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Sentara Healthcare logo

Guest Relations Representative

Sentara HealthcareHampton, VA
City/State Hampton, VA Work Shift Rotating Overview: Sentara CarePlex Hospital, in Hampton, VA, is currently hiring a Guest Relations Representative. This will be a full time, evening (2nd) shift position, with some day shifts, as needed. Hours Monday- Friday: 3:00pm- 11:30pm, with some day shifts as needed Rotating Weekends Overview The Guest Relations Representative is a liaison between patients, families, visitors, and hospital and medical team members. Responsible for providing a welcoming and genuine environment and address concerns to ensure a smooth and comfortable experience for patients. Responsible for verifying patient registration and escorting patients and guests to their destination by walking or use of a wheelchair. Gives personal attention, takes personal responsibility and uses teamwork when providing guest services. Responds promptly to patient, family and team member requests. Assists in the identification of patient and family needs and secures appropriate referrals, solutions and services to the identified needs. Collects data and documentation to assist in the identification of areas needing improved customer service. Assists leaders in recommending changes in facility and departmental policy and procedure. Facilitates improved customer service by identifying, investigating and directing complaints, concerns and compliments to the appropriate team members and leaders. Records and submits all documentation/statistical reports for services provided to patients and families, including transportation vouchers, bus passes, emergency clothing, etc. Assists the leadership team with the ongoing evaluation of the program, customer satisfaction, development of personal and departmental educational plans and quality guidelines. Maintains close communication with leaders regarding the department and problem areas. Requests assistance as needed for additional team members or other resources. Clerical handling of departmental, hospital and organizational reports and forms. Assists leadership team with the orientation, daily activities and evaluation of volunteers and interns. Education High School Grad or Equivalent (Required) Experience Must have at least one year of customer service experience (Required) Strong clerical/admin skills are a plus! Benefits: Caring For Your Family and Your Career Medical, Dental, Vision plans Adoption, Fertility and Surrogacy Reimbursement up to $10,000 Paid Time Off and Sick Leave Paid Parental & Family Caregiver Leave Emergency Backup Care Long-Term, Short-Term Disability, and Critical Illness plans Life Insurance 401k/403B with Employer Match Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education Student Debt Pay Down - $10,000 Reimbursement for certifications and free access to complete CEUs and professional development Pet Insurance Legal Resources Plan Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara CarePlex Hospital, located in Hampton, VA, is a 224-bed technologically advanced, acute care facility, and Certified Primary Stroke Center. Other features include specialized services in heart and vascular, urologic care, along with advanced diagnostic and surgical capabilities, a hospitalist program, and one of the state's busiest emergency departments. We are also home to the Orthopedic Hospital at Sentara CarePlex Hospital, the area's first dedicated orthopedic hospital. We improve health every day, come be a part of the community. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Posted 1 week ago

KBR logo

Senior Investor Relations Analyst

KBRHouston, TX
Title: Senior Investor Relations Analyst KBR - Delivering Solutions, Changing the World. KBR is a global leader in delivering technology-driven, mission-critical, and sustainable solutions that truly matter. With nearly 38,000 talented people operating in more than 80 countries, we thrive on a culture built on safety, integrity, and teamwork. At KBR, we empower our people to solve the world's toughest challenges and create lasting value for communities and the planet. We don't just deliver results, we deliver game-changing solutions, innovative technology, deep domain expertise, and cutting-edge technologies. KBR is seeking a dynamic Investor Relations Analyst/Specialist to join our Investor Relations (IR) team in Houston, TX, and play a key role in advancing the company's engagement with the investment community. Reporting to the Vice President of IR, this individual will serve as a trusted resource in delivering insights that support executive decision-making and enhance shareholder value. In this role, you will help execute the company's IR strategy, manage communications with investors and analysts, and contribute to projects that drive transparency and long-term growth. This is an opportunity to apply your analytical expertise to meaningful, high-impact initiatives in a collaborative, forward-thinking environment. This position follows a hybrid schedule, with three days per week on-site. Key Responsibilities Support the preparation and dissemination of quarterly earnings releases, investor presentations, and other financial communications, ensuring accuracy and alignment with corporate messaging. Assist in planning and executing earnings calls, investor conferences, roadshows, and other IR events to strengthen engagement with the investment community. Monitor and analyze market trends, peer company performance, and investor sentiment, providing insights that inform IR strategy and executive decision-making. Maintain and update IR materials, including fact sheets, FAQs, and website content, to ensure transparency and consistency for shareholders and analysts. Respond to inquiries from investors, analysts, and other stakeholders in a timely and professional manner, reinforcing KBR's credibility and thought leadership. Collaborate with finance, legal, and communications teams to ensure the accuracy and compliance of public disclosures and investor-facing materials. Track shareholder engagement and assist in preparing detailed reports for senior management, highlighting trends and opportunities for enhanced investor relations. Support compliance with SEC regulations and disclosure requirements, helping to mitigate risk and maintain the integrity of corporate communications. Basic Qualifications Education & Experience: Bachelor's degree in Finance, Business, Communications, or a related field. 7+ years of progressive experience in financial services, corporate finance, or related fields. Hands-on investor relations experience within a publicly traded company. Financial Expertise: Demonstrated understanding of capital markets and public company financial reporting. Strong knowledge of SEC filings, regulatory requirements, and disclosure processes. Exceptional written and verbal communication skills, with the ability to convey complex financial information clearly to investors and senior management. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); experience with IR platforms is a plus. High attention to detail, with the ability to manage multiple projects, meet tight deadlines, and exercise sound judgment. Collaborative, team-oriented mindset with strong interpersonal skills and the ability to partner across corporate functions. Self-motivated and capable of working independently to deliver high-quality results. Preferred Qualifications Experience supporting IR activities during quarterly reporting cycles, earnings calls, and investor events. Familiarity with financial modeling, analysis, and market trend evaluation to inform IR strategy. Prior experience engaging with institutional investors, analysts, and other key stakeholders. Demonstrated ability to contribute to strategic initiatives that enhance shareholder value. Additional Compensation: KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels per internal policy or contractual designation. Additional compensation may be in the form of a sign-on bonus, relocation benefits, short-term incentives, long-term incentives, or discretionary payments for exceptional performance. Benefits: KBR offers a selection of competitive lifestyle benefits, which could include a 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development. Belong, Connect and Grow at KBR At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together. KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Posted 1 week ago

