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Waystar logo

UX Designer II

WaystarLouisville, KY
ABOUT THIS POSITION UX Designers at Waystar are responsible for ensuring that the software we create is easy to use, easy to learn, and provides maximum efficiency for the user. Working directly with our energetic and dynamic head of User Experience, you will have the opportunity to be part of a highly effective team and build software you will truly be proud of. WHAT YOU'LL DO Working closely with Product Managers to transform business goals into actionable UX/UI business requirements in line with a user-centered design philosophy Collaborating with Product and Engineering to vet and refine UX/UI requirements Using UX/UI business requirements to develop conceptual wireframes and process flows Creating high-fidelity interactive prototypes when needed (for user testing, communicating requirements, etc) Fully owning design projects within an assigned product area Maintaining in-depth familiarity of features and value of the products within assigned product area Participating in site visits, interviews, and surveys to develop a thorough understanding of our users Using advanced behavioral metrics techniques to find opportunities for improvement Providing UX subject matter expertise within their design pod Providing design and process guidance to help other departments wherever needed WHAT YOU'LL NEED 2+ years of experience designing business software UX Familiarity with emerging technologies, including AI tools Bachelor's degree in HCI, Interaction Design, Graphic Design, a related field, or possessing equivalent experience Intermediate knowledge of front-end technologies used to implement designs (HTML, CSS, etc.) Natural ability to create and grow relationships between teams and across departments Portfolio demonstrating design capabilities and track record of quantifiable results from past projects Excellent heuristic usability analysis skills Strong requirements-gathering and business analysis skills Strong visual, verbal, and written communication skills Ability to work in a fast-paced environment - quickly and iteratively, delivering on time Excellent organizational skills and attention to detail Motivated by solving complex problems ABOUT WAYSTAR Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun. Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter. WAYSTAR PERKS Competitive total rewards (base salary + bonus, if applicable) Customizable benefits package (3 medical plans with Health Saving Account company match) We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays Paid parental leave (including maternity + paternity leave) Education assistance opportunities and free LinkedIn Learning access Free mental health and family planning programs, including adoption assistance and fertility support 401(K) program with company match Pet insurance Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Posted 3 weeks ago

Wolters Kluwer logo

Senior Cx/Ux Designer (Ai-First Innovation For Tax & Accounting) - Hybrid (Ct/Et) R0053555

Wolters KluwerPlantation, FL

$85,600 - $149,400 / year

Senior CX/UX Designer (AI-First Innovation for Tax & Accounting) - Hybrid (CT/ET) R0053555 | Tax & Accounting | DXG - Wolters Kluwer Design AI-powered experiences that transform tax and accounting workflows. About the Role As a Senior CX/UX Designer, your mission is to create user-facing experiences that embed AI, machine learning, and automation into tax and accounting workflows. You will design solutions that simplify complex, compliance-heavy tasks while ensuring trust, transparency, and usability. This includes creating multi-modal prototypes and simulations for validation and moving quickly from hypothesis to customer journeys using tools like Miro, Figma, and Builder.io. You will collaborate closely with cross-functional teams to deliver intuitive, compliant, and scalable AI-driven experiences. While you'll contribute to improving internal design processes, the focus is on execution and delivery rather than defining enterprise-wide strategy. Why This Role Matters Tax and accounting professionals need tools that reduce complexity and improve efficiency. AI can deliver this-but only if designed responsibly. This role ensures that AI-driven experiences are intuitive, compliant, and user-centric. What Success Looks Like AI-powered features for tax/accounting users improve workflow efficiency and usability. Solutions meet regulatory compliance, data privacy, and accessibility standards. Prototypes and design systems accelerate delivery without compromising quality. Hybrid: Eight days a month we come together in the closest CT/ET office within 50 miles to experience the value of connecting with colleagues. You will report to the Manager, CX/UX Design, and work under the leadership of the Director, CX/UX Design. This role is a part of DXG | UX/CX COE - Wolters Kluwer DXG U.S., Inc. | Please view the site office location directory for potential office preferences nationwide. | https://bit.ly/Find_A_WK_Office | #LI-Hybrid Division/BU About Us: Wolters Kluwer Digital eXperience Group (DXG) & Wolters Kluwer Tax & Accounting Must be legally authorized to work in the United States without employer sponsorship, now or in the future. Required Job Qualifications (5yrs minimum in role plus 2yrs AI driven experience): Proven experience designing AI-powered user experiences for enterprise applications. Familiarity with agentic workflows, automation principles, and ML concepts. Expertise in enterprise UX for regulated domains (tax/accounting experience preferred). Strong understanding of data privacy, compliance, and ethical AI. Advanced prototyping and design system integration skills. Experience facilitating design thinking workshops and JTBD mapping. Hands-on experience with AI design tools (e.g., Builder.io, Miro AI, Figma Make) and . Excellent collaboration and communication skills. Key Performance Indicators Adoption of AI-driven features by tax/accounting professionals. Measurable improvements in user efficiency and trust. Compliance with financial regulations and WCAG 2.2 AA standards. High-quality prototypes delivered on time and aligned with product goals. Responsibilities User-Facing AI Integration: Design experiences that embed AI/ML/automation into tax and accounting workflows, including predictive UX and conversational interfaces. Domain-Centric Design: Create solutions tailored for compliance-heavy environments in North America. Execution Excellence: Deliver high-fidelity prototypes and design system components using advanced tools. Compliance & Trust: Ensure adherence to financial data privacy, security, and WCAG accessibility standards. Cross-Functional Collaboration: Work with engineers, data scientists, product managers, and compliance teams to bring designs to life. Continuous Improvement: Contribute to refining design practices and workflows through hands-on implementation Additional Information Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available: https://www.wolterskluwerbenefitsguide.com/welcome/ Company Overview Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. We are headquartered in Alphen aan den Rijn, the Netherlands. Ranked by Forbes Magazine as among America's Best Large Employers for 2022 - #84 Wolters Kluwer secures 2nd place in Newsweek's Most Trustworthy Companies List 2023 WK #1 for gender equality in the workplace in the Netherlands & #47 worldwide for 2023 Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and requirements. The job description provided is subject to revision and modification at any time. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $85,600.00 - $149,400.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Posted 30+ days ago

OneStream Software logo

AI Engineer - Front-End & UX (Hybrid)

OneStream SoftwareBirmingham, MI

$100,000 - $140,000 / year

AI Engineer Location: Hybrid, USA Employment Type: Full-Time Compensation: $100,000 - $140,000 (Range applies to US candidates only) + Benefits/Variable Comp/Equity - Range may vary based on experience. Benefits Offered: Vision, Medical, Life, Dental, 401K This role requires the candidate to work from one of the following OneStream office locations: Birmingham, MI, Fort Lauderdale, FL, New York, NY, or Chicago, IL. Summary The AI Engineer on the AI Product & Engineering team is responsible for crafting, building, and overseeing AI-powered solutions tailored for the OneStream platform. This position involves continuously converting business problems into polished, commercially viable applications leveraging AI and computer science techniques. This position requires a robust grasp of modern software design principles, including frontend design and web frameworks, alongside proficiency in UX/UI design methodology and best practices. Collaboration with diverse engineering and services teams is essential to deliver comprehensive product support, ensure product cycle maintenance, and drive continuous product improvements. The AI Product and Engineering team is focused on bridging the gap between AI research and AI products, bringing tangible and quantifiable value to our end users. Our AI solutions incorporate AI and machine learning spectrum, including (but not limited to) time series forecasting, anomaly detection, and natural language processing. Our mission is to lower the barrier for organizations and people to get value out of AI capabilities. Primary Duties and Responsibilities Build and enhance user interfaces using both native OneStream capabilities and modern web frameworks. Write and upkeep code that is efficient, reusable, dependable, and abides by modern software design principles. Own the end-to-end UI/UX process: from wireframing and prototyping to implementation. Guarantee peak performance, rendering, and responsiveness of AI Services solutions. Identify and address bottlenecks and bugs, and devise solutions to mitigate or eliminate these issues. Help to preserve code quality, organization, and automation. Write and define software bugs, enhancements, and story tickets in a software issue-tracking system. Collaborate with Product Specialists and Quality Assurance Testers to effectively. Write documentation in the form of how-to guides to get other stakeholders familiar with the products you develop. Required Education and Experience Bachelors Degree or similar work experience. CS/DS/EE/CE Degree or similar experience. 1-2 years of experience with object-oriented programming. 1-2 years of strong programming experience with one of the following: C++, C#, Java. Experience with relational databases. Preferred Education and Experience Experience with modern web development frameworks (React preferred). Experience with design tools such as Figma (or similar) for creating wireframes, prototypes, and high-fidelity UI mockups. Familiarity with Microsoft Azure and related technologies. Familiarity with AI systems, algorithms, and subdomains (time-series, classifications, clustering, anomaly, etc.). Experience with Consolidation Software, such as: OneStream, HFM, SAP BOFC, SAP, IBM Cognos, etc. Recent focus on Microsoft technologies. Knowledge, Skills, and Abilities Self-Starter to decompose a problem and plan a solution. Knowledgeable about modern user interface design principles aimed at optimizing user experience. Capable of effectively communicating technical issues, leading discussions, and influencing product-related decisions. Ability to quickly learn new technologies and adapt to changes in technology and the business environment. Highly adaptive to changing circumstances, with the ability to tackle problems quickly. Excellent written and verbal interpersonal skills. Excellent organization, scheduling, project management, and multi-tasking skills. Capable and comfortable effectively presenting in front of your peers. Ability to write clean, efficient, and well-documented code. Interest in continuous learning opportunities as the space continues to evolve. Proficient in effectively prioritizing and executing tasks in fast-paced, high-pressure environments. Highly self-motivated and proactive. Demonstrates meticulous attention to detail. Comfortable engaging with C-level executives. Travel (remove if not applicable) Minimal travel will be required. Who We Are OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com. Why Join The OneStream Team Transparency around corporate structure, salary, and benefits Core value of customer success Variety of project work (not industry-specific) Strong culture and camaraderie Multiple training opportunities Benefits at OneStream OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are: Excellent Medical Plan Dental & Vision Insurance Life Insurance Short & Long Term Disability Vacation Time Paid Holidays Professional Development Retirement Plan All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-Hybrid #LI-TO1

