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Wolters Kluwer logo

Senior Cx/Ux Research Consultant (Tax & Accounting) - Hybrid (Tx/Ga/Nj/Il) R0052803

Wolters KluwerKennesaw, GA

$85,600 - $149,400 / year

Senior CX/UX Research Consultant (Tax & Accounting) - Hybrid (TX/GA/NJ/IL) R0052803 | DXG | UX/CX COE - WK DXG U.S., Inc. Summary - We are seeking an experienced and strategic Senior CX/UX Research Consultant to join our CX/UX team in Wolters Kluwer Tax & Accounting North America. In this role, you will report to the Manager, CX/UX Research • DXG | UX/CX COE and serve as a thought leader, driving advanced research initiatives and playing a key role in shaping the product strategy for our Expert AI conversational assistant by transforming user insights into impactful, actionable recommendations. This is an outstanding opportunity to collaborate with a talented team of CX/UX practitioners, solve complex challenges by integrating cutting-edge technologies, and make a significant impact on products used by thousands of accounting professionals every day. Hybrid: Eight days a month we come together in the closest office within 50 miles to experience the value of connecting with colleagues. Please view the site office location directory for potential office preferences nationwide. http://bit.ly/Find_A_WK_Office | #LI-Hybrid NOTE: A portfolio is not required, but sharing a PAST PROJECT to articulate your ability to scope research and communicate findings to drive business impact is expected during the interview process. About Us: https://www.wolterskluwer.com/en/solutions/tax-accounting-us Must be legally authorized to work in the United States without employer sponsorship, now or in the future. Qualifications: Required: Bachelor's Degree in a relevant discipline (Design, HCI, Behavioral Sciences, or related field) or equivalent relevant experience with advanced UX certification or training. Master's degree preferred. 5+ years in a User Research role for digital solutions, with demonstrated leadership in research planning and execution. Advanced Research Planning: Proven ability to design and lead complex, multi-phase user research studies aligned with business and product strategy. Data Analysis: Advanced skills in analyzing qualitative and quantitative user data. Report Writing: Ability to prepare sophisticated, clear, and persuasive research reports tailored to various stakeholders, including executives. Presentation Skills: Expertise in presenting research findings to diverse audiences from cross-functional teams. Cross-Functional Leadership: Demonstrated ability to influence and collaborate effectively with designers, product managers, engineers, and other disciplines across our business to implement research insights. Strong working knowledge of AI, agentic workflows, and their application in user research and product development. Experience evaluating emerging user interaction patterns and impacting product strategy for AI assistant solutions. Preferred: Experience in a B2B environment working on enterprise solutions Knowledge of Tax & Accounting solutions and customer workflows Familiarity with User Research platforms such as Great Question or UserZoom Experience collecting and reporting user data from Pendo or other analytics tools. Essential Duties and responsibilities Lead, design, and execute complex user research studies, identifying opportunities to drive business value and improve the user experience. Merge qualitative and quantitative data via mixed methodologies. Drive cross-functional alignment by presenting research insights to senior stakeholders and executive leadership, influencing product and business decisions. Synthesize and communicate research findings for diverse audiences, including executive summaries, workshops, and actionable recommendations for cross-functional teams. Partner with designers, product managers, and engineers to translate research insights into strategic design and product roadmaps. Document insights and artifacts in a central repository. Lead the creation and evolution of user personas/archetypes and journey maps based on robust research and data. Collaborate with Research Operations to utilize standardized research materials, frameworks, and processes ensuring alignment and consistency across all research initiatives Champion the adoption of emerging industry trends, tools, and methodologies-especially in AI and Agentic technologies-across the organization. Additional Information Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available: https://www.mywolterskluwerbenefits.com/index.html Company Overview Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. We are headquartered in Alphen aan den Rijn, the Netherlands. Ranked by Forbes Magazine as among America's Best Large Employers for 2022 - #84 Wolters Kluwer secures 2nd place in Newsweek's Most Trustworthy Companies List 2023 WK #1 for gender equality in the workplace in the Netherlands & #47 worldwide for 2023 Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and requirements. The job description provided is subject to revision and modification at any time. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $85,600.00 - $149,400.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Posted 30+ days ago

F logo

UX Research Manager

Figs Inc.Santa Monica, CA

$135,000 - $165,000 / year

FIGS is looking for an exceptional UX Research Manager to join the Ecommerce Team and lead the growth and delivery of user experience research across the organization. The UX Research Manager will serve as the operational backbone of the team's research function, owning and executing studies, testing, and surveys that drive measurable business impact. This role will define and scale the user research practice by developing frameworks, tools, and processes that generate deep behavioral insights to accelerate ecommerce growth. The position combines scientific rigor with creativity, balancing qualitative and quantitative research to uncover opportunities that advance the business and brand while heavily supporting the User Experience Design team in product testing and evaluation. Grounded in social science and guided by industry best practices, the UX Research Manager will translate data into actionable insights, ensuring that research outcomes directly inform design and product direction. As an advocate for FIGS customers and the broader healthcare community, the UX Research Manager will champion customer needs across the entire digital experience. The role is highly collaborative, working with Product, UX Design, Engineering, Data, and Marketing to foster a culture of research excellence, strategic insight, and customer empathy. The UX Research Manager will report to the Director of UI/UX. What you'll do: Champion user research and customers by translating healthcare professionals' real-world experiences into better digital shopping solutions. Serve as FIGS' foremost advocate for understanding and representing the customer. Lead research strategy across FIGS digital products, identifying opportunities that drive innovation, usability, and conversion. Design and conduct qualitative and quantitative studies, including remote and in-person interviews, participant recruitment, data analysis, surveys, A/B testing, and usability testing. Measure and communicate the impact of research, connecting insights to key metrics in line with company goals Synthesize insights into clear narratives that inform design, product, and executive decisions Build and operationalize research infrastructure, including tools, AI solutions, vendors, participant panels, and knowledge repositories. Partner cross-functionally with Product, UX Design, Engineering, Marketing, and Data teams to align research priorities with business objectives and revenue goals. Coach and mentor UX and Product teammates on research best practices, embedding rigor and curiosity across the Ecommerce Team. About You: 5-8 years of experience in UX Research or related fields (Human Factors, Psychology, HCI, Analytics, UX Design). Proven experience in eCommerce and consumer-facing digital experiences. Skilled in both qualitative and quantitative research methods (usability testing, interviews, surveys, analytics, A/B testing). Proficiency with Figma and common UX research tools; familiarity with basic statistical analysis. Experience recruiting and managing niche participant panels (bonus points if you have experience with healthcare professionals) Ability to synthesize complex data into clear, actionable insights that influence product and business decisions. Strong collaboration skills partnering with Product, Design, Engineering, Data, and Marketing teams. Excellent storytelling and presentation skills, including experience sharing insights with executives. Strong project management abilities and comfort balancing multiple research streams in a fast-paced environment. Bachelor's degree in a related field or equivalent professional experience. Entrepreneurial mindset, curiosity, and a strong user-first approach. FIGS Compensation and Benefits Pay Range At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $135,000 and $165,000. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience. Additional Compensation and Benefits Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan Annual bonus: This position is eligible to participate in the FIGS annual bonus program Other compensation and benefits offered include: Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance Amazing 401(k) program, with a company match up to the first 6% of your contribution Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers FIGS sponsored Uber Eats voucher for in-office weeks Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more… Benefits eligibility is determined by hour requirements and length of service A little bit about us… FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry's category-defining healthcare apparel and lifestyle brand. Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world. FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For information about how we process information in connection with your application, view our Employee & Applicant Privacy Policy linked in the footer below.

