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Geico Insurance logo
Geico InsuranceNew York City, NY
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is seeking a highly skilled and experienced Senior Researcher, UX Research. As a UX Researcher, you will have a critical role in shaping the user experience of our products and services by utilizing insightful research and data-driven insights. This position is a hybrid role that requires to be on-site 2-3 days a week at one of the following locations: Chevy Chase, MD; New York City, NY; Washington, DC; Chicago, IL; Seattle, WA Job Responsibilities Collaborate with cross-functional teams, including product managers, designers, and engineers, to execute research studies. Proactively identify research opportunities and following through the process from scope, execution, analysis, and delivery Participate in all phases of the user research process, including user recruitment, study design, data collection, analysis, and reporting. Utilize various qualitative and quantitative research methods, such as usability testing, surveys, interviews, and competitive analysis, to gain deep insights into user needs and behaviors Analyze research data, identify patterns, and generate actionable insights that drive actionable insights and informed design decisions. Communicate research findings to stakeholders clearly and compellingly through reports, presentations, and interactive workshops Collaborate closely with product managers, designers, engineers, and other stakeholders to advocate for user-centered design principles. Act as a strategic partner, providing valuable insights and recommendations throughout the product development lifecycle Stay current with the latest research methodologies, tools, and industry trends Continuously evaluate and improve research practices, ensuring the team has the right resources and techniques to deliver impactful results Basic Qualifications 5+ years of experience (or 3+ with Masters degree) in user experience research 5+ years of experience in qualitative and quantitative research methods, including usability testing, surveys, interviews, and ethnographic research Preferred Qualifications Bachelor's Degree or equivalent years of experience in research Strong expertise in both qualitative and quantitative research methods, including usability testing, surveys, interviews, and ethnographic research Proficient in data analysis and visualization tools, such as PowerBI or Tableau Have a solid understanding of user-centered design principles and methodologies. Excellent communication and presentation skills, with the ability to convey complex research findings to both technical and non-technical audiences Demonstrated ability to influence cross-functional teams and drive user-centric design decisions Annual Salary $104,550.00 - $172,200.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Posted 1 week ago

Validity logo
ValidityBoston, MA
About the Role Validity is hiring for an experienced UX Designer with a minimum of 3-4 years of directly related professional work experience owning complex end-to-end design challenges, serving as a project's sole designer and leading client interviews. This is a role for an experienced mid-to-senior UX Designer capable of driving user experience design strategy. As a member of our product team, you'll work on complex user experience challenges for our suite of email success and optimization products. You'll create intuitive interfaces that help our customers understand complex data, streamline their workflows, and maximize the value of our solutions. Validity's product team values collaboration, user-centered thinking, and data-driven decision making. You'll join a group that's passionate about solving complex problems for our enterprise customers while maintaining a healthy work-life balance. Position Duties and Responsibilities Design user flows, wireframes, mockups, and interactive prototypes for new features. Create clear, actionable data visualizations that help users extract insights from complex data. Collaborate closely with marketing, product managers and engineers to identify. opportunities, shape product direction, and iterate based on customer feedback. Conduct usability testing and incorporate findings into your designs. Apply and extend our design system to maintain consistency. Transform complex user needs into elegant, intuitive solutions. Present design concepts and rationale to cross-functional stakeholders. Required Experience, Skills, and Education A minimum of 3-5 years of full-time, post-internship professional UX design experience. This is a role for an experienced mid-to-senior UX Designer capable of driving user experience design strategy. A strong portfolio demonstrating UX Designer-level professional projects and work experience, including the ability to simplify complex data and processes. Strong proficiency with modern design tools, especially Figma. Ability to work independently and manage your own workload effectively. Experience with data visualization and dashboard design. Excellent communication skills to explain design decisions to non-designers. Experience with usability testing and iterative design processes. Experience with design systems. Experience leading customer interviews. Experience working in a remote environment. Preferred Experience, Skills, and Education Experience designing B2B SaaS enterprise products, data visualization, email marketing platforms/tools and email marketing software. Experience with user research methods beyond usability testing. Ability to rapidly prototype and iterate on ideas to communicate concepts and drive excitement. About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers - using trustworthy data as a key advantage. Validity's flagship products - Everest, DemandTools, BriteVerify, and GridBuddy Connect - are all highly rated, #1 solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth. Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun. Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter. _ ____ Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law. _ ____ Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice

Posted 30+ days ago

Morgan Stanley logo
Morgan StanleyPurchase, NY
UX Designer- ISG Client, Vice President The Morgan Stanley Wealth Management UX team builds digital experiences that help our clients manage their finances and monitor their investments easily on the Morgan Stanley and E*TRADE from Morgan Stanley platforms. Our growing team of designers and researchers bring an entrepreneurial spirit to a leading global financial firm. We employ design thinking methods and user-centered approaches to solve real business problems. If you can bring clarity to complexity, design holistically in an immense product ecosystem, and have gone the extra mile to create delight, we want you! Our Institutional Securities business provides corporate, sovereign, investor and other institutional clients globally with best-in-class products and services in M&A, sales and trading, equity underwriting and debt financing. ISG Client is a new engagement area that covers all institutional client-facing products across the firm, looking at different initiatives more holistically, bringing them together to create a strategic vision of the institutional client experience. Once Here You Will... Engage in hands-on across all stages of the design process; user research, ideation, concept development, validation, wireframing, prototyping, final visual design, and implementation support. Serve as a high-level craft and delivery expert on complex products and provide scalable and innovative design solutions that influence stakeholders across functions to gain support for design strategies. ? Partner closely with cross functional teams- Business, Technology, Sales, Operations, Risks, and others to ensure products are well-defined, high impact, and successfully executed. Drive the discovery phase of the product, such as leading a collaborative workshop that define the problem that needs to be solved, educates with research and data, and clarifies the success metrics. Determine best UX solutions based on UX research and business goals and help to determine overall direction, identifying challenges and adapting as needed based on the context of the solution and customer. Lead a team of designers; provide oversight to deliver exemplary solutions, guide and mentor them fostering a culture of creativity, collaboration, and continuous professional growth. Maximize utilization by managing workflow, intake, and design resourcing effectively, responding to business needs and priorities. Collaborate with the wider design community; other studios and horizontal COEs (UX Research and Design System), to reduce duplicate of work, create cohesive user experience, and provide more strategic UX. Support the larger UX team culture by fostering a collaborative and creative work environment. Intentionally craft moments that allow people to pause, connect and get inspired. Design Execution Employ a user centered approach to influence the product vision Create simplicity out of complexity for experiences that have dense data & complex business requirements. Demonstrate the ability to adjust and prioritize design scope effectively in response to changing needs and/or constraints Contribute with hands-on design support when needed to illustrate initial design directions or assist with deliverables Push boundaries by leveraging data driven insights to craft intuitive, engaging, and impactful digital experiences Collaboration and Communication Partner regularly with other UX leads to exchange insights, set design standards, align on strategies to grow the firm's UX maturity, and (when necessary) coordinate dependencies across teams. Collaborate across departments to inform project strategy, roadmaps and design team engagement with the ability to advise, coach and course correct when/if needed. Build and maintain trusted relationships with senior product and technology stakeholders, ensuring UX is seen as a strategic partner in driving innovation and delivering impactful solutions, rather than a tactical resource Help define strategic roadmaps in partnership with the product management team Present innovative design work to senior management with a clear, compelling narrative to gain alignment and secure buy-in Advocate for good user experiences by using stories from successful initiatives, UX best practices and data illustrate how a human-centered approach contributes to product success. Relevant Experience and Mindset: A portfolio that demonstrates partnering with multiple departments on successful product releases 8+ years of experience as a UX designer as a key contributor to the success of products that have launched At least 3 years of experience managing small to medium sized teams Mastery managing the team's workload and deliverables Bachelor's degree in design, computer science or related field; master's degree is a plus Fluency in design thinking methodologies Strong sense of design, and current with the latest design methodologies Current in the best practices for using design systems You thrive in a collaborative, explorative environment and value being on a diverse team that you can bounce ideas off of, get critical feedback from, and unite to mature design thinking in a large organization You practice active listening and contribute to group situations (brainstorms, audits, critiques, whiteboard sessions, etc.) You have a high tolerance for projects with ambiguity and the ability to set the direction for undefined, complex projects You are resilient in the face of obstacles You have a relentless desire to validate assumptions and uncover a problems' root cause by testing, learning, and iterating You constantly seek opportunities to evangelize and promote design thinking in a large organization WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Expected base pay rates for the role will be between $110,000 and $190,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Posted 1 week ago

