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Sr. Manager, HR Business Partners & Employee Relations

Goodwill of Central & Northern ArizonaPeoria, Arizona

2626 W Beryl Ave Phoenix Arizona, 85021,Starting Pay :$105,000.00 Annual Position Description : Oversees the HR Business Partner Team (HRBPs) and the Employee Relations Team (ER) to most effectively manage company talent and minimize risk and negative exposure while increasing productivity and retention for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. This role leads the development, design, and implementation of proactive, scalable, and compliant people operations across a multi-state organization. This role is responsible for stabilizing and strengthening HR fundamentals, establishing consistent practices, and evolving the HR Business Partner and Employee Relations functions into trusted forward-thinking partners to the business, ensuring the HRBP and ER teams become strategic partners with business area leaders to solve problems, leverage opportunities, and minimize risk. Essential Duties and Responsibilities : Develops and executes HR strategies that strengthen foundational people practices and support short- and long-term business objectives across a multi-state organization. Builds and leads high-performing HRBP and ER teams by establishing clear operating models, goals, success metrics, and development plans that drive accountability and consistency. Leverages people and employee relations analytics proactively to identify trends, risks, and capability gaps; ensures timely intervention, corrective action, and leader support through targeted tools, training, and guidance. Ensures enterprise-wide compliance and risk mitigation by overseeing adherence to all applicable federal, state, and local employment laws and regulations, including FLSA, NLRA, FMLA, ADA, and EEOC requirements. Monitors emerging workforce and employment trends and translates insights into practical, scalable solutions aligned with organizational priorities and operational needs. Partners with business leaders on workforce planning and restructuring efforts, ensuring alignment with strategy, compliance, and change management best practices. Leads the HR Business Partner team in providing proactive coaching and advisory support to leaders across performance management, leadership effectiveness, talent planning, compensation, engagement, retention, succession, and recognition. Leads the Employee Relations function to proactively assess ER trends, address root causes, and implement preventative strategies, including training and leader enablement tools. Oversees the development, review, and annual update of employee handbooks and HR policies, ensuring clarity, consistency, and compliance across multi-state operations. Interprets and applies employment law, policies, and practices to provide clear, practical guidance to leaders and HR partners, balancing risk management with sound business judgment; leads HRBP and ER teams to operate likewise. Collaborates closely with senior and executive leadership to solve complex people challenges and advance organizational effectiveness. Models a high standard of service and partnership, building trust and credibility through responsive, consistent, and solutions-oriented HR support. Independently leads high-impact, cross-functional HR initiatives and projects from design through execution, ensuring alignment with operational needs and scalability. Serves as the escalation point for complex, sensitive, or high-risk HR and employee relations matters. Acts as a visible HR leader and ambassador, driving initiatives that strengthen operations, leadership capability, and workplace culture. Designs and delivers training related to people management, employee relations, and employment law to build leader confidence and capability and reduce risk. Maintains strict confidentiality and sound judgment, handling sensitive information with discretion and professionalism. Identifies and drives continuous improvement opportunities to streamline HR processes, enhance consistency, and improve scalability and effectiveness. Partners with HR leadership to build and manage budgets for assigned areas, ensuring responsible stewardship of resources. Travels to company locations as needed. Provides support outside standard business hours when needed, particularly for urgent or high-risk matters. Leads performance management and talent oversight for direct reports, including coaching, discipline, development planning, compensation, and annual reviews. Plays a critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties as assigned. Minimum Qualifications (Education, Experience, Skills) : Bachelor’s degree or equivalent work experience in Human Resources, Business, Finance, or another related field, preferred. High School degree or GED required. 5+ years’ of prior leadership experience. Proven HR Business Partner experience (employee relations, investigations, strategic HR consulting, employee retention enhancement, training, and development, etc.) or leadership of HR Business Partner function strongly preferred. HR Retail experience preferred. Customer-focused orientation with strong communication skills and the ability to function as an effective and respected partner to internal clients. Strong verbal and written communication skills with the proven ability to drive communication across a broader group. Proven ability to be analytical and handle confidential and sensitive data effectively with strong attention to detail. Attention to detail and well-organized. Ability to juggle multiple tasks while still delivering high-quality results in a fast-paced environment, working well under pressure. Proven ability to lead process improvement for human capital and/or operational issues. Thorough working knowledge of current state and federal rules and regulations regarding employment law. Demonstrated ability to manage and prioritize multiple processes with minimal supervision. Demonstrated ability to explain difficult issues and information clearly, ensuring communication is understood. Demonstrated ability to lead, coach, train, and motivate others. Proficient with Microsoft Office Suite. Valid driver's license and clean MVR. Must maintain auto insurance at all times, which is equal to or in excess of the state minimum. Ability to pass a background check and drug screen, where applicable for the position. You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or leaves@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website ( https://www.cisa.gov/be-cyber-smart/campaign ) to learn how to report it.

Posted 2 weeks ago

Customer Relations Specialist

Spectrum ControlPhiladelphia, Pennsylvania

At Spectrum Control, most departments operate on a 4-day, 10-hour work schedule in exchange for a 3-day weekend . We offer competitive wages and PTO, plus our benefits begin on day 1 of employment. Come join a workforce where we put you first! Position Summary: The Customer Relations Specialist serves as a primary point of contact for customers, supporting strong, responsive relationships across the order lifecycle. This role coordinates closely with Sales, Operations, Engineering, and internal stakeholders to process customer information, address inquiries, and facilitate timely, accurate communication. The Customer Relations Specialist helps ensure customer requirements are clearly understood and met, supporting on-time delivery, quality expectations, and overall customer satisfaction within a regulated, high-reliability manufacturing environment. ESSENTIAL FUNCTIONS Serve as a primary customer point of contact, processing customer requests and inquiries related to pricing, delivery, order status, expedites, and customer surveys. Prepare and communicate quotations, including pricing and delivery lead times, working with Sales, Operations, and Engineering as needed. Administer customer purchase orders by reviewing, accepting, and entering orders; performing purchase order reviews; issuing order acknowledgements; and processing change notices for new or existing parts. Validate customer requirements through design verification and cross-referencing, coordinating with Engineering to resolve requirements, clarify exceptions, or support special requests. Process return material authorizations (RMAs), validate returned materials, issue customer credits, and enter replacement or rework orders as required. Monitor and manage open order reports to support on-time delivery; proactively notify customers of changes to committed delivery schedules. Follow up on quotations to secure orders and document reasons for lost business. Obtain pricing approvals in accordance with established guidelines and authorization levels. Coordinate delivery lead times and recommend adjustments to pricing or lead times based on production capacity and customer needs. Complete purchase order reviews in compliance with ITAR, FAR, and DFARS flow-down requirements, including review of end-user statements where applicable. Manage customer portals and maintain accurate, up-to-date customer order information. Administer channel stock rotation through quarterly reviews. Manage inactive, obsolete, and retired part number quotations. Review and interpret customer terms and conditions, escalating concerns as appropriate. Resolve customer issues through cross-functional collaboration with Sales, Engineering, Operations, Accounting, and Quality. Respond to customer requests for order documentation, including order acknowledgements, shipment tracking, certificates of conformance (CoC), and invoices. Verify customer freight and shipping requirements to ensure compliance with customer and company logistics expectations. REQUIRED QUALIFICATIONS Associate degree. Three (3) to five (5) years of experience in customer service, inside sales, or a related customer-facing role within a manufacturing or technical environment. Or an equivalent combination of education and relevant experience. DESIRED QUALIFICATIONS Proficiency with ERP/MRP systems, CRM platforms, and related business tools. Strong working knowledge of Microsoft Office applications (Outlook, Word, Excel) and web-based systems. Ability to read and interpret company procedures, technical documentation, and customer requirements. Effective written and verbal communication skills, with the ability to interact professionally with customers, distributors, vendors, and internal teams. Ability to perform basic mathematical calculations, including percentages, discounts, proportions, and simple algebraic concepts. Strong reasoning and problem-solving skills, with the ability to manage multiple variables in a fast-paced, regulated environment. Ability to interpret and follow instructions provided verbally, in writing, electronically, or via diagrams and schedules. WORK ENVIRONMENT On-site role within a manufacturing environment, supporting cross-functional teams in a regulated aerospace/defense setting. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Third-Party Recruiters Please note, that per Spectrum Control Policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our values and expectations. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Spectrum Control will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. If you or your agency are interested in becoming an approved vendor please contact scirecruiting@am.spectrumcontrol.com.

