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Sofi logo
SofiNew York City, NY
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Join Our Team: Join our dynamic team at SoFi as a Staff Researcher, playing a pivotal role in shaping product strategy and driving user-centered decision-making across the business. At SoFi, we're dedicated to helping our members achieve financial independence and reach their goals. We aim to be at the center of our members' financial lives, offering a suite of products and services including credit score monitoring, banking, investing, credit cards, personal loans, student loans, home loans, and more. What You'll Do: Contribute to and often lead significant cross-functional workstreams within and occasionally beyond their business unit. Lead broad research projects with complex user journeys, utilizing data-driven and principle-based solutions to generate impactful insights. Guide project direction, delivering complex research projects with significant business impact by influencing the setting of objectives, strategy, milestones, and execution. Influence product priorities and strategy through compelling research insights. Be able to pivot their point of view when presented with new information. Apply advanced expertise in a range of qualitative and quantitative research skills, while maintaining proficiency across all core research methodologies. Influence the craft of others and contribute to elevating overall work quality within the team. Create high-impact artifacts (e.g., reports, presentations, workshops) that drive alignment and innovation, influencing fast but high-quality decision-making across directly relevant teams. Drive consistency and quality across interconnected research projects. Create and hit milestones with minimal guidance and estimate project timelines well. Develop into a cross-functional leader, building relationships with stakeholders across the function and business unit, including through participation in cross-functional forums. Navigate stakeholder tradeoffs to guide research decisions that impact other teams. Contributes actively to the research team through knowledge sharing (tools, methodologies), thoughtful collaboration, and positive engagement. What you'll need: Bachelor's Degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field (Graduate Degree preferred). Eight (8)+ years of experience conducting user research in a product development setting, with a demonstrated track record of influencing product strategy and leading complex projects. Advanced expertise in a variety of qualitative and quantitative research methods. Exceptional analytical and problem-solving skills, with a proven ability to synthesize complex information from diverse sources and identify critical, strategic insights. Outstanding communication and presentation skills, with the ability to articulate research findings clearly, persuasively, and strategically to a variety of audiences. Demonstrated ability to work autonomously, lead projects, and collaborate effectively in a fast-paced environment. A strong understanding of the tradeoff between rigor and speed in research, and the ability to apply this understanding to project planning and execution. Strong project and program management skills, with the ability to manage multiple complex and strategic projects simultaneously. A strong drive for continuous learning and self-improvement in advanced research skills and product knowledge. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Pay range: $144,000.00 - $247,500.00 Payment frequency: Annual This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Posted 30+ days ago

Intrinsic logo
IntrinsicMountain View, CA
Intrinsic is Alphabet's bet aiming to reimagine the potential of industrial robotics. Our team believes that advances in AI, perception and simulation will redefine what's possible for industrial robotics in the near future - with software and data at the core. Our mission is to make industrial robotics intelligent, accessible, and usable for millions more businesses, entrepreneurs, and developers. We are a dynamic team of engineers, roboticists, designers, and technologists who are passionate about unlocking the creative and economic potential of industrial robotics. Role As a Product Designer, you will help push innovation and excellence across our products at Intrinsic, bringing both a love of design and process along with a keen eye for detail and craft to everything you touch. As a startup, the ability to innovate in ambiguous design contexts is a key strength. With a small Design team, you will be involved in all aspects of the design process: from early workshops and requirements gathering to concept prototyping and implementation specifications. This may include artifacts such as presentation diagrams, data visualizations, UX concept sketches, pixel-perfect mockups, and animated prototypes. You will also assist in maintaining and building upon a design system for consistency, delight, and efficiency across team projects and visuals. Last but not least, as a mission-first company, democratizing robots for all will be at the forefront of your daily work. Working with user researchers, business partners, and product managers will be important for the kind of impact we want to have on our customers and products. How your work moves the mission forward Design delightful & useful experiences for our Intrinsic products. Develop user journeys, mockups, prototypes, storyboards, and presentations to effectively communicate design ideas. Collaborate with UXR/Eng/PM to strategize and design user-centric journeys that deliver delight and value to users. Rapidly iterate on designs based on feedback from users and stakeholders. Partner with other designers to refine design systems and integrate new features into our evolving products. Work with the engineering team to ensure designs are implemented to spec and collaborate on creative design solutions when technical challenges arise. Skills you will need to be successful Bachelor's degree in Design, Human-Computer Interaction (HCI), or equivalent practical experience. 2 years of experience working as a professional user experience designer. A solid understanding of user-centered and interaction design principles and best practices, with fluency in using UX tools (e.g., Figma, Sketch, Framer, etc.). Excellent communication, presentation, and interpersonal skills, with the ability to build good working relationships across varying levels of the organization. Experience collaborating with multidisciplinary teams of Designers, Engineers, Product Managers, and Researchers throughout the end-to-end design process. A portfolio highlighting multiple projects that demonstrate experience crafting digital interfaces and designing consumer-focused digital products. Skills that will differentiate your candidacy A passion for design and a pulse on emerging trends, products, and technology. Strong hybrid design skills across interaction, visual, prototyping, and motion design. Ability to work within a highly technical environment; good understanding of technical requirements and limitations. Designing for complex platform ecosystems in a fast-paced startup environment with many stakeholders. Ability to work across time zones with a global team. In addition to the salary range below, this full-time position is eligible for bonus + equity + benefits. Your recruiter will share more about the specific salary range + bonus + equity for your targeted location and role during the hiring process. Salary Range $160,000-$182,000 USD At Intrinsic, we are proud to be an equal opportunity workplace. Employment at Intrinsic is based solely on a person's merit and qualifications directly related to professional competence. Intrinsic does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Intrinsic's policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. If you have a disability or special need that requires accommodation, please contact us at: candidate-support@intrinsic.ai.

