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R logo

Director, Earned Media - Conservative Media Relations

Rational360Washington, DC
ABOUT RATIONAL 360 Rational 360 is a leading, independently owned, DC-based strategic communications and public affairs firm that partners with major corporations, nonprofits, trade associations, and advocacy organizations navigating policy, reputation, and media challenges. We offer a fast-paced, collaborative, and entrepreneurial environment where smart strategy and measurable results drive everything we do. With a staff of approximately 100 and growing, Rational 360 is partially employee-owned and deeply invested in professional development, mentorship, and career advancement. Our teams work at the forefront of strategic communications, public policy, and media engagement across a wide variety of sectors. ROLE OVERVIEW Rational 360 is seeking a Director of Earned Media with strong media relations experience and a working knowledge of the conservative media landscape. The ideal candidate will be a skilled communicator with a sharp political instinct, capable of identifying newsworthy angles, securing media placements, and supporting client storytelling across national and conservative media outlets. This role is ideal for candidates with a background in public affairs, campaign communications, or journalism, who are looking to grow their leadership skills and deepen their impact in the earned media space. You will help lead media relations strategy and execution for multiple client accounts and serve as a trusted resource for media outreach and press engagement. RESPONSIBILITIES Develop and execute earned media strategies that align with client goals and target conservative and national media outlets. Build and maintain strong relationships with conservative and center-right reporters, producers, editors, and digital influencers. Draft compelling press materials, including pitches, press releases, op-eds, and talking points. Pitch stories and secure media coverage in both traditional and digital outlets. Monitor the media landscape and identify opportunities for proactive media engagement or rapid response. Collaborate with account leads, digital strategists, and policy specialists to execute integrated communications campaigns. Contribute to new business development and proposal writing when needed. Manage junior staff and interns, providing mentorship and quality control.

Posted 2 weeks ago

Monster Beverage 1990 Corporation logo

Consumer Relations Representative (Temp Only)

Monster Beverage 1990 CorporationCorona, CA

$17 - $23 / hour

About Monster Energy: Forget about blending in. That's not our style. We're the risk-takers, the trailblazers, the game-changers. We're not perfect, and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our athletes. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us. A day in the life: Step into the role of Consumer Relations Representative at Monster Energy and become the ultimate champion of customer service! You'll deliver top-notch support, providing accurate info and swift solutions to all questions, inquiries, and challenges our customers throw your way. Partner up with our awesome internal teams to tackle customer inquiries head-on, ensuring they're reviewed, processed, and analyzed faster than a Monster can rev up your day. Ready to join the frontlines and make an impact? Let's rock this! The impact you'll make: Answer calls, e-mails, and written communication from consumers regarding all Monster Energy product lines. Create and maintain reports in the Consumer Relations database by imputing new consumer inquiries. Process reports, analyze data, and identify and escalate trend data to appropriate business partners. Initiate internal investigations with appropriate business partners. Acts as coordinator, gathers additional information, and works closely with other departments to complete record requirements. Maintain relationships with internal departments to help identify and provide solutions. Perform other duties as assigned. Who you are: Prefer a Bachelor's Degree in the field of business, communications, or related areas Additional Experience Desired: Minimum 1 year of experience in consumer relations, customer service, or call center Computer Skills Desired: Intermediate to advanced level of Microsoft Office Suite, specifically Excel functionality. Excellent data entry skills. Preferred Certifications: N/A Additional Knowledge or Skills to be Successful in this role: Fluent in Spanish or French a plus (read/write/speak) Monster Energy provides a competitive total compensation. This position has an estimated hourly rate of $17.00 - $23.00 per hour. The actual pay may vary depending on your skills, qualifications, experience, and work location.

Posted 30+ days ago

S logo

Developer Relations Engineer

Sierra AISan Francisco, CA
About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, France, Singapore, and Japan. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Write the playbook for onboarding and educating customers onto Sierra - both the Agent SDK and Agent Studio, our no-code platform. Lead the creation and execution of developer training and enablement programs. Build content that scales - including technical documentation, educational videos, onboarding paths, and sample repositories for SDK adoption. Develop and deploy AI Agents as an Agent Software Engineer, building the knowledge to become a world-leading expert on agent development. Work with our marketing teams to publish developer case studies and success stories to inspire and connect our growing technical community. What you'll bring Passion for helping customers across small and large enterprises learn to build exceptional AI Agents. Degree in Computer Science or related field, or equivalent professional experience. 4+ years of experience in hands-on software development of highly technical products or developer relations roles. Excellent written and verbal communication skills and a desire to apply them in hands-on training sessions. Desire, excitement, and enthusiasm for building an in-person, global community around developing AI Agents. Strong technical skills and familiarity with modern software development - especially developer tooling, SDKs, and APIs. Demonstrated experience in designing and executing technical training, certification, or community initiatives. Even better... Previous experience developing agents using open source tools like LangGraph or interacting with MCP servers. Familiarity with agent platforms, developer communities, or early-stage developer product ecosystems. Proficiency with TypeScript, and comfort with writing code in collaboration with agents like Claude, Codex or Cursor Experience collaborating across product, engineering, and go-to-market teams to launch strategic initiatives. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Posted 30+ days ago

Overstock.com logo

VP, Investor Relations

Overstock.comUtah, IN
We Go Beyond: At Bed Bath & Beyond, we believe that everyone should "Be You!". Bed Bath & Beyond is a community that upholds a culture of understanding, acceptance, and respect. We believe a person's individuality, traits, beliefs, and characteristics should be valued and embraced. Living by this ethos is essential to the success of our business. Our goal is to foster a more inclusive environment where every employee visibly demonstrates inclusive behaviors and respect for individuals. Job Summary The VP, Investor Relations, is responsible for implementing strategies to ensure enterprise message delivery is consistent, timely and relevant. In addition, this role will require extensive financial acumen and be supporting investment / M&A activities, building business cases, performing due diligence activities and articulating how the proposed investment or M&A activity supports the company's strategic vision. This role maintains the public image for company by communicating strategy, programs, accomplishments, key performance metrics and points of view to investors, reporters, customers, employees, and key stakeholders through announcements, editorial placements and executive speaking opportunities; Nurtures existing and creates new relationships with investors, analysts and key media outlets; Conceptualizes, writes and edits press releases and other material covering a diverse subject matter; Screens and evaluates incoming requests from investors, analysts and media ; Owns quarterly earnings process including theme development, scripting, Q&A and coordination of investor outreach; Leads and directs the work of others by overseeing the quarterly earnings process, Oversees and coordinates investor events and executive speaking engagement prep work, including PowerPoint presentations; Ensures research reports, media stories and social postings are monitored and relevant clips distributed with summaries for senior management. Needs to be a self-motivator with the ability to work independently without being managed with strong financial acumen and ability to evaluate potential investments. Develops the investor relations strategy and communicates that strategy to the analysts and investor community at large. Coordinates and recommends investor events, measures and develops desired shareholder base while increasing analyst coverage. Job Responsibilities Oversees quarterly earnings processes, including preparation of conference calls, materials (i.e., slides and script of remarks), and press releases. Organizes follow-up calls and/or meetings and collaborates with the Finance, Legal and various external parties.Supports investment / M&A activity by providing business cases, participating in due diligence & aiding in strategy development Develops overall investor outreach strategy, including conference participation and non-deal roadshows. Focuses particularly on direct engagement with target institutional investors. Develops an appropriately prioritized sell-side engagement strategy. Educates investors regarding the company's strategy and financial model and responding to investor inquiries. Analyzes investor feedback, sentiment, and questions for the company's senior executives, Board of Directors, and Public Relations teams. Helps to frame potential responses and/or disclosures. Manages the Investor Relations webpage and prepares relevant institutional presentations and publications. Develop, implement, and execute corporate communication strategies and plans Develop and nurture valuable/beneficial relationships with key media outlets Conceptualize, write, edit, and distribute press releases, media alerts, pitch letters and other material covering a diverse subject matter Must be accessible to media 24/7 in the event of any emergencies or fast-breaking news stories Perform other duties as required and assigned by manager and upper management. Follow any and all legal policies, especially surrounding Material Non-Public Information. Job Requirements Experience working in a matrix organization and leading while not having a direct reporting relationship. Preferred 7+ years previous work experience either in investor relations / corporate communications and/or PR agency environments Familiar with a variety of IR/ PR field concepts, practices, and procedures Experience interacting with investors and analysts as well as business press and other high-profile media under tight deadlines; retail industry press a plus Working knowledge of MS Office (Outlook, PowerPoint, Excel, Word) Proficient with press release distribution and database and monitoring services (e.g. CisionPoint) and other PR tools Existing relationships with local and national media a plus Skills Investor Relations Corporate Communications Deep Financial Analysis & Modeling MS- Office Special Note to all employees who are managers or above: Ability to influence people across the organization Ability to coach your reports to grow a high-performance team Experience hiring and leading diverse teams Education BA/BS degree in finance is preferred Who We Are: We're a passionate group of collaborative problem solvers and creative innovators, working on cutting-edge technology. From building award-winning retail applications (with amazing AR functionality) to creating leading blockchain and machine learning technologies, each of us embodies a unique value and contributes a diverse perspective to the team. What We Offer: 401k (6% match) Flexible Schedules Tuition Reimbursement, Leadership Development Program, & Mentorship Program Employee Resource Groups (LatinX, Black Employee Network, LGBTQIA+, Women's Network, Women In Tech) And More… Benefits vary based on position, tenure, location, and employee election Physical Requirements: This position requires you to sit, stand and perform general office functions. You may also be required to lift up to 25 pounds occasionally. Bending, stooping and reaching are also frequently required. Equal Employment Opportunity: It is our policy to provide equal employment opportunity for all applicants and associates. This policy includes our commitment to ensure that all employment decisions are made without regard to race, color, religion, gender, national origin, disability, pregnancy, veteran status (including Vietnam era veterans), age, sexual orientation, gender identity, or any other non-job-related characteristic protected by law. Back to Bed Bath & Beyond Careers

