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Clinical Administration Coordinator I-logo
Clinical Administration Coordinator I
Tufts MedicineChelmsford, MA
Hours: 40 hours weekly, Monday-Friday. 8am-430pm Location: New England Neurological Associates, Chelmsford, MA Job Profile Summary This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the following Clinical Administration duties: Long-term strategic planning, determines strategic issues and opportunities that could affect practice success, prioritizes and tracks investments across practices, allocates resources and makes decisions regarding practice growth, and develops need to accomplish the practice's vision. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a "hands on" environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An entry level role that typically requires little to no prior knowledge or experience, work is routine or follows standard procedures, work is closely supervised, and communicates information that requires little explanation or interpretation. Job Overview Under general supervision, this position supports clinic or office activities and provides administrative support for clinical providers. Assists with the work flow operations of the practice, maintenance of all documents and files, and project-oriented tasks. This position maintains a high level of customer service with frequent contact with patients through telephone and in-person interactions. This position plays an important role in the hospital's revenue cycle process, clinic operations, and patient experience. Job Description Preferred Qualifications: High School diploma or equivalent. Two (2) years of experience in a hospital, medical office, or clinic. Bilingual. Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. Schedules patient appointments, including follow-up appointments, internal and external testing and labs, and surgical booking and coordination. Assists with scheduling template creation and changes. Answers phones, triages calls, responds to patient requests, takes messages in office or call center setting. Greets and checks-in patients; verifies patient demographic and insurance information. Assists with revenue cycle clearance, including registration accuracy, referral management and insurance verification. Collects copayments. Prepares medical records and documentation for patient visits, including loading of information into the EMR system. Takes an active role in monitoring patient flow and communicating delays to patients and providers. Assists with billing charge entry and reconciliation. Completes general office work, including faxing, filing, mailing, correspondence, copying, ordering supplies, calendar management and mail distribution. Provides general clerical support to department physicians. Participates in performance improvement projects. Physical Requirements: Frequent sitting, occasional standing or working, and lifting of 10-15 lbs. May be exposed to dust and other typical office-like discomforts. Manual dexterity using fine hand manipulations for computer keyboard operation. Requires ability to see computer screen and read reports. Requires ability to hear instructions from physicians and other clinical or nursing staff. Some exposure to hazardous materials (blood, etc.). Skills & Abilities: Good communications skills, both oral and written. Computer literacy required, including familiarity with email, Microsoft Office programs and scheduling applications. Excellent interpersonal and organizational skills. Ability to handle multiple projects and prioritize tasks. Flexibility in work assignments. Knowledge of third-party billing. Ability to maintain confidential medical information. Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org.

Posted 6 days ago

Senior Solutions Consultant-logo
Senior Solutions Consultant
MiraklBoston, MA
About Mirakl Mirakl is the leading provider of eCommerce software solutions. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business. Since 2012, Mirakl has been pioneering the platform economy, empowering retail and b2b enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media. Mirakl is trusted by Macy's, Saks, Henry Schein, The Knot, 1800-Flowers, Best Buy, Lowe's, Ulta and 450+ industry-leading businesses worldwide. For more information: www.mirakl.com. This is a hybrid role in our Sydney, Australia office. To support this rapid adoption of the marketplace model, and take an active part in our growth, Mirakl is looking for a Senior Solution Consultant to join our Customer Success Team. Your Impact: The Senior Solutions Consultant will be responsible for providing functional and technical expertise during the design and deployment of the Mirakl platform. This role requires a deep knowledge of eCommerce ecosystems and an eagerness to help clients go-live on the platform quickly and successfully. What you will do at Mirakl: Offer Product Expertise: Develop and maintain a deep understanding of Mirakl's Platform, use cases, and services, as well as the best practices and how these provide value to our customers. Utilize this knowledge as a trusted advisor to support and guide our customers in making the right configuration and integration choices. Deliver Value & Satisfaction: Kick-off new engagements by understanding the customer strategy, highlighting challenges and risks, validating project scope, and aligning core Mirakl Marketplace capabilities in order to establish the best strategic solution. Strong focus on balancing time-to-market, quality and priorities to ensure successful deliveries. Collaborate & Deliver Constant Innovation: Work with different internal teams such as Product to provide valuable feedback and bring ideas to constantly evolve our product, the Sales teams to confirm the scope and use cases of the project, as well as Support teams and Account Managers to help transfer knowledge gained during the project phase. Enable and provide guidance to trusted partners and system integrators outside of Mirakl to ensure joint success on shared projects. Have Technical Aptitude: Serve as a Mirakl functional expert able to understand and speak to current web technologies such as RESTful API's, data-interchange formats, and common solution architectural patterns. Conduct enablement sessions on Mirakl's products via remote webinars or in-person to ensure adoption across targeted audiences. Develop a deep understanding of each client's eCommerce ecosystem and provide expertise on how to best integrate with Mirakl. What Mirakl is looking for in a Candidate: Bachelor's degree in Management Information Systems, Computer Science, or Engineering 10-12 years of experience in eCommerce, software consulting, or product management type role Experience with data-interchange formats such as JSON/XML, Postman (or equivalent HTTP client), and RESTful APIs Strong understanding of eCommerce workflows Previous customer facing experience required; customer oriented with highly professional communication skills Experience training on a technology solution Pragmatic problem solving We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you're ready to join a hyper-growth company at the heart of digital transformation for the world's most forward-thinking organizations, we strongly encourage you to apply to any of our roles, even if you think you're not an exact match.

Posted 1 day ago

Monitor-logo
Monitor
Beacon MobilityMansfield, MA
JYL Transportation, Inc. If you are looking for the job that gives you the perfect combo of Pay, Benefits, & Flexibility, you just found it! Being a Van Monitor for JYL Transportation gives you the pay you deserve, the benefits you need, plus the flexibility to earn more money on the side, run errands, or go home and watch Netflix. What We Offer: FLEXIBILITY Starting rate is $17/hr 40 hours per week Flexible Shifts- 6:00am-8:00pm (example: exact hours depend on assigned route) Run errands or pick up hours as a ride share driver in between (not with company vehicle) 401(k) plan option, Dental, Vision, & Company Paid Life Insurance Paid classroom and on-the-job training Requirements Age 19+ Ability to pass a background check, CORI & SORI What You'll Be doing: Monitor clients behavior to provide appropriate guidance, feedback, and direction when necessary. Safely assist clients as needed. This includes helping them enter and exit the vehicle, using the vehicle's lap and shoulder belts, and safely securing them in car seats and booster seats. Communicate effectively and clearly in (English) with clients, parents, program staff, and JYL staff. Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time. Opened in 2007, JYL Transportation started with just one vehicle and one driver. Over the years, word of the Company's excellent customer service spread, allowing it to grow to a fleet of over 30 vehicles. JYL Transportation operates in Central and Western Massachusetts and includes a diverse fleet, many of which have wheelchair accessibility.