Posted 3 weeks ago

Wolters Kluwer logo

Senior Cx/Ux Designer (Ai-First Innovation | Financial & Corporate Compliance) - Hybrid (Ct/Et) R0054517

Wolters KluwerWichita, KS

$102,600 - $179,250 / year

Senior CX/UX Designer (AI-First Innovation | Financial & Corporate Compliance) - Hybrid (CT/ET) R0054517 | DXG | UX/CX COE Wolters Kluwer DXG U.S., Inc. About the Role: As a Senior CX/UX Designer (AI-First Innovation | Financial & Corporate Compliance), you will take on a more influential role in driving the design process. You will work on complex user flows, high-fidelity prototypes, and lead user research initiatives. This role requires a deep understanding of user-centered design principles and the ability to collaborate across teams to deliver exceptional user experiences. Hybrid: Eight days a month we come together in the closest office (ET/CT Time zone) within 50 miles to experience the value of connecting with colleagues. You will report to the Manager, CX/UX Design DXG | UX/CX COE, and work under the leadership of the VP, User Experience & Design • DXG | UX/CX COE. This role is a part of DXG | UX/CX COE - Wolters Kluwer DXG U.S., Inc. | Please view the site office location directory for potential office preferences nationwide. | https://bit.ly/Find_A_WK_Office | #LI-Hybrid Division/BU About Us: Wolters Kluwer Digital eXperience Group (DXG) Must be legally authorized to work in the United States without employer sponsorship, now or in the future. What Success Looks Like AI-powered features for tax/accounting users improve workflow efficiency and usability. Solutions meet regulatory compliance, data privacy, and accessibility standards. Prototypes and design systems accelerate delivery without compromising quality. Required Job Qualifications (5yrs minimum in role plus 2yrs AI driven experience) Wireframing: Advanced skills in creating detailed and user-centered wireframes and user flows. User Research: Proficiency in planning, conducting, and analyzing comprehensive user research studies. Prototyping: Strong ability to create high-fidelity interactive prototypes. Usability Testing: Expertise in leading usability tests and deriving impactful design insights. Design Systems: Advanced knowledge of developing and maintaining consistent design systems. Collaboration: Excellent communication and teamwork skills to align cross-functional efforts. Presentation: Advanced skills in presenting design rationale and user research findings. Accessibility: Competence in designing accessible user experiences according to standards. Key Performance Indicators Adoption of AI-driven features by tax/accounting professionals. Measurable improvements in user efficiency and trust. Compliance with financial regulations and WCAG 2.1 AA standards. High-quality prototypes delivered on time and aligned with product goals. Responsibilities: Lead the design of user flows, wireframes, and high-fidelity prototypes for complex projects. Plan and conduct comprehensive user research studies and usability tests. Synthesize research findings into actionable design recommendations. Develop and uphold design systems and ensure consistency across products. Mentor junior team members and provide constructive feedback on their work. Collaborate closely with product managers, developers, and other stakeholders to align design goals with business objectives. Drive the iterative design process based on user feedback and usability testing. Stay up-to-date with the latest UX design trends and technologies. Present and defend design decisions based on user research and best practices. Ensure all design work adheres to accessibility standards and guidelines. Additional Information Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available: https://www.wolterskluwerbenefitsguide.com/welcome/ Company Overview Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. We are headquartered in Alphen aan den Rijn, the Netherlands. Ranked by Forbes Magazine as among America's Best Large Employers for 2022 - #84 Wolters Kluwer secures 2nd place in Newsweek's Most Trustworthy Companies List 2023 WK #1 for gender equality in the workplace in the Netherlands & #47 worldwide for 2023 Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and requirements. The job description provided is subject to revision and modification at any time. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $102,600.00 - $179,250.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Posted 5 days ago

Wolters Kluwer logo

Lead Cx/Ux Designer | Health Language

Wolters KluwerCary, NC

$118,300 - $207,400 / year

Job Identification Business title: Lead CX/UX Designer Department: Digital Experience Group (DXG) Location: Hybrid Supervisory Relationships Reports to: Director, CX/UX Design Supervises: This position has no direct line supervisory responsibilities. About the Team Wolters Kluwer's Digital Experience Group (DXG) creates products and solutions for its business divisions which serve professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG sectors around the world. Our UX team collaborates closely with cross-functional product teams to solve complex customer and business problems in ways that our customers love, while also working for our business. About the Role The Lead CX/UX Designer is responsible for enhancing our customer-facing products and solutions within Wolters Kluwer's Health Language portfolio and will be responsible for ensuring high quality output and alignment with business strategy. The Health Language applications are use-case specific workflow tools to help expedite the authoring, mapping, design and review of healthcare data. As the industry transitions to a value-based care model, we are committed to breaking down barriers and fostering trust through our Health Language offerings. Our products support both payers and providers, ensuring accurate billing and coding at the point of care. This role requires the ability to dive into product technical details, user journey mapping and flow diagrams to inform product features that can help our provider, vendor and health plan clients achieve their business and patient outcomes. This role also works in close collaboration with our DXG Centers of Excellence (CoEs), product management, content and technology teams, applying proven UX research and design practices and principles including leveraging our Product Design System and incorporating customer insights/data to develop optimal solutions that drive competitive advantage. This role requires a creative, energetic and adaptable problem-solver who can navigate complexity, act as a liaison among cross-functional teams and work quickly with high quality and consistency. The team needs a proactive strategic thinker who is extremely hands-on and has the ability to drive all aspects of UX research and design. Essential Duties and Responsibilities Strategy: Understand business goals, user needs, and technical capabilities to inform the research and design of holistic and integrated solutions Foster collaborative relationships with product teams and technology partners Advocate for the user throughout the product development process, working with cross-functional teams to ensure a consistent and excellent user experience that is validated by customers Lead/co-lead visioning workshops with multidisciplinary teams of business, technology, content and user experience roles to shape strategic plans Design: Translate ideas into concepts, user flows, wireframes, mockups and prototypes that lead to intuitive user experiences for products in the Health Language portfolio Work with cross-functional teams to define, improve and implement UX research and design best practices and processes Work directly with development groups to ensure accurate implementation of designs Manage multiple projects at various stages and prioritize tasks Use and contribute to the Wolters Kluwer Product Design System to ensure consistency, efficiency and scalability Research: Identify research opportunities and appropriate research methods based on business objectives Develop research plans collaboratively with the Product Manager and other team members Lead research projects from start to finish, conducting research yourself and enabling product teams to get involved Deliver actionable insights that are well-reasoned and presented with a high degree of quality Job Qualifications 10 years of experience working as a UX designer - ideally within an agile environment Bachelor's degree (BA) from a four-year college or university (or equivalent) in Interaction Design, Product Design, Industrial Design, Human Computer Interaction, Communication & Multimedia Design/Media Technology, Information Architecture or related field Familiar with principles of Lean Product and Lean UX Have a deep understanding of typography, color, layout and motion design principles Passionate about design, emerging technologies and problem solving Understanding of the healthcare ecosystem, particularly in payer and provider sectors and experience with value-based care models and health language offerings is desireable but not required Hands-on experience with Electronic Health Records (EHRs) and API integration Familiarity in interoperability standards and protocols, ensuring seamless data exchange across diverse healthcare systems is desireable but not required Both a self-starter and team-oriented, with a willingness to teach and learn; open to feedback and welcomes constructive criticism Excellent English verbal and written communication skills Ability to build trusted relationships and act as a liaison among the UX, product and technology teams to ensure standards of excellence are met Experience working in distributed, collaborative teams Ability to work with limited guidance and make decisions independently is a must Technical Skills Experience working with design systems and familiar with creating UX patterns Experience adhering to WCAG compliance and standards In-depth knowledge of customer analytics tracking tools and customer research methods; adept at analyzing both quantitative and qualitative data Mastered design software such as Figma and Adobe Creative Suite Knowledge of agile software development processes and experience with requirements management and complex projects Work with the Microsoft Office Suite (Word, Excel, PowerPoint) Solid understanding of HTML5 and CSS3 Your Portfolio Your portfolio should demonstrate a track record of developing useful and intuitive interfaces for complex online applications You should be prepared to speak about the processes used to develop your solutions and the specific role that you played in these processes Are you ready to shape the future of healthcare solutions? As a Lead CX/UX Designer on our Health Language portfolio, you'll tackle complex challenges that improve trust, accuracy and efficiency at the point of care. Your work will break down barriers in the healthcare industry, driving innovative products that streamline coding, billing, and care delivery. Collaborate with Centers of Excellence, product management and technology leaders to design solutions that deliver measurable impact and a competitive edge. This is a unique opportunity for a creative, forward-thinking problem solver who thrives in fast-paced environments and is passionate about design, emerging technologies and transforming the healthcare ecosystem. If you're looking to grow your career while making a tangible difference in healthcare, we want you on our team. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $118,300.00 - $207,400.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Posted 30+ days ago

