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UX Researcher-logo
UX Researcher
retoolSan Francisco, CA
WHY WE'RE LOOKING FOR YOU: As our first dedicated UX Researcher, you won't just influence what we build-you'll define how we build it. This is your chance to lay the foundation for a research practice at the heart of one of tech's most transformative shifts: the fusion of developer tools and AI. Retool is rapidly becoming the application layer for AI-where the power of models meets the flexibility of custom software. As this frontier evolves, so do the questions: What workflows will emerge? What pain points will persist-or be created anew? And how do we design tools that make complex AI capabilities feel intuitive, even delightful? That's where you come in. You'll lead exploratory research into novel AI-human workflows, ground product decisions in deep user insight, and chart the path forward in a space where few maps exist. From untangling technical processes to revealing latent needs across diverse customer teams, your work will turn ambiguity into clarity-and clarity into action. You'll be joining a tight-knit, high-performing team of designers, engineers, and product thinkers who value curiosity, rigor, and a strong point of view. We're not just solving for today-we're reimagining how software gets built in the era of AI. Your research will light the way. WHAT YOU'LL DO: You'll define and lead the research roadmap in close collaboration with product and design leadership, identifying the questions that matter most for shaping strategy and delivering impact. You'll plan and conduct quantitative, qualitative, and generative research using a range of methods-interviews, usability testing, field studies, surveys, logs analysis-and synthesize findings through frameworks from HCI, behavioral science, and design thinking. By triangulating insights from across user research, product usage, support, and market signals, you'll surface patterns that lead to actionable, meaningful change. You'll distill complex data into clear, compelling stories for teams across the org-from product and engineering peers to executive stakeholders. You'll facilitate workshops, lead design sprints, and partner with cross-functional teams to ensure research doesn't just inform the work-it accelerates it. As our foundational researcher, you'll also play a key role in shaping our research practice: mentoring teammates, evolving our processes, and helping embed user-centered thinking across everything we do. All the while, you'll balance multiple projects with thoughtfulness and speed-ensuring that our team moves fast and moves smart. And most importantly, you'll champion the voice of the user in every room, helping make research not just a function, but a force multiplier for product excellence at Retool. THE SKILLSET YOU'LL BRING: 5+ years of experience in UX research, human-centered design, or a related field, ideally in B2B or technical product environments Proven ability to independently lead and execute a wide range of research methods, both qualitative and quantitative Strong synthesis and storytelling skills-you can distill ambiguity into clarity and make insights resonate with diverse audiences Experience shaping product direction through early-stage generative research and iterative usability testing Comfort working in ambiguous problem spaces and a bias toward action-you're as strategic as you are scrappy Deep curiosity about how complex systems work, especially technical workflows or developer tools Familiarity with interpretive frameworks from HCI, behavioral science, or design thinking Excellent collaboration and communication skills-you know how to bring others into the process and rally teams around user insights A track record of building research practices, mentoring others, or influencing org-wide research culture Ability to manage multiple priorities, scope projects appropriately, and deliver high-quality work on time

Posted 3 weeks ago

Senior UX Copywriter (Remote)-logo
Senior UX Copywriter (Remote)
Ontrac SolutionsChicago, IL
Ontrac Solutions  is a leading technology consulting firm specializing in cutting-edge solutions that drive business transformation. We partner with organizations to modernize their infrastructure, streamline processes, and deliver tangible results. Our client, a leading force in  retail and healthcare , is on a mission to revolutionize the way people experience wellness through advanced digital solutions. Together, we are looking for exceptional talent to help drive this transformation, delivering cutting-edge technology that makes a real impact on customers' lives. Overview As a  Senior UX Copywriter to craft compelling, user-centered content that drives engagement and conversion for our retail and pharmacy experiences. This role is ideal for a strategic thinker who understands how copy influences user behavior throughout the customer journey, optimizing touchpoints for both e-commerce and healthcare transactions . As a key member of the UX and Product team, you will collaborate closely with designers, researchers, product managers, marketers, and key stakeholders to create copy that enhances usability, improves conversion rates, and meets regulatory compliance for healthcare-related content. Key Responsibilities Develop clear, concise, and engaging UX copy for retail and pharmacy experiences, including product pages, checkout flows, prescription services, and digital health tools. Optimize funnel conversion through strategic messaging, A/B testing, and data-driven copy improvements. Conduct UX research, competitive analysis, and user testing to refine messaging and improve content engagement. Leverage research methodologies such as heuristic evaluations, card sorting, and usability testing to assess the effectiveness of copy. Work closely with UX researchers and data analysts to test and iterate on content based on user insights, heatmaps, and analytics . Create content that is compliant with healthcare regulations while maintaining an engaging and consumer-friendly tone. Collaborate with cross-functional teams and stakeholders , including legal, compliance, marketing, customer service, and product leadership , to ensure alignment on messaging and regulatory requirements. Define and maintain a consistent voice and tone across pharmacy and retail experiences while adapting to different customer personas. Use conversion optimization tools (e.g., Google Optimize, Optimizely, Unbounce, Crazy Egg, or VWO ) to refine copy for engagement and sales. Leverage A/B testing platforms (e.g., Google Optimize, Optimizely ) to measure performance and iterate on content. Apply SEO and keyword optimization strategies using tools like Ahrefs, SEMrush, or Clearscope to enhance discoverability. Partner with engineering teams to ensure proper implementation of copy within digital products. Lead and mentor junior copywriters, establishing best practices and guidelines for UX writing. Research & Analytics Tooling Experience User Behavior & Heatmaps : Hotjar, Crazy Egg, FullStory, Smartlook A/B Testing & Personalization : Google Optimize, Optimizely, Unbounce, VWO User Research & Testing : UserTesting, Optimal Workshop, Lookback, dscout Survey & Feedback Tools : Qualtrics, Typeform, Google Forms, SurveyMonkey SEO & Content Optimization : Ahrefs, SEMrush, Clearscope, SurferSEO AI-Assisted Writing & Content Analysis : Grammarly, Hemingway, ChatGPT, Jasper AI Qualifications & Skills 5+ years of UX writing, content strategy, or copywriting experience , preferably in retail, healthcare, or e-commerce . Proven track record of improving funnel conversion through strategic UX copy. Strong experience in collaborating with stakeholders , balancing business goals with user needs. Experience conducting user research, usability testing, and competitive analysis to refine content. Proficiency in copywriting tools for funnel optimization, user research, and A/B testing . Experience with conversion copywriting methodologies , including PAS (Problem-Agitate-Solution) and AIDA (Attention-Interest-Desire-Action). Strong understanding of user psychology, accessibility standards, and microcopy best practices . Experience working in an Agile product development environment. Ability to balance persuasive retail messaging with regulatory requirements for healthcare and pharmacy content. Excellent communication and presentation skills to advocate for UX writing best practices. Preferred Qualifications Experience with e-commerce platforms, healthcare portals, or omnichannel retail . Background in pharmaceutical, health tech, or regulated industries . Understanding of HIPAA, FDA, and other healthcare compliance standards . Knowledge of Figma, Adobe XD, or other UX design tools is a plus.

