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Ingram Micro. logo
Ingram Micro.Irvine, CA
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more at www.ingrammicro.com Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey! Job Description Employer: Ingram Micro Inc. Job Title: Principals, UX Researcher Job Location: Irvine, California Job Type: Full Time Rate of Pay: $137,550.00/yr.-$205,500.00/yr. Job Duties: Work with Engineering, Product, and Design Leads to define, influence, and build support for a long-term product strategy. Support the UX Research Team in defining the research roadmaps for Xvantage platforms. Lead and execute the research roadmap and deliver research insights for Xvantage platforms, using in-depth interviews, contextual inquiries, surveys, and usability testing. Work with designers, product managers, and engineers in a domain area to inform product direction based on research findings. Involved in product and feature definition. Partner with data scientists, business analytics, and market research team to pair qualitative context with quantitative insights. Present research results and recommendations to the immediate product team and across the company. Employer will accept a Bachelor's degree (or foreign equivalent) in Human-Computer Interaction or related field and 5 years of experience in the job offered or in a Web and Digital Interface Designer - related occupation. Telecommuting / working from home may be permissible pursuant to company policy. CONTACT: Search by title and apply online at https://www.ingrammicro.com/en-us/careers/work-for-us At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties. Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check. Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Posted 30+ days ago

iHeartMedia logo
iHeartMediaNew York, New York
iHeartRadio Current employees and contingent workers click here to apply and search by the Job Posting Title. The audio revolution is here – and iHeart is leading it! iHeartMedia, the number one audio company in America , reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service. In fact, we have: More #1 rated markets than the next two largest radio companies combined; We’re the largest podcast publisher , with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix; iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers , who build important connections with hundreds of communities across America; We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour; iHeartRadio is the #1 streaming radio digital service in America; Our social media footprint is 7 times larger than the next largest audio service; and We have the only complete audio ad technology stack in the industry for all forms of audio , from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option. Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone. Only one company in America has the #1 position in everything audio: iHeartMedia! If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do! What We Need: Creating enjoyable digital experiences is central to iHeartRadio wanting to be a music lover’s first destination on any platform. As a UX designer for iHeartRadio, you'll lead the customer centric design process, bringing the voice of our user to the forefront, in the creation of new customer journeys that are holistic, intuitive, relevant, and personal to them. What You'll Do: Achieving great outcomes that are highly collaborative not only within the UXD team but also with product managers, engineers, marketers, data scientists, analysts and customer care partners Telling stories that take other teammates and stakeholders on a design journey with you, making sure the team remains focused on who we're designing for, what problem we're solving, and what the future looks like Solving complex design challenges on mobile, tablet, adaptive/responsive web arena, emerging and emerged platforms (OTT and voice) and/or car experiences Providing thought leadership, champion design thinking and have a strong desire to create meaningful, relevant experiences that our customers will love Create and maintain a scalable design system, including a component library, style guide, and documentation What You'll Need: 2-3 years or more of customer centered design experience with focus on digital and end-to-end experience design in an agency or in-house agile team Extensive experience in design research and of prototyping and testing designs with customers Demonstrated expertise turning design research into tangible, actionable design outcomes Great articulation and collaboration skills that are second nature to you Effective communication and presentation of design rationales to stakeholders Previous experience working multidisciplinary co-located teams A portfolio demonstrating solutions that represent the most user-centric intersection of content, business, technology, and design Expert knowledge of mobile user-centered design principles, UX Design best practices, trends and emerging conventions for iOS, Android and Web Proficiency in modern design tools (Figma, Sketch, Adobe Creative Suite, etc.) Experience working with design systems, component libraries, tokens, and cross-platform design patterns Understanding of WCAG accessibility standards and inclusive design practices High degree of creativity and problem solving Strong conceptual, visual and analytical skills - relentless attention to detail and to consistency A passion for music and the audio universe What You'll Bring: Respect for others and a strong belief that others should do this in return Experience with various technical disciplines and applications Close attention to detail, following up until issues are resolved Ability to multitask on a variety of critical projects Ability to work independently, while also collaborating with others Strong communication skills, with the ability to communicate moderately complex technical information within the team Skills to recognize and solve frequently occurring problems Analytical thinking Resourcefulness and independent judgement Compensation: Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data. $96,000 - $120,000 Location: New York, NY: 125 West 55th Street, 10019 Position Type: Regular Time Type: Full time Pay Type: Salaried Benefits: iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following: Employer sponsored medical, dental and vision with a variety of coverage options Company provided and supplemental life insurance Paid vacation and sick time Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing A Spirit day to encourage and allow our employees to more easily volunteer in their community A 401K plan Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving ​A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more! We are accepting applications for this role on an ongoing basis. The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status. Non-Compete will be required for certain positions and as allowed by law. Our organization participates in E-Verify. Click here to learn about E-Verify.

Posted 3 weeks ago

OpenAI logo
OpenAISan Francisco, CA
What You'll Do: Design and execute end-to-end research-quantitative and qualitative-across all stages of product development, from foundational exploration to concept testing, prototyping, and usability evaluation. Work cross-functionally with product managers, designers, and data scientists to identify and prioritize opportunities where research can inform product direction and improve user experience. Lead customized, high-quality studies that address both strategic and tactical questions, drawing from deep experience in mixed methods research. Own the research process, including scoping, methodology selection, recruiting, prototyping, fieldwork, synthesis, and reporting-adapting between rigorous and scrappy approaches as needed. Communicate insights clearly and persuasively to senior stakeholders and OpenAI leadership, influencing decisions through strong storytelling and stakeholder alignment. Build systems where needed-including scalable research frameworks or processes to address recurring product or user questions. What You'll Need: 7+ years of experience in user experience and/or market research, ideally in high-growth or high-ambiguity environments. Expertise in mixed methods, with fluency in qualitative techniques (e.g. interviews, usability) and quantitative approaches (e.g. surveys with large sample sizes, behavioral analysis). Track record of strong stakeholder collaboration, especially with senior product, data science and design partners. Strong written and verbal communication skills-you can distill complexity, tailor messages to different audiences, and influence decisions at all levels. Experience building systems or frameworks to scale research, answer recurring questions, or improve decision quality. Comfort with ambiguity and operational mindset-you can break through red tape, rethink processes, and find paths forward. Proven ability to drive impact, with research that meaningfully shaped product, design, or business outcomes. A mindset of ownership and accountability-you see yourself as a strategic operator, not just a researcher. Nice to Have Experience with Enterprise, API, or SaaS products Eligible applicants must: Live in the San Francisco Bay Area. Be able to travel to the office 3 days a week. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Posted 30+ days ago

