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Labour & Employee Relations Manager-logo
Labour & Employee Relations Manager
AliaxisUS - Pineville, NC
IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy. We currently have an exciting opportunity as a Labour and Employee Relations Manager. This role is ideally based in our Pineville, North Carolina plant. Alternatively, this individual could be based in our Asheville, North Carolina plant as well. The position reports to the Director, Labour and Employee Relations. Do not miss the opportunity to join a diverse group of people-centric professionals, thought leaders and rapid thinkers, entrepreneurs in spirit and status quo-fighters! Job Summary The Labour and Employee Relations Manager will develop employee relations programs and is involved in complex employee relations issue resolution in order to maintain employee engagement while minimizing costs and risks. They will negotiate collective agreements to help the organization achieve its goals and advise management on appropriate resolution of grievances and employment legislation. This individual will also be responsible for the development of junior Employee Relations/Labour Relations staff. Principal Responsibilities Employee Relations: Develops and leads the implementation of employee relations programs, policies, and procedures in compliance with relevant employment laws and regulations. Advises and coaches managers on the resolution of complex employee relations issues, including compliance and application of employment laws and regulations and conflict resolutions Conducts investigations into complex employee relations issues that have been escalated by line managers, HR Business Partners and/or other Employee Relations Specialists Ensures administrative tasks are completed (e.g. documentation for investigations) and relevant reports are filed in line with company procedures and applicable legislation. Participates in and delivers training and education to employees and managers to promote positive employee relations across the organization (e.g. Respect in the Workplace, Conflict Resolution) Provides subject matter expertise on Employee Relations and serves as a trusted advisor to leadership in matters related to ER and employee engagement Labour Relations: Represents the organization in collective bargaining with union(s), including researching, developing, and recommending settlements. Resolves labour relations issues including representing the organization in grievances, mediations, and arbitrations. Advises management and HR on the interpretation and application of collective agreements, employee contracts, and employment legislation, as well as recommends appropriate courses of action. Develops labour policies, procedures, and training for managers and HR. Maintains a positive relationship with management and union representatives. HR Effectiveness Reporting & Analytics: Partners with the HR team/COEs to identify key metrics for the area of responsibility and empowers leaders with HR data insights. Analyzes trends and metrics in partnership with the Director, Labour Relations and HR Business Partners to provide insights and recommendations to business leaders to foster positive employee relations Qualifications & Experience Bachelor's degree (or equivalent) in HR, Business, Industrial Relations, Organizational Development, or related field. 5-7 years of progress HR experience is required 5-7 years of union experience is mandatory 2-3 years of people management experience is an asset Proficiency with HR information systems and the Microsoft Office Suite. HR certification (e.g. CHRP, SHRP, PHR, SPHR) is an asset IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at askhr@ipexna.com #LI-MV1

Posted 30+ days ago

Spa Guest Relations Lead - Non Exempt - (Full-Time)-logo
Spa Guest Relations Lead - Non Exempt - (Full-Time)
Sea IslandSea Island, GA
As the leader of the Spa Front Desk and Locker Room teams, you deliver extraordinary guest experiences. Your spirit and spaces are always warm and welcoming. You provide friendly, attentive, and timely service to guests and members as you conscientiously maintain the front desk, locker rooms and public areas to spa standards. You ensure that each guest and member feel well cared for and that a peaceful, rejuvenating atmosphere is fostered. You are a gracious ambassador for Sea Island with every interaction and share your passion for genuine hospitality in your commitment to enriching lives. You provide vision and direction in all aspects of spa coordinator training, development, and performance. You spearhead process development and uphold those standards by educating, coaching, and teaching the team to do the same. You set the finest example of guest service and locker room skills as you work alongside the team to provide exceptional luxury service and facilities to our guests and members. You set the tone with your strong skillset, leadership, and ethics. By consistently upholding and ensuring departmental procedures and standards, you ensure that luxury quality is always achieved by you and your team. You lead by example and embody the spirit of enriching all lives - members, guests, and your team. You are proactive in aiding when needed and are willing to help with other areas or duties as requested and necessary. You will consistently uphold and ensure compliance with departmental procedures, including standards for quality, timing, attendance, and appearance. You follow and ensure all Sea Island safety protocols are consistently met. You maintain situational awareness of your surroundings, keeping an eye on all areas for tidiness and any general maintenance issues, ensuring that all are corrected or reported immediately. You enthusiastically maintain your knowledge of Sea Island's properties, services and offerings and share this information with guests and members. You are generous with your support and help resolve any service issues that arise in a timely and positive way, providing follow-up as needed. You will develop relationships with other resort departments to maintain open communication channels to anticipate and exceed any guest or member needs and requests. Job Essentials: Consistently set the example to follow your team's processes and procedures, including standards for quality, timing, safety, attendance, appearance, and lost and found items. Remain aware of Sea Island's properties and its offerings, and enthusiastically participate in marketing our services and products to include fitness, retail and golf programs. Job Requirements Previous experience in a customer service or hospitality role, preferably in a resort environment. Safety mindset; prioritize safety in all aspects of work. Be committed to following all safety protocols and procedures, and actively contribute to a safe and secure environment for guests and team members. Physical strength and stamina to perform as a spa lead, maintain ongoing, prolonged physical activity throughout a schedule shift, lifting 35+ pounds, operating in an indoor/outdoor spa and resort environment, comfort with noise levels, odors, and related products, with or without a reasonable accommodation. Ability to kneel, crouch, squat, climb stairs, stand, sit, balance, reach, stretch, bend, push, pull and walk for prolonged periods. Timeliness and flexibility - you agree to work a flexible schedule. We work at peak business hours, which for us includes weekends, early mornings, evenings and holidays. Communication skills in English, both written and verbal

Posted 30+ days ago

Employee Relations: Performance Management Specialist III (B3) - US Onsite-logo
Employee Relations: Performance Management Specialist III (B3) - US Onsite
Applied MaterialsKalispell, MT
Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of science and engineering to make possible the next generations of technology, join us to Make Possible a Better Future. What We Offer Salary: $92,000.00 - $126,500.00 Location: Austin,TX, Gloucester,MA, Kalispell,MT, Santa Clara,CA At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. You'll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied. Applied Materials is the leader in materials engineering solutions to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. Our innovations make possible the technology shaping the future. To achieve this, we employ some of the best, brightest, and most talented people in the world who work together as part of a winning team. While virtually every nationality, culture, and background are currently represented within Applied Materials, we strive for a more robust Culture of Inclusion (COI) and diversity. Leveraging our COI vision helps drive innovation, build organizational capabilities, create equal opportunities for everyone, and achieve our company's definition of Winning. Job Description: As part of a central team that works in conjunction with GEL, HR Business Partners and non-HR functional departments, acts as the point of contact for all employee performance or misconduct concerns. Responsible for performance and/or misconduct case management to ensure compliant, consistent and fair treatment of team members, consistent with our values and objectives. This position is full-time onsite in one of our Applied Materials locations: Austin, TX, Santa Clara, CA, Gloucester, MA or Kalispell, MT. Responsibilities: Provides counsel to managers concerning policy interpretation, discipline, misconduct and performance management. Gathers pertinent data required for extensive review and recommendations for repetitive, serious policy infractions or behaviors. Manages the performance improvement process- PIP/POP/expectation memo. Assists managers with drafting/editing performance management and disciplinary documents. Provides strategic performance management support, business partnership, thought partnership, and coaching to all levels of the organization. Collects data and identifies regional/area trends across employee relations cases to assess organizational needs and assists HR leadership in diagnosing root cause problems that impact overall organizational health Proactively assesses team and manager development needs, makes recommendations, and implements appropriate solutions, including development of training and tools Partner with Managers during annual reviews to meet LC standards. Provide advice and counsel to HR Partners to help them address issues with employees and managers. Provide advice and guidance to managers to address employee performance and conduct issues. In partnership with GEL, provide training, technical support and guidance on specialized processes to HR and managers. Skills: Strong consulting and influencing skills Self-starter and eager to exceed objectives and take on more responsibility. Ability to maintain confidentiality and a high level of integrity. Demonstrated collaborative work style. Able to drive multiple projects & cross organizational teams Ability to find the correct balance between demand and capacity when establishing priorities for the team Demonstrated ability to artfully convey even subtle or complex messages clearly, as appropriate for the topic and audience Demonstrates solid judgment and experience assessing risk relative to the business Culturally sensitive Strong written and verbal communication Demonstrated ability to identify intersections and interdependencies Knowledge: In-depth knowledge and application of labor and employment laws and regulations Experience: 3+ years performance management experience with experience as a human resources business partner helpful Education: Bachelors degree required Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 10% of the Time Relocation Eligible: No The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Posted 30+ days ago

