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Customer Service Representative, Housing Customer Service Center-logo
Customer Service Representative, Housing Customer Service Center
University of Southern CaliforniaLos Angeles, CA
USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our unifying values. USC Housing, a division of USC Auxiliary Services, hosts more than 9,000 students, athletes, faculty, and staff throughout the year in over 50 properties on and off campus. Housing meets the challenge of inviting students into our Trojan family by making them feel comfortable, safe and welcome. We boast top-notch amenities including comprehensive recycling programs, simplified online repair requests, and more. Serving our students' wellbeing is the reason that we are here and we share the same vision and excellence that they do. We are seeking a Customer Services Representative to join our rapidly growing team. The Opportunity: The Customer Services Representative will be the first point of contact for our students, faculty, staff, parents, and guests. As a member of the Housing team, you will take pride in providing the best customer service and maintaining the University's high standards for excellence. Our team keeps the work environment positive and friendly, so that we can always greet our guests with a smile. If you enjoy interacting with and helping guests, join us today! The Accountabilities: Provides customer service to students, faculty, staff and extremal customers. Meets customer needs, offers options, resolves problems and follows up with customers. Ensures full customer satisfaction without unnecessarily referring customer lo other staff members. Maintains friendly, helpful demeanor. Provides information regarding policies and procedures, terms and programs relating to service area for students, parents, faculty, administrators, staff, and outside customers. Identifies and prioritizes problems and issues related to service area. Performs research, offers solutions, options and strategies. Refers to appropriate person or department as needed, and/or arranges for service. Gathers data as necessary for related offices such as Financial Aid, Admissions, Student Conduct and student issues using the University Information Systems. Tracks problem status until resolution is achieved. Maintains close contact with customer to give updates on progress toward resolution of issue or service request. Uses information systems to input date, maintains databases, performs research for projects or issues, generates reports, etc. Studies and maintains currency with all applicable policies and procedures, contracts and related legal issues. Interprets terms and conditions of contracts, authorizes change/exceptions to contract terms, generates contracts for forms for distribution. Processes applications, releases, cancellations, adjustments, changes, requests, fees, invoices and other related paperwork. Maintains quality/quantity standards. Verifies contracts or forms for completeness and accuracy of information. Updates and maintains all necessary records and/or logs. Represents department to students, parents, faculty, administrators, staff and other outside customers. May act as representative for department at internal committee meetings such as Customer Service Planning Group. Makes formal presentations as assigned. Trains schedules, assigns and prioritizes workloads. Interprets operating policies and procedures. Ensures timely completion of department's work. May lead student workers. Notifies appropriate personnel in the event of an emergency. Maintains complete and accurate records of all student-or staff-related safety incidents. Provides services including processing and delivery of mail and packages, e.g. UPS, Federal Express, Airborne, and U.S. Post Office. Receives key deposits and issues keys and/or maintains and balances a cash drawer on a daily basis. Assists in set up and scheduling of special events/promotions and equipment rental. Responsible for 24-hour pager coverage during holidays and weekends. Composes memos and letters based on knowledge of departmental and University policies and procedures. Compiles statistical reports and studies as requested. Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time. The Qualifiers: Minimum Education: High School Diploma. Combined education/experience as substitute for minimum experience. Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience. Minimum Field of Expertise: Customer Service. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values. What We Prefer: Preferred Education: Bachelor's Degree. Preferred Experience: 2 years. Preferred Field of Expertise: Student counseling, customer service. The Trojan Family Rewards: We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families including. For more information, please visit https://employees.usc.edu/benefits-perks This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans! The work culture thrives on mutual respect, trust, and synergy amongst all of its members. USC has great minds that transform the world with their talents and research. Will you be one? Join us! FIGHT ON! The hourly rate for this position is $20.45. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate's experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions. Minimum Education: High School Diploma. Combined education/experience as substitute for minimum experience. Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience. Minimum Field of Expertise: Customer Service. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$129247.htmld

Posted 2 weeks ago

Retail Sales, Cashier, & Stock - The Shops At La Jolla Village Rack-logo
Retail Sales, Cashier, & Stock - The Shops At La Jolla Village Rack
Nordstrom Inc.La Jolla, CA
Job Description The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. You'll make the customer experience quick, easy and fun while helping customers uncover the great deals they're looking for. We have multiple roles available in Sales, Cashier, Stock and/or Fulfillment departments. You can apply here and discuss which role you're most interested in, during the interview process. A day in the life for Sales and Cashier: Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed Work with the team to ensure the sale's floor stays "runway ready" through re-merchandising and straightening throughout the day Assist customers with a variety of transactions through a seamless and friendly experience Demonstrate expertise in all technologies used in the store environment Defuse customer situations and provide resolutions in a timely and effective manner A day in a Life for Stock Support and Fulfillment: Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments Fulfill customer orders in a timely manner following quality standards Prepare and ship customer's orders following quality, packing and shipping standards Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes Assist in maintaining clean and organized selling floors and stockrooms Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures You own this if you have… Clear, effective communication with strong interpersonal skills Accountability, initiative and a high level of ownership Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (STOCK SUPPORT OR FULFILLMENT ROLE) The ability to work a flexible schedule based on business needs We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $17.85 - $18.55 Hourly This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf

Posted 3 weeks ago

Senior Network Engineer-logo
Senior Network Engineer
Astera LabsSanta Clara, CA
Astera Labs is a global leader in purpose-built connectivity solutions that unlock the full potential of AI and cloud infrastructure. Our Intelligent Connectivity Platform integrates PCIe, CXL, and Ethernet semiconductor-based solutions and the COSMOS software suite of system management and optimization tools to deliver a software-defined architecture that is both scalable and customizable. Inspired by trusted relationships with hyperscalers and the data center ecosystem, we are an innovation leader delivering products that are flexible and interoperable. Discover how we are transforming modern data-driven applications at www.asteralabs.com. Qualifications: Strong working experience with enterprise vendor solutions such as Cisco, Palo Alto, Juniper Mist or Aruba. Strong understanding of network technologies (LAN/WAN routing/switching, wireless, firewall and VPNs). Knowledge of application transport and network infrastructure protocols. Ability to create accurate network diagrams and documentation for design and planning network communication systems. Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources. Ability to work with all levels of staff within and outside of IT and outside the organization. A self-starter able to work independently but comfortable working in a team environment. Dependable and flexible when necessary. LAN and WAN experience. Basic knowledge and experience with UNIX and Windows based OS. Basic scripting skill on Python/PowerShell. Basic knowledge of automation tools. Ability to design network architecture coordinating with multi-national teams. Ability to test, evaluate new devices and technologies and publish reports and recommendations for management. Lead troubleshooting in the team with good analytical and problem-solving skills. Comfortable with mentoring Junior/Middle level engineer Network security experience and incident remediation skills a plus Any major network certifications a plus. We know that creativity and innovation happen more often when teams include diverse ideas, backgrounds, and experiences, and we actively encourage everyone with relevant experience to apply, including people of color, LGBTQ+ and non-binary people, veterans, parents, and individuals with disabilities.

