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Telnyx logo

Developer Relations Advocate

Telnyxpismo beach, CA
About Telnyx Telnyx is an industry leader that's not just imagining the future of global connectivity-we're building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network, to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people, devices, and applications. We're driven by a desire to transform and modernize what's antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we're proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team. Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers. The Role We're growing our Developer Relations team and looking for our next advocate to join us in San Francisco. In this hybrid role, you'll serve as a technical bridge between Telnyx and the developers who build on our platform-writing code, building demos, engaging with the community, and representing Telnyx at industry events. This role would suit a technical professional who thrives at the intersection of engineering and community. You're equally comfortable shipping code as you are explaining complex concepts to a room full of developers. The ability to work independently while collaborating across product, engineering, and marketing teams is essential. Responsibilities Build and maintain sample applications, quickstart guides, and integration demos that showcase Telnyx products Contribute to SDKs, developer documentation, and API references Write technical blog posts, tutorials, and code walkthroughs Debug and troubleshoot complex integration issues alongside developers Engage with developers on GitHub, Discord, Stack Overflow, and community forums Represent Telnyx at conferences, meetups, hackathons, and community events in the Bay Area and beyond Provide technical feedback to product and engineering teams based on developer insights Create video content including demos, walkthroughs, and technical deep-dives Build relationships with developer influencers, partners, and power users What We Are Looking For Adaptive and introspective; willing to learn, teach, lead, and follow 3+ years of software engineering experience - you've shipped production code Proficiency in at least two of: Python, JavaScript/TypeScript, Go, or Ruby Experience working with REST APIs, webhooks, and real-time protocols Impeccable written and verbal communication skills. Comfortable presenting to groups of any size Based in San Francisco - this is a hybrid role Bonus Points For Experience with telecom APIs, WebRTC, SIP, or real-time voice/messaging platforms Previous Developer Relations, Developer Advocacy, or Technical Evangelism experience Open-source contributions or a public portfolio of technical content Experience with video content creation Active presence in developer communities Established relationships with developers who trust and respect your technical guidance #LI-RH1

Posted 2 days ago

University of Miami logo

Administrative Assistant - Temporary - Law Alumni & Community Relations

University of MiamiCoral Gables, FL

$20+ / hour

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. CORE JOB SUMMARY The Administrative Assistant performs a variety of clerical functions and office support activities for the assigned department(s) to facilitate the efficient operations of the office. Salary: $20 per hour, based on experience Work Hours: Flexibility to support events during evenings and weekends CORE JOB FUNCTIONS Supports department and/or department leadership with daily clerical tasks. Prepares basic reports, charts, budgets, and other presentation materials. Responds to routine inquiries from external or internal sources with standard correspondence or other messaging. Plans meetings and takes detailed minutes, as needed. Answers phone calls, provides information to callers, or connects callers to appropriate staff. Schedules appointments and updates calendars. Makes travel arrangements and reservations for department leadership and staff, as needed. Composes and types correspondence, such as informative materials; creates spreadsheets and presentations. Greets and provides general support to visitors. Develops and maintains department filing system. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS Education: High School Diploma or equivalent/relevant experience, certification or license Experience: Minimum 1 year of relevant experience required Certification and Licensing: Refer to department description for applicable certification requirements Knowledge, Skills and Abilities: Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands. Teamwork: Ability to work collaboratively with others and contribute to a team environment. Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders. This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. The University of Miami is recognized as one of the nation's premier research institutions and academic health systems and is among the largest employers in South Florida. With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally. We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Temporary

Posted 1 week ago

Adyen logo

Head Of Developer Relations

AdyenChicago; San Francisco, CA

$180,000 - $267,000 / year

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Head of Developer Relations We're looking for a Head of Developer Relations to help shape and scale an industry-leading developer experience for Adyen's customers and partners. This is a strategic, product-focused role within our Developer Experience (DevX) group. Your influence will stretch from internal engineering teams to the external developers building on our platform every day. In this role, you'll play a key part in co-leading Adyen's global Developer Experience strategy by partnering deeply with engineers, product teams, and external developers to drive meaningful improvements to our platform. Your goal is to ensure that developers have a seamless, powerful experience building on Adyen - and that their voice directly influences our roadmap. You'll champion a content strategy and turn friction logs into product opportunities, ensuring developers' feedback is heard, understood, and acted upon. At the same time, you'll help grow and lead a team of developer advocates who empower developers and guide them toward long-term success with Adyen. The focus is on driving real product impact through technical insight, empathy for developers, and strong internal alignment. What You'll Do Build an industry-leading developer experience Champion the end-to-end developer journey across Adyen's APIs, SDKs, documentation, and tooling - with a relentless focus on removing friction and increasing adoption. Design and scale structured feedback loops with developers (customers, partners, and the broader ecosystem) to identify pain points and surface actionable insights. Co-lead Adyen's Developer Experience strategy and execution Collaborate with engineers, product designers, and product managers to prioritize and shape features based on real developer needs. Identify and address friction, inconsistencies, and gaps across the developer experience - from onboarding to ongoing usage. Co-develop go-to-market strategies for new developer-facing tools and capabilities. Oversee our developer experience content strategy and the creation of high-quality content like tutorials, blog posts, and videos in close collaboration with product, engineering, and marketing. Be a trusted technical counterpart to customers and partners Build trusted relationships with high-impact developers in our customer and partner ecosystem. Run early adopter programs, conduct listening tours, leverage friction logs and engage in strategic technical conversations that shape how we build. Lead our community engagement efforts Represent Adyen authentically in developer communities through blogs, meetups, open discussions, and conferences. Foster relationships with key influencers and community leaders in the developer space. Focus on building meaningful relationships with the community rather than just brand visibility - but collaborating with marketing where useful. Lead and scale the developer advocacy function Grow and manage a high-performing team of developer advocates. Set direction, mentor team members, and ensure alignment with the broader DevX strategy. Foster a culture of curiosity, empathy, and technical excellence - always rooted in driving product value. Who You Are You have deep empathy for developers and a strong technical foundation - you've built or supported APIs, SDKs, dev tools, integrations, or products meant to improve developer experience. You're a strong communicator, able to translate technical feedback into product opportunities - and vice versa. You are comfortable representing Adyen in front of internal and external technical audiences, including senior product and engineering leaders at customer organizations. You have a strategic mindset, closely follow industry trends and like to try getting hands-on experience with new technology. You've worked closely with product and engineering teams and know how to advocate for user needs in a way that drives meaningful product improvement. You thrive in cross-functional environments - partnering across engineering, product, implementation, and commercial teams. You have experience in community engagement, but you care most about influencing the product. You understand how community and product advocacy can reinforce one another when done right. What You Need to Succeed Track Record: 8+ years of experience in developer advocacy, developer relations, or a related technical role, ideally in fintech or big tech. Leadership: 5+ years of experience leading teams. Technical Skills: Deep understanding of APIs, SDKs, and developer tools. As well as expertise in one or two major programming languages. Strategic Thinking: Strong ability to design and execute plans that drive developer adoption and engagement. Fast learner with a passion for technology and a launch-fast-iterate mindset. Communication Skills: Excellent written and verbal communication skills, with the ability to clearly explain complex technical topics. Confident public speaker and experienced presenter in both technical and business contexts. Full professional proficiency in English. Product Collaboration: Proven experience working closely with product and engineering to influence roadmaps and deliver improvements. Team-first Approach: Collaborative, low-ego leader who prioritizes the growth and success of the team. Global Outlook: International experience is preferred. Other Job Details We have a hybrid workplace and value in-person collaboration; this is not a remote-only role. Some domestic and international travel is required (mostly US and Europe). The annual base salary range for this role is $180,000 - $267,000, plus RSUs; to learn more about our compensation philosophy, please click here. This position is based out of the Chicago office. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What's next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines.