Athena logo
AthenaPalo Alto, California
About Athena At Athena, we empower possibility through transformative delegation. True leaders reflect on what they want and map the path to get there. We clear the way by pairing exceptional Executive Assistants with our driven clients and ensuring both receive ongoing support throughout the journey. The result is 10x more leverage, more time, and a greater impact on our clients' work and lives. We are on a mission to build the best delegation platform in the world. We believe that the Human+AI combination will provide a superior experience to delegate complex tasks by combining the strengths of highly trained assistants leveraging highly trained AI. Role Overview The Senior UX Designer will be at the forefront of enhancing Athena’s customer experience for the XP Suite. This role combines expertise in user research with exceptional design skills to create intuitive, user-centric solutions that meet the needs of our diverse user base. The Senior UX Designer will lead efforts to understand user behaviors, needs, and motivations through various research methodologies and translate insights into design that drives product excellence. Responsibilities Lead User Research : Conduct comprehensive user research utilizing various methods such as interviews, surveys, usability testing, and ethnographic studies to gather deep insights into user needs and behaviors. Translate Research into Design : Utilize research findings to inform and shape impactful design decisions that improve user experience and align with business goals. Collaborate with Product Teams : Work closely with product managers, engineers, and stakeholders to integrate user research into the product development process. Prototype and Validate Solutions : Create wireframes, prototypes, and high-fidelity designs to propose solutions, validate concepts, and iterate based on user feedback. Advocate for UX Best Practices : Champion user-centered design principles and best practices across the organization, ensuring that they are at the core of all product development initiatives. Customer Development : 7+ years of experience in UX design and research, with a strong- Research Expertiseven track record of leading user research and translating insights into successful design outcomes. Design Proficiency : Advanced skills in design tools (e.g., Sketch, Figma, Adobe XD) and prototyping software (e.g.,Vision, Marvel). Qualifications Experience : 7+ years of experience in UX design and research, with a strong portfolio showcasing user-centered design solutions. Design Tools Proficiency: Expertise in design software such as Sketch, Figma, Adobe Creative Suite, and prototyping tools like InVision, Axure, or similar. Research Skills : Proven ability to conduct various user research methodologies and synthesize findings into actionable design insights. Problem-Solving: Strong problem-solving skills with an ability to think strategically about how user research and design can solve business problems and enhance the customer experience. Communication : Excellent communication and presentation skills, with an ability to clearly articulate design decisions and research findings to diverse audiences. Collaboration: Experience working in a cross-functional team environment, with an ability to influence and drive consensus among stakeholders. Project Management : Strong organizational skills with experience managing multiple projects simultaneously in a fast-paced environment. Equal Opportunity Employer : At Athena, we are deeply committed to fostering an inclusive and diverse workplace environment. We believe that diversity enriches our organization, enhances creativity, and drives innovation. We are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. We strive to create an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives and talents. We actively promote diversity and inclusion through our hiring practices, employee development initiatives, and company culture, recognizing that it is essential for our success as a company and as a community.

Posted 5 days ago

I logo
Insulet CorporationSan Diego, Massachusetts
We are seeking a strategic and visionary Director of UX Research to lead our user research function and champion a user-centered approach across product development. This role will be responsible for building and scaling a high-impact research team, driving insights that inform design and product decisions, and shaping the future of our user experience strategy. Key Responsibilities Leadership & Strategy Develop and execute a comprehensive UX research strategy aligned with business goals. Lead, mentor, and grow a team of UX researchers across qualitative and quantitative disciplines. Advocate for the voice of the user across cross-functional teams including Product, Design, Engineering, and Marketing. Research Execution Oversee the planning and execution of user research studies including usability testing, ethnographic research, surveys, and data analysis. Translate complex user behaviors and needs into actionable insights. Ensure research findings are effectively communicated and integrated into product roadmaps. Collaboration & Influence Partner with senior stakeholders to prioritize research initiatives and influence product strategy. Foster a culture of curiosity, experimentation, and empathy across the organization. Promote best practices in research methodologies, tools, and ethics. Operational Excellence Build scalable research operations including participant recruitment, tooling, and knowledge management. Monitor and report on research impact and ROI to executive leadership. Stay current with industry trends and emerging technologies in UX and user research. Qualifications 10+ years of experience in UX research, with at least 3 years in a leadership role. Proven track record of driving strategic impact through user insights. Expertise in a wide range of research methods and tools. Strong communication and storytelling skills. Experience working in agile, cross-functional environments. Advanced degree in Human-Computer Interaction, Psychology, Anthropology, or related field preferred. Preferred Attributes Passion for user-centered design and innovation. Ability to balance strategic vision with hands-on execution. Experience in B2B, SaaS, or consumer tech environments. Familiarity with accessibility and inclusive design principles. Additional Information: Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. ( Know Your Rights )

Posted 2 days ago

Depop logo
DepopBrooklyn, New York
Company Description Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy. Find out more at www.depop.com Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they’re from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We’re proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We’re continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have. If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to adjustments@depop.com . For any other non-disability related questions, please reach out to our Talent Partners. Salary Range: $113,000.00 - $147,000.00 We’re looking for a Senior User Researcher to join our UX research team to help us understand our users, their needs and create delightful user experiences across our product. You’ll be comfortable scoping out, designing and undertaking robust investigations, as well as disseminating actionable insights to help bring the voice of our customers to the core of our organisation and product. At Depop, research underpins our design process end-to-end. You'll be working side-by-side with fellow researchers, designers, product managers, copy writers and analysts to shape the future of fashion. In addition to being adept at a wide range of methodologies (from ethnography, depth interviews and diary studies to surveys and usability testing) you’ll also understand how to synthesise data from multiple sources into compelling, actionable insights and advocate for user needs in a rapid-paced, high growth environment. Responsibilities Take ownership of end-to-end research delivery; from understanding where our knowledge gaps are, gathering the questions and hypotheses, planning and executing the research all the way through to analysing and sharing your findings with the team Work closely with product managers, designers, engineers and other user researchers to generate hypotheses and plans for high-impact research to help us better understand our users and help us create a better product Lead the research for a product area, suggesting the best approach and methods to use so we’re capturing the right insights that help us grow and develop our product Autonomously carry out research from tactical to strategic using a wide range of research methods, e.g. remote interviews, ad-hoc surveys, unmoderated research. Evaluate and explore information architecture, using tree-tests, card-sorts and whatever other methods are appropriate Collaborate closely with our analytics team to make sure our qualitative insights are also enhanced by robust quantitative analysis whenever possible, and run some basic quantitative analysis yourself using our internal behavioural tools or surveys. Communicate research findings to inform business decisions through the best possible means ranging from presentations, workshops, reports or any other method that gets the insights into our decision-making Educate and advocate for UX research across the organisation Collaborate in the continuous improvement of the research team processes and best-practices Contribute to the growth and skill development of more junior research team members Requirements A senior UX researcher with a strong portfolio demonstrating a wide range of qual and quant methods e.g. in exploratory, generative and evaluative research Experienced in delivering autonomously and to the highest quality standards 5 years + of experience in advocating for and delivering UX Research in different environments Effective in seeking out, building and maintaining strong and trusting relationships with key stakeholders across the business Effective and compelling communicator: Collate and disseminate various threads of insights into easy-to-digest and actionable recommendations You are able to communicate research findings clearly, accurately and in a compelling way utilising a variety of written and visual formats You thrive in an agile, ever-changing, and demanding environment that requires multi- tasking Comfortable working with remote peers on a consistent basis Additional Information Health + Mental Wellbeing Medical Plan, HSA, Dental & Vision Health Benefit Resources via Sequoia App, One Medical and Health Advocate Employee Assistance Programme (EAP) - have access to a confidential support network of expert advice 24/7 401(k) Retirement Savings Work/Life Balance: 22 days annual leave + public holidays 1 company-wide day off per quarter, for you to take some time for yourself and decompress Ability to work abroad for 4 weeks per year Family Life: 18 weeks of paid parental leave for full-time regular employees Shared parental leave, and paid emergency parent/carer leave Learn+ Grow: Twice yearly development chats and yearly performance reviews Learning budget Upskilling our employees with company wide training workshops, materials and resources Your Future: 401(k) Retirement Savings Plan (eligible after completing 1,000 hours in a given calendar year)