Frontier Airlines logo

Designer - User Experience (Ux)

Frontier AirlinesDenver, CO

$72,000 - $96,331 / year

Why Work for Frontier Airlines? At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it's our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need - saving them money along the way. What We Stand For Low Fares Done Right is our mission and we strive to bring it to life every day. Our 'Done Right' promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we're not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality. Work Perks At Frontier, we like to think we're creating something very special for our team members. Work is why we're here, but the perks are nice too: Flight benefits for you and your family to fly on Frontier Airlines. Buddy passes for your friends so they can experience what makes us so great. Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages. Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors. Enjoy a 'Dress for your Day' business casual environment. Flexible work schedules that support work/life balance. Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date. We play our part to make a difference. The HOPE League, Frontier Airlines' non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship. Who We Are Frontier Airlines is a leading ultra-low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontier's highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airline's many weight-saving initiatives and focus on operational efficiencies, makes Frontier America's Greenest Airline. * Each Frontier Airlines plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airline's commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. Frontier Airlines., Inc., is a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC). Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed. What Will You Be Doing? The User Experience (UX) Designer will lead and design the best digital experiences for our customers interacting with the Frontier Airlines brand online and in app. The ideal candidate will be well versed in responsive web design, web accessibility, Lean UX, ecommerce best practices and act as the voice of the customer with every pixel placed. Some key responsibilities include: Lead with a mobile first strategy, delivery of high-fidelity web/app designs, wireframe prototyping, creation of user flow diagrams, and maintaining the design system. Essential Functions Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences Produce high-quality visual designs (including basic assets and wireframes/mockups)-from concept to execution, including those for desktop, web, and mobile devices at a variety of resolutions Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks Take a user-centered design approach and rapidly iterate designs Design and implement mobile responsive design guidelines, user experience guidelines, digital style guides and visual standards Make design decisions with data and user feedback Facilitate the company's vision for products by researching best practices, performing competitor analysis, diving into consumer analytics, sketching, prototyping and user-testing experiences for digital products Conduct user research using qualitative and quantitative methods, such as interviews, personas, journey maps and AB tests Analyze user feedback and activity, before and after product updates, to continually enhance the user experience Identify design problems and devise effective solutions Make strategic design and user-experience decisions related to current and new, functions/features Create custom, unique and user centered website mockups using Figma Work with the agile product owner to refine user stories Qualifications 3-5 years of UX design experience Expert in Adobe Creative Suite programs (Photoshop, Illustrator, InDesign, XD, etc) Expert in Figma Proven experience with responsive and adaptive design methodologies Expert understanding of front-end code: HTML5, CSS3, and Javascript Superior time management, process management and communication skills Knowledge, Skills and Abilities Hungry for innovation, strives to stay up to date on relevant trending topics and changes to web and user experience Ask smart questions, take risks and champion new ideas Experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design Be passionate about resolving user pain points through great design Comfortable receiving feedback and quickly change course based on business needs Team player who can work collaboratively with other departments, partners and marketers Must have excellent communication and interpersonal skills Must be self-motivated, self-starter, have a sense of urgency and extremely well-organized Ability to work with minimum supervision in a collaborative team environment Microsoft office product skills including Excel and PowerPoint Ability to meet deadlines while working in a fast-paced, changing environment Must exercise sound business judgment and handle confidential information with sensitivity Must be a team player with ability to work on several projects at a time Equipment Operated Standard office equipment, including PC, copier, fax machine, printer Work Environment Typical office environment, adequately heated and cooled Physical Effort Generally, not required. Supervision Received General Direction: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments. Positions Supervised None Salary: $72,000 - $96,331 Please note: This role will close on or before 3/26/26 Workplace Policies Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change. Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Posted 1 week ago

Quince logo

Principal UX Designer, Platforms

QuincePalo Alto, CA

$200,000 - $250,000 / year

ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value. Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions: Customer First: We prioritize customer satisfaction in every decision. High Quality: True quality means premium materials and rigorous production standards you can feel good about. Essential Design: We focus on timeless, functional essentials instead of chasing trends. Always a Better Deal: Innovation and transparency ensure value for both customers and partners. Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages. Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency. OUR TEAM AND SUCCESS At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience - one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince. THE ROLE Principal UX Designer, Platforms Quince is building out its platform business which includes a set of client-facing platform products that power logistics, operations, and sourcing for modern companies and brands. These products will be the face of the new Business to Business (B2B) and Quince Logistics Solutions (QLS) verticals within Quince. Products include: self-service customization of Quince apparel, storefront platforms for housing and selling white-labeled apparel, tracking pages and admin views for brands using Quince Logistics, and distinct user login experiences. This is a senior, highly hands-on individual contributor role. You will be a foundational, founding designer across these platform products, helping define their UX from the ground up. There is no established design system or mature UX framework yet, and you will play a key role in shaping early patterns, workflows, and standards. This role is best suited for a senior designer who enjoys ownership, ambiguity, and creating structure where none exists. As a highly individual contributor role, you'll independently drive design decisions while contributing to product strategy, including meeting with potential customers and conducting extensive competitor research in a fast-paced environment. This role is required to be onsite 3-days a week in San Francisco or Palo Alto. Responsibilities Own UX design end to end across QLS and related B2B platform products as a senior individual contributor Design without an existing design system, while laying the groundwork for one Make judgment calls on patterns, hierarchy, and tradeoffs across products Partner closely with Product, Engineering, and Operations to define customer-facing solutions. Work directly with customers to understand their needs. Translate complex operational requirements into simple, usable experiences Iterate quickly as the products and business evolve Qualifications Required: 8+ years of UX or Product Design experience Proven experience designing B2B or SaaS products Experience operating as a senior IC with high ownership across multiple product surfaces Strong visual and UX judgment across dense, data-heavy interfaces Comfort working in ambiguous, early-stage product environments Preferred: Experience as an early or first designer on a product or platform Experience defining early design patterns or systems Background designing system-driven or operational products Familiarity with logistics, fulfillment, or supply-chain products Why This Role These platform products represent a new phase of growth for Quince. This role offers meaningful ownership and the opportunity to shape foundational UX for tools that external brands will rely on every day. Pay Range: $200,000 - 250,000 USD All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles. Pay Range $200,000-$250,000 USD WHY QUINCE? Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike. EQUAL OPPORTUNITY & HIRING INTEGRITY Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis. Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws. Security Advisory: Beware of Frauds At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom-never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

Posted 2 days ago

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UX Designer

Inabia Software & Consulting Inc.Redmond, WA
This position is ideal for a UX professional who can translate complex technical workflows into intuitive, user-friendly experiences. Responsibilities • Conduct stakeholder and user interviews to develop personas• Define customer journeys, storyboards, and site maps• Design user flows aligned with real-world user scenarios• Create visual design systems and style guides aligned to Kuiper/Amazon standards• Develop UI mockups and interactive prototypes• Conduct usability testing, heuristic reviews, and produce findings and recommendations• Collaborate closely with product, engineering, and stakeholder teams Required • Proven experience delivering end-to-end UX design (discovery through validation)• Strong portfolio demonstrating personas, journeys, prototypes, and usability outcomes• Experience facilitating design workshops and synthesizing stakeholder feedback• Ability to clearly document UX decisions and design rationale Preferred • Experience working on enterprise portals or platform products• Familiarity with accessibility and usability standards• Experience collaborating within Agile delivery teams Powered by JazzHR

Posted 30+ days ago

Stack Influence logo

Senior Product Designer and UX Researcher (Remote, 4-day week) (Remote)

