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SS&C Technologies logo

Associate Manager. Client Relations Specialist

SS&C TechnologiesBoston, MA
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Associate Manager Client Relations Specialist Locations: Kansas City, MO; Boston, MA; Braintree, MA; Chicago, IL; Denver, CO, Dallas, TX; Dublin, OH | Hybrid Why You Will Love It Here! Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans Your Future: 401k Matching Program, Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get To Do: Establish & lead collaborative relationships between customers and the SS&C organization Communicate with customers via conference calls, written electronic correspondence, and in face-to-face meetings Educate customers on implementing our products and services Analyze, anticipate, and identify customer needs and recommend innovative solutions Complete system change requests Research and resolve any system issues reported by customers Leverage extensive in-house training programs for industry knowledge and product expertise Mentor & lead less experienced associates Establish work priorities, plan projects, and ensure timelines are met Prepare status reports for customers Coordinate face-to-face meetings with customers onsite and at their location Ensure contractual obligations are achieved Assist with budgeting, billing, and contract administration Assist in onboarding new customers as they transition to SS&C's industry leading solutions What You Will Bring: Bachelor's degree and 3+ years of client facing work-related experience required ideally in financial services, with a preference for experience in transfer agency. Excellent written and verbal communication skills Strong project management skills Problem solving and numerical reasoning skills; ability to analyze data and take action Career oriented, highly motivated, and self-starting individual Ability to work in a fast paced, team environment Efficient time management with strong organizational skills Ability to quickly learn and adapt to new systems, processes, plans, and programs Proficiency in use of business productive tools such as word processing, spreadsheets, data management, project management, and presentations Proficiency in use of tools such as word processing, JIRA, Chorus/AWD, TA2000, 3270, and Microsoft Excel Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website: www.ssctech.com/careers. Salary/wage rate is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions. The expected base salary for the position in MA is between $65,000 USD to $115,000 USD. The expected base salary for the position in IL is between $80,000 USD to $125,000 USD. In addition to their salary, successful candidates may be eligible to receive an annual discretionary bonus and stock options. Applications will be accepted on an ongoing basis until the position is filled. #LI-RS1 #LI-HYBRID Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Posted 30+ days ago

Haemonetics Corp. logo

Internship - Treasury & Risk Management/Investor Relations

Haemonetics Corp.Boston, MA

$21 - $28 / hour

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further- Haemonetics is your employer of choice. Job Details Internship projects vary depending on the needs of both the student and the business. Haemonetics interns are assigned to a meaningful project within the company to acquire a variety of experiences, try different skills, and learn what a future career might offer while also contributing to our innovation agenda by completing business-critical projects and assignments. The Treasury & Risk Management/Investor Relations Internship will be located onsite 3 days/2 days remote per week in our downtown Boston HQ located at 125 Summer St. The Summer 2026 Internship is a 12-week program that requires a commitment to start on June 1st and stay through August 21st. This 2026 internship will expose the individual to key functions of the finance organization with specific focus on day-to-day activities and deliverables for the Treasury and Investor Relations departments. This role is an opportunity to expand your knowledge of the Medtech industry while gaining an understanding of Haemonetics' corporate operations. The main objective of the internship is to provide insight into two distinct yet interconnected finance fields to gain an appreciation for the role each plays within the scope of the broader organization. What you will do this Summer: Treasury: Monthly updates and maintenance to treasury schedules including debt and interest swaps. Support cash forecasting via compilation and assessment of global transaction data Perform analysis of recent US and global bank charges for various transactions in addition to cleanup of users, reduction of duplicative processes, and further process automation. Support team with inquiries related to insurance, payments, accounting, accounts payable and accounts receivable Gain practical insights into our hedging strategies and discover how Treasury helps manage foreign currency volatility to support the business. Investor Relations: Assist with producing materials for the company's quarterly earnings call. Utilize industry tools and software and manage the IR CRM. Work with the website team to provide updates to the IR website. Summarize company, competitor, and market trends in news and analyst reports for distribution to executive management. Support investor interactions, including researching and preparing responses to investor inquiries. Who You Are: Degree Type: Finance, Accounting, or similar - required Required Education Level: Undergrad rising Senior or higher Coursework Required: Finance, Investments, Accounting, or similar Technical Skills: MS Office Suite (Outlook, Word, PowerPoint, etc.), Proficient in Excel functions, strong business communication, strong organization skills. EEO Policy Statement Pay Transparency: The base pay actually offered to the successful candidate will take into account, without limitation, the candidate's location, education, job-knowledge, skills, and experience in prior relevant roles. Incentives may also be provided as part of Haemonetics' employee compensation. For sales roles, employees will be eligible for sales incentive (i.e., commission) under the applicable plan terms. For non-sales roles, employees will be eligible for a discretionary annual bonus, the target amount of which varies based on the applicable role, to be governed by the applicable plan terms. Employees may also be eligible to participate in the Company's long-term incentive plan, with eligibility and target amount dependent on the role. In addition to compensation, the Company offers a competitive suite of benefits to its employees, including without limitation, a 401(k) with up to a 6% employer match and no vesting period, an employee stock purchase plan, "flexible time off" for salaried employees and, for hourly employees, accrual of three to five weeks' vacation annually (based on tenure), accrual of up to 64 hours (annually) of paid sick time, paid and/or floating holidays, parental leave, short- and long-term disability insurance, tuition reimbursement, and/or health and welfare benefits. Depending on your location, you may be eligible for more detailed information related to the compensation and benefits related to this job posting. If you believe you may be entitled to such information by law, you may contact 1-781-348-7777, Monday through Friday, 7:30 a.m.- 5 p.m. ET or email AskHR@Haemonetics.com. The base salary range for this role is: $20.63-$27.85/Hourly

Posted 30+ days ago

Aristotle International, Inc. logo

Senior Director Of Consulting And Client Relations

Aristotle International, Inc.Washington, MA

$100,000 - $175,000 / year

Aristotle is seeking a Senior Director of Consulting and Client Relations to join our Professional Services Division. This role leads strategic campaign initiatives, manages high-profile clients, and drives division-wide growth. Responsibilities include overseeing multiple projects, ensuring operational excellence, and shaping long-term strategy in collaboration with senior leadership. Candidates should bring extensive experience in corporate or trade association settings, with a focus on Political Action Committees (PACs), advocacy programs, or related fields. Strong leadership, collaborative skills, and a proven record of advancing client success are essential. Responsibilities: Oversee portfolio of client accounts alongside senior staff ensuring delivery of high-quality consulting services. Collaborate with the political consulting division, including working with team account managers on day-to-day deliverables for client portfolio. Develop and implement campaign strategies, ensuring projects are executed on time, within budget, and to the highest standard. Build and maintain strong relationships with clients, serving as a primary point of contact for political consulting engagements. Collaborate with senior leadership to identify new business opportunities and develop client proposals. Analyze political, electoral, and fundraising data to provide actionable insights to clients and internal teams. Monitor and analyze key performance metrics to track campaign progress against goals and identify areas for improvement. Stay current on political trends, election laws, and best practices in political consulting, and share knowledge and insights with the team. Salary Range: $100k-$175k/year

