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Team Member Relations Analyst-logo
Team Member Relations Analyst
TMN Toyota Motor North America CompanyOntario, California
Overview Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us. To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time. Who we’re looking for Toyota’s Human Resources Department is looking for a passionate and highly motivated Analyst, Team Member Relations. The primary responsibility of this role is to support Toyota Motor North America-North America Parts Center California (TMNA-NAPCC) Team Member Relations. The person in this role will support the Human Resources department's objective to maintain and improve positive team member relations and ensure TMNA-NAPCC success. This position is based in Ontario, California. The selected candidate will be expected to reside within commutable distance of this location. What you’ll be doing Advocate for Team Members: build relationships with team members, resolve problems, communicate team member viewpoint Advocate for Toyota: ensure consistent policy application, promote continuous improvement, promote team member engagement, communicate Toyota viewpoint Partner with Operations Management: build relationships with management, understand business operations, develop management staff to ensure positive morale Spend time each day on the floor to know team members and understand their perspective (i.e., visits multiple groups each week, knows TMs by name) Identify training needs and supports action plans to meet the specific needs of group leaders and above This list is not all inclusive of daily responsibilities What you bring Bachelor’s degree (or higher), or 5+ years of equivalent professional work experience relevant to this position HR experience Proficiency with Microsoft Excel Ability and willingness to work overtime as needed, approximately 5% Ability to travel 5% of the time, approximately once per quarter Added bonus if you have Experience with Employee Relations/Team Member Relations/Investigations role or similar HR function Information Systems/Technology education or experience including experience automating systems and reporting to improve processes (Y/N – text follow up) Workday experience Experience with Power BI Experience with Kronos What We’ll Bring During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include: A work environment built on teamwork, flexibility and respect Professional growth and development programs to help advance your career, as well as tuition reimbursement Team Member Vehicle Purchase Discount Toyota Team Member Lease Vehicle Program (if applicable) Comprehensive health care and wellness plans for your entire family Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute Paid holidays and paid time off Referral services related to prenatal services, adoption, childcare, schools and more Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA) The annual base salary range for this position is $82,700.00 - $134,400.00. Belonging at Toyota Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com .

Posted 3 days ago

Comm Relations Director-logo
Comm Relations Director
Thrive CareerFort Myers, Florida
The right person for our Community Relations Director role (aka full-time community sales lead) is a “hunter with a heart." The Community Relations Director is responsible for the overall sales strategy and is an individual who creates and drives business for the community by exceeding community occupancy projections. The goals and responsibility for this position are in the areas of networking, building partnerships, and targeting high growth opportunities. In addition, this position will provide oversight to event marketing both internally and externally. This position is “home-based” at the specific Thrive community and will require some travel by car in order to build a referral base/sourcing partners with the local community health care providers and the professional business community at large. A reliable mode of transportation and a safe driving record is mandatory. Hunter with a heart. Say it out loud. What visual does it stir within you? What should it stir you might ask? Think less angry, irreverent cannibal and more warrior, poet William Wallace (FYI - if you don’t know the movie Braveheart then please gently set down this paper and run to the nearest Netflix viewing platform. You can thank us later.) I MAY BE A GOOD FIT IF I…….. Possess a genuine heart and passion for impacting people and improving their quality of life. Have at least two years of experience in sales/business development or graduated from a sales program and a demonstrated ranking in top 10% of sales team. Am approachable, an engaged listener and a great communicator. Am able to throw a marshmallow at someone at high velocity. Have an “intrapreneurial spirit”- a mindset that embraces innovation and is skilled at problem solving. Demonstrate GRIT - passion and perseverance for long term goals. Represent unquestionable ethics and integrity. Know the story of General Stockdale and be able to convey the lessons from his life. Display strong organizational skills as well as the ability to follow-up, detail-oriented, ability to multi-task, prioritize projects, and objectives while meeting deadlines. Am creative and effective at “cold calling”. Am able to finish a Rubik’s Cube in under 25 1/2 hours. Understand and have proficient computer skills utilizing Microsoft Office, Excel, and a CRM. Am exceptionally strong at customer service. Have a desire to win and am extremely goal oriented. Understand and represent Servant Leadership - You can balance team and individual responsibilities, while contributing to a positive team culture. Embrace tough conversations because you think the result is worth the difficulty. Can implement creative solutions specific to sales and marketing efforts.

Posted 30+ days ago

Manager of Government Relations-logo
Manager of Government Relations
Team Select Home CarePhoenix, Arizona
The Manager of Government Relations (MGR) plays a key supporting role within Team Select’s Government Relations function. The MGR focuses on implementing advocacy strategies, developing communication tools, and coordinating government relations initiatives. The MGR will assist in executing the policy agenda and ensuring internal and external stakeholders are informed and engaged. In this role, you will report to the Vice President of Government Relations (VPGR). Duties/Responsibilities: Assist in implementing the organization’s government relations and advocacy strategies at the state and federal levels Monitor legislative and regulatory activity and prepare internal summaries, alerts, and talking points for key stakeholders Coordinate and support communication efforts related to public policy and advocacy in collaboration with the Marketing and Communications team Translate policy initiatives into accessible content for employees, patients, families, and community partners Support the development of advocacy materials, briefing documents, newsletters, social media content, and public-facing communication Help plan and organize meetings, events, and advocacy campaigns involving legislators, regulators, and internal stakeholders Assist in managing external consultants and lobbying resources as directed by the VPGR Conduct research and prepare background materials on legislative priorities, emerging issues, and competitor activities Track and measure advocacy impact and engagement across key audiences Serve as an internal liaison to ensure consistent communication and alignment between departments and offices on policy-related matters Ensuring political compliance with all state and federal ethics laws about lobbying and advocacy efforts of state and federal government officials and employees Achieves goals and performs all other duties as assigned by the VPGR Required Skills/Qualifications: Strong writing and editing skills with the ability to synthesize complex topics into clear, engaging messages Experience coordinating communications across multiple platforms and audiences Understanding of legislative and regulatory environments, particularly in the healthcare space (preferred) Strong organizational skills and attention to detail Collaborative, team-oriented, and comfortable working across departments Ability to manage multiple projects and deadlines in a fast-paced environment Travel required Education/Experience/Licenses/Certifications: Bachelor’s degree required. Degree in political science, public administration, public policy, or a related field (preferred) Two or more years of work/internship experience in state or federal administration or department, government relations, state legislature, and/or Congress highly preferred Physical Requirements: “You are not required to disclose information about physical or mental limitations that you believe will not interfere with your ability to do the job. However, you should disclose any physical or mental impairment for which special arrangements or accommodations are needed to enable you to perform the job's essential functions. Your description of any impairment and suggestions for reasonable accommodations will be considered in providing reasonable accommodations.” Requires the ability to write, dictate or use a keyboard to communicate directives Utilizes proper body mechanics in multiple environments Requires the ability to function in multiple environments FLSA Status : Exempt EEO Status : Executive/Senior Level Officials and Managers Benefits + Perks of Joining the Team Select Family Medical, Dental, and Vision Insurance Paid Time Off and Paid Sick Time 401(k) Referral Program *Current internal employees will not need to relocate to Arizona. External applicants will be required to relocate to Arizona and report in to the Phoenix, AZ Headquarters office if you currently do not reside in the Phoenix Metropolitan Area* Pay Range: $90,000+ / salary Team Select Home Care reserves the right to change the above job description and qualifications without notice. Team Select Home Care will not discriminate against you on the basis of race, color, religion, national origin, sex, sexual preference, disability, political belief, veteran status, age, or any other status protected by law. Team Select Home Care is an employment-at-will employer.

