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Hub Relations Coordinator
Blink Health Administration LLCSaint Louis, MO
Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products- BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Perform patient outreach to conduct patient enrollment, benefits coordination, financial assistance assessment, insurance verification and arrange delivery Provide patient care to accurately support pharma programs and triage to a pharmacist when required Place outbound phone calls to resolve routine and new issues with patients, doctors and insurers Document all call information and data discovery according to operating procedures Utilize proper escalation channels to meet patient needs & resolve open issues Research required information using available resources Maintain confidentiality of patient and proprietary information Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws Work collaboratively and cross-functionally between management, the Missouri-based pharmacy, compliance and engineering Requirements: High school diploma or GED required, Bachelor's degree strongly preferred Customer service or inbound call center experience required Appropriate industry experience is necessary Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software Full time position, on-site in Pittsburgh Location/Hours Shifts: This is a full-time, 40-hour per week role. 3 shift options are available : Rotating shifts between 8 AM - 4 PM CST, Monday- Friday OR 11::00 AM - 7:00 PM CST, Monday- Friday EST (fixed shift) OR 12:00 AM - 8:00 PM CST , Monday- Friday EST (fixed shift) All shifts require a rotational Saturday shift 8:00 AM - 4:00 PM CST There will be a required shift during the 8 week training period of 9 AM - 5 PM CST Onsite full time position, located at 400 South Woods Mills Rd, Suite 100, Chesterfield MO Perks: Health Benefits, 401 K Holiday pay Overtime eligible Casual dress code Free Snacks Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Posted 30+ days ago

Principal Developer Relations-logo
Principal Developer Relations
RippleSan Francisco, CA
THE WORK: As Principal Developer Relations in the RippleX Ecosystem Growth team, you will play a key role in helping developers discover, onboard, build, and scale financial applications on the XRP Ledger (XRPL). Directly support businesses, institutions, and governments in using XRPL's capabilities for financial innovation, contributing to adoption for institutional-grade use cases, including asset tokenization, Institutional DeFi, and next-generation payment infrastructure. This role is critical to growing our developer ecosystem, gathering valuable feedback to inform XRPL product development, and ensuring blockchain technologies are implemented responsibly across diverse financial implementations. You'll deliver on developer experience initiatives for individual developers, startups, and institutions. Your success in this role will directly contribute to XRPL's growth trajectory and market position while ensuring blockchain technologies are implemented responsibly across financial use cases. Building strong relationships between the developer community and internal teams will be critical as we advance our mission of crafting reliable, scalable financial infrastructure that serves real-world institutional needs. WHAT YOU'LL DO: Lead developer engagement strategies for financial solutions, tokenization platforms, and payment applications on XRPL Implement and measure metrics for measuring developer success that align with business objectives, including analytics for fintech developers and financial institutions Contribute to scalable frameworks that accelerate developer adoption through both one-to-many and one-to-one strategies Organize and lead developer events, workshops, and hackathons that showcase XRPL's capabilities for tokenization and financial innovation Create technical content including tokenization guides, payment integration tutorials, institutional DeFi best practices, and code demos Speak at conferences, meetups, and events about XRPL use cases, projects, and upcoming products and features Provide hands-on technical support to accelerate integration for financial companies and startups Support technical evaluation and due diligence for projects through various Ecosystem Growth Programs such as Grants and Accelerator initiatives Implement and monitor adoption mechanisms and reporting structures to demonstrate success and traction Support recruitment and development of global developer relations team members Collaborate effectively with GTM, Product, Engineering, Communications, and Marketing teams as well as external partners and the broader XRPL community Advocate for financial developer needs and translate feedback into actionable insights for leadership Promote best practices for regulatory compliance and institutional-grade security adoption by developers building financial applications Collect and synthesize feedback to inform product roadmaps while serving as a technical liaison between developers, funded financial projects, and Ripple's product and engineering teams! WHAT YOU'LL BRING: 5+ years of proven track record in developer relations, developer experience, or technical product roles, with demonstrated success in growing developer ecosystems Institutional Finance Understanding: Strong understanding of financial instruments and market structure (equities, bonds, repos, collateralized lending, etc.). Good grasp of collateral management, capital efficiency, and how DeFi can impact these processes. Awareness of regulatory frameworks and their relation to tokenization and digital asset adoption Technical competency with the ability to understand complex technical concepts and communicate them effectively to various audiences from individual developers to enterprise partners Strong understanding of developer psychology and behavior-knowing how to reach developers through appropriate channels, build authentic product affinity, and design education programs that drive adoption Hands-on technical skills-able to create code demos, review developer samples for quality and best practices, and provide specific technical feedback Strong collaborative skills with the ability to work effectively across teams and collaborate at various levels Experience working in high-growth environments with the ability to adapt as priorities evolve Comfortable working independently in fast-paced environments with clear accountability Ability and willingness to travel worldwide for meetings and events around the globe as needed. Preferred Qualifications Experience with blockchain technologies, APIs, developer platforms, or emerging financial technologies Background in developer community building around new technology categories, particularly in fintech or blockchain Experience with open-source ecosystems, community management, and collaborative development practices Public speaking experience at industry conferences and events, particularly fintech or blockchain conferences Content creation experience including technical writing, video tutorials, or documentation for financial applications Experience with developer analytics and community measurement tools Knowledge of tokenization standards, institutional DeFi protocols, and digital asset infrastructure.

Posted 2 weeks ago

Employee Relations Manager-logo
Employee Relations Manager
Ameriprise FinancialMinneapolis, MN
Ameriprise Financial has an exciting opportunity for an Employee Relations Manager to join our global team! This role will play an integral part in developing and maintaining effective employee relations (ER) across the enterprise by consulting with employees, leaders, and HR Business Partners on sensitive matters related to ER issues, such as: progressive discipline, harassment, discrimination, policy violations and fraud/whistleblower complaints, etc. This person will exercise employment law knowledge to handle escalated issues through detailed investigations. Key Responsibilities Resolve complex employee relations issues by providing consultation to employees and leaders and conducting thorough investigations of complaints. Lead cases from research, investigation, documentation and resolution. Apply strong knowledge of employment law and organization policies and practices to develop recommendations and solutions, while balancing risk and business objectives. Provide advice and counsel to leaders on sensitive employee situations, such as policy interpretation, conflict resolution, performance management and disciplinary actions, including terminations, and other issues presenting risk to the organization. Strategically collaborate with HR Business Partners, leaders, and Centers of Excellence to identify trends within business groups and identify root causes. Conduct climate assessments, develop recommendations, and coach leaders on implementing action plans to address identified issues. Proactively maintain current knowledge of employment laws and regulations. Contribute to special projects, which may include the development, communication and implementation of policies or new HR programs, trainings, or initiatives that impact ER matters. Provide coaching, guidance and mentoring to the ER Specialist team to help enhance overall team effectiveness. Required Qualifications Bachelor's Degree or equivalent 5 to 7 years proven experience Advanced knowledge in Employment/Labor law, legal compliance requirements, HR trends and newly-surfacing litigation/regulatory areas. Outstanding investigative skills, and past experience handling complex and sensitive employee relations matters. Advanced problem-solving skills and ability to work and think independently with minimal direction. Demonstrate strong written and verbal communication skills, including ability to communicate effectively to a variety of audiences. Ability to build confidence and clearly coach leaders/employees through sensitive matters. Demonstrated leadership skills with ability to negotiate and influence effectively across the organization. Effective time management skills and ability to balance multiple demands and competing priorities and adapt to changes in the work environment. About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Base Pay Salary The estimated base salary for this role is $85,700 - $115,700 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Exempt/Non-Exempt Exempt Job Family Group Human Capital Line of Business HR Human Resources