Posted 30+ days ago

Evoke logo

Media Relations Specialist

EvokePhiladelphia, PA
Media Relations Specialist OVERVIEW Inizio Evoke Comms is a place where every idea is welcomed, every voice is heard, and every person is valued. We are committed to cultivating and retaining teams of inspired, productive and happy colleagues while enabling growth and advancement for all. With people hubs across the US and Europe and employees all over the globe, our goal is to ensure everyone has consistent and achievable growth plans with clear expectations. This document outlines job descriptions for US- and UK-based specialty media team roles along with a summary of each role and critical considerations to advance to the next level. OUR VISION To foster and grow a special company that offers unmatched client service, impactful health communication programs grounded in insights and strategy - which enables our clients and partners to achieve their most ambitious goals. We strive to continually be a best place to work and build a career for our people - one that is creative, fun, fair, innovative, supportive and rewarding. OUR MISSION AND APPROACH We are an award-winning communications agency that harnesses insight, experience and creativity to advance health and well-being around the world. Our greatest strength is in creating programs that achieve real change, leveraging our skills, expertise and passion to break down barriers and help make Health More Human. We develop and deliver tailored programs to meet each clients' goals and objectives. OUR EMPLOYEE VALUES AND BEHAVIORS Inizio Evoke Comms team members are united by a shared vision set of core principles that guide our culture and ways of working every day. We Excel: We are tenacious and utterly committed to 'the very best' for our teams and clients, while being resilient, unafraid of failure and willing to ask for help. Behaviors: Tenacious and Accountable We Empower: We ensure everyone's contribution counts; every voice is heard, and we always work as one team - across every discipline and perspective - to get things done. Behaviors: Collaborative and Supportive We Explore: What's next? What if? Why not? We are curious, creative problem-solvers, encouraging and inspiring our clients and each other to be the first and the best, to embrace the new. Behaviors: Curious and Brave We Energize: We are purpose-driven, proactive partners - listeners and leaders who can't wait to share the next transformative idea, bringing the best of ourselves every single time. Behaviors: Driven and Proactive Global Media Role Summaries and Expectations Contents: Overview and expectations Job summary Key responsibilities Client partnership Leadership and teamwork Effective communication Business development Commercial and financial management Business support and personal growth Advancement focus areas OVERVIEW AND EXPECTATIONS Our people are at the core of our business - we aim to provide each employee with a clear professional development path at Inizio Evoke Comms so they can succeed in each role. Before advancing to the next level, it is expected that employees have mastered the tasks at their current level and have already started working at, or become proficient at, certain skills/responsibilities of the next job level. Each employee is evaluated on an individual basis, so some employees may spend more or less time in certain roles, which is to be expected. Focus areas for progression to the next level are indicated at the end of this document. JOB SUMMARY As an MS, you play a critical role in supporting the IE Media Team with managing day-to-day tasks and timelines, ensuring team deliverables on multiple accounts are of high quality and issued on time. Common responsibilities of Media Specialists include, but are not limited to, building media lists, researching and building editorial calendars, tracking on team timelines and deliverables, media outreach, media monitoring and reporting, conducting news and media audits, developing PowerPoint slides with direction, saving and organizing team files, beginning to develop media Plans of Action (POAs) on specific accounts with guidance and liaising with vendors (e.g., Cision) as needed. Typically, the MS: Supports 4-6 client/project teams Has 0-2 years' relevant experience Manages assigned projects with regular supervision Reports to the (Senior) Media Manager or Director KEY RESPONSIBILITIES CLIENT PARTNERSHIP Conducts research as needed to support client initiatives and recommendations Demonstrates understanding of basic media outreach practices; builds thoughtful media lists under direction of supervisor and/or account; begins outreach to select media outlets May handle coordination of client status meetings, including proactive development of agendas and next steps Monitors traditional media to develop reports for clients as needed Tracks on opportunistic media (e.g., HARO, ProfNet, Bulldog Reporter) and flags to appropriate team members with rationale Supports development of client deliverables as directed by members of the team Conducts research on potential company partners and vendors; liaises in support of client projects as appropriate Manages administrative tasks and logistical support needs as determined by client project/program Acts as media liaison to account teams and in support of client projects as appropriate Begins developing media POAs with guidance from supervisor LEADERSHIP AND TEAMWORK Demonstrates flexibility in working across teams; able to adapt to project needs, different team working styles, etc. Fosters strong relationships within the agency by building trust and acting as a valuable resource Encourages and responds to feedback from manager and team members Manages small research projects with manager direction and develops concise reports to share findings with the team Shows poise and professionalism when interacting with teammates and vendors, and able to follow established internal processes Participates in and actively contributes to internal meetings Proactively offers support to team members Actively supports company values and an inclusive culture Demonstrates a sense of ownership and accountability for all projects EFFECTIVE COMMUNICATION Communicates effectively in all written and verbal communications Ensures accuracy of all written projects, including grammar, fact-checking and referencing documents as needed Demonstrates attention to detail and thoughtfulness Asks questions and knows when to involve manager BUSINESS DEVELOPMENT Possesses proficient computer, research and written skills Demonstrates effective research ability (Cision, Meltwater, Quid) Proactively seeks to better understand healthcare environment including news coverage and trending health topics; stays abreast of the industry Understands time tracking and consistently meets deadlines for daily/weekly timesheets Demonstrates an understanding of utilization and profitability drivers relevant to own role and responsibility Able to speak about what the company does Accurately and promptly processes personal and/or team documents and forms (e.g., POs and expenses), ensuring all costs are charged to the appropriate job numbers Develops awareness and understanding of Inizio Evoke Comms finance systems COMMERICIAL & FINANCIAL MANAGEMENT Consistently achieves billability goal of 90% Completes timesheets accurately and on time each week Works with external partners to ensure services are delivered in the agreed time and quality specifications BUSINESS SUPPORT & PERSONAL GROWTH Takes the initiative in seeking training on company processes/procedures Participates in all mandatory training sessions and identifies opportunities for additional training opportunities Proactively supports diversity, equity and inclusion (DEI) initiatives and actively engages in efforts to personally learn/grow and drive change at broader level Contributes to internal workstream and/or company initiatives as appropriate. Attends all company meetings and town halls ADVANCEMENT FOCUS AREAS For discussion with your line manager. To include consistent demonstration of all the above areas, with potential greater focus on: Mastering tactical execution for media deliverables Developing a strategic mindset to devise and advocate for innovative ideas with clients and account colleagues, and contribute to new business pitches Demonstrating a highly organized, collaborative and solution-oriented proactive approach always; take responsibility and ownership of work Building strong relationships with clients; start supporting the development of juniors on teams Ability to tailor and adapt approach/content to individual needs of client/team/other Ability to organize and support delivery of more complex tasks/projects Demonstrating familiarity with financial management; contribute to scoping work for existing clients and new business Work Environment & Benefits Inizio Evoke offers a fully remote work environment and outstanding company-paid benefits, including medical, dental, 401(k), tuition reimbursement, and flexible time off. We are committed to equal employment opportunities and encourage applicants from diverse backgrounds. If you're excited about this role but don't meet every qualification, we encourage you to apply-you may be the right fit for this or another role within our team. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Don't meet every job requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

Posted 30+ days ago

Archer Daniels Midland Company logo

Employee Relations Specialist - Chicago Or Decatur, IL Or Erlanger, KY

Archer Daniels Midland CompanyChicago, IL
Job Description Employee Relations Specialist - Chicago or Decatur, IL or Erlanger, KY. Job Overview The Employee Relations Specialist will be an integral part of the North America Employee Relations team at ADM. This position is responsible for addressing employee relations matters ranging from advising on performance management issues, policy violations, and interpretation to investigating and resolving employee complaints related to Title VII and other workplace issues. This role requires the ability to analyze basic to sophisticated information, develop valued fact-based conclusions using a variety of resources and techniques, and present findings to all levels of management and leadership. Key Responsibilities: Serves as team case management administrator by triaging all matters submitted to the team through the ADM Way HelpLine or mailbox and delegating to stakeholders or assigning an ER investigator. Serves as the first point of contact for employee relations questions and provides relevant and effective advice and guidance to HR partners and business leaders on employee matters such as employee behavior and performance concerns, disciplinary decisions/requests, policy violations and other related areas. Independently lead and manage caseload and conduct thorough, impartial workplace investigations into employee complaints, misconduct, and workplace issues, ensuring fairness, consistency, and legal compliance. Assess, diagnose, and coach field HR teams and managers through complex employee relations issues, relative to: performance management; workplace investigations and fact-finding; involuntary terminations; disciplinary and policy enforcement. Maintain detailed, confidential, and compliant records of investigations, findings, and resolutions in a centralized case management system. Aid in developing and conducting employee relations training programs for managers and employees, ensuring alignment with ADM' values and compliance with legal standards. Recognize potential employee experience/relations issues in a proactive manner and resolve/raise the concern to the appropriate center of excellence. Communicate with colleagues regarding employee relations concerns; provide guidance and recommendations for resolution of issues. Apply a solid understanding of company policy, culture, and core values to provide recommendations in partnership with ER Manager, HR Business partners, and legal counsel. Other duties as assigned. Key skills required: Communication and Influence: Excellent written and verbal communication skills (including presentation skills) with the ability to engage and influence diverse audiences Critical thinking: Advanced analytical and problem-solving skills to handle complex, sensitive matters and drive effective and consistent resolutions HR acumen: Proficient knowledge and understanding of U.S. employment policies/procedures and related federal, state, and local employment laws and regulations, including but not limited to Title VII, ADA, FMLA, FLSA, and EEOC guidelines Relationship Building: Strong ability to build trusted relationship across various business units Education/Experience: Bachelor's degree in Human Resources preferred Professional certification (e.g., PHR, SHRM-CP, AWI) is a plus Minimum 3 years of employee relations, human resources generalist, investigation or legal experience, and demonstrated passion for employee relations, labor relations, investigations, or labor/employment law with an emphasis on labor and employee relations work Respond effectively to - and interact with - all levels of organization staff, including executives Unbiased, empathic and analytical/fact-based decision-making approach Proficiency in using HRIS systems, case management software, and Microsoft Office Suite (Word, Excel, PowerPoint). Effective communication skills, both verbal and written, with the ability to communicate complex information clearly and persuasively to diverse audiences and varying levels of leadership. Unquestionable integrity, confidentially and professionalism in a wide variety of situations Dispute resolution and negotiation experience Flexible, innovative and composed in a fast paced, growth-oriented and time-critical environment Excited about this role but don't think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings. ADM requires the successful completion of a background check. REF:102256BR