Posted 30+ days ago

U logo

Associate Director Of External Relations, School Of Law

University of Baltimore (MD)Baltimore, MD

$75,000 - $95,000 / year

Job Posting: JR101486 Associate Director of External Relations, School of Law (Open) Department: UBalt Law School Development, PM Position Type: Regular Open Date: 11-07-2025 Close Date: $75,000 - $95,000 Job Description: The Associate Director of External Relations is a key member of the External Relations team whose primary role is to lead alumni relations and community engagement initiatives that bring important constituencies together, raise the profile of the law school and its community members, and build a sense of pride and a culture of support for the School of Law. In conjunction with the Director and the senior leadership team, the Associate Director of External Relations engages with key stakeholders within and outside of the law school, including alumni, faculty, students, staff, and community partners (i.e., bar associations, law firms, development/advancement and other key partners) to build connections and advance the work of External Relations and build a pipeline for development/advancement efforts. The Associate Director also plays a vital role in implementing the communications and marketing strategy for the law school. Specifically, the Associate Director leads alumni communications development and implementation, as well as develops and promotes content for the school's print, web and social media platforms. In partnership with the Director, the Associate Director also works with traditional media and with social media to market the law school and expand the presence of the law school in the region and nationally. The position will primarily be on-campus with some remote work. Key Responsibilities: Alumni Engagement Build, maintain, and implement a comprehensive alumni engagement program designed to provide opportunities for alumni to commune, serve, and develop professionally and personally through board engagement and leadership, communications, events, and programming that enhances pride, dedication, and support for UBalt Law. As part of the alumni engagement program: Provide strategic and operational management support and administrative guidance for the UBalt Law Alumni Association (UBLAA) by, among other things, supporting membership and annual activities - including, but not limited to, planning meetings and gatherings, ensuring that Bylaws remain current, and providing strategic guidance and operational assistance to UBLAA leadership and committees to help move forward the work of UBLAA. Serve as the primary contact for UBLAA Board members as they move forward UBLAA efforts. Plan, manage, and execute all UBLAA events, including regular alumni gatherings, networking events, and Alumni Awards. Working with the Events Coordinator, ensure that all alumni events are properly scheduled and calendared. Create strategy for, draft, and implement most alumni communications to both internal and external constituencies, including UBLAA communications, events, invitations, social media, website, and individual inquiries. Maintain and develop alumni contact lists and other engagement information. For all law school events that involve an alumni component (whether planned within External Relations or outside of the team), engage with interested constituencies (e.g., Law Career Development Office (LCDO)/ Office of Student Affairs (OSA)/Admissions/student groups/organizations/journals) to ensure proper coordination occurs and proper alumni engagement strategy is infused into the planning and implementation. Strategize and develop plans for individual alumni engagement that leverage relationships and support development efforts and work closely with development/advancement colleagues to build a pipeline from alumni relations to development/advancement efforts. Draft and publish a regular alumni newsletter. Collect and regularly publish alumni class notes. Gather and share information internally and externally regarding alumni opportunities to engage and serve and highlight alumni accomplishments and accolades through various platforms. Lead preparation of alumni-focused communications and invitations. Assist with Dean's Development Circle meetings, event planning, and relationship-building efforts, as needed. Contribute to the writing and production of the Baltimore Law magazine. Develop alumni engagement assessment metrics/tools and feedback mechanisms to make sure alumni engagement work is most effective. Serve as a key contact and partner with the University Office of Advancement and External Relations as they lead wider University alumni relations and development efforts. Partnership Management Serve as a primary point of contact for law firm and bar associations and continue to build out relationships (approx. 30+ partnerships across greater Baltimore and Maryland area and DMV). Regularly collaborate with and convene internal and University partners (LCDO, OSA, Admissions, OAER, Office of Academic Affairs, Events Coordinator, etc.) to identify and coordinate meaningful ways to encourage, infuse, and nurture alumni engagement, partner, community, and other external relations. Research and manage prospects; information preparation and sharing/briefings for events/engagements. Partner with University OAER to submit alumni changes to be made to Raiser's Edge accounts. Online Presence and Internal and External Digital Content & Promotion Manage operation and postings on UBalt Law's social media sites, including LinkedIn, Facebook, Instagram, and X. Post platform appropriate content weekly. Consult with University digital content specialist monthly and find ways to leverage University social media. Create content based on student stories, alumni stories, partner stories, faculty/center/clinic/departmental news. Promote law magazine articles and other internal and external accolades and accomplishments. Assist in growing social media presence across all social channels. Set the tone and voice across platforms and outward communication of messaging and responses including monitoring of conversations and proactively managing potential issues. Develop and/or oversee the development of digital signage in the law school on three display screens, including the design and scheduling of content for messaging and event promotion. Assist Director with marketing initiatives, Association of American Law Schools (AALS) submissions and other promotional submissions, and respond to media inquiries, as needed. As needed, make sure the law school's website is updated, the content is concise and consistent with the overall branding and positioning of the law school and university, and the messaging supports long-term marketing strategy and goals. Produce and monitor metrics and measures to track and expand law school presence on social media platforms. Assist in engaging with faculty members, staff and students to understand their needs and improve the content of the website and the law school's presence in all aspects of the law school's website. Develop webinars and panels, and edit and post recordings on YouTube and to share on social media. Assist in gathering and creating news from law school stakeholders, including faculty and law alumni and promote news and events through appropriate platforms to key constituents. Promote key law school events. For major law school events, provide promotion and media relations support, signage, and VIP and alumni engagement management, as needed. Other Duties as Assigned Assist with other law school projects as assigned by the Director and/or Associate Dean to support the law school. Ensure regular "clearing" of forms (gifts, photo requests, alumni engagement, alumni class notes, etc.) Minimum Qualifications: Bachelor's degree 5 years of work related to the alumni relations, community engagement, communications and/or marketing fields. Preferred Qualifications: Master's degree 7 years of work related to the alumni relations, community engagement, communications and/or marketing fields. Required Knowledge, Skills and Abilities: Requires excellent writing, editing, organizational, communication, and interpersonal skills. Must be able to successfully multitask and keep track of several varying responsibilities and timelines at once. Must be able to work collaboratively and with the highest degree of professionalism with a range of stakeholders, including students, faculty, staff, university colleagues, alumni and the general public. Traditional media as well as social media proficiency (e.g., Linked In, Facebook, Instagram, etc.). Experience managing and updating websites. Experience with creation and production of publications and/or marketing materials and campaigns. Familiarity and experience with email service providers, email segmentation, targeting and A/B testing tools to maximize response rates. Experience partnering with alumni engagement and development teams and overall understanding of website design with regard to functionality and navigation. Experience with Google Analytics, graphic design software, and web content management systems. Strong MS Office Suite Skills (Excel, Word and PowerPoint). Experience with CANVA and Adobe Premiere Pro, as well as experience editing short videos would be a plus. We offer a competitive benefits package, including health, life, prescription, and dental plans, tuition remission benefits, paid leave (22 days of annual, 15 days of sick, 3 days of personal, and 14-15 holidays) and retirement plans with employer contributions. You can see more details on our benefits here. Additional Job Information: The University of Baltimore ("UBalt" or "University") does not discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity, or other legally protected characteristics in its programs, activities or employment practices. UBalt is an Equal Opportunity/ADA Compliant Employer & Title IX Institution.

Posted 30+ days ago

ProLogis logo

Investor Relations Manager

ProLogisSan Francisco, CA

$118,000 - $150,000 / year

At Prologis, we don't just lead the industry-we define it with a 1.3 billion square foot portfolio and an annual throughput of approximately $3.2 trillion. We create the intelligent infrastructure that powers global commerce, seamlessly connecting the digital and physical worlds. From agile supply chains to energy solutions, our ecosystems help your business move faster, operate smarter and grow sustainably. With unmatched scale, innovation and expertise, Prologis is a category of one-not just shaping the future of logistics but building what comes next. Job Title: Investor Relations Manager Company: Prologis Investor Relations Manager / New York or San Francisco The Investor Relations Manager is a key member of the Investor Relations team. This role requires strong financial modeling capabilities, a deep understanding of the investment markets, and clear, effective communication skills. The position also demands strong interpersonal skills, critical thinking, and sound judgment. The Investor Relations Manager will build trusted relationships with senior leadership internally and engage externally with sell-side analysts, institutional and individual investors, and bondholders. Key Responsibilities: Support the earnings process through the preparation, review, and coordination of reporting materials. Prepare internal presentation materials for senior management and the Board, as well as external materials for investor and industry events. Produce a wide range of competitive and comparative analyses across relevant industries. Manage and maintain the internal database of financial metrics, including trading multiples, consensus estimates, and stock price performance. Develop a deep understanding of Prologis' business drivers and respond effectively to investor and sell-side analyst modeling inquiries, both virtually and in person. Monitor and synthesize market research, company developments, and industry news into clear, concise summaries. Building blocks for success Required: Energetic, efficient, and resourceful contributor to the Investor Relations team. Proven ability to manage multiple workstreams in a fast-paced environment. Strong command of financial modeling techniques commonly used by investment analysts. Outstanding written and verbal communication skills. Exceptional attention to detail with strong organizational capabilities. Advanced proficiency in Microsoft Excel and PowerPoint; FactSet experience a plus. Demonstrated ability to use AI tools to enhance productivity, decision-making, or business outcomes. Five to seven years of relevant experience, including investor relations, buy-side or sell-side research, or investment banking. Bachelor's degree required. Hiring Salary Range of: $118,000 - $150,000. Salary and whole compensation package (bonus target) to be determined by the candidate's location, education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. #LI-HB People First Each of us working at Prologis plays an essential role in the enduring success of our company. We value people who are decisive, courageous and adaptable. While we are one company, locations and departments operate with autonomy and accountability. Individuals take the initiative here. When you join Prologis, you work shoulder to shoulder with some of the top talent in the industry to do the best work of your career. Every employee belongs. Every employee contributes. Employees advance their careers here. As a successful global enterprise, Prologis has never lost sight of what matters most, our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and take a lot of time to focus on quality management and leadership development. People come first here. All full-time roles in the US come with a robust benefits package which includes healthcare, dental, and vision insurance for employees and eligible dependents. Prologis also offers several other wellness, financial, and work/lifestyle-specific benefits. Our 401(k) retirement plan has a company match of 50% up to 12% of eligible compensation. We also offer generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time. All job offers are contingent upon successful completion of background verification. Prologis is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religions, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. Employment Type: Full time Location: New York, New York Additional Locations: San Francisco, California

