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Strategic Customer Success Manager-logo
Strategic Customer Success Manager
AppFolioSan Diego, CA
Description AppFolio is more than a company. We're a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves. The Strategic Customer Success Manager (SCSM) will ensure our top clients achieve their business objectives and derive maximum value from our platform. Establishing yourself as a trusted advisor, you will leverage deep industry knowledge and strong relationships to drive customer satisfaction, retention, and growth. The SCSM will partner closely with a Technical Account Manager (TAM) to deliver customized solutions that address our clients' objectives and challenges. Your impact Foster Strong Customer Relationships and Drive Strategic Outcomes Build and maintain strategic relationships with key stakeholders and decision-makers within your assigned portfolio of top accounts, understanding their business goals and ensuring our solutions meet their needs. Collaborate with clients to develop and execute success plans, outlining key milestones and success metrics to ensure they achieve their objectives. Conduct regular business reviews with clients, ensuring alignment and highlighting the value delivered, reinforcing long-term partnerships. Serve as the primary point of contact, managing escalations and ensuring timely resolution of issues, fostering trust and loyalty. Track customer health and engagement metrics, identifying potential risks and implementing mitigation strategies for proactive management. Identify opportunities for account expansion and work with growth teams to drive upsell, cross-sell, and expanded use, contributing to increased customer value and revenue growth. Identify, recruit, and nurture reference customers to advocate for our products and services, collaborating with Marketing and Sales teams to activate them in testimonials, case studies, and other activities. Collaborate with Technical Account Manager (TAM) to Drive Product Adoption, Process Optimization, and Internal Advocacy Partner closely with the TAM to design and implement customized solutions, addressing specific client challenges and objectives. Ensure customers are fully informed and educated about our evolving suite of products and services, enhancing their ability to utilize them effectively. Advocate for customer needs and priorities, influencing product roadmaps and feature enhancements to ensure their requirements are met. Qualifications Leadership: Strong business acumen and ability to establish credibility as industry expert and trusted advisor with executives and decision makers; ability to lead and interact effectively with cross-functional teams Influence & Charisma: Has the ability to influence, persuade and negotiate at all levels to achieve win-win situations; Able to relate to the needs of a wide range of individuals and build consensus Analytical: Proven experience in using data to make informed decisions and create buy-in and consensus; Ability to analyze a situation, define key objectives, and recommend action plans Organization: Excellent project management, interpersonal and organizational skills Creative Problem Solver: Able to draw connections between the client's needs and Appfolio's ability to solve for them; Creative thinker with an entrepreneurial spirit and strong implementation ability; Proactive learner and critical thinker who enjoys being in a fast-paced environment Communication: Excellent written, verbal and interpersonal communication skills. Great story teller; A natural presenter: stellar public speaking and presenting skills Customer-Focused: Must possess a client-focused attitude with a drive to consistently exceed expectations Must have Minimum of 6-8 years of experience in customer success, account management, sales or related roles, preferably within Enterprise SaaS and/or the Property Management industry Proven track record of managing, growing and retaining strategic customer relationships Ability to work collaboratively and independently in a fast-paced, dynamic environment Ability to travel ~25% of the time Proficiency with Customer Success Platforms, CRM and Google Suite Location Find out more about our locations by visiting our site. Compensation & Benefits The compensation that we reasonably expect to pay for this role is: $114-143K [base pay / OTE]. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate's skills, education, experience, and internal equity. Please note that compensation is just one aspect of a comprehensive Total Rewards package. The compensation range listed here does not include additional benefits or any discretionary bonuses you may be eligible for based on your role and/or employment type. Regular full-time employees are eligible for benefits - see here. #LI-JM3 About AppFolio AppFolio is the technology leader powering the future of the real estate industry. Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit appfolio.com. Why AppFolio Grow | We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves. Learn | We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills. Impact | We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities. Connect | We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed. Paddle as One. Learn more at appfolio.com/company/careers Statement of Equal Opportunity At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That's why we're a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you're always welcome at AppFolio. By submitting this form, I acknowledge I have reviewed AppFolio's Privacy Policy.

Posted 3 weeks ago

Manager Trainee-logo
Manager Trainee
Autozone, Inc.Murrieta, CA
The Manager in Training (MIT) position is expected to be a short-term transitional role that provides both work assignments and training opportunities to prepare MITs to be promoted into Retail/Commercial Store Management positions. From the date of entry into the AutoZone MIT program, it may be possible to progress to a management position within approximately 8-12 weeks, depending on the prior experience and performance of the MIT. Responsibilities An MIT is a member of the management team. As a member of management, an MIT will be expected to Live The Pledge, deliver WOW! Customer Service, and drive store execution and performance. Under the supervision of the Store Manager, the MIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The MIT is responsible for supporting the Store Manager in the overall operation of the store to include: Overall store retail/commercial management, supervision, and policy implementation Financial management - manage, analyze and reconcile monthly P&L statements Employee staffing, training, and development Inventory management Customer service leadership MITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and AutoZone culture. MITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the pipeline role and be considered for management openings. Note: Selection for the MIT position does not guarantee promotion into a Store Manager/Commercial Sales Manager position. Whether and when an MIT is actually promoted to management is dependent on a variety of factors, including but not limited to performance and availability of management openings. Requirements 1 -2 years of previous experience as a retail manager or supervisor Ability to work a full-time flexible schedule, including morning, night and weekend shifts, and to work overtime as needed Bilingual preferred, but not required Previous automotive experience preferred, but not required Previous experience analyzing company financials including Profit and Loss Statement preferred, but not required Benefits at AutoZone AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing. Some of these benefits include: Competitive pay and paid time off Unrivaled company culture Medical, dental, vision, life, and short- and long-term disability insurance options Health Savings and Flexible Spending Accounts with wellness rewards Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Program for mental and physical health Opportunities for career growth and tuition reimbursement Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources Fair Chance Statement: An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team. Compensation Range (USD): MIN 16.5 - MID 19.04 - MAX 21.58