Posted 30+ days ago

Manager - Employee and Labor Relations-logo
Manager - Employee and Labor Relations
ONEOK Services CompanyTulsa, Oklahoma
#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused. JOB SUMMARY Job Profile Summary The Employee & Labor Relations Manager at ONEOK is a pivotal leadership role reporting to the Talent Management Director. This position is key strategic advisor and HR leader, driving employee and labor relations strategies that align with ONEOK's organizational goals. By fostering positive relationships and ensuring compliance with legal and regulatory requirements, this role supports a collaborative and productive work environment through: Strategic Partnering for Employee Relations and Compliance: Collaborate with key stakeholders to establish strategies, policies, and practices that align with business needs, mitigate risk, and ensure compliance with labor and employment laws. Team Development and Culture Enhancement: Set the vision for and develop a team of Employee Relations (ER) professionals who execute ER functions, while partnering with HRBP and Performance Excellence teams to strengthen workplace culture and employee engagement. Labor Relations Strategy and Union Management: Partner with internal and external stakeholders to develop labor relations strategies, foster strong relationships with labor unions, and effectively manage negotiations and labor-related matters. Essential Functions and Responsibilities Key Role Responsibilities: The Employee & Labor Relations Manager will align with and uphold the following key responsibilities across core HR capabilities: Employee Relations Management Oversee the Investigation and resolution of employee grievances, complaints, and disciplinary matters, ensuring fairness, consistency, and adherence to policies. Partner with HRBPs and other teams to address employee relations issues holistically, including accommodations and initiatives to enhance belonging and equity. Collaborative partner in performance management, grievance resolution, and corrective actions in alignment with company policies and collective bargaining agreements. Labor Relations Oversight Build and maintain collaborative relationships with labor unions, serving as a liaison to foster effective labor-management relations. Partner with legal in collective bargaining and labor agreement negotiations, aligning labor agreements with business objectives and legal compliance. Proactively address labor-related concerns and grievances, ensuring alignment with labor agreements and promoting a collaborative work environment. Policies & Compliance Ensure adherence to labor laws, regulations, and organizational policies, staying informed of changes in legal and industry standards. Develop, review, and implement employee relations policies and procedures to ensure fairness and compliance. Monitor compliance efforts across employee and labor relations processes, maintaining appropriate documentation and governance practices. Collaboration & Stakeholder Engagement Partner with HR teams, leadership, and external stakeholders to align employee and labor strategies with organizational goals. Build relationships with labor unions, employees, and leaders to foster collaboration and inclusivity. Provide strategic guidance to leadership on labor and employee relations issues, driving informed decision-making. Risk Management Identify and address risks in employee and labor relations processes, ensuring proactive management and adherence to compliance standards. Implement governance practices to maintain comprehensive documentation and mitigate organizational risks. Analyze employee relations data to identify trends, provide actionable insights, and guide decision-making for continuous improvement. Key Leadership Responsibilities The Employee & Labor Relations Manager must demonstrate exceptional leadership skills, fostering a culture of collaboration, innovation, and strategic alignment: Strategic Leadership Develop and execute employee and labor relations strategies that align with business objectives and support organizational goals. Use data and trends to identify opportunities for improving employee engagement, workplace culture, and the overall employee experience. Collaborate with stakeholders to create proactive approaches that address employee and labor relations challenges effectively. Collaboration & Stakeholder Engagement Partner with HR teams, business leaders, and external stakeholders to align employee and labor relations strategies with organizational objectives. Work with HRBPs and Performance Excellence teams to enhance employee engagement and foster a positive workplace culture. Build strong relationships across all levels of the organization, fostering collaboration and inclusivity. Employee Relations Team Development Establish a clear vision for the Employee Relations (ER) team, ensuring alignment with HRBP and Performance Excellence teams to drive culture and engagement initiatives. Develop ER professionals through targeted mentorship, and best practices, strengthening their ability to navigate complex employee relations issues with confidence and expertise. Foster a high-performing, trusted ER team that partners effectively across HR functions to proactively address workplace challenges and support a positive employee experience. Education Bachelor's Degree in human resources management, business administration, related field or an equivalent combination of formal education and the following job related experience Work Experience 5-7 years of progressive experience in employee and labor relations, including leadership roles within HR. Experience in managing union relationships and grievance resolutions in complex organizational settings. Experience of implementing employee relations strategies to enhance culture and engagement. Experience partnering with cross-functional HR teams to deliver on business and workforce goals. Experienced in managing complex investigations and fostering equitable resolutions. Knowledge, Skills and Abilities Skills in: strong active listening to collect facts and evidence while maintaining objectivity, ensuring a supportive and judgment-free environment for employees. Ability to: collaborate effectively, integrate employee relations into HR strategy, and build trust across all organizational levels. Skills in: conducting objective investigations, interpreting data, and making fact-based recommendations. Skills in: exceptional written and verbal communication skills to convey information clearly, document investigations, and influence organizational change. Skills in: Strong problem-solving to address complex issues, challenge assumptions respectfully, and drive constructive outcomes. Ability to: flexibility and thrives in dynamic environments by managing multiple priorities, quickly adapting to changes, and learning new tools and technologies. Ability to: analyze and interpreting data to inform strategies and ensure effective decision-making. Licenses and Certifications Professional in Human Resources (PHR)-HRCI preferred Senior Professional in Human Resources (SPHR)-HRCI preferred SHRM-CP - Society of Human Resource Management - Certified Professional preferred Certified Labor Relations Professional preferred Strength Factor Rating - Physical Demands/Requirements Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Strength Factor Description - Physical Demands/Requirements Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally) Walking: Moving about on foot (Frequently) Sitting: Remaining in a seated position (Constantly) Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally) Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally) Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally) Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally) Climbing: Ladders, Stairs (Occasionally) Balancing: Maintaining body equilibrium to prevent falling (Occasionally) Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally) Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally) Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally) Crawling: Moving about on the hands and arms in any direction (Occasionally) Reaching: Extending hands and arms in any direction (Constantly) Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly) Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly) Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly) Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently) Hearing: Perceiving the nature of sound by the ear (Frequently) Tasting/Smelling: (Occasionally) Near Vision: Clarity of vision at 20 inches or less (Constantly) Far Vision: Clarity of vision at 20 feet for more (Frequently) Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently) Vision: Color - The ability to identify and distinguish colors (Constantly) Working Conditions/Environment Employee is subject to inside environmental conditions Working Conditions Well lighted, climate controlled areas (Constantly) Frequent repetitive motion (Constantly) CRT (Computer Monitor(s)) (Constantly) Travel Travel to other locations required Driving Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law. The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK. ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email HRSolutions@ONEOK.com or call 1-855-663-6547​. #LI-HYBRID Expected Salary Range $122,000.00 - $182,000.00