Stack InfluenceMiami, FL

$120,000 - $180,000 / year

Stack Influence is a VC-funded creator marketplace app connecting eCommerce brands with everyday social media users. We are a high-growth, remote-first startup that offers a flexible 4-day work week. You will own end-to-end product design while conducting research to understand user needs and drive product strategy. We're looking for a high-impact individual contributor who can be the sole lead designer. You'll collaborate with product and engineering leadership to shape the product roadmap. Salary is between $130-180k USD with equity potential. Responsibilities: Design Own end-to-end product design: discovery → concept → execution → launch → iteration Create wireframes, prototypes and visual designs in Figma Build and evolve design systems (components, patterns, guidelines) for consistency and scale Collaborate with product and engineering to define requirements, not just translate them into design Design and source brand-aligned visual assets for Marketing (website pages, decks, graphics) Research Lead and execute end-to-end studies—including qualitative interviews, surveys, and usability testing—to create product strategy based on user needs. Collaborate with internal and external stakeholders to gather insight from various data sources Synthesize research into actionable insights and recommendations (decks, narratives, visualizations) Qualifications: 5+ years of product design experience 2+ years of UX research experience Expert-level Figma skills Portfolio demonstrating high-quality design (must include link in application) Ability to work independently and manage competing priorities

Posted 2 weeks ago

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Staff Product Designer: Revolutionize Healthcare & Retail UX (Remote)

Ontrac SolutionsChicago, IL
Ontrac Solutions , a leading technology consulting firm specializing in cutting-edge solutions that drive business transformation, is partnering with a client— a dominant force in retail and healthcare — on a mission to revolutionize wellness through advanced digital solutions. We are seeking an exceptional Staff Product Designer to lead this transformation, evolving their experience from a retail-first company into a progressive, world-class healthcare and digital pharmacy platform. Your work will directly impact millions of users by improving access to healthcare services, prescription management, and wellness products through an intuitive, engaging digital experience. You will be instrumental in delivering cutting-edge technology that makes a real impact on customers' lives. Key Responsibilities & Impact As a design thought leader, you will drive user-centered, data-informed design strategies in collaboration with engineering, product management, and business team. - Lead the Design Strategy & Execution of a healthcare-first user experience , ensuring a seamless cross-platform UX (iOS, Android, Web) - Architect Complex User Flows: Design and optimize complex, multi-step user flows for prescription management, telehealth visits, retail product purchases, and insurance-integrated transactions. - Integrated Commerce Model: Design an integrated cart model where users can checkout pharmacy, healthcare services, and retail products in a single transaction , unifying retail and pharmacy checkouts. - Optimization & Data-Informed Design: Optimize UX for conversions and engagement , ensuring frictionless digital interactions for healthcare consumers, leveraging user research, behavioral analytics, and A/B testing. - System Development & Compliance: Develop and maintain a best-in-class design system , ensuring consistency across native (Swift, Kotlin) and hybrid (React Native, Flutter) environments. Collaborate closely with product managers and engineers to integrate HIPAA-compliant, highly secure, and scalable digital healthcare solutions. - Advocacy & Mentorship: Advocate for accessibility (WCAG standards) and inclusive design principles. Mentor and coach mid-to-senior designers, fostering a culture of excellence and innovation. Required Qualifications We are looking for a designer with proven expertise in leading complex, high-impact product transformations. - Experience: 8+ years of experience in product design, UX/UI, or digital health, with 3+ years in a principal or lead designer role , driving product transformation. - Technical & Domain Expertise: Expertise in designing complex, multi-step user flows (e.g., healthcare e-commerce, prescription fulfillment, multi-category shopping experiences). Deep understanding of iOS & Android design principles (HIG, Material Design) and familiarity with React Native or Flutter-based development.- Portfolio & Tools: Strong portfolio showcasing healthcare, retail, or e-commerce experiences with a focus on scalability and usability. Proficiency in design & prototyping tools (Figma, Sketch, Framer, Principle, Adobe XD). - Communication & Collaboration: Strong communication & storytelling skills—able to present design strategies to executives and cross-functional teams. Experience working with Agile development teams, collaborating with engineers and product teams to deliver iterative, data-driven improvements. Ability to translate complex healthcare workflows into intuitive experiences that drive engagement and adoption. Preferred Qualifications Candidates with the following experience will be highly valued: Experience in health tech, telemedicine, pharmacy apps, or wearable integrations. Familiarity with HIPAA-compliant design and data privacy best practices. Background in AI-driven personalization for health recommendations & wellness tracking. Experience optimizing multi-category shopping carts in regulated industries (healthcare, insurance, pharmacy). Motion/interaction design skills to create highly engaging experiences. Why Join? Lead the transformation of a major retail and healthcare client into a world-class digital pharmacy and healthcare platform Directly impact access to healthcare services for millions of users High visibility and autonomy in a fast-paced, data-driven environment Make an immediate impact at the intersection of data, design, and cloud innovation

Posted 30+ days ago

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Remote UX Designer (Remote)

FreeUpSt. Petersburg, FL
Freelance as a Full Stack Developer and Work from Home With FreeUp Hi! We're FreeUp!  FreeUp is a freelance marketplace dedicated to connecting business owners with talented freelancers and remote workers from all over the world.  We believe that freelancing is the future of business, and we're building the best community for freelancers possible.  Want to learn more about FreeUp? Check out our website  here , our Glassdoor reviews  here , or read  this feature in the LA Times  about how we're  the  freelance platform everyone wants to be part of. About Freelancing as a UX Designer With FreeUp:  Daily UX Designer job opportunities Set your own hourly UX designer freelance rates (or fixed-rate projects) Set your own work from home schedule  Work and earn as much as you want as a UX Designer freelancer 24/7 support for freelancers Webinars, resources, and a Slack workspace to help build your UX design freelance business  A dedicated internal team who is here to support you and help you succeed! Remote UX Designer Requirements:  Proven experience as a UX Designer, UI Designer or similar role A robust portfolio that demonstrates work  Project management and research experience  Understanding of interaction design and information architecture Understands design software (e.g. UXPin, Balsamiq) Knowing HTML/CSS; JavaScript is a plus Critical thinker  Amazing communication skills How to Apply to Be a FreeUp Freelancer  Write a short cover letter about why you're a great full stack developer freelancer We'll reach out for your resume with some follow up questions  Quick Zoom video interview with a member of the FreeUp team  Once you're in our network, start applying to full stack development freelance jobs and make money! Freelancers located in the state of California will be required to provide an EIN for tax purposes.

Posted 30+ days ago

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Entry Level UX Research Apprenticeship (Remote)

UX WomanPhiladelphia, PA

$85,000 - $130,000 / year

About the Program: Every year, we sponsor 2 remote UX apprentices from anywhere in the world to join us for 7 months, either in the fall or spring seasons or online. Our UX apprentices work through the end-to-end UX design and UX research process for a startup idea of their choice that will help them attract hiring managers in that topic space or industry. Apprentices take our program for free and receive 1:1 mentorship throughout the 7-month program. Alumni UX apprentices go on to make between $85,000 -$130,000 in UX design, product design, UX research, or service design roles after they complete the program. We are committed to helping women, immigrants, POC, and LGBTQ folks break into tech and land 6-figure UX jobs. We help you land 6-figure UX jobs or coach you till you get it. Apprenticeship Requirements: This apprenticeship program is open to new grads and UX career changers alike! Here are some apprenticeship requirements to keep in mind before applying: Interested in creative career paths in UX research, UX design, product design or service design Willing to commit 5-10 hours of work per week to complete program deliverables Willing to attend 2-3 hour weekend lectures to learn the end-to-end design process OR willing to complete online video course modules Open to feedback from UX mentors and demonstrates a willingness to revise design work Apprenticeship Program Learnings: Build digital products and services 0-1 Lead end-to-end design process for a startup idea or topic of your choice Lead product scoping and feature scoping, as well as entire project management Identify target market for product and position product for launch success Develop a business model for the product or service and demonstrate how the product/service will scale as the business model scales Lead discovery research by managing user recruitment, creating research plans, writing interview guides, leading 8-16 discovery interviews, and synthesizing interview insights Deliver a compelling UX design and business pitch for your startup idea, showcasing both qualitative and quantitative data to justify the problem space and the solution Tell a compelling story about users by showcasing user types, personas, stakeholder maps, journey maps, process maps, service blueprints, ideation matrixes, sketches, wireframes, UX workflows, prototypes and other visual deliverables Lead user testing of wireframes and prototypes to improve product/service usability and constantly iterate on your startup idea Design a unique design system for your solution from scratch, creating components, a style guide, and branding for your solution Analyze direct and indirect competitors to clearly articulate your solution's differentiators and why your solution is innovative and more likely to succeed over competing options Consult with startups to create a scope of work and fulfill UX research, UX design, product design and service design work based on your scope of work. How to Apply: Please fill out our application form to apply for UX Woman sponsoring your participation in the program. The application takes 5 minutes to complete and will ask you to send in your LinkedIn profile and resume, as well as ask you about why you are interested in this program. You do NOT need to have a UX resume or portfolio to apply - we consider folks who are at the very beginning of their career change, who are still exploring multiple career options. You will receive UX tips and challenges via email to help you with your transition into UX and will be contacted by us if you are being considered for the apprentice program. Once contacted, you will go through a brief interview process before joining the cohort. Due to the large volume of applicants, we cannot contact all applicants about their application status. If you don't hear from us about an interview within 2 months of applying, please consider your application closed. We consider applicants on a rolling basis.