Posted 2 weeks ago

Software Engineer, Molecular Biology-logo
Software Engineer, Molecular Biology
BenchlingBoston, MA
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology. Benchling's mission is to unlock the power of biotechnology. The world's most innovative biotech companies use Benchling's R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market. Come help us bring modern software to modern science. ROLE OVERVIEW Benchling builds modern software for research and development across life sciences and biotechnology. Our tools help scientists work more efficiently as they explore the mechanisms of biology and chemistry, driving innovation across health, agriculture, drug discovery, and more. The Molecular Biology team focuses on building powerful, intuitive features that support a wide range of scientific workflows-from designing DNA constructs to analyzing protein sequences, performing gene editing experiments, and streamlining complex experimental data management. RESPONSIBILITIES Own end-to-end project development: Take ownership of projects from understanding product requirements and designs to planning, implementing, testing, and deploying solutions. You will handle the full lifecycle of features, from initial concept to final delivery. Collaborate with product managers and designers: Work closely with cross-functional teams to turn product requirements into actionable tech plans. Provide technical insights and feedback, balancing product goals with technical feasibility. Write clean, maintainable code: Contribute to both frontend (React) and backend (Python) development, ensuring high-quality, scalable code that adheres to best practices and solid engineering principles. Refactor and manage technical debt: Take responsibility for improving and cleaning up existing code while building new features. Identify areas for technical improvement, ensuring long-term code maintainability and product scalability. Design and implement robust testing and metrics: Write comprehensive tests for new and existing features, ensuring software reliability. Implement metrics to track and measure the performance and success of features post-launch. Collaboration with Other Engineers- It's important to emphasize the ability to work effectively within a team of engineers, especially in cross-functional settings. This includes code reviews, collaboration on architecture decisions, and pairing with colleagues to solve problems. Ownership and Accountability- While you've mentioned taking ownership of the projects, there could be more about being able to self-manage, prioritize tasks, and drive projects forward without heavy supervision. Scalability and Performance Optimization- Although you mentioned technical debt, a more explicit mention of experience in building scalable systems and optimizing performance could be valuable. Adaptability and Openness to New Challenges- Especially in a fast-paced, evolving field like life sciences, the ability to pivot, handle ambiguity, and quickly learn new technologies or domains could be important. Cross-functional Communication- While collaboration with product and design is covered, it could be good to add how important clear communication across teams is. QUALIFICATIONS 8+ years of professional software engineering experience. Proven ability to take product requirements and transform them into actionable technical plans and high-quality code. Solid understanding of software engineering best practices, including writing clean, maintainable code, testing, version control, and working within Agile workflows. Experience in building scalable and performant systems that meet user demands while ensuring reliability. Strong problem-solving skills, with the ability to iteratively improve solutions based on feedback and real-world performance. Experience working with platform and cross-functional teams to build comprehensive solutions that address multiple business needs beyond individual features. Ability to push back when necessary: Respectfully challenge product and design assumptions, advocating for technical solutions that improve product quality, scalability, and maintainability. Ability to mentor and contribute to team growth: Help onboard new team members and foster a collaborative, learning-driven environment, while contributing to the evolution of engineering practices and processes. Excellent communication skills, with the ability to collaborate effectively with cross-functional teams (Product, Design, Data Science, etc.). A passion for learning and growth, especially in the life sciences or biotechnology space (no prior knowledge required, just a willingness to learn and adapt). Nice to Have: Familiarity with molecular biology or chemistry concepts or a strong interest in learning more about these fields. Strong expertise in frontend development with React and backend development with Python. Experience building scalable, user-friendly applications that support complex scientific workflows. Experience managing technical debt and making decisions that balance product speed with long-term maintainability. Experience with layered architecture concepts and designing solutions that are robust, maintainable, and scalable. HOW WE WORK Flexible Hybrid Work: We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week. SALARY RANGE Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $186,622 - $252,488. To help you determine which zone applies to your location, please see this resource. If you have questions regarding a specific location's zone designation, please contact a recruiter for additional information. Total Compensation includes the following: Competitive total rewards package Broad range of medical, dental, and vision plans for employees and their dependents Fertility healthcare and family-forming benefits Four months of fully paid parental leave 401(k) + Employer Match Commuter benefits for in-office employees and a generous home office set up stipend for remote employees Mental health benefits, including therapy and coaching, for employees and their dependents Monthly Wellness stipend Learning and development stipend Generous and flexible vacation Company-wide Winter holiday shutdown Sabbaticals for 5-year and 10-year anniversaries #LI-Hybrid #BI-Hybrid #LI-GP1 Benchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. We are an equal opportunity employer. That means we don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance. Please be aware that Benchling will never request personal information, payment, or sensitive details outside of Greenhouse or via email. All official communications will come from an @benchling.com email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy, please reach out to us at recruiting-fraud-alert@benchling.com to verify the communication.

Posted 4 weeks ago

Office Manager - Bilingual Preferred-logo
Office Manager - Bilingual Preferred
U-HaulWebster, MA
Return to Job Search Office Manager - Bilingual Preferred U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: Assist with calls from and to customers. Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand. Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. Assist with the Company's U-Box portable storage product. Minimum Qualifications: High school diploma or equivalent Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email Bilingual Preferred (English / Spanish) Proficient in customer service, time management and multitasking U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Posted 3 days ago