Posted 30+ days ago

Scientist 3, Product Development-logo
Scientist 3, Product Development
Catalent Pharma Solutions, Inc.San Diego, CA
Scientist 3, Product Development Position Summary: Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) whose mission is to develop, manufacture, and supply products that help people live better and healthier lives. Catalent is dedicated to delivering unparalleled service to pharma, biotech, and consumer health customers, supporting product development, launch, and full life-cycle supply. With time-tested experience in development sciences, delivery technologies, and multi-modality manufacturing, Catalent supports the acceleration of development programs and the launch of more than a hundred new products every year. Powered by thousands of scientists and technicians and the latest technology platforms at more than 40 global sites, Catalent supplies billions of doses of life-enhancing and life-saving treatments for patients annually. Catalent Pharma Solutions in San Diego is a premier pharmaceutical chemistry development and manufacturing organization supporting the pharmaceutical and biotechnology industries. We focus on bringing client drug compounds from discovery to the clinic with services that include analytical development, pre-formulation testing, formulation development, Good Manufacturing Practices (GMP) manufacturing and stability storage and testing as well as Clinical Supply Services. At Catalent San Diego, we recruit and develop exceptional individuals with a passion for science and determination to excel. We offer a technically challenging and stimulating environment and the opportunity to learn from the best. Catalent Pharma in San Diego, CA is hiring a Scientist 3, Product Development. An individual at the level of Scientist 3 will be expected to either lead projects as an individual contributor under minimal supervision or to supervise 1-2 team members focused on the formulation development of oral drug candidates for preclinical and human clinical studies. Previous development experience with oral dosage forms (capsules, tablets, granulations, suspensions, solutions, amorphous intermediates) is required. An individual at this level will be expected to take responsibility for the completion of projects under minimal supervision. The individual will be expected to develop timelines and plan series of experiments as required by service agreements and then coordinate and possibly delegate responsibilities to meet client expectations. There is an expectation of direct hands-on laboratory work and/or supervision of 1-2 direct reports and mentoring/training of other colleagues as needed. All duties will be performed in compliance with company standard operating procedures (SOPs) and Good Manufacturing Practices (GMP) regulations, as appropriate. This is a full-time position: Monday- Friday, 8am-5pm (with flexibility) on-site. Catalent is committed to a Patient First culture through excellence in quality and compliance, and to the safety of every patient, consumer, and Catalent employee. The Role: Creates and develops innovative drug formulations and has depth of experience in one or more of the techniques described above. Performs and trains others on a variety of formulation techniques including, but not necessarily limited to: blending, encapsulation, suspensions, solutions, wet/dry/fluid bed granulation, tablet compression, coating, milling, spray drying Responsible for the successful transfer of formulation projects to the GMP manufacturing team and for collaboration with process engineering team during technology transfer. Responsible for transfer of projects to late stage or commercial manufacturing sites Communicates results both internally and externally through oral and written updates and formal reports as necessary. Organize meetings and monitor all client interactions independently. Participate in and lead cross-functional teams. Performs secondary review of other colleagues' work for scientific accuracy and compliance. Creates and/or revises new department-wide and site-site procedures and company SOPs Individuals will stay abreast of current scientific technologies to maintain the state-of-the-art nature of Catalent's services and will evaluate new technologies to expand our technical service offering. Individuals will proactively communicate strategy to clients and draft addendums to contracts and write and provide review of new proposals and change orders, as appropriate Individuals will support the business aspects of their position by taking responsibility for the execution and billing communication for all work proposals under their supervision. Lead and train others on Continuous Improvement (CI) and innovation projects Hire, train, and supervise formulation group members as necessary. Develop junior personnel for advancement within the team. Responsible for maintaining a GMP laboratory environment Participate in business development and marketing activities by generating scientific expert content, hosting new client visits or teleconferences, and attending conferences or client visits to generate new leads Other duties as assigned The Candidate: Bachelor's in Science degree (B.S.) required with a minimum of four years of experience in solid oral/parenteral formulation development. We will also accept a Master's (M.S.) with three years or PhD with one year of industry experience Required experience: small and/or large molecule oral delivery formulation development. Preferred experience with spray dried dispersions, suspensions, capsule, and tablet formulation Physical requirements: Individual may be required to sit, stand, walk regularly and occasionally lift up to 20 pounds; ability to communicate orally with customers, vendors, and co-workers. Regular use of telephone and email. Hearing, vision, and speaking within normal ranges is essential for normal conversations, to receive ordinary information and to prepare or inspect documents. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and fax machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business. Pay: The anticipated salary range for this role in San Diego, CA is $105,000 - $120,000 annually. The final salary offered to a successful candidate may vary, and will be dependent on several factors that may include but are not limited to: the type and length of experience within the job, type and length of experience within the industry, skillset, education, business needs, etc. Catalent is a multi-state employer, and this salary range may not reflect positions that work in other states. Why you should join Catalent: Awesome employee activities: Movie Day, Monthly Birthday Celebrations, Friday Bagel Breakfast, On-site Fitness Center with machines, on-site yoga and HIIT classes, Sponsored Sports Teams, and several other company-sponsored events that encourages positive employee comradery, which contributes to effectively building positive employee relationships, overall creating a positive work environment. Environmentally friendly green initiatives with on-site practices as well as regularly participating in Beach Clean-up activities for community engagement. Defined career path and annual performance review and feedback process. Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives. Several Employee Resource Groups focusing on Diversity and Inclusion. Competitive salary with bonus potential. Generous 401K match and Paid Time Off accrual. Medical, dental and vision benefits effective day one of employment. 152 hours of PTO + 10 paid holidays. Positive and fast-paced working environment focusing on continually improving processes to remain innovative and dynamic. Tuition Reimbursement- Let us help you finish your degree or earn a new one! WellHub program to promote overall physical wellness. Perkspot - offers exclusive or private discounts from approximately 900+ merchants in a wide array of categories. Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference. personal initiative. dynamic pace. meaningful work. Visit Catalent Careers to explore career opportunities. Catalent is an Equal Opportunity Employer, including disability and veterans. If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process. Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you. Important Security Notice to U.S. Job Seekers: Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond- it is a fraudulent request. Please forward such requests to spam@catalent.com for us to investigate with local authorities. California Job Seekers can find our California Job Applicant Notice HERE.

Posted 2 weeks ago

Warehouse Associate-logo
Warehouse Associate
Floor & DecorRancho Cucamonga, CA
Pay Range $17.25 - $21.30 Purpose: As a warehouse associate at Floor & Decor, you are the backbone of our retail location. Your key responsibilities will be compiling orders and replenishing and moving merchandise, whether it be on the sales floor or to a customer's vehicle. Your day will be spent checking inventory and orders, interacting with customers and operating a forklift. If you are friendly, organized, hard-working and someone who thrives in a warehouse environment, Floor & Decor is the place for you. Full-Time and Part-Time Positions Available. Qualities we look for: Friendly and enthusiastic Entrepreneurial A team player Customer service orientated Honest and accountable Good communication Essential Job Functions: Demonstrate and understand compliance of the company's safety processes. Work in a fast pace environment with accuracy. Provide above and beyond customer service and exceed customer expectations. Act and work in a manner consistent with the company's core values. Restock our show floor with product. Organize merchandise to company standards to ensure customers may shop with ease. Load out customers with the correct product. Help customers find products as needed and answer customer questions. Be available to assist in other areas of the store as needed. Keep work area clean and safe. Minimum Eligibility Requirements: Must be 18 years or older. Knowledge of basic math skills. Warehouse experience. Customer service experience. Experience with heavy machinery, forklifts, or farm equipment preferred but not required. Ability to handle multiple tasks and work well under pressure. Completion of forklift certifications through F&D. Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test. Working Conditions (travel & environment) While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. Physical/Sensory Requirements Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday- Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday- Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities at every level Career advancement opportunities Relocation opportunities across the country 401k with discretionary company match Employee Stock Purchase Plan Referral Bonus Program A personal holiday and Volunteer Time Off program Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Posted 30+ days ago

