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Senior UX Researcher, Hardware-logo
Senior UX Researcher, Hardware
VesyncTustin, California
The Company: VeSync is a portfolio company with brands that cover different categories of health & wellness products. We wouldn’t be surprised if you have one of our Levoit air purifiers in your living room or a COSORI air fryer whipping up healthy and delicious meals for you every night. We’re a young and energetic company, we’ve had tremendous success, and we are constantly growing our team. As we garner more industry attention – just check out our accomplishments and awards by CES Innovation, iF Design, IGA, and Red Dot – we also need driven and talented people to join our team. That brings us to you, and what you’ll be joining. Our teams are smart and diligent and take ownership of their work – they’re confident in their work but know how to collaborate with open ears and a spirit of learning. If you’re down-to-earth, approachable, and easy to strike up a conversation with, this may be a great fit for you. Check out our brands: levoit.com | cosori.com | etekcity.com The Opportunity: Come join us as one of the first members of our new Research team! You'll help shape the foundation, culture, and impact of research at our company. We’re looking for an adaptable, self-directed senior-level UX researcher who can navigate ambiguous problem spaces by asking the right questions that drive teams forward to clarity. If you’re excited by the opportunity to impact product development through consumer-centered insights and to drive organizational-level change, then this role is for you. Here, research phases move fast, so we value outcomes over deliverables and thoughtfulness over perfection. What you will do at VeSync: • Independently lead end-to-end research ranging from scrappy, explorative inquiries to well-crafted quant-qual studies and applying the appropriate methodology across any point in the product development lifecycle • Effectively engage with stakeholders, leveraging reasoning and clear communication, to clarify and define key research questions • Leverage both qualitative and quantitative data (with practical knowledge of statistical analysis methods) to strengthen findings and decision-making • Deliver actionable insights that go beyond surface-level findings to shape product decisions and user experience • Drive clarity cross-functionally and globally, collaborating with teams across different cultures and perspectives and advocating for user-centric thinking What you bring to the role: • 4+ years of UX Research specific experience required . • Bachelor’s degree in a relevant field is required . If your Bachelor’s degree is not in a relevant field, a Master’s degree employing human-centered research is required. Relevant fields include but are not limited to: Psychology, Statistics, • Anthropology, Marketing, Human Factors, Human-Computer Interaction, Product Design • Strong data fluency to ensure research rigor across both qualitative and quantitative datasets is required • High proficiency or expertisein research operations, user research tools(e.g., User Interviews, quantilope), and data analysis tools (e.g.R, SPSS, and/or advanced Excel)is required • Hardware, connected smart devices, wearables, and/or physical consumer goods experience highly preferred. Cultural Fit: • Independent and proactive, able to move research forward without waiting for perfect conditions. • Thrives in ambiguity, seeing opportunity rather than obstacles when faced with a challenge • Resilient, proactive, and solution-oriented. Thrives in ever-changing environments and competing priorities with a can-do attitude • Eagerness to grow both the company and the research organization • Clear and compelling communicator who can bring stakeholders together around insights. • Experience working with international teams and having high cultural sensitivity and awareness To apply, you must include a portfolio of your work. Location: This is an on-site, office-based role in Tustin, CA. Salary : Starting at $120,000/year Perks and Benefits: • Company covers 100% for Medical/Dental/Vision insurances for employee AND spouse + dependents! • 401K with 4% employer match (eligible after 90 days of employment) and immediate 100% vesting • Generous PTO policy + paid holidays • Life Insurance • Voluntary Life Insurance • Disability Insurance • Critical Illness Coverage • Accident Insurance • Healthcare FSA • Dependent Care FSA • Travel Assistance Program • Employee Assistance Program (EAP) • Fully stocked kitchen

Posted 3 days ago

UX Designer-logo
UX Designer
DavantiDallas, Texas
Do you want to tackle the biggest questions in finance with near infinite compute power at your fingertips? G-Research is a leading quantitative research and technology firm, with offices in London and Dallas. We are proud to employ some of the best people in their field and to nurture their talent in a dynamic, flexible and highly stimulating culture where world-beating ideas are cultivated and rewarded. This is a hybrid role based in our new Dallas infrastructure hub where we work on the latest technologies in a cutting-edge environment. The role We’re looking for an experienced UX Designer to join our Infrastructure and Developer Experience team; a high-impact group focused on improving the internal tools and platforms that power research and engineering across G-Research. In this role, you'll partner closely with engineers to deeply understand complex technical workflows, uncover pain points in developer journeys and design intuitive, elegant solutions that enhance the productivity of our technical teams. You’ll shape the user experience of our internal developer platforms, helping teams build faster, safer and with greater autonomy. This is a unique opportunity to influence how research and engineering happens at scale. Key responsibilities of the role include: Leading the design and evolution of internal developer platforms, ensuring they are cohesive, scalable and aligned with engineering workflows Applying user-centred design principles to highly complex systems, supporting infrastructure and platform teams with intuitive, insight-driven UX solutions Collaborating with product managers and engineers to define and shape the future of developer experience at G-Research Owning the UX and UI vision for our internal developer portal, ensuring consistency, clarity and usability across tools and services Delivering end-to-end design artefacts, including journey maps, information architecture, wireframes, asset libraries and high-fidelity prototypes Facilitating collaborative design processes, including cross-team workshops, design reviews and embedding UX thinking in engineering rituals and platform roadmap Championing a developer-first approach, gathering feedback, testing ideas and iterating to continuously improve usability and impact Who are we looking for? The ideal candidate will have the following skills and experience: Extensive experience crafting UX for complex B2B, developer-facing or technical products Demonstrated ability to simplify dense data and abstract concepts into clean, navigable interfaces Fluency in user-research methods Familiarity with DevOps tools, developer workflows, HPC infrastructure or observability stacks Experience with Material UI, Next.js and Backstage - or other developer portals - is beneficial Experience integrating APIs and internal tools Strong communication and collaboration skills, with a user-centric and empathetic approach to problem solving Experience leading projects and influencing cross-functional stakeholders Passionate about improving the developer experience and building internal tools that engineers love to use A strong desire to continually learn new technologies, approaches and systems Why should you apply? Market-leading compensation plus annual discretionary bonus Lunch provided in the office (via GrubHub) Informal dress code and excellent work/life balance Excellent paid time off allowance of 25 days Sick days, military leave, and family and medical leave Generous 401(k) plan 16-weeks’ fully paid parental leave Medical and Prescription, Dental, and Vision insurance Life and Accidental Death & Dismemberment (AD&D) insurance Employee Assistance and Wellness programs Generous relocation allowance and support Great selection of office snacks, and hot and cold drinks Free on-site gym and car parking G-Research is committed to cultivating and preserving an inclusive work environment. We are an ideas-driven business and we place great value on diversity of experience and opinions. We want to ensure that applicants receive a recruitment experience that enables them to perform at their best. If you have a disability or special need that requires accommodation please let us know in the relevant section

