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NICE Systems logo

Customer Success Manager - Enterprise (Data-Driven)

NICE SystemsAtlanta, GA
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Customer Success Manager - Enterprise (Data-Driven) At NiCE, we don't limit our challenges. We challenge our limits. Always. Our Customer Success team partners with enterprise clients to ensure they realize measurable business value from their investment in Proactive AI Agent. This role is ideal for someone who combines strong data analysis skills with deep customer-facing experience, and who is comfortable owning outcomes across complex, strategic accounts. What You'll Do Own a book of enterprise and strategic customers, ensuring contract value is realized and renewal risk is proactively managed Analyze customer, journey, and operational data to identify trends, risks, and opportunities Translate data into clear, executive-ready insights and recommendations Build and maintain customer success plans aligned to business outcomes and KPIs Partner with customers to define, prioritize, and evolve AI-driven journeys that deliver measurable value Gather and document customer business and technical requirements, and create customer-specific technical specification documents (defining scope, data inputs, logic/flows, dependencies, and success criteria) to guide implementation and delivery Design and evolve customer journeys that leverage GenAI-based capabilities, including defining use cases, guardrails, escalation logic, and success criteria, and reflecting these requirements in technical specifications Lead Quarterly Business Reviews, presenting performance, insights, and next-step recommendations Coordinate cross-functional delivery with Professional Services, Product, and Sales Support renewal and expansion conversations with data-backed business cases Act as a trusted advisor to senior client stakeholders, balancing strategic guidance with execution What This Role Is This role is ideal for someone who has: Managed post-sale customer relationships for enterprise or strategic accounts Owned customer outcomes, not just implementations or tickets Used data analysis to guide customer decisions and executive conversations Participated in renewals, expansions, or commercial planning Presented insights and recommendations directly to customer stakeholders What You Bring Bachelor's degree Experience managing complex, customer-facing projects Experience creating customer-facing or internal technical specifications or requirements documentation in support of implementations Strong analytical skills; comfortable working with raw or imperfect data in Excel or similar tools Ability to explain data-driven insights clearly to non-technical audiences Experience working with large, process-driven organizations Strong communication and stakeholder management skills Commercial awareness and comfort supporting renewal and expansion motions Nice to Have Experience in SaaS, AI, CX environments Experience delivering or supporting executive-level business reviews Experience designing or supporting customer journeys that leverage GenAI or large language model-based capabilities, including defining prompts, constraints, and fallback behaviors Formal project management training or certification (e.g., PMP), applied in a customer-facing delivery or success role This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Requisition ID: Reporting into: Director, Business Operations and Customer Success Role Type: Individual Contributor What's in it for you? Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Posted 30+ days ago

Auctane logo

Data Engineering Intern

AuctaneAustin, TX
About us At Auctane, we are united by a passion to help businesses deliver - whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items - over $200 billion worth - to recipients around the globe. The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart. Our values Win as One. Delight Customers. Deliver Great Outcomes. About the role This is an internship role within the Engineering department. 2026 Auctane Summer Internship Program: Please read before applying Eligibility: Must be currently enrolled in an accredited undergraduate or graduate university program. Students graduating in May 2026 are not eligible for the program Duration: Paid, 9-week internship Schedule: 40 hours per week, with the exception of the week of July 4th. Program Dates: June 9, 2026 - First day of onsite orientation August 13, 2026 - Final day of the program Location: Hybrid role based in Austin, TX In-office: Tuesday, Wednesday, Thursday Remote: Monday and Friday Interviews: Interviews will be conducted on a rolling basis through March 31st What will you be doing? Collaborating with a team of data scientists to complete AI and machine learning projects Writing code and contributing to software projects Participating in code reviews and pair programming sessions Learning and using new technologies and programming languages as needed Solving technical problems and debugging issues Participating in meetings and project planning sessions Gaining exposure to and learning about different aspects of the software development lifecycle What are we looking for? Currently enrolled in a bachelor's or master's degree program in Computer Science or a related field Proficiency in Python programming Strong problem-solving and communication skills A passion for learning and staying up-to-date with the latest software development trends and technologies What will make you stand out? Located in or near the Austin, Texas area Evidence of your proficiency in one or more areas of the technical stack below Familiarity with AI development tools, a plus The Tech Python Nice to have: PyTorch, Polars, Airflow SQL Git AWS/GCP BigQuery/Redshift Vertex AI/Sagemaker Claude Code What do we offer? We are a hybrid company. All team members at Auctane in Austin come into the office Tuesdays, Wednesdays and Thursdays. ️ Company events, we work hard, play hard! We do our best every day, even at our regular team-building events. Attractive office space in the heart of central Austin, Texas (free drinks, snacks…). Indulge in weekly catered lunches at our office - a delicious perk to fuel your work. ️Fitness center in the office with Tonal Mirrors, Pelotons, free weights, etc. We offer gym discounts to help you stay fit and healthy! An inclusive, casual and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive. Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.) Sit for prolonged periods of time Utilize wrist and hands for a prolonged period of time Walk short distances Stand for short periods Speaking and conversing with others Lift up to 25lbs without assistance up to chest height Equal Opportunity Employer/Veterans/Disabled If you are based in California, we encourage you to read this important information about the ShipStation Privacy Policy for California residents linked here.

Posted 2 weeks ago

Booz Allen Hamilton Inc. logo

Data Engineer, Mid

Booz Allen Hamilton Inc.Undisclosed Location - USA, VA

$62,000 - $141,000 / year

Data Engineer, Mid The Opportunity: Ever-expanding technology like IoT, machine learning, and artificial intelligence means that there's more structured and unstructured data available today than ever before. As a data engineer, you know that organizing big data can yield pivotal insights when it's gathered from disparate sources. We need an experienced data engineer like you to help our clients find answers in their big data to impact important missions-from fraud detection to cancer research to national intelligence. As a big data engineer at Booz Allen, you'll implement data engineering activities on some of the most mission-driven projects in the industry. You'll deploy and develop pipelines and platforms that organize and make disparate data meaningful. Here, you'll work with and guide a multi-disciplinary team of analysts, data engineers, developers, and data consumers in a fast-paced, agile environment. You'll use your experience in analytical exploration and data examination while you manage the assessment, design, building, and maintenance of scalable platforms for your clients. Work with us to use big data for good. Join us. The world can't wait. You Have: Experience with SQL, Java, or Python and Spark Experience in working with highly structured data Ability to manipulate data across different tables Knowledge of different data types and the different sources of data Knowledge of modeling and how to make that data usable for meeting mission requirements TS/SCI clearance with a polygraph Bachelor's degree Nice If You Have: Experience with advanced data modeling, including entity resolution Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $62,000.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Work Model Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely. If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility. If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Posted 30+ days ago

Navan logo

Senior Revenue Operations Analyst, Data Quality

NavanNew York, NY
Navan is modernizing the infrastructure of business travel, expense, and spend management - and data is central to that mission. We are seeking a Senior Revenue Operations Analyst, Data Quality to own the integrity and trustworthiness of our go-to-market data, enabling Sales, Marketing, and Revenue Operations to move faster and smarter. In this role, you'll be responsible for identifying, measuring, and improving the quality of GTM data across systems, with a focus on solving problems at the point of data creation. You'll also own the integration and management of third-party data sources into our CRM, ensuring consistency, accuracy, and usability across the GTM tech stack. You'll partner cross-functionally with system owners, data analysts, and operations teams to build scalable data quality practices that support revenue growth and operational excellence. This is a high-impact role for someone who thrives on getting into the details of complex data problems while building processes and tooling that scale. What You'll Do: Own all phases of GTM data quality projects from project planning through execution and completion Define and maintain data quality rules, standards, metrics, and processes, including ROI calculations Build Data Quality dashboards and other methods to measure and report on data quality Lead the integration and maintenance of 3rd party data sources into our CRM , ensuring proper mapping, deduplication, and usage across systems Work cross-functionally to identify and fix data quality issues using sustainable and best-practice tools and processes Maintain a backlog of data quality issues, priorities, and status Investigate root causes of recurring issues and implement long-term, scalable solutions Collaborate across multiple stakeholders and elevate critical issues and blockers to leadership when necessary Lead the central design and operationalization of GTM territories in partnership with Sales Strategy, ensuring scalable, data-driven segmentation across geographies, segments, and roles Maintain clear, centralized documentation of territory logic, segmentation rules, and account assignment workflows to ensure transparency and consistency Build tools and dashboards to monitor territory coverage, account distribution, and rep capacity, enabling leadership to make informed planning decisions What we're looking for: Bachelor's Degree in Computer Science, Data Analytics, Information Systems, or equivalent 3+ years of Sales Strategy, Revenue Operations, and/or Marketing Operations 3+ years of experience managing 3rd party data vendors or providers Experience owning 3rd party data integrations into a CRM, including field mapping, deduplication logic, and system performance impact 5+ years of experience developing complex SQL, including multi-table joins and analytical functions 3+ years interfacing with Salesforce or similar CRM platforms 3+ years managing projects end-to-end, including task definition, work estimation, and status reporting Experience solving for data quality problems in Salesforce Demonstrated ability to work in fast-paced, often ambiguous environments with adaptability and focus Preferred Qualifications: Advanced in SQL and other analytics tools Snowflake, BigQuery, Etc Experience with territory data management Experience working for a B2B SaaS or high-growth software company Prior exposure to 3rd party data strategy across a globally diverse user base Familiarity with ticketing systems like JIRA or ServiceNow

