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Manager of Member Experience & Engagement

JCC Greater BostonNewton Centre, MA

Are you a people person with strong organizational skills, a sharp eye for detail, and a knack for solving problems while delivering excellent customer service? Under the direction of Vice President, Marketing, Membership and Experience, with a dotted line report to the Director of Membership, and in collaboration with the FEJL and Health & Wellness, the Manager of Member Experience and Engagement plays a critical role in shaping how members and guests feel seen, supported, and connected throughout their experience at JCC Greater Boston. This role is a strategic partner in delivering exceptional service, driving member retention, and co-creating opportunities for community connection. Reporting to the VP of Marketing, Membership & Experience, this position leads the design and execution of on-site experiences, lifecycle touchpoints, and member-focused events. This position will work cross-functionally across departments to ensure that every aspect of the in-building journey is welcoming, engaging, and aligned with our brand promise: Find Your Center. This is a year-long, full-time position. While this position requires in-person presence and work is primarily performed on-site, there may be occasional administrative management duties that may be performed remotely making this a hybrid position. JCC Greater Boston is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston’s core values - Belonging, Joyfulness, Collaboration, and Transformation - which resonate with many who do not identify as Jewish. Primary responsibilities include, and are not limited to: Member Experience & Journey Design Lead walk-throughs and building observations to assess and improve the on-site member experience. Make both immediate and longer-term recommendations to various departments based on the observations to improve member experience. Design and implement touchpoints for new members (e.g., First 100 Days onboarding experience) and collaborate with Member Experience Concierge and Membership Marketing Specialist on implementation and execution. Collaborate with Membership, Marketing, and Program teams to ensure seamless integration across lifecycle communications, signage, and service delivery through regular building walk throughs, monthly meetings and close collaboration with marketing membership specialist. Collaborative Event Activation & Engagement Plan, execute, and evaluate signature member events and seasonal activations that drive connection and belonging. Collaborate with Community Engagement staff to support member-led initiatives and micro-community gatherings with the goal of increasing retention and a sense of belonging and connection amongst users and members. Lead the execution of two annual open house events designed to welcome and convert prospective members. Serve as a key partner to the Family Engagement team and Adult Programs Manager to ensure that building-based programs are integrated into the member journey and reflect a welcoming, cohesive experience. Participate in cross-functional planning groups to infuse hospitality and lifecycle thinking into both member-led and staff-led experiences. Cross-functional planning groups will be cohort and program-based. Deliver Impactful and Relevant Frontline Culture & Service Training In partnership with the Director of Membership & Guest Services, co-develop and lead service excellence training for all customer-facing staff Support staff training sessions on established service recovery protocols and escalation pathways, ensuring all frontline team members understand how to respond to member concerns, when to escalate issues, and how to uphold a consistent, high-quality service experience. Support the Director of Membership & Guest Services with member and user conflict reporting, resolution, and follow-up to ensure a timely, thoughtful, and consistent response process. Provide Environment & Signage Oversight Maintain and enhance the experience in communal spaces (e.g., gallery, lobby, JWork, locker rooms). Ensure all member-facing areas reflect JCC values of belonging, hospitality, and inclusion. Collaborate with Marketing and Facilities teams on signage strategy, ensuring clarity and tone are aligned with brand voice. Standard Staff Expectations: Actively create a welcoming dynamic that contributes to an environment where each individual is valued and respected Actively participate as an essential member of the [Aquatics] team. Support JCC Greater Boston’s mission, vision, and values of belonging, joyfulness, collaboration and transformation, including through personal role modeling. Participate in all staff meetings as assigned and contribute to overall organizational success. Attend JCCGB All Staff meetings. Other duties as assigned. Supervisory Responsibilities : None This is a great chance to join JCC Greater Boston's respected and valued, people-orientated workplace of diverse community services providers, which is rapidly growing! Job Details: This full-time, exempt, salaried position offers a comprehensive benefits package, a supportive work environment [with a hybrid work option for some administrative duties], and a competitive starting salary of $57,120 – $62,239 annually . The salary offered will ultimately be determined by relevant qualifications, experience, and JCC's internal equity. About JCC Greater Boston Since opening its doors in 1983, JCC Greater Boston has been committed to its mission of creating a vibrant, inclusive, and diverse community by nurturing meaningful and lasting relationships. Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends. JCC Greater Boston staff enjoy working in an innovative, friendly, and welcoming environment where their talents and contributions are appreciated. In our recent employee survey, staff rated their direct management and organizational alignment experiences close to 90% positive. If you want to upgrade your working experience and have a better work-life balance, we encourage you to explore becoming part of the JCC team! The JCC is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston's core values: Belonging, Joyfulness, Collaboration, and Transformation, which we hope resonate with all. To learn more about what makes JCC Greater Boston a wonderful place to work, please visit our careers page at https://www.bostonjcc.org/careers/ JCC Greater Boston is an equal opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, ancestry, veteran status, marital status, pregnancy, genetic information, or disability. In a continuing effort to maintain and enrich a diverse environment, we actively encourage applications from women and members of underrepresented groups. Requirements Education and Experience: Bachelor’s degree in a related field. 5+ years of experience in customer experience, event management, or hospitality. Experience designing or leading service training programs preferred. Familiarity with feedback platforms (e.g., Medallia, Listen 360) strongly preferred. Equivalent combination of education and experience may be substituted at the JCC’s discretion to meet this minimum hiring criteria. Skills and Abilities: · Strong organizational and project management skills. · Excellent teamwork and collaboration skills · Effective feedback delivery skills · Outstanding communication and interpersonal abilities. · Ability to design and execute experiences that reflect empathy and member-centered thinking. · Self-starter who thrives in collaborative, fast-paced environments. · Capacity to manage multiple initiatives with attention to detail and responsiveness. · Excellent problem-solving and decision-making skills, especially in high-touch environments. Physical Requirements: This position primarily involves standard deskwork and computer usage; work is performed in an office environment with no extreme conditions. Must be able to sit or stand for prolonged periods. Able to work well in a busy, dynamic and sometimes noisy environment involving multiple tasks and priorities. Occasional lifting of up to 10 lbs. (e.g., office supplies, small packages). ADA Statement: Individuals must possess these criteria for knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation and using some other combination of skills and abilities. Benefits In addition to a rewarding career within our supportive, professional, mission-driven, values-driven, and family-centric environment, JCC Greater Boston proudly offers full-time employees a comprehensive and competitive benefits package that includes : Competitive cost-sharing Health and Dental Insurance JCC Sponsored/Paid Health Deductible Reimbursement Account JCC Sponsored/Fully Paid Group Life Insurance/LTD Coverage Generous paid time off supporting a quality work-life balance Tax-deferred 403(b) retirement savings plan and ROTH contribution options Voluntary Supplemental Vision Insurance Additional Voluntary Supplemental Life/ADD coverage for you and your family AbilityAssist Employee Assistance Program (EAP) Norton Cyber Security Program LegalEase Insurance program JCCGB Perks! This position is eligible for a free individual membership to JCC Greater Boston's top class fitness, recreation and wellness facility in Newton – offering virtual and in-person programs including indoor swimming, many fitness classes, and workout facilities, as well as discounts to many JCCGB events, classes, outdoor pool, and more! Complimentary individual membership includes: Use of the Fitness Center at Leventhal-Sidman Access to group fit classes, Arts & Culture adult programming at member rates, Discounts on a variety JCCGB's fitness/wellness programs and services Free wellness events! Discounted child care at JCCGB Early Learning Centers and after-school program Discounted JCCGB camp tuition Benefits are subject to review and change by the Organization, and plan documents are the primary determinant. A Great Place to Work! JCC Greater Boston is consciously evolving as a great place to work! In our recent 2023 employee engagement survey, at least 88% of our staff gave us top ratings on: Supportive colleagues Team camaraderie How their managers treat them Individual autonomy Knowing what their work contributes to and how it impacts others Pride in working for the JCC Program and service quality Holding ourselves accountable Our staff and leadership bring experience, excellence, and commitment to everything we offer and we are dedicated to a culture where all our employees may thrive. Our culture is built on our values, driven by our mission, and nurtured through the expert contributions of our professionals.