Posted 30+ days ago

G logo

Lead / Senior UX Designer (Legaltech), Digital Society Products

Government Technology AgencyNon, OK
[What the role is] GovTech is the lead agency driving Singapore's Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government's capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity. At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round. Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today! Learn more about GovTech at tech.gov.sg. [What you will be working on] The Government Digital Product (GDP) Team at GovTech drives the digital transformation of the Singapore Government. Within GDP, the Digital Society Products (DSP) team delivers high-impact digital services across housing, community, social, transport, public service, and legal domains. Formerly known as DCUBE (Digital Design & Development), DSP is a crossfunctional team comprising product managers, designers, engineers, and security specialists. We are hiring a UX Lead to join a forward-deployed team supporting legal tech modernisation at the Attorney-General's Chambers. This is a senior individual contributor role, reporting to a UX Manager. You will lead end-to-end design work - from research and discovery through to prototyping and UI - for a suite of legal applications that support law enforcement, prosecutors, and policy officers. Your contributions will help shape how technology can enable access to justice. What You'll Do You'll lead design efforts across a portfolio of national legal systems undergoing a multi-year modernisation. Projects include: Legislation drafting and publication platform Redesign the authoring and approval experience for structured legislative content 2.Legal case management system Work with legal officers to rethink and modularise how cases are tracked, managed, and resolved Legal tools development Design focused tools for legal research, drafting, and advisory support, decoupled from legacy platforms Structured document workflows Translate XML-based legal documents into usable, accessible digital interfaces, and support their migration to the Akoma Ntoso (AKN) standard You'll shape the user experience strategy across these tools - conducting discovery, facilitating workshops, and creating prototypes that improve usability while respecting the complexity of legal work. Many tools may incorporate AI functions (e.g. summarisation, retrieval) with design work focusing on clarity, trust, and system usability. Responsibilities: Lead end-to-end design from user research through to UI handoff Conduct discovery with legal officers and policy stakeholders to understand real-world needs and constraints Translate domain complexity into structured service blueprints, user flows, and interaction patterns Design and validate low- to high-fidelity prototypes using tools like Figma Ensure accessibility, clarity, and usability across all legal interfaces Collaborate with engineers and product managers to deliver usable, scalable solutions Support the development of modular components and shared design practices across related tools [What we are looking for] Who We Are Looking For We're seeking a thoughtful and experienced UX Lead to shape the user experience of Singapore's legal tech systems. You'll work on legislation drafting platforms, legal case management, and advisory tools - helping translate complex legal workflows into intuitive, accessible digital experiences. This role requires strong research, prototyping, and facilitation skills. We're looking for someone who's confident leading discovery, drawing out user needs from legal officers, and collaborating closely with engineers and PMs to deliver systems that are both usable and future-ready. Experience & Skills 8-12 years of experience in UX design, including both research and UI execution Proven ability to lead discovery in complex, rules-based domains Skilled in Figma, service blueprinting, journey mapping, and workshop facilitation Strong visual communication and systems thinking capabilities Experience working with structured content (e.g. forms, XML, data-heavy UIs) Comfortable presenting and defending design decisions to non-design stakeholders Bonus Points Experience in legal, civic, or policy-oriented tools Familiarity with XML-based formats (e.g. AKN) or structured content systems Exposure to document workflows, case systems, or enterprise content management Understanding of accessibility and inclusive design principle Traits We Value Thoughtful, principled design mindset Empathy for users in high-stakes, cognitive-heavy work Strong facilitation and listening skills Comfortable working in ambiguity and untangling legacy complexity Belief in public impact and the role of good design in governance Why Join Us? Be part of a mission-driven team transforming civic tech at scale Solve complex legal-tech challenges with modern AI tools Work closely with policy and legal stakeholders on meaningful national issues Design with real impact - your work directly supports justice, safety, and public trust Where You'll Work This is a hybrid, forward-deployed role based at the Attorney-General's Chambers, located in PARKROYAL COLLECTION Pickering. GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best. Learn more about life inside GovTech at go.gov.sg/GovTechCareers

Posted 3 weeks ago

Wolters Kluwer logo

Senior Cx/Ux Research Consultant (Tax & Accounting) - Hybrid (Tx/Ga/Nj/Il) R0052803

Wolters KluwerPrinceton, NJ

$85,600 - $149,400 / year

Senior CX/UX Research Consultant (Tax & Accounting) - Hybrid (TX/GA/NJ/IL) R0052803 | DXG | UX/CX COE - WK DXG U.S., Inc. Summary - We are seeking an experienced and strategic Senior CX/UX Research Consultant to join our CX/UX team in Wolters Kluwer Tax & Accounting North America. In this role, you will report to the Manager, CX/UX Research • DXG | UX/CX COE and serve as a thought leader, driving advanced research initiatives and playing a key role in shaping the product strategy for our Expert AI conversational assistant by transforming user insights into impactful, actionable recommendations. This is an outstanding opportunity to collaborate with a talented team of CX/UX practitioners, solve complex challenges by integrating cutting-edge technologies, and make a significant impact on products used by thousands of accounting professionals every day. Hybrid: Eight days a month we come together in the closest office within 50 miles to experience the value of connecting with colleagues. Please view the site office location directory for potential office preferences nationwide. http://bit.ly/Find_A_WK_Office | #LI-Hybrid NOTE: A portfolio is not required, but sharing a PAST PROJECT to articulate your ability to scope research and communicate findings to drive business impact is expected during the interview process. About Us: https://www.wolterskluwer.com/en/solutions/tax-accounting-us Must be legally authorized to work in the United States without employer sponsorship, now or in the future. Qualifications: Required: Bachelor's Degree in a relevant discipline (Design, HCI, Behavioral Sciences, or related field) or equivalent relevant experience with advanced UX certification or training. Master's degree preferred. 5+ years in a User Research role for digital solutions, with demonstrated leadership in research planning and execution. Advanced Research Planning: Proven ability to design and lead complex, multi-phase user research studies aligned with business and product strategy. Data Analysis: Advanced skills in analyzing qualitative and quantitative user data. Report Writing: Ability to prepare sophisticated, clear, and persuasive research reports tailored to various stakeholders, including executives. Presentation Skills: Expertise in presenting research findings to diverse audiences from cross-functional teams. Cross-Functional Leadership: Demonstrated ability to influence and collaborate effectively with designers, product managers, engineers, and other disciplines across our business to implement research insights. Strong working knowledge of AI, agentic workflows, and their application in user research and product development. Experience evaluating emerging user interaction patterns and impacting product strategy for AI assistant solutions. Preferred: Experience in a B2B environment working on enterprise solutions Knowledge of Tax & Accounting solutions and customer workflows Familiarity with User Research platforms such as Great Question or UserZoom Experience collecting and reporting user data from Pendo or other analytics tools. Essential Duties and responsibilities Lead, design, and execute complex user research studies, identifying opportunities to drive business value and improve the user experience. Merge qualitative and quantitative data via mixed methodologies. Drive cross-functional alignment by presenting research insights to senior stakeholders and executive leadership, influencing product and business decisions. Synthesize and communicate research findings for diverse audiences, including executive summaries, workshops, and actionable recommendations for cross-functional teams. Partner with designers, product managers, and engineers to translate research insights into strategic design and product roadmaps. Document insights and artifacts in a central repository. Lead the creation and evolution of user personas/archetypes and journey maps based on robust research and data. Collaborate with Research Operations to utilize standardized research materials, frameworks, and processes ensuring alignment and consistency across all research initiatives Champion the adoption of emerging industry trends, tools, and methodologies-especially in AI and Agentic technologies-across the organization. Additional Information Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available: https://www.mywolterskluwerbenefits.com/index.html Company Overview Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. We are headquartered in Alphen aan den Rijn, the Netherlands. Ranked by Forbes Magazine as among America's Best Large Employers for 2022 - #84 Wolters Kluwer secures 2nd place in Newsweek's Most Trustworthy Companies List 2023 WK #1 for gender equality in the workplace in the Netherlands & #47 worldwide for 2023 Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and requirements. The job description provided is subject to revision and modification at any time. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $85,600.00 - $149,400.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Posted 30+ days ago

