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UX/CX Customer Experience Strategist (Web Designer)-logo
UX/CX Customer Experience Strategist (Web Designer)
A-TEKBethesda, Maryland
Empower, Innovate, Impact! At Team A-TEK, we EMPOWER people to drive INNOVATION that IMPACTS mission! A-TEK operates at the intersection of mission and innovation by applying our deep domain expertise across the federal markets. Embracing our digital-first strategy, A-TEK provides enhanced capabilities in application development, digital transformation, enterprise IT, and scientific services. Our solutions are designed to modernize, automate, secure, protect, and enhance the operations of our federal clients, ensuring they stay ahead in a rapidly evolving digital landscape. Our work is fueled by a passion to serve our clients’ needs and to protect the safety and welfare of Americans. That passion shapes how we nurture our most valuable asset – Our Employees. A-TEK actively cultivates the talent that drives our success and fosters a creative, challenging, and mission-driven work environment for current and future employees. About A-TEK A-TEK operates at the intersection of mission and innovation , delivering tailored solutions that enable federal agencies to stay ahead in a complex digital landscape. Through a digital-first strategy , A-TEK enhances mission capabilities by leveraging deep domain expertise in application development, digital transformation, enterprise IT , and scientific services . Our modern, secure, and automated approaches are designed to support federal operations with agility and resilience. Position Summary A-TEK is seeking a UX/CX Strategist (Web Designer). The UX/CX Strategist is responsible for enhancing the user and customer experience across our client’s products and services. The role demands a creative, data-driven professional who is adept at improving interface design, user satisfaction, and task completion rates. The Web Designer will work in close partnership with the project team, researchers, scientists, and administrative staff focused on safeguarding and improving the nation’s health. This position is based in Bethesda, MD. Key Responsibilities Conduct UX research including journey mapping and prototype testing. Analyze customer data and behavior to inform design. Collaborate with stakeholders, the project team and Product/Service Owners to achieve Product goals. Develop rapid prototypes and interface specifications. Apply HCI best practices and AI-enabled interaction models. Required Qualifications Minimum 6 years of experience in UX/CX strategy and design. Expertise in GUI layout, screen functionality evaluation, and user satisfaction studies. Bachelor’s degree in Computer Science, Graphic Design, Customer Experience, or related discipline. UX or Customer Experience Certificate with 15 credit hours of relevant coursework. Certification in Human-Centered Design (e.g., NN/g UX Certification, HFI CUA). Proficiency in modern UX tools such as Figma, Sketch, Adobe XD, and InVision. Working knowledge of HTML, CSS, and responsive design frameworks. Preferred Qualifications Demonstrated experience in designing federal health IT interfaces (e.g., NIH, HHS, VA), ensuring accessibility and compliance with Section 508, HIPAA, and HITECH. Experience conducting usability testing and applying WCAG guidelines to optimize digital health experiences. The salary range for this position is $100,000 to $135,000 commensurate with experience. #LI-OnSite A-TEK, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected Veteran status.

Posted 3 weeks ago

Senior UX Product Designer-logo
Senior UX Product Designer
LevelpathSan Francisco, California
About Levelpath Founded in 2022 and backed by some of the top venture capital firms in Silicon Valley, Levelpath is on a mission to revolutionize the procurement industry to dare we say… make it delightful. No matter the business size or needs, our platform simplifies the procurement process for everyone in the organization, making enterprises faster, safer, and more transparent. Our passion for procurement is reflected in every aspect of our work. We constantly push the limits to improve procurement operations and, most importantly, delight all users. Designing for Delightful We are obsessed with our customers and our users. We believe that every experience using Levelpath should be delightful. That means rising above the mediocrity of enterprise software and delivering an end-to-end experience that brings joy to our users. The role and opportunity This is an excellent opportunity for a high-performing designer who is an insatiably curious product thinker with a knack for rapidly iterating on simple solutions to complex problems. In this role you will: Spend time with our customers to discover, and understand their underserved needs Work closely with our Head of Design, Product Managers, and Engineers to deliver simple, elegant solutions, from story mapping through rough and high-fidelity prototypes, and continuous iteration Deliver delightful user experiences and interactions on both mobile and web Establish and maintain strong usability standards across our UX on both mobile and web Be responsible for delivering engineering-ready files to our engineering team in a clean, well-documented format Help contribute to and maintain the Design System Be an owner of the work you are responsible for and expected to perform at a high bar What excites us about you You are a product thinker and a systems thinker You are curious and love to dig into big problems You care deeply about the user, can develop empathy for their experiences and make decisions on their behalf You are a UI whiz and believe simplicity, usability, and delightful creativity can live in harmony You understand that Interaction Design is not an afterthought, you design with intent You have both web and mobile experience and understand how they are both the same and different You care about the little things, the details You are collaborative and believe good ideas can come from anywhere or anybody You spend time investing in understanding the problem, not just jumping ahead to solutions You have a clear understanding of process including validating assumptions, seeking feedback from the team –or more importantly from – users, and you refine your work based on what you learn You have strong portfolio that demonstrates your ability to solve problems and deliver delightful experiences Why you should be excited about Levelpath We are an international team of high-performing players who are dedicated to delivering products that exceed expectations. To do that, we work smart, fast, and collaboratively. If this sounds like fun, you’ll love it here. The benefits 100% Medical, dental, and vision insurance Flexible PTO Competitive compensation and equity package Commuter benefits In-office snacks and Friday lunches Team driven happy hours and celebrations

Posted 2 weeks ago

UX Product Lead-logo
UX Product Lead
Agile DefenseArlington, Virginia
At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests. Requisition: 1019 Title: UX Product Lead Clearance: DoD - Top Secret Location: Arlington, VA Overview: As a UX Lead at Agile Defense, you will be responsible for guiding the strategy, design direction, and team execution of user-centered design efforts. This role combines leadership, mentorship, and hands-on UX practice to drive the delivery of thoughtful, accessible, and mission-aligned digital solutions that support data, analytics, and AI adoption within the Department of Defense (DoD). You will lead a cross-functional team of UX practitioners, collaborating with product managers, data scientists, software engineers, and stakeholders to define vision, establish design standards, and ensure delivery excellence across Combatant Commands and Joint Staff engagements. This role requires strong leadership capabilities, a deep understanding of UX strategy and systems thinking, and the ability to guide teams through ambiguity to delivery. You’ll operate at both strategic and tactical levels, elevating design quality, mentoring team members, and directly contributing to key research and design activities as needed. As a direct employee of Agile Defense, you would receive a benefit package that includes health/dental/vision insurance coverage, 401K with company match, PTO & paid holidays, and annual tuition/training assistance. For more information, please visit our website. Responsibilities/Duties: Objective 1: Provide Strategic UX Leadership Across Multi-Team Environments · Guide the development and alignment of UX vision, design standards, and delivery strategy across ADA and IR teams. · Partner with program and technical leadership to ensure design efforts are aligned with product and mission objectives. · Promote adoption of scalable, user-centered design practices in an Agile environment using SAFe or similar frameworks. · Act as the primary advocate for UX within the program, maintaining high standards of quality and accessibility. Objective 2: Lead and Mentor a Cross-Functional UX Team · Provide day-to-day direction, coaching, and professional development for UX researchers, interaction designers, and service designers. · Facilitate team rituals such as critiques, working sessions, and retrospectives to support continuous improvement. · Support performance feedback, growth planning, and onboarding of new UX team members. · Foster a psychologically safe team environment that reflects Agile Defense’s 6H values: Happy, Helpful, Honest, Humble, Hungry, and Hustle. Objective 3: Drive Human-Centered Research and Discovery Activities · Oversee and participate in discovery and research planning to understand complex user environments and mission workflows. · Facilitate stakeholder interviews, usability testing, co-creation workshops, and field research to gather actionable insights. · Ensure research activities are structured to inform both immediate product design and longer-term service delivery strategies. · Advocate for ethical research practices and prioritize accessibility throughout the research lifecycle. Objective 4: Ensure High-Quality Design Execution from Concept to Delivery · Guide the creation of design artifacts including journey maps, wireframes, interactive prototypes, service blueprints, and UI specifications. · Review and provide actionable feedback on design deliverables to ensure cohesion, usability, and alignment with mission goals. · Collaborate with developers and product teams to translate research and design into functional, user-centered solutions. · Participate in program increment planning and sprint reviews to integrate design effectively within agile workflows. · Facilitate the “conception though completion” of large-scale digital products, in conjunction with Product teams that can be composed of Engineering, web applications and UX Design Objective 5: Communicate Value of UX and Build Design Maturity · Serve as a liaison between design and non-design stakeholders, translating user insights into business value and mission relevance. · Create compelling design presentations and narratives to advocate for research findings and product recommendations. · Support program-level reporting, documentation, and measurement of UX impact through defined KPIs and qualitative feedback loops. · Contribute to internal design community efforts, sharing best practices, templates, and thought leadership. Required Skills/Qualifications: · The ideal candidate will have a strong background in UX and UI design, and extensive experience designing end to end experiences for native applications · Driving end-to-end product design by working with researchers to understand customer needs and define opportunities through usability studies and analyzing data trends · Ability to collaborate with development teams to ensure design implementation meets high quality standards · At least 5 years of experience with UX/UI design · At least 5 years of experience designing end to end native experiences · At least 5 years of experience with design and prototyping tools · At least 3 years of experience working with cross-functional teams and managing partner relationships About Us : Agile Defense delivers IT strategy, cloud, cybersecurity, application, data and analytics, enterprise IT, intelligence analysis, and mission operation support services to accelerate technical performance and efficiency for Defense, Civilian, and National Security & Federal Law Enforcement clients. Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are. We also believe in supporting our employees by offering a competitive and comprehensive benefits package. To explore the benefits we offer, please visit our website under the Careers section. Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do. Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated. Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support. Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task. Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges. Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Posted 4 days ago