Posted 4 weeks ago

Propel logo
PropelBrooklyn, NY
Are you an experienced UX Engineer or Frontend Engineer looking to make a big impact at a mission-driven company? Do you thrive in high-autonomy startup environments? Propel is on a mission to build modern, respectful, and effective technology that helps low-income Americans improve their financial health. All of our users deserve first-class experiences in their daily interactions with the social safety net and financial services, and too often, tech leaves this population behind. We're a passionate team of 100 Propellers - all working towards a vision where all Americans can make it through every month with dignity and abundance. We're looking for a motivated UX Engineer or Frontend Engineer to join our engineering team at Propel to help make this a reality. This role includes opportunities to flex between IC and engineering management and team leadership! This role will make an impact and possibly work across several products and stacks, including interacting with government programs, surfacing savings opportunities, healthcare, frontend architecture, and more! We are looking for a passionate, user-centric engineer that is excited about working on meaningful problems and delivering beautiful solutions that have a positive impact on our users' lives. Here's how you'll impact the company: Be a strategic leader in identifying the best technical and product opportunities. Whether it's hopping in to build a product from scratch in a 0-to-1 initiative or advocating for a large refactor of a legacy frontend system, this role will have a strong voice in setting the technical and product direction of the company and be hands-on in making it happen. You will likely be asked to lead a team at various points and be flexible in going between impactful IC work and leadership responsibilities. Up-level and set the bar for engineering. You will be a role model for others and establish best practices when it comes to technical decisions, code hygiene, written communication and documentation, and judgment when it comes to shipping high-quality products and projects on a timeline. Dive deep into the most important, highest complexity product work at the company. When there is something that needs to be built quickly with high polish and scale, you'll be someone we lean on to help get it done. You'll be given both a lot of autonomy and a lot of support in how you want to tackle tough but rewarding challenges! Requirements: 10+ years experience in designing, building, shipping, and maintaining software at scale 3+ years experience successfully leading and managing a team Expertise in at least frontend language, with a willingness to learn TypeScript and Vue Experience working in a startup environment and ability to operate effectively and independently when faced with ambiguity Ability to ramp up quickly to our product ecosystem to contribute to large and impactful projects Excellent communication skills across technical and non-technical audiences and topics, both written and verbal Deep expertise working cross-functionally, especially with designers and product managers Ability to provide excellent feedback in technical specs, code reviews, and team discussions Passion for making a difference in the lives of our users Exceptional candidates will have: A track record of identifying the right problems to solve, advocating for and driving change, and keeping stakeholders in the loop Experience with building consumer-facing product(s) for large user bases Flexibility in operating as a pure individual contributor or as a manager of a small team Knowledge and passion for building products with accessibility in mind Curiosity and excitement when confronted with new technologies, stacks, or novel problems Experience with building scalable frontend architecture with developer usability in mind Excellent judgment when trading off speed of shipping vs. robustness and scalability The ability to adapt and communicate smoothly across all levels of seniority A focus on impact and ability to prioritize both long-term and short-term needs Eagerness to participate at the strategic level when it comes to the technical and product roadmap and prioritization on the organization-level Passion and skill for mentoring and up-leveling other engineers At Propel, you'll enjoy: Meaningful work and a strong, shared sense of mission with a passionate and world-class team Initially reporting directly to the VP of Engineering, who reports directly to the CEO Remote-friendly work environment with a dog-friendly office in Downtown Brooklyn 20 days of PTO and unlimited sick days 4% 401K match $10k lifetime spend towards Carrot Fertility Excellent Medical, Dental and Vision options Other health and mental health focused benefits and perks Propel builds compensation bands referencing the 75th percentile of compensation for companies like us. Expected compensation for the role as scoped is $220K - $240K and will be based on how a candidate matches to our internal leveling guide. Bands may be expanded if someone is leveled more senior than the role was initially scoped. Additional Considerations: We are committed to building a diverse and inclusive team, and welcome applicants from all backgrounds and abilities. We're currently accepting applications from the states where we have an established entity, which includes California, Colorado, District of Columbia, Florida, Georgia, Illinois, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Texas, Virginia, and Washington. Background Check Requirement: For roles with access to confidential employee or customer information, a background check may be conducted following a conditional offer. All background checks are handled in accordance with applicable laws, including the Fair Credit Reporting Act (FCRA). More About Propel Propel is a technology company that's strengthening the social safety net for people who receive government benefits. Over 5 million Americans trust the free, modern Propel app to manage their government benefits, save money, and get updates when their benefits change. We've also partnered with renowned institutions and organizations like Vote.org, GoFundMe, and GiveDirectly. Propel is a for-profit, venture-backed company that holds its social mission at its core. We're proud to be supported by a blend of nonprofits, impact investors, and world-class investors including the Robin Hood Foundation, Andreessen Horowitz, Nyca Partners, Financial Health Network, JPMorganChase, Kevin Durant, Serena Williams, and Nas. Join us, and let's build something amazing together!

Posted 30+ days ago

T logo
Trade DeskNew York, NY
The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day. So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk! Who we are: The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day. As a Staff UX Designer on the Inventory team, you’ll lead and own UX initiatives across our portfolio of inventory products and services , crafting intuitive, best-in-class interactive interfaces that empower sellers , and streamline complex workflows. You’ll drive the continued evolution of platforms like Deal Desk , which enable s sellers to engage buyers through deal creation and management. Collaborating closely with the Buy Side team, you’ll ensure experiences are aligned, consistent, and holistic across the ecosystem , turning complexity into clarity and delivering value to both users and the business. What we do: TTD User Experience (UX) brings together skilled teams of UX Designers, Researchers, and Writers. Our role is pivotal in understanding user behaviors and shaping our products. We collaborate closely with engineering and product management to craft products that not only serve users but also contribute to TTD’s success. As a Staff UX Designer, you'll use user-centered design methods to create engaging user experiences from concept to execution. Working in close collaboration with your partners, you’ll play a pivotal role in building innovative products that empower our users and transform the digital advertising industry. What you’ll do: Champion a user-centered design approach, passionately understanding and advocating for the needs and preferences of our users. Lead the design and evolution of our Sell Side platforms, ensuring consistency and scalability of design across the platform. Own the design process, including concept design, product definition, interaction, and visual design, for complex features. Laser focus on quality of thought, idea, and execution across the suite of products Leverage and contribute to our design system, ensuring consistency across products while proactively identifying gaps and opportunities for enhancement. Develop and implement design concepts by creating user flows, interactive prototypes, developing intuitive and efficient user interfaces aligned with industry best practices. Transform broad, conceptual, and potentially ambiguous ideas into valuable user experiences that seamlessly blend functionality with ease-of-use. Contribute to planning and vision on key company initiatives by collaborating with product managers, engineers and researchers. Support the planning and execution of usability testing sessions, gathering valuable feedback from users and iterating on designs based on user insights. Provide implementation guidance to engineers, ensuring features maintain high quality and alignment with the design vision. Stay informed about industry trends and emerging technologies to ensure our designs remain innovative and competitive. Who you are: Bachelor's or Master's degree in relevant field or equivalent experience. 8+ years of professional UX Design experience. Expert proficiency in Figma. Experienced working and collaborating with cross-functional teams. Able to work independently, manage multiple projects simultaneously, and prioritize tasks effectively in a deadline-driven environment. Excellent communication, presentation, and interpersonal skills. Ability to articulate complex design decisions to diverse audiences, rationalising intentional design decisions. Seasoned collaborator, working closely with team leads and stakeholders to ensure we’re focused on the appropriate solutions that deliver positive impact and value to our customers. Experience in AdTech advantageous but not mandatory. The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. [LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. [SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CO, CA, IL, NY, WA, and Washington DC residents only: In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is The Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as sales-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan. The Trade Desk also offers a competitive benefits package. Click here to learn more. Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $124,900 — $228,900 USD As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive. Please reach out to us at accommodations@​thetradedesk.​com to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process. When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions.

Posted 1 day ago

Twitch logo
TwitchLos Angeles, CA
About Us Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We're about community, inside and out. You'll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We're on a quest to empower live communities, so if this sounds good to you, see what we're up to on LinkedIn and X, and discover the projects we're solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role The Community UX team is responsible for the Twitch viewer and streamer experience across the product ecosystem building and maintaining a cross-platform live streaming service that supports the growth and development of streamer based communities. We are looking to add a Principal UX Designer, Personalization to our team. Working closely with our discovery, identity, and recommendations teams, this designer will be responsible for the right users getting the right content at the right time - from onboarding to becoming an engaged member of the Twitch community. A Principal designer is expected to lead design at a program level, work with multiple senior XFN partners across orgs, represent work to executive leadership, guide and mentor junior designers and will report directly to a Director of Design. Designers at Twitch are involved in development from project conception all the way through execution and iteration. If you are a champion for designing for humans and creating playful and caring experiences for communities, you will flourish on this team. You can work from Twitch's headquarters in San Francisco, CA; or from one of our US based hub locations in Seattle, WA; Irvine, CA; Los Angeles, CA or New York City, NY. You Will: Lead design strategy for content personalization and user engagement initiatives Create designs and prototypes for presentation to execs and peers, and handoff to engineering partners Collaborate with a cross functional development team of product managers, ML engineers, engineers, and designers, and content programming teams Work with our UX Research and Data Science teams to combine qualitative and quantitative information to develop hypotheses about customer motivations and use that to improve your designs Learn from streamers and viewers about the ways they use our services and and imagine the future of the service Help shape Twitch's design future by evolving our design systems and mentoring designers across the organization You Have: 7+ years of professional experience in user experience design Portfolio demonstrating experience with content personalization and discovery features (e.g. user identity/profiles, recommendations, feeds, search & browse) Experience creating interactive prototypes for mobile platforms Track record of successful collaboration with cross-functional teams Ability to clearly communicate complex concepts through storytelling and narrative techniques Bonus Points Experience in video content, social media, or streaming platforms Experience as a content creator Workshop facilitation experience Formal education in Design, Human-Computer Interaction, or related field Perks Medical, Dental, Vision & Disability Insurance 401(k) Maternity & Parental Leave Flexible PTO Amazon Employee Discount Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Job ID: TW8979 Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from our lowest geographic market up to our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. This position will remain open until filled. For more information, please visit https://www.twitch.tv/jobs/en/#learn-more . Applicants should apply via our internal or external career site. US Pay Per Year $147,600-$244,000 USD Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.

