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AZPetVet logo

Client Relations Specialist - Happy Valley

AZPetVetGlendale, Arizona

$17 - $22 / hour

We’re hiring a Client Relations Specialist (Front Desk Receptionist) for our growing animal hospital. Salary: $17 - $21.50 / hour Benefits of being part of the Lovet team: 3 weeks of Paid Time Off in your first year 7 paid holidays Scrub/uniform allowance Health, Dental, Vision, and HSA Paid parental leave Hands on training and mentorship Personal and professional development and opportunities for growth How You’ll Make a Difference: As a Client Relations Specialist (receptionist), you are often the first and last face our clients see. When you join the Lovet team, you will help create positive, lasting impressions and build trust and loyalty with patients Greeting patients and clients with a warm, friendly smile and convey a calm, compassionate, and reassuring demeanor Help answer any questions a client may have, including referring them to another team member if needed Update patient records Collect and process payments Retrieve prescriptions Assist clients with pet supply and grooming purchases Maintain the front lobby area in a clean, neat, and orderly manner How You’ll Succeed: Comfortable interacting with furry, fuzzy, feathered, and scaly friends with calm and compassion Have strong interpersonal and oral communication skills. Have basic office skills such as typing, filing, and professional phone etiquette. Have your high school diploma or equivalent (preferred) About Lovet Pet Health Care: In 1984, we opened the doors of our first animal hospital – and today, our family has grown to include over 20 locations across Arizona, Chicago and Michigan. Together, our network offers outstanding healthcare for pets, provided by a team of more than 500 veterinary care professionals. TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent health care practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental®, ClearChoice Dental Implant Centers®, WellNow Urgent Care®, Chapter Aesthetic StudioSM and AZPetVet. Combined, the practices serve more than 35,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago. For more information, visit teamtag.com. TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Posted 1 week ago

University of Washington logo

Payer Relations Specialist - Uwmedicine

University of WashingtonSeattle, Washington

$69,720 - $90,000 / year

Job Description UWMEDICINE CONTRACTING & PAYER RELATIONS has an outstanding opportunity for a PAYER RELATIONS SPECIALIST . WORK SCHEDULE Full-Time - 100% FTE Hybrid Schedule POSITION HIGHLIGHTS Support payer relations operations through research, analysis, and coordination of managed care contracting activities. Assist with drafting, reviewing, and maintaining contract documents and credentialing applications to ensure accuracy and compliance. Contribute to negotiations, issue resolution, appeals, and single‑case contract development through policy research, document preparation, and stakeholder communication. DESCRIPTION The PAYER RELATIONS SPECIALIST provides support in the efforts of the Payer Relations Program of the UW Medicine's Contracting & Payer Relations Department in the managed care/health insurance contracting process, including assistance in negotiations of large and small scale managed care agreements, assistance in drafting and review of contract language, maintenance of online and physical contract files, research of payer policies and healthcare regulations and laws, assistance in resolution of contract-related issues, completion of annual facility/payer credentialing applications, and other contracting-related tasks as applicable. PRIMARY JOB RESPONSIBILITIES Conduct research, communications, and analysis to appropriately respond to or evaluate issues raised by Contracting staff or internal/external stakeholders and develop/facilitate responses Assist in oversight of contract document control process to assure that contract documents are executed and filed in an accurate, consistent, and efficient manner, and filed/maintained in compliance with all applicable laws, regulations, and UW Medicine policies Complete annual payer credentialing applications and forms for facilities, including communication with payers and internal stakeholders as necessary Ensure that annual facility credentialing (including re-credentialing) applications and forms are accurately submitted within the timelines required by contracted managed payers Maintain accurate and consistent records of submitted credentialing applications and forms, payer responses and communications related to applications and forms, and all other relevant documents Assist in negotiations with contracted managed care payers to secure favorable contract terms, including reimbursement rates, key contract language, and issue resolution Assist in protests and/or appeals of adverse hospital and/or professional services claims decisions by payers, including research of relevant case facts, contracts, payer policies, or regulations, drafting of protest/appeal letters, and communications with UW Medicine and payer staff Organize, oversee, attend, and/or participate in periodic payer operations meetings in collaboration with the Director of Provider Relations Track issues and resolutions to issues to possibly address in subsequent contract negotiation processes Communicate with contracted payer and UW Medicine staff members as is required to accomplish the day to day duties and functions of the Contracting & Payer Relations Department Negotiate and draft single case contracts with government and commercial managed care payers to to accurately reflect all relevant agreement details, including but not limited to reimbursement terms, payment deadlines, and risk mitigation terms Maintain information and data related to single case contracts and provide regular reporting regarding single case contract volumes, related charges and reimbursement, and other key information Draft and review managed care contract language as is required to accomplish day to day duties and functions of the Contracting & Payer Relations Department REQUIRED QUALIFICATIONS Bachelor’s Degree in Business, Health Administration, Nursing or other related fields A minimum of two to three years experience in care/health insurance contracting and negotiations, healthcare provider reimbursement, health insurance payer/provider relations, and/or healthcare payer policies/processes Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration. Compensation, Benefits and Position Details Pay Range Minimum: $69,720.00 annual Pay Range Maximum: $90,000.00 annual Other Compensation: - Benefits: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/ Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: Not Applicable About the UW Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 . To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .

Posted 2 weeks ago

Raymond James logo

Senior Employee Relations Advisor

Raymond JamesSaint Petersburg, Florida
Job Description Summary Job Description The Senior Employee Relations Advisor will serve as a trusted resource for employees and people leaders, providing guidance on workplace policies, conflict resolution, and performance management. This role requires a deep understanding of ER practices, including providing guidance on handling employee conduct, and ensuring compliance with company policies and applicable laws. Essential Duties and Responsibilities Acts as a point of contact for employees and managers, providing guidance and support on employee relations matters such as performance management, disciplinary actions, and conflict resolution Investigates and recommends appropriate action on moderate to complex associate complaints, issues and concerns Provides guidance to leaders on the progressive discipline process, consulting on when to issue progressive discipline documents, for issues including, but not limited to, addressing performance gaps, conduct concerns, and other management concerns Ensures compliance with all applicable federal, state and local laws and regulations Works collaboratively with the Leave team to facilitate the ADA interactive process with business line People Leaders. Facilitates training on ER topics such as conflict resolution, addressing performance concerns, and workplace policies Responsible for managing the termination process, including notification meetings, and facilitating the end-of-leave process. Maintains accurate and confidential records of employee relations cases and reports trends or recurring issues to HR Business Partners Administers work rules and monitors their application and enforcement to ensure fairness and consistency Ability to identify risk on employment matters and partner with internal employment counsel as appropriate Provides counsel and guidance to managers and associates regarding company policies and procedures Collaborates with the Employee Relations Director to develop, update, and implement employee relations policies and procedures Performs other duties and responsibilities as assigned Knowledge, Skills, and Abilities: Knowledge of: Principles, practices, and procedures of human resources administration associated with exposure to employment law policy and practice. Microsoft Office Suite and Workday experience is preferred Qualifications: Bachelor’s degree in Human Resources, Business/Public Administration, or a related field 5+ years of experience in employee relations, HR consulting, or a related role Strong knowledge of employment laws and regulations (e.g., FMLA, ADA, FLSA, etc.) Exceptional communication, coaching, conflict resolution, and problem-solving skills Proven experience conducting investigations and delivering actionable recommendations Interpreting and applying company policy and applicable rules to issues and problems. Preparing and delivering clear, effective, and professional presentations. Ability to: Communicate effectively with all levels within the organization. Practice and promote integrity and ethical behavior. Demonstrate excellent organizational skills in prioritizing workload in a fast-paced environment with changing deadlines. Coordinate and lead multiple projects simultaneously. Demonstrate excellent interpersonal and written/verbal communication skills. Maintain confidentiality and sensitivity to all issues. Keep all appropriate parties up to date on decisions, changes, and other relevant information. Education Bachelor’s: Business Administration, Bachelor’s: Human Resources Management, Bachelor’s: Organizational Behavior Studies Work Experience General Experience - 3 to 6 years Certifications Travel Less than 25% Workstyle Hybrid At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to: Grow professionally and inspire others to do the sameWork with and through others to achieve desired outcomes Make prompt, pragmatic choices and act with the client in mindTake ownership and hold themselves and others accountable for delivering results that matter Contribute to the continuous evolution of the firm At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Posted 1 week ago