Posted 30+ days ago

Vestis logo

Director - Labor And Employee Relations

VestisPhiladelphia, PA
CANDIDATE MUST BE LOCATED IN THE EASTERN US Overview: Responsible for all labor relations and related employee relations matters in their designated region. The Director, Labor Relations will be the chief spokesperson in contract negotiations, responsible to plan for, negotiate, and implement collective bargaining agreement (cba) renewals. Proactively interacts with and advises operations managers and regional leadership on a broad range of labor relations matters, including disciplinary actions and contract administration. Will represent the Company in arbitration cases and before the National Labor Relations Board. Address union organizing activity, delivering positive employee relations training and campaign support to managers and field HR as necessary. Responsibilities/Essential Functions: Prepares for and negotiates initial and renewal labor agreements in accordance with corporate initiatives; Populates and navigates Excel based cost models during economic negotiations planning and preparation; Coordinates with local and regional operations leadership to obtain alignment on negotiations strategy and direction; Drafts contract proposals and counterproposals as necessary prior to and during negotiations; Finalizes negotiations settlement and prepares a detailed Memorandum of Agreement for signature by the parties; Establishes and maintains rapport with union leaders; Advises and provides oversight to grievances, arbitration cases, and unfair labor practice charges; Creates presentations and leads informative discussions and/or training sessions with operations leaders, HR colleagues, and Labor Relations teammates; Contributes to the development and improvement of company-wide practices, processes and forms; Collaborates to ensure legal compliance with federal, state, and local regulatory requirements; Effectively communicate and work with other executives in support of achieving business goals; Performs other duties as assigned or requested. Knowledge/Skills/Abilities: Demonstrated ability in managing all aspects of labor negotiations; Working knowledge and interpretation of the National Labor Relations Act; Solid capability in the use of Microsoft Word, Power Point, and Excel; Excellent communication, organizational, and interpersonal skills; Demonstrated leadership in driving change within an organization to meet and exceed business objectives; Familiarity with multiemployer health and welfare and/or pension plans a plus. Working Environment/Safety Requirements: Experience: Five to ten years of applicable experience in labor relations, ideally in a multi union environment. Travel Requirements: Must be willing and able to travel more than 50% of the time. Education: A Bachelor's Degree in a relevant field of study is required; An Advanced Degree, such as an MBA, JD or Master's in Industrial Relations is preferred. License Requirements/ Certifications:

Posted 3 weeks ago

Fitch Ratings logo

Director, Employee Relations Specialist

Fitch RatingsNew York, NY

$150,000 - $175,000 / year

As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group's culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world's top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. With dual headquarters in London and New York, Fitch Group is owned by Hearst. Fitch Group is currently seeking an Employee Relations (ER) Specialist based in our New York or Chicago office, (with the possibility of limited travel for investigations, training, and stakeholder meetings). How You'll Make an Impact: Autonomous, end-to-end management of ER matters (predominantly complex, high-risk cases) delivering timely, defensible outcomes that protect Fitch's people and credibility, and mitigate legal and regulatory risk. Conduct advanced investigations (planning, interviewing, evidence assessment) and prepare clear outcome rationales, ensuring robust documentation standards and privilege considerations. Design, review and maintain ER centre of excellence (COE) operating model and governance components (triage and escalation protocols, standard operating procedures, service level agreements, precedent document libraries). Design, review, and maintain HR policies and handbooks reflecting applicable legal and regulatory provisions, strengthening policy governance and consistency across jurisdictions. Interpret legal documents including statute and legislation, legal commentary etc., translating legal requirements into document provisions. Analyze ER data and MI to identify risks, trends and root causes, translating insights into training, toolkits and other education/awareness interventions that reduce future risk, build manager/HR generalist capability and elevate HR service delivery across the organization. Advise and coach HR generalists, managers and senior leaders in respect of ER case management strategy and direction, employment law provisions and ER case management applicability. Partner with internal/external legal counsel and local advisors to navigate legal requirements and regulatory environments e.g., FCA/PRA, ESMA, SEC etc. as it relates to ER case management, ensuring compliant outcomes globally. Operate and maintain ER case management systems, including performing data quality assurance, interrogating data, producing analytics and MI. You May be a Good Fit if You Have/Are: 10-15+ years' experience managing ER/HR investigations within regulated, matrixed environments, with substantial complex-case portfolio experience including exposure to employment litigation. Deep understanding of ER case types, employment law, case law trends, settlement frameworks and restructuring/redundancy processes. Strong grasp of privilege, confidentiality, and data privacy standards. A bachelor's degree or equivalent in HR, employment law, or industrial relations. Sound risk judgment; sharp assessment of legal, regulatory, reputational, and cultural risk. High professional standards, particularly impartiality and confidentiality. Credible, composed, authoritative and resilient under pressure. Decisive yet fair. Balances empathy with evidence-led decisions; explains rationales clearly. Influential communicator. Clear, concise, and respectful written and verbal communication; adept at sensitive messaging. Continuous improver. Curious, data-driven, and practical; identifies themes and suggests intervention measures. Culturally intelligent. Inclusive approach, respectful of local customs and diverse perspectives. What Would Make You Stand Out: Proven experience of identifying and delivering ER operating model improvements and delivering associated education and training programs. Global mindset with experience of cross-border case portfolio across the US, UK, EU, and APAC; able to apply principled frameworks across multiple jurisdictions, adapting to local law and cultural norms as appropriate. Experience of presenting to and influencing senior HR leadership including presenting in senior governance forums. Formal training or certifications in interviewing/investigation frameworks, mediation, or negotiation. Why Choose Fitch: Hybrid Work Environment: 3 days a week in office required based on your line of business and location A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity Investing in Your Future: Retirement planning, financial wellness and tuition reimbursement programs that empower you to achieve your short and long-term goals Promoting Health & Wellness: Comprehensive healthcare offerings that prioritize a healthy body & mind Supportive Parenting Policies: Family-first policies, including a generous global parental leave plan, designed to help you balance career and family life effectively Dedication to Giving Back: Paid volunteer days and support for community engagement initiatives For more information please visit our websites: www.fitch.group | www.fitchratings.com | www.fitchsolutions.com Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work. Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. Expected base pay rates for the role will be between $150,000 and $175,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch's total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch. #LI-LOR #LI-Hybrid #LI-GROUP Nearest Major Market: Manhattan Nearest Secondary Market: New York City

Posted 2 weeks ago

Beta Technologies logo

Investor Relations Associate | Finance

Beta TechnologiesSouth Burlington, VT

$80,000 - $90,000 / year

At BETA Technologies, we apply our intellectual curiosity, passion for aviation, and commitment to sustainability toward a shared mission of revolutionizing electric aviation. Regardless of the position one holds, each team member brings their talent and desire to positively impact the environment and lives of others in a refreshing, vibrant, and inclusive culture. BETA Technologies is seeking an Investor Relations Associate to support the Investor Relations function by serving as a key point of contact for investors, analysts, and external stakeholders. This role is highly communication-driven and detail-oriented, with responsibilities spanning investor meeting coordination, conference support, note-taking, follow-ups, and responding to inbound inquiries. The ideal candidate is organized, professional, and able to thrive in a fast-paced environment where responsiveness and accuracy matter. How you will contribute to revolutionizing electric aviation: Attend earnings calls, analyst discussions, and investor conferences to capture key themes, investor feedback, and messaging opportunities Track action items and ensure internal stakeholders receive accurate summaries and follow-ups Support conference planning and logistics, including meeting schedules, attendee lists, and materials Maintain internal records of investor and analyst interactions, including call notes, meeting summaries, and follow-up requests Track investor questions, themes, and sentiment to inform ongoing IR strategy and messaging Engage directly in post-meeting follow-ups and documentation of investor feedback Help keep investor contact lists, outreach logs, and engagement trackers up to date Minimum Qualifications: Experience in investor relations, finance, corporate communications, or a similar role Exposure to public-company earnings call processes Familiarity with capital markets, investor relations practices, and financial reporting cycles Proficiency with Excel, PowerPoint, and common scheduling tools (Google Calendar / Outlook) Bachelor's degree in Finance, Accounting, Economics, or a related field Key Skills & Traits: Clear, confident communicator Proven capability to distill key insights from detailed discussions Comfortable working with senior stakeholders Work Environment: Occasional extended hours during quarterly and annual reporting cycles Comfort working with incomplete data and adapting to evolving processes. A proactive, self-starter approach and curiosity to build something new Ability to thrive in a fast-paced, mission-driven environment $80,000 - $90,000 a year The wage listed here reflects our best faith estimate for this role. We pay competitively and base compensation on a variety of factors including skills, experience, industry background, and the evolving needs of the role. We remain committed to fair and equitable pay and we're happy to discuss during the interview process. Build electric airplanes with us! BETA offers a competitive Total Compensation package designed to support you now and as you grow with us. This role includes both Restricted Stock Units and Performance Stock Units for all full-time team members, so everyone shares in our success. You'll have access to onsite healthcare in Vermont, comprehensive medical coverage, dental and vision, short- and long-term disability, and paid parental leave. We also take care of the everyday details with daily lunch provided, and yes-flight lessons are part of the experience, along with a range of additional perks that make work here genuinely rewarding. We encourage all driven candidates to apply, even if they do not meet every listed qualification. We are an equal opportunity employer. Employment decisions are based on merit, competence and qualifications and will not be influenced in any manner on race, color, religion, age, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, disability, veteran or military status, genetic information, pregnancy, or any other protected characteristic under federal, state, or local law. BETA complies with all applicable federal, state and local non-discrimination laws and does not tolerate discrimination of any kind in our workplace. Employment offers are contingent upon the successful completion of a background check. BETA Technologies participates in E-Verify. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 2 weeks ago