Posted 3 days ago

UX Researcher-logo
UX Researcher
Orion InnovationAlpharetta, Georgia
Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education. As a UX Researcher, you will collaborate with cross-functional teams—including UX/UI designers, product managers, developers, and program managers—to ensure user-centered design principles drive our solutions Your research will inform and shape exceptional user experiences that align with business goals and customer needs Education : Bachelor’s degree in Experience Design (XD) or a related field (e.g. Information Science, Cognitive Science, Psychology, Marketing) Advanced degrees and certifications are a plus Experience : 5 -8 years in UX research within industry or agency settings Conduct, analyze, and synthesize user research to inform design decisions Develop and advocate for research strategies and methodologies across projects Plan and execute usability studies, both online and in the field, to uncover user needs and mental models Provide actionable recommendations to improve user experiences Test business requirements using heuristic and qualitative research methods Research & Problem-Solving Strong analytical and conceptual thinking skills Ability to translate research findings into clear insights and strategic recommendations Excellent verbal and written communication skills Collaboration & Leadership Partner effectively with UX/UI designers, product teams, and developers to ensure research findings translate into actionable design improvements Lead research discussions and presentations, articulating findings and design rationale to stakeholders Mentor and guide junior researchers or designers when necessary Deliverables & Execution Create research documentation, reports, and strategic insights Develop test scripts, conduct user testing, analyze results, and present findings Identify and recruit target users for testing sessions Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Candidate Privacy Policy Orion Systems Integrators, LLC and its subsidiaries and its affiliates (collectively, “Orion,” “we” or “us”) are committed to protecting your privacy. This Candidate Privacy Policy (orioninc.com) (“Notice”) explains: What information we collect during our application and recruitment process and why we collect it; How we handle that information; and How to access and update that information. Your use of Orion services is governed by any applicable terms in this notice and our general .

Posted 30+ days ago

Senior UX Content Strategist (Hybrid) San Diego, CA or Acton, Mass.-logo
Senior UX Content Strategist (Hybrid) San Diego, CA or Acton, Mass.
Insulet CorporationSan Diego, Massachusetts
Position Overview: The Insulet UX team is seeking a Senior UX Content Strategist. This role will be responsible for aligning teams around engaging, informative UX content vital for our products and customer experience, including patients, care givers and health care providers around the world, to help simplify the lives of those touched by diabetes. They will elevate the customer-centricity of the UX and PM teams and inspire action. You excel through innovation, creativity, energizing others, and attention to detail. You’ve been successful in leading strategic and tactical content designs that lead to a high customer impact. You are expected to think like a strategist, lead as a servant, and raise the quality of the UX by being a persistent advocate for customers. You will use your organization and positive communication skills to bring clarity to chaos, working strategically with other team leaders and members across the organization. Finally, you have strong cross-functional partnership skills and a proven track record to drive strategic product and experience decisions. As a UX leader, you have a passion for putting our customers’ needs first. Core Responsibilities: Strategy and roadmap: Define the UX content strategy vision for key features in our product experience , focused on the key priorities for the business. Drive the UX content strategy process, establishing a UX content strategy vision and strategy. Work closely with product, business, and UX partners to develop a shared research strategy and roadmap. Content strategy excellence: Create compelling and empowering user experiences through engaging, on-brand digital content. Strategize and define content frameworks with compelling rationales. Lead, execute and align teams on content strategy, and copy while documenting all the decisions made. Generate informative, engaging, and persuasive content in support of positive outcomes. Ensure all content is consistent in terms of brand, style, voice and tone, quality, and literacy/grade levels. Collaborate effectively and frequently with cross-functional stakeholders (e.g., UX, PM, Marketing), leading the content revision process, and achieving deadlines. Support process and tool improvements and support evaluating future tools. Work closely with UX managers to identify impacts and coordinate content outputs for all products / platforms. Supports maintaining our UX writing style guidelines and ensuring they are relevant / accurate . Communication and influence: Ask inquisitive questions in a collaborative manner, do things differently, champion innovation and strive for simplicity. Communicate content strategies in a clear and concise manner using advanced presentation skills. Actively involve and collaborate closely with key stakeholders at leadership level (Product Managers, Medical Affairs, Marketing, UX managers) through which you will communicate the golden opportunities between user needs, business viability and technical feasibility. Center of Excellence, education, and advocacy: Peer review other Content Strategists' work by reviewing proposed content as applicable and providing feedback . Advocate, educate and include UX Design, Human Factors, Instructional Design, and User Research in the design thinking process and elevating the content-driven success of the entire UX team. Always strive to learn and raise the bar on your own and be open to receiving and giving feedback to build stronger content strategy practices. Required Leadership/Interpersonal Skills & Behaviors: Proven success in working with leadership-level stakeholders . Extensive experience in developing and analyzing content strategy. Extensive experience creating engaging content designs. Preferred Skills and Competencies: Proven skills as an expert storyteller and influencer. Deep expertise in Content Strategy Frameworks and Design Principles. Deep understanding of UX design, as well as common design tools, language, and processes. High level of competency in applied writing skills, especially writing for a lay user audience. Creativity and empathy to recognize and address the user’s challenge . Eagerness and aptitude to learn new technologies quickly. Excellent project management abilities and process development skills. Comfort and familiarity with a dynamic agile software development environment. Deep expertise in platforms and design tools such as Figma, JIRA , Miro . Familiar with Medical Device development processes, familiarity with Diabetes. Please provide a portfolio link and password (if needed). Education and Experience: Bachelor’s (or higher) in a discipline related to UX Content Strategy ( Business Communications, Creative Writing, English or related field of study). Minimum of 5 years’ experience in writing/editing for digital products. Additional Information: Preferred location is close to offices in Acton, MA or San Diego, CA. Travel is expected and estimated at 10-15% but will flex depending on business need . NOTE: This position is eligible for hybrid working arrangements (requires on-site work from an Insulet office at least 3x/week; may work remotely other days). #LI-Hybrid Additional Information: The US base salary range for this full-time position is $115,950.00 - $173,925.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com. We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. ( Know Your Rights )

Posted 1 week ago

Sr UX Designer-logo
Sr UX Designer
WaystarLouisville, Kentucky
ABOUT THIS POSITION UX Designers at Waystar are responsible for ensuring that the software we create is easy to use, easy to learn, and provides maximum efficiency for the user. WHAT YOU'LL DO Responsibilities Working closely with Product Managers to transform business goals into actionable UX/UI business requirements in line with a user-centered design philosophy Collaborating with Product and Engineering to vet and refine how UX/UI requirements are implemented by Engineering Using UX/UI business requirements to define process flows and create conceptual wireframes Creating high-fidelity interactive prototypes when needed for user testing , communicating complex interaction requirements, etc Fully owning responsibility for the holistic experience of products within their assigned product area Working with Product Managers to describe a project plan for each initiative , including dat es around each phase of work, and asset delivery timing Maintaining product subject matter expertise within their assigned product area Developing internal and external relationships to generate future site visit opportunities Helping craft processes and tools to standardize ongoing UX responsibilities. This includes meaningful additions to our user feedback processes, workflow design activities, and our general support across the organization for the development of new designs . Leading site visits , interviews, and surveys to develop a thorough understanding of our users Continually improving key internal relationships across departments to ensure the UX /UI team is aware of all UX needs within the organization , and meeting them Using advanced behavioral metrics techniques to find opportunities for improvement within existing solutions Providing UX subject matter expertise throughout the business Providing design and process guidance to help other departments be more effective wherever needed Serving as a mentor for UX Designers with less experience on the team, to provide guidance and exemplify how UX Designers function within the department, and within the organization WHAT YOU'LL NEED Required Skills Motivated by solving complex problems with elegant design solutions 5 + years of experience designing business software UX Bachelor’s degree in HCI, Interaction Design, Graphic Design, a r elated field, or possessing equivalent experience Natural ability to create and foster relationships within multi-disciplinary product and engineering teams Portfolio demonstrating design capabilities and a track record of quantifiable results from past projects Excellent heuristic usability analysis skills Basic knowledge of front-end technologies used to implement designs (HTML, CSS, etc.) Strong requirements-gathering and business analysis skills Deep understanding of best practices for web-based information architecture and design Strong visual, verbal, and written communication skills Ability to work in a fast-paced environment - quickly and iteratively, delivering on time Excellent organizational skills and attention to detail ABOUT WAYSTAR Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun. Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter. WAYSTAR PERKS Competitive total rewards (base salary + bonus, if applicable) Customizable benefits package (3 medical plans with Health Saving Account company match) We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays Paid parental leave (including maternity + paternity leave) Education assistance opportunities and free LinkedIn Learning access Free mental health and family planning programs, including adoption assistance and fertility support 401(K) program with company match Pet insurance Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Posted 30+ days ago