Posted 30+ days ago

West Monroe Partners, LLC logo

Data Engineering Director

West Monroe Partners, LLCChicago, IL
West Monroe has an opportunity for a strategic Data Engineering Director to join our Technology practice. This leader will structure, lead, support, drive, and grow West Monroe's Technology Data Engineering practice and associated offerings in collaboration with other leaders across the company. This role will focus on delivering transformational modern data platforms, data strategy, and cloud solutions as well as providing clients with thought-leadership on applying new technologies to innovate their business. This leader will be responsible for key client account ownership, scoping, selling, and acting as the engagement lead for large scale data projects. Directors within West Monroe have three main responsibilities: Business Development: Drive opportunity origination at existing clients, qualify leads and collaborate on pursuits for new work and build deep relationships Hunt new strategic clients - using relationships and other proven business development skills Collaborate with industry and multidisciplinary teams to identify sales opportunities Initiate and lead business development meetings with prospective clients Understand client needs and requirements and help turn those goals into concrete engagements and detailed proposals that highlight quantifiable value creation Create work plans, pricing estimates, and risk assessments for prospects Attend networking events and actively build and leverage a professional network and affiliate network in the local community Client Delivery: Support and lead teams serving clients across industries while demonstrating executive presence with high level client counterparts. Manage and influence multi-disciplinary teams to translate client business objectives into data and analytics solutions; collaborate with data engineering, industry, and product teams to deliver impactful results for our clients Provide quality assurance and conduct frequent touch bases with client executives to ensure value is realized and understood from our engagements Understand and support the underlying business processes and technologies being used within an organization to be able to make recommendations on how to achieve long-term scalability, reduce operational cost, or better support business processes Ensure proper management of project economics including: project budgets, invoicing, and the collection process Practice Development: Collaborate with national and local leadership within Data Engineering & Analytics practice and across West Monroe industry and functional practices, to develop and deliver multi-disciplinary, data-driven offerings Develop knowledge of emerging modern data platforms, Databricks, Snowflake, cloud (GCP, AWS, and/or Azure), data strategy, data governance, and data visualization (Tableau, PowerBI, Looker, etc.) Lead, mentor and grow data engineering consultants and actively participate in the career advisory and performance management process Actively participate in recruiting and retaining top quality data engineers Collaborate in growth around strategy, approach, offerings, staffing, skill development, methodology, and new account development Collaborate with local office leadership to ensure alignment with the office culture, define the strategic direction of the Technology team, and actively lead entrepreneurial activities to expand offerings and the skills of the team. Coach and manage other consultants and actively participate in the performance management process Qualifications: 10+ years participating in team-based, client-facing business and technology consulting services 8+ years of experience leading teams of data professionals doing hand-on design, build, configure, implement work Requisite depth in one or more key data platform technologies - Databricks, GCP, and / or Snowflake Entrepreneurial spirit and willingness to innovate on new and emerging solutions Demonstrated success within one or more of West Monroe's core industries including Healthcare (payer/provider, life sciences), Utilities, Insurance, Banking, and/or Private Equity A commitment to inclusion and diversity, and openness to new ideas and perspectives Ability to Travel, as required based on client and practice demands (expected 30%)

Posted 30+ days ago

T logo

Data Center Program Director- Corporate Real Estate

Truist Financial CorporationRaleigh, NC
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: The Data Center Program Director will provide strategic leadership and oversite for the planning, execution, and governance of enterprise-wide data center initiatives. This role will ensure alignment of technology, finance, and sourcing strategies to deliver efficient, scalable, and resilient data center operations. This position will oversee program and project management functions, drive cross-functional coordination, and implement governance framework that ensure compliance, transparency, and performance excellence. This position requires a strong understanding of data center infrastructure, lifecycle management, finance / budget, and third party management. The ideal candidate will combine technical acumen with business discipline for to optimize investment processes, business case alignment, risk mitigation, and performance enablement of the business unit. This position reports into Corporate Real Estate with "in-office" expectations. The primary locations are Charlotte, NC or Raleigh, NC with other locations being considered. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Minimize risk to critical infrastructure operations by utilizing qualified mission critical operators and key strategic vendors to ensure high availability of mission critical and information technology critical support systems. Identify the maintenance objectives of the facility and incorporate those objectives into a documented plan that includes preventive, predictive and reactive maintenance procedures. Direct maintenance activities of contract service providers (HVAC, UPS, generators, life-safety, environmental, monitoring, electrical and control systems) Monitor, record, analyze, and report on activities, trend results, and recommendations relating to building monitoring systems for critical infrastructure. Ensure strict adherence to critical change management controls to assure proper authorization and execution of work according to defined operating procedures. Provide proper training and oversight of all internal staff and external support contractors performing work in the critical environment to prevent disruption to the building infrastructure and maintain safety of all individuals. Manage annual capital and expense budget according to a long range strategic plan ensuring long-term site reliability and ongoing staff development. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in a related engineering field, or equivalent education and related training. 5 years related work experience including supervisory experience in a dedicated data center environment managing a technically oriented team. Strong technical knowledge and operational understanding of data center mechanical and electrical systems Comprehensive knowledge of relevant health and safety laws and policies Working knowledge of information technology infrastructure Excellent leadership, communication, planning and analytical skills Demonstrate ability to think and act clearly during emergency response situations Preferred Qualifications: Financial Services Experience Pertinent Trade Licenses (mechanical, electrical and other building systems) Demonstrated completion of recent and relevant continuing education programs General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work

Posted 30+ days ago

Cushman & Wakefield Inc logo

V&A Data Center Research Analyst

Cushman & Wakefield IncDallas, TX

$72,250 - $85,000 / year

Job Title V&A Data Center Research Analyst Job Description Summary PURPOSE OF THE JOB Provides accurate and reliable statistical real estate market data to C&W's V&A National Data Center valuation practice group. Provides an advanced level of research support to ensure data integrity. Provides internal and external clientele with statistical information on the international, national and local data center trends and markets. Collaboratively enhance the team's brand recognition and client reach to assist in creating more opportunities for revenue growth. Job Description PRINCIPAL RESPONSIBILITIES With direction from V&A's Executive Managing Director/National Data Center Lead this person is responsible for all information and materials for the data center niche asset class on an asset level, local, national and international level. Research and write national and regional market reports, as well as maintain the data center comparable data base in support of data center advisory and valuation assignments. Interact with and directly work with Appraisers in the preparation of advisory and valuation services. Assist in the development of a proprietary comparable data base for data center lease, sale, rate of return, construction costs and return on cost that will be interrogated into the advisory and valuation reports. Assist in the quality control of data, products and services provided by the V&A National Data Center team. Train and orient core business units and administrative assistants on Research products, databases and services Identify new market trends and create though pieces in tandem with senior members of the data center team. Leverage the company's extensive reach and knowledge by routinely engaging with C&W's national and international research teams. KNOWLEDGE AND EXPERIENCE Required Bachelor's degree required 3-5 years of research-related experience required within the real estate and/or data center industry Experience synthesizing data and identifying trends within the data to provide clients Writing and analytical experience required Strong storytelling and communication skills - can simplify complexity and articulate "why it matters." Computer proficiency in MS Office, including Excel, Word and PowerPoint Strong attention to detail Excellent organizational skills including the ability to multi-task Ability to work independently and collaboratively on assigned projects Outstanding communication skills and the ability to interact with both internal and external clients Ability to efficiently perform tasks and demonstrate a high level of proficiency in all related software Excellent understanding of statistical calculations involved in correctly reporting vacancy rates, absorption, construction, rental rates, leasing, sales activity, renovation and proposed activity. Preferred Experience production insights for marketing initiatives such as reports, newsletters and social media content Strong project and workflow management skills with the ability to juggle multiple assignments and deadlines simultaneously. Experience and comfortability engaging directly with clients, owners, investors and/or other market participants. Experience creating presentations and/or visual data pieces using Microsoft applications. Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 72,250.00 - $85,000.00 Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us. INCO: "Cushman & Wakefield"