KIPP Bay Area Schools - San Francisco logo

Director Of Human Resources - Employee Relations

KIPP Bay Area Schools - San FranciscoOakland, CA
PLEASE NOTE: A COVER LETTER IS REQUIRED TO BE CONSIDERED FOR THIS POSITION. The cover letter should be no longer than one page and include: Example(s) of successful navigation of complex talent/HR issues Example(s) of your commitment to racial equity Example(s) of how you coach and manage your teams Position Summary The Director of HR Employee Relations serves as the senior-most leader that will lead the design and execution of KIPP NorCal's employee relations strategy, fostering a positive, inclusive, and legally compliant work environment, in alignment with our values of excellence, equity, courage, and compassion, for over 1100 staff members. This role will provide expert guidance on conflict resolution, employee counseling, and complex workplace issues, while also ensuring adherence to all applicable employment laws and policies. The Director will train and coach managers and school leaders on best practices in employee relations, lead high-level investigations, and build the systems, tools, and processes that strengthen the organization's overall employee experience. Reporting to the Chief People Officer, the Director acts as a strategic advisor and decision-maker on matters including investigations, discipline, performance management, terminations, and conflict resolution. The Director directly manages three Associate Directors of Employee Relations and serves on the Total Employee Experience (TEX) leadership team, with responsibility for setting vision, standards, and accountability across all employee relations work. This role requires deep expertise in employee relations, sound judgment in high-stakes situations, and the ability to lead and influence senior leaders across a large, distributed organization. Required Qualifications Mission Oriented - Holds a deep belief in the brilliance of our students and their potential; and in the transformative power of education for liberation. Demonstrates our Regional Support Office values of excellence, equity, courage and compassion. Minimum of 10 years of progressive HR or Employee Relations experience, including significant ownership of complex, high-risk employee relations matters (e.g., investigations, discipline, terminations, performance management, and compliance). Demonstrated experience leading employee relations at scale, supporting large, distributed organizations (1,000+ employees strongly preferred). Proven people management experience, including direct management of senior HR or Employee Relations leaders. Deep working knowledge of California employment law, including investigations, leaves, performance management, discipline, and compliance requirements. Demonstrated ability to exercise independent judgment on sensitive matters and serve as a trusted advisor to senior leaders. Strong commitment to advancing racial equity and embedding diversity, equity, and inclusion principles into employee relations practice. Bachelor's degree required. Preferred Qualifications Graduate degree (JD or comparable advanced degree strongly preferred). SHRM-SCP or other senior-level HR certification. Experience in TK-12 education, nonprofit, or other mission-driven organizations. Knowledge of California credentialing regulations. Essential Functions and Responsibilities Employee Relations Strategy & Leadership Own and lead the overall employee relations strategy for KIPP NorCal, including systems, standards, and escalation protocols. Serve as the final point of escalation for complex, sensitive, or high-visibility employee relations matters. Determine and own the approach to complex personnel issues, informed by legal guidance and organizational values. Collect, analyze, and interpret employee relations data to identify trends and inform recommendations to the Chief People Officer and senior leadership. Ensure consistent, legally sound, and values-aligned ER practices across school sites and the Regional Support Office (RSO). Counseling, Advising, and Training Serve as the primary decision-maker and advisor to managers, school leaders, and executives on employee relations matters. Provide expert guidance on performance management, disciplinary action, and corrective processes. Design and deliver training for managers and employees on employee relations topics, including workplace behavior, conflict resolution, and policy implementation. Develop manager capability through coaching and targeted professional learning. Investigations, Conflict Resolution & Title IX Maintain and continuously improve KIPP NorCal's escalation and investigation protocols. Lead and oversee thorough investigations into allegations of harassment, discrimination, retaliation, or other workplace misconduct, including: Interviewing involved parties Reviewing documentation and evidence Drafting clear, well-supported investigation reports Maintain strict confidentiality and professionalism throughout all investigations. Develop, recommend, and oversee execution of resolutions in partnership with the Chief People Officer. Facilitate mediations and restorative conversations as appropriate. Serve as KIPP NorCal's Title IX Coordinator and lead all related processes. Tools, Systems & Policy Development Develop and maintain ER tools, protocols, and templates (e.g., investigations, interviews, performance improvement plans). Lead annual updates to the Staff Handbook and ensure policies remain current, compliant, and accessible. Partner with the TEX team and organizational leaders to update and implement policies as needed. Design and facilitate workshops related to performance cycles, policy updates, promotions, and other key people processes. Lead TEX team projects as assigned. Compliance & Legal Matters Ensure ongoing compliance with federal, state, and local employment laws and regulations. Stay current on legal changes and proactively update ER practices as needed. Lead and represent the organization in arbitration proceedings and other formal employment-related processes, as required. Team Leadership & Management Directly manage three Associate Directors of Employee Relations. Set clear expectations for direct reports aligned to Professional Development Plans and TEX team goals. Coach and develop team members to ensure strong performance, consistency, and professional growth. Contribute to setting TEX team goals and aligning departmental priorities with organizational strategy. Support TEX team budget management and participate in hiring for TEX team roles. Model and reinforce a positive, inclusive, and high-performing team culture. Additional Responsibilities Serve as an external representative of KIPP Northern California, as needed. Share employee relations and talent best practices across the national KIPP network. Perform other related duties and special projects as assigned. Physical, Mental and Environmental Demands Physical: Ability to navigate office and school campuses, and hold meetings in different spaces. Traditionally, much of the day involves sitting. Ability to access and utilize technology. Occasional lifting/carrying of equipment up to 20 lbs. Physical agility to move self in various positions in order to execute duties effectively, which may include kneeling, walking, pushing/pulling, squatting, twisting, turning, bending, stooping and reaching overhead. Mental: Stress of deadlines and normal work standards, ability to analyze problems and generate alternatives, work with interruptions, concentrate for long periods of time, read, calculate, perform routine math problems, memorize and recall objects and people. Environmental: Office environment subject to interruptions and distractions. Frequent travel to schools and districts. KIPP adheres to health and safety guidelines as outlined by the CDC, CDE, and public health agencies' recommendations. Important Note for Applicants This role is not an entry-level or early-career HR leadership position. It requires deep experience navigating complex employee relations matters, managing senior HR leaders, and exercising sound judgment in high-risk situations. Classification This is a full-time, exempt position based on a full year calendar cycle, based out of our Regional Support Office (RSO). The RSO currently operates in a hybrid fashion. The Director can expect to work in person 2-3 days per week and remotely or in the field the remaining days, subject to change based on the needs of the role and organization. In the first six months of the role, the Director should expect more in person days to build relationships with school and RSO teams. About KIPP Public Schools Northern California We are a thriving nonprofit network of 23 free, public charter schools open to all students. At KIPP, we believe all children should grow up free to create the future they want for themselves and that schools can and should be a critical factor in making that vision a reality. Together with families and communities, we create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose-college, career, and beyond-so they can lead fulfilling lives and build a more just world. Our student community consists of nearly 7,000 elementary, middle, and high school students in East Palo Alto, Oakland, San Francisco, San Lorenzo, San Jose, Redwood City, and Stockton. 79% qualify for free or reduced price lunch, 23% are multilingual learners, and 10% have special needs. We strive to cultivate a representative team of teachers and leaders that reflect our students' diversity. Compensation KIPP Northern California is dedicated to you and your family's well-being! We offer a competitive salary as well as a comprehensive benefits package including medical, dental and vision benefits. We benchmark annually against comparably-sized non-profit organizations in the regions where we operate, to offer competitive salaries. The salary range for this position is between $136,000 and $164,000. Most candidates would be compensated at $147,000. PLEASE NOTE: A COVER LETTER IS REQUIRED TO BE CONSIDERED FOR THIS POSITION. The cover letter should be no longer than one page and include: Example(s) of successful navigation of complex talent/HR issues Example(s) of your commitment to racial equity Example(s) of how you coach and manage your teams