Posted 30+ days ago

User Experience Designer (UX Writer)-11887-Hybrid-logo
User Experience Designer (UX Writer)-11887-Hybrid
Shuvel DigitalVienna, VA
Description: Basic Purpose To shape product experiences by creating useful, meaningful technical text and documents that help users complete the task at hand. Set the vision for content and drive cohesive product narratives across multiple platforms and touch points. Manage user experience writing workflow, maintaining deadlines and ensuring timely deliverables to design team. Work independently with limited guidance and direction on moderately complex projects. Participate in the creation and evolution of user experience messaging strategy. Recommend messaging solutions that support the user experience and meet brand tone and voice guidelines. Responsibilities Drive a vision for instructional, educational and help based content across all products- Assist in Leading Write clear, concise user interface copy for products, including microcopy, instructional text and error messaging-Moderately Complex Develop a vision for messaging across a given product and ensure tactical execution to drive cohesive narratives across all digital touch points – Moderate Scope Utilize storytelling and narrative skills to improve user experience in alignment with the Navy Federal brand's tone and voice – Experienced Collaborate with designers, analysts, researchers and product managers to define and drive user-centered experiences –- Assist in Leading Influence writing strategy and anticipates internal/external business challenges – Considerable Latitude Originate new concepts, strategies or innovative approaches to user experience messaging that have significant impact – Considerable Latitude Coordinate the writing processes to improve project efficiency –- Assist in Leading Ensure all user interface language follows Navy Federal's conventions for punctuation, capitalization and grammar –- Assist in Leading Identify opportunities to define and establish conventions for digital messaging –Considerable Latitude • Create and apply user experience models, such as journey maps or personas –Experienced Research and analyze moderately complex messaging problems, identify opportunities to solve problems utilizing text – Experienced Remain knowledgeable and serve as advocate for content best practices within UX Design team – Experienced Manage multiple projects under tight deadlines across a broad variety of product categories and audiences – Assist in Leading Proactively identify language concerns and successfully addresses those issues to ensure projects stay on track to meet project milestones, project time/scope/quality/funding expectations, and business objectives – Considerable Impact Assist teams through the Development Lifecycle for multiple projects within various phases; ensuring that the deliverables meet language expectations– - Assist in Leading Identify opportunities to improve workflows and efficiency for developing language within products that meet business and member needs – Experienced Work on multiple projects prioritizing them according to project needs, level of effort of tasks and project timelines –Considerable Latitude Perform active check-ins with UX and visual designers to ensure all materials are vetted through the technical writing team –- Assist in Leading Participate in development, testing and implementation of UX design projects Analyze and document project requirements –Advanced Analysis Maintain and monitor solution effectiveness – Advanced Expertise Remain abreast of emerging technologies and industry best practices and trends Perform other related duties as assigned Qualifications Bachelor's degree in English, Communications, Journalism or the equivalent combination of education, training, and experience Working experience outside the classroom in technical writing, UX writing, fact-checking, copywriting or content/creative strategy • Advanced cross-group collaboration and persuasion skills Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation Ability to lead, guide and mentor others Ability to articulate design concepts to a broad audience, including non-designers Advanced communication skills both verbal and visual Advanced detail and organizational skills Ability to apply analytical, creative, visual, and critical thinking Advanced knowledge of effective writing and editing Experience of user centered design processes and best practices Working knowledge of modern development standards, techniques and methodologies (e.g., HTML, XHTML, AJAX, JavaScript, CSS, etc.) Working knowledge of web, mobile and application design Working knowledge of best practices for web and mobile-based content, tools, and forms Desired - Master's degree in English, Communications, Journalism, or the equivalent combination of education, training, and experience Desired - Knowledge of financial services industry and products • Desired - Human Factors Institute Certified Analyst

Posted 30+ days ago

Principal UX Designer -logo
Principal UX Designer
Tomo Seattle, WA
Who we are Tomo is a digital mortgage company on a mission to eliminate the greed and complexity in lending, helping homebuyers save thousands of dollars. Our AI-driven customer experience makes the lending process faster, less frustrating, and more affordable. By passing these savings directly to homebuyers, we eliminate excessive fees and inflated rates that cost Americans billions each year. Backed by top-tier venture investors, including Ribbit, DST, and NFX, Tomo is poised to become one of the most valuable fintech startups of our generation. The mission of Tomo Design team Tomo considers design to be essential to our customer experience and to our brand. We are looking for an exceptional designer to raise the bar on our design efforts.  The UX designer’s mission is to help Tomo create an easy, empowering, and best-in-class home shopping experience for its customers by working with a team of designers in collaboration with partners in product, engineering, sales, and operations. This team strives to intimately understand the needs of customers, envisioning an experience meeting and exceeding those needs, and delivering them incrementally so Tomo’s offering gets better every day. What the principal product designer would do The UX designer’s core ongoing responsibilities:  Lead work in undefined problem spaces using the following methods: user research, user experience, and visual & interaction design Design flows and experiences that simplify and distill down complex actions into usable interfaces Define and own the visual and UI standards across multiple products on desktop and mobile web  Collaborate with other product designers in crafting our customer experience Present to stakeholders a vision for the product through a visual narrative Give and solicit feedback from designers and our cross-functional partners in order to continually improve the end customer experience  Identify opportunities and define strategies for user research that impacts our understanding of the customer and our product roadmap Who the UX designer is If the following attributes sound familiar, we’d be very excited to talk! 8+ years of design experience at tech companies, with start-up, consumer, and fintech experience especially prized 2+ experience planning and executing user research efforts using a variety of techniques Passion for modernizing the homebuying experience and bringing it into the digital age Experience building consumer experiences A need for speed and a preference for shipping incrementally to pull learnings forward Deep knowledge of systems, patterns, interactions, and prototyping Exceptional visual execution (eg. color, typography, iconography, and layout) Highly collaborative, strong communication skills, able to pivot quickly, high on candor but also tact, and receptive to feedback  Portfolio of work samples showcasing your problem-solving skills Experience coaching and mentoring designers, with a focus on feedback/bar raising (valued but not required)    Degree in design (valued but not required) Location This role would be located in Seattle, working from our office on Capitol Hill Monday, Tuesday, and Wednesday and wherever they choose on Thursday and Friday.     The expected annual compensation for this position will be between $170,000 — $180,000 USD

Posted 30+ days ago

Senior UX Researcher-logo
Senior UX Researcher
SoFiSan Francisco, CA
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: Join our dynamic team at SoFi as a Senior Researcher, working across the business to influence product decisions at various stages of product development. At SoFi, we're dedicated to helping our members achieve financial independence and reach their goals. We aim to be at the center of our members’ financial lives, offering a suite of products and services including credit score monitoring, banking, investing, credit cards, personal loans, student loans, home loans, and more. What you'll do: Lead research initiatives that inform product strategy and design, driving user-centered decision-making across the product lifecycle.  Work collaboratively with cross-functional teams, including product management, design, and engineering, to deliver impactful insights that shape the future of our products. Plan, design, execute, and analyze a wide range of user research studies, employing appropriate methodologies (qualitative and quantitative) to address research questions. Synthesize research findings into clear, concise, and actionable insights that inform product decisions. Lead and contribute to multiple workstreams within and across business areas, collaborating with cross-functional teams as needed. As needed, deliver complex projects impacting the business unit and participate in strategy for product team roadmaps. As needed, conduct rapid, iterative design-focused research in collaboration with product and design partners. Leverage a strong understanding of user and business needs to influence user-focused outcomes, incorporating questions and feedback into decision-making. Create artifacts that influence outcomes, consider diverse audiences, and balance vision with feasibility. May leverage tools like leading workshops and/or sprints. Stay up-to-date on industry trends and best practices, sharing relevant insights. Contribute to the growth and development of research best practices and methodologies within the team. What you’ll need: Bachelor’s Degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field (Graduate Degree preferred). Five (5)+ years of experience conducting user research in a product development setting. Expertise in a variety of qualitative and quantitative research methods, including: Industry-standard qualitative methods such as interviewing, usability testing, concept testing, diary studies, tree tests, card sorting, and journey mapping. Basic quantitative skills, including sample formulation, survey design and fielding, and descriptive analysis. Strong analytical and problem-solving skills, with the ability to synthesize complex information and identify key insights. Excellent communication and presentation skills, with the ability to articulate research findings clearly and persuasively. Ability to work independently and collaboratively in a fast-paced environment.  Demonstrated understanding of the tradeoff between rigor and speed in research. Strong project management skills, with the ability to manage multiple projects simultaneously. A drive for learning and self-improvement, both in terms of research skills and product knowledge within financial services. Even better: Experience with advanced survey design (conjoint, MaxDiff, segmentation etc.) Experience with mixed-methods and/or multi-method research. Experience with advanced data analysis, inferential analysis, regression, etc. Experience with experimental research design. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.    To view all of our comprehensive and competitive benefits, visit our  Benefits at SoFi   page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Posted 30+ days ago