Posted 1 week ago

I logo
Insulet CorporationActon, MA
Position Overview: Want to use design to change the face of diabetes care? Join a mission-driven team working to improve the experience of living with diabetes through thoughtful, human-centered digital design. At Insulet, we're investing in scalable, customer-focused digital experiences that support people across their entire journey with Omnipod. We're looking for an experienced and strategic Senior UX Designer to lead high-impact design initiatives across a variety of digital touchpoints that surround the Omnipod product. This includes onboarding experiences, support portals, medical data dashboards, healthcare provider tools, and more-everything that helps customers succeed. You'll take ownership of complex projects, influence product and design strategy, collaborate cross-functionally with product managers, engineers, marketing, and customer experience partners, and help shape a cohesive, accessible, and empowering end-to-end experience. This role is part of a collaborative design team that works closely within a larger, company-wide UX organization. If you're a creative thinker who can navigate ambiguity, challenge assumptions, and translate vision into compelling digital experiences, we'd love to hear from you. Sr UX Designer Responsibilities: Lead end-to-end UX design for web-based and cross-platform digital experiences that support Omnipod users-such as onboarding flows, customer portals, medical data dashboards, and healthcare provider tools. Take ownership of large-scale, often ambiguous design initiatives from discovery through delivery, working closely with product managers, engineers, marketers, and CX stakeholders to define and execute experience strategy. Influence product direction by advocating for customer needs, challenging assumptions, and ensuring design solutions balance user experience, business goals, and technical feasibility. Create wireframes, prototypes, flows, and design specifications using modern design and collaboration tools like Figma, Adobe Creative Cloud, Miro, Confluence, Jira; clearly communicate design decisions through strong visual and verbal storytelling. Collaborate with user research and human factors teams to incorporate customer insights and ensure solutions are safe, effective, and aligned with FDA guidance where applicable. Apply best practices in accessibility, usability, and responsive design to create experiences that are inclusive, scalable, and intuitive. Participate in agile development cycles and contribute to product planning by advocating for user needs and experience quality. Partner with technical integration teams to ensure seamless user experiences across connected platforms, including evaluating APIs, understanding data flows, and contributing to branding and UX alignment across external and internal systems. Champion a customer-first mindset, advocate for UX excellence, and help define success metrics and outcomes in cross-functional forums and design reviews. Evolve and improve existing products, unify fragmented experiences, and create seamless, cohesive journeys across the product ecosystem. Gather and synthesize insights from diverse stakeholders, including internal users (e.g., customer service, sales, training teams), healthcare providers, and people living with diabetes, to inform design decisions. Contribute to the evolution of Insulet's design system and experience standards as our brand and platform mature. Mentor and support other designers through informal coaching, design critiques, and shared knowledge-building. Support ongoing improvement of team processes, tools, and collaboration practices, contributing to a strong UX culture. Skills / Characteristics: Strategic thinker and visionary with a passion for both big-picture problem-solving and hands-on execution. Strong visual communicator who can diagram, prototype, and explain ideas clearly in remote and collaborative environments. Excellent storyteller-both visually and verbally-with the ability to drive alignment at both the strategic vision level and tactical feature level. Builds and maintains positive, trust-based relationships across disciplines. Fosters a high-performance, customer-centric culture and continuously centers the needs of the user. Charismatic, collaborative, and creative leader who can set direction, articulate vision, and motivate others toward shared outcomes. Influences key stakeholders in a thoughtful, collaborative manner to achieve desired results. Brings a balance of strategic focus and analytical thinking with strong execution capabilities in complex, cross-functional environments. Comfortable working across cultures and with distributed teams. Skilled at managing ambiguity, facilitating healthy dialogue, and building consensus across differing viewpoints. High level of business and technical acumen; able to understand and contribute meaningfully to technical discussions. Passionate about continuous improvement and elevating the impact of UX within the organization. Demonstrates forward-thinking, customer-first design instincts and builds trust through empathy and delivery. Committed to developing others and raising the bar for design craft and collaboration. Qualifications: Bachelor's or Master's degree in a relevant field such as Psychology, Computer Science, Human-Computer Interaction, Industrial Design, Interaction Design, or a related discipline is preferred. 5-8 years of experience in UX and product design, with a strong focus on delivering customer-centric digital products across multiple touchpoints (e.g., web, mobile, portals). Expert-level proficiency in modern UX and design tools, with a demonstrated ability to deliver high-quality interaction design, visual design, and specifications. Strong working knowledge of usability principles, design heuristics, accessibility standards, and responsive design techniques. Experience designing for mobile and responsive platforms. Strong portfolio required, showcasing design thinking, storytelling ability, and polished execution. If your portfolio is password protected, please include the password in your application. Experience working in agile product development environments and using agile collaboration tools. Proven success collaborating cross-functionally with product managers, engineers, marketers, and researchers. Familiarity with user research methods and the ability to integrate research insights into design decisions. Comfortable working in a distributed environment, with teams across the U.S. and Mexico. Deep expertise in human-centered design principles, methods, and lifecycle. Experience designing digital tools or workflows that support regulated industries or involve complex data is a plus. Intellectual curiosity and a desire to dig into the details of complex problems. Advanced prototyping skills (e.g., high-fidelity interactive prototypes) preferred. Experience with diabetes or healthcare design is a plus. Experience with CX design, community design, portal design, and marketing collaboration is preferred. Additional Information: When applying, be sure to include a link to your portfolio with the password if applicable. Additional Information: The US base salary range for this full-time position is $115,950.00 - $173,925.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com. We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (Know Your Rights)

Posted 30+ days ago

Aptiv logo
AptivTroy, MI
AS&UX Assistant Controller Why join Aptiv? You'll have the opportunity to work on cutting-edge applications, develop breakthrough technologies, and deliver innovative solutions to some of the world's leading automotive brands. See your work come to life on the road-helping make mobility safer, greener, and more connected. Ready to shape the future of mobility with us? YOUR ROLE The AS&UX Assistant Controller will support the AS&UX Controller by overseeing daily accounting operations for the global segment, ensuring accurate financial reporting, and maintaining internal controls and accounting policy compliance. Key duties are to support the strategy and operations of the segment by providing technical accounting guidance, reviewing contract documents, facilitating audits, and implementing process improvements. In your daily job you will: Financial Reporting & Analysis: Conduct variance analysis, and provide monthly, quarterly, and annual reports for management. Internal Controls & Compliance: Help establish and maintain internal control systems to safeguard assets and ensure adherence to U.S. GAAP and internal accounting policies. Audit Support: Prepare documentation and provide support for internal and external audits and serve as a liaison to auditors. Process Improvement: Identify inefficiencies and/or inconsistencies across global AS&UX sites and implement solutions to streamline or improve accounting processes. Support the month-end, quarter-end and year-end closing processes. Verify the accuracy of financial data and records. Ensure compliance with U.S. GAAP and internal accounting policies. Regular communication with site controllers globally on complex accounting topics. Preparation of quarterly close materials for review with segment CFO, corporate CAO and external auditors. Review of all supplier rebates and non-standard commitments through coordination with Supply Chain Management. Work with the Commercial and Legal teams to ensure proper accounting treatment for global contract reviews. YOUR BACKGROUND Key skills and competencies for succeeding in this role are: A Bachelor's or Master's degree in accounting. Certified Public Accountant. Minimum 10 years of experience (public accounting experience preferred). Strong analytical, critical thinking, and problem-solving skills. Excellent communication and leadership abilities. A meticulous and detail-oriented approach to work. WHY JOIN US? You can grow at Aptiv. Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs. You can have an impact. Safety is a core Aptiv value; we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents. You have support. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package. YOUR BENEFITS AT APTIV: Private health care effective day 1 of employment Life and accident insurance Paid Time Off (Holidays, Vacation, Designated time off, Parental leave) Relocation assistance may be available Learning and development opportunities Discount programs with various manufacturers and retailers Recognition for innovation and excellence Opportunities to give back to the community Tuition Reimbursement APPLY TODAY, AND TOGETHER LET'S CHANGE TOMORROW! Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.

