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Guest Relations Coordinator, Hope Lodge - Daytime (Monday - Friday)-logo
Guest Relations Coordinator, Hope Lodge - Daytime (Monday - Friday)
American Cancer SocietyOklahoma City, Oklahoma
At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled. The Guest Relations Coordinator at Hope Lodge plays a pivotal role in ensuring a welcoming and supportive environment for guests by managing guest referrals, check-ins, and providing excellent customer service. This position focuses on coordinating guest services, supervising the concierge team, and facilitating seamless experiences for guests during their stay. The schedule for this role is 8:00am - 4:30pm, Monday - Friday at $20.49 per hour. This role is fully benefits eligible. MAJOR RESPONSIBILITIES Guest Referrals and Check-Ins: Manage guest referrals and check-ins directly, ensuring efficient and accurate processing of guest arrivals, registrations, and room assignments. Concierge Supervision: Supervise the concierge team, providing guidance, support, and training to ensure high-quality customer service and responsiveness to guest inquiries, requests, and needs. Guest Services Coordination: Coordinate guest services and amenities, including transportation arrangements, meal services, and special accommodations, to enhance the overall guest experience and meet individual needs. Communication and Coordination: Maintain open communication with internal departments, including program staff, administrative staff, and maintenance staff, to coordinate efforts and address any guest-related issues or concerns promptly and effectively. Quality Assurance: Conduct regular inspections of guest rooms and common areas to ensure cleanliness, maintenance, and compliance with Hope Lodge standards, addressing any deficiencies or issues promptly and appropriately. Guest Feedback and Issue Resolution: Gather guest feedback and reviews, address any complaints or concerns in a timely and professional manner, identify service recovery opportunity, and implement corrective actions as needed to enhance guest satisfaction and loyalty. Administrative Support: Manage administrative tasks such as updating guest records, managing room inventory, and preparing reports as needed to support efficient guest services operations. FORMAL KNOWLEDGE Minimum 2 years of experience in hospitality, guest services, or a related field, with knowledge of guest relations and check-in procedures High School Diploma or equivalent. additional education or certification in hospitality management, office administration, or a related field is preferred. SPECIALIZED TRAINING OR KNOWLEDGE Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders from diverse backgrounds. Strong leadership and supervisory skills, with the ability to motivate and support a team of concierge staff to deliver exceptional customer service. Ability to work independently and make sound decisions under pressure, demonstrating resourcefulness, adaptability, and problem-solving skills. Availability to work flexible hours, including evenings, weekends, and holidays, to accommodate guest arrivals and ensure coverage during peak periods. COMPETENCIES/SKILLS Customer Service: Exceptional customer service skills are crucial for providing a welcoming and supportive experience to guests, addressing inquiries, concerns, and requests promptly and courteously. Communication: Excellent verbal and written communication skills are necessary for effectively communicating with guests, staff, and stakeholders, as well as for providing clear instructions, information, and feedback. Leadership: Strong leadership skills are important for supervising the concierge team, providing guidance, support, and training to ensure high-quality customer service and responsiveness to guest needs. Problem-Solving: Ability to identify challenges, analyze complex issues, and develop creative solutions to address obstacles and optimize guest services operations, demonstrating resilience, adaptability, and resourcefulness. Organizational Skills: Strong organizational skills are necessary for managing guest referrals, check-ins, and other administrative tasks, ensuring accuracy, efficiency, and attention to detail. Interpersonal Skills: Strong interpersonal skills, including empathy, patience, and sensitivity, are necessary for interacting with guests and staff, particularly during challenging or emotional circumstances, and for building positive relationships and rapport. Time Management: Effective time management skills are essential for prioritizing tasks, managing multiple responsibilities, and meeting deadlines in a fast-paced and dynamic guest services environment. Attention to Detail: Attention to detail is critical for ensuring accuracy in guest registrations, room assignments, and administrative tasks, as well as for maintaining cleanliness and maintenance standards in guest rooms and common areas. Computer Skills: Proficiency in computer skills, including familiarity with reservation systems, Microsoft Office Suite, and other software applications, is important for performing administrative tasks and managing guest records effectively. Conflict Resolution: Ability to handle guest complaints or concerns in a professional and diplomatic manner, identify solutions to address issues, and ensure guest satisfaction and loyalty. Adaptability: Flexibility and adaptability are important for responding to changing guest needs, priorities, and situations, as well as for accommodating guest arrivals and ensuring coverage during peak periods. SPECIAL MENTAL OR PHYSICAL DEMANDS Standing and Walking: The position may involve extended periods of standing and walking, particularly during guest check-ins, concierge services, and inspections of guest rooms and common areas. Lifting and Carrying: Occasional lifting and carrying of items such as luggage, supplies, or equipment may be required, particularly during guest arrivals or when assisting with guest needs. Manual Dexterity: The ability to perform tasks that require manual dexterity, such as operating computer systems, handling paperwork, and assisting guests with luggage or other items, may be necessary. Physical Endurance: The role may require physical endurance to handle the demands of busy shifts, including standing, walking, and assisting guests for extended periods of time. Sensory Demands: The position may involve sensory demands such as visual and auditory perception, particularly when communicating with guests, reading guest information, or monitoring guest areas for cleanliness and safety. Environmental Factors: The ability to work in various environmental conditions, including indoors and outdoors, and in different weather conditions, may be necessary, particularly when assisting guests with transportation or other outdoor activities. Stress Management: The position may involve managing stressful situations or handling guest complaints or concerns, requiring the ability to remain calm, composed, and professional under pressure. ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

Posted 3 days ago

* Investor Relations Manager (Remote)-logo
* Investor Relations Manager (Remote)
VC LabPalo Alto, California
Decile Group ( https://decilegroup.com ) is transforming venture capital into a force for good in the world. We are working to launch 1,000 next-generation venture capital firms by 2025, changing the face of venture capital. We run VC Lab, the leading venture capital accelerator worldwide and operate the Decile Hub platform, reducing the barriers of entry for next generation investors to launch and grow meaningful early-stage investment firms. We are hiring a Investor Relations professional to develop and manage relationships between limited partners and venture capital funds, fostering a thriving community with content, events, and tools. The ideal candidate will have experience with the venture capital asset class and understand the needs of limited partners, while being capable of hosting engaging events, working on presentation materials, and managing targeted outreach programs. Remote candidates will be considered. Applicants for this role need to be based in the U.S. The Investor Relations Manager responsibilities include: Grow a global community of limited partners Develop products, including a fund of funds, to engage limited partners Organize private events for limited partners to socialize with general partners Create content to drive interaction between limited partners and general partners Support efforts of general partners to engage with limited partners worldwide What You Have: 5+ years of experience working with limited partners, including high-net-worth individuals, family offices, and institutional allocators Proven ability to coordinate between investors and investments Understanding of the logistics of investing into venture capital funds Experience in the organization or operation of investor events Exceptional written and verbal communication skills High emotional intelligence and intuition Proactive attitude to tackle any opportunity or challenge Skills to create logical solutions to complex problems Detail-oriented and analytical nature Ability to thrive in a fast-growing business Experience in a startup environment What We Offer: Ability to help change the world Vibrant work environment of passionate and capable peers Opportunities for personal growth and role expansion Perks of a fast-growing startup Flexible remote work environment $120,000 - $160,000 a year How to Apply: If you don't tick every box above, we'd still encourage you to apply. We're building a diverse team whose skills balance and complement one another. Please describe why you are uniquely qualified for this position in the competitive field of Venture Capital to apply, as well as submitting your resume. Salary and benefits are commensurate with experience.

Posted 30+ days ago

Director of Investor Relations-logo
Director of Investor Relations
Loop RecruitingHouston, Texas
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Overview : The Director of Investor Relations will be responsible for supporting and executing the Company's investor relations strategy. This role involves managing relationships with investors, analysts, and other stakeholders, ensuring transparent and effective communication of the company's financial performance, strategy, and outlook. The Director will work closely with the VP of Investor Relations and Company management to support the Company's financial goals and enhance shareholder value. Responsibilities : Manage relationships with investors, analysts, and other stakeholders. Prepare financial reports, earnings releases, and other investor communications. Organize and participate in investor meetings, conferences, and roadshows. Monitor and analyze market trends, investor sentiment, and competitive landscape. Ensure compliance with regulatory requirements and best practices in investor relations. Collaborate with the finance, legal, and communications teams to ensure consistent messaging. Qualifications: Bachelor's degree in Finance, Business, Economics, or a related field; MBA or CFA preferred. Minimum of 10 years of experience in investor relations, finance, or related roles. Strong understanding of financial statements, capital markets, and investment principles. Excellent communication and presentation skills. Ability to build and maintain relationships with investors, analysts, and other stakeholders.