Posted 3 weeks ago

Beacon Mobility logo

Client Relations Supervisor

Beacon MobilityHouston, TX
Adroit Advanced Technologies, Inc. Our Mission: We Care. We Collaborate. We Do The Right Thing. We Have Fun. A job is just a job unless it has the potential to transform an industry, then it becomes a mission. ADROIT, a Beacon Mobility Company is working hard on transforming the future of student transportation through its proprietary technology and unique transportation model. ADROIT was born out of a challenge to transport students safely and efficiently. You should apply only if you care to make a difference, collaborate to achieve, do the right thing to change, and of course, be ready to have FUN! About Us! We are a very passionate and mission-driven technology and logistics company. We are looking for A+ team players who are very organized, detail-oriented, and professional communicators. We want you to hold the same high standards we have for ourselves as a team, our clients, drivers, and all other stakeholders on our platform yet, you are ready to celebrate our successes together! About the Job! Supervisory Responsibilities: Oversee the Routing team by reviewing new student ride requests, routing adjustment errors, client emails and de-escalating client issues. Collaborate with C-suites, Product, Engineering and Operation teams to provide feedback for ADROIT dashboard and applications. Tracking the quality of service for each account to ensure clients are satisfied with our services. Train new employees in the company's customer service policies, procedures, and best routing practices. Monitors all applicable Slack channels, follows up on unanswered questions, guides the team to find the root cause of an issue and present solutions to both handle the issue in the immediate moment and implement a proactive solution for the future. Duties/Responsibilities: Manage client accounts, actively working to ensure clients receive the most value from ADROIT services. Checking in with clients weekly/bi weekly ensuring clients are satisfied with our service and resolving all issues. Onboard clients and train new users on the ADROIT client dashboard and application. Monitor all routing related slack channels to ensure they have been replied to and double check routing has been done correctly in a timely manner. Actively engage with customers to ensure customer health and satisfaction. Provide valuable strategic input to address client challenges working in close partnership with the Customer Service team to help triage tickets and de-escalate issues. Plan and coordinate routing schedules weekly for all new student transportation for the most efficient and most optimal routes. Act as the primary client contact, managing workflow between ADROIT Driver team and Customer Service team to determine the demand needed for specific regions. Collects data and prepares reports on customer complaints and inquiries. Beacon Mobility is a growing family of companies committed to serving the diverse needs of our customers. Experienced, compassionate, and inspired, we take pride in our ability to create customized, mobility-based solutions that empower people to get where they need to go. Our purpose is simple - MOBILITY WITHOUT LIMITS: Transporting people to live, learn, and achieve. We are dedicated to providing those we serve with the opportunities, resources, and support to confidently move ahead. We support safe, compassionate, and inclusive environments that provide our communities with the mobility solutions they need to flourish and succeed. Backed by nearly 70 years of experience, Beacon Mobility operations can be found in Massachusetts, New York, Pennsylvania, Illinois and Minnesota providing support to over 10,000 employees in over 1,300 communities through the delivery of Paratransit and School Bus services leveraging a fleet of over 6,500 vehicles.

Posted 30+ days ago

R logo

Vice President, Earned Media - Conservative Media Relations

Rational360Washington, DC
ABOUT RATIONAL 360 Rational 360 is a leading, independently owned, DC-based strategic communications and public affairs firm with deep expertise across media relations, public policy, corporate reputation, and digital strategy. Our team of professionals works with a diverse set of clients including Fortune 500 companies, trade associations, national nonprofits, and advocacy groups operating in highly regulated and politically sensitive environments. We are entrepreneurial, client-focused, and committed to results. Rational 360 has approximately 100 staff and is growing rapidly. We are partially employee-owned and offer a collaborative, high-performance culture that rewards innovation, leadership, and initiative. ROLE OVERVIEW Rational 360 is seeking a Vice President of Earned Media with a strong understanding of and deep relationships within the conservative media ecosystem. This role is ideal for a strategic communicator and media relations expert who has successfully placed high-impact stories, shaped narratives, and managed media relations for complex or politically charged campaigns. This position will lead earned media strategy and execution across a range of client accounts-particularly those operating at the intersection of policy, business, and public opinion. The ideal candidate brings a strong background in public affairs or political communications, a track record of working with right-of-center outlets and influencers, and a sharp understanding of today's media and political landscape. RESPONSIBILITIES Serve as the strategic lead for earned media strategy and execution across multiple client accounts. Cultivate and leverage deep relationships with conservative and center-right media outlets, editors, producers, journalists, and influencers. Develop and execute proactive media outreach strategies aligned with client goals, targeting relevant publications and platforms. Shape and pitch compelling stories, op-eds, and interview opportunities that resonate within conservative and broader national media narratives. Provide rapid response and crisis communications support, helping clients navigate politically sensitive or high-profile media situations. Partner with internal teams on integrated communications campaigns that include digital, grassroots, and policy components. Mentor and manage junior staff, ensuring strong execution and professional growth. Support new business development and growth of media service offerings.