Grill Person-logo
Grill Person
Sutter HealthRoseville, CA
We are so glad you are interested in joining Sutter Health! Organization: SRMC-Sutter Roseville Med Center Position Overview: The grill cook prepares short order grill cooking of items in the dining room. Coordinates own food production with others so foods are ready and served as specifies times. Prepares sandwiches and serves a variety of food to customers. The incumbent slices meat and cheese items and cashiers. In the cashiering role assures that proper cash handling techniques, cash records and security is maintained. May relieve in other food service production areas as needed to meet the needs of the department. Food prepared by the Grill Cook follows a recipe but does not take a high level of cooking expertise. Job Description: EDUCATION Equivalent experience will be accepted in lieu of the required degree or diploma. HS Diploma: Individual exceptions will be made if the applicant has had a work history demonstrating the ability to perform in a similar position. or equivalent education/experience PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN: Previous food service production, cashiering and sanitation experience is desirable, but not necessary. Prior experience demonstrating the ability to work with the public in a positive and friendly manner is desired. Prior experience in food preparation is required. Basic grill cooking skills and sandwich making experience is required. SKILLS AND KNOWLEDGE Must be able to read, write and speak English as well as understand and follow written and oral instructions and directions. Must have sufficient mathematical ability to perform basic measurement and portioning activities including increasing and decreasing recipes. Ability to work under pressure and multi-task in an atmosphere of frequent interruptions. Job Shift: Days Schedule: Per Diem/Casual Shift Hours: 8 Days of the Week: Variable Weekend Requirements: As Needed Benefits: No Unions: Yes Position Status: Non-Exempt Weekly Hours: 0 Employee Status: Per Diem/Casual Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $25.09 to $30.52 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

Posted 5 days ago

Senior Retail Sales Associate (Full-Time)-logo
Senior Retail Sales Associate (Full-Time)
Autozone, Inc.San Bernardino, CA
AutoZone's Full-Time Senior Retail Sales Associate drives sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Senior Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day. Position Responsibilities Provides WOW! Customer Service Ensures assigned store tasks are completed in a timely manner on assigned shift Operates cash registers and follows established cash handling procedures Follows company policies and loss prevention procedures Maintains a safe working environment including PPE (Personal Protective Equipment) Maintains store appearance and merchandising standards as directed Ensures that merchandise is restocked and placed in their respective areas Utilizes ZNET to help customers locate merchandise or find suitable alternatives Maintains product knowledge and current promotions through AutoZone systems and information sources Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs Utilizes OBDII to read codes from customer's automobiles Ability to diagnose automobile problems and recommend solutions Communicates with managers regarding customer concerns and employee matters Actively engaged in developing more effective customer service skills Provides honest and trustworthy advice to customers regarding the best products that fit the customers' expectations Position Requirements High School diploma or equivalent Basic knowledge of automotive parts is required Excellent communication and decision making skills Ability to lift, load, and deliver merchandise Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts Benefits at AutoZone AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing. Some of these benefits include: Competitive pay and paid time off Unrivaled company culture Medical, dental, vision, life, and short- and long-term disability insurance options Health Savings and Flexible Spending Accounts with wellness rewards Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Program for mental and physical health Opportunities for career growth and tuition reimbursement Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources Fair Chance Statement: An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team Compensation Range (USD): MIN 16.5 - MID 16.74 - MAX 16.97

Posted 30+ days ago

Donor Recovery Specialist-logo
Donor Recovery Specialist
Mimedx Group Inc.Santa Ana, CA
POSITION SUMMARY: Coordinate the daily recovery of donor birth tissue. Will perform daily duties at various hospital sites, in a clinical environment. Initiate contact with potential donors and provide education and guidance on the donor process, obtain required consent, and determine donor suitability based on approved guidelines. Ensure sterile collection/handling of tissue. Maintain positive, professional relationships with hospital, physicians, their staff, and donors. Shift: 6:30am-2:30pm ESSENTIAL DUTIES AND RESPONSIBILITIES: Obtain donor tissue according to protocol; coordinate donor tissue retrieval at off-site hospital locations Initiate and facilitate donor education, and obtain required consent Perform in-depth review of donor charts to make sure all information is accurate and complete Evaluate potential donors to determine suitability of tissue by investigating the donor's medical and social background by review of questionnaires, medical records, forms, etc. Consult with Quality team on any issues/questions related to donor suitability Utilize sterile techniques to prepare and maintain areas for tissue swabbing Facilitate and collect donor blood specimens for analysis/testing Complete necessary forms to maintain accurate donor records, and tracking logs related to obtaining tissue Ensure proper labeling and identification is maintained on quarantined tissue containers Maintain a positive, professional relationship with hospital staff and physicians Complete tissue recovery/process within critically defined timeframes Identify and advise management of problems/issues that may arise with hospital staff, physicians, or nurse manager, and/or need for process improvements EDUCATION/EXPERIENCE: Technical certification or Associate degree required Prefer degree in science related field (e.g. Biology, Chemistry, Nursing); Technical certification may be required in some areas 5+ years of experience in related area of responsibility Prefer knowledge of AATB, FDA, and other state/federal regulations SKILLS/COMPETENCIES: Excellent oral, written, and interpersonal communication skills, with a focus on customer service Proficient in Microsoft Office (Excel, Word, etc.) Organized, flexible, and able to multi-task while maintaining a high level of efficiency and attention to detail Must show aptitude to develop appropriate skills for the job WORK ENVIRONMENT: Work will be performed in the Labor and Delivery Department of a hospital. Must follow appropriate dress code (scrubs and white coat) and adhere to the hospital credentialing and registration system, which requires up-to-date vaccines. Will be required to drive to hospitals (up to 250 miles away). Occasional travel outside of assigned home region/hospital, including out-of-state, as needed by team; less than 10%. May experience odor from donor tissue/samples.

Posted 30+ days ago

Sr. Technical Product Manager, Partner Experiences-logo
Sr. Technical Product Manager, Partner Experiences
Sony Playstation NetworkSan Mateo, CA
Why PlayStation? PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Sr. Technical Product Manager, Partner Experiences San Mateo, CA Join the PlayStation team as a Sr. Technical Product Manager and play a pivotal role in shaping the future of gaming by empowering creators to develop and publish groundbreaking games. At PlayStation, our core values of innovation, quality, community, diversity, creativity, and unwavering dedication to the customer drive everything we do. As a leader within the Cloud Developer Products team, you will innovate and manage a suite of technical products for creators and partners, ensuring our platforms meet and exceed the expectations of our diverse and vibrant community. You will define new products with industry-wide impact, set product vision and long-term strategy, and work cross-functionally across multiple technical domains. If you are passionate about game development, fostering creativity, and leading innovation, this is your perfect opportunity to make a significant impact in the world of gaming. We bring together game developers, publishers, software engineers, data analysts & scientists, content creators, network services, cybersecurity, live operations & cross-functional professionals - all working together to create incredible experiences enjoyed by millions on a daily basis across the globe. You will: Lead product vision on a suite of technical & professional cloud products that enable content creators, developers & publishers to bring the best games to PlayStation Own & drive an end-to-end roadmap that advances and accelerates the craft of content creation that ranges from tools, SDK, to APIs and more. Work with leaders from various world-class engineering teams & professionals in the game development & game platform business Drive the execution of your vision & strategy, collaborating across engineering, design, research and program management. You have: Background in game development, either as a game developer, tester, producer or development director type roles. 5+ years of game industry experience 5+ years of product management or product owner experience (or equivalent role/experience within a gaming team) Background in technical solutions & products and software/cloud/network engineering Passion for the craft of game & content creation Multi-platform experience ideal #LI-GD1 Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE's top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $167,200-$250,800 USD Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Posted 30+ days ago