Posted 30+ days ago

Director, Corporate Relations-logo
Director, Corporate Relations
Stand TogetherArlington, Virginia
Stand Together is a philanthropic community that helps America’s boldest changemakers tackle the root causes of our country’s biggest problems, from education to the economy, broken communities, and toxic division, among dozens of other pressing issues . We provide our partners with access to resources including funding, thought leadership, a network of peers, and a playbook for applying proven principles to transform lives and society. The Director, Corporate Relations will be responsible for developing and executing a comprehensive strategy to secure major and principal gifts from corporate entities. This role involves working closely with Stand Together capability leaders and external partners, as well as positioning executive leadership to solicit and close gifts. What You Will Do Develop and implement a corporate fundraising strategy that aligns with Stand Together's fundraising goals and priorities. Initial focus will be the A250 initiative (America's 250th) including fundraising packages and tangible benefits offerings that will incentivize multi-million-dollar gifts from corporations. Identify and cultivate relationships with potential corporate donors, leveraging existing partnerships and creating new opportunities. Enable and equip the leadership team and partners at Stand Together to cultivate and solicit multi-million-dollar gifts through coordination and sequencing of meetings, briefings and presentation preparation, strategizing high-value asks, including the creation of fundraising collateral for solicitation and stewardship. Collaborate with internal teams, including Corporate Engagement, Marketing, and Media Investments to ensure the successful execution of fundraising initiatives. Manage the corporate fundraising pipeline, ensuring timely and effective solicitation and stewardship of corporate gifts. Coordinate collaborative fundraising efforts across fundraising partners to ensure organized approach for prospects and value creation for all parties. Provide regular updates and reports to leadership on fundraising progress and outcomes. What You Will Bring 8+ years of proven experience in corporate fundraising, with a track record of securing major and principal gifts. Experience crafting world-class cultivation and ask strategies for corporate donors, inclusive of (but not limited to) leveraging media exposure, brand partnerships, VIP access opportunities, events engagement, and executive engagement capabilities. Excellent communication and interpersonal skills. Experience managing partnerships and collaborations across organizations/entities. Strong project management skills with the ability to juggle multiple projects and deadlines. Ability to thrive in a complex, matrixed organization with a collaborative and contribution mindset. High level of professionalism and discretion when handling sensitive information. Enthusiasm to contribute to Stand Together's vision and principled approach to solving problems, and a commitment to stewarding our culture , which champions values including transformation and innovation, entrepreneurialism, humility, and respect. Exceptional interpersonal skills, professionalism, and ability to work collaboratively with multiple stakeholders with a high degree of discretion and confidentiality. What We Offer Competitive benefits : Enjoy a 6% 401(k) match with immediate vesting, flexible time off, comprehensive health and dental plans, plus wellness and mental health support through Peloton and Talkspace. A meaningful career : Join a passionate community of over 1,300 employees dedicated to improving lives and driving progress on complex social challenges. Commitment to growth : Thrive in a non-hierarchical environment that emphasizes self-actualization, with roles and responsibilities based on your strengths, not tenure. Competitive compensation : Our approach rewards the value you create through competitive salaries and bonus opportunities, allowing you to share in the success you help drive. Our Values: Working at Stand Together is different from many other organizations. Our culture is deeply rooted in Principle Based Management® (PBM®), a framework guided by the principles that drive human progress, such as dignity, openness, and bottom-up empowerment. PBM® empowers our employees to be entrepreneurial, to innovate, and to continually drive transformation. We believe diversity fuels creativity, broadens knowledge, and helps drive success, and that is why we’re proud to be an Equal Opportunity Employer and strive to treat all employees and applicants with honesty, dignity, respect and sensitivity.

Posted 1 week ago

Senior Employee And Labor Relations Specialist-logo
Senior Employee And Labor Relations Specialist
Tufts MedicineBoston, MA
Tufts Medical Center is a world-renowned academic medical center that has been providing exceptional care across New England for over two centuries. Our clinicians are dedicated to delivering innovative, patient-centered care every day, from our primary care to our Level I Trauma Center to our leading heart transplant program and over 100 specialties and services. We are also the principal teaching hospital for Tufts University School of Medicine and a leading research institution that conducts game-changing medical and health policy research. Location: Hybrid at Tufts Medical Center Boston, MA Job Overview This position is responsible for developing resolutions to Employee Relations/Labor issues by providing advice, research and direction to management and employees utilizing advance skills and knowledge pertaining to employment law and labor law. Applies experience and skills in problem resolution and investigations. Effectively leads diversity, equity and inclusion initiatives. Job Description Minimum Qualifications: Bachelor's degree in Human Resources, Business Management, or related field. Five (5) years of experience in Human Resources, Employee Relations, and Labor Relations. Preferred Qualifications: Master's degree in Human Resources, Labor Relations, Business Administration, or related field. Seven (7) years of experience in Human Resources, Employee Relations, and Labor Relations. Certification in Human Resources. Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. Provides advice, consultation and direction to Leaders to resolve complex employee/labor relations issues involving a variety of areas including employee discipline/corrective action and employee appeals and the grievance process. Develops and modifies Employee Relations communication programs and provides advice and support to Leaders to enhance effective communication. Conducts internal investigations and prepares investigative reports. Works with Leadership, Payroll and Human Resources colleagues on the interpretation and administration of the Collective Bargaining Agreement. Provides union contract administration including the investigation of grievances, drafting grievance responses, MOA preparation. Coordinates and prepares information for grievance hearings, arbitration and administrative hearings, for example MCAD and unemployment. Serves as Tufts' witness when necessary. Provides direction and support for Leave Administration issues as needed. Collaborates on and advises on policy development. Collaborates with colleagues to plan and organize employee recognition events. Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working groups' achievement of goals, and to help foster a positive work environment. Physical Requirements: Professional office environment with typical office requirements such as computers, phones, photocopiers, filing cabinets, etc. Largely a sedentary role, which involves sitting most of the time, but may involve movements such as walking, standing, reaching, ascending / descending stairs and operating office equipment. Frequently required to speak, hear, communicate and exchange information. Able to see and read computer displays, read fine print, and/or normal type size print and distinguish letters, numbers and symbols. Occasionally lift and/or move up to 25 pounds. Skills & Abilities: Project management skills. Computer literacy required, including proficiency in Microsoft Office skills, HRIS, and Payroll systems. Solid knowledge of employment law, including federal and state leave laws, ADA, FLSA, PFMLA, FMLA, Labor relations/NLRA/NLRB, discrimination laws, state laws, and JCAHO standards. Interpersonal skills necessary to work as a team member and able to interact with all levels of the organization (senior management, clinical managers, physicians, etc.). Strong written/verbal communication skills. Ability to maintain sensitive and confidential information. Ability to work both independently and as a team member. Organizational and prioritization skills necessary to manage projects and multiple assignments within scheduled deadlines. Ability to work with minimal direction and independently. Outstanding attention to detail, strong organizational skills, and the ability to anticipate department/organizational needs. Ability to lead and direct others by setting priorities for completing multiple tasks. Ability to manage multiple projects simultaneously. Ability to work independently, but also comfortable asking for help/input from others where needed. Comfortable with ambiguity-works to resolve open questions, can define a process to resolve ambiguity, is comfortable that the plan may change. Job Profile Summary This role focuses on supporting the design, development, and implementation of human resource programs and policies, including recruitment, training and development, compensation and benefits, mobility, talent acquisition, diversity, talent management & organization development and employee/labor relations. In addition, this role focuses on performing the following Employee/Labor Relations duties: Manages interactions and relationships with employees and labor unions, implements measures to increase employee morale, motivation and satisfaction, investigates and resolves complaints, grievances, and disputes, represents management in union/labor relations including the negotiation, interpretation, and administration of collective bargaining agreements, diversity/equal employment opportunity programs, training, and compliance, and advises management on strategies that ensure a productive and harmonious workplace. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. A senior level role that requires advanced knowledge of job area typically obtained through advanced education and work experience. Typically responsible for: managing projects / processes, working independently with limited supervision, coaching and reviewing the work of lower level professionals, resolving difficult and sometimes complex problems. Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org.