Medical Assistant, Urgent Care - Westwood-logo
Medical Assistant, Urgent Care - Westwood
Brigham and Women's HospitalWestwood, MA
Site: Mass General Brigham Medical Group, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high-quality, low-cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring healthcare closer to patients while lowering total healthcare costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. Urgent care, sometimes known as walk-in care, fast care, or express care, is a convenient option for patients who require timely medical care, but the situation is not an emergency. We treat adults and children ages 3 and older and provide care for a wide range of illnesses and injuries, including allergies, asthma, coughs, bronchitis, colds, flu, COVID-19, fever, headache, broken bones, sprains and strains, eye and ear infections, rashes, cuts, sexually transmitted infections, stomach pain, diarrhea, and vomiting. Because patients typically come to us when they aren't feeling their best, it is incredibly important to us that our staff members strive to provide the compassion and emotional support our patients need. We are seeking a full-time, 37.5-hour Medical Assistant to work 3, 12.5-hour shifts per week onsite at our Urgent Care center located at 90 Brigham Way, Westwood, MA. Since Urgent Care is a 7-day-per-week operation that delivers care during the day, evening, weekends, and holidays, the schedule for this role will require 2 on-call shifts per 4-week scheduling period, as well as overtime, weekend, and holiday coverage as needed. We do our best to keep all employees at their assigned centers; however, for on-call shifts, employees must be able to commute to any of our locations, including Boston Common, Brookline, Lynn, Natick, Newton, Westwood, and Woburn. You may also be asked to report to any of these centers during orientation (for training/precepting purposes) or during times of staffing shortages or other extenuating circumstances (for cross-coverage purposes). There is free parking at each of our locations! Including Boston Common. Job Summary The Medical Assistant supports the healthcare team by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. The key responsibilities include: Rooming patients and preparing the necessary equipment for healthcare providers. Interviewing patients to obtain medical information and recording their vital signs, weight, and height in their medical records. Explaining treatment procedures, medications, diets, and physician instructions to patients, while ordering and organizing educational materials to reinforce patient education. Performing general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach. Collecting blood, tissue, or other laboratory specimens, logging and preparing them for testing; performing phlebotomy when competence is demonstrated. Maintaining an inventory of immunizations and checking expiration dates. Providing immunizations (as applicable), which requires certification or 3 years of experience administering vaccines and supervision by a provider. Are you ready to help us deliver top-notch care and exceed patients' expectations of what a visit to the doctor is like? Qualifications Required: High School Diploma or Equivalent Minimum of 1 year of direct MA experience or medical fieldwork Additional Job Details (if applicable) Preferred: Completion of a formal medical assistant training program Basic Life Support (BLS) Certificate National Medical Assistant Certification preferred (from AAMA, AMT, NHA, or NCCT) Knowledge, Skills, and Abilities: Strong interpersonal and communication skills are essential for success in this position. Ability to prioritize tasks in complex and busy environments. Accuracy and attention to detail. Comply with all local, state, and federal privacy and confidentiality rules and regulations. Ability to take vital signs, manual blood pressure, collect blood samples, and other specimens. Comprehensive knowledge of medical terminology, procedures, and protocols. Proficiency in electronic health record (EHR) systems and medical office software. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Managing one's own time and the time of others. Remote Type Onsite Work Location 90 Brigham Way Scheduled Weekly Hours 37.5 Employee Type Regular Work Shift Day (United States of America) EEO Statement: Mass General Brigham Medical Group, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Posted 3 days ago

Senior Growth Marketing Engineer (Adobe)-logo
Senior Growth Marketing Engineer (Adobe)
WillowTree AppsBoston, MA
Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. In January 2023, TELUS Digital acquired WillowTree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions. With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are - all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility Our Senior Growth Marketing Engineer is an integral part of our Digital Marketing team at TELUS Digital. To help retain our deep culture of collaboration, this role will maintain an in-office presence in a hybrid capacity 2-3 days weekly. This role can be located in Boston, MA, Charlottesville, VA, Columbus, OH, or Durham, NC. The Opportunity As a Senior Growth Marketing Engineer at TELUS Digital, you will be at the forefront of empowering Fortune 500 companies to achieve their digital transformation goals using the Adobe Experience Platform ecosystem. Your expertise in applications such as Adobe Experience Platform (AEP), RT Customer Data Platform (CDP), Adobe Journey Optimizer (AJO), Adobe Campaign, and Customer Journey Analytics (CJA) will be crucial in the end-to-end creation, evolution, and enablement of personalized user experiences within the world's best digital products. Responsibilities Conduct discovery engagements to determine a client's optimal marketing tech stack and architecture within the Adobe Experience Platform ecosystem. Lead complex business/technical integrations across a variety of client apps and MarTech tools, including CDP, CEP, CRM, MMP, product analytics, and loyalty, with a strong emphasis on Adobe Experience Platform applications. Create technical documentation for engineers that outlines and communicates specific project needs by sprint, following agile frameworks. Drive ongoing client success and satisfaction by determining the scope of various engagements, communicating regularly with stakeholders, and understanding business goals and technology infrastructure. Train clients on how to maximize the potential of their mobile growth stack, with a focus on AEP, AJO, CJA, Adobe Campaign, and advising on technical and operational best practices. Manage ongoing marketing service engagements, outcomes-based analytics, and data reporting to demonstrate ROI for clients. Calibrate technology platforms to align with business metrics, including audience segmentation, analytics dashboards, email automation, and more. Resolve a wide range of customer needs, from basic education to technical enablement to tactical operations, especially within the Adobe Experience Platform ecosystem. Develop relationships with mobile technology vendors to foster strong partnerships and develop customized solutions for clients. Qualifications Advanced knowledge of various growth tools across the MarTech landscape, such as Adobe Experience Platform (AEP), Customer Data Platform (CDP), Adobe Journey Optimizer (AJO), Customer Journey Analytics (CJA), Adobe Campaign, Braze, Marketo, Segment, mParticle, Branch, Appsflyer, Amplitude, Salesforce Marketing Cloud, and Punchh. Deep expertise in the design, implementation, integration, and maintenance of best practices and ideal architecture for a company's MarTech stack, with a focus on the Adobe Experience Platform. EITHER a Master's Degree in engineering, computer science, information technology, marketing, or other closely related fields with 2+ years of experience OR a Bachelor's Degree with 3+ years of experience OR 6+ years of professional experience in a relevant position. Experience with data planning, orchestrating client data, integrating with data warehouses (e.g., Snowflake, AWS, Google Cloud Platform, BigQuery, etc.), and BI tools (e.g., Looker), and advanced reporting. Demonstrated ability to successfully develop and lead multi-phase projects with a cross-functional group of stakeholders across the client organization. Strong consultative skills, including exceptional written and verbal communication, in a client-facing technical, strategic, or account manager role. Proven success leading diverse teams to deliver on project work while mentoring colleagues to develop their professional skills. Advanced knowledge of data-driven marketing best practices: audience segmentation, personalization, retargeting, automation, etc. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence, and performance without regard to any characteristic related to diversity. What We'll Offer In addition to a great culture and interesting work with opportunities for growth and development, this position is eligible for the following benefits: Healthcare benefits - Medical, Vision, Dental (Including an option for 100% coverage of individual employee medical premiums) Life & Disability Insurance 401K matching Flexible paid time off & paid company holidays Parental Leave Employee Share Purchase Plan Employee Assistance Program (EAP) And more! Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons determined during the interview process. Role ranges are periodically reviewed and updated based on market changes, internal needs, and industry trends. To drive ongoing pay equity for team members, WillowTree conducts regular compensation audits. USA Pay Range $135,000-$155,000 USD