Posted 1 week ago

Sr. Business Systems Analyst (Supply Chain Planning)-logo
Sr. Business Systems Analyst (Supply Chain Planning)
PharmaviteWest Hills, CA
HELP US BRING THE GIFT OF HEALTH TO LIFE. Working at Pharmavite is an experience like no other. With a focus on complete nutrition for all, each endeavor is urgent and every day counts. You'll have the opportunity to work on the #1 selling national vitamin and supplement brand, Nature Made, as well as an exciting portfolio of other products that are shaping the future of the healthy living industry. Consumer-driven innovation, high quality products and a promising portfolio, all driven by a team with a shared sense of purpose -- that's Pharmavite. Join us to bring the gift of health to life. This role is not available for sponsorship, including I-983 participation. The Senior Business Systems Analyst - Supply Chain Planning is an IT role that directly collaborates with our Supply Chain Planning team. This role is responsible for analyzing, designing, configuring, documenting, testing, implementing, and maintaining the software application our Supply Chain Planning business partners utilize, Kinaxis Maestro. The position requires collaboration within a team environment, working with business stakeholders, technical development staff, external contractors, and management. The ideal candidate is a motivated, self-driven team player who excels in both functional and technical areas, communicates effectively, and is focused on delivering results. Key Responsibilities: Critical contributions this role is counted on to deliver include: Facilitate business requirements, design, configure, test, implement, and sustain Maestro Collaborate with the extended IT team and ancillary solution stakeholders Key contributor to the Supply Chain Planning Center of Excellence Key contributor to the Supply Chain Planning solution roadmap Education: Bachelor's in Information Systems or related field, or equivalent work experience Certification: APICS/CPIM (preferred) Experience: Minimum of 2 years functional experience with a holistic understanding of Supply Planning (Material Requirements Planning, Procurement & Master Scheduling) with exposure to Demand Planning, both preferably in a consumer-packaged goods environment Demonstrated ability to define requirements, perform process and systems analysis, solution design, configuration, testing, change management, and implementation of a Supply Planning solution Capabilities & Skills Required Continually update business & technical knowledge and skills Works well under pressure, meeting multiple and sometimes conflicting deadlines Accept personal responsibility for the quality, timeliness & budget impact of work assigned and assume ownership of the results OUR OFFER Here, career paths aren't predefined, and bureaucratic limitations don't exist -- you have the opportunity to grow, learn from industry pioneers, and develop the way you want to. Pharmavite is investing more in the development of our team -- to help us deliver on our purpose and help you achieve your career aspirations. Our environment is geared to fuel curiosity, encourage experimentation, and generate learning as this is the way we develop ourselves and our organization. Pharmavite is committed to meeting the needs of our employees and their families with a Total Rewards package that's as comprehensive as the vitamins and supplements we deliver to consumers. With competitive compensation programs and standout benefits, we provide employees with optimal health and well-being -- as well as peace of mind. These rewards -- plus our new recognition program -- ensure employees feel supported both at work and home. National Target Base Pay Range: $112,000.00 - $190,000.00. The salary range for this position is based on national standards. For candidates in California and the New York metro, the Target Base Pay Range is $124,000 - $212,000, to reflect the cost of living and market conditions in those areas. Actual compensation will take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location, education, experience, qualifications, and job-related skills. It is not typical for an individual to be hired above the midpoint of the range for their role, and compensation decisions depend on the facts and circumstances of each case. This information is provided to applicants in accordance with state and local laws. Base pay is only one component of our total rewards offerings, and we will take the full offering into consideration when presenting an offer of employment. Our total rewards package for this position may also include an annual performance bonus, Medical, dental, and vision benefits, 401K match, and other wellness benefits. Visit Pharmavite.com/careers to learn more about our mission and discover an opportunity that's right for you. Health and wellness begins with us. Pharmavite is an equal employment and affirmative action employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran or disabled status, or any protected status. We do not discriminate in employment based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, or any other basis covered by applicable law. All employment is decided based on qualifications, merit, and business need. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications of employees assigned to this job. CALIFORNIA FAIR CHANCE ACT: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Pharmavite in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All of our career opportunities are regularly published and updated on Pharmavite.com's Careers section. If you have already provided your personal information, please report it to your local authorities. Any fraudulent activity should be reported to: recruiting@pharmavite.com. #WIM

Posted 4 weeks ago

Retail Sales Associate (Part-Time)-logo
Retail Sales Associate (Part-Time)
Autozone, Inc.Rosemead, CA
AutoZone's Part-Time Retail Sales Associates drive sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day. Position Responsibilities Provides WOW! Customer Service Ensures assigned store tasks are completed in a timely manner on assigned shift Operates cash registers and follows established cash handling procedures Follows company policies and loss prevention procedures Maintains a safe working environment including PPE (Personal Protective Equipment) Maintains store appearance and merchandising standards as directed Ensures that merchandise is restocked and placed in their respective areas Utilizes ZNET to help customers locate merchandise or find suitable alternatives Maintains product knowledge and current promotions through AutoZone systems and information sources Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs Utilizes OBDII to read codes from customer's automobiles Ability to diagnose automobile problems and recommend solutions Communicates with managers regarding customer concerns and employee matters Actively engaged in developing more effective customer service skills Provides honest and trustworthy advice to customers regarding the best products that fit the customers' expectations Position Requirements Applicants 18 years or older High School diploma or equivalent Basic knowledge of automotive parts is required Excellent communication and decision making skills Ability to lift, load, and deliver merchandise Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts Benefits at AutoZone AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing. Some of these benefits for part-time roles include: Competitive pay Unrivaled company culture Medical, dental & vision plans Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Programs for mental and physical health Opportunities for career growth Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team. Compensation Range (USD): MIN 16.5 - MID 16.64 - MAX 16.79