Posted 2 weeks ago

Software Engineer, Developer Relations-logo
Software Engineer, Developer Relations
StytchSan Francisco, CA
What We're Looking For Stytch is the most powerful identity platform built for developers-bringing together authentication, authorization, and fraud prevention into purpose-built APIs. With one integration engineering teams can make their product enterprise-ready, AI agent-ready, and threat resistant. We're hiring a Senior Developer Relations Engineer to drive the creation of developer-first content at scale across written, video, and social channels. We're looking for a senior IC who thrives on execution-someone who can ship high-quality technical content daily, amplify our developer brand, and become a recognizable expert across the developer ecosystem. This is a hybrid, full-time position based in the SF Bay Area. We aren't looking for someone to be in-office 5 days per week, but are looking for someone who is excited to collaborate in-person on a weekly basis (3 days per week in-office). What Excites You Teaching through content- Translating complex infrastructure and security topics into clear, actionable learning for developers. You'll create developer-facing content such as blog posts, code samples, documentation, example apps, videos, etc (this is not meant to be a prescriptive list, we'd love to experiment with new types of content that will help drive developer engagement!). Creating at high velocity- Using AI tools to accelerate your workflow, publish multiple articles per week, and spin up tutorials based on real-time feedback. Owning the full content lifecycle- Driving content from idea to launch to ongoing iteration, guided by data and developer input. Exploring new channels- Experimenting with emerging formats and platforms like Reddit, Discord, LinkedIn, or wherever developers gather. Working cross-functionally- Collaborating with engineers, PMs, and marketers to shape content that supports product and go-to-market goals. What Excites Us Proven content experience- 5+ years in developer relations, developer education, developer advocacy, technical content, or engineering, with a track record of high-output, high-quality work. Full-stack fluency- Comfortable working with React, TypeScript, Go, Node, or similar stacks. Deep developer empathy- Skilled at making identity and security approachable and engaging. Bias toward action- You ship daily, not monthly, and iterate fast. Strategic use of AI and SEO - Leveraging tools and insights to scale discoverability and performance. What Success Looks Like Consistent output- You publish multiple high-quality articles each week, aligned with strategic initiatives. Discoverability impact- Your content improves Stytch's visibility in developer communities and is cited across search and LLM results. Platform growth- You grow Stytch's presence on emerging developer platforms like Discord, Reddit, and TikTok. Cross-functional leverage- Your work helps launch new features and supports broader Product and Marketing efforts. Fast iteration- You analyze performance metrics and feedback quickly, using them to refine narrative, format, and technical depth. Expected base salary $160,000-$220,000. The anticipated base salary range is not inclusive of full benefits including equity, health care insurance, time off, paid parental leave, etc. This base salary is accurate based on information at the time of posting. Actual compensation for hired candidates will be determined using a number of factors including experience, skills, and qualifications. We're looking to hire a GREAT team and that means hiring people who are highly empathetic, ambitious, and excited about building the future of user authentication. You should feel empowered to apply for this role even if your experience doesn't exactly match up to our job description (our job descriptions are directional and not perfect recipes for exactly what we need). We are committed to building a diverse, inclusive, and equitable workspace where everyone (regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics) feels like they belong. We look forward to hearing from you! Learn more about our team and culture here! Stytch participates in e-verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the United States. #li-hybrid

Posted 30+ days ago

Consultant Relations Associate (New York, NY)-logo
Consultant Relations Associate (New York, NY)
PimcoNew York, NY
PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world's largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns. Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients. Position Description We are seeking a Consultant Relations Associate to join our Client Management Americas Consultant Relations Group (CRG). Our team is dedicated to managing relationships with global investment consultants. As an Associate, your main responsibility will be to support the relationship coverage team, working closely with other internal groups to deliver timely information on PIMCO's investment products and capabilities. Additional duties include preparing for meetings, drafting briefing memos, managing pipelines, and developing presentation materials. A successful Associate will be entrepreneurial, proactive in problem-solving, and possess excellent communication skills. Location New York, NY About You If the following qualities resonate with you, we encourage you to apply for this exciting opportunity. At PIMCO, we offer a dynamic work environment where you will have the chance to make a meaningful impact: Exceptional Organizational Skills and Resourcefulness: You excel in managing multiple projects with outstanding organizational and project management abilities. Your critical thinking skills enable you to solve complex problems creatively and resourcefully. You are self-motivated, committed to excellence, and demonstrate strong attention to detail, along with excellent interpersonal and communication skills. Adaptability and Collaboration: You thrive in dynamic, fast-paced environments, adept at navigating shifting priorities and ambiguity. Collaboration is key to your approach, as you build positive relationships and work effectively across diverse teams. Your emotional intelligence, adaptability, and resilience equip you to manage unstructured processes and demanding responsibilities successfully. Integrity and Continuous Learning: Your actions reflect high ethical standards and integrity, earning you credibility and trust. As an intellectually curious individual, you are dedicated to professional development and staying abreast of industry trends. Responsibilities This position requires an analytical, client service focused professional who can: Establish an understanding of the needs of our consultants and regularly provide relevant market insight, product information, investment ideas and sales support. Be capable of substantial consultant interaction - phone, e-mail, meetings, - to give consultants PIMCO touches and urgently turn-around requests. Learn focus products and help the search process by interacting with Product Strategy, Compliance, Legal, Channel Account Managers, and many other teams. Contribute to the team by participating in team meetings, engaging colleagues across different PIMCO functions, participating and leading working groups, sharing best practices, fully leveraging continuous coaching and training, etc. Position Requirements Minimum of a Bachelor's Degree, preferably in Business/Finance, Economics, or Accounting. Progress toward the CFA designation, Series Exams, and/or an advanced degree program is a plus. Minimum 3.2 overall GPA. 2-4 years of experience in financial services, asset management, investment banking, investment consulting, or accounting. Strong background and/or interest in fixed income and economics is important. Ideal candidates are familiar with fixed income instruments and the economic underpinnings of the fixed income asset class. Fundamental understanding of investment strategies combined with a strong desire to learn more. Intermediate Excel and PowerPoint skills; ability to run macros, leverage query tools, CRM, proprietary attribution and performance systems, and external databases to automate and streamline tasks. Strong client service mindset and a sense of urgency when responding to internal and external requests. Exceptional communication skills, both written and verbal. Effective time management skills to maintain a commitment to quality and attention to detail; ensure that all work is completed accurately and on time. Foster a sense of teamwork, assisting others when needed. Ability to flourish in a challenging, fast-paced, and professional environment with frequent shifts in priorities as business needs dictate. Strong sense of ethics and integrity, aligning with PIMCO's values and ethical principles. Focus on specific goals and demonstrate a sense of personal growth, accountability, and urgency for achieving results. PIMCO follows a total compensation approach when rewarding employees which includes a base salary and a discretionary bonus. Base salary is the fixed component of compensation that is determined by core job responsibilities, relevant experience, internal level, and market factors. The discretionary bonus is used to award performance and therefore is determined by company, business, team, and individual performance. Salary Range: $ 105,000.00 - $ 115,000.00 Equal Employment Opportunity and Affirmative Action Statement PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws. Applicants with Disabilities PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at 949-720-7744 and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.