InterSystems logo

Senior UX Designer

InterSystemsBoston, MA

$100,000 - $157,000 / year

InterSystems is hiring a Senior UX Designer to work on InterSystems IntelliCare, a significant step forward in electronic health records from one of the most trusted names in health data platforms. IntelliCare is redefining the EHR to be a more powerful, intuitive tool for clinicians. Our goal is to help them work more efficiently while improving the quality of patient care. In this role, you will guide the development of the interface between the point of care and a robust data management platform. You'll have the opportunity to shape how people interact with our industry-leading healthcare application, designing workflows that help clinicians and care teams quickly make better decisions. You may also have the opportunity to guide the design of AI tools applied to the real-world challenge of modern healthcare. We are actively exploring new paradigms for User Experience in the AI age, infusing AI into every aspect of our enterprise applications, and your work will transform how our users query, visualize, manage, and understand data-whether through conversational interfaces, intelligent recommendations, or entirely new paradigms for interacting with complex systems. In this role, you will: Drive innovation by questioning assumptions, exploring emerging technologies, and pushing for better ways to solve tough UX challenges. Design with impact, creating human-centered experiences that simplify complexity without sacrificing power or precision. Collaborate deeply with engineers, product managers, domain experts, and fellow UX designers to bring bold ideas to life. Prototype and iterate to discover what works-leveraging research, testing, and storytelling to shape products from concept to launch. Help evolve the UX strategy and design language for a large healthcare application. If you're excited by the idea of designing tools that help people solve meaningful problems-tools that are smart, scalable, and genuinely useful-you'll fit in well! We're looking for: 10+ years of experience as a user experience designer (UXD), user researcher, or similar. Experience designing complex enterprise software. Domains could include healthcare (EHRs), finance, government, supply chain or other. Proficiency with industry-standard software for designing and prototyping (We often use Figma). Ability to think both creatively and analytically. Strong storytelling, verbal, and written communication skills. Team oriented and self-motivated. A continuous learning mindset. Nice to Have's: Experience working with LLMs and designing human in the loop workflows. Familiarity with terminology from healthcare-related domains. Degree in Human Computer Interaction (HCI), Interaction Design, Psychology, Graphic Design, Computer Science, Data Analytics, Machine Learning, or a related field. A portfolio or examples of your work that illustrate your approach and results. Understanding of W3C and 508 accessibility guidelines. InterSystems is providing a current good faith estimate of the anticipated base salary range for this position depending on a variety of factors including experience, education, skills, and performance. Other compensation may include a discretionary annual variable target incentive. The company also provides generous employee benefits including: Medical, vision, and dental insurance Short-term and long-term disability, and life insurance 401(k) Profit Sharing Contribution Paid Time Off and Holidays Parental Leave Tuition reimbursement The estimated base compensation range for this role is: $100,000-$157,000 USD About InterSystems InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

Posted 3 weeks ago

Magna International Inc. logo

UX Designer

Magna International Inc.Lowell, MA

$66,880 - $124,200 / year

Job descriptions may display in multiple languages based on your language selection. What we offer: At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Group Summary: Magna New Mobility is a business unit inside Magna International leveraging Magna's technology building blocks, developing new capabilities, and entering new markets and use cases. Our products include advanced solutions for urban markets, industrial intralogistics, commercial and autonomous vehicles. Magna New Mobility is also creating advanced software solutions that integrate with next-generation hardware. Our software is a core driver - turning our hardware into smart, integrated platforms for partners eager to advance the mobility sector. Magna's New Mobility group is not just about building individual technologies; we aim to create integrated solutions that address the complex challenges of moving people efficiently and cost effectively in the 21st century. Join us in advancing and shaping the future of mobility. Job Responsibilities: We're looking for a UX Designer who can own meaningful pieces of design work, collaborate cross-functionally, and help shape user-centered solutions across our applications. In this role, you'll work closely with product managers, engineers, researchers, and other designers to take problems from discovery through delivery. You'll also contribute to exploratory and forward-looking design work, helping identify future opportunities and unmet user needs. You'll balance thoughtful UX with real-world constraints to ensure our products are intuitive, scalable, and grounded in user needs. This role offers room to grow into increased ownership and influence over time, including contributing to longer-term product thinking. What you will be doing in this role: Design end-to-end user experiences, from early concepts and flows through high-fidelity designs and prototypes Independently own design work for features or workflows within larger product initiatives Collaborate with Product and Engineering to define problems, explore solutions, and deliver high-quality experiences Apply and contribute to an established design system to maintain consistency and usability Participate in and support user research activities such as interviews, field observations, usability testing, and synthesis Use qualitative and quantitative insights to inform design decisions and iteration Clearly communicate design rationale and tradeoffs to stakeholders Support product launches and iterate based on feedback and data What you should bring to this role: 3+ years of experience in UX, Product Design, or Interaction Design Bachelor's Degree in UX, HCI, Design, or related field Strong proficiency in Figma and modern design workflows Solid understanding of UX principles, interaction design, and usability best practices Experience designing flows and systems, not just individual screens Ability to work independently while collaborating effectively across teams Strong communication skills and comfort presenting design work A portfolio demonstrating user-centered thinking, problem-solving, and impact Additional Skills: Experience with conversational UI (chatbots, voice interfaces, or AI-driven interactions) Familiarity with Pendo or similar tools for product analytics, in-app guidance, or NPS collection Experience using Crowdin or other translation management systems (TMS) for localization Experience with Adobe After Effects for micro-animations and creating Lottie animations Exposure to designing for global or multilingual users Experience working in Agile product teams using Jira and Confluence Willingness to travel occasionally for UX research, on-site discovery, observations, and interviews Experience or interest in AI-enhanced, automotive, robotics, or operational software Hiring Base Salary Range: $66,880 - $124,200 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data). In addition to base salary, some positions are eligible for an annual performance based bonus. Awareness, Unity, Empowerment: At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law. Notice regarding the use of AI: As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies. If you have any questions or concerns about this process, feel free to contact our Talent Attraction team. Worker Type: Regular / Permanent Group: Magna Corporate

Posted 30+ days ago

R logo

UX Research Intern

Red Hat Inc.Raleigh, NC
This is a unique internship for a builder who sits at the intersection of User Experience and Software Engineering. We are looking for an intern to help us build and maintain the "Research Agent"-the internal platform our UXRs use to discover and synthesize knowledge. If you love low-code automation, Python, and making teams more efficient, this is for you. What You'll Do Build & Automate: Work directly under the guidance of the UXR Manager to execute on technical requirements, building workflows using low-code tools to automate manual research tasks. Data Wrangling: Script solutions to pull data from diverse sources (Jira, Google Drive, Salesforce) and structure it for our internal RAG (Retrieval-Augmented Generation) system. Prototype New Capabilities: Act as the primary technical builder, quickly creating "proof of concept" features for the research team to test (e.g., a Slack bot that answers questions about past research). Monitor Performance: Help track the quality of our AI agent's answers and fine-tune the prompts used to query our data. Collaborate with UX Researchers to understand their pain points and translate them into technical implementation. What You'll Need Core AI Proficiency: Critical familiarity with LLMs, RAG concepts, vector databases, and agent frameworks. Technical Aptitude: Experience with Python or JavaScript/TypeScript. Automation Mindset: Demonstrated experience (or side projects) to connect different apps using APIs or other techniques. Data Fluency: Comfort working with JSON, CSVs, and unstructured text data. Pragmatic Problem Solving: A focus on building "good enough" solutions quickly rather than over-engineering; must be comfortable with independent execution. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Posted 30+ days ago