Posted 1 week ago

Pharmacy Trade Relations Executive-logo
Pharmacy Trade Relations Executive
Reliance Rx Specialty Pharmacy ManagementBuffalo, New York
FIND YOUR FUTURE We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration. Overview The Trade Relations Executive plays an integral role in the business development strategy related to drug manufacturer contracts and limited distribution access. This position is responsible for forming and managing collaborative partnerships between Reliance Rx and the pharmaceutical manufacturers of the products Reliance Rx plans to dispense. This includes travel, networking, hosting in-service meetings, and ensuring Reliance Rx leadership has been updated on progress. The Trade Relations Executive is responsible for monitoring and researching the specialty pharmacy industry for new best practices and unique programs or service offerings that could increase success in limited drug networks. As part of this, this role is responsible for performing needs assessments and business plans to support approval for new items. This role also includes assisting the Industry Relations Executive, Procurement Specialist, and affiliated companies in ensuring the maximum value of pharmaceutical contracts and utilization is recognized. This position assists in pricing, utilization metrics and analysis reports. The Trade Relations Executive helps in negotiations on renewals and any new or re-negotiation of contracted limited distribution and open access products. The Trade Relations Executive is responsible for serving as the primary point person for drug network RFP responses, ensuring efficient response management and timely submission. Additional responsibilities include decision support analysis for health plan, PBM, TPA, and broker/ client RFP process, and providing contract support for applicable Reliance Rx and affiliate departments. This position is responsible for successful management of the Reliance Rx pipeline, ensuring it is frequently updated and published quarterly. This position helps support internal staff overseeing workflow and providing guidance, training, development and embraces the unit’s performance goals and initiatives. The Trade Relations Executive works with other cross functional subject matter experts within the company to help develop strategies that leverage key initiatives and strike a balance between Plan Sponsor satisfaction and profitability. This position works with the sales team to facilitate understanding of the needs of existing and prospective drug networks. They work collaboratively with contracting and credentialing department to execute all drug manufacturer contracts, addendums and amendments. Qualifications PharmD required, MBA degree preferred. Two (2) years of healthcare pharmacy or PBM industry experience required. Strong problem solving, analytical, and verbal/written communication skills. Strategic vision and critical thinking capacity, creativity and ability to work across several key Lines of Business Proven ability to negotiate win-win solutions, well organized and exhibiting a strong attention to detail. Strong Microsoft Office skills required. Ability to synthesize data related to various market trends, product changes and financial metrics to recommend pricing or pricing strategy. Effectively handle shifting assignment and priorities to meet deadlines. Proven examples of displaying the Reliance Rx values: Collaborative, Accessible, Results-Oriented, Empowering, Supportive Essential Accountabilities Responsible for managing current and forming new collaborative partnerships between Reliance Rx and the pharmaceutical manufacturers of the products Reliance Rx plans to dispense. Travel and networking are required to be successful in this role. Periodic updates must be provided to leadership on progress within networks. Responsible for monitoring and researching the specialty pharmacy industry for new best practices and unique programs or service offerings that could increase success in limited drug networks. As part of this, this role is responsible for performing needs assessments and business plans to support approval for new items. Support budget and long-term strategic planning to ensure Reliance Rx is on track for additional drug network success. Use RELI-Rx, general capabilities, and market data that best position our successful contracting of LDD products from a competitive access standpoint and improves reimbursement margins, as well as to establish standards pricing methodologies. Primary responsibility for management of drug network RFP’s and optimizing pharmaceutical customer analysis, pricing for existing contracts, RFP’s and related processes. Responsible for management of the drug pipeline report; including ensuring that the pipeline is continuously updated and professionally published quarterly. Identify opportunities to make recommendations and execute improvements that will align with Reliance Rx’s vison for growth. Support auditing of pharmaceutical contracts and identify further revenue opportunities in various contracting and payment reconciliation. Negotiate and coordinate RFP’s, contracts and amendments. Analyze contract language and financial parameters to maximize profit and ensure business risk is mitigated and compliance is adhered to. Analyze RFP specifications, pricing sensitivities, key proposal requirements and formulate strategies and pricing responses. Responsible for oversight of LDD related data metrics in collaboration with operational and pharmacy staff, business and KPI summary reporting and presentation for senior management. Assist with negotiations on contract with manufacturers on access and data. Review formulary strategy of key accounts for optimization of pharmaceutical marketplace and Reliance Rx position of access. Assist with any required compliance reporting of manufacture contracts and pricing reductions Support the activities of the data, operations, pharmacy, and business development team to meet all performance goals, assuring that all day-to-day issues are resolved on a timely basis. Manage and/or collaborate on key business development projects as assigned (i.e. green cooler initiative). Leverage relationships with consultants, wholesalers, and pharmaceutical manufacturers to secure access to Limited Distribution Drugs (LDDs), ensuring first contact is made in advanced time to recognize potential opportunities. Evaluate all physician ordered medications for appropriateness of therapy, and maintenance of patient specific optimal therapy through clinical management of medications provided in relation to individual diagnosis. This includes but is not limited to evaluation for drug interactions, clinical monitoring, laboratory and culture monitoring, medication administration compliance and effectiveness. Provide drug information, perform clinical consultation and patient counseling; communicate with physicians, nurses and patients. Perform tasks and documentation including but not limited to preparation of patient records, patient assessment, care planning, progress/communication notes, medication profile updates and reviews, pharmacokinetic monitoring, renal dosing, clinical. Immigration or work visa sponsorship will not be provided for this position Hiring Compensation Range: $120,000 - $140,000 annually Compensation may vary based on factors including but not limited to skills, education, location and experience. In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future. As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. Click here for additional EEO/AAP or Reasonable Accommodation information. Current Associates must apply internally via the Job Hub app.

Posted 30+ days ago

Customer Relations Specialist-logo
Customer Relations Specialist
Gossett MotorsMemphis, Tennessee
GOSSETT MOTOR CARS One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking a professional individual to become part of the automotive industry. We are searching for an individual with a positive attitude. We will provide the tools to succeed in a fast-paced workforce and additional opportunities. JOB SUMMARY We are currently seeking a Customer Relations Specialist to join our team. We have one of the BEST COMPENSATION PLANS IN THE MARKET WITH A HOURLY RATE AND VERY AGGRESSIVE COMMISSION STRUCTURE. This position will be handling calls and leads for 13 new car franchises. Responsibilities Answer incoming sales calls Schedule appointments Communicate with callers in a professional, friendly, and efficient manner Provide basic information to callers who have general inquiries Respond to all sales leads on time Handle customers with integrity and poise and refer incoming calls to the appropriate individual for further assistance Become an automotive product expert Qualifications Excellent communication and organizational skills Experience using Microsoft Office suite Ability to work effectively with customers and employees while handling multiple tasks simultaneously Gossett Motor Cars Benefits: Team-oriented environment Advancement opportunities Affordable Medical Plan Paid vacation (3 weeks) Employee car purchase program On-site mobile health clinic

Posted 1 week ago

Customer Relations (Service) Coordinator-logo
Customer Relations (Service) Coordinator
Villa HomesCalifornia, Colorado
Who We Are Villa is building America’s leading next-generation homebuilding platform. With a mission to be the easiest, fastest and most cost-efficient way to build homes, Villa is a highly scalable new approach to offsite homebuilding and is critical in solving the many problems facing the U.S. housing market. Villa provides end-to-end services for customers that span feasibility, design, permitting, and construction of high-quality homes built using modern offsite construction. Villa is currently the largest ADU builder in California and is growing rapidly into other housing products and geographies. Role Intro and Overview We’re looking for a Customer Relations (Service) Coordinator to join our team and work in a fast-paced environment to support the service and warranty needs of our customers. This is a full-time, remote position that reports to the Service Manager. We are currently considering candidates based in Colorado, Texas, and California. What You'll Do: Submit homeowner cards to the Factories within 30 days of project completion Maintain and ensure the accuracy of service items within Procore Create and submit factory work orders Communicate with our factory partners and subcontractors on warranty claims Monitor open service item status and requests updates Communicate with the Construction and Project Management teams to clarify service and warranty needs Communicate with clients to confirm service needs and request needed warranty claim information Assist with scheduling Contractors, Field Crew, and Factory Technicians for service and maintain service scheduling calendars Email clients to confirm satisfaction after service Review new service items input into the service tracking system and request any further documentation needed to process work orders Create reports to display needed service data What We're Looking For: The required abilities are equivalent to 5 years of office administrative experience. Such work must have included providing responsible departmental support to management staff, direct client communication, and coordinating office scheduling. Knowledge of common office systems– spreadsheets, word processing programs, databases. Experience with client interaction and communication via email, phone, and virtual meetings. Ability to remain professional at all times. Sense of urgency and ability to advocate for the customer and Villa. Inter-departmental communication to clarify information. Detail-oriented and self-motivated. Ability to work with minimal supervision. Familiarity of warranty contracts and processes with the ability to apply them to a variety of situations. Familiarity with home construction and manufactured housing is a plus. Familiarity with DocuSign, Google Suite, and Procore is a plus. $25.37 - $29.86 an hour The compensation band for this role is $25.37 - $29.86 hourly in California (compensation band dependent on location). We are focused on building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications, we encourage you to apply. Villa is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles FCIHO, we will consider for employment qualified applicants with arrest and conviction records. -- By clicking "Submit Application," you acknowledge that you have read Villa’s Privacy Policy .