Sr UX Researcher-logo
Sr UX Researcher
SimplisafeBoston, MA
About SimpliSafe We're a high-tech home security company that's passionate about protecting the life you've built with our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no-ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those we protect. We don't just want you to work here. We want you to grow and thrive here. We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesdays or Wednesdays and Thursdays, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done. Why are we hiring? Well, we're growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. SimpliSafe is seeking a Sr. UX Design Researcher to join our growing design team. In this role, you will influence and shape the future of our ecommerce store, with the goal of helping all shoppers purchase the security system that fits their needs and budget. You will use a mix of qualitative and quantitative methods to plan, conduct, synthesize research, and share your findings. The SimpliSafe Ecommerce team is a conversion-focused, experimentation-centered and fast-paced environment - so if you love helping teams discover user insights that can spark new ideas that drive business results, this job is for you! What You'll Do Primary responsibilities include: Work collaboratively with Product Designers, Product Managers and Data Analysts on our technology squads to effectively plan, manage, and field primary research Field foundational research to deeply understand our online shoppers and identify their needs during key phases in the shopping journey (i.e. configuring a security system for the first time) Partner with Product Designs to launch and evaluate usability studies for prototypes Weave together qualitative insights with quantitative data to explain "the why" behind consumer activity onsite, crafting high-quality, memorable presentations Share knowledge and identify opportunities for new initiatives with researchers and analysts across other teams, including: Business Strategy, Product (app, hardware and monitoring services) and Customer Success. Foster design thinking and collaboration by planning, hosting and moderating brainstorming sessions based on consumer insights What You'll Bring Deep experience in design research, with broad exposure to a variety of qualitative research methodologies such as one-on-one interviews, surveys, moderating group conversations, diary studies, prototype testing, usability testing Expertise with Qualtrics, UserTesting.com, UserInterviews.com, DScout, Wevo, Fullstory or similar tools Experience using AI tools to speed up analysis Comfortable navigating Figma and analytics dashboards Highly curious and ability to work independently, are self-motivated Proactively speak up to identify new areas for inquiry Desire to actively to contribute to shape design team culture & vision Preferred 4+ years of consumer research experience (D2C Ecommerce a huge plus) Degree in a human behavior-related field, such as Psychology, Human-Computer Interaction, Sociology, Communication, Information Science, Economics, or Computer Science Deep professional experience in applied research outside of academic training. This might include ethnographic-style fieldwork, design research, UX research, etc. Experience evaluating UX prototypes for usability Experience in an experimentation (A/B testing) focused environment Experience managing research vendor relationships Mandatory Must have an online portfolio showcasing your end-to-end research process, telling the story of how you used consumer insights to influence decision making. Candidates without online portfolios will not be considered. What Values You'll Share Customer Obsessed- Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them. Aim High- Always challenging ourselves and others to raise the bar. No Ego- Maintaining a "no job too small" attitude and an open, inclusive, and humble style. One Team- Taking a highly collaborative approach to achieving success. Lift As We Climb- Investing in developing others and helping others around us succeed. Lean & Nimble- Working with agility and efficiency to experiment in an often ambiguous environment. What We Offer A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here) Free SimpliSafe system and professional monitoring for your home. Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change. We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.

Posted 30+ days ago

Senior UX Researcher-logo
Senior UX Researcher
SofiNew York City, NY
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: Join our dynamic team at SoFi as a Senior Researcher, working across the business to influence product decisions at various stages of product development. At SoFi, we're dedicated to helping our members achieve financial independence and reach their goals. We aim to be at the center of our members' financial lives, offering a suite of products and services including credit score monitoring, banking, investing, credit cards, personal loans, student loans, home loans, and more. What you'll do: Lead research initiatives that inform product strategy and design, driving user-centered decision-making across the product lifecycle. Work collaboratively with cross-functional teams, including product management, design, and engineering, to deliver impactful insights that shape the future of our products. Plan, design, execute, and analyze a wide range of user research studies, employing appropriate methodologies (qualitative and quantitative) to address research questions. Synthesize research findings into clear, concise, and actionable insights that inform product decisions. Lead and contribute to multiple workstreams within and across business areas, collaborating with cross-functional teams as needed. As needed, deliver complex projects impacting the business unit and participate in strategy for product team roadmaps. As needed, conduct rapid, iterative design-focused research in collaboration with product and design partners. Leverage a strong understanding of user and business needs to influence user-focused outcomes, incorporating questions and feedback into decision-making. Create artifacts that influence outcomes, consider diverse audiences, and balance vision with feasibility. May leverage tools like leading workshops and/or sprints. Stay up-to-date on industry trends and best practices, sharing relevant insights. Contribute to the growth and development of research best practices and methodologies within the team. What you'll need: Bachelor's Degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field (Graduate Degree preferred). Five (5)+ years of experience conducting user research in a product development setting. Expertise in a variety of qualitative and quantitative research methods, including: Industry-standard qualitative methods such as interviewing, usability testing, concept testing, diary studies, tree tests, card sorting, and journey mapping. Basic quantitative skills, including sample formulation, survey design and fielding, and descriptive analysis. Strong analytical and problem-solving skills, with the ability to synthesize complex information and identify key insights. Excellent communication and presentation skills, with the ability to articulate research findings clearly and persuasively. Ability to work independently and collaboratively in a fast-paced environment. Demonstrated understanding of the tradeoff between rigor and speed in research. Strong project management skills, with the ability to manage multiple projects simultaneously. A drive for learning and self-improvement, both in terms of research skills and product knowledge within financial services. Even better: Experience with advanced survey design (conjoint, MaxDiff, segmentation etc.) Experience with mixed-methods and/or multi-method research. Experience with advanced data analysis, inferential analysis, regression, etc. Experience with experimental research design. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Pay range: $124,800.00 - $234,000.00 Payment frequency: Annual This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Posted 30+ days ago

Director, User Experience (Ux)-logo
Director, User Experience (Ux)
Simpson Manufacturing Company, Inc.Plano, TX
Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees. Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures. Learn about our company culture directly from our team. YOU As the Director, User Experience, you will lead our dynamic team of Product Designers, UX Researchers, and Design System specialists. In this role, you will be responsible for the development and implementation of a comprehensive UX strategy that aligns with our business goals. You will collaborate cross-functionally with key stakeholders to ensure seamless integration and execution of user experience initiatives. This role is pivotal in driving our user-centric design philosophy and ensuring our products deliver exceptional user experiences. WHAT YOU'LL BE DOING (% of Time) Leadership and Management: (30%) Lead, mentor, and inspire a multidisciplinary team of Product Designers, UX Researchers, and Design System specialists. Foster a collaborative and innovative environment that encourages creativity and excellence. UX Strategy and Vision: (20%) Develop and implement a comprehensive UX strategy aligned with business goals. Advocate for user-centric design principles across the organization. User Research and Insights: (20%) Oversee user research activities, including usability testing, interviews, and surveys. Analyze user data to inform design decisions and product roadmaps. Design Oversight: (10%) Ensure the creation of intuitive, engaging, and accessible user interfaces and interactions. Maintain and evolve the design system to ensure consistency and scalability. Cross-Functional Collaboration: (10%) Collaborate with product management, engineering, and marketing teams to align on user experience goals. Communicate UX vision and strategy to stakeholders at all levels. Continuous Improvement: (10%) Stay updated with industry trends and best practices. Implement processes for continuous feedback and improvement of UX practices. DESIRED SKILLS AND EXPERIENCE If you can do everything listed above, you've got what it takes. Perhaps some of the following would be helpful too: Bachelor's degree in relevant focus area (UX Design, Computer Science, Psychology, Graphic Desing, etc.) or relevant professional experience 8+ years of experience leading software user experience and design teams. 4+ Years of Experience in people management positions Previous experience developing UX strategy that aligns with business goals for tech modernization Strong strategic thinking and problem-solving skills. Excellent communication and interpersonal skills. Proficiency in UX design tools and methodologies. Ability to translate user insights into actionable design solutions. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is frequently required to sit, talk, and hear, and sometimes walk and stand. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs. WORK ENVIRONMENT This job operates in a professional office environment where standard office equipment such as computers, phones, printers/scanners, etc. are frequently used. Travel This position requires domestic travel up to 10% of the time. Work Status & Location This full-time, exempt position is located in Dallas, TX; or remote with willingness to travel to Dallas frequently. Relocation Relocation is not available for this position. Pay $139,000 - $225,200 / year Posted pay range is based upon national average and may vary depending on geographical work location. #LI-REMOTE REWARDS AT SIMPSON STRONG-TIE We recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits. May exclude some positions, such as seasonal jobs. Quarterly Bonuses/Commission: You will be eligible for either a bonus or commission, paid on a quarterly basis. We believe all employees affect customers, sales and revenue - directly or indirectly - and should be rewarded by sharing the company profits. Benefits: We provide a wide range of benefits for eligible full-time employees including: medical, dental, vision, retirement contributions, employee stock purchase and bonus plans, pay for holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, employee referral bonuses, charitable contribution matching, education reimbursement and more. View benefit plan details here: https://benefits.strongtie.com/ . In keeping with our values and commitment to diversity, equity, and inclusion in our communities, we are an equal opportunity employer. This means that our employment decisions are based on your qualifications and merit, and our business needs. Please note all job offers are contingent upon a successful background investigation and drug test. Simpson Strong-Tie's drug policy is based upon Federal Law, and therefore will screen applicants for amphetamines, including methamphetamines, cocaine, phencyclidine and opiates. #NowHiring #GetHired #Hiring #HiringNow Company: Simpson Strong-Tie Company Inc.