G
SAP UX Architect - Automotive Enterprise Applications
GokenFoster City, California
Headquartered in Dublin, Ohio, Goken America is an Engineering Services and Product Development company founded in 2004. At Goken America we strive to expand and deliver upon our company motto of “Creating Something Different”. We are continually striving to strengthen our organization, and are always seeking talented individuals who have a strong desire to work in an environment where they can make a difference. Our “Vision” is to empower our associates to affect change wherever change is needed. Our “Mission” is that in building trust we foster greatness in our people, excellence in our clients and impact in our communities. Goken America provides an excellent benefits package, one month of paid time off per year and a very competitive compensation plan. In addition, when applicable, we will also provide relocation assistance, temporary housing, visa support and other fringe benefits. We’re hiring a UX Architect to lead the design and road-mapping of a major ERP transformation for an automotive product development team. You’ll partner directly with a Technical Program Manager and the Business Applications team to architect user experiences tailored to executive workflows and core back-office functions. This is a hybrid role for someone who thrives in both design thinking and technical execution, particularly with ERP systems like SAP S/4HANA. Responsibilities Design UX for ERP workflows, interfaces, and dashboards tailored to users Translate business requirements into wireframes and front-end workflows for SAP-integrated systems Partner with engineering and business apps teams to support ERP migration and interface development Review and iterate on designs based on user feedback and evolving project goals Implement components or collaborate on coding tasks as needed, especially within SAP-related environments Maintain design consistency and usability across tools while adapting to backend constraints Requirements Bachelor's/Master's degree or equivalent practical experience in Design, Human-Computer Interaction or related field 4+ years experience in UX or product design for complex systems Experience with automotive or transportation systems Excellent communication and presentation skills Proficiency in UX design tools and methodologies Experience designing across multiple platforms and working with technical/design teams to create user flows, wireframes and building user interface mockups/prototypes Wireframing and Prototyping tools: Axure, Invision, JustinMind, Balsamiq Project Collaboration and Task Management tools: Google Docs, JIRA, Confluence, Lucid ERP tools: SAP Ariba, Anaplan, SAP S/4Hana Pay range for California: $58-65.00/hr. #LI-LD1 $58 - $65 an hour Goken America (“Goken”) is committed to Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other applicable protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is, in simple terms, a change in the way things are typically done which will ensure an equal employment opportunity. Please inform Goken’s personnel representative if you need assistance completing this application or to otherwise participate in the application process.

Posted 2 weeks ago

Senior UX Designer-logo
Senior UX Designer
Texas Capital BankAustin, Texas
Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow. While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives . At Texas Capital, we do more than build business success. We build long-lasting relationships. Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO). Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News ’ Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate’s 2023 list of Best Regional Banks. For more information about joining our team, please visit us at www.texascapitalbank.com . Texas Capital Bank is seeking a creative and strategic User Experience (UX) Designer to craft intuitive, engaging, and user-centered digital experiences across our platforms. This role will transform complex business requirements into elegant design solutions that enhance the customer journey and drive digital innovation. The ideal candidate will be a strong advocate for the user, a skilled communicator, and a collaborative partner across cross-functional teams. Responsibilities: Transform cross-functional business requirements and objectives into engaging, simple, and intuitive design solutions that solve complex design problems and evolve the customer experience Conceptualize and design the features and functions for Texas Capital Bank’s digital platforms Produce journey maps, wireframes, and design systems to create low to high fidelity prototypes for a range of platforms including internal applications, corporate websites, landing pages, digital onboarding, and online banking portals Convey ideas, solutions and recommendations using a range of communication and storytelling techniques to inspire and align audiences on vision and direction Workshop product definition by shepherding stakeholders and partners through discovery sessions to uncover pain points and opportunities Collaborate with product owners and platform delivery teams to manage design delivery of the consumer digital experience Be the evangelist for the customer; advocating on their behalf for user-centered design practices throughout the product lifecycle to advance usability and utility of our digital products Educate internal partners on current digital technologies, UX trends, and changing customer expectations of digital experiences inside and outside industry. Qualifications: Minimum of 5 years of relevant experience in Product Design, UX Design, UI Design Bachelor's degree or higher in Interaction Design, User Experience (UX) Design, Service Design, Visual Design, Human-Computer Interaction (HCI), or related fields Proficiency with standard design tools such as Figma, Adobe Creative Cloud, Sketch etc. Familiarity with Agile SDLC methodologies, experience with working with an iteration-based development process. Experience working across multiple platforms (e.g., websites, web applications, mobile apps, etc.) with an understanding of how designs translate to code A portfolio that demonstrates your ability to adapt design best practices to digital experiences across web and mobile Financial services industry experience preferred, but not essential The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.

Posted 3 weeks ago

UX Research Intern - Fall 2025-logo
UX Research Intern - Fall 2025
PrizePicksAtlanta, Georgia
At PrizePicks, we are the fastest-growing sports company in North America, as recognized by Inc. 5000. As the leading platform for Daily Fantasy Sports, we cover a diverse range of sports leagues, including the NFL, NBA, and Esports titles like League of Legends and Counter-Strike. Our team of over 450 employees thrives in an inclusive culture that values individuals from diverse backgrounds, regardless of their level of sports fandom. Ready to reimagine the DFS industry together? We’re looking for a thoughtful and driven UX Research Intern to join our team! This is a fantastic opportunity to work alongside senior researchers, gain exposure to the entire research process, and make a tangible impact on our products. The ideal candidate brings curiosity, a strong sense of independence and initiative, as well as a foundational understanding of basic UX Research methods and principles. This is a highly collaborative internship where you’ll get to partner closely with cross-functional teams (e.g., product management, design) and learn the practical application of UXR in product development. What you’ll do: Partner closely with the PrizePicks UX Research team and learn by both observing/shadowing other UXRs and participating in end-to-end research studies Collaborate with Senior UX Researchers to identify research opportunities and assist with the creation of study materials (e.g., research plans, discussion guides) Conduct hands-on research: Gain practical experience with core UX research methods, including usability testing and in-depth interviewing Analyze and synthesize data: Help organize, analyze, and interpret qualitative data to identify key themes and insights. Communicate findings: Assist in preparing and presenting research findings in a clear, concise, and compelling manner to various cross-functional partners, enhancing the user experience What you have: Basic familiarity with UX Research processes and qualitative methods (e.g., usability testing) Strong willingness to learn and challenge yourself: An enthusiastic and proactive attitude towards acquiring new skills and knowledge in UX Research Excellent written and verbal communication skills Strong analytical mindset and an enthusiasm for solving interesting problems Strong willingness to learn and adapt, with the ability to accept and incorporate feedback from mentors What makes you stand out: Coursework or a degree in Psychology, Human-Computer Interaction, Human Factors, Cognitive Science, Anthropology, or similar A portfolio demonstrating your academic and/or personal research projects Familiarity (or a passion!) with sports, daily fantasy, sports betting, etc. Where you’ll live: This is an on-site position requiring the employee to work full-time from our PrizePicks headquarters in Atlanta. #LI-Onsite Working at PrizePicks: The typical salary range for this position is $35.00 to $38.00. At PrizePicks, we consider your role, level, and where you'll be working when determining our salary ranges. The compensation info you see on our job postings gives you an idea of the starting pay range for the position. Your actual pay within that range will depend on your specific work location, as well as your skills, experience, and education. Your recruiter will be happy to chat more about the specific pay range for your location and how we arrived at it during the hiring process. This application period will remain open for 30 days. We’re committed to finding the best candidate, so this date may be adjusted, and any changes will be reflected in this posting. Date Posted: 7/28/2025 Benefits you’ll receive: In addition to your great compensation package, full-time employees will be eligible for the following perks: Company-subsidized medical, dental, & vision plans 401(k) plan with company match Annual bonus Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!) Generous paid leave programs, including 16-week paid parental leave and disability benefits Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked Company-wide in-person events and team outings Lifestyle enhancement program Company equipment provided (Windows & Mac options) Annual performance reviews with opportunities for growth and career development You must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. PrizePicks is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Posted 2 days ago