Posted 30+ days ago

Lynton logo

UX & Brand Designer

LyntonDenver, CO
Lynton is an AI marketing agency delivering websites, creative, strategy, and integrations. After 16 years as a leading HubSpot partner, we're charting a new course: transforming into an AI-native agency that helps clients adopt AI across their marketing, sales, and operations. The Role This isn’t a “make it pretty” position. You’ll own the full design function at Lynton, from UX strategy and research-informed interface design to scalable design systems and AI-augmented creative production. You’ll be the person who bridges the gap between what our clients need and what modern tooling makes possible. You’ll work across client engagements and internal projects, shaping how Lynton shows up visually and how we deliver design as a service. You’ll have a direct line to leadership and real influence over the direction of the agency. What You’ll Own UX & Interface Design Lead end-to-end UX design for client websites, landing pages, and HubSpot portals, from discovery and wireframing through high-fidelity prototypes and developer handoff. Conduct lightweight UX research (heuristic reviews, user flows, competitive audits) to ground design decisions in evidence, not assumptions. Design responsive, accessible interfaces that perform across devices and meet WCAG standards. Design Systems & Component Architecture Build and maintain a scalable design system in Figma - tokens, components, variants, auto-layout - that maps cleanly to front-end code. Establish Figma-to-code workflows that reduce handoff friction and enable developers to implement designs with precision. Create reusable design patterns that accelerate delivery across client projects. AI-Driven Design Workflows Integrate AI tools (Midjourney, DALL-E, Runway, Adobe Firefly, and emerging platforms) into the creative process for ideation, asset generation, and production acceleration. Develop repeatable AI-assisted workflows for tasks like image generation, layout exploration, copy-to-visual prototyping, and batch asset creation. Stay current on the rapidly evolving AI design landscape and bring new tools and techniques to the team proactively. Visual Brand & Creative Direction Own the visual brand identity and ensure consistency across all touchpoints - website, social, collateral, presentations, and campaigns. Produce social media graphics, marketing assets, and campaign visuals that elevate the brand beyond standard agency fare. Provide creative direction and visual QA across client deliverables. What We’re Looking For 5+ years of professional design experience with a strong portfolio showing UX process, visual design range, and systems thinking. Expert-level Figma proficiency—you think in components, auto-layout, variables, and design tokens. Working knowledge of HTML/CSS and front-end concepts. You don’t need to ship production code, but you should understand how your designs translate to it. Hands-on experience with AI design tools and a genuine enthusiasm for integrating them into professional workflows. Experience designing within CMS platforms and full-stack web frameworks (HubSpot, WordPress, Webflow, React, or similar accepted). Strong eye for typography, layout, color, and visual hierarchy. Ability to work autonomously, manage multiple client projects simultaneously, and communicate design rationale clearly to non-designers. Bonus Points Familiarity with design-to-code tools (Anima, Locofy, Builder.io) or code-to-design reverse workflows. Motion design skills (After Effects, Lottie, Rive, or CSS animation). Comfort working in or adjacent to a development environment (GitHub, VS Code, basic CLI). Background in agency environments with multi-client workloads. Powered by JazzHR

Posted 2 weeks ago

Portland Webworks logo

UX Developer

Portland WebworksPortland, ME
As a UX Developer, you know that the best implementations are easy and intuitive for real people to use and that the best designs can only have impact if they actually work.   > About Us We’re a small company of overachieving consultants, taking on big challenges for our clients. We build web applications, mobile applications and application solutions for a wide range of clients, with a focus on the public sector. We use a team-based approach, with teams consisting of designers, software developers, quality assurance engineers and project managers. This allows us to provide the full lifecycle of project delivery to clients from initial concept consulting to final implementation.   > About You We’re looking for a talented individual who can combine the product vision from our design and UX teams with project technical requirements to produce high-quality deliverables.  High-quality to you means: visually accurate and appealing with a high level of attention to detail high levels of accessibility consistency both within the current project and with industry best practices highly testable and tested reusable to enable increased efficiency in the future You are adept with the tools and technologies used to build modern applications for the web. Our current favorites leverage React, NextJS, React Native, PHP (Drupal CMS) and Angular, so extensive understanding of HTML, CSS and JavaScript is critical, and background with at least one of these frameworks is desirable. Of course there are a lot of tools that help building web applications UIs at scale so you’ll have familiarity with CSS preprocessors like Sass and LESS, CSS frameworks like TailWind or BootStrap and some familiarity with the various UI kits available like Material or Ant Design. With all these cool tools involved you probably want to manage them with module bundlers like WebPack and keep the javascript in good working order with TypeScript and linters. Our projects are centered around our teams. We do more than speak the Agile lingo, we strive for a truly agile culture. A background of working with Scrum or Kanban is a plus but what’s really most important is having experience and willingness to work in a highly collaborative team setting. An important part of our team focus involves being able to coordinate work with the rest of the team. A valuable skill is being able to identify large blocks of functionality from requirements and design artifacts and break them down into suitable features and tasks. As much as you have an eye for detail, you have an eye on the future. Application development is constantly evolving so we’re looking for someone to bring some new skills and capabilities to our existing teams. Whether you have an opinion in the debate between native mobile apps and PWAs or have A/B testing experience to bring a more data driven approach to decision making we value the unique perspectives you can bring to our existing teams.   > Our Why We strive for excellence in everything we do. We value wisdom, curiosity, and a sense of fun. Our work is meaningful. From providing easier and better ways for citizens to access state government information and programs aiding in a more informed and better served populace, to keeping pets and animals safe through registration and welfare tracking, to making vaccines available to people most in need- our software often has a direct benefit to people we’ll never meet.  We are also very dedicated to the people within our organization.  We are proud to be consistently named one of Maine’s "Best Places to Work". The benefits that we offer include: 100% Paid health and dental benefits for employees Health Reimbursement Account (to minimize out of pocket costs) Flexible Spending and Dependent Care Accounts Company matching retirement plan Annual profit sharing Flexible scheduling Up to 25 days paid vacation Free parking (you will love Old Port parking) Friday happy hours   > Learn more about us! How to Simplify Drupal Builds with Yarn and Webpack: Some useful tools to automate the management of multiple packages - https://www.govwebworks.com/2020/02/11/how-to-simplify-drupal-builds-with-yarn-and-webpack/ Developer Spotlight at GovWebworks: Software developer Rachel Charow shares some scenes from her working life - https://www.govwebworks.com/2020/01/21/developer-spotlight-at-govwebworks/ Top 10 Most Effective UX Trends for 2021: Usability tips to make online life less stressful and easier to navigate - https://www.portlandwebworks.com/2021/03/16/top-10-ux-trends-for-2021/ Core Values For Employee Happiness: Lessons learned from the Best Places to Work award on workplace satisfaction during a pandemic - https://www.govwebworks.com/2020/10/27/core-values-for-employee-happiness/   Learn More About Portland Webworks & GovWebworks LinkedIn | Facebook | Twitter | Instagram 5 Times Best Places to Work Winner Our Team | Our Clients Powered by JazzHR