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Head Of Investor Relations

Skillz Inc.New York, NY
About the job If you want to build, develop, and see your impact, join Skillz and level up your Career! Skillz, the first publicly-traded mobile eSports platform that hosts billions of casual mobile gaming tournaments for millions of players worldwide, is revolutionizing the gaming industry. By fostering social competition within games, the Skillz platform helps developers build multi-million dollar franchises by enabling real-money activity in their games and providing operational support while connecting players through fair, enjoyable, and meaningful competition. At Skillz, we understand the thrill of achievement and the satisfaction of overcoming challenges. Want to join a team made up of alums from Apple, Amazon, Google, Microsoft, Tesla, Twitter (X), Roblox, Zynga, Samsung, Lyft, EA, Riot, Nexon, Gameskraft, PlayStation, Unity, Scopely, Tinder, Intel, Deloitte, EY, Twitch, DraftKings, Wynn Resorts and more? Learn more to see if Skillz is the right fit for your next career move! Responsibilities Build and maintain strong relationships with institutional investors and equity analysts, ensuring clear, consistent communication that strengthens market trust. Lead the development and execution of the company's investor narrative, materials, and disclosure strategy across earnings, investor deck, IR website, and external communications. Establish and manage a scalable internal IR function, including systems, templates, workflows, CRM, engagement calendar, and reporting infrastructure. Drive investor and analyst engagement through targeted outreach, roadshows, conferences, and ongoing touchpoints; proactively gather and synthesize market intelligence and investor feedback. Own the full quarterly earnings process end-to-end, partnering with Finance, Legal, and Executive teams to produce accurate, aligned, and compelling financial communications. Develop and report IR performance metrics (sentiment, ownership mix, coverage quality, valuation gaps), using insights to guide leadership decisions and long-term capital markets strategy. Key Competencies Capital Markets & Financial Acumen: Demonstrate strong understanding of financial statements, valuation drivers, and public-market dynamics. Investor Communications & Storytelling: Translate strategy, product updates, and financial results into clear, compelling narratives. Strategic Relationship Building: Engage institutional investors, manage analyst coverage, and influence market perception with credibility. Fundraising & Roadshow Execution: Lead investor outreach, support capital-raising efforts, and drive preparation and execution of roadshows and investor meetings. Operational Excellence: Build scalable systems, streamline workflows, and improve IR processes with precision and accountability. Cross-Functional Leadership: Partner effectively with executive, finance, legal, and product teams to ensure aligned and compliant communications. Required Skills/Experience 8+ years of experience in Investor Relations, Equity Research, Investment Banking, Corporate Finance, or related capital markets functions. Led end-to-end fundraising strategy and execution, owning outreach and negotiating. Track record of leading or materially contributing to quarterly earnings cycles, public-company financial communications, or investor-facing strategic messaging. Demonstrated success engaging institutional investors and analysts, with experience managing roadshows, perception analyses, or investor outreach programs. Preferred Requirements Experience in TMT industries (technology, media, telecom). Exposure to or understanding of the gaming and interactive entertainment ecosystem. Experience building or optimizing IR infrastructure (systems, templates, reporting, CRM, or workflows) strongly preferred. Background in a public-company or high-growth tech environment is a plus, with comfort operating in a fast-paced, data-driven setting. Total Starting Compensation including Base + Bonus + Equity: $285,600 Location: New York, New York, United States Travel: 25% Why Skillz Culture of Impact: Join a united team of builders, creators, innovators, and entrepreneurs driven by the desire to win. At Skillz, we create value, obsess over our product, and make a difference in the world. Comprehensive Benefits: Enjoy peace of mind with our comprehensive benefits package, which includes 100% coverage for medical, dental, and vision expenses for both you and your dependents. Additionally, take advantage of our 401K matching, equity incentives, pre-tax benefit options, and more. Wellness Support: Enhance your well-being with our array of wellness initiatives, including meditation and mental health resources, physical fitness coaching and classes, family planning assistance, health and parenting guidance, virtual therapy sessions, and more. Time off: We offer competitive paid time off (PTO) & company holidays to help you recharge and pursue your passions. Recognized Success: Skillz has earned recognition as one of Fast Company's Most Innovative Companies, CNBC's Disruptor 50, San Francisco Business Times' Best Places to Work, Forbes' Next Billion-Dollar Startups, and the #1 fastest-growing company in America on the Inc. 5000 list, and many more. Development Opportunities: We hold our employees to high standards while providing them with professional growth opportunities. We operate like a startup, and encourage all of our employees to collaborate and voice feedback about our product and ways we can improve as a business. We believe in never settling, and that also pertains to your growth. Join Skillz and Let's Redefine the Boundaries of Gaming! Together, we'll create a world where skill, passion, and innovation thrive. We look forward to having you on board! #LI-Onsite Skillz embraces diversity and is proud to be an equal opportunity employer. As part of our commitment to diversifying our workforce, we do not discriminate on the basis of age, race, sex, gender, gender identity, color, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status, and we operate in compliance with the San Francisco Fair Chance Ordinance.

Posted 30+ days ago

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Health Center Relations Specialist - 23Rd Ave (6401)

Terros, Inc.Phoenix, AZ
Terros Health is pleased to share an exciting and rewarding opportunity for a Health Center Relations Specialist working at our 23rd Ave Recovery Center in Phoenix, AZ. The Health Relations Specialist is the front line for interfacing with patients in Terros Health Centers. You will be a great candidate if you have at least one- year relevant front office customers facing and focused service experience in healthcare, hospitality or banking and we will train you! The position performs a variety of duties which include, but are not limited to, greeting individuals, appointment scheduling, intake interviews, gathering information and paperwork. Reporting to the Practice Supervisor, the ideal individual is flexible, compassionate and professional. If you enjoy working with individuals during some of the most vulnerable times of their lives, this may be just the opportunity you've been seeking. We are a healthcare company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for the last 56 years. We help people live their lives in recovery and we save lives every day. HOPE ~ HEALTH ~ HEALING Terros Health made the list!! "Most Admired Companies of 2020, 2022 & 2023" as awarded by AZ Big Media. Terros Health is hiring a Health Center Relations Specialist for: 23rd Ave Recovery Center, 8804 N. 23rd Ave, Phoenix, AZ. 85021 Full Time, Employment WE WILL TRAIN YOU! Flexibility to work- Monday- Friday 8:30 am- 5:30 pm Minimum One-Year Relevant Front Office Customer Facing and Focused Service Experience in Healthcare, Hospitality (i.e., meeting or conventions, hotel), or Banking required. Front Office Experience in Healthcare, Behavioral Health, Dental or a Medical Office is Preferred Health Center Relations Specialist Duties Include: Greet individuals coming into the clinic in a professional and courteous manner, assisting their needs promptly with compassion, in accordance with Terros Health values. Process the check-in of patients and notify the appropriate staff member of the arrival of patients. Update relevant information during auto-flow by completing a four-point check. Review and update the daily schedules; ensuring all necessary data is accurately collected. Gather and maintain patient demographics, ensuring accurate and complete information, in compliance with UDS guidelines. Basic knowledge of insurance levels, such as, Medicare, Medicaid, commercial plans, and various other types. Apply with your resume at www.terroshealth.org Benefits: Multiple medical plans - including a no premium plan for employees and their families Multiple dental plans - including orthodontia Financial well-being- 401(k) with a company match, interest free medical line of credit, financial education, planning, and support 4 Weeks of paid time off in the first year Wellness program Pet Insurance Group life and disability insurance Employee Assistance Program for the Whole Family Personal and family mental and physical health access Professional growth & development - including scholarships, clinical supervision, and CEUs Tuition discounts with GCU and The University of Phoenix Working Advantage- Employee perks and discounts Gym memberships Car rentals Flights, hotels, movies and more Additional language pay differential

Posted 30+ days ago

SS&C Technologies logo

Sr. Client Relations Specialist - Pa-Crm-Q1-2026-R001

SS&C TechnologiesEdina, MN
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Sr. Client Relations Specialist Location: Kansas City, MO | Denver, CO | Edina, MN | Braintree, MA - Hybrid Get To Know Us: SS&C is leading the way. We continue to look for todays and tomorrow's brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few. Why You Will Love It Here! Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans Your Future: 401k Matching Program, Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get To Do: Manage a portfolio of key client accounts, acting as the primary relationship manager and strategic advisor. Develop and maintain strong, long-lasting client relationships by understanding their business needs, objectives, and challenges. Serve as the internal client advocate, collaborating with cross-functional teams (e.g., product, operations, sales, support) to ensure timely and effective resolution of client issues and requests. Proactively identify opportunities for client growth and expansion of services, working closely with the sales team. Conduct regular client reviews and strategic discussions to assess performance, identify areas for improvement, and communicate value. Onboard new clients and ensure a smooth transition into SS&C GIDS's services, providing ongoing training and support as needed. Monitor client satisfaction levels and implement strategies to enhance the client experience and retention. Prepare and present client reports, performance metrics, and strategic recommendations. Stay informed about industry trends, competitive landscape, and SS&C GIDS product updates to provide relevant insights to clients. Act as a mentor and provide guidance to junior client relations specialists. What You Will Bring: Bachelor's degree in Business Administration, Finance, Marketing, or a related field. Minimum of 5-7 years of experience in a client-facing role within the financial services or technology industry, with a strong preference for experience in wealth management, asset management, or fintech. Proven track record of successfully managing and growing key client accounts. Exceptional communication, interpersonal, and presentation skills, with the ability to articulate complex information clearly and concisely. Strong analytical and problem-solving abilities, with a detail-oriented approach. Demonstrated ability to work independently and as part of a team in a fast-paced environment. Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite (Word, Excel, PowerPoint). Ability to travel occasionally to client sites as required. Understanding of SS&C GIDS products and services is a significant advantage. Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers. #LI-SG2 #LI-Hybrid Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Posted 3 weeks ago