UX Researcher-logo
UX Researcher
Orion InnovationFrisco, Texas
Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education. As a UX Researcher, you will collaborate with cross-functional teams—including UX/UI designers, product managers, developers, and program managers—to ensure user-centered design principles drive our solutions Your research will inform and shape exceptional user experiences that align with business goals and customer needs Education : Bachelor’s degree in Experience Design (XD) or a related field (e.g. Information Science, Cognitive Science, Psychology, Marketing) Advanced degrees and certifications are a plus Experience : 5 -8 years in UX research within industry or agency settings Conduct, analyze, and synthesize user research to inform design decisions Develop and advocate for research strategies and methodologies across projects Plan and execute usability studies, both online and in the field, to uncover user needs and mental models Provide actionable recommendations to improve user experiences Test business requirements using heuristic and qualitative research methods Research & Problem-Solving Strong analytical and conceptual thinking skills Ability to translate research findings into clear insights and strategic recommendations Excellent verbal and written communication skills Collaboration & Leadership Partner effectively with UX/UI designers, product teams, and developers to ensure research findings translate into actionable design improvements Lead research discussions and presentations, articulating findings and design rationale to stakeholders Mentor and guide junior researchers or designers when necessary Deliverables & Execution Create research documentation, reports, and strategic insights Develop test scripts, conduct user testing, analyze results, and present findings Identify and recruit target users for testing sessions Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Candidate Privacy Policy Orion Systems Integrators, LLC and its subsidiaries and its affiliates (collectively, “Orion,” “we” or “us”) are committed to protecting your privacy. This Candidate Privacy Policy (orioninc.com) (“Notice”) explains: What information we collect during our application and recruitment process and why we collect it; How we handle that information; and How to access and update that information. Your use of Orion services is governed by any applicable terms in this notice and our general .

Posted 30+ days ago

Senior UX Designer-logo
Senior UX Designer
TBK Bank, SSBDallas, Texas
Join Triumph! At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That’s why we’re looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better. You will work closely with product and engineering teams to craft a delightful end-to-end customer experience across a full range of design practices. In this role you’ll need to cultivate a deep understanding of the needs of our customers, have strong visual design skills, ideate on concepts through prototypes and user feedback, and ensure that we deliver human-centered solutions. You’ll work on both web and mobile experiences, across multiple devices, to help design an integrated experience that creates deep customer engagement and delivers exponential business growth. A Day in the life: Collaborate and partner with product and engineering to identify requirements, use cases, and user journeys to create the most impactful improvements to our products. Perform user research (qualitative and quantitative), user testing, and competitive market analysis to ensure our products are human-centered. Create personas, journey maps, and user flows to help visualize and communicate end-to-end experiences. Illustrate and communicate complex design solutions across use cases by creating workflows, wireframes, prototypes, and high-fidelity mock-ups. Collaborate with engineering throughout the product development lifecycle to iterate on and deliver a great customer experience and launch new features. Develop and maintain detailed documentation for our design system aimed at helping designers and developers share and implement components. Regularly monitor critical metrics of the user experience to identify opportunities for improvement. Brainstorm ideas for better UI/UX and continuously iterate upon them. Help champion the causes of design thinking and usability testing within the organization. Facilitate workshops to extract valuable insights. Perform other duties as assigned. To succeed in this role, you'll need: Bachelor’s degree or extensive industry experience in relevant design discipline. 5+ years of experience designing within a cross-functional product organization. Experience collaborating with design teams and cross-functionally with product leads and engineers. Experience with agile implementation methodologies. Prior experience with Figma or similar UI design software. Additional skills and abilities we’re seeking: Strong understanding of design principles A passion for shared knowledge and support of a learning culture. Comfortable with an iterative design process including giving and receiving feedback. Demonstrated ability to incorporate design thinking into the product development process. Excellent verbal and written communication skills and ability to flex communication style with technical and non-technical users. Work Environment: The work environment characteristics described here may be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Moderate noise (i.e., business office with computers, phones, and printers, light traffic). Ability to work in a confined area. Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary. While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer keyboard and telephone. Specific vision abilities are required by this job due to computer work. Light to moderate lifting is required. Regular, predictable attendance is required. #LI-JC1 We offer Medical, Dental, Vision, Paid Time Off, 401k and much more. Go on. Do it. Apply Today!

Posted 3 days ago

UX Designer, Clinical Trial Management Systems-logo
UX Designer, Clinical Trial Management Systems
VerilyRaleigh, North Carolina
Who We Are Verily is a subsidiary of Alphabet that is using a data-driven approach to change the way people manage their health and the way healthcare is delivered. Launched from Google X in 2015, our purpose is to bring the promise of precision health to everyone, every day. We are focused on generating and activating data from a variety of sources, including clinical, social, behavioral and the real world, to arrive at the best solutions for a person based on a comprehensive view of the evidence. Our unique expertise and capabilities in technology, data science and healthcare enable the entire healthcare ecosystem to drive better health outcomes. Description Verily is seeking a passionate user experience designer to help design a wide variety of solutions for clinical research operations. We're looking for a candidate who excels at systems-level thinking and service design, and who can collaborate across different teams to deliver easy-to-understand and motivating experiences. As part of the Platform Enterprise team you will collaborate with product managers, software engineers, and data scientists to help to solve some of the biggest challenges in clinical research. You will drive the end-to-end design process for a mix of projects, from discovery through to detailed execution, with the opportunity to distill complex problems into simple, beautiful, and powerful user experiences. This role is part of our Verily’s UX team, a highly-collaborative group of designers, researchers, and content strategists dedicated to building Verily’s Precision Health Platform and tools for professionals in healthcare and life sciences. Responsibilities Deliver delightful user experiences for Verily’s Clinical Trials Management System, for new and existing product areas. Create wireframes, prototypes, user flows and high-fidelity designs that effectively communicate design concepts and solutions. Help identify new opportunities, and translate user needs and business goals into compelling user experiences and rapidly iterate designs based on feedback and performance metrics. Work closely with cross-functional teams including product managers, engineers, researchers and content designers to ensure alignment and successful implementation of design solutions. Help elevate our UX practice by contributing to our broader user experience team participating in design critiques, and supporting company-wide design initiatives, interest groups, and other activities. Stay up to date with industry trends and emerging technologies to incorporate innovative solutions into the design workflows. Qualifications Minimum Qualifications An outstanding portfolio of thoughtfully designed products, demonstrating work across the end-to-end design process, from developing strong conceptual foundations to refining the smallest details with clear rationale. Bachelor's degree in UX Design, HCI, Interaction Design, or related field with 2+ years of professional UX Design experience in enterprise software, consumer products, medical devices or other relevant areas. Excellent interpersonal, communication, and collaboration skills, with proven success working and aligning with cross-functional stakeholders. Familiarity with Figma as well as the technical intricacies of designing accessible, responsive web applications. Preferred Qualifications Past work that focuses on Enterprise products, Healthcare, Clinical Research, or other relevant areas. Experience designing rich data visualizations, complex professional tools, flexible enterprise platforms, AI utilities, or related design solutions. Experience in bringing projects to launch into a commercial market. Please include a portfolio in online or PDF format when applying. Make sure to include a password if applicable. Qualified applicants must not require employer sponsored work authorization now or in the future for employment in the United States. The US base salary range for this full-time position is $114,000 - $162,000 + bonus + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Posted 2 weeks ago