Keybank National Association logo
Keybank National AssociationAlbany, NY
Location: 124 East 14th Street, Suite 1100 - New York, New York 10003 About the Role As a UX Writer, you will be a key contributor within the Client Experience Design group of the Experience & Design team, responsible for crafting clear, intuitive, and engaging copy that guides KeyBank's consumers through our digital banking experiences. You will collaborate with product designers, researchers, and engineers to create microcopy, content strategies, and user flows that make complex financial services accessible and approachable for everyday users. Your words will shape how millions of consumers interact with their money, from checking balances to applying for loans. You will champion user-centered content design, ensure consistency across all consumer touchpoints, and translate research insights into meaningful copy that reflects our commitment to making banking simple, human, and helpful. This role requires a skilled communicator who can distill complex financial concepts into clear language, collaborate effectively with cross-functional teams, and balance user needs with business objectives and regulatory requirements. Key Responsibilities CONTENT STRATEGY & DESIGN Create clear, concise, and actionable microcopy for digital banking interfaces, including buttons, error messages, form fields, and instructional text Develop content strategies and information architecture that guide users through complex financial tasks and workflows Partner with product designers to ensure copy and design work together seamlessly to create intuitive user experiences Translate technical and financial terminology into language that everyday consumers can understand and act upon RESEARCH & VALIDATION Conduct content audits to identify opportunities for improvement and ensure consistency across products Partner with UX researchers to test and validate copy through A/B testing, usability studies, and user feedback sessions Incorporate qualitative and quantitative data into copy recommendations and iterations Analyze user behavior metrics to understand how copy impacts task completion and user satisfaction COLLABORATION & INFLUENCE Work closely with product managers, designers, and engineers throughout the Agile development process Collaborate with legal and compliance teams to ensure all copy meets regulatory requirements while remaining user-friendly Partner with marketing and brand teams to maintain voice consistency across consumer touchpoints Participate in design sprints, workshops, and ideation sessions to solve user problems through content STANDARDS & GOVERNANCE Contribute to and maintain KeyBank's UX writing style guide and content design principles Ensure all consumer-facing copy adheres to accessibility standards and inclusive language guidelines Document content patterns and reusable copy components for the Key Design System Champion best practices in content design across the organization Qualifications 3+ years of experience in UX writing, content design, or related field Portfolio demonstrating clear, user-centered writing for digital products, with emphasis on simplifying complex information Strong understanding of user experience principles and human-centered design methodologies Experience writing for responsive web and mobile interfaces Proven ability to collaborate with cross-functional teams in an Agile environment Proficiency in Figma and other design collaboration tools Experience with content management systems and documentation tools (Confluence, Jira) Exceptional attention to detail and ability to maintain consistency across multiple projects Bachelor's degree in English, Communications, Journalism, HCI, or related field (or equivalent experience) Preferred Qualifications Experience in financial services or other highly regulated industries Familiarity with accessibility standards (WCAG) and inclusive design principles Understanding of SEO principles and their application to UX content Experience with localization and writing for diverse audiences Knowledge of content testing methodologies and analytics tools Understanding of front-end development concepts (HTML/CSS) Experience contributing to or maintaining design systems COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $85,000 - $95,000 annually depending on job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Job Posting Expiration Date: 10/24/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

Posted 1 week ago

Handshake logo
HandshakeSan Francisco, CA
About Handshake Handshake is building the career network for the AI economy, backed by the largest and most trusted job network on the internet. As the only three-sided job marketplace connecting 18 million knowledge workers, 1,500 educational institutions, and 1 million employers, Handshake powers career discovery, hiring, and upskilling-from first internships to full-time roles, freelance work to gig work, and beyond. Founded in 2014, we've built the most trusted platform for early talent-owning the college-to-career market and powering nearly every career center. Today we're building on that foundation to help students and early professionals upskill or reskill for the future. Now's a great time to join Handshake. Here's why: Category Leader: Over 92% coverage across US universities & 77% of total US university student population. Proven Market Demand: Deep employer partnerships across Fortune 500s and the world's leading AI research labs. World-Class Team: Leadership from Scale AI, Open AI, xAI, Notion, Coinbase, and Palantir, just to name a few. Capitalized & Scaling: $434M raised with a $175M+ run rate. About the Role Develop and monitor key user growth segments Extract quantitative data from external and internal sources Deliver insights from content trends that inform content strategy for the feed Plan and run evaluative research on design concepts pre and post launch Deliver fast actionable insights to the team that lead to measurable outcomes Recruit their own participants for research Deliver timely reports and maintain a repository of insights and recommendations Track recommendations and how those recommendations ladder up to OKRs, MAU, DAU, and revenue Develop and maintain strong partnerships with key stakeholders across the company by bridging user needs with measurable meaningful business outcomes Lead and help drive user-centered practices across the company by helping teams stay centered on user needs and user goals Desired Capabilities Previous experience conducting user research on consumer-facing products, including social media platforms Previous experience developing user archetypes or personas Previous experience using user research to inform content strategy Well-versed in conducting speedy UX research and helping teams speed up their development process Well-versed in design and understand how ux research impacts design Ability to produce quick actionable insights from research; Insights in days not weeks Ability to work well with various cross-functional teams including product management, design, engineering, and marketing Ability to understand product analytics and marry that with qualitative UX research insights Proven track record of developing and maintaining key business partnerships that lead to growth Proven track record of working with stakeholders to help ground teams in user needs, user problems, and design principles backed by research Perks Handshake delivers benefits that help you feel supported-and thrive at work and in life. The below benefits are for full-time US employees. Ownership: Equity in a fast-growing company Financial Wellness: 401(k) match, competitive compensation, financial coaching Family Support: Paid parental leave, fertility benefits, parental coaching Wellbeing: Medical, dental, and vision, mental health support, $500 wellness stipend Growth: $2,000 learning stipend, ongoing development Remote & Office: Stipends for home office setup, internet, commuting, and free lunch/gym in our SF office Time Off: Flexible PTO, 15 holidays + 2 flex days, winter #ShakeBreak where our whole office closes for a week! Connection: Team outings & referral bonuses Explore our mission, values, and comprehensive US benefits at joinhandshake.com/careers.

Posted 30+ days ago

Northrop Grumman logo
Northrop GrummanColorado Springs, CO
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. The Payload and Ground Systems organization within the Northrop Grumman Space Systems pushes the boundaries of innovation, redefines engineering capabilities, and drives advances in various sciences. Our team is chartered by providing the skills, innovative technologies to develop, design, produce and sustain optimized product lines across the sector while providing a decisive advantage to the warfighter. Come be a part of our mission! We are seeking a Senior Principal UX Engineer - Researcher/Designer (T04) to join our team. In this role, you will contribute to the design and research of human-centered systems. You will apply user experience methods to features, workflows, and system modules, ensuring usability, consistency, and mission effectiveness. You will plan and execute user research activities, create prototypes, and wireframes, and collaborate with cross-functional teams to deliver intuitive and efficient solutions. You will work both independently and as part of a UX team, contributing to style guide compliance usability studies, and agile development processes. You will have the ability to perform UX research independently, UX design independently, or a combination of both, depending on the program needs. This includes planning and executing user studies, developing wireframes and prototypes and applying human factors principles to systems design. You will collaborate with cross-functional teams to support agile development, ensuring compliance with style guides, and deliver user-centered solutions that enhance mission outcomes. The ideal candidate has strong technically grounding in human factors/UX methodologies and thrives on translating user needs into actionable design deliverables. This position can be located in Redondo Beach, CA, Aurora CO, or Colorado Springs, CO. Basic Qualifications: 8 years of relevant experience with a Bachelor's degree in STEM; 6 years of relevant experience with a Master's degree in STEM; 4 years of relevant experience with a PhD in STEM Active Secret clearance required at the time of application Expertise with user-centered design (UCD) principles, research methodologies, and usability testing, including user feedback events Experience coordinating and leading efforts centered on user-centered design (UCD) principles, including conducting research, usability testing, and facilitating user feedback sessions Proven ability to plan and lead user engagement activities, including collaborating with stakeholders to align user needs with project objectives Strong portfolio showcasing user-centered design solutions for web applications (attached/linked on application and/or resume) Demonstrated ability to translate complex requirements and user needs into intuitive and effective design solutions Experience in design and prototyping tools (e.g., Axure, Lunacy, Adobe Suite, Lucid, Figma) Ability to communicate, collaborate, and present effectively with cross-functional teams, including product managers, engineers, researchers, users, customers, and stakeholders Demonstrated experience designing in an agile software development environment Experience with contributions to Human Factors Analyses (including but not limited to: Task Analyses and Predictive Workload Analyses, Usability studies, Workload, and Situational Awareness surveys) Experience with following, building and maintaining a style guide and design system Experience with visual design (e.g. typography, symbology, layout) and UX/UI development methods (e.g. personas, heuristic evaluations) Ability to travel ~10% of the time (conducting any user engagement visits or usability testing) Preferred Qualifications: Familiarity with MIL-STD-1472 (Department of Defense Design Criteria Standard for Human Engineering) Experience designing applications for military users Mastery of design and prototyping tools (e.g., Figma, Lucid) Familiarity with Systems Engineering Familiarity with software development languages Primary Level Salary Range: $124,900.00 - $206,000.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO . U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