Posted 3 weeks ago

Salesperson/Store Driver Store 8635-logo
Salesperson/Store Driver Store 8635
Advance Auto PartsRandolph, MA
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred. Primary Responsibilities Provide excellent selling experience for DIY customer visits and phone calls Achieve personal sales goal and help store achieve its sales goals Provide DIY services including battery installation, testing, wiper installs, etc. Maintain store product and operational standards Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc. Secondary Responsibilities Store Cleanliness including floors, bathrooms, facing, dusting, parking lot General stocking including truck stocking and back stock Safely deliver parts to customers as needed Success Factors Basic driving and navigation ability Ability to use delivery board system Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY service Essential Job Skills Necessary for Success as a Salesperson: Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Salesperson up for Success 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences What is a Store Driver? Entry level store position capable of supporting delivery of parts to commercial customers. The role has the responsibility to deliver parts to our commercial customers and assist with task and inventory processes in the store. This position can be part time or full time and must be fleet safety certified. Primary Responsibilities Safely deliver parts to customers as needed Pick and stage parts for customer orders Pick up returns and cores Drop off weekly / monthly sales flyer Daily collection of credit accounts Secondary Responsibilities Store Cleanliness including floors, bathrooms, facing, dusting, parking lot General stocking including truck stocking and back stock Success Factors Basic driving and navigation ability Ability to use delivery board system Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems (Back stock) and store equipment Essential Job Skills Necessary for Success as a Driver: Communicate effectively and build strong relationships with customers, peers and management Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Driver up for Success: Automotive parts experience is preferred Certificates, Licenses, Registrations Must have a valid driver's license and be fleet safety certified Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Posted 30+ days ago

Clinical Pharmacist - Overnights-logo
Clinical Pharmacist - Overnights
Tufts MedicineBoston, MA
Job Profile Summary This role focuses on providing pharmacy related services in a hospital or retail setting. In addition, this role focuses on performing the following Pharmacy Services duties: Delivers pharmaceuticals. Includes professionals who are trained and sometimes licensed to dispense medicine/controlled substances. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. An experienced level role that applies practical knowledge of job area typically obtained through advanced education and work experience. Works independently with general supervision, problems faced are difficult but typically not complex, and may influence others within the job area through explanation of facts, policies and practices. Job Overview Clinical pharmacists (CP) work closely with other health practitioners to meet the various needs of our patients by reviewing and approving medication orders, monitoring drug therapies, and providing drug information. This position improves the health of patients by providing pharmaceutical care to individual patients and by serving as a resource to physicians, nurses, and other health professionals. Provides leadership by facilitating the development, implementation, and maintenance of hospital and departmental systems that promote desirable patient outcomes. Educates students, interns, residents, nurses and patients and they participate in drug therapy research. Supervises and directs support personnel. Job Description Minimum Qualifications: Bachelor's degree in Pharmacy. Pharmacist License. One (1) year of related experience. Preferred Qualifications: Doctor of Pharmacy (PharmD). Board Certification. Four (4) years of related experience Clinical pharmacy expertise with direct patient care experience required, either through residency training or prior job experience. Experience in drug utilization review and analysis. Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. Directs and coordinates the clinical activities of the assigned pharmacy service area. Responsible for preparing, compounding and dispensing medications to patients in accordance within state, federal laws. Reviews and accurately interprets physician's orders checking for appropriateness of orders as to indication, clarity, accuracy of dose, drug allergy, potential drug interactions and duplication (two or more drugs with the same therapeutic action). Contacts and confers with physicians if there are any questions or irregularities regarding medication orders. Interventions with outcome are routinely in the Meditech Clinical Intervention routine. Ensures that medication is accurately prepared and labeled with all necessary and appropriate information. Supervises support staff (when applicable) during an assigned shift. Ensures the pharmacy is operated within the limits of State and Federal regulations. Provides accurate, appropriate and timely drug information utilizing knowledge of pharmacology, reference books and scientific literature. May conduct medication history interviews, reconcile patients' medication therapies and provide drug information to patients and their families. Accurately anticipates controlled drug needs of each patient care area based on completed Controlled Drug Disposition Record. Completes medication station inspections are completed by designated Pharmacy Assistants (or in the absence of a Pharmacy Assistant by the Pharmacist). Participates in medication education by discussing medications with the patient and appropriately documenting in the patient's progress notes. Understands and participates in the Medication Use Evaluation. Must be able to perform order entry and utilize all Registered Pharmacist functions of the Pharmacy computer system accurately and efficiently. All necessary information is entered including drug allergy information, information for pharmacists and nurses and information necessary for accurate charging. Participates in multidisciplinary team meetings, review discharge medication lists from skilled nursing facilities and inpatient hospitalizations, improve medication reconciliation process, and provide medication optimization consults for patients. May conduct home visits for the identified patient population to review medications, help the patient understand how to take medications as prescribed and provide education such as inhaler teaching to optimize medication therapies. Participates in Pharmacy Quality Programs that relate to: People; Clinical excellence; Operational excellence; Financial performance and growth; Safety and quality; and Research. Collaborates with other pharmacists to provide operational support. This includes weekend, holiday, evening, night and on-call coverage as described in departmental policies and procedures. Provides continuing education for the clinical staff (e.g., pharmacists, physicians, nurses), serves as preceptor for pharmacy student, interns, and residents. May participate in the development and implementation of treatment guidelines, protocols, and clinical pathways. May participate in the development of departmental drug-specific and population-specific initiatives. Physical Requirements: Frequent standing & walking, and lifting of 5-10 lbs. May required lifting and carrying light loads, including boxes, equipment, and stooping or kneeling Requires manual dexterity using fine hand manipulation to operate prescription medications and computer keyboard. Requires ability to see medications, computer screen, and reports. Skills & Abilities: Demonstrates knowledge of Pharmacy Laws, regulations and professional standards by keeping appropriate records (i.e., accurately maintains the Pharmacy Department perpetual inventory for controlled drugs). Superior verbal and written presentation skills. Superior communication skills, including developing and giving presentations, both 1-1 and group. Knowledge of integrated health networks. Knowledge of health plan drug formularies. Project and resource management skills. Creative thinking and problem-solving skills. Ability to understand importance of and respect for the confidentiality of all patient information in accordance with applicable standards and regulations. Knowledge of clinical best practices and standards for optimizing medication use. Proficiency in Microsoft Office applications, including Access, Excel, PowerPoint and Word. Ability to work with all ages, backgrounds, ethnicities, and life experiences. A robust understanding of chronic health condition management and population management. Motivational Interviewing proficiency. Ability to prioritize and resolve critical issues efficiently and effectively. Detail oriented, with strong organizational skills and multi-tasking abilities. Very strong working knowledge and proficiency with technology and business software (Microsoft Office). Experience with Electronic Medical Records. Willingness and ability to learn and utilize new technology and procedures that will continue to develop in their role and throughout the organization. Ability to work independently with minimal supervision and as part of a team. Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org.