Senior Analyst Relations Manager-logo
Senior Analyst Relations Manager
ContentfulNew York City, NY
About the Opportunity Contentful is looking for a Senior Analyst Relations Manager to join our Communications and Advocacy team. Reporting directly to the Global Head of Communications & Advocacy, you'll be the primary liaison between Contentful and highly influential industry analysts who cover content management and digital experience platforms, digital commerce and content marketing. In this mission-critical role, you'll work cross-functionally with product marketers, product managers, corporate marketing, and PR to refine messages and determine the best AR strategies to support specific news and milestones. You'll coordinate and lead regular analyst briefings, inquiries, and advisory sessions, ensuring analysts are well-informed about the company's products, strategy, and differentiators. The Senior Analyst Relations Manager is highly visible within the company, including regular interactions with c-suite executives. Your well-informed perspective on analysts' opinions will be frequently sought out by leadership and product engineers alike, and you'll be expected to shape outcomes by recommending how, when, and with whom we engage. You'll also help coach Contentful executives and other spokespeople throughout the analyst interaction and briefing process. What to expect? Gather, analyze, and share insights from analyst interactions to inform the company's product roadmap, marketing strategies, and competitive positioning. Ensure the company is effectively positioned in key analyst reports, such as Gartner Magic Quadrants and Forrester Waves, by managing submissions and fostering strong relationships with relevant analysts. Project manage cross-functional, ad hoc teams on tight timelines to produce high-quality submissions for analyst evaluations. Develop and execute an analyst relations strategy aligned with overall business goals, ensuring alignment with the marketing, product, and executive teams. Communicate analyst feedback to internal stakeholders, ensuring the organization is aligned with industry trends, competitive insights, and analyst perspectives. Create and maintain materials for analyst interactions, including presentations, briefing documents, and product updates, with collaboration and input from product marketing. Coordinate with content and field marketing to identify and incorporate relevant analyst publications into campaigns. Coordinate and represent the company at industry events, analyst summits, and conferences to enhance the company's presence and build analyst relationships, including occasional travel. Support participation in industry benchmarking and awards processes, where applicable. What you need to be successful? Deep understanding of content management systems, digital experience platforms, and related industry trends. Familiarity with commerce, content marketing, and associated digital technologies. 5-7+ years of experience in analyst relations ideally within SaaS, content management, or enterprise software. Experience significantly improving a company's position in a key analyst vendor report is a plus. Established relationships with influential analysts covering content management, DXP, and related markets are highly preferred. Strong communication and presentation skills, with the ability to translate technical concepts into compelling, easy-to-understand narratives. Strategic thinker with the ability to connect analyst relations with broader marketing and business objectives. Proven organizational and project management skills to handle multiple projects, deadlines, and priorities. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days Company paid parental leave to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. This role will need to be conducted in a state in which we are currently registered to do business. New York Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example. New York Salary Range: $154,000,000-$171,000 [This position is eligible for equity awards, annual bonuses, short- and long-term incentives, and program-specific awards in accordance with the terms of Contentful's variable compensation plans.] #LI-Hybrid #LI-KS1 Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Posted 30+ days ago

Senior Analyst Relations Manager-logo
Senior Analyst Relations Manager
Anaplan Inc.San Francisco, CA
At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies that rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals and we have fun celebrating our wins. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and be your best self! We are looking for a self-motivated Senior Analyst Relations (AR) Manager - preferably based in the SF Bay Area- to support and execute Anaplan's AR strategy, ensuring consistent positioning and messaging across various touchpoints. Reporting to the Senior Director of Brand, Analyst, and Public Relations, the Sr. AR Manager will act as a central figure in stewarding and amplifying Anaplan's brand and product reputation across various channels and stakeholders. This role requires strong collaborative and cross-organizational relationship skills, knowing how to quickly impact the business and deliver quality information that highlights Anaplan, while balancing multiple priorities. The ideal candidate knows how to build trust and strengthen relationships with industry analysts and influencers, as well as effectively partner with colleagues in Product, Sales, GTM Operations, Competitive Intelligence, Marketing, and other field-facing functions. The ideal candidate brings a strong combination of AR and corporate communications experience, and the ability to translate what is happening in the market or customer base to the analyst community, the Anaplan GTM organization, and the Executive Leadership team. Your Impact: Support Anaplan's comprehensive analyst relations program across multiple domains (Finance, Sales & Marketing, Supply Chain, Workforce, and AI/ML/Analytics): Co-own the relationship with our agency SpotlightAR, and support the setting-up, attending, recording outcomes, and managing follow-ups for Analyst engagements, inquiries, and briefings with key analysts (Gartner, Forrester Research, IDC, Constellation Research, Ventana, etc.) Work with analysts to understand their research agendas to ensure appropriate positioning of the company in catalog and ranking reports, publications, and discussions etc. Collaborate with various teams across the company to achieve mutual business objectives (i.e. managing data collection for ranking report RFIs/briefings, or collaborating with sales enablement to educate field) Relay analyst perspectives and advice to inform strategic decision-making across platform and solution product marketing, and the Executive Leadership team Initiate and manage analyst engagement at events, such as Analyst advisory days, Analyst engagements at company events, and support the broader team to evangelize our solutions at conferences, tradeshows, to analysts and customers Own and orchestrate the Industry Analyst content launch experience and communication programming in partnership with our agency SpotlightAR, as well as solution marketing and communication colleagues: Originate, edit, curate, and help shape multi-channel communication strategies to advance awareness, opinion, understanding, and influence behavior of targeted stakeholders (i.e. social media and website strategy for AR-driven content, maintain recognition slideware, etc.) Help manage commissioned analyst firm content (i.e. Forrester TEI report) and analyst report reprint investments (Magic Quadrants, Waves etc.), ensuring that the most up-to-date assets are promoted appropriately and leveraged widely by the field Create easy-to-understand messaging and positioning frameworks for the field, demand generation, and other internal clients based on solution marketing narrative architectures Support product solution marketing and sales enablement plans to support revenue objectives of growing existing ACV and acquiring new customers Support the broader team to evangelize our solutions at conferences, and tradeshows, to analysts and customers Your Qualifications 5+ years in B2B SaaS or technology focused on analyst relations, PR, corporate communications, B2B product marketing or competitive intelligence, ideally in one or more of the following areas: enterprise business applications (i.e. ERP, EPM, SPM, HCM, SCM or BI), cloud platforms, AI/ML/Analytics, or planning tech Strong track record of storytelling, i.e. working closely with solution marketing to develop strategic positioning and messaging, craft compelling narratives and PPT briefing content Experience managing AR and/or digital marketing agencies, ensuring alignment on goals, timelines, and budgets. Demonstrated project / program management, strong collaborative and cross-organizational relationship skills Proven capability to influence senior executives and stakeholders with messaging and content A high-energy, strategic, creative, team player with integrity, intelligence, and judgment, who will take initiative to identify, prioritize, and complete key deliverables Ability to manage multiple priorities and bias-for-action with exemplary results Excellent written and verbal communication skills, with experience presenting to senior stakeholders and leading cross-functional initiatives. Bonus points for having previous existing relationships with industry analysts at Gartner, Forrester, IDC, Constellation, 451, Nucleus, etc. Ability to travel 10% Base Salary Range: $154,000-$209,000 USD Our Commitment to Diversity, Equity, Inclusion and Belonging Build your career in a place that thrives on diversity, equity, inclusion, and belonging. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible, and then followed up via written communication. All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.