Wolters Kluwer logo

Lead Cx/Ux Designer | Health Language

Wolters KluwerPhiladelphia, PA

$118,300 - $207,400 / year

Job Identification Business title: Lead CX/UX Designer Department: Digital Experience Group (DXG) Location: Hybrid Supervisory Relationships Reports to: Director, CX/UX Design Supervises: This position has no direct line supervisory responsibilities. About the Team Wolters Kluwer's Digital Experience Group (DXG) creates products and solutions for its business divisions which serve professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG sectors around the world. Our UX team collaborates closely with cross-functional product teams to solve complex customer and business problems in ways that our customers love, while also working for our business. About the Role The Lead CX/UX Designer is responsible for enhancing our customer-facing products and solutions within Wolters Kluwer's Health Language portfolio and will be responsible for ensuring high quality output and alignment with business strategy. The Health Language applications are use-case specific workflow tools to help expedite the authoring, mapping, design and review of healthcare data. As the industry transitions to a value-based care model, we are committed to breaking down barriers and fostering trust through our Health Language offerings. Our products support both payers and providers, ensuring accurate billing and coding at the point of care. This role requires the ability to dive into product technical details, user journey mapping and flow diagrams to inform product features that can help our provider, vendor and health plan clients achieve their business and patient outcomes. This role also works in close collaboration with our DXG Centers of Excellence (CoEs), product management, content and technology teams, applying proven UX research and design practices and principles including leveraging our Product Design System and incorporating customer insights/data to develop optimal solutions that drive competitive advantage. This role requires a creative, energetic and adaptable problem-solver who can navigate complexity, act as a liaison among cross-functional teams and work quickly with high quality and consistency. The team needs a proactive strategic thinker who is extremely hands-on and has the ability to drive all aspects of UX research and design. Essential Duties and Responsibilities Strategy: Understand business goals, user needs, and technical capabilities to inform the research and design of holistic and integrated solutions Foster collaborative relationships with product teams and technology partners Advocate for the user throughout the product development process, working with cross-functional teams to ensure a consistent and excellent user experience that is validated by customers Lead/co-lead visioning workshops with multidisciplinary teams of business, technology, content and user experience roles to shape strategic plans Design: Translate ideas into concepts, user flows, wireframes, mockups and prototypes that lead to intuitive user experiences for products in the Health Language portfolio Work with cross-functional teams to define, improve and implement UX research and design best practices and processes Work directly with development groups to ensure accurate implementation of designs Manage multiple projects at various stages and prioritize tasks Use and contribute to the Wolters Kluwer Product Design System to ensure consistency, efficiency and scalability Research: Identify research opportunities and appropriate research methods based on business objectives Develop research plans collaboratively with the Product Manager and other team members Lead research projects from start to finish, conducting research yourself and enabling product teams to get involved Deliver actionable insights that are well-reasoned and presented with a high degree of quality Job Qualifications 10 years of experience working as a UX designer - ideally within an agile environment Bachelor's degree (BA) from a four-year college or university (or equivalent) in Interaction Design, Product Design, Industrial Design, Human Computer Interaction, Communication & Multimedia Design/Media Technology, Information Architecture or related field Familiar with principles of Lean Product and Lean UX Have a deep understanding of typography, color, layout and motion design principles Passionate about design, emerging technologies and problem solving Understanding of the healthcare ecosystem, particularly in payer and provider sectors and experience with value-based care models and health language offerings is desireable but not required Hands-on experience with Electronic Health Records (EHRs) and API integration Familiarity in interoperability standards and protocols, ensuring seamless data exchange across diverse healthcare systems is desireable but not required Both a self-starter and team-oriented, with a willingness to teach and learn; open to feedback and welcomes constructive criticism Excellent English verbal and written communication skills Ability to build trusted relationships and act as a liaison among the UX, product and technology teams to ensure standards of excellence are met Experience working in distributed, collaborative teams Ability to work with limited guidance and make decisions independently is a must Technical Skills Experience working with design systems and familiar with creating UX patterns Experience adhering to WCAG compliance and standards In-depth knowledge of customer analytics tracking tools and customer research methods; adept at analyzing both quantitative and qualitative data Mastered design software such as Figma and Adobe Creative Suite Knowledge of agile software development processes and experience with requirements management and complex projects Work with the Microsoft Office Suite (Word, Excel, PowerPoint) Solid understanding of HTML5 and CSS3 Your Portfolio Your portfolio should demonstrate a track record of developing useful and intuitive interfaces for complex online applications You should be prepared to speak about the processes used to develop your solutions and the specific role that you played in these processes Are you ready to shape the future of healthcare solutions? As a Lead CX/UX Designer on our Health Language portfolio, you'll tackle complex challenges that improve trust, accuracy and efficiency at the point of care. Your work will break down barriers in the healthcare industry, driving innovative products that streamline coding, billing, and care delivery. Collaborate with Centers of Excellence, product management and technology leaders to design solutions that deliver measurable impact and a competitive edge. This is a unique opportunity for a creative, forward-thinking problem solver who thrives in fast-paced environments and is passionate about design, emerging technologies and transforming the healthcare ecosystem. If you're looking to grow your career while making a tangible difference in healthcare, we want you on our team. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $118,300.00 - $207,400.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Posted 30+ days ago

Magna International Inc. logo

Senior UX Researcher

Magna International Inc.Lowell, MA

$85,670 - $159,110 / year

Job descriptions may display in multiple languages based on your language selection. What we offer: At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Group Summary: Magna New Mobility is a business unit inside Magna International leveraging Magna's technology building blocks, developing new capabilities, and entering new markets and use cases. Our products include advanced solutions for urban markets, industrial intralogistics, commercial and autonomous vehicles. Magna New Mobility is also creating advanced software solutions that integrate with next-generation hardware. Our software is a core driver - turning our hardware into smart, integrated platforms for partners eager to advance the mobility sector. Magna's New Mobility group is not just about building individual technologies; we aim to create integrated solutions that address the complex challenges of moving people efficiently and cost effectively in the 21st century. Join us in advancing and shaping the future of mobility. Job Responsibilities: About the Role We're moving fast post-launch-and this is your chance to help shape the future of user research at Magna New Mobility. As a Senior UX Researcher, you'll be one of the earliest members of the UX team and a key player in establishing how we learn, validate, and scale. Reporting to the Senior UX Designer, you'll lead research efforts across the product lifecycle and help define the systems, practices, and principles that guide our user-centered culture. You'll design and run high-impact studies, collaborate across design, product, and engineering, and bring deep user insight to the way we define and build robotic and digital experiences. What You'll Do Lead mixed methods UX and consumer insights research across the product lifecycle, including generative, formative, and evaluative studies Design and execute qualitative research using interviews, ethnographic observation, concept testing, and usability studies Conduct quantitative research (e.g., surveys, segmentation, MaxDiff, conjoint analysis) to inform positioning, targeting, and prioritization Synthesize insights into compelling, actionable findings that influence product direction Shape our internal research ops: tools, templates, documentation, and ethical best practices Collaborate with product managers, engineers, & designers to align research with product strategy Promote user empathy and champion the voice of the customer across disciplines Participate in product strategy workshops, design sprints, and concept validation sessions Help define how research informs AI and robotics-based product behavior Perform other responsibilities as assigned What You'll Bring 5+ years of experience in UX, user research, or consumer insights-ideally with hardware and software products Strong skills in both qualitative and quantitative methods Experience with survey design, sampling strategy, and statistical techniques (e.g., cluster analysis, factor analysis) Proven ability to design lean, scrappy research in fast-moving, ambiguous environments Experience working on 0-1 products or entirely new product categories Comfort working with Figma Exceptional communication and storytelling skills; You know how to turn insight into action A collaborative, curious, and user-obsessed mindset Nice to Haves Exposure to Agile workflows and working on product teams Experience using Jira and Confluence for collaboration Familiarity with Pendo for product analytics, in-app guidance, or NPS collection Experience or interest in working with AI-enhanced experiences or robotics is a plus Hands-on experience conducting research for hardware or integrated hardware-software products Hiring Base Salary Range: $85,670 - $159,110 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data). In addition to base salary, some positions are eligible for an annual performance based bonus. Awareness, Unity, Empowerment: At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law. Worker Type: Regular / Permanent Group: Magna Corporate