Director, Global Medical Affairs-logo
Director, Global Medical Affairs
Gilead Sciences, Inc.Foster City, CA
At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description We are seeking a Director within Phase 4 Research in Liver, Inflammation, Respiratory Viruses, and Established Products (LIVE) to join our Global Medical Affairs team. This role is responsible for leading the Phase 4 research strategy and execution for LIVE including leading and supporting Gilead Sponsored and Collaborative studies, and serving as the Team Lead for the LIVE Integrated Evidence Plan (IEP) Execution Team (ET). The ideal candidate will have previous experience in clinical and operational research, and significant knowledge in one or more of the therapeutic areas included in LIVE. This position is based at Gilead's Foster City, CA location. Specific Job Responsibilities Lead development of the Medical Affairs Research - LIVE strategic approach for data generation in alignment with LIVE Integrated Evidence Plans. Lead x-functional Execution Teams and facilitate the development of the LIVE data generation plans and activities in line with the IEP Lead/co-LEAD and/or contribute to the development of the IEPs across LIVE TAs Support the development and execution of, and represent MAR in, cross-functional data generation working groups for LIVE. Lead Gilead sponsored and collaborative research activities focused on the generation, interpretation, and communication of Real-World Data and Evidence and Clinical Outcomes Assessment (COA), including retrospective database analyses, prospective cohort studies, Patient Reported Outcomes (PRO) and implementation science studies. Provide high quality technical and methodological support to cross-functional teams to effectively use RW and COA data to optimize treatment practice and improve patient outcomes throughout the lifecycle of our medicines. Lead the development of communications (e.g., manuscripts, scientific forum presentations, slide decks) to build the peer reviewed published scientific evidence base. Maintain and continue to enhance knowledge of technical and methodological advances and trends to ensure best approaches are used in relevant studies and evaluations. Engage key clinical, methodologic, and TA experts and facilitate the building of relationships via collaboration on various projects. Provide support at advisory boards, regional educational programs, conferences and other external meetings. Advise on the development, deployment, and appropriate use of Medical Scientists field tools and resources (e.g. slide decks) and ensure correct interpretation and relevant messaging in these tools. Lead and support workshops and seminars to increase research capacity and literacy among MA and medical scientists and cross-functional stakeholders Provide administrative support in terms of coordination for project contracting and management. Adhere to all applicable pharmaceutical codes, Office of Inspector General (OIG) guidelines, and Gilead policies Exhibit Gilead's core values: integrity, teamwork, accountability, excellence, and inclusion Educational and other Requirements: Professional degree (eg, PhD, PharmD) with 8-plus years' experience (or 4+ years with an MD) in clinical or observational research including research operations; OR master's degree (eg, MS, MPH) with 10-plus years of experience Must be fully cognizant of and adhere to regulatory and legal (Business Conduct) requirements for clinical trials and other Medical Affairs activities; knowledge of FDA regulations, ICH guidelines and GCPs governing the conduct of clinical trials Scientific knowledge/ experience in one of more of the specific TAs covered by LIVE Proven track-record in developing scientific abstracts and in published peer-reviewed manuscripts Demonstrated project management and organization skills including process improvement, management of multiple resources and priority projects with tight timelines while maintaining attention to detail Ability to work in a global environment which may require participation in meetings outside of standard work hours to accommodate time zone differences Ability to apply logic and problem-solving skills under pressure, adapt to change, and successfully work independently and within the context of a team Affinity for a collaborative, team-oriented environment, and approach; must be able to appropriately interact within MA and across Development, senior management, and external customers/vendors Excellent interpersonal, written, and verbal communication skills Proven track record of executing clearly defined goals and objectives in a fast-paced environment Self-motivated to work independently and having a positive attitude while working as part of teams Ability to engage and manage multiple stakeholders to achieve the objective Preferred Qualifications: Pharmaceutical industry experience in Phase 4 research The salary range for this position is: Bay Area: $243,100.00 - $314,600.00. Other US Locations: $221,000.00 - $286,000.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*. For additional benefits information, visit: https://www.gilead.com/careers/compensation-benefits-and-wellbeing Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans. For jobs in the United States: Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance. For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster. NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT PAY TRANSPARENCY NONDISCRIMINATION PROVISION Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team. Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion. For Current Gilead Employees and Contractors: Please apply via the Internal Career Opportunities portal in Workday.

Posted 2 days ago

Behavior Technician- South Lake Tahoe-logo
Behavior Technician- South Lake Tahoe
Goals For AutismSouth Lake Tahoe, CA
Want to make a difference? GOALS for Autism, Inc. is hiring Behavior Technicians to implement behavior modification programs (Applied Behavior Analysis) in home and community settings to teach clients new skills for life. GOALS for Autism, Inc. is devoted to increasing the quality of life for families affected by Autism Spectrum Disorders and other special needs. GOALS provides opportunities for individuals and their families to reach their highest potential in life. Take a moment to learn more by viewing our GOALS for Autism video https://youtu.be/5AvlkKNKOpQ GOALS is an established Applied Behavior Analysis agency serving the San Francisco and Las Vegas areas for over 10 years. GOALS is looking to hire individuals dedicated to creating meaningful and positive changes to individuals with behavioral disorders and their families. If you're interested in making a direct impact on the lives of people where you live, you should apply today. What GOALS can offer you: Competitive pay Paid in-house training Paid travel time Commuter benefits Flexible work schedule Tuition Reimbursement- Available to employees pursuing a BCBA or BCaBA. Comprehensive support and training to prepare for RBT credential Ongoing supervision for RBT credential maintenance 401K Flexible Spending Account (FSA) Health Insurance- Medical, dental, vision and life insurance Vacation Time- 5 days per year with an additional day for every year of service Holiday Pay- 8 paid Holidays a year Leadership growth and development Supervision opportunities for individuals accruing BCBA hours Creative, diverse, and forward thinking company culture Opportunity to work with an amazing team of advocates making a positive difference in the lives of individuals and families. Essential Job Functions: Travels to home and other community settings, as required, to deliver services. Implements one-on-one behavioral services. Accurate and detailed data collection and service notes required. Continued support and mentorship from GOALS supervisors. Requirements: Over age 18 Must be willing to work a minimum of 20 hours a week Ability to pass a background check Ability to obtain negative TB test Reliable transportation, public or private High School Diploma or equivalent 2 years college credit or associate's degree preferred Bachelor's degree strongly preferred We can't wait to see you join our community! Disclaimer: All employment offers are conditional upon COVID-19 vaccination status or approved vaccination exemption* Benefits: Flexible schedule Professional development assistance Medical specialties: Home Health Schedule: After school Day shift Evening shift Monday to Friday Weekends as needed Work setting: In-home School Work Location: In person