Posted 2 weeks ago

Keybank National Association logo

Employee Relations Consultant

Keybank National AssociationAlbany, NY

$57,000 - $87,000 / year

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Employee Relations (ER) Consultant is an individual contributor role that provides Employee Relations consultation and support to all employees and managers across all lines of business at all levels of the organization and uses judgment to escalate matters that have been determined to require more in-depth review, investigation and/or consultation for resolution to the Senior Lead ER Consultant. Essential Functions Provides guidance, coaching, advice and consultation to managers and employees regarding employee relations issues by interpreting and applying policy with collaboration and decisiveness, and while supporting business objectives, mitigating risk, strengthening manager effectiveness, and facilitating employee engagement. Creates documentation for consultation provided and employment actions taken in a centralized case system in a thorough, timely, and accurate manner. Reviews and provide feedback to line of business leaders for employment documents including but not limited to Performance Improvement Plans, Termination documents, and correspondence from managers to employees. Identifies Employee Relations issues or trends and escalate those that may pose risk to Key. Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice. Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Bachelor's Degree in related field or equivalent experience (Business Administration, Human Resources, Communications, Psychology, Sociology) (preferred) or High School Diploma or equivalent experience (required) Work Experience 3+ years Human Resource experience: Employee Relations consultation experience preferred (required) and 3+ years Proven ability to analyze problems and situations and recommend appropriate courses of action while mitigating risk and supporting line of business strategic initiatives. (required) or 3+ years Demonstrated knowledge of Human Resources practices and legal principles (employment law and regulations). (required) Skills Excellent oral and writing communication skills. Ability to prioritize work and meet deadlines. Helps others adapt to changing environments and accepting new situations while working effectively with unstructured teams, situations, or environments; leverages prior experience as a help towards handling change and an atmosphere of ambiguity and uncertainty. Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals. The ability to evaluate past performance for future insights, assess and validate options and predict their impact, and use effective critical thinking approaches, such as consulting, commanding, or obtaining consensus. Identifies non-verbal emotional indicators in others, their negative impact on results, and pursues action to mitigate them for improved success; illustrates best practices and rationale for organizations that successfully grow their EI capability. Demonstrates the ability to examine a specific problem and understand the perspective of stakeholders; uses fact-finding techniques to identify and document specific problems. Possesses the ability to adapt listening and facilitation style to others' communication styles and uses various approaches appropriately and effectively. Describes key issues and benefits of risk management practices and makes use of organizational resources for risk avoidance and management. Effectively guides participants to rethink their current views and makes a good-faith effort to persuade them by leveraging active listening, probing, and strong, fact-based opposition. Works to understand the business priorities of internal and external clients and can describe relevant profitability drivers and considerations. Identifies, addresses, and appropriately escalates Employee Relations issues to ensure timely and effective resolution. Demonstrates a commitment to delivering high-quality service and support to internal clients and stakeholders. Applies knowledge of employment laws and regulations to ensure compliance and reduce organizational risk. Provides strategic HR guidance and policy interpretation to support business objectives and employee engagement. Core Competencies All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct. Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Travel Occasional travel to include overnight stay. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $57,000.00 - $87,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 03/01/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. #LI-Hybrid

Posted 1 week ago

PwC logo

Advisor Relations Senior Manager

PwCAtlanta, GA

$124,000 - $280,000 / year

Industry/Sector Not Applicable Specialism IFS - Internal Firm Services - Other Management Level Senior Manager Job Description & Summary At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information. Those in operations and strategy at PwC will track, manage, and report on strategic initiatives and projects. In this role, you will support leaders by handling key responsibilities, representing their point of view in meetings and decisions, and anticipating their future needs. Additionally, you will organise leadership team calls and meetings, oversee research and data analysis, promote consistent execution across sectors, and collaborate across lines of service for knowledge sharing and promoting technology/tools for sales and delivery. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Analyst & Advisor Relations team, you will own PwC's engagement with priority third-party advisors, ensuring strong positioning in advisor-influenced deals. As a Senior Manager, you will blend relationship management with pursuit enablement, acting as a sourcing strategist to elevate PwC's credibility during competitive evaluations. This role offers significant impact through mentoring and developing teams while driving strategic sourcing influence across the firm. PwC's Analyst & Advisor Relations team shapes market perception and sourcing influence by managing strategic relationships with leading third-party analysts and advisors. We drive competitive positioning, pursue enablement, and insight-led engagement to elevate PwC's relevance, visibility, and commercial outcomes. Responsibilities Own engagement with key third-party advisors to strengthen PwC's market position Act as a sourcing strategist to improve competitive evaluation outcomes Blend relationship management with pursuit enablement to support major opportunities Mentor and develop high-performing teams to expand strategic sourcing impact Drive influence across the firm through structured collaboration and alignment Ensure communication, coordination, and alignment with stakeholders Identify opportunities to enhance PwC's reputation with third-party advisors Foster a culture of teamwork, consistency, and continuous improvement What You Must Have Bachelor's degree At least 7 years of experience with a minimum of 4 years of experience as Third Party Advisor in Advisor Relations What Sets You Apart Experience in sourcing advisory, analyst/advisor relations, sales enablement, or consulting Demonstrated success engaging third-party advisors in sourcing cycles Pursuit coaching capabilities and ability to shape compelling narratives Familiarity with major sourcing advisory firms and their processes Ability to collaborate with partners and marketing/sales peers Experience managing multiple pursuits and advisor relationships simultaneously Track record of converting advisor relationships into sourced or influenced wins Ability to operate as both strategist and coach during sourcing cycles Experience hosting sourcing workshops and co-branded engagements Ability to integrate advisor insights into pursuit and go-to-market strategies Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