Posted 30+ days ago

Technical Program Manager

iSoftTek Solutions IncFramingham, MA

Technical Program Manager Work Location : Framingham, MA (Onsite) Duration: 06 months Years of exp: 12+ Job Description: Technical Program Manager with a Consumer Software focus and strong vendor management experience for a leading Consumer Audio Equipment manufacturer, who will work with the client leadership team and external System on Chip vendors, and needs solid technical and leadership skills. Candidate needs to be comfortable working at a deep technical level, which includes understanding embedded software architecture, design, and implementations; and challenging development teams and external vendors to create the right solution for the client’s product. 1. Candidate shall be able to deep dive technically with teams on SW design & implementation details to deduce guidance for all SW functional teams in client and client’s vendor Qualcomm, including embedded stability triage/analysis. 2. Candidate shall possess knowledge and experience in real-time embedded OS design, concurrent programming, BT, audio, SoC architecture, SoC SW/HW interfaces, OOP, COP, SQL. 3. Candidate shall possess knowledge and experience in SoC and SW engineering process in embedded industry, such as tape-out, bring-up, versioning, CI/CD, branching strategy, KPI metrics, regression tests ….etc. 4. Candidate shall possess full experience in strategic communication externally with SoC vendors and leveraging right level of information based on context for the benefits of client. Candidate shall be succinct in communication both internally and externally. 5. Candidate shall possess full experience in leadership and software project management, well-tracking all actions, activities and follow-up properly with all teams and leaders, leveraging software engineering tools and deducing concise summary for reports and further communication

Posted 30+ days ago

On-Duty Operations Manager (OD)

JCC Greater BostonNewton, MA

Join our team! We are looking for responsible, safety-aware, CPR/AED/First Aid Certified , punctual candidates who demonstrate high professional standards and a strong customer service orientation to join our team. This is an exciting opportunity to join JCC Greater Boston, a vibrant community center, and welcoming workplace with a strong emphasis on teamwork and making a difference in the lives of others. This key role helps us maintain a safe and welcoming environment. Under the supervision of the OD Coordinator, the OD Operations Manager position is a resource for operational oversight and is a reliable, collaborative, and professional presence in the community to support members and staff on duty, particularly outside of prime business hours. This position is primarily responsible for providing staff and members with effective and timely guidance, problem resolution, direction, and interventions to ensure we are providing excellent customer-centric services aligned with JCC Values and maintaining JCC’s conduct and service level expectations. JCC Greater Boston is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston’s core values - Belonging, Joyfulness, Collaboration, and Transformation - which resonate with many who do not identify as Jewish. Primary responsibilities include, and are not limited to: Provide collaborative, communicative and decisive oversight of the building Exhibit a vigilant and active oversight presence and visibility Perform on-going building rounds during shift (at least once every 30 minutes) Respond to calls and requests in a timely manner Provide effective and timely resolution to complex situations/questions, and any concerns, conflicts and issues that arise in a fast-paced environment. Elevate issues to security or other leadership/management as needed Provide support, communication and decision making that prioritizes and supports community safety, and adheres to community standards for conduct and service As the first point of contact of staff, promptly respond to any medical emergency in the building Receive, address, document and share as needed any communication of issues during the shifts and ensure clear, detailed documentation of incident and process timely incident/accident reports for follow up Address suspicious or unsafe behaviors or activity; contact JCC security as needed Foster a welcoming, friendly and respectful environment for all members and staff, modeling this at all times Present professional conduct by introducing yourself, greeting members by first name (if known), smiling, and engaging in friendly conversation Listen to member concerns and suggestions in an attentive manner; effectively addressing concerns in a courteous manner and initiating either full resolution (if possible) or by providing interim remedy to effectively diffuse the situation Enforce all procedures and policies of the JCC Enforce all Health & Fitness department policies and procedures Effectively execute and follow all On-Duty Manager procedures Report all accidents, incident paperwork, issues, and concerns directly to the OD Coordinator; following protocol to follow up with effective documentation Standard staff expectations include and are not limited to: Actively create an inclusive and welcoming environment where each individual is valued, respected, and part of the community. Actively participate as an essential member of the Health & Wellness team, specifically, yet serve the entire community in this key role. Support JCC Greater Boston’s mission, vision, and values of belonging, joyfulness, collaboration, and transformation, including through personal role modeling. Participate in all assigned staff trainings and meetings; contribute to overall organizational success. Record hours worked using the Paylocity system in accordance with the payroll schedule and as outlined during the employee onboarding. Follow JCC Policies and practices/protocols; responsible for being punctual and giving notice of shift coverage when needed per JCC policy. Other duties as assigned. This is a great chance to join JCC Greater Boston's respected and valued, people-orientated workplace of diverse community services providers, which is rapidly growing! This is a regular, non-exempt limited part-time position of 4-18 hours per week. Offering great perks, a supportive, vibrant in-person work environment, and a competitive starting pay rate of $20.00 per hour . The pay rate offered will ultimately be determined by relevant qualifications, experience, and JCC's internal equity. About JCC Greater Boston Since opening its doors in 1983, JCC Greater Boston has been committed to creating a vibrant, inclusive, diverse community by nurturing meaningful, lasting relationships. Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends. JCC Greater Boston staff enjoy working in an innovative, friendly, and welcoming environment where their talents and contributions are appreciated. In our recent employee survey, staff rated their direct management and organizational alignment experiences close to 90% positive. If you want to upgrade your working experience and have a better work-life balance, we encourage you to explore becoming part of the JCC team! The JCC is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston's core values: Belonging, Joyfulness, Collaboration, and Transformation, which we hope resonate with all. To learn more about what makes JCC Greater Boston a wonderful place to work, please visit our careers page at https://www.bostonjcc.org/careers/ JCC Greater Boston is an equal opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, ancestry, veteran status, marital status, pregnancy, genetic information, or disability. In a continuing effort to maintain and enrich a diverse environment, we actively encourage applications from women and members of underrepresented groups. Requirements Education and Experience: Requires a high school diploma or equivalent and at least 1 year of successful experience overseeing a function or people. Equivalent combination of education and experience may be substituted at the JCC’s discretion to meet this minimum hiring criterion. Must currently hold a valid and active CPR/AED/First Aid Certification! Must have strong computer skills: proficiency in Microsoft Outlook, Word, and Excel Skills and Abilities: Requires knowledge and familiarity with the needs of members and families, with the ability to translate ideas and feedback into innovative and meaningful experiences that meet the needs of members and families, including but not limited to: Ability to tactfully handle challenging conversations and situations; trained in de-escalation or willing to be trained. Demonstrates excellent organizational and time management skills. Demonstrates the ability to multitask and manage situations effectively and diplomatically; ability to adapt to evolving needs and circumstances. Demonstrates superb interpersonal and active listening skills, tactful effective communication, persuasion and negotiation skills. History of effective decision-making skills and good judgement. Demonstrates a commitment and excellent ability to build strong relationships with a variety of members. Must be willing to work early mornings, evening and weekend hours. Physical Requirements: This position must be performed onsite. Must be able to work well in a busy, dynamic and sometimes noisy environment involving multiple tasks and priorities. Able to lift and carry up to 40 pounds. Able to sit and kneel, to get eye level with small children. Able to stand and walk for long periods of time (often for an entire shift). ADA Statement: Individuals must possess these criteria for knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation and using some other combination of skills and abilities. Benefits In addition to offering rewarding work and great career opportunities within our mission-driven, values-driven, and family-centric environment , JCC Greater Boston proudly offers employees the generous benefits listed below. JCCGB Perks! Each employee is eligible for access to JCC Greater Boston's top class fitness, recreation and wellness facility in Newton! Seasonal benefits and access to the JCC Fitness Center includes: · Use of the Fitness Center at Leventhal-Sidman JCC during active seasonal employment. · Free or discounted camp enrollment for camp employees’ children – discount prorated base on regularly number of scheduled hours. Benefits are subject to review and change by the Organization, and plan documents are the primary determinant. A Great Place to Work! JCC Greater Boston is consciously evolving as a great place to work! In our recent 2023 employee engagement survey, at least 88% of our staff gave us top ratings on: · Supportive colleagues · Team camaraderie · How their managers treat them · Individual autonomy · Knowing what their work contributes to and how it impacts others · Pride in working for the JCC · Program and service quality · Holding ourselves accountable Our staff and leadership bring experience, excellence, and commitment to everything we offer and we are dedicated to a culture where all our employees may thrive. Our culture is built on our values, driven by our mission, and nurtured through the expert contributions of our professionals.

