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Job Description
Join Komatsu and Be Part of Something Big!
Job Overview
Field and shop technicians play a critical role in the maintenance, repair, and operation of heavy machinery across industries such as construction and mining. Technicians ensure that equipment runs efficiently, safely, and reliably reducing downtime and preventing costly failures. While their core knowledge and skills overlap, there are distinct differences in work environment, daily tasks, and required aptitudes between field and shop technicians.
Key Job Responsibilities
- Field Technicians: Travel to job sites to perform repairs and maintenance, often outdoors and under variable conditions.
- Shop Technicians: Work in a controlled environment, handling more complex repairs, overhauls, and scheduled maintenance within a dedicated facility
- Perform diagnostics and troubleshooting using manual and electronic methods.
- Conduct preventative maintenance, repairs, and component replacements (engines, hydraulics, electrical systems).
- Respond to field service calls and resolve equipment issues on-site.
- Complete complex rebuilds and overhauls in the shop.
- Maintain records and service reports using CMMS or similar systems.
- Follow all safety protocols and participate in safety training
- Complete assigned jobs and task to meet flat rate times and re-do metric.
- Work safely and follow all KEC/Customer safety policies and procedures.
- Complete related paperwork and access databases require to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, STW) accurately and timely.
- Follow contamination control and HAZMAT rules and regulations.
- Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
- Ability to provide accurate quotes and pricing estimates to the customer.
- Diagnose and troubleshoot problems, give recommendations for repairs.
- Test and verify correct operation of all repairs and adjustments.
- Apply general failure analysis and procedures to determine proper diagnosis
What we Offer
- Hourly Wages $35-$45hr (depending on knowledge and experience)
- Generous 401K plan
- Medical, dental and vision insurance
- Employee discounts to Ford, GMC, Disney, AT&T, Verizon and more.
- Uniforms provided, Safety Boot Reimbursement, Prescription Safety Glasses and Tool reimbursement.
- Paid Vacation, Sick and Floating Holiday.
- Excellent job security.
- Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment.
- Key Job Responsibilities
Qualifications/Requirements
- High school diploma or general education degree (GED) required.
- Associate Degree in Diesel Technology or equivalent preferred.
- Minimum of 2 years related experience and/or training; or equivalent combination of education and experience.
- Flexibility to work various schedules including shift work.
Language Skills
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situation to customers, clients and other employees
Mathematical Skills
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
- Ability to compute rate, ratio and percentages
- Ability to calculate figures and amounts such as percentages, area, circumference and volume
- Ability to deal with problems involving several concrete variables in standardized situations
Computer Skills
Knowledge of database software, Internet software, manufacturing software and order processing systems
Analytical Skills
Uses intuition and experience to complement data
Problem Solving Skills
Identifies and resolves problems in a timely manner
Customer Service Skills
Responds promptly to customer needs
Oral and Written Communication Skills
Speaks and writes clearly and informatively
Teamwork Skills
Balances team and individual responsibilities
Planning/Organizational Skills
Prioritizes and plans work activities
Professionalism
Reacts well under pressure; accepts responsibility for own actions; follows through on commitments
Quality
Demonstrates accuracy and thoroughness; monitors own work to ensure quality
Quantity
Meets productivity standards; completes work in a timely manner
Safety
Observes safety procedures; reports potentially unsafe conditions
Adaptability
Adapts to changes in the work environment; able to deal with frequent change, delays or unexpected events
Additional Information
Certificates, Licenses, Registrations
- Certified to operate a forklift and/or manlift.
- May be required to complete a DOT physical.
- Required to complete MSHA certification.
- May be required to complete respirator certification.
Tooling
Must have a basic set of mechanics tools that meet minimum requirements as defined on Komatsu Equipment Company technician tool list
Policies and Procedures
Abide by all Company policies and procedures
Work Environment
- Regularly exposed to moving mechanical parts and toxic or caustic chemicals.
- Frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles and outside weather conditions.
- Occasionally exposed to extreme heat; risk of electrical shock and vibration.
- Noise level in the work environment is usually moderate.
Hiring Range
At Komatsu, your base pay is one part of your total compensation package. This role pays $30 - 45. The actual offer will consider a wide range of factors, including experience and location.
Diversity & Inclusion Commitment
At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future. If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!
If you want to learn more about Komatsu, please visit our website at https://www.komatsu.com/
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