Posted 1 week ago

Immuta logo
ImmutaColumbus, OH
Immuta is the leader in automated data access so that organizations can achieve data compliance. Only Immuta can seamlessly integrate with the leading cloud data platforms to manage and enforce data policies at scale so that users get access to the right data at the right time. Data-driven organizations around the world rely on Immuta to speed time to value, safely share more data with more users, and mitigate the risk of data leaks and breaches. Immuta has been recognized by Forbes as a top american startup employer, by Inc. Magazine as one of the best workplaces, and by Fast Company as one of the top 50 most innovative companies Customers include Aon, Credit Suisse, Daimler, S&P Global, U.S. Army, and Atlassian. Over half of the top banks now use Immuta Partners include Databricks, Snowflake, AWS, Azure, Google Cloud, and Starburst $169 million in total venture capital funding. Investors include Greenspring Associates, March Capital, Ten Eleven Ventures, Intel Capital Corporation, NGP Capital, DFJ Growth, Dell Technologies Capital, Citi Ventures, Inc, Wipro Ventures, and Okta Ventures Major offices in Boston, Massachusetts; Columbus, Ohio; and, College Park, Maryland ABOUT THE ROLE Immuta is bringing our award-winning on-premises data governance product to the cloud as a SaaS offering. We are looking for an intern with a passion for User Experience to help us determine and define what a SaaS experience looks like for our customers and target personas. You'll work on the UX Design Team, bringing the voice of the customer to Immuta's products. This team is a highly skilled group of UX Designers for whom Customer Obsession is not just a slogan but a core tenet of everything we do. YOUR ROLE You will assist with, and even have the opportunity to lead, User Experience workshops like storyboarding, journey mapping, and user interviews. You will leverage your design skills to create concepts that will translate into user-facing features. You may conduct qualitative and quantitative user research. You will partner with a great UX team who can mentor and guide you through your internship experience. You will be exposed to a top-notch team of UX Designers and Product Managers who will give you an inside look at what it means to deliver meaningful customer experiences that solve real problems and meet strategic company objectives. WE'RE LOOKING FOR STUDENTS WHO Are available to work full-time May 26-Aug 14, 2026 with 3 days/ week in one of our 3 offices. Boston, College Park or Columbus. Strong preference for the Boston location. Have a passion for users and bringing their voice to life in products. Have a strong sense of UX Design and a hunger to apply those skills. Have an understanding of UX research techniques like storyboarding, journey mapping, and user interviews. Are good communicators and can work effectively in a collaborative, fast-paced environment to deliver high-quality reports and presentations on outcomes. Can work well across complex teams and feel comfortable working with a wide range of customers and stakeholders. Are comfortable using Figma or similar technology. Have a working knowledge of front end frameworks such as Angular, react, html and css. Experience with AI tools such as Cursor, Figma AI and Chatgpt are a big plus. $28 - $28 an hour Immuta provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, marital status, age, disability (including disability due to pregnancy) or genetics, protected veteran status, or any other characteristic protected by law. Immuta complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 30+ days ago

Truveta logo
TruvetaSeattle, WA
Senior Product Designer - UX Truveta is the world's first health provider led data platform with a vision of Saving Lives with Data. Our mission is to enable researchers to find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care. Achieving Truveta' s ambitious vision requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values. Truveta was born in the Pacific Northwest, but we have employees who live across the country. Our team enjoys the flexibility of a hybrid model and working from anywhere. In person attendance is required for one week during the year for Truveta Planning Week. For overall team productivity, we optimize meeting hours in the pacific time zone. We avoid scheduling recurring meetings that start after 3pm PT, however, ad hoc meetings occur between 8am-6pm Pacific time. #LI-remote Who We Need Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges. Beyond core capabilities, we are seeking problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference. If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you. This Opportunity We're seeking a Senior Designer to craft modern, elegant, and intuitive user experiences for Truveta's most complex SaaS and PaaS products-striking the ideal balance between form and function. In this mission-critical role, you will: Translate complex and sometimes ambiguous workflows into approachable, high-impact interfaces. Design for a range of users-from advanced technical experts to first-time adopters. Lead multi-platform design efforts across web, desktop, and mobile (iOS/Android). Integrate AI-driven capabilities thoughtfully and ethically into the user experience. You will work closely with product management, engineering, go-to-market, and leadership to ensure design is a central driver of innovation, balancing near-term delivery with long-term vision. Responsibilities Design Vision & User Experience Leadership Define design strategies that make Truveta's AI-powered capabilities usable, trusted, and valuable for a wide range of healthcare personas. Reimagine complex data and workflow experiences into intuitive, high-impact designs. Drive both short-term tactical goals and long-term design direction. PaaS & SaaS UX Design Lead design for advanced workflows in high-scale, data-rich products. Partner with product and engineering to prototype, test, and refine solutions that balance usability, scalability, and performance. Integrate AI features such as co-pilots and intelligent assistants in ways that enhance workflows. Design System Ownership Own and evolve Truveta's design system for consistency, scalability, and accessibility. Collaborate with engineering to implement design standards across all platforms. Cross-Platform Design Deliver high-quality, performant designs for responsive web, desktop apps, and native mobile platforms. Ensure a cohesive and usable experience across devices and contexts. Mentorship & Culture Mentor fellow designers to elevate team craft and impact. Advocate for design-led thinking across the organization. Cross-Functional Collaboration Partner with PMs, engineers, and AI researchers to turn ambiguity into intuitive UX. Translate customer insights into design priorities and decisions. Impact Areas Democratize access to healthcare intelligence through approachable, multi-platform tools. Lead AI-first UX patterns that inspire trust and drive adoption. Unify design across Truveta's product ecosystem. Elevate design influence as a strategic driver of product success. Qualifications Required 8+ years of product design experience in SaaS or PaaS applications, focused on complex tools for advanced users. Bachelor's or Master's degree in digital design or equivalent experience. Proven ability to simplify complex systems for diverse audiences. Experience designing and launching across web, desktop, and mobile platforms. Expertise in AI-driven features such as conversational UX or intelligent assistants. Demonstrated success creating and scaling design systems. Proficiency in high-fidelity prototyping tools (e.g., Figma, Principle, Sketch). Strong track record of mentoring designers and influencing design culture. Ability to balance short-term execution with long-term vision. Preferred Experience in healthcare, healthtech, or other regulated industries. Familiarity with product-led growth strategies and activation through UX. Experience working in AI-rich, data-intensive environments. Why Truveta? Be a part of building something special. Now is the perfect time to join Truveta. We have strong, established leadership with decades of success. We are well-funded. We are building a culture that prioritizes people and their passions across personal, professional, and everything in between. Join us as we build an amazing company together. We Offer: Interesting and meaningful work for every career stage Great benefits package Comprehensive benefits with strong medical, dental and vision insurance plans 401K plan Professional development & training opportunities for continuous learning Work/life autonomy via flexible work hours and flexible paid time off Generous parental leave Regular team activities (virtual and in-person as soon as we are able) The base pay for this position is $150,000 to $175,000. The pay range reflects the minimum and maximum target. Pay is based on several factors including location and may vary depending on job-related knowledge, skills, and experience. Certain roles are eligible for additional compensation such as incentive pay and stock options. If you are based in California, we encourage you to read this important information for California residents linked here. Truveta is committed to creating a diverse, inclusive, and empowering workplace. We believe that having employees, interns, and contractors with diverse backgrounds enables Truveta to better meet our mission and serve patients and health communities around the world. We recognize that opportunities in technology historically excluded and continue to disproportionately exclude Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, and LGBTQIA+ people. We strongly encourage individuals with these identities to apply even if you don't meet all of the requirements. Please note that all applicants must be authorized to work in the United States for any employer as we are unable to sponsor work visas or permits (e.g. F-1 OPT, H1-B) at this time. We appreciate your interest in the position and encourage you to explore future opportunities with us.