Posted 2 weeks ago

Assembled logo
AssembledNew York, NY
About Assembled Assembled builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, Etsy, and Robinhood to deliver faster, better service at scale. With solutions for workforce management, BPO collaboration, and AI-powered issue resolution, Assembled simplifies the complexities of modern support operations by uniting in-house, outsourced, and AI-powered agents in a single operating system. Backed by $70M in funding from NEA, Emergence Capital, and Stripe, and driven by a team of experts passionate about problem-solving, we're at the forefront of support operations technology. The role In this role, you will be the bridge between design and code, and a steward of our UI. You'll design and create the fundamental building blocks of our product to accelerate development and elevate the quality and consistency of our work. You'll also find yourself talking to users, brainstorming product ideas, and reaching outside your role as much as you see fit. Our front-end stack consists of React and TypeScript, and we use Figma for design. Responsibilities Build and maintain our design system and UI component library: Work with designers and engineers to establish repeatable best practices for our UI that lead to a consistently excellent user experience, while meeting accessibility standards Collaborate with designers, engineers and PMs on features: Help audit, design, and build foundational UI and UX across the breadth of our product, with an emphasis on prototyping interactions, data visualizations, and creating polished and performant interfaces Interact with end users: Jump in on customer feedback and talk with our users to discuss our UI, watch them use our product, or listen to their top-of-mind challenges Qualifications 2+ years experience in building web interfaces: You can build high-quality web applications with HTML, CSS and JavaScript, and are comfortable with the React framework. Bonus: experience with TypeScript, writing unit tests, and concern with front-end performance. Curious and informed about web trends: You like to stay abreast of UI/UX trends and the latest innovations in web technology. Bonus: you have some knowledge and interest in helping with front-end infrastructure (build processes, testing libraries, etc.). Web accessibility familiarity: You are familiar with and driven to create products that meet or exceed accessibility standards. You have an idea of how to resolve common accessibility issues. Attention to UX and UI details: You have keen skills in interaction design. You care about grid layout, button and form states and styles, typography, navigation, and way-finding. You have an eye for consistency and polish. Bonus: You have opinions about tables and charts and how to communicate data interactively in effective and compelling ways. Excited to educate colleagues: You are a good communicator who is excited to educate and mentor others on best practices. You can write clearly and concisely, and are able to provide critical feedback on code. An instinct for product and business needs: You are curious about user needs, and are excited to develop and share opinions about product direction, and what will have impact for our users and the business. Our U.S. benefits Generous medical, dental, and vision benefits Paid company holidays, sick time, and unlimited time off Monthly credits to spend on each: professional development, general wellness, Assembled customers, and commuting Paid parental leave Hybrid work model with catered lunches everyday (M-F), snacks, and beverages in our SF & NY offices 401(k) plan enrollment

Posted 2 weeks ago

Athenahealth inc. logo
Athenahealth inc.Austin, TX
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. The Opportunity: Join athenahealth's quest to make healthcare work the way it should. Our health is incredibly precious, and people in need of health care are often at their most fragile. Yet the function and experience of healthcare continues to fall far behind the innovative services we receive in other consumer experiences. In this role, your design work will directly contribute to improving patient outcomes and healthcare practice efficiency by creating intuitive, accessible, and effective digital experiences that support better care delivery and patient engagement. athenahealth is looking for designers who can dive into complex design challenges and create solutions to help transform the healthcare industry. If you're a talented, innovative, and strategic designer motivated to make a difference in healthcare, then we want to talk to you. Help us transform everyone's experience of a visit to the doctor, a trip to the emergency room, or a lifetime with a chronic illness. Position Summary: We're looking for a UI/UX Designer, Senior Associate to thoughtfully contribute to our award-winning patient experience products. In this role, you will work closely with a multi-disciplinary agile R&D team and under the guidance and mentorship of design leads to define, design and test product and digital service features with the goal of creating valuable and delightful experiences for patients and caregivers. You will have the opportunity to directly contribute to solution areas including self-check-in, patient health information, and patient financials. Role Location: Austin, TX candidates who can be in the office at least 1 day a week Responsibilities may include, but are not limited to: 80% - Design execution (primary) Identify and frame user-centered problems effectively Plan and facilitate problem identification and solutioning workshops Create low- to high-fidelity mocks, wireframes, content, and visual designs, and build interactive prototypes to communicate and test concepts and ideas Leverage and contribute to our patient design system and product-level patterns Plan and execute research experiments and heuristic reviews to evaluate the usefulness and usability of product features Collaborate with the product and engineering teams throughout the agile planning, design, and development process to deliver experiences that meet user needs Iteratively deliver responsive, accessible, implementation-ready designs Collaborate with your team, soliciting and providing feedback to ensure product experiences meet UX quality standards for workflow, interaction design and content 20% - Design strategy and planning Plan and execute exploratory research and experiments including conceptual prototypes to inform product strategy Contribute to the creation of service design and vision artifacts to influence product prioritization and planning activities Manage prioritization of your design work to keep your cross-functional team moving Assist in the definition and creation of success criteria and metrics Support your product and engineering teammates in building deep empathy for our users Education, Experience, & Skills Required Bachelor's Degree (Design, Human-Computer Interaction, Cognitive Psychology, Computer Science, Business, or related disciplines) or equivalent experience 3-5 years of professional experience working in UX design Solid capability in UX creative and design techniques Highly proficient using Figma Experience facilitating and summarizing user research as part of field studies and in-person or remote evaluative testing Understand how to work within agile development process for the design, development, and delivery of software Strong verbal and written communication skills demonstrated by presentation and storytelling ability Experience designing for complex systems with multiple types of users, regulatory requirements, and dependencies spanning across teams. Behaviors & Abilities Required: Capable of working independently and prioritizing own work, with input from others Maintains sight of long-term strategy and overall vision while executing on detailed design Design simple, effective, and elegant interactions between users and products. Create strong problem statements and metrics to ensure design solutions are achieving the right business and user outcomes Forge strong relationships and work collaboratively with a multi-disciplinary team Provide sound rationale for recommendations to gain others' support and commitment. Capable of managing ambiguity, change and uncertainty, focusing on information at hand and making good and timely decisions to effectively keep work moving forward Adapt to ever-changing needs of a dynamic business with flexibility and willingness to jump into any aspect of work to help the team achieve results Seek out, absorb and appropriately respond to feedback and guidance from design team leads and other colleagues Lead through influencing (without authority) to build consensus, resolve conflicting points of view, and change others' minds Expected Compensation $101,000 - $173,000 The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces - some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers https://www.athenahealth.com/careers/equal-opportunity

Posted 30+ days ago

Red Panda logo
Red PandaSan Francisco, CA
About the Role: Join us in building intuitive, end-to-end experiences that empower people around the world to connect their data, unlock insights, and create with AI. We're looking for someone who thrives on creating thoughtful, end-to-end user experiences that seamlessly blend function and form. In this role, you'll work closely with cross-functional teams to design solutions that make complex technologies simple and delightful. If you're driven by curiosity, craft and excited by the responsibility of owning solutions from concept through execution, we'd love to work with you. The Senior UX Designer role will report to the Head of Design and will help drive the overall design and user experience of our products by partnering with engineers and product managers. You will be a foundational member of the design team, helping to guide the design team on vision, build processes, and drive strategy. The role will also partner with key strategic stakeholders of the company, including Product and Engineering leaders to bring them along and solicit feedback as thought partners for affecting company-wide product directions. You Will: Gather product requirements and lead the design process from ideation to polished user experiences Collaborate closely with frontend engineers, and product managers to create high-quality prototypes and contribute code to raise product fit and finish Evolve the internal design system, ensuring a high level of craft and consistency Do quantitative and qualitative user research to inform product and design decisions Mentor and support cross-functional stakeholders to foster product quality Work on products that are used by thousands of customers and users on a daily basis You Have: A minimum of 5+ years of experience in UX design, ideally designing for complex, technical SAAS products such as developer tools An intermediate level of front-end development knowledge. This is for building prototypes and contributing code for fit and finish Experience using Figma or AI design tools Experience doing quantitative and qualitative user research Experience collaborating closely with marketing, engineering, and product teams Excellent written and verbal communication skills Comfortable working in fast-paced distributed teams U.S. base salary range for this role is $141,000 - $210,000 (CA, NY, WA) and $135,000 - $201,000 (other US locations). Our salary ranges are determined by role, level, and location. As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process.