Posted 1 week ago

Soho House logo

Member Relations - Soho House New York

Soho HouseNew York City, NY
Scope of the Job Job Purpose: Member Relations Managers are responsible for the end to end successful experience of every member and guest who visits or stays in our Houses through the planning, outreach, welcome and engagement during each attendance. Member Relations Managers play a crucial role overseeing the relationship between members, operations, membership and member events so that members have the most optimised visit possible and continue to find value and appreciation for their Soho House membership. Their presence around the House will not only host the entire club, but also provide a friendly, fun and professional approach for all members. Key Responsibilities: In House Experience: Have a strong member facing presence on the floor to support all departments, rotating themselves around the House on an hourly basis, taking time in each area to check on and speak to members in person. Oversee and ensure the successful implementation of Member Recognition, allowing in person, real time follow through with check in flags from Reception (table touches, introductions, etc.) through to Open Table and members seated in restaurants. On the floor, support F&B and Club Reception to touch tables, collect member feedback on service, food, atmosphere and satisfaction. Arrange and/or deliver sense of generosities (SOGs) for special occasions for dining guests. Attend pre-shifts and manager line up, update the teams on pertinent shift needs. Update members Open Table notes with anything pertaining to service preference. Where needed, take the initiative to provide service support to ensure a great member experience (refill waters, bus tables, run a dish) During peak hours and large events, support the Front Desk, and member check-in to ensure that members and guests can access the House as quickly and efficiently as possible. Where there is a screening room, oversee the member attendance, signing in members and ensuring the correct guests are attending. Assist with events check-in (large scale parties, screenings, ticketed events) and ensure our members always come first, minimize tensions or issues. Take the initiative to create memorable personal outreach moments for special occasions (wedding, births, promotions, new movie, etc.) Work with Membership Manager of the House to host/co host new Member Introductions, hosting one on one intros and helping support the initiative to have all members receive an intro. Bedroom/Hotel Experience: Ensure there is a major focus on member bedroom experience / relationships daily, ensuring arrivals are checked for special arrivals, requests, PWH/FHM requests are met and welcome notes are written daily. Handle pre check of all PWK/VIP/FHM rooms and they are ready for arrival. Arranging amenities for hotel guests as requested, making yourself available and the key point person so that guests know you're their contact. Meet all PWK/VIP/FHM upon arrival or during their time at the House, arranging amenities as requested and making yourself available as the key point person so that guests know you're their contact. Maintain high quality and clear reservation notes, checking and activating, updating systems. Member Management In The House Positively grow relationships and connections with all members so that they know you and your role at the House, and lead as the point of contact for all our PWKs and FHM. Oversee and make decisions in the real time handling and management of members and their guests in the Houses, including behavioural issues, extended guest lists, one offs and special requests. Create and maintain clear behaviour notes following an incident in the House so that the Head of Membership/Membership Manager can follow up the next day. Work with the GM/AGM and Head of MR on recovery on any issues, develop opportunities or create solutions to elevate the member experience. Timely follow through with members is key. Add information to the snapshot and provide relevant information about member feedback, House experience including any challenges or issues (membership portion) Be able to use Micros and work with the goodwill budget of the Houses to comp some members bills when needed in support of recovery or other issue. House Atmosphere and Environment Ensure the House has a positive vibe and energy, consistently being the best version of yourself, being friendly and approachable whilst always looking presentable and having fun at work whilst showing that you care. Ensuring music, lighting, smell and team member energy in the House is maintained to the typical Soho House standard. Ensure a smooth handover to colleagues at the end of the day, whether that is other member relations team or membership. Membership Development Participate and help create events that fit the needs of the House's demographic and House Identity Plan, being inclusive, varied and appealing to all members. Promote our member events to all members to drive attendance and increased bookings. Work with MEM to drive higher attendance to our events. Attend and support member events. Work with the GM, Head of MR, and MM over Committee Meetings and gather member feedback to tailor experiences/activities to the need of the House around what is happening in the city (i.e. host a table for the Summit) Work with Head of MR on monthly focuses, using service feedback (mystery shopper reports) to host trainings specific to a concern or issue, and area of focus to flag at pre-shifts. Work with Head of MR / FOM in implementing any new system or SOP pertaining to members (new check-in system, connect, House pay, etc) Measures of Success: Collaboratively partner and build a strong relationship with their General Manager, the Head of Member Relations, the Membership and Reception teams and the HODS to ensure we have a seamless member experience. Consistently high feedback and member recognition. Maximised objectives of each individual House, whilst celebrating their members, whether Local or Every House and ensuring that each visit is a positive one. Increased House visits from all members but especially PWKs/FHMs. Increased revenue spend through in room upsells/amenities/experiences and table side opportunities Budget Responsibilities: None Direct Reports: None Business Context Reports to: General Manager, dotted to Head of MR and Chief MRO Structure Specific to each House Challenges / Priorities: Specific to each location/as specified in interviews and objectives/goals Key Contacts/ Stakeholders: Internal: Club Director (if applicable) Head of Membership/Membership Manager GM Head of Events Position Profile Experience Required: A highly social, outgoing individual who values personal interactions Organised and efficient, capable of managing many different moving parts at once Strong communication skills and ability to work across teams Someone who is capable of taking the initiative and feels passionately about Soho House and its members. Physical Requirements Must be able to seize, grasp, turn and hold objects with hands. Must be able to make periodical fast paced movements are required to go from one part of the property to others. Must be able to move, pull, push, carry or lift at least 30 pounds. Must be able to occasionally kneel, bend, crouch and climb is required. Must be able to perform physical activities such as lifting, cleaning, and stooping. Must be able to stand, walk, lift, and bend for long periods of time. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match Paid Time Off: Full- Time Employees have sick day's + vacation days Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability Learning & Development: An extensive range of internally and externally run courses are available for all employees. Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Posted 1 week ago

University of Chicago logo

Associate Director, Employer Relations (Employer Development)

University of ChicagoChicago, IL

$75,000 - $85,000 / year

Department Booth Career Services: Employer Relations About the Department The University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges. Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment. Chicago Booth is proud to claim: an unmatched faculty. degree and open enrollment programs offered on three continents. a global body of nearly 56,000 accomplished alumni. strong and growing corporate relationships that provide a wealth of lifelong career opportunities. As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment. For more information about the University of Chicago Booth School of Business, please visit: http://www.chicagobooth.edu/ . Job Summary Join the dynamic, high-energy Employer Relations team at Chicago Booth as an Associate Director! Your mission: know our diverse student groups (full-time, evening/weekend, executive MBA, specialized masters) and alumni inside out - and bring those populations to industry partners. You'll be the face of Booth, building and maintaining our brand with employers. While this is a sales role, it's really all about cultivating long-term partnerships. Expect to engage in one-on-one outreach and site visits, while also orchestrating events as needed. Initially, this position will be focused on Venture Capital, Venture Funded Startups and Investment/Asset Management industries. Other industries may be added in the future. Responsibilities Participates as an active member of the Employer Relations team to develop and implement a year-round marketing strategy to identify and source employment opportunities for the wide range of interests and job levels represented in Chicago Booth constituencies including Specialty Masters students, Full-Time MBA students, Evening/Weekend MBA students, Executive MBA students in Chicago, London, and Hong Kong, and alumni across the globe. Developing this strategy will include research on employment trends and opportunities and engagement with student and alumni populations. Partners with industry, regional and/or functional student and alumni groups to assist in employer outreach targets. Creatively sources leads from social media, students, alumni, and our recruiting system. Proactively reaches out to contacts, often cold-calling company representatives, to establish relationships on behalf of Chicago Booth. Travels domestically, approximately 10-15%, to meet with corporate contacts. Establishes and maintains positive relationships with internal (admissions, corporate relations, and alumni development) and corporate contacts while promoting employer development initiatives. Partners with Career Services Career Management/Coaching and Operations teams in providing recruiting intelligence and supporting company events and interviews. Markets resulting opportunities effectively and efficiently to the appropriate Booth constituencies. Envisions, develops, plans, implements, and evaluates appropriate events to support building the Chicago Booth brand across specific industries and geographies. Develops communication pieces; including social media updates, blog entries, and presentations intended for small and large audiences, in order to give student and alumni populations a view into the relationship development work happening on their behalf. Performs daily administrative tasks. Creates, establishes, and maintains relationships with search firms, and meets with an assigned group of new alumni and/or employer partners periodically to generate employer development leads and opportunities. Collaborates with publications to develop marketing materials. Collects qualitative information about the school's position in the marketplace and recommends actions for improvements to senior staff members. Schedules and accompanies career services staff and senior staff on relationship-building road trips. Performs other related work as needed. Minimum Qualifications Education: Minimum requirements include a college or university degree in related field. Work Experience: Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline. Certifications: -- Preferred Qualifications Education: Bachelor's degree. Experience: Background in career services or a relevant business environment, such as sales or business development. Technical Skills or Knowledge: Proficiency in MS Office (Word, Excel, Access, PowerPoint) and a willingness and enthusiasm to learn internal systems and social media. Preferred Competencies Comfortable proactively reaching out to contacts, cold-calling company representatives, and establishing a relationship on behalf of Chicago Booth. Strong interpersonal skills, demonstrated initiative, creative thinking; and multitask, meet deadlines, and work successfully in a fast-paced environment. Professional demeanor, including tact and discretion, with a track record of establishing positive client relationships. Comfortable with ambiguity--knowing when to make decisions without complete information, when to ask questions, and when to engage other stakeholders. Strong written, verbal, and presentation skills. Working Conditions This position is currently expected to work a minimum three days per week in the office. Work non-traditional hours, including early morning, evening and weekends during peak times. Application Documents Resume/CV (required) Cover Letter (required) When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application. Job Family Student Affairs & Services Role Impact Individual Contributor Scheduled Weekly Hours 37.5 Drug Test Required No Health Screen Required No Motor Vehicle Record Inquiry Required No Pay Rate Type Salary FLSA Status Exempt Pay Range $75,000.00 - $85,000.00 The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting. Benefits Eligible Yes The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook. Posting Statement The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form. All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu . Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