Posted 30+ days ago

3rd & 2nd Shift Direct Care

Mental Health Association - Western MASpringfield, MA

About MHA MHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About Integration & Community Living (ICL) MHA’s Integration & Community Living (ICL) program supports individuals with developmental disabilities and brain injuries in living independently and meaningfully in the community. In partnership with the Department of Developmental Services (DDS), ICL provides person-centered residential and outreach services throughout Western Massachusetts. With over 60 years of experience, MHA has been a leader in helping individuals transition from institutional settings into homes where they can grow, make choices, and fully participate in community life. Services range from supported and shared living to emergency respite and privately funded care, all tailored to promote independence, dignity, and connection. _______________________________________________________________________________________________ Position Summary As a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s ICL (Integrated Community Living) department. This role involves traveling to different program locations based on staffing needs, offering flexibility and consistent support across the department. You will help foster growth, independence, and community engagement for individuals who have experienced a brain injury resulting in physical limitations, mental health, and/or cognitive challenges. All applicants must be currently CPI/Restraint certified for this program. Pay Rate: $20 an hour Open Shift: Sunday & Monday 11pm-9am, Friday 3pm-11pm & 11pm-9am (38h) Key Responsibilities Provide respectful, person-centered support to participants in daily living activities, personal care, and skill development. Promote community integration by facilitating access to transportation, social activities, and external resources. Support participants' health needs, including medication administration (per MAP standards), appointment scheduling, and monitoring overall wellbeing. Assist with financial skills and money management, maintaining accurate documentation of all expenditures. Respond to emergencies and crisis situations appropriately, following agency protocols and communicating with supervisors. Advocate for participants and help them build self-advocacy skills; serve as a liaison with families, providers, and community supports. Contribute to the development and implementation of Individual Service Plans (ISPs), documenting progress and participation. Maintain accurate and timely documentation, including daily logs, incident reports, and health records. Promote a safe environment by following all safety procedures, assisting with emergency drills, and identifying potential hazards. Collaborate effectively with team members, attend training, maintain certifications (MAP, CPR, First Aid), and actively participate in meetings and supervision. Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements Valid driver’s license, sufficient automobile insurance, an acceptable driving record, and access to a reliable vehicle during working hours. Strong communication, organizational, and computer skills. Adaptability to participants' changing needs. Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid. Must be at least 18 years old. High school diploma or GED required; college degree in human services or a related field preferred. Minimum of six months of relevant experience; experience with individuals with brain injuries, mental health challenges, or developmental disabilities is preferred. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability $20 an hour

Posted 2 weeks ago

IDS Paralegal

Fawkes IDMBoston, MA

Seeking a dedicated IDS Paralegal. In this role, you will support the patent prosecution process by managing Information Disclosure Statements (IDS), ensuring compliance with regulations and timelines. Responsibilities: Prepare and file IDS forms with the United States Patent and Trademark Office (USPTO) and international patent offices as necessary. Conduct thorough reviews of patent files for relevant prior art and citations. Maintain accurate records of incoming and outgoing correspondence related to IDS submissions. Coordinate with patent attorneys to ensure all disclosures are complete and correctly submitted. Assist in organizing and maintaining patent dockets and calendars. Requirements Bachelor's degree or paralegal certificate required. 1-3 years of experience in patent prosecution or IDS. Strong understanding of USPTO practices and procedures pertaining to IDS. Excellent organizational skills and attention to detail. Proficient in Microsoft Office Suite and patent management software.

Posted 30+ days ago

Quality Engineer

Prince Industries LLCPepperell, MA

JOB SUMMARY The Quality Engineer helps support all quality related activities, such as review of quality documentation for PPAP (Production Part Approval Process), failure mode and effects analysis, first article inspection, CPK’s, review, and submission of PPAP’s etc. The Quality Engineer helps ensure the documentation design, implementation and enforcement of the quality management system, procedures and statistical techniques are following the company's objectives and quality certifications. ESSENTIAL DUTIES AND RESPONSIBILITIES Supports the development or specifies inspection and testing mechanisms and equipment. Analyzes production limitations and standards relating to quality issues (i.e., capability studies). Recommends revision of quality specifications when indicated (i.e., AS9100). Responsible for helping to identify and implement any required training related to personnel on quality issues. Works with Engineering and Production on customer complaints (Corrective Actions). Helps to resolve subcontractor quality issues as required with Purchasing as needed. Participates in APQP and follows up to ensure key quality and functional requirements are properly defined and incorporated into proposed designs. Conducts MRB (Material Review Board) actions as needed alongside quality supervisor Reviews and confirms that proper statistical techniques have been used to evaluate the results of prototype, pre-production runs, FAI/PPAP submissions when needed. Helps/Develops Audit schedules as needed. - Lead AS9100 audit Responsible for the on going support and maintenance of the QMS and AS9100 Standard Responsible for leveraging data within the organization to display quality trends for resolution Oversight of quality supervisor and their general functions Additional responsibilities as needed. REQUIRED SKILLS / ATTRIBUTES Strong data collection abilities. Strong ability to manipulate and display data in Microsoft Excel Strong decision making skills SPC experience preferred. Excellent verbal and written communication skills. Ability to effectively present information and respond to questions from customers and personnel as it applies to the job duties. Excellent computer skills to effectively generate reports, input required data or present information. Excellent troubleshooting and problem resolution skills. Excellent organization and prioritization skills. Good knowledge of Quality Certification policies (ISO standards). EDUCATION AND EXPERIENCE Must possess a bachelor’s degree in a related field or equivalent work experience. Minimum of 5 years’ experience in all phases of related quality management. Experience in manufacturing work environment. Certification, formal training, or continuing education preferred. PHYSICAL JOB REQUIREMENTS Regularly required to walk or sit the duration of workday, 8-9 hours. Ability to lift to 45lbs. Occasionally required to sort parts. Occasionally required to scrap parts. Occasionally required to meet with customers over quality issues. Frequently required to perform repetitive hand movements when doing computer work. Specific vision abilities required by this job include close vision in which 20/20 vision or corrected vision to 20/20 vision is required. Occasionally exposed to moving mechanical parts when in the plant. Occasionally exposed to fumes or airborne particles resulting from metalworking coolants and oils. The noise level in the work environment is sometimes loud when working in the plant, in which, hearing protection is required. #indeedcnc

Posted 3 weeks ago

Orthopedic Surgeons Needed for Examination Panel

Dane Street, LLCWorcester, MA

Dane Street has new openings for providers who have available, independent exam space and are interested in supporting our Government Services division, which performs Medical Disability Exams for Veterans of the United States Military. We are working with the Department of Veterans Affairs (VA) to address the backlog of these exams, and there are currently a considerable number of exams available in your area. These Medical Disability Exams are crucial in the VA process for determining the benefits Veterans can receive because of service-connected health issues. Here are some key highlights of this important work: · Objectivity: Focus solely on objective evaluations. You will not treat or diagnose patients. · Flexibility: Create schedules based on your availability without impacting your existing practice. · Direct Compensation: Get paid directly by Dane Street with no rigorous claims process for the work completed. Dane Street, founded in 2008 as an Independent Review Organization (IRO) that conducts medical exams across many lines of business, is proud to perform these Medical Disability Exams as we make a difference in the lives of our veterans. We hope you will join us!