Posted 3 weeks ago

National Audubon Society logo

Senior Director, Data Analytics, Measurement & Reporting

National Audubon SocietyWashington, DC

$165,000 - $186,000 / year

About Audubon The National Audubon Society is a leading nonprofit conservation organization with 120 years of science-based, community-driven impact, dedicated to protecting birds and the places they need, today and tomorrow. Birds are powerful indicators of our planet's health, acting as sentinels that warn us of environmental change and inspire action. Audubon works across the Western Hemisphere, driven by the understanding that what is good for birds is good for the planet. Through a collaborative, bipartisan approach across habitats, borders, and the political spectrum, Audubon drives meaningful and lasting conservation outcomes. With 800 staff and over 1.9 million supporters, Audubon is a dynamic and ever-growing force committed to ensuring a better planet for both birds and people for generations to come. Learn more at www.audubon.org and on Facebook, Twitter and Instagram @audubonsociety. Position Summary: In pursuit of Audubon's conservation mission, the Data & Technology team partners with programmatic and business teams across the organization to develop and deploy enterprise data systems and data-driven practices at the scale needed to achieve our ambitious goals. The Senior Director, Data Analytics, Measurement and Reporting will play a key role in designing, managing and implementing enterprise data analysis and reporting products and approaches, workflows, and technology solutions to align data analytics needs, opportunities, sources, and uses across Audubon. This role will partner with and support conservation and functional business teams across Audubon to identify and address analytics needs and opportunities through the development of data products, tools and processes that enable robust, data-driven approaches to delivering, evaluating, and communicating progress toward our mission for hemispheric level bird conservation. A successful candidate will have comfort and familiarity with a broad range of data analytics, analytics engineering, data science, impact measurement, and reporting tools and methods, as well as strengths in project management, change management, and communication among technical and non-technical stakeholders. The role requires excellence in relationship and people management, technical leadership to drive the implementation of robust and maintainable data products, and vision for how to advance data maturity at Audubon across operational and programmatic needs including leveraging emerging data sources and technologies to bring efficiencies and drive greater impact toward Audubon's mission and goals. This position reports to the Vice President of Data and Technology within the Audubon Technology team. This position is classified as hybrid, remote within the US considered, in accordance with Audubon's "Where We Work" Policy. Hybrid employees are expected to work in an Audubon office every Monday and Tuesday and an additional two days each month of the employee's choosing. Candidates should be located within commuting distance of Audubon's offices in Washington, DC or New York, NY. Only applications submitted with a cover letter will be considered. Examples of initiatives that the position will support are: Track and report the scale and depth of Audubon's hemispheric conservation efforts; share results and insights to support internal program management and external storytelling about our work and impact. Develop and deploy operational and reporting solutions to help Audubon grow and deepen engagement with millions of supporters, bird lovers and activists across the hemisphere, online and offline. Collaborate with functional business teams such as Marketing, Development and Finance to build data capacity and maturity with business data analysts and executive leaders; act as a key strategic partner to identify and act on opportunities to deploy data analysis and reporting products that leverage our programmatic and operational data in innovative and robust ways to achieve our ambitious goals. Compensation: Salary range based on geo-differentials: $165,000 - $186,000 / year = National $186,000 - $209,000 / year = Alaska, CA (not San Francisco), Connecticut, D.C., Chicago, Oyster Bay, NY $207,000 - $233,000 / year = NYC (not Oyster Bay), San Francisco, Seattle Additional Job Description Essential Functions Define and lead Audubon's analytics, measurement and reporting strategy in alignment with the five-year Strategic Plan and organizational priorities. Develop and maintain analytics roadmap, ensuring alignment with organizational and user needs and technology best practices. Design and implement data analysis, analytics engineering and reporting solutions, leveraging Audubon's enterprise data architecture, business intelligence tools, business systems, marketing technology stack, impact measurement tracking system, and other organizational technology tools and resources. Act as the product owner of key analytics and reporting data assets and tools, working in collaboration with colleagues from across the Audubon data teams to ensure selection of appropriate technologies and methodologies and overseeing the product lifecycle in order to deliver high quality and efficient solutions to user-driven requirements and strategic priorities. Administer and evolve Audubon's analytics, measurement and reporting tools and infrastructure, ensuring scalability, security, and accessibility. Provide and manage ongoing data analytics and analytics engineering support for operational and programmatic teams across Audubon; Support and collaborate with business data analysts and users across stakeholder teams toward broader adoption of data analytics tools and products to advance team level and organizational data maturity Collaborate with leaders from Strategy Integration, Conservation, and other stakeholders to develop and manage Audubon's impact measurement and reporting methodologies and data products; partner with and support Audubon's Science team in executing Conservation impact evaluation, modeling, and other related efforts. Supervise and support analytics team staff, providing mentorship, performance management, and professional development opportunities. Proactively manage and facilitate strong, collaborative partnerships among technical teams and non-technical stakeholders across the Audubon network, as well as external partners, vendors and professional networks in the conservation and social impact space. Manage contractors and vendors including software and professional services providers; participate in budget planning and tracking; collaborate with administrative staff and IT department to administer data analysis, analytics engineering, business intelligence and reporting tools and applications. Ensure that data analytics, measurement and reporting practices adhere to security, privacy, and compliance standards, including data governance policies, regulatory requirements, and industry best practices; Implement and maintain safeguards to protect sensitive information, mitigate risks, and support a culture of data security awareness across the organization. Prepare and deliver written and oral reports, visualizations, and presentations to executives, technical and non-technical staff, and external audiences. Represent Audubon in professional forums, conferences, and external engagements to elevate the organization's profile and thought leadership. Foster a culture of innovation, collaboration, and inclusion within the data team and across the organization. Maintain and foster culture of safety. Other job-related duties as assigned. Qualifications and Experience: Master's degree in Data Analytics/Data Science, Engineering, Computer Science, Information Technology, or similar discipline and 10+ years of directly relevant work experience and 3+years of leadership experience developing and managing data analytics, data science and analytics engineering products, workflows, tools and processes. An equivalent combination of education and experience will be considered. Proven success as a data analytics and data product leader. Strong detail-oriented execution skills, including direct experience as an individual contributor and experience leading teams to move projects from conception to completion. Demonstrated ability to manage teams of technical practitioners in a workplace environment is required. Success in leading/sponsoring large data analytics and reporting initiatives in matrixed organizations. Experience transforming how data delivers business value and impact value in large, federated non-profit, government, or other environmental or social impact organization strongly preferred. Experience in designing and deploying business intelligence, reporting, decision support, data storytelling, and impact design/impact measurement tools in conservation or other environmental or social issue spaces strongly preferred. Experience in impact design, impact measurement, and evaluation methodologies and best practices in conservation or other related environmental or social impact sector strongly preferred. Demonstrated experience utilizing modern data infrastructure tools such as cloud data warehouses (Snowflake, BigQuery, etc), data integration and orchestration tools (Fivetran, Airflow, dbt, etc), business intelligence tools (PowerBI, Sigma, etc), CRM systems (Salesforce, Everyaction, etc), and other enterprise data tools (such as Airtable) required. Expert level coding ability in SQL, Python, R, and/or other coding languages for data analytics, data science and/or data engineering required. Experience with marketing and engagement technologies and approaches, including omnichannel marketing platforms, social media analytics tools, web analytics solutions, customer data platforms, voter files and other person level data acquisition and targeting tools, policy and advocacy tracking tools, or similar strongly preferred. Demonstrated ability to communicate technical information to non-technical audiences. Excellent collaboration skills, with the ability to understand and apply product needs and requirements from a diverse set of organizational stakeholders, and to communicate effectively with non-technical collaborators. The ability to manage and maintain healthy vendor relationships, and the ability to seek and evaluate new high-quality vendors to supplement internal staff on a project-by-project basis. Clear track record of success taking product ideas from concept to design to execution and linking objectives and outcomes to strategic goals. Demonstrated experience applying technical coordination and project management best practices using tools such as Asana and Jira required. PMP or other relevant certification preferred. Demonstrated experience preparing effective written materials, presentations, and other documentation and communication materials for internal and external audiences required. Curiosity to stay on the cusp of software and product trends in non-profits and the greater tech industry. Commitment to Audubon's organizational values of care, collaboration, change, integrity, impact, and innovation. Experience fostering inclusive and collaborative work environments is valued. National Audubon Society Competencies: This role will also be accountable to apply and develop the following competencies. Building Trust: Take actions that give others confidence in your intentions and see you as a truthful and reliable person who follows through on promises and commitments. Coaching: Guide and develop individuals within the organization, nurturing their professional growth and enhancing performance for the future. Decision Making: Make decisions based on comparative data and input from various sources, incorporating diverse viewpoints and insights for a holistic understanding. Leading and Facilitating Change: Be effective in guiding, managing, and supporting organizational or systemic transformations, including considering diverse needs and perspectives. Strategic Leadership: Demonstrate creative problem-solving skills and articulate strategic vision to help team members and the organization achieve long-term goals. EEO Statement We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic outlined by federal, state, or local laws. We are committed to providing an inclusive and accessible hiring process for all candidates. Accessibility Statement The National Audubon Society endeavors to keep our careers site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Accommodations@audubon.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Posted 30+ days ago