Posted 30+ days ago

Backend Software Engineer - Defense-logo
Backend Software Engineer - Defense
Palantir TechnologiesPalo Alto, CA
A World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir's defense product vertical builds mission-critical products for the modern warfighter. We provide a complete ecosystem where customers can securely integrate and visualize their data, and build sophisticated, full-fledged programs such as common operating pictures, alert-triaging inboxes, and resource allocation planning tools driven by rich-ML models. Our customers use our defense offering to perform rich analyses that drive core operations within their organizations - these programs are relied upon for daily operations in the command centers and battlefronts of militaries across the world. Backend Software Engineers at Palantir build software at scale to transform how organizations use data. Our Software Engineers are involved throughout the product lifecycle, from idea generation, design, prototyping, and production delivery. You will collaborate closely with technical and non-technical teammates to understand our customers' problems and build products that solve them. We encourage movement across teams to share context, skills, and experience, so you'll learn about many different technologies and aspects of each product. Engineers work autonomously and make decisions independently, within a community that will support and challenge you as you grow and develop, becoming a strong technical contributor and engineering leader. Your day-to-day workflow will vary, adapting to the requirements of our users and the technical challenges that arise. One day, you may find yourself collaborating with other engineers to architect a new system that enables a novel workflow, the next you could be fine-tuning performance to enable low-latency operational outcomes. Our Product Development organization is made up of small teams of Software Engineers. Each team focuses on a specific aspect of a product and work collaboratively to build cross functional capabilities, streamline user workflows and continuously improve our software's efficiency and reliability. We're hiring engineers who are passionate about solving real-world problems and empowering developers and end-users to do their work optimally. If you're motivated to develop reliable, performant, scalable systems and design robust APIs and primitives, please join us. Some examples of product work you could work on are: Build for high-scale, collaborative, geospatial workflows (Gaia) Design sophisticated frameworks to enable complex workflows across applications in a single workspace Develop the next generation of real-time collaborative tooling and data-analysis solutions (Secure Collaboration) Core Responsibilities Architecting, developing, and maintaining high-performance, scalable backend services that underpin our our operational data and AI systems Maintaining high coding standards through the development of guidelines, active participation in code reviews, and fostering a culture of continuous improvement and knowledge sharing among your team Building robust APIs for use by front-end developers and interfacing external systems, and collaborating with front-end developers to integrate user-facing elements with server-side logic Designing efficient data structures and algorithms to manage large-scale and high throughput data Optimizing applications for speed and scalability through performance analysis Actively improve user workflows by collaborating with cross-functional teams, ensuring seamless experiences across product boundaries and a cohesive user experience Technologies We Use Different backend languages, including Java, Rust, Python and Go Distributed systems technologies such as Kafka, Cassandra, Elasticsearch and Spark Docker and Kubernetes for containerization and orchestration Industry-standard build tooling, including Gradle and GitHub What We Value A deep understanding of server-side logic, efficient data handling, and distributed systems Strong focus on creating user-oriented workflows and solutions, crossing product boundaries to deliver cohesive and solid user workflows that ensure a seamless and intuitive user experience Experience building high-quality software in a fast-paced CI/CD development environment Ability to work collaboratively in teams of technical and non-technical individuals and understand how technical decisions impact the people who will use what you're building Skill and comfort working in a constantly evolving environment with dynamic objectives and iteration with users What We Require Experience in designing and developing features and improvements, as well as supporting and maintaining, live backend systems In-depth understanding of data structures, system architecture, API development for microservices frameworks, distributed systems and other backend-related concepts and best practices Engineering background in Computer Science, Mathematics, Software Engineering, Physics or similar field Strong coding skills with demonstrated proficiency in programming languages, such as Java, C++, Python, Rust, or similar languages Strong written and verbal communication skills and ability to iterate quickly with teammates, incorporating feedback and holding a high bar for quality Eligibility and willingness to obtain a US Security clearance Salary The estimated salary range for this position is estimated to be $135,000 - $200,000/year. Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individual's relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives. Our benefits aim to promote health and wellbeing across all areas of Palantirians' lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies. Benefits Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance Employees are automatically covered by Palantir's basic life, AD&D and disability insurance Commuter benefits Relocation assistance Take what you need paid time off, not accrual based 2 weeks paid time off built into the end of each year (subject to team and business needs) 10 paid holidays throughout the calendar year Supportive leave of absence program including time off for military service and medical events Paid leave for new parents and subsidized back-up care for all parents Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation Stipend to help with expenses that come with a new child Employees can enroll in Palantir's 401k plan Life at Palantir We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians' lives is just one of the ways we're investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region. In keeping consistent with Palantir's values and culture, we believe employees are "better together" and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for "Remote" work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office. If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process, please reach out and let us know how we can help.

Posted 30+ days ago

Senior Fullstack Engineer, Applied AI-logo
Senior Fullstack Engineer, Applied AI
AugmedixMountain View, CA
Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. Our innovative suite of software and hardware - augmented by advanced LLM AI, RTLS, and healthcare workflow automations - boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more. Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we're only just getting started: Healthcare's watershed moment for AI-powered transformation is here - so join us in creating the technology to power healthcare! About the Role At Commure + Athelas, our Scribe team is at the forefront of revolutionizing healthcare technology by building Ambient AI solutions for the entire care journey. We're looking for talented Senior Fullstack Engineers to help take Ambient AI to the next level. If you love working on important, exciting problems in healthcare and love shipping quickly, come join us! This full-time position requires working 5 days a week in our Mountain View, CA office. What You'll Do Build end-to-end products to revolutionize Ambient AI for providers and administrators Be a part of a tremendously fast-paced team that celebrates fast execution and decisions Work across the entire software stack Work with a stack that includes Python, Javascript, React, Flutter, Flask, and other frameworks Work directly with customers to solve their issues daily What You Have [Required] Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent extensive experience 4+ years of professional software development industry experience Strong Full-Stack programming skills (Must be comfortable with Python) Very familiar with Frontend technologies (React, Flutter, Typescript, etc.) Experience in environments where you have to ship quickly. We move fast. General Understanding of Containers and Cloud (Docker, Kubernetes) Excitement to work in a high impact field with a builder attitude! Experience building production environments Alerting and reporting Metrics tracking Software reliability engineering Great product sense Attention to detail around user experience and customer needs Extremely motivated to grow Strong leadership skills Why you'll love working at Commure + Athelas: Highly Driven Team: We work hard and fast for exceptional results, knowing we're doing mission-driven work to transform the country's largest sector. Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We've achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization's information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.

Posted 30+ days ago

Regional Practice Area Leader - Sports-logo
Regional Practice Area Leader - Sports
GenslerSan Francisco, CA
Your Role Gensler's San Francisco office is seeking Regional Practice Area Leader to strengthen our architectural expertise and client relationship base in our Sports Practice Area. This role is a project leader, strategy creator, design thinker, client advocate, and relationship steward. You must love to push new ideas, be passionate about design, and get excited about managing diverse projects with extremely talented creatives and exciting clients from across all industry segments. As a market-facing practitioner with deep knowledge and experience, you will join the team to build our book of business in the Sports market sector through thought leadership and cultivating strategic relationships. You are adept at business development while also taking on a leadership role on projects. Working collaboratively within the region and Gensler network, you will help shape how we get the work, lead the dialogue on design innovation, and help mentor the next generation of design professionals. This is an excellent opportunity for a practice builder with a diverse portfolio of work to be part of a client-interfacing team and enjoy utilizing business development skills and acumen to capture clients and to deliver great projects! For more information about Gensler and our Sports Practice, please visit: Firm Profile | Gensler Sports | Expertise | Gensler SBJ I Factor: Jon Niemuth, presented by Allied Sports (sportsbusinessjournal.com) Grand Sierra Resort announces $1 billion project | Serving Carson City for over 150 years (nevadaappeal.com) Rays announce new ballpark agreement (mlb.com) What You Will Do Responsible for building and leading the NW Region Sports Practice Area Coordinate client management and the development of new business in the Sports Practice Area Be in the market, actively engaged with clients and potential clients Develop, communicate, and act on a practice area game plan which includes market positioning, revenue projections, and managing marketing spend, while maintaining a backlog of work and a pipeline of market opportunities Build relationships with our colleagues across the globe and especially in the North West region to advance client interests and practice area objectives Mentor, support, and direct staff to help them achieve not only client goals but personal development goals Lead accounts and projects from business development presentations through strategy, design, and delivery Lead and build project teams, ensuring the highest quality of work Motivate, inspire and push thinking of design teams Create coherent and compelling client presentations Apply sustainable planning and design principles Interface with multiple other Gensler practices, including but not limited to retail, mixed use, hospitality, community, workplace, and education Manage multiple client relationships and develop strategic positioning for clients ranging from start-ups to Fortune 500 companies Lead client presentations to executive-level audiences Initiate and close business development opportunities Be accountable for client and project performance metrics Your Qualifications Bachelor's or Master's degree in Architecture preferred At least 15+ years in an architectural practice with demonstrated success on large complex architectural projects (sports facilities, convention centers, recreation centers) Licensed and/or registered Architect preferred LEED accreditation preferred Proficiency in Revit, MS Office, Adobe Creative Suite (Rhino and Sketchup is preferred but not required) Strategic thinking and ability to position clients with strong rational and conceptual thinking Business development experience, including proposal writing, client interviews and closing deals Extensive experience leading design teams Excellent storytelling and writing capabilities; analytical, problem-solving and communication skills History of excellent client relationships Project management skills including scheduling, scopes and fees, team management and coordination, client communication Able to travel to other Gensler offices or client project locations as required Great references and a top-notch personal portfolio of work The base salary will be estimated between $130,000 - $190,000 plus bonuses and benefits and contingent on relevant experience.* For consideration, please submit resume and relevant work samples. Life at Gensler At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to "Well-being Week," our offices reflect our people's diverse interests. We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401(k), profit sharing, employee stock ownership, and twice annual bonus opportunities. Our annual base salary range has been established based on local markets. As part of the firm's commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.