SS&C Technologies logo

Associate Manager. Client Relations Specialist

SS&C TechnologiesKansas City, MO

$65,000 - $125,000 / year

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Associate Manager Client Relations Specialist Locations: Kansas City, MO; Boston, MA; Braintree, MA; Chicago, IL; Denver, CO, Dallas, TX; Dublin, OH | Hybrid Why You Will Love It Here! Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans Your Future: 401k Matching Program, Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get To Do: Establish & lead collaborative relationships between customers and the SS&C organization Communicate with customers via conference calls, written electronic correspondence, and in face-to-face meetings Educate customers on implementing our products and services Analyze, anticipate, and identify customer needs and recommend innovative solutions Complete system change requests Research and resolve any system issues reported by customers Leverage extensive in-house training programs for industry knowledge and product expertise Mentor & lead less experienced associates Establish work priorities, plan projects, and ensure timelines are met Prepare status reports for customers Coordinate face-to-face meetings with customers onsite and at their location Ensure contractual obligations are achieved Assist with budgeting, billing, and contract administration Assist in onboarding new customers as they transition to SS&C's industry leading solutions What You Will Bring: Bachelor's degree and 3+ years of client facing work-related experience required ideally in financial services, with a preference for experience in transfer agency. Excellent written and verbal communication skills Strong project management skills Problem solving and numerical reasoning skills; ability to analyze data and take action Career oriented, highly motivated, and self-starting individual Ability to work in a fast paced, team environment Efficient time management with strong organizational skills Ability to quickly learn and adapt to new systems, processes, plans, and programs Proficiency in use of business productive tools such as word processing, spreadsheets, data management, project management, and presentations Proficiency in use of tools such as word processing, JIRA, Chorus/AWD, TA2000, 3270, and Microsoft Excel Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website: www.ssctech.com/careers. Salary/wage rate is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions. The expected base salary for the position in MA is between $65,000 USD to $115,000 USD. The expected base salary for the position in IL is between $80,000 USD to $125,000 USD. In addition to their salary, successful candidates may be eligible to receive an annual discretionary bonus and stock options. Applications will be accepted on an ongoing basis until the position is filled. #LI-RS1 #LI-HYBRID Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Posted 30+ days ago

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Client Relations Associate (Remote)

Nterval FundingCosta Mesa, CA

$20 - $25 / year

ABOUT NTERVAL FUNDING Nterval Funding is a fast-growing financial services company specializing in real estate commission advances. We partner with real estate professionals nationwide, giving them early access to their earned commissions so they can maintain consistent cash flow, grow their businesses, and achieve peace of mind. Our team values speed, service, and trust — making us a top choice for agents who want to focus on closing deals, not waiting for paychecks. This role starts as part-time (20–30 hours per week, Monday–Friday). The hourly pay range for this role is $20–$25 per hour. WHY YOU’LL LOVE WORKING HERE • Competitive compensation package with growth opportunities • Flexible remote/hybrid work options • Professional development and industry training • Supportive, entrepreneurial culture that values initiative and ownership • Direct exposure to executive leadership and decision-making • Opportunity to work in a high-growth fintech niche within the real estate industry ROLE SUMMARY As the Client Success Representative, you will be the first point of contact for real estate agents exploring a commission advance. You’ll guide clients through the application and onboarding process, help them submit accurate documentation, and prepare files for review and approval. This role focuses on pre-approval support — making sure agents understand what’s needed, helping them complete the application, and ensuring all information is accurate and ready for decision. You’ll also reconnect with agents who started but didn’t finish an application, support their questions, and maintain fast, friendly communication throughout. This is a fast-paced, communication-heavy role that requires strong organization, responsiveness, and excellent client service skills. YOUR DAY-TO-DAY • Respond to prospective clients across phone, text, email, and chat • Guide agents through the application and documentation submission process • Review incoming documents for completeness and accuracy • Identify early blockers (missing forms, unclear dates, inconsistent information) • Follow up with agents who started but have not completed an application • Prepare clean and accurate files for approval review • Maintain high inbound response speed and deliver an exceptional client experience • Educate clients on next steps, documentation requirements, and timelines • Update Salesforce with client details, document status, and application progress • Coordinate internally with operations as files move toward approval • Track application progress and ensure timely movement toward a decision WHO WE’RE LOOKING FOR • Customer service reps comfortable with high-volume outreach • Individuals who enjoy helping clients through onboarding and documentation • Fast responders who stay organized under pressure • Strong communicators who enjoy problem-solving and helping clients succeed If this sounds like a role where you’d excel, we’d look forward to connecting with you. Requirements WHAT MAKES YOU A GREAT FIT • Experience in client success, sales, operations management, or account management • Working knowledge of CRM systems (Salesforce experience is a plus) • Strong problem-solving abilities and multitasking skills • Excellent written and verbal communication • Highly organized with the ability to manage multiple deadlines • Exposure to financial services, mortgage, escrow, title, or real estate transactions is a plus • Professional, proactive, and accountable Benefits • Remote work flexibility • Professional development support • Opportunities to grow into full-time with broader benefits • Opportunities for advancement as the company grows

Posted 30+ days ago

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Community Relations Director

Oaks Senior Living, LLCatlanta, GA
Oaks Senior Living is currently recruiting an experienced Community Relations Director for one of our communities in Georgia. We are looking for a professional who has a passion for working with seniors and their families, and 3+ years of experience in Senior Living management and leadership. Our culture revolves around a Person Centered Lifestyle with great core values and a dedication to enrich the lives of all who walk through our door. Management inspires team members to excel, rewards for excellence and creates a work environment where all are trusted and empowered with a sense of ownership. The Community Relations Director will market the facility through building positive relationships with referral sources, qualified prospects, and educating them on Oaks Senior Living philosophy and services. The Community Relations Director is a part of the management team of the community. Primary Responsibilities: Marketing • 1. Develop and implement an effective marketing plan to include visiting with referral sources, hosting events at the facility for qualified prospects and referral sources, placing advertisements in newspapers and mailing promotional information to prospects.• 2. Seek and build positive relationships with the surrounding community, particularly referral sources.• 3. Educate employees as to their role in marketing and touring the facility.• 4. Join community groups and attend meetings to build good will in the surrounding area, educate members about your facility, and develop positive relationships.• 5. Attend and participate in any company training for marketing and sales. Sales 1. Maintain up-to-date records of all communication with prospective customers using the appropriate system, and track each prospective customer from initial contact to the final decision. Possess and maintain a strong knowledge of the residence, its benefits, and the services provided, the customers, and employees.2. Build positive and trusting relationships with prospects by listening to the needs of the prospect, asking questions to acquire more information about the prospect's situation and concerns, and presenting the benefits of the facility to the prospective resident and/or resident's representative.3. Introducing prospects and their families to other employees, residents and families and providing opportunities for them to experience the benefits of the residence.4. Following-up with prospects regularly, based on their needs and time frame. Guiding the prospect to make a decision that best meets their needs.5. Provide regular reports to the executive director regarding sales achievements, status of interested prospects, and implementation of the marketing plan.6. Maintain or exceed budgeted census. Move-In Process 1. Provide the family with all move-in paperwork and ensure that it is completed and returned within the specified time frame prior to move-in.2. Work with the Wellness Director and the Executive Director to schedule an assessment with the resident.3. Inform all employees of the pending move-in date and the necessary information about the resident.4. Assist the resident and their family with the transition process through on-going communication, sensitivity and reassurance. General Management • 1. Supervise the caregiver staff on duty in providing quality care and meeting the needs of residents in accordance with the Oaks Senior Living philosophy of Person Centered Lifestyle and in accordance with resident rights.• 2. Review daily any and all communication tools used in providing resident care.• 3. Participate in the Manager-on-Duty rotation.• 4. Lead by example, encourage teamwork, promote the Oaks Senior Living philosophy, and provide ongoing coaching to employees.• 5. Provide an "open door" to employees, addressing any concerns or grievances they may have.• 7. Respond to on-the-job injuries in accordance with Oaks Senior Living policies and procedures.• 8. Carry out other duties as assigned by The Executive Director.• 9. Comply with Oaks Senior Living policies, training programs, and state and federal regulations.• 10. Obtain 24 hours of continuing education in initial year of employment and 16 hours annually, thereafter. Maintain CPR & First Aid certification. Qualifications: • 1. Bachelor's degree preferred.• 2. Successful experience in sales and marketing in a long-term care setting.• 3. Computer experience and ability to use or learn sales programs.• 4. Ability to interact and build relationships with older adults.• 5. Thorough knowledge of State Regulations preferred.• 6. Must be 21 years of age. Must have a satisfactory criminal history check.• 7. Must have physical exam by a licensed physician. Must have a negative drug screen.• 8. Must be able to react in an emergency situation. Physical Job Requirements: To fulfill job requirements, employee must be able to perform key physical task for extended periods of time. Employees must adhere to proper body mechanics and safety measures when supporting or transferring residents. In a typical eight- hour day, employee will: • 1. Stand/walk up to eight hours a day. Sit up to four hours a day.• 2. Frequently support up to 75 pounds. Occasionally lift/carry up to 50 pounds.• 3. Occasionally kneel, bend, and reach

