Legal Jobs 2026 (Now Hiring) – Smart Auto Apply

Legal Intake/Sales Development Supervisor

Hybrid | Hackensack, NJ

About the Role

We are seeking a Legal Intake/Sales Development Supervisor to lead and grow our Legal Intake and SDR team. This role is responsible for supervising daily intake operations, coaching and developing team members, auditing performance, and driving higher revenue outcomes. This is a leadership role for someone who thrives in a sales-driven, metrics-focused environment and enjoys building systems, improving performance, and helping teams win.

Key Responsibilities

• Supervise, coach, and develop the Legal Intake / SDR team

• Set performance expectations and manage individual and team KPIs

• Audit intake calls, CRM entries, and workflows for quality and consistency

• Improve team conversion rates, contact rates, and closing performance

• Create and maintain team success profiles outlining best practices and benchmarks

• Prepare and present performance and quality assurance reports

• Identify trends, gaps, and opportunities for growth

• Implement training, scripts, and process improvements

• Develop and propose innovative ideas to grow sales and improve intake efficiency

• Partner with leadership and marketing to optimize lead handling and follow-up

• Own and complete assigned projects and initiatives within established timelines, ensuring successful implementation and measurable impact.

• Provide support within the department as needed – taking calls, handling leads, and any other duties as required by management.

Qualifications

• Experience leading a legal intake, sales development, or call center team

• Strong background in sales coaching, performance management, and conversion optimization

• Experience auditing calls and providing actionable feedback

• Data-driven mindset with experience reporting on KPIs and outcomes

• Strong communication, leadership, and organizational skills

• Comfortable in a fast-paced, performance-based environment

• CRM and call-tracking experience preferred

• Legal industry experience preferred, but not required

Benefits:

• Salary Range: $75,000-$85,000 with Bonus Structure

• PTO – 5 days sick/personal, 10 days’ vacation

• 7 National Holidays and 3 Floating Holidays paid

• Health, Dental, and Vision Insurance

• 401(k) with competitive employer matching

• Flexible Spending Account

• Optional Life and Disability Insurance

• Monday – Friday, 9:00 AM – 5:30 PM

• Hybrid schedule (3 days in-office, 2 days remote)

About Moskowitz Law Group, LLC:

We are not just a law firm—we are a team of driven, supportive, and mission-focused professionals. We care deeply about our clients, our team culture, and the impact we make. At MLG, we’re looking for A-players who want more than just a job—they want a career.

We value clear communication, autonomy, accountability, and heart. We celebrate wins, give feedback freely, and lift each other up. We are building something meaningful—and if that excites you, we want to meet you.

Why You’ll Love Working Here:

• Team Culture: We support each other and share a strong team-first mindset

• Growth-Minded: Leadership provides guidance and recognition, with room for advancement

• Work-Life Balance: Hybrid flexibility + no micromanagement

• Open Door Policy: Leadership is approachable and always listening

• Strong Infrastructure: Structured training and streamlined systems help you thrive