Posted 30+ days ago

Senior Marketing Manager, Strategic Accounts-logo
Senior Marketing Manager, Strategic Accounts
Canary TechnologiesSan Francisco, CA
About Us Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 90+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500 company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work - and is backed by top Silicon Valley investors like Y Combinator, FPrime, and Insight Ventures. Join us in shaping the future of hospitality! About the Role We're looking for a Senior Marketing Manager to own the go-to-market strategy for our mid-market and enterprise segments. This is a highly cross-functional and strategic role that blends proposal development, storytelling, market insight, and sales enablement to fuel growth in our most strategic customer segments. You will be the connective tissue between product, sales, marketing, and customer success-developing tailored messaging, creating compelling content, and owning the proposal development process to win high-value deals. Responsibilities Deeply understand our customer's pain and our capabilities to design custom solution sets for highly strategic pursuits Lead the end-to-end process of developing RFPs, RFIs, and enterprise-level proposals Build and maintain strong cross-functional relationships with Sales, Product, Finance, and Customer Success teams to progress deal cycles, gather insights, and translate findings into impactful content and campaigns Develop and execute GTM strategies for key products and features targeting mid-market and enterprise customers Lead the messaging and positioning for our mid-market and enterprise segments - creating narrative and pitches that resonate with decision-makers at enterprise and mid-market accounts including .com, sales pitch, 1-pagers, events, etc. Partner with high profile customers to unlock co-marketing opportunities Develop and execute mid-market and enterprise focused campaigns and personalized, customized 1:1 and 1:few ABM outreach Conduct competitive analysis and market research to inform strategy and competitive differentiation Develop and maintain deep domain expertise in the hospitality technology market to influence solution development and positioning Qualifications 5-8+ years of experience in proposal development, storytelling, product marketing Proven track record of owning GTM strategy and enablement for mid-market, enterprise, and strategic accounts Ability to manage large, complex projects with tight deadlines and high stakes outcomes Exceptional writing skills with experience in developing proposals and RFP responses for enterprise clients Strong cross-functional collaboration skills-comfortable interfacing with Sales, Product, Engineering, Finance, Customer Success and Exec teams Experience with strategic 1:1 or 1:few account-based marketing Incredible written and oral communication skills, including experience presenting to sales and marketing leadership, as well as customers A strategic thinker with a bias for action and attention to detail Experience in hospitality, travel tech, or vertical SaaS is a plus $130,000 - $175,000 a year The base salary range for our San Francisco or New York office for this role is $130,000-$175,000 annualized salary. This is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. This role may also include the opportunity to earn a discretionary bonus and/or equity. We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

Posted 30+ days ago

DAQ Software Engineer, Robotics-logo
DAQ Software Engineer, Robotics
OpenAISan Francisco, CA
About the Team Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples' lives. About the Role We're seeking talented Robotics Software Engineers to expand our robotics data collection and evaluation program. This highly technical role involves designing, implementing, and optimizing software solutions across diverse robotics hardware. You'll work closely and collaboratively with multidisciplinary teams; including software, hardware, research, and operations - to drive advancements in our robotic systems. This role is based in San Francisco, CA, and requires in-person 4 days a week. In this role, you will: Help develop and grow our data collection labs, owning the entire integration lifecycle, from identifying and sourcing new hardware to collaborating with mechanical and electrical engineers on setup, software integration, and operational deployment. Develop innovative robot control interfaces suited to a variety of morphologies, environments, and tasks. Collaborate closely with research and engineering teams to develop automation tools and machinery that facilitate the evaluation of advanced robotic policies. Lead the design and implementation of data collection, visualization, and quality control processes. You might thrive in this role if you: Possess strong software engineering fundamentals. Have extensive experience integrating and deploying industrial automation systems. off-the-shelf robotics, or related hardware into production environments. Bring hands-on experience delivering production-quality software within collaborative engineering teams. Have a strong background in Rust or C++. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Posted 4 weeks ago

Vehicle Systems & Integrated Test Team- Staff Systems Engineer-logo
Vehicle Systems & Integrated Test Team- Staff Systems Engineer
Relativity SpaceLong Beach, CA
About the Team: The Vehicle Systems Engineering and Integrated Test team at Relativity is a cross-functional group tasked with ownership of Stage 1 and Stage 2 of the Terran R rocket and the integration of various subsystems into those stages, while also ensuring that the processes themselves are as efficient as possible. This team is the engineering focal point throughout the vehicle's lifecycle, considering and managing the upstream and downstream impacts of various changes, driving vehicle architecture trades, tackling tough integration problems, defining Concepts of Operations, coordinating and executing vehicle level tests/launch, and striving to strike the balance between performance, launch/build rate, and reliability. Beyond vehicle development itself, they strive to amplify the ability of responsible engineers to design the best possible product. Just as they are the focal point for the broader engineering changes of the vehicle, they also strive to ensure strong collaboration of teams, that the truth is centralized, work is visible, and that tools and process are streamlined. About the Role: As a Staff Systems Engineer, you will collaborate with team members across the organization while contributing to the development of Relativity's engineering processes and tools to enable the design, development, certification, and flight of the Terran R launch system. Projects and responsibilities include the following: Develop the Systems Engineering tools and methodology roadmap, helping align the needs of various disciplines and the overall project from development to launch Build, continuously improve, or eliminate engineering processes to support an efficient, product-focused culture Prototype, implement, and rollout processes, tools, and automation that enable better design and test collaboration across the company Manage the vehicle design and development processes from beginning to end, ranging from working with department leaders on setting expectations, making progress visible, and ensuring the processes are effective Provide engineering expertise to solve technical problems at all levels. As a Staff level Systems Engineer, you will be expected to perform the above responsibilities autonomously, requiring little oversite. To be successful in this role, you should be self-motivated, adaptable, and able to contribute significantly to a fast-paced integrated vehicle program. You should also be able to resolve ambiguity and drive projects to completion. Ideally, you have experience in: Systems Engineering, Verification and Validation (V&V), and Requirement Management experience, Vehicle Configuration Management, Launch Vehicle certification as well as a proven track record completing projects successfully in a highly collaborative environment. On a weekly basis, you will be developing processes and tools, supporting design teams, and working collaboratively with IT and DevOps. You will also use your strong organizational skills to properly manage the documentation and communication of your actions, recommendations, and decisions. About You: Staff: An undergraduate degree in engineering or related field and 10+ years relevant experience Experience performing cross-functional engineering and integration for complex systems Experience solving difficult problems with multiple stakeholders in a fast-paced environment Proven track record of contributing to project completion Experience workflows and automation within Jira or equivalent Experience writing automation scripts in Python or other languages Experience applying expertise in modern systems engineering practices and tools Experience applying written and oral communication skills Nice to haves, but not required: Graduate degree (MS/PhD) in engineering or related field and 10+ years of experience Hands-on experience in the design, integration, test, and operation of complex systems History of taking complex products from concept to production Strong desire to learn new subjects to solve difficult and often ambiguous challenges Experience with Model Based Systems Engineering (MBSE)