Posted 3 weeks ago

V logo

Investor Relations Intern

VOYA Financial Inc.New York, NY

$23+ / hour

Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage- Apply Now Get to Know the Opportunity: We are seeking an intern to support the Investor Relations team. The Investor Relations Team is responsible for informing and educating the external markets on Voya's strategy and financial results. Including, facilitating quarterly earnings calls, managing investor meetings, working with sell-side analysts, and responding to investor inquiries. Candidates will gain significant exposure to Voya Financials businesses and develop an understanding on how financial results and messaging are communicated externally. The Contributions You'll Make: Working with Investor Relations, you will have an impact on some of Voya's most critical business decisions. You will gain valuable work experience across a wide variety of business areas and functions. You will be working projects that will hone your ability to analyze complex information and think strategically. Support the Investor Relations team by assisting in the planning processes around quarterly earnings calls, preparing management for investor meetings, and assisting with general competitor intelligence. Including: Summarizing analyst reports and investor meetings, while maintaining up to date CRM systems and calendars Maintaining comprehensive internal competitor intelligence databases Designing and preparing competitor earnings reports, including quarterly reviews Support quarterly earnings call readiness through conducting ad hoc research. Other duties and projects as assigned Preferred Knowledge & Experience: Pursuing a bachelor's degree (business, finance, or economics) Excellent analytical skills, both quantitative and qualitative, and ability to synthesize information and interpret data Adept at Microsoft Excel, PowerPoint, and Word Keen attention to detail Strong communication skills and ability to articulate complex business strategies and issues Self-motivated with ability to work independently on given tasks #LI-MN1 Compensation Pay Disclosure: Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $23.00/hr. USD Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer Health, dental, vision and life insurance plans 401(k) Savings plan - with generous company matching contributions (up to 6%) Voya Retirement Plan - employer paid cash balance retirement plan (4%) Tuition reimbursement up to $5,250/year Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. Paid volunteer time- 40 hours per calendar year Learn more about Voya benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture: Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. Team Mentality: Partnering effectively to drive our culture and execute on our common goals. Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Learn more about Critical Skills Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities. Misuse of Voya's name in fraud schemes

Posted 2 weeks ago

Descope logo

Developer Relations Engineer - AI Products

DescopeLos Altos, CA
At Descope we're looking for a technical and driven Developer Relations Engineer to join our team, with a focus on the growing world of Agentic AI. In this role, you'll help shape how both developers and AI agents securely authenticate and access digital tools and services-playing a critical part in the future of identity and authorization. As a Developer Relations Engineer at Descope, you'll serve as a key connection between our platform and the developer community. You'll work hands-on with developers throughout their journey-from evaluation and prototyping to full-scale production deployments-and act as a technical advocate for Descope across conferences, webinars, meetups, and other public events. You'll also contribute directly to our product by helping build and improve SDKs, libraries, tools, and sample apps that make integrating Descope seamless, especially in AI agent workflows. This is a highly collaborative role that works closely with Engineering, Product, and Marketing. Developer Relations Engineers at Descope are deeply embedded in the community. They support customers and prospects, gather valuable product feedback, and help shape our roadmap. They produce high-quality technical content-including documentation, example code, blogs, videos, and tutorials-and contribute to open-source projects that empower developers and elevate the broader ecosystem. Role Description: Focus on Agentic AI domains and collaborate with product management to shape services and strategies that address the unique authentication and authorization challenges introduced by AI agents. Advocate for Descope in the broader developer ecosystem. Understand community goals and challenges, and provide technical guidance and support throughout the evaluation and integration process. Engage with developers and users to identify pain points in modern AuthN/AuthZ workflows-especially as they relate to agentic systems-and work with engineering and product teams to prioritize improvements based on feedback. Design and develop remote and in-person training sessions and events for new and existing developers. Work with the marketing team to plan, promote, and deliver sessions to increase community awareness and expertise - virtual events, hackathons, conferences, etc. Lead and manage conversations across Descope's developer channels, including Slack, forums, GitHub discussions, Stack Overflow, Reddit, and more. Ensure timely, helpful engagement and feedback loops. Collaborate cross-functionally with product and marketing to launch new features and services with clear, accessible messaging and high-quality technical resources. Build technical demos, guides, and video walkthroughs for use in events, docs, and online campaigns. Contribute to and integrate with open-source projects, platform plugins, and software marketplaces to showcase Descope's capabilities in real-world scenarios. Requirements: Deep understanding of AI concepts, algorithms, and workflows-with practical experience applying them in real-world products. Familiarity with protocols such as MCP is essential. Experience in the Agentic AI domains - understanding of AuthN and AuthZ concepts and knowledge of authentication methods and protocols 5+ years of experience supporting developers in technical roles-whether at startups or enterprises-guiding teams through onboarding, prototyping, and full production integrations. Significant focus on agentic AI in recent years is expected. Excellent interpersonal and communication skills. You can explain complex technical topics clearly to a wide range of audiences and feel confident engaging in both written and spoken formats. Strong software development background. Proficient in JavaScript (React, Node.js, Next.js) and experienced with additional languages like Go, Python, or others. Familiarity with full-stack development and SDK design is a plus.Proven ability to create high-quality content, including documentation, sample apps, blog posts, and presentations. Proven ability to create high-quality content, including documentation, sample apps, blog posts, and presentations. Prior experience working in Developer Relations, Technical Community Management, or a similar role-especially in collaboration with engineering teams or directly contributing to developer-facing products. Willingness to travel for conferences, meetups, and community events, and the ability to represent Descope confidently through public speaking, workshops, and live demos.