Happyrobot logo

Data Engineer

HappyrobotSan Francisco, California
About HappyRobot HappyRobot is the AI-native operating system for the real economy—a system that closes the circuit between intelligence and action. By combining real-time truth, specialized AI workers, and an orchestrating intelligence, we help enterprises run complex, mission-critical operations with true autonomy. Our AI OS compounds knowledge, optimizes at every level, and evolves over time. We’re starting with supply chain and industrial-scale operations, where resilience, speed, and continuous improvement matter most—freeing humans to focus on strategy, creativity, and other high-value tasks. You can learn more about our vision in our Manifesto . HappyRobot has raised $62M to date, including our most recent $44M Series B in September 2025. Our investors include Y Combinator (YC), Andreessen Horowitz (a16z), and Base10—partners who believe in our mission to redefine how enterprises operate. We’re channeling this investment into building a world-class team: people with relentless drive, sharp problem-solving skills, and the passion to push limits in a fast-paced, high-intensity environment. If this resonates, you belong at HappyRobot. About the Role Build foundational data products, dashboards and tools to enable self-serve analytics to scale across the company. Develop insightful and reliable dashboards to track performance of core metrics that will deliver insights to the whole company. Build and maintain robust data pipelines and models to ensure data quality. Partner with Product, Engineering, and Design teams to inform decisions. Translate complex data into clear, actionable insights for product teams. Love working with data. Love making product better. Love finding the story behind the numbers. Responsibilities Define, build, and maintain product metrics, dashboards, and pipelines. Write SQL and Python code to extract, transform, and analyze data. Design and run experiments (A/B tests) to support product development. Proactively explore data to identify product opportunities and insights. Collaborate with cross-functional teams to ensure data-driven decisions. Ensure data quality, reliability, and documentation across analytics efforts. Must Have 3+ years of experience as an Analytics Data Engineer or similar Data Science & Analytics roles. Strong SQL and data engineering skills to transform data into accurate, clean data models (e.g., dbt, Airflow, data warehouses). Proficiency in Python for data analysis and modeling. Excellent communication skills: able to explain complex data insights clearly. Curious, collaborative, and driven to make an impact in a fast-paced environment. Nice to Have Experience in B2B SaaS or AI/ML products. Familiarity with product analytics tools (e.g., Mixpanel, Amplitude). Exposure to machine learning concepts or AI-powered systems. Why join us? Opportunity to work at a high-growth AI startup , backed by top investors. Rapidly growing and backed by top investors including a16z, Y Combinator, and Base10. Ownership & Autonomy - Take full ownership of projects and ship fast. Top-Tier Compensation - Competitive salary + equity in a high-growth startup. Comprehensive Benefits - Healthcare, dental, vision coverage. Work With the Best - Join a world-class team of engineers and builders. Our Operating Principles Extreme Ownership We take full responsibility for our work, outcomes, and team success. No excuses, no blame-shifting — if something needs fixing, we own it and make it better. This means stepping up, even when it’s not “your job.” If a ball is dropped, we pick it up. If a customer is unhappy, we fix it. If a process is broken, we redesign it. We don’t wait for someone else to solve it — we lead with accountability and expect the same from those around us. Craftsmanship Putting care and intention into every task, striving for excellence, and taking deep ownership of the quality and outcome of your work. Craftsmanship means never settling for “just fine.” We sweat the details because details compound. Whether it’s a product feature, an internal doc, or a sales call — we treat it as a reflection of our standards. We aim to deliver jaw-dropping customer experiences by being curious, meticulous, and proud of what we build — even when nobody’s watching. We are “majos” Be friendly & have fun with your coworkers. Always be genuine & honest, but kind. “Majo” is our way of saying: be a good human. Be approachable, helpful, and warm. We’re building something ambitious, and it’s easier (and more fun) when we enjoy the ride together. We give feedback with kindness, challenge each other with respect, and celebrate wins together without ego. Urgency with Focus Create the highest impact in the shortest amount of time. Move fast, but in the right direction. We operate with speed because time is our most limited resource. But speed without focus is chaos. We prioritize ruthlessly, act decisively, and stay aligned. We aim for high leverage: the biggest results from the simplest, smartest actions. We’re running a high-speed marathon — not a sprint with no strategy. Talent Density and Meritocracy Hire only people who can raise the average; ‘exceptional performance is the passing grade.’ Ability trumps seniority. We believe the best teams are built on talent density — every hire should raise the bar. We reward contribution, not titles or tenure. We give ownership to those who earn it, and we all hold each other to a high standard. A-players want to work with other A-players — that’s how we win. First-Principles Thinking Strip a problem to physics-level facts, ignore industry dogma, rebuild the solution from scratch. We don’t copy-paste solutions. We go back to basics, ask why things are the way they are, and rebuild from the ground up if needed. This mindset pushes us to innovate, challenge stale assumptions, and move faster than incumbents. It’s how we build what others think is impossible. The personal data provided in your application and during the selection process will be processed by Happyrobot, Inc., acting as Data Controller. By sending us your CV, you consent to the processing of your personal data for the purpose of evaluating and selecting you as a candidate for the position. Your personal data will be treated confidentially and will only be used for the recruitment process of the selected job offer. In relation to the period of conservation of your personal data, these will be eliminated after three months of inactivity in compliance with the GDPR and legislation on the protection of personal data. If you wish to exercise your rights of access, rectification, deletion, portability or opposition in relation to your personal data, you can do so through security@happyrobot.ai subject to the GDPR. For more information, visit https://www.happyrobot.ai/privacy-policy By submitting your request, you confirm that you have read and understood this clause and that you agree to the processing of your personal data as described.