Posted 30+ days ago

Director, Clinical Research & Strategy-logo
Director, Clinical Research & Strategy
Atec SpineCarlsbad, CA
ATEC Spine has an exciting opportunity for the Director of Clinical Research & Strategy as a member of the Scientific Affairs team located in Carlsbad, California. ATEC's Scientific Affairs team is responsible for regulatory, testing, and research activities in support of the company's initiatives. The Clinical Research function, as part of Scientific Affairs, includes planning, coordinating, and overseeing the successful execution of preclinical and clinical research studies and large-scale data collection efforts in partnership with our surgical practice partners. Specifically, the position is responsible for defining the strategic direction, resourcing, and managing the execution of the company's clinical evidence strategy, including site-initiated and sponsored protocol-driven research studies and registry data collection and utility. From evidence generation to evidence dissemination, the Director of Clinical Research & Strategy is a liaison between ATEC and our site-based research partners, and as a customer-facing advocate for ATEC's mission, is empowered to take initiative and implement process-improving solutions that enable sites to be successful research partners and that support the company's underlying research objectives. Internally, the role collaborates closely with other members of the Scientific Affairs teams as well as product marketing, development, and field representatives. Essential Duties and Responsibilities Leads the development of strategy to demonstrate the value of our product and procedural solutions through the design, execution, and reporting of clinical studies Leads the strategic integration of multi-modal clinical data-including patient outcomes and EOS imaging alignment metrics-to enable advanced predictive modeling for surgical planning. Identifies and builds deep relationships with key opinion leaders (KOLs) to generate clinician collaboration and relevant research projects, building and growing customer and investigator relationships that drive credibility in our products and organization Liaises with the leadership of medical societies, research institutions, and other potential collaborators to facilitate academic partnerships, building and growing a reputation for ATEC as a research-focused organization Oversees the appropriate review, negotiation, and execution of research agreements with sites and third-party partners Bears ultimate responsibility for execution of research projects from start to finish, overseeing the development of study documents, including: protocols, case report forms (CRFs), participant consent forms and other regulatory documents such as for institutional review boards (IRBs); data collection and management, compliant to the protocol and all regulations; data analysis; and report generation, both internal and external (conference presentations, peer-reviewed journal publications) Contributes to the dissemination of scientific findings through presentation and writing for both internal and external audiences, including interim reports, conference abstracts, presentations, manuscripts, product/procedural training and collateral; assists investigators or customers on the preparation and delivery of research results; manages a publication and podium strategy that effectively increases ATEC's scientific presence and reputation in the spine academic community. Maintains a high level of engagement with clinicians and academicians and their scientific findings through attendance at scientific conferences, regularly assessing published literature for trends or novel concepts (with consideration for ATEC solutions and competition), and direct interactions with research partners, peers, and industry colleagues Collaborates closely with other members of the Scientific Affairs team, through meetings and interactions to gather technical and clinical support as well as to ensure alignment of the clinical activities within the team Collaborates with research and development engineers to provide clinical insight to projects under development Collaborates with marketing teams to provide clinical support for product strategies, collateral creation, and sales needs Manages the execution of projects to budget and time expectations Performs other duties as required Work with cross-functional teams to identify evidence needs and align evidence-generation activities with business goals, including demonstrating the value of our product and procedural solutions. Partners with data science, informatics, and clinical teams to define and operationalize real-world evidence strategies, including integration of ATEC's Insight platform into clinical studies and longitudinal outcomes tracking. Champions the inclusion of functional and patient-reported outcomes in study design to reflect the true value of ATEC's procedural solutions and improve alignment with evolving value-based care metrics. Hires and manages clinical research associates, analysts, and/or other scientific personnel Fosters continued development of team members, including technical and clinical expertise

Posted 30+ days ago

National Accounts Manager - Farm & Regional Home Centers-logo
National Accounts Manager - Farm & Regional Home Centers
nVent Electric Inc.San Diego, CA
We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. WHAT YOU WILL EXPERIENCE IN THIS POSITION: Responsible for meeting sales budgets and developing key relationships throughout the customer's organization that ensure long-term growth and preferred vendor status. Experience with Rural King, Tractor Supply, Blains Farm & Fleet accounts would be ideal, but not mandatory Lead profitability through item mix and pricing Identify product and promotion opportunities, and communicate internally Develop top-to-top relationships with customers while leading sales agents for performance Negotiate annual customer contracts for pricing and program support Lead project management for all major line reviews in a cross-functional environment Develop and communicate key account growth strategies Work with finance to evaluate customer profitability through effective P&L analysis Guide regular SKU efficiency reviews and supervise inventory levels using customer data Maintain service levels by adhering to the Outstanding Demand Forecasting Process for each customer Although we have this role posted in multiple locations, we are only making 1 hire* YOU HAVE: Bachelor's Degree or equivalent outside retail sales experience preferred Ideally, 5+ or more years of National or Global Account sales management experience in the electrical, mechanical, or regional home centers and farm channel Experience selling into retail accounts Experience with Salesforce.com or sales CRM is helpful Ability to work 100% remotely anywhere in the US and travel 30% on average. A valid driver's license is required Ability to lift moderate weight up to 50lbs and use tools as needed for demonstration or set presentation Proficient in MS Office WE HAVE: A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation. Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com. Commitment to strengthen communities where our employees live and work We encourage and support the philanthropic activities of our employees worldwide Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money Core values that shape our culture and drive us to deliver the best for our employees and our customers. We're known for being: Innovative & adaptable Dedicated to absolute integrity Focused on the customer first Respectful and team oriented Optimistic and energizing Accountable for performance Benefits to support the lives of our employees Pay Transparency nVent's pay scale is based on the expected range of total target cash pay for this job and the employee's work location. Total target cash is comprised of an employee's base salary and sales incentive target opportunity, when annual sales goals are achieved. Employee pay within this range will be based on a combination of factors including knowledge, skills, abilities, experience, education, and performance. Where federal, state, or local minimum wage requirements exist, employee pay will comply. If annual sales performance exceeds annual sales goals, the total target cash received may exceed the pay scale maximum reflected below. Total Target Cash Range: Geographic Region A: $101,400.00 - $188,300.00 + Geographic Region B: $110,600.00 - $205,400.00 + Geographic Region C: $96,300.00 - $178,800.00 + Depending on the position offered, employee may be eligible for other forms of compensation, such as annual incentives. Benefit Overview At nVent, we value our people and their health and well-being. We provide a broad benefits package with meaningful programs for full-time employees that includes: Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance. A 401(k) retirement plan and an employee stock purchase plan - both include a company match. Other supplemental benefits such as tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and legal & identity theft protection. At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth. #LI-AG1 #LI-Remote