Posted 30+ days ago

Senior Employee Relations Manager-logo
Senior Employee Relations Manager
Fastly Inc.Denver, CO
Posting Open Date: 5/12/25 Anticipated Posting Close Date*: 7/1/25 Senior Employee Relations Manager As Senior Employee Relations Manager, you will architect policies and practices that enable us to navigate complex employee situations - ranging from workplace conflicts, performance issues, complaints and investigations - at scale with equity in mind. You will provide guidance to the People teams and across the business on a global scale to ensure employment matters are effectively managed and the appropriate policies and practices are in place to facilitate consistency, fairness and objectivity. You will collaborate internally to resolve employee relations matters and ensure that concerns and challenges are handled in a responsive, sensitive and fair manner. You will partner with Global People Partners and Legal to create and implement standard approaches, processes and resources for employee relations and workplace compliance. This role is crucial to helping the organization proactively increase manager effectiveness, employee experience, and trust. You will help us adopt a more proactive, data-driven approach to organizational health issues with a dual focus on manager education and employee advocacy. What We're Looking For What You'll Do: Serve as subject matter expert, provide guidance and develop best practices in employee relations and workplace compliance. Develop resources and tools for Fastly's People team to manage various aspects of employment and compliance Develop resources, tools and standards for employee relations, including employee counseling and engagement, documentation standards and practices, policy interpretation and application, performance management methodologies, investigations, and responses to other sensitive work-related issues. Provide expertise, guidance and coaching on preventing, addressing and resolving employee issues and with leaders, managers and HR partners. Provide subject matter expertise in specialized regulatory areas globally (including EEO, ADA, OFCCP, FMLA, WARN Act, OSHA, FLSA,etc.). Improve existing employment policies; develop and draft new policies and document practices as needed. In partnership with Legal, design, develop and draft employee-facing and HR Compliance policies and processes for both US and globally. Create communications, training materials, and other change management mechanisms to educate the company on new and revised policies, processes, and programs. Respond to and investigate concerns and complaints; oversee investigations, and provide status and progress updates to VP, People Partners & Employee Relations and appropriate executives. Facilitate executive-level discussion on responding to complaints and proceeding actions. As appropriate, engage external investigators for complex and/or highly sensitive cases. Ensure oversight and governance of policies and practices globally, including interpreting and apply understanding of corporate policies and practices, employment laws, and other regulations to provide advice, guidance, or clarification for Employee Relations inquiries. Partner with Global People Partners and Global People Advisors on the execution of organizational changes and performance-based exits (org changes, job eliminations and involuntary exits) Identify patterns and recurring issues and make recommendations to improve organizational effectiveness. Basic Qualifications: 10+ years of progressive experience in employee relations, investigations, employment law and/or workplace compliance-related efforts for both small and larger, globally distributed organizations. Proven history of responding to and effectively resolving complex employee situations. Experienced in partnering with HR and legal teams to develop, design, and implement employment-related policies and programs. Expert analytical skills; uses data to form hypotheses, draw insights, form narratives, prioritize, and influence decisions. Strong business and people acumen, as well as consulting, conflict resolution and facilitation skills Consultative approach; prior track record of successfully advising various stakeholders and executives re: employee relations issues. Maintains objectivity, demonstrates empathy and exercises sound judgment in working through difficult, complex, and confidential issues. Excellent communication skills; ability to influence and communicate effectively at all levels of the organization. Demonstrated ability to effectively self-manage, work collaboratively, prioritize competing priorities, and meet deliverables and timeframes. In-depth understanding of diversity, equity and inclusion issues and how they apply to employee relations Preferred Qualifications: Expertise in U.S. and local (state-specific) employment law & regulations, including Title VII, ADEA, ADA, FLSA, FMLA, IRCA, EEOC, etc. Interest and motivation to learn and understand global HR compliance and practices. Familiarity with international work protections and entitlements. History of addressing employee relations cases across different regulatory environments Demonstrated operational and process rigor and familiarity and comfort with HR related technology and tools/case management, preferably Ethics Point and Google Docs Work Hours: This position will require you to be available during core business hours. Work Location(s) & Travel Requirements: This position is based out of Fastly's San Francisco, CA, Denver, CO or New York, NY office. Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. This position may require travel as required by your role or requested by your manager. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary: The estimated salary range for this position is $139,830 to $186,444. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role may be eligible to participate in Fastly's equity and discretionary bonus programs. Benefits We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2025, we offer 11 paid local holidays, 11 paid company wellness days.

Posted 30+ days ago

Developer Relations-logo
Developer Relations
PrivyNew York, NY
As our first DevRel hire at Privy, you will bridge the gaps between our product and developer community. You will be responsible for improving developer experience, reducing support burden through proactive education, and building developer advocacy initiatives to drive adoption and engagement of our product. Customer obsession is a core part of Privy's culture. You'll work closely with fellow engineers, product, and business teams to ensure Privy's customers needs are met. What you'll do Create and maintain code samples, starter repos, and recipes that help developers integrate our product effectively Establish and create a regular cadence of developer-focused content (blog posts, video tutorials, code samples) Collaborate with internal teams to organize our documentation, prioritize content gaps and improvements, and gather developer feedback on all content effectiveness. Engage with the developer community through industry events, hackathons, and other channels. About you What we're looking for: 3+ years of experience in a developer advocacy, technical evangelism, technical writing or similar role. Strong programming skills and a deep understanding of the technologies the company uses. Excellent written and verbal communication skills, with the ability to explain complex concepts in a clear and concise manner. Passion for building and engaging with developer communities. Strong problem solving skills, identify and solve technical challenges. Ability to build relationships, collaborate with others, and work effectively in a team environment. Why Privy As our founding DevRel at Privy, you'll play a critical role in shaping how developers discover, evaluate, and succeed with our platform. You'll be the bridge between our team and the community, helping developers get the most out of Privy - through clear docs, example apps, hands-on support, and ongoing feedback loops that inform our roadmap. We work closely with some of the most exciting teams in web3 and fintech - and we're still small, so you'll have real impact in helping define how developers experience Privy from day one. Privy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of background, identity, or status.

Posted 30+ days ago

Employee Relations Consultant, Sr.-logo
Employee Relations Consultant, Sr.
CareBridgeNorfolk, VA
Employee Relations Consultant Sr. Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. The Employee Relations Consultant Sr. will be responsible for serving as the primary point of contact for associates and management for associate relations issues including but not limited to: investigations, agency charges (EEO, DOL), employment litigation, associate complaints, performance management, coaching, development, attendance, and other issues. How you will make an impact: Provides advice, guidance, coaching, and training to associates and managers based on policies and legal consultation, and in accordance with employment laws and regulations. Conducts investigations including managing the witness lists, determining line of questioning, analyzing credibility, researching related records as needed and maintaining written record of the investigation. Debriefs leaders at all levels and HRBPs on findings. Provides oversight of the company's internal investigations of associate complaints and serves as a liaison to Legal on associate relations matters. Regularly partners with Ethics and Compliance on crossover investigations. Partners with AR leadership and HRBP for requests for transition agreements related to the separation/termination process, and will regularly use persuasive and advanced communication skills to communicate will all levels of associates throughout the organization. Develops and provides periodic associate relations-related analytical data and analyzes trends to determine appropriate action plans. Minimum Requirements: Requires a BA/BS degree and minimum of 5 years of human resources experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: HR designation strongly preferred (SHRM-CP or SHRM-SCP ). Prior experience with Associate Relations and investigations strongly preferred. Workday or similar HCM experience preferred. ServiceNow experience preferred. Fortune/large company experience preferred. For candidates working in person or vitually in the below location(s), the salary* range for this specific position is $69,616 to $120,912. Locations: Colorado, Illinois, Maryland, Minnesota, New York In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 1 week ago

Grower Relations- Sugar Sampler-logo
Grower Relations- Sugar Sampler
Kendall JacksonForestville, CA
POSITION SUMMARY: Collects grape berry and cluster samples from various vineyards for the purpose of measuring sugar (degrees brix) and delivers those samples to wine laboratories for analysis. Territory- Russian River Valley. This position is a seasonal position hired only during the Vineyard Harvest Season (generally between mid-August through the end of October). ESSENTIAL FUNCTIONS/DUTIES: Collecting grape samples from a variety of external grower vineyards. Delivering samples to the local winery lab for analysis in a timely manner. Recording and reporting results of lab analyses to Grower Representative. Monitoring and updating Grower Relations Representative of any issues observed in the vineyard (i.e. mildew, disease, pest or farming issues) JOB REQUIREMENTS: Previous sampling experience a plus, as well as map reading abilities and local geographical knowledge. Must have own vehicle and clean DMV record. Good communication skills. Organizational skills. This position requires the ability to reach with hands and arms, sit, walk, climb, stoop and kneel, and be able to regularly lift and carry up to 50 pounds. Must be willing to work early hours and be willing to work entire harvest season. Must be able to show proof of eligibility to work in the United States. WAGE TRANSPARENCY: The target base pay for this role is $24.00 per hour. Compensation will be determined by candidate experience, skills, and location. Jackson Family Wines is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are based on merit and business needs.