Posted 30+ days ago

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Donor Relations Coordinator

Catholic Charities Of Central New MexicoAlbuquerque, NM
The Donor Relations Coordinator is a creative, detail-oriented role that supports Catholic Charities' fundraising and donor engagement efforts through compelling visual content, digital communications, and donor-facing storytelling. This position plays a key role in executing campaigns, managing social media and digital content, and producing creative assets that strengthen donor relationships and elevate the organization's brand. In addition to creative execution, the coordinator supports fundraising operations and donor stewardship to ensure a seamless, timely, and mission-aligned donor experience. Ideal Candidate: Highly interpersonal, creative, and demonstrates innovative skills Passionate about working collaboratively towards making a change in our community Is organized, pays attention to detail Primary Duties & Essential Functions: Design donor-facing graphics and materials for campaigns, appeals, social media, and events Manage social media planning, scheduling, posting, and basic analytics Support visual storytelling that highlights donor impact and program outcomes Draft donor communications, appeals, and campaign messaging Assemble and distribute the monthly donor newsletter Collaborate with internal teams to gather stories, photos, and impact updates Prepare donor-related content for website updates Deliver final copy and creative assets to third‑party web vendors Assist with major gifts, sponsorships, grants, and third‑party fundraisers Prepare acknowledgments, thank-you letters, and stewardship materials Support year-end acknowledgments and donor impact reporting Maintain accurate donor records in the CRM Enter gifts and manage acknowledgment workflows Run donor and campaign reports Collaborate with Finance for reconciliation and records accuracy Work closely with the Donor Relations Manager and Community Engagement team Coordinate with program staff to ensure donor communications reflect real impact Qualifications Required: Education: High school equivalent education required, Associate's or higher in communications, marketing, public relations, business administration, or related is preferred Experience: 1-3 years experience in communications, development, marketing, fundraising, social media management, sales, customer service, graphic design or related experience required Must hold a valid driver's license and be considered insurable under Catholic Charities policy Knowledge of graphic design and content creation skills Experience managing social media platforms Strong written and verbal communication skills and organization skills Experience with Canva, Adobe Creative Suite, or similar tools preferred Familiarity with donor CRMs or fundraising platforms preferred

Posted 2 weeks ago

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Sr. Director, Membership, Communications, And Industry Relations

US Dairy Export CouncilArlington, VA
The Senior Director of Media and Stakeholder Engagement, supports the SVP of Membership, Communications, and Industry Relations in developing and executing integrated communication strategies that advance the organization’s mission, strengthen member engagement, and elevate the organization’s reputation. This role oversees day-to-day communications operations, manages content development across platforms, and ensures consistent, high-quality messaging internally and externally. The Senior Director supervises communication consultants and works collaboratively across departments to support strategic initiatives and organizational priorities. Requirements Key Responsibilities: Perform all job responsibilities in a manner that meets or exceeds the standards established by the USDEC Way: Works as a team member, recognizing that USDEC wins and loses together. Respects and values colleagues. This includes considering roles, responsibilities, work styles, perspectives, and experience. Trusts others as professionals working towards the same objectives & goals. Communicates respectfully, inclusively, clearly, and in a timely manner. Acknowledges, celebrates, and rewards good work and contributions. Supports and creates opportunities for individual learning, growth, and mentorship Fosters an environment of trust where people can share new ideas, innovates, takes risks, and learns from failure Creates a safe environment that will empower and encourage the voicing of concerns and viewpoints. Key Responsibilities: Support the SVP of Membership in developing, refining, and implementing a multi-channel communications strategy aligned with organizational goals. Execute high-level strategic priorities into actionable communication plans, timelines, and deliverables for staff and consultants. Conduct ongoing environmental scanning and proactively identify communication opportunities that advance organizational initiatives. Serve as a secondary spokesperson for the organization, providing backup for the SVP of Membership and Executive Office as needed. Manage incoming media inquiries and coordinate press engagement, ensuring timely, accurate responses. Build and maintain relationships with journalists and trade media contacts to increase understanding and visibility of the organization’s work. Draft press statements, talking points, and media briefings; prepare leaders for interviews and public appearances. Oversee the development and execution of content across platforms, including newsletters, reports, email communications, and website updates. Manage the work of communications and publications consultants, ensuring quality control, alignment with messaging priorities, and adherence to timelines. Ensure editorial accuracy, brand consistency, and professional presentation across all written and digital materials. Support the planning and execution of communication materials for legislative priorities, events, and industry initiatives. Draft and package communications for policy updates, organizational statements, and issue briefs. Develop and manage internal communication processes to keep staff informed of organizational initiatives, priorities, and updates. Collaborate with department leads to gather content and ensure consistent messaging throughout the organization. Oversee day-to-day management of digital content, including website updates, email marketing, and social media scheduling. Ensure digital channels reflect current organizational priorities and engage members and stakeholders effectively. Coordinate analytics tracking and provide regular performance insights to inform strategy adjustments. Support the development and maintenance of crisis communication protocols. Draft holding statements, FAQs, and internal guidance during sensitive or urgent situations, in coordination with the SVP and Executive Office. Knowledge, Skills, and Abilities: Experience in creating and managing communication plans. Strong media relations skills with an established network of media contacts in the agriculture or trade press. Exceptional written and verbal communication skills, with the ability to articulate complex issues clearly and persuasively. Proven ability to develop and implement successful communications strategies and campaigns. Experience managing crisis communications and navigating sensitive issues. Demonstrated leadership abilities, with a history of mentoring and developing teams. Knowledge of digital communications strategies and platforms. Ability to work collaboratively across departments and with external partners and stakeholders Growth mindset Education & Experience: University degree – BS/BA required Minimum of 10 years of experience in communications or public relations, with at least 1-3 years in a leadership role. Experience in agriculture and/or food sector or a related industry is highly desirable. We regret it is not possible to communicate with candidates except those who most closely match our current business needs. Thank you. U.S. Dairy Export Council is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, age, sex, gender, disability, or any other characteristic protected by law. Benefits Competitive medical, dental, and life insurance benefits as well as ample paid time away (vacation, personal, sick, and company holidays). Generous 401(k), and collaborative culture.