Posted 30+ days ago

Executive Director, External Relations-logo
Executive Director, External Relations
LifeLink CareersTampa, Florida
We Are LifeLink… Our Vision is to maximize the gift of life while giving hope to donor families and transplant patients. Our Mission is to honor donors and save lives through organ and tissue donation. Our Values are: Compassion. Excellence. Legacy. People. Quality. Why choose LifeLink? We offer the following: Amazing culture since 1982 Company paid Medical, Dental, Disability & Life Insurance Generous company paid Pension Plan for your Retirement Paid Vacation, Sick Days & Holidays Encouraging career track Fitness Membership Reimbursement …much more! Join our team of dedicated professionals who are committed to saving lives. Summary: In support of LifeLink Foundation’s core purpose and business definition, the employee is professional, compassionate, and determined. The Executive Director, Communications & External Relations, is responsible for the communications and public engagement efforts of LifeLink Foundation and its various divisions. The incumbent oversees the Public Affairs and Multicultural Donation Education Program (MDEP) departments and is responsible for brand strategy and execution, communications and marketing strategy, public relations, fundraising efforts, public education, multicultural outreach, community relations, corporate public events, and governmental relations. This role oversees the Public Affairs and MDEP department’s budgets, staff, and strategies in order to grow the applicable Organ Donor Registries within all LifeLink donation service areas. The Executive Director, Communications & External Relations is responsible for ensuring that a common, consistent, positive, integrated donation message is communicated to the public through all LifeLink media resources such as the website, social media presence, marketing, public relations, community relations, partnerships, and public policy. The incumbent is expected to be self-directed and be proactive in the identification of barriers to the facilitation of organ and tissue donation. Responsibilities: Develop and implement integrated, innovative, and successful communications, public engagement, and governmental relations strategies that advance LifeLink’s brand, mission, and goals creating statewide awareness about organ and tissue donation to grow applicable Organ Donor Registries within all LifeLink donation service areas. Lead the Public Affairs and MDEP departments, which includes marketing, internal and external communications, public relations, public education, community outreach, multicultural outreach, volunteer programs, corporate public events, and governmental affairs; supervises the Director of Public Affairs and Director of MDEP. Lead the governmental affairs efforts in all LifeLink donation service areas, developing and implementing the legislative strategies at the federal, state, and local levels. Manage the relationship with state and federal lobbying firms, monitor public policy and regulations that affect LifeLink, build relationships with elected officials and government agencies, oversee public advocacy efforts and communications supportive of donation; collaborate with state and national associations to advance donation and transplantation in all LifeLink donation services areas at all levels of government. With Division Executive Directors, set, develop, and oversee the strategies for marketing, internal and external communications, community relations, public education, multicultural outreach efforts, volunteer engagement, and governmental affairs. Serve on the senior leadership team, reporting to the Executive Director, OPO Operations, assisting all LifeLink Divisions with consistent, clear communication, both internally and externally. Develop a crisis communications plan and collaborate with senior leaders to manage a crisis or compliance violation. Represent LifeLink at public events, serve as staff liaison and/or consultant to governance groups as assigned, attend state and national association gatherings that advance donation and provide insight and resources to further LifeLink’s goals. Oversee the recruitment, orientation, and training of a diverse staff for the Department. Teach and mentor others, develop and manage the performance of direct reports. Encourage a healthy workplace environment that is inclusive and proactive, develop plans and processes, so that division staff have the tools and training to innovate and become best-in-class communicators and public relations practitioners in a multimedia digital landscape. Serve as LifeLink’s spokesperson, as needed, ensuring coverage for after-hours media events and inquiries. Develop and implement a public relations plan, oversee media and press releases, oversee content creation for the media assets of the organization, grow and maintain the social media and online presence in all LifeLink donation service areas, and oversee databases and distribution channels for all of the organization’s media outlets. Participate in peer-to-peer collaboration with other organ procurement organizations and partners for best practice sharing and learning. Participate in special projects and other assignments as directed by Manager. Requirements: A minimum of a bachelor’s degree in communications, governmental affairs, marketing, or public relations required, master’s degree a plus. A minimum of 10 years of experience, including in a managerial/leadership role. A minimum of 5+ years of experience in developing and implementing digital marketing strategies. Experience in establishing business goals and strategies, and relationship-building and team-development skills. Strong organizational skills and ability to allocate time efficiently to handle multiple demands, including operational pressures and deadlines and competing priorities, simultaneously. Excellent leadership skills, must be visionary, creative, and innovative, enjoy working with people, and have a high competence in public speaking. Reliable vehicle with good driving record and current state license. Working Conditions Pleasant working conditions in a team-oriented environment. Periodic high-stress levels. Extensive air/ground travel, both local and national, may be required. Extended hours may be required and accessibility by phone necessary for the full execution of this position. OSHA Risk Classification: Low

Posted 30+ days ago

Employee Relations Manager-logo
Employee Relations Manager
thyssenkrupp Materials NASouthfield, Michigan
Job Summary The Employee Relations Manager is responsible for managing complex employee relations matters and leading internal workplace investigations across the organization. This position plays a key role in mitigating organizational risk and resolving employee concerns. The ideal candidate brings deep expertise in employee relations, a strong investigative mindset, and the ability to navigate sensitive situations with empathy, objectivity, and professionalism. This position may be hybrid or fully remote and will have travel requirements, reporting to the Director of HR Compliance. Job Description Key Accountabilities: Lead and manage the intake, planning, investigation, and resolution of complex workplace investigations. Conduct fair, impartial, and timely investigations involving a wide range of issues, including harassment, discrimination, retaliation, policy violations, and interpersonal conflicts. Prepare timely, high-quality investigative reports that provide a clear and logical account of the allegation(s), investigative work performed, key findings, and outcomes. Partner with Legal, Compliance, and HR teams to ensure consistency and adherence to workplace investigation guidelines and Company policies. Provide guidance to HR and business leaders on appropriate corrective action and remediation. Analyze case management data to shape training, policy updates, and preventive strategies. Deliver training and coaching to HR and managers on topics related to employee relations and workplace investigations. Support continuous improvement of ER policies, procedures, and tools. Develop trust and rapport with HR, Legal, and business leaders. Demonstrate empathy while delivering direct and honest feedback to effectively navigate complex and sensitive situations. Conduct regular audits of case documentation. Maintain sensitive and confidential information. Leverage technology and helping to identify proactive strategies that reduce risk and strengthen organizational practices. Ensure compliance with Company policies as well as federal, state, and local employment laws. The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Qualifications Minimum Requirements Bachelor’s degree from an accredited university or equivalent combination of education and professional experience 5+ years of progressive experience in Employee Relations or Human Resources, with a primary focus on conducting and/or managing complex and sensitive workplace investigations In-depth knowledge of employment laws and employee relations/investigations best practices Exceptional interpersonal and communication skills (both verbal and written), with the ability to navigate and resolve conflict effectively Strong analytical and documentation skills with keen attention to detail and accuracy Ability to manage multiple, high-priority cases simultaneously in a fast-paced environment Demonstrated ability to influence and build trust across all levels of the organization Experience leading or mentoring an employee relations and/or investigations team Preferred Qualifications J.D. or advanced degree in related fields Professional certification (e.g., SHRM, PHR/SPHR) Experience with providing HR support in a matrixed organization Experience using electronic case management systems (e.g., HRAcuity, NAVEX) and data tracking tools Benefits Overview We offer competitive company benefits to eligible positions, such as : Medical, Dental, Vision Insurance Life Insurance and Disability Voluntary Wellness Programs 401(k) and RRSP programs with Company Match Paid Vacation and Holidays Tuition Reimbursement And more! Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information. Disclaimer This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information. TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers. TK does not: 1. Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.; 2. Request payment of any kind from prospective jobseekers or candidates for employment; 3. Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK; 4. Send checks to job seekers; or 5. Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties. PLEASE NOTE: 1. TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner; 2. TK will not be responsible to anyone acting on an employment offer that is not directly made by TK; 3. Anyone making an employment offer in return for money is not authorized by TK; and 4. TK reserves the right to take legal action, including criminal action, against such individuals/entities. TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK. If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com. We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.