Posted 30+ days ago

Customer Service Representative-logo
Customer Service Representative
U-HaulBurbank, CA
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. Pay Range is: $16.00 - $25.00 Hourly U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Posted 1 week ago

Senior Retail Sales Associate (Full-Time)-logo
Senior Retail Sales Associate (Full-Time)
Autozone, Inc.Compton, CA
AutoZone's Full-Time Senior Retail Sales Associate drives sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Senior Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day. Position Responsibilities Provides WOW! Customer Service Ensures assigned store tasks are completed in a timely manner on assigned shift Operates cash registers and follows established cash handling procedures Follows company policies and loss prevention procedures Maintains a safe working environment including PPE (Personal Protective Equipment) Maintains store appearance and merchandising standards as directed Ensures that merchandise is restocked and placed in their respective areas Utilizes ZNET to help customers locate merchandise or find suitable alternatives Maintains product knowledge and current promotions through AutoZone systems and information sources Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs Utilizes OBDII to read codes from customer's automobiles Ability to diagnose automobile problems and recommend solutions Communicates with managers regarding customer concerns and employee matters Actively engaged in developing more effective customer service skills Provides honest and trustworthy advice to customers regarding the best products that fit the customers' expectations Position Requirements High School diploma or equivalent Basic knowledge of automotive parts is required Excellent communication and decision making skills Ability to lift, load, and deliver merchandise Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts Benefits at AutoZone AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing. Some of these benefits include: Competitive pay and paid time off Unrivaled company culture Medical, dental, vision, life, and short- and long-term disability insurance options Health Savings and Flexible Spending Accounts with wellness rewards Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Program for mental and physical health Opportunities for career growth and tuition reimbursement Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources Fair Chance Statement: An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team Compensation Range (USD): MIN 16.5 - MID 16.66 - MAX 16.82

Posted 30+ days ago

Director, Program Finance Lead-2-logo
Director, Program Finance Lead-2
Crinetics Pharmaceuticals, Inc.San Diego, CA
Position Summary: The Director, Program Finance Lead oversees the financial planning and analysis responsibilities for Crinetics advanced development and commercial programs, supporting the global program leaders with strategy, budget and forecasts, financial modeling and life-cycle management to provide strategic insights and support decision-making by analyzing data, identifying trends, and collaborating with cross-functional teams to ensure alignment with business objectives; acting as a bridge between finance and global product teams to achieve the strategic goals of the company through data-driven analysis. Essential Job Functions and Responsibilities: These may include but are not limited to: Partner with Global Program Leadership teams, acting as a strategic advisor related to financial planning and analysis, analytics, insight generation, and program strategy Develop new, bespoke business processes that align key stakeholders on financial targets, integrate data to monitor progress, and report results to influence the continuous growth of the business Collaborate across R&D, Commercial, Portfolio Strategy, and FP&A teams to advance the company's portfolio growth strategies. Lead all key program financial processes including the annual budget, quarterly forecast updates, long range strategic plan, month-end variance reporting, program and portfolio committee and other recurring management reporting cadences. Utilize internal and external benchmarking to assess reasonableness of program design proposals to maximize overall value and cash runway. Evaluate financial impact of program scope and timeline changes and present findings to program leadership for improved decision making. Develop and maintain financial tracking tools to evaluate accuracy of approved program investments to final contracts and spend commitments. Provide thorough critical thinking support while meeting deadlines, and support process improvement Demonstrate excellent presentation skills evidenced by the ability to communicate financial information in a clear, concise manner that fosters understanding and action by senior members of the business. Act as a subject matter expert, in tandem with the FP&A functional support partners, to interpret and vet program P&L guidance in support of the development of long-term OPEX and Commercial strategies. Perform ad-hoc financial analyses and modeling as required. Embody cross-functional involvement and continuous process improvement values. Other duties as assigned. Education and Experience: Required: Bachelor's degree in Finance or Economics. 12+ years of finance experience in a matrixed biotech organization with direct financial management oversight. NPV, ROI, and DCF analysis on strategic investment opportunities. Possess strong and persuasive communication skills which is essential to building credibility within a dynamic, challenging environment and in the context of providing outstanding business partner support. Desire to formulate and drive process improvements, challenging the status quo. Demonstrated focus on being able to translate data and metrics into predictable, value-add business insight. Professional maturity and communication style to interact directly with leadership across functions. Strong results orientation, bias for action. Experience with FP&A Planning systems. Advanced Microsoft Excel skillset. Preferred: MBA Highly Preferred Direct experience working with Workday Adaptive Financial Planning Preferred Physical Demands and Work Environment: Physical Activities: On a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Some walking and lifting up to 25 lbs. may be required. The noise level in the work environment is typically low to moderate. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and responsibilities. Laboratory Activities (if applicable): Biology and chemical laboratory environment experience needed. Environmental health and safety requirements also apply. Travel: You may be required to travel for up to 5% of your time. Equal Opportunity Employer: Crinetics is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of sex, sexual orientation, gender (including gender identity and/or expression), pregnancy, race, color, creed, national or ethnic origin, citizenship status, religion or similar philosophical beliefs, disability, marital and civil union status, age, genetic information, veteran status or any personal attribute or characteristic that is protected by applicable local, state or federal laws. Vaccination requirement: Following extensive monitoring, research, consideration of business implications, and advice from internal and external experts, Crinetics requires that all employees and contractors be fully vaccinated and have received the COVID-19 vaccines as a condition of employment. "Full vaccination" is defined as two weeks after both doses of a two-dose vaccine or two weeks since a single-dose vaccine has been administered. Anyone unable to be vaccinated, either because of a sincerely held religious belief or a medical condition or disability that prevents them from being vaccinated, can request a reasonable accommodation. Total Compensation: In addition to your base pay, our total rewards program consists of a discretionary annual target bonus, stock options, ESPP, and 401k match. We also provide top-notch health insurance plans for employees (and their families) to include medical, dental, vision and basic life insurance, 20 days of PTO, 10 paid holidays, and a winter company shutdown. The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and length of experience and education. Crinetics Pharmaceuticals is a multi-state employer, and this salary range may not reflect positions that work in other states. Your recruiter can share more about the specific salary range during the hiring process. Salary Range The salary range for this position is: $188,000 - $235,000. In addition to your base pay, our total rewards program consists of a discretionary annual target bonus, stock options, ESPP, and 401k match. We also provide top-notch health insurance plans for employees (and their families) to include medical, dental, vision and basic life insurance, 20 days of PTO, 10 paid holidays, and a winter company shutdown.