Brigham and Women's Hospital logo

Patient Family Relations Specialist, Float

Brigham and Women's HospitalBoston, MA

$58,136 - $84,656 / year

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The float primarily supports MGH, due to higher volume and complexity of cases. When needed, the float will go to BWH when there are special projects and BWH needs support. Float will likely cover 4 days onsite at MGH, with one remote day. Looking for flexibility to cover BWH, MGH, and Faulkner as needed. Job Summary The Patient Family Relations Specialist is responsible for emails, visits and correspondence to serve as a liaison between patients, loved ones, and staff in acknowledging and responding to feedback (complaints, grievances, compliments) and other requests in a compassionate and supportive manner. The focus of this position is to support patient rights, patient and family needs, and to assist in resolving feedback concerns and highlighting feedback compliments. This role embodies the institution's commitment to a strong patient and family centered culture and service excellence. The PFR specialist reports to the Senior Manager, Patient and Family Relations. Because this role in an active change management environment, the senior specialist will need to demonstrate maturity, flexibility, and open mindedness as the contours of this position will actively evolve over time. Principal Duties and Responsibilities: Provides in person support of Patient and Family Relations for the needs of patients and loved ones, concerns, or complaints at AMC hospitals. Meets patients and families in the ED, inpatient units, and the PFR office. With guidance from the Sr. Manager, Patient and Family Relations, conducts timely investigations and responses to patient concerns, complaints, grievances, including interviewing staff and reviewing medical records. Facilitates effective communication between patients, families, and staff to enhance patient/family-centered care and ensure common goals. Mediates and mitigates expectations to promote satisfaction, ensure quality and safety, and minimize the risk of adversarial outcomes. Supports patients and families in understanding patient rights and responsibilities, responds to patient complaints or concerns in accordance with DPH, CMS and The Joint Commission regulatory standards for patient complaints and grievances. Participates in family meetings and Apology and Disclosure conversations as requested. Serves as a resource to care teams in managing challenging behaviors and patient dismissals. Documents information regarding patient and/or staff concerns and requests in confidential department database and disseminates data to appropriate leadership staff for quality assurance purposes. Uses department database to meet regulatory requirements for CMS, DPH and The Joint Commission for grievance/complaint management and resolution process. Rounds with patients and loved ones to obtain preemptive feedback regarding the inpatient hospital experience (when appropriate and aligned with hospital safety policies). Prepares formal correspondence and documentation (both patient-facing and internally) such as letters, messages, and reports, with efficiency and accuracy. Identifies patterns of service breakdowns and escalates to senior manager to share with Patient Experience measurement and improvement team. Diversity, Equity, and Inclusion (DEI) - Demonstrate a commitment to supporting MGB DEI initiatives, using the organizational tools and training provided to help identify and dismantle systemic racism within departmental processes, and all other forms of possible discrimination. Other duties as assigned. Qualifications Manages a timely investigation and response to all patient concerns/complaints/grievances for clinical service areas including interviewing staff and reviewing medical records. Facilitates effective communication between patients, families, and providers to enhance patient/family-centered care and ensure common goals. Negotiate and mitigate expectations to promote satisfaction, ensure quality and safety, and minimize the risk of adversarial outcomes. Provide consultation for professional staff and hospital regarding disclosure in collaboration with Risk Management. Responds to requests for intervention to assist in managing difficult patient/family situations. Collaborates with clinical service area management and administrative leadership, frontline staff, or other hospital services to provide real-time support and/or improvement strategies to reach effective resolution. Accessible by pager during Family Center's hours of operation. Documents information regarding patient and/or staff concerns and requests in the department database and disseminates data to appropriate leadership staff for quality assurance purposes. Generates specific reports to highlight clinical service areas' opportunities for improvement efforts, including progress, obstacles, and trends in compliment/complaint data. Review data to identify trends in collaboration with clinical and administrative leadership to develop strategies to improve quality and satisfaction and reduce risk and liability. Utilizes data management system to meet regulatory requirements for CMS, DPH, and JCAH for complaint management and resolution process. Drafts formal responses on behalf of senior clinical and administrative leadership (including the CEO, COO, CM,O and CNO) in writing to patients and families to compassionately relay regret for their perceived poor experience and inform them of how their feedback is being utilized to implement beneficial practice changes. Meet regulatory compliance requirements for CMS 42 CFR 482.13 for investigating and responding to most informal grievances in 7 days. Conducts rounds with patients/families in assigned clinical areas to obtain preemptive feedback regarding the inpatient hospital experience. Proactively monitors trends in patient/family concerns/complaints to identify systematic, process, or cultural barriers to the delivery of patient/family-centered care. Seeks opportunities for appropriate patient participation in the development of institutional improvement strategies. Assists with the development and implementation of service improvement initiatives (organizational and area-specific) within clinical service areas. Develops appropriate resolutions with Risk Management staff to effectively manage patient incidents and prevent adversarial outcomes. Provides training/education in clinical service areas and throughout the institution on effective tools for establishing interpersonal connections with patients and families. Identifies opportunities for staff education and facilitates competency learning of clinicians, administrative management, and staff in customer service improvement. Connects patients and families with appropriate hospital services and resources (i.e., social work, interpreter services, chaplaincy, library services, etc.). Educates and markets the Center for Patients and Families services to leadership and frontline staff, including patient consultation and intervention, compliment/complaint facilitation, written responses, amenity services, staff training, and patient satisfaction and project improvement support. Provides coverage for other service lines as needed to cover vacations, evening, and weekend shifts. Maintains department service standards with attention to staff teamwork, communication, cultural respect, and time/priority management. All other duties as assigned. Additional Job Details (if applicable) Qualifications: (Must be realistic, neither overstated nor understated, and related to the essential functions of the job.) Bachelor's degree in social work, psychology, human services, or related field preferred. 3-5 years of experience in a healthcare setting, or other industry with relevant skills and competencies. A combination of education and experience may be substituted for requirements. Skills/Abilities/Competencies: (Must be realistic, neither overstated nor understated, and related to the essential functions of the job.) Ability to communicate, verbally and in writing, clearly, compassionately, sensitively and in a health literate way, with colleagues, patients and their loved ones, in a complex clinical environment. Flexible thinker, with ability to advocate for patients and families in a complex clinical environment, balancing the needs of the care team. Excellent interpersonal service skills with demonstrated qualities of compassion, respect, calm demeanor, and strong emotional self-regulation via phone and in person, while assisting a wide range of customers with varying needs and concerns. Excellent verbal, written and presentation skills; ability to effectively communicate with all levels of the organization (senior management and physician leadership to front-line staff) Superior organizational skills, with the ability to function independently and effectively in a changing environment, develop timelines and meet deadlines. Ability to continuously respect and value diversity. Excellent mediation skills in a diverse and multicultural environment. Experience managing multiple tasks in a fast-paced environment, prioritizing and meeting deadlines. High level of sensitivity to confidential information. Exhibits excellent organizational skills. Excellent teamwork and collaboration skills. Experience working with data and data tracking. Computer Skills: Proficient in Microsoft Word, Excel, and PowerPoint. Supervisory Resonsibilities: List the number of FTEs supervised. No direct reports; may indirectly provide leadership and guidance to less seasoned and new staff. Fiscal Responsibility: Indicate financial "scope" information, i.e.: size of budget, volume, revenue, etc. No direct budgetary responsibility. Demonstrates fiscal responsibility by effectively using Mass General Brigham resources. Working Conditions: Describe the conditions in which the work is performed. The duties require daily use of computer, telephone, printer and fax machine. The employee is frequently required to sit; talk, hear, use hands to finger; handle; or feel; reach with hands and arms, and is occasionally required to stand and walk. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close and distance vision, and depth perception. Possible local travel to Mass General Brigham sites. Remote Type Onsite Work Location 55 Fruit Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $58,136.00 - $84,656.00/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Posted 3 weeks ago

CIM Group logo

Resident Relations Associate (Residential)

CIM GroupAlexandria, VA
ABOUT CIM GROUP: CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team of experts works together to identify and create value in real assets, benefiting the communities in which we invest. Back in 1994, our three founders focused on projects in Southern California neighborhoods. Today, we are a diverse team of 900+ employees with projects across the Americas. Our projects have delivered jobs; created comfortable places to live, work, and relax; and provided necessary and sustainable infrastructure. Our focus on enhancing communities is unwavering, and we strive to make an even greater impact in the years to come. Join us and make an impact today! POSITION PURPOSE: The Resident Relations Specialist will provide comprehensive administrative support to the property management team across multiple states within our multi-family portfolio and handle resident complaints with professionalism and empathy. This role requires excellent organizational skills, attention to detail, and the ability to effectively communicate with residents and team members. RESPONSIBILITIES: Provide administrative support to the property management team, including scheduling, filing, and correspondence. Handle resident complaints and inquiries, ensuring timely and satisfactory resolution. Maintain accurate records of resident interactions and complaints. Assist with lease administration, including preparing lease documents and processing renewals. Coordinate maintenance requests and follow up with residents to ensure issues are resolved. Serve as back-up to the leasing team with application processing and move-in procedures. Coordinate the move-out process which includes but is not limited to: Processing final account statements / DA's. Partner with the onsite team to gather documents for move-out charges, address forwarding, move-out photos, etc. Prepare and distribute resident communications, such as newsletters and notices. Assist with organizing resident events and community activities. Conduct rental insurance audits. Perform other administrative duties as assigned. EDUCATION/EXPERIENCE REQUIREMENTS: (including certification, licenses, etc.) High school diploma or equivalent; Associate's or Bachelor's degree preferred. Minimum of 2 years of administrative experience, preferably in the real estate or property management sector. ABOUT YOU: Strong customer service skills with the ability to handle complaints professionally and empathetically. Excellent organizational and time management skills. Proficiency in Microsoft Office Suite and property management software. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Knowledge of multi-family real estate operations is a plus. WHAT CIM OFFERS: At CIM, we believe our success stems from our collective efforts, and we are committed to providing well-rounded support and resources for our employees. In addition to a competitive compensation plan, CIM offers a comprehensive benefits program for employees to thrive both inside and outside of work. Eligible employees can enjoy a wide range of benefits, including: A variety of Medical, dental, and vision benefit plans Health Savings Account with a generous employer contribution Company paid life and disability insurance 401(k) savings plan, with company match Comprehensive paid time off, including: vacation days, 10 designated holidays, sick time, and bereavement leave Up to 16 hours of volunteer time off Up to 16 weeks of Paid Parental Leave Ongoing professional development programs Wellness program, including monthly and quarterly prizes And more! Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required. HOW WE FEEL ABOUT DIVERSITY AND INCLUSION: At CIM Group, we believe that the unique perspectives and backgrounds of our employees enhance everything we do. We are committed to fostering an inclusive environment where diversity is not only respected but celebrated. We strive to ensure that our workplace is free from discrimination and harassment, allowing everyone to contribute meaningfully and feel a sense of belonging. As an equal opportunity employer, we strictly prohibit any form of unlawful discrimination and adhere to the laws enforced by the EEOC. Our goal is to provide a safe and supportive environment where all employees can grow and make impactful contributions together. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on CIM Group. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process. CIM is committed to maintaining the confidentiality and privacy of your personal and financial information. Please click here for our Privacy Policy. #LI-KO1 CIM does not accept unsolicited resumes from Agencies. Any unsolicited resumes received from Agencies will be considered property of CIM and no fees will be due or paid. If you wish to become an approved Agency with CIM or any of its Affiliates, please contact a member of the CIM Talent Acquisition Team.