Posted 30+ days ago

Morgan Stanley logo
Morgan StanleyPurchase, NY
Associate UX Designer - Prime Brokerage & Fund Services Wealth Management (WM) Platforms manages industry-leading platforms, across all WM channels and client segments, to provide a unified digital experience, unlock growth, and deliver efficiencies for Advisors, Clients, and Institutions. WM Platforms consists of nine sub-teams including: Field Experience & Platforms, Digital Client Experience & Platforms, Workplace Platforms, Automation & Workflow Solutions, Digital Trading & Investing, UX Design & Research, Strategy & Execution. Business Control & Support, and the Chief Operating Office. The Morgan Stanley Wealth Management UX team builds digital experiences that help our clients manage their finances and monitor their investments easily on the Morgan Stanley and E*TRADE from Morgan Stanley platforms. Our growing team of designers and researchers bring an entrepreneurial spirit to a leading global financial firm. We employ design thinking methods and user-centered approaches to solve real business problems. If you can bring clarity to complexity, design holistically in an immense product ecosystem, and have gone the extra mile to create delight, we want you! The Morgan Stanley Prime Brokerage division offers Hedge Funds and other large Institutional Investment clients; platforms, applications, and tools and support, to allow them to conduct and manage their business. Morgan Stanley Fund Services helps those funds connect, communicate and service their investors as an administrator. We are positioned within these groups, as a partner with technology, business development and operations to help optimize and create tools and applications by following our UX design process focused on User Centered Design. Once here you will Working closely with the UX lead, help formulate and execute the product vision by being involved in every step of the end-to-end product design process Understand and document the underlying needs and motivation of our clients to ensure we achieve business goals and provide value to our clients Work closely with our research team to synthesize qualitative and quantitative data and make value-driven design decisions that translate into clear, simple UIs Create and present a variety of design deliverables (sketches, wireframes, user flows and prototypes) in a way that engenders confidence in you and your solutions with the team and the greater organization Design and deliver responsive/adaptive solutions that are optimized for web and mobile interfaces and partner with engineers to translate designs into successful products Work closely with the larger Wealth Management UX team to share design best practices, align on patterns, and promote a design-centric culture at the firm Advocate for all user abilities by thoroughly testing design deliverables to meet WCAG ADA compliance Relevant experience and mindset Relevant Experience and Mindset You have an outstanding portfolio that demonstrates how you have created experiences that solved business and user needs You've spent 2-5 years as a UX designer who was a key contributor to the success of products that have launched You have a bachelor's degree in design or related field preferably, master's degree a plus You have excellent skills in Figma You have experience designing intuitive interfaces that enhance user experience and drive customer engagement You can leverage research, wireframes and prototypes to effectively validate and enhance your design concepts to achieve the best possible solutions for your users You thrive in a collaborative, explorative environment and you value being on a diverse team to brainstorm and get feedback from within a large organization You practice active listening and contribute in group situations, like brainstorms, audits, critiques, and whiteboard sessions You get excited by complex projects with high levels of ambiguity and are resilient in the face of obstacles WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Expected base pay rates for the role will be between $58,000 and $115,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Posted 1 week ago

C logo
CRC Insurance Services, Inc.Dallas, TX
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: This position helps deliver business objectives through the creation of superior, useful, and usable digital user experiences for CRC Group's internal and external stakeholders. Through a design thinking approach, this position maintains a passion for design and is excited to contribute to the creation of best-in-class technologies and experiences that drive efficiency for the company and its clients. KEY RESPONSIBILITIES Work closely with a cross-functional group of Product Owners and Business Analysts in user experience ideation and innovation. Influence product direction through a deep understanding of user needs obtained by directing user research priorities and developing user research plans, tracking, and utilizing user feedback, and monitoring and developing action plans. Partner with Product Managers, Product Owners, Business Analysts and Data Analysts to evaluate target segments, user behaviors, track usability goals and prepare reports for senior management to communicate success. Create industry leading user experiences and interfaces that will be developed into prototypes and future products. Recommend and utilize user research on those experiences to track performance and prioritize future platform development plans. Brainstorm concepts, develop mockups, and run usability studies. Develop task flow, user storyboards, and other design documents to communicate vision, including generating simulations and high- and low-fidelity prototypes for user testing, market research and business stakeholder reviews. Create navigation maps, flows, and diagrams to document design decisions. Create wireframes for design and development teams. Apply user experience standards, industry guidelines, interaction design principles and best practices to ensure an efficient, effective, and consistent user experience. Generate user interface specifications and guidelines for website development in collaboration with cross-functional teams. Work hand-in-hand with UI Designer and UI Developers on project implementations. Support agile workflow with timely production and purposeful iteration. As requested, conduct competitive analyses of other websites, tools or technologies within insurance industry, Insurtech, and online experience leaders. EDUCATION AND EXPERIENCE Bachelor's degree in information technology, visual design, interaction design, or equivalent education and related training. 6+ years of experience in UX or Interaction Design, creating UI frameworks, information architecture, user workflows, low- and high-fidelity interface prototypes, user interface specifications and guidelines. 5 years of experience working in an agile environment. FUNCTIONAL SKILLS Advanced skills with Sketch, Photoshop, or other design tools. Experience in UX research and ability to grow into end-to-end study execution. Strong knowledge and understanding of insurance industry, ideally commercial P&C. Hands-on experience with HTML and CSS Experience directing and leading research efforts utilizing skills in experimental design and in test moderation for a variety of user research techniques including usability testing, competitive benchmarks, online surveys, interviews, focus groups, contextual inquiry, prototype walkthroughs and card sorting. Experience with statistical analysis. Portfolio showcasing multiple examples of end-to-end design processes. Deep knowledge about human abilities, human limitations and other human characteristics that are relevant to design and the ability to apply that knowledge to the design of digital interfaces, systems, tasks, and jobs for effective and efficient human use maximizing the strengths of humans and the strengths of computing systems and minimizing their weaknesses. Experience in influencing product direction through a deep understanding of user needs and usability obtained through user research. Knowledge of research techniques and understanding of when to use what technique to ensure validity of data collected when conducting research with human participants. Experience in creating user experience designs that create a competitive advantage and experience in scientifically measuring the effectiveness of those designs with end users. Experience with and ability to prototype in Axure, Invision, Figma, Adobe XD, or similar tools. Skills in collecting, analyzing, and interpreting quantitative and qualitative data. Strong collaboration, teamwork, communication, and presentation skills. Ability to work independently and collaboratively as part of a cross-functional team. Ability to travel ( General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan. CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Posted 30+ days ago

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Fox CorporationLos Angeles, CA
OVERVIEW OF THE COMPANY Fox Corporation Under the FOX banner, we produce and distribute content through some of the world's leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking. JOB DESCRIPTION FOX Sports is developing a first-of-its-kind AI voice product that brings fans closer to the personalities they love, allowing them to ask questions and have real conversations with AI-powered sports figures. We are seeking a Senior UX Designer with deep expertise in conversational AI, voice interfaces, and mobile applications to help shape the design systems, frameworks, and multimodal experiences that will define how fans engage with AI-powered personalities. This is a rare opportunity to pioneer new interaction patterns at the intersection of AI, sports, and media-crafting experiences that feel intuitive, human, and engaging. A SNAPSHOT OF YOUR RESPONSIBILITIES Design conversational experiences: Translate AI agent capabilities into intuitive, engaging, and natural user flows for voice-to-voice interactions. Craft end-to-end mobile interaction frameworks and models for asking questions, receiving responses, and re-engaging users. Rapidly prototype and test interactions (Figma, ProtoPie, Principle, or equivalent) to validate concepts quickly. Partner with product, engineering, and AI teams to align design with model capabilities and constraints. Design experiences that balance usability with delight, ensuring interactions feel authentic to each sports personality. Conduct user research and lightweight testing with fans to refine flows, tone, and usability. Establish reusable design patterns for conversational AI, multimodal interactions (voice + text), and mobile-first engagement. WHAT YOU WILL NEED 5+ years of experience in UX / Interaction Design, including at least 2 years working on AI-powered or conversational products. Strong portfolio demonstrating work on AI agents, chatbots, or voice interfaces (preferred). Expertise in designing for mobile platforms (iOS / Android). Ability to translate complex AI capabilities into clear, user-friendly interactions. Good communication skills with ability to present to stakeholders and incorporate feedback Perform iterative improvement cycles for optimal user experience Familiarity with conversational design principles (tone of voice, turn-taking, handling errors/unknowns). Strong collaboration skills with cross-functional teams (product, engineering, data science). NICE TO HAVE, BUT NOT A DEALBREAKER Experience in media, sports, or entertainment products where personality, brand voice, and fan engagement are central. #Ll-JR1 #Ll-Hybrid We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law. Pursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $114,000.00-150,000.00 annually. This role is also eligible for an annual discretionary bonus, various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement. View more detail about FOX Benefits.