Posted 4 weeks ago

Employee Relations Manager

VastLong Beach, California

$105,000 - $175,000 / year

At Vast, our mission is to contribute to a future where billions of people are living and thriving in space. Vast is developing next-generation space stations to ensure a continuous human presence in space for America and its allies, enabling advanced microgravity research and manufacturing, and unlocking a new space economy for government, corporate, and private customers. Using an incremental, hardware-rich and low-cost approach, Vast is rapidly developing its multi-module Haven Station. Haven Demo’s 2025 success made Vast the only operational commercial space station company to fly and operate its own spacecraft. Next, Haven-1 is expected to become the world’s first commercial space station when it launches, followed by additional Haven modules to enable permanent human presence by 2030. Our team is all-in, committed to executing our mission safely and on time. If you want to work with the most talented people on Earth furthering space exploration for humanity, come join us. Vast is looking for an Employee Relations Manager , reporting to Senior Manager of People Business Partners, to support the development of the systems that will be required for the design and build of artificial-gravity human-rated space stations. This person will oversee and manage employee relations matters with a focus on ensuring compliance with company policies, employment laws, and regulations. This role involves conducting comprehensive investigations, resolving workplace conflicts, and partnering with internal stakeholders to promote a fair, ethical, and inclusive work environment. This role will also oversee compliance and the development of policies. The ideal candidate will possess strong investigative skills, sound judgment, and a proactive approach to identifying and mitigating risk. This will be a full-time, exempt position located in our Long Beach location. Responsibilities: Lead and manage complex and sensitive workplace investigations. Provide thought leadership to the team of People Business Partners; operate as a Center of Excellence. Ensure investigations are conducted thoroughly, objectively, and in compliance with company policies and applicable employment laws. Document investigation processes, findings, and conclusions effectively, ensuring detailed case management. Analyze case notes and prepare comprehensive executive summaries. Provide recommendations on appropriate corrective actions, discipline, or policy changes following investigations. Collaborate with Legal, People Business Partners, and senior, and C-level business leaders to resolve employee relations issues while ensuring consistency and fairness. Ensure consistent application of company policies and procedures across all departments. Stay current with federal, state, and local employment laws and regulations to ensure organizational compliance. Conduct audits and assessments to evaluate potential risk areas and recommend improvements to minimize legal exposure. Maintain detailed records of investigations, including key findings, timelines, and outcomes. Enhance reporting tools to analyze trends, identify risk patterns, and recommend proactive solutions. Present findings and insights to C-level leadership to support decision-making and risk mitigation strategies. Conduct regular reviews of the employee handbook to ensure compliance with employment laws and industry best practices. Collaborate with legal counsel to ensure policies reflect current legal requirements and risk management considerations. Ensure all policies are written in clear and accessible language for employees at all levels. Serve as the primary point of contact for employee questions related to handbook policies. Minimum Qualifications: 10+ years of progressive experience in employee relations, investigations, or compliance roles. Bachelor's degree in Human Resources, Business Administration, related fields or equivalent years of experience. Strong knowledge of employment laws , including wage & hour, ADA, FMLA, FLSA, and EEO regulations. Preferred Skills & Experience: Exceptional investigative skills, including interviewing, documentation, and analysis. Ability to handle sensitive and confidential matters with discretion and professionalism. Strong conflict resolution and mediation skills. Excellent written and verbal communication skills. Ability to collaborate effectively with stakeholders across various organizational levels. Demonstrated ability to manage multiple priorities in a high performing and fast-paced environment. Additional Requirements: This role may require occasional travel for investigations or meetings Willingness to work evenings and/or weekends to support critical mission milestones Pay Range: Senior Employee Relations Manager: $105,000 - $150,000 Staff Employee Relations Manager: $130,000 - $175,000 Pay Range: California $105,000 - $175,000USD COMPENSATION AND BENEFITS Base salary will vary depending on job-related knowledge, education, skills, experience, business needs, and market demand. Salary is just one component of our comprehensive compensation package. Full-time employees also receive company equity, as well as access to a full suite of compelling benefits and perks, including: 100% medical, dental, and vision coverage for employees and dependents, generous paid time off; up to 20+ days of vacation for exempt staff and up to 10+ days of vacation for non-exempt staff with the ability to cash-out unused vacation annually, paid parental leave, short and long-term disability insurance, life insurance, access to a 401(k) retirement plan, ClassPass credits, personalized mental healthcare through Spring Health, and other discounts and perks. We also take pride in offering exceptional food perks, with snacks, drip coffee & onsite barista, cold drinks, and dinner meals remaining free of charge, and lunch subsidized as part of Vast’s ongoing commitment to providing high-quality meals for employees. U.S. EXPORT CONTROL COMPLIANCE STATUS The person hired will have access to information and items subject to U.S. export controls, and therefore, must either be a “U.S. person” as defined by 22 C.F.R. § 120.62 or otherwise eligible for deemed export licensing. This status includes U.S. citizens, U.S. nationals, lawful permanent residents (green card holders), and asylees and refugees with such status granted, not pending. EQUAL OPPORTUNITY Vast is an Equal Opportunity Employer; employment with Vast is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Posted 1 day ago

Investor Relations and External Communications Co-op

Beam TherapeuticsDurham, NC

$23 - $34 / hour

Company Overview: Beam Therapeutics is a biotechnology company committed to establishing the leading, fully integrated platform for precision genetic medicines. To achieve this vision, Beam has assembled a platform with integrated gene editing, delivery and internal manufacturing capabilities. Beam’s suite of gene editing technologies is anchored by base editing, a proprietary technology that is designed to enable precise, predictable and efficient single base changes, at targeted genomic sequences, without making double-stranded breaks in the DNA. This has the potential to enable a wide range of therapeutic editing strategies that Beam is using to advance a diversified portfolio of base editing programs. Beam is a values-driven organization committed to its people, cutting-edge science, and a vision of providing life-long cures to patients suffering from serious diseases. Position Overview: Beam is looking for a curious, motivated candidate for its Investor Relations and External Communications Co-op role to join our finance team from July to December 2026. The IR and External Communications Co-op will support Beam's efforts to communicate our mission, science and progress to investors, media and other stakeholders. This role offers hands-on experience assisting with earnings materials, investor presentations, press releases and other external communications content. The co-op will help gather and organize data for our internal IR systems, conduct basic research on peer companies and market trends, and support preparation for investor events. They will collaborate closely with the finance and corporate communications teams to ensure messaging and content is accurate, clear and consistent. This role provides exposure to the biotechnology industry, public company communications, and the intersection of science, finance, and storytelling. Responsibilities: Assist in developing and updating corporate materials such as press releases, key messages, Q&A documents, and presentation decks. Support maintenance of organizational tools including IR calendars, investor meeting trackers, and consensus models. Help coordinate logistics for investor‑related events and external communications activities. Conduct background research on investors, industry trends, peer companies, and media narratives to inform IR and communications planning efforts. Review and summarize sell side research on Beam and its peers for internal teams. Provide general administrative and project support to the Investor Relations and External Communications team as needed. Qualifications: Currently pursuing a bachelor’s or master’s degree in communications, business, finance, biology, or a related field. Candidate should have high attention to detail, organizational skills, excellent writing and critical thinking skills, proactive mindset and a willingness to learn. Knowledge of AP style preferred. Applicants must be currently enrolled in a degree-granting college or university program and maintain their student status throughout the duration of the internship/co-op to be eligible. Hourly pay will will be determined based on several factors, including but not limited to, relevant experience, skills, and education. Co-op Hourly Pay Range $23 — $34 USD