Posted 1 week ago

Principal Power Electronics Engineer I-logo
Principal Power Electronics Engineer I
CesiumAstroEl Segundo, CA
Please Note: To conform with the United States Government Space Technology Export Regulations, the applicant must be a U.S. citizen, lawful permanent resident of the U.S., conditional resident, asylee or refugee (protected individuals as defined by 8 U.S.C. 1324b(a)(3)), or eligible to obtain the required authorizations from the U.S. Department of State. At CesiumAstro, we are developers and pioneers of out-of-the-box communication systems for satellites, UAVs, launch vehicles, and other space and airborne platforms. We take pride in our dynamic and cross-functional work environment, which allows us to learn, develop, and engage across our organization. If you are looking for hands-on, interactive, and autonomous work, CesiumAstro is the place for you. We are actively seeking passionate, collaborative, energetic, and forward-thinking individuals to join our team. We are looking to add a Principal Power Electronics Engineer I to our team. If you are great at what you do, enjoy working in a startup environment, and are passionate about developing leading-edge power electronics for satellites, spacecraft, and aerospace systems, we would like to hear from you. In this position, you will be responsible for power electronics circuits and systems through all stages of the development process. The two primary product areas for this position are: (1) optimized point-of-load converters for RF and digital modules (typically ranging from 1W to 50W), and (2) standalone dc-dc converter modules (typically 20W to 500W). Design elements and responsibilities will include isolated and non-isolated DC-DC converters, maximum power point tracking solar power converters, magnetics design and analysis, system-level power management and distribution design, point-of-load regulators, switching and linear regulators, filters, and stability analysis and measurement. As a principal engineer on the hardware team, you will be responsible for hardware designs from concept through production, including product roadmaps, block diagrams, part selection, schematic design, PCB layout and routing, analysis, manufacturing (working with contract manufacturers), test, qualification, and in-orbit support. Principal engineers also serve as technical and professional mentors in their field. The successful candidate will also present engineering design review materials to our customers and executive team, as well as participate in proposal-writing efforts. As such, excellent written and verbal communication skills are required. JOB REQUIREMENTS AND MINIMUM QUALIFICATIONS A Bachelor of Science (BS) or Master of Science (MS) degree in Electrical Engineering from an accredited university. 9 years of industry or university research experience in power electronics design, analysis, test, and troubleshooting. Extensive industry experience designing successful power electronics products from concept through schematic, layout, manufacturing, test, and deployment. Experience designing power system architectures. Expertise in power circuit analysis, such as worst-case circuit analysis, failure method effectivity and criticality, and reliability. Expert-level proficiency in electronics design (EDA) tools such as Altium. Expert-level proficiency in PCB layout for power circuits. Experience with SPICE-based circuit simulation. Experience with power integrity simulation tools such as Ansys or ADS. Extensive hands-on experience with lab instruments such as oscilloscopes, spectrum analyzers, electronic loads, and signal generators. Excellent written and verbal communication skills. PREFERRED EXPERIENCE Experience with space electronics design, development, and qualification. Knowledge of EMI/EMC design and mitigation techniques. $160,000 - $210,000 a year CesiumAstro considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. Full-time employment offers include company stock options and a generous benefits package including health, dental, vision, HSA, FSA, life, disability and retirement plans. CesiumAstro is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please note: CesiumAstro does not accept unsolicited resumes from contract agencies or search firms. Any unsolicited resumes submitted to our website or to CesiumAstro team members not through our approved vendor list or Talent Acquisition will be considered property of CesiumAstro, and we will not be obligated to pay any referral fees. CesiumAstro considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. Full-time employment offers include company stock options and a generous benefits package including health, dental, vision, HSA, FSA, life, disability and retirement plans. CesiumAstro is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please note: CesiumAstro does not accept unsolicited resumes from contract agencies or search firms. Any unsolicited resumes submitted to our website or to CesiumAstro team members not through our approved vendor list or Talent Acquisition will be considered property of CesiumAstro, and we will not be obligated to pay any referral fees.

Posted 1 week ago

Delivery Driver (Full-Time)-logo
Delivery Driver (Full-Time)
Autozone, Inc.San Jose, CA
Come be a part of an energizing culture rooted in people and a commitment to delivering WOW! customer service. If you are looking for a way to put your safe driving skills to work coupled with company stability and great career opportunities, look no further. AutoZone is the place for you! Our commercial delivery driver position is responsible for the delivery of parts to our commercial customers. You don't have to use your own vehicle, you can work full or part time and no Commercial Drivers License is required. Come join the AutoZone team and put your career on overdrive in an essential industry serving the motoring public. We continue to open new stores at a rate of well over 100 per year opening doors for even more opportunities to grow your career. Position Responsibilities Provides WOW! Customer Service Drives delivery vehicle to transport parts to commercial customers, including the loading and unloading of parts Picks up returns, cores and parts from nearby stores or outside vendors Maintains a safe driving and working environment, including PPE (Personal Protective Equipment) Assist do it yourself customers in the store between deliveries Follows all company policies, procedures, dress code and management direction, including all fleet and safety policies Handle cash and charge transactions per company policy Maintain product knowledge and current promotions through AutoZone systems and information resources Position Requirements Must be at least 18 years old and have a valid driver's license and able to meet AutoZone's driver requirements. Ability to lift load and deliver merchandise Ability to work a flexible schedule including holidays weekends and evenings Excellent communication and decision-making skills Benefits at AutoZone AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing. Some of these benefits include: Competitive pay and paid time off Unrivaled company culture Medical, dental, vision, life, and short- and long-term disability insurance options Health Savings and Flexible Spending Accounts with wellness rewards Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Program for mental and physical health Opportunities for career growth and tuition reimbursement Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources Fair Chance Statement: An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team. Compensation Range (USD): MIN 17.95 - MID 18.44 - MAX 18.93

Posted 30+ days ago

Custodian-logo
Custodian
Servicemaster CleanLoomis, CA
Company and Culture For more than 60 years, ServiceMaster Clean has taken great pride in exceeding the expectations of our customers. Behind our commitment to excellence are five key attributes that define who we are and what makes us different from any other. We Are Experts and dominate the industry in scale and scope with an adaptable, extensive network that consistently delivers exceptional results We Are Committed to our customers and are guided in all we do by their needs. We Are Complete and seek to provide exceptional service and engage in proactive behavior. We Are Driven to pursue the highest standards and continuously improve in all aspects of our business. We Are Steadfast and here for the long haul with consistent service that ensures ongoing customer satisfaction Paid Training • Competitive Pay • Flexible Schedules • Career Path Opportunities • Positive Atmosphere • Job Position Description: This position is responsible for creating cleaner, healthier environments for our customer', their students and grounds by performing the following essential duties and responsibilities. Other duties may be Assigned: Perform all cleaning duties for facilities using provided ServiceMaster products, tools and procedures Cleaning duties include: sweeping, mopping, polishing, trash, windows, cleaning, moving furniture and equipment etc.. Maintain inventory of supplies and equipment. Use proper PPE where required Opens and locks facilities, enable and disable security system as required. 1-2 years' experience as a custodian, janitor, housekeeper a plus but not required Will provide on the job training to those with strong work ethic and willingness to learn. Experience working for a professional janitorial company, office complex, hotel, hospital or school is a plus. The ability to be flexible, work at a fast-paced and in a multi-tasked job is a must. Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable and on time Has respect and understanding for co-workers and customers Must be able to communicate in English Physical Demands and Qualifications: Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching over head, reaching forward. Must be able to lift and and/or carry 25lbs. Ability to read cleaning instructions Ability to differentiate between cleaning products and uses Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. Apply and become a part of ServiceMaster, one of the most respected professional cleaning companies in the Country. We pride ourselves on creating cleaner and healthier environments for our customer, their employees and customers. As a ServiceMaster Service Partner you belong to a team that works together to deliver the best solutions and customer service to our clients. We offer paid training, excellent work/life balance and opportunities for advancement and a career path that matches your interests and goals.