Senior UX Product Designer, New York-logo
Senior UX Product Designer, New York
ION GroupNew York, NY
The Role Lab49 is growing their Design team and currently has an opportunity available for a Senior UX Product Designer to work with our development teams and customers, envisioning and designing the desktop, web and mobile applications we create. You will work in a customer-facing environment solving complex challenges. The ideal candidate will be excellent in a customer-facing environment. You like to solve complex challenges and think outside the box. With strong written and verbal communication skills, you not only understand client requirements, but are comfortable making presentations. You will work well in a team-environment and assimilate easily with a close-knit and friendly staff. Responsibilities You will be responsible for every aspect of a system's user experience - the overall flow and layout of the screens, the fields and information presented, the actions and interactions that are provided, and the visualizations of the data. You'll be involved in solving workflow problems, developing new ways of visualizing market data, and figuring out what tools the client needs in their solution that even they don't realize yet. You will need to be able to think on your feet, sketch, present, iterate and refine ideas alongside and in front of clients. You’ll gain broad exposure to many areas of our clients' businesses and also to a wide range of technologies. You should be adept at quickly learning new skills and terminology and at building rapport with all sorts of end users. You will be working onsite with our product and development team and partnered with a Visual Designer to collectively define the solution. Required Experience and Skills 8+ years of solid experience in UX Design, Interaction Design or Information Architecture including an ability to define and drive the process. Hands-on experience in user research, sketching solutions and wire-framing, An abiding interest in and competence for solving real-world business problems. Experience working in a fast-paced and collaborative environment. Ability to communicate effectively and to influence client strategy, tactics, and perceptions. Determination to succeed despite obstacles and challenges, and a positive attitude favoring achievement of goals over open-ended investigation. Resourcefulness and independence. Undergraduate or Graduate Degree in HCI, Interaction Design, Information Architecture, Visual Communication, Graphic Design or any design-related field is highly preferred. Desired Experience and Skills Experience designing complex, interactive, transactional, enterprise-level, expert systems. Knowledge of, and strong demonstrated interest in, global financial markets and financial products. We are hiring across multiple levels for this job. The base salary range across different levels are - • Mid to Senior level – $150,000 - $180,000 Placement within the range provided above is based on the individual’s relevant experience and skills for the role and level. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance. Salary range disclosure as required by S9427A when hiring in New York. Lab49/ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. Lab49/ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

Posted 30+ days ago

Freelance UX Copywriter-logo
Freelance UX Copywriter
Critical Mass Inc.Cupertino, CA
As a Freelance UX Writer, you are a highly experienced professional who loves to collaborate closely with creatives and strategists to build apps and online experiences that are enjoyable and intuitive for the user. You are an expert at grasping complex digital products and systems, identifying communication challenges, and coming up with copy solutions that are brilliant and on-brand. To turn out smart, insightful results, you pull from a wide variety of experiences on past projects. You complement your writing skills with a strong understanding of other aspects of online marketing and transactional platforms, especially visual communication, usability, UI/UX design, and strategy. When confronted with something new or unfamiliar, you seize the opportunity to learn and expand your skillset. You're self-starting, able to create top-quality work with minimal oversight, and motivated by a desire to help your team produce exceptional results. You Will: Collaborate with UX designers, art directors, and producers to bring complex projects to life. Work closely with art directors and designers to ensure copy tone and style are consistent with visual tone and style. Participate in strategic brainstorming, campaign development, and creative execution. Interact with project teams to understand business objectives and audience demographics. Translate creative direction and copy points from creative briefs into engaging and effective copy concepts. Maintain the very highest standards of copywriting and quality control. You Have: 2-5 years' experience as a copywriter in an agency or in-house environment, including experience with interactive media. Acute attention to detail. Exceptional writing skills, including the ability to write in a range of styles for varied projects with diverse audiences. A keen enthusiasm for and demonstrable understanding of Web trends and technologies. A strong understanding of marketing and advertising principles. Experience managing complex and rapidly evolving copy decks. The ability to work on multiple projects simultaneously and effectively juggle diverse writing demand. The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office 5 days a week. We continually review ranges to address skills, experience and markets. Base salaries are determined during our interview process, by assessing a number of factors that include, but aren't limited to, a candidate's experience and skills relative to the scope and responsibilities of the position. For current CM employees, tenure will also be a consideration.

Posted 2 weeks ago

Senior UX Researcher-logo
Senior UX Researcher
SofiSan Francisco, CA
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: Join our dynamic team at SoFi as a Senior Researcher, working across the business to influence product decisions at various stages of product development. At SoFi, we're dedicated to helping our members achieve financial independence and reach their goals. We aim to be at the center of our members' financial lives, offering a suite of products and services including credit score monitoring, banking, investing, credit cards, personal loans, student loans, home loans, and more. What you'll do: Lead research initiatives that inform product strategy and design, driving user-centered decision-making across the product lifecycle. Work collaboratively with cross-functional teams, including product management, design, and engineering, to deliver impactful insights that shape the future of our products. Plan, design, execute, and analyze a wide range of user research studies, employing appropriate methodologies (qualitative and quantitative) to address research questions. Synthesize research findings into clear, concise, and actionable insights that inform product decisions. Lead and contribute to multiple workstreams within and across business areas, collaborating with cross-functional teams as needed. As needed, deliver complex projects impacting the business unit and participate in strategy for product team roadmaps. As needed, conduct rapid, iterative design-focused research in collaboration with product and design partners. Leverage a strong understanding of user and business needs to influence user-focused outcomes, incorporating questions and feedback into decision-making. Create artifacts that influence outcomes, consider diverse audiences, and balance vision with feasibility. May leverage tools like leading workshops and/or sprints. Stay up-to-date on industry trends and best practices, sharing relevant insights. Contribute to the growth and development of research best practices and methodologies within the team. What you'll need: Bachelor's Degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field (Graduate Degree preferred). Five (5)+ years of experience conducting user research in a product development setting. Expertise in a variety of qualitative and quantitative research methods, including: Industry-standard qualitative methods such as interviewing, usability testing, concept testing, diary studies, tree tests, card sorting, and journey mapping. Basic quantitative skills, including sample formulation, survey design and fielding, and descriptive analysis. Strong analytical and problem-solving skills, with the ability to synthesize complex information and identify key insights. Excellent communication and presentation skills, with the ability to articulate research findings clearly and persuasively. Ability to work independently and collaboratively in a fast-paced environment. Demonstrated understanding of the tradeoff between rigor and speed in research. Strong project management skills, with the ability to manage multiple projects simultaneously. A drive for learning and self-improvement, both in terms of research skills and product knowledge within financial services. Even better: Experience with advanced survey design (conjoint, MaxDiff, segmentation etc.) Experience with mixed-methods and/or multi-method research. Experience with advanced data analysis, inferential analysis, regression, etc. Experience with experimental research design. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Pay range: $124,800.00 - $234,000.00 Payment frequency: Annual This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Posted 30+ days ago