Posted 30+ days ago

Innovative Systems logo

User Experience (UX) Designer

Innovative SystemsPittsburgh, PA
Innovative Systems, Inc. is looking for an entry-level User Experience Designer to work at our world headquarters in Pittsburgh, PA. In this role, you will be responsible for all phases of the design process - from initial research to high-fidelity prototypes for existing product redesigns and new product offerings. Our ideal candidate will have a fundamental understanding of the user design process and be well-versed in design research methodologies and technologies. They will be a user advocate; someone who is able to see the product from the experience of the user and then alter their design accordingly. Additionally, they will be outgoing, personable, and able to speak intelligently with users and stakeholders alike. They will be comfortable with receiving feedback and constructive criticism and passionate about creating elegant, user-centered solutions. Location: Based at our World Headquarters located in Pittsburgh, Pennsylvania. Currently the team is working a flexible hybrid schedule, working in the office 2 days a week and remote 2 days a week. What you will be doing… As a UX designer at Innovative, you will play an essential role in our product design. You will conceive and conduct user research, interviews and surveys, and translate them into sitemaps, wireframes and prototypes. You will design the overall functionality of the product and iterate upon it to ensure a positive user experience. In addition, you will be part of promoting a user-centered culture throughout Innovative, helping to create ways to put the users of our products first. Your responsibilities will include: Translating concepts into wireframes, prototypes & other deliverables that lead to intuitive user experiences. Facilitating client’s product visions by researching, conceiving, sketching, prototyping, and mocking up user experiences for digital products. Identifying design problems and devising elegant solutions. Making strategic design and user-experience decisions related to both existing and new features. Rapidly testing and iterating designs with both existing and potential users. Collaborating with team members and stakeholders all over the globe. Taking smart risks and championing new ideas. Qualifications you must have… Bachelor’s or Master’s degree in HCI, Information Systems, Computer Science, Communication Design, or related STEM or Design fields. Portfolio of work that demonstrates use of the complete design process. Proven ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision. A solid grasp of user-centered design and testing methodologies, subsystems, and usability and accessibility concerns. Ability to iterate designs and solutions efficiently and intelligently. Ability to clearly and successfully communicate design processes, ideas, and solutions to teams and clients. Experience effectively working independently and in cross-functional teams. Ability and willingness to travel 10-15% of the time to client sites throughout the UK, the United States, and other locations. It’s a plus if you have… Expertise in UX software such as Figma, UXPin, Balsamiq, Framer.js, Quartz Composer. Experience with front-end development technologies, such as HTML5, CSS3, and JavaScript frameworks such as JQuery, Angular, and React. Familiarity with .NET framework. Experience designing for both desktop and mobile-based platforms. ABOUT INNOVATIVE Innovative Systems, Inc. is one of the fastest growing global leaders in the development and delivery of software data quality, master data management, and risk/compliance solutions and services. Our pace is fast and our work is challenging and meaningful. Our style is highly autonomous, relaxed, and collaborative. You will find superb mentoring and coworkers that are both smart and fun to be around. If you are looking to make a difference – this may be the place for you! Powered by JazzHR

Posted 30+ days ago

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Sr. UX Product Designer - 10728

ICSI.Fort Worth, TX
Position: Sr. Product DesignerPosition Type: W2 Contract - No BenefitsPosition Location: Fort Worth, TXWHY YOU’LL LOVE THIS JOB This job is a member of the Digital Customer Experience team within the Customer Experience Organization at American Airlines. We're a multidisciplinary UX team that drives the user experience for our customer and employee facing applications.In this position, you'll work within a cross-functional team where you'll influence product and design decisions with ownership of initiatives from inception through implementation. This role can sit in the product focused on delivering value to product teams or in Design Operations focused on standards and process to scale design across the enterprise.You'll get to showcase your experience and knowledge in interaction / visual design, information architecture, user research and UX strategy. WHAT YOU’LL DO This list is intended to reflect the current job, but there may be additional essential functions (and certainly non-essential job functions) not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate, observing any legal obligations including any collective bargaining obligations. Influence outcomes and Product Owner decisions based on UX best practices, design principles and research, using agile methodologies. Collaborate with Engineering to find the most effective, expedient and efficient way to implement solutions. Collect, analyze, present and action feedback and manage changes to UX deliverables. Present work clearly and compellingly to stakeholders, leveraging storytelling and presentation skills. Provide timely status updates (including work left to do, issues and risks) using project management tools like Rally, Jira, Aha!, etc. Communicate effectively with all team members to get work done. Design the visual style, interface and interaction flow of applications and experiences that adhere to design standards and the patterns of a design system. Develop conceptual diagrams, wireframes, visual mockups and prototypes that consider systems thinking and information architecture. Create research strategies based on desired outcomes and develop usability test plans, scripts and scenarios for prototypes. Regularly formulate and test hypotheses during design iterations. Use research techniques (heuristic reviews, user interviews, remote unmoderated and in-person testing) to determine ease-of-use and comprehension of designs and ideas. Lead end-to-end UX design processes, from ideation through execution. Mentor and guide other Designers to foster growth and collaboration. Ensure designs are responsive and adaptive for both desktop and mobile platforms. ALL YOU’LL NEED FOR SUCCESSMinimum Qualifications – Education & Prior Job Experience Bachelor's degree in human computer interaction, human factors engineering, computer science, visual design, library sciences or other related discipline, or equivalent experience or training 3+ years of experience as a UX practitioner with a background in user experience design, interaction design or similar Experience working closely with Engineers from inception through implementation in an agile environment Experience collaborating effectively across disciplines, product lines, roles, geographical and time zone boundaries Knowledge and proficiency using remote unmoderated testing tools and moderated testing devices and platforms Experience in responsive, adaptive and accessible designs Experience with design for mobile app (iOS and Android), desktop and web applications Preferred Qualifications – Education & Prior Job Experience Master's degree in human computer interaction, human factors engineering, computer science, visual design, library sciences or other related discipline, or equivalent experience or training 5+ years of experience as a UX practitioner with a background in user experience design, interaction design or similar Experience with accessibility standards, including WCAG 2.0+ AA compliance, localization and inclusive design Ability to adopt and contribute to design systems and promote design standardization across the enterprise Proven ability to work in Product and DesignOps environments to meet evolving organizational needs Skills, Licenses, and Certifications Strong skills in modern design and prototyping tools (Figma, Adobe CC, etc.) Understanding of HTML, CSS, JavaScript and other frontend development languages Advanced analytical skills dealing with complex data problems and implementing sustainable solutions Strong organizational skills and the ability to label, classify and intelligently build flows and wireframes for complex computer applications are a plus Ability to manage multiple concurrent projects and communicate effectively with non-technical users In-depth understanding of both qualitative and quantitative research methods Strong understanding of user-centered design principles and a solid grasp of trends in web and app design Familiarity with emerging technology such as generative AI and spatial computing Proficiency in using project management tools (Rally, Jira, Aha!, etc.) to track progress and report status Storytelling and presentation skills to effectively communicate design decisions Powered by JazzHR