Posted 30+ days ago

H logo

Data Entry Specialist

HavenHubNewport Beach, California

$20 - $25 / hour

About Us: Haven Hub is a fast-growing home improvement company dedicated to helping homeowners access reliable, high-quality solutions. We’re expanding our internal operations and looking for a full-time, detail-oriented, and dependable Data Entry Specialist to join our Newport Beach office. Key Responsibilities: Accurately input and update customer, vendor, and project information into our internal systems Maintain data integrity and ensure records are up-to-date and properly organized Perform regular audits of databases to identify and correct errors Collaborate with customer service, operations, and sales teams to ensure seamless data flow Handle sensitive information with confidentiality and professionalism Requirements: Prior experience in data entry, administrative support, or a related role preferred Strong attention to detail and organizational skills Proficient in Microsoft Office (especially Excel) and Google Workspace Ability to work independently and meet deadlines Experience with ServiceTitan or similar platforms is a plus Must be available to work full-time onsite at our Newport Beach office What We Offer: Competitive hourly pay: $20–$25/hour based on experience Consistent full-time schedule in a collaborative office environment Opportunity to grow with a dynamic, fast-paced company Supportive team culture with training, mentorship, and advancement opportunities How to Apply: Submit your resume and a brief note about your availability and relevant experience. We’re looking to hire immediately! Check out our HavenHub Careers Page: https://havenhub.com/careers/ HavenHub is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Posted 30+ days ago

Mirum Pharmaceuticals logo

Senior Director, Clinical Data Management

Mirum PharmaceuticalsFoster City, California

$260,000 - $285,000 / year

MISSION Mirum Pharmaceuticals is a biopharmaceutical company dedicated to transforming the treatment of rare diseases. We are passionate about advancing scientific discoveries to become important medicines for rare disease patients. We are collaborative, creative, and experienced professionals and we’re looking to augment our team with other individuals who embody our values: care, be real, get it done, and have fun, seriously. POSITION SUMMARY Senior Director of Data Management is responsible for the strategic planning and oversight of the Data Management function comprised of internal and external data management professionals and data management supporting groups within biometrics and cross-functionally from safety, clinical development, and clinical operations. Participates in developing innovative ideas and testing new processes and systems for the management of clinical data. RESPONSIBILITIES Provide clinical data management leadership, expertise, and guidance for strategic optimized planning of clinical development in accordance with corporate objectives. Provide leadership and technical data management input. Represent and communicate data management activities, progress, and risks to cross- functional leads and senior management team. Lead efforts to establish a data-driven culture support improving business efficiencies bolstering use of data, reporting and analytics. Identify, plan, and drive strategic initiatives, policies, implementation and adherence to data manager standards and processes Develop SOPs, training, work processes and standards for data management activities and refine existing processes related to data management QUALIFICATIONS Bachelor’s degree in clinical, biological, mathematical sciences or related field is required; an advanced degree is a plus; equivalent experience may be accepted in lieu of the degree requirement Minimum 12 years of clinical data management experience in biotechnology or pharmaceutical industry Minimum 10 years of Electronic Data Capture (EDC) experience; IXRS development Must have strong knowledge of ICH and GCP and Data Management processes and systems Solid understanding of clinical drug development processes and agency filing experience Must have demonstrated problem solving abilities in a team environment and strong organizational skills and the ability to work in a fast-paced environment The salary range for this position is $260,000 to $285,000 USD. Compensation will be determined based on several factors including, but not limited to; skill set, years of experience, and the employee’s geographic location. Please note that the required compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits unless otherwise provided. #LI-HYBRID Mirum Pharmaceuticals is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and Local laws that prohibit employment discrimination on the basis of race, age, national origin, ethnicity, religion, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability, veteran’s status or any other classification protected by applicable State/Federal/Local laws. Mirum Pharmaceuticals provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures.

Posted 2 weeks ago

Fluidstack logo

Data Center Project Manager - Construction

FluidstackAustin, Texas

$160,000 - $250,000 / year

About Fluidstack At Fluidstack, we’re building the infrastructure for abundant intelligence. We partner with top AI labs, governments, and enterprises - including Mistral, Poolside, Black Forest Labs, Meta, and more - to unlock compute at the speed of light. We’re working with urgency to make AGI a reality. As such, our team is highly motivated and committed to delivering world-class infrastructure. We treat our customers’ outcomes as our own, taking pride in the systems we build and the trust we earn. If you’re motivated by purpose, obsessed with excellence, and ready to work very hard to accelerate the future of intelligence, join us in building what's next. About the Role Reporting to the Data Center Construction Director, the Data Center Project Manager- Construction will drive the planning, budgeting and risk-management engine behind Fluidstack’s global data centers. Partnering with the Construction and Design teams, you will turn ambitious capacity targets into executable project plans and ensure every stakeholder stays aligned from kick-off to customer handover. Focus Build integrated schedules (Primavera P6, MS Project) covering design, procurement, construction and commissioning and own execution of the master construction schedule from site-mobilization through substantial completion and turnover. Own project budgets, cash-flow forecasts and change-order governance; report earned-value KPIs weekly. Facilitate phase-gate and 30/60/90% design reviews; maintain RACI matrices and action logs. Manage contract lifecycles- RFP, bid analysis, award, PCO tracking, close-out documentation. Identify critical-path and long-lead risks (transformers, chillers, switchgear) and drive mitigation plans. Act as a single source of truth for internal leadership and external partners; publish clear, concise status reports. Provide strategic direction and leadership to cross-functional project delivery teams, including project managers, construction managers, and superintendents. Develop staffing plans, oversee performance management, and drive talent development within the project organization. Lead project standups, reviews, and retrospectives to ensure accountability and continuous improvement. About You B.S/B.E/B.A degree in engineering discipline with preferred construction management qualification. 10+ years project-management experience in hyperscale data center, large industrial or infrastructure builds. PMI-PMP, PRINCE2 or equivalent certification desirable. Proven record of delivering fast-track projects in multiple geographies. Deep knowledge of civil, structural, architectural, mechanical and electrical scopes procurement workflows and cost controls. Expert user of scheduling (P6/Project), cost (Procore, Ares, Excel) and collaboration (Smartsheet, Confluence) tools. Excellent written and verbal communication; comfortable presenting to executives and trades alike. Experienced in building and scaling project teams across regions and time zones. Strong leadership presence; able to align diverse technical and commercial stakeholders under shared goals. Travel 50 %+ to active sites or as needed for projects. Salary & Benefits Competitive total compensation package (salary + equity). Retirement or pension plan, in line with local norms. Health, dental, and vision insurance. Generous PTO policy, in line with local norms. The base salary range for this position is $160,000 - $250,000 per year, depending on experience, skills, qualifications, and location. This range represents our good faith estimate of the compensation for this role at the time of posting. Total compensation may also include equity in the form of stock options. We are committed to pay equity and transparency. Fluidstack is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Fluidstack will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. You will receive a confirmation email once your application has successfully been accepted. If there is an error with your submission and you did not receive a confirmation email, please email careers@fluidstack.io with your resume/CV, the role you've applied for, and the date you submitted your application-- someone from our recruiting team will be in touch.

Posted 1 week ago

SHI International logo

Sr. Product Marketing Manager (Cloud & Data Center Solutions)