UX Designer, Clinical Trial Management Systems-logo
UX Designer, Clinical Trial Management Systems
VerilyRaleigh, NC
Who We Are Verily is a subsidiary of Alphabet that is using a data-driven approach to change the way people manage their health and the way healthcare is delivered. Launched from Google X in 2015, our purpose is to bring the promise of precision health to everyone, every day. We are focused on generating and activating data from a variety of sources, including clinical, social, behavioral and the real world, to arrive at the best solutions for a person based on a comprehensive view of the evidence. Our unique expertise and capabilities in technology, data science and healthcare enable the entire healthcare ecosystem to drive better health outcomes. Description Verily is seeking a passionate user experience designer to help design a wide variety of solutions for clinical research operations. We're looking for a candidate who excels at systems-level thinking and service design, and who can collaborate across different teams to deliver easy-to-understand and motivating experiences. As part of the Platform Enterprise team you will collaborate with product managers, software engineers, and data scientists to help to solve some of the biggest challenges in clinical research. You will drive the end-to-end design process for a mix of projects, from discovery through to detailed execution, with the opportunity to distill complex problems into simple, beautiful, and powerful user experiences. This role is part of our Verily's UX team, a highly-collaborative group of designers, researchers, and content strategists dedicated to building Verily's Precision Health Platform and tools for professionals in healthcare and life sciences. Responsibilities Deliver delightful user experiences for Verily's Clinical Trials Management System, for new and existing product areas. Create wireframes, prototypes, user flows and high-fidelity designs that effectively communicate design concepts and solutions. Help identify new opportunities, and translate user needs and business goals into compelling user experiences and rapidly iterate designs based on feedback and performance metrics. Work closely with cross-functional teams including product managers, engineers, researchers and content designers to ensure alignment and successful implementation of design solutions. Help elevate our UX practice by contributing to our broader user experience team participating in design critiques, and supporting company-wide design initiatives, interest groups, and other activities. Stay up to date with industry trends and emerging technologies to incorporate innovative solutions into the design workflows. Qualifications Minimum Qualifications An outstanding portfolio of thoughtfully designed products, demonstrating work across the end-to-end design process, from developing strong conceptual foundations to refining the smallest details with clear rationale. Bachelor's degree in UX Design, HCI, Interaction Design, or related field with 2+ years of professional UX Design experience in enterprise software, consumer products, medical devices or other relevant areas. Excellent interpersonal, communication, and collaboration skills, with proven success working and aligning with cross-functional stakeholders. Familiarity with Figma as well as the technical intricacies of designing accessible, responsive web applications. Preferred Qualifications Past work that focuses on Enterprise products, Healthcare, Clinical Research, or other relevant areas. Experience designing rich data visualizations, complex professional tools, flexible enterprise platforms, AI utilities, or related design solutions. Experience in bringing projects to launch into a commercial market. Please include a portfolio in online or PDF format when applying. Make sure to include a password if applicable. Qualified applicants must not require employer sponsored work authorization now or in the future for employment in the United States. The US base salary range for this full-time position is $114,000 - $162,000 + bonus + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Posted 30+ days ago

Senior Manager, UX Research-logo
Senior Manager, UX Research
BMO (Bank of Montreal)Chicago, IL
Application Deadline: 06/19/2025 Address: 320 S Canal Street Job Family Group: Customer Solutions The successful candidate will directly manage multiple UX researchers across the Digital Banking Experiences portfolio in Canada/US, in evolving our current state and next-generation experiences. They will lead strategic UX Research roadmap planning, through collaborative workshops & rituals with Design, Product & Technology partners, ensuring UXR team efforts are focused on most critical research areas. They will create a culture of openness; proactively seeks out and acts on feedback from team; encourages challenging and honest conversations, work closely with peers and encourages cross-team collaborations to continue to evolve the UX Research craft within BMO Digital Understands how new consumer and business customers approach search, evaluation, and selection of a banking solution. Strategically negotiates design solutions in relation to business goals. Helps organizations through a better understanding of the customer use preferences and needs by analyzing "Voice of the Customer". Designs and facilitates research programs,analyzes data to deliver unique insights. Connects research questions and insights that bring out intuitive designs and support strategy and product development. Collaborates with Design, Marketing, Product and Technology stakeholders both inside and outside of the team. Defines and executes a comprehensive research plan. Identifies best method or mix of quantitative and qualitative methods based on priorities, research questions, timeline, and resourcing. Collects and analyzes user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs and online experiments. Identifies and incorporates complex technical and business requirements into research and helps advocate research findings to diverse audiences through written reports and in-person presentations. Develops budgets and timelines for research projects. Presents findings to designers, developers, and other stakeholders and concludes on the action plan. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do. Ensures alignment between values and behaviour that fosters diversity and inclusion. Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through. Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Attracts, retains, and enables the career development of top talent. Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance. Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders. Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine. Implements changes in response to shifting trends. Broader work or accountabilities may be assigned as needed. Qualifications: Intermediate level of proficiency: Transdisciplinary thinking. Advanced level of proficiency: Creative thinking. Emotional Agility. User Research. Research, information synthesis and data analysis. User Behaviour. User experience (UX) design. Design Thinking. Customer centricity. Verbal & written communication skills. Analytical and problem solving skills. Collaboration & team skills; with a focus on cross-group collaboration. Able to manage ambiguity. Data driven decision making. Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. Seasoned professional with a combination of education, experience and industry knowledge. Salary: $120,000.00 - $222,600.00 Pay Type: Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at http://jobs.bmo.com/us/en BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Posted 4 days ago