Posted 3 weeks ago

Motorola Solutions logo
Motorola SolutionsChicago, IL
Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview At Motorola Solutions, we believe that exceptional customer and user experiences are born from a deep understanding of user needs, powered by insightful data, and brought to life through thoughtful design. Our Experience Design & Research team is a dynamic, multidisciplinary group, bringing together talented Industrial Designers, UX/CX Designers, User Researchers, and Human Factors practitioners. We are at the forefront of understanding our users and translating those insights into impactful products and services. Now, as we embrace the transformative potential of Artificial Intelligence, we're excited to expand our team with creative minds who can help us redefine what's possible. The Opportunity: Integrate AI into World-Class User Experiences We are seeking talented and forward-thinking AI-Focused Experience Designers and AI-Focused User Researchers to join our innovative team. This is a unique opportunity to work at the intersection of human-centered design, cutting-edge research methodologies, and artificial intelligence. You won't just be working with AI; you'll be shaping how AI enhances and transforms the user experience. You'll collaborate closely with our existing experts in ID, CX, UX, and Research, as well as with data scientists and engineers, to envision, design, and evaluate AI-driven solutions that are intuitive, ethical, and truly valuable to our users. Your work will directly contribute to our strategic goal of leading our industry through AI-powered innovation. Job Description Must include portfolio, personal website, or work samples demonstrating user-centered research experience to be considered for the position* What You'll Do (Core Responsibilities Adaptable by Role): Adapt to rapidly shifting priorities and contribute to an agile, fast-paced innovation environment. Champion a user-centered approach in the development and application of AI technologies. Identify opportunities to leverage AI (ML, NLP, generative AI) to solve user problems and create novel, delightful experiences. Collaborate with product managers, engineers, and other stakeholders to translate AI capabilities into tangible user benefits and design requirements. Design and/or research user interactions with AI-powered features and systems, ensuring they are intuitive, transparent, and trustworthy. Contribute to the development of best practices, ethical guidelines, and design patterns for Human-AI interaction within our organization. Stay abreast of the latest advancements in AI and their potential applications in experience design and research. Effectively communicate research findings, design concepts, and AI possibilities to diverse audiences. For AI-Focused Experience Designer, you might specialize in: Human-AI Interaction Design: Crafting intuitive and engaging interactions for AI-powered systems (e.g., conversational UIs, recommendation engines, generative content tools). End-to-End Design Process for AI-Features: Experienced in the complete AI design lifecycle, from defining user needs to creating prototypes and detailed specifications for AI features. For AI-Focused User Researcher, you might specialize in: Holistic AI Experience Evaluation: Assessing the overall AI user experience, including perceived intelligence, usefulness, reliability, and how errors, uncertainty, failures, and edge cases are managed and communicated. AI-Augmented Research Methodologies: Leveraging AI tools for qualitative data analysis (e.g., thematic analysis of interviews, open-ended surveys), sentiment analysis, or identifying patterns in large user datasets. Advanced AI Testing Methodologies: Employing specialized user testing techniques for AI (e.g., "Wizard of Oz," comparative AI model testing, longitudinal studies) and continuously adopting emerging research practices. Researching User Perceptions & Trust in AI: Designing studies to understand how users perceive, interact with, and trust AI systems. Evaluating Experiences with AI-Powered Features: Developing methods to assess the usability, utility, and ethical implications of AI in user-facing applications. Generative Research Synthesis with AI: Using AI to assist in synthesizing large volumes of research data to uncover deep insights and opportunities for AI application. Predictive Behavior Analysis: Understanding and interpreting AI-driven predictions about user behavior to inform proactive CX strategies AI-Powered Prototyping & Visualization: Using AI tools to rapidly prototype experiences or visualize complex AI-driven data for users. Designing for AI Transparency & Explainability: Creating interfaces that help users understand and trust AI-driven decisions and outputs. Data-Informed Design for AI: Proven ability to utilize user data, AI metrics, and research to design and improve AI systems. Ethical AI Design: Proactively identifying and mitigating bias and ethical concerns in the design of AI-powered experiences. Speculative & Future-State Design: Exploring novel applications of emerging AI to envision future user experiences. Fundamental Skills & Qualifications (Baseline for All Candidates): Bachelor's or Master's degree in HCI, Design, Psychology, Cognitive Science, Computer Science (with a focus on AI/HCI), or a related field, or equivalent practical experience. Minimum 8 years of UX, CX, Interaction Design, Product Design) OR User Research (Qualitative/Quantitative methodologies). Minimum 3 years of direct people management experience. AI Literacy: A strong understanding of core Artificial Intelligence concepts, including Machine Learning (ML), Natural Language Processing (NLP), and Generative AI - their capabilities, limitations, and ethical considerations. You don't need to be an AI developer, but you must understand how these technologies work at a conceptual level. Problem Solver: Excellent analytical and critical thinking skills, with a knack for identifying user needs and framing them as design or research challenges. User-Centric Mindset: A deep passion for understanding and advocating for the user. Collaboration & Communication: Exceptional ability to collaborate effectively within a multidisciplinary team and articulate complex ideas clearly (verbally and visually). Adaptability & Continuous Learning: Eagerness to learn new technologies and methodologies, particularly in the rapidly evolving AI space. Ability to thrive in an environment with dynamic priorities. A portfolio showcasing your process, skills, and impact. Please highlight any projects or thinking related to AI if available. Target Base Salary Range: $101,300 - $202,600 Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Note: Candidate must be in the Chicago or Plantation office 2 times per week. #LI-MP2 #LI-HYBRD Basic Requirements Bachelors degree with 8+ years of professional experience in UX, CX, Interaction Design, Product Design, or User Research AND 3+ years direct people management experience Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Posted 1 week ago

T logo
TheraNew York, New York
UX Designer – Thera (YC '22) Thera is building an ecosystem of apps to run a modern business from global payroll to treasury, spend management, and invoicing. Use one or all of our best-in-class products, integrated into a seamless platform. We're looking for a UX Designer with 3–5 years of experience to help craft elegant, intuitive experiences across our suite of financial tools. You'll work closely with product and engineering to translate complex business workflows into powerful, user-friendly interfaces. Ideal candidates are systems thinkers with strong product intuition, attention to detail, and a passion for clean, functional design. Responsibilities: Lead UX design across one or more Thera products, from concept to implementation Collaborate cross-functionally to define, prototype, and iterate on user flows Conduct user research and usability testing to inform design decisions Create wireframes, high-fidelity mockups, and interactive prototypes in Figma Contribute to and maintain our shared design system Champion user-centric thinking across the company Requirements: 3–5 years of experience in UX or product design Proficiency in Figma for design and prototyping Strong portfolio showcasing complex workflows and clean visual design Experience designing for web apps and/or business tools Clear communication and collaboration skills