SHI InternationalAustin, Texas

$110,000 - $151,000 / year

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary SHI, one of the world’s leading technology solution providers and America’s largest MWBE, is pleased to present an exciting opportunity for an experienced senior product marketing manager to drive awareness and customer experience for its Cloud and Data Center Solutions. This “hands-on” role focuses on creating differentiated messaging and content for SHI’s Cloud, and Data Center portfolio. The role reports to the Head of Product and Solutions Marketing, working in a collaborative team environment that includes functional leadership, Cloud, and Data Center subject-matter experts, pre-sales teams, product teams, events teams, writers, designers, and analyst relations. The main goals of the role are to drive awareness, engagement, and utilization of SHI’s growing Cloud & Data Center solutions and services offerings with both existing SHI customers and new prospects. This is a hybrid position, based at SHI’s New Jersey or Austin offices, with travel into the office at least 3 times per week. Role Description Developing and executing marketing strategies to drive awareness and promotion of SHI’s Cloud and Data Center solutions and services, both internally and externally, using a wide variety of marketing channels, including (but not limited to): Website pages Cloud & Data Center demo videos Solutions brief and datasheet Blogs Sales PPTs Press announcements Events & webinars Social media RFP content Developing differentiated SHI’s Cloud and Data Center solutions and services messaging and positioning that will guide marketing campaigns and accelerate SHI’s Cloud and Data Center solutions and services sales efforts. Collaborating with peers across the marketing organization, including resources to assist with additional copywriting, digital marketing support, events management, and project management support. Managing the creation and production pipeline of SHI’s Cloud and Data Center solutions and services marketing and promotional content. Supporting Demand Generation and Sales Enablement teams with market knowledge and targeted content. Conducting Voice of the Customer activities and collaborating with SHI’s Cloud and Data Center solutions, services, and product teams, architects, and engineers to inform the continual development of SHI’s Cloud and Data Center Solutions portfolio. Behaviors and Competencies Analytical Thinking: Can synthesize complex data, identify patterns, draw insights, and present findings clearly and understandably. Business Acumen: Can evaluate market trends and competitive landscape to identify opportunities and risks. Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others. Creativity: Can generate innovative ideas that significantly impact processes, products, or services. Customer-Centric Mindset: Can proactively engage with customers to understand their needs and expectations. Develops and implements strategies to enhance customer satisfaction and loyalty. Decision-Making: Can analyze complex information, predict long-term consequences, and make decisions that align with strategic goals. Project and Goal Focus: Can optimize resources and efforts to ensure project goals are met efficiently. Strategic Thinking: Can analyze situations and can lead the development and execution of strategic initiatives. Collaboration: Can proactively seek out diverse perspectives, facilitate open communication among team members, and drive toward consensus and action. Follow-Up: Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management. Skill Level Requirements Excellent copywriting ability- Intermediate Ability to understand the audience and adapt communications accordingly.- Intermediate Ability to create compelling and exciting messages that help SHI differentiate from our competitors.- Intermediate Ability to generate compelling, high-quality content across various digital formats.- Intermediate Proficiency in the entire Microsoft 365 Suite.- Intermediate Strong stakeholder management skills- Intermediate Excellent time management and organizational skills.- Intermediate Ability to manage a high-volume role and multi-task several projects at once.- Intermediate Ability to take ownership of assigned workload/projects and follow through to completion in a fast-paced environment.- Intermediate Ability to work effectively within all levels of a large, distributed organization, internally and externally.- Intermediate Other Requirements Completed Bachelor’s degree or relevant work experience required 7+ years’ product marketing experience in the technology industry, preferably from large value-added resellers. Experience in one or more of the following technology domains: Public Cloud Services, e.g. Azure, AWS, GCP, Data Center solutions e.g. Servers, Storage, Networking, or complex consulting-led IT solutions. Demonstrated experience in end-to-end content creation, from ideation to execution, and collaboration with creative design teams. Excellent copywriting and editing skills. Position may require up to 25% travel Preferred: Knowledge of systems, specifically Microsoft Dynamics CRM, Power BI, and Microsoft Teams High proficiency with Excel, PowerPoint, and Adobe Creative Suite Knowledgeable in working in the IT channel The estimated annual pay range for this position is $110,000 - $151,000 which includes a base salary plus bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Posted 30+ days ago

Z logo

Senior/Staff Data Scientist

ZipSan Francisco, California
The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! Your Role As a founding Data Scientist at Zip, you'll collaborate extensively with cross-functional teams to provide the models, data products, and insights necessary for informed decision-making and sustainable growth. You'll leverage our comprehensive data resources to extract valuable insights, while working alongside leadership to transform business challenges into data-driven solutions. Your responsibilities will include developing metrics, building simple data pipelines, creating intuitive dashboards, and generating reports that drive business operations. Through thoughtful analysis and compelling data storytelling, you'll deliver actionable recommendations that directly impact business outcomes. Qualifications 4-8 years of professional experience in roles such as Data Science, Data Engineering, Data Analysis, with a track record of building simple data pipelines and analyzing complex datasets to address business challenges. Bachelor’s degree in Mathematics, Statistics, Economics, Engineering, or a related technical field. Strong command of SQL and Python programming languages Solid foundation in statistical methods and applications. Demonstrated skill in data visualization and translating insights into actionable recommendations that drive goal achievement. Exceptional project management capabilities with the ability to prioritize and deliver multiple initiatives while maintaining meticulous attention to detail. Excellent communication skills to effectively present findings and influence decisions. Adept at cross-functional collaboration to identify analytical challenges and implement solutions that combine technical excellence with data-driven insights. Nice To Haves Master’s (or above) degree in Mathematics, Statistics, Economics, Engineering, or a related technical field. Prior experience at a growth stage internet or software company. Experience with Airflow, Superset, Omni, Sigma, Looker, or Tableau. Good understanding of development processes and best practices like engineering standards, code reviews, and testing. Experience with using AI tools to help with analyses and building dashboards. The salary range for this role is $160,000 - $220,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Posted 30+ days ago

Adobe logo

Senior Digital Experience Data Architect

AdobeSan Jose, New York

$146,800 - $263,900 / year

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Opportunity As a Senior Digital Experience Data Architect at Adobe, you will lead the development of advanced, secure data solutions for our innovative digital marketing platforms. We craft data strategy, architecture, SQL and governance for customer solutions, including end-to-end profiles, segmentation, journeys, and campaigns! What You’ll Do Provide deep experience to build data solutions across multiple Adobe products and cloud platforms aligned with enterprise data strategy. Engage closely with customers and Adobe team to facilitate data discovery by evaluating systems and business processes. Analyze customer sources, data movement, data granularity, relationships, data format, etc. Unify disparate data (e.g., sales, CRM, analytics data, etc.) to meet customers’ digital marketing use cases. Lead and develop conceptual, logical, and physical data models for multi-solution delivery. Establish frameworks for data quality, define standards, master data management, data services, data governance, data modeling, tools, data security, privacy, and compliance with industry regulations (PII, PCI, HIPAA, GDPR, etc.). We develop and champion data architecture guidelines via detailed documentation. These encompass architectural blueprints, ERDs, data flow diagrams, source-to-target mappings, data dictionaries, metadata catalogs, governance frameworks, guardrails, and security and compliance protocols. We engage with cross-disciplinary groups and Adobe professionals to identify customer demands. We provide data layout and strategic blueprints, advocating for scalable, secure resolutions. Assume the role of a liaison to promptly tackle technical obstacles. We develop strategies for growing data volumes, tools, and integrations, while aligning with customers’ objectives. We deliver mentorship on data architecture to customers and consultants to align work with targets. We deliver Adobe platform data lake and real-time customer profile to get ready for data ingestion and activation. Employ REST APIs, Postman, and basic scripting to automate and streamline the implementation and setup. Develop and construct data ingestion solutions for streaming and batch processing, online and offline data within AEP. Collaborate with data engineers to develop and implement ETL/ELT pipelines for data collection and extraction. We improve data query performance across platforms by tuning models and adhering to guidelines and ensure product guardrails are followed and deployed in solutions Requirements Degree in Computer Science, Information Systems, Data Science, or a related field or equivalent experience. 10+ years of data architecture, modeling, SQL, and working with customers! Expert proficiency in crafting customer-centric database models, datasets (e.g., CRM, Call Center, Marketing, Offline, Point of Sale, etc.) with relational, hierarchical (e.g., RDBMS, Columnar, Data Warehouse, BI, Document, Semantic layer modeling, Data Lakes, OLTP & OLAP, etc.). Advanced skills in SQL development (e.g., functions, data transformations, arrays, joins details, stored procedures, data analysis). Deep experience in translating business requirements into scalable data architecture by conducting structured analysis of data workflows and processes Demonstrate outstanding organizational skills and ability to balance customer projects concurrently with strong verbal, written communication skills and previous experience with customer-facing engagements Special Consideration given for Hands-on use or administration of Adobe Experience Platform (AEP) Deep domain expertise in one or more industries (Retail, Telecom, Healthcare, Automotive, Cloud and Streaming platforms, etc.) Experience with programming languages (e.g., Python or Bash scripting) Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $146,800 -- $263,900 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $182,300 - $263,900 In New York, the pay range for this position is $182,300 - $263,900 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California : Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Posted 2 weeks ago