Posted 1 week ago

Patient Relations & Skincare Sales Associate/Supervisor

Dermafix SpaHermitage, TN

$2,500 - $60,000 / month

✨ URGENT HIRING: Patient Relations & Skincare Sales Associate/Supervisor | Paid Training | Luxury Spa ✨ Compensation: $2,500/month base salary + commission On-Target Earnings (OTE): $60,000+ per year Location: In-person Job Type: Full-Time or Part-Time | Flexible Schedule Weekend Availability Required Why You'll Love Working With Us Join a luxury spa where your passion for skincare and people truly matters. We're looking for a warm, organized, and sales-driven professional to be the face of our spa. You'll receive paid training to master our skincare products, client experience strategies, and sales techniques. If you're motivated, reliable, and love helping clients feel confident and cared for, this opportunity is for you. Plus, we cover gasoline expenses when traveling to nearby locations! What You'll Do Welcome every client with a polished, friendly, and professional presence Answer calls, respond to inquiries, and manage appointment bookings with care Promote spa services, skincare products, and membership plans to hit sales targets Process payments and maintain accurate client and sales records Ensure the front desk is always clean, inviting, and well-organized Support day-to-day operations through light admin work (filing, data entry, etc.) Travel to nearby spa branches as needed (with gas reimbursement ) Who You Are Experience in guest services, front desk, or sales (spa/salon experience is a plus!) Background in skincare, esthetics, or beauty retail is a strong advantage Confident communicator with a professional, positive attitude Organized, tech-savvy, and able to multitask in a fast-paced setting Reliable transportation and ability to work at least one weekend day Perks & Compensation $2,500/month base salary Uncapped commission (OTE $60,000+/year) Paid training to ensure you succeed ⛽ Gasoline reimbursement for inter-location travel Employee discounts on skincare and spa services Growth opportunities in a fast-expanding luxury spa brand Schedule Flexible shifts available Must be available at least one weekend day Ready to Apply? We're interviewing qualified applicants immediately. Please submit your resume with your best contact number and email . Once you've applied, send a follow-up email with the following: Your earliest available start date Your daily sales target goal (numeric) A brief summary of your sales experience

Posted 30+ days ago

Patient Relations & Skincare Sales Associate/Supervisor

Dermafix SpaOklahoma City, OK

$2,500 - $60,000 / month

Posted 30+ days ago

Aesthetic Sales & Client Relations Coordinator - Edmond, OK,

RenewaSkin SpaEdmond, OK, OK

$3,000+ / month

Job Description: We're seeking an Aesthetic Sales & Client Relations Coordinator to represent our brand and assist clients in choosing treatments that enhance their confidence and wellness. Ideal for someone with a passion for beauty and customer care. Responsibilities: Introduce and promote aesthetic services and programs Assist clients with bookings and membership options Maintain a welcoming and professional spa atmosphere Support team goals and daily operations Qualifications: Strong interpersonal and presentation skills Sales or customer service background preferred Interest in skincare, aesthetics, or medspa services Benefits: Up to $3,000/month Training, coaching, and career advancement Employee treatment discounts

Posted 30+ days ago

Patient Relations & Skincare Sales Associate/Supervisor

Dermafix SpaJacksonville, FL

$2,500 - $60,000 / month

Posted 30+ days ago

Vendor Relations Coordinator

Pleasant Valley CorporationMedina, OH

Vendor Relations Coordinator Join one of the nation's rapidly expanding leaders in Commercial Construction and Facility Management! PLEASANT VALLEY CORPORATION , a successful and stable, family-owned and operated Commercial Real Estate Firm established in 1976 and headquartered in Medina, Ohio, boasts a dynamic presence across four key divisions: Construction, Facility Management, Property Management, and Real Estate Brokerage. Our comprehensive suite of commercial property services is characterized by effective project management, proactive communication, top-tier workmanship, and cutting-edge solutions. WE OFFER: An exceptional culture and positive work environment Competitive earnings Comprehensive benefits Personal recognition Individual development opportunities A clear path for career advancement! ___________________________________________________________ Shift M-F | 8:30a – 5:00p Work Location Onsite – Medina, Ohio Division Shared Services Team Legal & Compliance Reports To General Counsel ___________________________________________________________ Job Purpose The Vendor Relations Coordinator is responsible for minimizing organizational risk by overseeing the evaluation, verification, and approval process of contractors and subcontractors selected to support our client needs of multiple business divisions. This role ensures all vendors meet and maintain compliance with PVC standards through ongoing relationship management and performance monitoring. ___________________________________________________________ Responsibilities Vendor Compliance Review: Evaluate submitted vendor documentation—including trade licenses, W-9/SS4 forms, and insurance certificates—to ensure alignment with company standards and regulatory requirements across all serviced states. Risk Mitigation & Contract Management: Review and negotiate Master Subcontractor Agreements (MSAs) to ensure contract language is acceptable, consistent, and mutually agreed upon by both parties. Performance Monitoring & Reporting: Generate and maintain detailed weekly, bi-weekly, and monthly reports to track vendor compliance status, escalate persistent non-compliance, and support business divisions with vendor accountability. System Support & Onboarding: Provide technical assistance to vendors using PVC Connect, including guidance through onboarding steps and portal functionalities to support smooth and timely setup. Issue Resolution & Stakeholder Collaboration: Serve as a liaison between vendors and internal teams to mediate disputes, address payment and pricing concerns, and ensure resolution of escalated issues through cross-functional collaboration. ___________________________________________________________ Requirements Experience in Vendor Relations: Minimum of one year of experience in a vendor relations or similar role required. Education & Experience: Bachelor's degree in Business Administration preferred; alternatively, candidates with one to three years of related experience (with a degree) or three to five years of experience (without a degree) will be considered. ___________________________________________________________ Do YOU have these qualities? Apply now to explore a fulfilling career with Pleasant Valley Corporation!

Posted 30+ days ago

Associate, Product Management and Investor Relations, Liquid Credit

Ares OperationsLos Angeles, California

$125,000 - $145,000 / year

Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description The Ares Global Liquid Credit Group is a leading participant in the non-investment grade corporate credit markets, with approximately $49 billion of assets under management as of September 30, 2024. The group’s investment solutions help traditional fixed income investors access the syndicated loan and high yield bond markets and capitalize on opportunities across traded corporate credit. Our key strategies include syndicated loans, high yield bonds, and multi-asset credit. Ares Management’s Credit group is seeking a highly motivated, detail-oriented, team player to join as an Associate in the U.S. Liquid Credit Product Management and Investor Relations team. This individual will work closely with the Product Specialists to provide investor relations support, including written and oral communications with investors, market and competitor research and analysis, and data site management. Support Product Specialists who provide information and expertise on firm strategies and products to clients and marketing teams Produce monthly, quarterly and year-end portfolio reporting as well as ad-hoc investor requests Develop and update qualitative and quantitative firm and strategy information in consultant databases and RFPs for syndicated loan, high yield bond and multi-asset credit strategies Ensure integrity of data maintained in the centralized response database for RFP Team Work closely with Product Specialists to build client materials and various prospect/marketing collateral, including PowerPoint presentations, updating market and fund specific data within existing materials on a monthly, quarterly or ad hoc basis Tailor materials to reflect the current market environment and meet the needs of various users Interface and develop strong working relationships with all internal subject matter experts of the firm including portfolio management, marketing, compliance, legal, performance, risk, operations, and human resources Streamline processes by creating more efficient methods of gathering, sorting, accessing data Ensure consistency of data and other information across all materials Assist with and participate in client meetings including the preparation of agendas, coordination of participants, and customization of materials Education: Bachelor’s Degree from an accredited university, preferably in a related field (economics, finance, accounting or marketing). Experience Required: 2-4 years in financial industry, preferably with experience in fixed income Proven ability to apply judgment, creativity, and writing skills in developing and editing content Exceptional attention to detail, placing a high priority on accuracy and organization Problem solver with ability to research solutions and suggest resolutions Strong work ethic including proactively addressing projects at hand and improving processes Demonstrated experience working in a team environment with multiple tasks and strict deadlines Superior verbal and written communication skills, ability to communicate effectively with all levels of the organization and represent the firm in a professional manner Excellent interpersonal and teamwork skills FINRA Series 7, 63 and SIE licenses required (or ability to obtain within 3 months from start date) Reporting Relationships Managing Director, Product Management and Investor Relations, Credit Compensation The anticipated base salary range for this position is listed below. Total compensation may also include a discretionary performance-based bonus. Note, the range takes into account a broad spectrum of qualifications, including, but not limited to, years of relevant work experience, education, and other relevant qualifications specific to the role. $125,000.00 - $145,000.00 The firm also offers robust Benefits offerings. Ares U.S. Core Benefits include Comprehensive Medical/Rx, Dental and Vision plans; 401(k) program with company match; Flexible Savings Accounts (FSA); Healthcare Savings Accounts (HSA) with company contribution; Basic and Voluntary Life Insurance; Long-Term Disability (LTD) and Short-Term Disability (STD) insurance; Employee Assistance Program (EAP), and Commuter Benefits plan for parking and transit. Ares offers a number of additional benefits including access to a world-class medical advisory team, a mental health app that includes coaching, therapy and psychiatry, a mindfulness and wellbeing app, financial wellness benefit that includes access to a financial advisor, new parent leave, reproductive and adoption assistance, emergency backup care, matching gift program, education sponsorship program, and much more. There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.