Posted 30+ days ago

C logo
CredalBrooklyn, New York
About us Our mission at Credal is to harness frontier AI for everyone building a better future. We accelerate the most complex, sophisticated operations of the most impactful institutions, while weaving security and governance into every part of our product. Our customers include the U.S. Dept of Health and Human Services, MongoDB, Comcast NBC Universal, Lattice, Wise (Transferwise), Checkr, and incident.io among others. We’ve raised over $10m to date with a ton of runway. You’ll join a team of Thoughtful Doers™ from places like Palantir, Cruise, Meta, Uber, and Google. 📍 This is an onsite role based in our NY office About the role We’re looking for a founding frontend & UX focused engineer to help us build on our product progress with proven market demand from global enterprises. What you’ll do: Own our Agent Builder Experience and help users of all technical levels harness frontier intelligence Contribute to architecture, design decisions, and code and product quality strategy Engage directly with customers and our GTM team to discover and solve our customers’ most complex and bleeding edge problems Mentor junior engineers and continue raising our bar for engineering excellence Take end-to-end ownership of our core products. We currently build with the following, but are not precious about specific technologies and instead care about whatever it takes to get the job done: Frontend: React, Typescript, NextJS, Tailwind Backend: Typescript, Temporal, NextJS, Gel/PostgreSQL About you You might be a great fit if you’re a strong frontend-focused senior engineer who can flex into design and full stack software engineering. You have a deep interest in Agentic AI & LLM applications, even if you don't have existing AI experience. Eager to join our mission of bringing Frontier Intelligence to the industries and institutions that matter the most to human welfare - e.g., healthcare, government, financial infrastructure Coding comes naturally to you, you do it for fun, and excel at it for work 4+ years building software with a focus on frontend & UX, ideally in excellent engineering cultures “One of the best engineers I’ve ever worked with” -engineers you’ve worked with High-ownership - owning things (projects, outcomes, customer unlocks) from ambiguous start to clean finish Thrives in fast-paced environments - biasing towards action, not waiting for other people to tell you what to do or how to solve a problem Customer-focused - you care about customers’ challenges and dreams, and are energized by empowering people Doer of things (technical or otherwise) people told you were impossible or foolish before Enjoys mentoring and accelerating people around you that are hungry to learn but may have less experience We encourage you to apply even if you don’t perfectly match this description but believe you would be a good fit with our values and culture. We embrace driven people who may not fit the mold or check every box. Benefits and work environment Free team lunch & dinner High quality health coverage including HSA options Vision, dental, life, disability coverage Regular team activities & offsite events Unlimited PTO In-person at our big office in Dumbo with stocked kitchen and views of the bridge 🙂 Interview process Intro conversation with CTO or COS Virtual tech screen Onsite to meet our engineering team and CEO References (we check references on everyone at Credal to make sure all your future coworkers are world class and great to be around) More about us We’ve built the industry’s highest ceiling and most secure Action & Agent building platform for sticky, custom AI workflows. Use cases span countless domains, including: KYC, anti-money laundering, healthcare regulation, climate standards setting, cybersecurity, sales, people, IT, and customer support. Cultural principles Team of 12 with 7 engineers 7-figure ARR No Enterprise Customer has ever churned, >100% NRR Product docs , case studies , blog , podcast

Posted 5 days ago

CareBridge logo
CareBridgeHanover, MD
User Experience Researcher Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. We are looking for a talented and experienced User Experience Researcher to join our growing team. In this role, you will be responsible for conducting qualitative and quantitative research for the Product Experience team to assist business stakeholders in building and delivering leading-edge web/application solutions. You will work closely with cross-functional teams to understand user needs, develop design solutions, and create prototypes. You will also be responsible for supporting user experience design activities, iterating designs based on user feedback. How you will make an impact: Collaborate closely with cross-functional teams, including business leaders, other designers, digital product managers and the technology teams, to translate user insights into innovative and user-friendly product interfaces. Identify appropriate research methodologies to address key business needs and to ensure the research provides clear actionable recommendations. Design research studies to address both user behavior and attitudes while using qualitative and quantitative data to assist in the creation of effective, desirable and easy to use digital user interfaces. Research study methods may include surveys, moderated and unmoderated usability testing, card sorts, tree testing, intercept studies, focus groups, ethnographic field studies for both web and mobile experiences. Design, author and execute test plans, as well as evaluating the results for evidence-based research to develop recommendations. Ability to simultaneously manage 2-3 research projects and be able to work independently as well as part of a team. Utilize design thinking methodologies, data, and tools to support ideation and iteration on design concepts, ensuring a seamless and delightful user experience. Support the creation of wireframes, prototypes, and high-fidelity designs to be used for user research, maintaining a keen eye for detail and consistency throughout the design process. Stay informed about and apply design trends, industry best practices, and emerging technologies (AI, automation, hyper personalization, etc.), applying this knowledge to continuously enhance and elevate the overall quality of product experiences. Ability to support all U.S. time zones and adapt to occasional collaboration with overseas resources, ensuring responsiveness and effective teamwork across global teams. Minimum Requirements: Requires a BA/BS in Human Computer Interactions, Psychology, Information Sciences, Communications related field of study and a minimum of 3 years of experience working in user research/usability; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: A minimum of three (3) years of experience working in user research/usability; or any combination of education and experience which would provide an equivalent background. (e.g. Design, Human-Computer Interaction, Computer Science, Product Design) Experience utilizing research tools such as Optimal Workshop, UserTesting, UserZoom, etc strongly preferred. Experience using design tools Figma, Axure, Adobe Creative Suite, Adobe Experience Manager, and other relevant software in an Agile environment strongly preferred. A strong and well-presented portfolio showcasing a range of research/design projects that demonstrate proficiency and ability to consistently deliver completed research studies that impact and support business and user needs strongly preferred. Proven ability to work within both Windows and macOS operating systems. Candidates should be comfortable using each platform for their core job functions, including design, collaboration, and file management strongly preferred. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $92,400 to $145,200. Locations:, Colorado, Illinois, Maryland, Minnesota In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 1 week ago