E logo

Technical Writer - Data Migration Specialist

ECHOorporatedLake Zurich, Illinois

$70,000 - $80,000 / year

ECHO Incorporated is an industry leader in developing and manufacturing high-performance, professional-grade, handheld outdoor power equipment. With distributors and thousands of dealers across North and South America, ECHO is constantly anticipating the future of the outdoor power equipment industry and the need for environmental sustainability. Working for ECHO means joining a team of people who are committed to collaboration, innovation, creativity, and high-quality products that make us a globally competitive brand. ECHO is seeking an experienced Data Migration Specialist to join our Technical Publications team and support the development, maintenance, and modernization of product documentation for ECHO/Shindaiwa products. This role blends traditional technical writing with hands-on involvement in DITA migration initiatives, content optimization, and cross-functional collaboration across global teams. The salary range for this position is $70,000-$80,000 based on experience and qualifications. This is a hybrid position that will offer the flexibility of working from home and on-site at our Lake Zurich facility. ECHO’s benefits include: 11 paid holidays Extremely affordable medical, dental, and vision insurance Paid time off Yearly bonus potential 5% 401K match Tuition reimbursement Duties/Responsibilities: Collaborate with Technical Publications teams and SMEs across Japan, Europe, and South America. Research and validate technical information using SMEs, AS400, VBOM, engineering drawings, bills of material, and historical documentation. Develop operator’s manuals, quick start guides, bulletins, instruction sheets, and supplemental materials according to the publication schedule. Produce high-quality, standards-compliant content with clear, audience-appropriate language. Partner with internal teams to understand product specifications and documentation requirements. Analyze existing and future content to identify reuse and single-sourcing opportunities. Create accurate illustrations using Adobe Illustrator and SolidWorks Composer. Maintain consistent naming conventions, revision control, and file management practices. Ensure adherence to ECHO style guides and documentation standards. Coordinate translation needs and implement strategies to reduce translation costs. Execute DITA migration strategies, including content assessment, cleanup, conversion, and validation. Work closely with SMEs and cross-functional teams to prepare content for migration. Train and support technical writers and team members on DITA authoring, best practices, and content reuse. Perform quality assurance on migrated content to ensure accuracy, completeness, and compliance with DITA standards. Document migration processes to support future migrations and continuous improvement. Cross-train with other technical writers to share and expand authoring and illustration skills. Assist internal departments with writing, language development, and communication needs as required. Job Experience/Skills: 5+ years of experience in data migration or structured content environments. Experience with XML/DITA authoring tools (e.g., oXygen, Arbortext). Experience working within a content management system (CMS), including file workflows and version control. Familiarity with 2-stroke engines is a plus. Strong research, communication, and problem-solving skills. Ability to manage multiple projects and meet deadlines in a fast-paced environment. Education: College degree preferred or equivalent experience. Equal Opportunity Employment: We are an equal opportunity employer. We welcome all applicants. E-Verification: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Posted 2 weeks ago

K logo

Data Lineage Summer Intern

KLAAnn Arbor, Michigan

$21 - $29 / hour

Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. Group/Division The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. Job Description/Preferred Qualifications We are hiring a Summer 2026 Intern to investigate, map, and document the data sources, lineage, assumptions, and system design for our Service Inventory Optimization process. This internship is a hands-on mix of technical analysis, systems thinking, risk identification, and stakeholder communication. The successful candidate will deliver a clear, actionable report that surfaces architecture and data-lineage risks, differences in assumptions between stakeholders, recommends remediation priorities, and provides durable documentation for future activities. Preferred Qualifications: Currently enrolled in a Master’s or PhD program in Computer Science, Data Engineering, Information System, Electrical Engineering, or a closely related engineering discipline Hands-on experience with data architecture concepts and frameworks Familiarity with complex data structures and their practical applications S QL experience for querying and analyzing data Minimum Qualifications Currently enrolled in an undergraduate program in Computer Science, Data Engineering, Information System, Electrical Engineering, or a related discipline Base Pay Range: $21.00 - $29.00 based on pursuit of a Bachelor’s, Master’s, or Ph.D.Primary Location: USA-MI-Ann Arbor-KLAKLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process. KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation. Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA . Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

Posted 1 week ago

Blissway logo

Software Engineer - Data Processing and Assembly

BlisswayDenver, Colorado

$145,000 - $185,000 / year

About the Role You will write software that: Collects data from the roadside equipment. This involves deploying code changes to our devices on the road and updates to the servers that receive that data. Optimize data processing and assembly. We need to know how much to charge drivers for road usage or identify safety infractions. Work with ML team to develop and integrate custom models to improve accuracy, speed, and automation. Scale systems dealing with millions of images per day. What we offer Annual salary between $145k and $185k depending on experience; significant stock option package; top-tier medical, vision and dental insurance; life and disability insurance; 401k. Hybrid work. Work three days a week at HQ in South Denver. Rest of the week is up to you. Four weeks of vacation per year. We push you to take them! At-the-office breakfast, lunch, and snacks are on the company. About Blissway The company is profitable; We say most of our problems are 1 to 100, with a few still 0 to 1. Blissway is a startup that simplifies the collection of tolls and greatly improves highway safety. In a way, we are multiple startups in one: deep tech, AI/ML, fintech, hardware, SaaS, IoT, transportation, and GovTech. For the past five years we have built a nearly insurmountable software & hardware technological lead in tolling and highway safety, under-the-radar industries that are bigger than football. With a 20-person all-star team achieving more than competitors with 4k employees, this is your opportunity to have an oversized impact in the massive Interstate Highway System covering every metropolitan area in the US (well, minus Juneau AK). You are a good fit if you Are smart, hard working, and care about the work that you do. You like a challenge. Code really well. Which language you are most proficient is not important, as long as you learn fast. We mostly use Python and Typescript. Have incredible eye for detail. 3+ years experience writing code. Take ownership of projects and put in the necessary time to meet deadlines. A recent company survey showed that the team is averaging 50 hours to get their tasks done, with occasional bursts of 70+ hours for bigger deadlines. Excel at solving hard problems and take full ownership. We expect you to figure out what you need to get stuff done. Flexible to help all areas of the company when other teams need a boost. Usually this is a great opportunity to learn and get exposure to new tech. If you are uncomfortable with the idea of fluid teams or only want to work on niche things, this will not be a good fit. If you want to learn more, let's talk!

Posted 3 weeks ago

South Geeks logo

Data Migration Engineer

South GeeksWyoming, Wyoming
Hi there :) Thanks for checking in to find out about our open position. We´ll provide as much information as possible, but please feel free to reach us if you have further questions. We´ll be happy to see your application, even if there are skills you don't quite master! About Us At South Geeks, we connect top LATAM talent with fast-growing technology companies building meaningful, long-term products. We focus on strong partnerships, transparency, and creating environments where people can grow while taking real ownership of their work. About the Client Our client builds digital platforms for local governments, helping modernize public-sector operations by replacing legacy, paper-based workflows with secure, scalable, and user-friendly web applications. Their solutions improve operational efficiency, transparency, and citizen engagement across essential government services. About the Role We’re looking for a Data Migration Engineer to join the client’s team and support ongoing data migrations for new customer implementations. This is a hands-on, individual contributor role suited for someone with experience in corporate or enterprise data migrations who is comfortable working in a fast-moving, startup-style environment. You’ll be responsible for migrating client data from previous vendors into the platform—often working with raw, imperfect datasets—while collaborating directly with internal teams and, at times, with clients. Over time, you’ll also help move the team toward better tooling and automation. Key Responsibilities Execute end-to-end data migrations for new client implementations. Extract, map, clean, and import data from legacy systems into the platform. Build and maintain custom, manual data importers using Python and SQL. Review test data with clients, gather feedback, and iterate on migration results. Manage and prioritize multiple concurrent migrations aligned with account go-live timelines. Collaborate closely with another Data Migration Engineer and cross-functional teams. Contribute ideas toward automation and process improvements as the platform evolves. Required Skills & Experience Professional experience working on data migrations or ETL workflows in a corporate or enterprise context. Strong hands-on experience with Python for data manipulation and transformation. Solid knowledge of SQL and relational databases. Experience with manual data mapping, cleaning, and validation. Ability to work with raw, inconsistent, or incomplete datasets. Strong problem-solving skills and comfort making decisions with imperfect information. Ability to work independently, prioritize effectively, and meet SLA-driven deadlines. Comfortable communicating with internal stakeholders and, when needed, client-facing teams. Nice to Have Interest in or experience using AI tools to improve productivity and data workflows. Experience working in startup or high-growth environments. Familiarity with tools like Linear or Jira. Exposure to building toward automation in otherwise manual processes. Our Team We strive to create an inspiring and growth-oriented environment where everyone feels valued, heard, and empowered. We promote both personal and professional development, with individualized support for your needs and goals. We aim to build a space where everyone can thrive. What We Offer Long-term projects 100% remote work Payment in USD Paid Time Off (PTO) Work-from-home & training reimbursement English lessons Technical training Career coaching Note: This position is open to candidates based in LATAM. Availability to work aligned with Eastern Time is required.