Posted 30+ days ago

Assistant Director (Temporary), Oldenborg Center for Modern Languages and International Relations-logo
Assistant Director (Temporary), Oldenborg Center for Modern Languages and International Relations
POM Pomona CollegeClaremont, California
Job Posting Location: Claremont, CA Job Posting Title: Assistant Director (Temporary), Oldenborg Center for Modern Languages and International Relations Job Description: ABOUT POMONA COLLEGE: Located near Los Angeles, California, Pomona College is widely regarded as one of the nation's premier liberal arts colleges. Established in 1887, Pomona College is known for small classes, a challenging curriculum, close relationships between students and faculty, and a range of student research and leadership opportunities. Pomona is a member of The Claremont Colleges. POSITION SUMMARY: Pomona College seeks a part-time Assistant Director (25-35 hours per week), Oldenborg for the Oldenborg Center for Modern Languages and International Relations. The Oldenborg Center is the hub for global and international programming at Pomona College. It is a language house, dining hall, and academic administrative office. It directs a number of curricular and other programs designed to promote the teaching and learning of foreign languages and international studies: the Language Resident program, conversation courses for academic credit, daily language tables, luncheon colloquia, the Foreign Language Resource Center (FLRC), and summer research and travel grants. Students, staff, and faculty from across The Claremont Colleges engage with these programs. The Center also houses International Student and Scholar Services, which manage the College’s visa programs. This is a temporary position with an expected duration through October 31, 2025 JOB PURPOSE: Reporting directly to the Interim Director, Oldenborg Center, the Assistant Director, Oldenborg manages the daily operations of the Oldenborg Center. This includes the Oldenborg language immersion residence hall for 7 Language Residents, approximately 130 students in various language wings, and the Oldenborg dining hall. Under the Interim Director’s guidance, the Assistant Director coordinates the Oldenborg Luncheon Colloquium (OLC) and participates in the daily language table program. The position is a key resource for Language Residents, as it assists the Interim Director with components of the LRs’ supervision and support and oversees the peer hall mentors. The Assistant Director is responsible for maintaining the Center’s website and, in collaboration with the FLRC (Foreign Language Resource Center) Associate Director, coordinating Language Resident orientation. This position provides support for other center initiatives and projects as assigned. The Assistant Director, Oldenborg works closely with the FLRC Associate Director, the Administrative Assistant Oldenborg, and 7 Language Residents. This position is responsible for hiring, processing personnel paperwork for, and directly overseeing multiple student employees in the Oldenborg Center. ESSENTIAL FUNCTIONS: Reporting directly to the Interim Oldenborg Director, the temporary Assistant Director works independently and collaboratively to perform the following essential duties and responsibilities: Recruit, hire, train, and supervise a group of approximately 12 student peer hall mentors in the Oldenborg Center. Must complete the bi-annual AB 1825 Sexual Harassment Prevention Training as required by the State of California. Supervise student Social Media and Outreach Assistant. During the academic year, monitor and assess Oldenborg student participation at language tables and other activities. Participate in foreign language table program (attend tables, monitor activity, provide support at check-in desk). Coordinate Oldenborg Luncheon Colloquium (OLC) with direction from the Interim Oldenborg Director and Faculty Fellow. Advise and assess Language Resident performance with respect to certain programming activities (study breaks, cultural activities, off-campus events). Coordinate special events such as Open House, Oldenborg receptions, etc. Maintain department website. Promote the goals of the Oldenborg Center on campus and encourage campus participation in Center activities. Prepare timely reports and documents as requested by Oldenborg directors (e.g., track student event attendance, work with staff colleagues to update the staff manual, event fliers, etc.). Assist with budget tracking and forecasting. Coordinate special projects/tasks/duties and provide assistance as assigned. If qualified, serve as one of Pomona College’s Designated School Officials (DSO) and/or Alternate Responsible Officers (ARO) for F-1/J-1 visa and visitor programs. QUALIFICATIONS: Education: Bachelor’s or Master’s degree in Languages, Language Pedagogy, International Relations, Intercultural Communication, or in a related field preferred, or an equivalent combination of education and relevant experience. Licenses/Certificates: A valid driver’s license is required; access to a personal vehicle is not necessary. Experience: A minimum of 3 years of professional experience is required, preferably in international education at an academic institution. Proficiency in at least one language other than English is also preferred (ideally Chinese, French, German, Japanese, Russian, or Spanish) but not required. Experience with language teaching and/or tutoring is desired. REQUIRED KNOWLEDGE AND CRITICAL SKILLS: This position must possess the knowledge, skills and abilities to be able to successfully perform the essential functions of the job or must be able to demonstrate how the essential functions will be performed (with or without reasonable accommodation) using other knowledge, skills and abilities not listed below. Deploy professional skills in program management and international education, in collaboration with colleagues, to best promote the College’s strategic interests Ability to advise and mentor students. Possess strong intercultural communication skills. Be able to work comfortably in a vibrant residential, liberal arts college setting with students, faculty, and staff from a variety of educational and cultural backgrounds. Demonstrate effective, accurate and clear communication with excellent verbal, written, interpersonal, reading, and leadership skills to supervise, facilitate, motivate and inspire a highly diverse group of student employees, student fellows and volunteers. Follow all written and verbal instructions, asking questions as needed for clarification of projects/tasks/duties/assignments. Operate computers proficiently on both Mac & PC platforms with basic Microsoft Office software (such as Word, Excel, Outlook) and associated professional software. Use assigned technology/devices/equipment to achieve annual goals and maintain confidentiality. Use College learning management software and basic web design Handle all activities and highly confidential information with patience, discretion, good judgment, courtesy and tact while working with people from a wide variety of backgrounds. Prioritize and perform multiple projects/tasks, meet deadlines/timelines, respond to others in a timely manner, and work both independently and as a collaborative member of the Oldenborg team and the College with a high standard of integrity and ethics, in support of the College’s strategic vision and the division’s/department’s annual goals. Use strong organizational, time management, event planning and presentation skills to complete work with accuracy and a keen attention to detail. Operate the College’s vehicles safely for campus-related work and meet all insurance-related requirements. REQUIRED HOURS: This part-time position (25-35 hours per week) typically follows a flexible schedule between 8:00 a.m. and 5:00 p.m., Monday through Friday. Starting in September, availability during weekdays from 11:00 a.m. to 1:30 p.m. will be required on certain days each week. Overtime, holiday, weekend and evening work hours will be required. Regular hours may vary due to needs of the College or division. Must be willing to work a flexible schedule. This is a temporary position with an expected duration through October 31, 2025. HOURLY RATE: The hourly rate for this role is between $31.00-$35.00 with a competitive benefits package. The specific factors that the College will consider when offering a salary to an individual will include, but not be limited to: education, training, relevant prior experience, and performance in prior roles. ADA/OSHA: This job description defines the essential job duties of this position. The College expects that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA). POMONA COLLEGE REWARDS: Pomona College offers a wide variety of benefits and perks including health, dental, and vision plan options; paid time off; flexible spending accounts; retirement benefits; tuition assistance; fitness and wellness programs; rideshare incentives; and so much more! DISCLAIMER: This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. When duties and responsibilities change and develop, the College will review this job description and make changes of business necessity. Pomona College prides itself in being an open, competitive, and equal opportunity employer.