Posted 30+ days ago

Ameriprise Financial logo
Ameriprise FinancialMinneapolis, MN
We are seeking an experienced UX Content Manager to play a critical role in elevating and enhancing the user experience across Ameriprise Financial's owned and operated channels. This individual will develop intuitive and streamlined user journeys that foster greater engagement and brand affinity while meeting key KPIs that drive our business forward. The UX Content Manager will be responsible for the following: Delivering exceptional UX content experiences: Work closely with Product Owners, Marketing Managers and others to articulate marketing objectives, determine relevant content, and coordinate resources to plan, write, edit, design, present, test and improve content. Robust collaboration with UX and Design teams: Provide content-led strategies and UX content to optimize user flows and enable best practices. Translating content strategy into content requirements: Determine UX content experience solutions that meet consumer expectations. Contributing to the development of a content strategy: Partnering across multiple platforms and channels to support the goals of the marketing department and the firm. Required Qualifications: Minimum 5 years of professional experience in web development teams working in close collaboration with information architects, business analysts, user experience designers, developers, project managers and results analysts. Proficient in UX copywriting with a strong user-focus. Ability to write and edit usable buttons, form names, headlines, summaries and other micro-messaging such as user tips, home page highlights and more. Demonstrated understanding of impacts to content in an evolving digital environment. This includes basic technical knowledge of web publishing, responsive design, information architecture, interactive design principles, web usability, HTML, CSS, JavaScript, search, taxonomy, and metadata. Experience in analyzing and applying information from multiple sources including consumer trends, competitive and market challenges, and user experience labs. Familiarity with content management and project collaboration systems. Superior communication skills, including delivering presentations to senior leaders and various sized groups. Strong written communication skills. Strong organizational skills and attention to detail; able to effectively manage multiple priorities concurrently and thrive in an ambiguous and rapidly changing environment. Bachelor's degree or equivalent in Marketing, Journalism, or related field. Preferred Qualifications: Experienced in content strategy, management, creation, writing, and editing. Financial services or similarly regulated industry experience. Familiarity with agile project management. Experienced using Figma and creating mobile app content About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Base Pay Salary The estimated base salary for this role is $91,600 - $123,700 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Exempt/Non-Exempt Exempt Job Family Group Marketing/Product Management Line of Business MARKT Marketing

Posted 1 week ago

PwC logo
PwCDallas, TX
Industry/Sector Not Applicable Specialism Design Management Level Senior Associate Job Description & Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In user experience design at PwC, you will focus on the process of creating and enhancing the overall experience that users have when interacting with a product, system, or service. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the User Experience Design team you will create user-centric, accessible, and elegant interfaces for AI-powered and data-driven products. As a Senior Associate, you will identify and address client needs while working cross-functionally with engineers and product managers to refine offerings and secure seamless end-to-end user experiences. This position provides an exciting opportunity to elevate design standards and mentor junior talent in a dynamic, technology-driven environment. Responsibilities Mentor junior designers to elevate their capabilities Maintain seamless user experiences through thoughtful design Analyze user feedback to inform design improvements Drive innovation in user experience through creative problem-solving What You Must Have Bachelor's Degree At least 3 years of UX/UI or product design experience, ideally within technology-driven or AI-enabled environments What Sets You Apart Master's Degree in Computer Science preferred Skilled in design tools like Figma and Adobe Creative Suite Experienced in user research and usability testing Knowledgeable in design thinking and agile delivery methods Familiar with AI-assisted design tools and data visualization Excelling in communication and presentation skills Maintaining an up-to-date portfolio of digital product design Creating user-centric and accessible interfaces Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $77,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 1 week ago

Global Payments Inc. logo
Global Payments Inc.Texas, AL
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. As part of the Design Organization, the Lead UX Researcher plays a key role in shaping the user experience by driving research to provide user insights that will inform product design and strategy. Researchers collaborate with designers and product stakeholders to understand business and research goals, conduct high quality research, and present findings. We strive to learn and understand our users' needs and behaviors to help create useful, usable, and engaging products and features. Essential Duties Promote the value of UX Research through various tools and processes Establish relationships with key stakeholders (i.e. product, engineering, sales, support) to gather research participants and share insights Understand and translate business requirements and constraints into research initiatives Collect and analyze user needs and behaviors via qualitative research (i.e. stakeholder and user interviews, surveys, field visits, usability testing, remote testing) Create personas, user journeys, and flows to better understand our end users and communicate that understanding to our product teams Share research findings and recommendations to diverse audiences through written documentation and oral presentations Collaborate with designers and product managers to prioritize research findings in a fast-paced environment Engage with cross functional teams to anticipate user challenges, and seek out new research methods and solutions Mentor less experienced researchers to help support project approaches and skill growth Keep abreast of industry and user experience trends, and best practices and promote research within the team Required Qualifications Bachelor's degree in anthropology, Human Computer Interaction (HCI), Human Factors, Sociology, Psychology, or related field or practical experience Minimum 6 years relevant work experience within user experience, product design research, experience design, or related field Experience with research design utilizing various methods, such as foundational research, contextual inquiries, journey maps, surveys, usability studies Experience with remote research tools (i.e. User Interviews, UserTesting, Qualtrics) Ability to make decisions and adapt based on understanding of business goals, needs, and challenges Must have excellent time management skills: be able to handle multiple projects at one time and prioritize needs and projects Must be a collaborator and team player Preferred Qualifications Master's degree or higher in a related field 6 - 8 years of relevant work experience within user experience, Human Computer interaction, product design research Familiarity with analytics tools (i.e. Google Analytics, Pendo) Competencies Strong ability to empathize with customers Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product life cycle Knowledgeable and have a deep understanding of the user-centered design process Excellent visual, written, and oral communication and presentation skills Self-starter who takes initiative A strong eye for detail, initiative and committed to delivering high quality work independently or as part of a team Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.