Posted 30+ days ago

Movement Disorder & General Neurologist- Southbridge-logo
Movement Disorder & General Neurologist- Southbridge
UMass Memorial Health CareSouthbridge, MA
Are you a current UMass Memorial Health caregiver? CLICK HERE to apply through your Workday account. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. UMass Memorial Health-Harrington Hospital is seeking a Movement Disorder Neurologist to join their Community Medical Group Practice in Southbridge, Massachusetts. General Neurologists are also welcome to apply. Our Neurology department specializes in neuromuscular diseases including: Neuroimmunologic disorders Neuropathy Myopathy/ myositis Motor neuron diseases Multiple Sclerosis Epilepsy Parkinson's disease Stroke Why UMass Memorial Health: Centrally located in Massachusetts, UMass Memorial is the premier health care system in the region, noted for our academic excellence and leading cutting-edge research. Many of our physicians are both clinicians of UMass Memorial Health and faculty of UMass Chan Medical School. As such, we serve as the bridge between both institutions, working collaboratively as physicians and researchers from different specialties and areas of expertise. All of us are continuously learning, therefore we prioritize physician professional development to invest in the growth of our physicians. As a Lean organization, UMass Memorial Health is committed to constant innovation. How to apply: Should you have any questions regarding the position or any complications submitting an application with us, please feel free to reach out to Patrick Hannon, Provider Recruiter at patrick.hannon@umassmemorial.org All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Posted 1 week ago

Machine Learning Engineer II - Health Insights-logo
Machine Learning Engineer II - Health Insights
WhoopBoston, MA
WHOOP is an advanced health and fitness wearable, on a mission to unlock human performance. WHOOP empowers its members to improve their health and perform at a higher level by providing a deep understanding of their bodies and daily lives. The Health Insights team is responsible for developing novel algorithms and features that expand our health capabilities. Our work spans several key areas, including women's health, medical device-grade metrics, wellness monitoring, longevity research, and emerging health insights. We combine continuous physiological data with clinical research and expert knowledge to generate features that are both scientifically grounded and deeply impactful for members. As a Machine Learning Engineer II on our Health Insights team, you will help develop and deploy machine learning systems that deliver meaningful, personalized health metrics to millions of members. You will work at the intersection of data science, backend engineering, and health research, contributing to scalable ML solutions built on physiological and behavioral data streams. This role emphasizes robust system design, performance, and reliability in production. RESPONSIBILITIES: Architect and optimize ML systems and models to ensure efficiency and scalability in production environments. Design, implement, and maintain scalable machine learning inference pipelines that power core health features. Deploy models and build robust backend services that integrate seamlessly with the WHOOP platform. Collaborate closely with MLOps and software engineering teams to ensure reliable deployment, monitoring, and infrastructure support for model serving. Establish and uphold performance, observability, and accuracy standards through rigorous testing, validation, and continuous evaluation. QUALIFICATIONS: Bachelor's degree in Computer Science, Machine Learning, Applied Mathematics, Statistics, or a related field. 2+ years of professional experience delivering ML-driven solutions in production environments. Proficient in Python with experience using ML libraries (e.g., scikit-learn, PyTorch, TensorFlow) and numerical packages (e.g., numpy, scipy, pandas). Knowledge of software development best practices including Git, testing, CI/CD, and Docker. Experience operating ML services in production, including monitoring, alerting, and troubleshooting. Exposure to tools and platforms for ML infrastructure (e.g., Airflow, MLflow, AWS/GCP, Kubernetes). Excellent communication skills with the ability to collaborate effectively across technical and non-technical teams. PREFERRED QUALIFICATIONS: Understanding of digital health and physiological monitoring concepts. Knowledge of modern MLOps practices and the full lifecycle of ML systems. Experience with statistical analysis and causal inference methods for deriving actionable insights from observational data. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don't meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Posted 30+ days ago

Team Clinician I-logo
Team Clinician I
ServiceNetGreenfield, MA
Benefits: 401(k) 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Signing bonus Vision insurance Training & development Tuition assistance TEAM CLINICIAN I Developmental & Brain Injury Services Salary Range: $60,000 - 74,000 (Based on experience and credentials) Sign on Bonus: $5,000 Join our dynamic team! Make a difference in the lives of others. Come to work in an environment where you connect with other people, engage in meaningful relationships, and help foster opportunities in the lives of others. Position Summary: Seeking a full-time, Masters-level clinician to join a dynamic clinical team. Our team provides clinical support to adults with developmental disabilities and/or brain injuries and to their care and support teams across a variety of settings including residential group homes, shared living, outreach, and some day programing. We serve a population with a wide range of developmental, mental health, and medical needs who range from mildly to severely disabled. We work cohesively with our nursing and administrative teams to be able to provide well-rounded supports to enhance and maximize the quality of our individuals lives. We offer a competitive salary and excellent benefits package. Work Schedule: Flexible hours within 9am-5pm, Monday-Friday. Position requires regular travel to residential programs. Minimum Position Requirements: Must have a graduate degree from an accredited program in psychology, counseling, clinical social work, applied behavior analysis, or special education. Must have training in function based behavioral assessment and treatment. Must have at least three years of experience working directly with individuals with developmental disabilities and/or brain injury. Must have knowledge of services for people with developmental and intellectual disabilities and/or brain injury, including employment, residential, outpatient, and other community supports. Must have experience with providing services as a part of a interdisciplinary team. Must have excellent oral and written communication skills. Must have proficiency with Microsoft Suite including Outlook, Word, and Excel. General Responsibilities: Coordinate clinical interventions with staff, managers, therapists, psychiatrists, day program, service coordinators, families/guardians etc. Collaborate with our internal care teams that include nurses, direct-care staff, management. Develop rapport with support teams and therapeutic relationships with the people receiving supports. Train residential staff on a variety of clinical topics and interventions. Contribute/facilitate/lead program and department development. Collect and analyze data. Write behavior or other treatment plans and guide proper implementation. Review shift notes and other documentation. Crisis management assistance. Be part of our dynamic clinical team. Benefits / Incentives: Generous PTO (time-off) package. Comprehensive health and dental insurance plans. Life insurance and long-term disability insurance. 403(b) retirement plan. Tuition remission for eligible classes. Opportunities for career development and advancement. And much more Want to learn more about ServiceNet? https://www.servicenet.org/ ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Posted 1 day ago