Posted 30+ days ago

Labor Relations Consultant-logo
Labor Relations Consultant
Highmark Inc.Pittsburgh, PA
Company : Highmark Health Job Description : JOB SUMMARY This job assists in implementing overall network labor strategy, working directly with Director, Labor Relations in addressing and resolving labor and employee relations matters. Implements and evaluates the organization's employee and labor relations initiatives. Ensures entity compliance with workplace agreements, rules, and policies. Provides counsel and advice to leadership on labor agreements and human resource issues. Responsible for timely issue response, investigation and resolution regarding a wide variety of employee and labor matters. Keeps management informed of trends, special areas of concern, and recommends appropriate responses/actions. Provides support and assistance for collective bargaining. ESSENTIAL RESPONSIBILITIES Investigate and resolve a wide variety of employee and labor matters including, but not limited to educating, coaching and counseling employees and management on collective bargaining agreements. Identify and tailor best practices to ensure effective implementation of agreed-upon strategies, while managing and resolving issues surrounding implementation. Assist with developing collective bargaining strategy and support the negotiation of collective bargaining agreements in collaboration with Employee and Labor Relations, HR and Operations management. Develop and maintain effective relationships with operations and union leadership to address and resolve issues and proactively implement effective workplace practices. Direct and support HR Directors/Business Partners regarding the interpretation and application of collective bargaining agreements. Monitor legislation, arbitration decisions, and collective bargaining contracts to assess industry trends. Maintain records and monitors compliance with relevant laws and regulations. Oversee preparation of statistical reports using records of actions taken concerning grievances, disciplines, arbitration and related labor relations activities to identify and address problem areas. Other duties as assigned or requested. EDUCATION Minimum Bachelor's Degree in Human Resources, Labor Relations, Business Administration or relevant degree type Substitutions 6 years of relevant experience in lieu of Bachelor's degree Preferred Master's Degree in Human Resources, Labor Relations, Business Administration or relevant degree type EXPERIENCE Minimum 7 years in Labor/Employee relations, practicing labor law or handling labor relations in a large/complex/multi-site environment Knowledge of employment/labor laws, regulations, case law and their application Preferred Previous experience in a healthcare environment Specialized experience in handling grievances, negotiations, employment, employee relations, and employment law LICENSES AND CERTIFICATION Required None Preferred None SKILLS Excellent verbal / written communication and presentation skills Able to influence outcomes with patience, follow-through, professionalism and confidentiality Ability to facilitate diverse groups and lead others in collaborative efforts Able to work in partnership environment and cooperatively with labor organizations Experience in drafting and writing contractual language Language (Other than English): None Travel Requirement: 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Rarely Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Posted 2 weeks ago

Guest Relations Lead-logo
Guest Relations Lead
Jamul CasinoJamul, CA
Jamul Casino is San Diego's newest, closest, and most genuinely entertaining casino. Since its opening in October of 2016, Jamul Casino has been growing tremendously. It offers seven diverse restaurants, over 1600 of the latest slot games, 50 table games, a Poker Room, award-winning steakhouse, live entertainment, event space, and stunning back country views. Additionally, we are about to introduce a brand-new luxury hotel offering 200 rooms that also includes full-service spa and salon along with a rooftop pool deck - all opening in the early part of 2025. Jamul Casino offers a fun atmosphere that feels like home while maintaining the highest service standards, team member satisfaction, and generous rewards while remaining a responsible and contributing member of our community. It is committed to supporting team members' well-being through a comprehensive benefits package and various programs that help personally and professionally. As a Genuinely Generous Employer, Jamul Casino offers fun incentives, team member appreciation days, relaxation nooks, a Zen room, a team dining area for everyone to enjoy, and much more. It's no wonder Jamul Casino has been recognized as a Best Place to Work in 2023 by San Diego's Business Journal. Essential Duties and Responsibilities The following and other duties may be assigned as necessary: Oversee and support the Guest Relations Specialists in all aspects of their roles, ensuring the team delivers exceptional service. Lead by example in answering incoming calls and providing the highest level of service during all interactions, using proper greetings while demonstrating genuine interest to ensure guest satisfaction. Responds to guest questions in a professional manner and follows enterprise standards. Manage the room reservations process, ensuring accuracy and adherence to professional verbiage and etiquette. Maintain an accurate inventory of available rooms, room assignments, and accommodate guest preferences when possible. If preferences are not available, provide suitable solutions or alternatives. Block rooms as well as pre-block for special groups as needed. Ensure the accurate entry of special requests into the system and monitor these requests to ensure they are fulfilled. Tailor every interaction with guest needs and assist in making room recommendations. Oversee the handling of all incoming calls, ensuring proper phone etiquette with a cheerful and pleasant voice; ensure voice mails are reviewed and responded to in a timely manner. Address escalated guest concerns, ensuring they are resolved promptly, courteously, efficiently, and with a sense of urgency. Communicate all guest concerns to the Hotel Manager and other relevant departments, ensuring issues are resolved quickly and effectively. Train and mentor Guest Relations Specialists, providing guidance and support to enhance their performance. Maintain up-to-date knowledge of the Sweetwater Rewards program, promotions, events, hours of operations of venues, etc., so that guests receive accurate and prompt information when requested. Input comment card information for tracking and reporting purposes and ensure the timely follow-up on guest feedback. Perform other job-related and compatible duties as assigned and needed. Requirements/Qualifications/Skills To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or equivalent Minimum of 2 years of experience in guest service/hospitality, with at least 1 year in a supervisory or leadership role. Hotel room sales experience preferred Ability to lead and motivate a team, providing clear instructions and support. Strong interpersonal skills Must possess a friendly and outgoing demeanor Bilingual in a foreign language preferred Must have the ability to operate computer/computer software programs, copy machines, computer printers/embossers, and other office equipment Excellent telephone etiquette, verbal, and written communication skills required Must have schedule flexibility, including evenings, weekends, holiday shifts, and overtime when needed Certificates, Licenses, Registrations Team members must be able to qualify for licenses and permits required by federal, state, and local regulations. Ability to earn and maintain a Gaming License. Physical Requirements/Work Environment/Skills The physical demands and working environment described here are representative of those that a team member encounters and must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Role to be performed on the Jamul Casino Resort property Must be able to sit or stand at a desk for up to 6 hours a day (stand-up desks will be provided) Must be able to lift to 15 pounds on a regular or continuing basis This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, listening, and hearing ability, and visual acuity Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, and over the telephone. Must be able to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces. Team members could be exposed to an environment containing unrestricted second-hand tobacco smoke. Ability to read and communicate verbally in English. Written communication skills in English may also be required. Additionally, Spanish and/or Tagalog language skills highly preferred. Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Excellent typing skills. Enough to clearly and professionally communicate in writing.

Posted 30+ days ago

Patient And Family Relations Specialist, Float, MGB-logo
Patient And Family Relations Specialist, Float, MGB
Brigham and Women's HospitalBoston, MA
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The PFR Float Specialist, MGB, will support the Vice President of Patient and Family Relations for MGB and will report to the PFR Manager, Community Division. The Patient and Family Relations Float Specialist plays a vital role in supporting the patient experience across multiple hospitals and care settings within our health system. This position serves as a flexible resource, providing expert coverage during absences, peak volumes, or special projects. The Float Specialist works closely with clinical teams, leadership, and service departments to address patient and family concerns, facilitate effective communication, and support resolution processes in alignment with institutional values and regulatory standards. This role requires a high degree of adaptability, emotional intelligence, and professionalism, as the Float Specialist will be embedded in various environments, each with its own culture, workflows, and population needs. The ideal candidate thrives in dynamic settings, demonstrates strong critical thinking, and maintains a consistent, compassionate presence for patients and families during challenging moments. Because this role is in an active change management environment, this specialist will need to demonstrate flexibility and open-mindedness as the contours of this position will actively evolve. Qualifications Bachelor's degree in social work, psychology, human services, or related field preferred. 1-3 years of experience working with patients/consumers in a healthcare setting required. 3 years of experience in community outreach/engagement working with diverse populations preferred. Familiarity with healthcare regulatory requirements for patient complaints and grievances. Strong written and verbal communication skills, with the ability to navigate sensitive conversations and diverse populations. Willingness and ability to travel between facilities as needed. A combination of education and experience may be substituted for requirements. Computer and Internet skills and experience required: familiarity and comfort with MS Office products is essential for success in this position (Word, Excel, PowerPoint, and Access). Principal Duties and Responsibilities: Provide interim or surge support for Patient and Family Relations services across assigned hospitals and departments. Respond to patient and family concerns, complaints, and grievances with empathy, timeliness, and adherence to regulatory requirements (e.g., CMS, DPH, Joint Commission). Collaborate with interdisciplinary teams to investigate concerns and ensure appropriate follow-up and communication. Support complaint documentation and grievance workflows by institutional policies. Promote a culture of patient-centered care by educating staff on communication best practices and de-escalation strategies. Participate in systemwide efforts to standardize PFR practices and improve processes. Performs other duties as required and assigned. Skills/Abilities/Competencies: Ability to communicate (both verbally and in writing), compassionately, sensitively, and in a health-literate way with patients and their loved ones in a complex clinical environment. Ability to continuously respect and value diversity. Excellent customer service skills to patients, loved ones, and staff via phone or in person, and able to provide immediate assistance to a wide range of customers with varying needs and concerns. Excellent interpersonal skills with individuals in crisis. Excellent negotiation skills in a diverse and multicultural environment. High level of sensitivity to confidential information. Exhibits excellent organizational skills. Excellent teamwork and collaboration skills. Experience in managing multiple tasks and functions at the same time. Working Conditions: Office setting. Frequent, daily use of a computer, a telephone, fax machine Occasional early or late meetings to accommodate clinicians' schedules. Highly confidential data and medical records materials require extreme discretion. Special Requirements: Must be available to work in the case of a hospital-declared emergency. Must be available to assist during regulatory agency reviews. Willingness and ability to travel between facilities as needed. Additional Job Details (if applicable) Remote Type Hybrid Work Location 75 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Posted 1 week ago