Posted 30+ days ago

Student Assistant, Donor Relations-logo
Student Assistant, Donor Relations
ASUF ASU Foundation for A New American UniversityTempe, Arizona
Student Assistant, Donor Relations The ASU Foundation (ASUF) fosters partnerships between ASU and like-minded individuals, corporations and foundations who believe in ASU’s mission and provide resources for ASU to manifest its c harter into meaningful impact. ​ ​ The Student Assistant for Donor Relations serves an important role within the Engagement and Outreach team. The key responsibilities include assisting with preparing donor ac knowledgements , supporting the creation and delivery of ThankView campaigns and helping to maintain accurate a cknowledgement records through regular updates to tracking spreadsheets. This position also supports the Donor Relations and Engagement team with various special projects throughout the year. ​ The position will require approximately 20 hours per week, with additional availability during the non-school year. Learn more about our student employment program he r e . What you'll do: Hours available for this position are 8:00 a.m. - 5:00 p.m. Monday through Friday (shared hours) Student hours will be arranged according to their school schedule working up to 20 hours per week Assist with creating weekly and monthly donor acknowledgments Assist with ThankView campaigns and projects Assist with mailings and special projects as assigned Assist in maintaining accurate record of donor acknowledgement communications What you'll need: Collaborative style, combined with the ability and desire to work in a team-based environment Ability to maintain a high degree of confidentiality and responsibility regarding information related to Enterprise Partners, its subsidiaries and University business and confidential prospect information Strong and collegial interpersonal skills and an ability to communicate effectively in person, in writing, and by phone Ability to work both independently and as part of a team Problem solver who can take initiative and set priorities while being flexible Team-oriented strategist able to effectively manage complex situations involving numerous and sometimes competing constituencies Ability to represent the institution well and possess an advocate’s belief in the vision of ASU as the New American University Attention to detail and thoroughness in completing assigned duties Highly organized and able to handle multiple projects Adept at navigating complex environments with evolving priorities and communication plans Proficient with Microsoft Office suite of products Relevant qualifications: A current student at Arizona State University with a willingness to learn and ability to work well with others. Preferred qualifications: Ability to record and edit short videos using tools like iMovie, Adobe Premiere Pro, Canva or similar. Benefits: $30 bi-weekly cell phone reimbursement Hands-on experience in a professional environment Professional development plans Opportunity to network with ASUEP leaders and other ASU students Access to LinkedIn Learning and their 8,000+ courses Professional skills workshops About ASU Foundation The ASU Foundation fosters partnerships between ASU and like-minded individuals, corporations and foundations who believe in ASU’s mission and provide resources for ASU to manifest its charter into meaningful impact. These partnerships empower ASU to advance student access, serve our community, protect the planet, create equity in higher education and conduct research for the public good. At the ASU Foundation we value Character We prioritize character and integrity in every decision and action, establishing trust as the foundation of all that we do. Service We are dedicated to serving our students, donors, communities, and colleagues by fostering support and collaboration to ensure that our efforts are impactful. Innovation Innovation drives us to create meaningful opportunities and solutions, helping every member of our global community achieve meaningful outcomes. The ASU Foundation is an Equal Opportunity Employer Learn More:

Posted 1 week ago

Client Relations Manager-logo
Client Relations Manager
ABC ImagingSeattle, WA
POSITION SUMMARY: ABC Imaging is currently seeking a Client Relations Manager to become an integral member of our team. Under the direction of the Client Relations District Manager, the incumbent will manage an ABC Imaging facility at a client site and supervise any Client Relations Specialists at said site. ESSENTIAL DUTIES & RESPONSIBILITIES: Produces high quality deliverables for clients to meet deadlines. Manages all administrative responsibilities to meet all technical and billing requirements (Meter Reads, Time Reporting, and Equipment Maintenance Management). Organize all aspects of the workforce for the shop in a professional manner to ensure all deadlines are met and all projects are completed within budget constraints (including staff and project scheduling, work hours, etc.). Ensure that all equipment is properly maintained and upgraded.\  Recommend new acquisitions that will increase productivity. Checks accuracy of billing (verifies pre-work order, pre-billing, and final billing files) daily and helps resolve billing issues on all jobs. Escalates all open helpdesk tickets daily. Assists Major Account Managers with accounts by sharing new information, contacting clients, visiting their clients, and hosting and attending seminars and events. Reviews and keep the Client Relations Operations Manuals updated. Communicate on a regular basis with the Client Relations District Manager regarding client and staff concerns. Manages inventory and organize supplies. EDUCATION, EXPERIENCE & SKILLS REQUIRED: High School Diploma, bachelor's preferred At least 2 years related to print experience is a plus Knowledge of equipment and production materials. Demonstrated leadership to motivate and monitor the progress of all employees. Superior customer service ability and experience working with customers both over the phone and in person. Ability to speak knowledgeably about department capability and company to potential and existing clients. Highly developed organizational skills. Ability to handle multiple tasks while maintaining focus. Ability to troubleshoot software/hardware problems. Ability to communicate effectively with employees when delegating work and explaining procedures and processes.

Posted 2 weeks ago

Investor Relations Specialist-logo
Investor Relations Specialist
Livestream Technology Services Inc DBA BuyAlertsNew York, NY
Company Overview: We're a fintech company with proprietary software that leverages AI to aggregate global financial data. Our platform provides retail stock market investors with a real-time advantage, similar to that of major financial institutions. This tool simplifies data analysis, saving users research time and enhancing market insights. We are a stable and fast-growing tech company that pushes the boundaries of the industry and values its employees. Join us and apply now! This will be a 3-MONTH CONTRACT with potential for a full time employment offer based on your performance. As a thriving tech company, we are looking for top performers that have a natural drive and ability to perform. Position Overview: We seek an Investor Relations Specialist to enhance our investor communications while providing exceptional customer support. The role involves managing investor relations, addressing technical and app-related issues, and ensuring prompt responses to user inquiries. Key Responsibilities: Develop and execute strategies for effective investor communications, showcasing BuyAlerts' growth and potential. Prepare and present compelling financial and strategic reports to investors. Collaborate with legal teams to ensure compliance with financial regulations. Provide expert support for technical and app-related issues, ensuring rapid resolution and a positive user experience. Respond promptly to investor and user inquiries, maintaining high satisfaction levels. Monitor and flag payment transactions for accuracy and security, particularly during the launch of new digital payment features. Proactively identify and address potential issues in app functionality and payment processes. Understand and explain the value of BuyAlerts AI and Machine learning tools to investors and users. Provide feedback to the development teams to improve the user experience. Qualifications: Bachelor's degree in Finance, Business Administration, or a related field. Minimum of 3 years of experience in investor relations, financial communications, or related areas. Experience with app payment systems and customer support. Strong understanding of financial statements, investment analysis, and legal compliance in a fintech environment. Excellent communication, technical problem-solving, and interpersonal skills. Ability to manage multiple projects in a fast-paced setting. Benefits: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. Submit your resume and cover letter, highlighting your relevant experience and interest in the role. Join us and contribute to revolutionizing the fintech industry with excellence and innovation.

Posted 30+ days ago

Patient Relations Representative-logo
Patient Relations Representative
Gastro HealthFort Myers, FL
Gastro Health is seeking a Full-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings – Monday thru Friday Paid holidays and paid time off Rapidly growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Answer all incoming calls and route them to appropriate personnel; take messages and send task as necessary for all care centers. Schedule, confirm, and cancel office appointments as patients call in. Work on referrals and import demographics from patient portal. Pick up voicemail messages on a daily basis. Verify patients health plan benefits & obtain authorization, if needed. Assist patients with questions and/or concerns regarding procedures Request medical records from doctors and hospitals Call-in new prescriptions and refills and obtain authorization if necessary Obtain lab results including stat requests Other duties as assigned Minimum Requirements: A high school degree or GED is required for this position. One year of experience in customer service and/or related clinical environment; working knowledge of medical terminology is a plus. Dependability and Punctuality is Required Taking Initiative Must be able to work between the hours of 8:00 am and 5:00 pm Medical terminology knowledge Preferred Bilingual (English/Spanish) preferred Sitting – 100% Computer (input patient info) Telephone usage (speaking with patient or referral Physician) We offer a comprehensive benefits package to our eligible employees: 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3% Discretionary profit-sharing contributions of up to 4% Health insurance Employer contributions to HSAs and HRAs Dental insurance Vision insurance Flexible spending accounts Voluntary life insurance Voluntary disability insurance Accident insurance Hospital indemnity insurance Critical illness insurance Identity theft insurance Legal insurance Pet insurance Paid time off Discounts at local fitness clubs Discounts at AT&T Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more?   Click here  to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!