Posted 30+ days ago

A logo

Dealer Relations & Resolution Specialist

AZEK Company Inc.Dahlonega, GA
The AZEK Company was acquired by James Hardie. James Hardie is the industry leader in exterior home and outdoor living solutions, with brands including Hardie, TimberTech, AZEK Exteriors, Versatex, fermacell, and StruXure. With 8,000+ employees worldwide, we're united by our purpose of Building a Better Future for All through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities. For more information, visit www.jameshardie.com and www.azek.com Position Summary The Dealer Relations and Resolution Specialist is the primary escalation point for complex customer and dealer issues within the dealer network. This role owns high-impact problems from intake through resolution, working directly with dealers and internal teams to resolve issues, restore confidence, and protect long-term relationships. In addition to resolving individual cases, this role focuses on identifying systemic issues within the dealer channel and driving repeatable, scalable solutions that improve dealer performance, reduce customer complaints, and strengthen brand trust across the network. Key Responsibilities Dealer & Customer Issue Resolution Serve as the escalation point for complex or sensitive customer issues involving dealers. Own issues end-to-end, ensuring timely resolution for both the dealer and end customer. Communicate clearly, professionally, and diplomatically with dealers and customers during escalations. Balance customer satisfaction, dealer partnership, and company policy. Dealer Advocacy & Relationship Management Act as an advocate for both customers and dealers to reach fair, sustainable resolutions. Support dealers in navigating company processes, policies, and resources during escalations. Partner with Sales, Dealer Development, and Account Managers to protect and strengthen dealer relationships. Address repeat or high-risk dealer performance issues impacting customer experience. Cross-Functional Coordination Coordinate resolution efforts across Operations, Manufacturing, Quality, R & D, Sales, and Finance. Drive accountability across internal teams to meet commitments impacting dealers and customers. Escalate internally when needed to prevent delays or customer churn. Root Cause Analysis & Continuous Improvement Identify trends in dealer-related complaints, warranty issues, installation challenges, or service breakdowns. Ensure corrective actions are repeatable and maintainable across the dealer network-not one-off exceptions. Partner with Dealer Development, Quality, and Operations to improve processes, training, and tools. Provide feedback to improve dealer onboarding, standards, and ongoing support. Retention & Brand Protection Focus on retaining at-risk customers and dealers following service or product failures. Support recovery efforts for high-visibility or reputation-sensitive issues. Protect brand integrity by ensuring consistent resolution standards across the dealer network. Reporting & Metrics Track escalation volume, resolution time, repeat issues, and dealer-related trends. Provide insights on dealer performance gaps impacting customer experience. Recommend data-driven improvements to leadership based on dealer and customer feedback. Qualifications Required Bachelor's degree or equivalent experience 5+ years of experience in customer experience, dealer operations, customer success, or service recovery Proven experience managing escalations involving third-party partners or dealers Strong conflict resolution and negotiation skills Excellent written and verbal communication skills Ability to influence across teams and partners without direct authority Preferred Experience working with dealer, distributor, or franchise networks Familiarity with warranty processes, installation issues, or field service models Key Competencies Dealer and customer advocacy Professional judgment in complex situations Strong problem-solving and root-cause analysis Relationship management and diplomacy Process improvement mindset Accountability and follow-through Success Measures Reduced repeat dealer-related customer issues Improved dealer and customer retention following escalations Faster, more consistent resolution of dealer escalations Implementation of scalable corrective actions across the dealer network Improved dealer satisfaction and alignment with brand standards Why This Role Matters This role protects customer trust, strengthens dealer relationships, and ensures issues within the dealer network are resolved consistently and effectively. By turning escalations into improvements, the role helps elevate dealer performance and the overall customer experience. Following The AZEK Company's acquisition by James Hardie, we remain committed to providing a fair and equitable employment experience for all candidates. James Hardie Building Products Inc. is an equal opportunity employer. All qualified applicants will receive consideration without regard to protected characteristics under applicable law. #LI-JS1

Posted 2 weeks ago

American Health Partners logo

Provider Relations Representative

American Health PartnersDes Moines, IA
American Health Plans, a division of Franklin, Tennessee-based American Health Partners Inc. owns and operates Institutional Special Needs Plans (I-SNPs) for seniors who reside in long-term care facilities. In partnership with nursing home operators, these Medicare Advantage plans manage medical risk by improving patient care to reduce emergency room visits and avoidable hospitalizations. If you would like to be part of a collaborative, supportive and caring team, we look forward to receiving your application! Benefits and Perks include: Affordable Medical/Dental/Vision insurance options Generous paid time-off program and paid holidays for full time staff TeleDoc 24/7/365 access to doctors Optional short- and long-term disability plans Employee Assistance Plan (EAP) 401K retirement accounts Employee Referral Bonus Program ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation Contracting providers and essential vendors in current service areas to maintain CMS adequacy and providing necessary services in the care of the Plan members Insuring providers and essential vendors in current service areas meet the credentialing requirements for their appropriate service lines Educating providers on the Health Plan(s) functions and roles in caring for its membership Ongoing educational updates as prescribed by CMS and the Health Plan(s) policies To conduct the education presentations of the Health Plan(s) providers to insure their understanding and commitment with the Health Plan(s) Monitor, maintain and support provider relationships to insure network coverage in all areas To work with and be involved in implementation as needed Establish a positive work environment that encourages participation in process improvement and commitment to department/company success Complete corporate assignments as assigned Required Skills: Must be fluent in all current provider payment methodologies including per diems, DRGs, and APCs Must have knowledge and familiarity with all levels of medical services and ability to rapidly develop working relationships Must be able to accept instructions and work independently in the completions of goals and assignments Must have strong negotiation, organization, presentation and time management skills Must be able to effectively communicate with all levels of medical staff to explain Health Plan(s) program, benefits and goals Must be able to work effectively in a team environment Excellent computer skills, including Microsoft Office Suite Must be self-motivated, dependable, team and goal-oriented Required Work Experience: Experience in the health care field required Prior experience in network development / network services is preferred Prior experience with acute and post-acute facilities is beneficial Prior experience with Medicare Advantage plans is helpful Licensing/Certification/Education Requirements: Bachelor's degree Other Requirements: Must be available to work 8 a.m. until 5 p.m. local time Position requires travel to network provider locations. Teleworking is an option if criteria are met EQUAL OPPORTUNITY EMPLOYER Our Organization does not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. The Organization will also make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made. This employer participates in E-Verify.

Posted 1 week ago

Minted logo

Associate Manager, Artist Relations

MintedSan Francisco, CA

$92,394 - $121,267 / year

The Role: Minted is seeking an empathetic, highly organized people and operations manager for our Associate Manager, Artist Relations role on the Artist Relations team. This role will lead our Community Support team and manage our Artist Challenge program. The Artist Relations team supports, engages, develops, and retains Minted's talented community of artists, which is the soul of the company and core to our mission. You will: Lead, develop, and motivate a small but high-performing Community Support team that is on the front line of supporting our artists. Project manage our detailed Artist Challenge calendar between cross-functional teams. Maintain project plans, using tools to automatically keep all teams informed of status, action items, blockers, dependencies, and deadlines. Manage escalated, sensitive cases that require special care and consideration. Ensure that our Support team meets very high standards for responsiveness to artists and quality of support. Analyze artist data, conduct detailed root-cause analysis, and communicate artist feedback cross-functionally. Develop solutions and determine the right channels to address artist feedback. Develop strategies and tools that help us scale to provide outstanding support to a growing community of artists. Monitor and manage Support team metrics and artist feedback. Be an internal advocate for artist needs and product requests across merchandising, brand, marketing, product management, and engineering teams. Develop programs that increase artists' engagement with Minted and each other in our online community. Design onboarding content and automated communications that encourage new artists to try out the Minted community and participate in their first few design or art competitions. Manage all recurring artist communications, such as Design Challenge emails, announcements, individual updates about artists' work, and act as the conduit between Minted and our artists for business updates. You are: Passionate about design, art, or other creative fields, and are excited about Minted's mission of supporting independent artists. Resilient, positive, and solution-oriented, even when faced with challenges. Extremely detail-oriented, with impeccable follow-through. A fan of process design and using data and community feedback to continuously improve processes. A critical thinker and creative problem-solver. Not afraid to roll up your sleeves and work on tactical details, in addition to big-picture thinking. A proven people manager who takes great pride in developing and coaching their team. You have: A Bachelor's degree or equivalent work experience. 3-5 years of business experience, preferably in an external-facing customer service, community management, or client service role. Exceptional written and verbal communication skills. Experience with Excel or Google Sheets is required. Experience with HTML and CRM tools (Salesforce, Zendesk, etc.) is strongly preferred. Experience with project management tools (Asana, Wrike, Monday, etc.) strongly preferred. Experience with design software (e.g., Adobe Photoshop and Illustrator) is a plus. Compensation: The compensation range for the role applies to employment offers from Minted. Our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment at Minted. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees. Minted utilizes a market-based compensation model with four geographic tiers. Final compensation is determined based on the candidate's primary work location, defined as their residence within 60 miles of a metropolitan area: Geo 0: San Francisco, CA In-Office - $92,394 - $121,267 Salaries will vary based on various factors, including but not limited to professional and academic experience, associated job responsibilities, and/or other business or organizational needs. This role is eligible for stock options. Benefits: Benefits will be effective on the first of each month following your initial hire date. Medical, Dental, and Vision Benefits Employer Funded Health Savings Account 10 Paid Holidays Paid Time Off and Sick Leave Paid Parental Leave Monthly Gym/Wellness Reimbursement 401(k) retirement savings plan Employer Funded Commuter Benefits Employee Discount Friends and Family Discount DISCLAIMER: We verify identity at the start of interviews to ensure fairness and security. We reserve the right to withdraw candidates who misrepresent their identity, experience, or qualifications at any stage of the process. Notice of AI Use in Employment Decisions: We use AI-powered tools, including Brainner AI, to support our hiring and employment processes. These tools help assess job-related qualifications and improve efficiency, but all decisions involve human review. About Minted: Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience. We're building a new way to discover the world's best creative talent. We're here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger. At Minted, our people don't just believe in the power of art-we live it. We have our finger on the pulse of what's new and now. We're obsessed with great design, art, and interiors. We're in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work. The Minted community's art, stationery, and textiles products have reached over 75 million homes worldwide. Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business. We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners. Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more. Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program. How Our Process Works: Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.