Posted 30+ days ago

Labor Relations Consultant, Optum Health - Everett, WA-logo
Labor Relations Consultant, Optum Health - Everett, WA
UnitedHealth Group Inc.Everett, WA
UnitedHealth Group is a health care and well-being company that's dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together. The Labor Relations Consultant will be a strategic business partner tasked with identifying complex issues regarding employee sentiment. This job assists in implementing overall enterprise labor strategy, working directly with the Sr. Director, Labor Relations in addressing and resolving labor and employee relations matters. The Employee Relations Consultant - Labor Relations will also function as an escalation point to provide counsel regarding employee issues. This position follows a hybrid schedule with three in-office days per week. Primary Responsibilities: Work in partnership with the VP of Labor Relations, Employee Relations Associate Directors, Employee Relations Case Managers, Employee Relations Leadership, Total Absence Management (TAM), and the People Team to create and maintain a positive employee relations culture Provides labor relations advice and counsel through participation in defined processes with People Team, Operations Management, and other departments as needed Assist the VP, Labor Relations in identifying process improvements for the labor relations functions, contributing to innovative solutions, and make recommendations regarding policies and procedures Identify and tailor best practices to ensure effective implementation of agreed-upon strategies while also managing any issues that arise during implementation Facilitate management training both remote and on-location throughout the United States Leverage existing data and analytics resources to proactively identify, assess, and guide priorities and interventions to strengthen the employee relations environment and foster an optimal employee experience Travel up to 50% You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 4+ years of Labor Relations/HR/Employee Relations or a JD and passion for labor relations Knowledge of state and federal employment law including specific knowledge in NLRA, FLSA, EEO Effective consultation, influencing, organizational and communication skills Preferred Qualifications: Solid analytical and decision-making skills Ability to multi-task and manage multiple priorities to meet deadlines and commitments Ability to work independently while working within guidelines and established protocols Is able to work in a large organization with a fast-paced environment Ability to be innovative when work streaming, while still remaining within UHG established framework Self-motivated and prepared to work and succeed on their own merits Previous experience in healthcare Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits re subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,800 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Posted 2 weeks ago

Community Relations And Education Manager - LA, MS, AR, Memphis TN-logo
Community Relations And Education Manager - LA, MS, AR, Memphis TN
SanofiLittle Rock, AR
Job Title: Community Relations and Education Manager - LA, MS, AR, Memphis TN Location: Remote/Field About the Job Sanofi's Hemophilia Community Relations and Education Manager is expected to possess a high level of clinical and customer knowledge, have experience with both field and headquarter protocols and procedures, and possess drive and spirit to engage and influence hemophilia Chapter Executive Directors and their teams, Hemophilia Foundations, Social Workers at Hemophilia Treatment Centers, patients and the bleeding disorder community to deliver educational platforms and inform the execution of current and future unbranded and branded strategies. The Hemophilia Community Education Manager (CoRe) role is a field-based role that works closely with Hemophilia Chapters and Foundations, managing those relationships as a strategic business partner to place branded and unbranded education in their platforms. The CoRe will also work closely, and within approved SOPs, with the other field professionals including, but not limited to, Regional Business Directors, Area Business Managers, Patient Support Services team, Thought Leader Liaisons and Medical Science Liaisons; in addition to home office-based colleagues in Marketing, Medical Affairs, Sales and Market Access. Behaviors that are critical for success in this role are collaboration, communication, planning, relationship-building, and the ability to execute tactical initiatives and provide timely feedback. The Hemophilia Community Education Manager will report to the Director, Hemophilia Community Education Managers. We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world. Main Responsibilities: The CoRe job responsibilities are focused in three key areas. All CoRe interactions are on-label and consistent with commercial compliance, legal and regulatory guidelines. Chapter Engagement and Advocacy Development Align with cross-functional colleagues to orchestrate resources with our Hemophilia Chapters and Foundations, as determined by the Brand Team Identify, profile, cultivate and maintain long-term relationships with Executive Directors of the Chapters and Foundations as well as their staff, Social Workers at the Hemophilia Treatment Centers and the Bleeding disorder community Assist in the execution of Hemophilia Chapter Service agreements when requested, including, but not limited to, completion of annual budget plan and recommendations. Engage in on-label conversations on topics such as product, disease state and company, at appropriate venues Execute unique, on-label and approved programming (e.g. disease state and product) as directed by leadership Compliantly collaborate and communicate with the field teams in each assigned area to ensure strategic and tactical cohesiveness Compliantly collaborate with patient support teams to ensure strategic and tactical cohesiveness Serve as a single point-of-contact to resolve Hemophilia Chapter and Community issues Execute a customer-centric needs-based approach with targeted Hemophilia Chapters Plan and execute Chapter engagements and executive encounters at local, regional and national conferences, field visits and other venues as directed in a compliant manner Market Insights Capture feedback derived from brand needs through live interactions with the bleeding disorder community and Hemophilia Chapters Work with targeted Hemophilia Chapters to obtain feedback on new and existing brand-related strategies/materials (all materials and programs a CoRe will request will be approved by legal, compliance and regulatory) Participate as a member of a cross-functional brand team to provide feedback on strategy, messaging and tactical execution and novel programming, ideas, and concepts Provide competitive intelligence gained through interactions to help shape strategy Facilitate cross-functional planning, recruitment, and execution of regional and national educational programs, capturing feedback to inform brand decisions Hemophilia Community Education and Engagement Plan and execute regional and national speaking engagements with the hemophilia community. These engagements include speaking on stage independently, with a Peer ambassador or with an HCP co-speaker. Conduct both formal and informal presentations and convey complex hemophilia clinical information fluently to the bleeding disorder community in a professional, compliant, ethical and effective manner. Ensure close cross functional collaboration with all commercial and PSS stakeholders as appropriate to ensure consistent integrated implementation of strategies and tactics with a high sense of urgency Manage territory Specialty Pharmacy relationships and plan and execute educational programming with SP partners. Assist with new educational content creation and existing content updates and renewals Meet one on one with patients and caregivers in the community to educate them on branded and unbranded topics and be the Sanofi community partner. Utilize CRM to manage region and both HCP and patient level activities About You BASIC QUALIFICATIONS Bachelor's degree Excellent presentation and platform skills/experience A minimum of five years pharma/biotech industry experience Demonstrated leadership skills Ability to present ideas effectively to individuals or groups targeting presentations to the needs of the audience Strong organizational skills Strong project management experience, including superior analytical and planning skills Ability to manage multiple projects simultaneously Ability to execute against strategic and tactical plans under tight timelines Ability to travel to meetings/trainings/programs as necessary Have valid driver's license Must reside within the geographic area of the assigned territory, or within a reasonable distance as determined by leadership 60-80% travel likely; could be less based on geography with weekend and evening demands PREFERRED QUALIFICATIONS Master's degree in related field Experience in Hemophilia Product launch experience Specialty Pharmacy experience Bilingual/Spanish highly desirable Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. This position is eligible for a company car through the Company's FLEET program. Candidates must complete all fleet safety training and must maintain an acceptable driving record regarding accidents and incidents. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. #GD-SG #LI-GZ #LI-Remote #vhd Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! US and Puerto Rico Residents Only Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; natural or protective hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. North America Applicants Only The salary range for this position is: $100,500.00 - $167,500.00 All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the LINK.