New Relic logo

Employee Relations Partner

New RelicPortland, Oregon

$83,000 - $104,000 / year

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic’s People Team is seeking a proactive Employee Relations (ER) Manager who will focus on maintaining a fair, legally sound, and consistent work environment through effective management of employee relations issues, investigation procedures, and policy application across our global operations. contributing to mitigating organizational risk and fostering positive employee relationships. What you'll do Serve as a subject matter expert on local ER policies, providing interpretation and risk-based guidance to HR Business Partners (HRBPs) and managers. Manage and document complex employee relations investigations, escalating high-risk sensitive cases to senior HR leaders or Legal partners as appropriate. Provide clear, consistent, and legally sound advice to managers on policy interpretation, especially in cases where local laws intersect with global standards. Provide day-to-day performance management guidance to management (coaching, counseling, career development, performance improvement plans, disciplinary actions, etc.) Collaborate closely with Legal and HRBP Stakeholders to ensure the resolution of employee relations issues is legally sound. Execute the dissemination and maintenance of global HR policies and the Employee Handbook, ensuring consistent interpretation while accommodating local legal requirements. Apply current knowledge of international and US labor laws to ER cases, partnering with Legal and HRBPs to assess the impact of new legislation on existing practices. Design, maintain, and standardize official employment templates for multi-country use, ensuring localization of legal clauses where required. Support the identification of new or streamlined global HR operational processes (e.g., leave management, international onboarding/offboarding) to enhance efficiency and compliance across all entities. This role requires 3-5 years of progressive HR experience in HR, with a strong focus on Employee Relations, policy administration, and HR compliance. Strong foundational knowledge of major U.S. employment laws (FLSA, Title VII, FMLA, ADA) and the ability to apply these laws directly to employee relations issues. Demonstrated ability to efficiently research, interpret, and apply non-U.S. labor and employment law principles under the direction of Legal and senior HR stakeholders. Functional knowledge of HR principles, practice, and processes including employment federal, state, and local laws. Strong problem solving, collaboration, critical thinking, and team building skills. Attention to detail, the utmost discretion when working with confidential data, and dedication to customer service. Bachelor's degree or equivalent work experience in business, systems, HR, or related fields. Bonus points if you have Experience managing employee relations (e.g., policy implementation, employee relations, and compliance) across multiple international jurisdictions. Demonstrated ability to adapt global policies to align with local labor laws, cultural norms, and statutory requirements. HR Certification (e.g., SHRM-CP, SHRM-SCP, or PHR/SPHR) – Global certifications (like GPHR) a strong plus. High degree of cultural intelligence and demonstrated ability to navigate and resolve conflicts arising from diverse cultural backgrounds, communication styles, and local workplace norms. High level of working knowledge of global HRIS (Workday preferred) systems, ATS systems (Greenhouse preferred), ticketing system knowledge, and HR Operations automation processes. General understanding of international mobility/expatriate management. Please note that visa sponsorship is not available for this position. #LI-GK1 #LI- Remote The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees. Estimated Base Pay Range $83,000 - $104,000USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com . We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance .Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Posted 1 week ago

NVIDIA logo

Senior Developer Relations Manager, Capital Markets

NVIDIAUs, New York

$152,000 - $218,500 / year

We are seeking a highly technical and strategic Developer Relations Manager to join our team, focusing on the capital markets ecosystem. In this pivotal role, you will have the opportunity to work directly with quants, traders, developers, and IT professionals in financial firms, ISVs, and CSPs on delivering groundbreaking AI-first solutions powered by NVIDIA technology. What you'll be doing: Be the technical authority for our capital markets ecosystem, ensuring flawless execution and impactful results. Collaborate with cross-functional teams, including solution architects, engineering, product management, and marketing, to successfully implement initiatives that drive engagement and growth of the ecosystem. Build and nurture relationships with quants, developers, partners, and industry leaders to foster a vibrant AI-driven capital markets community. Provide technical mentorship and support to quant researchers, developers, and financial engineers, helping them innovate and win using NVIDIA's technologies. Act as the voice of the developer, gathering insights and feedback to directly influence the product roadmap for NVIDIA's AI platforms and tools, ensuring they meet the evolving needs of the Capital Markets developer community. Coordinate and participate in events, webinars, and other activities to showcase our solutions and engage with the capital markets community. What we need to see: MS/PhD in Computer Science or Engineering (or equivalent business strategy experience); MBA is a strong plus. 5+ years of experience in a major technology company or financial firm managing external partnerships or delivering libraries, benchmarks, and SDKs Experience managing technical and business alliances across multiple partner groups and peer team(s) Deep knowledge of the capital markets ecosystem, workflows, and applicable high-performance computing and AI/ML technologies World-class communication skills with a demonstrated ability to clearly articulate sophisticated technical concepts to technical and non-technical audiences Ways to stand out from the crowd: Hands-on background with quantitative finance and/or trading workflows, libraries, and SDKs Hands-on experience in high-performance computing environments, benchmark design, machine learning, and/or deep learning applied to finance Familiarity with NVIDIA’s libraries and SDKs (CUDA, CUDA-X, AI) and an understanding of how GPU acceleration can be applied to financial workloads. NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative and autonomous, we want to hear from you! Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 152,000 USD - 218,500 USD for Level 3, and 184,000 USD - 287,500 USD for Level 4. You will also be eligible for equity and benefits . Applications for this job will be accepted at least until January 20, 2026. This posting is for an existing vacancy. NVIDIA uses AI tools in its recruiting processes. NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

Posted 2 weeks ago

E logo

Investor Relations, Associate

Enterprise ResidentialColumbia, Maryland

$63,000 - $73,000 / year

E nterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands – all to make home and community places of pride, power and belonging. Join us at enterprisecommunity.org Working at Enterprise At Enterprise, you’ll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You’ll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you’re valued and supported in your growth journey. Enterprise offers career opportunities in our offices across the country with an exceptional benefits package . Job Description Summary Enterprise Housing Credit Investments seeks an Associate on the Investor Relations team to support investor relationship management and transaction execution for low-income housing tax credit (LIHTC) investments. This role assists senior team members with compiling materials, ensuring data integrity, and coordinating tasks across internal teams to facilitate timely and accurate execution. Responsibilities include managing documentation flow, coordinating due diligence items, assembling investor materials, and tracking deadlines to advance transactions through the syndication process. The Associate must work with a strong sense of urgency through the syndication process. Job Description Key Responsibilities: Investor Support: Support the Analysts and senior team members in managing investor relationships; respond to routine inquiries. Screening Opportunities: Monitor and accurately track deal flow in a fast-paced front-office environment. Transaction Coordination: Assemble investment materials (financial projections, market analysis, sponsor financials) for investor review; support diligence and closing checklists. Data & Reporting: Maintain pipeline accuracy; update Salesforce and internal systems to ensure data integrity. Operational Support: Prepare meeting materials for investor pipeline calls; track timelines and deliverables. Learning & Development: Build knowledge of LIHTC underwriting standards, real estate due diligence, and investor-specific criteria. Willing to travel up to 5-10%. Qualifications: Associate degree in Business, Finance, Accounting, Urban Planning, or related field. Bachelor’s degree or higher is a plus. 1+ years of experience with LIHTC transactions. Excellent organizational skills, ability to coordinate complex activities and to prioritize conflicting demands, and ability to manage and maintain large quantities of documents. Proficiency in Excel, Word, and PowerPoint; Salesforce experience a plus. Excellent attention to detail and ability to manage multiple priorities. Total Rewards at Enterprise: You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family. The base salary for this role is $63,000 to $73,000 , depending on level of skills and experience. The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs. At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others. #LI-JW1 #ID

Posted 1 week ago

Frontpath Health Coalition logo

Provider Relations and Contracting Specialist

Frontpath Health CoalitionPerrysburg, Ohio
Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Vision insurance The role of the Provider Relations and Contracting Specialist is to provide FrontPath members and their enrollees with access to a broad and cost-effective provider network. The role focusses on retaining and growing the network providers through building ongoing and trusted working relationships with providers and through delivering excellent provider service. The Provider Relations and Contracting Specialist coordinates the resolution of provider issues with appropriate FrontPath leader or staff. Major Areas of Responsibility : Leads the provider contracting process with new and current participating providers, including standard processes for review of requests for participation, contracting and negotiations for facility, ancillary and professional providers. · Oversees, conducts and documents facility, ancillary and professional delegated and direct recredentialing cycles. Ongoing monthly review of CAQH Summary reports to identify any listings related to FrontPath providers. · Maintains an accurate and up-to-date provider database for use in network management, claims repricing and the provider directory. This includes weekly and monthly reporting of provider files to TPAs and weekly updates to the provider directory. · Assists the FrontPath customer service specialist, and coordinates distribution of problems for resolution to the appropriate FrontPath leader or staff. Conducts personal follow-up with providers, brokers or TPAs on provider related issues and topics. · Manages the implementation process (provider adds) for all new providers and for implementation of new negotiated facility and ancillary provider rates. · Coordinates FrontPath resources to respond appropriately to provider inquiries on claims repricing topics and issues. · Manages communications with providers; provide appropriate educational opportunities and resources; respond to provider claims inquiries, requests for fee schedules and related information. · Oversees Claimshop user access for members and providers, including loading into ClaimShop and periodic reverification with provider groups and members. · Negotiates Single Case Agreements with out of network providers or large case agreements with existing tertiary participating providers at the request or with the approval of the plan sponsor. Assists in the claims repricing function by processing assigned Pend Codes as required in a timely manner. · Works collaboratively with internal and external stakeholders to foster strong relationships between FrontPath and network providers to provide value and access to FrontPath members. Carries out other duties as assigned. Experience Required : Minimum Bachelor’s degree from an accredited college or university or equivalent relevant work experience. 3 + years related work experience, primarily including provider contracting or claims oversight functions. · Demonstrated knowledge relative to local provider and purchaser markets. · Demonstrated ability and proven track record to create and foster strategic relationships with key stakeholders at provider organizations. Demonstrated ability to use analytics to inform rate negotiations and strategic decision-making. Excellent oral, written, and interpersonal communication skills. Proven ability to work within a team and to foster teamwork. Strong planning, problem-solving, time management, organizational and prioritization skills. · Demonstrated skill in use of Word, Excel, Access, Power Point, Outlook. This is a full-time position reporting to the President and Chief Executive Officer. FrontPath is a not for profit, cooperative venture that partners area businesses, public entitiesand labor organizations (Members) with our region’s healthcareprovider community. FrontPath is not just another health care benefits or insurance product. Since we began in 1988, FrontPath has understood that enhancing quality not only improves health care, but ultimately improves efficiencies and reduces costs.