UX Designer, Platform-logo
UX Designer, Platform
VerilyBoston, MA
Who We Are Verily is a subsidiary of Alphabet that is using a data-driven approach to change the way people manage their health and the way healthcare is delivered. Launched from Google X in 2015, our purpose is to bring the promise of precision health to everyone, every day. We are focused on generating and activating data from a variety of sources, including clinical, social, behavioral and the real world, to arrive at the best solutions for a person based on a comprehensive view of the evidence. Our unique expertise and capabilities in technology, data science and healthcare enable the entire healthcare ecosystem to drive better health outcomes. Description We are looking for a talented and passionate designer to help define and bring to life a range of solutions related to Verily's Precision Health Platform. This role is part of our Platform UX team, a highly-collaborative group of designers, researchers, and content strategists focused on: Building blocks like our Verily Design System that enable rapid deployment of world-class care and research programs. Tools for professionals to design, configure, and operate innovative care and clinical research programs. Verily's growing data ecosystem, including Workbench, a biomedical research platform that makes the world's most scientifically valuable data discoverable, accessible, and analyzable. As a UX Designer focused on Verily's data platform and enterprise products, you will collaborate with other designers, UX researchers, product managers, software engineers, and data scientists to help to solve some of the biggest challenges in healthcare and clinical research. You will drive the end-to-end design process for a mix of projects, from discovery through to detailed execution, with the opportunity to distill complex problems into simple, beautiful, and powerful interfaces. Please include a portfolio in online or PDF format when applying. Make sure to include a password if applicable. Responsibilities Take ownership of one or more parts of the platform user experience, including designing interactions and interfaces. Collaborate with user researchers, product managers, content designers, and clinical/scientific domain experts to understand needs, identify opportunities and constraints, and rapidly iterate designs based on user feedback. Work with our engineering team to ensure designs are implemented with quality, and collaborate with them to come up with creative solutions when technical challenges arise. Level up our team culture & practice by contributing to our design system, participating in critiques, and collaborating on company-wide UX initiatives, interest groups, and other activities. Evangelize UX through your quality of work, communication, and user advocacy. Qualifications Minimum Qualifications An outstanding portfolio of thoughtfully designed products, demonstrating work across the end-to-end design process, from developing strong conceptual foundations to refining the smallest details with clear rationale. Bachelor's degree in UX Design, HCI, Interaction Design, or related field with 2+ years of professional UX Design experience. Excellent interpersonal, communication, and collaboration skills, with proven success working and aligning with cross-functional stakeholders such as product managers, researchers, and software engineers. Familiarity with Figma as well as the technical intricacies of designing rich, accessible, responsive web applications. Preferred Qualifications Past work that focuses on Enterprise products, Data platforms, Healthcare, Medical services, or other relevant areas. Experience designing rich data visualizations, complex professional tools, flexible enterprise platforms, AI utilities, or related design solutions. Proven track record in bringing projects to launch into a commercial market. Qualified applicants must not require employer sponsored work authorization now or in the future for employment in the United States. The US base salary range for this full-time position is $96,000 - $136,000 + bonus + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Posted 2 weeks ago

Sr. Manager, UX Research - Fs&T-logo
Sr. Manager, UX Research - Fs&T
Ebay Inc.Austin, TX
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. About the team and the role: As the Sr. Manager, UX Research across the Financial Services, Trust and Regulatory spaces, you will lead a team of senior researchers to help craft the future of one of the most important pillars of eBay's long-term growth plan. You will work side-by-side with a broad set of leaders across each of the Financial Services, Trust & Regulatory teams to improve the end-to-end experience for our eBay Buyers and Sellers, as well as finding ways to scale insights to create strong horizontal solutions. We will depend on you to build meaningful, collaborative relationships with our design, product and engineering partners and senior leadership, with a focus on influencing and creating customer-informed strategies and inspiring continuous user-based product and feature innovation. What you will accomplish: Lead an expanded team of some of our most senior User Researchers across the Financial Services, Trust and Regulatory spaces, providing research leadership as well as career development guidance and coaching tailored for a mix of junior to senior research talent. Drive a mixed-methods research practice, gathering both generative and evaluative insights on designs and concepts. Methods include but are not limited to: in-depth user interviews, in-lab and field studies, online surveys, diary studies, usability testing, moderated and unmoderated remote testing, customer journey mapping, jobs to be done, benchmarking, heuristic evaluations, as well as stakeholder interviews. Cultivate and manage partnerships with cross-functional partners and company leadership (Design, Product Management, Marketing, Analytics, and various Business Units), being a user insights thought leader. Establish and maintain an efficient strategy for scoping research, execution, and sharing insights to ensure velocity and visibility across internal partners. Help drive the impact of insights generated by the team and play a leadership role in elevating the User Research practice at eBay. Define and lead initiatives that contribute to the maturity of our research practice. Manage budget and maintain a healthy bench of external vendors for specific needs. What you will bring: Advanced Degree in Human Factors, Human-Computer Interaction, Cognitive or Experimental Psychology, Cognitive Science or a related field with 8+ years of experience in an applied user research setting. 5+ years of experience in managing user research/product research teams. 2+ years of experience in managing research managers. Experience with the Financial Services industry is a plus but not a mandatory requirement. Consistent track record of building and curating user research programs, employing a range of methodologies. Practical experience in deploying qualitative and quantitative research methods throughout the product development lifecycle in complex spaces, from ideation to launch. Strong communication skills, experienced influencer, and advocate for user research. The base pay range for this position is expected in the range below: $142,400 - $232,300 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.

Posted 30+ days ago

Principal UX Designer-logo
Principal UX Designer
TwitchSan Francisco, CA
About Us Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We're about community, inside and out. You'll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We're on a quest to empower live communities, so if this sounds good to you, see what we're up to on LinkedIn and X, and discover the projects we're solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role The Community UX team is responsible for the Twitch viewer and streamer experience across the product ecosystem building and maintaining a cross-platform live streaming service that supports the growth and development of streamer based communities. We are looking to add a Principal UX Designer, Personalization to our team. Working closely with our discovery, identity, and recommendations teams, this designer will be responsible for the right users getting the right content at the right time - from onboarding to becoming an engaged member of the Twitch community. A Principal designer is expected to lead design at a program level, work with multiple senior XFN partners across orgs, represent work to executive leadership, guide and mentor junior designers and will report directly to a Director of Design. Designers at Twitch are involved in development from project conception all the way through execution and iteration. If you are a champion for designing for humans and creating playful and caring experiences for communities, you will flourish on this team. You can work from Twitch's headquarters in San Francisco, CA; or from one of our US based hub locations in Seattle, WA; Irvine, CA; Los Angeles, CA or New York City, NY. You Will: Lead design strategy for content personalization and user engagement initiatives Create designs and prototypes for presentation to execs and peers, and handoff to engineering partners Collaborate with a cross functional development team of product managers, ML engineers, engineers, and designers, and content programming teams Work with our UX Research and Data Science teams to combine qualitative and quantitative information to develop hypotheses about customer motivations and use that to improve your designs Learn from streamers and viewers about the ways they use our services and and imagine the future of the service Help shape Twitch's design future by evolving our design systems and mentoring designers across the organization You Have: 7+ years of professional experience in user experience design Portfolio demonstrating experience with content personalization and discovery features (e.g. user identity/profiles, recommendations, feeds, search & browse) Experience creating interactive prototypes for mobile platforms Track record of successful collaboration with cross-functional teams Ability to clearly communicate complex concepts through storytelling and narrative techniques Bonus Points Experience in video content, social media, or streaming platforms Experience as a content creator Workshop facilitation experience Formal education in Design, Human-Computer Interaction, or related field Perks Medical, Dental, Vision & Disability Insurance 401(k) Maternity & Parental Leave Flexible PTO Amazon Employee Discount Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Job ID: TW8831 Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from our lowest geographic market up to our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. This position will remain open until filled. For more information, please visit https://www.twitch.tv/jobs/en/#learn-more . Applicants should apply via our internal or external career site. US Pay Per Year $147,600-$244,000 USD Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.