Supplier Relations Manager-logo
Supplier Relations Manager
HFC RebrandFlower Mound, Texas
About the Company Home Franchise Concepts is one of the largest franchising systems in the home improvement goods and services space. The Company’s brands: Budget Blinds, The Tailored Closet, Premier Garage, AdvantaClean, LightSpeed Restoration, Kitchen Tune-Up, Bath Tune-Up, Two Maids, Aussie Pet Mobile and Concrete Craft are consistently rated at the top of their categories and supported by more than 3,500 franchise territories in the U.S., Canada and Mexico. Home Franchise Concepts is a subsidiary of JM Family Enterprises, a family-owned, professionally managed diversified automotive company. To diversify their portfolio, JM Family acquired Home Franchise Concepts in 2019 as their first non-automotive acquisition. The Company fits JM Family’s key investment criteria: asset-light with strong free cash flow characteristics and a track record of growth in an industry with long-term tailwinds. Since the acquisition, the Company has doubled the number of brands under management and is committed to continued, rapid profitable growth. A few of the Company’s many Accolades and Awards Entrepreneur’s Franchise 500 Entrepreneur’s Franchise 500 Best in Category Entrepreneur’s Top Low-Cost Franchise Entrepreneur’s Top New & Emerging Franchises Entrepreneur’s Top Home-based Franchises Entrepreneur’s Top 100 Global Franchises Position Summary: The Supplier Relations Manager supports franchisee success by delivering product training, maintaining sales enablement tools, and coordinating supplier relationships. This role ensures smooth procurement operations, helps standardize processes, and collaborates cross-functionally to drive consistency and efficiency across the franchise network. It's a hands-on, execution-focused position ideal for someone who thrives in a fast-paced, service-oriented environment. This is a hybrid position based out of Flower Mound, TX. Supervisory Responsibilities: This position will begin with no direct reports. Duties/Responsibilities: Help Drive Franchise Sales Performance by delivering hands-on training and maintaining sales enablement tools that improve product knowledge and sales techniques. Strengthen Supplier Relationships by coordinating sourcing activities, managing vendor communications, and supporting procurement operations. Contribute to Training Infrastructure by maintaining up-to-date educational content, onboarding tools, and job aids that help franchisees meet brand standards. Maintain Procurement Processes by executing standardized procedures that support operational efficiency and cost savings. Manage Data Accuracy & Accessibility by organizing and updating supplier and product-related information in internal systems. Other duties and responsibilities as assigned Sales Enablement Conduct virtual and in-person product and sales training sessions for franchisees. Develop and maintain sales support materials, including product guides, proposal tools, and sample kits. Work with franchisees and performance data to identify skill gaps and coordinate targeted training efforts. Organize and manage training materials on SharePoint and The Source. Supplier Coordination & Procurement Support Act as the primary point of contact for daily supplier communications and performance follow-ups. Assist with sourcing and onboarding new suppliers and communicating product updates to franchisees. Manage pricing updates, invoicing, vendor documentation, and compliance tracking. Support procurement operations by ensuring consistency in processes and helping to monitor key supplier metrics. Cross-Functional Collaboration & Event Support Partner with training , marketing, IT, merchandising, and supplier relations teams to coordinate initiatives. Assist in the planning and execution of supplier activities during national and regional franchise events. Stay informed on industry trends and share insights to help maintain a competitive offering. Required Skills/Abilities: Proactive, organized, and solutions-oriented Enjoys supporting others and working as part of a team S trong project coordination and time management skills Exceptional verbal and written communication skills Ability to work independently in a fast-paced environment Ability to interact professionally with customers and anticipate their needs Excellent organizational skills and attention to detail Clear communicator with experience delivering presentations or training Proficient in Microsoft Office tools (especially Excel and PowerPoint); familiarity with SharePoint is a plus Comfortable working cross-functionally and managing details in a fast-paced environment Willingness to travel up to 20% to support franchisee engagement and events. Education and Experience: Bachelor’s degree is preferred 3+ years of experience in vendor coordination, sales support, or procurement operations Experience in home improvement or remodeling industry is preferred Familiarity with franchise systems or multilocation businesses is preferred Physical & Workplace Requirements: Light duty work environment – primarily office-based with minimal physical exertion. Ability to sit for extended periods while working on a computer. Occasional standing or walking for presentations or facilitation. Ability to lift and carry up to 25 lbs occasionally (e.g., training materials, equipment). To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions This job description is intended to describe the basic, critical elements of the job . It should not be construed as an exhaustive list of all responsibilities, skills, efforts , or working conditions associated with the job. This job description does not constitute a contract of employment. It may be modified or amended at any time at the employer’s discretion. HOME FRANCHISE CONCEPTS IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER Home Franchise Concepts is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law. DISABILITY ACCOMMODATIONS If you have a disability and require a reasonable accommodation to complete the job application process, please contact HFC's Talent Acquisition department at HR@gohfc.com for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance. #HFCGO25