Posted 30+ days ago

Graphite logo

Developer Relations

GraphiteSan Francisco, California

$160,000 - $190,000 / year

Graphite builds consumer-quality tools for modern software engineering teams, so they can ship faster and create amazing products. Our product Graphite is the code review platform for the age of AI . Thousands of engineers at high-growth companies like Shopify, Datadog, Snowflake, Asana , and Ramp use Graphite on top of their GitHub repos every day to ship pull requests faster. Graphite takes best-in-class workflows and tooling from companies like Google and Meta and extends them to help engineers write and review code collaboratively with increasingly capable AI agents. Our company We’re a small-but-mighty team of 40+ based in Manhattan in the heart of Soho, with a passionate and rapidly growing group of users at top engineering orgs like Datadog, Vercel, Ramp, and Snowflake. We've raised a $52mil Series B ( featured in TechCrunch ) led by Christine Esserman , following a previous $20mil Series A from Peter Levine at Andreessen Horowitz (who led GitHub's Series A). Other investors include folks like Tom Preston-Werner (founder of GitHub), Sam Lambert (Planetscale CEO & ex-GitHub CTO), Sebastian Markbåge (creator of React), and many more . Our culture centers on putting people first, applying science and craft, practicing disciplined ambition, and giving ownership - both literally (with equity) and in the responsibility and scope you’ll have as a part of our early team. Outside of work you’ll find us brewing espresso drinks, producing music, or practicing yoga. We can’t wait to see what you’ll add to the mix! About the role Graphite is looking for a Developer relations manager to help grow our community and support developers in getting the most out of our product. This role is based in the San Francisco Bay Area and offers the opportunity to be on the ground floor of a growing devtools company, with real influence on both product direction and community engagement. In this role, you’ll create content, connect with engineers online and in person, and contribute to product education and adoption. You’ll work closely with the product, engineering, & GTM teams to help shape how Graphite shows up in the developer ecosystem and ensure we’re building with our community in mind. We’re rethinking how fast-moving engineering teams write and review code—and we know the best ideas come from ambitious, curious people who are close to the problem. What you’ll do Engage with our developer community on social media platforms including, but not limited to, Reddit, X, LinkedIn & more to drive brand awareness, brand loyalty, and knowledge of product development. Build groundswell of positive public sentiment and community both physically or virtually. Attend developer-focused conferences & participate in Graphite-run events. Develop engaging technical content to increase feature/product awareness. Lead the planning, execution, and support of hackathons to engage developer communities, showcase product capabilities, and foster innovation through hands-on collaboration and technical evangelism. Work collaboratively with our GTM & Product teams to develop strong messaging to communicate to technical audiences. What we’re looking for Someone who has led developer relations at a developer tools/B2B Software company. Someone who has experience building a strong sense of technical community around a product Someone who has worked collaboratively with both GTM & Product teams. Someone with proven success in building both engaging & unique content to technical audiences Nice to haves Someone with a technical background whether it be a computer science degree or former experience in a software development role Someone how has experiene building Video & Audio content with a proof of subscription Life at Graphite Competitive comp (160-190k base + equity) . We're backed by some of the best investors and are excited to offer competitive compensation packages. Role trajectory. We're excited to build a team whose responsibilities and comp to grow as we do. Benefits. Top-tier health, dental, and vision coverage and 16 weeks paid parental leave. Time to decompress. We ask that our team take 4 weeks of vacation a year to unplug and unwind. The team that eats together. Company-paid lunch, snacks, and coffee during workdays. 401(k): Helps you save for retirement. As a team, we're very aware of the systemic structural issues that have created inequalities for many communities, especially in the tech industry. We recognize that women and underrepresented minorities are statistically less likely to apply for a role that they feel unqualified for. If you are interested in this role but you’re concerned about not meeting all requirements, we encourage you to apply anyway - we'd love to get to know you and see if there's a place for you here at Graphite!

Posted 1 day ago

Boys Town logo

Director Foundation Relations

Boys TownOmaha, Nebraska
Boys Town is seeking a dynamic and experienced Director of Foundation Relations to join our development team. This role is pivotal in securing major philanthropic gifts from foundations to support the organization’s strategic initiatives. You will be responsible for operations and staff to implement a comprehensive foundation fundraising and development program. We are looking for a strategic thinker, who can see the big picture and tell the story. You will oversee a team of 3 staff (two full-time and one part-time). MAJOR RESPONSIBILITIES & DUTIES: Hires, manages, and evaluates staff. Directs the organizational strategy of soliciting funds through grant writing from foundations and corporations Identifies, qualifies, and develops relationships with new, large national foundations and corporations, Develops a strategy to increase funding from foundations and corporations year over year. Research corporate and foundation prospects for various projects and recommends proposal design and strategies for solicitation. Works closely with departmental staff in research, development and writing of proposals to corporations and foundations to benefit Boys Town. Reviews and assists with reports concerning corporate and foundation donors and prospects. Ability to create foundation funding strategies for capital campaigns and program expansions. Develops and maintains appropriate donor tracking and reporting systems. Represents the Development Department before a variety of individuals and groups and provides information regarding fundraising activities and Boys Town programs. Ensures that grant applications are of high quality and that the team is clearly communicating how Boys Town’s programs are directly addressing societal needs. Writes grant proposals and reports, coordinates budgetary and program information for grants, monitors the proposal review process and deadline calendar. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of fundraising techniques and practices including foundation solicitation, donor recognition, and post-award reporting. Strong interpersonal skills and organizational skills. Ability to conceptualize and write proposals to secure grants that support Boys Town’s strategic goals. Ability to read Form 990s and conduct foundation research. Strong understanding of the nuances of different foundations. Experience with capital campaigns. Ability to identify, cultivate, solicit, and steward corporate foundations private foundations, community foundations and United Way affiliates. Knowledge of strategic planning, resource allocation, leadership technique, and coordination of people and resources in a non-profit organization. Knowledge of budget review and analysis. Computer skills in Microsoft Office and development or donor database systems and tools. Ability to communicate at all levels in the organization and with external business contacts in an articulate, professional manner while maintaining necessary degree of confidentiality. Ability to build and sustain successful, professional relationships. Ability to successfully lead a team of associates. Strong knowledge of Boys Town model. Available to travel. REQUIRED QUALIFICATIONS: Bachelor's Degree in Marketing, Business or related field required. Minimum 7 years of experience including successful fundraising, proposal development, stewardship, donor recognition, and conducting complex prospect research required. Available to travel required. PREFERRED QUALIFICATIONS: Master's Degree preferred. Work with large national foundations preferred. Grant Professional Certification (GPC) preferred. Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization. Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission. PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT: Position is relatively sedentary in a normal office administrative environment involving minimum exposure to physical risks. Will use office equipment such as a computer/laptop, monitor, keyboard, and a general workstation set-up. Care and respect for others is more than a commitment at Boys Town – it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results. About Boys Town: Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life. This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.