Posted 30+ days ago

Provider Relations Representative - BH-logo
Provider Relations Representative - BH
Humana Insurance CompanyLynchburg, Virginia
Become a part of our caring community and help us put health first The Provider Relations Representative (Provider Engagement Professional 2) is responsible for day-to-day front line relationship management of network providers in Humana’s Healthy Horizons in Virginia Medicaid network. This role supports provider onboarding, training, education, and inquiry/issue support resolution. This role specifically supports long-term services and supports (LTSS) and home and community-based services (HCBS) providers and must be based in Virginia. The individual in this role should have critical thinking/problem solving skills, understanding of health plan operations, and strong interpersonal skills. Serve as primary relationship manager with assigned LTSS and HCBS providers to ensure positive provider experience with Humana Healthy Horizons and promote network retention Meet regularly, both in person and virtually, with assigned providers to conduct training and education, including, but not limited to, required annual trainings, periodic updates to and/or reviews of Humana policies and procedures, and Humana systems training and updates Support newly assigned providers with onboarding, including hosting orientation session(s) Respond to assigned provider inquiries and support prompt issue resolution, including, where necessary, collaboration with appropriate enterprise business teams (ex., claims payment, prior authorizations & referrals) Work with internal resources and systems (e.g., claims, reimbursement, provider enrollment) to provide Exceptional Experience in all provider interactions Create provider trainings based on provider feedback, trends in claims or process changes Educate provider on location and content of all provider facing materials (Orientation, Provider Manual, Newsletter, Program Updates, Etc.) Convene regular meetings with providers, including organizing agendas, materials, meeting minutes, other team members (clinical, provider engagement), to discuss key operational, clinical, and quality related topics Educate on processes including claims submissions, recoupments, reconsiderations, authorizations, referrals, medical record management, Availity, Quality resources, and member resources Communicate updates on Humana’s policies and procedures and Cardinal Care programmatic updates Coordinate regional provider townhalls and/or trainings Attend Network Meetings/Conferences Ensure compliance with all Virginia managed care contractual requirements for provider relations, s uch as timeframes for claims dispute resolution, provider complaints, provider inquiry response, etc. Use your skills to make an impact Required Qualifications 2+ years of health care or managed care experience working with providers (e.g., provider relations, claims education) Experience working with LTSS and/or HCBS provider operations, building strong relationships with provider organizations, financial/contracting arrangements, and/or regulatory requirements Exceptional relationship management and interpersonal skills Proficiency in analyzing, understanding, resolving, and communicating complex issues Exceptional time management and ability to manage multiple priorities in a fast-paced environment Thorough understanding of managed care contracts, including contract language and reimbursement Exceptional written and verbal communication skills Strong presentation and facilitation skills Knowledge of Microsoft Office applications Position is field based in Virginia and requires frequent travels to provider and Humana locations Preferred Qualifications Bachelor’s Degree Experience with Virginia Medicaid Understanding of claims systems, adjudication, submission processes, coding, and/or dispute resolution Understanding of service coordination, prior authorizations, and other health plan processes Understanding of value-based payment programs Additional Information Position must be in one of six regions within Virginia (Tidewater, Central/Richmond, Western/Charlottesville, Northern/Winchester, Roanoke/Alleghany, Southwest) Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $59,300 - $80,900 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Posted 1 week ago

HR Specialist, Employee Relations-logo
HR Specialist, Employee Relations
Kobre & Kim LlpNew York City, New York
Kobre & Kim consistently seeks exceptional candidates with the talent to deliver outstanding service that anticipates client needs. Position Details : Under the supervision of the Director of Employee Relations & Compliance, the Human Resources Employee Relations Specialist utilizes their knowledge and skills to provide guidance and support to employees and managers on employee relations matters, with a focus on resolving conflicts, upskilling managers, and fostering positive working relationships. This role will support the Director of Employee Relations & Compliance in providing expertise, advice and guidance to internal stakeholders to ensure the successful investigation and resolution of complex or sensitive employee relations issues, consistent application of workplace policies and procedures and compliance with global employment laws and regulations. Manager: Director, Employee Relations & Compliance Location: New York Primary Responsibilities: Collaborate with internal stakeholders to ensure compliance with firm policies as well as employment/labor laws and regulations Assist stakeholders across the firm in addressing and resolving work-related concerns, disputes, complaints, and/or grievances Serve as a point of contact for employees seeking guidance on HR policies and procedures Support the performance management processes, including feedback sessions, manager coaching, performance improvement plans or terminations Conduct objective and through investigations into allegations of employee misconduct and recommend effective resolutions Support business managers in interpreting and implementing personnel policies and procedures Assist in resolving immigration issues in partnership with the internal and outside legal counsel Maintain accurate and confidential records of employee relations matters Identify trends, risks and compliance concerns relating to employee relations; and contribute to training, systems and process improvements for internal stakeholders Conduct and support data analysis and reporting based on the needs of the business Stay informed about workplace and industry trends to recommend policy change, as necessary Perform other duties assigned by the Director of Employee Relations & Compliance and People Leadership team. Requirements: Bachelor's degree required; 3-5 years of experience in employee relations, compliance, investigations, performance management and policies. Knowledge of U.S. employment laws and regulations, including FMLA, ADA, wage & hour. Understanding of basic labor relations principles and other core areas of human resources: talent acquisition, benefits and compensation, talent management & HR systems is beneficial. Experience with Workday preferred. Excellent written and verbal communication skills, along with strong interpersonal skills. Strong analytical, problem-solving and conflict resolution skills. Detail-oriented with strong organization and time-management skills. Ability to think strategically, anticipate and adapt to changing business needs. Self-motivated with a desire to take initiative, improve processes and create efficiencies. Ability to maintain confidentiality and handle sensitive information with discretion. SHRM preferred but not required. Global experience is preferable but not required. At the time of posting, the salary range for this role is $100,000 (minimum) – $125,000 (maximum). This range is based on a full-time work schedule. Other compensation may include an annual discretionary bonus. The successful candidate’s actual salary will be determined based on permissible, non-discriminatory factors, including but not limited to relevant experience, qualifications, licensure/certifications, training, skills, and market data. Company Description: Kobre & Kim is a conflict-free global law firm focused exclusively on disputes and investigations, often involving fraud and misconduct. Recognized as the premier firm for cross-border disputes, the firm has a particular focus on financial products and services litigation, insolvency disputes, intellectual property litigation, international judgment enforcement and asset recovery, and U.S. government enforcement and regulatory investigations. With more than 400 employees throughout the firm’s global office locations, Kobre & Kim recognizes the value of incorporating diverse perspectives and professional disciplines to generate the most effective solutions for clients. Further information about the firm is available at www.kobrekim.com. Kobre & Kim employees take pride in providing our clients around the world with service that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and clients we serve and define our success in terms of their success. Our work environment is dynamic, innovative, and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive - we give employees the opportunity to develop their skills and do their best work. Kobre & Kim values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law. Kobre & Kim is proud to be an Equal Employment Opportunity employer. As part of our commitment to maintaining the highest standards of integrity and professional conduct, we review the publicly available information of prospective employees. By applying for a position with Kobre & Kim you acknowledge and consent to this review. #LI-Hybrid