Skimmer logo
SkimmerAustin, Texas
Who are you? / About You We are seeking an experienced UX Designer (Mobile) to join an established mobile application development team, contributing their expertise and helping to scale our industry leading platform. As a designer, you will be responsible for driving user-centered design processes. You will execute existing and new design best practices, and collaborate with cross-functional stakeholders to deliver intuitive, innovative, and impactful digital experiences. What you'll do: Design Execution: Develop and refine wireframes, prototypes, user flows, and high-fidelity visual designs in accordance with product/user requirements. Conduct and analyze user research, usability testing, and data to inform design decisions alongside product management counterpart. Partner with product management and contribute to roadmap initiatives from discovery to delivery, ensuring high-quality outcomes. Design Systems and Practice: Contribute to the development and execution of the UX vision, strategy, and roadmap in alignment with business goals and user needs. Advance existing mobile design patterns and practices for both iOS and Android platforms. Execute user-centered design principles and represent the voice of the user throughout the development of mockups, prototypes, and delivered features. Work with other design team members to create and maintain visual and experiential consistency across products and features. Contributing to the existing and future design system(s). Collaboration & Communication: Partner with product managers, engineers, and stakeholders to ensure seamless integration of design practices and outputs into day-to-day development processes. Communicate design rationale and present solutions to various audiences, including internal and external stakeholders. Facilitate workshops and design sprints to drive alignment, innovation, all while ensuring projects are delivered on time and to a high quality standard. What Performance Looks Like: Within your first 3 months you will have fully embedded into a product team and you are contributing design requirements into existing projects. You are building low and high fidelity prototypes, leading user research and testing, and helping to ensure the product vision is delivered. Most importantly, you have a deep understanding of our customers and you are proficient at translating their problems into well-defined solutions. Your Experience: Independent project experience in UX/UI design, with a background in both mobile and web applications. Ability to balance user needs with business objectives and technical constraints. Strong understanding of user research methods, accessibility standards, and mobile design standards. Proficiency with design tools such as Figma, Sketch, Adobe Creative Suite, and work management tools like Jira or Azure DevOps. Excellent communication, presentation, and storytelling skills. Ability to contribute to project requirements with little to no supervision required, ensuring commitments and deadlines are met or exceeded. High emotional intelligence (EQ). Benefits Competitive base pay + bonus potential Generous medical, dental, and vision plans (we pay 100% of your premium and 50% of your dependents’) Fantastic culture with a very strong eNPS- we work hard, celebrate wins, and learn as we go to always be improving to benefit our customers. Immediate access to 401(k) with company match Flexible PTO (MINIMUM of 10 days required every year) 12 weeks paid parental leave for birthing parent, 6 weeks paid leave for supporting partner Remote work friendly Comprehensive learning and development budget A manager dedicated to your development At Skimmer we are deeply committed to building a diverse and inclusive workplace (it’s in our values). We’re proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. We also acknowledge that there is no “perfect” candidate - if you fulfill the majority of these requirements, believe this is a role you would be excited about on a daily basis, and resonate with our culture, we encourage you to apply.

Posted 1 week ago

observepoint logo
observepointPleasant Grove, UT
Principal UX Designer Product & Engineering- Pleasant Grove, Utah Position Title: Principal UX Designer Status: Full Time (partial remote) Location: ObservePoint Office- Pleasant Grove, UT Department: Product & Engineering About ObservePoint At ObservePoint we have core values that guide us: INNOVATIVE We continually explore & exploit new ideas HUMBLE We acknowledge our need to grow individually and collectively SCRAPPY We deliver great solutions with less FRIENDS We value our relationships and the time we spend together As a company we have identified six cultural beliefs each of us need to believe in order to reach our key results. These beliefs are: CUSTOMER OBSESSED I strive to understand and solve our customer's problems. DELIVER PRODUCT I ensure we deliver world-class product. TAKE ACCOUNTABILITY I continually ask "what else can I do to achieve results?" and I refuse to blame others. CREATE ALIGNMENT I align my daily work with company priorities in order to move fast. CHOOSE OPTIMISM I choose optimism and celebrate meaningful achievement wherever I see it. WIN TOGETHER I deliver results with agility and grit, so WE WIN TOGETHER! What we do Our mission is to help users govern their websites. We provide an automated platform that scans millions of web pages every day to perform deep analysis and validation of the world's highest traffic websites. Have you ever browsed a website only to find broken links, unexpected trackers, questionable privacy behavior, or slow pages? At ObservePoint, we make it our business to find these problems and report them to our customers, so they can deliver an excellent web experience for their users. Who are our customers? Hundreds of the biggest brands in the world: Adobe, Comcast, Ford, Harley-Davidson, Texas Instruments, Overstock.com, and Johnson & Johnson (just to name a few). About the Job We are looking for a 2nd UX designer to join our team. You will have a huge influence on the direction of our product. You will work directly with executives, product managers, and engineering architects to design the next phase of our product's evolution. Our team has deep technical and industry experience that you can draw on. We are supportive and want you to be super successful in this role. If you are ready to have huge product impact, strong support from the executive team, and make a difference for many of the world's most influential brands, this might be the job for you. We are flexible on tools and processes. If you have great ideas on how we can design and build our product better, we want to hear them! Hybrid Remote We work in a hybrid remote and in-person environment. On Wednesdays, we ask engineering team members to work in person and enjoy the provided lunch at our Pleasant Grove office. This arrangement gives us a good blend of in-person collaboration time and deep, uninterrupted work time. We believe both are important for engineering teams to do their best work. Qualifications Experience: Minimum 5 years of software product design experience, with no upper bound on experience Web apps: Experience designing web-based applications: You demand a component library and consistent design system You care about the details that make web apps great for power users You believe in semantic HTML and accessible web design, and you know how to design apps that take advantage of these principles Taste: Good taste for product design, even in complex business domains Technical knowledge: You have strong technical knowledge of web and internet concepts, like HTTP, IP addresses, cookies, the DOM, etc. Complexity: Willingness to dive deep into our complex product domain and become an expert Customer obsessed: You want to meet directly with customers, via Zoom and in person Thorough: You create thorough product designs that cover edge cases and allow engineers to build your product ideas fast Product-led: You have implemented a product-led strategy where the product guides users to value Leadership: You are proactive and want to lead the product design process, rather than waiting to be told what to do

Posted 2 weeks ago

American Student Assistance logo
American Student AssistanceBoston, MA
THE ROLE: UX Designer American Student Assistance (ASA) is changing the way kids learn about careers and navigate postsecondary pathways through exploration, work-based learning, and free digital experiences. ASA meets students both in and beyond the classroom with digital tools, resources, and information to empower their career planning journeys. We believe that exploring career possibilities, as early as middle school, and having equitable access to education-to-career pathways aligned with one's passions and goals will result in greater confidence and long-term success for all students. We're looking for a UX Designer to join our growing product team and help craft thoughtful, intuitive, and accessible experiences for youth audiences (ages 13-24). This role focuses on designing engaging and mission-aligned digital applications that serve a diverse user base. The ideal candidate has a strong foundation in human-centered design and a passion for translating user needs into elegant and effective design solutions. You'll collaborate closely with product managers, developers, researchers, and other designers to bring ideas to life-supporting everything from wireframes and prototypes to high-fidelity designs and usability testing. What You'll Do: Research Plan and conduct user research to understand user behaviors, pain points, and needs Collaborate with product managers, researchers, and other designers to understand user needs and business goals. Participate in UX research workshops (e.g., usability testing, interviews, focus groups) Partner with product managers to translate research into actionable insights, user journeys, and opportunities for product improvement. Effectively communicate research outcomes to stakeholders across varying levels of design and technical fluency. Design Create low- and high-fidelity wireframes, prototypes, and polished visual designs using Figma. Ensure designs reflect modern UI/UX patterns, accessibility best practices (WCAG), and youth-friendly aesthetics. Design with a mobile-first design principle for a responsive platform Contribute to and evolve our design system, with a focus on documentation that is developer- and designer-friendly. Participate in brainstorms, design critiques, and cross-functional reviews. Collaboration Collaborate across internal and external development teams to ensure design feasibility and consistency. Work cross-functionally to support the broader design culture and product goals. Collaborate with a diverse set of teams, including product managers, researchers, developers, designers, and marketing professionals. About You: 3+ years of experience designing digital experiences. 1-2 years conducting user research such as usability testing, user interviews, or surveys. Strong proficiency in Figma for wireframing, prototyping, and visual design. Solid foundation in UX principles, interaction design, and responsive web/mobile UI. Awareness of modern design trends and ability to apply them in a user-appropriate way. Understanding of WCAG accessibility guidelines and commitment to inclusive design. Comfortable interpreting research insights and data to inform design decisions. Strong communication skills, able to explain design ideas clearly to technical and non-technical audiences. Highly collaborative, detail-oriented, and proactive in solving design challenges. Basic Understanding of font-end systems (HTML & CSS) Bonus Skills (Nice to Have) Graphic design, illustration, or visual storytelling capabilities. Video editing or motion design experience. Familiarity with youth engagement or educational platforms. Why ASA? ASA offers a wide range of perks and benefits to Team Members, including comprehensive medical, dental, and vision healthcare plans, a retirement plan (plus match), weekly lunches, commuter benefits, and tuition reimbursement. We also heavily prioritize a healthy work/life balance, which is why we offer all full-time Team Members generous PTO options, Summer Fridays (every Friday off between Memorial Day and Labor Day), and a company holiday break between December 25th and January 1st. ASA works in a Hybrid schedule (2) two days a week in our Boston HQ. We prioritize strategic thinkers, collaborators, and work/life pros who are looking to help make a difference in kid's education and career goals. #LI-Hybrid