Posted 30+ days ago

Licensed Vocational Nurse Outpatient Oncology Bilingual-logo
Licensed Vocational Nurse Outpatient Oncology Bilingual
The Oncology InstituteGlendale, CA
Founded in 2007, The Oncology Institute of Hope and Innovation (TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. TOI is dedicated to offering cutting edge, evidence-based cancer care to a population of more than 1.7 million patients including clinical trials, stem cell transplants, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With 100+ employed clinicians and more than 700 teammates in 75+ clinic locations and growing. TOI is changing oncology for the better. Are you a compassionate and dedicated Licensed Vocational Nurse (LVN) seeking a career that goes beyond routine healthcare? We invite you to become a valued member of our dynamic and supportive Oncology team. You'll play a crucial role in making a difference in the lives of those facing the challenges of cancer while working at the top of your licensure. We offer a competitive compensation and benefits package, including health insurance, retirement plans, and opportunities for career advancement. Your dedication to oncology nursing will be rewarded with a comprehensive package that recognizes your expertise and commitment. More about a career as an LVN at The Oncology Institute. Whether you're administering IV therapies, collecting blood draws, or greeting patients, you will spend significant time focusing on patient care. You will be working collaboratively with our Physicians, Advanced Practitioners, RNs, and Pharmacy Technicians. Essential Functions: Working at the top of your licensure. Administering medication, access IV, PICC, port for admin, and instructing patients on procedural preparations under the supervision of the clinician or RN. Collecting and labeling tubes for blood draws. Obtaining records and reporting vital signs and any other pertinent patient information to the RN or clinician. Communicating with pharmacies regarding prescriptions as ordered by the clinician. Assisting patients by guiding them to the proper treatment area and preparing patients for treatment and/or labs. Triaging telephone calls and collaborating and sharing reports with the MD. Performing additional duties as assigned. Able to provide coverage at additional clinics, as needed. Education: High school education or equivalent Graduation from an accredited Licensed Vocational Nurse program Current and unrestricted LVN license Basic Life Support for Healthcare providers (AHA) or CPR/AED for the Professional Rescuer (American Red Cross) Required: I.V. therapy/blood draw certification Experience: 1-2 years of clinic experience preferred. Previous LPN/LVN work experience preferred. Knowledge, Skills, and Abilities: Fluency with computers, including a basic understanding of EHR systems. Manual dexterity to use/handle equipment and instruments. Excellent verbal and written communication skills. Ability to concurrently perform multiple tasks. Able to stand for long periods of time and lift 50lbs. Bilingual in Armenian and English preferred The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. Pay Transparency for hourly teammates $29-$37 USD

Posted 1 week ago

Software Engineer - Cloud Engineering, Kubernetes-logo
Software Engineer - Cloud Engineering, Kubernetes
KumoMountain View, CA
The Cloud Infrastructure team at Kumo is responsible for managing and scaling our Kubernetes-based, cloud-native AI platform across multiple cloud providers. They set service level objectives, optimize resource allocation, enforce security compliance, and drive cost efficiency for the Multi-Cloud Platform. As a key team member, you will architect and operate a highly scalable, resilient Kubernetes infrastructure to support massive Big Data and AI workloads. You'll design and implement advanced cluster management strategies, fleet capacity scaling, optimize workload scheduling, and enhance observability at scale. Your expertise in Kubernetes internals, networking, and performance tuning will be critical in ensuring high availability and seamless scaling. Joining early, you'll play a pivotal role in shaping platform reliability, automating infrastructure, and enabling ML engineers with efficient commit-to-production automation, Continuous Provisioning, CI/CD, ML Ops, and deployment orchestration and workflows. You'll collaborate with ML scientists, product engineers, and leadership to influence scaling strategies, develop self-service tooling, and drive multi-cloud resilience. Engineers at Kumo take ownership of core system design, building infrastructure that powers the next generation of AI applications. Key Responsibilities Design, build, and scale Kubernetes-based infrastructure to support Kumo's multi-cloud AI platform, ensuring high availability, resilience, and performance. Architect and optimize large-scale Kubernetes clusters, improving scheduling, networking (CNI), and workload orchestration for production environments. Develop and extend Kubernetes controllers and operators to automate cluster management, lifecycle operations, and scaling strategies. Enhance observability, diagnostics, and monitoring by building tools for real-time cluster health tracking, alerting, and performance tuning. Lead efforts to automate fleet management, optimizing node pools, autoscaling, and multi-cluster deployments across AWS, GCP, and Azure. Define and implement Kubernetes security policies, RBAC models, and best practices to ensure compliance and platform integrity. Collaborate with ML engineers and platform teams to optimize Kubernetes for machine learning workloads, ensuring seamless resource allocation for AI/ML models. Drive commit-to-production automation, cloud connectivity, and deployment orchestration, ensuring seamless application rollouts, zero-downtime upgrades, and global infrastructure reliability. Required Skills and Experience Kubernetes Mastery: 5-7+ years of experience managing large-scale Kubernetes clusters (EKS, GKE, AKS, or OpenSource) in production. Deep expertise in Kubernetes internals, including controllers, operators, scheduling, networking (CNI), and security policies. Cloud-Native Infrastructure: 5-7+ years of experience building cloud-native Kubernetes-based infrastructure across AWS, Azure, and GCP. Platform Engineering: 5-7+ years of experience building Kubernetes service meshes (Istio/Envoy, Traefik), networking policies (Calico/Tigera), and distributed ingress/egress control. Fleet Management & Scaling: Proven experience in optimizing, scaling, and maintaining Kubernetes clusters across multi-cloud environments, ensuring high availability and performance. Software Development: 5-7+ years of experience writing production-grade controllers and operators in Python, Go, or Rust to extend Kubernetes functionality. Infrastructure-as-Code & Automation: Hands-on experience with Terraform, CloudFormation, Ansible, BASH and Make scripting to automate Kubernetes cluster provisioning and management. Distributed Systems & SaaS: Expertise in building and operating large-scale distributed systems for cloud-native B2B SaaS applications running on Kubernetes. Cloud Application Deployment: Deep expertise in building of container orchestration, workload scheduling, and runtime optimizations using Kubernetes, Argo or Flux. Education: BS/MS in Computer Science or a related field (PhD preferred) Nice to Have Proficiency with cloud platforms such as AWS, GCP, or Azure. Familiarity with chaos engineering tools and practices for testing system resilience. Strong understanding of security best practices and compliance standards (GDPR, SOC2, ISO27001, vulnerability assessments, GRC, risk management). Contributions to open-source projects, particularly in the Kubernetes or cloud-native ecosystem. Expertise in Docker, Kubernetes, Jenkins, Flux, Argo, and Terraform in a Linux environment. Hands-on experience with monitoring and observability tools such as Prometheus and Grafana. Ability to develop customer-facing web frontends or public APIs/SDKs for platform services. Benefits Competitive salary and equity options. Comprehensive medical and dental insurance. An inclusive, diverse work environment where all employees are valued and supported. $145,000 - $250,000 a year We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Posted 30+ days ago