Senior UX Designer I-logo
Senior UX Designer I
RainFocusSalt Lake City, UT
RainFocus, one of the most innovative software companies, is in search of an exceptional Senior UX Designer I. About RainFocus RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting. About the Role You’ll play an important part in the entire product development process, from brainstorming to launch. You’ll be part of a UX team where each designer is responsible for different areas of our product and integrated into individual scrum teams. You’ll be a driver for all aspects of product design and execution, including pitching ideas, designing the experience (visual design, interaction design, and prototyping), and communicating the solutions to necessary audiences within the company. You’ll work closely with the Product Manager and Developers to create elegant solutions to problems our customers are facing. The product team also includes front-end developers who share our passion to deliver a great user experience throughout our platform. We're looking for someone who: Has at least 5 years of experience on a product and UX team, ideally for a SaaS application. Has a portfolio of top-notch product work that demonstrates strong design thinking and methodologies. Has the ability to clearly communicate design rationale and conceptual ideas. Can define success metrics for a new product or feature, and create the appropriate mechanisms to measure success after it launches. Is in tune with what is going on in the world of technology, and considers how they might implement new thinking and ideas in their work. Naturally seeks to mentor and inspire more junior designers on the team, and to lead by example. Is curious, hungry to learn, and loves to understand how things work. Is nimble and thrives in a feedback cycle measured in hours rather than weeks. Partners across teams at every stage to deliver the highest level of quality. Can assess customer usage patterns and remove roadblocks to help them successfully complete key tasks. Can validate designs directly with customers, and use both data and customer feedback to refine concepts or new features. Loves to see their work ship — quickly. Has strong business acumen and ability to think strategically about product initiatives. Proficient in UX research techniques and testing activities to assess user behavior. Wants to take responsibility for and measure the success of new designs. Has a "get it done" attitude and proven background of delivering beautiful work again and again. Is a proactive communicator, strives to be articulate and empathetic in their interactions, and likes to share their work early and often. Preferred Skills: Experience in events industry Experience in marketing Understanding of basic coding Experience using AI in the UX process Why work at RainFocus? At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities. What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!

Posted 1 week ago

Sr Director, Head of UX-logo
Sr Director, Head of UX
CDK GlobalAustin, Texas
About Us CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. The Role We are seeking a dynamic and visionary Sr Dir, Head of User Experience (UX) with a unique combination of product management and UX leadership expertise to lead our UX team and drive the design and optimization of user interfaces across our entire product portfolio. This role requires someone who has evolved from product management into UX leadership, bringing a holistic understanding of both product strategy and user experience design. The ideal leader will provide exceptional customer experience while unifying the product experience across all CDK's offerings, with a particular focus on integrating AI capabilities to streamline workflows, eliminate unnecessary steps, and provide intelligent insights. This individual will be responsible for shaping the overall UX vision through an enterprise-wide lens, leading a team of UX professionals, and working collaboratively with cross-functional teams to ensure that our software products are user-friendly, AI-enhanced, and meet our clients' evolving needs. Responsibilities and Essential Functions: Strategic Leadership & Vision UX Strategy with Product Management Perspective : Develop and maintain a comprehensive UX strategy that aligns with the company's overall goals and vision, leveraging product management principles to ensure market-driven design decisions. Continuously refine and adapt the strategy to respond to market trends and user feedback. AI Integration Strategy : Lead the integration of AI capabilities across the user experience, focusing on workflow optimization, step elimination, and intelligent insights delivery. Define how AI can enhance user productivity and decision-making within our enterprise product suite. Holistic Enterprise View: Take a comprehensive, enterprise-wide approach to UX design, ensuring consistency and synergy across all CDK products while identifying opportunities for AI-driven improvements. Team Leadership & Development Team Leadership : Coach and mentor, a team of UX designers, researchers, and other professionals, cultivating a creative and collaborative work environment while fostering a culture of innovation and excellence. Manage MSP team members and drive accountability to goals and KPIs. Ensure the team is well-prepared to deliver high-quality UX solutions. AI-UX Capability Building : Develop team expertise in AI-enhanced UX design, ensuring the team stays current with AI/ML capabilities and their application to user experience optimization. Research & User-Centered Design User Research : Oversee user research initiatives to gain a deep understanding of customer needs and preferences. Use this data to inform product design, development decisions, and overall strategic roadmap, with particular attention to opportunities where AI can address user pain points. User-Centered Design with AI Enhancement : Promote user-centered design principles throughout the product development lifecycle, ensuring designs are rooted in user feedback, usability best practices, and data-driven insights. Focus on creating unified experiences that leverage AI to anticipate user needs and streamline interactions. Workflow Optimization: Identify and eliminate unnecessary steps in user workflows through intelligent AI integration, creating more efficient and intuitive user experiences. Cross-Functional Collaboration Product-Engineering Collaboration: Collaborate closely with product managers and engineering teams to translate user requirements into tangible product features and enhancements, leveraging product management background to bridge strategic and tactical execution. Strive for seamless integration of UX and AI capabilities into the development process. AI Implementation Partnership : Work with data science and AI/ML teams to identify opportunities for intelligent automation, predictive insights, and enhanced user experiences across the product portfolio. Measurement & Optimization Metrics and Measurement: Establish key performance indicators (KPIs) to measure the success of UX initiatives and track improvements in user satisfaction and engagement. Analyze user data, feedback, and usability testing results to inform design decisions and prioritize enhancements, including AI effectiveness metrics. AI Insights Integration : Implement systems to gather and analyze user behavior data, using AI to generate actionable insights that inform continuous UX improvements and workflow optimizations. Design & Development Excellence Prototyping and Testing: Create prototypes and conduct usability testing to validate design concepts and iterate on solutions, including AI-enhanced features. Use feedback to improve the user experience and AI integration effectiveness. UX Guidelines and Standards: Establish and maintain design guidelines and standards to ensure consistency and coherence across products, including standards for AI integration and intelligent user assistance. User Engagement and Feedback Loops: Implement strategies to gather and analyze user feedback, ensuring that customer insights are integrated into product improvements and AI enhancement opportunities. Inclusive Design & Operations Accessibility and Inclusivity: Ensure that products are designed to be accessible to all users, including those with disabilities, and promote inclusivity in design practices, including AI-driven accessibility features. Budget and Resource Management: Manage the UX budget and resources efficiently, aligning them with business priorities and project timelines. Continuous Improvement: Implement best practices and industry trends to stay at the forefront of UX design and AI integration. Promote a culture of continuous improvement within the UX team. Required Qualifications and Skills: Education & Experience Bachelor's degree in a relevant field (e.g., Human-Computer Interaction, UX Design, Psychology, Design, Product Management, Business) 12-15 years of related experience, with significant background in product management that evolved into UX leadership 8-10 years of managerial experience, with demonstrated success transitioning from product management to UX leadership roles Must be willing to travel as required Core Competencies Product Management Foundation: Proven background in product management with deep understanding of product strategy, roadmap development, and market-driven decision making Enterprise-Wide UX Leadership: Extensive experience in Enterprise-Wide, Product Lead UX design and strategy, with a proven track record of delivering successful user experiences across complex product portfolios AI Integration Expertise: Experience with AI/ML integration in user experiences, including workflow automation, intelligent insights, and predictive user assistance Strong leadership and team management skills - Must demonstrate the ability to drive accountability and high engagement Technical & Design Skills Proficiency in UX design tools, such as Adobe XD, Sketch, Figma, or similar Understanding of AI/ML capabilities and their application to user experience design In-depth knowledge of user research methodologies and usability testing Experience with data analytics and AI-driven insights platforms Familiarity with web and mobile application development processes Collaboration & Communication Excellent communication and collaboration skills Proven ability to work with AI/ML teams and data scientists to integrate intelligent capabilities into user experiences Experience working in cross-functional teams and collaborating with product management and development teams Demonstrated success in holistic, enterprise-wide product thinking and execution Preferred Qualifications and Attributes: Masters or advanced degree in UX, Product Management, or related field Pragmatic Institute Experience or similar product management certification Experience with AI/ML platforms and workflow automation tools Background in enterprise software and complex product ecosystems Demonstrated success in leading digital transformation initiatives Salary Range: $230,000 - $270,000 CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to: Paid Time Off (PTO) 401K Matching Program Tuition Reimbursement At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law. Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