Posted 2 weeks ago

Blue Origin logo

Senior Employee Relations Specialist

Blue OriginHuntsville, Florida

$134,434 - $188,207 / year

Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight! This role is part of Blue Origin corporate functions, providing centralized support across Blue Origin business unit teams, functions, and locations. As part of a hardworking team of specialists, you will s hare in the team’s impact on all aspects of Employee Relations. You will provide counsel regarding people related policies and procedures to help problem solve and explore alternatives for conflict resolution and organizational changes. Reporting to the Director, Employee Relations, you will support planning and managing Employee Relations related projects and programs. Special Mentions Relocation provided Travel expected up to 30% of the time Responsibilities include but are not limited to: Conduct HR investigations regarding workplace issues such as employee complaints, discrimination, and harassment Root cause analysis, and recommendations regarding policy changes, development, interpretation, and precedent setting problem resolution Maintain knowledge of, interpret, and provide guidance to employees, managers, and Human Resources regarding policies, procedures, and programs, as well as federal and state labor laws Create and provide proactive training and education to managers and Human Resources regarding employment best practices Assist with conflict resolution including facilitating and/or mediating difficult escalated conversations Minimum Qualifications Bachelor’s degree completed or in progress in Business, Human Resources, or related discipline 7+ years of experience in human resources to include researching and resolving employee relations issues and managing highly sensitive and confidential information Experience with successful fact-finding investigations and managing complaints related to employee relations issues Experience providing guidance to employees, managers, and HR colleagues regarding policies, procedures, and programs as well as federal and state labor laws Preferred Qualifications Investigative and analytical techniques, procedures and requirements Advanced conflict resolution and influencing skills Compile, research, and analyze information Compose and present comprehensive reports Compensation Range for: WA applicants is $134,434.00 - $188,207.25 Other site ranges may differ Culture Statement Don’t meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Export Control Regulations Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Background Check Required for all positions: Blue’s Standard Background Check Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training. Required for certain Job Profiles: Ability to obtain and maintain Merchant Mariner Credential, which includes pre-employment and random drug testing as well as DOT physical Benefits Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program. Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays. Dependent on role type and job level, employees may be eligible for benefits and bonuses based on the company's intent to reward individual contributions and enable them to share in the company's results, or other factors at the company's sole discretion. Bonus amounts and eligibility are not guaranteed and subject to change and cancellation. Please check with your recruiter for more details. Equal Employment Opportunity Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on “Know Your Rights,” please see here . Affirmative Action and Disability Accommodation Applicants wishing to receive information on Blue Origin’s Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at EEOCompliance@blueorigin.com . Please note this is a publicly managed inbox. Please do not include any personal medical information in your request. California Applicant Privacy Notice If you are a California resident, please reference the CA Applicant Privacy Notice here .

Posted 2 weeks ago

Mass General Brigham logo

Senior Patient Family Relations Specialist

Mass General BrighamBoston, Massachusetts

$70,990 - $101,202 / year

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The focus of this position is to support patient and family rights and needs, assist in resolving concerns, highlight compliments of staff, and foster a welcoming environment. The role serves as a liaison between patients, loved ones, and staff in acknowledging and responding to feedback (grievances, complaints, assists, and compliments) in a compassionate and supportive manner. The Patient and Family Relations senior specialist serves as an internal clinical and operations resource for PFR, serving as a mentor and coach for specialists and representatives, performing chart reviews, clarifying medical terminology, and modeling best practices related to correspondence, family meetings, rounding, and interacting with clinical care teams. The senior specialist takes lead on cases escalated from staff and those referred by senior leaders. A significant portion of the role involves supporting care teams in managing challenging behaviors, up to and including care agreements and dismissal management. The senior specialist embodies the institution’s commitment to optimizing the patient experience and cultivating a strong patient and family centered culture. This role reports to the AMC senior manager, Patient and Family Relations. Because this role in an active change management environment, the senior specialist will need to demonstrate maturity, flexibility, and open mindedness as the contours of this position will actively evolve over time. Principal Duties and Responsibilities: Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation. Serves as an internal clinical and operations resource for the rest of the team, performing chart reviews, clarifying medical terminology, and interacting with clinical care teams. Serves as a role model, mentor, and coach for recruiting, onboarding, training, evaluating, and integrating staff into PFR and PFR workflow. Performs chart reviews, clarifying medical terminology, and interacting with clinical care teams. Meets with patients and families in the ED, inpatient units, and the PFR office. Negotiates and mitigates expectations to promote satisfaction, ensure quality and safety, and minimize the risk of adversarial outcomes. Serves as a team lead for meetings with safety specialists, risk managers, and leadership. Serve as a team lead for Apology and Disclosure and other family meetings, and as a resource to care teams in managing challenging behaviors and patient dismissals. Conducts timely investigations and response to patient grievances, complaints, and concerns, including interviewing staff and reviewing medical records. Facilitates effective communication between patients, families, and staff to enhance patient and family-centered care and support mutual goals. Prepares formal correspondence and documentation, both patient-facing and internally, such as letters, emails, and reports, with efficiency and accuracy. Mediates and mitigates expectations to promote satisfaction, ensure quality and safety, and minimize risk of adversarial outcomes. Identifies patterns of service breakdowns and escalates to senior manager to share with Patient Experience measurement and improvement team. Supports patients and families in understanding patient rights and responsibilities, responds to patient complaints or concerns in accordance with DPH, CMS and The Joint Commission regulatory standards for patient complaints and grievances. Documents patient and staff concerns/requests in confidential department database. Rounds in high-volume clinical areas to obtain preemptive feedback from patients, visitors, and staff regarding AMC care experiences, when appropriate, and aligned with hospital safety policies. Diversity, Equity, and Inclusion (DEI) – Demonstrate a commitment to supporting MGB DEI initiatives, using the organizational tools and training provided to help identify and dismantle systemic racism within departmental processes, and all other forms of possible discrimination. Other duties as assigned. Qualifications Qualifications: Bachelor’s degree in clinical field, social work, psychology, human services , or related field preferred. 5 -8 years of clinical and/or operational experience in a hospital or health care settin g, or 4 years of demonstrated high performance in a Patient and Family Relations specialist position. A combination of education and experience may be substituted for requirements . S kills/Abilities/Competencies: Strong understanding of health care operations with particular expertise in understanding and communicating clinical aspects of chart review and clinical conversations with care teams. Models succinct and comprehensive patient care report narratives so “the ask” and context are clear for the reader or listener. Ability to communicate, both verbally and in writing, clearly, compassionately, sensitively, and in a health literate way, with patients and their loved ones , physicians, colleagues , and all levels of the organization . Excellent interpersonal service skills with demonstrated qualities of compassion, respect, calm demeanor, and strong emotional self-regulation via phone and in person, while assisting a wide range of customers with varying needs . Flexible thinker, with the ability to advocate for patients and families , balancing the needs of the care team. Experience in managing multiple tasks and functions, in a fast-paced environment, prioritizing and meeting deadlines. High level of sensitivity to confidential information . Exhibits excellent organizational and collaboration skills. Excellent maturity and mediation skills in a diverse and multicultural environment. Ability to continuously respect and value diversity. Experience working with data and data tracking. Computer Skills: Proficien t in Microsoft Word, Excel, and PowerPoint. S upervisory Responsibilities : No direct reports; indirectly provide s leadership and guidance to colleagues with less experience . F iscal Responsibility No direct budgetary responsibility . D emonstrates fiscal responsibility by effectively using Mass General Brigham resources . Working Conditions : The duties require daily use of computer , phone , printer and fax . T he employee is frequently required to sit; talk , hear , use hands to finger; handle; or feel; reach with hands and arms , and is occasionally to stand and walk. D uties require f requently lift ing and/or mov ing up to 5 pounds and occasionally lift ing or mov ing up to 20 pounds. Specific vision abilities required by the job include close and distance vision and depth perception. Possible local travel to Mass General Brigham sites . Additional Job Details (if applicable) Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $70,990.40 - $101,202.40/Annual Grade 7At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Posted 1 week ago