Posted 30+ days ago

Associate I, Client Relations

William BlairBoston, Massachusetts

Investors rely on William Blair Private Wealth Management to activate their capital with purpose and precision. Our wealth advisors and their teams do this by delivering thoughtfully constructed, integrated wealth planning and by providing access to compelling investment opportunities. As one of the last true global partnerships in the investment industry, William Blair combines the world-class investment resources of a full-service global firm and the high-touch service, stability, and culture of an independent boutique. This model empowers us to be singularly focused on our clients’ success across market cycles and across generations. The firm has been a well-respected provider of private wealth management since 1935 and has won several awards from Barron’s and Forbes for best wealth advisors and wealth advisor teams.William Blair Private Wealth Management is seeking an Associate I - Client Relations to provide professional client service while responding to client inquiries and requests. The qualified individual will focus on learning how to perform necessary tasks from higher level team members, review client documentation for completeness and compliance with applicable policies and regulations and apply understanding of firm products, policies, systems and current market conditions to support Wealth Advisor teams through client interactions. In addition, the selected individual will provide basic operational support to Wealth Advisors with moderate supervision. Essential Responsibilities: Responsibilities include but may not be limited to: Gain an understanding of the processes and procedures required for client account activity. Receive guidance from senior members on the team. Review and respond to client inquiries/service requests in a timely manner with a focus on client onboarding, cash management, account billing, trading (where required) and operational requests. Learn how to identify and communicate issues/potential problems that may require escalation. Review client account documentation to ensure all required account documentation is acquired and updated. Regularly update Client Relationship Management (CRM) system. Assist with the facilitation of maintenance/updating of clients’ investment profile information. Develop an understanding of clients’ needs and preferences, as well as an understanding of current market conditions and regulatory requirements. Be responsive to changes in the business and compliance environment when communicating with clients. Learn how to develop and maintain internal and external relationships focused on enhancing the client experience. Leverage internal resources to ensure the integrated delivery of client solutions. Review client information and assist in the preparation of performance reports. May attend client and prospect meetings as an integral member of the Advisor support team when deemed appropriate. Proactively leverage ideas, insight, and relationships to help facilitate new and incremental business. Provide support to Business Managers, Investment Associates, and Wealth Advisors. Participate in additional projects as requested by Advisors and/or management. Facilitate general administrative tasks, if requested by Wealth Advisor(s), including but not limited to meeting set-up and travel arrangements. Ensure work activities follow established risk controls and are in compliance with applicable rules, regulations, policies and procedures. Actively engage in available training and education programs to maintain current status on policies, procedures and risk awareness. Additional responsibilities as requested. Qualifications: Bachelor's Degree or equivalent work experience required. 1 year of experience required, with financial services industry experience preferred. SIE Exam, Series 7, and Series 63/65 (or 66) must be acquired within 150 days of employment. Client service orientation. Ability to organize and prioritize responsibilities and meet strict deadlines. Attention to detail and quality. Good written and verbal communication skills. Ability to work independently and cooperatively in a team environment. Ability to collaborate and build trusted relationships. Knowledge of applicable compliance/security industry rules and regulations. Experience with MS Office Suite.

Posted 1 day ago

Customer Relations Representative - State Farm Agent Team Member

Jerrad RagsdellCypress, Texas

$35,000 - $65,000 / year

Responsive recruiter Benefits: Hiring bonus Bonus based on performance Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance 401(k) matching ABOUT OUR AGENCY: I began my journey with State Farm in 2009, opened my first agency in 2013, and expanded with a second location in 2020. Over the years, I’ve built a strong team of 17 dedicated professionals across both offices. Our culture is fun, determined, and persistent—we push each other to succeed while keeping the energy high and the atmosphere supportive. We celebrate wins, embrace challenges, and work together to provide the best service to our customers. I’m a proud graduate of Stephen F. Austin State University and believe in giving back to the community. If you're looking for a workplace that values teamwork, growth, and making a difference, we'd love to have you join us! ROLE DESCRIPTION: As a Customer Relations Representative- State Farm Agent Team Member with Jerrad Ragsdell- State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Compensation: $35,000.00 - $65,000.00 per year Are You Driven & Ambitious? We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Jerrad Ragsdell- State Farm Agent may be the right fit for you! Come work with an energetic, fun team at Jerrad Ragsdell- State Farm Agent! About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance. Our office is located in Cypress, TX (77429) & Houston, TX (77095). Our office is open 9:00 AM - 5:30 PM. I have been a State Farm agent since 2009. Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member. I am a proud graduate of Stephen F. Austin State University. We currently have 17 team members at our agency. We have 95 years of combined insurance experience in our office. Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, Silver Scroll, and Bronze Tablet Additional languages spoken: Spanish Apply now and let us put you on the path to success. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Posted 1 day ago

Agent Developer & Developer Relations Advocate

ArcadeSan Francisco, California

Everyone's talking about AI. But here's the truth: ChatGPT can't send your emails. It can't book your flights. It can't even order you lunch. Why? Because AI is trapped in a chat box. It can't take real actions in the real world. We are changing that forever. We're not just building another AI company - we're creating the infrastructure that will power every AI application you'll use in the future. The Revolution Needs You Every AI app needs agentic "tools" - special functions that let AI models take real actions. Without tools, AI can only chat. With tools, AI can actually do things. We're building the definitive tools catalog and tool-calling platform that will unlock AI's true potential. Think Zapier for AI Actions. Think Auth0 for AI. Think really big. Why This Is The Opportunity of a Lifetime Founder-Market Fit : Our CEO previously founded Stormpath (acquired by Okta), where he created the first Authentication API for developers. He's done this before - and this time the market is 10x bigger. Our CTO led the vector database team at Redis, shipped 100+ LLM applications, and is a contributor to LangChain and LlamaIndex. He knows this space better than anyone. Dream Team : We've assembled authentication, integrations, distributed systems, and AI experts from Okta, Redis, Microsoft, Splunk, Ngrok, Google, Airbyte, Disney, and HPE who've built and founded multiple successful developer platforms. Perfect Timing : We're at the inflection point of AI adoption. The biggest problem isn't better models - it's connecting AI to real-world actions. That's us. Massive Market : We're building critical infrastructure for the biggest technological shift of our generation. Every AI app will need what we're building. Backed By The Best : Our investors have backed Databricks, Clickhouse, MongoDB, Perplexity, Cohere, ScaleAI, Confluent, Elastic, and Firebase. They see what we see - this is going to be huge. The Challenge We're arming AI with real capabilities, and we need someone to show developers how to unleash them. As our Developer Relations Advocate & Agent Developer, you will be showing the world what is possible with state-of-the art demos and agents. You will be using your existing AI/LLM knowledge to build exciting and novel agents that excite & educate, often open-sourcing them. You will of course be building with Arcade, as well as the tools and frameworks of our many partners to push the art-of-the-possible forward. You will become user-0 of Arcade, and collaborate with the engineering and product teams to build, test, and document our newest features. Then, you will be using your pre-existing networks and reach to share your work with the developer community at large, by creating and sharing videos and blog posts online, and by speaking at meetups and conferences in the real world. This will include travel and networking to succeed. What You'll Do Build : Create bleeding-edge demos showcasing Arcade's products and ecosystem partners, while teaching developers how to make agents that really work. Public Speaking and Evangelism : Be the face of Arcade within the greater AI developer community. Represent Arcade at conferences, community meetups, and customer events. Become an ever-present source for information and ideas. We expect you to already know the best conferences and meetups for agent developers, and what would make a memorable presentation. Marketing and Awareness : Increase adoption of Arcade’s product. Build brand awareness in the developer community. Advocacy and Community Engagement : Engage with developers in Arcade’s community, educating and gathering feedback for the product and GTM teams. Required Skills Expert agent builder and proficient with at least one agent orchestration framework (Langchain, Mastra, etc) 3+ Years of professional software development experience using Python and/or Typescript 3+ years of developer relations, developer marketing, or similar related experience. A large, pre-existing audience on social media, YouTube, LinkedIn, or similar platform. Enthusiastic about public speaking and direct developer engagement both online and in person. Experience creating new communities of engaged users and partners. Passion for AI and its impact on our technological world - you’ve built agents before and understand their power and the problems. Video production and editing skills Strong teamwork and communication skills High motivation and ability to work on a fast cadence - shipped is better than perfect. Join The Movement We're not just building a product - we're leading a movement to transform AI from just chatbots to agents that can take actions against real systems. This is your chance to be at the forefront of that revolution. If you want to look back in 5 years and say, "I helped build that", then we want to talk to you. Ready to make AI actually useful? Apply Now