Posted 2 weeks ago

Wolters Kluwer logo
Wolters KluwerCoppell, TX
Senior UX/CX Research Consultant - Hybrid USA R0050257 | DXG | EXO | Wolters Kluwer DXG U.S., Inc. The Company Wolters Kluwer is a global leader in professional information services. Business Owners and professionals in the areas of Legal, Tax, Health, Finance, and Compliance sectors rely on Wolters Kluwer's market-leading information-enabled tools and expert software solutions to manage their businesses efficiently, deliver results to their clients, and succeed in an increasingly dynamic world. Wolters Kluwer combines deep domain knowledge with specialized technology. Our portfolio offers software tools, coupled with content and services, that enable customers to make informed decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, and build better judicial and regulatory systems. We help our clients get it right. The Business Unit The Digital eXperience Group (DXG) co-creates products and solutions and consults with Wolters Kluwer business units around the globe. Our business unit partners serve professionals in demanding knowledge-based industries where you have to be right. DXG's wide and growing array of solutions and services supports business units in building and expanding their online product portfolios. DXG provides global leverage of industry and customer insight, driving technology capabilities for local product innovation. The Position The Senior CX/UX Research Consultant is responsible for enhancing our customer-facing products and solutions within Wolters Kluwer's CT Corporation business unit by driving a deep understanding of customer jobs to be done, unmet needs, and pain points. The Senior UX/CX Research Consultant will report to the Lead UX/CX researcher. Together with a multidisciplinary team of product and technology managers, user-experience designers, and engineers, the Senior UX/CX Research Consultant will continuously help to improve the end-to-end experience by performing a variety of UX Research studies to support product development needs within CT Corporation. Closely aligned with the Lead Research Consultant, this role will foster a close partnership with senior business and development stakeholders, delivering world-class experiences through data-driven decision-making and creating useful, usable, and delightful new and existing solutions and patterns. Responsibilities include, but not limited to: Work Arrangement Hybrid: Eight days a month we come together in the closest office within 50 miles to experience the value of connecting with colleagues. This role is a part of [DXG | EXO | Wolters Kluwer DXG U.S., Inc.] Please view the site office location directory for potential office preferences nationwide. https://bit.ly/Find_A_WK_Office Required Job Qualifications Must be legally authorized to work in the USA permanently At least 6 years of relevant research experience in an industry or start-up. Familiarity with principles of Lean Product and Lean UX Ability to act as a liaison among the UX, product, and technology teams to ensure standards of excellence are met and to build trusted relationships Comfortable leading visioning workshops with multidisciplinary teams of business, technology, content, and user experience roles Have experience working in distributed, collaborative teams and working directly with development groups for the implementation of designs Experience working in a Lean/Agile development environment Some experience working with organizational change management. Preferred Job Qualifications Bachelor's degree (BA) from a four-year college or university (or equivalent). Master's degree preferred. Experience working in a finance or corporate compliance environment is preferred, but not required. Exceptional communication and presentation skills Excellent time and project management skills Essential Duties and Responsibilities Collaborating with leaders in Product Management, UX Design, and Engineering, to understand business objectives and employ appropriate research methods to drive design and business decisions. Foster close partnerships with senior business stakeholders and development heads to deliver world-class experiences through data-driven decision-making. Lead the planning and execution of user research initiatives, employing a variety of generative and evaluative research methods. Partner with embedded UX design leads/teams to evaluate prototypes and solutions with customers. Ensure Product teams gain a deep understanding of user needs, behaviors, and motivations. Ensure that product teams utilize research findings, data, and insights to inform design decisions and validate design solutions. Drive the culture of feedback and metrics to drive continuous improvement in the user experience. Support exploration and experimentation with AI based on identified patterns and use cases from the user research. Stakeholder management: Collaborating with cross-functional teams, including product managers, developers, and stakeholders, to ensure alignment and a shared understanding of user experience goals. Regular, transparent communication of status and metrics to management and stakeholders Advocate for, and actively implement, standard processes to ensure quality and consistency of work, and a joined-up approach for all teams in the business group/division. Involve all members of cross-functional teams in research and analysis Industry awareness: Staying up to date with the latest trends, technologies, and best practices in user experience research. Keep up to date with the latest UX practices, innovations, and tools. Engagement in changing AI technology and patterns Additional Information Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available: https://www.mywolterskluwerbenefits.com/index.html Company Overview Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. We are headquartered in Alphen aan den Rijn, the Netherlands. Ranked by Forbes Magazine as among America's Best Large Employers for 2022 - #84 Wolters Kluwer secures 2nd place in Newsweek's Most Trustworthy Companies List 2023 WK #1 for gender equality in the workplace in the Netherlands & #47 worldwide for 2023 Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and requirements. The job description provided is subject to revision and modification at any time. #LI-Hybrid Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Posted 30+ days ago

Veepee logo
VeepeeParis, TX
Pioneer of online flash sales since 2001 and key player in European e-commerce, Veepee collaborates with over 7,000 brands to offer highly discounted products available for a limited time. Operating across various sectors, including fashion, home, wine, travel or beauty... Veepee achieved a turnover of 3.3 billion euros incl. VAT in 2024 and employs 5,000 staff members across 10 countries. JOB DESCRIPTION The UX/UI Designer will support the product team by providing specialized UX/UI expertise throughout the product lifecycle. This includes creating mock-ups, running workshops, presenting concepts to stakeholders, collaborating with development and tech teams, and overseeing product versions and their evolutions. TASKS Collaborate with the product, business, tech and data teams to align on goals and deliverables. Design user-centric & business-centric interfaces and experiences for digital products. Create mock-ups and interactive prototypes to illustrate design concepts. Facilitate workshops and provide presentations to internal stakeholders. Work closely with tech teams and lead UX to ensure seamless implementation based on the overall Veepee product ecosystem and ensure Design QA. Monitor product iterations and propose enhancements based on research findings, data and business insights. Contribute to the evolution and maintenance of the design system, both at a product and system level. MUST HAVE skills Systemic design thinking. Expertise in UX and UI design methodologies. Ability to conduct research and apply data-driven insights. Proficiency with design systems and versioning processes. Familiarity with tech languages and limitations. Fast-paced execution: thrive in a rapid-iteration environment, shipping high-quality work quickly, and keeping feedback loops tight between design and engineering. Versatile design expertise: extensive experience designing across both web and mobile platforms. User-centric focus: a passion for creating seamless, user-friendly experiences, with an acute attention to detail in UI design. You continuously strive to enhance and streamline the user experience through thoughtful and iterative design. Great communication skills: proven ability to communicate design concepts effectively to a multicultural team, including executives, engineers, and other designers. Your ability to articulate the rationale behind design decisions is key. Proven senior experience: a minimum of 5 years of relevant experience as a senior designer in a product-driven tech company, with a portfolio that showcases your ability to deliver impactful design solutions. ️ FRAMEWORKS & TOOLS Figma Design System (Variables & Tokens) RICE Matrix: For feature prioritization. Lean Canva : For mapping product ideas, identifying user problems, and aligning solutions with business objectives.This role is essential to ensure that digital products meet both user needs and business objectives, aligning design efforts with the broader product strategy. BENEFITS Variable bonus based on quarterly objectives delivery; Dynamic and creative environment within international teams; The variety of self-education courses on our e-learning platform; The participation in meetups and conferences locally and internationally; Flexible Office with up to 2 days at home; Flexible retribution package (including Medical Insurance); Team building events with colleagues several times a year; ️RECRUITMENT PROCESS 30-minutes HR Screen with a Veepeeᵀᵉᶜʰ Recruiter 30-minute exchange with a UX Designer 60-minute live assessment with Lead UX Team Interview with Head Of Design, LPO & Lead Domain We are convinced that it is up to you to define the way you work, to develop yourself and to progress. At Veepee we guarantee that you can just be yourself! For the service of diversity and inclusion, Veepee is committed to reviewing all applications received on an equal basis. COMPANY For more information about our ecosystem : https://careers.veepee.com/veepee-tech/ ? WHO WE ARE Veepeeᵀᵉᶜʰ is a tech community of 500 collaborators who play a key role in Veepee's innovative strategy. From Warsaw to Sevilla, through Brussels, Amsterdam, Paris, Lyon, Nantes, Nice, Barcelona, Madrid and Lausanne all our projects are developed in an agile environment with a wide skills variety where you'll be sure to find your place, no matter the technology you work with. If you love to try things why don't you jump on this new adventure? Need more info > https://careers.veepee.com/en/ Vente-privee.com processes the collected data to handle the recruitment process, and to evaluate your ability to carry out the job offered and your professional skills. You can learn more about our use of your data and your rights by reading our recruiting privacy policy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 3 weeks ago

AHU Technologies logo
AHU TechnologiesWashington, District of Columbia
Replies within 24 hours TITLE: Service Designer LOCATION: Washington, DC/ Onsite MINIMUM EDUCATION: Bachelor’s degree in IT or related field or equivalent experience. REQUIRED EXPERIENCE: 5+ years INTERVIEWS: In Person Job Description: The service designer will work collaboratively with stakeholders to develop a comprehensive understanding of the problem and ideate potential solutions to improve the delivery of services to District residents. Responsibilities: The main responsibilities of the Service Designer are as follows. It should be noted that stakeholder inquiry and insight should be involved throughout all parts of this process. · Lead human-centered design projects alongside a team of other innovators · Perform and manage user research · Maintain ongoing relationships and communication with stakeholders to ensure a user-centered design process and constant feedback · Design the User Journey Map and identify pain points and issues that need to be addressed in a given solution · Generate creative, bold solutions to public sector challenges · Plan and execute co-creation workshops with stakeholders in order to propose the most viable solution for the given problem · Prototype and test potential solutions in order to validate ideas and iterate · Design the Service Blueprint and prepare for presentation to the team and relevant stakeholders Skills: · 5+ years of professional experience in UX design. Required 5 years · Comprehensive understanding of human-centered design and design thinking. Required 5 Years · Experience planning and executing user research. Required 5 Years · Ability to synthesize complex qualitative data. Required 5 Years · Experience developing and testing low-, medium-, and high-fidelity wireframes and other types of prototypes with stakeholders. Required 3 Years · Experience designing a user journey map and the ability to then identify touchpoints and pain points. Required 5 Years · Ability to plan and execute co-creation workshops with relevant stakeholders. Required 5 Years · Experience planning and executing community outreach events. Required 5 Years Compensation: $40.00 - $50.00 per hour About Us AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues. AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.