Posted 3 weeks ago

Associate, Provider Relations & Contracting - South New Jersey-logo
Associate, Provider Relations & Contracting - South New Jersey
Clover HealthField - New Jersey, NJ
At Clover Health, we bring high-quality, affordable, and easy-to-understand healthcare plans to America's seniors. We focus on preventive care and leverage data and technology from the Clover Assistant to empower physicians to make the best health recommendations based on our members' complete health history-all with the lowest cost and the highest value. The Provider Relations & Contracting Associate serves as the primary liaison between Clover Health and our provider network, including Fee-For-Service and Pay for Performance providers. This external-facing, field-based position requires expertise in provider relations, HEDIS, contracting, and partnership development to effectively engage high-priority providers and their staff. Key responsibilities include educating providers on Clover Health initiatives, ensuring policy compliance, resolving issues promptly, and supporting sales growth, Clover Assistant and HEDIS Gaps-in-Care management. The role focuses on building strong provider partnerships while delivering exceptional customer service and driving improved coordination of care for Clover members. As an Associate, Provider Relations & Contracting, you will: Be the face of Clover to market's healthcare providers and serve as the primary point of contact for any/all assigned providers/practices. Support the formulation of various physician engagement strategies as part of building mutually beneficial partnerships in provider networks. Execute on provider contracting initiatives by engaging key providers throughout key markets. Manage provider relationships; engage contracted primary care and specialty physicians on a regular basis. Address and resolve operational challenges raised by network providers and effectively communicate those needs to internal stakeholders. Coordinate regular data transfer and feedback loops between physicians and Clover to ensure internal & external administrative cohesion.Conduct regular provider site visits within the assigned region/service area. A key responsibility of the Representative during these visits is to proactively engage with the provider and staff to determine, for example, non-compliance with Clover policies/procedures or CMS guidelines/regulations, or to assess the non-clinical quality of customer service provided to Clover members. Provide on-the-spot training and education as needed, which may include counseling providers diplomatically, while retaining a positive working relationship. Take initiative in preventing and resolving issues between the provider and the Plan whenever possible. The types of questions, issues or problems that may emerge during visits are unpredictable and may range from simple to very complex or sensitive matters. Independently deliver training and presentations to assigned providers and their staff, answering questions that come up on behalf of the Health plan. May also deliver training and presentations to larger groups, such as leaders and management of provider offices (including large multispecialty groups or health systems, executive level decision makers, Association meetings, and JOC's). Perform an integral role in network management, by monitoring and enforcing company policies and procedures, while increasing provider effectiveness by educating and promoting participation in various initiatives. Examples of such initiatives include: administrative cost effectiveness, member satisfaction - CAHPS, regulatory-related, Quality programs, and taking advantage of electronic solutions (EDI, EFT, EMR, Provider Portal, Provider Website, etc.). Success in this role looks like: By the end of your 90-day period: System Navigation: Demonstrate proficiency in navigating and utilizing key internal systems for provider outreach, logging interactions, tracking issues, and accessing relevant provider data. Network growth and Relationship Building: Encourage provider participation in HEDIS and other quality programs, leveraging your foundational knowledge of Clover Assistant to demonstrate their importance for member outcomes. By 6 months: Consistent Engagement: Maintain a regular cadence of communication and site visits with all assigned providers/practices, demonstrating consistent engagement and responsiveness. Educational Delivery: Independently deliver comprehensive training and presentations to assigned providers and their staff on various Clover Health topics, answering questions confidently. Issue Resolution: You'll adeptly resolve provider issues through cross-departmental collaboration and independent problem-solving, leveraging your deep understanding of Clover Assistant to enhance care delivery and directly improve Stars measurement and overall plan performance. Future success in this role will be measured through: High Provider Retention: Consistently achieve high retention rates for assigned providers within the Clover network, indicating strong, mutually beneficial partnerships. Network Growth & Optimization: You'll play a vital role in optimizing our existing provider network in New Jersey. Directly contribute to sales and membership growth initiatives by ensuring a robust, engaged, and high-performing provider network. Partnership Development: Cultivate deep, strategic partnerships with high-priority providers and health systems, leading to collaborative programs, shared goals, and enhanced value for members. You should get in touch if: You have 3+ years of healthcare industry experience in one or more of the following areas: provider network management, provider relations, insurance operations, or payment integrity functions. You have a strong background in provider relations, HEDIS, contracting, and partnership development. You are based in South New Jersey. You have a valid New Jersey driver's license and reliable transportation. You thrive in an external-facing, field-based role and enjoy engaging directly with healthcare providers, including physicians and office staff. You're skilled at building and managing relationships with healthcare providers, ensuring their satisfaction and education on key initiatives. You're adept at delivering training and presentations to both individual providers and larger groups, such as health system executives. You have experience supporting network growth and optimization initiatives within a healthcare payer environment. You're committed to improving administrative cost effectiveness, member satisfaction (CAHPS), and quality programs through provider engagement. Benefits Overview: Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Reimbursement for office setup expenses Monthly cell phone & internet stipend Remote-first culture, enabling collaboration with global teams Paid parental leave for all new parents And much more! About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most. We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare. From Clover's inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one's identity. All of our employee's points of view are key to our success, and inclusion is everyone's responsibility. #LI-ONSITE Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. A reasonable estimate of the base salary range for this role is $80,000 to $90,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant's education, work experience, certifications, etc.

Posted 30+ days ago

Director Of Network Relations & Compliance-logo
Director Of Network Relations & Compliance
MasterCardO'fallon, MO
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director of Network Relations & Compliance Overview: The Director of Network Relations & Compliance will manage multiple Payment Networks, utilizing deep industry knowledge of both Domestic US and International Payment Networks. This role requires availability throughout the networks working hours. The Director will be responsible for overseeing Third-Party Provider (TPP) relationships, analyzing operating rules, product offerings, and release details to improve switching capabilities and ensure compliance. The position also involves working closely with the product team and customer-facing staff to develop new products, implement releases, and evaluate the impact of network mandates on internal systems, processes, and external processors interacting with the platforms. Role: Manage overall relationships with US Regional and National Payment Networks, including issues, projects, contracts, mandates, and operational efficiencies. Provide consultation and serve as subject matter expert to internal and external partners for all internal applications, including dispute processing, settlement, billing, reconciliation and testing. Work in close partnership with Network Engineering to ensure compliance with payment network mandated requirements, including conducting in-depth analysis and developing business requirements and other key information. Lead initial reviews and participate in technical projects and network-related queries, project support, and testing. Direct and engage in off-release internal and external network related projects, providing support for questions, project progress, and testing. Collaborate with the technical writing team to create internal and external communications that inform the appropriate personnel and customers of upcoming changes related to product, process and mandatory updates. Host internal webinars to address the impact of payment network mandates on clients. Identify opportunities for product and service enhancements that can be developed and marketed to customers, utilizing business case principles. Develop processes to consistently provide the product strategy team with updates on new payment network product offerings. Partner with global and regional teams to support development needs, execution plans, and business case assessments for incremental Networks. All about you: Deep experience in a compliance role at a US payment network or processor, gateway, financial institution or large merchant Proven ability to be creative, execution oriented and collaborative with cross-functional teams Existing business or working contacts with major global and US based debit networks desired Ability to translate knowledge into concepts and opportunities for commercialization Familiarity with regulatory compliance Excellent communication skills, both written and verbal Some travel required Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges O'Fallon, Missouri: $148,000 - $237,000 USD