Posted 2 weeks ago

Senior UX Designer (Builder Experience)-logo
Senior UX Designer (Builder Experience)
workatoNew York City, NY
Responsibilities We're looking for a Senior Interaction Designer to join our Product Design team and shape the future of how users interact with Workato's most critical product surfaces, including our canvas-based recipe editor. Users interact with Workato through a visual, logic-based canvas that feels more like building with blocks than writing code. It is designed to make even the most complex automations feel approachable and intuitive. These surfaces blend drag-and-drop composition, real-time feedback, and technical depth, and require thoughtful interaction design to make them feel seamless and responsive. You'll partner with product managers, engineers, researchers, and other designers to define the UX vision for core features. We're looking for someone who can zoom out to architect interaction systems, and zoom in to finesse microinteractions that shape the way our users think and build. This is not a visual design-only role - we're looking for someone who thrives on complexity, thinks in systems, and sweats the interaction details. Design end-to-end interactive systems, such as canvas-based editors, that enable users to build complex logic with clarity and ease. Define and document flows, states, behaviors, and edge cases, from first sketch to final pixel. Partner with product managers to shape the UX vision and strategic direction for core platform features. Build high-fidelity prototypes to communicate interaction patterns and behavior, especially for drag-and-drop, dynamic UI, and real-time feedback. Work closely with engineers to bring designs to life while maintaining usability and interaction quality throughout implementation. Contribute to and evolve our design system to support sophisticated interaction patterns. Collaborate with researchers to test assumptions, gather insights, and validate interaction approaches. Balance UX elegance with performance, technical constraints, and scalability. Requirements Qualifications / Experience / Technical Skills 5+ years of experience designing complex digital products or tools. Experience with enterprise SaaS, low-code platforms, or developer tools is a plus. A portfolio that shows how you've designed rich, interactive experiences, especially involving logic-building, data manipulation, or canvas-style UIs. Strong expertise in interaction design principles, motion, and system design. Experience collaborating with engineers on technically nuanced features. Comfortable creating interactive prototypes to communicate interaction behavior. Experience prototyping with Cursor, Framer, or HTML/CSS is a plus. Familiarity with accessibility best practices (WCAG) and inclusive interaction patterns. Strong communication skills. You're able to explain the design rationale clearly to cross-functional stakeholders. Why Join the Workato Product Design Team You'll be joining a tight-knit, high-impact team of UX designers, researchers, and digital designers who are deeply embedded in shaping the future of Workato. We collaborate closely with product managers and engineers to define the vision for key product areas - not just executing on specs, but helping drive what gets built and why. We care deeply about craft and take pride in the details of execution - whether it's refining micro-interactions, improving accessibility, or making complex workflows feel intuitive. We move fast, stay curious, and hold a high bar for quality, all while supporting one another in a collaborative, low-ego environment. If you're excited by the challenge of designing powerful tools that feel deceptively simple, you'll feel right at home here. - To stand out in the hiring process, please take the time to respond to the Job Application Questions below with concise yet informative answers. All submissions are personally reviewed by the Hiring Team, not evaluated by AI.

Posted 2 days ago

UX Designer-logo
UX Designer
Aristotle International, Inc.Provo, UT
This position follows a hybrid work model, requiring regular in-office attendance. Come work in a startup like environment (small team, big challenges, massive growth opportunity, relaxed office culture) with solid company stability (30+ years) and benefits including health, paid holidays, 401K, PTO, remote work friendly and great office views. Together with our 200+ university research partners, we have built PredictIt, into the "The Stock Market of Politics" where 100,000+ enthusiastic Traders make $1 winner-take-all political forecasts with stunning accuracy thanks to the wisdom of the crowd. Now we need your help taking it to the next level. As a UX Designer for PredictIt you will get to create exceptional user experiences across our platform creating innovative web/mobile experiences that define the financial engine at the heart of millions of dollars of transactions. You will also be working on the UX design of a project on the order of Coinbase/FanDuel/DraftKings/Crypto.com and you will design next generation UX for trading financial options and futures. You'll be part of small team and have opportunities to take on exciting challenges and responsibilities that make the job extremely fulfilling and rewarding. The UX Designer works with Product/Engineering to transform complex challenges into intuitive, accessible, and delightful user experiences. These include: Drive the UX design process including user research, wireframing, prototyping, and usability testing Create user flows, journey maps, and information architecture diagrams Create mockups and design guides for developers in Figma Present design concepts to stakeholders and effectively communicate design rationale Own the design system, be responsible for the content, controls, and processes behind it Assist in UX refinement by reviewing UX related changes in both staging and production environments As a small team everyone does a little bit of everything and so you will be expected to perform a wide variety of roles and responsibilities. You can expect your week to be approximately: 40% Figma UX design, 10% Collaboration with Devs and Stakeholders, 30% Ensuring designs are done correctly, 10% Process Improvement and Research and 10% Other (Product Management, etc.).

Posted 30+ days ago

Senior UX Designer-logo
Senior UX Designer
Eagle Eye NetworksAustin, TX
About Us Eagle Eye Networks is the global leader in cloud video surveillance, delivering cyber-secure, cloud-based video with artificial intelligence (AI) and analytics to make businesses more efficient and the world a safer place. The Eagle Eye Cloud VMS (video management system) is the only platform robust and flexible enough to power the future of video surveillance and intelligence. Eagle Eye is based in Austin, Texas, with offices in Amsterdam, Bangalore, and Tokyo. Eagle Eye Networks is a dynamic, fast-moving company. We value the benefits of face-to-face collaboration, and we believe it is more enjoyable and productive. The synergy of in-office interaction is critical to our culture and your presence is essential for Eagle Eye Networks' success. Learn more at een.com. Summary Eagle Eye Networks is searching for an experienced Senior UX Designer to join our growing team in Austin, Texas. This pivotal role will shape the future of our cloud video surveillance and AI products across multiple platforms (web, iOS, Android, Windows, and Apple TV). Your designs will ensure our applications are thoughtful, intuitive, scalable, performant, and beautifully designed. Beyond crafting exceptional user experiences, you will contribute to our design systems, influence product strategy, mentor junior designers, and foster a culture of collaboration and excellence. Responsibilities Develop and implement effective UX/UI designs and strategies that align with the company's vision and customer needs Lead and mentor a team of UX/UI designers, fostering a collaborative culture of creativity and excellence Collaborate with cross-functional teams including product management, engineering, and marketing to ensure a cohesive and user-centric design approach Conduct user research and usability testing to gather insights and inform design decisions Create and maintain design systems, guidelines, and standards to ensure consistency across all products and platforms Drive the design process from concept to completion including wireframes, prototypes, and high-fidelity designs Stay abreast of the latest trends and technologies in UX/UI design and incorporate these into design practices and processes Experience Strong UI/UX and responsive design skills with a portfolio showcasing work on web and mobile platforms; experience designing for SaaS (Software-as-a-Service) or similarly complex platforms is highly preferred Demonstrated expertise using Figma for design and prototyping; experience with other modern design tools Sketch, Adobe XD, or Creative Suite is a plus Hands-on experience working with and maintaining design systems and guidelines Excellent communication and presentation skills with the ability to articulate design decisions and advocate for users Experience conducting user research and translating insights into design solutions Experience mentoring designers and fostering collaborative work environment Preferred Experience establishing and optimizing design operations Experience collaborating closely with engineering teams in Agile environments Working knowledge of front-end engineering practices, frameworks, and tools Working knowledge of accessibility standards and best practices Working knowledge of security, AI, or SaaS industries and platforms Why work for Eagle Eye? Eagle Eye Networks is an innovative, global start-up building the only platform powerful enough to support the future of video surveillance and security. Here your voice will be heard, and talent respected. We have proven leadership and financial backing of one of the world's premier venture capital firms. The work we do is essential in today's world, as our systems are used to protect the health, safety, and welfare of people and property around the world. Medical Benefits: We offer competitive medical, vision, and dental plans. Company offsets premiums. Taco Tuesdays: Like breakfast tacos? You're at the right place, because weekly breakfast tacos are provided. 401k plan with company match! Weekly Lunch: Food is love. Especially when it is free. Snacks: You will never go hungry. Culture: Innovation drives our vibe. Diversity: We embrace our global presence, the diverse ideas and backgrounds of our team to improve our culture, our products and grow our people and our business. Unlimited PTO: We value our employees' work/life balance and want you to spend the time off you need. More About Eagle Eye Networks Eagle Eye Networks is leveraging artificial intelligence on its true cloud platform to dramatically reshape the video surveillance and security industry. The Eagle Eye Cloud Video Management System (VMS) is a smart cloud video surveillance solution, purpose-built to help businesses improve safety, security, operations, and customer service. Tens of thousands of companies in more than 90 countries around the globe have moved their video surveillance to the cloud with Eagle Eye VMS. Customers, including multi-family residences, smart cities, schools, hospitals, hotels, logistics, restaurants, and retail shops trust Eagle Eye for actionable business intelligence and proactive security across multiple locations. The Eagle Eye VMS has strong APIs for the secure integration of third-party systems and works with thousands of industry cameras, so customers don't have to "rip and replace" their existing infrastructure. Eagle Eye Cloud VMS is the only platform robust enough to power the future of video surveillance. Eagle Eye Networks is an equal employment opportunity employer and values diversity. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