Posted 3 days ago

Member Relations Manager-logo
Member Relations Manager
Major Food BrandNew York, New York
Major Food Group is hiring a Member Relations Manager to provide support to ensure efficient operation of the department. The ideal candidate will be self-sufficient, self-motivated, and trustworthy, with a proven ability to independently manage multiple tasks with competing priorities and deadlines. This dynamic role will have many moving pieces and requires adaptability. Primary Job Activities: Track all incoming applications and follow up with all current nominations while maintaining a large CRM database. Handling all questions, information requests, and complaints regarding membership. Processing membership applications, renewals, and resignations. Maintaining and updating membership records. Assisting with member communication activities. Collecting data, tracking membership statistics, and preparing reports. Coordinating with the accounting department to track membership revenue. Preparing membership marketing materials. Organizing events and activities for existing and prospective members. Assist with monthly membership newsletter Oversee ZZ’s Club Membership emails and correspondences Assist with the implementation and training of Peoplevine app into membership community Responsible for key date communication to members (i.e. Art Basel, NYE announcements, etc.) Assist MFG Senior Director of Guest Relations with administrative membership tasks Maintains the club’s database (membership register) of members’ files. Develops and ensures that established procedures for processing prospective members’ applications are consistently followed. Processes all requests for and transfers of membership. Assists prospective members in fulfilling application requirements. Maintains online member directory. Oversees the administration of all membership rules and regulations to ensure consistency in interpretation and application; updates club rules and regulations and keeps members informed of changes. Responsible for all correspondence to members regarding rules infractions. Maintains all waiting lists for club Skills and Qualifications High School diploma, College degree preferred 3 years of administrative assistant experience. Previous experience in member management, sales, or recruitment Excellent verbal and written communication skills. Excellent customer service skills. Ability to think creatively and take initiative. Excellent writing and editing skills. Highly organized. Extensive knowledge of appropriate software including: Microsoft Word, Excel, PowerPoint, and Google Workspace Reporting skills Problem-solving and organization. BENEFITS: We offer competitive salary, medical/dental/vision insurance, TransitChek discount, Team Member Referral program, a generous dining program, and progressive paid time off. We offer many opportunities for growth and development for those who show long-term commitment to their role and MFG. Equal Employment Opportunity Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.

Posted 1 week ago

VP, Carrier Relations-logo
VP, Carrier Relations
Integrity Marketing GroupDallas, Texas
Job Summary The Vice President of Carrier Relations is a pivotal role in establishing and maintaining strategic partnerships with health insurance carriers. With extensive industry experience, this role will leverage industry knowledge to assess and manage existing carrier relationships while seeking new partnerships to enhance Integrity's product solutions. This role will need to utilize critical thinking skills in navigating key issues such as product development, production commitments, and compensation plans. Additionally, drive operational excellence by developing and implementing best practices and optimizing budget management. Work closely with internal teams, including Sales, Legal, IT, Compliance, and Operations, to align carrier strategies with company goals and objectives. Position Responsibilities Utilize extensive health insurance industry experience to understand the needs of both the field and carrier side to determine optimal product solutions. Manage existing carrier relationships and cultivate new partnerships within the industry, with a focus on establishing strategic alliances with top-tier companies. Collaborate with marketing to promote carrier incentives, contests, exclusive pilots, and new product launches. Act as the primary liaison between Integrity and carriers, addressing key issues such as product builds, production commitments, debt management, and compensation plans. Develop, deliver, and manage Integrity's best practices for working with carriers, including establishing a comprehensive database of carrier information and conducting competitive analyses. Drive operational efficiency by optimizing budget management and ensuring alignment with organizational objectives. Demonstrate a hunger for growth within a fast-paced, high-growth organization, making decisions quickly to drive success. Provide leadership and guidance to the carrier relations team, foster collaborative and results driven environment. Position Requirements Bachelor's degree in business, finance, or a related field. 10+ years of experience in the health insurance industry, with a focus on carrier relations. Proven track record of building and managing strategic partnerships with top-tier health insurance carriers. Strong understanding of health insurance products, including Medicare supplemental and advantage, ancillary, and under 65. Excellent critical thinking and problem-solving skills, with the ability to navigate complex issues and drive solutions. Experience in change management, including facilitating organizational transitions and driving adoption of new processes and tools. Exceptional communication and interpersonal skills, with the ability to collaborate effectively across departments and with external partners. Strong budget management and optimization experience, with a focus on maximizing resources to achieve organizational goals. Ability to thrive in a fast-paced, high-growth environment and drive results with a sense of urgency. Direct carrier experience with a highly rated health insurance carrier preferred. #IntegrityStrong #LI-KK1 About Integrity Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com . Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

Posted 30+ days ago

Director of Investor Relations-logo
Director of Investor Relations
Loop RecruitingHouston, Texas
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Overview : The Director of Investor Relations will be responsible for supporting and executing the Company's investor relations strategy. This role involves managing relationships with investors, analysts, and other stakeholders, ensuring transparent and effective communication of the company's financial performance, strategy, and outlook. The Director will work closely with the VP of Investor Relations and Company management to support the Company's financial goals and enhance shareholder value. Responsibilities : Manage relationships with investors, analysts, and other stakeholders. Prepare financial reports, earnings releases, and other investor communications. Organize and participate in investor meetings, conferences, and roadshows. Monitor and analyze market trends, investor sentiment, and competitive landscape. Ensure compliance with regulatory requirements and best practices in investor relations. Collaborate with the finance, legal, and communications teams to ensure consistent messaging. Qualifications: Bachelor's degree in Finance, Business, Economics, or a related field; MBA or CFA preferred. Minimum of 10 years of experience in investor relations, finance, or related roles. Strong understanding of financial statements, capital markets, and investment principles. Excellent communication and presentation skills. Ability to build and maintain relationships with investors, analysts, and other stakeholders.

Posted 30+ days ago

Hospice Patient Advocate (Marketing/Community Relations)-logo
Hospice Patient Advocate (Marketing/Community Relations)
Stellar Senior Living [Parent]Midvale, Utah
Patient Advocate –Ovation Hospice We are seeking an outstanding Patient Advocate, Sales member to join our team at Ovation Hospice of Salt Lake Come join a team of dedicated, smart, and caring professionals as they work together to care for our seniors and provide them with the stellar lifestyle they deserve. What we offer $70,000 - $95,000 base salary DOE Benefits include medical, dental, vision, PTO, 401(k) retirement plan. A growing company with opportunities for advancement Company sponsored training, tuition reimbursement, and other learning opportunities Job Description As a Patient Advocate at Ovation, you will serve as the voice of hospice patients, ensuring their rights and dignity are respected as they navigate the end-of-life journey. You will offer invaluable assistance in understanding complex medical information, making informed decisions, and accessing the necessary support services. Responsibilities Analyze the potential of the company's service area to determine target markets. Visit Doctor' offices, hospital, Assisted Living facilities, Skilled Nursing Facilities and other possible sources of referrals to present organization credentials and obtain patient referrals. Analyze the company's organization to determine its strengths and weaknesses. Analyze past and current marketing date Develop sales/marketing objectives and sales projections. Develop a marketing plan, identifying priorities and sets a reasonable timetable. Implement marketing plan Assist office staff as needed with going to Physician's office to obtain signatures, drop off IDG updates etc. Maintain accurate documentation and comply with all regulatory requirements Collaborate with the interdisciplinary hospice team to deliver holistic, patient-centered care Qualifications Bachelor's degree in healthcare, social work, counseling or related field Minimum 2 years of experience in patient advocacy, hospice or palliative care preferred Strong understanding of end-of-life care, patient rights and advance directives Excellent verbal and written communication abilities Compassionate nature with outstanding interpersonal skills Problem-solving skills and ability to mediate conflicts Proficiency with electronic medical records Who we are Ovation Hospice is a Regional Hospice provider in the Western United States. Founded in 2021 we have experienced consistent growth adding new regions to our family each year. We continue to grow and are looking for top talent to join our team and continue this journey with us.