Posted 30+ days ago

Boston Dynamics, inc. logo

Principal Investor Relations Manager

Boston Dynamics, inc.Waltham, MA

$173,732 - $217,166 / year

We are seeking an Investor Relations Manager to be the architect of our capital market strategy and investment narrative. This high-impact, cross-functional role is focused on achieving advanced readiness for institutional funding and enterprise value creation through compelling communication and financial strategy. The ideal candidate is a strategic "storyteller" who thrives in a fast-paced environment and is ready to own the end-to-end IR function, partnering closely with the Boston Dynamics Executive Leadership Team to manage future funding rounds and market positioning. Key Responsibilities and Duties Strategic Narrative and Positioning Develop the Investment Thesis: Lead the creation and continuous refinement of the company's core investor narrative and investment thesis, clearly articulating the market opportunity, competitive advantage, business model, and path to profitability/scale. Create Capital Market Materials: Design, write, and manage the production of all strategic communications, including pitch decks for potential investors, management presentations, and high-level company overviews. "Jack of All Trades" Support: Serve as a strategic partner to the CFO, CEO, and executive team on high-priority projects, including market sizing, competitive analysis, and strategic planning that informs capital allocation decisions. Financial Acumen and Data Synthesis Support Financial Modeling: Work closely with the Finance team to understand, synthesize, and clearly articulate the company's financial model, key operating metrics (KPIs), and long-range plan (LRP) to external stakeholders. Competitive Intelligence: Conduct in-depth research on comparable public and private companies, analyzing their valuation multiples, disclosure trends, and strategic moves to benchmark the company's positioning. Board & Executive Communication: Prepare high-quality reports and presentations for the Board of Directors and senior management summarizing market perception, capital raising landscape, and strategic recommendations. Capital Market Readiness & Project Management Project Management for Fundraises: Take a lead role in project managing future capital raises (e.g., late-stage private rounds), coordinating due diligence materials, managing the data room, and supporting investor meetings. Investor Event Management: Spearhead the planning, organization, and execution of large-scale investor engagement activities, including investor days, analyst visits, non-deal roadshows, and internal pre-funding strategy sessions. This includes managing logistics, content development, & executive briefing materials/scripts Relationship Foundation: Begin establishing foundational relationships with potential new investors (VC, crossover funds, PE & strategic capital) and investment banks that will be critical for future funding rounds. Market Education: Proactively educate potential future partners (analysts, bankers, investors) on the company's story and industry dynamics before formal fundraising processes begin. Define Operating Metrics: Partner with internal teams (Product, Sales, Marketing) to identify, standardize, and track the most meaningful operating metrics (SaaS metrics, unit economics, etc.) that drive enterprise value. Required Qualifications and Skills 5+ years in a high-growth environment, corporate development, investment banking, strategy consulting, or a prior IR role, ideally with exposure to late-stage private funding cycles. Startup Mindset: Demonstrated "driver" personality and comfort with a high-ambiguity, fast-paced, and resource-constrained startup environment. Must be willing to own the end-to-end creation process for IR materials. Logistical & Project Management Skills: Proven ability to manage complex projects and logistics for high-stakes executive events, ensuring seamless execution and professional delivery. Storytelling & Communication: Exceptional written and verbal communication skills with a proven ability to distill complex technical/business concepts into a compelling, clear, and financially sound narrative. Financial Literacy: Strong understanding of corporate finance, business valuation techniques, and key operating metrics for high-growth companies. Cross-Functional Leadership: Proven ability to collaborate effectively with C-suite executives and drive alignment across Finance, Legal, and Operations teams. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas for this position. The base pay range for this position is between $173,732 to $217,166 annually. Base pay will depend on multiple individualized factors including, but not limited to internal equity, job related knowledge, skills and experience. This range represents a good faith estimate of compensation at the time of posting. Boston Dynamics offers a generous Benefits package including medical, dental vision, 401(k), paid time off and a annual bonus structure. Additional details regarding these benefit plans will be provided if an employee receives an offer for employment. #LI-CG1

Posted 30+ days ago

Sutter Health logo

Business Relations Specialist, Hospice

Sutter HealthRoseville, CA

$94,848 - $142,272 / year

We are so glad you are interested in joining Sutter Health! Organization: SCAH-Sutter Care at Home- Valley Position Overview: Successful candidate will have outside sales experience in a medical environment, preferable Hospice. Drives revenue to Sutter Health and its regional affiliates in a manner that achieves the organization's strategic goals and objectives. Develops relationships with physicians and area employers to develop and grow business. Educates area physicians about the capabilities provided by Sutter Health specialists and hospitals as well as influence area employers to engage them in preventive health, influence their managed care decisions and choice in occupational medicine providers. Identifies target physicians that would serve as referral and revenue drivers to facilities and specialty physicians. Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. Bachelor's in Business Administration, Healthcare Administration, or related field DEPARTMENT REQUIRED CERTIFICATIONS AND LICENSURES Department, SCAH: DL-Valid Drivers License Department, SCAH: AUTO-Automobile Insurance TYPICAL EXPERIENCE: 5 years recent relevant experience. SKILLS AND KNOWLEDGE: Establish and maintain cooperative working relationships with audiences across all areas and levels within Sutter Health as well as external organizations. Set priorities which accurately reflect the relative importance of job responsibilities and prioritize assignments to complete work in a timely manner. Verbal and writing skills to effectively communicate with diverse groups such as: executives, managers, and subject matter experts. Make presentations to persuade others to accept a specific opinion or action, or to provide information and instruction. Demonstrated ability to encourage individuals either in a one-to-one or small group situation to establish rapport and gain trust or to listen perceptively and convey awareness. Demonstrated ability to build and lead teams committed to carrying out initiatives in environments that may be resistant to change. Focus on customer service that informs all actions and decisions. Maintain a positive relationship with the community and professionals while representing a large healthcare organization. Job Shift: Days Schedule: Full Time Days of the Week: Monday- Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $94,848.00 to $142,272.00 / annual salary The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Posted 4 days ago

SS&C Technologies logo

Associate Manager. Client Relations Specialist

SS&C TechnologiesChicago, IL

$65,000 - $125,000 / year

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Associate Manager Client Relations Specialist Locations: Kansas City, MO; Boston, MA; Braintree, MA; Chicago, IL; Denver, CO, Dallas, TX; Dublin, OH | Hybrid Why You Will Love It Here! Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans Your Future: 401k Matching Program, Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get To Do: Establish & lead collaborative relationships between customers and the SS&C organization Communicate with customers via conference calls, written electronic correspondence, and in face-to-face meetings Educate customers on implementing our products and services Analyze, anticipate, and identify customer needs and recommend innovative solutions Complete system change requests Research and resolve any system issues reported by customers Leverage extensive in-house training programs for industry knowledge and product expertise Mentor & lead less experienced associates Establish work priorities, plan projects, and ensure timelines are met Prepare status reports for customers Coordinate face-to-face meetings with customers onsite and at their location Ensure contractual obligations are achieved Assist with budgeting, billing, and contract administration Assist in onboarding new customers as they transition to SS&C's industry leading solutions What You Will Bring: Bachelor's degree and 3+ years of client facing work-related experience required ideally in financial services, with a preference for experience in transfer agency. Excellent written and verbal communication skills Strong project management skills Problem solving and numerical reasoning skills; ability to analyze data and take action Career oriented, highly motivated, and self-starting individual Ability to work in a fast paced, team environment Efficient time management with strong organizational skills Ability to quickly learn and adapt to new systems, processes, plans, and programs Proficiency in use of business productive tools such as word processing, spreadsheets, data management, project management, and presentations Proficiency in use of tools such as word processing, JIRA, Chorus/AWD, TA2000, 3270, and Microsoft Excel Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website: www.ssctech.com/careers. Salary/wage rate is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions. The expected base salary for the position in MA is between $65,000 USD to $115,000 USD. The expected base salary for the position in IL is between $80,000 USD to $125,000 USD. In addition to their salary, successful candidates may be eligible to receive an annual discretionary bonus and stock options. Applications will be accepted on an ongoing basis until the position is filled. #LI-RS1 #LI-HYBRID Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Posted 30+ days ago