Posted 30+ days ago

UX Designer-logo
UX Designer
ValidityBoston, MA
About the Role Validity is seeking a talented UX Designer- SaaS MarTech to join our product team. In this role, you'll work on complex user experience challenges for our suite of email success and optimization products. You'll create intuitive interfaces that help our customers understand complex data, streamline their workflows, and maximize the value of our solutions. Team Dynamic Validity's product team values collaboration, user-centered thinking, and data-driven decision making. You'll join a group that's passionate about solving complex problems for our enterprise customers while maintaining a healthy work-life balance. Position Duties and Responsibilities Design user flows, wireframes, mockups, and interactive prototypes for new features Create clear, actionable data visualizations that help users extract insights from complex data Collaborate closely with product managers and engineers to identify opportunities, shape product direction, and iterate based on customer feedback Conduct usability testing and incorporate findings into your designs Apply and extend our design system to maintain consistency Lead and drive projects, fully owning responsibility for the holistic experience of products within the assigned product area Transform complex user needs into elegant, intuitive solutions Present design concepts and rationale to cross-functional stakeholders Required Experience, Skills, and Education 3-5 years of UX design experience with B2B SaaS MarTech products: Email Marketing Platforms or Tools, Email Marketing Software, and Data Visualization and dashboards Demonstrated knowledge of MarTech, email marketing platforms, and industry challenges A strong portfolio demonstrating how you've simplified complex data and processes Extensive experience with data visualization and dashboard design Strong proficiency with modern design tools, especially Figma Ability to work independently and manage your own workload effectively Experience designing B2B SaaS enterprise products Experience with data visualization and dashboard design Excellent communication skills to explain design decisions to non-designers Experience with usability testing and iterative design processes Experience with design systems Experience working in a remote environment Preferred Experience, Skills, and Education Experience with user research methods beyond usability testing The ability to rapidly prototype and iterate ideas to communicate concepts and drive excitement. #li-hybrid About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers - using trustworthy data as a key advantage. Validity's flagship products- Everest, DemandTools, BriteVerify, and GridBuddy Connect - are all highly rated, #1 solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth. Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun. Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter. _ ____ Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law. _ ____ Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice

Posted 1 week ago

Lead UX Researcher (Hybrid)-logo
Lead UX Researcher (Hybrid)
WeedmapsIrvine, CA
Lead UX Researcher (Hybrid) Overview: The Lead User Experience Researcher is a strategic and high-impact role responsible for driving the discovery of user insights that influence major product decisions across the organization. This individual is expected to lead and manage a team of researchers, overseeing high-priority initiatives and championing a culture of research-informed product design. With deep expertise in qualitative methods and a strong grasp of quantitative techniques, the Lead UX Researcher will be empowered to scope, plan, and execute research engagements that elevate product quality and user satisfaction. Ideal candidates are self-starters, highly organized, and effective communicators that operate comfortably in ambiguous and rapidly-changing environments. This role collaborates cross-functionally with stakeholders in Product, Design, Data, Engineering, and Marketing and will play a key part in expanding the influence and visibility of the UX Research team across the organization. The impact you'll make: Lead high-profile and strategically important user research projects from inception to completion. Manage, mentor, and support a team of UX researchers (including Senior and Junior-level team members), providing guidance and fostering professional growth. Champion the value of user research and drive adoption of user insights across teams and leadership. Establish and scale best practices for research operations, ensuring consistent, ethical, and efficient practices. Define research roadmaps and prioritize initiatives in collaboration with Design, Product, and Engineering leadership. Apply and adapt mixed-methods research approaches to diverse business and user problems. Synthesize complex findings into clear, actionable insights and influence key stakeholders through storytelling and evidence-based recommendations. Evangelize user-centered design across the organization by presenting findings, facilitating workshops, and building research-informed strategies. Help define success metrics for user experience and evaluate the impact of product and design decisions on users. Maintain a strong understanding of the competitive landscape and emerging trends in user experience research. What you've accomplished: Bachelor’s degree or equivalent experience required (advanced degree in Human-Computer Interaction, Psychology, Anthropology, or related field preferred). 10+ years of experience in UX Research or related fields. 2+ years of experience managing or mentoring other researchers. Demonstrated ability to lead large-scale or cross-functional research initiatives with measurable impact. Experience managing and scaling research teams or operations. Deep expertise in qualitative research methods, with working knowledge of quantitative tools and behavioral analytics. Excellent communication and storytelling skills—able to present complex research findings to diverse audiences. Strong cross-functional collaboration skills and stakeholder influence. Experience operating in fast-paced, agile environments. Comfortable balancing strategic priorities with hands-on execution. Bonus Points:  Portfolio of high-impact research that directly influenced a product roadmap, strategy, or design. Background in customer segmentation is a plus. The base pay range for this position is $169,565.00 -  $195,000.00 per year 2025 Benefits for Full-Time, Regular Employees: Physical Health benefits: Medical, Dental & Vision: Employee - employer paid premium 100% Company contribution to a HSA when electing the High Deductible Health Plan For plans that offer coverage to your dependents, you pay a small contribution Mental Health benefits: Free access to CALM app for employees and dependents Employee Training Mental Health seminars and Q&A sessions Basic Life & AD&D - employer paid 1x salary up to $250,000 401(k) Retirement Plan (with employer match contribution) Generous PTO, Paid Sick Leave, and Company Holidays Supplemental, voluntary benefits Student Loan Repayment/529 Education Savings - including a company contribution FSA (Medical, Dependent, Transit and Parking) Voluntary Life and AD&D  Insurance Critical Illness Insurance Accident Insurance Short- and Long-term Disability Insurance Pet Insurance Family planning/fertility Identity theft protection Legal access to a network of attorneys Paid parental leave Why Work at Weedmaps? You get to work at the leading technology company in the cannabis industry You get to play a meaningful role in helping to advance cannabis causes, including helping improve the lives of patients who rely on the benefits of cannabis You get an opportunity to shape the future of the cannabis industry You get to work on challenging issues in a collaborative environment that encourages you to do your best  You get to work in a casual and fun environment; no fancy clothes required, but you are free to dress to the nines! Generous PTO and company holidays Numerous opportunities and tools to learn and grow your professional skills Endless opportunities to network and connect with other Weedmappers through speaker series, Employee Resource Groups, happy hours, team celebrations, game nights, and much more! Weedmaps is an equal opportunity employer and makes employment decisions on the basis of merit. The Company prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion and religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. The Company also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit  www.dhs.gov/E-Verify . Applicants  are entitled to reasonable accommodations under the terms of the Americans with Disabilities Act and applicable state/local laws, unless the accommodation presents undue hardship. Please email us at peopleoperations at  weedmaps.com  if you would like to confidentially discuss a potential accommodation during the interview process. About Weedmaps: WM Technology, Inc.’s (Nasdaq: MAPS) mission is to power a transparent and inclusive global cannabis economy. Now in its second decade, WM Technology has been a driving force behind much of the legislative change we’ve seen in the past 10 years. Founded in 2008, WM Technology, is a leading technology and software infrastructure provider to the cannabis industry, comprising a B2C platform, Weedmaps, and B2B software, WM Business. The cloud-based SaaS solutions from WM Business provide an end-to-end operating system for cannabis retailers. WM Business’ tools support compliance with the complex, disparate, and constantly evolving regulations applicable to the cannabis industry. Through its website and mobile apps, WM Technology provides consumers with the latest information about cannabis retailers, brands, and products, facilitating product discovery and driving engagement with our retail and brand customers. WM Technology holds a strong belief in the power of cannabis and the importance of enabling safe, legal access to consumers worldwide. Since inception, WM Technology has worked tirelessly, not only to become the most comprehensive platform for consumers, but to build the software solutions that power businesses compliantly in the space, to advocate for legalization, social equity, and licensing in many jurisdictions, and to facilitate further learning through partnering with subject matter experts on providing detailed, accurate information about the plant. Headquartered in Irvine, California, WM Technology supports remote work for all eligible employees. Visit us at  www.weedmaps.com . Notice to prospective Weedmaps job applicants: Our team has been made aware of incidents involving LinkedIn, Telegram, and Facebook accounts impersonating Weedmaps recruiters. These individuals are attempting to use our company name to solicit payment from prospective candidates interested in applying for jobs at our company. Our team is actively working to combat these attempts, but in the meantime, please be mindful of the following: Our recruiters will always communicate with candidates through an @ weedmaps.com  email address. CORRECT: jlebowski@weedmaps.com INCORRECT: jlebowski@gmail.com Our recruiters will NEVER ask for or attempt to solicit payment from applicants in order to apply, interview, or work for Weedmaps. If you are interested in a role at Weedmaps, please apply through our established channels. Weedmaps  Careers Page  or  LinkedIn If you are unsure if a communication is legitimate, please contact our recruitment team at talentops@weedmaps.com and they will happily confirm for you. Thank you for your vigilance and we appreciate your interest in working with us!  