Posted 30+ days ago

Point72 logo

Broker Relations Analyst

Point72Stamford, CT
A Career with Point72's Broker Relations team The Broker Relations team serves as the critical intermediary between Point72's investment professionals and the sell-side broker community, ensuring our investment teams receive the highest quality resources and optimal servicing from the sell-side. Key responsibilities include managing broker evaluations to assess service quality, monitoring firm-wide engagement and consumption patterns, partnering with trading to allocate commission spend to maximize value, and maintaining strong, productive relationships with sell-side counterparts. What you'll do Analyze broker consumption across investment teams Assist with analysis of broker payment trends in relation to resource consumption Maintain accurate and auditable records across broker consumption and spend, identifying and escalating discrepancies where needed Prepare recurring and ad-hoc reports for internal stakeholders, including trading, investment teams, and other senior stakeholders Assist in preparation of broker scorecards and evaluation materials Coordinate broker meetings and reviews Communicate ad-hoc sell-side requests from investment teams to brokers Help to ensure broker services are used in accordance with firm policies Work with Technology teams to ensure mappings, reporting, and apps are working as required Identify opportunities to improve reporting, data quality, and operational processes What's required CPA with a bachelor's degree in finance or accounting and a minimum GPA of 3.3 1-3 years of relevant professional experience Highly proficient in Microsoft Office (Excel, VBA, PowerPoint, and Word) Strong analytical skills with the ability to work with large datasets Strong attention to detail and organizational skills Strong written and verbal communication skills Ability to manage multiple priorities in a fast-paced environment Proactive and self-motivated mindset Commitment to the highest ethical standards We take care of our people We invest in our people, their careers, their health, and their well-being. When you work here, we provide: Fully-paid health care benefits Generous parental and family leave policies Volunteer opportunities Support for employee-led affinity groups representing women, people of color and the LGBT+ community Mental and physical wellness programs Tuition assistance A 401(k) savings program with an employer match and more About Point72 Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth. For more information, visit https://point72.com/ .

Posted 2 weeks ago

UnitedHealth Group Inc. logo

Provider Relations Advocate - Boston, MA

UnitedHealth Group Inc.Boston, MA

$60,200 - $107,400 / year

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Provider Relations Advocate is responsible for the full range of provider relations and service interactions within Optum, including working on end-to-end provider issue resolution, ease of use of physician portal, future service enhancements, and training & development of external provider education programs. Provider Relations Advocates socialize and implement programs to build and nurture positive relationships between the health plan, providers (physician, facilities, etc.) and practice managers. Responsibilities may also include the project management of complex issue resolution involving cross functional teams. If you live within a commutable distance to Boston, MA you will have some flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities: Engagement with internal resources to project manage provider issue resolution (claims, credentialing, provider set-up) Provider education and outreach regarding policies, processes, and ease of use of our provider self-service portal, provider express Delivery of external provider training and education programs either in-person, virtually or through larger external provider events Build and nurture trusted relationships with high touch and territorial providers in assigned counties for all LOB Establish recurring monthly meetings with assigned high-touch providers to discuss outstanding issues and the appropriate escalation path for resolution You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High school diploma/GED 2+ years of provider relations and/or provider network experience Intermediate level of proficiency in billing / coding / claims analysis; claim issue resolution Intermediate level of proficiency with MS Excel Reside in the state of Massachusetts Valid driver's license Preferred Qualifications: 2+ years of experience with Medicare and Medicaid regulations 2+ years of presentation experience Experience with providers in this region Provider Relations experience professional and facility levels All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Posted 2 weeks ago

A logo

Analyst Relations Director

Automation Anywhere, Inc.San Jose, CA

$200,000 - $225,000 / year

About Us: Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry's first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics-all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential. Our Opportunity: Automation Anywhere is seeking an exceptional, hands-on leader to drive meaningful business impact through our global analyst relations program-with an emphasis on managing, executing, and elevating Analyst Relations (AR) evaluations. Reporting to the Global Head of Analyst Relations, this director-level position will play a key role in managing and growing relationships and establish Automation Anywhere's role as a leader within the industry analyst community. An ideal candidate brings hands-on analyst relations leadership and relevant business or technical experience within a global enterprise software company. In this high-visibility role, you'll serve as the strategic bridge between Automation Anywhere and top industry analyst firms-shaping our market perception, driving strong product evaluations, and expanding our category influence. You'll partner closely with senior executives and analysts, leveraging your existing relationships and proven ability to manage briefings, tours, strategy days, and ongoing evaluation cycles. Candidates with exceptional relationship management skills and a strong product strategy mindset will make an immediate impact. Location: San Jose, CA preferred with regular onsite work days in our corporate offices. Other locations will be considered. You will make an impact by being responsible for: Driving business impact for the analyst relations program through influencing key industry analysts in areas related to Automation Anywhere's business Managing cross-functional relationships with other teams including but not limited to product management, product marketing, PR, sales, sales enablement, partners, demand gen, website, support, customer success and others Independently creating compelling presentations and present to C-level audiences, detailing strategic plans and objectives to drive analyst community sentiment, competitive leadership, and market narratives Driving successful participation in evaluation reports, like Gartner Magic Quadrant, Forrester Waves, IDC Marketscapes, from planning through results analysis and distribution Leveraging strategic prowess to contribute to market dynamics understanding and favorable company positioning, including influencing category creation, definition, use cases, and competitive landscape Impacting product planning and roadmap with insight from analyst community via research publications, inquiries and strategic advisory sessions Being the sole person responsible for the global success or failure of a flagship technology of strategic importance to analyst firms Managing executive participation in analyst interactions and build and improve the bench of spokespeople across the organization Providing sales with impactful industry information extracted from analyst coverage reports Generating Analyst Relations content, including briefing documents, messaging, competitive positioning, rebuttals and responses to crises and issues Contributing to and reviewing material and content for outward facing communications Monitoring and engaging in relevant social media forums You will be a great fit if you have: Bachelor's degree, MBA preferred 10+ years of analyst relations management or other relevant experience Prefer combination of analyst relations and other business and/or technical disciplines, like Finance, Product Management, Competitive Intelligence, Product Marketing with experience preparing materials for or presenting to industry analysts Experience working directly with C-level executives, product marketing and product management and other key functions across an enterprise software organization You excel in these key competencies: Ability to be creative, strategic, analytical, and think outside the box to independently solve problems Strong project management and time management skills, with ability to deliver multiple, high-priority initiatives simultaneously Strong PowerPoint and Excel skills a must with significant experience presenting to executive audiences Excellent interpersonal skills with keen ability to explain complex concepts across the organization and to large audiences The base salary range for this position is $200,000 - 225,000 a year. The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors. This position is also eligible for a discretionary bonus, equity and a full range of medical and other benefits. Ready to Revolutionize Work? Join Us. This is an opportunity to work with a global, passionate team pioneering technology that's redefining the way people work, everywhere. Join us and discover the many ways that you can have an impact, achieve your potential, and go be great. Job Segment OR Key Words: SaaS, Analyst Relations, Competitive Intelligence, Agentic Process Automation, APA, B2B Software Solutions #LI-JS1 Benefits and perks you'll appreciate: Flexible work schedule / remote roles Unlimited Personal Time Off 12 holidays off per year 4 days volunteer time off per year Eligible for 4 company Achievement days off per year Variety of health care and well-being benefits Paid family/parental leave We are a designated "Best Place to Work" for 2 years in a row! Learn more here Newsweek's Top 100 Most Loved Workplaces in America 2023 - Learn more here Automation Anywhere is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email recruiting@automationanywhere.com. At this time, we typically do not offer visa sponsorship for this position. Candidates should generally be authorized to work in the United States without the need for current or future sponsorship. All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.