Posted 1 week ago

Senior UX Designer-logo
Senior UX Designer
NianticSan Francisco, CA
Niantic's UX Design team builds innovative mobile experiences for tens of millions of users worldwide, encouraging discovery, exercise, and meaningful social experiences. The Pokémon GO team is looking for a well-rounded Senior UX Designer to help us deliver the next wave of experiences for our players. Working in a collaborative environment, you'll partner closely with peers across game design, art, product, and engineering teams to champion the best interests of our broad player base through the design of intuitive, engaging, and usable game UX. We're looking for someone who is a strong voice for the player, applying both intuition and data-informed research to drive creative solutions for existing and new experiences. We value adept storytellers, that can translate complex use cases into simple, scalable designs that can be implemented by the team. You are comfortable dealing with ambiguity and can help teams shift and re-focus efforts as needed. Are you interested in helping craft the future of real-world interactive experiences? We'd love to hear from you! Responsibilities Lead UX design efforts from concept to implementation for multiple key projects. Develop mockups, wireframes, prototypes, and detailed design documentation to clearly describe interaction flows and design concepts. Clearly communicate UX designs to internal and external partners. Lead team rituals to conceptualize and brainstorm new features. Improve and extend existing UI design system patterns and brand guidelines. Partner with user research to incorporate player insights throughout the development process, including leading user studies as needed. Proactively make contributions towards UX team rituals and process improvements. Collaborate with cross-functional team members and partners, including regular and reliable attendance and participation in meetings. Required in-office min 2 days, on Wednesday and Thursday. Qualifications 5+ years or equivalent experience in UX design for consumer-facing products, with a portfolio of shipped features/titles and personal projects. Experience with wireframing and prototyping in Figma collaboratively, using shared design libraries and patterns. Familiarity with mobile UX design patterns applied in gaming, fitness, or live-service applications. Strong visual design, motion design, and UI art skills. Creative problem-solving skills and the ability to develop novel UX patterns as needed. Ability to work in a fast-paced hybrid environment and handle stress appropriately and/or ability to solve practical problems and be sufficiently adaptable to handle dynamic situations with little advance notice. Experience working on cross-functional teams with ability to communicate effectively through written and verbal communications, including asynchronous interactions with others. Plus if... You can implement and manipulate UI in Unity. You have Japanese language proficiency. The total compensation package for this position includes a new hire offer base salary range of $183,900.00 - $215,000.00 + bonus + equity + benefits. Individual pay within this salary range is determined by work location and additional factors, including assessed job-related skills, experience, and relevant education or training. Your recruiter can answer any questions about new hire total compensation during the hiring process. An overview of benefit offerings for your location can be found on the careers page. Join the Niantic team! Niantic's global-scale augmented reality platform and digital map powers spatial computing experiences in the real world. Incubated out of the Maps team at Google, Niantic first created Ingress and then Pokémon GO, a cultural phenomenon and hit game played by tens of millions of people each month. Niantic's Lightship platform, which powers Pokémon GO, also supports the company's other games including Pikmin Bloom, Peridot and Monster Hunter Now. Developers use Niantic's platform to build their own AR applications and experiences, either with the Lightship Platform or directly through the web with 8th Wall. We believe that cultivating a workplace where our people are supported and included is essential to creating great products our community will love. Our mission emphasizes seeking and hiring diverse voices, including those who are traditionally underrepresented in the technology industry, and we consider this to be one of the most important values we hold close. Niantic is a hybrid first company. We believe that in person interaction and collaboration fosters creativity, a sense of community, and is critical to our future success as a company. Our hybrid work schedules allow for a mix of remote and in-office work. We're a hard-working, fun, and exciting group who value intellectual curiosity and a passion for problem-solving! We have growing offices located in San Francisco, Sunnyvale, Palo Alto, Bellevue, Kansas, London, Tokyo, Hamburg, Hyderabad, and Zürich. #LI-HYBRID Candidate Privacy Policy I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic's Privacy Notice for Job Applicants and Candidates. If required by law, by submitting my job application I consent to the processing of my information as described in that Notice, including processing information I voluntarily disclose to Niantic, such as health or medical information, race or ethnicity data, and sexual orientation data and, in limited circumstances sharing information with third parties such as references and other third parties that assist in the hiring process.

Posted 30+ days ago

UX Copywriter-logo
UX Copywriter
Critical Mass Inc.Cupertino, CA
As a UX Writer, you are a highly experienced professional who loves to collaborate closely with creatives and strategists to build apps and online experiences that are enjoyable and intuitive for the user. You are an expert at grasping complex digital products and systems, identifying communication challenges, and coming up with copy solutions that are brilliant and on-brand. To turn out smart, insightful results, you pull from a wide variety of experiences on past projects. You complement your writing skills with a strong understanding of other aspects of online marketing and transactional platforms, especially visual communication, usability, UI/UX design, and strategy. When confronted with something new or unfamiliar, you seize the opportunity to learn and expand your skillset. You're self-starting, able to create top-quality work with minimal oversight, and motivated by a desire to help your team produce exceptional results. You Will: Collaborate with UX designers, art directors, and producers to bring complex projects to life. Work closely with art directors and designers to ensure copy tone and style are consistent with visual tone and style. Participate in strategic brainstorming, campaign development, and creative execution. Interact with project teams to understand business objectives and audience demographics. Translate creative direction and copy points from creative briefs into engaging and effective copy concepts. Maintain the very highest standards of copywriting and quality control. You Have: 2-5 years' experience as a copywriter in an agency or in-house environment, including experience with interactive media. Acute attention to detail. Exceptional writing skills, including the ability to write in a range of styles for varied projects with diverse audiences. A keen enthusiasm for and demonstrable understanding of Web trends and technologies. A strong understanding of marketing and advertising principles. Experience managing complex and rapidly evolving copy decks. The ability to work on multiple projects simultaneously and effectively juggle diverse writing demand. The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office 5 days a week. We continually review ranges to address skills, experience and markets. Base salaries are determined during our interview process, by assessing a number of factors that include, but aren't limited to, a candidate's experience and skills relative to the scope and responsibilities of the position. For current CM employees, tenure will also be a consideration.