Posted 30+ days ago

Clinical Director

Mental Health Association - Western MASpringfield, MA

About MHA MHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About the GRIT Program The GRIT program by the Mental Health Association (MHA) offers residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. GRIT provides a structured, supportive environment focused on recovery, personal growth, and long-term stability. Residents engage in individualized counseling, recovery-focused programming, and community activities like education, job training, or employment. With locations in Springfield (men’s programs) and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with access to vital resources. A skilled, multidisciplinary team works closely with each resident to build a strong foundation for recovery and create personalized aftercare plans for a successful return to the community. _______________________________________________________________________________________________ Position Summary Mental Health Association (MHA) is seeking a dedicated and experienced Clinical Director to provide leadership and clinical oversight in a residential recovery program. This role is ideal for a licensed clinician who is passionate about empowering individuals on their recovery journey and fostering a supportive, person-centered environment. The Clinical Director will be responsible for supervising clinical staff, guiding treatment practices, ensuring regulatory compliance, and contributing to the overall success and stability of the program. Pay Rate: $70,000 annually Schedule: Monday through Friday 9am-5pm (40h) Key Responsibilities Provide day-to-day clinical leadership and oversight for the GRIT residential recovery program, ensuring a safe and recovery-focused environment. Supervise a team of clinicians through regular clinical supervision, support, and performance monitoring. Ensure timely and accurate completion of clinical documentation, including assessments, treatment plans, and progress notes. Provide or oversee clinical services as appropriate to support program needs and maintain therapeutic engagement. Lead team meetings, support treatment planning, and facilitate training on topics such as dual diagnosis, trauma-informed care, and crisis response. Conduct monthly chart audits, support utilization reviews, and ensure compliance with BSAS and MHA standards. Participate in the on-call rotation and provide clinical support during crises. Collaborate with the Program Director on program planning, implementation of best practices, and maintaining a therapeutic milieu. Coordinate care with external providers and serve as a liaison to community partners and licensing bodies. Lead or oversee the review of critical incidents and ensure proper documentation and follow-up. Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements Valid driver’s license, reliable vehicle, sufficient automobile insurance, and an acceptable driving record. Master’s Degree in social work, counseling, psychology, or a related field (required). LCSW, LICSW, LMHC, or LADC 1 (required) – license-eligible candidates will be considered. Experience working with individuals with co-occurring substance use and mental health conditions. Strong understanding of recovery principles, trauma-informed care, and evidence-based practices. Experience supervising clinical staff in a residential or behavioral health setting preferred. Spanish-speaking candidates strongly encouraged to apply. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability $70,000 annually

Posted 3 weeks ago

Freelance Brand Expert

Charlotte TilburyBoston, MA

Charlotte Tilbury is currently recruiting Freelance Brand Experts to join the team. This position will be part of the Charlotte Tilbury freelance Brand Expert team. As a member of the Charlotte Tilbury Freelance Brand Expert team you will need strong artistry, sales and service talents. You will be teaching customers Charlotte’s secrets of artistry learnt in over 20 years of working at the top of the industry with top celebrities and brands. You will deliver Charlotte’s philosophy of artistry made easy, and be part of the building an amazing beauty business. You will need to be sales driven and have experience in beauty and retail. Requirements The Freelance Brand Expert role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Brand Expert drives business in store through exceptional makeup artistry and customer service. The Freelance Brand Expert will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience. Benefits Main Duties: Sales: Strive to achieves event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines. Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service. Team Work: Demonstrate a positive ad cooperative approach towards your work and your colleagues Assist and maintain an atmosphere of open and positive communication, professionalism ad creativity at all times. Operations: Ensure the counter/gondola is “customer ready” from open to close of business Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork) Apply for this job

Posted 30+ days ago

Family Medicine Physician

Greenlife Healthcare StaffingFitchburg, MA

Internist/Family Medicine Physician – Fitchburg, MA (#3170) Location: Fitchburg, MA Employment Type: Full-Time Salary: $154,000 - $225,000 annually Position Overview: We are seeking a mission-driven Internist/Family Medicine Physician to join a Federally Qualified Health Center (FQHC) in Fitchburg, MA. This role involves providing comprehensive primary care to underserved populations, managing chronic and acute conditions, and collaborating with multidisciplinary teams to promote health equity and community wellness. Why Join Us? Competitive Compensation: Earn $154,000 - $225,000 annually (salary based on experience and credentials). Comprehensive Benefits: Health insurance 401K benefits Paid time off CME Reimbursement Up to $5,000 relocation reimbursement Work Schedule: Full-time (36 clinical hours + 4 administrative hours per week). Professional Growth: Mentorship for new graduates and opportunities to lead initiatives in community health. Impactful Work: Serve diverse populations and reduce healthcare disparities in a mission-driven FQHC. Qualifications: Education: MD or DO degree from an accredited medical school. Licensure/Certifications: Must have an active Massachusetts medical license. Board Certified or Board Eligible in Internal Medicine or Family Medicine. Experience: Open to new graduates; experience in primary care or community health settings is a plus. Technical Skills: Proficiency in managing chronic diseases (e.g., diabetes, hypertension), preventive care, and EHR systems. Soft Skills: Cultural competency, strong communication, empathy, and commitment to underserved communities. Key Responsibilities: Provide full-spectrum primary care to patients of all ages in an FQHC setting. Diagnose and treat acute and chronic illnesses, emphasizing preventive care. Collaborate with behavioral health specialists, nurses, and social workers for integrated care. Participate in quality improvement initiatives and meet FQHC regulatory standards. Complete administrative tasks, including timely documentation and care coordination. Mentor clinical staff and engage in community health education programs.

Posted 30+ days ago

CFD Solver Developer

Flexcompute Inc.Watertown, MA

Flexcompute is an early-stage technology startup that develops ultra-fast simulation technology to help companies to design and optimize technology products. Our award-winning products are used to design airplanes, wind turbines, quantum computing chips, VR/AR headsets, data centers, and smartphones. Our team consists of world-renowned experts in scientific computing, and we have a global team working remotely from Europe, Asia, North and South America. At Flexcompute, we value innovation, excellence, and collaboration. Our culture is one of openness, where all ideas are welcome, and everyone’s voice is heard. We believe that the best solutions are created through collaboration, and we encourage our team members to work together to solve complex problems. We also believe in supporting our team members in achieving their goals and providing opportunities for growth. Job Summary: Flexcompute is seeking an experienced software developer to contribute to a modern Computational Fluid Dynamics simulation software designed for multi-node CPUs and GPUs. The successful candidate will have a critical role in designing and implementing cutting-edge algorithms with an emphasis on speed, robustness, accuracy, and scalability. This position offers a unique opportunity to explore state-of-the-art CFD and computational geometry algorithms in a production environment. The candidate will gain experience working with highly experienced professionals and be an integral part of the product development, release, maintenance, and support phases. Over time, the strong collaborative nature of this role offers exposure to Flexcompute’s sophisticated multi-physics simulation and design optimization technologies. What You Will Do: Independently implement, test, and document new solver and meshing features Profile and optimize feature implementation to improve speed and scalability on CPUs/GPUs Contribute to a clean and maintainable API for various functionalities Contribute to general source code maintenance and other relevant software development activities (bug fixes, support, etc) Collaborate with teams developing the user-interface and scientific visualization tools/technologies Collaborate with Product Management, QA, and Documentation teams to accomplish product milestones in a timely manner Follow sound software engineering practices. The code we write today will underpin our platform simulation products for years to come – it needs to be maintainable, extensible and robust Make user experience a priority. We strive to make the complexity inherent in fluid simulations manageable by way of intuitive controls and straightforward workflows Deliver robust and high-performance simulations for industrial applications that involve management of large amounts of data Requirements Basics: Strong background in Fluid Mechanics, Structural Mechanics, Aeroacoustics, Conjugate Heat Transfer, or adjacent fields Knowledge of numerical methods for solving discretized Navier Stokes equations for Incompressible or Compressible Flows Basics of computational geometry and meshing requirements for CFD simulations Proven experience in and contributions to complex CFD solvers C++ for scientific computing and Python (or similar) for scripting Master degree or PhD in an applicable technical field with 0-3 years of industry experience Familiar with version control systems such as git and the Linux command line Preferred: Industry experience with implementation and testing of new features in commercial CFD solvers Prior experience in working collaboratively in a medium sized distributed development team PhD in Computational Science and Engineering, Mechanical Engineering or Aerospace Engineering Expertise in one or more of the following topics: Linear solvers and convergence acceleration of CFD solvers (Multigrid algorithms, etc) Immersed Boundary, Overset, Adaptive Mesh Refinement methods Turbulence modeling and wall-functions (RANS, hybrid RANS-LES) Multi-physics simulations: including fluid-structure interaction and conjugate heat transfer Surface and volumetric meshing for CFD Development of scalable, parallel CFD solvers using MPI, OpenMP, or CUDA How You Will Be Successful: We welcome you to apply even if you don’t match every requirement posted for this role. No one candidate will be a 100% perfect match to our description, so if you are passionate about working on the next evolution in simulation software and have similar experience to what we are looking for, we encourage you to apply. Diverse backgrounds and experiences promote innovation, and our goal is to build a team that encompasses a variety of backgrounds, experiences, and skills. Benefits Competitive compensation with equity of a fast-growing startup. Medical, dental, and vision health insurance. 401(k) Contribution. Gym allowance. Friendly, thoughtful, and intelligent coworkers. Join Us As our market and products grow, we are rapidly expanding and searching for partners who are eager to grow in a dynamic environment, possess an entrepreneurial spirit, and can scale our team. Flexcompute is dedicated to providing equal employment opportunities. We firmly believe that talent from diverse backgrounds can bring our company a rich and varied perspective. We warmly welcome candidates from all backgrounds to join us on this passionate and challenging journey, together facing the most compelling challenges in engineering computation. Join Flexcompute, where your expertise in advanced computing will contribute to accelerating innovation in various fields for the next industrial renaissance. Flexcompute is dedicated to promoting diversity, equity, and inclusion in the workplace. We are an equal opportunity employer that recognizes the value of diverse perspectives in achieving our mission. We encourage candidates from all backgrounds to apply.