Posted 2 weeks ago

Esri logo
EsriRedlands, California
Overview We help people discover the world's most powerful mapping software. Using actionable insights to solve complex problems, you'll deliver scalable UX design system thinking across Esri.com. You’ll play a central role in leading our ambitious design plans. With our website being viewed by tens of millions globally, come and help create, inspire, and influence user-centered design at Esri and beyond. Responsibilities Collaborate with teammates, web strategists, project managers, researchers, and business stakeholders to proactively gather scope and requirements Communicate and present complex information, analysis, and insights across teams, decision makers, and executives using clear presentation techniques, smart spreadsheets, and data visualizations Distill complex problems into refined solutions by organizing content, structure, and information architecture into user flows, wireframes, and interaction design Apply best practices of diagramming, customer journey mapping, and service design techniques to unify experiences across multiple digital platforms Deliver evidence-driven analysis using Adobe Experience Manager (AEM) analytics dashboards, combined with mixed-method research to validate areas of improvement Help establish and monitor design metrics demonstrating the value of design to clearly articulate UX’s contribution to the company’s success Coach and mentor associate designers to grow and deliver their craft to meet the expectations of a modern design group Requirements 5+ years of experience specializing in user experience, research, and interaction design, preferably with a focus on business-to-business (B2B) technology company Experience leading high-impact design programs including in-depth knowledge of mixed-method research Expert knowledge of web analytics tools and design tools (Figma, Airtable, Adobe Creative Cloud, Mouseflow) Outstanding written and verbal communication and presentation skills, with the ability to make complex ideas understandable Knowledge of how to work with CRO and SEO specialists to improve user experience and drive increased performance Bachelor's in human-computer interaction, user experience, interaction design, applied social science, or a related field Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S. Recommended Qualifications Master's in human-computer interaction, user experience, interaction design, applied social science, or a related field AEM and Adobe Analytics experience Experience with Geographic Information System (GIS) technology is a plus, but a willingness to learn is just as valuable PORTFOLIO SUBMISSION Please include a link to your online portfolio or PDF samples of recent work. Samples must show how you use data to solve problems on real-world projects. They must also show how you can create insights based on data and design solutions using a mix of low- and high-quality outputs. #LI-Onsite #LI-OH1

Posted 2 weeks ago

Wolters Kluwer logo
Wolters KluwerHouston, TX
Job Identification Business title: Lead CX/UX Designer Department: Digital Experience Group (DXG) Location: Hybrid Supervisory Relationships Reports to: Director, CX/UX Design Supervises: This position has no direct line supervisory responsibilities. About the Team Wolters Kluwer's Digital Experience Group (DXG) creates products and solutions for its business divisions which serve professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG sectors around the world. Our UX team collaborates closely with cross-functional product teams to solve complex customer and business problems in ways that our customers love, while also working for our business. About the Role The Lead CX/UX Designer is responsible for enhancing our customer-facing products and solutions within Wolters Kluwer's Health Language portfolio and will be responsible for ensuring high quality output and alignment with business strategy. The Health Language applications are use-case specific workflow tools to help expedite the authoring, mapping, design and review of healthcare data. As the industry transitions to a value-based care model, we are committed to breaking down barriers and fostering trust through our Health Language offerings. Our products support both payers and providers, ensuring accurate billing and coding at the point of care. This role requires the ability to dive into product technical details, user journey mapping and flow diagrams to inform product features that can help our provider, vendor and health plan clients achieve their business and patient outcomes. This role also works in close collaboration with our DXG Centers of Excellence (CoEs), product management, content and technology teams, applying proven UX research and design practices and principles including leveraging our Product Design System and incorporating customer insights/data to develop optimal solutions that drive competitive advantage. This role requires a creative, energetic and adaptable problem-solver who can navigate complexity, act as a liaison among cross-functional teams and work quickly with high quality and consistency. The team needs a proactive strategic thinker who is extremely hands-on and has the ability to drive all aspects of UX research and design. Essential Duties and Responsibilities Strategy: Understand business goals, user needs, and technical capabilities to inform the research and design of holistic and integrated solutions Foster collaborative relationships with product teams and technology partners Advocate for the user throughout the product development process, working with cross-functional teams to ensure a consistent and excellent user experience that is validated by customers Lead/co-lead visioning workshops with multidisciplinary teams of business, technology, content and user experience roles to shape strategic plans Design: Translate ideas into concepts, user flows, wireframes, mockups and prototypes that lead to intuitive user experiences for products in the Health Language portfolio Work with cross-functional teams to define, improve and implement UX research and design best practices and processes Work directly with development groups to ensure accurate implementation of designs Manage multiple projects at various stages and prioritize tasks Use and contribute to the Wolters Kluwer Product Design System to ensure consistency, efficiency and scalability Research: Identify research opportunities and appropriate research methods based on business objectives Develop research plans collaboratively with the Product Manager and other team members Lead research projects from start to finish, conducting research yourself and enabling product teams to get involved Deliver actionable insights that are well-reasoned and presented with a high degree of quality Job Qualifications 10 years of experience working as a UX designer - ideally within an agile environment Bachelor's degree (BA) from a four-year college or university (or equivalent) in Interaction Design, Product Design, Industrial Design, Human Computer Interaction, Communication & Multimedia Design/Media Technology, Information Architecture or related field Familiar with principles of Lean Product and Lean UX Have a deep understanding of typography, color, layout and motion design principles Passionate about design, emerging technologies and problem solving Understanding of the healthcare ecosystem, particularly in payer and provider sectors and experience with value-based care models and health language offerings is desireable but not required Hands-on experience with Electronic Health Records (EHRs) and API integration Familiarity in interoperability standards and protocols, ensuring seamless data exchange across diverse healthcare systems is desireable but not required Both a self-starter and team-oriented, with a willingness to teach and learn; open to feedback and welcomes constructive criticism Excellent English verbal and written communication skills Ability to build trusted relationships and act as a liaison among the UX, product and technology teams to ensure standards of excellence are met Experience working in distributed, collaborative teams Ability to work with limited guidance and make decisions independently is a must Technical Skills Experience working with design systems and familiar with creating UX patterns Experience adhering to WCAG compliance and standards In-depth knowledge of customer analytics tracking tools and customer research methods; adept at analyzing both quantitative and qualitative data Mastered design software such as Figma and Adobe Creative Suite Knowledge of agile software development processes and experience with requirements management and complex projects Work with the Microsoft Office Suite (Word, Excel, PowerPoint) Solid understanding of HTML5 and CSS3 Your Portfolio Your portfolio should demonstrate a track record of developing useful and intuitive interfaces for complex online applications You should be prepared to speak about the processes used to develop your solutions and the specific role that you played in these processes Are you ready to shape the future of healthcare solutions? As a Lead CX/UX Designer on our Health Language portfolio, you'll tackle complex challenges that improve trust, accuracy and efficiency at the point of care. Your work will break down barriers in the healthcare industry, driving innovative products that streamline coding, billing, and care delivery. Collaborate with Centers of Excellence, product management and technology leaders to design solutions that deliver measurable impact and a competitive edge. This is a unique opportunity for a creative, forward-thinking problem solver who thrives in fast-paced environments and is passionate about design, emerging technologies and transforming the healthcare ecosystem. If you're looking to grow your career while making a tangible difference in healthcare, we want you on our team. Benefits: A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Posted 2 days ago