Posted 1 week ago

Wolters Kluwer logo
Wolters KluwerPrinceton, NJ
Job Identification Business title: Lead CX/UX Designer Department: Digital Experience Group (DXG) Location: Hybrid Supervisory Relationships Reports to: Director, CX/UX Design Supervises: This position has no direct line supervisory responsibilities. About the Team Wolters Kluwer's Digital Experience Group (DXG) creates products and solutions for its business divisions which serve professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG sectors around the world. Our UX team collaborates closely with cross-functional product teams to solve complex customer and business problems in ways that our customers love, while also working for our business. About the Role The Lead CX/UX Designer is responsible for enhancing our customer-facing products and solutions within Wolters Kluwer's Health Language portfolio and will be responsible for ensuring high quality output and alignment with business strategy. The Health Language applications are use-case specific workflow tools to help expedite the authoring, mapping, design and review of healthcare data. As the industry transitions to a value-based care model, we are committed to breaking down barriers and fostering trust through our Health Language offerings. Our products support both payers and providers, ensuring accurate billing and coding at the point of care. This role requires the ability to dive into product technical details, user journey mapping and flow diagrams to inform product features that can help our provider, vendor and health plan clients achieve their business and patient outcomes. This role also works in close collaboration with our DXG Centers of Excellence (CoEs), product management, content and technology teams, applying proven UX research and design practices and principles including leveraging our Product Design System and incorporating customer insights/data to develop optimal solutions that drive competitive advantage. This role requires a creative, energetic and adaptable problem-solver who can navigate complexity, act as a liaison among cross-functional teams and work quickly with high quality and consistency. The team needs a proactive strategic thinker who is extremely hands-on and has the ability to drive all aspects of UX research and design. Essential Duties and Responsibilities Strategy: Understand business goals, user needs, and technical capabilities to inform the research and design of holistic and integrated solutions Foster collaborative relationships with product teams and technology partners Advocate for the user throughout the product development process, working with cross-functional teams to ensure a consistent and excellent user experience that is validated by customers Lead/co-lead visioning workshops with multidisciplinary teams of business, technology, content and user experience roles to shape strategic plans Design: Translate ideas into concepts, user flows, wireframes, mockups and prototypes that lead to intuitive user experiences for products in the Health Language portfolio Work with cross-functional teams to define, improve and implement UX research and design best practices and processes Work directly with development groups to ensure accurate implementation of designs Manage multiple projects at various stages and prioritize tasks Use and contribute to the Wolters Kluwer Product Design System to ensure consistency, efficiency and scalability Research: Identify research opportunities and appropriate research methods based on business objectives Develop research plans collaboratively with the Product Manager and other team members Lead research projects from start to finish, conducting research yourself and enabling product teams to get involved Deliver actionable insights that are well-reasoned and presented with a high degree of quality Job Qualifications 10 years of experience working as a UX designer - ideally within an agile environment Bachelor's degree (BA) from a four-year college or university (or equivalent) in Interaction Design, Product Design, Industrial Design, Human Computer Interaction, Communication & Multimedia Design/Media Technology, Information Architecture or related field Familiar with principles of Lean Product and Lean UX Have a deep understanding of typography, color, layout and motion design principles Passionate about design, emerging technologies and problem solving Understanding of the healthcare ecosystem, particularly in payer and provider sectors and experience with value-based care models and health language offerings is desireable but not required Hands-on experience with Electronic Health Records (EHRs) and API integration Familiarity in interoperability standards and protocols, ensuring seamless data exchange across diverse healthcare systems is desireable but not required Both a self-starter and team-oriented, with a willingness to teach and learn; open to feedback and welcomes constructive criticism Excellent English verbal and written communication skills Ability to build trusted relationships and act as a liaison among the UX, product and technology teams to ensure standards of excellence are met Experience working in distributed, collaborative teams Ability to work with limited guidance and make decisions independently is a must Technical Skills Experience working with design systems and familiar with creating UX patterns Experience adhering to WCAG compliance and standards In-depth knowledge of customer analytics tracking tools and customer research methods; adept at analyzing both quantitative and qualitative data Mastered design software such as Figma and Adobe Creative Suite Knowledge of agile software development processes and experience with requirements management and complex projects Work with the Microsoft Office Suite (Word, Excel, PowerPoint) Solid understanding of HTML5 and CSS3 Your Portfolio Your portfolio should demonstrate a track record of developing useful and intuitive interfaces for complex online applications You should be prepared to speak about the processes used to develop your solutions and the specific role that you played in these processes Are you ready to shape the future of healthcare solutions? As a Lead CX/UX Designer on our Health Language portfolio, you'll tackle complex challenges that improve trust, accuracy and efficiency at the point of care. Your work will break down barriers in the healthcare industry, driving innovative products that streamline coding, billing, and care delivery. Collaborate with Centers of Excellence, product management and technology leaders to design solutions that deliver measurable impact and a competitive edge. This is a unique opportunity for a creative, forward-thinking problem solver who thrives in fast-paced environments and is passionate about design, emerging technologies and transforming the healthcare ecosystem. If you're looking to grow your career while making a tangible difference in healthcare, we want you on our team. Benefits: A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Posted 2 days ago

Cengage Learning logo
Cengage LearningOhio, IL
We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . We're looking for a passionate UX Designer to join the Cengage Work team and shape the future of our eCommerce experiences. In this role, you'll design solutions that are not only beautiful and intuitive but also grounded in data and experimentation. You'll work closely with product managers, engineers, researchers, and business stakeholders to create experiences that drive measurable business outcomes. What You'll Do Lead end-to-end design for eCommerce flows, from discovery and concepting to high-fidelity design and delivery. Translate complex business requirements and data insights into simple, engaging user experiences. Use A/B and multivariate testing to validate design hypotheses and inform decision-making. Collaborate with product and analytics teams to design experiments and interpret results. Apply strong interaction and visual design skills while adhering to brand guidelines. Advocate for the user while balancing business goals and technical constraints. Contribute to our design system and help elevate design quality across the organization. What We're Looking For 3-5+ years of UX/UI design work experience, with a strong portfolio showcasing eCommerce projects. Expertise in Figma (or similar design tools) and comfort working with design systems. Proven experience leveraging data analytics, experimentation (A/B and multivariate testing) to drive design decisions. Strong understanding of user-centered design principles and usability best practices. Ability to collaborate across cross-functional teams, presenting and defending design decisions with confidence. Experience with iterative product development and agile workflows. Bonus: familiarity with conversion optimization, personalization, and behavioral analytics tools (e.g., Google Analytics, Optimizely, Amplitude). Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $67,000.00 - $87,100.00 USD

Posted 2 weeks ago

ICF International, Inc logo
ICF International, IncReston, VA
We seek a UX Content Strategist with expertise in UX writing to support agile product teams developing enterprise applications for our clients in the federal healthcare IT industry. You will join a team of human-centered designers, researchers, and content professionals collaborating across functions to create products that are useful, intuitive, and satisfying, while driving the team's efforts to generate audience-centered content. This role is a mix of content strategy and UX writing that will be assigned to one of our projects for the Centers for Medicare and Medicaid Services. You will work to align user needs to business goals and to drive UX content decisions across multiple scrum teams. Your work will help put users first, whether they are individual patients managing their own healthcare, service providers delivering care, or government employees guiding health policy. Key Responsibilities: Work to support the vision and strategy established by project leadership in alignment with business objectives. Collaborate with subject matter experts, team members, and stakeholders to understand user needs to drive UX writing and content strategy decisions. Guide decisions about information architecture, information hierarchy, and content design. Author copy for UI designs and other documentation. Create deliverables with an iterative and audience-centered approach to draft, revise, and edit communication deliverables with input from users, colleagues, and stakeholders. Use content strategy methods to improve user experience and interpret user research to drive content decisions. Manage draft, approval, and publishing processes through content management systems. Clearly communicate content strategy, development approach, and rationale of decisions with internal and external stakeholders. Basic Qualifications: Bachelor's degree 5+ years of relevant experience in UX writing, content strategy experience, or related field. Able to provide a portfolio of work products demonstrating your approach and deliverables. Candidate must reside in the US, be authorized to work in the US, and work must be performed in the US. Candidate must have resided in the US for 3 of the last 5 years. Candidate must be eligible for Federal public trust clearance Preferred Qualifications: Bachelor's degree in English, Technical Communication, Journalism or related field. Experience applying Human-Centered Design (HCD) principles and leveraging human thinking methodologies to create intuitive, user-focused solutions. Experience in federal contracting or healthcare IT preferred. Knowledge of WCAG 2.0 Level AA / Section 508 and Plain Language Act compliance preferred. Experience supporting localization and translation efforts. Professional Skills: Complete tasks effectively and on schedule as part of a broader development team. Participate in an Agile process to learn quickly and iterate on deliverables. Able to work within client content style guides and comply with Plain Language Act guidelines. Strong skills with content authoring tools and content management systems. Ability to work successfully with a cross-functional, diverse, and distributed remote development team. Job Location: Remote (USA). Travel for a conference or to another ICF location for collaboration may be required. This position requires that the job be performed in the United States. If you accept this position, note that ICF monitors employee work locations, blocks access from foreign locations/foreign IP addresses, and prohibits personal VPN connections. Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $73,722.00 - $125,327.00 Nationwide Remote Office (US99)