Posted today

UX Researcher II-logo
UX Researcher II
Lucid MotorsNewark, CA
Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design - where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you. At Lucid, we're revolutionizing the automotive industry, and we need a passionate UX Researcher to join our mission. You'll be the voice of our users, tackling complex challenges in our in-car HMI systems, infotainment, and mobile apps. Are you energized by the prospect of creating seamless digital and physical experiences? Do you thrive on translating user needs into groundbreaking product strategies, add value to our customers and business or impact product decision-making? If so, we want to hear from you. Your Impact: Champion user-centered design across our product ecosystem Lead end-to-end research initiatives, from concept validation to usability testing Collaborate with cross-functional teams to deliver actionable insights Drive product strategy through compelling data storytelling Manage research operations, including participant recruitment and incentivization What You Bring: 3-5 years of applied user research experience Bachelors in a Research related field (User experience, psychology, HCI, Design, Computer science, etc.) Demonstrates adaptability and innovation in research design Proven ability to lead multiple research projects simultaneously Experience with surveys, field studies, remote testing, and multi-device research Strong quantitative analytical skills and statistical knowledge Mixed research methodologies: Survey design, usability studies, Ethnographic research, Psychographic research, Interviews, Field research Experience conducting empirical research Demonstrates ability to use a variety of research platforms and tools, e.g. Tableau, Qualtrics, UserTesting, SPSS, R, Python, Dovetail, or similar, etc. Excellent communication skills in English A portfolio showcasing impactful research projects Bonus Points: Masters degree in a research related field (User experience, psychology, HCI, Design, Computer science, etc.) Experience conducting empirical user research Experience with physical and digital product research Familiarity with eye-tracking technology and research platforms Automotive, IoT, or startup experience Join us in crafting the future of mobility, where your insights will directly shape the user experience of tomorrow's vehicles. Salary Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid's equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.) Base Pay Range (Annual) $107,300-$147,510 USD By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice. To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.

Posted today

Director,  UX Research-logo
Director, UX Research
StravaSan Francisco, CA
About This Role Strava is the app for active people. With over 150 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where connection, motivation, and personal bests thrive. No matter your activity, gear, or goals, Strava’s got you covered. Find your crew, crush your milestones, and keep moving forward.  Start your journey  with Strava today. Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward. As the Director, UX Research you will be responsible for leading the User Experience Research team and driving a deep understanding of user needs, behaviors, and motivations. You will partner with senior leadership and cross-functional partners, driving research that shapes company and product strategy and ensures decisions are informed by data and meaningful insights. You will manage a team of researchers and report directly to the Chief Design Officer. We are looking for a UX Research leader who can establish a vision and culture that empowers a team of talented researchers to deliver exceptional research. You will drive research across multiple user experiences (free and subscriber, novice to elite athletes, focused on running and cycling). You will drive the creation of research roadmaps in partnership with cross-functional stakeholders and determine the priorities for your team. The right candidate will coach their team from a deep understanding of UX research best practices, employ a variety of methodologies and embody a nimble, creative, and pragmatic approach that quickly unlocks new insights that have tangible impact to the product and business outcomes. We follow a flexible hybrid model that generally translates to around half your time on-site in our San Francisco office —roughly three days per week. What You’ll Do: You think big and spearhead complex research initiatives that have a tangible impact on company and product strategy, user satisfaction and business outcomes. You lead high-visibility research projects , collaborating closely with key stakeholders such as Design, Product Management, Data Science, Analytics, and executives. You are a recognized expert within the organization utilizing your knowledge and experience to train and educate stakeholders on best practices. You champion and lead with deep empathy for our customers by seamlessly integrating insights from diverse sources, including primary and secondary research, industry news, and operational data. You lead the objective-setting and discovery process , including user persona development, critical user journey-mapping, and qualitative and quantitative methods. You are a role model, mentor, and motivator for your team . You are invested in developing talent and creating an inspiring environment and team culture. You forge high-trust relationships with colleagues, fostering collaboration and innovation and by doing so, you influence teams to act on research insights by providing clear, actionable recommendations and relevant business context. You develop processes that drive quality and efficiency to scale and deliver consistent, high quality research. You embrace diversity of perspective yet have a strong point of view that can cut through the clutter. You Will Be Successful Here Because You Can: Plan, Define and Implement our Research Roadmap: Define and create a quarterly and annual roadmap that aligns with our product roadmap and business priorities. Manage research plans, timelines, and budgets to ensure projects are completed on schedule. Conduct and Direct User Research: Plan and execute qualitative and quantitative research studies across a wide variety of needs: large scale surveys, usability, trust and safety, monetization, B2B, etc. Prepare detailed reports, personas, journey maps, and presentations to effectively communicate insights to stakeholders. Measure and Analyze Data: Interpret and synthesize research findings to generate actionable insights and recommendations for product improvements. Develop metrics (like but not limited to CSAT, NPS) to measure user satisfaction. Stay Updated: Keep abreast of the latest UX research methods, tools, and industry trends to continuously improve research practices. Conduct Competitive Analysis: Analyze competitors' products to understand market trends and identify opportunities for innovation. Facilitate Workshops : Lead workshops and brainstorming sessions to gather input from stakeholders and users. Oversee research operations: Manage third party agencies, participant recruiting and incentives, focus groups, unmoderated testing, etc. What You’ll Bring to the Team: 8+ years of UX Research experience in a corporate agile setting 2+ years at Director level Bachelor’s degree in Psychology, Social, Behavioral Sciences, or Human-Computer Interaction. Master’s or PhD degree preferred. Expertise in a wide range of qualitative and quantitative research methods, including pathfinding work, usability studies, interviews, focus groups, surveys, card sorts, and heuristic reviews, large quantitative surveys. Data Science experience is a plus. Exceptional communication skills, adept at translating data into actionable insights both verbally and in writing Expertise in data-driven storytelling, transforming raw data into compelling narratives and visualizations Expert in taking user personas and working with Data Science to build customer cohorts Familiarity with quantitative and qualitative research tools like QuestionPro and UserTesting, as well as UX methodologies such as Design Thinking and Lean UX Commitment to ongoing learning and staying current with industry techniques and tools Strong organizational, analytical, critical thinking, and team-building abilities Proven track record of effective collaboration with cross-functional teams Compensation Overview: At Strava, we know our employees are the most important ingredient to our success, and our compensation and total rewards programs reflect that. We take a market-based approach to pay, and pay may vary depending on the department and your location. Salary ranges are categorized into one of three tiers based on a cost of labor index for that geographic area. We will determine the candidate’s starting pay based on job-related skills, experience, qualifications, work location, and market conditions. We may modify these ranges in the future. For more information, please contact your talent partner. Compensation: $241,000- $283,000. This range reflects base compensation only and does not include equity or benefits. Your recruiter can share more details about the full compensation package, including the range specific to your location, during the hiring process. For more information on benefits, please click here . Why Join Us? Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals. Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact. When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together. Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together. Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. California Consumer Protection Act Applicant Notice