Posted 30+ days ago

Inbound Customer Service Agent – Consumer Relations (Remote)

GE AppliancesRapid City, South Dakota

$17+ / hour

The GEA Way At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GEA Way philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together , we always look for a better way , and we create possibilities . Interested in joining us on our journey? Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances. During that time, we have developed a culture of celebrating and rewarding our employees! We are leaders in positioning talent for exciting career paths and promotional opportunities. At ASI, our mission is to create happiness and well-being in every home.Opportunities are available for candidates residing within these states: Utah, South Dakota, Texas, Oklahoma, Tennessee, Mississippi, Kentucky, Ohio and South Carolina. Benefits & Perks: Paid on-the-job training and mentoringWork-from-home opportunities (equipment provided)No weekend shiftsPaid time offMedical, dental, vision, and prescription benefits eligibility on day 1 of employment 401(k) program with a company matchShort-term and long-term disabilityLife insuranceAppliance discount programTuition reimbursementGym membership reimbursementCareer growth opportunities Position Inbound Customer Service Agent – Consumer Relations (Remote) Location USA, Rapid City, SDUSA, Austin, TX, USA, Columbia, SC, USA, Columbus, OH, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Oklahoma City, OK, USA, Salt Lake City, UT, USA, Sioux Falls, SD How You'll Create Possibilities As a Remote Consumer Advocate with ASI/GE Appliances, you will resolve escalated customer service issues . In your role you will create an outstanding quality service experience for the GE Appliance consumer, advocating with multiple internal departments on their behalf for reasonable and satisfactory resolutions. This position is an excellent opportunity for those wanting to positively impact the owner's experience and wish to start an exciting career! We offer a base rate of $17.00/hour+ incentives based on your quality scores - paid weekly. Training requires a 10-week full-time shift Monday-Friday 8:30 AM- 5:00 PM (CST). After training, you can expect to work an 8-hour shift between the business hours of 7:00 AM to 6:00 PM (CST), Monday through Friday. After 10 weeks of training, you will utilize multiple Windows-based programs and other internal applications to: Take ownership in resolving escalated customer concerns, including capturing all the facts surrounding complaints, following the outlined steps to resolve issues, data management, and responding to all letters of inquiry. Follow up with customers using phone, email, or text to resolve appliance-related concerns, and close out cases with successful actions. Find creative solutions that are in the best interest of the customers and GE Appliances when negotiating and implementing concessions. Interact and coordinate with all necessary stakeholders to successfully resolve consumer issues, i.e., zones, dispatchers, technicians, etc. Gather information from various resources and surface concerns with suggested resolutions to the Team Leader or Team Manager. Complete consumer reviews for satisfaction before case closure. Meet work schedule demands and obligations with compliance, integrity, and according to values, processes and policies What You'll Bring to Our Team Position Requirements High School Diploma or GED Minimum of 1-year Call-Center experience Minimum of 2-years Escalated Customer Service experience Ability to communicate effectively in English is a requirement Excellent written & verbal skills Moderate to advanced computer skills; navigating multiple online applications Exceptional organizational skills; ability to effectively multi-task Ability to handle high-volume calls while simultaneously handling multiple online applications Previous experience working from home (preferred) Soft Skills Passion for helping customers and problem-solving Flexible with the ability to take direction from management yet work independently to achieve goals Active listening skills and the ability to ask questions Conflict resolution skills; negotiation skills; and time management skills Flexibility, being the ability to adapt to change. Critical thinking skills Desire to work in a team environment towards common goals Ability to remain calm and show empathy while handling challenging customer concerns Requirements for Remote Work Environment Remote work opportunities subject to business needs. Otherwise, a normal office environment with lighting and climate-controlled temperatures. A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues Internet Speed Requirements: Ping 50 Mbps or lower Download 50 Mbps or higher Upload 15 Mbps or higher Our Culture Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D).This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GEA, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com

Posted 2 weeks ago

Provider Relations Executive - TriWest Programs

Cambia Health SolutionsPortland, Oregon

$84,200 - $113,900 / year

Provider Relations Executive - TriWest Programs Hybrid opportunities in Portland, OR; Medford, OR; Vancouver, WA; Burlington, WA; Renton, WA; Spokane, WA; Salt Lake City, UT; Lewiston, ID; Boise, ID Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For: Every day, Cambia’s dedicated team of Provider Relations Executives are living our mission to make health care easier and lives better. As a member of the TriWest Provider Relations and Contracting team, our TriWest Provider Relations Executives oversee TRICARE and VA CCN contract management, facilitating coordination between Cambia departments, TriWest, network leadership, and providers to ensure seamless provider experiences, resolve issues, and build strong relationships – all in service of making our members’ health journeys easier. Do you have the ability to build and maintain strong relationships with providers, as well as and internal and external stakeholders? Do you have strong knowledge of healthcare industry trends, regulations, and best practices? Do you value the betterment of member care? Then this role may be the perfect fit. What You Bring to Cambia: Qualifications: Provider Relations Executive would have a Bachelors degree in Healthcare Administration or related field and a minimum of 5 years of experience in the healthcare industry with specific focus in provider relations, provider contracting, customer service, financial analysis: Provider/payer strategy development or implementation; Provider/payer contracting and reimbursement, preferably managed care; delivery system administration, or equivalent combination of education and experience. Valid driver’s license is required. Skills and Attributes: Strong communication and facilitation skills to deliver challenging messages with diplomacy while maintaining strong relationships with provider partners. Self-directed with creative problem-solving skills to identify problems, develop solutions, and implement a chosen course of action to resolve issues and build consensus among diverse stakeholders. Professional presence, leadership, and knowledge of helping complex organizations affect change to improve their operations. Strong critical thinking, consulting, and influencing skills to present complex information simply and succinctly at all levels of the organization. Ability to effectively manage a variety of formal presentation settings, prioritize work, and meet timelines. Knowledge of healthcare systems, including provider coding, reimbursement, contract methodologies, products, and networks, as well as the inputs to the total cost of care for a population. Proficiency in using Microsoft Office tools, with the ability to travel extensively within the state and work in a high-pressure environment while managing conflict and ambiguity. What You Will Do at Cambia: Act as the liaison between providers and TriWest for the purpose of building and maintaining TriWest’s provider networks. Develops and fosters collaborative partnerships with key providers and internal stakeholders, establishing credibility as a trusted advisor and resource to influence positive change. Documents provider information, tracks and reports performance metrics, and ensures providers have access to reports and tools to drive performance. Maintains knowledge of contract terms and performance targets, educates providers and internal stakeholders, and facilitates executive-level Joint Operating Committees to discuss performance and collaboration opportunities. Facilitates internal and external workgroups to review performance reports, identify opportunities, and drive action plans to improve clinical quality, cost containment, member experience, and provider experience. Coaches providers to improve member health outcomes through engagement and enablement, monitors progress and communicates performance expectations to drive change. Identifies and leads new initiatives to assist providers in transitioning to innovative payment models and manages the implementation of cross-functional organizational strategies to improve provider and member experience. Serves as a subject matter expert on competitive intelligence, supports development of innovative programs, and represents the health plan's position on local and national provider programs. The expected hiring range for a Provider Relations Executive is $84,200 - $113,900 depending on skills, experience, education, and training; relevant licensure / certifications; performance history; and work location. The bonus target for this position is 10%. The current full salary range for this role is $79,000 - $129,000. #LI-hybrid About Cambia Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through. Why Join the Cambia Team? At Cambia, you can: Work alongside diverse teams building cutting-edge solutions to transform health care. Earn a competitive salary and enjoy generous benefits while doing work that changes lives. Grow your career with a company committed to helping you succeed. Give back to your community by participating in Cambia-supported outreach programs. Connect with colleagues who share similar interests and backgrounds through our employee resource groups. We believe a career at Cambia is more than just a paycheck – and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more. In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include: Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits. Annual employer contribution to a health savings account. Generous paid time off varying by role and tenure in addition to 10 company-paid holidays. Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period). Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave). Award-winning wellness programs that reward you for participation. Employee Assistance Fund for those in need. Commute and parking benefits. Learn more about our benefits . We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb. We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required. If you need accommodation for any part of the application process because of a medical condition or disability, please email CambiaCareers@cambiahealth.com . Information about how Cambia Health Solutions collects, uses, and discloses information is available in our .