Posted 2 weeks ago

Staff Product UX Designer, Wayfinder-logo
Staff Product UX Designer, Wayfinder
Sofar OceanSan Francisco, CA
The Company Sofar is on a mission to connect the world's oceans. We design, build, and deploy the largest privately owned network of marine weather sensors to power the world's best marine weather forecasts. Our data helps our customers to increase efficiency and reduce emissions, delivering tools to governments and other stakeholders to understand impacts of climate change on extreme weather and ocean health. We live on Planet Ocean, and our goal is to create the ocean intelligence needed to ensure a sustainable future. The Role You will lead UXR to uncover needs, validate concepts and bring clarity to complex problems. You will partner with our Head of Product to prioritize the most impactful opportunities for our customers - balancing user value, technical feasibility, and business goals. You will design and launch world class web experiences that support critical workflows in commercial shipping. You will champion design excellence by proactively identifying gaps and continuously improving our design systems, patterns and ways of working. You will partner with a diverse group of XFN experts, spanning routers, customer success, engineers, product and scientists, to build a world leading voyage optimization product. About You 7+ years of experience designing software products, preferably in a fast-paced startup or tech company. Experience leading designers or teams at an initiative level. Seeks to understand the why before the how, and grounds their work in terms of user problems, business priorities and product strategy. Experience designing screens in Figma, sharing for feedback, and incorporating feedback from users, customers, and teammates (engineers and product managers) Excellent storytelling skills and ability to influence decisions at all levels of an organization. Track record of delivering products that drive meaningful business impact in complex, real-world industries. Strong understanding of design principles, typography, color theory, and layout. Experience with GIS or mapping is a plus. Passionate about making a difference in the world through their work. Estimated Salary Range $160,000 - $190,000 The range listed is what we reasonably expect to pay for this role at the time of this posting. We may ultimately pay more or less than the posted range and may be modified in the future. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, experience, and equity package. Sofar's Commitment to Climate Justice We at Sofar Ocean acknowledge that careers in the marine sciences "... have traditionally been, and remain, non-diverse work environments", thereby limiting the entry and prosperity of underrepresented groups in the space. (Johri et al., 2021) Many of these same groups are disproportionately affected by climate change, and are often excluded from decision making that directly address their interests and needs. We are committed to addressing these climate injustices and highly encourage people who identify as women, LGBTQ+, Black, Indigenous, and people of color (BIPOC) to apply Employee Conduct It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors. Equal Employment Opportunity All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

Posted 30+ days ago

Staff UX Designer-logo
Staff UX Designer
GoodLeapSan Mateo, CA
About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. At GoodLeap, we build technology that makes sustainable home upgrades attainable-and we need an experienced Staff UX Designer to help us realize the next generation of our product portfolio. As a Staff UX designer, you'll develop a deep understanding of our users, inform product strategy, and deliver exceptional experiences across critical product surfaces. You'll work closely with cross-functional teams to translate user insights into actionable design solutions, ensuring that our products not only meet user needs but also push the boundaries of innovation. Essential Job Duties & Responsibilities Define and own the design direction and vision for key product surfaces, setting the vision for the near, medium, and long term to ensure a cohesive and impactful user experience across all touchpoints. Work closely with product, design, and engineering leadership to help shape and execute the vision for GoodLeap's product portfolio, ensuring we're delivering high-impact solutions. Deepen our understanding of customers and end-users by leading research and analyzing data, helping to inform decisions that improve the products we build. Foster growth within the design team, supporting individual development and encouraging a collaborative environment where creative thinking thrives. Champion design across the organization, advocating for user-centered thinking and ensuring that design is always at the forefront of product decisions, from strategy to execution. Required Skills, Knowledge and Abilities Extensive experience in UX design, with a proven track record of delivering value to both end-users and businesses in fast-paced, iterative environments. Fluency in design processes, methods, and tools, with the ability to adapt and apply the right approach for each unique project. Experience defining metrics and leveraging insights-both qualitative and quantitative-to guide design decisions and drive product direction. Strong aesthetic sensibility, with a keen eye for creating visually engaging and user-friendly designs. Bias toward experimentation, with the ability to communicate and test ideas effectively through interactive mocks or rough functional prototypes; enjoys mentoring others in this approach to design. Practical understanding of user research methodologies, with experience seamlessly integrating user insights into the design process to create more meaningful user experiences. Exceptional communication and storytelling skills, with the ability to translate complex concepts, requirements, and constraints into a compelling vision that inspires and influences senior leadership. $165,000 - $190,000 a year This role may also be eligible for a bonus. Additional Information Regarding Job Duties and Job Descriptions: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

Posted 3 weeks ago

Vesync logo
Senior UX Researcher, Hardware
VesyncTustin, California
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Job Description

The Company:

VeSync is a portfolio company with brands that cover different categories of health & wellness products. We wouldn’t be surprised if you have one of our Levoit air purifiers in your living room or a COSORI air fryer whipping up healthy and delicious meals for you every night.

We’re a young and energetic company, we’ve had tremendous success, and we are constantly growing our team. As we garner more industry attention – just check out our accomplishments and awards by CES Innovation, iF Design, IGA, and Red Dot – we also need driven and talented people to join our team.

That brings us to you, and what you’ll be joining. Our teams are smart and diligent and take ownership of their work – they’re confident in their work but know how to collaborate with open ears and a spirit of learning. If you’re down-to-earth, approachable, and easy to strike up a conversation with, this may be a great fit for you.

Check out our brands:

The Opportunity:

Come join us as one of the first members of our new Research team! You'll help shape the foundation, culture, and impact of research at our company. We’re looking for an adaptable, self-directed senior-level UX researcher who can navigate ambiguous problem spaces by asking the right questions that drive teams forward to clarity. If you’re excited by the opportunity to impact product development through consumer-centered insights and to drive organizational-level change, then this role is for you. Here, research phases move fast, so we value outcomes over deliverables and thoughtfulness over perfection. 
 
What you will do at VeSync:

• Independently lead end-to-end research ranging from scrappy, explorative inquiries to well-crafted quant-qual studies and applying the appropriate methodology across any point in the product development lifecycle 
• Effectively engage with stakeholders, leveraging reasoning and clear communication, to clarify and define key research questions 
• Leverage both qualitative and quantitative data (with practical knowledge of statistical analysis methods) to strengthen findings and decision-making 
• Deliver actionable insights that go beyond surface-level findings to shape product decisions and user experience 
• Drive clarity cross-functionally and globally, collaborating with teams across different cultures and perspectives and advocating for user-centric thinking 

What you bring to the role:

• 4+ years of UX Research specific experience required.  
• Bachelor’s degree in a relevant field is required. If your Bachelor’s degree is not in a relevant field, a Master’s degree employing human-centered research is required. Relevant fields include but are not limited to: Psychology, Statistics, • Anthropology, Marketing, Human Factors, Human-Computer Interaction, Product Design 
• Strong data fluency to ensure research rigor across both qualitative and quantitative datasets is required 
• High proficiency or expertisein research operations, user research tools(e.g., User Interviews, quantilope), and data analysis tools (e.g.R, SPSS, and/or advanced Excel)is required 
• Hardware, connected smart devices, wearables, and/or physical consumer goods experience highly preferred. 

Cultural Fit:

• Independent and proactive, able to move research forward without waiting for perfect conditions. 
• Thrives in ambiguity, seeing opportunity rather than obstacles when faced with a challenge 
• Resilient, proactive, and solution-oriented. Thrives in ever-changing environments and competing priorities with a can-do attitude 
• Eagerness to grow both the company and the research organization 
• Clear and compelling communicator who can bring stakeholders together around insights. 
• Experience working with international teams and having high cultural sensitivity and awareness  

To apply, you must include a portfolio of your work.

Location: This is an on-site, office-based role in Tustin, CA.
Salary: Starting at $120,000/year

Perks and Benefits:

• Company covers 100% for Medical/Dental/Vision insurances for employee AND spouse + dependents!
• 401K with 4% employer match (eligible after 90 days of employment) and immediate 100% vesting
• Generous PTO policy + paid holidays
• Life Insurance
• Voluntary Life Insurance
• Disability Insurance
• Critical Illness Coverage
• Accident Insurance
• Healthcare FSA
• Dependent Care FSA
• Travel Assistance Program
• Employee Assistance Program (EAP)
• Fully stocked kitchen