Posted 2 weeks ago

UX Designer-logo
UX Designer
MaticMountain View, California
Overview Matic is bringing families out of the stone age of remarkably dumb disc home robots. Humanity spends ~2.5 trillion hours annually on home chores, worth $25 trillion in wasted economic value. We are on a mission to recapture this time and value with fully autonomous, useful, elegant, and affordable Wall-E-esque home robots that families love and cannot fathom their lives without. Our approach In 2017, we observed 200+ self-driving car startups and an equal number of industrial robotics startups, but the home autonomy and robotics space had been dramatically overlooked. While AI is becoming more ubiquitous, families are still stuck spending dozens of hours per week on repetitive household chores. At Matic, we're leveraging advanced technology to address this problem. We've started by reimagining our first product in fully autonomous floor-cleaning robots. Just like consumers adopted Cell Phones, then PDAs, then iPods and Blackberries before adopting the iPhone to replace all, we believe that consumers will adopt single-purpose, elegant, and affordable robots that belong and become part of their homes first before we get one-robot-to-rule all chores. Our goal is to continue automating other forms of household labor, shipping useful, affordable, and privacy-first robots to our users that solve real problems while building iteratively toward more complex tasks and capabilities over time. Privacy first Our robots are also private by design, with all the computes on the edge device. We believe that families shouldn't have to jeopardize their privacy just to get some help with the constant drudgery of home chores. Who we are We are a consumer robotics product company solving real customer problems. We start with a problem, think of an elegant solution in the form of robots, and conduct necessary research to build products that just work. We believe families want solutions to their problems, and AI & robots enable us to solve them. Who we are NOT We are NOT a Robotics Foundation Model research lab, a humanoid builder, or a robotics software platform company. We build fully autonomous, useful, elegant, and affordable Wall-E-esque robotic products that kids, pets, and families love! About the role We’re looking for a UX Designer to support our growing app experience. You'll collaborate closely with our lead designer, engineers, and leadership team to improve usability, design new features, and evolve the overall customer journey. This is a rare opportunity to work hands-on across the product lifecycle—from wireframes to visual polish—while contributing to a physical + digital product in the robotics space. What you’ll do: Design intuitive, thoughtful app experiences, including feature flows, onboarding, and UI refinements Create wireframes, user flows, mockups, and lightweight prototypes (primarily in Figma) Help maintain and evolve our design system for mobile (iOS/Android), ensuring consistency and usability Collaborate with engineering to ensure high-quality implementation Support user research efforts and turn insights into actionable design improvements Contribute to support- and marketing-facing UX moments (e.g. in-app messages, setup flows, empty states) What we look for: 0–2 years of experience in UX, product, or interaction design (internships and bootcamp experience welcome) Portfolio that shows clear thinking, good visual instincts, and real-world UX process Proficiency with Figma, including working with components and design systems Interest in interaction design and how motion, timing, and feedback improve usability Basic understanding of usability principles and mobile platform patterns Strong communication and collaboration skills Bonus: basic animation skills (especially using Lottie), or experience working on physical/digital products Our team Matic is a tight-knit and collaborative team, singularly focused on building products our customers will cherish. We’re ultra-hardworking people committed to solving tough problems that save our precious time and energy. At Matic, we're eager to take risks and test convention. We love diving headfirst into hard problems — even if it means some failures along the way. We work smart, hard, and long (in that order), chasing innovation and human impact. We highly value individual ownership and take meticulous pride in the work we do, knowing our efforts affect both one another and our customers. Those who value curiosity and learning and who don’t shy away from hard problems thrive at Matic. If you are genuinely committed to innovation and improving the lives of others, we’d love to hear from you. Apply If you're feeling excited about this opportunity at Matic, then apply, even if you don't feel that you meet every single requirement. We're eager to meet people who are keen to learn and are passionate about what Matic is building. We want to hear how you can contribute to our team in a variety of ways – not just the above boxes.

Posted 2 weeks ago

Senior UX Designer (Contract Pool)-logo
Senior UX Designer (Contract Pool)
Grand StudioChicago, IL
Senior Designer // Experience Design (Contract) This role is for our contract pool. We qualify freelance designers and find the right projects for their skills. At Grand Studio, our teams collaborate to explore digital products and services in a consulting environment. At our studio, not only do our designers, both full-time and contract, contribute to the success of client projects, everyone is invited to help build our culture and design practice with us. That means we look for people who care about their craft, care about their teammates, and most importantly, care about humanity. Our Senior Designers are passionate about finding the right design methodologies to craft unique approaches to challenging client projects. They help project teams with everything from uncovering actionable insights around customers to designing the most compelling digital products and services grounded in user value. They are versatile to help determine project strategy, mentor teammates, and create client deliverables.  We invite you to be a part of the journey of evolving a consultancy fit for designers, built by designers. A great Senior UX Designer at Grand Studio often has... Professional design experience (consulting/agency experience is extra handy) A rich understanding of the end-to-end design process and evidence of using appropriate methods to inform a UX design system Experience in communicating with technology teams and other stakeholder groups Comfort in delivering functional specifications and content logic for technology The drive and autonomy to work well independently in a remote environment (at least for now!) but also an ease for communication and collaboration during team working sessions What you can expect from us… Collaborative and supportive environment  Staffed 100% to a project for the duration of the contract Ability to flex within focus areas and build new skills Exploration of all avenues of human-centered design Potential to move to a full-time role within the first three months Remote friendly events, team and office lunches, and celebrations Bring your whole self to work Grand Studio believes that teams diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective create better work. We are dedicated to creating an environment where everyone, from any background, feels included and supported to do their best work. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.  In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.    Please be sure to include work samples, it could be in the form of your website, a PDF, a dropbox link- we don’t care, we just want to see work that shows expertise in designing for complex digital products or services grounded in what's possible, what's helpful and what the business can support. All submissions without this will not be considered. Powered by JazzHR

Posted 2 days ago

C
User Experience (UX) Lead
Cambridge International Systems IncDoral, FL
When you join the Cambridge team, you are part of a skilled and talented global community that is united by a set of core values: commitment, integrity, and perseverance. Join our team and help us confront today’s most threatening and complex obstacles! Cambridge International Systems, Inc. has a full-time User Experience (UX) Lead  opportunity available based in Doral, FL. Qualified candidates for this job must possess a current DoD Secret security clearance  with the ability to obtain a TS/SCI.   ROLE RESPONSIBILTIES Our SCITES 2 program supporting US Southern Command has an exciting, challenging opportunity for someone versed in DoD enterprise environments and UX. Person hired for our User Experience (UX) Lead will perform the following types of tasks/functions: Identify and implement technologies needed for users to interact seamlessly with the Enterprise Information Environment (EIE). Collect and extract data utilizing technical sensors and user feedback. Employ insights to mitigate potential issues. Ensure continuous awareness of the USSOUTHCOM user environment. Provide a proactive and data-driven approach to identify and mitigate issues. Identify problems, degradations, or outages for immediate escalation or review. Make recommendations to optimize and automate processes to increase user benefits, value, and satisfaction. Continually improve and maintain IT and Cyber systems performance. Accountable across the entirety of the SCITES 2 program ensuring IT and cyber systems relevant, data-centric, and integrated into USSOUTHCOM decision support frameworks. REQUIRED QUALIFICATIONS Must possess an active DoD Secret security clearance with the ability to obtain a TS/SCI. Bachelor’s degree in Computer Science, Cybersecurity, Management Information Systems, Information Technology, or equivalent combination of training, experience and education. 12+ years of experience with IT and engineering ideally in support of DoD enterprise environments. DoD 8570/8140 IAT II Certification (Security+, CCNA-Security, CySA+, CND) PREFERRED QUALIFICATIONS DoD 8570/8140 IAT III or IAM III (CASP, CCNP, CISA, CISSP, CCISO) IT and Professional Certifications such as ITIL4, CDMP, CDPSE, PMP, etc. Master’s degree in Computer Science, Cybersecurity, Management Information Systems, Information Technology, or a related field. Experience with automation and containerization. Prior experience supporting USSOUTHCOM. Spanish Language Proficiency. TRAVEL REQUIREMENTS In rare occasions, overnight travel may be required. PHYSICAL ENVIRONMENT AND WORKING CONDITIONS Cambridge International Systems complies with Temporary Duty Station (TDY)/Outside Continental United States (OCONUS) vaccination requirements.  If this position requires OCONUS travel (listed above),  Vaccine Recommendations by AOR | Health.mil  lists out applicable current vaccination requirements by location. Must be able to work in an office environment, sitting at a desk, looking at a computer for most of the workday. Work is physically comfortable; the employee has discretion about sitting, walking, standing, etc. May be required to travel short distances to offices/conference rooms and buildings on site.  BENEFITS AND PERKS Cambridge International Systems is committed to investing in our employees and their future by providing them with competitive compensation, career development opportunities, comfortable working conditions, and a comprehensive benefits package, some of which are listed below: Medical, dental, vision, Life/AD&D/STD/LTD insurance 401(k) matching and immediate vesting Paid time off and holidays Generous tuition & training assistance program Relocation assistance Sign-on bonuses Referral bonuses Performance-based bonuses Community involvement & outreach Wellness program Employee Assistance Program (EAP) Tickets at Work Refer to a friend If you know someone who may be interested, please share this posting.  We are a growing team and there may be more opportunities like this one here at Cambridge International Systems! MORE ABOUT US At Cambridge, we recognize innovation and agility grow through diverse collaboration. Our team is comprised of unique individuals, and it is our policy to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations. If you are a qualified individual with a disability or a disabled veteran requiring assistance with the application process, please visit  https://cbridgeinc.com/accessibility/  for information on how to request assistance. Powered by JazzHR