A logo

Georgia Government Relations Director

Alzheimer's Association CareersAtlanta, Georgia

$82,000 - $128,500 / year

Position Summary: The Georgia State Government Relations Director serves as the principal staff for state government affairs and chief lobbyist in Georgia representing the Alzheimer’s Association before Georgia legislature, governor, relevant state agencies, coalitions and community partners, and on statewide task forces and work groups. This position serves as a registered lobbyist with the state and is responsible for developing and executing a strategy to implement the Alzheimer’s Association’s coordinated nationwide state policy priorities including issues related to insurance coverage, Medicaid, long-term care, training standards, workforce issues, aging policy, and other related issues. The State Government Relations Director reports to the Territory Government Relations Director. Responsibilities Essential functions and responsibilities include, but are not limited to: Plan and execute a multi-year state legislative and regulatory agenda with a focus on implementation of the Association's state policy priorities, in collaboration with the National Public Policy Office. Draft bills and regulatory language and secure bill sponsors. Testify regularly before state legislative committees and train volunteer advocates and other Association staff to provide testimony on behalf of the Association as needed. Develop and grow relationships with legislators, state government officials and community stakeholders, ensuring the Association is represented on relevant statewide task forces, workgroups, committees and coalitions. Track state legislation utilizing the Association’s approved tracking system and monitor committee meetings and legislative action. Report lobbying activities as required and ensure compliance with the Association’s approved lobbying compliance vendor and internal tracking system. Collaborate with the local Grassroots Advocacy Manager to plan and execute the Association’s annual State Advocacy Day event at the state capitol. Identify opportunities for grassroots engagement on state issues and assist as needed in the execution of state-level advocacy activities, including coordinating office visits, correspondence, and other activities. Provide regular updates to the state Chapter Executive and other functional leaders; prepare reports and presentations for Chapter Board meetings and community events as requested. Collaborate with Association staff across the state chapter regularly to advance mission priorities and provide policy expertise. Participate in major events hosted by the state Chapter including Walk, galas, etc. Other duties as assigned Qualifications Bachelor’s degree required. At least 5 years experience working in state government affairs setting; as a state legislative staff person; or as policy staff in the governor’s office or relevant state agency, preferably in Georgia. Knowledge, Skills and Abilities Has current contacts within the state legislature and executive branch, and with potential partners and collaborators in Understands, and has experience with the legislative, regulatory, and budget process in Familiar with Medicaid, aging, health, drug coverage, and long-term care issues. Demonstrates the ability to anticipate, identify, organize, and analyze public policy opportunities. Possess excellent written and oral communications skills. Detail-oriented, adaptable, organized and able to successfully manage multiple projects and tasks. Proven self-starter with excellent judgment and careful attention to detail. Strong negotiation skills. Ability to work effectively with diverse populations with a high level of integrity, diplomacy and initiative. Must possess a valid driver’s license, good driving record, access to a reliable vehicle and proof of automobile insurance. Ability/willingness to travel across the state, including some evenings and weekends (up to 20%). Travel by car and occasionally by air is required. Attend the Association's annual Advocacy Forum in Washington, D.C. and other national and regional training and professional development meetings. Title: Georgia Government Relations Director Position Location: Close proximity to Georgia state capital Full time Position Grade & Compensation: Grade 209 The Alzheimer's Association’s good faith expectation for the salary range for this role is between $82,000 – $128,500 Reports To: Territory Government Relations Director Who We Are : The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia– by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support. The Alzheimer’s Association announced a landmark $100 million investment in research for 2023. This unparalleled commitment is illustrative of the momentum we are building in dementia research — our investments today will lead to breakthroughs tomorrow. At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,750 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease. We warmly invite qualified applicants to consider this opportunity to make a life-changing impact on the millions living with Alzheimer’s, their caregivers and those that may develop the disease in the future. Read on to learn more about the role, then visit our website www.alz.org/jobs to explore who we are and why we've been recognized as a Best Place to Work for the last twelve years in a row. At the Alzheimer's Association®, we believe that diverse perspectives are critical to achieving health equity — meaning that all communities have a fair and just opportunity for early diagnosis and access to risk reduction and quality care. The Association is committed to engaging underrepresented and underserved communities and responding with resources and education to address the disproportionate impact of Alzheimer’s and dementia. The Alzheimer’s Association commitment remains steadfast in engaging all communities in our full mission. The Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment to the fullest extent required by law, including, but not limited to, on the basis of race, color, religion, age, sex, national origin, gender identity, disability status, genetics, protected veteran status, sexual orientation, or any other legally protected characteristic. Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan. Please click HERE for more information. Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.

Posted 2 weeks ago

Nordson logo

Coordinator, Investor Relations and Communications

NordsonWestlake, Ohio
Collaboration drives Nordson’s success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to succeed. You will find Nordson employees sharing our success by giving back in the communities around the world where we live and work. Job Roles and Responsibilities Preparation of and ongoing updates to all investor and other corporate communications materials, including presentations, relevant websites, etc. Maintenance and organization of investor CRM system including logging of all investor calls, meetings and relevant investor updates and ensuring that all updates and follow-ups are properly tracked Manage list of outstanding investor inquires, requests and other follow-up, ensuring timely responses. Support targeted investor outreach to ensure company is meeting relevant shareholders. Assist in planning and execution of investor meetings, including critical investor day activities, quarterly conference calls, road trips and onsite meetings. Prepare materials for investor meetings to ensure management puts its best foot forward. Executive presence, organizing investor-related travel and itineraries for executive management Proofread and load corporate press releases for public distribution Coordinate annual update of ESG website. Stay attuned to investor trends to ensure company’s ESG response aligns with best practices Draft presentations and memorandums for senior management Support corporate communications team as appropriate, including monitoring leads from Nordson.com and delegating appropriately, managing internal email distribution and posting within company intranet. Manage department invoices and track budgets Perform other tasks as necessary Criteria Undergraduate degree or equivalent experience in professional environment. Minimum of 5 years of related experience, ideally within Investor Relations Self-motivated and proactive individual with an ability to work independently Strong attention to detail Strong written, verbal, and presentation skills Strong organizational and time management skills Ability to multi-task, prioritize and manage multiple, parallel responsibilities and work in a fast-paced environment Ability to "see the bigger picture" and get to the heart of issues rapidly Results oriented, with the ability to work effectively under pressure Strong work ethic and a genuine passion for excellence Team player with positive attitude and pro-active approach to work Strong interpersonal skills, and ability to build relationships and work with professionals around the organization Highly proficient in Excel and PowerPoint and Word Nordson Corporation provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, ancestry, disability, sexual orientation, gender identity, genetic information, citizenship status, marital status, pregnancy, veteran status or any other status protected by applicable federal, state, or local law. All employment offers are contingent upon successful completion of our pre-employment drug screening and background/criminal check, consistent with applicable laws.Third party recruiters and agencies should not contact employees of Nordson or its subsidiaries directly. Any resumes sent to a hiring manager or submitted to Nordson employees are considered unsolicited and property of Nordson. Nordson will not pay a placement fee unless the agency or recruiter has a signed contract with Nordson’s Human Resources department in advance of submitting a candidate for consideration. Verbal and written approvals will not be considered a valid contract for service.

Posted 2 weeks ago

Collaborative Solutions logo

Customer Relations Specialist III, PSA

Collaborative SolutionsSanta Ana, California

$24+ / hour

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France. We’re looking for a Customer Relations Specialist III to join our PSA Customer Relations team. Professional Sports Authenticator (PSA) is the largest and most trusted third-party trading card authentication and grading company in the world. Since its inception in 1991, PSA has certified over 50 million cards and collectibles with a cumulative declared value of over a billion dollars. The Customer Resource Center is embedded in the operations process working cross functionally and cross collaboratively with other Operations departments. The ideal candidate will be a team player who possesses at least 3 years of strong customer service skills within a customer service environment, problem-solving skills, keen attention to detail, and excellent communication skills. You’ll report to the Customer Relations Supervisor and work onsite from our Santa Ana, CA office. What You’ll Do: Facilitate communication between PSA Customer Care and operational teams regarding damaged inventory items, ensuring accurate documentation and timely customer notifications Utilize Salesforce work order management system to coordinate resolution activities across departments Document inventory exceptions through digital imaging, maintaining comprehensive visual records for assessment and resolution Coordinate shipment logistics for items requiring reholdering, ensuring proper routing to appropriate facilities with correct handling instructions Monitor progress of exception resolution through established 10-day turnaround process, updating stakeholders on status Manage reimaging workflows for corrected items, ensuring proper replacement of digital assets in inventory management systems Maintain Receiving exceptions rack, implementing appropriate resolution procedures based on exception type Alert eBay Operations team regarding order returns, verifying condition and documenting any damage or mislabeling Create and route work orders for label corrections, documenting issues with supporting imagery and coordinating with NJ team for resolution Process damaged/cracked holder exceptions through established workflows, ensuring proper documentation and resolution routing Generate comprehensive exception tracking reports under customer accounts and vault house/vault exceptions categories Conduct periodic quality assurance reviews of Vault House Account inventory, verifying condition prior to listing Initiate review processes for certification discrepancies including label issues, damaged holders, and image inconsistencies Who You Are: 3+ years of customer service experience, preferably within a direct-customer facing call center environment Proficiency with Salesforce work order management Experience with digital imaging equipment and basic image processing Strong attention to detail in documentation and quality control processes Excellent cross-functional communication skills Ability to follow established workflows while exercising appropriate judgment for exceptions Access to digital imaging equipment for exception documentation Salesforce system access for work order management Physical Requirements: Computer Use : Typing, mouse work, and sitting and looking at a computer potentially for long periods of time. Hand Use : Regular hand use for various tasks. Hearing Requirements: Ability to hear alarms, signals, and verbal instructions. Lifting and Carrying: Ability to lift, carry, and move materials up to 40 pounds. Phone Answering: Talking on the phone and texting may be required, as well as manual dexterity to operate a computer and phone system efficiently. Hourly Rate: The reasonable estimated hourly rate for this position is $23.50. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set. Reasons To Join Us: Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals Vacation: All full-time employees are eligible for paid vacation Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays Employee Discounts: Employees receive discounts on select grading services for approved submissions Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Candidates must be authorized to work in the United States. Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com . U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants . If you are based in California, you can read information for California residents here .