Posted 30+ days ago

Qualtrics logo

UX Research And Intelligence Scale And Process Manager

QualtricsSeattle, WA

$173,500 - $249,000 / year

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing. UX Research and Intelligence Scale and Process Manager Why We Have This Role At Qualtrics we're on a journey to transform our UX research function into a strategic driver that leverages and connects data and insights from across Qualtrics to strengthen our work. The UX Research and Intelligence Scale and Operations Manager will work closely with the Director of Research to scale and optimize the User Experience (UX) Research and Intelligence function across Qualtrics. This individual will be a thought-leader and be responsible for defining, implementing, and managing the processes, tools, and infrastructure necessary to enable the research team to operate efficiently, ethically, and at scale. This is a strategic role that blends operational excellence, project management, a deep understanding of the UX research lifecycle, and a big-picture vision of insights at the organizational level. How You'll Find Success Own effectively scaling and optimizing UX Research operations by implementing streamlined processes, tools, and infrastructure that enhance team efficiency and output quality. Lead cross-functional collaboration with research leadership and partner teams to ensure alignment and consistency in UX insights across the organization. Drive operational excellence by establishing and tracking key metrics (e.g., study lead times, recruitment success rate) to continuously improve research lifecycle workflows. Build and manage a high-performing recruitment function that delivers diverse and engaged participant pools efficiently and ethically. Ensure compliance with research ethics and data privacy regulations, maintaining trust and integrity in all research activities. Proactively evaluate and integrate new research technologies and AI tools to enhance team productivity and insight sharing. Articulate and evangelize your strategic vision for research ops as a core function of the future of the research organization How You'll Grow Develop leadership and people management skills by mentoring and guiding a multidisciplinary research operations team. Expand your expertise in UX research methodologies, ethical standards, and data privacy regulations through hands-on experience and collaboration. Gain exposure to cutting-edge research tools and AI technologies, positioning yourself as a thought leader in research operations innovation. Build strong relationships and effective collaborations across Qualtrics that accelerate and expand the impact of research insights. Things You'll Do Knowledge Management: Develop and implement systems such as data repositories and research reference libraries that enable researchers to share their knowledge effectively with each other and their stakeholders. Leverage AI tools for their potential to support research sharing and summarization. Develop and implement systems that facilitate the research team's ability to ingest and leverage diverse data sources (analytics, support data, Customer Advisory Board (CAB) feedback etc.) in their work. Participant Recruitment and Management: Build out a dedicated recruiting function that accelerates UX research initiatives, including developing request processes and prioritization frameworks. Train and supervise recruitment coordinators. Develop and implement standardized, ethical, and efficient processes for sourcing, screening, scheduling, and compensating research participants across various demographics and study types. Process Optimization and Standardization Partner with Research leaders to establish rapid testing optimization programs including defining guidelines for researcher and designer-led studies, and exploring potential for automated rapid testing. Work with researchers to define, document, and socialize best practices, templates, and workflows for the end-to-end research lifecycle (from planning and scoping to data storage and sharing). Establish and track operational metrics (e.g., study lead time, recruitment success rate, tool utilization) to identify areas for improvement. Research Infrastructure and Tools Act as customer zero for Qualtrics strategy and research product and design team, leveraging internal tools when possible; providing feedback when not. Manage and maintain the suite of tools and platforms used by the UX Research team (e.g., participant databases, remote testing platforms, data analysis software). Evaluate new technologies and solutions to enhance research capabilities and efficiency. What We're Looking For On Your Resume 5+ years of experience in an operations-focused role, with at least 3 years directly supporting a UX Research, Design, or equivalent function. Strong people-management skills, including hiring, training, mentoring and supporting rapid-testing focused researchers and recruitment coordinators. Demonstrated experience designing, implementing, and scaling operational processes for a centralized research team. Expertise managing research recruitment platforms and participant databases. Strong project management skills, with a track record of managing complex, cross-functional initiatives. A service-design approach and mindset. Strong collaboration skills and the ability to partner effectively with internal teams and research leadership. Excellent written and verbal communication skills, with the ability to clearly document complex processes and standards. Deep understanding of research ethics, data privacy, and consent best practices (e.g., GDPR, CCPA). Bachelor's degree in Business Administration, HCI, Design, Information and Library Science or a related field. Work authorization in the United States Nice to have: Familiarity with various research methodologies (qualitative and quantitative). Experience working with cross-cultural and international teams and partners. Experience conducting primary UX research. Experience with service design. Experience with budget planning and vendor management. Experience working with Qualtrics tools (Qualtrics certification is a plus). Certification in project management (e.g., PMP, Scrum Master) is a plus. Post-graduate degree in Business Administration, HCI, Design, Information and Library Science or a related field. What You Should Know About This Team You will be our first dedicated ops leader with lots of room to create and realize a vision with support from leadership and the team. We're a global team, spanning Seattle, Provo, Virginia, and Krakow Our scope is wide, spanning all of Qualtrics and supporting teams through the entire PDLC. Our Team's Favorite Perks and Benefits $1800 Experience bonus to be used for an "Experience" of your choosing QMentorship Program matches you with a mentor inside Qualtrics to get meaningful coaching from someone outside your team. Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women's Leadership Development, which exist as places for support, allyship, and advocacy. The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Washington State Base Annual Pay Transparency Range $173,500-$249,000 USD

Posted 4 weeks ago

Wolters Kluwer logo

Lead Cx/Ux Designer | Health Language

Wolters KluwerDraper, UT

$118,300 - $207,400 / year

Job Identification Business title: Lead CX/UX Designer Department: Digital Experience Group (DXG) Location: Hybrid Supervisory Relationships Reports to: Director, CX/UX Design Supervises: This position has no direct line supervisory responsibilities. About the Team Wolters Kluwer's Digital Experience Group (DXG) creates products and solutions for its business divisions which serve professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG sectors around the world. Our UX team collaborates closely with cross-functional product teams to solve complex customer and business problems in ways that our customers love, while also working for our business. About the Role The Lead CX/UX Designer is responsible for enhancing our customer-facing products and solutions within Wolters Kluwer's Health Language portfolio and will be responsible for ensuring high quality output and alignment with business strategy. The Health Language applications are use-case specific workflow tools to help expedite the authoring, mapping, design and review of healthcare data. As the industry transitions to a value-based care model, we are committed to breaking down barriers and fostering trust through our Health Language offerings. Our products support both payers and providers, ensuring accurate billing and coding at the point of care. This role requires the ability to dive into product technical details, user journey mapping and flow diagrams to inform product features that can help our provider, vendor and health plan clients achieve their business and patient outcomes. This role also works in close collaboration with our DXG Centers of Excellence (CoEs), product management, content and technology teams, applying proven UX research and design practices and principles including leveraging our Product Design System and incorporating customer insights/data to develop optimal solutions that drive competitive advantage. This role requires a creative, energetic and adaptable problem-solver who can navigate complexity, act as a liaison among cross-functional teams and work quickly with high quality and consistency. The team needs a proactive strategic thinker who is extremely hands-on and has the ability to drive all aspects of UX research and design. Essential Duties and Responsibilities Strategy: Understand business goals, user needs, and technical capabilities to inform the research and design of holistic and integrated solutions Foster collaborative relationships with product teams and technology partners Advocate for the user throughout the product development process, working with cross-functional teams to ensure a consistent and excellent user experience that is validated by customers Lead/co-lead visioning workshops with multidisciplinary teams of business, technology, content and user experience roles to shape strategic plans Design: Translate ideas into concepts, user flows, wireframes, mockups and prototypes that lead to intuitive user experiences for products in the Health Language portfolio Work with cross-functional teams to define, improve and implement UX research and design best practices and processes Work directly with development groups to ensure accurate implementation of designs Manage multiple projects at various stages and prioritize tasks Use and contribute to the Wolters Kluwer Product Design System to ensure consistency, efficiency and scalability Research: Identify research opportunities and appropriate research methods based on business objectives Develop research plans collaboratively with the Product Manager and other team members Lead research projects from start to finish, conducting research yourself and enabling product teams to get involved Deliver actionable insights that are well-reasoned and presented with a high degree of quality Job Qualifications 10 years of experience working as a UX designer - ideally within an agile environment Bachelor's degree (BA) from a four-year college or university (or equivalent) in Interaction Design, Product Design, Industrial Design, Human Computer Interaction, Communication & Multimedia Design/Media Technology, Information Architecture or related field Familiar with principles of Lean Product and Lean UX Have a deep understanding of typography, color, layout and motion design principles Passionate about design, emerging technologies and problem solving Understanding of the healthcare ecosystem, particularly in payer and provider sectors and experience with value-based care models and health language offerings is desireable but not required Hands-on experience with Electronic Health Records (EHRs) and API integration Familiarity in interoperability standards and protocols, ensuring seamless data exchange across diverse healthcare systems is desireable but not required Both a self-starter and team-oriented, with a willingness to teach and learn; open to feedback and welcomes constructive criticism Excellent English verbal and written communication skills Ability to build trusted relationships and act as a liaison among the UX, product and technology teams to ensure standards of excellence are met Experience working in distributed, collaborative teams Ability to work with limited guidance and make decisions independently is a must Technical Skills Experience working with design systems and familiar with creating UX patterns Experience adhering to WCAG compliance and standards In-depth knowledge of customer analytics tracking tools and customer research methods; adept at analyzing both quantitative and qualitative data Mastered design software such as Figma and Adobe Creative Suite Knowledge of agile software development processes and experience with requirements management and complex projects Work with the Microsoft Office Suite (Word, Excel, PowerPoint) Solid understanding of HTML5 and CSS3 Your Portfolio Your portfolio should demonstrate a track record of developing useful and intuitive interfaces for complex online applications You should be prepared to speak about the processes used to develop your solutions and the specific role that you played in these processes Are you ready to shape the future of healthcare solutions? As a Lead CX/UX Designer on our Health Language portfolio, you'll tackle complex challenges that improve trust, accuracy and efficiency at the point of care. Your work will break down barriers in the healthcare industry, driving innovative products that streamline coding, billing, and care delivery. Collaborate with Centers of Excellence, product management and technology leaders to design solutions that deliver measurable impact and a competitive edge. This is a unique opportunity for a creative, forward-thinking problem solver who thrives in fast-paced environments and is passionate about design, emerging technologies and transforming the healthcare ecosystem. If you're looking to grow your career while making a tangible difference in healthcare, we want you on our team. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $118,300.00 - $207,400.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Posted 30+ days ago