Posted 1 week ago

Interim Director, Oldenborg Center for Modern Languages and International Relations-logo
Interim Director, Oldenborg Center for Modern Languages and International Relations
POM Pomona CollegeClaremont, California
Job Posting Location: Claremont, CA Job Posting Title: Interim Director, Oldenborg Center for Modern Languages and International Relations Job Description: ABOUT POMONA COLLEGE: Located near Los Angeles, California, Pomona College is widely regarded as one of the nation's premier liberal arts colleges. Established in 1887, Pomona College is known for small classes, a challenging curriculum, close relationships between students and faculty, and a range of student research and leadership opportunities. Pomona is a member of The Claremont Colleges. JOB PURPOSE: The Interim Director of the Oldenborg Center for Modern Languages and International Relations manages the Oldenborg Center, offering programs that support global studies, language learning, and the College’s global engagement. This position is responsible for overseeing International Student and Scholar Services; coordinating student programs in the language immersion residence hall; overseeing language tables in the Center’s dining hall; and supporting the college’s Self-Instructed Language Program (SILP). The position hosts a speaker series (Oldenborg Luncheon Colloquium) and is responsible for hiring and supervising language residents. The Oldenborg Interim Director is responsible for the direction and oversight of 13 employees, one or more student employees, and all of the activities and services provided by them in the Center for Global Engagement/Oldenborg. The position works in close collaboration with the Associate Director, Language Instruction, the Assistant Director for programming, the Assistant Director for International Student & Scholar Services, the Administrative Coordinator, 7 part-time Language Residents, and 2 part-time SILP coaches to provide services to campus students, staff and faculty. ESSENTIAL FUNCTIONS: Reporting directly to the Vice President and Dean of the College, the Oldenborg Interim Director works independently and collaboratively to perform the following essential duties and responsibilities: Provide clear direction and oversight of all department activities in order to develop and achieve annual goals, including budgeting, planning and staff development. Responsible for monitoring and evaluating direct reports, and overall staff performance and daily assignments. Manage and oversee hiring and training of staff. Maintain an efficient, collegial, and proactive work environment within the Center and with collaborating departments. Meet regularly and work closely with the Senior Global Fellow and other campus partners to provide creative, strategic planning leadership for future development of Oldenborg within the emerging Center for Global Engagement (CGE). Provide innovative change management expertise to support the team, forward thinking, and ongoing educational programming for the two-year transition period while the new CGE physical space is being built. Ensure overall quality of residential hall programming, noon language tables, luncheon lecture series, educational outings, language resident assistance to language faculty, and other Oldenborg programming and events. Provide support to instructor of record for conversation classes and SILP; and the Assistant Director of International Student and Scholar Services. Collaborate closely and effectively with the rotating Oldenborg Faculty Fellow on the distinct annual projects assigned to the Center’s academic faculty partner. Manage relationships with campus stakeholders (especially with College faculty, Division of Student Affairs, Facilities and Campus Services). Collaborate with various units (e.g., Campus Life, Dining Services, Maintenance, Housekeeping) to ensure quality of residential component of Oldenborg programming. Serve ex officio on the International and Domestic Programs Committee and the new Global Pomona Council. Provide collaborative guidance to the Associate Director of Language Instruction who manages the relationship with Instructional Technology Services (ITS), especially ITG and Media Services and ensures the Foreign Language Resource Center (FLRC) equipment and Oldenborg classroom spaces (language resident lounges, international theater, OLC venue) are updated on regular basis. Oversee the Center’s relationship with the Finance Office and HR. Coordinate special projects/tasks/duties and provide assistance as assigned. QUALIFICATIONS: Education: M.A. or Ph.D. in field related to international or intercultural education. Licenses/Certificates: A valid Class C driver’s license is required. Experience: Demonstrated experience at a director or senior administrative level with staff supervisory responsibilities required, preferably within a field related to international and/or intercultural education. Desired experience with offices and organizations managing change and new initiatives. A background that combines international education administration with foreign language instruction or training is highly desirable. Candidates with experience in F and/or J visa compliance and regulatory work is helpful but not required. REQUIRED KNOWLEDGE AND CRITICAL SKILLS: This position must possess the knowledge, skills and abilities to be able to successfully perform the essential functions of the job or must be able to demonstrate how the essential functions will be performed (with or without reasonable accommodation) using other knowledge, skills and abilities not listed below. Deploy professional skills in language program management, international education and language technology, in collaboration with colleagues, to best promote the College’s strategic interests. Demonstrate leadership in an educational capacity, preferably with regard to language instruction & pedagogy (not required). Know how to plan and coordinate workshops, orientations, colloquia, and events. Possess a strong interest in international, cross-cultural, economic, and political issues as they relate to students’ programs of study. Possess strong intercultural communication skills. Can comfortably work in a vibrant residential college setting with students, faculty, and staff from a variety of educational and cultural backgrounds. Demonstrate effective, accurate and clear communication with excellent verbal, written, interpersonal, reading, and leadership skills to supervise, facilitate, motivate and inspire a highly diverse group of employees, student employees, (faculty, students, alumni, volunteers, community partners, and stakeholders). Demonstrate professional discretion in communicating with students and faculty. Operate computers with basic Microsoft Office software (such as Word, Excel, Outlook, Access, and PowerPoint) and associated professional software. Demonstrate understanding of the use of technology/devices/equipment in assessing and improving center systems and processes to achieve annual goals and maintain confidentiality. Handle all activities and highly confidential information with patience, discretion, good judgment, courtesy and tact while working with people from a wide variety of backgrounds. Prioritize and perform multiple projects/tasks, meet deadlines/timelines, respond to others in a timely manner, and work both independently and as a collaborative member of the College with a high standard of integrity and ethics, in support of the College’s strategic vision and the division’s/department’s annual goals. Use exceptional organizational, time management and presentation skills to complete work with accuracy and a keen attention to detail. Operate the College’s vehicles safely for campus-related work and meet all insurance-related requirements. REQUIRED HOURS: This is a full-time position with regular hours from 8:00 a.m. to 5:00 p.m., Monday through Friday. Occasional evening, weekend, and holiday hours may be required for special events and Language Resident orientation. Some travel may be necessary. Work hours may vary based on the needs of the College or department. ADDITIONAL POSITION DETAILS: The rate for this role is between $115,000 - $125,000 with a competitive benefits package. Initial appointment is for one year, with the possibility of renewal, not to exceed a total duration of two years. The specific factors that the College will consider when offering a salary to an individual will include, but not be limited to: education, training, relevant prior experience, and performance in prior roles. All staff positions are ineligible for visa or permanent resident card sponsorship. As a California employer, Pomona College requires all employees to be residents of California. ADA/OSHA: This job description defines the essential job duties of this position. The College expects that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA). DISCLAIMER: This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. When duties and responsibilities change and develop, the College will review this job description and make changes of business necessity.

Posted 30+ days ago

Client Relations Executive-logo
Client Relations Executive
Diversified MaintenanceMarietta, Georgia
Client Relations Executive Come work for Diversified Maintenance, a leading company in the Facilities Services Industry since 1973. At Diversified Maintenance we believe that details matter, as do each of our employees and customers. Through our core values of loyalty, honesty, and integrity, we strive to create a culture of growth and opportunity for each individual we employ. Although we currently have operations in all 50 United States, Puerto Rico, Guam, and the Virgin Islands, Diversified Maintenance is projected to double in size in the next five years. Join a large growing company with a sense of pride in everything that we do. Summary The Client Relations Executive is responsible for reducing customer churn, increasing customer lifetime value, and generating leads for expansion. This person builds a plan for measuring success, while utilizing analytics to drive action. The Client Relations Executive captures customer feedback to identify gaps in service and opportunities to better manage customer expectations. Job Duties · Targeting, discovering, qualifying, verifying, presenting and validating additional business to existing customer portfolios · Transitioning additional business with operations · High touch with key individuals in the client’s organization · Develop strategy map for all strategic clients · Maintain relationships · Use consultative approach for solutions · Preparation and presentation of client solutions · Manage negotiations to achieve Diversified profit objectives · Maintain Salesforce and adequate pipeline to reach goals Requirements Bachelor’s degree or higher required. Five or more years of sales and operations experience in the janitorial industry required. Leadership focused mind-set needed. Must have excellent communication skills and be able to speak at a high level with key stakeholders. Must be able to create meaningful and proactive relationships with customer. Has the ability to multitask and demonstrate flexibility to change. Experience with Microsoft and Google products required. Diversified Maintenance Systems, is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Posted 30+ days ago

Customer Relations Representative-logo
Customer Relations Representative
Mount Kisco ChevroletMount Kisco, New York
Description: As a Customer Relations Representative at Mount Kisco Chevrolet, you will play a key role in providing exceptional customer service and ensuring customer satisfaction. You will serve as the main point of contact for customers, addressing inquiries, resolving issues, and offering support in a professional and timely manner. This position requires excellent communication skills, a customer-focused mindset, and the ability to handle multiple tasks simultaneously. Responsibilities: Manage inbound and outbound customer interactions through various communication channels, including phone, email, and live chat Address customer inquiries, provide product information, and resolve complaints or concerns Maintain accurate customer records and update information as necessary Collaborate with internal teams to ensure timely resolution of customer issues Follow up with customers to ensure their needs are met and their concerns are resolved Identify opportunities for improving customer satisfaction and propose necessary changes Manage Courtesy vehicles Requirements: Prior experience in a customer service role Excellent communication and interpersonal skills Strong problem-solving abilities Ability to handle stressful situations with a calm and professional demeanor Proficiency in computer systems and customer service software Ability to multitask and prioritize tasks effectively Fluency in Spanish preferred High School Diploma Benefits: Competitive compensation of $18 - $20 per hour, plus monthly bonus for meeting goals Opportunity for career growth and advancement Comprehensive medical, dental, and vision insurance 401(k) retirement plan with company match Paid time off and holidays Employee discounts on vehicle purchases and services About the Company: Mount Kisco Chevrolet is a leading automotive dealership located in Mount Kisco, New York. With a commitment to delivering exceptional customer service, Mount Kisco Chevrolet has been serving the local community for over 20 years. Our team of dedicated professionals strives to provide a seamless and enjoyable car-buying experience for our customers. We offer a wide selection of new and used vehicles, as well as a state-of-the-art service center for maintenance and repairs. Join our team and be a part of our mission to exceed customer expectations. Mount Kisco Chevrolet is an equal opportunity employer and a drug-free workplace. As the fastest growing Chevy dealership in Westchester County, we are committed to hiring a diverse workforce with a dedication to delivering excellence in customer experience.