Posted 1 week ago

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Student Relations Associate

Cristo Rey Jesuit Corporate Work Study Program IncMilwaukee, WI
Do you believe meaningful work begins with forming young people in skill, character, and purpose, and that you want to walk with students as they discover their professional potential? The Student Relations Associate supports Cristo Rey's Corporate Work Study Program by coaching students in essential career skills, guiding professional behavior, and fostering reflection rooted in Jesuit values. This role is ideal for an educator who is relational, culturally responsive, and committed to forming young professionals with purpose and integrity. JOB SUMMARY: The Student Relations Associate plays a critical role in the success of Cristo Rey's Corporate Work Study Program by teaching and coaching students in essential career skills while managing their professional performance and behavior throughout the school year. This position is responsible for delivering instruction, facilitating reflective learning experiences, and providing classroom and behavior management aligned with Jesuit values and workplace standards. The ideal candidate is passionate about education, highly relational, culturally responsive, and deeply committed to the formation of young professionals. ESSENTIAL FUNCTIONS Student Development & Support Serve as the immediate supervisor for students assigned to the CWSP team, including undeployed students and students in retraining, supporting their work performance and professional growth, and collaborating on curriculum and task assignments in coordination with school staff. Provide students with a daily timecard that reflects CWSP policy and work performance. Collaborates with Client Relations to monitor student performance through Salesforce and supervisor feedback. Provide feedback and coaching to all students on career-readiness skills and to those navigating workplace challenges or the CWSP retraining process. Responsible for corrective action and disciplinary processes, documentation, and communications with students and parents regarding student performance, attendance, and behavior. Teach a structured career readiness curriculum in a classroom setting, including but not limited to professional behavior, workplace communication, time management, and soft skill development. Manage classroom behavior through proactive, student-centered strategies that support growth and accountability. Leads and instructs students participating in Summer Bridge programming. Collaborates with Client Relations to determine student placement decisions. Collaborate with the Director of CWSP and Client Relations Manager to support design and development of programming for all student development, including undeployed students and those undergoing retraining. Collaborates with Academics as the liaison for CWSP, including CWSP grade management, meetings, communication, and events. Lead and manage morning CWSP van dismissal in partnership with CWSP Operations staff; create daily presentations and content with input from others; lead announcements and training delivery; and support crowd management, student attendance, and van dismissal. Program Coordination Use data systems such as Salesforce and PowerSchool to track and report on student performance and outcomes. Assist in daily CWSP operational duties, including van dismissal and transportation coverage. Utilizes student feedback, Cristo Rey network benchmarks, and performance data to improve the CWS program for student preparation at the workplace. Community Engagement Leads CWSP events where student placement, performance, and/or recognition are key parts of the agenda. Foster a culture of professionalism, respect, and accountability that reflects Cristo Rey values both on and off campus. Actively contribute to a mission-driven, team-oriented environment focused on holistic student success. Performs all other duties as assigned by CWSP management. QUALIFICATIONS Bachelor's degree required; teaching certification preferred 1 - 5 years of direct teaching experience with proven classroom management skills Fluency in Spanish is desired, but not required Strong relationship-building skills, particularly with adolescents and their families Ability to work in a fast-paced, results-driven atmosphere in a faith‐based organization Strong written and verbal communication skills Technology skills desired for use of Salesforce, PowerSchool, Google Suite, and Constant Contact Sensitivity to the ethnic, racial, and religious backgrounds of the student body Valid driver's license with a good driving record Strong personal alignment with the mission of Cristo Rey Jesuit High School. Cristo Rey Jesuit High School - Who We Are Cristo Rey Jesuit High School is part of a national network of 41 high schools that transform urban education through a unique integration of college-prep academics, professional experience, and spiritual formation, with a focus on students of limited financial means. As a private, Catholic, Jesuit high school serving 450 students, Cristo Rey Jesuit's mission is to provide an affordable Catholic secondary education with a college-prep curriculum and a Corporate Work Study Program (CWSP) to prepare graduates for success in college, work, and life. The Cristo Rey team believes that a sound intellect is only one important component of preparation for college and life. Through both their CWSP experience and intentional opportunities for character and spiritual growth within the school day, Cristo Rey students develop the work ethic, resilience, confidence, empathy, openness to growth, and commitment to justice that help ensure their long-term success and enable them to lead by example. Cristo Rey Jesuit High School Milwaukee is an equal opportunity employer that provides equal employment opportunities to applicants without regard to race, ethnicity, religion, sex, or national origin.

Posted 3 weeks ago

Planned Parenthood logo

Patient Relations Associate - Bilingual

Planned ParenthoodSmithtown, NY

$21 - $22 / hour

Position Summary: Under the direction of the Director, Patient Relations Center, the Patient Relations Associate (PRA) provides friendly, accurate, and efficient telephone customer service, and schedules appointments on PPHP’s Clinical Information System (CIS). As the front-line contact with PPHP’s customers, the PRA responds in a personalized and sensitive manner with accurate information to arrange convenient appointments and provide accurate referrals for service. In addition, the PRA assures departmental compliance with affiliate policies regarding appointments, confidentiality and accurately enters registration, insurance, and appointment data into the computer. Essential Functions: Answer in-bound telephone calls within three rings and according to protocol. (i.e., Planned Parenthood Hudson Peconic; this is Ernestine. How may I help you?). Answer callers’ questions regarding hours, services, directions, prices, referrals, etc. Forward callers with medical questions and concerns to appropriate health center staff. Ask appropriate questions to determine type of visit necessary for the patient needs. Schedule patient appointments on CIS using existing registration information or by processing a “mini” registration. Accurately record insurance information on system; verify that coverage is in effect; verify that insurance covers the services being requested. Obtain pre-authorization for services from third-party insurers as needed, and provide detailed documentation of such authorization. Perform sliding fee scale assessment as required. Screens and provides information on available programs, i.e., Family Planning Benefits Program (FPBP), Medicaid for Pregnant Women, etc. Provide all information to ensure that the patient is prepared for his/her visit to a PPHP health center. Supports and encourages a culture that: Provides a rich conduit of information and ideas between sites and other PPHP departments; o Participates in ongoing feedback with colleagues. Incorporates customer satisfaction into all aspects of the work; and Encourages Team to take responsibility for evaluating and improving systems. Demonstrates flexibility and teamwork: Understands the interaction between this position and others with whom the position works directly and indirectly. Ensures that interactions incorporate PPHP Service Standards and values of integrity, partnership, customer focus, communication and quality. Supports effort of the PPHP’s diversity program to provide services that are culturally and linguistically competent; takes the initiative to develop own awareness and knowledge of diversity Completes all responsibilities according to established protocols, policies and standard practices in the areas of customer service, quality assurance and regulatory compliance programs such as HIPAA (Health Information Portability & Accountability Act), OSHA (Occupational Safety & Health Act), CLIA (Clinical Laboratory Improvement Administration) and Title X. Non-Essential Functions: Provide feedback to management regarding trends that may impact services, programs or marketing plans. Complete all responsibilities according to established protocols, policies and standard practices in the areas of customer service, quality assurance and regulatory compliance programs such as HIPAA. Regularly checks personal PPHP email account for important affiliate-related communications, at least every 24 hours. Qualifications: Experience, Education and Licensure: Commitment to the mission and goals of Planned Parenthood. Minimum High school diploma or equivalent, with one year of experience in a call center, a health care setting, or providing customer service. Excellent customer service skills, especially a calm and friendly telephone manner. Adept at using CIS software and MS Outlook programs utilized in this affiliate. Ability to perform detail-oriented work routinely. Ability to handle confidential information discreetly. Ability to speak Spanish or other languages common to the PPHP’s clientele, preferred. Ability to work flexible hours including evenings and weekends. $21.25 per hour, after successful completion of probationary period, increase to $21.75 per hour. PPHP offers a comprehensive and competitive benefits package, including Medical, Dental, Vision, Life, STD/LTD, Voluntary Benefits, may be eligible for (Paid) Maternity Leave after one year of employment, Tuition Reimbursement Program, Preceptorship Bonus, Quarterly Bonus program and a 401(k) Plan with a match. The salary range and/or hourly rate listed is a good-faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable including location, specialty, service line, years of relevant or relatable experience, education, credentials, budget and internal equity.