workato logo

UX Designer

workatoPalo Alto, CA
Responsibilities We're looking for a Product Designer to join our Design team and help shape how users interact with Workato's platform across multiple product areas. Workato sits at the intersection of powerful automation capabilities and approachable design. You'll work on features spanning builder experiences, platform capabilities, data orchestration, and API management-areas where users are solving real business problems through automation. Your job is to translate that technical depth into clarity, helping both technical and non-technical users build sophisticated automations with confidence. You'll partner with product managers, engineers, researchers, and other designers across various product areas. We're looking for someone who's energized by technical complexity, comfortable navigating unfamiliar domains, and excited to make powerful tools feel simple. This is not a pixel-pushing role. We're looking for someone who thinks deeply about how things work, asks good questions, and sweats the details that make an experience feel seamless. Own design end-to-end for features across multiple product areas-from early concept exploration to detailed specs and implementation support. Design intuitive interfaces for technically complex workflows, making powerful capabilities feel approachable. Partner closely with product managers and engineers to define requirements, shape solutions, and ensure what ships matches the design vision. Create flows, wireframes, and high-fidelity mockups in Figma that communicate both the big picture and the interaction details. Collaborate with researchers to understand user needs and validate design decisions. Work with other designers to give and receive feedback, contributing to a culture of craft and continuous improvement. Incorporate AI-assisted capabilities into your features thoughtfully, helping users leverage automation intelligence where it adds value. Requirements Qualifications / Experience / Technical Skills 2+ years of experience designing digital products, ideally in enterprise SaaS, developer tools, or technically complex domains. A portfolio that shows how you've tackled complex problems-bonus points for work involving workflows, data pipelines, integrations, or technical configuration interfaces. Technical fluency-you're comfortable working on features that involve concepts like data transformations, API configurations, and automation logic. You don't need to code, but you should be able to get up to speed quickly on how systems connect and why users care. Strong interaction design instincts. You think in flows, states, and edge cases-not just screens. Experience working closely with engineers and understanding implementation constraints. Clear communication skills-you can articulate your design rationale and adapt based on feedback. Comfort with ambiguity. You can make progress even when requirements aren't fully defined. Proficiency in Figma for design and prototyping. Experience with tools like Framer, Cursor, or HTML/CSS prototyping is a plus. Familiarity with accessibility best practices (WCAG) is a plus. For California & New York applicants, the pay for this role begins at $110,000. To stand out in our hiring process, please take the time to respond to the Job Application Questions below with concise yet informative answers. All submissions are personally reviewed by the Hiring Team, not evaluated by AI. Job Req ID: 2328

Posted 2 weeks ago

General Motors logo

Designer - Advanced UX Team

General MotorsWarren, MI
Job Description GM's Human Interface Design (HID) team is shaping the future of how people interact with our vehicles-through advanced interfaces, immersive visuals, and emotionally resonant experiences. As part of the Advanced UX group, you'll explore next‑generation in‑vehicle interactions through conceptual visualization, rapid prototyping, and 2D/3D design. This team blends creativity, systems thinking, and technical craft to envision intuitive, inclusive, and future‑forward mobility experiences. If you're excited by fast‑paced collaboration and bringing bold ideas to life, this role offers the opportunity to influence the next chapter of GM's design innovation. What You'll Do Develop advanced UX concepts and visual directions that shape future in‑vehicle experiences, supported by storyboards, narrative flows, and clear visual storytelling. Create scalable design systems, visual languages, and interface frameworks to ensure cohesive, repeatable solutions across platforms and features. Produce high‑quality concept visuals-including 2D illustrations, UI explorations, motion studies, and simple 3D models or animations that bring future‑state interactions to life. Build low‑ to high‑fidelity prototypes that support decision‑making, validate interaction patterns, and demonstrate feature flows or motion behaviors. Iterate rapidly on user flows, interaction models, and motion behaviors to refine experience direction based on feedback and user needs. Deliver polished design assets such as layouts, sketches, motion graphics, and user journeys that are ready for collaboration and handoff. Collaborate and present effectively with cross‑functional teams (design, engineering, product, suppliers) while bringing forward fresh inspiration from UX, mobility, gaming, and consumer tech trends to influence major product decisions. Your Skills & Abilities (Required Qualifications): Motion, animation, or conceptual 3D 3+ years of professional experience in UX Design, Product Design, Human Interface Design, or related fields. Strong, thoughtfully curated design portfolio demonstrating: End‑to‑end UX process and systems thinking Prototyping from low → high fidelity Visual storytelling and narrative design Complex interaction design Expert proficiency in Figma and advanced prototyping tools (e.g. ProtoPie) What Will Give You a Competitive Edge (Preferred Qualifications): Working knowledge of Sketch, XD, Photoshop, Illustrator Working knowledge of 3D modeling workflows Understanding of engineering and software constraints About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Posted 1 week ago

Wolters Kluwer logo

Senior Cx/Ux Designer (Ai-First Innovation For Tax & Accounting) - Hybrid (Ct/Et) R0053555

Wolters KluwerSaint Cloud, MN

$85,600 - $149,400 / year

Senior CX/UX Designer (AI-First Innovation for Tax & Accounting) - Hybrid (CT/ET) R0053555 | Tax & Accounting | DXG - Wolters Kluwer Design AI-powered experiences that transform tax and accounting workflows. About the Role As a Senior CX/UX Designer, your mission is to create user-facing experiences that embed AI, machine learning, and automation into tax and accounting workflows. You will design solutions that simplify complex, compliance-heavy tasks while ensuring trust, transparency, and usability. This includes creating multi-modal prototypes and simulations for validation and moving quickly from hypothesis to customer journeys using tools like Miro, Figma, and Builder.io. You will collaborate closely with cross-functional teams to deliver intuitive, compliant, and scalable AI-driven experiences. While you'll contribute to improving internal design processes, the focus is on execution and delivery rather than defining enterprise-wide strategy. Why This Role Matters Tax and accounting professionals need tools that reduce complexity and improve efficiency. AI can deliver this-but only if designed responsibly. This role ensures that AI-driven experiences are intuitive, compliant, and user-centric. What Success Looks Like AI-powered features for tax/accounting users improve workflow efficiency and usability. Solutions meet regulatory compliance, data privacy, and accessibility standards. Prototypes and design systems accelerate delivery without compromising quality. Hybrid: Eight days a month we come together in the closest CT/ET office within 50 miles to experience the value of connecting with colleagues. You will report to the Manager, CX/UX Design, and work under the leadership of the Director, CX/UX Design. This role is a part of DXG | UX/CX COE - Wolters Kluwer DXG U.S., Inc. | Please view the site office location directory for potential office preferences nationwide. | https://bit.ly/Find_A_WK_Office | #LI-Hybrid Division/BU About Us: Wolters Kluwer Digital eXperience Group (DXG) & Wolters Kluwer Tax & Accounting Must be legally authorized to work in the United States without employer sponsorship, now or in the future. Required Job Qualifications (5yrs minimum in role plus 2yrs AI driven experience): Proven experience designing AI-powered user experiences for enterprise applications. Familiarity with agentic workflows, automation principles, and ML concepts. Expertise in enterprise UX for regulated domains (tax/accounting experience preferred). Strong understanding of data privacy, compliance, and ethical AI. Advanced prototyping and design system integration skills. Experience facilitating design thinking workshops and JTBD mapping. Hands-on experience with AI design tools (e.g., Builder.io, Miro AI, Figma Make) and . Excellent collaboration and communication skills. Key Performance Indicators Adoption of AI-driven features by tax/accounting professionals. Measurable improvements in user efficiency and trust. Compliance with financial regulations and WCAG 2.2 AA standards. High-quality prototypes delivered on time and aligned with product goals. Responsibilities User-Facing AI Integration: Design experiences that embed AI/ML/automation into tax and accounting workflows, including predictive UX and conversational interfaces. Domain-Centric Design: Create solutions tailored for compliance-heavy environments in North America. Execution Excellence: Deliver high-fidelity prototypes and design system components using advanced tools. Compliance & Trust: Ensure adherence to financial data privacy, security, and WCAG accessibility standards. Cross-Functional Collaboration: Work with engineers, data scientists, product managers, and compliance teams to bring designs to life. Continuous Improvement: Contribute to refining design practices and workflows through hands-on implementation Additional Information Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available: https://www.wolterskluwerbenefitsguide.com/welcome/ Company Overview Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. We are headquartered in Alphen aan den Rijn, the Netherlands. Ranked by Forbes Magazine as among America's Best Large Employers for 2022 - #84 Wolters Kluwer secures 2nd place in Newsweek's Most Trustworthy Companies List 2023 WK #1 for gender equality in the workplace in the Netherlands & #47 worldwide for 2023 Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and requirements. The job description provided is subject to revision and modification at any time. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $85,600.00 - $149,400.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Posted 30+ days ago