Posted 2 weeks ago

V logo

Senior Data Engineer

VIA ScienceSomerville, Massachusetts

$120,000 - $160,000 / year

Description Title: Senior Data Engineer VIA is making an impact, and so can you.At VIA, our mission is to make communities cleaner, safer, and more equitable. We believe that by working across organizational boundaries, we can achieve greater collective good than we can individually. VIA overcomes digital barriers to collective action by providing the world’s most secure and simple data and identity protection solutions. VIA is trusted by the U.S. Department of Defense and Fortune 100 companies around the globe to solve their toughest data and identity protection challenges. Using our Web3, quantum-resistant, passwordless technologies (19 issued patents), VIA protects data against theft, manipulation, and misuse.An impressive mission requires an equally impressive Senior Data Engineer. As a Senior Data Engineer at VIA, you will play a pivotal role in the growth of our solutions. You will build the foundation that empowers our customers to harness AI for human-centric, data-driven decision-making. You will work cross-functionally with a high-performing team of data professionals, developers, DevOps, and Client Delivery specialists who are already pushing the boundaries of what’s possible with AI. Individuals who excel in this role are motivated by solving complex data accessibility challenges, holding a high bar for data quality and availability, and improving performance. Are you ready to join us?In this role, you will: Architect secure solutions: Design and implement robust, cloud-based data storage solutions, optimizing schemas for multi-tenant environments while ensuring data accessibility and security and a high standard of trust and transparency Engineer data pipelines: Develop, deploy, and maintain resilient ETL/ELT pipelines for both real-time streaming and batch processing, ensuring seamless data flow from raw ingestion to production-ready applications Facilitate data accessibility: Build and manage data access layers, including REST APIs and streaming services, to empower downstream users Drive data governance and best practices: Contribute across teams to recommend tools, processes, and best practices for maintaining data health, integrity, and security Operationalize AI models: Support AI operations (MLOps) by managing versioning, containerization, and deployment of AI models Monitor and optimize infrastructure: Build monitoring and alerting systems to track data health and system performance, proactively identifying and remediating bottlenecks What you will bring to this role: Education: Bachelor’s degree or higher in Computer Science, Engineering, or Data Science Experience: 5+ years of professional experience in data engineering or a related role Core engineering: A strong foundation in Python (or equivalent), including testing frameworks (e.g., pytest) and ORMs (e.g., SQLAlchemy) You understand modularity and how to define clear scopes and responsibilities within a large codebase Data architecture: Proven experience architecting scalable relational and non-relational (SQL/noSQL) schemas You manage the end-to-end database lifecycle, from initial design to production maintenance Performance engineering: Expertise in maximizing system performance through advanced query tuning, strategic indexing, and execution plan analysis to eliminate technical bottlenecks Cloud infrastructure: Experience with one or more cloud-based databases (e.g., AWS RDS, Azure Database) You are comfortable configuring compute resources, backups, and geolocation requirements Data orchestration: Experience building resilient pipelines using frameworks such as Dagster or Apache Airflow You have a track record of maintaining data health for both real-time streaming and batch processing Systems thinking: A strong understanding of how data infrastructure integrates into the broader application architecture Professional standards: Experience with modern software development practices, including version control (Git), CI/CD pipelines, and a commitment to high-quality, maintainable code One or more of the following would be a plus: Streaming and edge tech: Experience working with streaming data (e.g., Kafka) or running data models on the edge (e.g., Raspberry Pi, IoT devices) DevOps tools: Familiarity with containerization and orchestration tools such as Docker and Kubernetes API design: Experience architecting and consuming scalable RESTful APIs using standardized design principles and robust authentication protocols Web3 and privacy: Familiarity with blockchain data indexing or privacy-preserving data processing techniques Leadership: Experience mentoring junior engineers or leading technical projects within a high-performing team What does it take to be a successful VIAneer? Let’s break it down, our VIAneers are: Self-motivated and passionate about leaving everything they touch better than how they found it Firm believers that people should love what they do and are eager to build a culture that enables them to do their best work Creative problem solvers who respectfully challenge the status quo in the pursuit of excellence People who lead discussions with curiosity and value diverse perspectives Eager to explore new ideas, understand the power of feedback, and constantly seek opportunities to grow and develop their skills Strong team players who thrive in collaborative environments and celebrate the success of others What can VIA do for you? VIA offers competitive rewards and benefits, flexible work options, and individualized mentoring and growth opportunities. Here are just a few of our VIAneers’ favorite perks: A salary range of $120,000 - $160,000 A fully funded, top-tier health benefits plan, fully covered from day one, including vision and dental coverage for your whole family Flexible Vacation Policy with no set annual limit or accrual period, Summer Fridays, and an extended holiday period in December 401(k) plan with up to 5% employer contribution Paid parental leave, supporting new parents and families A dedicated wellness advisor to help you navigate the programs and opportunities available at VIA Ability to enjoy the best of both worlds with flexibility to work from home as needed, as well as access to four well-located offices, designed for collaboration and stocked with everything you could need Opportunities to work remotely from eligible locations for up to 2 months per year Individualized growth opportunities, including internal and external mentorship panels, custom goals and feedback sessions, and/or access to learning and development programs, including VIA’s unrivaled leadership program Transit benefits to support commuting costs In-person events to foster team bonding and collaboration across different teams Read more about our benefits and perks here. VIA is committed to the importance of belonging. VIA is an equal opportunity employer. When you apply for a role at VIA, your application will be considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. If you would like to request a specific accommodation, please notify us with your submission.You can learn more about our mission, values, and team on our careers page.

Posted 4 days ago

NICE Systems logo

Customer Success Manager - Enterprise (Data-Driven)

NICE SystemsAtlanta, GA

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Job Description

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.

Customer Success Manager - Enterprise (Data-Driven)

At NiCE, we don't limit our challenges. We challenge our limits. Always.

Our Customer Success team partners with enterprise clients to ensure they realize measurable business value from their investment in Proactive AI Agent. This role is ideal for someone who combines strong data analysis skills with deep customer-facing experience, and who is comfortable owning outcomes across complex, strategic accounts.

What You'll Do

  • Own a book of enterprise and strategic customers, ensuring contract value is realized and renewal risk is proactively managed
  • Analyze customer, journey, and operational data to identify trends, risks, and opportunities
  • Translate data into clear, executive-ready insights and recommendations
  • Build and maintain customer success plans aligned to business outcomes and KPIs
  • Partner with customers to define, prioritize, and evolve AI-driven journeys that deliver measurable value
  • Gather and document customer business and technical requirements, and create customer-specific technical specification documents (defining scope, data inputs, logic/flows, dependencies, and success criteria) to guide implementation and delivery
  • Design and evolve customer journeys that leverage GenAI-based capabilities, including defining use cases, guardrails, escalation logic, and success criteria, and reflecting these requirements in technical specifications
  • Lead Quarterly Business Reviews, presenting performance, insights, and next-step recommendations
  • Coordinate cross-functional delivery with Professional Services, Product, and Sales
  • Support renewal and expansion conversations with data-backed business cases
  • Act as a trusted advisor to senior client stakeholders, balancing strategic guidance with execution

What This Role Is

This role is ideal for someone who has:

  • Managed post-sale customer relationships for enterprise or strategic accounts
  • Owned customer outcomes, not just implementations or tickets
  • Used data analysis to guide customer decisions and executive conversations
  • Participated in renewals, expansions, or commercial planning
  • Presented insights and recommendations directly to customer stakeholders

What You Bring

  • Bachelor's degree
  • Experience managing complex, customer-facing projects
  • Experience creating customer-facing or internal technical specifications or requirements documentation in support of implementations
  • Strong analytical skills; comfortable working with raw or imperfect data in Excel or similar tools
  • Ability to explain data-driven insights clearly to non-technical audiences
  • Experience working with large, process-driven organizations
  • Strong communication and stakeholder management skills
  • Commercial awareness and comfort supporting renewal and expansion motions

Nice to Have

  • Experience in SaaS, AI, CX environments
  • Experience delivering or supporting executive-level business reviews
  • Experience designing or supporting customer journeys that leverage GenAI or large language model-based capabilities, including defining prompts, constraints, and fallback behaviors
  • Formal project management training or certification (e.g., PMP), applied in a customer-facing delivery or success role

This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.

Requisition ID:

Reporting into: Director, Business Operations and Customer Success

Role Type: Individual Contributor

What's in it for you?

Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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