Posted 30+ days ago

DMCA logo

Client Relations Coordinator

DMCAAustin, TX
De Mott, Curtright & Armendáriz, LLP is a stable and fast-paced immigration law firm that's passionate about helping people and we're looking for a bright and compassionate Bilingual Client Relations Coordinator to join our Austin office. You'll work in a supportive, professional environment where collaboration and growth are encouraged, and your work truly makes a difference. If you're a people person with a heart for service, a head for problem-solving, and a love for working in a multicultural environment, we want to hear from you. What You'll Do As one of the first friendly faces (and voices) our clients meet, you'll be the heart of our Austin office. Your days will include: Greeting and guiding clients with warmth and professionalism- on the phone, virtually, and in person Scheduling appointments and consultations across multiple calendars Handling payments and opening new cases with accuracy and care Creating daily reports to help our team stay sharp and on track Supporting clients with clear, informed, and compassionate communication Flagging urgent issues and helping resolve concerns creatively Promoting DMCA values and a positive, collaborative workplace Supporting your team and celebrating wins-big and small What We're Looking For We're searching for someone who is: Bilingual in English and Spanish (fluently, please!) Friendly, resourceful, and detail-oriented Energized by working with diverse communities Able to handle confidential information with care Confident using Microsoft Office and standard office equipment Comfortable juggling multiple responsibilities in a busy legal setting Available full-time, Monday to Friday, 8am to 5pm Bonus points if you have: 6+ months of accounting or payment handling experience A Bachelor's Degree Strong leadership instincts and critical thinking skills Why You'll Love It Here: Team culture: We work hard but know how to keep it collaborative, curious, and caffeinated. Growth-friendly: We're big on professional development. Meaningful work: You're not just moving paper - you're helping people build better futures. Prime Location: Our Austin office is located on vibrant South Congress-surrounded by great coffee, local eats, and that signature Austin hustle. What You'll Get Competitive hourly pay (based on experience) Full-time stability with lots of room to grow Employer-paid medical insurance + optional dental & vision Employer-paid life and long-term disability insurance 401(k) with employer matching PTO, paid vacation, and holiday pay A team that supports each other A mission that gives your work meaning every single day If you're looking for more than just a job-and want to be part of something impactful-come grow with us at DMCA.

Posted 30+ days ago

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Director Domestic Relations

County of BlairHollidaysburg, PA

$72,180 - $72,180 / year

The director within Domestic Relations works closely with the president judge and the state Bureau of Child Support to perform complex administrative duties that involve analyzing operations, directly supervising a staff of approximately seven, overseeing a department twice that size, and managing finances. Essential functions include serving as senior-most resource and authority for questions; implementing and interpreting policies and procedures; ensuring regulatory compliance; preparing and monitoring annual budget; ensuring department meets performance measures in federal fiscal year set forth by Bureau of Child Support; directing, supervising, and evaluating delivery of services and training needs for deputy director, case managers, and enforcement specialist; conducting regular meetings with staff; addressing performance matters; monitoring work of attorneys dedicated to department; preparing monthly statement of expenditures; ensuring receipt of state reimbursement of department employment-related expenses; reconciling relevant bank accounts; ensuring achievement of all performance measures implemented by Bureau of Child Support; participating in external job-related organizations; and pursuing professional development. Requirements Qualified candidates will hold a bachelor’s degree in criminal justice, psychology, social work, sociology, ore other related field OR the equivalent combination of education and experience via a supervisory-level assignment; minimum of five years of progressively responsible work experience in social services, with at least two years in an administrative, supervisory capacity; supervisory and management experience with comparably sized staff; strong customer service orientation; effective interpersonal relations and communications skills (both written and verbal); skill to effectively diffuse antagonistic situations; skills to elicit information in emotional situations; computer literacy, and demonstrated experience setting schedules, meeting deadlines, and managing multiple priorities. Benefits Competitive benefits package starts immediately and includes 90% employer-paid PPO health and vision plan, prescription plan, defined benefit pension plan, optional defined contribution plan, group term life insurance, 14 annual paid holidays, and ample time-off provisions. Starting salary $72,180.42 a year. EQUAL OPPORTUNITY EMPLOYER

Posted 1 week ago

BPCM logo

Account Executive, Influencer And Celebrity Relations

BPCMWest Hollywood, CA

$55,000 - $67,000 / year

BPCM is a women-led public relations and communications agency built on strategic brand partnerships and sustainable storytelling. Our greatest strength is our team, and we prioritize their wellbeing, growth, and connection. We are committed to sustainability, brand excellence, and creating meaningful, culturally resonant narratives for our clients. We look for individuals who are excited to join a collaborative, innovative environment where ideas are valued and growth is encouraged. The candidate will cultivate an abundance of relationships with influencers and their teams in a variety of categories and work across all aspects of influencer marketing – including: incentivizing influencers to participate in brand campaigns and developing relationships via earned programming, assisting with the preparation and execution of influencer campaigns and prompting high-impact results via creative programming. Our ideal candidate is a great multi-tasker and collaborative team player, who is well organized with 2-3 years of experience in influencer relations or influencer marketing experience. Requirements Responsibilities will be (but are not limited to): Develop client-appropriate target lists and assisting in development of celebrity and influencer brand strategies Assist in execution of influencer & celebrity relations strategies for clients across fashion, wine & spirits, beauty, mobility, and more Create call agendas and take notes outlining client and internal action items Work to foster and develop relationships with brand-appropriate influencers & stylists and their teams Consistently research new up-and-coming talent, emerging influencers, award season films and buzz-worthy VIP events and communicating to the team and clients where appropriate Support in planning small influencer activations, events and programs Manage shipping and messengering products & mailings, ensuring accuracy in presentation and delivery in collaboration with in-house teams and/or BPCM’s showroom manager Pro-actively search for client placements on social media & photo sites and distributing images to the client once secured Ensure appropriate presentation of client collections within the showroom and managing inventories Participate in brainstorms for creative partnership and activation ideas for clients Support with VIP outreach to talent teams (publicists, managers and agents) to secure targeted talent to attend client or project-based events Coordinate white-glove services for special events, including booking glam, cars and wardrobe and creating a detailed event itinerary for each VIP event attendee Create celebrity dressing and special event press releases and distributing them to fashion and entertainment media via Launchmetrics Participate in Los Angeles event staffing for clients across the company Support team in updating weekly and monthly client reports as well as any project, event, or campaign recaps Track and report social media metrics both manually and through Lefty or client-preferred platforms Desired Skills & Experience: Previous experience, at least 2-3 years, working in influencer marketing (agency or in-house) Excellent communication and interpersonal skills with the ability to build and maintain relationships Some relationships with influencers, talent teams (assistant level and up), managers, agents, stylists, etc. Knowledge of social media platforms and influencers across the fields of fashion, beauty, lifestyle and other topics of personal interest Ability and eagerness to learn and integrate AI tools and platforms Awareness of and passion for discovering interesting influencers and tastemakers based in LA across all professional fields Problem solving and solutions-oriented with a proactive attitude Ability to multi-task and juggle a diverse range of clients and projects Proficient computer skills i.e., PowerPoint, Excel and Word Experience using Launchmetrics a plus, but not required Benefits Medical, Dental, Vision Benefits 401k and additional supplementary benefits WFH Stipend Summer Fridays Generous PTO policy with a 2-week holiday break in December This role will be hybrid, 3 days minimum in office. The anticipated salary range for this position is $55,000.00- $67,000.00 annually. Actual compensation is based on a range of factors including but not limited to skill set, level of experience, and location. Whether a prospective employee will be paid within the compensation range listed above will depend on a number of factors including but not limited to the candidate's depth of experience and qualifications; the level of specialization the role requires; budgetary considerations, and the local market conditions that exist where the employee will be based. Why BPCM: We believe that the strongest aspect of our agency is our team, and we take great care in ensuring their wellbeing, connection and support. Our past, present and future team will tell you that BPCM is extremely strong at balancing a fast-paced, high-achieving environment with a strong community and individual care. Our agency is committed to excellence for our clients, and for each other. We offer a competitive salary, benefits, hybrid work schedule, WFH stipend, summer hours and a generous Paid Time Off policy. BPCM is committed to fostering and promoting an inclusive environment that allows us to recruit and retain highly talented staff with diverse backgrounds and differing abilities. The job description is to be used merely as a guide of expectations rather than an exhaustive list of all duties and competencies. All requirements and skills are subject to change as business needs evolve.