Posted 30+ days ago

Signature Event Assistant

The Trustees of ReservationsBeverly, MA

Who We Are: Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is Massachusetts’ premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website, www.thetrustees.org . Posting Information: Salary/Hourly Rate: $16-$18/hour Hours per week: 25 Job Classification: Seasonal, non-exempt Job Type: Onsite Duration: 9/15/2025 - 11/15/2025 Location: Long Hill, Beverly, MA What You’ll Do: The Role: Over the past four years, Halloween on the Hill has become an extremely popular family friendly event bringing significant awareness and visitation to Long Hil. Over 1,500 carved pumpkins are displayed creatively in throughout the trail and the large-scale sets are an audience draw. A similar event takes place at Naumkeag in Stockbridge. This event brought in over 21,000 people Long Hill in 2024. Reporting to both the Property Director and Senior Regional Engagement Manager, the Signature Event Assistant, supports Long Hill’s event, Halloween on the Hill in a variety of areas. The Event Assistant tasks may include providing retail support, welcoming people to the property, checking visitors in, selling concessions, parking, and monitoring visitor safety. The event runs October 3 – October 30, Wednesday through Sundays with the exception of the last week of October when the event is open daily Monday, October 27 – Thursday, October 30. The ideal candidate has excellent customer services skills, remains calm under pressure, and arrives for each shift in a timely fashion. If interested, there is an opportunity to help with event set-up in September and breakdown in November for additional hours. Specifically, you’ll: Support visitor services on the days of the events, including retail support, welcoming people to the property, checking visitors in, concessions, parking, and monitoring for safety. Provide exemplary external and internal customer service Bring a fun spirit Support the Halloween on the Hill team to produce a successful event. This is a seasonal, non-exempt position reporting directly to the Property Director and Senior Regional Engagement Manager. Requirements What You’ll Need: Skills and Experience: Minimum of 1-3 years of related experience Minimum of high school diploma or GED Excellent “people skills” to inspire, motivate, and work cooperatively and harmoniously with fellow employees, volunteers, committees, members, and the public. Retail or customer service experience a plus. Proven ability to work independently and collaboratively as a team member. Proven ability to complete assigned tasks and projects, meet deadlines, and manage multiple tasks. Strong commitment to the mission of The Trustees of Reservations. Ability to work nights and weekends is required. Other duties as assigned. Eligibility Criteria: The ability to work in all weather conditions Lift up to 30 pounds Push and pull heavy objects Able to be on feet for 4 – 6 hours at a time Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment. A valid driver’s license, as well as a satisfactory driving record as outlined in The Trustees’ driving policy. [if needed] A satisfactory criminal background (CORI) check. Don’t quite have all the skills and experience listed above? We still want to hear from you! Research shows that historically marginalized groups are less likely to apply if they do not meet every single requirement. We are committed to building a diverse team and encourage you to apply even if you are missing some of the skills and experience above. Questions? Contact our People team at people@thetrustees.org Benefits Your Benefits (No Benefits) Sick time: 40 hours Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions. Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns. Equal Opportunity and Diversity: The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, ethnicity, sex, gender, sexual preferences, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with varying abilities, women, and LGBTQ+ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission. The Trustees’ commitment to advancing the organization’s vision for this work may be found here: Diversity, Belonging, Inclusion and Equity . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We are committed to creating an inclusive and accessible work environment. To request reasonable accommodation during the application or interview process, please contact us at people@thetrustees.org .

Posted 30+ days ago

Orthopedic Surgeons Needed for Examination Panel

Dane Street, LLCMarlborough, MA

Posted 30+ days ago

Remote - Licensed Practical Nurse (LPN) - Massachusetts Licensure Required

CareHarmonyFall River, MA

CareHarmony’s Care Coordinators (LPN) (NLC) (LVN) work comprehensively with providers to deliver value-based care management initiatives for their patients CareHarmony is seeking an experienced Licensed Practical Nurse – LPN Nurse (LPN) (NLC) (LVN) with at least 3 years of direct patient-facing work experience; that thrives in a fast-paced environment, is self-motivated, has impeccable attention to detail, and values the impact they can have on a patient’s healthcare journey. You will have experience identifying resources and coordinating needs for chronic care management patients. What's in it for you? Fully remote position - Work from the comfort of your own home in cozy clothes without a commute. Score! Consistent schedule - Full-Time Monday – Friday, no weekends, rotational on-call-once per year on average. Career growth - Many of our team members move up in the company at a faster-than-average rate. We love to see our people succeed! Requirements Responsibilities: Manage patient census with a resolution-driven approach to close gaps in clinical and non-clinical patient care. Identify and coordinate community resources with patients that would benefit their care. Provide patient education and health literacy on the management of chronic conditions. Perform medication management, including identifying potential medication concerns, reconciliation, adherence, and coordinating refills. Assist in ensuring timely delivery of services to your patients; Home Health, DME, Home Infusion, and other critical needs. Resolve patients' questions and create an open dialogue to understand needs. Assist/Manage referrals and appointment scheduling. Additional Requirements: Active Massachusetts License (LPN) Technical aptitude – Microsoft Office Suite Excellent written and verbal communication skills Plusses: Epic Experience Bilingual Additional state licensures (LPN) Remote Requirements: Must have active high-speed Wi-Fi Must have a home office or HIPAA-compliant workspace Physical Requirements This position is sedentary and will require sitting for long periods of time This position will require the ability to speak clearly and listen attentively, often by telephone, for an extended period of time The position will require the ability to understand, process, and take thorough notes in real-time on telephone conversations Benefits Health Benefits (core medical, dental, vision) Paid Holidays Paid Time Off (PTO) Sick Time Off (STO) Pay: $22/hr-$28/hr Opportunities to pick up OT to increase earnings