Posted 30+ days ago

Senior GTM Strategy Manager-logo
Senior GTM Strategy Manager
DBA Carta, Inc.San Francisco, CA
The Company You'll Join Carta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and private credit. Carta's fund administration platform supports nearly 7,000 funds and SPVs, representing $150B in assets under administration in venture capital and private equity. Trusted by more than 40,000 companies, Carta also helps private businesses in over 160 countries manage their cap tables, valuations, taxes, equity programs, compensation, and more. Together, Carta is creating the end-to-end ERP platform for private markets. Traditional ERP solutions don't work for Private Funds. Private capital markets need a comprehensive software solution to replace outdated spreadsheets and fragmented service providers. Carta's software for the Office of the Fund CFO does just that - it's a new category of software to make private markets look more like public markets - a connected ERP for private capital. For more information about our offices and culture, check out our Carta careers page. The Team You'll Work With You'll be joining our GTM Strategy team as a Senior GTM Strategy Manager. This team is part of the broader Strategy & Business Operations team, partnering closely with business leaders across sales, marketing, product, and operations to drive revenue, efficiency, and customer experience. The Problems You'll Solve You will help us: Constantly improve our sales strategy and execution through data, insights, strategy and process Equip our sales leaders and executives with the insights to make key investment and people decisions Roles and responsibilities: Drive the operational cadence to amplify sales Define/refine the cascade of metrics to review, in coordination with sales, GTM and ops partners Coordinate weekly reviews of sales metrics and sales commits Deliver executive-level visibility and updates Proactively evaluate, assess and optimize strategies to improve sales strategy and execution: Develop recommendations for optimal sales coverage and segmentation models, routing/ROE, compensation plans, hiring plans and sales strategies to accelerate growth Proactively ideate, support decision-making and executive initiatives that drive revenue / pipeline acceleration to achieve or exceed plan Lead segment strategy, territory carve, quota setting Maintain forecast model and process (e.g., logos, ACVs, segments) in coordination with sales operations and finance Analyze external market data, TAM and market conditions to inform strategy About You 6+ years of experience in sales strategy, business operations, investment banking, strategy consulting, high-growth SaaS, or other related field Robust analytical skill set with demonstrated experience driving sales insights across a modern data stack (e.g., Salesforce, Google Sheets,Tableau, Power BI ) Advanced technical proficiency in tools such as SQL and Excel; capable of transforming complex data into actionable insights Exposure to private equity, venture capital, or fintech a plus Have a learning mindset and are motivated to work collaboratively in a fast-paced culture Superior problem solving, financial modeling, and presentation skills Excellent communication skills with the ability to distill complex thoughts and strategies into simple, actionable recommendations In-depth understanding of overall business operations and excellent project management skills to drive strategy through execution Self-starter and ability to navigate ambiguity Salary Carta's compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions plans. Our minimum cash compensation (salary + commission if applicable) range for this role is $177,000 - $222,000 in San Francisco and New York. Final offers may vary from the amount listed based on geography, candidate experience and expertise, and other factors. Disclosures: We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email. Carta uses E-Verify in the United States for employment authorization. See the E-Verify and Department of Justice websites for more details. For information on our data privacy policies, see Privacy, CA Candidate Privacy, and Brazil Transparency Report. Please note that all official communications from us will come from an @carta.com or @carta-external.com domain. Report any contact from unapproved domains to security@carta.com.

Posted 3 weeks ago

Full Time Asst-logo
Full Time Asst
Pacific SunwearGlendale, CA
Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community Learn more here: About the Job: The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures. A day in the life, what you'll be doing: Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience Shares feedback from customers with the leadership team to improve the overall customer experience Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.) Delivers an engaging, positive and authentic customer experience with all customers Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience Holds self and others responsible for the accomplishment of all operational tasks Coaches and provides feedback on Sales Associate's performance Supports associate engagement by recognizing and rewarding outstanding performance Provides direction to associates to ensure understanding of company directives and standards Prioritizes and delegates tasks to meet all operational needs Supports and executes visual directives and maintains visual standards set by the company Drives efficiency in all operational store processes Maintains merchandise flow, filling and presentation standards throughout the store and stockroom Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience Ensures all store associates follow all policies, procedures and all Safety Program practices Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends Inspires and motivates others by consistently exhibiting core value behaviors Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends What it takes to Join: Passion for product, brands, fashion and trends High School Diploma or equivalent preferred Effective written, verbal and presentation skills Strong communications skills Excellent time management skills Proficient in math and possesses strong computer skills Developing the Community/ Leadership Qualities: Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates. Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability. Serve as a Pacsun advocate in the industry and marketplace. Recruit, identify, develop, and retain talent that delivers performance excellence. As a manager, serve as a leader of company culture, norms, and conduct. Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction. Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. The associate must frequently sit/stand for long periods of time and climb ladders as needed. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. Ability to maneuver around sales floor, stockroom and office areas. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Ability to work in open environment with fluctuating temperatures and standard lighting. Hotel, Airplane, and Car Travel may be required SM and above roles only. Position Type/Expected Hours of Work: This is a full-time position. Ability to work 32-40 hours a week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Posted 30+ days ago

Project Manager-logo
Project Manager
EMCOR Group, Inc.Los Alamitos, CA
Job Title: Project Manager - Commercial & Industrial Location: Los Alamitos, CA Reports to: VP of Construction FLSA Status: Exempt Salary Range: $125K - $145K Prepared By: Human Resources Prepared Date: May 21, 2025 COMPANY OVERVIEW KDC Inc. has been in the electrical contracting business since 1950. Since that time, we have developed many strong, long-term relationships with general contractors, architects, and engineers in Southern California. Our skill, experience, purchasing power, and access to technical and financial resources enable us to complete your contractor, KDC Inc. has a nationwide network of sister companies experienced in working together, linking our strengths to meet our customers' needs. KDC Inc. provides electrical, telecommunications, and control system integration services. Our electrical division performs specialty electrical contracting work as well as design/build projects. KDC Systems, our controls division, provides products and services for environmental monitoring, HVAC, lighting control, process control, security and U.L. panel fabrication. KDC Inc. can handle a variety of projects from small and simple to the most advanced and complex. Our project experience includes arenas, college campuses, communication centers, convention centers, data centers, energy performance contracts, generation and co-generation facilities, high rise and commercial buildings, hospitals, manufacturing and aerospace complexes, Metro stations and tunnels, parking structures, research laboratories, thermal energy storage, and waste-water treatment facilities. KDC Inc. maintains its excellent reputation by consistently meeting the needs of its clients, producing quality work on time and in a cost competitive manner. We welcome the opportunity to work with you on your upcoming projects and are ready to meet the challenges unique to your needs. Job Location & Core Hours: Los Alamitos Office, M-F 7:00 AM to 4:00 PM. Job assignments in the greater Los Angeles area will be considered. Job Summary: The position is responsible for managing projects from start-up to close-out under the direction of a Senior Project Manager or the Group Manager. This position requires experience within the Electrical Construction Industry in the Commercial and Industrial sector. This position requires a thorough understanding of project contracts, project scheduling, job cost accounting, client management and safety. This individual maintains full financial responsibilities of the project and must understand construction financial and accounting practices. Essential Duties and Responsibilities: Review the overall contractual requirements for all projects and specific process design methodology for individual projects as required. Develop and maintain project budgets. Build and maintain project schedules. Create and manage subcontracts related to project needs. Utilize, evaluate, and continually improve the company systems and processes to meet customer requirements. Communicate with both internal and external customers to validate expectations are understood and met before, during and after project completion. Manage project review process with particular emphasis on financial forecasting. Oversee invoicing per project terms, price and negotiate appropriate change orders. Ensures accurate and timely project documentation, including but not limited to, RFI's submittals, time records, and general project correspondence. Coordinate with the Superintendent and Project Field Staff to determine proper resource staffing. Qualifications: BA/BS degree OR Equal Trade Experience plus a minimum of 5 years of progressive experience in the Electrical Construction Industry. Experience with Accubid, Live Count, Bluebeam including proficiency in Microsoft Excel / Office. Excellent written and verbal communication skills. Demonstrated ability to successfully inspire and lead a project team. Proven capability to work collaboratively internally and externally to the project team, Attributes: Must demonstrate integrity, honesty, professionalism, and commitment to company values. Must be self-motivated and able to work efficiently in a fast-paced environment. Must have excellent organizational, communication, strategic, technical, analytical, problem solving, and multi-tasking skills. Must have high standards of quality with attention to detail. Must possess ability to manage and supervise personnel. Must build positive working relationships with multiple levels of employees, management, suppliers, and customers. We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Posted 30+ days ago