Posted 1 week ago

CareBridge logo
CareBridgeHouston, TX
User Experience Researcher Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. We are looking for a talented and experienced User Experience Researcher to join our growing team. In this role, you will be responsible for conducting qualitative and quantitative research for the Product Experience team to assist business stakeholders in building and delivering leading-edge web/application solutions. You will work closely with cross-functional teams to understand user needs, develop design solutions, and create prototypes. You will also be responsible for supporting user experience design activities, iterating designs based on user feedback. How you will make an impact: Collaborate closely with cross-functional teams, including business leaders, other designers, digital product managers and the technology teams, to translate user insights into innovative and user-friendly product interfaces. Identify appropriate research methodologies to address key business needs and to ensure the research provides clear actionable recommendations. Design research studies to address both user behavior and attitudes while using qualitative and quantitative data to assist in the creation of effective, desirable and easy to use digital user interfaces. Research study methods may include surveys, moderated and unmoderated usability testing, card sorts, tree testing, intercept studies, focus groups, ethnographic field studies for both web and mobile experiences. Design, author and execute test plans, as well as evaluating the results for evidence-based research to develop recommendations. Ability to simultaneously manage 2-3 research projects and be able to work independently as well as part of a team. Utilize design thinking methodologies, data, and tools to support ideation and iteration on design concepts, ensuring a seamless and delightful user experience. Support the creation of wireframes, prototypes, and high-fidelity designs to be used for user research, maintaining a keen eye for detail and consistency throughout the design process. Stay informed about and apply design trends, industry best practices, and emerging technologies (AI, automation, hyper personalization, etc.), applying this knowledge to continuously enhance and elevate the overall quality of product experiences. Ability to support all U.S. time zones and adapt to occasional collaboration with overseas resources, ensuring responsiveness and effective teamwork across global teams. Minimum Requirements: Requires a BA/BS in Human Computer Interactions, Psychology, Information Sciences, Communications related field of study and a minimum of 3 years of experience working in user research/usability; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: A minimum of three (3) years of experience working in user research/usability; or any combination of education and experience which would provide an equivalent background. (e.g. Design, Human-Computer Interaction, Computer Science, Product Design) Experience utilizing research tools such as Optimal Workshop, UserTesting, UserZoom, etc strongly preferred. Experience using design tools Figma, Axure, Adobe Creative Suite, Adobe Experience Manager, and other relevant software in an Agile environment strongly preferred. A strong and well-presented portfolio showcasing a range of research/design projects that demonstrate proficiency and ability to consistently deliver completed research studies that impact and support business and user needs strongly preferred. Proven ability to work within both Windows and macOS operating systems. Candidates should be comfortable using each platform for their core job functions, including design, collaboration, and file management strongly preferred. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $92,400 to $145,200. Locations:, Colorado, Illinois, Maryland, Minnesota In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 1 week ago

Sofi logo
SofiSan Francisco, CA
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: Join our dynamic team at SoFi as a Principal Researcher, working across the business to influence product decisions at various stages of product development. At SoFi, we're dedicated to helping our members achieve financial independence and reach their goals. We aim to be at the center of our members' financial lives, offering a suite of products and services including credit score monitoring, banking, investing, credit cards, personal loans, student loans, home loans, and more. What You'll Do: Lead research programs that span products and functions, setting direction and aligning teams with senior leadership. Build research systems and frameworks that scale across the company, ensuring consistency and clarity. Define and drive large, ambiguous initiatives with autonomy, from strategy through execution. Apply deep expertise across methods, adapting approaches to solve complex, multi-team problems. Create clear, durable deliverables that inform senior leadership decisions and guide multiple product areas. Anticipate misalignment, resolve tradeoffs across functions, and help prioritize at the organizational level. Represent research in senior forums, connecting user insights to company strategy and investments. Mentor and grow researchers, shape hiring, and set quality standards for the discipline. What You'll Need: Degree in HCI, Psychology, Sociology, Anthropology, or related field (advanced degree preferred). 15+ years of experience in user research, with a strong track record leading at the org or company level. Mastery of a broad range of research methods and the ability to design systems that scale. Strong skills in scoping, planning, and executing complex initiatives with minimal guidance. Exceptional communication and storytelling skills, comfortable influencing senior leadership. Experience resolving conflicts and guiding prioritization across multiple teams. Demonstrated leadership in mentoring, setting standards, and shaping hiring practices. Recognized for driving research quality and advancing the practice within a company or industry. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Pay range: $185,600.00 - $319,000.00 Payment frequency: Annual This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Posted 1 week ago

CareBridge logo
CareBridgeDenver, CO
User Experience Researcher Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. We are looking for a talented and experienced User Experience Researcher to join our growing team. In this role, you will be responsible for conducting qualitative and quantitative research for the Product Experience team to assist business stakeholders in building and delivering leading-edge web/application solutions. You will work closely with cross-functional teams to understand user needs, develop design solutions, and create prototypes. You will also be responsible for supporting user experience design activities, iterating designs based on user feedback. How you will make an impact: Collaborate closely with cross-functional teams, including business leaders, other designers, digital product managers and the technology teams, to translate user insights into innovative and user-friendly product interfaces. Identify appropriate research methodologies to address key business needs and to ensure the research provides clear actionable recommendations. Design research studies to address both user behavior and attitudes while using qualitative and quantitative data to assist in the creation of effective, desirable and easy to use digital user interfaces. Research study methods may include surveys, moderated and unmoderated usability testing, card sorts, tree testing, intercept studies, focus groups, ethnographic field studies for both web and mobile experiences. Design, author and execute test plans, as well as evaluating the results for evidence-based research to develop recommendations. Ability to simultaneously manage 2-3 research projects and be able to work independently as well as part of a team. Utilize design thinking methodologies, data, and tools to support ideation and iteration on design concepts, ensuring a seamless and delightful user experience. Support the creation of wireframes, prototypes, and high-fidelity designs to be used for user research, maintaining a keen eye for detail and consistency throughout the design process. Stay informed about and apply design trends, industry best practices, and emerging technologies (AI, automation, hyper personalization, etc.), applying this knowledge to continuously enhance and elevate the overall quality of product experiences. Ability to support all U.S. time zones and adapt to occasional collaboration with overseas resources, ensuring responsiveness and effective teamwork across global teams. Minimum Requirements: Requires a BA/BS in Human Computer Interactions, Psychology, Information Sciences, Communications related field of study and a minimum of 3 years of experience working in user research/usability; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: A minimum of three (3) years of experience working in user research/usability; or any combination of education and experience which would provide an equivalent background. (e.g. Design, Human-Computer Interaction, Computer Science, Product Design) Experience utilizing research tools such as Optimal Workshop, UserTesting, UserZoom, etc strongly preferred. Experience using design tools Figma, Axure, Adobe Creative Suite, Adobe Experience Manager, and other relevant software in an Agile environment strongly preferred. A strong and well-presented portfolio showcasing a range of research/design projects that demonstrate proficiency and ability to consistently deliver completed research studies that impact and support business and user needs strongly preferred. Proven ability to work within both Windows and macOS operating systems. Candidates should be comfortable using each platform for their core job functions, including design, collaboration, and file management strongly preferred. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $92,400 to $145,200. Locations:, Colorado, Illinois, Maryland, Minnesota In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 1 week ago