Posted 1 week ago

Pomona College logo

Director, Foundation & Corporate Relations

Pomona CollegeClaremont, California

$140,000 - $165,000 / year

Job Posting Location: Claremont, CA Job Posting Title: Director, Foundation & Corporate Relations Job Description: ABOUT POMONA COLLEGE: Located near Los Angeles, California, Pomona College is widely regarded as one of the nation's premier liberal arts colleges. Established in 1887, Pomona College is known for small classes, a challenging curriculum, close relationships between students and faculty, and a range of student research and leadership opportunities. Pomona is a member of The Claremont Colleges. JOB PURPOSE: The Director, Foundation & Corporate Relations is responsible for developing and implementing a comprehensive strategy to identify, cultivate and solicit philanthropic support at six and seven-level figures from foundations and corporations in support of the College’s fundraising priorities. The Director, Foundation & Corporate Relations defines goals and objectives for the Foundation and Corporate Relations program and develops and implements strategic approaches to engaging foundations and corporate donors with a special focus on major foundations and corporations and partners of the College that support Advancement and College objectives. This position is also responsible for managing the Foundation & Corporate Relations team and working independently and collaboratively with faculty and staff across the College in pursuit of large-scale institutional gifts. ESSENTIAL FUNCTIONS: Reporting directly to the Assistant Vice President, Development, the Director, Foundation & Corporate Relations works independently and collaboratively to perform the following essential duties and responsibilities: Plan, organize and execute a comprehensive institutional fundraising program focused on acquiring six- and seven-figure operating, capital and restricted contributions for the College on a continuing basis. Provide clear oversight of all department activities to achieve established goals. Develop and maintain strong working relationships with a portfolio of national and international foundation and corporate prospects capable of providing philanthropic support at six- or seven-figure levels. Serve as a key partner in convening stakeholders around a shared funding agenda, and engaging in a regular cycle of identification, qualification, cultivation and solicitation of corporate and foundation supporters: Develop written strategies and briefings for the College’s top foundation and corporate prospects to be shared with the College’s President, Vice President for Advancement, Assistant Vice President, Complex Assets, Legacy, and Principal Gifts, and Assistant Vice President, Development in coordination with Advancement colleagues. Identify and secure, and as assigned, attend meetings between College leadership with foundation and corporation board members and executives. Working closely with the Assistant Vice President, Development, as well as other Advancement colleagues, develop a broad and deep understanding of current fundraising priorities across campus, as outlined by President, Vice President Academic Affairs & Dean of the College, and Academic and Research Associate Deans. Articulate institutional priorities as philanthropic propositions that align with organizational funders. Meet regularly with Advancement and College leadership to prioritize funding opportunities and match prospective funding sources with institutional priorities. Lead and implement the development of large-scale interdisciplinary proposals in close collaboration with Advancement leadership, Academic Affairs, sponsored research, department chairs, faculty, and other partners and stakeholders across College. Write, edit, and submit letters of intent and full proposals for six- and seven-figure institutional contributions, and present relevant gift opportunities to foundation and corporate leaders in partnership with relevant College leadership, faculty, and staff. Represent and act on behalf of the College in meetings with foundations and corporations, with partners from the Claremont colleges, and in meetings with external collaborators (local, national, or international), community-based organizations, and collaborating non-governmental organizations, as appropriate. Maintain a high-quality stewardship process for foundation and corporate relations in coordination with Office of Stewardship and Offices of Advancement Communications and College Events: Oversee and facilitate the distributed management of existing institutional grants, grant spending, and report submission, in collaboration with key stakeholders (e.g., academic deans, and faculty members, the Academic Dean’s Office, finance staff and other colleagues as appropriate.) With support from the Assistant Director, Foundation & Corporate Relations, develop and deploy “self-help” resources and accompanying central services to define for faculty the roles and responsibilities of all involved in seeking organizational funding opportunities. Serves on College committees and task forces as needed and assigned, including the Faculty Research Committee and the Center for Global Engagement Design Committee. Collaborate with foundation and corporate relations colleagues across the liberal arts college community to stay current on best practices and trends in the field. Plan and oversee the Office of Foundation an Corporate Relation’s budget in consultation with the Assistant Vice President, Complex Assets, Legacy and Principal Gifts and Chief of Staff and Advancement Operations. Responsible for monitoring and evaluating direct reports, and overall department staff performance. Maintain an efficient, collegial, and proactive work environment within the Foundation & Corporate Relations office and collaborating departments, ensuring the team’s completion of all staff trainings required by the College. Support special projects and perform other tasks and duties as assigned. QUALIFICATIONS: Education: Bachelor’s degree in a fund raising or writing field, a liberal arts or related field, or equivalent combination of relevant education and experience required. An advanced degree and PhD is preferred. Licenses/Certificates: A valid driver’s license or equivalent means of reliable transportation to off-site meetings and events is required. A minimum of 5 to 7 years of direct experience with increasing responsibility in foundation and corporate relations with an increasing level of success and experience is required. At least 5 to 7 years of experience at an academic institution and service on a senior management team is highly preferred. REQUIRED KNOWLEDGE AND CRITICAL SKILLS: This position must possess the knowledge, skills and abilities to be able to successfully perform the essential functions of the job or must be able to demonstrate how the essential functions will be performed (with or without reasonable accommodation) using other knowledge, skills and abilities not listed below: Deploy professional skills in Foundation & Corporate Relations, in collaboration with colleagues, to best promote the College’s strategic interests: Must have experience with developing and writing funding proposals for foundations and corporations. Familiarity with the missions of the Claremont colleges. Excellent team building and leadership skills. Proactive, entrepreneurial skill set with a clear understanding of the liberal arts college and mission. Must understand and communicate the mission and history of the College’s liberal arts environment. Demonstrate effective, accurate and clear communication with excellent verbal, written, interpersonal, reading, and leadership skills to supervise, facilitate, motivate and inspire a highly diverse group of employees, student employees, temporary workers, contract employees, etc. Must also assist and communicate well with parents, students, alumni, volunteers, community partners, and other possible stakeholders. Operate computers with basic Microsoft Office software (such as Word, Excel, Outlook, Access, and PowerPoint) and associated professional software (such as Salesforce CRM, Workday, Box, Tableau, Internet research tools, menu-driven databases, etc.). Demonstrate understanding of the use of technology/devices/equipment in assessing and improving division and department systems and processes to achieve annual goals and maintain confidentiality. Handle all activities and highly confidential information with patience, discretion, good judgment, courtesy, and tact while working with people from a wide variety of backgrounds. Prioritize and perform multiple projects, meet deadlines, respond to others in a timely manner, and work both independently and as a collaborative member of the College with a high standard of integrity and ethics, in support of the College’s strategic vision and the division’s as well as the department’s annual goals. Use exceptional organizational and time management skills to complete work with accuracy and a keen attention to detail. Operate the College’s vehicles safely for campus-related work and meet all insurance-related requirements. REQUIRED HOURS: The regular hours for this full-time position are 8:00 a.m. to 5:00 p.m., Monday – Friday. Holiday, weekend, and evening work hours will be required. Travel will be required. Regular hours may vary due to needs of the College or division. Lindauer, a global search and talent firm, has been retained to conduct this search on behalf of Pomona College. Applications, communications, nominations, and inquiries can be submitted through the Lindauerwebsite. ADDITIONAL POSITION DETAILS: The rate for this role is between $140,000 - $165,000 with a competitive benefits package. The specific factors that the College will consider when offering a salary to an individual will include, but not be limited to: education, training, relevant prior experience, and performance in prior roles. All staff positions are ineligible for visa or permanent resident card sponsorship. As a California employer, Pomona College requires all employees to be residents of California. ADA/OSHA: This job description defines the essential job duties of this position. The College expects that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA). DISCLAIMER: This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. When duties and responsibilities change and develop, the College will review this job description and make changes of business necessity.