Posted 1 week ago

Senior Product (UX) Designer-logo
Senior Product (UX) Designer
VasionLehi, UT
Vasion is looking for a Senior Product Designer who exemplifies our core values and wants to be part of our growing team. We are committed to making digital transformation attainable to everyone by building an affordable, integrated SaaS solution that simplifies business processes. Vasion offers a flexible working environment to 300+ employees worldwide, including at our global headquarters in St. George, Utah, or in one of our other offices in the UK, Germany, and Lehi, Utah. This role is based in the Lehi, UT area, with a hybrid schedule that includes a few days each week in the office. POSITION SUMMARY As a Senior Product Designer, you’ll play a key role in shaping thoughtful, user-centered experiences across our platform. You’ll take ownership of projects from discovery through execution, collaborating closely with product managers, engineers, researchers, and fellow designers to deliver high-quality solutions that balance user needs and business goals. This role is ideal for a seasoned designer who enjoys solving complex problems, thrives in cross-functional teams, and brings craft, curiosity, and strategic thinking to their work, while still being deeply hands-on. RESPONSIBILITIES Lead large, ambiguous design projects, creating elegant design solutions that align with business goals and user needs. Collaborate cross-functionally with Product, Engineering, and Research to define and solve the right problems. Simplify complexity into clean, user-friendly experiences. Leverage data and user insights to inform, validate, and refine your design decisions. Own end-to-end design, from research and ideation to polished mockups and prototypes. Contribute to the design system and uphold accessibility and usability best practices. Participate in design critiques and contribute to a collaborative, high-performing team culture. Requirements 5+ years of experience in product/UX design, ideally within SaaS or enterprise environments. Proven ability to lead design on a product or feature area and drive outcomes. A portfolio that demonstrates strong interaction and visual design skills, along with a clear design process. Ability to clearly articulate design decisions and rationale to stakeholders. Proficient in modern design tools, especially Figma. Working understanding of front-end development and how design translates into code. Demonstrated interest in mentoring peers and fostering a positive team environment. Bachelor's Degree in UX Design, HCI, Interaction Design, Computer Science, or a related field—or equivalent professional experience. Benefits Competitive pay 401(k) with company match Company-contributed HSA Discretionary vacation bonus Time Off & Flexibility Flexible paid time off Flexible work environment Paid parental leave Growth & Development Training and advancement opportunities Wellness & Support Mental health wellness support Financial wellness education Office Perks (Lehi, UT) Gym access Snacks & drinks Monthly All Hands lunch Our Core Values At Vasion, we seek individuals who exemplify our core values and strive to become: Action Owners (Extreme Ownership by Jocko Willink and Leif Babin) Candor Seekers (Radical Candor by Kim Scott) Relationship Builders (Leadership and Self-deception by The Arbinger Institute) Storytellers (Building a StoryBrand: Clarify Your Message So Customers Will Listen by Donald Miller) More About Vasion Visit vasion.com/careers/ Additional Information Vasion is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation, and other legally protected characteristics.

Posted 3 weeks ago

Senior UX Designer - Strategy & Systems-logo
Senior UX Designer - Strategy & Systems
CoCreativNew York, NY
About Us Globaledit, a division of CoCreativ, is the leading provider of a powerful SaaS platform that optimizes and accelerates creative production. We are Private Equity-backed, based in New York City & Los Angeles with a well-established client base. Our Clients include leading fashion brands, retailers, and entertainment companies. This role is a hybrid position based onsite in our offices in Tribeca 3 days per week. Job Description Globaledit is undergoing a transformation from a trusted digital asset management platform into the central creative operations hub for modern e-commerce teams. To bring this vision to life, we’re looking for a Senior UX Designer who can lead our upstream UX strategy and conceptual thinking. You’ll take ownership of understanding our customers’ goals, pain points, and workflows, and translate those into elegant, modular user experiences. While our existing product designer focuses on visual design and polish within our design system, your superpower is making sense of complexity - mapping flows, designing interfaces that scale, and testing ideas before we build. This is a hands-on, high-impact role for someone who’s energized by systems thinking, user research, and early-stage concepting. Responsibilities Own and drive the early phases of UX design: research, problem definition, user journeys, wireframes, and rapid prototyping. Translate customer pain points and business objectives into testable UX flows and system-level interaction models. Lead structured discovery processes—whether through user interviews, analytics, customer feedback, or collaborative workshops. Explore and validate modular UX approaches that allow teams to build workflows across connected platforms. Partner closely with product, engineering, and visual design to ensure your concepts are grounded in technical feasibility and business value. Help evolve our design system’s structure to support more dynamic, customizable, and extensible workflows. Mentor and pair with our current designer on upstream UX and research best practices. Requirements Experience 7+ years of experience in UX or product design, preferably within B2B SaaS or platform-centric tools. Deep experience working on complex systems with multiple user roles, workflows, or integrations. A portfolio that showcases systems thinking, UX strategy, and concept work (not just polished UI). Experience leading user research and synthesis, and translating findings into usable, testable frameworks. Proficiency with Figma and common prototyping tools. Strong collaboration and communication skills—you know how to tell a compelling product story. High comfort level operating in ambiguous, evolving product environments. Nice to Have Experience working on creative, media, or e-commerce tools. Familiarity with DAM, PIM, CMS, or workflow orchestration platforms. Exposure to AI-powered design or content workflows. Background in service design or modular interface design. Benefits The anticipated salary range for this role is $150,000 - $175,000 annually. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience, and skills relative to the defined job requirements. This is a hybrid role with several days per week onsite in our studios in Tribeca and requires flexibility to work in-office and remotely. We offer a competitive benefits package including major medical, dental and vision insurance, FSA, HSA, and employee discounts. Industrial Color is a division of CoCreativ, a family of integrated creative production companies. Industrial Color partners with top brands, agencies, and creative professionals providing a full range of essential production services. For over 30 years, we've led the industry through a culture of innovation, bringing state-of-the-art digital production and post-production solutions to our clients. Our headquarters is based in Tribeca, NY, with offices in Los Angeles and studios in Brooklyn and Los Angeles. Our clients include: L'Oreal, Publicis, Procter & Gamble, Tommy Hilfiger, Absolut Vodka, Nike, Estee Lauder, Amazon.