Posted 3 weeks ago

Yale University logo

Communications Officer, YCC Media Relations & Audience Development

Yale UniversityNew Haven, CT

$68,000 - $120,500 / year

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! Salary Range $68,000.00 - $120,500.00 Overview Reporting to the Director of Media Relations and Audience Development, this role will be responsible for the development and execution of a media relations strategy that elevates and enhances the reputation of the Yale Cancer Center (YCC) and Smilow Cancer Hospital (SCH). The successful candidate will also produce the weekly Yale Cancer Answers radio show and podcast. Additionally, the communications officer will work to elevate the reputation of Yale Cancer Center and highlight the expertise of its leadership nationally. Essential Duties Cultivate relationships with journalists and secure placements within local, national, and international consumer and trade media outlets. Maintain regular contact and develop a vast network of media contacts to further brand awareness and share of voice.2. Attend cancer conferences and national meetings in person, as needed, representing Yale Cancer Center on-the-ground in the media room and networking with journalists to get coverage for our faculty.3. Develop a close working relationship with faculty as well as colleagues in marketing and media relations at the Yale New Haven Health System, Yale Medicine, and Yale University. Collaborate with media colleagues on pitching and messaging (as needed), effectively utilizing this network to increase media visibility.4. Expand opportunities for audience development, including content partnerships, syndication, and engagement with professional associations, such as with the American Society of Clinical Oncology and the American Cancer Society, to promote awareness of YSM faculty research in key areas.5. Communicate with the social media specialist to ensure that key media placements are shared through relevant channels to maximize shares, likes, and reach.6. Network within the institution to efficiently highlight YCC and SCH experts' research and prominence within the medical field.7. Attend weekly YCC grand rounds to network with faculty and gain knowledge.8. Cultivate relationships with media entities at oncologic professional organizations and trade outlets.9. Maximize breaking news opportunities, which can occasionally occur off-hours and on weekends.10. Track, analyze, and share press coverage through our internal systems and provide dashboard reports monthly or as needed.11. Provide video reels on an as-needed basis.12. Coordinate all consents for patient media interviews, always protecting our patients' protected heath information and needs first.13. Accompany all media and documentary filmmakers during on-site interviews to ensure privacy of our patients in clinical areas and protection of data in research labs. Accompany faculty to studio interviews as needed.14. Continuously monitor brand reputation for YCC and SCH and ensure proper brand identity in media placements.15. Work with Yale Medicine and Yale School of Medicine on established and future collaborative partnership efforts that strengthen brand reputation and strategically advance audience development.16. Collaborate well with YNHH colleagues at the various Smilow Cancer Hospital Care Centers across the state to maximize coverage.17. Consistently brand monitor media mentions for YCC and SCH.18. Other duties as assigned. Position responsibilities most closely align with the details written above. Required Skills and Abilities Exceptional written and verbal communication skills with the ability to convey complex information to diverse audiences. Strong media relations expertise, including managing inquiries, building relationships, and crafting effective press materials. Demonstrated experience in crisis communications, including the ability to work under pressure and make decisions in fast-paced environments. Production-related experience in producing quality broadcasts or podcasts. Preferred Skills and Abilities 10 years of experience in media relations and writing Science and/or healthcare experience Principal Responsibilities Manages relationships with external media sources. Pursues media coverage creatively and aggressively. Responds to inquiries from national and international news media, student media, the University community and the general public. 2. Enhances the overall quality of media relations for key stakeholders by preparing them for media interviews. Manages relationships with key campus stakeholders with a high degree of professionalism, judgment and understanding of stakeholder goals. 3. Creates compelling story ideas and narratives; produces content for both external and internal channels; writes copy and social media posts and manages content. 4. Plans social media strategies for key University communications and programs. Monitors University social media assets for negative comments or misinformation. 5. Supports short- and long-term communication planning with insights into audiences, channels and culture; coordinates with other communications professionals to achieve institutional goals; leads the communications process within developed standards and protocols. 6. Supports effective response strategies, often in crisis situations requiring 24/7 attention and intense media/public scrutiny, and articulates the University's position via personal interviews or written responses. 7. Produces multimedia content and manages the work of graphic and web designers, student interns, printers, video producers and photographers. 8. Manages communication plans for all stakeholders by understanding the significance of campus initiatives and/or academic work; creates compelling stories and messages to translate the significance through language that is clear and accessible for public awareness. 9. Develops and maintains regular contact with media representatives in multiple disciplines. 10. Maintains the Yale brand and graphic identity standards; supports and maintains standard operating procedures; contributes to digital asset management. 11. May perform other duties as assigned. Required Education and Experience Bachelor's degree in English, Journalism, Communications or related field and five years of experience in public relations, journalism, television, corporate communications or agency work or an equivalent combination of education and experience. Demonstrated experience in developing communications for a range of media and working with creative professionals in design, photography or video. Job Posting Date 02/05/2026 Job Category Professional Bargaining Unit NON Compensation Grade Administration & Operations Compensation Grade Profile Supervisor; Senior Associate (P5) Time Type Full time Duration Type Staff Work Model Hybrid Location 50 Division Street, New Haven, Connecticut Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website. Health Requirements Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy. Posting Disclaimer Salary offers are determined by a candidate's qualifications, experience, skills, and education in relation to the position requirements, along with the role's grade profile and current internal and external market conditions. The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department. The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual's sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA). Note Yale University is a tobacco-free campus.

Posted 1 week ago

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Health Center Relations Specialist -Olive Ave (6063)

Terros, Inc.Glendale, AZ
Terros Health is pleased to share an exciting and rewarding opportunity for a Health Center Relations Specialist working at our Olive Ave Health Center in Phoenix, AZ. The Health Relations Specialist is the front line for interfacing with patients in Terros Health Centers. You will be a great candidate if you have at least one- year relevant front office customer facing and focused service experience in healthcare, hospitality or banking and we will train you! The position performs a variety of duties which include, but are not limited to, greeting individuals, appointment scheduling, intake interviews, gathering information and paperwork. Reporting to the Practice Supervisor, the ideal individual is flexible, compassionate and professional. If you enjoy working with individuals during some of the most vulnerable times of their lives this may be just the opportunity you've been seeking. We are a healthcare company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for the last 55 years. We help people live their lives in recovery and we save lives every day. HOPE ~ HEALTH ~ HEALING Terros Health made the list!! "Most Admired Companies of 2020, 2022 & 2023" as awarded by AZ Big Media. Terros Health is hiring a Health Center Relations Specialist for our Olive Ave Health Center in Phoenix, AZ. Full Time, Employment Spanish Speaking Preferred! Minimum One- Year Relevant Front Office Customer Facing and Focused Service Experience in Healthcare, Hospitality (i.e., meeting or conventions, hotel), or Banking required. Front Office Experience in Healthcare, Behavioral Health, Dental or a Medical Office is Preferred Schedule: Work a closing shift once a week Monday to Thursday 11am to 8pm, and on Saturday rotation schedule is 7:30am to 5pm Health Center Relations Specialist Duties Include: Greet individuals coming into the clinic in a professional and courteous manner, assist their needs promptly with compassion, in accordance with Terros Health values. Process the check in of patients and notify the appropriate staff member of the arrival of patients. Update relevant information during auto-flow by completing four-point check. Review and update the daily schedules; ensuring all necessary data is accurately collected. Gather and maintain patient demographics, ensuring accurate and complete information, in compliance with UDS guidelines. Basic knowledge of insurance levels, such as, Medicare, Medicaid, commercial plans, and various other types. Benefits & Wellness Multiple medical plans - including a no premium plan for employees and their families Multiple dental plans - including orthodontia Financial well-being- 401(k) with a company match, interest free medical line of credit, financial education, planning, and support 4 Weeks of paid time off in the first year Wellness program Pet Insurance Group life and disability insurance Employee Assistance Program for the Whole Family Personal and family mental and physical health access Professional growth & development - including scholarships, clinical supervision, and CEUs Tuition discounts with GCU and The University of Phoenix Working Advantage- Employee perks and discounts Gym memberships Car rentals Flights, hotels, movies and more Bilingual pay differential

Posted 30+ days ago

M logo

Senior Labor Relations Representative (Attorney)