Posted 4 weeks ago

Johnson & Johnson logo

Senior Project Manager – Professional Relations Liaison , Orthopedics

Johnson & JohnsonWarsaw, Indiana
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com Job Function: Project/Program Management Group Job Sub Function: Project/Program Management Job Category: Professional All Job Posting Locations: Palm Beach Gardens, Florida, United States of America, Warsaw, Indiana, United States of America Job Description: Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech DePuy Synthes is recruiting for a Senior Project Manager – Professional Relations Liaison located in Warsaw, IN, Palm Beach Gardens, FL. This position will require 20-40% travel. On October 14, 2025, Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. It is anticipated following conclusion of the transaction, you would be an employee of DePuy Synthes, and your employment would be governed by Orthopaedics employment processes, programs, policies, and benefit plans. Details of any planned changes would be provided to you by Orthopaedics at an appropriate time and subject to any necessary consultation processes. The DePuy Synthes Senior Project Manager, Professional Relations Liaison will be responsible for providing strategic insights gained from key customers, identifying thought leaders in the therapeutic space, leading thought leader engagements, while coordinating all company contact with thought leaders including development, marketing, professional education, Health Economic & Market Access, Clinical, and other functions. Responsibilities: Coordinates commercial advisory board meetings, calendar of engagements and content for the DePuy Synthes organization as well as other engagement opportunities. Lead the development and execution of thought leader engagement strategy; this includes developing and coordinating an integrated plan that includes contacts and activities across multiple functions and industry conferences Collaborates closely with several functional areas within the organization including marketing, clinical affairs, medical affairs, regulatory, R&D and other corporate functions in support of DePuy Synthes. strategic plans and business objectives. Partners with GSM, US Marketing, Professional and Commercial Education and New Technology Managers to facilitate the external evaluation and launch of new technologies, product development, clinical and education strategy and marketing messaging. Identifies, cultivates, and maintains professional relationships with physicians, and medical associations and defines appropriate engagement activities Develops and executes commercial engagement plan and maintains relevant customer relationship management (CRM) tool. Works cross functionally to drive and develop aligned external engagement strategies across multiple stakeholder groups Provides leadership and insights to DePuy Synthes leadership team for relevant activities and thought leader engagements. This role may require 20-40% travel. Partners with GSM, US Marketing, Professional and Commercial Education and New Technology Managers to facilitate the external evaluation and launch of new technologies, product development, clinical and education strategy and marketing messaging. Qualifications: A minimum of a Bachelor's degree is required A minimum of 6 years of relevant business experience is required Experience and success in working with and interacting with HCPs and KOLs is required Ability to influence without authority and work with cross-functional teams in the development and delivery of brand strategic imperatives is required Demonstrated success of collaboration with critical internal and external stakeholders and substantial customer interface is required Track record of driving necessary strategic change to meet changing business needs is required Understands business processes, high negotiation skills and has passion to achieve sustained, superior results are required Strong background of regional execution, developing marketing capabilities including market insights, understanding KOL development and regulatory environment is highly preferred Experience successfully managing in a matrix environment is required Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Agile Decision Making, Agility Jumps, Analytics Insights, Business Alignment, Continuous Improvement, Cross-Functional Collaboration, Leadership, Organizational Project Management, Organizing, Program Management, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Project Reporting, Statement of Work (SOW), Technical Credibility

Posted 2 days ago

Elevance Health logo

Network Relations Consultant Senior (Value-Based Program Specialist) – LTSS

Elevance HealthColumbus, Indiana

$70,800 - $106,200 / year

Anticipated End Date: 2026-02-20 Position Title: Network Relations Consultant Senior (Value-Based Program Specialist) – LTSS Job Description: Network Relations Consultant Senior (Value-Based Program Specialist) – LTSS Location: This position is based in Ohio or Indiana; This role is responsible for Value-Based Program (VBP) activities supporting both Indiana and Ohio markets. The position may be based in either state, with the expectation of cross-market collaboration and support. 3075 Vandercar Way, Cincinnati, OH 45209 8940 Lyra Drive, STE 300, Columbus, OH 43240 4361 Irwin Simpson Road, Mason, OH 45040 6000 Lombardo Center, STE 200, Seven Hills, OH 44131 220 Virginia Ave., Indianapolis, IN 46204 In Office Expectation: Hybrid 1; This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Schedule: Monday-Friday, 8:00 AM - 5:00 PM Eastern Time The Network Relations Consultant Senior (Value-Based Program Specialist) is responsible for and is fully dedicated to delivering on the LTSS commitment to linking provider payment to improved performance. This role will support the design and modification of LTSS VBPs, based on stakeholder feedback and utilization. LTSS programs deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs. How You Will Make an Impact Primary duties may include, but are not limited to: This associate will partner with the state, other LTSS contractors, and stakeholders to support the deployment of Value Based Payment methodologies for home and community-based services and long-term care nursing facility services, as well as to providers of other covered services, to meet provider needs and drive quality. In addition to advising on innovative programming for the health plan and supporting the VBPs, the role will be responsible for provider training, technical assistance, utilization, and performance monitoring related to the VBP offerings. Work collaboratively with stake holders to define key VBP performance indicators and deliver accurate and timely program performance to the providers as defined by program-specific requirements. Establish a core set of measures to be included in all provider feedback reports, standardized across all LTSS Contractors issuing the feedback reports. May be responsible for coordinating negotiated contracts for new and existing providers as needed. Functions as a high-level technical resource to resolve or facilitate complex provider issues. Coordinates Joint Operation Committees (JOC) of larger provider groups, driving the meetings in the discussion of issues and changes. Identifies and reports on provider utilization patterns which have a direct impact on quality-of-service delivery. Tracks and conduct provider refresher training as needed. Researches issues that may impact future provider negotiations or jeopardize network retention. Travels to worksite and other locations, as necessary. Minimum Requirements: Requires a Bachelor's degree and a minimum of 5 years of customer service experience including 2 years’ experience as a Network Management Representative; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, & Experiences: Prior experience as an LTSS or HCBS provider or in a provider office is preferred. Experience training or mentoring preferred. Value Based contracting/payment concepts experience preferred. Provider education experience preferred. Experience presenting to various levels of leadership strongly preferred. High-level of data organization is highly preferred. Ability to operate independently is highly preferred. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $70,800.00 to $106,200.00 annually. Locations: Columbus, OH In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. *The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, paid time off, stock, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Job Level: Non-Management Exempt Workshift: Job Family: PND > Provider Relationship Account Mgmt Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration .

Posted 1 week ago

American Cancer Society logo

Guest Relations Coordinator, Hope Lodge

American Cancer SocietyNashville, Tennessee

$20+ / hour

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled. The Guest Relations Coordinator manages guest referrals, check-ins, and coordinates guest services to ensure a welcoming experience for patients and caregivers. This role supervises concierge coverage, maintains guest records, and ensures smooth operations of front desk services. Pay rate: $20.49ph Schedule: Monday- Friday: 11:00am- 7:30pm. ESSENTIAL FUNCTIONS: Manage guest referrals and check-ins to ensure timely registration and room assignments (30%) Supervise concierge staff and provide training for excellent guest service (25%) Coordinate guest amenities, transportation, and special accommodations (15%) Maintain guest records and room inventory accurately (10%) Conduct inspections of guest rooms and public areas for readiness and cleanliness (10%) Address guest feedback and resolve concerns promptly (10%) EXPERIENCE/QUALIFICATIONS: ​ High School Diploma or Equivalent ​ A dditional education or certification in hospitality management, office administration, or a related field is preferred. Minimum 2 years of experience in hospitality, guest services, or a related field, with knowledge of guest relations and check-in procedures Valid Drivers License if expected to operate lodge vehicles. KNOWLEDGE, SKILLS, AND ABILITY: Excellent communication and interpersonal skills Ability to coordinate services and supervise front desk staff Strong organizational skills with attention to detail Proficiency in Microsoft Office and reservation systems Customer service focus and problem-solving ability TRAVEL REQUIREMENTS: (Provide travel expectations for this role) Travel Required for training upon hire otherwise minimal travel . PHYSICAL REQUIREMENTS: The position may involve extended periods of standing and walking, particularly during guest check-ins, concierge services, and inspections of guest rooms and common areas . Occasional lifting and carrying of items such as luggage, supplies, or equipment may be , particularly during guest arrivals or when assisting with guest needs. The ability to perform tasks that require manual dexterity, such as operating com puter systems, handling paperwork, and assisting guests with luggage or other items, may be necessary. The role may require physical endurance to handle the demands of busy shifts, including standing, walking, and assisting guests for extended periods of time. The position may involve sensory demands such as visual and auditory perception, particularly when communicating with guests, reading guest information, or monitoring guest areas for cleanliness and safety. The ability to work in various environmental conditions, including indoors and outdoors, and in different weather conditions, may be necessary, particularly when assisting guests with transportation or other outdoor activities. The position may involve managing stressful situations or handling guest complaints or concerns, requiring the ability to remain calm, composed, and professional under pressure . ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