Posted 30+ days ago

iManage logo

Manager of UX Research

iManageChicago, IL

$140,000 - $180,000 / year

We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance. Being a Manager of UX Research at iManage Means… We are seeking a strategic and hands-on Manager of UX Research to lead our research practice and elevate the voice of the user across our enterprise platform. This role is ideal for a seasoned research leader who thrives at the intersection of business strategy, product innovation, and user-centered design. You will be responsible for building and scaling a high-impact UX research function that informs product direction, drives measurable business outcomes, and champions the needs of legal professionals and knowledge workers. You’ll work closely with executive leadership, product management, engineering, and design to ensure research is a strategic asset in decision-making. iM Responsible For… Strategic Leadership Advocate for UX research at the executive level, influencing product and business strategy through compelling insights. Align research initiatives with business goals, product roadmaps, and customer success metrics. Define and evangelize a vision for research maturity across the organization. Research Operations & Execution Design and execute mixed-method research (qualitative and quantitative) to uncover user needs, behaviors, and pain points. Establish scalable research processes, tools, and templates to support a growing team and cross-functional partners. Leverage the research repository and insight-sharing cadence that connects research to business outcomes. Cross-functional Collaboration Facilitate workshops and storytelling sessions to socialize insights and drive alignment. Partner with product, design, engineering, and marketing to identify research opportunities and translate findings into actionable recommendations. Lead, mentor, and grow a team of UX researchers, while also being hands-on with high-impact studies. Measurement & Impact Track and communicate the impact of research on product decisions, customer satisfaction, and business KPIs. Develop frameworks to measure the ROI of UX research and its influence on product success. iM Qualified Because I Have… 10+ years of experience in UX research, with at least 3 years in a leadership role. Proven success advocating for research within executive and engineering teams. Deep experience with both qualitative (e.g., interviews, usability testing) and quantitative (e.g., surveys, analytics) methods. Strong understanding of enterprise software and/or legal tech environments. Excellent communication, storytelling, and stakeholder management skills. Experience building research functions from the ground up or scaling existing teams. Familiarity with legal workflows, compliance, or document management systems is a plus. Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To… Join a supportive, experienced team with an inclusive, encouraging, and vibrant culture. Have flexible work hours that allow me to balance my ‘me time’ with my work commitments. Collaborate in a modern open plan workspace, with a gaming area, free snacks, drinks and regular social events. Focus on impactful work, solving complex, real challenges utilizing the latest technologies and protocols. Own my career path with our internal development framework. Ask us more about this! Learn new skills and earn certifications with access to unlimited courses in LinkedIn Learning. Join an innovative, industry leading SaaS company that is continuing to grow & scale! iManage Is Supporting Me By... Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. Rewarding me with an annual performance-based bonus. Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%. Giving access to HealthJoy, a healthcare concierge service, to help me maximize my health benefits. Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave. Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset. Caring for my mental health and well-being with multiple company wellness days and free access to the Healthy Minds app for mindfulness, meditation and more. The overall US annual base salary range for this position is $140,000–$180,000. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process. About iManage… iManage is dedicated to Making Knowledge WorkTM. Over one million professionals across 65+ countries rely on our intelligent, cloud-enabled, secure knowledge work platform to uncover and activate the knowledge that exists inside their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we’re looking for people who love a challenge. People who are happiest when they’re solving problems and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we do things that might appear impossible. How we develop our employees’ strengths and unlock their potential. How we find meaning in everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at: www.imanage.com Please see our recruitment privacy statement for more information on how we handle your personal data. #LI-Hybrid #LI-RW1 Powered by JazzHR

Posted 30+ days ago

FiveTran logo

Senior UX Researcher

FiveTranOakland, CA

$174,391 - $217,989 / year

From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven. About the Role We are looking for a Senior UX Researcher to join our rapidly growing Product org. You will help shape the future of the Fivetran data pipeline platform for businesses large and small. Our ideal candidate has a balance of research rigor and business focus. We value those that hit the ground running, leading by example on projects and collaborating well cross-functionally. You will be diving deep into the daily lives of our customers and applying that understanding to everyday product design decisions. As you talk with our team, your portfolio should contain case studies that demonstrate strong storytelling skills, use of effective research methodologies, and clear impact of your previous work. Fivetran has a positive, diverse, and supportive culture. We appreciate Researchers who are curious, humble, think deeply, speak clearly, and thrive on collaboration and feedback. If this sounds like a good fit for you, send us a hello with links to your work and experience. On day one, this role will report to the Director of UX Research. This is a full-time position based in our Oakland, CA office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team What You'll Do: Plan, manage, and execute on user research programs across focused product areas Collaborate with design, product, and analytics to build research projects that align with stakeholder needs as well as user needs. Guide product and design on the research methodology, question framing, and other best practices for self-run studies. Identify emerging customer and user needs to support the development of new products. Synthesize learnings from past research and analytics data to tell compelling stories and lead ideation sessions. Skills We're Looking For: A strong experience with mixed method qualitative and quantitative research. A strong portfolio featuring examples of your work, your research philosophy, and the outcomes/results. Entrepreneurial and self-motivated with a bias toward action - there's tons of greenfield opportunity here, and you'll need to lean into the ambiguity and lead projects to completion. Ability to craft engaging presentations with engrossing stories that influence your peer stakeholders. A strong desire to learn about our user and how our product impacts their success. Experience in the data industry Nice to Have: Experience with various survey methods, analysis, visualizations and relevant data tools like SQL. Experience using AI to plan studies, synthesize feedback, and work more efficiently. #LI-HYBRID #LI-KM3 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $174,391—$217,989 USD Perks and Benefits 100% employer-paid medical insurance* Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We're honored to be valued at over $5.6 billion, but more importantly, we're proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes. Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran's culture and what it's like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here. We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Posted 2 days ago

BTI logo

Lead UX/IX Designer - US Citizen

BTICamp Springs, MD
Business Technology Integrators (BTI) , a Service-Disabled Veteran-Owned Small Business with over 25 years of experience delivering innovative IT solutions to the Federal Government, is seeking a Lead UX/IX Designer to support DHS US Citizenship and Immigration Services (USCIS) Responsibilities: The Lead UX/IX Designer shall lead the user experience and user interaction design of complex, enterprise-level, services and systems. Lead will comfortably and effectively work very closely with USCIS staff and other DevSecOps team members (business analyst (BAs), user experience/interaction (UX/IX) designers, engineers, and technical leads) to design solutions that meet business objectives. Lead UX/IX Designers will be expected to gain an understanding of the functional and technical landscape so they can effectively design solutions that benefit users. Will serve as consultants capable of helping USCIS business representatives, subject matter experts (SME) and other non-designers understand the essential role of design in product development and as needed, suggesting organizational tactics for improving design solutions. Will collaborate with other UX professionals across all DevSecOps teams to develop standards and craft solutions that address user problems. Will be responsible for working in collaboration and alignment with other Lead UX/IX Designers on the technical direction and standard framework for building out design-led solutions. DHS requires Section 508-compliant user interfaces. Lead UX/IX Designers will be responsible ensuring and maintaining compliance with Section 508 design and content standards. Requirements: Bachelor's degree or substitute additional years of related experience  Minimum of eight (8) years of experience in the IT field focusing on development projects of which three (3) years shall be in architecture and design of UX/IX for enterprise applications. Shall have a strong understanding and work experience in the design of complex, enterprise-level, services, and systems. Must be excellent collaborators and communicators who will comfortably and effectively work very closely with client and contractor staff. Must be well-versed in interaction design theories and can create prototypes with HTML and CSS or utilizing an online presentation tool such as Figma.  DHS requires Section 508-compliant user interfaces.   Powered by JazzHR

Posted 30+ days ago

Z logo

Intermediate UX Designer (Remote)

Zact Inc.Saratoga, CA
About Us Zact is a Fintech innovator dedicated to a singular idea : Organizations need simpler expense and payment management systems that align the spending employee with finance and accounting while providing inherent guardrails and continuous reconciliation with financial systems.Zact enables all parts of the company to Pay by the Rules. About the Role We're looking for an Intermediate UX Designer to help shape intuitive, user-centered experiences across our products. You'll work closely with product managers, engineers, and other designers to translate user needs and business goals into thoughtful, usable designs. This role is ideal for someone who is confident in their craft, comfortable owning features end-to-end, and energized by the pace and ambiguity of a startup environment. Location This position is remote within the United States or Canada and requires collaboration with team members across multiple time zones. What You'll Do Design user experiences for new and existing product features using Material design and an existing components library Create wireframes, user flows, prototypes, and high-fidelity designs using Figma Collaborate closely with product and engineering to ensure designs are feasible, well-scoped, and implemented as intended Work effectively with teammates across multiple time zones, balancing synchronous and asynchronous collaboration Contribute to and help evolve design systems, patterns, and documentation Iterate quickly based on feedback, data, and changing priorities Balance user needs, business goals, and technical constraints in a fast-moving environment What We're Looking For 3–5 years of experience in UX, Product Design, or a related role Strong proficiency in Figma, including components, auto-layout, variants, and prototyping Solid understanding of UX fundamentals: information architecture, interaction design, accessibility, and usability principles Experience working cross-functionally with product managers and engineers Ability to collaborate across time zones using clear documentation and async communication Comfort working in a startup or fast-paced environment Clear communication skills Minimum Education Requirement Bachelor's degree in Design, HCI, Psychology, Computer Science, or equivalent experience Nice to Have Experience contributing to a design system Familiarity with usability testing and research Exposure to analytics or data-informed design Experience with B2B or SaaS products