Posted 2 weeks ago

Geico Insurance logo
Geico InsuranceSeattle, WA
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is seeking a highly skilled and experienced Senior Researcher, UX Research. As a UX Researcher, you will have a critical role in shaping the user experience of our products and services by utilizing insightful research and data-driven insights. This position is a hybrid role that requires to be on-site 2-3 days a week at one of the following locations: Chevy Chase, MD; New York City, NY; Washington, DC; Chicago, IL; Seattle, WA Job Responsibilities Collaborate with cross-functional teams, including product managers, designers, and engineers, to execute research studies. Proactively identify research opportunities and following through the process from scope, execution, analysis, and delivery Participate in all phases of the user research process, including user recruitment, study design, data collection, analysis, and reporting. Utilize various qualitative and quantitative research methods, such as usability testing, surveys, interviews, and competitive analysis, to gain deep insights into user needs and behaviors Analyze research data, identify patterns, and generate actionable insights that drive actionable insights and informed design decisions. Communicate research findings to stakeholders clearly and compellingly through reports, presentations, and interactive workshops Collaborate closely with product managers, designers, engineers, and other stakeholders to advocate for user-centered design principles. Act as a strategic partner, providing valuable insights and recommendations throughout the product development lifecycle Stay current with the latest research methodologies, tools, and industry trends Continuously evaluate and improve research practices, ensuring the team has the right resources and techniques to deliver impactful results Basic Qualifications 5+ years of experience (or 3+ with Masters degree) in user experience research 5+ years of experience in qualitative and quantitative research methods, including usability testing, surveys, interviews, and ethnographic research Preferred Qualifications Bachelor's Degree or equivalent years of experience in research Strong expertise in both qualitative and quantitative research methods, including usability testing, surveys, interviews, and ethnographic research Proficient in data analysis and visualization tools, such as PowerBI or Tableau Have a solid understanding of user-centered design principles and methodologies. Excellent communication and presentation skills, with the ability to convey complex research findings to both technical and non-technical audiences Demonstrated ability to influence cross-functional teams and drive user-centric design decisions Annual Salary $104,550.00 - $172,200.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Posted 1 week ago

Morgan Stanley logo
Morgan StanleyChicago, IL
Senior UX Designer, Vice President Overview Wealth Management (WM) Platforms manages industry-leading platforms, across all WM channels and client segments, to provide a unified digital experience, unlock growth, and deliver efficiencies for Advisors, Clients, and Institutions. WM Platforms consists of nine sub-teams including: Field Experience & Platforms, Digital Client Experience & Platforms, Workplace Platforms, Automation & Workflow Solutions, Digital Trading & Investing, UX Design & Research, Strategy & Execution. Business Control & Support, and the Chief Operating Office. The Morgan Stanley Wealth Management UX team builds digital experiences that help our clients manage their finances and monitor their investments easily on the Morgan Stanley and E*TRADE from Morgan Stanley platforms. Our growing team of designers and researchers bring an entrepreneurial spirit to a leading global financial firm. We employ design thinking methods and user-centered approaches to solve real business problems. If you can bring clarity to complexity, design holistically in an immense product ecosystem, and have gone the extra mile to create delight, we want you! We are looking for a UX designer to work within our Virtual Client Solutions - Contact Center UX team, specifically focusing on work covering platforms used by our Service and Sales users in the Contact Center. This role will handle the creation and enhancement of iterative design projects. Once Here You Will... Sit on cross-functional teams, working with product management, business analysts, and development to translate strategic goals and user insights into impactful design solutions Partner with product and development teams to define the vision and set the bar for quality standards while helping to improve work that does not meet this threshold Drive intuitive and efficient UX design solutions that boost contact center users' productivity and reduce turnaround times Ensure thoughtful, user-centered experiences as we migrate from legacy systems to Salesforce Collaborate closely with our research team to synthesize qualitative and quantitative data and make value-driven design decisions Design holistic solutions that integrate seamlessly into our Wealth Management product ecosystem Create and present a variety of design deliverables (sketches, wireframes, user flows and prototypes) in a way that engenders confidence in you and your solutions within the team and the greater organization Balance user needs, business goals, and technical constraints within the context of CRM platform capabilities Mentor and guide junior designers, fostering a high standard of UX craft and collaboration across the team Relevant experience and mindset What We're looking for... An outstanding portfolio that demonstrates how you have created experiences that solved business and user needs (Please include this in your application; we'd love to see it!) At least 5-7 Years of experience as a UX designer as a key contributor to the success of products that have launched Proven experience as a UX designer as a key contributor to the success of products that have launched Mastery of strategic, hard, and soft UX skills Bachelor's degree in design or related field; master's degree is a plus Fluency in Figma and Jira You have experience designing intuitive CRM interfaces that enhance user experience and drive customer engagement. Proven ability to conduct user research, design wireframes and prototypes, and collaborate with cross-functional teams to deliver seamless CRM solutions Ability to fully utilize and work with less skilled designers You thrive in a collaborative, explorative environment and value being on a diverse team that you can bounce ideas off of, get critical feedback from, and unite to mature design thinking in a large organization You practice active listening and contribute to group situations (brainstorms, audits, critiques, whiteboard sessions, etc.) You have a high tolerance for projects with ambiguity and the ability to set the direction for undefined, complex projects You are resilient in the face of obstacles You have a relentless desire to validate assumptions and uncover a problems' root cause by testing, learning, and iterating You constantly seek opportunities to evangelize and promote design thinking in a large organization You can manage multiple priorities with tight timelines You are willing to roll up your sleeves and do hands-on work You can glean insights from data and incorporate them into design solutions Previous work experience in finance is a plus Why Work at Morgan Stanley? Besides a competitive salary, work life balance, a clear career path, and great benefits, we take the well-being and work satisfaction of our employees seriously. That is why we put a lot of effort towards creating a safe space for people to be vulnerable, share work, and ask questions that will help them both to grow individually and move their projects forward. You will be encouraged to bring your own perspective to conversations, and we will help you understand and put into practice what you naturally do best by amplifying each other's strengths. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet). WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Salary range for the position: $110,000 and $190,000 per year. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Posted 3 weeks ago

Twitch logo
TwitchNew York City, NY
About Us Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We're about community, inside and out. You'll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We're on a quest to empower live communities, so if this sounds good to you, see what we're up to on LinkedIn and X, and discover the projects we're solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role The Community UX team is responsible for the Twitch viewer and streamer experience across the product ecosystem building and maintaining a cross-platform live streaming service that supports the growth and development of streamer based communities. We are looking to add a Principal UX Designer, Personalization to our team. Working closely with our discovery, identity, and recommendations teams, this designer will be responsible for the right users getting the right content at the right time - from onboarding to becoming an engaged member of the Twitch community. A Principal designer is expected to lead design at a program level, work with multiple senior XFN partners across orgs, represent work to executive leadership, guide and mentor junior designers and will report directly to a Director of Design. Designers at Twitch are involved in development from project conception all the way through execution and iteration. If you are a champion for designing for humans and creating playful and caring experiences for communities, you will flourish on this team. You can work from Twitch's headquarters in San Francisco, CA; or from one of our US based hub locations in Seattle, WA; Irvine, CA; Los Angeles, CA or New York City, NY. You Will: Lead design strategy for content personalization and user engagement initiatives Create designs and prototypes for presentation to execs and peers, and handoff to engineering partners Collaborate with a cross functional development team of product managers, ML engineers, engineers, and designers, and content programming teams Work with our UX Research and Data Science teams to combine qualitative and quantitative information to develop hypotheses about customer motivations and use that to improve your designs Learn from streamers and viewers about the ways they use our services and and imagine the future of the service Help shape Twitch's design future by evolving our design systems and mentoring designers across the organization You Have: 7+ years of professional experience in user experience design Portfolio demonstrating experience with content personalization and discovery features (e.g. user identity/profiles, recommendations, feeds, search & browse) Experience creating interactive prototypes for mobile platforms Track record of successful collaboration with cross-functional teams Ability to clearly communicate complex concepts through storytelling and narrative techniques Bonus Points Experience in video content, social media, or streaming platforms Experience as a content creator Workshop facilitation experience Formal education in Design, Human-Computer Interaction, or related field Perks Medical, Dental, Vision & Disability Insurance 401(k) Maternity & Parental Leave Flexible PTO Amazon Employee Discount Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Job ID: TW8979 Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from our lowest geographic market up to our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. This position will remain open until filled. For more information, please visit https://www.twitch.tv/jobs/en/#learn-more . Applicants should apply via our internal or external career site. US Pay Per Year $147,600-$244,000 USD Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.