Posted 2 weeks ago

Planned Parenthood logo

Patient Relations Associate - Bilingual

Planned ParenthoodSmithtown, NY

$21 - $22 / hour

Position Summary: Under the direction of the Director, Patient Relations Center, the Patient Relations Associate (PRA) provides friendly, accurate, and efficient telephone customer service, and schedules appointments on PPHP’s Clinical Information System (CIS). As the front-line contact with PPHP’s customers, the PRA responds in a personalized and sensitive manner with accurate information to arrange convenient appointments and provide accurate referrals for service. In addition, the PRA assures departmental compliance with affiliate policies regarding appointments, confidentiality and accurately enters registration, insurance, and appointment data into the computer. Essential Functions: Answer in-bound telephone calls within three rings and according to protocol. (i.e., Planned Parenthood Hudson Peconic; this is Ernestine. How may I help you?). Answer callers’ questions regarding hours, services, directions, prices, referrals, etc. Forward callers with medical questions and concerns to appropriate health center staff. Ask appropriate questions to determine type of visit necessary for the patient needs. Schedule patient appointments on CIS using existing registration information or by processing a “mini” registration. Accurately record insurance information on system; verify that coverage is in effect; verify that insurance covers the services being requested. Obtain pre-authorization for services from third-party insurers as needed, and provide detailed documentation of such authorization. Perform sliding fee scale assessment as required. Screens and provides information on available programs, i.e., Family Planning Benefits Program (FPBP), Medicaid for Pregnant Women, etc. Provide all information to ensure that the patient is prepared for his/her visit to a PPHP health center. Supports and encourages a culture that: Provides a rich conduit of information and ideas between sites and other PPHP departments; Participates in ongoing feedback with colleagues. Incorporates customer satisfaction into all aspects of the work. Encourages Team to take responsibility for evaluating and improving systems. Demonstrates flexibility and teamwork; understands the interaction between this position and others with whom the position works directly and indirectly. Ensures that interactions incorporate PPHP Service Standards and values of integrity, partnership, customer focus, communication and quality. Supports effort of the PPHP’s diversity program to provide services that are culturally and linguistically competent; takes the initiative to develop own awareness and knowledge of diversity. Completes all responsibilities according to established protocols, policies and standard practices in the areas of customer service, quality assurance and regulatory compliance programs such as HIPAA (Health Information Portability & Accountability Act), OSHA (Occupational Safety & Health Act), CLIA (Clinical Laboratory Improvement Administration) and Title X. Non-Essential Functions: Provide feedback to management regarding trends that may impact services, programs or marketing plans. Complete all responsibilities according to established protocols, policies and standard practices in the areas of customer service, quality assurance and regulatory compliance programs such as HIPAA. Regularly checks personal PPHP email account for important affiliate-related communications, at least every 24 hours. Qualifications: Experience, Education and Licensure: Commitment to the mission and goals of Planned Parenthood. Minimum High school diploma or equivalent, with one year of experience in a call center, a health care setting, or providing customer service. Excellent customer service skills, especially a calm and friendly telephone manner. Adept at using CIS software and MS Outlook programs utilized in this affiliate. Ability to perform detail-oriented work routinely. Ability to handle confidential information discreetly. Ability to speak Spanish or other languages common to the PPHP’s clientele, preferred. Ability to work flexible hours including evenings and weekends. $21.25 per hour, after successful completion of probationary period increase to $21.75 per hour. PPHP offers a comprehensive and competitive benefits package including Medical, Dental, Vision, Life, STD/LTD, Voluntary Benefits, may be eligible for (Paid) Maternity Leave after one year of employment, Tuition Reimbursement Program, Preceptorship Bonus, Quarterly Bonus program and a 401(k) Plan with a match. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable including location, specialty, service line, years of relevant or relatable experience, education, credentials, budget and internal equity.

Posted 30+ days ago

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Manager, Tenant Relations, Operations & Events- Part-Time

Harrisburg Property ServicesHarrisburg, PA
Company: Harrisburg Property Services Division: Operations Department: Operations Operations Team Member - We offer more.... Pro-rated Paid Holidays and Sick Days Pro-rated PTO Harristown Inc & Harrisburg Property Services, LLC aim to "Make Harrisburg Better Ever Day"! We are a mission-based real estate development company founded in 1974 based in Harrisburg that strives to create economic growth that will benefit the entire city. We are known for the great care we take with tenants, customers, and employees alike. Our core values focus on integrity, teamwork & collaboration, health & wellness, safety, and problem-solving We believe that together we can make a positive impact on the world around us and Harrisburg in particular As a team member in our Operations Department we offer a competitive wage based upon experience! Why Should You Apply? Be part of the mission to make Harrisburg Better Every Day We offer great benefits and we work hard to acknowledge your contributions Opportunities for on-the-job training and growth within the organization Position Summary: Under the direction of the Vice President, Enterprise Services, this position provides comprehensive communications, tenant/customer support services across all departments and affiliate entities. This individual acts as a central point of contact for commercial and residential tenant relations and requests. This role requires a strong ability to manage tenant/customer requests with professionalism and care, coordinate across departments, and delivery of timely communication through company's work order systems and task confirmations. Responsibilities also include support for special event coordination and execution, and various administrative functions for the company. This position plays a key role in shaping tenant experiences and ensuring positive engagement across all channels. Primary Duties & Responsibilities: Communications: Distribute tenant and company staff notices regarding all facility issues and events. Manage messaging related to building policies in coordination with company's facility management and security teams. Tenant & Customer Relations: Customer Service & Request Management: Act as liaison for tenant requests by managing the company email resource account and by phone in creating and routing company work order requests. Manage work orders through their progression from customer-based generation to eventual close-out confirmation. Maintain high levels of customer satisfaction and build loyalty through timely follow-up and clear communication and regular interaction with tenants. Operational Support: Event & Facilities Coordination: Support coordination and communication of special events, including day of event execution Provide logistical support for facility-wide events and holiday celebrations. Visual Merchandising & Décor: Oversee all indoor and outdoor plant contracts throughout Strawberry Square. Coordinate with outside contractors for seasonal and holiday décor installations throughout the Strawberry Square and residential locations. Maintain signage ensuring consistent and professional presentation of directories and notices. Administrative & Office Support: Administration duties for security access control systems in the Strawberry Square complex. Order and manage office supplies. Answer and appropriately route calls coming into general HPS phone lines to include monitoring voicemail system. Other Requirements: Regular, reliable attendance is essential for successful job performance. Flexibility to work occasional evenings and weekends, as needed based on Special Event demands. Compliance with all HPS policies, procedures, and safety protocols. We are Equal Opportunity Employers (M/F/D/V).

Posted 30+ days ago

Judge Group logo

Labor Relations Manager

Judge Groupsaddle river, NJ

$135,000 - $175,000 / year

Location: Woodbridge (Township), NJ Salary: $135,000.00 USD Annually - $175,000.00 USD Annually Description: Manager of Labor Relations Role Summary The Manager of Labor Relations serves as the primary liaison between a network of independent retail companies and the union locals representing their store associates. This role is responsible for building constructive labor-management relationships and providing expert recommendations on contract administration, negotiations, and labor law compliance. Essential Functions Stakeholder Engagement: Act as a key liaison between member companies and union representatives; facilitate day-to-day communication regarding policies and contractual obligations. Negotiations & Analysis: Serve as a spokesperson in collective bargaining negotiations. Develop strategies, draft proposals, and perform financial cost analysis to support data-driven decision-making. Compliance & Counsel: Advise leadership on labor law (FLSA, ERISA, ADA, EEOC, etc.) and recommend strategies for grievances, arbitrations, and workplace investigations. Contract Administration: Ensure the accurate implementation of negotiated contract changes and maintain all related documentation and labor agreements. Committee Leadership: Represent the organization on Labor Relations and Government Relations committees to align labor strategies with operational goals. Qualifications Education: Bachelor’s degree in Human Resources, Labor Relations, or a related field. Experience: 10+ years of experience in labor relations or HR within a unionized environment (retail experience preferred). Technical Skills: Proficiency in HRIS systems (e.g., PeopleSoft or Dayforce) and advanced Microsoft Excel skills for financial modeling. Communication: Exceptional negotiation and presentation skills with the ability to influence diverse stakeholders. Availability: Ability to work a flexible schedule and travel as required to meet business demands. Benefits & Requirements Benefits: Comprehensive Medical, Dental, and Vision insurance; 401(k) plan. Schedule: Hybrid (4 days on-site, 1 day remote). Authorization: Must be authorized to work in the United States. #JDP By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help. Contact: jhotchkiss@judge.com This job and many more are available through The Judge Group. Find us on the web at www.judge.com