Cengage Learning logo

UX Designer

Cengage LearningOhio, IL

$67,000 - $87,100 / year

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . We're looking for a passionate UX Designer to join the Cengage Work team and shape the future of our eCommerce experiences. In this role, you'll design solutions that are not only beautiful and intuitive but also grounded in data and experimentation. You'll work closely with product managers, engineers, researchers, and business stakeholders to create experiences that drive measurable business outcomes. What You'll Do Lead end-to-end design for eCommerce flows, from discovery and concepting to high-fidelity design and delivery. Translate complex business requirements and data insights into simple, engaging user experiences. Use A/B and multivariate testing to validate design hypotheses and inform decision-making. Collaborate with product and analytics teams to design experiments and interpret results. Apply strong interaction and visual design skills while adhering to brand guidelines. Advocate for the user while balancing business goals and technical constraints. Contribute to our design system and help elevate design quality across the organization. What We're Looking For 3-5+ years of UX/UI design work experience, with a strong portfolio showcasing eCommerce projects. Expertise in Figma (or similar design tools) and comfort working with design systems. Proven experience leveraging data analytics, experimentation (A/B and multivariate testing) to drive design decisions. Strong understanding of user-centered design principles and usability best practices. Ability to collaborate across cross-functional teams, presenting and defending design decisions with confidence. Experience with iterative product development and agile workflows. Bonus: familiarity with conversion optimization, personalization, and behavioral analytics tools (e.g., Google Analytics, Optimizely, Amplitude). Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 5% Annual: Individual Target $67,000.00 - $87,100.00 USD

Posted 2 weeks ago

Wolters Kluwer logo

Senior Cx/Ux Research Consultant (Tax & Accounting) - Hybrid (Tx/Ga/Nj/Il) R0054781

Wolters KluwerChicago, IL

$85,600 - $149,400 / year

Senior CX/UX Research Consultant (Tax & Accounting) - Hybrid (TX/GA/NJ/IL) R0054781 | DXG | UX/CX COE - WK DXG U.S., Inc. Summary - We are seeking an experienced and strategic Senior CX/UX Research Consultant to join our CX/UX team in Wolters Kluwer Tax & Accounting North America. In this role, you will report to the Manager, CX/UX Research • DXG | UX/CX COE and serve as a thought leader, driving advanced research initiatives and playing a key role in shaping the product strategy for our advisory services growth platform by transforming user insights into impactful, actionable recommendations. This is an outstanding opportunity to collaborate with a talented team of CX/UX practitioners, solve complex challenges by integrating cutting-edge technologies, and make a significant impact on products used by thousands of accounting professionals every day. Hybrid: Eight days a month we come together in the closest office (Nationwide) within 50 miles to experience the value of connecting with colleagues. Please view the site office location directory for potential office preferences nationwide. http://bit.ly/Find_A_WK_Office | #LI-Hybrid NOTE: A portfolio is not required, but sharing a PAST PROJECT to articulate your ability to scope research and communicate findings to drive business impact is expected during the interview process. Qualifications | Required: Bachelor's Degree in a relevant discipline (Design, HCI, Behavioral Sciences, or related field) or equivalent relevant experience with advanced UX certification or training. Master's degree preferred. 5+ years in a User Research role for digital solutions, with demonstrated leadership in research planning and execution. Advanced Research Planning: Proven ability to design and lead complex, multi-phase user research studies aligned with business and product strategy. Data Analysis: Advanced skills in analyzing qualitative and quantitative user data. Report Writing: Ability to prepare sophisticated, clear, and persuasive research reports tailored to various stakeholders, including executives. Presentation Skills: Expertise in presenting research findings to diverse audiences from cross-functional teams. Cross-Functional Leadership: Demonstrated ability to influence and collaborate effectively with designers, product managers, engineers, and other disciplines across our business to implement research insights. Working knowledge of AI, agentic workflows, and their application in user research and product development. Preferred: Experience in a B2B environment working on enterprise solutions Knowledge of Tax & Accounting solutions and customer workflows Familiarity with User Research platforms such as Great Question or UserZoom Experience collecting and reporting user data from Pendo or other analytics tools. Essential Duties and responsibilities Lead, design, and execute complex user research studies, identifying opportunities to drive business value and improve the user experience. Merge qualitative and quantitative data via mixed methodologies. Drive cross-functional alignment by presenting research insights to senior stakeholders and executive leadership, influencing product and business decisions. Synthesize and communicate research findings for diverse audiences, including executive summaries, workshops, and actionable recommendations for cross-functional teams. Partner with designers, product managers, and engineers to translate research insights into strategic design and product roadmaps. Document insights and artifacts in a central repository. Lead the creation and evolution of user personas/archetypes and journey maps based on robust research and data. Collaborate with Research Operations to utilize standardized research materials, frameworks, and processes ensuring alignment and consistency across all research initiatives Champion the adoption of emerging industry trends, tools, and methodologies-especially in AI and Agentic technologies-across the organization. Additional Information Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. https://www.wolterskluwerbenefitsguide.com/welcome/ Company Overview Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. We are headquartered in Alphen aan den Rijn, the Netherlands. Ranked by Forbes Magazine as among America's Best Large Employers for 2022 - #84 Wolters Kluwer secures 2nd place in Newsweek's Most Trustworthy Companies List 2023 WK #1 for gender equality in the workplace in the Netherlands & #47 worldwide for 2023 Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and requirements. The job description provided is subject to revision and modification at any time. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $85,600.00 - $149,400.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Posted 1 week ago