Posted 30+ days ago

Employee Relations Manager-logo
Employee Relations Manager
Freshfields Bruckhaus DeringerBoston, MA
Overview Freshfields is a major international law firm, providing business law advice of the highest quality. We want to be the law firm that clients turn to for legal advice where it most matters, wherever in the world that may be. The Firm has over 2,400 lawyers in 28 offices around the world, providing a comprehensive service to national and multinational corporations, financial institutions and governments. Our people make our firm - we are a people business and want to create a welcoming and supportive environment where all can flourish. We see diversity as a strength which creates fresh perspectives and generates new ideas. We enjoy our work and are determined to do an outstanding job. We deliver best when working in teams. We think and work globally - we don't just say we are one firm; we act like one firm right across the world. We work wherever our clients need us. This is how we define ourselves, not by reference to where we have offices. Cross-border work isn't just what we do, it is what we excel at. We understand what it really takes to work across different legal systems and commercial environments and to bridge language and cultural gaps. We aim to add value in everything we do - we are passionate about helping our clients succeed. We use our experience and creativity to help clients make judgements and achieve their goals. In everything we do, we seek to make a real difference to the communities in which we operate. The Freshfields Raleigh office provides both business and legal services to the firm. Our services are delivered in a way which supports the global nature of our firm and our clients, enables our fee earners to deliver exceptional service to our clients and to do that in a way which is efficient and effective. Role summary/purpose of job You will report into the Senior Manager, ER and also work closely with the other members of the firm's Employee Relations and Performance team to provide excellent ER guidance and support to the business. You will be the first point of contact to provide HR colleagues and the business with advice and support on all employee relations matters, with the purpose of facilitating an organizational culture of high performance, high integrity and employee engagement. Key responsibilities and deliverables The ER Manager will work with other members of the ER team to support HR colleagues and business managers by: Advising on all employee relations matters, such as performance management, grievance and disciplinary issues, sickness absence and occupational heath Managing core ER processes, including performance management, disciplinary and capability Conducting grievance and disciplinary investigations, including decision-making (depending on level of complexity) Building and sustaining strong business relationships to influence their approach and promote good employee relations and across the firm Keeping to date with developments in terms of employment legislation and employee relations issues, and utilizing this knowledge to advise, guide and direct HR and the business where necessary and maintaining company policy and procedure accordingly Supporting other team members and ER support as appropriate on ER related matters and initiatives Delivering relevant ER training, eg to managers, HR managers and HR Services Drafting policy and other employment-related documentation as required To undertake such other tasks as may be necessary from time to time Working closely with HR Services to identify ER services that can be provided by HR Services and to ensure an excellent level operational delivery of ER services by HR Services Key requirements (Communication/skills/experience) Essential Strong knowledge and practical experience of independently managing core ER procedures and processes to a high standard At least 4 years' previous experience of advising on a wide range of employee relations issues, preferably in in a specialist ER advisor/manager role or in a HR manager role with strong ER experience. Able to build and maintain strong and trusting relationships with a wide range of people gaining credibility at all levels Good working knowledge of employment law Experience of working on own initiative within a demanding environment with the highest professional standards Desirable Experience within a professional services organisation or an organisation known for ER/HR excellence Experience of managing the delivery of ER work product Relevant professional qualification (e.g. CIPD or employment law qualification) Competencies High level of integrity and conscientiousness Excellent judgement, with a logical, meticulous and pragmatic approach to decision-making Highly adaptable - calmly, intelligently and readily responsive to unforeseen circumstances Ability to build strong and trusting relationships at all business levels. Able to prioritise multiple requests and then take charge to meet those deadlines Effective interpersonal and influencing skills, with the ability to gain others' confidence quickly Effective communication skills (both orally and in writing), with strong attention to detail Good feedback skills, both giving and receiving Someone who drives things forward, is organized and ensures that deadlines are met Resilient and able to maintain humor and sense of proportion EEO Statement Freshfields US LLP is proud to be an equal employment employer. Our policies and practices will be free from unlawful discrimination based upon race, color, ethnicity, religion, creed, sex (including pregnancy, childbirth or related medical conditions), national origin, citizenship, immigration status, ancestry, age, marital status, protected veteran status, military service, disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under federal, state or local law. We strive to promote an atmosphere that encourages equal opportunities and prohibits discriminatory practices, including sexual harassment. Disability Accommodation for Applicants to Freshfields US LLP Freshfields US LLP is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the alternative email address below to contact us about your interest in employment at BusinessServicesRecruitment@Freshfields.com , or you can send your resume to BusinessServicesRecruitment@Freshfields.com , or you can call us at +1-212-277-4000.

Posted 3 weeks ago

HR Employee Relations Consultant Sr. (Bilingual English/Spanish)-logo
HR Employee Relations Consultant Sr. (Bilingual English/Spanish)
CareBridgeWaukesha, WI
HR Employee Relations Consultant Sr. (Bilingual English/Spanish) Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The HR Employee Relations Consultant Sr. will be responsible for serving as the primary point of contact for associates and management for associate relations issues including but not limited to: investigations, agency charges (EEO, DOL), employment litigation, associate complaints, performance management, coaching, development, attendance, and other issues. How you will make an impact: Provides advice, guidance, coaching, and training to associates and managers based on policies and legal consultation, and in accordance with employment laws and regulations. Conducts investigations including managing the witness lists, determining line of questioning, analyzing credibility, researching related records as needed and maintaining written record of the investigation. Debriefs leaders at all levels and HRBPs on findings. Provides oversight of the company's internal investigations of associate complaints and serves as a liaison to Legal on associate relations matters. Regularly partners with Ethics and Compliance on crossover investigations. Partners with AR leadership and HRBP for requests for transition agreements related to the separation/termination process, and will regularly use persuasive and advanced communication skills to communicate will all levels of associates throughout the organization. Develops and provides periodic associate relations-related analytical data and analyzes trends to determine appropriate action plans. Minimum Requirements: Requires a BA/BS degree and minimum of 5 years of human resources experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: Bilingual English/Spanish strongly preferred. HR designation strongly preferred (SHRM-CP or SHRM-SCP ). Prior experience with Associate Relations and investigations strongly preferred. Workday or similar HCM experience preferred. ServiceNow experience preferred. Fortune/large company experience preferred. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $69,616 to $120,912. Locations: Colorado, Illinois, Maryland, Minnesota, New York In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 2 weeks ago

U
Physician Relations Liaison- Dermatology
University of Maryland Faculty PhysiciansColumbia, MD
The Physician Relations Liaison is responsible for implementing relevant outreach plans and efforts to market clinical services to providers, with the goal of growing and developing referrals. This includes meeting with providers, clinical managers and nurses. The position focuses on building relationships through educating providers on pre-specified, targeted areas of focus, to increase referral volumes and meet the needs of referring providers. The liaison will also attend internal meetings to meet new providers and/or learn about strategic initiatives that they will promote into the region; and other duties as assigned. EDUCATION and/or EXPERIENCE Bachelor's degree with a concentration in Communications, Journalism, English, Marketing, Business or a related field is required 3-5 years of relevant, full-time marketing experience, preferably in healthcare or nonprofit Experience managing a marketing budget preferred Experience with SEO, social media platforms, email marketing platforms, survey/polls platforms and analytics reporting Some travel may be required ESSENTIAL FUNCTIONS Develops and maintains strong relationships with physicians to build loyalty, strengthen the physician-physician relationship, and increase referrals. Provides competitive insights and market intelligence regarding designated territory. Strategically plans and implements outreach efforts to generate new patient volume within strategically defined service lines. Communicates the concerns of external providers to strategy office and internal leadership and provides follow up. Effectively uses all marketing and communications tools to promote the brand and specific service lines, using key communication strategies, techniques, and tools. Maintains client confidentiality according to state statutes, federal regulations, and policies and procedures to protect patient's rights. Total Rewards The referenced base salary range represents the low and high end of University of Maryland's Faculty Physician's Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographical location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/ training and other qualifications. University of Maryland Faculty Physician's Inc. offers a total rewards package that supports our employee's life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits

Posted 30+ days ago

Guest Relations Manager - Conrad New York Downtown-logo
Guest Relations Manager - Conrad New York Downtown
Hilton WorldwideNew York, NY
The stunning Forbes 4-Star Conrad New York is looking for a Guest Relations Manager to join the Guest Relations Team! Stay inspired and join the pinnacle of luxury in the heart of Lower Manhattan, featuring 463 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets. This includes a 3-meal restaurant, rooftop bar, and in-room dining. Want to learn more? Hotel Website, Instagram, Facebook, Youtube Classification: Full-Time Shift: Various - must be available to weekdays, weekends, and holidays. Pay Rate: The annual salary for this role is $68,000 and is based on applicable and specialized experience and location. What will I be doing? Assists in directing and managing the activities of all Front Office Operations. Provides information and service to internal and external customers to ensure Company standards and guest expectations are met. Participates in operation as needed. Interviews, trains, supervises, counsels, schedules and evaluates staff. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-JS3

Posted 4 weeks ago

Philanthropy & Community Relations Specialist-logo
Philanthropy & Community Relations Specialist
Murphy USA, Inc.El Dorado, AR
Job Posting The Philanthropy & Community Relations Event Specialist will be responsible for the administration of the gift matching program and platform, sponsorship & donations requests, and Employee Foundation (NEED fund). In addition, the Philanthropy & Community Relations Specialist will support the execution of MUSA's agenda regarding corporate philanthropy, employee engagement events, campaigns, MUSA Gift Match, Community Development and Volunteer Programs as well as other projects as assigned. This role will work closely with Philanthropy, Round-up and Community Partners associated with our both MUSA and the QuickChek brand based in Whitehouse Station, NJ. Some travel will be required for this role. ESSENTIAL DUTIES AND RESPONSIBILITIES Will receive the applications, review and vet them according to criteria, approve/deny requests, and process for payments. Assist in policy design for the philanthropy programs and help establish governance and compliance. Research best practices and establish program guidelines. Including supporting Philanthropy sponsorships & donations corporate and charitable foundation annual budgets. Will support all fundraising efforts. Will develop and maintain donor relations through various methods of acknowledgement, reports and communications. Assist in the development of community outreach programs and events. Communicates and meets with members, customers, employees and the general public through the community outreach efforts. Work in coordination with Corporate Communications to develop and maintain messaging for internal and external collateral. Assist in the development and coordination of tracking and reporting of the philanthropy and community outreach programs. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four-year college degree, plus 0 to 6 months related experience and/or training, or equivalent combination of education and experience.

Posted 2 weeks ago

M
Senior Manager, Labor Relations & Arbitration
Metropolitan Transportation AuthorityJamaica, NY
Position at MTA Headquarters POSTING NO. 11392 JOB TITLE: Senior Manager, Labor Relations & Arbitration DEPT/DIV: Labor Relations WORK LOCATION: Jamaica, NY FULL/PART-TIME FULL SALARY RANGE: $113,000 - $128,000 DEADLINE: Until filled This position is eligible for teleworking, which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date. Opening: The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation's largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Position Objective: Provide counsel and direction on the administration of labor agreements to ensure the Long Island Rail Road's (LIRR) primary mission to deliver a safe, reliable and efficient transportation service to the public. This position provides experienced interpretation and advisement on labor-management activities, collective bargaining agreements and labor law to protect the LIRR's financial interests and promote its strategic goals, with an objective to prevent and resolve labor disputes. This position represents the LIRR at disciplinary and contract interpretation arbitrations, participates in collective bargaining, the integration of agreements into CBAs, and performs any other labor relations related tasks as deemed appropriate. Responsibilities: Manage grievance and disciplinary cases appealed by the various unions to the Labor Relations Department. Represent the LIRR during on property appeal hearings with the various union leaders. Research and prepare appeal denial letter within time limits. Calculate the cost or liability of claims. Negotiate stipulations of settlement where appropriate. Analyze cases and make decisions to uphold, overturn or modify decisions made by Department Heads/designees related to such appeals. Represent the LIRR at contract interpretation and disciplinary arbitrations. Prepare persuasive and well supported briefs/submissions for arbitration. Present Carrier's position through oral argument in arbitration hearings. Manage and provide direction to departmental managers in handling contract interpretation, employee complaints, dispute resolution, implementing new initiatives within contractual restraints and related to contracting-out issues. Advise and counsel Senior Deputy Chief, Labor Relations- Railroad Operations and Director- Labor Relations on current labor relations issues. Provide consultation and expert advice to management or other groups on handling labor relations issues. Represent the Senior Deputy Chief, Labor Relations- Railroad Operations and Director- Labor Relations at various meetings as needed. Provide instruction at training classes as necessary. Plan and participate in collective bargaining sessions. Prepare local written agreements with and communications to the various Labor Organizations. Administer certain contractual provisions that include payments and other required contractual entitlements. Ensure a safe working environment and adherence to guidelines of company safety policies and procedures. Lead by example. Represent the Senior Deputy Chief, Labor Relations- Railroad Operations and Director- Labor Relations in various Carrier forums such as interdepartmental meetings with the operating departments, the Law Department, Human Resources, Medical, and Safety. Perform other assignments as requested by senior management. Select, develop and motivate personnel within the department. Provide career development for subordinates. Provide prompt and effective coaching and counseling. Responsible for discipline/termination of employees when necessary. Review performance of staff. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential. Other duties as assigned. Knowledge/Skills/Abilities: Must have knowledge about the Railway Labor Act. Must possess solid judgment skills and be a self-starter, and able to handle conflict. Must possess superior analytic ability as well as oral and written communication skills. Ability to successfully manage and coordinate multiple assignments and issues simultaneously. Experience as first chair advocate at arbitrations or hearings. Experience in or knowledge of collective bargaining administration and dispute resolution. Experience in or knowledge of representing management/union at contract interpretation or disciplinary grievance hearings. Strong mediation and negotiation skills. Excellent communication and interpersonal skills. Excellent organizational and presentation skills. Demonstrated ability to work with all internal levels within a given organization, including the MTA Board. Demonstrated ability to communicate and interact well with external agencies. External agencies may include the Governor's Office for New York State, New York City government, elected and other public officials, as well as any staff located at other federal or state agencies or authorities. Demonstrated ability to work in a high-profile, high-pressure environment effectively. Demonstrated ability to communicate effectively with key internal and/or external stakeholders. Must have strong managerial skills to effectively direct a staff of professional and technical employees in implementing the short- and long-term goals and direction for the area of responsibility. Demonstrated ability to complete short- and long-term projects effectively and as efficiently as possible. Demonstrated analytical capabilities and quantitative skills. Demonstrated proficiency in Microsoft Office Suite or comparable applications, i.e., Word, Excel, PowerPoint, and Outlook. Required Education and Experience: Bachelor's degree in industrial & labor Relations or a related field or an equivalent combination of education and experience may be considered in lieu of a degree. Minimum three to five (3 - 5) years of progressive experience in Labor Relations and/or Labor and Employment Law. Preferred: Juris Doctorate or master's in industrial/labor Relations strongly preferred. Attainment of or in the process of attaining specific functional licenses or certifications in area of specialty if applicable. Familiarity with the MTA's policies and procedures. Familiarity with the MTA's collective bargaining procedures. Other Information May need to work outside of normal work hours (i.e., evenings and weekends) Travel may be required to other MTA locations or other external sites. According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission"). Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position. Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