Posted 6 days ago

UX Researcher II-logo
UX Researcher II
Lucid MotorsNewark, CA
Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.   We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.   Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you. At Lucid, we're revolutionizing the automotive industry, and we need a passionate UX Researcher to join our mission. You'll be the voice of our users, tackling complex challenges in our in-car HMI systems, infotainment, and mobile apps.   Are you energized by the prospect of creating seamless digital and physical experiences? Do you thrive on translating user needs into groundbreaking product strategies, add value to our customers and business or impact product decision-making? If so, we want to hear from you.   Your Impact:   Champion user-centered design across our product ecosystem   Lead end-to-end research initiatives, from concept validation to usability testing   Collaborate with cross-functional teams to deliver actionable insights   Drive product strategy through compelling data storytelling   Manage research operations, including participant recruitment and incentivization   What You Bring:   3-5 years of applied user research experience   Bachelors in a Research related field (User experience, psychology, HCI, Design, Computer science, etc.)   Demonstrates adaptability and innovation in research design   Proven ability to lead multiple research projects simultaneously   Experience with surveys, field studies, remote testing, and multi-device research   Strong quantitative analytical skills and statistical knowledge   Mixed research methodologies: Survey design, usability studies, Ethnographic research, Psychographic research, Interviews, Field research   Experience conducting empirical research   Demonstrates ability to use a variety of research platforms and tools, e.g. Tableau, Qualtrics, UserTesting, SPSS, R, Python, Dovetail, or similar, etc.   Excellent communication skills in English   A portfolio showcasing impactful research projects   Bonus Points:   Masters degree in a research related field (User experience, psychology, HCI, Design, Computer science, etc.)   Experience conducting empirical user research   Experience with physical and digital product research   Familiarity with eye-tracking technology and research platforms   Automotive, IoT, or startup experience   Join us in crafting the future of mobility, where your insights will directly shape the user experience of tomorrow's vehicles.     Salary Range : The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.   Additional Compensation and Benefits : Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.  (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.) Base Pay Range (Annual) $107,300 — $147,510 USD By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice . If you are a California resident, please refer to our California Candidate Privacy Notice . To all recruitment agencies : Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.   

Posted 3 days ago

Staff UX Designer-logo
Staff UX Designer
VerilySan Bruno, California
Who We Are Verily is a subsidiary of Alphabet that is using a data-driven approach to change the way people manage their health and the way healthcare is delivered. Launched from Google X in 2015, our purpose is to bring the promise of precision health to everyone, every day. We are focused on generating and activating data from a variety of sources, including clinical, social, behavioral and the real world, to arrive at the best solutions for a person based on a comprehensive view of the evidence. Our unique expertise and capabilities in technology, data science and healthcare enable the entire healthcare ecosystem to drive better health outcomes. Description In this role, you will drive the UX vision and execution of new AI-powered tools to supercharge clinicians in delivering precision health to patients at scale. You will lead a small team of designers; guiding their craft, fostering strong collaboration, and elevating design excellence; while partnering closely with UX researchers and cross-functional teams — including Product Managers, Clinical Specialists, Data Scientists, Software Engineers and more. We are seeking someone with excellent design skills; a fierce advocate for the user; a compassionate mentor; and a system-level thinker, who is excited by the challenges of creating innovative and intuitive user experiences for complex workflows. Please include both a resume and portfolio in PDF format (or website with password) when applying for this opportunity. Responsibilities Leading a small team of UX Designers, from product definition to detailed designs, while offering ongoing guidance on the team’s plans and deliverables. A lead role in developing product strategy, influencing the roadmap, planning the team’s UX resources, and meeting creative and technical requirements. Play a hands-on role contributing to strategic and executional design projects. Represent UX in cross-functional leadership forums and strategy. Foster a strong user-focused culture, inspired by humanity, empathy, and humility, and driven by Product Excellence principles. Qualifications Minimum Qualifications An outstanding portfolio of thoughtfully designed products, demonstrating ability to work across the end-to-end product development process, from establishing strong UX strategy and conceptual foundations to successfully delivering high quality products through refining the smallest details with clear rationale. Bachelor's degree in UX Design, HCI, Interaction Design, or related field with 8+ years of professional UX Design experience in enterprise software, consumer products, medical devices or other relevant areas. A systems thinker that actively participates in solving complex design challenges alongside the team. Excellent communication, presentation, interpersonal, and collaboration skills; ability to communicate complex concepts effectively across a broad range of audiences, and galvanize different opinions around a shared objective. Preferred Qualifications M.S./M.A./M.F.A. or other advanced degree in a relevant field. Past work on elegant Enterprise products, Healthcare, Medical services, or other relevant areas. Past experience leading or managing UX design teams Experience designing GenAI/LLM, rich data visualizations, complex professional tools, flexible enterprise platforms, or related solutions. Qualified applicants must not require employer sponsored work authorization now or in the future for employment in the United States. The US base salary range for this full-time position is $159,000 - $225,000 + bonus + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Posted 2 weeks ago

Senior UX Engineer (Remote)-logo
Senior UX Engineer (Remote)
HavocAIGreater Boston, MA
About Us:   HavocAI is an innovative defense technology company making scalable maritime autonomy a reality. We are pioneering an end-to-end solution for planning, tasking and control of uncrewed surface vessels (USVs). As we continue to quickly grow, we are looking for motivated individuals that are inspired to work within an extremely energetic, creative, and innovative team that is passionate about maritime robotics and exploring the open ocean. We work in a highly dynamic environment where collaboration and idea sharing are a way of life.  About the Role:  We are looking for a Senior UX Engineer with 5+ years of experience to lead the design and development of interactive, map-based web applications. This role requires a strong background in React, experience in architecting complex data management solutions on the frontend, and proficiency in WebGL for rendering geospatial or dynamic visualizations. The ideal candidate is a problem solver who can bridge UX design and engineering, ensuring a seamless and intuitive user experience. Key Responsibilities:   Design and implement intuitive, high-performance user interfaces for map-based systems. Develop and maintain React-based applications, optimizing for performance and scalability. Architect and implement complex data management strategies on the frontend. Work with WebGL and visualization libraries to create dynamic, interactive geospatial experiences. Collaborate with designers, backend engineers, and product teams to translate user needs into seamless UI/UX solutions. Optimize rendering performance and user interactions for large-scale datasets. Ensure accessibility and responsiveness across multiple devices and platforms. Maintain and improve design systems and reusable UI components. Qualifications:   5+ years of experience in frontend development and UX engineering. Expertise in React and its ecosystem (React Hooks, Context API, Redux, etc.). Experience building map-based systems using libraries like Mapbox, Leaflet, or OpenLayers. Deep understanding of state management, data flow architecture, and complex data visualization. Experience optimizing performance in data-heavy applications. Strong grasp of modern UI/UX principles, usability testing, and user-centered design methodologies. Familiarity with RESTful APIs, GraphQL, and real-time data visualization. Excellent problem-solving, communication, and collaboration skills. Must be a US Citizen Preferred Skills:   Experience working with 3D geospatial data and GIS technologies. Knowledge of WebGL and experience with Three.js, Deck.gl , or similar frameworks. Proficiency in TypeScript and strongly typed UI development. Familiarity with WebAssembly and other performance-optimizing technologies. Experience with CI/CD, automated testing, and frontend performance monitoring tools. Location:   This position can be fully remote  Compensation and Benefits: The target salary range for this position is $100,000 - 150,000 100% Employer paid Health, Dental and Vision Insurance for you and your families Ability to participate in the companies 401k program Unlimited PTO policy with an enforced 2 week minimum Generous Equity Package Our Values:  Innovation: We are driven to break new ground. Every day presents an opportunity to challenge the status quo, think boldly, and deliver advanced solutions that transform the future of defense technology. Integrity: We hold ourselves to the highest ethical standards, ensuring transparency, accountability, and trust in all our actions and partnerships. Mission-Driven: We are focused on achieving impactful outcomes that align with our core mission—protecting lives through innovation. Forward-Leaning: We continuously seek out new opportunities and remain at the forefront of technological advancements. We embrace change and anticipate the challenges of tomorrow with confidence and creativity. Ownership of All Tasks: At HavocAI, no problem is too complex or too trivial. We believe that greatness comes from tackling the hardest challenges, but also in handling the smallest, sometimes thankless, tasks with the same level of commitment and care. Servant Leadership: We lead by serving others, whether it's supporting our employees, partners, or the broader community. Empowering those around us is key to achieving long-term success and making a lasting impact. HavocAI is an Equal Opportunity Employer and is committed to creating an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, veteran status, or any other legally protected status.