Immuta logo
ImmutaBerwyn Heights, MD
Immuta is the leader in automated data access so that organizations can achieve data compliance. Only Immuta can seamlessly integrate with the leading cloud data platforms to manage and enforce data policies at scale so that users get access to the right data at the right time. Data-driven organizations around the world rely on Immuta to speed time to value, safely share more data with more users, and mitigate the risk of data leaks and breaches. Immuta has been recognized by Forbes as a top american startup employer, by Inc. Magazine as one of the best workplaces, and by Fast Company as one of the top 50 most innovative companies Customers include Aon, Credit Suisse, Daimler, S&P Global, U.S. Army, and Atlassian. Over half of the top banks now use Immuta Partners include Databricks, Snowflake, AWS, Azure, Google Cloud, and Starburst $169 million in total venture capital funding. Investors include Greenspring Associates, March Capital, Ten Eleven Ventures, Intel Capital Corporation, NGP Capital, DFJ Growth, Dell Technologies Capital, Citi Ventures, Inc, Wipro Ventures, and Okta Ventures Major offices in Boston, Massachusetts; Columbus, Ohio; and, College Park, Maryland ABOUT THE ROLE Immuta is bringing our award-winning on-premises data governance product to the cloud as a SaaS offering. We are looking for an intern with a passion for User Experience to help us determine and define what a SaaS experience looks like for our customers and target personas. You'll work on the UX Design Team, bringing the voice of the customer to Immuta's products. This team is a highly skilled group of UX Designers for whom Customer Obsession is not just a slogan but a core tenet of everything we do. YOUR ROLE You will assist with, and even have the opportunity to lead, User Experience workshops like storyboarding, journey mapping, and user interviews. You will leverage your design skills to create concepts that will translate into user-facing features. You may conduct qualitative and quantitative user research. You will partner with a great UX team who can mentor and guide you through your internship experience. You will be exposed to a top-notch team of UX Designers and Product Managers who will give you an inside look at what it means to deliver meaningful customer experiences that solve real problems and meet strategic company objectives. WE'RE LOOKING FOR STUDENTS WHO Are available to work full-time May 26-Aug 14, 2026 with 3 days/ week in one of our 3 offices. Boston, College Park or Columbus. Strong preference for the Boston location. Have a passion for users and bringing their voice to life in products. Have a strong sense of UX Design and a hunger to apply those skills. Have an understanding of UX research techniques like storyboarding, journey mapping, and user interviews. Are good communicators and can work effectively in a collaborative, fast-paced environment to deliver high-quality reports and presentations on outcomes. Can work well across complex teams and feel comfortable working with a wide range of customers and stakeholders. Are comfortable using Figma or similar technology. Have a working knowledge of front end frameworks such as Angular, react, html and css. Experience with AI tools such as Cursor, Figma AI and Chatgpt are a big plus. $28 - $28 an hour Immuta provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, marital status, age, disability (including disability due to pregnancy) or genetics, protected veteran status, or any other characteristic protected by law. Immuta complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 30+ days ago

ION Group logo
ION GroupNew York, NY
The Role Lab49 is growing their LabExperience team and currently has an opportunity available for a Senior UX Product Designer to work with our development teams and customers, envisioning and designing the desktop, web and mobile applications we create. You will work in a customer-facing environment solving complex challenges. The ideal candidate will be excellent in a customer-facing environment. You like to solve complex challenges and think outside the box. With strong written and verbal communication skills, you not only understand client requirements, but are comfortable making presentations. You will work well in a team-environment and assimilate easily with a close-knit and friendly staff. Responsibilities You will be responsible for every aspect of a system's user experience - the overall flow and layout of the screens, the fields and information presented, the actions and interactions that are provided, and the visualizations of the data. You'll be involved in solving workflow problems, developing new ways of visualizing market data, and figuring out what tools the client needs in their solution that even they don't realize yet. You will need to be able to think on your feet, sketch, present, iterate and refine ideas alongside and in front of clients. You’ll gain broad exposure to many areas of our clients' businesses and also to a wide range of technologies. You should be adept at quickly learning new skills and terminology and at building rapport with all sorts of end users. You will be working onsite with our product and development team and partnered with a Visual Designer to collectively define the solution. Required Experience and Skills 5+ years of solid experience in UX Design, Interaction Design or Information Architecture including an ability to define and drive the process. Hands-on experience in user research, sketching solutions and wire-framing, An abiding interest in and competence for solving real-world business problems. Experience working in a fast-paced and collaborative environment. Ability to communicate effectively and to influence client strategy, tactics, and perceptions. Determination to succeed despite obstacles and challenges, and a positive attitude favoring achievement of goals over open-ended investigation. Resourcefulness and independence. Undergraduate or Graduate Degree in HCI, Interaction Design, Information Architecture, Visual Communication, Graphic Design or any design-related field is highly preferred. Desired Experience and Skills Experience designing complex, interactive, transactional, enterprise-level, expert systems. Knowledge of, and strong demonstrated interest in, global financial markets and financial products. We are hiring across multiple levels for this job. Daily pay rate range - $700-$800/day Placement within the range provided above is based on the individual’s relevant experience and skills for the role and level. Salary range disclosure as required by S9427A when hiring in New York. Lab49/ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. Lab49/ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

Posted 30+ days ago

ION Group logo
ION GroupNew York, NY
Lab49 is expanding its Design team and is looking for a Principal UX Designer to lead the design of cutting-edge desktop, web, and mobile applications for our clients. In this role, you will drive the UX strategy, collaborate with stakeholders, and shape the design direction of complex financial and enterprise solutions. The ideal candidate is a seasoned UX leader with strong problem-solving skills, a passion for elegant design solutions, and the ability to thrive in a client-facing environment. You will work closely with development teams, product managers, and visual designers to create intuitive, high-impact user experiences. Responsibilities Lead UX strategy and execution for enterprise-level applications, ensuring best-in-class user experiences. Define and oversee the user experience, including workflows, layouts, interactions, and data visualizations. Conduct user research, synthesize insights, and translate findings into actionable design solutions. Collaborate with clients to understand business needs, present design concepts, and refine solutions based on feedback. Mentor and guide UX designers, fostering a culture of innovation and excellence. Partner with development teams to ensure seamless implementation of designs. Required Experience & Skills 10+ years of experience in UX Design, Interaction Design, or Information Architecture. Expertise in designing complex, data-driven applications with a strong focus on usability. Proven ability to drive UX strategy and influence product direction. Hands-on experience with user research, wireframing, prototyping, and usability testing. Strong communication and presentation skills, with the ability to articulate design decisions to stakeholders. Ability to balance business goals, technical constraints, and user needs to create effective solutions. Bachelor's or Master's degree in HCI, Interaction Design, Information Architecture, or a related field. Preferred Experience Experience with payments and/or Treasury is a plus. Experience designing enterprise-level financial or trading applications. Deep understanding of financial markets, trading platforms, or investment tools. This role is ideal for an experienced UX leader eager to make a significant impact on high-profile financial technology solutions. If you’re passionate about solving complex design challenges and shaping exceptional user experiences, we’d love to hear from you! The base salary range for this role is $180,000 - $200,000. Placement within the range provided above is based on the individual’s relevant experience and skills for the role and level. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance. Salary range disclosure as required by S9427A when hiring in New York. Lab49/ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. Lab49/ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