Shipping & Receiving Specialist-logo
Shipping & Receiving Specialist
Cushman & Wakefield IncBoston, MA
Job Title Shipping & Receiving Specialist Job Description Summary This position involves overseeing the shipping and receiving processes, including verifying and keeping records of incoming and outgoing shipments, preparing items for shipment, and maintaining inventory and tracking of shipping materials. The role requires proficiency in using various technologies, such as CMMS, FedEx, UPS, Outlook, and iPhones to process orders. The employee will determine shipment methods, pack items, affix shipping labels, and ensure outgoing shipments meet specifications. Additional duties include handling incoming mail, driving a company vehicle to various locations in Boston and surrounding areas, and assisting General Maintenance Technicians as needed. The role requires strong organizational skills, physical capability to lift up to 50 pounds, and a customer service-oriented attitude. Job Description Schedule: Monday-Friday (7:00am-3:30pm). Verify and keep records on incoming and outgoing shipments and prepares items for shipment. Utilizes various technologies including but not limited to computerized maintenance management system (CMMS), FedEx, UPS, Outlook email, and Iphone for the purpose of processing shipping/receiving orders. Determine method of shipment, utilizing knowledge of shipping procedures, routes, and rates. Affix shipping labels on packed cartons or stencils identifying shipping information on cartons, using stenciling equipment. Assemble wooden or cardboard containers or selects preassembled containers, packages items into containers using appropriate packing materials. Affix identifying information and shipping instructions onto crates or containers. Post weights and shipping charges, and affix postage. Unpack and examine incoming shipments, reject damaged items, record shortages, and correspond with shipper to rectify damages and shortages. Receive, deliver and route items to various locations. May require driving company vehicle from various locations in Boston, Cambridge, and S. Boston. Follows customer's standard operating procedures (SOP's) related to regulated process. Examine outgoing shipments to ensure shipments meet specifications. Maintain inventory and tracking of shipping materials and supplies. May use hand truck and dolly to move, convey, or hoist shipments from shipping-and-receiving platform to storage or work area. May require lifting and/or moving objects in excess of 50 pounds and pushing up to 100 pounds. Other duties as assigned which may include providing assistance to General Maintenance Technicians. Handle incoming mail from US Post Office, FedEx and UPS. Perform mail runs to pick up mail/packages. MINIMUM REQUIREMENTS High School Diploma or GED. Valid Driver's License. 2+ years of relevant experience. Customer service and professional. Self-starter, motivated, team player with the ability to prioritize work. Demonstrated willingness and ability to work independently and productively and to accept direction. Highly organized and excellent record-keeping abilities. Ability to frequently move and lift 50+ pounds. Proficiency with Microsoft Office Suite preferred. International Air Transport Association (IATA) certification preferred but not required. C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us. INCO: "C&W Services"

Posted 4 days ago

Shift Supervisor (Full-Time)-logo
Shift Supervisor (Full-Time)
AutoZone, Inc.Franklin, MA
AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone's expectation. Shift Supervisors exceeds customer's expectation by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day. Position Responsibilities Assists Store Manager with supervising, training and developing store personnel Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager's absence, on assigned shifts Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised Delegates and ensures store merchandising tasks are completed in a timely manner Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability Ensures all company policies, and loss prevention procedures are followed Utilizes ZNET to help customers locate merchandise or find suitable alternatives Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment) Monitors cash flow, inventory and security control Maintains sales productivity, store appearance and merchandising standards Conducts and reviews all opening and closing procedures Manages emergency situations and conduct proper emergency procedures Follows proper accident procedures Provides feedback regarding AutoZoner performance to the store manager Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment Processes returns and effectively manages inventory Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits Position Requirements High School diploma or equivalent ASE Certified preferred Demonstrates high level of integrity Excellent communication and decision making skills Ability to drive customer service Benefits at AutoZone AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing. Some of these benefits include: Competitive pay and paid time off Unrivaled company culture Medical, dental, vision, life, and short- and long-term disability insurance options Health Savings and Flexible Spending Accounts with wellness rewards Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Program for mental and physical health Opportunities for career growth and tuition reimbursement Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources Fair Chance Statement: An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team. Compensation Range (USD): MIN 15.0 - MID 17.25 - MAX 19.5

Posted 1 week ago

Assistant Store Manager (Sur La Table)-logo
Assistant Store Manager (Sur La Table)
CSC GenerationNatick, MA
With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table - and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we're all here for the same reason - to roll up our sleeves and create happiness through cooking and sharing good food. The Assistant Store Manager contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. This role supports a General Manager (GM) or a Store Manager (SM) in the achievement of sales goals, store operations, and the staffing and performance management of all retail employees. The Assistant Store Manager reports to either a General Manager (GM) or Store Manager (SM). JOB DUTIES AND RESPONSIBILITES: Models and holds employees accountable to customer service standards. Contributes to an environment where employees are informed and capable by supporting and/or delivering training for all employees. Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed. Supports the GM or SM in proactively staffing the store according to retail census and fluctuations in seasonal business needs. Works as a part of a high-performing team to achieve store's sales plan. Supports sales driving initiatives, creates daily agendas and directs selling activities as Manager on Duty. Provides coaching in the moment and performance feedback to employees. May assist the GM or SM in delivering formal performance reviews. Seeks opportunities to increase topline retail sales and directs employees to execute sales driving initiatives. Anticipates and solves problems by taking decisive action, follows up with the GM or SM. Ensures the accuracy and integrity of employee information including, but not limited to, Time and Attendance records and personal data. Manages deliveries according to standard operating procedures (SOPs). Drives and manages inventory events. Controls shrink and retail supply expenses. Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary. Ensures adherence to applicable wage and hour laws. Accurately records time worked according to SLT policy. Appropriately partners with the GM or SM, HQ Retail Operations, Human Resources and other departments as needed or necessary. Demonstrates exceptional verbal and written communication skills with employees, customers, field management and corporate office. Additional responsibilities as assigned by GM or SM. ESSENTIAL FUNCTIONS: Ability to communicate verbally and work cooperatively with employees and customers. Ability to remain in a stationary position for up to 3 hours at a time. Ability to move about the work place coaching and directing employees; selling to customers and retrieving merchandise from storage or sales floor. Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and replenish merchandise. Ability to work a varied schedule to observe employees and customers at different times of the day, week and year. Ability to ascend/descend ladders in order to retrieve and/or move merchandise. Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work. Regular and predictable attendance. Ability to lift and/or move merchandise weighing up to 35 lbs. EXPERIENCE AND REQUIRED QUALIFICATIONS: 1-2 years of progressively responsible retail management experience. Prior experience as a Sur La Table Store Floor Lead, preferred. Experience driving sales and motivating high performing sales teams. Experience training others and holding teams accountable. Proficient in POS Systems. Proficient with MS Office Suite (Outlook, Word and Excel). May require Food Handlers Permit or Food Manager Certification. Sur La Table Core Competencies for Everyone: Focus on the Customer: You inspire and delight your customers. Be Genuine: Your communication style is respectful, effective and sincere. Make the Right Call: You effectively blend knowledge, experience, wisdom & decisive action. Take Ownership: You are committed, responsible and provide solutions. Achieve Results: You meet and exceed goals and expectations. This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice. The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com.

