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Legal Office Manager and Biller
$24 - $33 / hour
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Overview
Job Description
- Bonus based on performance
- Flexible schedule
- Paid time off
- Training & development
Legal Office Manager and Biller (Law Firm)
- Audit pre-bills, verify time entries, and ensure accurate client invoices.
- Implement and maintain billing standards, including a firm billing playbook.
- Manage trust-to-operating account transfers and maintain financial tracking spreadsheets.
- Analyze expenses, prepare profitability dashboards, and set billing minimums per employee.
- Examine financial data and budgets, providing financial forecasts and insights.
- Oversee all operational aspects of the firm, ensuring efficiency and accountability.
- Map and optimize the case lifecycle from intake to closure.
- Develop SOPs, checklists, and training guides for consistent execution.
- Lead process improvements to eliminate inefficiencies and missed deadlines.
- Create and monitor key performance indicators (KPIs) for firm operations.
- Coordinate after-hours working sessions to tackle backlog and align priorities.
- Serve as the primary administrator for MyCase, optimizing workflows, task management, and client communications.
- Standardize and protect all firm templates with naming conventions, formatting rules, and permissions.
- Act as the sole liaison to IT (internal and external), managing access, permissions, and troubleshooting.
- Partner with the Managing Partner to support the professional growth of attorneys, paralegals, and staff.
- Schedule one-on-one coaching, create growth plans, and track accountability.
- Hold team members responsible for meeting deadlines, billing expectations, and performance milestones.
- Help ensure each employee is working within their strengths while addressing developmental needs.
- Bachelor’s degree in Business, Finance, or a related field.
- Minimum 3 years’ experience in law firm operations, billing, or management.
- Strong knowledge of legal billing practices and accounting basics (trust accounts, AR, expense analysis).
- Experience with MyCase (or similar practice management software).
- Proven ability to design, implement, and enforce processes and SOPs.
- Excellent organizational, analytical, and leadership skills.
- Prior experience managing small law firm teams.
- Strong Excel skills (dashboards, expense analysis, billing minimums).
- Familiarity with Florida legal practice requirements.
- Deep understanding of organizational effectiveness and operations management.
- A natural problem solver and process builder who sees inefficiencies and fixes them.
- A confident leader who can hold attorneys and staff accountable.
- A detail-oriented financial manager who understands the importance of accurate billing and profitability tracking.
- A strategic thinker who can set goals, monitor KPIs, and align operations with growth.
- A collaborator who can support both team development and firm-wide success.
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
- Professional Development Support
Flexible work from home options available.
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