Posted 30+ days ago

I logo
Insulet CorporationActon, Massachusetts
Position Overview: Want to use design to change the face of diabetes care? Join a mission-driven team working to improve the experience of living with diabetes through thoughtful, human-centered digital design. At Insulet, we’re investing in scalable, customer-focused digital experiences that support people across their entire journey with Omnipod.We’re looking for an experienced and strategic Senior UX Designer to lead high-impact design initiatives across a variety of digital touchpoints that surround the Omnipod product. This includes onboarding experiences, support portals, medical data dashboards, healthcare provider tools, and more—everything that helps customers succeed.You’ll take ownership of complex projects, influence product and design strategy, collaborate cross-functionally with product managers, engineers, marketing, and customer experience partners, and help shape a cohesive, accessible, and empowering end-to-end experience. This role is part of a collaborative design team that works closely within a larger, company-wide UX organization. If you’re a creative thinker who can navigate ambiguity, challenge assumptions, and translate vision into compelling digital experiences, we’d love to hear from you. Sr UX Designer Responsibilities: Lead end-to-end UX design for web-based and cross-platform digital experiences that support Omnipod users—such as onboarding flows, customer portals, medical data dashboards, and healthcare provider tools. Take ownership of large-scale, often ambiguous design initiatives from discovery through delivery, working closely with product managers, engineers, marketers, and CX stakeholders to define and execute experience strategy. Influence product direction by advocating for customer needs, challenging assumptions, and ensuring design solutions balance user experience, business goals, and technical feasibility. Create wireframes, prototypes, flows, and design specifications using modern design and collaboration tools like Figma, Adobe Creative Cloud, Miro, Confluence, Jira; clearly communicate design decisions through strong visual and verbal storytelling. Collaborate with user research and human factors teams to incorporate customer insights and ensure solutions are safe, effective, and aligned with FDA guidance where applicable. Apply best practices in accessibility, usability, and responsive design to create experiences that are inclusive, scalable, and intuitive. Participate in agile development cycles and contribute to product planning by advocating for user needs and experience quality. Partner with technical integration teams to ensure seamless user experiences across connected platforms, including evaluating APIs, understanding data flows, and contributing to branding and UX alignment across external and internal systems. Champion a customer-first mindset, advocate for UX excellence, and help define success metrics and outcomes in cross-functional forums and design reviews. Evolve and improve existing products, unify fragmented experiences, and create seamless, cohesive journeys across the product ecosystem. Gather and synthesize insights from diverse stakeholders, including internal users (e.g., customer service, sales, training teams), healthcare providers, and people living with diabetes, to inform design decisions. Contribute to the evolution of Insulet’s design system and experience standards as our brand and platform mature. Mentor and support other designers through informal coaching, design critiques, and shared knowledge-building. Support ongoing improvement of team processes, tools, and collaboration practices, contributing to a strong UX culture. Skills / Characteristics: Strategic thinker and visionary with a passion for both big-picture problem-solving and hands-on execution. Strong visual communicator who can diagram, prototype, and explain ideas clearly in remote and collaborative environments. Excellent storyteller—both visually and verbally—with the ability to drive alignment at both the strategic vision level and tactical feature level. Builds and maintains positive, trust-based relationships across disciplines. Fosters a high-performance, customer-centric culture and continuously centers the needs of the user. Charismatic, collaborative, and creative leader who can set direction, articulate vision, and motivate others toward shared outcomes. Influences key stakeholders in a thoughtful, collaborative manner to achieve desired results. Brings a balance of strategic focus and analytical thinking with strong execution capabilities in complex, cross-functional environments. Comfortable working across cultures and with distributed teams. Skilled at managing ambiguity, facilitating healthy dialogue, and building consensus across differing viewpoints. High level of business and technical acumen; able to understand and contribute meaningfully to technical discussions. Passionate about continuous improvement and elevating the impact of UX within the organization. Demonstrates forward-thinking, customer-first design instincts and builds trust through empathy and delivery. Committed to developing others and raising the bar for design craft and collaboration. Qualifications: Bachelor’s or Master’s degree in a relevant field such as Psychology, Computer Science, Human-Computer Interaction, Industrial Design, Interaction Design, or a related discipline is preferred. 5–8 years of experience in UX and product design, with a strong focus on delivering customer-centric digital products across multiple touchpoints (e.g., web, mobile, portals). Expert-level proficiency in modern UX and design tools, with a demonstrated ability to deliver high-quality interaction design, visual design, and specifications. Strong working knowledge of usability principles, design heuristics, accessibility standards, and responsive design techniques. Experience designing for mobile and responsive platforms. Strong portfolio required, showcasing design thinking, storytelling ability, and polished execution. If your portfolio is password protected, please include the password in your application. Experience working in agile product development environments and using agile collaboration tools. Proven success collaborating cross-functionally with product managers, engineers, marketers, and researchers. Familiarity with user research methods and the ability to integrate research insights into design decisions. Comfortable working in a distributed environment, with teams across the U.S. and Mexico. Deep expertise in human-centered design principles, methods, and lifecycle. Experience designing digital tools or workflows that support regulated industries or involve complex data is a plus. Intellectual curiosity and a desire to dig into the details of complex problems. Advanced prototyping skills (e.g., high-fidelity interactive prototypes) preferred. Experience with diabetes or healthcare design is a plus. Experience with CX design, community design, portal design, and marketing collaboration is preferred. Additional Information: When applying, be sure to include a link to your portfolio with the password if applicable. Additional Information: The US base salary range for this full-time position is $115,950.00 - $173,925.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. ( Know Your Rights )

Posted 1 week ago

Sofi logo

Staff UX Researcher

SofiNew York City, NY

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Job Description

Employee Applicant Privacy Notice

Who we are:

Shape a brighter financial future with us.

Together with our members, we're changing the way people think about and interact with personal finance.

We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

Join Our Team:

Join our dynamic team at SoFi as a Staff Researcher, playing a pivotal role in shaping product strategy and driving user-centered decision-making across the business. At SoFi, we're dedicated to helping our members achieve financial independence and reach their goals. We aim to be at the center of our members' financial lives, offering a suite of products and services including credit score monitoring, banking, investing, credit cards, personal loans, student loans, home loans, and more.

What You'll Do:

  • Contribute to and often lead significant cross-functional workstreams within and occasionally beyond their business unit.
  • Lead broad research projects with complex user journeys, utilizing data-driven and principle-based solutions to generate impactful insights.
  • Guide project direction, delivering complex research projects with significant business impact by influencing the setting of objectives, strategy, milestones, and execution.
  • Influence product priorities and strategy through compelling research insights. Be able to pivot their point of view when presented with new information.
  • Apply advanced expertise in a range of qualitative and quantitative research skills, while maintaining proficiency across all core research methodologies. Influence the craft of others and contribute to elevating overall work quality within the team.
  • Create high-impact artifacts (e.g., reports, presentations, workshops) that drive alignment and innovation, influencing fast but high-quality decision-making across directly relevant teams. 
  • Drive consistency and quality across interconnected research projects. Create and hit milestones with minimal guidance and estimate project timelines well.
  • Develop into a cross-functional leader, building relationships with stakeholders across the function and business unit, including through participation in cross-functional forums. Navigate stakeholder tradeoffs to guide research decisions that impact other teams.
  • Contributes actively to the research team through knowledge sharing (tools, methodologies), thoughtful collaboration, and positive engagement.

What you'll need:

  • Bachelor's Degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field (Graduate Degree preferred).
  • Eight (8)+ years of experience conducting user research in a product development setting, with a demonstrated track record of influencing product strategy and leading complex projects.
  • Advanced expertise in a variety of qualitative and quantitative research methods.
  • Exceptional analytical and problem-solving skills, with a proven ability to synthesize complex information from diverse sources and identify critical, strategic insights.
  • Outstanding communication and presentation skills, with the ability to articulate research findings clearly, persuasively, and strategically to a variety of audiences.
  • Demonstrated ability to work autonomously, lead projects, and collaborate effectively in a fast-paced environment.
  • A strong understanding of the tradeoff between rigor and speed in research, and the ability to apply this understanding to project planning and execution.
  • Strong project and program management skills, with the ability to manage multiple complex and strategic projects simultaneously.
  • A strong drive for continuous learning and self-improvement in advanced research skills and product knowledge.

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. 

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

Pay range: $144,000.00 - $247,500.00

Payment frequency: Annual

This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above.

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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