Posted 2 weeks ago

Motorola Solutions logo
Motorola SolutionsChicago, IL
Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview At Motorola Solutions, we believe that exceptional customer and user experiences are born from a deep understanding of user needs, powered by insightful data, and brought to life through thoughtful design. Our Experience Design & Research team is a dynamic, multidisciplinary group, bringing together talented Industrial Designers, UX/CX Designers, User Researchers, and Human Factors practitioners. We are at the forefront of understanding our users and translating those insights into impactful products and services. Now, as we embrace the transformative potential of Artificial Intelligence, we're excited to expand our team with creative minds who can help us redefine what's possible. The Opportunity: Integrate AI into World-Class User Experiences We are seeking talented and forward-thinking AI-Focused Experience Designers and AI-Focused User Researchers to join our innovative team. This is a unique opportunity to work at the intersection of human-centered design, cutting-edge research methodologies, and artificial intelligence. You won't just be working with AI; you'll be shaping how AI enhances and transforms the user experience. You'll collaborate closely with our existing experts in ID, CX, UX, and Research, as well as with data scientists and engineers, to envision, design, and evaluate AI-driven solutions that are intuitive, ethical, and truly valuable to our users. Your work will directly contribute to our strategic goal of leading our industry through AI-powered innovation. Job Description Must include portfolio, personal website, or work samples demonstrating user-centered research experience to be considered for the position* What You'll Do (Core Responsibilities Adaptable by Role): Adapt to rapidly shifting priorities and contribute to an agile, fast-paced innovation environment. Champion a user-centered approach in the development and application of AI technologies. Identify opportunities to leverage AI (ML, NLP, generative AI) to solve user problems and create novel, delightful experiences. Collaborate with product managers, engineers, and other stakeholders to translate AI capabilities into tangible user benefits and design requirements. Design and/or research user interactions with AI-powered features and systems, ensuring they are intuitive, transparent, and trustworthy. Contribute to the development of best practices, ethical guidelines, and design patterns for Human-AI interaction within our organization. Stay abreast of the latest advancements in AI and their potential applications in experience design and research. Effectively communicate research findings, design concepts, and AI possibilities to diverse audiences. For AI-Focused Experience Designer, you might specialize in: Human-AI Interaction Design: Crafting intuitive and engaging interactions for AI-powered systems (e.g., conversational UIs, recommendation engines, generative content tools). End-to-End Design Process for AI-Features: Experienced in the complete AI design lifecycle, from defining user needs to creating prototypes and detailed specifications for AI features. For AI-Focused User Researcher, you might specialize in: Holistic AI Experience Evaluation: Assessing the overall AI user experience, including perceived intelligence, usefulness, reliability, and how errors, uncertainty, failures, and edge cases are managed and communicated. AI-Augmented Research Methodologies: Leveraging AI tools for qualitative data analysis (e.g., thematic analysis of interviews, open-ended surveys), sentiment analysis, or identifying patterns in large user datasets. Advanced AI Testing Methodologies: Employing specialized user testing techniques for AI (e.g., "Wizard of Oz," comparative AI model testing, longitudinal studies) and continuously adopting emerging research practices. Researching User Perceptions & Trust in AI: Designing studies to understand how users perceive, interact with, and trust AI systems. Evaluating Experiences with AI-Powered Features: Developing methods to assess the usability, utility, and ethical implications of AI in user-facing applications. Generative Research Synthesis with AI: Using AI to assist in synthesizing large volumes of research data to uncover deep insights and opportunities for AI application. Predictive Behavior Analysis: Understanding and interpreting AI-driven predictions about user behavior to inform proactive CX strategies AI-Powered Prototyping & Visualization: Using AI tools to rapidly prototype experiences or visualize complex AI-driven data for users. Designing for AI Transparency & Explainability: Creating interfaces that help users understand and trust AI-driven decisions and outputs. Data-Informed Design for AI: Proven ability to utilize user data, AI metrics, and research to design and improve AI systems. Ethical AI Design: Proactively identifying and mitigating bias and ethical concerns in the design of AI-powered experiences. Speculative & Future-State Design: Exploring novel applications of emerging AI to envision future user experiences. Fundamental Skills & Qualifications (Baseline for All Candidates): Bachelor's or Master's degree in HCI, Design, Psychology, Cognitive Science, Computer Science (with a focus on AI/HCI), or a related field, or equivalent practical experience. Minimum 8 years of UX, CX, Interaction Design, Product Design) OR User Research (Qualitative/Quantitative methodologies). Minimum 3 years of direct people management experience. AI Literacy: A strong understanding of core Artificial Intelligence concepts, including Machine Learning (ML), Natural Language Processing (NLP), and Generative AI - their capabilities, limitations, and ethical considerations. You don't need to be an AI developer, but you must understand how these technologies work at a conceptual level. Problem Solver: Excellent analytical and critical thinking skills, with a knack for identifying user needs and framing them as design or research challenges. User-Centric Mindset: A deep passion for understanding and advocating for the user. Collaboration & Communication: Exceptional ability to collaborate effectively within a multidisciplinary team and articulate complex ideas clearly (verbally and visually). Adaptability & Continuous Learning: Eagerness to learn new technologies and methodologies, particularly in the rapidly evolving AI space. Ability to thrive in an environment with dynamic priorities. A portfolio showcasing your process, skills, and impact. Please highlight any projects or thinking related to AI if available. Target Base Salary Range: $101,300 - $202,600 Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Note: Candidate must be in the Chicago or Plantation office 2 times per week. #LI-MP2 #LI-HYBRD Basic Requirements Bachelors degree with 8+ years of professional experience in UX, CX, Interaction Design, Product Design, or User Research AND 3+ years direct people management experience Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Posted 30+ days ago

Geico Insurance logo

Senior Researcher - UX Research

Geico InsuranceNew York City, NY

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Job Description

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.

When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

GEICO is seeking a highly skilled and experienced Senior Researcher, UX Research. As a UX Researcher, you will have a critical role in shaping the user experience of our products and services by utilizing insightful research and data-driven insights.

This position is a hybrid role that requires to be on-site 2-3 days a week at one of the following locations: Chevy Chase, MD; New York City, NY; Washington, DC; Chicago, IL; Seattle, WA

Job Responsibilities

  • Collaborate with cross-functional teams, including product managers, designers, and engineers, to execute research studies. Proactively identify research opportunities and following through the process from scope, execution, analysis, and delivery

  • Participate in all phases of the user research process, including user recruitment, study design, data collection, analysis, and reporting. Utilize various qualitative and quantitative research methods, such as usability testing, surveys, interviews, and competitive analysis, to gain deep insights into user needs and behaviors

  • Analyze research data, identify patterns, and generate actionable insights that drive actionable insights and informed design decisions. Communicate research findings to stakeholders clearly and compellingly through reports, presentations, and interactive workshops

  • Collaborate closely with product managers, designers, engineers, and other stakeholders to advocate for user-centered design principles. Act as a strategic partner, providing valuable insights and recommendations throughout the product development lifecycle

  • Stay current with the latest research methodologies, tools, and industry trends Continuously evaluate and improve research practices, ensuring the team has the right resources and techniques to deliver impactful results

Basic Qualifications

  • 5+ years of experience (or 3+ with Masters degree) in user experience research

  • 5+ years of experience in qualitative and quantitative research methods, including usability testing, surveys, interviews, and ethnographic research

Preferred Qualifications

  • Bachelor's Degree or equivalent years of experience in research

  • Strong expertise in both qualitative and quantitative research methods, including usability testing, surveys, interviews, and ethnographic research

  • Proficient in data analysis and visualization tools, such as PowerBI or Tableau

  • Have a solid understanding of user-centered design principles and methodologies.

  • Excellent communication and presentation skills, with the ability to convey complex research findings to both technical and non-technical audiences

  • Demonstrated ability to influence cross-functional teams and drive user-centric design decisions

Annual Salary

$104,550.00 - $172,200.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.

We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

  • Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
  • Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
  • Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
  • Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

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