Delivery Driver (Full-Time)-logo
Delivery Driver (Full-Time)
Autozone, Inc.Sacramento, CA
Come be a part of an energizing culture rooted in people and a commitment to delivering WOW! customer service. If you are looking for a way to put your safe driving skills to work coupled with company stability and great career opportunities, look no further. AutoZone is the place for you! Our commercial delivery driver position is responsible for the delivery of parts to our commercial customers. You don't have to use your own vehicle, you can work full or part time and no Commercial Drivers License is required. Come join the AutoZone team and put your career on overdrive in an essential industry serving the motoring public. We continue to open new stores at a rate of well over 100 per year opening doors for even more opportunities to grow your career. Position Responsibilities Provides WOW! Customer Service Drives delivery vehicle to transport parts to commercial customers, including the loading and unloading of parts Picks up returns, cores and parts from nearby stores or outside vendors Maintains a safe driving and working environment, including PPE (Personal Protective Equipment) Assist do it yourself customers in the store between deliveries Follows all company policies, procedures, dress code and management direction, including all fleet and safety policies Handle cash and charge transactions per company policy Maintain product knowledge and current promotions through AutoZone systems and information resources Position Requirements Must be at least 18 years old and have a valid driver's license and able to meet AutoZone's driver requirements. Ability to lift load and deliver merchandise Ability to work a flexible schedule including holidays weekends and evenings Excellent communication and decision-making skills Benefits at AutoZone AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing. Some of these benefits include: Competitive pay and paid time off Unrivaled company culture Medical, dental, vision, life, and short- and long-term disability insurance options Health Savings and Flexible Spending Accounts with wellness rewards Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Program for mental and physical health Opportunities for career growth and tuition reimbursement Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources Fair Chance Statement: An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team. Compensation Range (USD): MIN 16.5 - MID 16.66 - MAX 16.82

Posted 30+ days ago

Integration Technician (Merlin)-logo
Integration Technician (Merlin)
Space Exploration TechnologiesHawthorne, CA
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. INTEGRATION TECHNICIAN (MERLIN) The Integration Technician is responsible for the integration and build of the thrust structure comprising the engines, to the fuel stage. The task requires both avionics and mechanical integration skills along with pneumatic and avionics checkout activity. In short, it's the final integration of the first & second stage of the Falcon 9 rocket, which was designed from the outset to deliver humans into space. RESPONSIBILITIES: Stage, set up, assemble, test, and install flight hardware Use precision calibrated tools - torque wrenches, micrometers, and calipers Hands-on operations with both large and small fragile assemblies Read and interpret blueprints Perform work according to procedures, specifications, and test instructions Use various mechanical tools without instruction Collaborate with production engineers to develop and document activities Ensure all production services are performed on time, safely and in a professional manner Perform other related duties, as assigned, for the purpose of ensuring an efficient and effective work environment Perform hydro and pneumatic testing BASIC QUALIFICATIONS: High school diploma or equivalency certificate 1+ years of experience in hardware assembly, test, maintenance, material handling, and/or installation OR certificate from an accredited trade skills program in A&P, manufacturing, and/or electronics PREFERRED SKILLS AND EXPERIENCE: Experience in the aerospace industry, aviation, military or other high-volume operating environment preferred A demonstrated ability in reading/understanding technical drawings, manuals and reports Ability to use precision measuring instruments Experience with forklifts, cranes and heavy equipment is a plus Knowledge of pressure, temperature and flow measurement devices, mechanical and electrical systems, and propulsion engines Skill in operating and manipulating machinery and various hand and power tools requiring manual dexterity Ability to work effectively in a team environment Ability to rapidly change roles/responsibilities while working in a high-paced, challenging work environment ADDITIONAL REQUIREMENTS: Must be willing to work any of the following shifts, overtime, and/or weekends as needed Monday- Friday 4:00am- 2:30pm Monday- Friday 3:00pm- 1:30am Must be able to lift at least 25 lbs. unassisted Must be able to climb ladders and work in tight spaces COMPENSATION AND BENEFITS: Pay range: Integration Technician/Level 1: $23.00 - $27.00/hour Integration Technician/Level 2: $26.00 - $32.50/hour Integration Technician/Level 3: $31.00 - $38.00/hour Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.

Posted 4 weeks ago

Shift Supervisor (Part-Time)-logo
Shift Supervisor (Part-Time)
Autozone, Inc.Spring Valley, CA
AutoZone's Part-Time Shift Supervisors will assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone's expectation. Part-Time Shift Supervisors will exceed customer's expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day. Position Responsibilities Assists Store Manager with supervising, training and developing store personnel Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager's absence, on assigned shifts Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised Delegates and ensures store merchandising tasks are completed in a timely manner Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability Ensures all company policies, and loss prevention procedures are followed Utilizes ZNET to help customers locate merchandise or find suitable alternatives Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment) Monitors cash flow, inventory and security control Maintains sales productivity, store appearance and merchandising standards Conducts and reviews all opening and closing procedures Manages emergency situations and conduct proper emergency procedures Follows proper accident procedures Provides feedback regarding AutoZoner performance to the store manager Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment Processes returns and effectively manages inventory Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits Position Requirements High School diploma or equivalent ASE Certified preferred Demonstrates high level of integrity Excellent communication and decision making skills Ability to drive customer service Benefits at AutoZone AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing. Some of these benefits for part-time roles include: Competitive pay Unrivaled company culture Medical, dental & vision plans Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Programs for mental and physical health Opportunities for career growth Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources Fair Chance Statement: An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team. Compensation Range (USD): MIN 16.5 - MID 16.75 - MAX 17.0

Posted 30+ days ago

Concession Stand Worker-logo
Concession Stand Worker
LegendsLos Angeles, CA
The Role The Concession Stand Worker is responsible to provide customer service. Prepares and serves a variety of menu items. Sells items and collects payment and provide correct change to the guests. All Concession Stand Workers / Cashiers report directly to the Concession Stand Manager of the assigned stand. Company Overview: Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations. Responsibilities The Concession Stand Worker is responsible to provide customer service. Prepares and serves a variety of menu items. Sells items and collects payment and provide correct change to the guests. All Concession Stand Workers / Cashiers report directly to the Concession Stand Manager of the assigned stand. Prepares simple menu items. Sells items, collects payment and makes correct change. Interact with customers in order to assure customer satisfaction. Carefully enters all sales into cash register to ensure that all purchases are accurately recorded. Clean up; store product; remove trash and garbage to dumpster. Serves patrons' food and beverage order quickly in proper portions with a courteous demeanor. Verifies I.D. on all customers ordering alcohol. Suggestively sell and up sell items. Maintains a clean, neat and safe work area. Interact with co-workers in order to assure compliance with company service standards, company inventory and cash control procedures. Ability to perform arithmetic operation involving all United States monetary units (add, subtract, multiply and divide). Qualifications: All applicants must be at least 18 years of age. Ability to interact with co-workers in order to assure compliance with company service standards. Ability to multi task in a fast paced, team orientated setting. Must be able to work fluently in English. Ability to work in an open aired environment during all climate conditions. Ability to lift and carry items weighing 10-30 pounds, occasionally 50 pounds, up and down stairs/ramps. Ability to work all Stadium events, including: extended hours, nights, weekends, and holidays. Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time. Must meet state and local health requirements for food handlers and alcoholic beverage services. Compensation: Part-Time $18.16/hr Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Posted 4 weeks ago