Metropolitan Transportation AuthorityNew York, NY

$93,000 - $103,000 / year

Position at MTA Headquarters JOB TITLE: Senior Labor Relations Representative DEPT/DIV: Labor Relations WORK LOCATION: 420 Lexington Ave FULL/PART-TIME FULL SALARY RANGE: $93,000 - $103,000 DEADLINE: Until filled This position is eligible for teleworking, which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date. Opening: The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation's largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Position Objective: Provide counsel and direction on the administration of labor agreements to ensure Metro-North Railroad's (MNR) primary mission to deliver a safe, reliable and efficient transportation service to the public. This position provides experienced interpretation and advisement on labor-management activities, collective bargaining agreements and labor law to protect MNR's financial interests and promote its strategic goals, with an objective to prevent and resolve labor disputes. Responsibilities: Arrange, attend, and participate in monthly conferences with union representatives to discuss contract grievances and employee discipline appeals; perform analytical review of claims, grievances, and discipline transcripts; prepare substantive letters of decision to Union General Chairman within specified time limitations set forth in collective bargaining agreements. Provide prompt and accurate responses to labor contract questions or concerns raised by operating department managers by telephone or email inquiries. Prepare written responses to correspondence received from outside agencies, unions, and employees. Draft legal briefs and serve as the MNR management advocate at final and binding arbitration sanctioned by the National Mediation Board for all contract grievance and employee discipline cases. Provide leadership and management on the interpretation and application of Collective Bargaining Agreements. Provide formal and informal instruction to Supervisors and Managers on the application of the labor agreements and on resolving disputes. Other duties as assigned. Qualifications: Knowledge/Skills/Abilities: Working knowledge of federal and state employment and labor laws. Working knowledge of mediation techniques. Familiarity with the interpretation and application of FMLA and ADA. Strong negotiation and conflict resolution skills. Excellent verbal and written communication skills. Strong interpersonal skills with the ability to interact with all levels in the Company and external contacts. Working knowledge of collective bargaining agreements, arbitration procedures, and the ability to analyze labor issues and apply the agreements to those issues. Must be able to conform to specific time limitations and deadlines. Working knowledge of Microsoft Office Suite and/or comparable applications. Education and Experience: Bachelor's Degree in Industrial/Labor Relations or related field. Minimum of five (5) years of experience in Labor Relations, including labor contract administration, grievance handling, and the presentation of arbitration cases. A law degree or Master's Degree in labor relations (or a related discipline), with two years of related experience, may be substituted for the above required experience. Preferred: Law Degree strongly preferred. Master's Degree in Industrial/Labor Relations or related major. Familiarity with the MTA's policies and procedures Familiarity with the MTA's collective bargaining procedures. Other Information May need to work outside of normal work hours (i.e., evenings and weekends) Travel may be required to other MTA locations or other external sites. According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission"). Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers, or within 180 days of hire or transfer for an employee entering an authorized driving position. Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

Posted 30+ days ago

SS&C Technologies logo

Associate Manager. Client Relations Specialist

SS&C TechnologiesDublin, OH

$65,000 - $125,000 / year

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Associate Manager Client Relations Specialist Locations: Kansas City, MO; Boston, MA; Braintree, MA; Chicago, IL; Denver, CO, Dallas, TX; Dublin, OH | Hybrid Why You Will Love It Here! Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans Your Future: 401k Matching Program, Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get To Do: Establish & lead collaborative relationships between customers and the SS&C organization Communicate with customers via conference calls, written electronic correspondence, and in face-to-face meetings Educate customers on implementing our products and services Analyze, anticipate, and identify customer needs and recommend innovative solutions Complete system change requests Research and resolve any system issues reported by customers Leverage extensive in-house training programs for industry knowledge and product expertise Mentor & lead less experienced associates Establish work priorities, plan projects, and ensure timelines are met Prepare status reports for customers Coordinate face-to-face meetings with customers onsite and at their location Ensure contractual obligations are achieved Assist with budgeting, billing, and contract administration Assist in onboarding new customers as they transition to SS&C's industry leading solutions What You Will Bring: Bachelor's degree and 3+ years of client facing work-related experience required ideally in financial services, with a preference for experience in transfer agency. Excellent written and verbal communication skills Strong project management skills Problem solving and numerical reasoning skills; ability to analyze data and take action Career oriented, highly motivated, and self-starting individual Ability to work in a fast paced, team environment Efficient time management with strong organizational skills Ability to quickly learn and adapt to new systems, processes, plans, and programs Proficiency in use of business productive tools such as word processing, spreadsheets, data management, project management, and presentations Proficiency in use of tools such as word processing, JIRA, Chorus/AWD, TA2000, 3270, and Microsoft Excel Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website: www.ssctech.com/careers. Salary/wage rate is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions. The expected base salary for the position in MA is between $65,000 USD to $115,000 USD. The expected base salary for the position in IL is between $80,000 USD to $125,000 USD. In addition to their salary, successful candidates may be eligible to receive an annual discretionary bonus and stock options. Applications will be accepted on an ongoing basis until the position is filled. #LI-RS1 #LI-HYBRID Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Posted 30+ days ago

A logo

Sr Recruiter Talent Acquisition University Relations

Academy Sports & Outdoors, Inc.Katy, TX
Who We Are At Academy Sports + Outdoors our vision is to be the best sports + outdoors retailer in the country - but what truly sets us apart is our people. We're a passionate, purpose-driven team that's as committed to each other as we are to our customers. We've spent over 80 years building a culture that puts people first. We believe in creating opportunities for growth, fostering meaningful connections, and supporting every Team Member's journey. What fuels us? Our belief in the power of fun. Here, you won't just help customers gear up for their next adventure - you'll launch one of your own. Whether you're starting out or leveling up, Academy is a place where fun can't lose! What You Will Work On You'll lead our campus recruiting strategy, building strong connections with universities and driving initiatives that attract top early-career talent. From planning and executing our Summer Intern Program to creating innovative sourcing strategies, you'll ensure we have a steady pipeline of future leaders. Your role will also include consulting with hiring managers to craft tailored recruiting plans that align with business needs. Beyond recruiting, you'll champion our employer brand on campus, positioning us as an employer of choice among students and faculty. You'll collaborate on succession planning, provide insights on hiring trends, and deliver exceptional candidate experiences throughout the full recruitment lifecycle. Expect to manage multiple priorities in a fast-paced environment while maintaining a high level of professionalism and customer service. Who You Will Work With You'll partner closely with our Talent Acquisition Manager, HR Business Partners, and functional leaders to anticipate staffing needs and align recruiting strategies with organizational goals. Collaboration is key-you'll work alongside internal teams, external vendors, and university representatives to create meaningful connections and deliver results. You'll also engage with interns, students, and faculty, representing our brand at career fairs, campus events, and networking sessions. Your ability to build relationships and communicate effectively will make you a trusted resource for both internal stakeholders and external partners. What You Bring Bring your energy, your ideas, and your love for sports and the outdoors. Bachelor's degree in Business, Human Resources, Communications, or related field (preferred) 5+ years of recruiting and talent acquisition experience Proficiency with applicant tracking systems (Workday preferred) and web-based recruiting tools Strong interpersonal, verbal, and written communication skills Ability to manage multiple priorities and meet deadlines in a fast-paced environment Expertise in sourcing strategies and leveraging recruiting resources Proficient in Microsoft Office (Word, Excel, PowerPoint) Experience planning and executing large-scale recruiting projects and events Retail industry experience is a plus A team-first attitude; while your core duties are your priority, you're happy to step in wherever you're needed Work Style and Physical Requirements Ability to travel up to 40% annually (primarily during spring and fall recruiting seasons) Comfortable working independently and as part of a team Strong organizational and time management skills Regular in-office attendance is required Acceptable level of hearing and vision to perform job duties Ability to adhere to company policies and professional standards Key Skills Talent Pipelining, Technical Recruiting, Executive Search, HR Leadership, Driving Results, Organizational Development Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.

Posted 1 week ago

Telnyx logo

Developer Relations Advocate

Telnyxpismo beach, CA

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
Hybrid remote
Benefits
Career Development

Job Description

About Telnyx

Telnyx is an industry leader that's not just imagining the future of global connectivity-we're building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network, to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people, devices, and applications.

We're driven by a desire to transform and modernize what's antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we're proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team.

Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.

The Role

We're growing our Developer Relations team and looking for our next advocate to join us in San Francisco. In this hybrid role, you'll serve as a technical bridge between Telnyx and the developers who build on our platform-writing code, building demos, engaging with the community, and representing Telnyx at industry events.

This role would suit a technical professional who thrives at the intersection of engineering and community. You're equally comfortable shipping code as you are explaining complex concepts to a room full of developers. The ability to work independently while collaborating across product, engineering, and marketing teams is essential.

Responsibilities

  • Build and maintain sample applications, quickstart guides, and integration demos that showcase Telnyx products
  • Contribute to SDKs, developer documentation, and API references
  • Write technical blog posts, tutorials, and code walkthroughs
  • Debug and troubleshoot complex integration issues alongside developers
  • Engage with developers on GitHub, Discord, Stack Overflow, and community forums
  • Represent Telnyx at conferences, meetups, hackathons, and community events in the Bay Area and beyond
  • Provide technical feedback to product and engineering teams based on developer insights
  • Create video content including demos, walkthroughs, and technical deep-dives
  • Build relationships with developer influencers, partners, and power users

What We Are Looking For

  • Adaptive and introspective; willing to learn, teach, lead, and follow
  • 3+ years of software engineering experience - you've shipped production code
  • Proficiency in at least two of: Python, JavaScript/TypeScript, Go, or Ruby
  • Experience working with REST APIs, webhooks, and real-time protocols
  • Impeccable written and verbal communication skills.
  • Comfortable presenting to groups of any size
  • Based in San Francisco - this is a hybrid role

Bonus Points For

  • Experience with telecom APIs, WebRTC, SIP, or real-time voice/messaging platforms
  • Previous Developer Relations, Developer Advocacy, or Technical Evangelism experience
  • Open-source contributions or a public portfolio of technical content
  • Experience with video content creation
  • Active presence in developer communities
  • Established relationships with developers who trust and respect your technical guidance

#LI-RH1

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