Posted 1 week ago

X
Sr UX Researcher
XperiencOps IncPleasanton, CA
XOPS is a fast-growing startup building the future of observability and automation for IT operations. Our platform unifies complex system data to deliver visibility, control, and intelligent workflows across the enterprise, empowering IT teams to manage the entire employee technology lifecycle with precision. As industries embrace AI to automate cars, rockets, and even farming, IT operations remain stuck in the past, reliant on spreadsheets and manual processes. We believe it is time for a change. At XOPS, we are pioneering autonomous IT operations, freeing teams from tedious tasks and elevating them into strategic leadership roles. Our mission is to drive operational excellence, financial stewardship, and security across the enterprise, while transforming the employee experience. We are just getting started, and we are looking for exceptional teammates to help shape the future. XOPS is seeking a Sr UX Researcher to join our team and work in our office in San Jose, CA or Pleasanton, CA. In this role, the Sr UX Researcher will be you'll be instrumental in uncovering insights that drive our product strategy and design decisions. Working alongside product designers, product managers, and engineering teams, you'll help ensure we're building solutions that truly resonate with enterprise users and solve real business problems.  Requirements What you will do:    Design and conduct qualitative and quantitative research studies including user interviews, usability testing, field studies, surveys, and competitive analysis  Synthesize research findings into actionable insights for product and design teams  Identify patterns and opportunities from research to influence product roadmap and feature prioritization  Create and maintain user personas, journey maps, and other artifacts that document user behavior and needs  Develop a research repository and establish processes for sharing insights across the organization  Advocate for enterprise users' needs throughout the product development process  Collaborate with sales and customer success teams to facilitate access to users and stakeholders  Build and maintain a research participant pool of enterprise users  Present research findings to various stakeholders, including executive leadership  Requirements  4+ years of UX research experience, with at least 2 years focused on enterprise software  Experience researching complex workflows and systems used by professional users  Strong knowledge of various research methodologies and when to apply them  Experience conducting research with hard-to-reach users and stakeholders across organizational hierarchies  Excellent communication skills with the ability to translate technical findings into compelling stories  Demonstrated ability to influence product decisions through research insights  Experience working in agile environments and adapting research methods to fit rapid development cycles  Portfolio showcasing research projects, methodologies used, and resulting product impacts  Ability to work independently and manage multiple priorities.  You are highly driven and bring a strong sense of urgency and focus in everything you do  Bonus  Experience with B2B SaaS products and understanding of enterprise sales cycles  Background in [specific industry relevant to your startup]  Familiarity with design thinking methodologies  Experience establishing or evolving UX research practice in growing organizations  Knowledge of data privacy considerations when conducting research in enterprise environments  Experience with remote research tools (e.g., UserZoom, UserTesting, Lookback, Maze)  Background in a related field such as human-computer interaction, cognitive psychology, or anthropology  For this role, the estimated base salary range is between $153,000 - $187,000 USD. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. Benefits Competitive Compensation: Salary, Equity, and 401K Comprehensive Vision, Dental, and Healthcare plans Discretionary Time off Policy (If you need time off, take time off!) 11 Company-paid Holidays Hybrid Work Policy - 3 days in office/2 days remote A chance to be part of a rapidly growing startup and make a real impact!

Posted 3 weeks ago

UX Designer-logo
UX Designer
ValidityBoston, MA
About the Role Validity is seeking a talented UX Designer   - SaaS MarTech to join our product team. In this role, you'll work on complex user experience challenges for our suite of email success and optimization products. You'll create intuitive interfaces that help our customers understand complex data, streamline their workflows, and maximize the value of our solutions. Team Dynamic Validity's product team values collaboration, user-centered thinking, and data-driven decision making. You'll join a group that's passionate about solving complex problems for our enterprise customers while maintaining a healthy work-life balance. Position Duties and Responsibilities Design user flows, wireframes, mockups, and interactive prototypes for new features Create clear, actionable data visualizations that help users extract insights from complex data Collaborate closely with product managers and engineers to identify opportunities, shape product direction, and iterate based on customer feedback Conduct usability testing and incorporate findings into your designs Apply and extend our design system to maintain consistency Lead and drive projects, fully owning responsibility for the holistic experience of products within the assigned product area   Transform complex user needs into elegant, intuitive solutions Present design concepts and rationale to cross-functional stakeholders Required Experience, Skills, and Education 3-5 years of UX design experience with B2B SaaS MarTech products: Email Marketing Platforms or Tools, Email Marketing Software, and Data Visualization and dashboards Demonstrated knowledge of MarTech, email marketing platforms, and industry challenges A strong portfolio demonstrating how you've simplified complex data and processes Extensive experience with data visualization and dashboard design Strong proficiency with modern design tools, especially Figma Ability to work independently and manage your own workload effectively Experience designing B2B SaaS enterprise products Experience with data visualization and dashboard design Excellent communication skills to explain design decisions to non-designers Experience with usability testing and iterative design processes Experience with design systems Experience working in a remote environment Preferred Experience, Skills, and Education Experience with user research methods beyond usability testing The ability to rapidly prototype and iterate ideas to communicate concepts and drive excitement. #li-hybrid About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers – using trustworthy data as a key advantage. Validity’s flagship products – Everest, DemandTools, BriteVerify, a nd GridBuddy Connect – are all highly rated, #1 solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth. Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun. Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter. _____________________________________________________________________________ Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law. _____________________________________________________________________________ Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice Powered by JazzHR

Posted 1 week ago

Senior UX Designer-logo
Senior UX Designer
DtnAustin, Texas
For decades, DTN has been the silent force behind some of the world’s most critical industries—helping businesses navigate complexity, uncertainty, and risk with smarter, faster decisions. From agriculture to energy to weather intelligence, our proprietary Operational Decisioning Platform transforms raw data into decision-grade insights—enabling companies to optimize supply chains, ensure market stability, and safeguard infrastructure against disruption. We don’t follow trends—we set the standard for precision, trust, and operational impact. J ob Description: DTN is seeking a creative and technically skilled hybrid UX Designer /Developer who uses code as a primary design tool to create intuitive, high-performance user interfaces for our data-intensive SaaS applications. This role blends strong design principles with front-end development skills, focusing on crafting modular and reusable design "recipes" in code that our engineering teams can implement efficiently. What you will be responsible for: Design user interfaces and experiences for complex, data-rich SaaS applications using HTML and CSS as primary design tools Create interactive, code-based prototypes and modular, reusable design "recipes" that effectively communicate design concepts and implementation details to engineering teams Develop and maintain our design system, ensuring consistency and scalability across our SaaS products Collaborate with product managers, data scientists, and engineers to create effective data visualization solutions and user workflows Integrate AI tools and technologies into the design workflow to enhance productivity and innovation Stay current with UX trends, emerging technologies, and best practices in code-based design What you will bring to the role: Strong experience ( 5-8 years) in UI/UX design for web applications, with a focus on SaaS products 5+ years of strong experience in HTML and CSS ​ Significant experience with Tailwind CSS Working knowledge of JavaScript and React, with the ability to understand and read JS code (e.g., arrays, functions) and its capabilities Strong understanding of graphic design principles, including typography, color theory, and layout Solid grasp of industry standard UX heuristics and best practices Experience designing data visualizations and complex user interfaces Excellent visual design skills and a strong design aesthetic Familiarity with version control systems (e.g., Git) and modern development workflows Preferred Qualifications: Experience with AI-assisted design tools and workflows Knowledge of web accessibility standards (WCAG) and their implementation Understanding of performance optimization techniques for web applications What you can expect from DTN: Competitive Salary Unlimited PTO Flexible working hours Remote work model (position dependent) Competitive Medical, Dental and Vision Insurance Plans 6% 401K matching Unlimited access to 13k+ courses via learning platform to support employee career advancement Employee Assistance Program (EAP) The targeted hiring base pay range for this position is between $112,500 and $168,750 annually. DTN is a pay for performance organization, which means there is the opportunity to advance your compensation with performance over time. The actual base pay offered for this position will be dependent upon many factors, including but not limited to: prior work experience, training/education, transferable skills, business needs, internal equity and applicable laws. The targeted hiring base pay range is subject to change and may be modified in the future. This role may also be eligible for market competitive variable pay and benefits. #LI-hybrid About DTN: DTN is a global data and technology company helping operational leaders in energy, agriculture, and weather-driven industries make faster, smarter decisions. Our Operational Decisioning Platform turns complex data into decision-grade insights—empowering customers to expand their margins, accelerate growth, and outpace risk. With more than 1,200 employees globally, DTN serves the companies that feed, fuel, and protect the world. At DTN, we value clarity, trust , and action . We’re a team of problem-solvers, outcome-drivers, and industry nerds who believe that precision matters – and that mission is at the core of what we do. Trust Built: We earn it. We keep it. We protect it. Our neutrality, precision, and integrity are non-negotiable. Confidence-Driven: We help customers move with clarity and conviction. We bring the data and operational knowledge leaders need to act. Built for Industry: We speak operations because we come from operations. Our expertise is forged in fuel terminals, fields, flight paths, and forecasts. Future-Forward: We see what’s coming- and we’re ready. We help customers lead through change with smarter decisioning. Recruitment Fraud Notice: DTN is aware of incidents where external parties have impersonated our organization, issuing fraudulent communications and/or job offers. Please be advised that all legitimate communication from DTN will come from an official @dtn.com email address or through our Paradox AI automated scheduling platform (Talent IQ). Any offers are extended directly by our Talent Acquisition team following a formal interview process. If you receive a suspicious message or offer claiming to be from DTN, please do not engage. Contact our Talent Acquisition team at Careers@dtn.com to verify the legitimacy of any communication. Report any fraudulent messaging as phishing or spam. DTN is an Equal Opportunity Employer. We welcome and encourage applicants of all backgrounds, including minorities, women, veterans, and individuals with disabilities.