Optometrist - Montgomery Village-logo
Optometrist - Montgomery Village
Warby ParkerSanta Rosa, CA
Job Status: Full-Time Warby Parker is looking for a high-energy, innovative, and caring Optometrist to join one of its affiliated Independent OD practices. The ideal candidate has a passion for delivering remarkable eye care in a collaborative environment, is a team player at heart who strives to exceed patient expectations and has a great attitude. Sound like you? Keep reading! What you'll do: Perform excellent comprehensive eye exams in accordance with the company's protocol and standards of care Provide a great eye exam experience and communicate eye health, eyewear, and prescription advice to patients Demonstrate exceptional product knowledge and effectively communicate features and benefits to patients Act as a representative for our brand and help educate and excite others to establish us as a leading eye care provider Who you are: A Doctor of Optometry licensed in this state (new and recent grads are also welcome to apply) Excited by a fast-paced, ever-changing work environment Dedicated to making people healthy and happy Knowledgeable about (and eager to incorporate) new technology into your work Innovative, proactive, and entrepreneurial Business-minded and driven to deliver results Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE) What you'll love about us: Competitive salary Health benefits 401k match Generous time off and paid holidays CE and license reimbursement Malpractice insurance Up to date exam equipment technology with digital lanes and EMR Paid volunteer and voting time Free glasses and additional discounts on glasses and contacts And more!

Posted 30+ days ago

University of Southern California logo
Customer Service Representative, Housing Customer Service Center
University of Southern CaliforniaLos Angeles, CA

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Job Description

USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our unifying values.

USC Housing, a division of USC Auxiliary Services, hosts more than 9,000 students, athletes, faculty, and staff throughout the year in over 50 properties on and off campus. Housing meets the challenge of inviting students into our Trojan family by making them feel comfortable, safe and welcome. We boast top-notch amenities including comprehensive recycling programs, simplified online repair requests, and more. Serving our students' wellbeing is the reason that we are here and we share the same vision and excellence that they do.

We are seeking a Customer Services Representative to join our rapidly growing team.

The Opportunity:

The Customer Services Representative will be the first point of contact for our students, faculty, staff, parents, and guests. As a member of the Housing team, you will take pride in providing the best customer service and maintaining the University's high standards for excellence. Our team keeps the work environment positive and friendly, so that we can always greet our guests with a smile. If you enjoy interacting with and helping guests, join us today!

The Accountabilities:

  • Provides customer service to students, faculty, staff and extremal customers. Meets customer needs, offers options, resolves problems and follows up with customers. Ensures full customer satisfaction without unnecessarily referring customer lo other staff members. Maintains friendly, helpful demeanor.

  • Provides information regarding policies and procedures, terms and programs relating to service area for students, parents, faculty, administrators, staff, and outside customers.

  • Identifies and prioritizes problems and issues related to service area. Performs research, offers solutions, options and strategies. Refers to appropriate person or department as needed, and/or arranges for service. Gathers data as necessary for related offices such as Financial Aid, Admissions, Student Conduct and student issues using the University Information Systems. Tracks problem status until resolution is achieved. Maintains close contact with customer to give updates on progress toward resolution of issue or service request.

  • Uses information systems to input date, maintains databases, performs research for projects or issues, generates reports, etc.

  • Studies and maintains currency with all applicable policies and procedures, contracts and related legal issues.

  • Interprets terms and conditions of contracts, authorizes change/exceptions to contract terms, generates contracts for forms for distribution.

  • Processes applications, releases, cancellations, adjustments, changes, requests, fees, invoices and other related paperwork. Maintains quality/quantity standards. Verifies contracts or forms for completeness and accuracy of information. Updates and maintains all necessary records and/or logs.

  • Represents department to students, parents, faculty, administrators, staff and other outside customers. May act as representative for department at internal committee meetings such as Customer Service Planning Group. Makes formal presentations as assigned.

  • Trains schedules, assigns and prioritizes workloads. Interprets operating policies and procedures. Ensures timely completion of department's work. May lead student workers.

  • Notifies appropriate personnel in the event of an emergency. Maintains complete and accurate records of all student-or staff-related safety incidents.

  • Provides services including processing and delivery of mail and packages, e.g. UPS, Federal Express, Airborne, and U.S. Post Office. Receives key deposits and issues keys and/or maintains and balances a cash drawer on a daily basis. Assists in set up and scheduling of special events/promotions and equipment rental. Responsible for 24-hour pager coverage during holidays and weekends.

  • Composes memos and letters based on knowledge of departmental and University policies and procedures. Compiles statistical reports and studies as requested.

  • Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

The Qualifiers:

  • Minimum Education: High School Diploma. Combined education/experience as substitute for minimum experience.

  • Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience.

  • Minimum Field of Expertise: Customer Service.

  • In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values.

What We Prefer:

  • Preferred Education: Bachelor's Degree.

  • Preferred Experience: 2 years.

  • Preferred Field of Expertise: Student counseling, customer service.

The Trojan Family Rewards:

We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families including. For more information, please visit https://employees.usc.edu/benefits-perks

This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!

The work culture thrives on mutual respect, trust, and synergy amongst all of its members.

USC has great minds that transform the world with their talents and research. Will you be one? Join us!

FIGHT ON!

The hourly rate for this position is $20.45. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate's experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.

Minimum Education: High School Diploma. Combined education/experience as substitute for minimum experience.

Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience.

Minimum Field of Expertise: Customer Service.

In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

  • Notice of Non-discrimination
  • Employment Equity
  • Read USC's Clery Act Annual Security Report
  • USC is a smoke-free environment
  • Digital Accessibility

If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:

https://wd5.myworkday.com/usc/d/inst/1$9925/9925$129247.htmld

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