Posted 30+ days ago

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Client Relations Associate (Remote)

Nterval FundingHouston, TX

$20 - $25 / year

ABOUT NTERVAL FUNDING Nterval Funding is a fast-growing financial services company specializing in real estate commission advances. We partner with real estate professionals nationwide, giving them early access to their earned commissions so they can maintain consistent cash flow, grow their businesses, and achieve peace of mind. Our team values speed, service, and trust — making us a top choice for agents who want to focus on closing deals, not waiting for paychecks. This role starts as part-time (20–30 hours per week, Monday–Friday). The hourly pay range for this role is $20–$25 per hour. WHY YOU’LL LOVE WORKING HERE • Competitive compensation package with growth opportunities • Flexible remote/hybrid work options • Professional development and industry training • Supportive, entrepreneurial culture that values initiative and ownership • Direct exposure to executive leadership and decision-making • Opportunity to work in a high-growth fintech niche within the real estate industry ROLE SUMMARY As the Client Success Representative, you will be the first point of contact for real estate agents exploring a commission advance. You’ll guide clients through the application and onboarding process, help them submit accurate documentation, and prepare files for review and approval. This role focuses on pre-approval support — making sure agents understand what’s needed, helping them complete the application, and ensuring all information is accurate and ready for decision. You’ll also reconnect with agents who started but didn’t finish an application, support their questions, and maintain fast, friendly communication throughout. This is a fast-paced, communication-heavy role that requires strong organization, responsiveness, and excellent client service skills. YOUR DAY-TO-DAY • Respond to prospective clients across phone, text, email, and chat • Guide agents through the application and documentation submission process • Review incoming documents for completeness and accuracy • Identify early blockers (missing forms, unclear dates, inconsistent information) • Follow up with agents who started but have not completed an application • Prepare clean and accurate files for approval review • Maintain high inbound response speed and deliver an exceptional client experience • Educate clients on next steps, documentation requirements, and timelines • Update Salesforce with client details, document status, and application progress • Coordinate internally with operations as files move toward approval • Track application progress and ensure timely movement toward a decision WHO WE’RE LOOKING FOR • Customer service reps comfortable with high-volume outreach • Individuals who enjoy helping clients through onboarding and documentation • Fast responders who stay organized under pressure • Strong communicators who enjoy problem-solving and helping clients succeed If this sounds like a role where you’d excel, we’d look forward to connecting with you. Requirements WHAT MAKES YOU A GREAT FIT • Experience in client success, sales, operations management, or account management • Working knowledge of CRM systems (Salesforce experience is a plus) • Strong problem-solving abilities and multitasking skills • Excellent written and verbal communication • Highly organized with the ability to manage multiple deadlines • Exposure to financial services, mortgage, escrow, title, or real estate transactions is a plus • Professional, proactive, and accountable Benefits • Remote work flexibility • Professional development support • Opportunities to grow into full-time with broader benefits • Opportunities for advancement as the company grows

Posted 3 weeks ago

PwC logo

Advisor Relations Senior Manager

PwCWashington, DC

$124,000 - $280,000 / year

Industry/Sector Not Applicable Specialism IFS - Internal Firm Services - Other Management Level Senior Manager Job Description & Summary At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information. Those in operations and strategy at PwC will track, manage, and report on strategic initiatives and projects. In this role, you will support leaders by handling key responsibilities, representing their point of view in meetings and decisions, and anticipating their future needs. Additionally, you will organise leadership team calls and meetings, oversee research and data analysis, promote consistent execution across sectors, and collaborate across lines of service for knowledge sharing and promoting technology/tools for sales and delivery. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Analyst & Advisor Relations team, you will own PwC's engagement with priority third-party advisors, ensuring strong positioning in advisor-influenced deals. As a Senior Manager, you will blend relationship management with pursuit enablement, acting as a sourcing strategist to elevate PwC's credibility during competitive evaluations. This role offers significant impact through mentoring and developing teams while driving strategic sourcing influence across the firm. PwC's Analyst & Advisor Relations team shapes market perception and sourcing influence by managing strategic relationships with leading third-party analysts and advisors. We drive competitive positioning, pursue enablement, and insight-led engagement to elevate PwC's relevance, visibility, and commercial outcomes. Responsibilities Own engagement with key third-party advisors to strengthen PwC's market position Act as a sourcing strategist to improve competitive evaluation outcomes Blend relationship management with pursuit enablement to support major opportunities Mentor and develop high-performing teams to expand strategic sourcing impact Drive influence across the firm through structured collaboration and alignment Ensure communication, coordination, and alignment with stakeholders Identify opportunities to enhance PwC's reputation with third-party advisors Foster a culture of teamwork, consistency, and continuous improvement What You Must Have Bachelor's degree At least 7 years of experience with a minimum of 4 years of experience as Third Party Advisor in Advisor Relations What Sets You Apart Experience in sourcing advisory, analyst/advisor relations, sales enablement, or consulting Demonstrated success engaging third-party advisors in sourcing cycles Pursuit coaching capabilities and ability to shape compelling narratives Familiarity with major sourcing advisory firms and their processes Ability to collaborate with partners and marketing/sales peers Experience managing multiple pursuits and advisor relationships simultaneously Track record of converting advisor relationships into sourced or influenced wins Ability to operate as both strategist and coach during sourcing cycles Experience hosting sourcing workshops and co-branded engagements Ability to integrate advisor insights into pursuit and go-to-market strategies Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

Sentara Healthcare logo

Guest Relations Representative

Sentara HealthcareHampton, VA

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Job Description

City/State

Hampton, VA

Work Shift

Rotating

Overview:

Sentara CarePlex Hospital, in Hampton, VA, is currently hiring a Guest Relations Representative. This will be a full time, evening (2nd) shift position, with some day shifts, as needed.

Hours

  • Monday- Friday: 3:00pm- 11:30pm, with some day shifts as needed

  • Rotating Weekends

Overview

The Guest Relations Representative is a liaison between patients, families, visitors, and hospital and medical team members. Responsible for providing a welcoming and genuine environment and address concerns to ensure a smooth and comfortable experience for patients. Responsible for verifying patient registration and escorting patients and guests to their destination by walking or use of a wheelchair. Gives personal attention, takes personal responsibility and uses teamwork when providing guest services. Responds promptly to patient, family and team member requests. Assists in the identification of patient and family needs and secures appropriate referrals, solutions and services to the identified needs. Collects data and documentation to assist in the identification of areas needing improved customer service. Assists leaders in recommending changes in facility and departmental policy and procedure. Facilitates improved customer service by identifying, investigating and directing complaints, concerns and compliments to the appropriate team members and leaders. Records and submits all documentation/statistical reports for services provided to patients and families, including transportation vouchers, bus passes, emergency clothing, etc. Assists the leadership team with the ongoing evaluation of the program, customer satisfaction, development of personal and departmental educational plans and quality guidelines. Maintains close communication with leaders regarding the department and problem areas. Requests assistance as needed for additional team members or other resources. Clerical handling of departmental, hospital and organizational reports and forms. Assists leadership team with the orientation, daily activities and evaluation of volunteers and interns.

Education

  • High School Grad or Equivalent (Required)

Experience

  • Must have at least one year of customer service experience (Required)

  • Strong clerical/admin skills are a plus!

Benefits: Caring For Your Family and Your Career

  • Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Long-Term, Short-Term Disability, and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
  • Student Debt Pay Down - $10,000
  • Reimbursement for certifications and free access to complete CEUs and professional development
  • Pet Insurance
  • Legal Resources Plan
  • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Sentara CarePlex Hospital, located in Hampton, VA, is a 224-bed technologically advanced, acute care facility, and Certified Primary Stroke Center. Other features include specialized services in heart and vascular, urologic care, along with advanced diagnostic and surgical capabilities, a hospitalist program, and one of the state's busiest emergency departments. We are also home to the Orthopedic Hospital at Sentara CarePlex Hospital, the area's first dedicated orthopedic hospital. We improve health every day, come be a part of the community.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

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