Posted 1 week ago

Customer Relations Representative

Bossard Americas CareerCedar Falls, Iowa

Summary Responsible for the daily activities associated with their respective accounts. Essential Duties and Responsibilities include the following: Review and manage Open Order Reports and associated expedites. Daily review and engagement on customer’s hot lists. Verifies inventory and notifies Purchasing of customer orders that would deplete stock. Expedite internally to assure shipment of customer orders Routes orders to departments for filling and follows up on orders to ensure delivery by specified dates. Informs shipping of packing or labeling requirements for customer shipments. Confers with shipping, warehouse, or common carrier personnel to provide proof of delivery requests from customers. Ensure all user messages and validation errors are reviewed and managed. Provide feedback directly to customers on general order inquiries. Support Account Manager or Key Account Manager with Quoting Setup and various other duties. Assist quality/purchasing on rejected parts. Other duties may be assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Adaptability - Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work with new work structures, processes, requirements, or cultures. Building Customer Relationships - Ensuring that the customer’s (internal or external) needs are met; building productive relationships with high priority customers; taking accountability for customer satisfaction and loyalty; using appropriate interpersonal techniques to prevent and resolve escalated customer complaints and regain customer confidence. Building Networks - Taking action to establish and maintain connections with people outside one's formal work group, including those outside the organization (e.g., peers, cross-functional partners, and vendors), who are willing and able to provide the information, ideas, expertise, and/or influence needed to achieve work goals. Collaborating - Working cooperatively with others to help a team or work group achieve its goals. Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others. Continuous Learning - Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions. Contributing to Team Success – Actively participating as a member of a team to move the team toward the completion of goals. Creating a Service Reputation - Crafting and implementing service practices that meet customers' and own organization's needs; responding quickly to resolve difficult customer situations and regain customer confidence. Customer Orientation - Placing a high priority on the (internal or external) customer's perspective when making decisions and taking action; implementing service practices that meet the customers' and own organization's needs. Energy - Consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor, effectiveness, and determination over extended periods of time. Execution - Ensuring others contribute to organization strategies by focusing them on the most critical priorities, measuring progress, and ensuring accountability against those metrics. Initiating Action - Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive. Initiating Action - Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive. Managing Work - Effectively managing one’s time and resources to ensure that work is completed efficiently. Personal Growth Orientation - Actively pursuing development experiences to improve interpersonal and business impact. Sustaining Customer Satisfaction - Supporting customers during the implementation of sales contracts and throughout the relationship; seeking and taking appropriate actions on customer feedback; resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty. Technical/Professional Knowledge & Skills - Having achieved a satisfactory level of technical, functional, and/or professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise; leveraging expert knowledge to accomplish results. Technologically Savvy - Leveraging one’s practical knowledge and understanding of recent technology tools, solutions, and trends to improve work results, solve work problems, and take advantage of new business opportunities. Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. Education and/or Experience A Bachelor Degree with 1-3 years of customer relations experience is desired and /or training; or equivalent combination of education and experience. Language Skills Ability to read, analyze and interpret general business periodicals, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports & business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, employees of the organization, and the general public. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate and percent. Ability to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram from. Ability to deal with problems involving several concrete variables in standardized situations. Computer/System Skills To perform this job successfully, an individual should have Intermediate knowledge of: Microsoft Suite (Excel, Word, PowerPoint) Outlook/email Company Specific Programs Certificates, Licenses, Registrations Current valid driver’s license Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The Essential Duties and Responsibilities listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel Requirements Travel may be required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; stoop, kneel, or crouch; and talk and hear. The employee must regularly lift and/or move up to 15 pounds and occasionally up to or over 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Work Environment The work environment characteristic described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work conditions are that of a normal office setting. The noise level in the work environment can range from quiet to moderate.

Posted 30+ days ago

Coordinator, Strategic Relations & Membership

MJH Life SciencesCranbury, New Jersey

$50,000 - $55,000 / year

At MJH Life Sciences our success is measured by your success! If you set your standards high and want to contribute to a winning team, we’ll provide you with every opportunity to help grow our company and your career. Our associates come from all backgrounds, sharing one key quality: determination to succeed. We value being Service Focused, having a Passion for Winning, Innovation, Respect, Integrity, and Teamwork. Nothing means more to us than hiring people with these attributes. If you believe you’re right for the job, this is the place to prove it! At MJH Life Sciences, our success is measured by your success! If you set your standards high and want to contribute to a winning team, we’ll provide you with every opportunity to help grow our company and your career. Our associates come from all backgrounds, sharing one key quality: determination to succeed. We value being Service Focused, having a Passion for Winning, Innovation, Respect, Integrity, and Teamwork. Nothing means more to us than hiring people with these attributes. If you believe you’re right for the job, this is the place to prove it! Overview The Strategic Relations & Membership Coordinator supports the Strategic Alliance Partnership (SAP) program and Membership team by coordinating partner initiatives, managing relationships, and ensuring timely execution of deliverables. This role is ideal for someone who is highly organized, relationship-driven, and comfortable managing multiple priorities in a fast-paced environment. What You’ll Do Coordinate day-to-day SAP and Membership activities Maintain partner relationships and track agreements, assets, and deliverables Support partner communications and reporting Assist with prospecting, outreach, and partnership agreements Collaborate with sales, marketing, editorial, and web teams Support special programs and onsite events (up to 10% travel) What You Bring Bachelor’s degree in a related field 2–4 years of experience in partnerships, marketing, or account coordination Strong organization, communication, and follow-up skills Ability to manage deadlines in a fast-paced environment Comfortable working with data, reporting, and CRM tools What You Bring Bachelor’s degree in communications, marketing, business, or related field 2–4 years of experience in partnerships, marketing, account coordination, or similar role Strong organizational and project management skills Clear, confident written and verbal communication Ability to manage multiple deadlines in a fast-paced environment Comfortable working with data, reporting, and CRM systems Collaborative, detail-oriented, and solutions-focused Compensation Range :$50,000 – $55,000 per year, depending on qualifications. Eligible for annual company bonus program or commission incentive based on role. The compensation offered to the candidate selected for this position will depend on several factors, including the candidate's educational background, skills, and professional experience. Benefits Overview :We’re proud to offer a comprehensive benefits package, including: Hybrid work schedule Health insurance through Cigna (medical & dental) Vision coverage through VSP Pharmacy benefits through OptumRx FSA, HSA, Dependent Care FSA, and Limited Purpose FSA options 401(k) and Roth 401(k) with company match Pet discount program with PetAssure Norton LifeLock identity theft protection Employee Assistance Program (EAP) through NYLGBS Fertility benefits through Progyny Commuter benefits Company-paid Short-Term and Long-Term Disability Voluntary Term Life & AD&D Insurance, plus Universal Life Insurance options Supplemental Aflac coverage: Accident, Critical Illness, and Hospital Indemnity Discounts and rewards through BenefitHub #LI-Hybrid MJH Life Sciences provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. All employees of MJH Life Sciences are employed “At Will.” This means that either the employee or the Company is free to end the employment relationship at any time, for any reason, with or without cause and with or without notice.