CareBridge logo
CareBridgeColumbus, OH
User Experience Researcher Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. We are looking for a talented and experienced User Experience Researcher to join our growing team. In this role, you will be responsible for conducting qualitative and quantitative research for the Product Experience team to assist business stakeholders in building and delivering leading-edge web/application solutions. You will work closely with cross-functional teams to understand user needs, develop design solutions, and create prototypes. You will also be responsible for supporting user experience design activities, iterating designs based on user feedback. How you will make an impact: Collaborate closely with cross-functional teams, including business leaders, other designers, digital product managers and the technology teams, to translate user insights into innovative and user-friendly product interfaces. Identify appropriate research methodologies to address key business needs and to ensure the research provides clear actionable recommendations. Design research studies to address both user behavior and attitudes while using qualitative and quantitative data to assist in the creation of effective, desirable and easy to use digital user interfaces. Research study methods may include surveys, moderated and unmoderated usability testing, card sorts, tree testing, intercept studies, focus groups, ethnographic field studies for both web and mobile experiences. Design, author and execute test plans, as well as evaluating the results for evidence-based research to develop recommendations. Ability to simultaneously manage 2-3 research projects and be able to work independently as well as part of a team. Utilize design thinking methodologies, data, and tools to support ideation and iteration on design concepts, ensuring a seamless and delightful user experience. Support the creation of wireframes, prototypes, and high-fidelity designs to be used for user research, maintaining a keen eye for detail and consistency throughout the design process. Stay informed about and apply design trends, industry best practices, and emerging technologies (AI, automation, hyper personalization, etc.), applying this knowledge to continuously enhance and elevate the overall quality of product experiences. Ability to support all U.S. time zones and adapt to occasional collaboration with overseas resources, ensuring responsiveness and effective teamwork across global teams. Minimum Requirements: Requires a BA/BS in Human Computer Interactions, Psychology, Information Sciences, Communications related field of study and a minimum of 3 years of experience working in user research/usability; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: A minimum of three (3) years of experience working in user research/usability; or any combination of education and experience which would provide an equivalent background. (e.g. Design, Human-Computer Interaction, Computer Science, Product Design) Experience utilizing research tools such as Optimal Workshop, UserTesting, UserZoom, etc strongly preferred. Experience using design tools Figma, Axure, Adobe Creative Suite, Adobe Experience Manager, and other relevant software in an Agile environment strongly preferred. A strong and well-presented portfolio showcasing a range of research/design projects that demonstrate proficiency and ability to consistently deliver completed research studies that impact and support business and user needs strongly preferred. Proven ability to work within both Windows and macOS operating systems. Candidates should be comfortable using each platform for their core job functions, including design, collaboration, and file management strongly preferred. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $92,400 to $145,200. Locations:, Colorado, Illinois, Maryland, Minnesota In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 1 week ago

CareBridge logo
CareBridgeRichmond, VA
User Experience Researcher Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. We are looking for a talented and experienced User Experience Researcher to join our growing team. In this role, you will be responsible for conducting qualitative and quantitative research for the Product Experience team to assist business stakeholders in building and delivering leading-edge web/application solutions. You will work closely with cross-functional teams to understand user needs, develop design solutions, and create prototypes. You will also be responsible for supporting user experience design activities, iterating designs based on user feedback. How you will make an impact: Collaborate closely with cross-functional teams, including business leaders, other designers, digital product managers and the technology teams, to translate user insights into innovative and user-friendly product interfaces. Identify appropriate research methodologies to address key business needs and to ensure the research provides clear actionable recommendations. Design research studies to address both user behavior and attitudes while using qualitative and quantitative data to assist in the creation of effective, desirable and easy to use digital user interfaces. Research study methods may include surveys, moderated and unmoderated usability testing, card sorts, tree testing, intercept studies, focus groups, ethnographic field studies for both web and mobile experiences. Design, author and execute test plans, as well as evaluating the results for evidence-based research to develop recommendations. Ability to simultaneously manage 2-3 research projects and be able to work independently as well as part of a team. Utilize design thinking methodologies, data, and tools to support ideation and iteration on design concepts, ensuring a seamless and delightful user experience. Support the creation of wireframes, prototypes, and high-fidelity designs to be used for user research, maintaining a keen eye for detail and consistency throughout the design process. Stay informed about and apply design trends, industry best practices, and emerging technologies (AI, automation, hyper personalization, etc.), applying this knowledge to continuously enhance and elevate the overall quality of product experiences. Ability to support all U.S. time zones and adapt to occasional collaboration with overseas resources, ensuring responsiveness and effective teamwork across global teams. Minimum Requirements: Requires a BA/BS in Human Computer Interactions, Psychology, Information Sciences, Communications related field of study and a minimum of 3 years of experience working in user research/usability; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: A minimum of three (3) years of experience working in user research/usability; or any combination of education and experience which would provide an equivalent background. (e.g. Design, Human-Computer Interaction, Computer Science, Product Design) Experience utilizing research tools such as Optimal Workshop, UserTesting, UserZoom, etc strongly preferred. Experience using design tools Figma, Axure, Adobe Creative Suite, Adobe Experience Manager, and other relevant software in an Agile environment strongly preferred. A strong and well-presented portfolio showcasing a range of research/design projects that demonstrate proficiency and ability to consistently deliver completed research studies that impact and support business and user needs strongly preferred. Proven ability to work within both Windows and macOS operating systems. Candidates should be comfortable using each platform for their core job functions, including design, collaboration, and file management strongly preferred. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $92,400 to $145,200. Locations:, Colorado, Illinois, Maryland, Minnesota In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 1 week ago