Posted 1 week ago

MASTER PROFILE: Guest Relations Center Associate-logo
MASTER PROFILE: Guest Relations Center Associate
AstoriaAstoria, New York
About European Wax Center European Wax Center®, a leading beauty lifestyle brand franchise founded in 2004 by the Coba brothers, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experiences, which is focused on EWC’s vision of Revealing Beautiful Skin®, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model, and its network of more than 700 centers across the U.S. For more information about EWC or to inquire about a franchise, visit: http://www.waxcenter.com The Scoop This position is responsible for providing a lasting and engaging phone experience for our guests by booking reservations, confirming reservations, and handling guest concerns. A Day in the Life Deescalates upset guests and offers a resolve to their concern when unable to resolve the problem in a reasonable amount of time, will escalate to the appropriate resource. Followed up on escalated issues with coaching and mentoring to learn the appropriate solution and expand overall knowledge. Handles confidential information, including guest contact information, with a high degree of integrity Books guests’ reservations accurately and efficiently while providing an excellent guest experience Confirms reservations by calling guests 1-2 days before the guests’ reservation Identifies new guests and creates new guest profiles by acquiring guests’ contact information and explaining center policies, such as the medication and late policy Answers guests’ questions and provides necessary resources for the guest to find answers in the future. Ensures desk area and equipment are clean and in good working order at end of shift. Notifies Guest Relations Center Manager of any questions or concerns presented by guest or the team. What Sets You Apart Ability to be friendly and engaging on the phone with guests. Ability to focus on phone calls in a fast paced environment Ability to handle escalated calls with confidence and professionalism. Ability to build effective relationships with guests and all levels of professionals; must have good interpersonal skills. Ability to prioritize work effectively. Strong verbal communication skills. Ability to receive constructive feedback from team and management Must be able to work well with the team. Must be dependable and reliable Must have flexibility to meet shift requirements Must be a team player and pick up shifts, if needed Education and Experience High school diploma required.1-3 years of experience in retail environment preferred Compensation $15 per hour plus bonus and incentives

Posted 1 week ago

Employee Relations Generalist (ERG)-logo
Employee Relations Generalist (ERG)
Full House ResortsWaukegan, Illinois
The Employee Relations Generalist is the collaborator and trusted colleague whose main job responsibilities include a concentration on all employee relations-related tasks. The Employee Relations Generalist is involved with nearly all facets of employee relations and serves as a support figure to all levels of team members and management, with a focus on improving the overall employee life-cycle experience. Essential Job Functions : Demonstrates outstanding interpersonal skills, with an exemplary, pleasant, friendly, and supportive attitude at all times. Assists with full cycle workplace investigations, with demonstrated ability to use critical thinking and with solution-based problem solving. Conduct offboarding / exit interviews, engage with all new employees, such as new employee orientation, explanation of company policies, practices, and procedures. Provide oversight and guidance to managers on stay interviews. Provide high-quality, timely, and professional service to internal customers - our Team Members. Advise on HR policies, metrics and procedures, manage all employee relations administration including, but not limited to, investigations, worker’s compensation, unemployment claims, disciplinary process, and leave of absences. Create a sense of belonging, taking a stand on topics that are important to our team members, sponsor employee led resource groups (ERG) around shared characteristics such as gender, lifestyle, ethnicity, religious affiliation, or interest. Ensures complete confidentiality and limited access to sensitive data, according to the procedure. Act as a technical resource for associates to address and resolve day-to-day inquiries and problems relating to the HR/ Employee Relations function. Coordinate and collect data, ensuring timely and accurate processing of information according to procedures. HRIS champion (UKG/UltiPro) - updates employee data and participates in the implementation and rolling out of new HR solutions, including annual employee data update to ensure accuracy of statistical information. Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to appropriate staff, offering sound solutions. Maintains knowledge of trends, best practices, and new technologies in employee relations. Ability to maintain strict confidentiality and the highest ethical standards. Ability to perform assigned duties under frequent time pressures in an interruptive, fast-paced environment. Participate in the planning and execution of employee functions and events. Special projects as assigned. Other duties as assigned. EDUCATION and/or EXPERIENCE : High School/GED (minimum) 1-3 years of HR generalist experience with an employee relations focus Preferred: Familiarity with employment law Bilingual a plus CERTIFICATES, LICENSES, AND REGISTRATIONS: Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations. KNOWLEDGE/SKILLS/ABILITIES: Strong computer skills, proficient in Google Workplace Must be highly organized and detail-oriented Superior verbal and written communication skills Ability to handle high-volume and stressful situations Must be able to operate computer, telephone, fax, and copier Office/Casino environment: Subject to outdoor temperatures, bright lights, and noise at times. Constantly handle, wrist motion, sit, hear, and eye/hand coordination Frequently speak, read, write, stand, walk, bend, and stoop Occasionally lift, carry, push, and pull Benefits Medical, Dental, & Vision Voluntary Life, AD&D, & Disability Insurance Volunteer Time Off, Ventra Program 401K + Employer Match Paid Time Off Tuition Reimbursement Salary Range: $50,000 - $82,500

Posted 1 week ago

Senior Employee Relations Investigator (Remote)-logo
Senior Employee Relations Investigator (Remote)
The Scotts CompanyFountain, Colorado
Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply! The Senior Employee Relations Investigator has responsibility for conducting thorough and impartial investigations into alleged associate misconduct, complaints, and policy violations across the organization. You will also ensure that workplace investigations comply with Company policies as well as relevant federal, state, and local laws. This role reports to the Employee Relations Manager and is part of a high performing cross functional team supporting all departments. The right candidate for this role will have significant experience in manufacturing or distribution environments and a proven track record of successfully investigating a wide variety of associate concerns. This position is also responsible for assisting with offboarding activities and various HR initiatives/ projects. Written and verbal fluency in English and Spanish is required for this role. This individual will primarily work remotely, supporting our Western region, with the flexibility to collaborate with cross-functional teams operating in the Eastern Time Zone. What you will do in this role: Workplace Investigations: Investigate employee complaints, grievances, and alleged misconduct related to harassment, discrimination, retaliation, and other policy violations that range from simple to complex. The full scope of this responsibility includes conducting intake calls, developing investigation plans, conducting associate interviews, gathering and maintaining detailed case notes, summaries, and investigation reports, updating the Company's case management tool and creating and presenting investigation debriefs in accordance to company and professional standards. Training & Prevention: Partner with the internal Ethics department to develop and implement strategies, tools, and trainings to educate associates, drive HR Compliance, and promote accountability across the organization. Associate Offboarding Activities: Support company offboarding activities such as conducting exit interviews, managing applicable repayments and other duties as assigned to support company offboarding tasks and events. HR Shared Services Support: Support various HR initiatives and projects as needed within the HR Operations team What you will need to be successful: Written and verbal fluency in English and Spanish required Bachelor’s degree in Human Resources, Business, or Psychology / Communications is highly preferred 2-4 years of prior HR experiences in manufacturing and/or distribution 2-4 years Prior experience leading employee relations investigations Knowledge of all federal, state and local regulations and compliance requirements related to Employee Relations Ability to identify appropriate information needed and to determine the best course of action to resolve issues Strong organizational skills with the ability to manage multiple tasks, projects, and responsibilities Ability to function successfully in a fast-paced, often changing environment Strong level of confidentiality and ability to remain neutral Computer proficiency and technical aptitude with the ability to use Google Suite Products The starting budgeted pay range for this role will generally fall between $83,300.00 - $98,000.00 per year. Scotts will consider various factors in determining the actual pay including your skills, qualifications, experience, and geographical location.In addition to the determined base salary, this role is also incentive eligible under our corporate bonus programs.For remote roles where the final candidate resides in Alaska, California, Colorado, Illinois, New York, Oregon or Washington, state required pay thresholds will be factored into base salary. Here at ScottsMiracle-Gro, we believe providing an enriching and engaging employee experience is what sets us apart from other organizations. We recognize our employees are so much more than just their job title so we offer programs and benefits that support them in all aspects of their lives. Wondering how we do it? Below is a glimpse of our highlight reel… Our Live Total Health program provides you with options to align to your personal needs . Selections range from medical, dental and vision coverage for you, your spouse/domestic partner and dependents to an outstanding wellness reimbursement program to an unbelievable 401K match (up to 7.5%) as well as a 15% discount on company stock and much more We know our talent is our most precious asset and your unique development contributes to our organization’s success now and in the future. Career growth at our company is not always a ladder. It’s much more like a rock climbing adventure. Grow through exploration and experiences rather than a predictable linear path. We value the importance of family . We provide access to Maven Family Planning and up to $30,000 to accommodate for adoption, fertility and surrogacy . Be part of something bigger by joining one of our Employee Resource Groups focusing on diversity and inclusion, family, education and sustainability : Scotts Women’s Network, Scotts Black Employees’ Network, Scotts Veterans Network, Scotts Young Professionals, Scotts Pride Network (GroPride), Scotts Associates for a Greener Earth (SAGE), Scotts Family TREE and our Associate Boards. Join a company with a strong belief in giving bac k to the communities where we live and work. We have a shared passion for service and volunteerism and believe participating in community service benefits our communities and strengthens our team. Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent communities. Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace. EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Notification to Agencies : Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.