Posted 30+ days ago

Analyst Relations Director

AutoStore SystemSan Jose, California

$200,000 - $225,000 / year

About Us: Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry’s first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics—all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential. Our Opportunity: Automation Anywhere is seeking an exceptional, hands-on leader to drive meaningful business impact through our global analyst relations program—with an emphasis on managing, executing, and elevating Analyst Relations (AR) evaluations. Reporting to the Global Head of Analyst Relations, this director-level position will play a key role in managing and growing relationships and establish Automation Anywhere’s role as a leader within the industry analyst community. An ideal candidate brings hands-on analyst relations leadership and relevant business or technical experience within a global enterprise software company. In this high-visibility role, you’ll serve as the strategic bridge between Automation Anywhere and top industry analyst firms—shaping our market perception, driving strong product evaluations, and expanding our category influence. You’ll partner closely with senior executives and analysts, leveraging your existing relationships and proven ability to manage briefings, tours, strategy days, and ongoing evaluation cycles. Candidates with exceptional relationship management skills and a strong product strategy mindset will make an immediate impact. Location: San Jose, CA preferred with regular onsite work days in our corporate offices. Other locations will be considered. You will make an impact by being responsible for: Driving business impact for the analyst relations program through influencing key industry analysts in areas related to Automation Anywhere’s business Managing cross-functional relationships with other teams including but not limited to product management, product marketing, PR, sales, sales enablement, partners, demand gen, website, support, customer success and others Independently creating compelling presentations and present to C-level audiences, detailing strategic plans and objectives to drive analyst community sentiment, competitive leadership, and market narratives Driving successful participation in evaluation reports, like Gartner Magic Quadrant, Forrester Waves, IDC Marketscapes, from planning through results analysis and distribution Leveraging strategic prowess to contribute to market dynamics understanding and favorable company positioning, including influencing category creation, definition, use cases, and competitive landscape Impacting product planning and roadmap with insight from analyst community via research publications, inquiries and strategic advisory sessions Being the sole person responsible for the global success or failure of a flagship technology of strategic importance to analyst firms Managing executive participation in analyst interactions and build and improve the bench of spokespeople across the organization Providing sales with impactful industry information extracted from analyst coverage reports Generating Analyst Relations content, including briefing documents, messaging, competitive positioning, rebuttals and responses to crises and issues Contributing to and reviewing material and content for outward facing communications Monitoring and engaging in relevant social media forums You will be a great fit if you have: Bachelor’s degree, MBA preferred 10+ years of analyst relations management or other relevant experience Prefer combination of analyst relations and other business and/or technical disciplines, like Finance, Product Management, Competitive Intelligence, Product Marketing with experience preparing materials for or presenting to industry analysts Experience working directly with C-level executives, product marketing and product management and other key functions across an enterprise software organization You excel in these key competencies: Ability to be creative, strategic, analytical, and think outside the box to independently solve problems Strong project management and time management skills, with ability to deliver multiple, high-priority initiatives simultaneously Strong PowerPoint and Excel skills a must with significant experience presenting to executive audiences Excellent interpersonal skills with keen ability to explain complex concepts across the organization and to large audiences The base salary range for this position is $ 200,000 – 225,000 a year. The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors. This position is also eligible for a discretionary bonus, equity and a full range of medical and other benefits. Ready to Revolutionize Work? Join Us. This is an opportunity to work with a global, passionate team pioneering technology that’s redefining the way people work, everywhere. Join us and discover the many ways that you can have an impact, achieve your potential, and go be great. Job Segment OR Key Words: SaaS, Analyst Relations, Competitive Intelligence, Agentic Process Automation, APA, B2B Software Solutions #LI-JS1 Benefits and perks you’ll appreciate: Flexible work schedule / remote roles Unlimited Personal Time Off 12 holidays off per year 4 days volunteer time off per year Eligible for 4 company Achievement days off per year Variety of health care and well-being benefits Paid family/parental leave We are a designated “Best Place to Work” for 2 years in a row! Learn more here Newsweek’s Top 100 Most Loved Workplaces in America 2023 – Learn more here Automation Anywhere is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email recruiting@automationanywhere.com . At this time, we typically do not offer visa sponsorship for this position. Candidates should generally be authorized to work in the United States without the need for current or future sponsorship. All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.

Posted 3 weeks ago

Managing Director, Global Product Management and Investor Relations, Digital Infrastructure

Ares OperationsNew York, New York

$275,000 - $300,000 / year

Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description Ares Management Corporation (NYSE: ARES) is a leading global alternative investment manager offering clients complementary primary and secondary investment solutions across the credit, real estate, private equity and infrastructure asset classes. We seek to provide flexible capital to support businesses and create value for our stakeholders and within our communities. By collaborating across our investment groups, we aim to generate consistent and attractive investment returns throughout market cycles. As of March 31, 2025, Ares Management Corporation's global platform had approximately US$546 billion of assets under management, with operations across North America, South America, Europe, Asia Pacific and the Middle East. Ares Digital Infrastructure (“ADI”) is part of Ares's Real Assets platform, created to invest in high-quality digital infrastructure assets to support the growth of the ever-expanding global demand for data, cloud computing, and artificial intelligence. Ares Digital Infrastructure has built a large portfolio of data center assets globally, recently completing its inaugural US$2.4 billion data center development fund in Japan. ADI is supported by Ada Infrastructure, its wholly-owned global data center operating platform. Ada Infrastructure provides development, leasing, asset management, facilities management, security and other customer services to ADI’s data center asset portfolio. ADI is seeking to hire a Managing Director responsible for leading the execution of its marketing and sales strategy, driving the firm’s and vertical’s AUM growth through global investor engagement, product development, strategy and management to help build and grow the Digital Infrastructure business. As a core member of the Digital Infrastructure leadership group, the Managing Director will take a leadership role in the development and rollout of new investment offerings across Digital Infrastructure. This executive serves as a key representative of the Digital Infrastructure Group globally interfacing with institutional investors, consultants, and major industry stakeholders. The Managing Director will leverage his or her own extensive industry knowledge and contacts, while working in collaboration with Ares Relationship Management Group to identify, contact and sell ADI’s fund offerings. Primary functions and essential responsibilities: Product Development & Investor Relations: Lead and directly oversee all investor relations activities including investor sourcing, fundraising and communications Serve as a public face for the Digital Infrastructure group, raising its profile internally and externally through investor and industry events Cultivate and manage relationships with institutional LPs, wealth platforms and consultants; leading role in negotiation of strategic investor partnerships Develop and execute product strategy and development, including creation, design and execution of new product offerings aligned with market trends and proprietary investor input Work collaboratively with ADI’s investment team and the Ada operating platform to ensure full understanding of individual investments, market opportunities and share real-time investor objectives/interests Work in concert with Ares Relationship Management Group and other Ares functional groups to best position Digital Infrastructure for success Qualifications: Advanced degree or equivalent experience preferred Series 7, 63, SIE and 24 required (or obtained within 180 days of employment) Domain Experience: 10-15+ years' experience in any of the following disciplines with a focus on Digital Infrastructure: capital markets, investment banking, fund formation, corporate development, or investor relations Relationship Management: Strong relationship management skills, with a demonstrated track record of building long-term relationships with sophisticated institutional investors Fundraising: Ability to lead new fundraising initiatives Project Management: Excellent organizational skills and capability to effectively manage priorities while meeting deadlines Communication Skills: Strong oral and verbal communication skills with a strength in dealing with a wide variety of individuals at various levels within and outside of the organization. Ability to guide and the preparation of and shape the positioning of all Digital Infrastructure investor relations materials Seasoned digital infrastructure specialist with high energy, enthusiasm, and drive Strong communication and presentation skills Deep network of professional contacts in the institutional investment community and a track record of navigating in the various institutional channels Understanding of Ares’ investment style and cultural sensitivities Experience building and mentoring a team preferred Reporting Relationships Compensation The anticipated base salary range for this position is listed below. Total compensation may also include a discretionary performance-based bonus. Note, the range takes into account a broad spectrum of qualifications, including, but not limited to, years of relevant work experience, education, and other relevant qualifications specific to the role. $275,000-300,000 The firm also offers robust Benefits offerings. Ares U.S. Core Benefits include Comprehensive Medical/Rx, Dental and Vision plans; 401(k) program with company match; Flexible Savings Accounts (FSA); Healthcare Savings Accounts (HSA) with company contribution; Basic and Voluntary Life Insurance; Long-Term Disability (LTD) and Short-Term Disability (STD) insurance; Employee Assistance Program (EAP), and Commuter Benefits plan for parking and transit. Ares offers a number of additional benefits including access to a world-class medical advisory team, a mental health app that includes coaching, therapy and psychiatry, a mindfulness and wellbeing app, financial wellness benefit that includes access to a financial advisor, new parent leave, reproductive and adoption assistance, emergency backup care, matching gift program, education sponsorship program, and much more. There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.