Gundersen Health System logo

Senior Consultant, Labor Relations

Gundersen Health SystemLa Crosse, WI
Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today. Scheduled Weekly Hours: 40 Emplify Health by Gundersen is seeking a strategic Senior Consultant, Labor Relations to serve as a key partner within our Human Resources team. As a Senior Consultant, you will play a crucial role in: Labor Relations Strategy: Develop and implement comprehensive labor relations strategies aligned by our mission, vison, and values. Labor Contract Negotiations: Serve as a lead negotiator in contract negotiations. Use appropriate negotiation strategies to develop bargaining goals and negotiate contracts. Grievance management: Provide guidance to leadership by contract interpretation and perform investigations on informal and formal grievances. Employee Relations: Foster positive employee relations by promoting a fair and equitable work environment. What You'll Need: Bachelors degree in Human Resources, Business or a related field 5-7 years human resources, business partner or leader experience 2-3 years demonstrated labor relations experience preferred Strong negotiation and mediation skills Excellent knowledge of labor laws and regulations Proven ability to build and maintain relationships Strong organization and time management skills What's Available: 1.0 FTE Location: Onsite in La Crosse, WI at our Front Street Building Schedule: Monday-Friday days, typically 8:00am-5:00pm with ability to work outside of standard business hours as needed In addition to the rewarding work, you'll receive: Competitive Benefits: We offer a comprehensive package including medical, dental, pet insurance, and a generous retirement contribution. Work-Life Balance: We prioritize your well-being with a 24/7 Employee Assistance Program, generous PTO, and paid holidays. Professional Development: Invest in your future with our Tuition Invest Program (up to $3,000 per year), access to hundreds of internal courses, and our Career Development Center. Diversity, Equity & Inclusion: We foster a welcoming environment with an inclusive celebration program, Unconscious Bias Training, and Patient Care resources. Additional Perks: Enjoy an 18% discount on your Verizon data plan and a 20% discount on Gundersen services not covered by insurance If you are looking to be a part of a stable and mission driven organization, we welcome you to apply! Emplify Health is comprised of two of the Midwest's most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan's Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities. If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267. We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future. Equal Opportunity Employer

Posted 4 weeks ago

Royal Bank of Canada logo

Director, Employee Relations US Capital Markets

Royal Bank of CanadaJersey City, New Jersey

$160,000 - $250,000 / year

Job Description What is the opportunity? The Director, Employee Relations US Capital Markets leads a professional team responsible for supporting HR business partners and managers on workplace issues, effectively managing workplace risk, supporting major business initiatives, and implementing policies and processes to facilitate legal and regulatory compliance requirements affecting RBC’s workplaces. The incumbent will oversee implementation of an employment risk and compliance framework to ensure appropriate identification and assessment of, and reaction to, legal developments. Throughout, the incumbent works collaboratively with the Global Employee Relations team to maximize synergies and avoid a “silo” approach. The role is responsible for: Serving as an escalation point and subject matter expert for Employee Relations and other HR teams to ensure reputable employee relations advice is provided to businesses, functions and HR teams to support business priorities and RBC Values while managing workplace risk; Implementing a risk based, strategic approach to policy development encompassing new and revised legislation impacting the RBC workplace; Supporting on initiatives, including the development of tools, processes and/or learning programs for employees and managers to support compliance, increase self-serve capability, enhance HR effectiveness and encourage practices/behavior and processes consistent with RBC’s workplace policies and values; Developing and maintaining a team with deep expertise in employee relations, including Equal Employment Opportunity, WARN, FLSA and FMLA requirements; Ensuring employees understand RBC’s vision, as well as supporting and reinforcing targeted behaviors that contribute to RBC goals; Leveraging the value in unit, department, and enterprise-wide teams to develop better solutions and achieve a cross-enterprise mindset; and Accepting and successfully executing change while supporting employees through the process and keeping them focused on business priorities. What do you need to succeed? Extensive expertise in US employment law and regulatory requirements, typically achieved through progressive HR or legal experience Minimum undergraduate degree; postgraduate degree and/or professional licensing (J.D.) preferred Strong oral and written communication skills Consulting orientation with strong impact and influence and listening, understanding and responding skills Critical and strategic thinking ability and translation to action Achievement motivation, adaptability and teamwork, and cooperation What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Opportunities to do challenging work Opportunities to building close relationships with clients The good-faith expected salary range for the above position is $160,000 - $250,000 depending on factors including, but not limited to, the candidate’s experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan. RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that: Drives RBC’s high performance culture Enables collective achievement of our strategic goals Generates sustainable shareholder returns and above market shareholder value Job Skills Adaptability, Critical Thinking, Customer Service, Detail-Oriented, Financial Engineering, Financial Statement Analysis, Investments Analysis, Personal Development, Personal Initiative, Teamwork Additional Job Details Address: GOLDMAN SACHS TOWER, 30 HUDSON STREET:JERSEY CITY City: Jersey City Country: United States of America Work hours/week: 40 Employment Type: Full time Platform: HUMAN RESOURCES & BMCC Job Type: Regular Pay Type: Salaried Posted Date: 2026-02-11 Application Deadline: 2026-04-20 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above I nclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com . RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Posted 4 days ago