Posted 3 weeks ago

Community Relations Representative II-logo
Community Relations Representative II
CareBridgeMorganton, NC
Community Relations Representative II Location: Western region of North Carolina. This position will work in the field in this area, covering Buncombe, Burke, Haywood, and Rutherford counties. Some Saturdays required. Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Community Relations Representative II is responsible for developing and maintaining new contacts and/or partnerships in the community. How you will make an impact: Leads and manages strategies within a specific territory or business initiative. Acts as liaison with community advocacy groups that impacts target population. Identifies, develops and builds relationships with community organizations, provider offices, and faith based organizations; performs activities to enhance presence in the community. Assists members and potential members with benefit and/or enrollments inquiries. Identifies cultural issues regarding current and potential members and communicate issues to management. Tracks all marketing and sales activities and maintains sales database. Conducts marketing presentations to increase effectiveness in establishing rapport, assessing individual needs, and communicating product/benefit features and differences. Minimum Requirements: Requires a HS diploma or equivalent and a minimum of 2 years of experience in healthcare or sales/marketing environment; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: AD or BA/BS preferred. Experience/familiarity with community and faith based organizations that supports the delivery area, knowledge of plan and/or competitors value added benefits preferred. Experience with PowerPoint, Excel, and Word strongly preferred. Valid driver's license and access to a motor vehicle with valid motor vehicle insurance required. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 1 week ago

Assistant Professor Political Science And International Relations-logo
Assistant Professor Political Science And International Relations
Loyola Marymount UniversityWestchester, CA
The Department of Political Science and International Relations at Loyola Marymount University invites applications for a tenure-track Assistant Professor position in research methods and political psychology (with a focus on the U.S. context). The successful candidate is expected to contribute at least two courses per year to the new Applied Data Analysis minor (i.e. the introductory undergraduate quantitative research methods course and another methods course). The standard teaching load is 2-2-2-3 over two academic years (that is, 2-2 one year and 2-3 the following year). A Ph.D. is required at the time of appointment. We are seeking to hire a dedicated teacher and emerging scholar who will embrace the department's mission of helping students become informed, analytically reflective, and engaged global citizens. Successful candidates must demonstrate a commitment to working with diverse student and community populations. Our department welcomes antiracist and inclusive pedagogies, and/or curricula. Candidates should submit application materials via the LMU Human Resources online application portal. Please be aware that the portal can only accept 5 attachments. Applicants must include: 1) a cover letter; 2) a curriculum vitae; 3) a research statement; 4) a statement of teaching philosophy and (if available) teaching evaluations; and 5) two writing samples. Three confidential letters of recommendation should be submitted directly to Luke Hart-Moynihan at luke.hart-moynihan@lmu.edu. Only online applications will be accepted. Please direct questions to the Chair of the Department of Political Science and International Relations, Gabriele Magni, at Gabriele.magni@lmu.edu. The deadline for applications is September 8, 2025. Faculty Regular Reasonable expected salary: $87,000.00 Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit www.lmu.edu for more information.)

Posted 4 weeks ago

Sr. Employee Relations Partner-logo
Sr. Employee Relations Partner
Wolters KluwerSaint Cloud, MN
About the Role: As a member of the Americas Employee Relations & HR Compliance COE, you play a critical role in upholding and reinforcing Wolters Kluwer's Values, Code of Business Ethics, and policies. This role serves as a trusted advisor to leaders and employees, providing expert guidance on complex employee relations issues, policy interpretation, conflict resolution, and performance management. To support the centralized team model, you will also manage a case load of complex complaints and investigations, utilizing data analytics to inform decisions, developing tools, templates, processes, and reference materials, and undertaking other projects to support the ongoing maturity of the ER function. Responsibilities: Consult with and support managers in the review and action plan implantation for employee performance improvement and discipline matters. Conduct fact-based investigations (simple to complex) including matters that are raised internally, EEOC and DOL charges, state agency claims, hotline complaints. In collaboration with the Global Compliance & Legal Department and corresponding HR partners, prepare written investigation summaries, recommended actions, and draft responses. Manage the interactive process for workplace accommodation requests, reviews, and resolutions. Collaborate with internal partners and stakeholders, including HR operations, and Legal to support escalated leave of absence, accommodation and immigration cases. Analyze employee relations data to identify trends and recommend appropriate actions. Maintain a current understanding of policy and process changes within WK and external regulatory changes that need to be incorporated into our management approach. Track and monitor all changes and documents activities the business undertakes to maintain proper governance and compliance concerning employment. Consult with HR team members on the interpretation of policy and process to ensure we maintain consistency across the division and are aligned to WK requirements. Analyze employee relations activities to make recommendations to the business, HR Operations, and Legal functions for policy/process development or modification, manager and employee training, and other risk mitigation and compliance opportunities. Develop and maintain employee relations strategy and practices. Collaborate with partners to ensure solutions are aligned with organizational values and business objectives. Qualifications: Bachelor's degree in HR or related field 5+ years Human Resources experience with at least 3+ years focused in Employee Relations, required Experience conducting complex ER investigations at all levels, including executive level Excellent verbal and written communication skills - ability to write factually and persuasively is a must Ability to be a coach, mentor, advise, and partner with stakeholders at varying levels of seniority Skilled in analyzing data and identifying trends to inform strategies and improve workplace practices. Ability to assess complex employee issues, identify root causes, and develop fair, compliant, and effective solutions. Proven ability to make balanced decisions by weighing evidence, considering legal implications, and anticipating potential outcomes. Demonstrates awareness of others' emotions and responds with empathy and professionalism in interactions. Experienced decision maker who uses good reasoning and sound judgment Strong knowledge of ER, labor relations, training, and conflict resolution Experience with Workday and HR Acuity case management system, a plus Travel Requirements: The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all duties and responsibilities and requirements. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $95,560 - $133,750