Posted 30+ days ago

2nd Shift Direct Care

Mental Health Association - Western MASpringfield, MA

Posted 30+ days ago

Medical Interpreter

Baystate InterpretersBurlington, MA

On-site Interpreter (Independent Contractor) Baystate Interpreters, Inc. is seeking dedicated and professional interpreters to join our team as 1099 independent contractors . In this vital role, you will facilitate communication in various settings, enabling effective interactions in education, Medical , legal, and community environments. Our ideal candidates are flexible, reliable, and possess a keen understanding of the cultural nuances involved in interpreting. This position offers competitive per diem rates and the opportunity to broaden your skill set, particularly in specialized fields such as medical and legal interpretation. About Us At Baystate Interpreters, Inc ., we are bridging communication gaps by offering precise and dependable language services anytime, anywhere through innovative solutions. Founded in 2001, Baystate Interpreters, Inc. provides essential interpreting and translation services that improve the lives of the communities we serve. We accomplish this by ensuring comprehensive language access in over 350 languages, serving more than 2,200 clients with a diverse, highly skilled team and a network of experienced contract interpreters. Excellence in interpretation is key to our collective success, and it is achieved by partnering with the most skilled and highly qualified interpreters in the industry. Our commitment to quality and interpreter training can help you jumpstart your career as an interpreter today! Key Responsibilities: Adhere to all Baystate Interpreters, Inc. policies related to information security and confidentiality including but not limited to HIPAA, FERPA, GLBA, and other relevant regulatory requirements. Provide accurate on-site interpretation between English and designated target languages. Follow interpreter protocols and procedures as required by Baystate Interpreters, Inc. and respective clients. Follow all interpreter ethics standards, including those set by the IMIA (International Medical Interpreters Association), the National Council on Interpreting in Health Care (NCIHC), the American Translators Association (ATA), the National Association of Judiciary Interpreters and Translators (NAJIT), and the International Organization for Standardization (ISO). Uphold principles of confidentiality, accuracy, impartiality, professionalism, and cultural competence in every assignment. Establish and maintain positive, professional interactions with patients, customers, healthcare providers, and clinical staff. Continuously improve specialized vocabulary and subject matter knowledge (e.g., medical, legal, social services) to meet client needs. Demonstrate professionalism, neutrality, and confidentiality throughout the interpretation process. Provide high-quality interpretation, ensuring no omissions or additions, while adhering to established industry standards. Exhibit strong interpersonal skills and customer service while assisting clients during sensitive interactions. Effectively manage assignments, demonstrating punctuality, preparedness, and adaptability to meet various client needs and settings. Requirements Qualifications: Must be legally authorized to work in the U.S. Proficiency in English and at least one additional language. Strong communication skills and a composed demeanor in challenging situations. Flexibility and reliability to meet the demands of per diem assignments. Excellent listening, retention, and note-taking skills for accurate interpretation. Familiarity with HIPAA and confidentiality regulations. Required: Completion of a Medical Interpreter Training Course from a well-regarded institution. All languages needed and considered! Benefits Compensation & Benefits Competitive pay : Starting at $25.00 per hour (with potential for higher rates based on experience and specialization). Flexible scheduling : Accept assignments that fit your availability. Professional growth : Opportunities to gain experience in medical, legal, and community interpretation. If you are bilingual, professional, and passionate about helping others through interpretation, we encourage you to apply and become part of our team! 📌 Apply today to join Baystate Interpreters, Inc. and contribute to breaking down language barriers in your community.

Posted 30+ days ago

Certified Nursing Assistant CNA 7-3, 3-11, 11-7 full time

Sunny AcresChelmsford, MA

CNA (Certified Nursing Assistant) Welcome to Sunny Acres, where you can make a difference! Ready to love where you work? Do you want to be valued and have an opportunity to make a meaningful impact? If you answered ‘yes,’ we can’t wait to introduce you to our team of dedicated, caring professionals. Each day will bring something exciting and new; you will be part of the Sunny Acres team and treated like family. You will play a valuable role as a front-line team member, providing direct care to our residents and interacting with family members and other interdisciplinary team members. Sunny Acres Skilled Nursing and Rehabilitation Center and Legacy Care Assisted Living Memory Care, where we’ve been taking care of the people you care about since 1948. Our lovely residents are waiting to meet you and appreciate your service as a CNA in our skilled nursing center and assisted living memory care. Our staff enjoy a quality work environment and feel valued by our encouraging and supportive leadership. CNA (Certified Nursing Assistant) Responsibilities Interact with compassion and deliver assistance with ADLs to residents. Follow established CNA guidelines and company policies. Enjoy a quality work environment and feel valued by our encouraging and supportive leadership. CNA (Certified Nursing Assistant) Benefits Work with a great team Paid lunch Weekly pay. Paid Vacation and PTO Health, Dental, and Vision plus secondary benefit plan options 401K Shift differential on weekends CNA (Certified Nursing Assistant) Qualifications Current CNA license The ideal candidate has a passion for caring for seniors. Will train new graduates! Come join our quiet, friendly family atmosphere. Work Sunny Acres, where we take care of you so that you can take the best care of our seniors.

Posted 30+ days ago

Pilates Instructor

JCC Greater BostonNewton, MA

Are you a Pilates instructor who is passionate about helping clients achieve their health and wellness goals? JCC Greater Boston in Newton, MA is looking for a part-time instructor to teach private and semi-private lessons in our state-of-the-art, well-established and comprehensive Pilates Studio. Daytime, weekend, and evening hours are available. Work independently while having support from a collaborative team! JCC Greater Boston is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston’s core values - Belonging, Joyfulness, Collaboration, and Transformation - which resonate with many who do not identify as Jewish. Primary responsibilities include, and are not limited to: Develop safe, effective, and innovative comprehensive Pilates training program for each client Conduct initial client’s complementary assessment and goal setting & recommend a Pilates training program. Instruct both private and semi-private sessions including duets and trios Complete all administrative requirements associated with client management. Act as wellness role model and leader as defined by the Pilates certification and scope of practice. Share responsibility for equipment cleaning Standard staff expectations include and are not limited to: Actively create a welcoming dynamic where each individual feels seen and welcomed. Actively participate as an essential member of the Health and Wellness team. Support JCC Greater Boston’s mission, vision, and values of belonging, joyfulness, collaboration and transformation, including through personal role modeling. Commit to JCC standard of providing excellent customer service Uphold JCC policies and procedures, reporting incidents and concerns to supervisors as needed. Attend JCCGB meetings as assigned Other duties as assigned. Supervisory Responsibilities: None This is a great chance to join JCC Greater Boston's respected and valued, people-orientated workplace of diverse community services providers, which is rapidly growing! This is a limited part-time (initially 5-20 hours p/w, non-exempt position. Offering great perks, a supportive, vibrant, in-person work environment and a competitive starting pay rate of $55.00 – $65.00 per session. The pay rate offered will ultimately be determined by relevant qualifications, experience, and JCC's internal equity. About JCC Greater Boston Since opening its doors in 1983, JCC Greater Boston has been committed to creating a vibrant, inclusive, diverse community by nurturing meaningful, lasting relationships. Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends. JCC Greater Boston staff enjoy working in an innovative, friendly, and welcoming environment where their talents and contributions are appreciated. In our recent employee survey, staff rated their direct management and organizational alignment experiences close to 90% positive. If you want to upgrade your working experience and have a better work-life balance, we encourage you to explore becoming part of the JCC team! The JCC is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston's core values: Belonging, Joyfulness, Collaboration, and Transformation, which we hope resonate with all. To learn more about what makes JCC Greater Boston a wonderful place to work, please visit our careers page at https://www.bostonjcc.org/careers/ JCC Greater Boston is an equal opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, ancestry, veteran status, marital status, pregnancy, genetic information, or disability. In a continuing effort to maintain and enrich a diverse environment, we actively encourage applications from women and members of underrepresented groups. Requirements CPR/AED Certified National Pilates certification Comprehensively trained and experience in Reformer, Mat, etc. Strong customer service experience and relationship-building skills Must be 18 + years of age. Skills and Abilities: Must be a self-starter who takes the initiative. Superb interpersonal and active listening skills Works well independently and with others, building/sustaining collaborative working relationships. Ability to build strong relationships with a variety of stakeholders. Physical Requirements: Must be able to be physically present to work in a fast-paced, busy environment. Position calls for sitting, standing, and walking throughout the building. Routinely lifts, carries, and moves objects weighing up to 45 pounds. ADA Statement: Individuals must possess these criteria for knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation and using some other combination of skills and abilities. Benefits In addition to offering rewarding work and great career opportunities within our mission-driven, values-driven, and family-centric environment, JCC Greater Boston proudly offers employees the generous benefits listed below. JCCGB Perks! Each employee is eligible for a free individual membership to JCC Greater Boston's top class fitness, recreation and wellness facility in Newton – offering virtual and in-person programs including indoor swimming, many fitness classes, and workout facilities, as well as discounts to many JCCGB events, classes, outdoor pool, and more! Complimentary individual membership includes: Use of the Fitness Center at Leventhal-Sidman Access to group fit classes, Arts and Culture adult programming at member rates, Discounts on a variety JCCGB's fitness/wellness programs and services Free wellness events! Benefits are subject to review and change by the Organization, and plan documents are the primary determinant. A Great Place to Work! JCC Greater Boston is consciously evolving as a great place to work! In our recent 2023 employee engagement survey, at least 88% of our staff gave us top ratings on: Supportive colleagues Team camaraderie How their managers treat them Individual autonomy Knowing what their work contributes to and how it impacts others Pride in working for the JCC Program and service quality Holding ourselves accountable Our staff and leadership bring experience, excellence, and commitment to everything we offer and we are dedicated to a culture where all our employees may thrive. Our culture is built on our values, driven by our mission, and nurtured through the expert contributions of our professionals.