Kobalt logo

Senior Director, Writer & Publisher Relations

KobaltLos Angeles, California

$125,000 - $135,000 / year

Description The Role: Senior Director, Writer & Publisher Relations The Senior Director, Writer & Publisher Relations (WPR) is a senior leadership role within Kobalt’s Los Angeles office, responsible for overseeing client service, team leadership, and operational excellence across priority writer and publisher accounts. Acting as both functional lead and office lead for the LA-based WPR team, this role ensures best-in-class client experience, strong internal collaboration, and efficient delivery across registrations, royalties, and statements. You will be a key escalation point for client matters and a trusted partner to Creative, Operations, and senior stakeholders across the business. What You’ll Do Act as people manager and functional lead for the Writer & Publisher Relations team in Los Angeles. Serve as the primary administrative and operational point of contact for priority Kobalt clients signed out of the LA office. Support and guide the LA WPR team in delivering high-quality day-to-day client service. Build and maintain strong, long-term relationships between Kobalt and its publishing clients. Provide expert guidance to internal teams on catalog registrations, royalties, statements, and client account administration. Respond to and coordinate internal and external queries related to client accounts and operational processes. Partner closely with Kobalt's Creative team in Los Angeles, sharing performance insights and ensuring seamless client administration. Maintain a deep understanding of Kobalt's systems, processes, and end-to-end business operations. Participate in discussions related to the general management and operations of the Los Angeles office. Act as a primary escalation point for client satisfaction issues, ensuring consistently exceptional service. Work closely with global operational teams to drive velocity to revenue collection for Kobalt’s clients. What You’ll Bring Preferred: Experience in a client-facing or account management role within the music industry. Expert end-to-end understanding of music publishing, including contractual terminology, copyright chain of title, licensing, and royalty flows. A strong network within the Los Angeles music publishing community. Excellent interpersonal and communication skills, with the ability to build trusted, long-term relationships. Highly detail-oriented, organised, and analytical, with strong numerical skills. Ability to work independently, manage changing priorities, and remain composed in high-pressure environments. A collaborative, adaptable mindset suited to a fast-paced and evolving organisation. Proven discretion and sensitivity when handling confidential information. Additional Skills That Could Add Value: Experience using CRM tools such as Zendesk. Previous people-management or team-lead experience. Experience working closely with creative or A&R teams. What Success Looks Like By Month 1:You’ll have a strong grasp of Kobalt’s clients, systems, and workflows, and will be confidently supporting the team and handling escalations. By Month 3:You’ll be a trusted lead for priority clients, driving consistent service standards and strengthening internal collaboration. By Month 6:You’ll be setting the benchmark for client service in LA, developing your team, improving operational efficiency, and strengthening Kobalt’s reputation with writers and publishers. Key Behaviours for Success Client-First Leadership:Champions exceptional service, anticipates client needs, and takes ownership of outcomes. Operational Excellence:Brings rigour, attention to detail, and continuous improvement to complex workflows. Collaborative Influence:Builds strong relationships across teams and uses influence to move work forward effectively. Interview Process Introductory call with a member of our Recruitment Team Interview with Hiring Manager Interviews with Kobalt Leadership Feedback at each stage We aim to complete the full interview process from initial application to offer within three working weeks. While we do our best to meet this timeline, there may be occasional delays. If that happens, our Recruitment Team will keep you updated every step of the way. Why Choose Us At Kobalt, we’ve championed creators since 2000. Our technology and music services are built to make the industry more transparent, fair, and rewarding for artists, songwriters, and rights holders. We’re proud to work with some of the world’s most influential talents including Phoebe Bridgers, Sam Fender, Paul McCartney, Foo Fighters, Karol G, Young Thug, Kali Uchis, FINNEAS, and Andrew Watt as well as acclaimed writers like Simon Aldred (Rag’n’Bone Man, Liam Gallagher, Celeste) and Clarence Coffee Jr. (Dua Lipa, Lizzo, The Snuts). We’re a company that thrives on creativity, collaboration, and progress. Our values: Music First, Transparent, Tech Powered, and Transformative. Shape how we work, build, and grow together. We are a community of people who care deeply about making a meaningful impact in music and technology. Kobalt is an equal opportunity employer. We believe in equitable access to opportunities and are committed to building a diverse, inclusive, and supportive workplace. We welcome applications from people of all backgrounds and identities. If you need any adjustments during the hiring process, please let us know we’re happy to help. If this sounds like you, then please share your story by filling out the application below. To get you in the right mood, have a listen here to songs by our talented creators, especially curated to get you in the right mood when looking for the next challenge! IMPORTANT NOTICE Applicants must be eligible to work in the United States. A full background check on acceptance of offer. Kobalt is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, or any other status or characteristic protected by law. LA Pay Transparency Law: The range provided is for Los Angeles-based hires only and will be commensurate with candidate experience. Pay ranges for candidates in other locations other than Los Angeles may differ based on the cost of labor in that location. Pay range: $125,000 - $135,000

Posted 4 days ago

Lactalis American Group logo

US Consumer Relations Manager

Lactalis American GroupLondonderry, NH
Apply Description Ready for more than just a job? Build a career with purpose. At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed. As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together. In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, Président specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz. At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued. Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy. From your PASSION to ours Lactalis USA, part of the Lactalis family of companies, is currently hiring a US Consumer Relations Manager based in Londonderry, New Hampshire. As a Consumer Relations Manager, the role will carry out responsibilities such as but not limited to leading the company's strategy and operations related to consumer feedback, complaints, inquiries and product experience insights. Oversight of the Lactalis USA Consumer Relations Contact Centers operations providing excellent consumer service and care. The CR Manager plans, implements and maintains operational standards and systems, performance objectives, budgets, and staffing. He/She is responsible for resolving consumer issues while representing the interests of both the consumer and the Lactalis USA divisions. Capturing and providing quality and actionable consumer complaint data and feedback to drive continuous improvement. The role includes implementation of Lactalis Group procedures . Additionally, the Consumer Relations Manager will collaborate with Industrial, Quality, Legal and Regulatory, Marketing and R&D to align duties with the company's goals and values. From your EXPERTISE to ours Key responsibilities for this position include: Call Center Operations Review company policies and implement them effectively and efficiently Develop and implement consumer service policies and procedures Establish and oversee the achievement of consumer service levels/functional KPIs Evaluate current CR tools, resources and system in place, prepare and implement a plan for improvement of the consumer call center service quality and efficiency Liaise with company management to support and implement growth strategies Lead consumer call center integration projects within the parent company network Coordinate and manage consumer service projects and initiatives (e.g. satisfaction surveys) Develop and manage budget and department expenses Manage CR database and other CR tools (e.g. live chat and phone system). Work with external vendors and IS/IT to resolve system issues Direct the daily operations of the consumer relations teams Manage Cheese Division call center team in Chicago, including regular visits to the office to provide support Plan, prioritize and delegate work tasks to ensure proper functioning of the department Monitor industry best practices including AI and implement continuous improvement projects Ensure product repositories are up to date and information is available for agents Create training content to improve agent efficiency & soft skills Consumer Contact Management Oversee daily management of consumer inquiries, complaints, and feedback through phone, email, digital channels Ensure timely, accurate, respectful, and brand aligned responses to all consumer contacts Maintain Lactalis standards for response times and issue resolution Monitor accuracy of the CR database and of consumer feedback reports Partner with Legal and Regulatory Teams to handle complex and escalated consumer complaints for all Lactalis US divisions Analyze and report product issues and consumer feedback trends for all the Lactalis US divisions Oversee CR protocols for dealing with "consumer threats" and "product emergencies", working closely with all Lactalis US divisions Legal, Crisis Management, Quality Assurance, and Communications Leads Oversee communications to consumers. Work closely with each Lactalis US division Quality Assurance, Marketing and Regulatory to prepare standard responses and product talking points, and update them on a regular basis Attend and participate in business meetings, and contribute to work objectives Support products, marketing programs and company initiatives. Understand and communicate product features and benefits, key business practices, and subjects at the heart of the company's mission Perform other duties as assigned Supervisory Responsibilities The incumbent is responsible for the overall direction, coordination, and evaluation of Lactalis USA consumer call centers in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Requirements From your STORY to ours Qualified applicants will contribute the following: Education Bachelor's degree is required. Majors in Business Management, Communication, Nutrition or related field is preferred. Experience 5+ years as a consumer contact center manager in a CPQ company experience is required. Experience is a Food company is preferred Certifications and specific knowledge Knowledge of Excel, Power Point, Power BI are recommended High proficiency in CRM and data management tools is required Work Conditions Travel is required occasionally. Extended hours may be necessary depending on the project's needs. At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career. Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.