Posted 4 weeks ago

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Senior Member Relations Manager - US Based Remote Opportunity
The Common ApplicationArlington, TX
ABOUT US Do you have a passion for higher education? Do you want to make a positive impact on the college admissions process? Our staff help to remove barriers and encourage students to forge their path to a better future. Common App is a national not-for-profit organization dedicated to the pursuit of access, equity, and integrity in the college admission process. Each year we support more than 1 million students, one-third of whom are first-generation, as they apply to our more than 1100 diverse member colleges & universities using the Common App's free online application. If you are an experienced admissions professional and want to be part of a mission-driven non-profit that uses innovative technology to advance the college admission process, Common App may be a great match for you. Common App is currently searching for a Senior Member Relations Manager RESPONSIBILITIES As a member of the Member Relations team, and reporting to the Director, Member Relations, this position provides strategic advice to assigned member colleges and universities that use Common App, in addition to serving in a leadership role within the Member Relations team. They bring expertise and focus on serving a sector of members that may include, but is not limited to, community colleges, regional state systems, or institutions that admit the majority of their applicants. They offer advanced technical expertise, acting as a designated subject matter expert in supporting and meeting the needs of this sector of higher education. Additionally, the Senior Member Relations Manager serves as a coach and mentor, providing leadership to the team and acting as an escalation point. The Senior Member Relations Manager serves as the primary contact to assigned member colleges throughout the application year, performing tasks such as offering best practices regarding the configuration of school-specific requirements within the application platform, guidance on how to leverage the full portfolio of Common App programs and services, sharing industry trends, pertinent information. The Senior Member Relations Manager works to ensure a smooth experience for member institutions throughout the application year. QUALIFICATIONS This role requires: Candidates must live in the United States. Willing to travel to attend twice annual Common App Retreat. Bachelor's degree or higher from a four-year college or university; or an equivalent combination of education and experience. 3-5 years of successful, progressive experience in account management or customer services, management, project management, communications,; Progressive customer service/account management experience Experience in college recruitment or admissions Experience in one or more of the following sectors within higher education: community colleges, regional state systems, institutions that admit the majority of their applicants, institutions serving a significant number of transfer or independent students. Advanced Technical Skills: Demonstrates mastery of core technical skills and uses them effectively. Critical Thinking: Analyzes problems, identifies patterns, and proposes innovative solutions. Initiative: Takes ownership of tasks and seeks opportunities to contribute beyond assigned responsibilities. Exceptional verbal and written communication and listening skills, including the ability to present and respond to questions from diverse audiences, internal and external, in a positive and concise manner. Must possess outstanding organizational skills, keen attention to detail, and the ability to successfully prioritize and manage multiple projects and processes simultaneously. Must be a quick learner in order to understand new technology and communicate technical concepts to different audiences while paying special attention to detail. Ability to understand organizational structure, products, and processes to educate both internal teams and member schools. Must work effectively in a collaborative, team-oriented environment while also being a strong individual contributor. Professional demeanor and positive attitude. Knowledge of Common App portfolio of products and services and organization. Demonstrated ability to achieve or surpass established service goals and performance metrics. Exceeded expectations, internally and externally, in the member relations manager level position. The ideal candidate will possess: Analytical ability. Must have a working knowledge of Microsoft Office. Experience with Salesforce, Acuity Scheduling, Google Suite. A passion for higher education is a plus. PAY: $75,000 Common App is a virtual first environment. We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive salary and an extensive benefits package including: Work-Life balance Virtual-first office Paid Time Off (PTO) Seven company-wide holidays Nine floating holidays* Sick leave Monthly mental health day floating holidays prorated depending on start date Virtual-first support Choice of PC of MAC laptop May choose an external monitor, keyboard, mouse, and/or headset One-time office set-up stipend Monthly remote work stipend Monthly mobile stipend Financial security Market-based salaries Performance-based bonus 403(b) retirement plan 5% company contribution additional 5% company match 3-year vesting schedule Participation may begin immediately Health & wellness Choice of two health insurance plans Health Savings Account, depending on health plan selection Medical Flexible Savings Account, depending on health plan selection Vision insurance Dental insurance Insurance coverage begins on the date of hire Dependent Care Flexible Spending Account Maven virtual clinic for women's and family health Company provided life and ad&d insurance Opportunity to purchase additional life insurance for self, spouse, and dependents Company provided short and long-term disability insurance Career development Budgeted annual funds for professional development Growth opportunities within the company Additional perks Mutual of Omaha Employee Assistance Program Mutual of Omaha will preparation services Mutual of Omaha travel assistance Payroll dedication pet insurance through PinPaws 1Password family account We work to maintain the best possible environment for our staff, where people can learn and grow. We strive to provide a diverse, collaborative, team-oriented, creative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture. HOW DO I APPLY To apply for this opportunity, send your resume and cover letter with salary expectations. PROTECTING YOUR PERSONAL INFORMATION: During the recruiting process, please note that Common App will never: Provide a job offer without an interview Ask for payment to process documents, purchase equipment or for any other reason Request banking or credit card information Direct you to third-party services to obtain visas or other documentation As we work alongside you through our recruitment process, please remain alert and never provide financial information or payment to anyone claiming to offer a job opportunity. If you believe you're a victim of a job scam, report it to the Federal Trade Commission (FTC) or your state attorney general. To learn more about job scams, read the FBI's public service announcement or visit the FTC site.

Posted 30+ days ago

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Community Relations Liaison - Center For Community Health Programs - FT Days
Trinity Health CorporationAlbany, NY
Employment Type: Full time Shift: Day Shift Description: Position Title: Community Relations Liaison Employment Type: Full-Time (40 hours/week), Exempt Funding: 100% Grant-Funded Do you want to drive meaningful change in children's health across the Capital Region? Join our dynamic team as a Community Relations Liaison, where you'll lead efforts to prevent childhood obesity by shaping healthier policies, environments, and practices in schools and Early Childhood Education (ECE) settings. This grant-funded position plays a central role in coordinating and advancing a regional initiative focused on physical activity and nutrition. As the project lead, you will serve as the primary point of contact for school districts and ECE providers, fostering partnerships that promote wellness at a systems level. Key Responsibilities: Provide tailored education and technical assistance to strengthen wellness policies in schools and ECE programs Craft and deliver impactful training for school and ECE staff Collect, manage, and interpret data to inform program improvements and reporting Actively participate in community coalitions and local wellness initiatives Build and sustain productive relationships with school and ECE partner This is more than a liaison role-it's a chance to influence long-term health outcomes for children and families through strategic community engagement. What We're Looking For: We're seeking a self-motivated professional who excels at relationship-building and thrives in both independent and collaborative settings. Strong time management, communication, and organizational skills are essential. This is a hybrid position, requiring reliable internet access for remote collaboration, along with regular in-person travel throughout the Capital Region for site visits, meetings, and trainings. Qualifications: Education: Master's degree in Public Health or a related field preferred Bachelor's degree in Public/Community Health with relevant experience considered CHES, MCHES, or CPH certification a plus Experience: Experience in public health program planning, outreach, or coordination If no Master's degree: Minimum of 4 years of relevant experience in a public health or community engagement role Other Requirements: Valid driver's license and reliable transportation for regional travel (mileage reimbursed at GSA rate) Pay range: $25.85-$37.50 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Posted 30+ days ago

B
Hub Relations Coordinator
Blink Health Administration LLCSaint Louis, MO

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Job Description

Company Overview:

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products- BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

Responsibilities:

  • Perform patient outreach to conduct patient enrollment, benefits coordination, financial assistance assessment, insurance verification and arrange delivery
  • Provide patient care to accurately support pharma programs and triage to a pharmacist when required
  • Place outbound phone calls to resolve routine and new issues with patients, doctors and insurers
  • Document all call information and data discovery according to operating procedures
  • Utilize proper escalation channels to meet patient needs & resolve open issues
  • Research required information using available resources
  • Maintain confidentiality of patient and proprietary information
  • Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
  • Work collaboratively and cross-functionally between management, the Missouri-based pharmacy, compliance and engineering

Requirements:

  • High school diploma or GED required, Bachelor's degree strongly preferred
  • Customer service or inbound call center experience required
  • Appropriate industry experience is necessary
  • Strong verbal and written communication skills
  • Sound technical skills, analytical ability, good judgment, and strong operational focus
  • A passion for providing top-notch patient care
  • Ability to work with peers in a team effort and cross-functionally
  • Strong technical aptitude and ability to learn complex new software
  • Full time position, on-site in Pittsburgh

Location/Hours

  • Shifts: This is a full-time, 40-hour per week role. 3 shift options are available :

  • Rotating shifts between 8 AM - 4 PM CST, Monday- Friday OR

  • 11::00 AM - 7:00 PM CST, Monday- Friday EST (fixed shift) OR

  • 12:00 AM - 8:00 PM CST , Monday- Friday EST (fixed shift)

  • All shifts require a rotational Saturday shift 8:00 AM - 4:00 PM CST

  • There will be a required shift during the 8 week training period of 9 AM - 5 PM CST

  • Onsite full time position, located at 400 South Woods Mills Rd, Suite 100, Chesterfield MO

Perks:

  • Health Benefits, 401 K
  • Holiday pay
  • Overtime eligible
  • Casual dress code
  • Free Snacks

Why Join Us:

It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.

We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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