Posted 30+ days ago

Senior Analyst-logo
Senior Analyst
MotionalBoston, MA
What you'll be doing: Conduct primary and secondary research on market trends and competitive dynamics in the autonomous mobility space to inform Motional's long-term strategy Develop and maintain competitor benchmarking materials outlining key movements, commercial and technology strategies, and financial performance to deliver insights to Motional's management team Assist in preparing materials for Board of Directors meetings and other official communications with shareholders Develop and maintain a dynamic market sizing model to quantify total addressable market (TAM) for Motional's target markets/use cases Partner with Finance and Commercialization teams to support ongoing maintenance of Motional's commercial business plan and conduct scenario analysis to pressure test key assumptions Support Engineering teams to develop strategic product roadmaps and assess new opportunities to leverage Motional's technology, and prepare materials for executive review Conduct secondary research to support various strategy development projects (e.g., transportation landscape across key regions, regulatory analysis, product and competitive analysis, etc…) What we're looking for: Bachelor's degree in engineering, business, finance, economics, or other relevant field of study 1-3 years of experience in Strategy Consulting, Corporate Strategy / Development, or other related field, preferably within software/technology or automotive/mobility industries Excellent presentation skills and ability to develop executive-ready materials in PowerPoint or Google Slides High level of intellectual curiosity and ability to grasp new concepts quickly Strong analytical skills, with the ability to interpret both quantitative and qualitative data and synthesize multiple data sources into a cohesive, executive-level deliverable Ability to multitask and work in an organized, detailed manner Self-starter with the ability to deal with ambiguity Bonus points: Experience in the autonomous vehicle or mobility space is a bonus but not required In Return you can expect: A servant leadership focused group where you will lead, grow and be mentored and coached An opportunity to build a world class direct procurement org where you leave your footprint for the next gen Motional vehicles Broad range of exposure from various commodities ranging from sensors to compute, ability to polish and further develop your strategic sourcing skills by collaborating with top notch engineers and various cross functional business leaders An innovative company with talented yet humble people, one of the front runners of the self driving car race

Posted 3 days ago

Teller, Worcester Crossing, Full-Time, Onsite-logo
Teller, Worcester Crossing, Full-Time, Onsite
Digital Federal Credit UnionWorcester, MA
Schedule Mon - Fri 8:30 - 5:30, alt. Thurs/Fridays 10:30-7:30, alt Saturdays 8:30 - 3:30 (40 hours) What You'll Do Summary/Objective: Contribute to DCU's Success Sharing and business goals by identifying members' needs, providing service excellence and helping members achieve their financial goals. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Accurately process all teller transactions such as deposits, withdrawals, loan payments and check cashing, as well as assist with end of day balancing. Understand and explain all DCU products and services and complete member requests. Achieve individual referral goals by identifying the financial needs of new and existing members by building strong business relationships and educate and cross sell appropriate products and services. Adhere to all DCU policies and procedures, which include security compliance and following guidelines intended to limit risk exposure to fraud and losses. May be asked to provide coverage in other DCU areas such as other branches, Information Center, or support departments. Continuously identify and submit efficiency and process improvement ideas Perform other job-related duties as assigned. What You'll Need High School Diploma or equivalent Prior cash handling experience Previous customer service experience preferred Verbal communication skills Technical skills (Windows, Microsoft Office) Bilingual skills a plus What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,900 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares. DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to careers@dcu.org and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position.

Posted 2 days ago

Ofro Contracting Center Of Excellence Contracting Specialist-logo
Ofro Contracting Center Of Excellence Contracting Specialist
PwCBoston, MA
Industry/Sector Not Applicable Specialism IFS - Risk & Quality (R&Q) Management Level Senior Manager Job Description & Summary At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. Those in enterprise risk management at PwC will focus on identifying and mitigating potential risks that could impact an organisation's operations and objectives. You will be responsible for developing business strategies to effectively manage and navigate risks in a rapidly changing business environment. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Risk and Compliance team you are expected to lead the substantive negotiation of complex commercial contracts and collaborate with OFRO risk management and PwC business teams to evaluate contract and related performance risks. As a Senior Manager, you are expected to guide large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You are also responsible for educating stakeholders and clients on contract provisions, revising and negotiating contracts, and developing internal controls to promote contract compliance. Responsibilities Lead the negotiation of intricate commercial contracts Collaborate with risk management and business teams to assess contract risks Guide large-scale projects and enhance processes for achieving results Educate stakeholders and clients on contract terms and compliance Revise and negotiate contracts with client procurement and legal teams Develop and implement internal controls to maintain adherence to contracts Maintain client interactions to drive project success Foster operational excellence through strategic advising and influence What You Must Have High School Diploma 6 years of experience with a minimum of 5 years of experience managing contract negotiations of increasing complexity What Sets You Apart Juris Doctorate preferred Demonstrates in-depth knowledge and/or a proven record of success in the following technical areas: Leading the substantive negotiation of complex commercial contracts Reviewing and revising in-depth risk, legal, and commercial contract terms Understanding of professional service offerings, performance details, and related business strategy Exercising an entrepreneurial, problem-solving mentality and autonomy in managing contract negotiations Explaining contract terms and positions in a collaborative manner to both internal stakeholders and external contract parties Driving process improvement by analyzing current contracting approaches and processes and enhancing contracting efficiency and overall experience Respecting and maintaining confidentiality of client, staff, and firm information Navigating basic independence and other regulatory issues related to audit firms Building and maintaining trust-based relationships Creating an atmosphere of trust and innovation Communicating to influence individuals to achieve goals Meeting critical deadlines with adaptability Proactively facilitating swift resolution of issues Anticipating and addressing stakeholder needs Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $89,000 - $315,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 2 weeks ago

Physical Therapist, Home Health-logo
Physical Therapist, Home Health
Humana Inc.Taunton, MA
Become a part of our caring community and help us put health first As a therapist at CenterWell Home Health, you'll play a vital role in helping patients regain strength, mobility and independence-all from the comfort of their homes. By delivering personalized care that focuses on rehabilitation and functional improvement, you'll empower individuals to overcome physical limitations, perform everyday activities with confidence and enjoy a better quality of life. Taunton MA area As a Home Health Physical Therapist, you will: Plan and administer prescribed skilled physical therapy treatment and training for patients suffering from various injuries, illnesses and functional disabilities to attain highest level of physical function. Test/screen the patient's physical strengths to assist the physician in evaluating the patient's level of function and records findings to develop or pursue treatment programs and establish measurable training objectives. Develop/implement a conditioning/rehabilitation program consistent with physician's Plan of Treatment and the overall goals of the patient/rehab team. Adjust treatment as needed to achieve maximum results. Confer with physician and clinical team members to obtain additional patient information and assist in developing, implementing and revising the therapy treatment program and Plan of Treatment. Provide Physical Therapy Assistants and Home Health Aide staff with written instructions/care plan that reflects current plan of care as related to therapy, supervise/evaluate staffs' performance. Monitor the appropriate completion of documentation by physical therapy assistants and home health aides/personal care workers as part of the supervisory/leadership responsibility. Accurately, promptly and thoroughly document patients' care observations, interventions and evaluations. Assure that interim (verbal) orders received from the physician and physical therapist are promptly and accurately documented, submitted for physician signature and implemented Report patient's progress to the patient's physician, Clinical Manager, staff, patient and family. Submit evaluation, treatment plans, progress reports and discharge summary to the supervisor and care management staff. Use your skills to make an impact Required Experience/Skills: Degree from an accredited Physical Therapy Program (approved by the APTA) Minimum of one year physical therapy experience preferred Current and unrestricted Physical Therapy license Current CPR certification Strong organizational and communication skills A valid driver's license, auto insurance, and reliable transportation are required. Pay Range $60.00 - $83.00 - pay per visit/unit $93,900 - $129,300 per year base pay Scheduled Weekly Hours 0 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $93,900 - $129,300 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers benefits for limited term, variable schedule and per diem associates which are designed to support whole-person well-being. Among these benefits, Humana provides paid time off, 401(k) retirement savings plan, employee assistance program, business travel and accident. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Posted 2 weeks ago