Posted 3 weeks ago

Pet Paradise logo

HR Manager, Employee Relations

Pet ParadiseJacksonville, Florida
Description WE ARE PET PEOPLE! Pet Paradise's full-service pet care destination is dedicated to giving pet parents access to all the premium care they need to give their furry family member s the happiest, healthiest, longest life possible. The Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof. Located in ten states with more than 60 locations in operation or under development and approximately 2,000 employees , Pet Paradise continues to expand in the United States. We are currently searching for a n HR Manager with a focus in Employee Relations to join our collaborative Human Resources T eam at our San Marco headquarters in Jacksonville ! Qualified candidates will be conscientious, policy-oriented , results-driven leade rs with strong communication and people skills, who have a passion for best practices, relationship building , accountability, and conflict resolution . The HR Manager will serve as a trusted advisor to managers and employees, foster ing a culture of engagement, performance , and alignment to the company’s core values and standards . The role will oversee the employee relations function throughout the organization , including operations, veterinary care, and HQ . This individual must possess extensive HR technical knowledge, strong written , oral , and interpersonal communication skills , and sound judgement to serve as an effective counselor and coac h. ESSENTIAL FUNCTIONS: Cultivate strong partnerships with regional and resort/clinic management to provide ongoing support, coaching, and guidance in aligning associates with HR policies, procedures, and best practices. Build positive employee relations company-wide by fostering open communication, fairness, and employee engagement . Lead associate progressive discipline process by managing and resolving employee relations issues and providing support on corrective action s, ensur ing proper procedures and documentation processes are followed. Support managers in determining appropriate disciplinary actions and resolving employee conflicts, ensuring that decisions are well-documented, consistent, and free from arbitrary or discriminatory practices. Manage employee investigations and partner with Legal to review and approve terminations, ensuring thorough risk assessment and compliance with company policy. Collaborate with other leaders to design and implement policies and programs that drive higher performance, foster employee engagement, and support organizational goals. Assist in the interactive process for ADA accommodations, including reviewing requests, and ensuring compliance with FMLA, PWFA, and ADA regulations. Provide guidance and support in the performance review process and other key people processes. Collaborate with the Training & Learning team to deliver engaging and effective training on HR policies, compliance, and leadership development, fostering continuous learning and skill-building across the organization. Conduct exit and check-in interviews with resort leaders; share feedback and trends with regional leaders. Analyze location turnover and other key HR/business metrics as needed. Partner with regional and resort leadership on retention initiatives. Maintain human resource information system records and compile reports from the database as needed. Analyze and interpret HR metrics and recommend solutions to improve workplace trends. Maintain compliance with federal, state, and local employment and benefits laws , company policies, and other regulations. QUALIFICATIONS: Bachelor’s degree in human resources or related field, with 5+ years of relevant experience as an HR Generalist or in a similar Employee Relations role . Multi-state hospitality, m anufacturing, or retail industry is highly preferred. Strong b ackground in workplace investigations, conflict resolution, and progressive discipline processes. Proven experience in a consultative HR or HRBP role, providing guidance to diverse employees, managers, and business units. Knowledge pf employment laws and commitment to policies and procedures. PHR or SHRM - CP certification preferred. Proficient with HR tools such as applicant tracking systems (ATS), onboarding, and learning management systems (LMS). Ability to travel as needed (approximately 20% travel across resort and clinic locations). Strong written and verbal communication skills , display ing professionalism and confidence. P roven abilities in leadership, influence, and relationship-building across teams and functions. Strong organizational skills, initiative, and attention to detail. Proficien cy in Microsoft Office (Word, Excel, PowerPoint); experience with HRIS systems and ability to compile reports. Work on-site in an office environment at Pet Paradise HQ. Authorized to work in the US without sponsorship and ability to pass a criminal background check. Check out our Perks & Benefits ! Complimentary Pet Day Camp! 30 Days of Complimentary Pet Boarding (non-holidays) Discounted Veterinary Care and Grooming Services Paid Time Off 401(k) Savings Plan with Company Match Health (with company-funded HSA option) , Dental and Vision Insurance On-demand Pay with DailyPay Dog/Cat Adoption Assistance and Pawternity Leave Fitness Reimbursement Community Perks Discounts Employee Assistance Program (EAP) with added mental health benefit WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin.

Posted 1 day ago

External logo

Employee Relations (ER) Specialist

ExternalSwedesboro, New Jersey

$74,000 - $85,000 / year

Make a greater impact at Bonduelle Americas! At Bonduelle Americas, we're on a mission to make plant-rich eating easy, accessible, and joyful for everyone. As a certified B Corp, we invite people to embrace a flexitarian lifestyle with an expanding portfolio of plant-rich products available in and beyond the produce aisle. With four facilities and nearly 3,000 Associates in the US, we're part of something bigger: a global movement rooted in over 170 years of family heritage. Our parent company, Groupe Bonduelle (BON.PA), brings plant-rich foods to tables in nearly 100 countries and partners with growers who cultivate more than 173,000 acres of fresh, nutritious produce each year. At Bonduelle -Americas, you'll find more than just a career; you'll find purpose with a team that puts people first, values sustainability, and believes in doing well by doing good. Together, we're inspiring the shift towards a plant-rich diet that nourishes both people and the plan e t. Position Summary: The Employee Relations Specialist serves as the subject matter expert on all aspects of the employee experience related to workplace conduct, performance, and compliance in the New Jersey facility at Bonduelle Americas. Partnering closely with HR Generalists, HR Data Specialists, and leaders across the New Jersey Region, this role provides expert guidance on employee relations matters, ensures consistent application of HR policies, and promotes a positive, legally compliant, and inclusive workplace culture. Key Responsibilities 1. Employee Relations Case Management Lead investigations and resolution of complex employee issues, including grievances, misconduct, performance concerns, and policy violations within the Swedesboro, NJ production facility. Provide guidance to managers on disciplinary actions, documentation, and progressive performance management. Maintain detailed and confidential case documentation and ensure appropriate closure and follow-up actions. Partner with Legal or external advisors as needed for sensitive or high-risk cases. 2. Policy, Compliance & Risk Management Interpret and apply employment laws and company policies consistently. Partner with HRLT to review and update HR policies, handbooks, and procedures to ensure compliance with local legislation and best practice. Monitor ER trends and risks, proactively identifying areas for manager training or policy improvement. Support internal audits and compliance reporting related to employee conduct and workplace culture. 3. Manager Coaching & Advisory Advise leaders on handling complex people issues, conflict resolution, and communication best practices. Partner with the HR Generalist to upskill managers in conducting performance discussions and managing attendance or behavior concerns. Provide coaching to managers to improve workplace relationships and promote fair, transparent practices. 4. Employee Engagement & Culture Collaborate with the HR Generalist to identify employee engagement issues emerging from ER trends. Support initiatives that foster inclusion, trust, and accountability across teams. 5. Data, Reporting & Insights Collaborate with the HR Data Specialist and HR Generalist to analyze ER metrics (e.g., turnover, grievances, absenteeism, round table / exit/ new hire survey data) and share actionable insights. Prepare ER summaries and reports for HR leadership and management reviews. Track outcomes and recommend strategies to mitigate employee relations risks. 6. Collaboration & Team Partnership Partner with the HR Generalist to ensure alignment between ER policies and HR operations (e.g., attendance, performance, or leave issues). Work with the HR Data Specialist to ensure accurate tracking and reporting of ER activities. Support HR projects and initiatives that impact workplace culture or compliance. Qualifications Bachelor’s degree in Human Resources, Industrial Relations, or related field. 5+ years of HR experience, with at least 2 years specializing in employee relations or HR compliance. Has experience managing full cycle investigations and complaints at all levels of the organization from frontline to executive. Strong knowledge of labor laws, workplace investigations, and HR best practices. Excellent interpersonal, communication, and conflict-resolution skills. Proven ability to handle confidential information with discretion and sound judgment. Must be able to support physically in the New Jersey Plant. Compensation and Benefits: We offer a competitive starting range of $74,000.00-$85,000.00 annually commensurate with experience and qualifications. In addition to base pay, this position may be eligible for bonuses or other incentive programs as part of a comprehensive total rewards package, which includes: Medical, dental, and vision coverage with multiple plan options 401(k) retirement savings plan with diverse investment choices Generous paid time off and paid holidays Tuition reimbursement and professional development programs Employee discounts, wellness initiatives, and company-sponsored events Life at Bonduelle: Learn more by visiting: https://bonduelleamericas.com/about-us/

Posted 30+ days ago

AZPetVet logo

Client Relations Specialist - Happy Valley

AZPetVetGlendale, Arizona

$17 - $22 / hour

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Overview

Schedule
Full-time
Career level
Senior-level
Compensation
$17-$22/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

We’re hiring a Client Relations Specialist (Front Desk Receptionist) for our growing animal hospital.

Salary: $17 - $21.50 / hour

Benefits of being part of the Lovet team:

  • 3 weeks of Paid Time Off in your first year
  • 7 paid holidays
  • Scrub/uniform allowance
  • Health, Dental, Vision, and HSA
  • Paid parental leave
  • Hands on training and mentorship
  • Personal and professional development and opportunities for growth

How You’ll Make a Difference:

  • As a Client Relations Specialist (receptionist), you are often the first and last face our clients see.  When you join the Lovet team, you will help create positive, lasting impressions and build trust and loyalty with patients
  • Greeting patients and clients with a warm, friendly smile and convey a calm, compassionate, and reassuring demeanor
  • Help answer any questions a client may have, including referring them to another team member if needed
  • Update patient records
  • Collect and process payments
  • Retrieve prescriptions
  • Assist clients with pet supply and grooming purchases
  • Maintain the front lobby area in a clean, neat, and orderly manner

How You’ll Succeed:

  • Comfortable interacting with furry, fuzzy, feathered, and scaly friends with calm and compassion
  • Have strong interpersonal and oral communication skills.
  • Have basic office skills such as typing, filing, and professional phone etiquette.
  • Have your high school diploma or equivalent (preferred)

About Lovet Pet Health Care:

In 1984, we opened the doors of our first animal hospital – and today, our family has grown to include over 20 locations across Arizona, Chicago and Michigan. Together, our network offers outstanding healthcare for pets, provided by a team of more than 500 veterinary care professionals.

TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent health care practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental®, ClearChoice Dental Implant Centers®, WellNow Urgent Care®, Chapter Aesthetic StudioSM and AZPetVet. Combined, the practices serve more than 35,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago.  For more information, visit teamtag.com. 

TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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