Posted 30+ days ago

Kiosk Manager

Clover Food LabSudbury, MA

Do you love food? Do you care about the environment? What if I told you that you could have the best of both worlds if you join us at Clover! We want everybody to eat Clover someday. We take a one-of-a-kind approach to quick-serve meals. All of our ingredients are sourced from local farms and businesses and are prepared using fine dining techniques into delicious and affordable meals without the help of freezers or microwaves. We’re currently looking for Kiosk Managers for our Sudbury, MA and Westford, MA restaurant kiosks within Whole Foods. The Kiosk Manager position is an entry role into leadership at Clover. This is a great opportunity for someone who wants to be a part of Clover and has some experience with food or managing a team. You will help build a team and lead them to make deliciously memorable food that will be the center of cuisine in your area. We value our Kiosk Managers, which is why we encourage idea contributions that will make Clover a better company! Duties All Kiosk Managers are required to: Lead a shift during a part of the day when the General Manager is or is not present Attend Assistant Manager training classes Work closely with Team Members to provide the best possible service to guests Assist with recruitment, orientation, training and development of all in-store employees Successfully promote Clover through positive customer experience Assist with the management of promotions to help grow store sales and customer base Oversee cash Assist in monitoring operations and carrying out corrective actions Understand and follow all company policy and procedures Execute serving the best tasting food Join team in day-to-day restaurant duties The Human Resources department may invite you to participate in a Practical Interview. This gives you the opportunity to interview us. Applicants experience the job hands on, get to know the staff and gain a better understand Clover culture. Additionally, we use the face-to-face interaction as an opportunity to get to know you better. Requirements Kiosk Managers must have: Experience supervising others in foodservice (at Clover or elsewhere) Experience with scheduling, hiring, training and developing people A current ServSafe Certificate A current Allergen Awareness Certificate Demonstrated ability to motivate and lead others A passion for food, a positive attitude and a willingness to work to high standards The ability to stand for prolonged periods of time, and repeated walking, bending, stretching, and occasional lifting (up to 50lbs), with or without reasonable accommodation Able to work a varied schedule that includes evenings and weekends Don’t meet every single requirement? We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be the right candidate for this or other roles. Clover Food Lab is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status. Benefits Some of the perks of working for Clover! Pay is $25 per hour Full health, vision and dental benefits available to full-time benefit-eligible staff Opportunity to learn, grow and build a meaningful career Discount on Clover meals, apparel and shelf-stable groceries sold in our store Free cooking classes Free knife skills 101, 102, 103 classes (custom knife when you pass) Opportunities to attend food-sourcing trips to coffee roasters, farmers, cheese-makers, etc. Opportunities to attend food development meetings, contribute ideas/recipes to the menu $300 referral bonus when you refer a friend to Clover!

Posted 3 weeks ago

Business Development Representative, Expeditionary

NobleBoston, MA

POSITION SUMMARY The Business Development Representative (BDR), for the Expeditionary Domain, is responsible for identifying, establishing, and maintaining sales opportunities including account management and end-user relationships with agencies within the Expeditionary market at the Headquarter and programmatic levels. The BDR is responsible for interacting with customers daily through in-person visits as well as through other communication methods. Primarily, this is accomplished by fulfilling customers’ requirements through order placement, price quoting, product specifications, and general customer questions as well as directly supporting both market and channel sales staff. The BDR must possess the ability to multi-task and use professional time management skills to complete all tasks on or before schedule. The BDR must present a professional appearance, demeanor, and positive, can-do attitude. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform the essential duties outlined below. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. Essential Functions Statements Exceed assigned revenue and profit goals quarterly and against an annual goal. Establish relationships, customers, and opportunities in the expeditionary domain as well as new domain when required, as guided by leadership. Maintain and continually build relationships with customers and vendors. Manage and provide a weekly pipeline of sales opportunities, quotes, and orders. Develop opportunities and insight into the Expeditionary market category at the Headquarter or Programmatic level. Develop requirements with customers for future bids and contract quotations for equipment and services provided by the company. Travel to client locations and attend symposiums, conferences, tradeshows, and exhibitions, and conduct vendor ride-a-longs to cultivate sales opportunities. Actively develop competitive and customer intelligence, and communicate market intelligence, opportunities, and threats to the company. Provide price quotations, and establish proper credit or contract terms, warranties, and delivery dates. Learn and utilize internal systems for processing quotes and orders. Recommend products to customers, based on customers' needs and interests. Perform administrative duties, such as preparing reports, keeping sales records, and filing expense account reports. Assist other Business Development professionals and partner with the sales team on opportunities. Accurately process quotes that have been received either in writing, electronically, or by phone. Develop a marketing strategy to access new contacts within the existing account base. Implement a comprehensive approach for sales, territory/customer strategy, vendor relations, and dealer of records. Conduct continuing market research on specific channels of business and assist in developing market strategy with both market and channel sales team members. Additional Duties Interface and effectively communicate with the management team, staff, customers, subcontractors, vendors, business partners, and suppliers. Responsible for all aspects of the customer sales process including but not limited to phone alls, emails, quotations, and order entry. Submit all required reports to management on time. Generate weekly Sales Report. Produce Target & Opportunity Pipeline Report. Submit Expense Reports. Maintain and update a Google calendar consisting of professional sales calls, in-person meetings, travel, and trade shows. POSITION QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Established understanding of Government Sales and Federal Contracting. Ability to complete work within required deadlines. Ability to carry out skillful negotiations. Strong communication skills. Ability to take care of the customers’ needs while following company procedures. Ability to obtain security clearance (as required). Must possess a valid driver’s license. EDUCATION AND EXPERIENCE Bachelor's Degree preferred. Three years of sales experience; or 5 years of industry experience in place of education. Expeditionary sales experience preferred. COMPUTER SKILLS Google Workspace (Gmail, Google Sheets, and Docs) Netsuite ERP – Noble Primary ERP System Salesforce – Pipeline and Lead tracking Slack App – Instant Messaging Application Concur – Expense Reporting Applications WORK ENVIRONMENT and PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Travel 50%; prolonged standing, walking, and sitting, as well as occasional lifting and moving objects of up to 25 pounds. Equal Opportunity Statement: Noble provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other protected category in accordance with applicable federal, state, and local laws. Noble complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Posted 3 weeks ago

Manager of Member Experience & Engagement

JCC Greater BostonNewton Centre, MA

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Job Description

Are you a people person with strong organizational skills, a sharp eye for detail, and a knack for solving problems while delivering excellent customer service? Under the direction of Vice President, Marketing, Membership and Experience, with a dotted line report to the Director of Membership, and in collaboration with the FEJL and Health & Wellness, the Manager of Member Experience and Engagement plays a critical role in shaping how members and guests feel seen, supported, and connected throughout their experience at JCC Greater Boston. This role is a strategic partner in delivering exceptional service, driving member retention, and co-creating opportunities for community connection. Reporting to the VP of Marketing, Membership & Experience, this position leads the design and execution of on-site experiences, lifecycle touchpoints, and member-focused events. This position will work cross-functionally across departments to ensure that every aspect of the in-building journey is welcoming, engaging, and aligned with our brand promise: Find Your Center. This is a year-long, full-time position. While this position requires in-person presence and work is primarily performed on-site, there may be occasional administrative management duties that may be performed remotely making this a hybrid position.