Certified Surgical Technologist-logo
Certified Surgical Technologist
Sturdy Memorial HospitalAttleboro, MA
Under the supervision of a Registered Nurse, assists in the surgical suite during surgical procedures; functions within the protocols, practice guidelines, procedures and physician directives of Sturdy Memorial Hospital, and the Department of Nursing in accordance with the Massachusetts rules and regulations for ancillary health care providers, CDC and OSHA standards, and any other applicable regulatory or accreditation agency. Required Skills/Qualifications/Training/Experience: Demonstrates knowledge of the principles of asepsis and sterile technique, anatomy and physiology and medical terminology Demonstrates knowledge and skill in the care and handling of specimens, special positioning of patients, environmental dangers and complications of surgical procedures Demonstrates manual dexterity, professional ethics, cost containment and knowledge and skill in handling instrumentation and suture Demonstrates an understanding of anatomy and physiology, communications, prostheses, solutions and anesthesia Must meet all criteria associated with responsibilities detailed in this document Must visibly demonstrate commitment to customer relations and all basic concepts of continuous quality improvement and preventing error from reaching the patient Provides timely, positive response to needs of patients, co-workers and physicians Must develop and maintain positive relationships across all areas of responsibility Command of verbal and written English Good organizational skills. Successful completion of orientation Preferred Skills/Qualifications/Training/Experience: Educational Requirements: High school graduate or equivalent Has successfully completed a training program for surgical technology in the Army Navy Air Force Marine Corps or Coast Guard of the United States or in the United States Public Health Service which has been deemed appropriate by the commissioner Surgical technologists are required to complete an accredited educational program for surgical technologists and hold and maintain a certified surgical technologist credential administered by a nationally recognized surgical technologist certifying body accredited by the National Commission for Certifying Agencies and recognized by the American College of Surgeons an d the Association of Surgical Technologists Was employed as a surgical technologist in a surgical facility on or before July 1 2013 Has successfully completed an accredited school of surgical technology but has not as of the date of hire obtained the certified surgical technologist certification. This is provided however that such certification shall be obtained within 12 months of the graduation date License/Certification: Has successfully completed a training program for surgical technology in the Army Navy Air Force Marine Corps or Coast Guard of the United States or in the United States Public Health Service which has been deemed appropriate by the commissioner Surgical technologists are required to complete an accredited educational program for surgical technologists and hold and maintain a certified surgical technologist credential administered by a nationally recognized surgical technologist certifying body accredited by the National Commission for Certifying Agencies and recognized by the American College of Surgeons an d the Association of Surgical Technologists Was employed as a surgical technologist in a surgical facility on or before July 1 2013 Has successfully completed an accredited school of surgical technology but has not as of the date of hire obtained the certified surgical technologist certification. This is provided however that such certification shall be obtained within 12 months of the graduation date BLS certification Age Specific Criteria: Ability to effectively communicate to all age levels served within the scope of the position/assigned areas. Ability to Meet Job Performance Expectations: Must have the ability to perform the essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation. Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.

Posted 30+ days ago

Tufts Medicine logo
Clinical Administration Coordinator I
Tufts MedicineChelmsford, MA

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Job Description

Hours: 40 hours weekly, Monday-Friday. 8am-430pm

Location: New England Neurological Associates, Chelmsford, MA

Job Profile Summary

This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the following Clinical Administration duties: Long-term strategic planning, determines strategic issues and opportunities that could affect practice success, prioritizes and tracks investments across practices, allocates resources and makes decisions regarding practice growth, and develops need to accomplish the practice's vision. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a "hands on" environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An entry level role that typically requires little to no prior knowledge or experience, work is routine or follows standard procedures, work is closely supervised, and communicates information that requires little explanation or interpretation.

Job Overview

Under general supervision, this position supports clinic or office activities and provides administrative support for clinical providers. Assists with the work flow operations of the practice, maintenance of all documents and files, and project-oriented tasks. This position maintains a high level of customer service with frequent contact with patients through telephone and in-person interactions. This position plays an important role in the hospital's revenue cycle process, clinic operations, and patient experience.

Job Description

Preferred Qualifications:

  1. High School diploma or equivalent.

  2. Two (2) years of experience in a hospital, medical office, or clinic.

  3. Bilingual.

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

  1. Schedules patient appointments, including follow-up appointments, internal and external testing and labs, and surgical booking and coordination.

  2. Assists with scheduling template creation and changes.

  3. Answers phones, triages calls, responds to patient requests, takes messages in office or call center setting.

  4. Greets and checks-in patients; verifies patient demographic and insurance information.

  5. Assists with revenue cycle clearance, including registration accuracy, referral management and insurance verification.

  6. Collects copayments.

  7. Prepares medical records and documentation for patient visits, including loading of information into the EMR system.

  8. Takes an active role in monitoring patient flow and communicating delays to patients and providers.

  9. Assists with billing charge entry and reconciliation.

  10. Completes general office work, including faxing, filing, mailing, correspondence, copying, ordering supplies, calendar management and mail distribution.

  11. Provides general clerical support to department physicians.

  12. Participates in performance improvement projects.

Physical Requirements:

  1. Frequent sitting, occasional standing or working, and lifting of 10-15 lbs.

  2. May be exposed to dust and other typical office-like discomforts.

  3. Manual dexterity using fine hand manipulations for computer keyboard operation.

  4. Requires ability to see computer screen and read reports.

  5. Requires ability to hear instructions from physicians and other clinical or nursing staff.

  6. Some exposure to hazardous materials (blood, etc.).

Skills & Abilities:

  1. Good communications skills, both oral and written.

  2. Computer literacy required, including familiarity with email, Microsoft Office programs and scheduling applications.

  3. Excellent interpersonal and organizational skills.

  4. Ability to handle multiple projects and prioritize tasks.

  5. Flexibility in work assignments.

  6. Knowledge of third-party billing.

  7. Ability to maintain confidential medical information.

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org.

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