Posted 30+ days ago

Partnerships and Mentor Relations Coordinator (Remote)-logo
Partnerships and Mentor Relations Coordinator (Remote)
College ContactAustin, TX
About College Contact College Contact is a college and career readiness platform that matches high school students with actively enrolled undergraduate students for near-peer postsecondary advising. With our easy to use software, students, their families, and school district clients get access to our mentor network and online college prep tools. Our fully-custom technology platform features advanced matching algorithms, 24/7 chat functionality, an AI college counselor chatbot, and a range of resources including virtual campus tours and financial aid tools. In our beta model, College Contact helped 2.5k students gain admission to over 150 universities. 86% of our students landed a spot at their favorite school through our pre-product model. We are venture backed and a TechStars portfolio company.  Job Summary Job Type: Hybrid in Austin, Texas* * We will accept candidates from locations not in Texas and can discuss relocation options if it's a mutual fit. College Contact is seeking an entrepreneurial Partnerships and Mentor Relations Coordinator to join our team and lead the growth of our mentor network. As our PMR coordinator, you will use our resources to build relationships with university partners, recruit new mentors, bring on new corporate partnerships and grow the supply side of our counseling marketplace. This role involves working with our Sr. Advertising and Sales Manager, our founders, and our existing network of undergraduate mentors.  We are looking for an immediate hire!  Responsibilities University Partnerships and Mentor Network Growth: Manage the expansion and recruitment of university partnerships. Form strategic partnerships with college organizations to organically grow our mentor network. Maintain dashboard of mentor network statistics and report KPIs to our internal team each week Recruitment Practices: Oversee the recruitment process: review applications, conduct final interviews, issue contracts, onboard new mentors, and complete other recruiting tasks. Corporate Partnerships: Develop partnerships with corporate recruiters to help our mentors network and land post-grad jobs. Mentor Benefits Sector: Develop & manage brand partnerships to increase our portfolio of mentor benefits  Operational Management: Manage mentor payroll Oversee the customer service of our direct-to-consumer line Handle contracts, office tasks, and other small administrative tasks as needed Relationship Management: Maintain strong relationships with our mentor network, providing support and resolving issues as they arise. Communicate effectively with both internal and external stakeholders to ensure alignment and progress towards goals. Note: this is not a comprehensive list of all responsibilities required. The founders may require other tasks from time-to-time.  Qualifications and Skills Bachelor's degree in Business, Marketing, Human Resources, or a related field preferred but not required.  Experience in recruitment, partnership management, operations and/or a similar role. Strong interpersonal and communication skills with effective business writing skills.  Ability to manage multiple tasks and prioritize effectively. Detail-oriented with strong organizational skills. Experience in a startup or fast-paced environment is a plus. Ability to think creatively and have scrappy critical thinking skills.  Strong problem-solving abilities and solution-oriented mindset. Experience with Hubspot, Canva, GSuite, and Apollo  Our Ideal Candidate Will…  We are a fast-growing venture backed startup that just launched our new technology product to our Direct-to-Consumer line. We are looking for a strong Partnerships and Mentor Relations Coordinator that will help us develop our mentor recruitment pipeline and help us form university level partnerships. We are looking for someone who wants to join a young, fun startup to help us continue our rapid growth. This is not a job for someone who is looking to be fed daily tasks and likes the 9-5 life. This role needs to be filled by someone who has a creative and entrepreneurial mindset - and enjoys thinking outside the box with the freedom to do so. Working at a startup can be difficult but extremely rewarding.  This position may funnel into a formal Chief of Staff role if certain expectations and KPI's are exceeded and it's a good cultural fit. We are really looking for someone who has a full gambit of experience with recruiting, relationship building, operations, and partnership building. Applicants who have startup experience are highly preferred, but we are open to receiving applications from anyone with the qualifications listed above.  Benefits and Compensation  $60-75k depending on experience & fit with our needs/expectations  Hybrid model: 3 days each week in office in Austin, Texas  20 PTO days + sick days included  Performance based bonuses and/or equity can be negotiated  Ability to move into a C-Suite role upon exceeding expectations and strong cultural fit  Join our startup as an early employee - get on the ride now before it's too late!  Travel may be required up to 25% of the time for this role  Note: Expectations listed in this Job Description are not comprehensive and may change depending on needs of the business.  Learn More About College Contact! (Media Links)  Make It Mindful Podcast Interview with Sophie BBBS Pilot Success  Link to Our Product on ISTE Product Index UVA McIntire Feature UVA E-Cup Winner Recognition CBS19 Coverage Los Altos Town Crier Los Altos High School Talon Article

Posted 30+ days ago

Director of Consulting and Client Relations-logo
Director of Consulting and Client Relations
AristotleWashington, DC
We are searching for a highly driven and experienced Director of Consulting and Client Relations in our Consulting division. The Director of Political Consulting and Client Relations will play a pivotal role in developing and executing strategic campaign plans for PAC and advocacy clients, while nurturing strong connections with our clientele. The ideal candidate will possess a proven track record of success in political consulting or a related field, outstanding communication and interpersonal skills, and an unwavering commitment to driving success. Responsibilities: o   Develop and execute strategic campaign plans to achieve success for political candidates and organizations. o   Cultivate and sustain strong relationships with clients, ensuring their needs are met and expectations exceeded. o   Collaborate with senior leadership to identify new business opportunities and craft compelling client proposals. o   Provide effective leadership and guidance to consulting teams, ensuring the flawless execution of client campaigns within set timelines and budgets. o   Analyze and interpret political and election data proficiently to inform strategic decision-making. o   Monitor and evaluate key performance metrics to gauge campaign progress and identify areas for enhancement. o   Act as a liaison between clients and internal teams, fostering clear communication and alignment on project objectives and deliverables. Salary Range: $80k-$130k/year Requirements o   Bachelor's degree in political science, public administration, or a related field; advanced degree preferred. o   Minimum of 5 years of experience in political consulting or a related field, with a demonstrated track record of success. o   Detail-oriented thinker with a keen eye for accuracy. o   Ability to take direction and feedback to adjust and improve performance. o   Strong leadership skills, capable of motivating and inspiring teams to achieve their objectives. o   Excellent communication and interpersonal abilities, adept at building rapport and credibility with clients and internal stakeholders. o   Strategic mindset with a results-oriented approach, leveraging data-driven insights to inform decision-making. o   Proficient project management capabilities, adept at managing multiple campaigns concurrently and delivering results on time. o   Previous experience working on political campaigns at the local, state, or national level is advantageous. o   Highly proficient in O365 including Excel, Word, PowerPoint, Adobe, and other software. Familiarity with Aristotle 360 a plus. Benefits All positions are Full-Time, with competitive compensation, medical benefits, paid vacation, 401k plan and stock options. Casual dress code and a non-corporate atmosphere make this a fun place to work and learn in a team environment. Please visit our website at www.aristotle.com .

Posted 30+ days ago

Vendor Relations Specialist-logo
Vendor Relations Specialist
Euronet Worldwide, Inc.Spring, TX
Dolphin Debit, a full-service ATM management company and wholly owned subsidiary of Euronet Worldwide offers a complete suite of ATM management services, from routine maintenance and monitoring cash management and updates. We are hiring a dedicated Vendor Relations Specialist to join our Spring, TX headquarters. In this role, you will be instrumental in managing our vendor relationships, driving performance improvements, and ensuring that our organizational goals are met through effective vendor partnerships. As a Vendor Management Specialist, you will oversee the selection, evaluation, and ongoing management of our vendors, ensuring they meet the service level agreements and compliance requirements set forth by our organization. Your analytical skills will be essential in assessing vendor performance and identifying opportunities for cost savings and service improvements. Key responsibilities include: Manage vendor relationships to ensure delivery of quality products and services. Conduct regular assessments and performance reviews of vendor contracts and compliance with agreements. Negotiate contracts and renewals to optimize terms and conditions. Collaborate closely with internal stakeholders to align vendor services with business needs. Continuously monitor and evaluate vendor performance metrics. Address vendor-related issues and disputes in a timely manner. Prepare reports and presentations on vendor performance and management strategies. Requirements Bachelor's degree in Business Administration, Supply Chain Management, or a related field. 2-4 years of experience in vendor management, procurement, or a similar area. Strong negotiation and communication skills. Proven ability to manage vendor relationships and performance. Excellent analytical and problem-solving skills. Proficiency in Microsoft Office Suite and vendor management software. Strong organizational skills with the ability to manage multiple projects concurrently. Ability to work independently as well as part of a team. Detail-oriented with a strong focus on quality and compliance. Benefits 401(k) Plan Health/Dental/Vision Insurance Employee Stock Purchase Plan Company-paid Life Insurance Company-paid disability insurance Tuition Reimbursement Paid Time Off Paid Volunteer Days Paid Holidays Casual Office Attire Plus many more employee perks & incentives! We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Posted 30+ days ago