Posted 5 days ago

Sr. Manager, Investor Relations-logo
Sr. Manager, Investor Relations
Lucid MotorsNewark, CA
Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.   We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.   Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you. We are currently seeking a Sr. Manager, Investor Relations. This role will report to the Head of Investor Relations and is based in our Newark, CA office. The Investor Relations team works across the company to fully understand all aspects of our business, monitor the industry and competitors, and build strategic relationships with our investors. Candidates are required to be highly analytical, critical thinkers, and effective communicators. Ideal candidates will have a proven track record of performing comprehensive analyses independently and proactively. Candidates must thrive in a fast-paced environment, possess a high level of intellectual curiosity, have strong attention detail and exceptional organizational skills, focus on generating results, collaborate effectively with colleagues, and exhibit the highest standards of integrity and ethics. You Will:  Creating & managing materials to support our investor relations activities (e.g. earnings prep, investor meetings, and engagements), ensuring all action items are driven to closure. Managing the investor and meeting databases as well as related analytics and reporting Providing on-going information to the IR and executive team regarding investor feedback, perceptions and opinions, competitive intelligence from equity research positions and summaries, relative stock price movements, and periodic ownership analysis  Supporting the crafting of the company's messaging for the financial community such as during investor conferences, non-deal roadshows, etc.  Developing and maintaining a robust understanding of business drivers and metrics; identify/track key themes and topics for investor discussions to inform the IR team and executives on emerging trends  Performing a competitive and strategic analysis on Lucid, its peers, and the industry as well as buy/sell-side trends to help keep management aware of the markets and investor views Liaising with internal constituents to gather information and organizing analyst & investor events Creating and updating Investor Relations-related PowerPoint presentations Assisting in the management of the IR section of the website Managing all aspects of investor relations vendor relationships Building financial models and conducting detailed industry, company, and competitive analyses   You Bring: Self-starter attitude, high attention to detail, and ability to work with ambiguity in a fast-paced, team environment Excellent critical thinking, research, and analytical capabilities 7+ years of investor relations experience Bachelor’s degree in finance, accounting, management, business, engineering or other relevant fields Exceptional project management, planning, and organization skills, including the ability to handle multiple projects simultaneously in a fast-paced environment and to deliver work under a tight timeline Strong financial modeling skills and extensive experience conducting quantitative and qualitative analysis as well as an understanding of public company financial filings and disclosure Strong written and verbal communication/presentation skills with a track record of presenting complex analyses Expertise in the automotive, manufacturing, or technology industry is a strong plus though not required Strong intellectual curiosity and adaptability to quickly adjust priorities based on organizational needs Exceptional proficiency with MS Excel & PowerPoint       At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. Salary Range : The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.   Additional Compensation and Benefits : Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.  (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.) Base Pay Range (Annual) $164,400 — $274,000 USD By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice . If you are a California resident, please refer to our California Candidate Privacy Notice . To all recruitment agencies : Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.   

Posted 30+ days ago

Member Relations Rep. - JHP-logo
Member Relations Rep. - JHP
Health Partners PlansPhiladelphia, Pennsylvania
Job Details The Member Relations Representative (Tier 1) promotes a positive image of Health Partners Plans (HPP) via telephone, utilizing each contact as an opportunity to educate members and providers about the plan, effectively handling inbound, outbound and outreach calls to and from members, providers and other areas internal and external to HPP. This role requires a basic understanding of the concepts of Medicaid, Medicare and CHIP lines of business and demonstrating skills in assisting the members/providers with the reason for the call as outlined in the primary responsibilities or escalating the call as appropriate to the Tier II level of agents. Ensure member retention as well as advise them of specific eligibility requirements to assure continued customer satisfaction. Job Description Primary Responsibilities: Educate members and providers about Health Partners’ plan with the intent of retaining members and providing a high level of customer service. Respond to member and member-related calls in a courteous, professional & efficient manner providing timely follow-up to requests for information and service. Answer eligibility and benefits questions, assuring that members receive service, use the plan correctly and gain a high level of satisfaction with the plan. Assist members with demographic changes, updates or as required coordinating the changes with the County Assistance Office, CMS, Office of CHIP or the Department of Health and Human Services. Assist members and providers with registering on the member/provider portal and basic self service functions. Assist with requests for ID cards, Welcome Kits, member handbook, provider directory or any other printed material that can be mailed out. Assist with PCP changes and scheduling initial doctor appointments Collaborate or escalate with internal departments to facilitate resolutions to member’s issues and concerns. Conduct targeted telephonic outreach to members using a prepared script depending on Manager’s direction. Open or build new cases in the care management system and route to the appropriate staff following the direction of the Team Leader, Supervisor or Manager. Research members’ demographics in regulatory system and build cases in Member Relations documentation system by calling hospitals, PCP offices, and/or home care agencies to locate a member’s most recent phone number. Schedule and coordinate transportation needs. Utilize the Member Relations translation vendor as indicated by the needs of the member. Refer members to the appropriate Nurse Advice lines and appropriate programs. Maintain accurate data entry into designated software systems. Promote partnership with Quality Management (QM), Utilization Management (UM), Care Coordination, Healthcare Economics and Special Needs Unit (SNU). Maintain call records, logs and other documentation in accordance with departmental requirements. Escalate trends and issues which impact the membership for immediate resolution. Operate all applications and telephone systems effectively and efficiently, following established protocols for security, transfer and information exchange. Participate in appropriate staff meetings and training sessions, reporting on trends and issues which impact members and Health Partners as a whole. Attend monthly meetings as scheduled. Adhere to daily schedule, responding to emails timely, use of appropriate call center status, confidentiality of information, and general business protocols. Perform other clerical and support tasks as assigned. Other duties as assigned. Work Environment: This job operates in a remote setting. HPP allows employees to work remotely based on its determination that a remote work arrangement is appropriate based on HPP’s business needs and the employee’s ability to perform the job remotely in an effective manner. Should those business needs change, HPP reserves the right to change the remote working arrangement at any time, in accordance with HPP’s Flexible Remote-Working Policy. HPP will provide a minimum notice of 60 days of any change in the remote working arrangement, Work Shift Workday Day (United States of America) Worker Sub Type Regular Primary Location Address 1101 Market, Philadelphia, Pennsylvania, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Posted 30+ days ago

Director of Banking Relations-logo
Director of Banking Relations
Intermex Wire TransferMiami, FL
Director of Correspondent Banking, proactively identifies and develops strong relationships with banking partners with a focus on establishing a banking network that provides coverage for Intermex Agents to conveniently and efficiently deposit their funds due to the company. Additionally, continuously drive the reduction of bank costs through ongoing initiatives to seek the most cost-effective solution for Agent bank deposits. Work closely Treasury Department, Check Direct Department and the Banking Operations Department to ensure efficient implementation of banking costs initiatives The incumbent will coordinate all initiatives related to Banking Operational solutions.  Working directly with Product Management, Banking and Technology Teams to continually improve solutions.  The Director of Banking Operations is expected to push the boundaries of what is possible in finding new solutions to banking initiatives to continually reduce banking fees and provide the best banking solutions to our Agents. Duties and Responsibilities Develop and implement strategies to open new banking relationships throughout the Intermex Network to ensure coverage for our Agent to make deposits. Responsible for the management all U.S./Canada bank accounts and relationships Maintains and retains all banking records, signature cards and agreements and updates as required. Coordinate due diligence process of new banking relationships and ongoing due diligences as required. Manage FBAR filing and assist FATCA filing with foreign banks. Review and execute cash management products to optimize the idle cash investments and minimizing the banking fees. Benchmark bank analysis to negotiate and reduce fees, as well as to identify alternative cash management products for increased saving and efficient use of cash. Review and analyzed each bank’s products and procedures to come up improvements on banking solutions for Agent network. Qualifications/Requirements:  A Bachelor Degree in Business Administration, Finance and Economics preferred 5+ years of relevant professional experience maintaining Company and Banking relationships Strong entrepreneurial spirit Strategic Business Analysis Bank and Client Relationship Management Cost saving solutions to banking services Strong understating of Banking Products and Treasury Management services Proven communication and presentation experience Proven organization and analytical experience Strong organizational and time management skills. Experience working in a multinational / multicultural environment Ability to set priorities and perform multiple assignments. #IMXIHQ   Intermex Wire Transfer LLC. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. When accepting employment with Intermex Wire Transfer LLC., you authorize Intermex to conduct a background check as part of the hiring process. This includes a review of your criminal history, education, and employment history. You have the right to receive a copy of the background check report if you request it. This authorization is in accordance with the Fair Credit Reporting Act. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Intermex Wire Transfer LLC. makes hiring decisions based solely on qualifications, merit, and business needs at the time.  