Posted 30+ days ago

A logo

Partner Relations Officer, Academic and Interdisciplinary Arts

Art and Wellness EnterprisesBentonville, Arkansas

$75,000 - $85,000 / year

About Art Bridges Art Bridges Foundation is the vision of philanthropist and arts patron Alice Walton. Since 2017, Art Bridges has created and supported projects that bring outstanding works of American art out of storage and into communities. Art Bridges partners with a growing network of over 200 museums of all sizes and locations on nearly 900 projects—impacting more than 5.3 million people across 49 states and Puerto Rico—to provide financial and strategic support for exhibition development, loans from the Art Bridges Collection and Partner Loan Network, and programs designed to educate, inspire, and deepen engagement with local audiences. The Art Bridges Collection represents an expanding vision of American art from the 19th century to present day and encompasses multiple media and voices. For more information, visit artbridgesfoundation.org. Required Documents to Apply: Reporting to the Partner Relations Senior Officer, the Partner Relations Officer, Interdisciplinary Arts plays a key role in cultivating, sustaining, and strengthening relationships with a dynamic portfolio of partners across the country. This portfolio includes organizations with diverse missions and structures—such as academic museums and galleries, interdisciplinary museums, and hybrid cultural venues—each offering unique opportunities for activating American art in local contexts.The Officer manages a portfolio of museum partners, building deep institutional knowledge, maintaining regular communication, identifying new opportunities for collaboration, and supporting partners in achieving shared goals. The Officer serves as a thought partner and strategic liaison, guiding museums through every phase of the Art Bridges partnership lifecycle—from early engagement and onboarding to project development, implementation, and evaluation.This role contributes directly to Art Bridges’ national impact by ensuring that these complex museums receive the tailored, mission-aligned support they need to leverage available resources and sustain meaningful community engagement through American art.This role requires excellent communication skills, a collaborative spirit, and a proactive approach to relationship management and strategic alignment. The Officer collaborates closely with colleagues across departments to ensure high-quality partner experiences and mission-driven impact. Job Description: Job Title: Partner Relations Officer, Academic & Interdisciplinary Reports To: Partner Relations Senior Officer Location: Bentonville, Arkansas (On-site) FLSA Classification: Exempt Date Reviewed: 07/09/2025 Salary Range: $ 75,000 – $85,000 About Art Bridges Foundation Art Bridges Foundation is the vision of philanthropist and arts patron Alice Walton. Since 2017, Art Bridges has created and supported projects that bring outstanding works of American art out of storage and into communities. Art Bridges partners with a growing network of over 250 museums of all sizes and locations—impacting more than 20 million people across 50 states and Puerto Rico—to provide financial and strategic support for exhibition development, collection loans, and programs designed to educate, inspire, and deepen engagement with local audiences. The Art Bridges Collection represents an expanding vision of American art from the 19th century to present day and encompasses multiple media and voices. For more information, visit artbridgesfoundation.org. About The Position Reporting to the Partner Relations Senior Officer, the Partner Relations Officer, Academic and Interdisciplinary Arts plays a key role in cultivating, sustaining, and strengthening relationships with a dynamic portfolio of partners across the country. This portfolio includes organizations with diverse missions and structures—such as academic museums and galleries, interdisciplinary museums, and hybrid cultural venues—each offering unique opportunities for activating American art in local contexts. The Officer manages a portfolio of museum partners, building deep institutional knowledge, maintaining regular communication, identifying new opportunities for collaboration, and supporting partners in achieving shared goals. The Officer serves as a thought partner and strategic liaison, guiding museums through every phase of the Art Bridges partnership lifecycle—from early engagement and onboarding to project development, implementation, and evaluation. This role contributes directly to Art Bridges’ national impact by ensuring that these complex museums receive the tailored, mission-aligned support they need to leverage available resources and sustain meaningful community engagement through American art. This role requires excellent communication skills, a collaborative spirit, and a proactive approach to relationship management and strategic alignment. The Officer collaborates closely with colleagues across departments to ensure high-quality partner experiences and mission-driven impact. Essential Duties and Responsibilities Manage a portfolio of active and emerging museum partners with interdisciplinary or hybrid missions, fostering strong, trust-based relationships focused on long-term engagement and collaborative success. Serve as the primary point of contact for assigned institutions, maintaining consistent, proactive communication and offering personalized strategic support. Contribute to the development and implementation of partner engagement strategies that focus on retention, satisfaction, and impact. Collaborate with internal departments to deliver timely, relevant, and mission-aligned support to partners. Track and maintain detailed documentation on partner engagement, activities, and institutional context using Art Bridges’ CRM and portfolio tools. Guide partners through onboarding processes, ensuring clarity and alignment at each step. Help re-engage inactive or paused partners through personalized outreach and strategic re-entry conversations. Participate in the planning and execution of partner convenings, events, and gatherings. Represent Art Bridges at regional and national field gatherings, conferences, and partner visits. Support internal evaluation efforts by contributing field-based insights, engagement data, and partner feedback. Other duties as assigned. Qualifications and Requirements Bachelor’s degree in a relevant field such as Art History, Cultural Studies, Arts Administration, Nonprofit Management, or Museum Studies. 5+ years of experience working in or with art museums or cultural institutions in curatorial, programmatic, education, development, or partnership roles. Strong understanding of academic or hybrid museum environments and the unique opportunities/challenges they present for exhibition and engagement work. Proven ability to build and sustain collaborative relationships across institutions and departments. Excellent written and verbal communication skills, with a strength in thoughtful, adaptive relationship management. Experience with CRM systems (Salesforce preferred) and project tracking tools. Highly organized with the ability to balance multiple projects and relationships simultaneously. Willingness and ability to travel nationally as required. A curious, collaborative, and mission-driven mindset with high degree of discretion and professionalism. Proactive, clear, and empathetic communicator. Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those required by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Physical Demands : In the work environment described, position requires utilizing a computer and a telephone for prolonged periods of time and good eye/hand coordination, bending and stretching, and physical stamina to lift and transport a minimum of 10 pounds. Visual acuity to review written materials is required for this job. Work Environment : Work is performed full-time (Monday-Friday, 8 a.m.-5 p.m.) in a professional, climate-controlled office environment with standard office equipment, including computers, printers, and telephones. This role requires working in an open setting near colleagues. The noise level is typically low to moderate. The role also requires regular interaction with both the public and internal team members in a professional and courteous manner. Some travel will be required, including overnight trips on occasion. A flexible schedule may be necessary to accommodate business needs, including occasional evening and weekend work hours. Art Bridges and DEAI At Art Bridges, diversity, equity, accessibility, and inclusion are central to all work and decisions made within our organization. We support our colleagues and partners in learning and growing together to make this important work part of our daily lives. Art Bridges is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage all qualified applicants including women, minorities, individuals with disabilities, and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and background check. In addition, you will need to provide proper identification verifying your eligibility to work in the United States.

Posted 30+ days ago

Velcro logo

Customer Relations Specialist- Transportation

VelcroManchester, New Hampshire
It’s a great time to join Velcro Companies ! Job Objective: The Customer Relations Specialist plays a vital role in delivering an exceptional customer experience by managing direct inquiries through E-Mail communication and Salesforce. This role is specifically focused on supporting Velcro USA’s T ransportation business segment , requiring a high level of accuracy, empathy, and responsiveness. The specialist will proactively identify opportunities to improve efficiency and streamline processes that enhance service delivery and customer satisfaction. Collaboration and teamwork are essential in fostering both employee engagement and customer loyalty. This is a hybrid position requiring 2-days per week on-site at our Manchester location (Tuesdays and Wednesdays), and 3-days remote work. Essential Job Functions: Responsible for day-to-day servicing of existing customers through order processing, accurate and timely communication, problem resolution, and follow-through to fulfill customer needs. Experience with EDI activity and functionality is beneficial Managing high-revenue accounts, attending weekly meetings with customer to review releases and accessing customer portals to confirm purchase orders. Assist customers with order management, provide information on pricing and stocking levels, and work to resolve pricing, billing, and shipping issues Act as the primary contact for customers collaborating with internal departments (i.e. sales, marketing, manufacturing, and supply chain) Utilize the ERP system to enter and manage orders, process quality complaints, and research and resolve customer issues Work in accordance with the organizational and departmental policies and procedures. Meet and exceed defined CRS metrics and objectives Support management in proactively communicating with customers on open order/past due order issues Maintain proficiency in the customer service systems, processes, product offering and workflow of critical functional areas outside of customer service Responsible for covering co-workers’ absences i.e. vacation, sick, leave of absence Assist with projects as assigned Participate in ongoing training Run reports using Orbit, such as open orders and shipment reports. Other duties and responsibilities may be assigned in order to support customer and departmental needs Job Qualifications: Education and Experience Associates degree preferred Minimum of 3+ years of experience in a similar customer service, sales support or account management role. Prior work experience in a manufacturing environment required. Knowledge of customer service principles and best practices. Proficient in MS Office applications; including Outlook, Excel, Word, and PowerPoint as well as Salesforce and Five9. Experience with Oracle order entry preferred and EDI is a benefit. Strong communication skills, both oral and written. Professional demeanor and proven conflict resolution skills. Passion for servicing our customers is a priority. Ability to maintain proficiency in the customer service systems, processes, product offerings and workflow of critical functional areas outside of CS. Key Competencies Customer Focused Critical thinking and problem-solving skills Planning and organizing Decision-making Strong oral and written communication skills Teamwork Conflict management Ability to identify technical or customer issues needing escalation Adaptability Stress tolerance Work with all levels of the organization in an effective manner Technical/Functional Skills Learning Agility Time Management Organizational Agility Interpersonal Savvy OUR COMMITMENT TO SAFETY AND EMPLOYEE WELL-BEING Fostering a culture where people thrive—safely, purposefully, and with opportunity. At Velcro USA Inc., we are committed to creating a workplace where employees feel valued, supported, and empowered to grow. We offer competitive pay, a comprehensive benefits package, and generous time-off to meet the diverse needs of our workforce. Our culture encourages advancement and provides opportunities for both personal and professional development. Safety is a core value at Velcro USA Inc. and an essential part of every role. We are dedicated to maintaining a safe, healthy work environment through strict adherence to our Global Safety Rules and our goal of achieving Zero Injuries of Any Kind (ZIAK). Employees are expected to complete required safety training, use personal protective equipment (PPE), report unsafe conditions, and follow protocols for fall protection, lockout/tagout (LOTO), hot work, and confined spaces. Together, we foster a culture of prevention, accountability, and care. Health and Welfare Benefits: Medical and Prescription Coverage (HSA and HRA Options) Dental Coverage Vision Coverage Flexible Spending Accounts Award Winning Wellness and Incentive Program Life Insurance Short- and Long-Term Disability Business Travel Accident Insurance Voluntary Accident & Critical Illness Insurance EAP (Employee Assistance Program) Retirement Savings Plan 401(k) Saving Plan with generous 5.5% Company match and Immediate Vesting Time-Off Benefits Paid Vacation Time Paid Sick Time Paid Parental Leave 13 Paid Company Holidays Other Benefits and Programs Tuition Reimbursement Program Financial Wellness Benefit – Smart Dollar® Employee Recognition Programs Employee Resource Groups Charitable or Educational Matching Gift Program Employee Referral Bonus Program Velcro Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Posted 30+ days ago