Client Relations Specialist-logo
Client Relations Specialist
ABC ImagingNew York, NY
ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution. Job Description We are hiring for an on-site Client Relations Specialist at our New York location, who can provide exemplary service to our clients' creative staff. Our ideal candidate will have a minimum of 3 years' experience in the printing industry with expertise in color digital printing and assembly. The incumbent will manage all administrative and production responsibilities to meet time sensitive project requirements You will: Work directly with technical and creative staff to ensure proper communication and understanding of their needs and expectations. Performs supplemental digital graphic or print design services such as proof client artwork, edit client files to make them print-ready, arrange and produce press checks, mock-ups, revisions, and edits based on client feedback. Maintains workflow scheduling, and project management to ensure deadlines are met and all projects are completed within the prescribed budget and in accordance with standard operating procedures. Manages the day-to-day administrative responsibilities including inventory, supply ordering, maintaining service on small format printers, print finishing, and large format plotters, conference room setup and meeting support Qualifications Proficient Adobe Suite skills. (Photoshop, Illustrator, and InDesign) Working knowledge of equipment and production materials. Working knowledge of bindery. Superior customer serviceability and experience working with customers both over the phone and in person. Ability to speak knowledgeably about department capability and company to potential and existing clients Highly developed organizational skills. Ability to handle multiple tasks while maintaining focus. Ability to communicate effectively with employees when delegating work and explaining procedures and processes.

Posted 2 weeks ago

Capital Markets Investor Relations Lead-logo
Capital Markets Investor Relations Lead
SoFiSan Francisco, CA
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: SoFi is seeking a Senior Manager/Director to join our Capital Markets team. In this role, you will draw on your extensive capital markets expertise, ideally honed in investment banking or related field, to cultivate and manage relationships with institutional investors. A key emphasis will be placed on leveraging your existing network to engage with capital markets participants across private and public markets. Your ability to build on established connections and deepen relationships will be critical in expanding the company's presence within the investor community.  The role will center on building a diverse and robust investor pipeline for broadly syndicated ABS transactions, private placements, structured finance products, and other debt instruments. To succeed, you must have proven experience working on private and broadly syndicated ABS transactions, demonstrating a deep understanding of market dynamics and investor preferences. You will collaborate closely with internal teams to craft strategies that align with investor demand and evolving market trends while fostering long-lasting partnerships that drive the company's capital markets objectives. This is a unique opportunity for a highly connected and experienced professional to play a key role in shaping and expanding the company's investor network. What you’ll do: Cultivate and strengthen long-term relationships with both new and existing institutional investors, contributing to sustainable growth and funding opportunities. Lead ongoing investor activities, ensuring regular communication and updates with institutional investors, including conference attendance, virtual and physical roadshows, sales force presentations, one one-on-one meetings, and presentation preparation. Create pitch books and due diligence presentations to communicate the SoFi story, build brand confidence, and educate external stakeholders on key business drivers. Research and provide market color for potential loan sale opportunities. Stay informed on product initiatives and strategic growth opportunities, aligning SoFi’s offerings with market appetite and investor interests. Collaborate with credit and risk teams to gain a deep understanding of key performance indicators and product performance trends and forecasts. Collaborate and provide strategic support to internal stakeholders such as credit, legal, engineering, product, treasury, accounting, servicing, and finance. Other ad hoc support as needed requested relating to whole loan sales, asset-backed securitizations, new products, securities financing, unsecured lines of credit, and any other future financing initiatives of the company. What you’ll need: 12+ years of relevant experience desired, primarily in capital markets and ABS execution BS/BA in business, finance, accounting, economics, or a similar technical field Excellent work ethic and willingness to contribute broadly to achieve team and company objectives    Strong verbal and written communication as well as technical and organizational skills Strong analytical skills with attention to detail Strong ability to read and interpret financial contracts and knowledge of core documents and industry standard/best practices in transactional terms High level of proficiency with Microsoft Office and Google suites (particularly in Excel, PowerPoint, Sheets) Previous experience with lending or consumer credit products a plus: mortgages, student loans, credit cards, personal loans, etc. Previous experience with asset-backed securitization data sets a plus:  Bloomberg, Intex, DV01, etc. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.    To view all of our comprehensive and competitive benefits, visit our  Benefits at SoFi   page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Posted 30+ days ago

Hub Relations Coordinator-logo
Hub Relations Coordinator
Blink HealthPittsburgh, PA
Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.  Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.  BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.  We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Perform patient outreach to conduct patient enrollment, benefits coordination, financial assistance assessment, insurance verification and arrange delivery Provide patient care to accurately support pharma programs and triage to a pharmacist when required Place outbound phone calls to resolve routine and new issues with patients, doctors and insurers Document all call information and data discovery according to operating procedures Utilize proper escalation channels to meet patient needs & resolve open issues Research required information using available resources Maintain confidentiality of patient and proprietary information Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws Work collaboratively and cross-functionally between management, the Missouri-based pharmacy, compliance and engineering Requirements: High school diploma or GED required, Bachelor’s degree strongly preferred Customer service or inbound call center experience required (1-2+ years at minimum) Appropriate industry experience is necessary Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software Full time position, on-site in Pittsburgh Hours/Location: Shift : 3 available Shift Options Rotating shifts, 40 hours/week between 8 AM -9 PM EST , Monday - Friday  OR 12 PM - 8 PM EST, Monday - Friday (Fixed Shift) OR 1 PM - 9 PM EST, Monday - Friday (Fixed Shift) Onsite  full time position in Robinson Township  Perks: Health Benefits, 401 K Holiday pay Overtime eligible Casual dress code Free Snacks Free Parking #blinkindeed Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.  At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.  Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Posted 1 week ago

Guest Relations Manager-logo
Guest Relations Manager
The Mark HotelNew York, New York
$75,000.00 to $90,000.00 per year. We are currently looking for a Guest Relations Manager who is passionate about providing the highest level of service, a great communicator, detail oriented and a great leader: Report directly to the Director of Front Office and assist with all needs to run department efficiently and effectively. Manage all Guest Relations Agents. Provide support as needed and support with all daily tasks including but not limited to phone calls, emails and guest relations tasks. Manage day to day operation, ensure all guest needs and requests are followed up with in a timely manner. Assist with scheduling, payroll and departmental projects Ensure team follows Forbes Standards at all times and ensure team is well trained on day to day duties Handle all telephone inquiries with prompt courtesy, while applying the hotel's selling strategy and selling technique, in order to achieve budgeted goals and maximize revenue Handle phone calls and email correspondence Must have a positive attitude and strong attention to detail Must be willing to leave desk at times to visit other departments of hotel, guestrooms and guests upon arrival Send pre-arrival emails to all guests Must be flexible with scheduling. Ensure and provide flawless, upscale, professional and high class guest service experiences Respond to guests needs and anticipate their unstated ones Actively listen and resolve guests' complaints Oversee and coordinate all arrivals Provide wellness calls to in-house guests Coordinate and manage communication between guests and staff and follow up to ensure complete service recovery Promote all amenities, conveniences and programs offered Arrange food and beverage amenities for guests upon arrival and throughout visit. Tailor per guest preferences Work closely with all operational departments of hotel Requirements: At least 4 years prior experience in the guest service industry, preferably in a luxury property. Knowledge of computers and various programs such as Microsoft Word and Excel. Knowledge of Opera is preferred. Highly motivated with excellent communication skills. A creative problem solver Passionate about guest service and satisfaction Extremely organized and able to prioritize in a busy environment Bachelors Degree preferred