Posted 30+ days ago

Senior Employee And Labor Relations Specialist-logo
Senior Employee And Labor Relations Specialist
Tufts MedicineBoston, MA
Tufts Medical Center is a world-renowned academic medical center that has been providing exceptional care across New England for over two centuries. Our clinicians are dedicated to delivering innovative, patient-centered care every day, from our primary care to our Level I Trauma Center to our leading heart transplant program and over 100 specialties and services. We are also the principal teaching hospital for Tufts University School of Medicine and a leading research institution that conducts game-changing medical and health policy research. Location: Hybrid at Tufts Medical Center Boston, MA Job Overview This position is responsible for developing resolutions to Employee Relations/Labor issues by providing advice, research and direction to management and employees utilizing advance skills and knowledge pertaining to employment law and labor law. Applies experience and skills in problem resolution and investigations. Effectively leads diversity, equity and inclusion initiatives. Job Description Minimum Qualifications: Bachelor's degree in Human Resources, Business Management, or related field. Five (5) years of experience in Human Resources, Employee Relations, and Labor Relations. Preferred Qualifications: Master's degree in Human Resources, Labor Relations, Business Administration, or related field. Seven (7) years of experience in Human Resources, Employee Relations, and Labor Relations. Certification in Human Resources. Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. Provides advice, consultation and direction to Leaders to resolve complex employee/labor relations issues involving a variety of areas including employee discipline/corrective action and employee appeals and the grievance process. Develops and modifies Employee Relations communication programs and provides advice and support to Leaders to enhance effective communication. Conducts internal investigations and prepares investigative reports. Works with Leadership, Payroll and Human Resources colleagues on the interpretation and administration of the Collective Bargaining Agreement. Provides union contract administration including the investigation of grievances, drafting grievance responses, MOA preparation. Coordinates and prepares information for grievance hearings, arbitration and administrative hearings, for example MCAD and unemployment. Serves as Tufts' witness when necessary. Provides direction and support for Leave Administration issues as needed. Collaborates on and advises on policy development. Collaborates with colleagues to plan and organize employee recognition events. Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working groups' achievement of goals, and to help foster a positive work environment. Physical Requirements: Professional office environment with typical office requirements such as computers, phones, photocopiers, filing cabinets, etc. Largely a sedentary role, which involves sitting most of the time, but may involve movements such as walking, standing, reaching, ascending / descending stairs and operating office equipment. Frequently required to speak, hear, communicate and exchange information. Able to see and read computer displays, read fine print, and/or normal type size print and distinguish letters, numbers and symbols. Occasionally lift and/or move up to 25 pounds. Skills & Abilities: Project management skills. Computer literacy required, including proficiency in Microsoft Office skills, HRIS, and Payroll systems. Solid knowledge of employment law, including federal and state leave laws, ADA, FLSA, PFMLA, FMLA, Labor relations/NLRA/NLRB, discrimination laws, state laws, and JCAHO standards. Interpersonal skills necessary to work as a team member and able to interact with all levels of the organization (senior management, clinical managers, physicians, etc.). Strong written/verbal communication skills. Ability to maintain sensitive and confidential information. Ability to work both independently and as a team member. Organizational and prioritization skills necessary to manage projects and multiple assignments within scheduled deadlines. Ability to work with minimal direction and independently. Outstanding attention to detail, strong organizational skills, and the ability to anticipate department/organizational needs. Ability to lead and direct others by setting priorities for completing multiple tasks. Ability to manage multiple projects simultaneously. Ability to work independently, but also comfortable asking for help/input from others where needed. Comfortable with ambiguity-works to resolve open questions, can define a process to resolve ambiguity, is comfortable that the plan may change. Job Profile Summary This role focuses on supporting the design, development, and implementation of human resource programs and policies, including recruitment, training and development, compensation and benefits, mobility, talent acquisition, diversity, talent management & organization development and employee/labor relations. In addition, this role focuses on performing the following Employee/Labor Relations duties: Manages interactions and relationships with employees and labor unions, implements measures to increase employee morale, motivation and satisfaction, investigates and resolves complaints, grievances, and disputes, represents management in union/labor relations including the negotiation, interpretation, and administration of collective bargaining agreements, diversity/equal employment opportunity programs, training, and compliance, and advises management on strategies that ensure a productive and harmonious workplace. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. A senior level role that requires advanced knowledge of job area typically obtained through advanced education and work experience. Typically responsible for: managing projects / processes, working independently with limited supervision, coaching and reviewing the work of lower level professionals, resolving difficult and sometimes complex problems. Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org.

Posted 30+ days ago

TMN Toyota Motor North America Company logo
Team Member Relations Analyst
TMN Toyota Motor North America CompanyOntario, California
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Job Description

Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

Who we’re looking for

Toyota’s Human Resources Department is looking for a passionate and highly motivated Analyst, Team Member Relations.  The primary responsibility of this role is to support Toyota Motor North America-North America Parts Center California (TMNA-NAPCC) Team Member Relations.

The person in this role will support the Human Resources department's objective to maintain and improve positive team member relations and ensure TMNA-NAPCC success.

This position is based in Ontario, California. The selected candidate will be expected to reside within commutable distance of this location.

What you’ll be doing

  • Advocate for Team Members:  build relationships with team members, resolve problems, communicate team member viewpoint

  • Advocate for Toyota:  ensure consistent policy application, promote continuous improvement, promote team member engagement, communicate Toyota viewpoint

  • Partner with Operations Management:  build relationships with management, understand business operations, develop management staff to ensure positive morale

  • Spend time each day on the floor to know team members and understand their perspective (i.e., visits multiple groups each week, knows TMs by name)

  • Identify training needs and supports action plans to meet the specific needs of group leaders and above

  • This list is not all inclusive of daily responsibilities

What you bring

  • Bachelor’s degree (or higher), or 5+ years of equivalent professional work experience relevant to this position

  • HR experience

  • Proficiency with Microsoft Excel

  • Ability and willingness to work overtime as needed, approximately 5%

  • Ability to travel 5% of the time, approximately once per quarter

Added bonus if you have

  • Experience with Employee Relations/Team Member Relations/Investigations role or similar HR function

  • Information Systems/Technology education or experience including experience automating systems and reporting to improve processes (Y/N – text follow up)

  • Workday experience

  • Experience with Power BI

  • Experience with Kronos

What We’ll Bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

  • A work environment built on teamwork, flexibility and respect

  • Professional growth and development programs to help advance your career, as well as tuition reimbursement

  • Team Member Vehicle Purchase Discount

  • Toyota Team Member Lease Vehicle Program (if applicable)

  • Comprehensive health care and wellness plans for your entire family

  • Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute

  • Paid holidays and paid time off

  • Referral services related to prenatal services, adoption, childcare, schools and more

  • Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)

The annual base salary range for this position is $82,700.00 - $134,400.00.

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.