Posted 1 week ago

TRULEO logo

Product UX Designer

TRULEOGreenville, SC
About TRULEO TRULEO is an Agentic AI platform trusted by over 1,100 agencies. Designed to support patrol, investigations, and command staff, TRULEO automates key workflows, including report writing and generating department intelligence, and helps solve more cases with AI-powered witness interviews and case summarizations. Why Join Us We're on a mission to safeguard community trust in law enforcement by developing technology that honors the people behind the badge. TRULEO is a well-funded, early-stage startup with world-class technology, a collaborative culture, and a deeply meaningful mission. This role offers the opportunity to shape the user experience of products that directly impact law enforcement agencies and the communities they serve. Reporting to our Director of Product, you'll conduct reverse demos with users, create customer journey maps, and build wireframes that define our product experience. You'll be joining a fast-moving environment where design thinking and user empathy matter — and where your design decisions will shape how thousands of officers interact with our platform every day. This is a full-time, on-site role based in Greenville, SC. About the Role We are seeking a Product Manager with strong product design skills to help shape and execute TRULEO's product strategy with a design-first approach. This person will own the end-to-end design and development of key product areas, conducting reverse demos to gather user feedback, creating customer journey maps to understand workflows, and building wireframes that bring product concepts to life. The ideal candidate is a builder and designer in one — someone who thinks deeply about user experience, can create compelling product designs, and has the product sense to balance user needs with technical constraints and business objectives. Responsibilities Core Design Work Conduct reverse demos with law enforcement users to gather feedback and validate design concepts Create customer journey maps to understand and optimize the end-to-end user experience Build wireframes, mockups, and interactive prototypes for new features and product areas Design intuitive interfaces and establish design patterns for consistency Iterate on designs based on user feedback, analytics, and usability testing Product Strategy & Execution Define product roadmap for your assigned areas in collaboration with the Director of Product Write detailed product requirements with embedded design specifications Partner with engineering throughout development to ensure design integrity Conduct user research and agency visits to understand real-world workflows Track product metrics and analyze how design impacts user behavior Go-to-Market & Collaboration Create demo videos, product walkthroughs, and visual assets for launches Support sales enablement with product demos and presentations Partner with Account Executives and marketing teams on product messaging Stay informed on product updates and customer success stories Who You Are 3-5 years of product management experience with hands-on product design responsibilities Strong portfolio demonstrating wireframes, customer journey maps, and shipped products Proven experience conducting reverse demos and gathering user feedback Expert at creating customer journey maps and translating insights into wireframes Proficient in design tools (Figma, Sketch, Adobe XD, or similar) Strong understanding of interaction design and user research Excellent communication skills with ability to present and defend design choices Experience with agile development and working closely with engineering teams Self-starter who thrives in fast-paced startup environments Bachelor's degree in design, HCI, computer science, business, or related field Based in or willing to relocate to Greenville, SC Compensation Base salary + Equity Benefits: Health, dental, and vision insurance; 401(k); PTO The Opportunity This is an exceptional opportunity for a product designer/manager who wants to build products with real-world impact. You'll work directly with law enforcement agencies through reverse demos and customer journey mapping, translating their needs into wireframes and intuitive solutions. As TRULEO scales, you'll have the opportunity to expand your scope and shape the future of public safety technology through thoughtful, user-centered design.

Posted 30+ days ago

Wolters Kluwer logo

Senior Cx/Ux Research Consultant (Tax & Accounting) - Hybrid (Tx/Ga/Nj/Il) R0052803

Wolters KluwerKennesaw, GA

$85,600 - $149,400 / year

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
Hybrid remote
Compensation
$85,600-$149,400/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Senior CX/UX Research Consultant (Tax & Accounting) - Hybrid (TX/GA/NJ/IL) R0052803 | DXG | UX/CX COE - WK DXG U.S., Inc.

Summary - We are seeking an experienced and strategic Senior CX/UX Research Consultant to join our CX/UX team in Wolters Kluwer Tax & Accounting North America. In this role, you will report to the Manager, CX/UX Research • DXG | UX/CX COE and serve as a thought leader, driving advanced research initiatives and playing a key role in shaping the product strategy for our Expert AI conversational assistant by transforming user insights into impactful, actionable recommendations. This is an outstanding opportunity to collaborate with a talented team of CX/UX practitioners, solve complex challenges by integrating cutting-edge technologies, and make a significant impact on products used by thousands of accounting professionals every day.

Hybrid: Eight days a month we come together in the closest office within 50 miles to experience the value of connecting with colleagues. Please view the site office location directory for potential office preferences nationwide. http://bit.ly/Find_A_WK_Office | #LI-Hybrid

NOTE: A portfolio is not required, but sharing a PAST PROJECT to articulate your ability to scope research and communicate findings to drive business impact is expected during the interview process.

About Us: https://www.wolterskluwer.com/en/solutions/tax-accounting-us

Must be legally authorized to work in the United States without employer sponsorship, now or in the future.

Qualifications:

Required:

  • Bachelor's Degree in a relevant discipline (Design, HCI, Behavioral Sciences, or related field) or equivalent relevant experience with advanced UX certification or training. Master's degree preferred.
  • 5+ years in a User Research role for digital solutions, with demonstrated leadership in research planning and execution.
  • Advanced Research Planning: Proven ability to design and lead complex, multi-phase user research studies aligned with business and product strategy.
  • Data Analysis: Advanced skills in analyzing qualitative and quantitative user data.
  • Report Writing: Ability to prepare sophisticated, clear, and persuasive research reports tailored to various stakeholders, including executives.
  • Presentation Skills: Expertise in presenting research findings to diverse audiences from cross-functional teams.
  • Cross-Functional Leadership: Demonstrated ability to influence and collaborate effectively with designers, product managers, engineers, and other disciplines across our business to implement research insights.
  • Strong working knowledge of AI, agentic workflows, and their application in user research and product development.
  • Experience evaluating emerging user interaction patterns and impacting product strategy for AI assistant solutions.

Preferred:

  • Experience in a B2B environment working on enterprise solutions
  • Knowledge of Tax & Accounting solutions and customer workflows
  • Familiarity with User Research platforms such as Great Question or UserZoom
  • Experience collecting and reporting user data from Pendo or other analytics tools.

Essential Duties and responsibilities

  • Lead, design, and execute complex user research studies, identifying opportunities to drive business value and improve the user experience.
  • Merge qualitative and quantitative data via mixed methodologies.
  • Drive cross-functional alignment by presenting research insights to senior stakeholders and executive leadership, influencing product and business decisions.
  • Synthesize and communicate research findings for diverse audiences, including executive summaries, workshops, and actionable recommendations for cross-functional teams.
  • Partner with designers, product managers, and engineers to translate research insights into strategic design and product roadmaps.
  • Document insights and artifacts in a central repository.
  • Lead the creation and evolution of user personas/archetypes and journey maps based on robust research and data.
  • Collaborate with Research Operations to utilize standardized research materials, frameworks, and processes ensuring alignment and consistency across all research initiatives
  • Champion the adoption of emerging industry trends, tools, and methodologies-especially in AI and Agentic technologies-across the organization.

Additional Information

Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave.

Full details of our benefits are available:

https://www.mywolterskluwerbenefits.com/index.html

Company Overview

Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. We are headquartered in Alphen aan den Rijn, the Netherlands.

  • Ranked by Forbes Magazine as among America's Best Large Employers for 2022 - #84
  • Wolters Kluwer secures 2nd place in Newsweek's Most Trustworthy Companies List 2023
  • WK #1 for gender equality in the workplace in the Netherlands & #47 worldwide for 2023

Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and requirements. The job description provided is subject to revision and modification at any time.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$85,600.00 - $149,400.00 USD

This role is eligible for Bonus.

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

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