Caregiver Manager-logo
Caregiver Manager
TheKey LLCLa Jolla, CA
For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes. Essential Duties and Responsibilities: Train and supervise caregivers, providing guidance, mentorship, and support to ensure they deliver compassionate and effective care to clients. Provide supervision to the caregivers, including coaching, counseling, and corrective action, ensuring the caregivers are fully prepared for assigned duties Conduct performance evaluations, offer feedback, and implement development plans to enhance caregiver skills and performance. Ensure that caregivers are matched appropriately with clients based on the needs of the client, the caregivers' skills, experience, and availability. Develop and manage caregiver schedules, ensuring adequate coverage for all clients and responding promptly to changes or emergencies. Coordinate with administrative staff to facilitate seamless communication and efficient workflow between caregivers and the office. Conduct regular assessments of care services to ensure compliance with established organizational standards and state regulations. Implement quality improvement initiatives based on feedback and evaluation results to enhance the quality of care provided. Support and facilitate ongoing training for caregivers to enhance their skills Ensure caregivers are up to date in their licensing and compliance Serve as point of contact for caregivers in communications and/or troubleshooting when trying to resource assistance from benefits, payroll, and corporate human resources Maintain accurate records ensuring that caregiver profiles, timekeeping, and availability are kept up to date. Responsible for properly entering client and caregiver scheduling information into appropriate systems and updating as necessary. Review caregiver payroll, including timekeeping, time off requests and approve daily/weekly for payroll processing. Schedule client visits according to care plans and staff availability Document incoming concerns from clients and report to management as applicable; identify trends and offer suggestions to improve the overall effectiveness of Caregivers Understand client and caregiver schedules including educating on the importance of accuracy in schedules, rates, personnel, and care notes, meeting payroll and billing deadlines Meet caregiver retention guidelines, and develop and implement retention improvement plans. Support workers' compensation claims from start to finish, ensuring timely and accurate processing. Work closely with our Workers' Compensation team to ensure compliance with all workers' compensation laws and regulations. Comply with all relevant health and safety regulations to maintain a secure workplace for all staff On-call and after-hours support as needed Additional duties as assigned Required Skills, Education, and Certifications: Bachelor's degree in a related field or the equivalent experience. Two (2) years experience in health care, elder care, social work, or related industry One (1) year of scheduling experience in a health care or human services setting using an online scheduling system is preferred Ability to multi-task, work under pressure with changing priorities and stated deadlines, and effectively handle a heavy workload Ability to effectively communicate, both orally and in writing, with clinical and non-clinical personnel Computer proficiency and ability to document timely and accurate notes in the system Physical Requirements: Ability to travel approximately up to 10% of the time Ability to lift and carry up to 15-20 pounds Ability to sit, stand, and walk for prolonged periods of time throughout the workday Ability to use standard office equipment The information contained here is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Reasonable accommodations may be made to assist qualified disabled persons to perform the essential functions of the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Base Pay: $66-68k/annual DOE + monthly bonuses Benefits for full time employees Medical/Dental/Vision Insurance TouchCare VirtualCare Life Insurance Health Savings Account Flexible Spending Account 401(k) Matching Employee Assistance Program PTO Plan for Non-Exempt Employees Flexible PTO Plan for Exempt Employees Holidays and Floating Holidays Pet Insurance TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. California Residents Only: In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded. #LI-TK

Posted 4 days ago

AppFolio logo
Strategic Customer Success Manager
AppFolioSan Diego, CA

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Job Description

Description

AppFolio is more than a company. We're a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves.

The Strategic Customer Success Manager (SCSM) will ensure our top clients achieve their business objectives and derive maximum value from our platform. Establishing yourself as a trusted advisor, you will leverage deep industry knowledge and strong relationships to drive customer satisfaction, retention, and growth. The SCSM will partner closely with a Technical Account Manager (TAM) to deliver customized solutions that address our clients' objectives and challenges.

Your impact

  • Foster Strong Customer Relationships and Drive Strategic Outcomes
  • Build and maintain strategic relationships with key stakeholders and decision-makers within your assigned portfolio of top accounts, understanding their business goals and ensuring our solutions meet their needs.
  • Collaborate with clients to develop and execute success plans, outlining key milestones and success metrics to ensure they achieve their objectives.
  • Conduct regular business reviews with clients, ensuring alignment and highlighting the value delivered, reinforcing long-term partnerships.
  • Serve as the primary point of contact, managing escalations and ensuring timely resolution of issues, fostering trust and loyalty.
  • Track customer health and engagement metrics, identifying potential risks and implementing mitigation strategies for proactive management.
  • Identify opportunities for account expansion and work with growth teams to drive upsell, cross-sell, and expanded use, contributing to increased customer value and revenue growth.
  • Identify, recruit, and nurture reference customers to advocate for our products and services, collaborating with Marketing and Sales teams to activate them in testimonials, case studies, and other activities.
  • Collaborate with Technical Account Manager (TAM) to Drive Product Adoption, Process Optimization, and Internal Advocacy
  • Partner closely with the TAM to design and implement customized solutions, addressing specific client challenges and objectives.
  • Ensure customers are fully informed and educated about our evolving suite of products and services, enhancing their ability to utilize them effectively.
  • Advocate for customer needs and priorities, influencing product roadmaps and feature enhancements to ensure their requirements are met.

Qualifications

  • Leadership: Strong business acumen and ability to establish credibility as industry expert and trusted advisor with executives and decision makers; ability to lead and interact effectively with cross-functional teams
  • Influence & Charisma: Has the ability to influence, persuade and negotiate at all levels to achieve win-win situations; Able to relate to the needs of a wide range of individuals and build consensus
  • Analytical: Proven experience in using data to make informed decisions and create buy-in and consensus; Ability to analyze a situation, define key objectives, and recommend action plans
  • Organization: Excellent project management, interpersonal and organizational skills
  • Creative Problem Solver: Able to draw connections between the client's needs and Appfolio's ability to solve for them; Creative thinker with an entrepreneurial spirit and strong implementation ability; Proactive learner and critical thinker who enjoys being in a fast-paced environment
  • Communication: Excellent written, verbal and interpersonal communication skills. Great story teller; A natural presenter: stellar public speaking and presenting skills
  • Customer-Focused: Must possess a client-focused attitude with a drive to consistently exceed expectations

Must have

  • Minimum of 6-8 years of experience in customer success, account management, sales or related roles, preferably within Enterprise SaaS and/or the Property Management industry
  • Proven track record of managing, growing and retaining strategic customer relationships
  • Ability to work collaboratively and independently in a fast-paced, dynamic environment
  • Ability to travel ~25% of the time
  • Proficiency with Customer Success Platforms, CRM and Google Suite

Location

Find out more about our locations by visiting our site.

Compensation & Benefits

The compensation that we reasonably expect to pay for this role is: $114-143K [base pay / OTE]. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate's skills, education, experience, and internal equity.

Please note that compensation is just one aspect of a comprehensive Total Rewards package. The compensation range listed here does not include additional benefits or any discretionary bonuses you may be eligible for based on your role and/or employment type.

Regular full-time employees are eligible for benefits - see here.

#LI-JM3

About AppFolio

AppFolio is the technology leader powering the future of the real estate industry. Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit appfolio.com.

Why AppFolio

Grow | We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.

Learn | We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.

Impact | We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.

Connect | We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.

Paddle as One.

Learn more at appfolio.com/company/careers

Statement of Equal Opportunity

At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That's why we're a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you're always welcome at AppFolio.

By submitting this form, I acknowledge I have reviewed AppFolio's Privacy Policy.

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