Posted 1 day ago

J
UX Lead Designer (Remote)
Jay AnalytixDallas, TX
Work with a cross-functional team using agile methodology to define user stories and UX deliverables Influence design and product owner decisions based on UX best practices, design principles and research Collaborate with developers to find the most effective, expedient and efficient way to implement solutions Collect, analyze, present and action feedback and manage changes to deliverables Present work in a clear and compelling manner to stakeholders (be able to explain design recommendations by citing best practices, research data or business requirements) Design the visual style, interface and interaction flow of applications and experiences Develop conceptual diagrams, wireframes, visual mockups and prototypes Develop and maintain detailed specifications and design patterns Gather and translate rules and assets into UX systems, programs and enterprise solutions Prepare, manage, update and distribute UX documentation (navigational flows, wire frames, mock-ups, use cases, task flows prototypes, content, system errors, etc.) Advocate for the user and collaborate with business owners to develop features and flows that align with the user's needs Create research strategies based on project KPIs and develop usability test plans, scripts and scenarios for prototypes. Regularly formulate and test hypotheses during design iterations. Use research techniques (heuristic reviews, user interviews, remote unmoderated and in-person testing) to determine ease-of-use and comprehension of designs and ideas Design, recruit / schedule and moderate usability studies and user interviews Provide timely status reporting (including work left to do, issues, risks) on all projects Manage all communications necessary to get the project done including negotiating with key stakeholders Must Have Skills Bachelor's degree in Human Computer Interaction, Human Factors Engineering, Computer Science, Visual Design, Library Sciences or other related discipline, or equivalent experience or training 4+ years of experience as a UX practitioner with a background in user experience design, interaction design or similar Strong skills in modern design and prototyping tools (Sketch, Zeplin, Flinto, Adobe CC, Figma) Experience working closely with developers from inception through implementation in an agile environment Advanced analytical skills dealing with complex data problems and implementing sustainable solutions Proven ability to collaborate effectively across disciplines, product lines, roles, geographical and time zone boundaries Knowledge and proficiency using remote unmoderated testing tools and moderated testing devices and platforms In-depth understanding of both qualitative and quantitative research methods Strong understanding of user-centered design principles and a solid grasp of trends in web and app design Strong organizational skills and the ability to label, classify and intelligently build flows and wireframes for complex computer applications are a plus Experience rapidly iterating designs to conduct user testing and to deliver to development teams Experience in responsive, adaptive and accessible designs Ability to manage multiple concurrent projects and communicate effectively with non-technical users "Location - Dallas/Fort Worth, TX Area only Please ensure you have one of the following listed on your Resume: 1.) At least 4 examples of UX Research work being done from start to finish. 2.) A website or portfolio link that is accessible on internal browsers. (Zscaler/broken links/etc) 3.) An accessible link to sample reel or animated case study video(s)." Note- Required H-1B, H4 EAD, GC or Citizens

Posted 3 weeks ago

User Experience Designer (UX Writer)-11887-Hybrid-logo
User Experience Designer (UX Writer)-11887-Hybrid
Shuvel DigitalVienna, VA
Description: Basic Purpose To shape product experiences by creating useful, meaningful technical text and documents that help users complete the task at hand. Set the vision for content and drive cohesive product narratives across multiple platforms and touch points. Manage user experience writing workflow, maintaining deadlines and ensuring timely deliverables to design team. Work independently with limited guidance and direction on moderately complex projects. Participate in the creation and evolution of user experience messaging strategy. Recommend messaging solutions that support the user experience and meet brand tone and voice guidelines. Responsibilities Drive a vision for instructional, educational and help based content across all products- Assist in Leading Write clear, concise user interface copy for products, including microcopy, instructional text and error messaging-Moderately Complex Develop a vision for messaging across a given product and ensure tactical execution to drive cohesive narratives across all digital touch points – Moderate Scope Utilize storytelling and narrative skills to improve user experience in alignment with the Navy Federal brand's tone and voice – Experienced Collaborate with designers, analysts, researchers and product managers to define and drive user-centered experiences –- Assist in Leading Influence writing strategy and anticipates internal/external business challenges – Considerable Latitude Originate new concepts, strategies or innovative approaches to user experience messaging that have significant impact – Considerable Latitude Coordinate the writing processes to improve project efficiency –- Assist in Leading Ensure all user interface language follows Navy Federal's conventions for punctuation, capitalization and grammar –- Assist in Leading Identify opportunities to define and establish conventions for digital messaging –Considerable Latitude • Create and apply user experience models, such as journey maps or personas –Experienced Research and analyze moderately complex messaging problems, identify opportunities to solve problems utilizing text – Experienced Remain knowledgeable and serve as advocate for content best practices within UX Design team – Experienced Manage multiple projects under tight deadlines across a broad variety of product categories and audiences – Assist in Leading Proactively identify language concerns and successfully addresses those issues to ensure projects stay on track to meet project milestones, project time/scope/quality/funding expectations, and business objectives – Considerable Impact Assist teams through the Development Lifecycle for multiple projects within various phases; ensuring that the deliverables meet language expectations– - Assist in Leading Identify opportunities to improve workflows and efficiency for developing language within products that meet business and member needs – Experienced Work on multiple projects prioritizing them according to project needs, level of effort of tasks and project timelines –Considerable Latitude Perform active check-ins with UX and visual designers to ensure all materials are vetted through the technical writing team –- Assist in Leading Participate in development, testing and implementation of UX design projects Analyze and document project requirements –Advanced Analysis Maintain and monitor solution effectiveness – Advanced Expertise Remain abreast of emerging technologies and industry best practices and trends Perform other related duties as assigned Qualifications Bachelor's degree in English, Communications, Journalism or the equivalent combination of education, training, and experience Working experience outside the classroom in technical writing, UX writing, fact-checking, copywriting or content/creative strategy • Advanced cross-group collaboration and persuasion skills Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation Ability to lead, guide and mentor others Ability to articulate design concepts to a broad audience, including non-designers Advanced communication skills both verbal and visual Advanced detail and organizational skills Ability to apply analytical, creative, visual, and critical thinking Advanced knowledge of effective writing and editing Experience of user centered design processes and best practices Working knowledge of modern development standards, techniques and methodologies (e.g., HTML, XHTML, AJAX, JavaScript, CSS, etc.) Working knowledge of web, mobile and application design Working knowledge of best practices for web and mobile-based content, tools, and forms Desired - Master's degree in English, Communications, Journalism, or the equivalent combination of education, training, and experience Desired - Knowledge of financial services industry and products • Desired - Human Factors Institute Certified Analyst