TIAA logo

Sr. Manager, Investor Relations - Nuveen Green Capital

TIAANew York, New York

$83,900 - $139,000 / year

Nuveen Green Capital Senior Manager, Investor Relations will serve as a key communications partner for the platform. Reporting to the Associate Director, Investor Relations, this role will articulate NGC's vision and investment strategy to external stakeholders while managing comprehensive investor-facing initiatives. The ideal candidate is a creative, strategic thinker who excels in fast-paced environments, anticipates needs proactively, and balances high-level strategy with meticulous execution. This position requires exceptional storytelling ability, intellectual curiosity, and the capacity to manage multiple time-sensitive priorities while maintaining excellence in all deliverables. Key Responsibilities and Duties Strategic Communications & Thought Leadership Partner with department leadership and the NGC executive team to refine and communicate platform strategy through compelling investor materials Lead development of sophisticated external communications including pitch books, portfolio reviews, thought leadership content, and materials for conferences and speaking engagements Translate complex investment themes into clear, persuasive narratives that resonate with diverse investor audiences Transactional Execution Support the Associate Director in managing end-to-end workflows for closing new vehicles and developing products responsive to market feedback Coordinate closely with Nuveen's product team on new vehicle and product development initiatives Manage rapid-turnaround responses to DDQs, RFPs, and ad-hoc client inquiries with precision and strategic insight Client Reporting & Relationship Management Oversee timely completion and coordination of all client reporting and deliverables across NGC's full suite of investment products Ensure consistency, accuracy, and excellence in all client-facing materials Build trust and maintain strong relationships across functions and organizational levels Educational Requirements University (Degree) Preferred Work Experience 2+ Years Required; 3+ Years Preferred Career Level 6IC Required Qualifications: Minimum of 2+ years of investor relations and/or institutional client services experience Preferred Qualifications: 3 – 5 years of fixed income or real estate investor relations experience Strong written and verbal communication skills RFP and DDQ experience Related SkillsAccountability, Adaptability, Clean Energy Acumen, Collaboration, Commercial Mindset, Consultative Communication, Continuous Improvement Mindset, Executive Presence, Prioritizes Effectively, Stakeholder Engagement Anticipated Posting End Date: 2026-02-27Base Pay Range: $83,900/yr - $139,000/yr Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). _____________________________________________________________________________________________________ Company Overview Nuveen is a global investment leader, managing public and private assets for clients around the world and on behalf of TIAA, our parent company and one of the world’s largest institutional investors. We invest in the growth of businesses, real estate, infrastructure and natural capital, providing clients with the reliability, access and foresight unique to our heritage. Our prevailing perspective on the future drives our ambition to innovate and adapt our business to the changing needs of investors - all to pursue lasting performance for our clients, our communities and our global economy. Visit www.nuveen.com to learn more about us. Our Culture of Impact At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger. Benefits and Total Rewards The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary . Equal Opportunity We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status. Our full EEO & Non-Discrimination statement is on our careers home page , and you can read more about your rights and view government notices here . Accessibility Support TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: Phone: (800) 842-2755 Email: accessibility.support@tiaa.org Drug and Smoking Policy TIAA maintains a drug-free and smoke/free workplace. Privacy Notices For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here . For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here . For Applicants of TIAA Global Capabilities, click here . For Applicants of Nuveen residing in Europe and APAC, please click here .

Posted 1 week ago

PRISM Vision Group logo

VP Payor Relations

PRISM Vision GroupNew Providence, New Jersey
Position Summary We are seeking a strategic thinker and excellent negotiator for a hands-on role in payer contracting and reimbursement strategy across our multistate medical practice. This role is critical to ensuring optimal financial performance, sustainable growth, and strong relationships with Payors. This individual also responds to Payor inquiries, escalated claims and credentialing issues, and is a resource to communicate Payor policy across the organization. Position reports to the Chief of Payor Relations and Contracting. Key Responsibilities Contract Strategy & Negotiation Conduct negotiations with commercial insurers, Medicare Advantage plans, Medicaid MCOs, and other payers. Develop and execute contracting strategies that align with organizational goals and market dynamics. Analyze reimbursement models and propose innovative contracting arrangements. Understand and negotiate both ideal economic and non-economic contract terms Financial Analysis & Modeling Evaluate contract performance, rate structures, and utilization trends. Collaborate with finance and analytics teams to model financial impact of proposed agreements. Monitor Payor compliance and identify opportunities for revenue optimization. Meet goals for revenue enhancement Stakeholder Collaboration Partners with executive leadership, legal, revenue cycle, and clinical operations to align Payor strategies. Serve as liaison between the organization and Payor representatives. Educate internal stakeholders on contract terms, reimbursement policies, and Payor trends. Work with operations team to optimize Merit-based Incentive Payment System (MIPS) and value performance plans Market Intelligence & Regulatory Awareness Recommend and use outside services to provide market payment data and use to develop company negotiation strategies Stay abreast of federal and state regulations affecting reimbursement and Payor contracting. Monitor competitive market activity and Payor behavior across multiple states. Provide strategic insights to inform expansion, acquisitions, and service line development. Qualifications Bachelor's degree in finance, business, or health care or related field Track record of successful negotiations skills. Strong analytical, communication, and leadership skills. Preferable but do not require experience with health care Payor models including fee-for-service, capitation, bundled payments, and value-based care models.

Posted 30+ days ago

Z logo

Part-time Customer Relations Specialist

Zimmerman Plumbing & HeatingMechanicsburg, Pennsylvania

$18 - $20 / hour

Benefits: 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Our Customer Service Representatives (or CSR's) are responsible for creating a positive first impression for Zimmerman Plumbing & Heating, Inc. to all callers and visitors. The position is further accountable for the efficient operation of Zimmerman Plumbing & Heating, Inc.'s dispatching and oversight of the customer journey. We're looking for candidates who are great listeners, enjoy working as part of a team, and strive to do their best each and every day. Duties include: Assisting clients, technicians, vendors, and others with general information when they call or stop into the office Scheduling and organizing appointments for customers Dispatching technicians to job sites Utilizing computer system for a multitude of tasks Answering and transferring callers to the appropriate department and staff member Taking and distributing messages as needed Updating and keeping customer and company information current Performing general clerical and administrative functions Job Qualifications: High school diploma or equivalent Experience and physical ability to perform all modern business office roles Excellent telephone and customer service skills General computing proficiency, i.e. Microsoft Word, Excel, Outlook, Adobe and similar Ability to handle multiple tasks efficiently and timely Ability to operate all current administrative office equipment including computers and other computer equipment, copiers, printers, etc Strong organizational skills required Compensation: $18.00 - $20.00 per hour We have opportunities for a career waiting for you. If you’re looking for a career that offers job stability, strong pay, excellent benefits and more, then you’ve come to the right place!

Posted 30+ days ago

Sierra logo

Developer Relations Engineer

SierraNew York, New York
About us At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, France, Singapore, and Japan. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you’ll do Write the playbook for onboarding and educating customers onto Sierra – both the Agent SDK and Agent Studio, our no-code platform. Lead the creation and execution of developer training and enablement programs. Build content that scales — including technical documentation, educational videos, onboarding paths, and sample repositories for SDK adoption. Develop and deploy AI Agents as an Agent Software Engineer, building the knowledge to become a world-leading expert on agent development. Work with our marketing teams to publish developer case studies and success stories to inspire and connect our growing technical community. What you'll bring Passion for helping customers across small and large enterprises learn to build exceptional AI Agents. Degree in Computer Science or related field, or equivalent professional experience. 4+ years of experience in hands-on software development of highly technical products or developer relations roles. Excellent written and verbal communication skills and a desire to apply them in hands-on training sessions. Desire, excitement, and enthusiasm for building an in-person, global community around developing AI Agents. Strong technical skills and familiarity with modern software development — especially developer tooling, SDKs, and APIs. Demonstrated experience in designing and executing technical training, certification, or community initiatives. Even better... Previous experience developing agents using open source tools like LangGraph or interacting with MCP servers. Familiarity with agent platforms, developer communities, or early-stage developer product ecosystems. Proficiency with TypeScript, and comfort with writing code in collaboration with agents like Claude, Codex or Cursor Experience collaborating across product, engineering, and go-to-market teams to launch strategic initiatives. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Posted 1 week ago

H logo

Community Relations Coordinator $5k Sign On Bonus (Full Time)