JCC Greater Boston is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston’s core values - Belonging, Joyfulness, Collaboration, and Transformation - which resonate with many who do not identify as Jewish.

Primary responsibilities include, and are not limited to:

Member Experience & Journey Design

Lead walk-throughs and building observations to assess and improve the on-site member experience. Make both immediate and longer-term recommendations to various departments based on the observations to improve member experience.
Design and implement touchpoints for new members (e.g., First 100 Days onboarding experience) and collaborate with Member Experience Concierge and Membership Marketing Specialist on implementation and execution.
Collaborate with Membership, Marketing, and Program teams to ensure seamless integration across lifecycle communications, signage, and service delivery through regular building walk throughs, monthly meetings and close collaboration with marketing membership specialist.

Collaborative Event Activation & Engagement

Plan, execute, and evaluate signature member events and seasonal activations that drive connection and belonging.
Collaborate with Community Engagement staff to support member-led initiatives and micro-community gatherings with the goal of increasing retention and a sense of belonging and connection amongst users and members.
Lead the execution of two annual open house events designed to welcome and convert prospective members.
Serve as a key partner to the Family Engagement team and Adult Programs Manager to ensure that building-based programs are integrated into the member journey and reflect a welcoming, cohesive experience.
Participate in cross-functional planning groups to infuse hospitality and lifecycle thinking into both member-led and staff-led experiences. Cross-functional planning groups will be cohort and program-based.

Deliver Impactful and Relevant Frontline Culture & Service Training

In partnership with the Director of Membership & Guest Services, co-develop and lead service excellence training for all customer-facing staff
Support staff training sessions on established service recovery protocols and escalation pathways, ensuring all frontline team members understand how to respond to member concerns, when to escalate issues, and how to uphold a consistent, high-quality service experience.
Support the Director of Membership & Guest Services with member and user conflict reporting, resolution, and follow-up to ensure a timely, thoughtful, and consistent response process.

Provide Environment & Signage Oversight

Maintain and enhance the experience in communal spaces (e.g., gallery, lobby, JWork, locker rooms).
Ensure all member-facing areas reflect JCC values of belonging, hospitality, and inclusion.
Collaborate with Marketing and Facilities teams on signage strategy, ensuring clarity and tone are aligned with brand voice.

Standard Staff Expectations:

Actively create a welcoming dynamic that contributes to an environment where each individual is valued and respected
Actively participate as an essential member of the [Aquatics] team.
Support JCC Greater Boston’s mission, vision, and values of belonging, joyfulness, collaboration and transformation, including through personal role modeling.
Participate in all staff meetings as assigned and contribute to overall organizational success.
Attend JCCGB All Staff meetings.
Other duties as assigned.

Supervisory Responsibilities: None

This is a great chance to join JCC Greater Boston's respected and valued, people-orientated workplace of diverse community services providers, which is rapidly growing!

Job Details: This full-time, exempt, salaried position offers a comprehensive benefits package, a supportive work environment [with a hybrid work option for some administrative duties], and a competitive starting salary of $57,120 – $62,239 annually.

The salary offered will ultimately be determined by relevant qualifications, experience, and JCC's internal equity.

About JCC Greater Boston

Since opening its doors in 1983, JCC Greater Boston has been committed to its mission of creating a vibrant, inclusive, and diverse community by nurturing meaningful and lasting relationships. Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends.

JCC Greater Boston staff enjoy working in an innovative, friendly, and welcoming environment where their talents and contributions are appreciated. In our recent employee survey, staff rated their direct management and organizational alignment experiences close to 90% positive. If you want to upgrade your working experience and have a better work-life balance, we encourage you to explore becoming part of the JCC team!

The JCC is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston's core values: Belonging, Joyfulness, Collaboration, and Transformation, which we hope resonate with all.

To learn more about what makes JCC Greater Boston a wonderful place to work, please visit our careers page at https://www.bostonjcc.org/careers/

JCC Greater Boston is an equal opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, ancestry, veteran status, marital status, pregnancy, genetic information, or disability. In a continuing effort to maintain and enrich a diverse environment, we actively encourage applications from women and members of underrepresented groups.

Requirements

Education and Experience:

Bachelor’s degree in a related field.

5+ years of experience in customer experience, event management, or hospitality.

Experience designing or leading service training programs preferred.

Familiarity with feedback platforms (e.g., Medallia, Listen 360) strongly preferred.

Equivalent combination of education and experience may be substituted at the JCC’s discretion to meet this minimum hiring criteria.

Skills and Abilities:

· Strong organizational and project management skills.

· Excellent teamwork and collaboration skills

· Effective feedback delivery skills

· Outstanding communication and interpersonal abilities.

· Ability to design and execute experiences that reflect empathy and member-centered thinking.

· Self-starter who thrives in collaborative, fast-paced environments.

· Capacity to manage multiple initiatives with attention to detail and responsiveness.

· Excellent problem-solving and decision-making skills, especially in high-touch environments.

Physical Requirements: This position primarily involves standard deskwork and computer usage; work is performed in an office environment with no extreme conditions. Must be able to sit or stand for prolonged periods. Able to work well in a busy, dynamic and sometimes noisy environment involving multiple tasks and priorities. Occasional lifting of up to 10 lbs. (e.g., office supplies, small packages).

ADA Statement: Individuals must possess these criteria for knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation and using some other combination of skills and abilities.

Benefits

In addition to a rewarding career within our supportive, professional, mission-driven, values-driven, and family-centric environment, JCC Greater Boston proudly offers full-time employees a comprehensive and competitive benefits package that includes:

Competitive cost-sharing Health and Dental Insurance
JCC Sponsored/Paid Health Deductible Reimbursement Account
JCC Sponsored/Fully Paid Group Life Insurance/LTD Coverage
Generous paid time off supporting a quality work-life balance
Tax-deferred 403(b) retirement savings plan and ROTH contribution options
Voluntary Supplemental Vision Insurance
Additional Voluntary Supplemental Life/ADD coverage for you and your family
AbilityAssist Employee Assistance Program (EAP)
Norton Cyber Security Program
LegalEase Insurance program

JCCGB Perks! This position is eligible for a free individual membership to JCC Greater Boston's top class fitness, recreation and wellness facility in Newton – offering virtual and in-person programs including indoor swimming, many fitness classes, and workout facilities, as well as discounts to many JCCGB events, classes, outdoor pool, and more! Complimentary individual membership includes:

Use of the Fitness Center at Leventhal-Sidman
Access to group fit classes, Arts & Culture adult programming at member rates,
Discounts on a variety JCCGB's fitness/wellness programs and services
Free wellness events!
Discounted child care at JCCGB Early Learning Centers and after-school program
Discounted JCCGB camp tuition

Benefits are subject to review and change by the Organization, and plan documents are the primary determinant.

A Great Place to Work! JCC Greater Boston is consciously evolving as a great place to work! In our recent 2023 employee engagement survey, at least 88% of our staff gave us top ratings on:

Supportive colleagues
Team camaraderie
How their managers treat them
Individual autonomy
Knowing what their work contributes to and how it impacts others
Pride in working for the JCC
Program and service quality
Holding ourselves accountable

Our staff and leadership bring experience, excellence, and commitment to everything we offer and we are dedicated to a culture where all our employees may thrive. Our culture is built on our values, driven by our mission, and nurtured through the expert contributions of our professionals.

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