Posted 3 weeks ago

Director,  UX Research-logo
Director, UX Research
StravaSan Francisco, CA
About This Role Strava is the app for active people. With over 150 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where connection, motivation, and personal bests thrive. No matter your activity, gear, or goals, Strava’s got you covered. Find your crew, crush your milestones, and keep moving forward.  Start your journey  with Strava today. Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward. As the Director, UX Research you will be responsible for leading the User Experience Research team and driving a deep understanding of user needs, behaviors, and motivations. You will partner with senior leadership and cross-functional partners, driving research that shapes company and product strategy and ensures decisions are informed by data and meaningful insights. You will manage a team of researchers and report directly to the Chief Design Officer. We are looking for a UX Research leader who can establish a vision and culture that empowers a team of talented researchers to deliver exceptional research. You will drive research across multiple user experiences (free and subscriber, novice to elite athletes, focused on running and cycling). You will drive the creation of research roadmaps in partnership with cross-functional stakeholders and determine the priorities for your team. The right candidate will coach their team from a deep understanding of UX research best practices, employ a variety of methodologies and embody a nimble, creative, and pragmatic approach that quickly unlocks new insights that have tangible impact to the product and business outcomes. We follow a flexible hybrid model that generally translates to around half your time on-site in our San Francisco office —roughly three days per week. What You’ll Do: You think big and spearhead complex research initiatives that have a tangible impact on company and product strategy, user satisfaction and business outcomes. You lead high-visibility research projects , collaborating closely with key stakeholders such as Design, Product Management, Data Science, Analytics, and executives. You are a recognized expert within the organization utilizing your knowledge and experience to train and educate stakeholders on best practices. You champion and lead with deep empathy for our customers by seamlessly integrating insights from diverse sources, including primary and secondary research, industry news, and operational data. You lead the objective-setting and discovery process , including user persona development, critical user journey-mapping, and qualitative and quantitative methods. You are a role model, mentor, and motivator for your team . You are invested in developing talent and creating an inspiring environment and team culture. You forge high-trust relationships with colleagues, fostering collaboration and innovation and by doing so, you influence teams to act on research insights by providing clear, actionable recommendations and relevant business context. You develop processes that drive quality and efficiency to scale and deliver consistent, high quality research. You embrace diversity of perspective yet have a strong point of view that can cut through the clutter. You Will Be Successful Here Because You Can: Plan, Define and Implement our Research Roadmap: Define and create a quarterly and annual roadmap that aligns with our product roadmap and business priorities. Manage research plans, timelines, and budgets to ensure projects are completed on schedule. Conduct and Direct User Research: Plan and execute qualitative and quantitative research studies across a wide variety of needs: large scale surveys, usability, trust and safety, monetization, B2B, etc. Prepare detailed reports, personas, journey maps, and presentations to effectively communicate insights to stakeholders. Measure and Analyze Data: Interpret and synthesize research findings to generate actionable insights and recommendations for product improvements. Develop metrics (like but not limited to CSAT, NPS) to measure user satisfaction. Stay Updated: Keep abreast of the latest UX research methods, tools, and industry trends to continuously improve research practices. Conduct Competitive Analysis: Analyze competitors' products to understand market trends and identify opportunities for innovation. Facilitate Workshops : Lead workshops and brainstorming sessions to gather input from stakeholders and users. Oversee research operations: Manage third party agencies, participant recruiting and incentives, focus groups, unmoderated testing, etc. What You’ll Bring to the Team: 8+ years of UX Research experience in a corporate agile setting 2+ years at Director level Bachelor’s degree in Psychology, Social, Behavioral Sciences, or Human-Computer Interaction. Master’s or PhD degree preferred. Expertise in a wide range of qualitative and quantitative research methods, including pathfinding work, usability studies, interviews, focus groups, surveys, card sorts, and heuristic reviews, large quantitative surveys. Data Science experience is a plus. Exceptional communication skills, adept at translating data into actionable insights both verbally and in writing Expertise in data-driven storytelling, transforming raw data into compelling narratives and visualizations Expert in taking user personas and working with Data Science to build customer cohorts Familiarity with quantitative and qualitative research tools like QuestionPro and UserTesting, as well as UX methodologies such as Design Thinking and Lean UX Commitment to ongoing learning and staying current with industry techniques and tools Strong organizational, analytical, critical thinking, and team-building abilities Proven track record of effective collaboration with cross-functional teams Compensation Overview: At Strava, we know our employees are the most important ingredient to our success, and our compensation and total rewards programs reflect that. We take a market-based approach to pay, and pay may vary depending on the department and your location. Salary ranges are categorized into one of three tiers based on a cost of labor index for that geographic area. We will determine the candidate’s starting pay based on job-related skills, experience, qualifications, work location, and market conditions. We may modify these ranges in the future. For more information, please contact your talent partner. Compensation: $241,000- $283,000. This range reflects base compensation only and does not include equity or benefits. Your recruiter can share more details about the full compensation package, including the range specific to your location, during the hiring process. For more information on benefits, please click here . Why Join Us? Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals. Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact. When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together. Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together. Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. California Consumer Protection Act Applicant Notice

Posted 30+ days ago

J
UX Researcher
Jewelers MutualRaleigh, North Carolina
Summary As a UX Researcher, you will be responsible for leading the research efforts of user experiences across our digital product set. Working closely with UX Designers and cross-functional teams, you will leverage your expertise in research mythologies to drive the creation of innovative solutions that meet both user needs and business objectives. Why Jewelers Mutual: We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy! We continue to raise the tide of the jewelry industry we’ve served since 1913 through our innovative people, our unyielding customer commitment, and evolution of our products and services to be the most trusted advisor to all we serve. With a generous benefits package, office locations throughout the United States, and a mantra of “making your mark today”, consider evolving your career and shining bright with Jewelers Mutual Group! Essential Duties and Responsibilities include the following. Other duties may be assigned. Conducting Research: Design and execute user research studies, using mostly qualitative and some quantitative methods, to understand user behaviors, motivations, and trends. Lead research initiatives that inform strategic product decisions Coordinating Participants: Coordinate and build participant repository for research sessions, including recruitment (sourcing and acquiring users for testing) and session scheduling Insight Finding: Synthesize findings into actionable recommendations to drive impact while maintaining high quality, even with quick turnaround times Research Readouts: Communicate research findings effectively through excellent storytelling, customizing communication based on stakeholder needs Trusted Partner: Support UX Designers in research efforts, building effective relationships with UX Designers, product teams, and stakeholders Create and Maintain Research Repository: Document and communicate research findings in a research repository for team members and internal partners to access Self-direction: Gather context and prioritize the most important and high-leverage research opportunities by working with UX designers and product teams– Identifies Opportunities: Brings to light journey-driven opportunities for improvement or new products To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications 5+ years of conducting UX research in-house Bachelor’s degree or equivalent education/and or experience in UX research or similar will be considered. Direct experience conducting design research across different types of methodologies (qualitative, quantitative, exploratory, generative) Highly skilled in qualitative research methods Ability to think strategically regarding the application of data and research Strong problem-solving capabilities, turning constraints into opportunities Detail-oriented and able to work independently. Ability to communicate research insights in compelling, memorable ways that drive clear action Ability to understand and relate to users' needs and perspectives A talent for identifying opportunities in user flows Ability to forge strong partnerships with product managers, designers, and cross-functional stakeholders Ability to prioritize time between multiple projects, and be flexible, adapting to changing priorities Eager to continue in development of research skills to the highest standards, including clear articulation of research objectives, thoughtful selection of methods, rigorous synthesis, and engaging and precise communication of findings Physical Requirements Prolonged periods sitting at a desk and working on a computer. Occasionally required to stand; walk; use hands to finger, handle, or touch objects or controls; and talk or hear.

Posted 2 days ago

A-TEK logo
UX/CX Customer Experience Strategist (Web Designer)
A-TEKBethesda, Maryland

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Job Description

Empower, Innovate, Impact!  At Team A-TEK, we EMPOWER people to drive INNOVATION that IMPACTS mission!

A-TEK operates at the intersection of mission and innovation by applying our deep domain expertise across the federal markets. Embracing our digital-first strategy, A-TEK provides enhanced capabilities in application development, digital transformation, enterprise IT, and scientific services. Our solutions are designed to modernize, automate, secure, protect, and enhance the operations of our federal clients, ensuring they stay ahead in a rapidly evolving digital landscape.

Our work is fueled by a passion to serve our clients’ needs and to protect the safety and welfare of Americans. That passion shapes how we nurture our most valuable asset – Our Employees. A-TEK actively cultivates the talent that drives our success and fosters a creative, challenging, and mission-driven work environment for current and future employees.

 

About A-TEK

A-TEK operates at the intersection of mission and innovation, delivering tailored solutions that enable federal agencies to stay ahead in a complex digital landscape. Through a digital-first strategy, A-TEK enhances mission capabilities by leveraging deep domain expertise in application development, digital transformation, enterprise IT, and scientific services. Our modern, secure, and automated approaches are designed to support federal operations with agility and resilience.

Position Summary

A-TEK is seeking a UX/CX Strategist (Web Designer).   The UX/CX Strategist is responsible for enhancing the user and customer experience across our client’s products and services. The role demands a creative, data-driven professional who is adept at improving interface design, user satisfaction, and task completion rates. The Web Designer will work in close partnership with the project team, researchers, scientists, and administrative staff focused on safeguarding and improving the nation’s health.

This position is based in Bethesda, MD.

Key Responsibilities

  • Conduct UX research including journey mapping and prototype testing.
  • Analyze customer data and behavior to inform design.
  • Collaborate with stakeholders, the project team and Product/Service Owners to achieve Product goals.
  • Develop rapid prototypes and interface specifications.
  • Apply HCI best practices and AI-enabled interaction models.

Required Qualifications

  • Minimum 6 years of experience in UX/CX strategy and design.
  • Expertise in GUI layout, screen functionality evaluation, and user satisfaction studies.
  • Bachelor’s degree in Computer Science, Graphic Design, Customer Experience, or related discipline.
  • UX or Customer Experience Certificate with 15 credit hours of relevant coursework.
  • Certification in Human-Centered Design (e.g., NN/g UX Certification, HFI CUA).
  • Proficiency in modern UX tools such as Figma, Sketch, Adobe XD, and InVision.
  • Working knowledge of HTML, CSS, and responsive design frameworks.

 

Preferred Qualifications

  • Demonstrated experience in designing federal health IT interfaces (e.g., NIH, HHS, VA), ensuring accessibility and compliance with Section 508, HIPAA, and HITECH.
  • Experience conducting usability testing and applying WCAG guidelines to optimize digital health experiences.

 

The salary range for this position is $100,000 to $135,000 commensurate with experience.

 

#LI-OnSite

A-TEK, Inc. is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected Veteran status.

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