Posted 1 week ago

Director of Client Relations-logo
Director of Client Relations
ErnestFarmington Hills, Michigan
For over 78 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you’ll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you’re worth with a lot of really awesome people. Ernest is currently in search of a Director of Client Relations (sales director) within our Detroit, MI division. We are looking for talented individuals with a proven ability to motivate, manage, and develop and grow an outside sales force. This is a full-time position that offers a competitive base salary, bonuses, perks, benefits, and a wonderful company culture. The Director of Client Relations acts as the company’s consummate resource in achieving the long-term loyalty of our customers and managing all sales activities. This is accomplished through a combination of taking ownership of key account relationships and providing leadership, motivation, and direction to our sales force. Ultimately, this position is the focal point in our company’s long-term strategy to develop incremental GTM growth through in-depth selling with existing customers and through the acquisition of new customers. Manage and oversee the company’s sales direction and functions, including development of sales techniques, approaches and measurement standards. Strive to exceed the company’s sales objectives as to GTM production, GTM%, sales performance and customer loyalty. Manage, support and cultivate the development and growth of the sales force. Nurture the close working relationships with our valued supplier partners as it pertains to our core purpose. Maximize account penetration via in-depth selling. Ensure that the company’s sales force alerts senior management to any possible customer problems by immediately communicating complete and accurate information to all parties involved within the company. Respond swiftly, thoroughly and effectively to customer crises to assure satisfactory resolution. Conduct regularly scheduled reviews with the company’s sales force to discuss in-depth account reports, new opportunities, customer problems, competition, industry swings, new product information and introduction and organizational relationships. Act as the point-person for all departments when sales-related issues arise. Establish selling prices and approve deviations within company policy. Support and assist in the implementation of all company policies including credit and collections policies. Implement sales promotions, campaigns and sales contests. Lead monthly sales meetings. Operational Responsibilities Include: Develop and maintain a yearly business plan that includes programs for improving the profitability of the company. Contributes to building a positive team spirit. Inspires and motivates employees to perform at a high level. Make recommendations to the company for better results, which should include better methods, systems and procedures. Select, hire and train sales team. Requirements: Previous B2B outside sales experience Previous experience managing an outside sales team Experience with relevant business development approach preferred Industry experience not required Must have an active drivers license and an acceptable driving record Please learn more about Ernest Packaging Solutions by watching some of our Y outube videos: Ernest's Cardboard Guitar Strikes a Chord Moving Packaging Forward Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers’ needs, even if we have to invent it!

Posted 30+ days ago

Sr. Government Relations Director - CA Grant Program-logo
Sr. Government Relations Director - CA Grant Program
American Cancer Society Cancer Action NetworkSan Diego, California
The American Cancer Society Cancer Action Network (ACS CAN) is the nation's leading cancer advocacy organization. Together with our charitable partner, the American Cancer Society, we work in Congress, state legislatures and local jurisdictions to support evidence-based policy and legislative solutions designed to eliminate cancer as a major health problem. Build the power of ACS CAN in California local communities to successfully implement public policy advocacy campaigns. Lead, drive, execute and manage six tobacco control grant programs (contracts) as prescribed by the state granting/funding entity --- the California Tobacco Control Program – to engage Hispanic/Latino, African American, and AANHPI communities in local tobacco control policy campaigns. This requires expertise in direct lobbying and government relations in the state by achieving tobacco policy wins at the local level. This role serves as an ambassador for the Society and ACS CAN to local and state elected and appointed officials, state agencies, community leaders, as well as representing the organization on coalitions. Lead a team in the planning and implementation of tobacco policy campaigns by engaging grassroots volunteers and staff, as well as with subcontractors/consultants, where applicable. Embrace diversity, equity, and inclusion in every aspect of the role. Model the organization's values and cultural beliefs. Comply with all relevant lobbying protocols, including lobbyist registration and reporting, adhering to state legal requirements, grant funder protocols, and all assigned administrative duties. ***This is a remote position, with a required base location in either Greater San Francisco Bay area, Central/San Joaquin Valley, or San Diego area. Tobacco Control Policy and team management experience is highly preferred.*** MAJOR RESPONSIBILITIES Leads and manages six state-funded tobacco control grant programs starting July 1, 2025 (3-year grants) including staffing, strategy execution, progress reporting, evaluation, and compliance with funder requirements. (50%) Develops and drives local public policy and appropriations campaigns that align with ACS CAN’s mission, including legislative analysis, coalition leadership, and media engagement. (25%) Builds and sustains relationships with elected officials, health agencies, community leaders, and subcontractors to advance tobacco control policies in priority populations. (15%) Supports grassroots advocacy and volunteer training in collaboration with staff, enhancing campaign effectiveness and community engagement. (5%) Contributes to fundraising initiatives through events and donor stewardship, supporting organizational revenue goals. (as needed) Ensures legal and administrative compliance for grant activities and lobbying efforts, including reporting and use of technical tools. (5%) Promotes diversity, equity, and inclusion by prioritizing health equity and fostering an inclusive campaign culture. (continuous) KNOWLEDGE/SKILLS FORMAL KNOWLEDGE Bachelor's degree; Master’s degree preferred and successful experience managing teams and/or coaching professional development required Minimum of 7-10 years relevant work experience in political and/or policy campaign experience required Detailed knowledge of the legislative process and political landscape, with the ability to adapt to local and state government environment Experience in engaging and/or leading coalitions SKILLS Grant management experience preferred; budget compliance experience, a plus Fluent written & verbal communication skills in Spanish is preferred Health policy knowledge preferred; thought leader that delivers impact Must have a great attitude and be a team leader Ability to draft and analyze local ordinance or amendment language preferred Excellent written, oral, interpersonal, computer, and mobile application skills required Action-oriented and the ability to work independently with minimum direction and work as a member or leader of a team Ability to work with others in complex environments, with a strong ability to adapt to changing situations Demonstrated ability to work on fast-paced, time-sensitive matters with internal and external constituents Ability to establish and maintain effective working relationships with diverse individuals and communities Ability to complete work in a timely and efficient manner and ensure work is accurate SPECIAL MENTAL OR PHYSICAL DEMANDS Up to 25% travel required, including overnight and air travel. The starting rate is $102,000 to $125,000 annual. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education. ACS CAN provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

Posted 6 days ago

Community Relations Director /Sales Director-logo
Community Relations Director /Sales Director
Claiborne Senior LivingMcComb, Mississippi
As a Community Relations/Sales Director for our senior living community, you will have the opportunity to enhance the lives we serve while enjoying a range of benefits and incentives. This is a unique opportunity for a seasoned sales professional to drive lease-up occupancy through relationships with senior and community organizations, physicians, discharge planners, and other referral sources in our surrounding area. We are seeking an engaging, driven, and collaborative person. Some of the exciting benefits offered by Claiborne Senior Living for full-time employees are: Health Insurance Dental Insurance Company paid Life Insurance Dental Insurance Vision Insurance LT and ST Disability Critical Illness Accident Insurance Duties: Develops an organized marketing and sales approach to effectively move prospects through the sales process to achieve budgeted occupancy targets. Identifies, builds and develops an effective network of community and professional sources. Assists with the processing of all required information necessary to complete a successful move-in. Completes all marketing reports and plans as assigned Performs other duties consistent with the position as assigned Skills and Qualifications: Prior Experience in Marketing and Sales B.A./B.S. preferred. Excellent writing/communication skills Telephone sale experience preferred Strong analytical skills Strong Microsoft Office Suite skills Minimum 3 years experience To be successful, each person on our team must not only believe in but must demonstrate our core values in their daily words and actions. Our Culture Matters- People are our priority. We create genuine and lasting relationships with a sense of appreciation, courtesy, and service. Take Ownership- We take responsibility for our actions while avoiding blame, excuses, or denial. We learn from our mistakes and rise above them. Remain Focused- We stay on task through completion, meet and exceed expectations, and remain diligent in our pursuit of excellence. Act with Integrity- We live the example we wish to set by doing what is right, even when it is difficult, or no one is looking. We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Posted 5 days ago