Posted 30+ days ago

UX Architect -logo
UX Architect
ThreatLockerOrlando, FL
COMPANY OVERVIEW ThreatLocker® is a leader in endpoint protection technologies, providing enterprise-level cybersecurity tools to improve the security of servers and endpoints. The ThreatLocker® platform with Application Allowlisting, Ringfencing™, Storage Control, Elevation Control, Endpoint Network Control, Configuration Management, and Operational Alert solutions are leading the cybersecurity market toward a more secure approach of blocking the exploits of application vulnerabilities.    POSITION OVERVIEW ThreatLocker is seeking an experienced UX Architect to lead the design and user experience of our cybersecurity software. As a UX Architect, you will work closely with product managers, developers, and stakeholders to design intuitive, robust, and high-performing user interfaces. You will be responsible for, but not limited to: Develop wireframes, interactive prototypes, and high-fidelity UI designs to communicate design concepts effectively.  Collaborate closely with product managers, software developers, and QA teams to ensure design feasibility and optimal implementation.  Establish and maintain UX design systems, component libraries, and accessibility guidelines.  Advocate for UX best practices and usability improvements, balancing security requirements with an intuitive user experience.  Provide mentorship to QA and front-end developers, fostering a culture of user-centered design and innovation.  REQUIRED QUALIFICATIONS   5+ years of industry experience as a UX Architect, UX Designer, or UI/UX Engineer in a SaaS or cybersecurity-focused company. Expertise in UX/UI design principles, information architecture, and interaction design.   Proficiency in Figma, Sketch, Adobe XD, or similar design tools for creating wireframes and prototypes. Experience conducting user research, usability testing, and accessibility audits to enhance user experience.  Solid grasp of HTML, CSS (SASS, LESS), and responsive design principles to communicate effectively with developers.  Ability to define and maintain design systems, style guides, and component libraries for large-scale applications.  Excellent written and verbal communication skills, with the ability to present and justify design decisions to stakeholders.  PREFERRED QUALIFICATIONS  Hands-on experience with design tokens and front-end design automation.  Background in Agile methodologies and collaboration within a Scrum team.  Strong understanding of Angular-based UI frameworks (e.g., Angular Material, PrimeNG) and front-end development workflows.  Experience working directly within software development teams and conducting UI/UX reviews of new software products.   WORKING CONDITIONS The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed. Job will generally be performed in an office environment but may require travel to visit company offices and/or property locations. While performing duties of this job, would occasionally require to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools. Must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.

Posted 30+ days ago

Senior UX Designer - Italy-logo
Senior UX Designer - Italy
ION GroupMilan, TN
The opportunity We are looking for a talented Senior UX Designer to join a new design team. You will be working with Product Managers, Designers and Engineers to deliver market leading products which deliver the highest impact, usability and success. You will be central to establishing our product design strategy and ways of working as we start designing complex products and build out our design system. We are looking for someone who is an expert in user-centred design, motivated, and enjoys learning new concepts in complex domains. This position is for a full-time, permanent contract. What you'll be doing Putting users at the center of a flexible design process to solve complex business problems. Researching and understanding customer needs, goals and pains to create design concepts. Working closely with business and product partners to better understand the business problems and the product domain. Participating in and running workshops and collaboration sessions. Creating user journeys, sketches, wire-frames and interactive prototypes. Communicating the rationale behind your research and design decisions. Explaining why something is a good solution, the problem it solves, and why it is better than alternative solutions. Be the voice of the user in product decisions and be comfortable challenging a "it's always been done this way" mindset. Collaborating with other UX Designers and UI Designers on research, interactions, and aesthetics to raise the quality of the team's output. Providing Engineers with verbal and written guidance to build the proposals and collaborating with them to ensure the workflows meet the user's needs and interactions are consistent. Helping establish an inclusive, collaborative, and creative team culture. Contributing to and evolving our design system. What we are looking for An excellent understanding of UCD. Expertise in user research and design methods in order to understand the current experience and propose the future experience. 5+ years of UX experience. Experience working collaboratively with Product Managers, Designers and Engineers. Expertise with tools such as Figma and Sketch. Very good level of spoken and written English. Nice to have experience Designing complex products with significant scope. Creating, using, and improving a design system. Working as part of a team split across multiple locations. Working in Agile methodologies. Personal skills we believe will bring success Ability to communicate complex design concepts clearly. Collaboration skills. Be able to see problems from different perspectives. The drive to keep trying different solutions for a problem until it is solved. A team player who cares about doing a great job, seeks out feedback and looks to improve. A portfolio demonstrating how you work as well as your deliverables is needed. At ION, we're a diverse group of visionary innovators Our vision Enabling financial institutions of all sizes to compete effectively and deliver differentiated offerings to their clients at reduced cost and complexity Our mission #1 partner of choice for trading solutions and infrastructure with financial institutions across the world Our values We are innovators: we're a diverse group of visionary innovators We are imaginative: We believe in creating rather than patching. We are not limited by the status quo when looking for ways to define our systems or processes. We are rigorous: Our systems play a critical role within our clients' businesses, so our experts do things right first time, with exceptional quality We think long-term: We balance short-term opportunities with long-term sustainable relationships. We invest in R&D that shapes the future of automation and hence opportunities for our clients' businesses We progress together: Personal development at ION is collaborative and mutually beneficial. We inspire each other to succeed through a positive culture and continuous improvement.

Posted 30+ days ago

retool logo
UX Researcher
retoolSan Francisco, CA
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Job Description

WHY WE'RE LOOKING FOR YOU:

As our first dedicated UX Researcher, you won't just influence what we build-you'll define how we build it. This is your chance to lay the foundation for a research practice at the heart of one of tech's most transformative shifts: the fusion of developer tools and AI.

Retool is rapidly becoming the application layer for AI-where the power of models meets the flexibility of custom software. As this frontier evolves, so do the questions: What workflows will emerge? What pain points will persist-or be created anew? And how do we design tools that make complex AI capabilities feel intuitive, even delightful?

That's where you come in. You'll lead exploratory research into novel AI-human workflows, ground product decisions in deep user insight, and chart the path forward in a space where few maps exist. From untangling technical processes to revealing latent needs across diverse customer teams, your work will turn ambiguity into clarity-and clarity into action.

You'll be joining a tight-knit, high-performing team of designers, engineers, and product thinkers who value curiosity, rigor, and a strong point of view. We're not just solving for today-we're reimagining how software gets built in the era of AI. Your research will light the way.

WHAT YOU'LL DO:

You'll define and lead the research roadmap in close collaboration with product and design leadership, identifying the questions that matter most for shaping strategy and delivering impact. You'll plan and conduct quantitative, qualitative, and generative research using a range of methods-interviews, usability testing, field studies, surveys, logs analysis-and synthesize findings through frameworks from HCI, behavioral science, and design thinking. By triangulating insights from across user research, product usage, support, and market signals, you'll surface patterns that lead to actionable, meaningful change.

You'll distill complex data into clear, compelling stories for teams across the org-from product and engineering peers to executive stakeholders. You'll facilitate workshops, lead design sprints, and partner with cross-functional teams to ensure research doesn't just inform the work-it accelerates it. As our foundational researcher, you'll also play a key role in shaping our research practice: mentoring teammates, evolving our processes, and helping embed user-centered thinking across everything we do.

All the while, you'll balance multiple projects with thoughtfulness and speed-ensuring that our team moves fast and moves smart. And most importantly, you'll champion the voice of the user in every room, helping make research not just a function, but a force multiplier for product excellence at Retool.

THE SKILLSET YOU'LL BRING:

  • 5+ years of experience in UX research, human-centered design, or a related field, ideally in B2B or technical product environments
  • Proven ability to independently lead and execute a wide range of research methods, both qualitative and quantitative
  • Strong synthesis and storytelling skills-you can distill ambiguity into clarity and make insights resonate with diverse audiences
  • Experience shaping product direction through early-stage generative research and iterative usability testing
  • Comfort working in ambiguous problem spaces and a bias toward action-you're as strategic as you are scrappy
  • Deep curiosity about how complex systems work, especially technical workflows or developer tools
  • Familiarity with interpretive frameworks from HCI, behavioral science, or design thinking
  • Excellent collaboration and communication skills-you know how to bring others into the process and rally teams around user insights
  • A track record of building research practices, mentoring others, or influencing org-wide research culture
  • Ability to manage multiple priorities, scope projects appropriately, and deliver high-quality work on time