Posted 1 week ago

Michels Corporation logo

Labor Relations Assistant

Michels CorporationBrownsville, TX
Improving America's infrastructure isn't for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 8,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. As an Administrative Assistant, you will provide day-to-day administrative support under supervision in our Labor Relations Department. This position will assist with data entry in multiple systems, pulling rates, and other administrative tasks. Critical for success are strong attention to detail, prioritize and the ability to multitask. Key Responsibilities: Provide broad administrative support to the labor department. Assist with basic labor contract interpretation, including scopes of work and pay rates. Assist with apprenticeship tracking and processing. Perform transactional data entry into systems with a high degree of accuracy. Scan, organize, and file labor-related documents. Maintain various internal databases, assist with correspondence. Verify and manage documentation for various labor-related processes. Answer, screen, and forward incoming phone calls, while providing basic information when needed. Take and deliver accurate messages. Write, proofread and distribute/mail correspondence, reports, and letters as requested. Assist management with development and assembly of presentation materials. Other duties as assigned. Why Michels? We are consistently ranked among the top 10% of Engineering News-Record's Top 400 Contractors Our steady, strategic growth revolves around a commitment to quality We are family owned and operated We invest an average of $5,000 per employee on training each year We reward hard work and dedication with limitless opportunities We believe it is everyone's responsibility to promote safety, regardless of job titles. We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long-Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan. Why you? You thrive in fast-paced environments under tight deadlines You are organized and professional You relish new challenges and evolving technology You enjoy collaborating and communicating with your teammates You deliver exemplary customer service through interactions with others What it takes: Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with project management tools is a plus. Exceptional organizational and time-management skills, with strong attention to detail. Excellent verbal and written communication skills. Ability to multitask and prioritize workloads in a fast-paced environment. Strong problem-solving skills and a proactive approach to tackling challenges. A high level of professionalism and discretion in handling confidential information. High school diploma or equivalent required; an associate's or bachelor's degree in a related field is a plus. Direct experience with Unions. (Desired) AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/

Posted 2 weeks ago

Wolters Kluwer logo

Sr. Employee Relations Partner

Wolters KluwerNew York City, NY

$71,300 - $124,500 / year

LOCATION: Hybrid - 8 days a month in the office. Preferred offices are Kennesaw GA, Chicago IL, or Riverwoods. See the posting for other office locations. OVERVIEW As a member of the Americas Employee Relations & HR Compliance COE, you play a critical role in upholding and reinforcing Wolters Kluwer's Values, Code of Business Ethics, and policies. This role serves as a trusted advisor to leaders and employees, providing expert guidance on complex employee relations issues, policy interpretation, conflict resolution, and performance management. To support the centralized team model, you will also manage a case load of complex complaints and investigations, utilizing data analytics to inform decisions, developing tools, templates, processes, and reference materials, and undertaking other projects to support the ongoing maturity of the ER function. RESPONSIBILITIES Consult with and support managers in the review and action plan implantation for employee performance improvement and discipline matters. Conduct fact-based investigations (simple to complex) including matters that are raised internally, EEOC and DOL charges, state agency claims, hotline complaints. In collaboration with the Global Compliance & Legal Department and corresponding HR partners, prepare written investigation summaries, recommended actions, and draft responses. Manage the interactive process for workplace accommodation requests, reviews, and resolutions. Collaborate with internal partners and stakeholders, including HR operations, and Legal to support escalated leave of absence, accommodation and immigration cases. Analyze employee relations data to identify trends and recommend appropriate actions. Maintain a current understanding of policy and process changes within WK and external regulatory changes that need to be incorporated into our management approach. Track and monitor all changes and documents activities the business undertakes to maintain proper governance and compliance concerning employment. Consult with HR team members on the interpretation of policy and process to ensure we maintain consistency across the division and are aligned to WK requirements. Analyze employee relations activities to make recommendations to the business, HR Operations, and Legal functions for policy/process development or modification, manager and employee training, and other risk mitigation and compliance opportunities. Develop and maintain employee relations strategy and practices. Collaborate with partners to ensure solutions are aligned with organizational values and business objectives. QUALIFICATIONS Education: Bachelor's degree in HR or related field Experience: 5+ years Human Resources experience with at least 3+ years focused in Employee Relations, required Experience conducting complex ER investigations at all levels, including executive level Excellent verbal and written communication skills - ability to write factually and persuasively is a must Ability to be a coach, mentor, advise, and partner with stakeholders at varying levels of seniority Skilled in analyzing data and identifying trends to inform strategies and improve workplace practices. Ability to assess complex employee issues, identify root causes, and develop fair, compliant, and effective solutions. Proven ability to make balanced decisions by weighing evidence, considering legal implications, and anticipating potential outcomes. Demonstrates awareness of others' emotions and responds with empathy and professionalism in interactions. Experienced decision maker who uses good reasoning and sound judgment Strong knowledge of ER, labor relations, training, and conflict resolution Experience with Workday and HR Acuity case management system, a plus TRAVEL: #LI-Hybrid Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $71,300.00 - $124,500.00 USD Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Posted 1 week ago

Genuine Parts Company logo

PIM Data Analyst - Vendor Relations-2

Genuine Parts CompanyAL, AL
SUMMARY: The Product Information Management (PIM) Data Analyst is responsible for managing and enhancing the quality of product data within the organization's PIM system. This role executes a structured approach to the collection, creation, maintenance and distribution of master product data through product information management. This role is responsible for the integrity of the organization's master product data systems. JOB DUTIES Creates, inputs, reviews, approves and distributes product master data using various tools and workflows. Works with vendors and third parties to collect and update data. Manages data requests in support of business processes, new product sales initiatives, and mergers and acquisitions. Drives excellence and ensures continuous improvement in quality of data through cleansing and best practices for data construction. Provides input into the development of PIM data collection templates and workflows. Works collaboratively as a data steward within teams to ensure clear understanding of business requirements that are managed in concert with PIM data. Identifies opportunities to gain efficiencies, automate, and improve data quality. Partners with cross functional stakeholders to support business needs. Ensures data output feeds are successful, troubleshooting and/or updating as required. Performs other duties as assigned. EDUCATION & EXPERIENCE Typically requires a bachelor's degree in business, operations, marketing or a related field and zero (0) to two (2) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES Ability to work in a team environment. Strong Microsoft Office skills (Word, Excel, PowerPoint, Outlook). Excellent written, verbal, and interpersonal communication skills. Desire to understand how things work and provide ideas for improvement. Strong analytical problem solving skills. Knowledge of workflow management techniques such as Lean Six Sigma, Kanban, etc. Experience with product information management tools (Stibo, Salsify, inRiver, Oracle, etc). Experience with data BI tools (Tableau, Power BI, Qlik, etc.). Positive attitude. PHYSICAL DEMANDS: LICENSES & CERTIFICATIONS: None required. SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility BUDGET RESPONSIBILITY: No COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay DISCLAIMER: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Posted 30+ days ago

R logo

Director, Earned Media - Conservative Media Relations

Rational360Washington, DC

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Overview

Schedule
Full-time
Career level
Director
Benefits
Career Development

Job Description

ABOUT RATIONAL 360

Rational 360 is a leading, independently owned, DC-based strategic communications and public affairs firm that partners with major corporations, nonprofits, trade associations, and advocacy organizations navigating policy, reputation, and media challenges. We offer a fast-paced, collaborative, and entrepreneurial environment where smart strategy and measurable results drive everything we do.

With a staff of approximately 100 and growing, Rational 360 is partially employee-owned and deeply invested in professional development, mentorship, and career advancement. Our teams work at the forefront of strategic communications, public policy, and media engagement across a wide variety of sectors.

ROLE OVERVIEW

Rational 360 is seeking a Director of Earned Media with strong media relations experience and a working knowledge of the conservative media landscape. The ideal candidate will be a skilled communicator with a sharp political instinct, capable of identifying newsworthy angles, securing media placements, and supporting client storytelling across national and conservative media outlets.

This role is ideal for candidates with a background in public affairs, campaign communications, or journalism, who are looking to grow their leadership skills and deepen their impact in the earned media space. You will help lead media relations strategy and execution for multiple client accounts and serve as a trusted resource for media outreach and press engagement.

RESPONSIBILITIES

  • Develop and execute earned media strategies that align with client goals and target conservative and national media outlets.
  • Build and maintain strong relationships with conservative and center-right reporters, producers, editors, and digital influencers.
  • Draft compelling press materials, including pitches, press releases, op-eds, and talking points.
  • Pitch stories and secure media coverage in both traditional and digital outlets.
  • Monitor the media landscape and identify opportunities for proactive media engagement or rapid response.
  • Collaborate with account leads, digital strategists, and policy specialists to execute integrated communications campaigns.
  • Contribute to new business development and proposal writing when needed.
  • Manage junior staff and interns, providing mentorship and quality control.

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