Manager, Accommodations Stakeholder Relations-logo
Manager, Accommodations Stakeholder Relations
LA28Los Angeles, California
LA28 does not provide relocation assistance. The Summer Olympic and Paralympic Games will be hosted in Los Angeles, California in 2028, returning to the United States for the first time in over 30 years. 2028 will be the first time LA hosts the Paralympic Games, creating an opportunity to expand awareness, understanding and inclusion of people with disabilities. LA28, the organizers for the 2028 Olympic and Paralympic Games in Los Angeles, is on a mission to create an unparalleled Games experience for athletes, fans, partners, our community and our people. Our vision is to collectively create what’s next through sport, community and the power of our differences. The 2028 Olympics and Paralympics will represent LA and leverage the strength of our community’s uniqueness and creativity as we collectively work to design a Games that we all want to be a part of. We do this by focusing on people and by inviting everyone into the story of the LA28 Games. The LA28 organizing committee is an independent, non-profit organization that is privately funded and governed by a board of directors. Our Vision is to collectively create what’s next by harnessing sport, community and the power of our differences. Our Mission is to create an unparalleled Paralympic and Olympic Games for athletes, fans, partners, our community and our people. Values and Behaviors: Optimism – Embody a positive, enthusiastic, and solution-oriented attitude in everything we do; challenge the status quo, inspire and support one another to achieve our best; have our eyes on the future and believe we can make a meaningful impact Integrity – We communicate openly and honestly, listen, and respectfully value multiple perspectives; we do what we say and are accountable for everything we do; we do the right thing, always. Even when it isn’t easy Excellence – We hold ourselves to the highest standard and expectations; we live our values and truths and persevere through challenges; we are continuous learners and adapt and pivot with speed to meet changing needs Inclusion – We seek to represent, include, empower and level the playing field; our work reflects the communities we serve and the world in which we live; we leverage our platforms to bring awareness to issues relevant to who we are Co-Creation – We are authors of a shared story. Everyone contributes their unique voice to our shared mission; we share pride in our accomplishments and ownership of our shortcomings Boldness – We embrace creativity, courage and outside-the-box thinking; we are unafraid to take risks, explore unconventional solutions, and learn from the process; we are innovators, disruptors, and challengers of the status quo Manager, Accommodations Stakeholder Relations Reporting into the Senior Manager of Stakeholder Relations, Accommodations, the Manager, Accommodations Stakeholder Relations will be responsible for assisting in the management of key relationships with hotels, universities, and official Olympic & Paralympic stakeholders to support the development of LA28’s accommodations plan. The role’s objectives include, but are not limited to, client (both internal and external) services, contract management, use and implementation of a custom accommodation CRM system, and support of the broader accommodation team’s priorities. Each individual on the Accommodations Stakeholder Relations team focuses specifically on one of the following stakeholder groups: Broadcast and Press, International Federations (IFs), National Olympic and Paralympic Committees (NOCs), or Marketing Partners. Key Responsibilities: Relationship Management Cultivate and maintain strong relationships with Broadcast and Press groups, the International Olympic Committee (IOC), the International Paralympic Committee (IPC), National Olympic and Paralympic Committees, International Federations, Marketing Partners, LA28’s Commercial Hospitality partner, and internal LA28 Workforce stakeholders to ensure the successful implementation of the accommodations plan. Manage stakeholders' engagement, problem resolution and escalation, and relationship building (i.e., education process, incoming questions, and queries about LA28 accommodations, etc.) Organize and facilitate site visits to hotels for stakeholders. Build and nurture strong relationships with hotel partners, fostering collaboration and ensuring alignment with LA28’s accommodations goals. Strategic Operational Support Support the development of the Accommodations Games Guides and communication plan. Develop understanding of key accommodations and operational needs of Broadcast and Press stakeholders Liaise with internal functional areas to gain feedback on allocation plans. Assist in integrating accommodations operational plans with other internal functional areas to ensure coordination. Facilitate stakeholder interaction with Accommodation Management System software. Distribute and facilitate gathering of Accommodation Allocation Agreements and Invoices. Level up issues that need more awareness by overall accommodations team or internal functional areas. Input and facilitate rate gathering from hotels. General Develop strong, respectful relationships and build credibility with key internal and external stakeholders. Prepare presentations for staff and key stakeholders. Manage your specific stakeholder group’s project plan, collaborating with relevant teammates and external partners where relevant. Coordinate key meetings to meet project plan timelines and summarize / track critical action items moving forward. Develop a regular working relationship with all other teams and functions at LA 2028. Coordinate key meetings to meet project plan timelines and summarize / track critical action items moving forward. Manage and support hotel releases and invoices, ensuring accuracy, timeliness, and alignment with LA28 and hotel agreements. Support operations and data management for the accommodations systems, ensuring accurate tracking, analysis, and reporting to support efficient planning and decision-making processes. Proficiently utilize Excel and other data tools to manage complex datasets and streamline workflows. Background & Qualifications: Minimum 5+ years managing client relationships Experience working with multitude of clients simultaneously Experience working with a diverse range of stakeholders and proven success at building excellent working relationships Coordination of large events a plus. Demonstrated commitment to co-creation and collaborative decision-making Position Requirements: Education: Bachelor’s degree required or equivalent work experience Expectations: Extremely detail-oriented with excellent analytical and organizational skills Strong interpersonal skills Strong communication, team building, and interpersonal skills Well-developed problem-solving skills and ability to work independently to resolve issues Fluent working with Office suite products including Microsoft Excel and PowerPoint Knowledge of Los Angeles market is a plus A collaborative mindset; someone who prioritizes the team and fosters a culture of high performance without ego Demonstrated capability to effectively implement and manage change in an ever-changing, fast-paced environment. Submission Requirements: Resume The annual base salary range for this position is $85,000.00 - $105,000.00. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28’s operational business needs and applicable law. LA28 does not provide relocation assistance. LA28 is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We strive to build a team that is diverse, inclusive and encourages qualified candidates of all backgrounds, perspectives, and identities to apply. We will consider all qualified candidates with criminal histories in a manner consistent with local law. We assess applications based on relevant skills, education, and experience a candidate can add to our team.

Posted 1 day ago

Aliaxis logo
Labour & Employee Relations Manager
AliaxisUS - Pineville, NC
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Job Description

IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.

We currently have an exciting opportunity as a Labour and Employee Relations Manager. This role is ideally based in our Pineville, North Carolina plant. Alternatively, this individual could be based in our Asheville, North Carolina plant as well. The position reports to the Director, Labour and Employee Relations.

Do not miss the opportunity to join a diverse group of people-centric professionals, thought leaders and rapid thinkers, entrepreneurs in spirit and status quo-fighters!

Job Summary

The Labour and Employee Relations Manager will develop employee relations programs and is involved in complex employee relations issue resolution in order to maintain employee engagement while minimizing costs and risks. They will negotiate collective agreements to help the organization achieve its goals and advise management on appropriate resolution of grievances and employment legislation. This individual will also be responsible for the development of junior Employee Relations/Labour Relations staff.

Principal Responsibilities

Employee Relations:

  • Develops and leads the implementation of employee relations programs, policies, and procedures in compliance with relevant employment laws and regulations.

  • Advises and coaches managers on the resolution of complex employee relations issues, including compliance and application of employment laws and regulations and conflict resolutions

  • Conducts investigations into complex employee relations issues that have been escalated by line managers, HR Business Partners and/or other Employee Relations Specialists

  • Ensures administrative tasks are completed (e.g. documentation for investigations) and relevant reports are filed in line with company procedures and applicable legislation.

  • Participates in and delivers training and education to employees and managers to promote positive employee relations across the organization (e.g. Respect in the Workplace, Conflict Resolution)

  • Provides subject matter expertise on Employee Relations and serves as a trusted advisor to leadership in matters related to ER and employee engagement

Labour Relations:

  • Represents the organization in collective bargaining with union(s), including researching, developing, and recommending settlements.

  • Resolves labour relations issues including representing the organization in grievances, mediations, and arbitrations.

  • Advises management and HR on the interpretation and application of collective agreements, employee contracts, and employment legislation, as well as recommends appropriate courses of action.

  • Develops labour policies, procedures, and training for managers and HR.

  • Maintains a positive relationship with management and union representatives.

HR Effectiveness Reporting & Analytics:

  • Partners with the HR team/COEs to identify key metrics for the area of responsibility and empowers leaders with HR data insights.

  • Analyzes trends and metrics in partnership with the Director, Labour Relations and HR Business Partners to provide insights and recommendations to business leaders to foster positive employee relations

Qualifications & Experience

  • Bachelor's degree (or equivalent) in HR, Business, Industrial Relations,

Organizational Development, or related field.

  • 5-7 years of progress HR experience is required

  • 5-7 years of union experience is mandatory

  • 2-3 years of people management experience is an asset

  • Proficiency with HR information systems and the Microsoft Office Suite.

  • HR certification (e.g. CHRP, SHRP, PHR, SPHR) is an asset

IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at askhr@ipexna.com

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