Posted 2 weeks ago

Senior Developer Relations Manager

CrusoeSan Francisco, California

$160,000 - $190,000 / year

Crusoe's mission is to accelerate the abundance of energy and intelligence. We’re crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed, or sustainability. Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure. About the Role: As a Developer Advocate at Crusoe, you will be the bridge between our groundbreaking cloud platform and the community of AI developers and ML engineers who are pushing the boundaries of what's possible. You won't just be promoting a product; you'll be championing a new paradigm of sustainable computing. Your core mission will be to empower our users to succeed on Crusoe Cloud. You will create resources, build community, and act as the voice of the developer inside Crusoe, ensuring our product evolution is directly informed by user needs. This is a unique opportunity to build a developer relations program from the ground up at a company with a powerful and compelling story. What You'll Be Working On: Educate & Empower: Create compelling technical content—including blog posts, tutorials, documentation, video guides, and sample applications—that helps developers get started and succeed with Crusoe Cloud for their AI/ML infrastructure and managed services workloads. Engage the Community: Foster a vibrant and inclusive community of users. Engage with developers on platforms like Discord, Slack, GitHub, Stack Overflow, and technical forums to answer questions and develop a deep understanding of the needs and challenges of AI infrastructure and ML engineer personas. Be the Voice of Crusoe: Identify and represent Crusoe at conferences, meetups, webinars, hackathons, and workshops. Deliver engaging technical presentations that showcase the power and environmental benefits of our platform. Market Intelligence: Track AI developments across cloud infrastructure, MLOps and managed services and convert them into insights that shape Crusoe Cloud’s brand and offerings. Content Leadership: Produce high-quality, timely content (white papers, newsletters, dev blogs, and social posts) aligned with emerging AI trends and Crusoe Cloud’s unique perspective. Develop compelling narratives, demos, and technical content (“how to” guides, API documentation, open source projects, tutorials, video guides, sample apps, etc.) that highlight the capabilities and benefits of Crusoe Cloud. What You'll Bring to the Table: 5+ years of experience working at the intersection of engineering and marketing, ideally in a DevRel, technical marketing, or community role. You know how to build trust with developers and communicate technical value credibly. You can establish credibility and engage with both AI infrastructure engineers and with code-first, "bring-your-own-tools" ML engineers. Strong proficiency in Python and hands-on experience with at least one major AI/ML framework (e.g., PyTorch, TensorFlow, JAX). Experience working with cloud computing platforms (e.g., AWS, GCP, Azure) or Managed AI solutions (Together, Fireworks, BaseTen, etc.) and a solid understanding of cloud infrastructure concepts. Exceptional communication skills, both written and verbal. You can explain complex technical concepts to a diverse audience in a clear and engaging manner. You’re equally comfortable writing a whitepaper, recording a Loom explainer, drafting a tweet thread, or launching a developer newsletter. Excellent presentation, interpersonal, and communication skills and experience making complex technical concepts accessible and understandable. A genuine passion for building communities and helping developers solve problems. You’ve contributed to developer communities, organized events, or created programs that help technical audiences connect, learn, and build together. A self-starter attitude with the ability to manage your own projects and priorities in a fast-paced environment. Passion for learning and working with new technologies Ability to travel up to 25%. Benefits: Industry competitive pay Restricted Stock Units in a fast growing, well-funded technology company Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents Employer contributions to HSA accounts Paid Parental Leave Paid life insurance, short-term and long-term disability Teladoc 401(k) with a 100% match up to 4% of salary Generous paid time off and holiday schedule Cell phone reimbursement Tuition reimbursement Subscription to the Calm app MetLife Legal Company paid commuter benefit; $300 per month Compensation Range Compensation will be paid in the range of up to $160,000 - $190,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Posted 3 days ago

Sr. Manager, HR Business Partners & Employee Relations

Goodwill of Central & Northern ArizonaPeoria, Arizona

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Overview

Schedule

Alternate-schedule

Full-time

Career level

Director

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

2626 W Beryl Ave Phoenix Arizona, 85021,Starting Pay :$105,000.00 Annual

Position Description:

Oversees the HR Business Partner Team (HRBPs) and the Employee Relations Team (ER) to most effectively manage company talent and minimize risk and negative exposure while increasing productivity and retention for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. This role leads the development, design, and implementation of proactive, scalable, and compliant people operations across a multi-state organization. This role is responsible for stabilizing and strengthening HR fundamentals, establishing consistent practices, and evolving the HR Business Partner and Employee Relations functions into trusted forward-thinking partners to the business, ensuring the HRBP and ER teams become strategic partners with business area leaders to solve problems, leverage opportunities, and minimize risk.

Essential Duties and Responsibilities:

Develops and executes HR strategies that strengthen foundational people practices and support short- and long-term business objectives across a multi-state organization.
Builds and leads high-performing HRBP and ER teams by establishing clear operating models, goals, success metrics, and development plans that drive accountability and consistency.
Leverages people and employee relations analytics proactively to identify trends, risks, and capability gaps; ensures timely intervention, corrective action, and leader support through targeted tools, training, and guidance.
Ensures enterprise-wide compliance and risk mitigation by overseeing adherence to all applicable federal, state, and local employment laws and regulations, including FLSA, NLRA, FMLA, ADA, and EEOC requirements.
Monitors emerging workforce and employment trends and translates insights into practical, scalable solutions aligned with organizational priorities and operational needs.
Partners with business leaders on workforce planning and restructuring efforts, ensuring alignment with strategy, compliance, and change management best practices.
Leads the HR Business Partner team in providing proactive coaching and advisory support to leaders across performance management, leadership effectiveness, talent planning, compensation, engagement, retention, succession, and recognition.
Leads the Employee Relations function to proactively assess ER trends, address root causes, and implement preventative strategies, including training and leader enablement tools.
Oversees the development, review, and annual update of employee handbooks and HR policies, ensuring clarity, consistency, and compliance across multi-state operations.
Interprets and applies employment law, policies, and practices to provide clear, practical guidance to leaders and HR partners, balancing risk management with sound business judgment; leads HRBP and ER teams to operate likewise.
Collaborates closely with senior and executive leadership to solve complex people challenges and advance organizational effectiveness.
Models a high standard of service and partnership, building trust and credibility through responsive, consistent, and solutions-oriented HR support.
Independently leads high-impact, cross-functional HR initiatives and projects from design through execution, ensuring alignment with operational needs and scalability.
Serves as the escalation point for complex, sensitive, or high-risk HR and employee relations matters.
Acts as a visible HR leader and ambassador, driving initiatives that strengthen operations, leadership capability, and workplace culture.
Designs and delivers training related to people management, employee relations, and employment law to build leader confidence and capability and reduce risk.
Maintains strict confidentiality and sound judgment, handling sensitive information with discretion and professionalism.
Identifies and drives continuous improvement opportunities to streamline HR processes, enhance consistency, and improve scalability and effectiveness.
Partners with HR leadership to build and manage budgets for assigned areas, ensuring responsible stewardship of resources.
Travels to company locations as needed.
Provides support outside standard business hours when needed, particularly for urgent or high-risk matters.
Leads performance management and talent oversight for direct reports, including coaching, discipline, development planning, compensation, and annual reviews.
Plays a critical role in driving company culture change efforts and change management processes.
Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
Performs other related duties as assigned.

Minimum Qualifications (Education, Experience, Skills):

Bachelor’s degree or equivalent work experience in Human Resources, Business, Finance, or another related field, preferred. High School degree or GED required.
5+ years’ of prior leadership experience.
Proven HR Business Partner experience (employee relations, investigations, strategic HR consulting, employee retention enhancement, training, and development, etc.) or leadership of HR Business Partner function strongly preferred.
HR Retail experience preferred.
Customer-focused orientation with strong communication skills and the ability to function as an effective and respected partner to internal clients.
Strong verbal and written communication skills with the proven ability to drive communication across a broader group.
Proven ability to be analytical and handle confidential and sensitive data effectively with strong attention to detail.
Attention to detail and well-organized.
Ability to juggle multiple tasks while still delivering high-quality results in a fast-paced environment, working well under pressure.
Proven ability to lead process improvement for human capital and/or operational issues.
Thorough working knowledge of current state and federal rules and regulations regarding employment law.
Demonstrated ability to manage and prioritize multiple processes with minimal supervision.
Demonstrated ability to explain difficult issues and information clearly, ensuring communication is understood.
Demonstrated ability to lead, coach, train, and motivate others.
Proficient with Microsoft Office Suite.
Valid driver's license and clean MVR.
Must maintain auto insurance at all times, which is equal to or in excess of the state minimum.
Ability to pass a background check and drug screen, where applicable for the position.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

5 Medical Plans
Employer Funded Health Reimbursement Account (HRA)
3 Dental Plans
Vision Plan
401K
Employer Paid Life Insurance
Employee Assistance Program (EAP)
Paid Time Off; Sick and Vacation
Paid Holidays
These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or leaves@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.

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