Holliday Farms Senior LivingZionsville, Indiana

$55,000 - $65,000 / year

Description “After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. It’s home-like environment is not just for the residents but for the team members as well. From day one you embrace the core values, and you see how they impact residents’ quality of life. Arrow is a great company to grow with-it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friends with this team, and I can happily say I love my job and enjoy coming to work.” -Arrow Team Member Position- Senior Living Coordinator Position Type: Full Time Location: Zionsville, IN Salary Range: $55,000 to $65,000 + additional incentives Sign On Bonus: $5,000 Shift Schedule- Monday through Friday with alternating weekends Come join our team at Holliday Farms Senior Living located at 11143 Ambrose Lane, Zionsville, IN 46077! We are looking for someone (like you): To be an Empathetic Empathizer : Be responsible for understanding the importance of empathy. It will be your job to create human connection with potential residents and family members during a potentially stressful and emotional time. To be a Communicator of Knowledge : Ensure information regarding leads is entered accurately and thoroughly into database and that leads are provided all necessary and helpful information on senior living, as well as next-step options in their current search. To be a Lead Base Liaison : Strategically cultivate leads through use of phone calls, CFUs, tours, and home visits, ensuring all efforts are accurately catalogued in the lead base. To be a Hospitable Host : Ensure exceptional lead experiences during tours and visits to community events. What are we looking for? You must be at least eighteen (18) years of age. Must have a valid driver's license and clean driving record as per the insurance carrier's policy. You will have a high school diploma, or equivalent. You can read, write, understand, and communicate in English at a 12 th grade proficiency. You shall possess clear verbal and written communication skills. You will have a positive and energetic attitude who will LOVE our Residents! You will be professional in appearance and conduct. You will be able to follow written and verbal directions and apply practical problem-solving skills if needed. You must be criminally cleared. You must be in good health and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than six (6) months prior to or seven (7) days following employment. Must test free from pulmonary tuberculosis at time of health screening. Employment Benefits (We value our benefits): Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment. Medical, Dental, Vision insurance (1st of the month following 60 days of employment-Full Time) Disability insurance (Full Time) Employee assistance program Weekly Employee Recognition Program Life insurance (Full Time) Paid time off (Full Time employees accrue up to 115 hours each year and Part Time accrue up to 30 hours each year) Tuition Reimbursement (after 90 days for FT AND PT employees) Employee Referral Program (FT, PT, and PRN) Complimentary meal each shift (FT, PT, and PRN) Daily Pay Option Direct Deposit Did we mention that we PROMOTE FROM WITHIN? Do you want to see how much fun we are at Arrow Senior Living? Please visit us via Facebook: https://www.facebook.com/ArrowSeniorLiving Or, take a look at our website: https://hollidayfarmsseniorliving.com Have questions? Want to speak to someone directly? Reach out by calling or texting your own recruiter, Sophie Rich at 636-795-8972. Click here to hear about Arrow's Core Values! About the company Arrow Senior Living manages a collection of senior living communities that offer varying levels of care including independent living, assisted living, and memory care in 34 properties currently in 6 states (Missouri, Kansas, Iowa, Illinois, Ohio, Arkansas) and employs nearly 2,200 employees! Arrow Senior Living YouTube-Click Here Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age, or handicap, except as limited by state and federal law. #INDLP Keywords: sales, coordinator, marketing, leasing agent, move-in coordinator, senior living, nursing home

Posted 3 weeks ago

A logo

Colorado/Wyoming Government Relations Director

Alzheimer's Association CareersDenver, Colorado

$82,000 - $128,500 / year

Position Summary: The Colorado/Wyoming Government Relations Director serves as the principal staff for state government affairs and chief lobbyist in Colorado/Wyoming representing the Alzheimer’s Association before Colorado/Wyoming legislature, governor, relevant state agencies, coalitions and community partners, and on statewide task forces and work groups. This position serves as a registered lobbyist with the state and is responsible for developing and executing a strategy to implement the Alzheimer’s Association’s coordinated nationwide state policy priorities including issues related to insurance coverage, Medicaid, long-term care, training standards, workforce issues, aging policy, and other related issues. The State Government Relations Director reports to the Territory Government Relations Director. Responsibilities Essential functions and responsibilities include, but are not limited to: Plan and execute a multi-year state legislative and regulatory agenda with a focus on implementation of the Association's state policy priorities, in collaboration with the National Public Policy Office. Draft bills and regulatory language and secure bill sponsors. Testify regularly before state legislative committees and train volunteer advocates and other Association staff to provide testimony on behalf of the Association as needed. Develop and grow relationships with legislators, state government officials and community stakeholders, ensuring the Association is represented on relevant statewide task forces, workgroups, committees and coalitions. Track state legislation utilizing the Association’s approved tracking system and monitor committee meetings and legislative action. Report lobbying activities as required and ensure compliance with the Association’s approved lobbying compliance vendor and internal tracking system. Collaborate with the local Grassroots Advocacy Manager to plan and execute the Association’s annual State Advocacy Day event at the state capitol. Identify opportunities for grassroots engagement on state issues and assist as needed in the execution of state-level advocacy activities, including coordinating office visits, correspondence, and other activities. Provide regular updates to the state Chapter Executive and other functional leaders; prepare reports and presentations for Chapter Board meetings and community events as requested. Collaborate with Association staff across the state chapter regularly to advance mission priorities and provide policy expertise. Participate in major events hosted by the state Chapter including Walk, galas, etc. Other duties as assigned Qualifications Bachelor’s degree required. At least 5 years experience working in state government affairs setting; as a state legislative staff person; or as policy staff in the governor’s office or relevant state agency, preferably in Colorado/Wyoming. Knowledge, Skills and Abilities Has current contacts within the state legislature and executive branch, and with potential partners and collaborators in Colorado/Wyoming. Understands, and has experience with the legislative, regulatory, and budget process in Colorado/Wyoming. Familiar with Medicaid, aging, health, drug coverage, and long-term care issues. Demonstrates the ability to anticipate, identify, organize, and analyze public policy opportunities. Possess excellent written and oral communications skills. Detail-oriented, adaptable, organized and able to successfully manage multiple projects and tasks. Proven self-starter with excellent judgment and careful attention to detail. Strong negotiation skills. Ability to work effectively with diverse populations with a high level of integrity, diplomacy and initiative. Must possess a valid driver’s license, good driving record, access to a reliable vehicle and proof of automobile insurance. Ability/willingness to travel across the state, including some evenings and weekends (up to 20%). Travel by car and occasionally by air is required. Attend the Association's annual Advocacy Forum in Washington, D.C. and other national and regional training and professional development meetings. Title: Colorado/Wyoming Government Relations Director Position Location: Close proximity to Colorado/Wyoming state capital Full time Position Grade & Compensation: Grade 209 The Alzheimer's Association’s good faith expectation for the salary range for this role is between $82,000 – $128,500 Reports To: Territory Government Relations Director Who We Are : The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia– by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support. The Alzheimer’s Association announced a landmark $100 million investment in research for 2023. This unparalleled commitment is illustrative of the momentum we are building in dementia research — our investments today will lead to breakthroughs tomorrow. At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,750 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease. We warmly invite qualified applicants to consider this opportunity to make a life-changing impact on the millions living with Alzheimer’s, their caregivers and those that may develop the disease in the future. Read on to learn more about the role, then visit our website www.alz.org/jobs to explore who we are and why we've been recognized as a Best Place to Work for the last twelve years in a row. At the Alzheimer's Association®, we believe that diverse perspectives are critical to achieving health equity — meaning that all communities have a fair and just opportunity for early diagnosis and access to risk reduction and quality care. The Association is committed to engaging underrepresented and underserved communities and responding with resources and education to address the disproportionate impact of Alzheimer’s and dementia. The Alzheimer’s Association commitment remains steadfast in engaging all communities in our full mission. The Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment to the fullest extent required by law, including, but not limited to, on the basis of race, color, religion, age, sex, national origin, gender identity, disability status, genetics, protected veteran status, sexual orientation, or any other legally protected characteristic. Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan. Please click HERE for more information. Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.