Wolters Kluwer logo
Wolters KluwerCoppell, TX
Senior UX/CX Research Consultant - Hybrid USA R0050258 | DXG | EXO | Wolters Kluwer DXG U.S., Inc. The Company Wolters Kluwer is a global leader in professional information services. Business Owners and professionals in the areas of Legal, Tax, Health, Finance, and Compliance sectors rely on Wolters Kluwer's market-leading information-enabled tools and expert software solutions to manage their businesses efficiently, deliver results to their clients, and succeed in an increasingly dynamic world. Wolters Kluwer combines deep domain knowledge with specialized technology. Our portfolio offers software tools, coupled with content and services, that enable customers to make informed decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, and build better judicial and regulatory systems. We help our clients get it right. The Business Unit The Digital eXperience Group (DXG) co-creates products and solutions and consults with Wolters Kluwer business units around the globe. Our business unit partners serve professionals in demanding knowledge-based industries where you have to be right. DXG's wide and growing array of solutions and services supports business units in building and expanding their online product portfolios. DXG provides global leverage of industry and customer insight, driving technology capabilities for local product innovation. The Position The Senior CX/UX Research Consultant is responsible for enhancing our customer-facing products and solutions within Wolters Kluwer's CT Corporation business unit by driving a deep understanding of customer jobs to be done, unmet needs, and pain points. The Senior UX/CX Research Consultant will report to the Lead UX/CX researcher. Together with a multidisciplinary team of product and technology managers, user-experience designers, and engineers, the Senior UX/CX Research Consultant will continuously help to improve the end-to-end experience by performing a variety of UX Research studies to support product development needs within CT Corporation. Closely aligned with the Lead Research Consultant, this role will foster a close partnership with senior business and development stakeholders, delivering world-class experiences through data-driven decision-making and creating useful, usable, and delightful new and existing solutions and patterns. Responsibilities include, but not limited to: Work Arrangement Hybrid: Eight days a month we come together in the closest office within 50 miles to experience the value of connecting with colleagues. This role is a part of [DXG | EXO | Wolters Kluwer DXG U.S., Inc.] Please view the site office location directory for potential office preferences nationwide. https://bit.ly/Find_A_WK_Office Required Job Qualifications Must be legally authorized to work in the USA permanently At least 6 years of relevant research experience in an industry or start-up. Familiarity with principles of Lean Product and Lean UX Ability to act as a liaison among the UX, product, and technology teams to ensure standards of excellence are met and to build trusted relationships Comfortable leading visioning workshops with multidisciplinary teams of business, technology, content, and user experience roles Have experience working in distributed, collaborative teams and working directly with development groups for the implementation of designs Experience working in a Lean/Agile development environment Some experience working with organizational change management. Preferred Job Qualifications Bachelor's degree (BA) from a four-year college or university (or equivalent). Master's degree preferred. Experience working in a finance or corporate compliance environment is preferred, but not required. Exceptional communication and presentation skills Excellent time and project management skills Essential Duties and Responsibilities Collaborating with leaders in Product Management, UX Design, and Engineering, to understand business objectives and employ appropriate research methods to drive design and business decisions. Foster close partnerships with senior business stakeholders and development heads to deliver world-class experiences through data-driven decision-making. Lead the planning and execution of user research initiatives, employing a variety of generative and evaluative research methods. Partner with embedded UX design leads/teams to evaluate prototypes and solutions with customers. Ensure Product teams gain a deep understanding of user needs, behaviors, and motivations. Ensure that product teams utilize research findings, data, and insights to inform design decisions and validate design solutions. Drive the culture of feedback and metrics to drive continuous improvement in the user experience. Support exploration and experimentation with AI based on identified patterns and use cases from the user research. Stakeholder management: Collaborating with cross-functional teams, including product managers, developers, and stakeholders, to ensure alignment and a shared understanding of user experience goals. Regular, transparent communication of status and metrics to management and stakeholders Advocate for, and actively implement, standard processes to ensure quality and consistency of work, and a joined-up approach for all teams in the business group/division. Involve all members of cross-functional teams in research and analysis Industry awareness: Staying up to date with the latest trends, technologies, and best practices in user experience research. Keep up to date with the latest UX practices, innovations, and tools. Engagement in changing AI technology and patterns Additional Information Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available: https://www.mywolterskluwerbenefits.com/index.html Company Overview Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. We are headquartered in Alphen aan den Rijn, the Netherlands. Ranked by Forbes Magazine as among America's Best Large Employers for 2022 - #84 Wolters Kluwer secures 2nd place in Newsweek's Most Trustworthy Companies List 2023 WK #1 for gender equality in the workplace in the Netherlands & #47 worldwide for 2023 Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and requirements. The job description provided is subject to revision and modification at any time. #LI-Hybrid Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Posted 5 days ago

Atmosera logo
AtmoseraPortland, OR
Atmosera empowers businesses to redefine what's possible with modern technology and human expertise. Our exceptional experience across Applications, Data & AI, DevOps, Security, and the Microsoft Azure platform enables organizations to accelerate innovation, enhance security, and optimize operational agility. As a Microsoft Partner with nine specializations, GitHub AI Partner of the Year, a member of the GitHub Advisory Board, and a member of the prestigious Microsoft Intelligent Security Association (MISA), Atmosera expertly delivers cutting-edge, integrated solutions that deliver business value. Project Overview We're developing an AI-powered Electronic Health Record (EHR) platform for senior and assisted living facilities. The platform is built on Microsoft Azure and integrates OpenAI services to streamline clinical workflows, automate documentation, and enhance care delivery. The MVP is being co-developed with a cloud consultancy using modern, scalable technologies. Role Overview As a UX Designer, you'll lead the design of intuitive, accessible, and engaging user experiences across web and tablet interfaces. You'll collaborate with product owners, engineers, and healthcare experts to ensure the platform meets real-world needs and delivers a seamless experience. Key Responsibilities Design user-centric interfaces for core MVP features: Resident dashboards and health summaries- Admissions workflows with PDF ingestion and OCR - Medication administration (eMAR) and reconciliation- Clinical notes and charting templates- Compliance dashboards and alerts Create wireframes, mockups, and interactive prototypes using tools like Figma, Adobe XD, or SketchConduct user research and usability testing with clinical and administrative stakeholdersTranslate complex healthcare workflows into simple, elegant UI patternsCollaborate with frontend developers using React or Angular to ensure design fidelity Contribute to future roadmap features:- Conversational AI interface using Azure OpenAI and Azure AI Search- Family portal and mobile app- Predictive alert visualizations and real-time dashboards Qualifications 3+ years of UX/UI design experience, preferably in healthcare or enterprise SaaS Proficiency in responsive design and accessibility standards (e.g., WCAG) Experience designing for data-heavy applications and complex workflows Familiarity with Agile development and cross-functional collaboration Bonus: Experience with conversational UI or AI/ML interfaces AND Understanding of HIPAA-compliant design principles This is a contractor position in the United States with the ability to work from home but may require travel to a client site. Atmosera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.

Posted 30+ days ago

Ingram Micro. logo

Principals, UX Researcher

Ingram Micro.Irvine, CA

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Job Description

Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more at www.ingrammicro.com

Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!

Job Description

Employer: Ingram Micro Inc.

Job Title: Principals, UX Researcher

Job Location: Irvine, California

Job Type: Full Time

Rate of Pay: $137,550.00/yr.-$205,500.00/yr.

Job Duties: Work with Engineering, Product, and Design Leads to define, influence, and build support for a long-term product strategy. Support the UX Research Team in defining the research roadmaps for Xvantage platforms. Lead and execute the research roadmap and deliver research insights for Xvantage platforms, using in-depth interviews, contextual inquiries, surveys, and usability testing. Work with designers, product managers, and engineers in a domain area to inform product direction based on research findings. Involved in product and feature definition. Partner with data scientists, business analytics, and market research team to pair qualitative context with quantitative insights. Present research results and recommendations to the immediate product team and across the company.

Employer will accept a Bachelor's degree (or foreign equivalent) in Human-Computer Interaction or related field and 5 years of experience in the job offered or in a Web and Digital Interface Designer - related occupation.

Telecommuting / working from home may be permissible pursuant to company policy.

CONTACT: Search by title and apply online at https://www.ingrammicro.com/en-us/careers/work-for-us

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

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