I logo

UX Research Intern

iHeartMedia, Inc.New York, NY

$14 - $17 / hour

iHeartMedia Current employees and contingent workers click here to apply and search by the Job Posting Title. The audio revolution is here - and iHeart is leading it! iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that's twice the size of any other audio company - almost three times the size of the largest TV network - and almost 4 times the size of the largest ad-supported music streaming service. In fact, we have: More #1 rated markets than the next two largest radio companies combined; We're the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix; iHeart is the home of many of the country's most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America; We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour; iHeartRadio is the #1 streaming radio digital service in America; Our social media footprint is 7 times larger than the next largest audio service; and We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we're able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option. Because we reach almost every community in America, we're committed to providing a range of programming that reflects the diversity of the many communities we serve - and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone. Only one company in America has the #1 position in everything audio: iHeartMedia! If you're excited about this role but don't feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do! What We Need: iHeart helps you find a listening experience you'll love with the least amount of friction. A full audio service, we provide the best live radio, artist stations, playlists, podcasts, and streaming music all in one app. We deliver all of this as a companion who knows your likes and dislikes, and uses that understanding to help organize, contextualize, and recommend the most relevant content for you. We're searching for a UX Research Intern to join our family. Our digital products harmonize live radio, artist stations, playlists, and podcasts, offering a personalized audio experience. In this role, you'll work closely with experienced UX researchers, learning to design and conduct user research that delivers impactful findings to enhance the user experience. You'll participate in design sprints and collaborate on cross-discipline teams, all while honing your skills in creating user-centered design solutions. Please Note: This internship is based in New York, NY, but the hiring manager is located in Nashville, TN. While we are open to considering candidates from the Nashville area, please be aware that Nashville-based interns will not be able to participate in the in-person "team" aspects or the broader summer program events hosted at our New York City headquarters. What You'll Do: Participate in cross-discipline collaboration with UX designers, Product Managers and Engineers like team meetings. Assist conducting research methods like user interviews, surveys, usability studies and concept testing to gather insights on user behavior, preferences, and pain points. Help analyze qualitative and quantitative data from user research studies. This involves coding interview transcripts, identifying themes, and summarizing findings in reports. Prepare reports and presentations to communicate research findings to stakeholders. This includes creating visualizations, such as charts and graphs, to illustrate key insights. What You'll Need: Pursing a BA/BS degree in User Experience (UX) Human Centered Design, Human Computer Interaction (HCI), Psychology, Social Science related fields. Familiar with user experience platforms, like UserTesting What You'll Bring: Cross-Discipline Collaboration: Participate in collaborative efforts with UX designers, Product Managers, and Engineers, including attending and contributing to team meetings. Support Research Initiatives: Assist in conducting various research methods-such as user interviews, surveys, usability studies, and concept testing-to identify user behaviors, preferences, and pain points. Data Analysis: Help analyze both qualitative and quantitative data from user research studies, which includes coding interview transcripts, identifying core themes, and summarizing findings in comprehensive reports. Stakeholder Communication: Prepare and deliver reports and presentations to communicate research findings to stakeholders, utilizing visualizations like charts and graphs to illustrate key insights. Project Ownership: Lead and be responsible for one main research project throughout its full lifecycle-from initial research to testing builds-while documenting the process, failures, and iterations. Technical Evaluation: Perform heuristic evaluations for Web, iOS, or Android platforms. Presentation Leadership: Prepare and lead at least one research or design presentation for a non-design audience, such as Product Managers or Engineers. Compensation: Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data. $13.60 - $17.00 Location: New York, NY: 125 West 55th Street, 10019 Position Type: Seasonal Time Type: Full time Pay Type: Hourly Benefits: iHeartMedia's benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following: Employer sponsored medical, dental and vision with a variety of coverage options (employees meeting ACA measurement) A 401K plan Employee Assistance Program (EAP) at no cost - services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more! We are accepting applications for this role on an ongoing basis. The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status. Non-Compete will be required for certain positions and as allowed by law. Our organization participates in E-Verify. Click here to learn about E-Verify.

Posted 1 week ago

Xometry logo

UX Research Intern

XometryNorth Bethesda, MD

$27+ / hour

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. Are you a driven college student eager to make a real impact at a cutting-edge technology company? Xometry's Summer Internship Program offers a unique opportunity to gain hands-on experience and develop essential skills in the manufacturing industry. As a UX Research Intern, you will leverage qualitative and quantitative research methods to conduct research that ensures the Xometry user experience best supports our users and the company's business goals. You will learn how to be a successful researcher at a high-growth enterprise technology company. You will partner with Design, Product Management, and Engineering and report to the UX Research lead. You will have a dedicated mentor and will join our intern cohort where you'll connect with product managers, engineers, designers, account teams, other interns, and leaders from across the company. Key responsibilities include: Conducting qualitative and quantitative user research to understand customer behaviors, needs, and pain points. Designing and executing studies, including user interviews, surveys, and usability tests, with support from UX Research Lead. Analyzing and synthesizing research findings into actionable insights to inform product and design decisions. Collaborating with product managers, designers, and engineers to ensure user needs are at the center of development. Learning and applying best practices in research methodologies, tools, and data analysis to support user-centered design. What We Offer: Mentorship: Learn from experienced professionals and receive guidance from a dedicated intern captain. Dynamic Culture: Embrace a fast-paced, collaborative environment that values innovation and flexibility. Professional Development: Gain practical skills in qualitative and quantitative UX research, user interviews, usability testing, survey design, data storytelling, and stakeholder management. What You'll Do: Conduct user research to understand customer needs, behaviors, and pain points. Collaborate with product and engineering teams to create wireframes, prototypes, and user flows. Design and iterate on user interfaces that are visually appealing, intuitive, and aligned with brand guidelines. Participate in usability testing to gather feedback and refine designs for optimal user experiences. Learn and apply industry-standard tools and best practices in UX/UI design to deliver impactful solutions. What We Offer: Mentorship: Learn from experienced professionals and receive guidance from a dedicated intern captain. Dynamic Culture: Embrace a fast-paced, collaborative environment that values innovation and flexibility. Professional Development: Gain practical skills in digital marketing, social media, content marketing, and more. What We're Looking For: Academic Excellence: Currently enrolled in an accredited college or university, graduating in December 2026 or May 2027, with a minimum 3.5 GPA. Strong Work Ethic: Ability to work full-time (40 hours/week) during the internship period (June 8 - August 14, 2026). Excellent Communication Skills: Strong verbal and written communication skills. Entrepreneurial Spirit: A passion for problem-solving and a desire to drive results. Legal Authorization: Ability to provide proof of legal right to work in the United States. Location Requirement: Ability to commute to our North Bethesda, MD or Waltham, MA office to work onsite for at least 3 days a week. Provide Unofficial Transcript The estimated base pay rate for new hires into this role is $27.00 per hour depending on factors such as job-related skills, relevant experience, and location. This is a temporary position. #LI-Hybrid Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Posted 30+ days ago

Datadog logo

Lead UX Designer - New York

DatadogNew York, NY
As a UX Designer on Datadog's Marketing team, you will help shape the end-to-end experience of our website, one of the most important ways prospects, customers, and partners learn about us. You'll design user journeys, wireframes, and UX flows that make complex information easy to navigate. This role offers the opportunity to contribute to our design system, and help build a modern, scalable site that supports global audiences and drives business impact. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Design clear, intuitive user journeys and information architecture across the website experiences Create user flows, wireframes, prototypes, and other UX specs that support collaboration with engineering, marketing, and content partners Conduct user research and usability behaviors to surface insights that improve clarity and flow Design experiences that help users easily find information, understand our products, and navigate complex content with confidence Use analytics, experimentation, and research insights to guide strategy, validate decisions, and refine patterns over time Partner with other designers and strengthen design culture through systematic thinking, visual craft, and clear narratives Who You Are: 6-8 years experience in UX design with a portfolio showing user journeys, wireframes, prototypes, and research Skilled in design systems, accessibility, and responsive design Able to use analytics, research, and testing to guide decisions and refine experiences A collaborative partner who works well with engineering, marketing, and other business teams Someone who thrives in iterative environments and is eager to do experimentation and large-scale web UX A forward-thinking designer who enjoys solving complex problems and simplifying technical information Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Competitive global benefits Access to internal learning programs, mentorship, and skill-building resources Intra-departmental mentor and buddy program for in-house networking An inclusive company culture, ability to join our Community Guilds Opportunity to influence the UX direction of a high-traffic, global website that reaches millions of technical users Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Posted 30+ days ago

Waystar logo

UX Designer II

WaystarLouisville, KY

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Overview

Schedule
Full-time
Career level
Senior-level
Benefits
Health Insurance
Paid Holidays
Paid Vacation

Job Description

ABOUT THIS POSITION

UX Designers at Waystar are responsible for ensuring that the software we create is easy to use, easy to learn, and provides maximum efficiency for the user.  Working directly with our energetic and dynamic head of User Experience, you will have the opportunity to be part of a highly effective team and build software you will truly be proud of.

WHAT YOU'LL DO

  • Working closely with Product Managers to transform business goals into actionable UX/UI business requirements in line with a user-centered design philosophy

  • Collaborating with Product and Engineering to vet and refine UX/UI requirements

  • Using UX/UI business requirements to develop conceptual wireframes and process flows

  • Creating high-fidelity interactive prototypes when needed (for user testing, communicating requirements, etc)

  • Fully owning design projects within an assigned product area

  • Maintaining in-depth familiarity of features and value of the products within assigned product area

  • Participating in site visits, interviews, and surveys to develop a thorough understanding of our users

  • Using advanced behavioral metrics techniques to find opportunities for improvement

  • Providing UX subject matter expertise within their design pod

  • Providing design and process guidance to help other departments wherever needed

WHAT YOU'LL NEED

  • 2+ years of experience designing business software UX

  • Familiarity with emerging technologies, including AI tools

  • Bachelor's degree in HCI, Interaction Design, Graphic Design, a related field, or possessing equivalent experience

  • Intermediate knowledge of front-end technologies used to implement designs (HTML, CSS, etc.)

  • Natural ability to create and grow relationships between teams and across departments

  • Portfolio demonstrating design capabilities and track record of quantifiable results from past projects

  • Excellent heuristic usability analysis skills

  • Strong requirements-gathering and business analysis skills

  • Strong visual, verbal, and written communication skills

  • Ability to work in a fast-paced environment - quickly and iteratively, delivering on time

  • Excellent organizational skills and attention to detail

  • Motivated by solving complex problems

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.

WAYSTAR PERKS

  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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