Posted 2 weeks ago

Employee Relations Generalist (ERG)-logo
Employee Relations Generalist (ERG)
Full House ResortsWaukegan, Illinois
The Employee Relations Generalist is the collaborator and trusted colleague whose main job responsibilities include a concentration on all employee relations-related tasks. The Employee Relations Generalist is involved with nearly all facets of employee relations and serves as a support figure to all levels of team members and management, with a focus on improving the overall employee life-cycle experience. Essential Job Functions : Demonstrates outstanding interpersonal skills, with an exemplary, pleasant, friendly, and supportive attitude at all times. Assists with full cycle workplace investigations, with demonstrated ability to use critical thinking and with solution-based problem solving. Conduct offboarding / exit interviews, engage with all new employees, such as new employee orientation, explanation of company policies, practices, and procedures. Provide oversight and guidance to managers on stay interviews. Provide high-quality, timely, and professional service to internal customers - our Team Members. Advise on HR policies, metrics and procedures, manage all employee relations administration including, but not limited to, investigations, worker’s compensation, unemployment claims, disciplinary process, and leave of absences. Create a sense of belonging, taking a stand on topics that are important to our team members, sponsor employee led resource groups (ERG) around shared characteristics such as gender, lifestyle, ethnicity, religious affiliation, or interest. Ensures complete confidentiality and limited access to sensitive data, according to the procedure. Act as a technical resource for associates to address and resolve day-to-day inquiries and problems relating to the HR/ Employee Relations function. Coordinate and collect data, ensuring timely and accurate processing of information according to procedures. HRIS champion (UKG/UltiPro) - updates employee data and participates in the implementation and rolling out of new HR solutions, including annual employee data update to ensure accuracy of statistical information. Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to appropriate staff, offering sound solutions. Maintains knowledge of trends, best practices, and new technologies in employee relations. Ability to maintain strict confidentiality and the highest ethical standards. Ability to perform assigned duties under frequent time pressures in an interruptive, fast-paced environment. Participate in the planning and execution of employee functions and events. Special projects as assigned. Other duties as assigned. EDUCATION and/or EXPERIENCE : High School/GED (minimum) 1-3 years of HR generalist experience with an employee relations focus Preferred: Familiarity with employment law Bilingual a plus CERTIFICATES, LICENSES, AND REGISTRATIONS: Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations. KNOWLEDGE/SKILLS/ABILITIES: Strong computer skills, proficient in Google Workplace Must be highly organized and detail-oriented Superior verbal and written communication skills Ability to handle high-volume and stressful situations Must be able to operate computer, telephone, fax, and copier Office/Casino environment: Subject to outdoor temperatures, bright lights, and noise at times. Constantly handle, wrist motion, sit, hear, and eye/hand coordination Frequently speak, read, write, stand, walk, bend, and stoop Occasionally lift, carry, push, and pull Benefits Medical, Dental, & Vision Voluntary Life, AD&D, & Disability Insurance Volunteer Time Off, Ventra Program 401K + Employer Match Paid Time Off Tuition Reimbursement Salary Range: $50,000 - $82,500

Posted 1 week ago

American Cancer Society logo
Guest Relations Coordinator, Hope Lodge - Daytime (Monday - Friday)
American Cancer SocietyOklahoma City, Oklahoma
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Job Description

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. 

The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.

The Guest Relations Coordinator at Hope Lodge plays a pivotal role in ensuring a welcoming and supportive environment for guests by managing guest referrals, check-ins, and providing excellent customer service. This position focuses on coordinating guest services, supervising the concierge team, and facilitating seamless experiences for guests during their stay.

The schedule for this role is 8:00am - 4:30pm, Monday - Friday at $20.49 per hour.

This role is fully benefits eligible.

MAJOR RESPONSIBILITIES

  • Guest Referrals and Check-Ins: Manage guest referrals and check-ins directly, ensuring efficient and accurate processing of guest arrivals, registrations, and room assignments.

  • Concierge Supervision: Supervise the concierge team, providing guidance, support, and training to ensure high-quality customer service and responsiveness to guest inquiries, requests, and needs.

  • Guest Services Coordination: Coordinate guest services and amenities, including transportation arrangements, meal services, and special accommodations, to enhance the overall guest experience and meet individual needs.

  • Communication and Coordination: Maintain open communication with internal departments, including program staff, administrative staff, and maintenance staff, to coordinate efforts and address any guest-related issues or concerns promptly and effectively.

  • Quality Assurance: Conduct regular inspections of guest rooms and common areas to ensure cleanliness, maintenance, and compliance with Hope Lodge standards, addressing any deficiencies or issues promptly and appropriately.

  • Guest Feedback and Issue Resolution: Gather guest feedback and reviews, address any complaints or concerns in a timely and professional manner, identify service recovery opportunity, and implement corrective actions as needed to enhance guest satisfaction and loyalty.

  • Administrative Support: Manage administrative tasks such as updating guest records, managing room inventory, and preparing reports as needed to support efficient guest services operations.

FORMAL KNOWLEDGE

  • Minimum 2 years of experience in hospitality, guest services, or a related field, with knowledge of guest relations and check-in procedures

  • High School Diploma or equivalent. additional education or certification in hospitality management, office administration, or a related field is preferred.

SPECIALIZED TRAINING OR KNOWLEDGE

  • Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders from diverse backgrounds.

  • Strong leadership and supervisory skills, with the ability to motivate and support a team of concierge staff to deliver exceptional customer service.

  • Ability to work independently and make sound decisions under pressure, demonstrating resourcefulness, adaptability, and problem-solving skills.

  • Availability to work flexible hours, including evenings, weekends, and holidays, to accommodate guest arrivals and ensure coverage during peak periods.

COMPETENCIES/SKILLS

  • Customer Service: Exceptional customer service skills are crucial for providing a welcoming and supportive experience to guests, addressing inquiries, concerns, and requests promptly and courteously.

  • Communication: Excellent verbal and written communication skills are necessary for effectively communicating with guests, staff, and stakeholders, as well as for providing clear instructions, information, and feedback.

  • Leadership: Strong leadership skills are important for supervising the concierge team, providing guidance, support, and training to ensure high-quality customer service and responsiveness to guest needs.

  • Problem-Solving: Ability to identify challenges, analyze complex issues, and develop creative solutions to address obstacles and optimize guest services operations, demonstrating resilience, adaptability, and resourcefulness.

  • Organizational Skills: Strong organizational skills are necessary for managing guest referrals, check-ins, and other administrative tasks, ensuring accuracy, efficiency, and attention to detail.

  • Interpersonal Skills: Strong interpersonal skills, including empathy, patience, and sensitivity, are necessary for interacting with guests and staff, particularly during challenging or emotional circumstances, and for building positive relationships and rapport.

  • Time Management: Effective time management skills are essential for prioritizing tasks, managing multiple responsibilities, and meeting deadlines in a fast-paced and dynamic guest services environment.

  • Attention to Detail: Attention to detail is critical for ensuring accuracy in guest registrations, room assignments, and administrative tasks, as well as for maintaining cleanliness and maintenance standards in guest rooms and common areas.

  • Computer Skills: Proficiency in computer skills, including familiarity with reservation systems, Microsoft Office Suite, and other software applications, is important for performing administrative tasks and managing guest records effectively.

  • Conflict Resolution: Ability to handle guest complaints or concerns in a professional and diplomatic manner, identify solutions to address issues, and ensure guest satisfaction and loyalty.

  • Adaptability: Flexibility and adaptability are important for responding to changing guest needs, priorities, and situations, as well as for accommodating guest arrivals and ensuring coverage during peak periods.

SPECIAL MENTAL OR PHYSICAL DEMANDS

  • Standing and Walking: The position may involve extended periods of standing and walking, particularly during guest check-ins, concierge services, and inspections of guest rooms and common areas.

  • Lifting and Carrying: Occasional lifting and carrying of items such as luggage, supplies, or equipment may be required, particularly during guest arrivals or when assisting with guest needs.

  • Manual Dexterity: The ability to perform tasks that require manual dexterity, such as operating computer systems, handling paperwork, and assisting guests with luggage or other items, may be necessary.

  • Physical Endurance: The role may require physical endurance to handle the demands of busy shifts, including standing, walking, and assisting guests for extended periods of time.

  • Sensory Demands: The position may involve sensory demands such as visual and auditory perception, particularly when communicating with guests, reading guest information, or monitoring guest areas for cleanliness and safety.

  • Environmental Factors: The ability to work in various environmental conditions, including indoors and outdoors, and in different weather conditions, may be necessary, particularly when assisting guests with transportation or other outdoor activities.

  • Stress Management: The position may involve managing stressful situations or handling guest complaints or concerns, requiring the ability to remain calm, composed, and professional under pressure.

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.