Posted 2 weeks ago

American Credit Acceptance logo

Manager, Servicing - Vendor Relations and Project Coordination

American Credit AcceptanceSpartanburg, South Carolina
Description Manager, Servicing (Loss Mitigation – Vendor Relations & Project Coordination) About the Role The Manager, Servicing at American Credit Acceptance (ACA) plays a critical leadership role within our Loss Mitigation organization , overseeing teams that support vendor relationships, complex servicing initiatives, and cross-functional projects tied to collections and recovery efforts. This leader is responsible for driving results and building strong, skilled teams—balancing performance, compliance, and customer outcomes in a fast-paced auto finance environment. The ideal candidate brings deep collections expertise, strong people leadership skills, and the ability to think strategically while executing day-to-day operations. What You’ll Do As a Manager within Servicing, you will lead people, influence outcomes, and continuously improve how we operate. Team & Performance Leadership Set clear performance expectations and drive results aligned with departmental and company goals Create a positive, accountable team culture focused on engagement, development, and execution Conduct performance reviews and provide ongoing coaching, feedback, and development guidance Operational Excellence & Continuous Improvement Plan, implement, and refine servicing and collections processes to improve efficiency and outcomes Apply critical thinking and project management skills to solve complex operational challenges Partner with senior leadership to identify opportunities for improvement and execute solutions Monitor performance metrics and adjust strategies to meet evolving business needs Customer, Vendor & Stakeholder Engagement Maintain strong professional relationships with customers, vendors, and internal partners Personally handle escalated or complex delinquency cases as needed Clearly communicate priorities and departmental objectives across teams and vendors People Development & Talent Decisions Identify development needs for team members and create actionable growth plans Provide input and recommendations related to hiring, promotions, advancement, and performance actions Ensure training and coaching efforts support compliance, performance, and customer experience What You Bring 3+ years of experience in customer-facing roles (service, sales, or collections) 2+ years of collections experience within the finance industry 2+ years of people leadership or supervisory experience Auto finance collections experience strongly preferred Bachelor’s degree in Finance, Business Administration, or a related field preferred Strong analytical, negotiation, and problem-solving skills Working knowledge of applicable collection laws and regulations Excellent written and verbal communication skills Ability to lead effectively in a fast-paced, high-accountability environment Detail-oriented with strong follow-through and organizational skills Demonstrated success motivating, coaching, and developing teams Background in subprime auto loan servicing preferred Bilingual (Spanish/English) preferred Supervisory Responsibility This position has direct supervisory responsibility . Work Environment & Schedule Professional office environment with standard office equipment Schedule may vary and include Monday through Sunday , based on business needs Travel Occasional travel may be required Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. California Privacy Notice As an employer of California residents, we are dedicated to protecting your privacy rights. Any personal information you provide during the application process will be used solely for permitted internal purposes and will be handled in accordance with applicable privacy laws. By applying to this position, you consent to the collection, use, and disclosure of your personal information as described in our Employee Privacy Notice .

Posted 4 weeks ago

DraftKings logo

Employee Relations Senior Specialist

DraftKingsBoston, Massachusetts

$92,000 - $115,000 / year

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As an Employee Relations Senior Specialist, you’ll serve as a trusted partner to leaders across the business, helping shape a workplace where fairness, respect, and inclusion are standard. You’ll execute our employee relations strategy with care and compliance—coaching managers, guiding policy application, and leading investigations that support our people-first values. With a proactive mindset and customer-first focus, you’ll play a key role in empowering leaders and fostering a strong workplace culture. What You'll Do Serve as a trusted employee relations partner across North America, providing proactive coaching and support to managers and employees to maintain a positive and inclusive workplace culture. Identify and mitigate employment risk by navigating sensitive issues with sound judgment, always fostering a culture of equity, empathy, and accountability. Lead performance management processes in partnership with managers, including reviewing performance improvement plans (PIPs), facilitating performance discussions, and guiding to resolution. Conduct thorough and timely investigations into complex employee concerns and allegations, delivering findings and recommendations that balance fairness and compliance. Act as the main point of contact for employee relations matters, including policy interpretation, employee discipline, accommodations, and the offboarding process. Design and facilitate New Manager Training for newly hired or promoted leaders within assigned business, ensuring consistent understanding of ER expectations and best practices. Maintain best-in-class documentation and case tracking to support legal defensibility, mitigate risk, and ensure operational excellence. Leverage ER data and insights in partnership with HR Business Partners to identify trends, recommend interventions, and support long-term people strategies. Build strong relationships with managers and stakeholders to support issue resolution and promote a culture of accountability and continuous improvement. What You'll Bring Bachelor's degree, preferably in human resource management or a related field. At least 5 years of experience in Employee Relations, Human Resources, or a related field, with experience managing investigations, performance, and policy enforcement. Strong working knowledge of employment law, HR practices, and compliance across North America. Excellent communication and interpersonal skills with the ability to coach, influence, and build trust at all levels of the organization. Sound judgment and discretion in handling sensitive or confidential matters. Experience in a fast-paced, high-growth environment; comfort with ambiguity and change. Detail-oriented approach to documentation, process, and case tracking. A collaborative mindset and strong partnership orientation with HRBPs, Legal, and business leaders. #LI-SW1 Join Our Team We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role. The US base salary range for this full-time position is 92,000.00 USD - 115,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Posted 1 week ago

ClearSky Health logo

Sr. Employee Relations Specialist

ClearSky HealthAlbuquerque, New Mexico
The Senior Employee Relations Specialist is responsible for fostering a positive work environment by managing employee relations issues, ensuring compliance with labor laws, and supporting organizational policies. This role serves as a trusted advisor to employees and managers, handling conflict resolution, investigations, and promoting engagement initiatives. This position must integrate company values into daily practice. Essential Functions Serve as the primary point of contact for employee relations concerns. Investigate complaints related to workplace issues, harassment, discrimination, and policy violations. Provide guidance to managers on handling performance and behavioral issues. Ensure compliance with federal, state, and local employment laws (e.g., FMLA, ADA, EEOC). Assist in developing and updating HR policies and procedures. Maintain accurate documentation of investigations and disciplinary actions. Support managers in implementing performance improvement plans. Advise on corrective actions and terminations in alignment with company policy. Promote initiatives that enhance employee satisfaction and retention. Conduct exit interviews and analyze trends to recommend improvements. Deliver training sessions on workplace conduct, diversity, and conflict resolution. Partner with HR team to develop programs that reinforce company culture. Periodic travel to hospital locations required. Complies with appropriate and approved safety standards. Performs other duties as assigned to support overall effectiveness of the organization. Minimum Job Requirements Minimum Education & Experience Bachelor's degree (preferably in Human Resources or related field) and 5 years' direct experience OR equivalent experience in HR Generalist and/or Employee Relations Specialist role required. Must have HRIS use experience, Workday preferred. Required Licenses, Certifications, and/or Documentation Human Resources certification strongly preferred (SPHR or HRCI). Must maintain acceptable driving record, current driver’s license, and insurability. Required Knowledge, Skills, and Abilities Strong knowledge of employment laws such as ADA, Title VII, ADEA, FMLA, USERRA, FLSA, and related state and federal labor laws and regulations. Demonstrates foundational knowledge of HR policies and best practices. Exceptional communication, mediation, and problem solving skills. Ability to handle sensitive information with discretion Ability to multi-task and be proactive in a fast-paced environment with frequently changing priorities, deadlines, and workloads. Excellent organizational skills and attention to detail. Proficient with Microsoft Office Suite, especially Outlook, Word, and Excel. Excellent time management skills with a proven ability to meet deadlines. Ability to travel to different states as needed. Physical Requirements over the Course of a Shift A significant amount of sitting for prolonged periods of time. Exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and phone system. Both gross and precise motor functions. Sufficient manual dexterity to operate equipment and computer keyboard. Close vision and the ability to adjust focus.

Posted 3 weeks ago

SS&C Technologies logo

Associate Manager. Client Relations Specialist

SS&C TechnologiesBoston, MA

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Job Description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Associate Manager Client Relations Specialist

Locations: Kansas City, MO; Boston, MA; Braintree, MA; Chicago, IL; Denver, CO, Dallas, TX; Dublin, OH | Hybrid

Why You Will Love It Here!

  • Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
  • Your Future: 401k Matching Program, Professional Development Reimbursement
  • Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
  • Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
  • Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
  • Training: Hands-On, Team-Customized, including SS&C University
  • Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

  • Establish & lead collaborative relationships between customers and the SS&C organization
  • Communicate with customers via conference calls, written electronic correspondence, and in face-to-face meetings
  • Educate customers on implementing our products and services
  • Analyze, anticipate, and identify customer needs and recommend innovative solutions
  • Complete system change requests
  • Research and resolve any system issues reported by customers
  • Leverage extensive in-house training programs for industry knowledge and product expertise
  • Mentor & lead less experienced associates
  • Establish work priorities, plan projects, and ensure timelines are met
  • Prepare status reports for customers
  • Coordinate face-to-face meetings with customers onsite and at their location
  • Ensure contractual obligations are achieved
  • Assist with budgeting, billing, and contract administration
  • Assist in onboarding new customers as they transition to SS&C's industry leading solutions

What You Will Bring:

  • Bachelor's degree and 3+ years of client facing work-related experience required ideally in financial services, with a preference for experience in transfer agency.
  • Excellent written and verbal communication skills
  • Strong project management skills
  • Problem solving and numerical reasoning skills; ability to analyze data and take action
  • Career oriented, highly motivated, and self-starting individual
  • Ability to work in a fast paced, team environment
  • Efficient time management with strong organizational skills
  • Ability to quickly learn and adapt to new systems, processes, plans, and programs
  • Proficiency in use of business productive tools such as word processing, spreadsheets, data management, project management, and presentations
  • Proficiency in use of tools such as word processing, JIRA, Chorus/AWD, TA2000, 3270, and Microsoft Excel

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website: www.ssctech.com/careers.

Salary/wage rate is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions.

The expected base salary for the position in MA is between $65,000 USD to $115,000 USD.

The expected base salary for the position in IL is between $80,000 USD to $125,000 USD.

In addition to their salary, successful candidates may be eligible to receive an annual discretionary bonus and stock options.

Applications will be accepted on an ongoing basis until the position is filled.

#LI-RS1

#LI-HYBRID

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

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