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Senior Observability Analyst
WhoopBoston, MA
At WHOOP, we are on a mission to unlock human performance. WHOOP empowers its members to take data-driven actions that enhance their ability to perform at a higher level while gaining a deep understanding of their bodies and unique physiology. Data is the lifeblood of WHOOP, and our innovative ML platform serves as the game-changing connective tissue that links this vital resource to teams, applications, and insightful solutions. This platform powers real-time ML processes, cutting-edge science, and bold, visionary decision-making. As a Senior Observability Analyst at WHOOP, you will play a crucial role in developing and maintaining the platform that ensures our member-facing physiological algorithms function correctly across a diverse and evolving member base. Additionally, you will ensure that key stakeholders have timely access to the data that supports these efforts. RESPONSIBILITIES: Develop and deploy robust monitoring and observability tools to track offline and production ML model performance. Enable internal stakeholders to evaluate data quality metrics, identify anomalies, and implement corrective measures. Collaborate with cross-functional teams to understand requirements and use cases, contributing to solution design. Partner closely with cross-functional teams to support new algorithm rollouts, ensuring real-world performance aligns with expectations in real time. Stay informed on emerging technologies, best practices, and trends in data observability, incorporating relevant innovations into our data engineering processes. Leverage AI tools such as Copilot, ChatGPT, and others to drive efficiency, automate workflows, and foster innovation in observability and data quality monitoring. QUALIFICATIONS: Bachelor's degree in Computer Science, Engineering, or a related field. Strong analytical and problem-solving skills, with the ability to interpret complex datasets and derive actionable insights. Experience with physiological data preferred. Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams. Experience with data visualization tools such as Sigma, HEX, or similar. Proven experience writing SQL, SNOWFLAKE preferred. Experience with AWS cloud platform. Keen attention to detail and a structured approach to problem-solving. Knowledge of machine learning techniques and methodologies is a plus. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Posted 30+ days ago

Senior Manager, Customer Success
ArcadiaBoston, MA
Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io . Why This Role Is Important To Arcadia We are seeking a highly skilled and experienced Senior Manager of Customer Success to join our senior customer leadership team. This role will own the relationship with a segment of customers and manage the department of Customer Success Managers (CSMs) who directly support those customers’ operations. Your mission: ensure customer satisfaction, deepen the degree of trust in relationships, and build an outstanding team. Reporting directly to the General Manager of our core customer business, you’ll be a key voice in shaping our customer strategy and delivering value across the business. What Success looks Like In 3 months - Build strong relationships with your direct reports, several initial customers, and internal stakeholders - Gain a deep understanding of the customer portfolio, current team structure, and health metrics - Identify gaps and quick wins in customer delivery, process, and team capability In 6 months - Present a comprehensive plan for customer satisfaction, retention, and referenceability - Launch initiatives to improve customer health, deepen trust in customer relationships, and elevate internal coordination - Build relationships with all customers in the segment In 12 months - Demonstrate measurable improvements in customer health, team accountability, and revenue opportunities - Launch scalable frameworks and coaching models to support ongoing team development - Establish yourself as a go-to leader within the company for the voice of the customer What You'll Be Doing Lead an Arcadia Customer Segment, overseeing a team of CSMs to deliver high-impact outcomes for customers. Typical customers in this segment are growing ACOs and CINs taking on increasing risk in value-based care. Ensure customers realize the full value of Arcadia’s platform by driving adoption, aligning strategic goals, and delivering consistent and reliable outcomes. Develop a high-performing, scalable team culture through coaching, mentorship, and operational excellence. Cultivate deep, trusted relationships with customer executives and lead joint governance on an ongoing basis. Collaborate with sales, product, and engineering to influence product direction and drive long-term customer success. Manage to organization goals around customer satisfaction (NPS) and revenue retention (NDR/GDR). Evaluate team performance by gathering, analyzing, and interpreting data to identify areas to improve timeliness and quality of delivery, the achievement of key metrics, or customer satisfaction Cover the following supervisory responsibilities for department: o Oversee the daily work of the team, o Provide constructive and timely performance evaluations, o Recruit, interview, hire, and train staff, o Handle performance management of employees in accordance with company policy What You'll Bring Bachelor’s degree required, advanced degree or relevant certifications a plus Minimum 7 years; working experience in customer success, strategic account management, or consulting, with at least 3 years leading customer-facing teams Experience managing teams in complex customer environments Track record of managing large enterprise accounts in SaaS, data and analytics, or Health IT companies Proven ability to influence cross-functional teams and drive customer value through partnerships Analytical mindset with the ability to make critical observations, and then translate those insights into strategic action Demonstrated spirit of innovation and continuous improvement Independent idea generation and problem-solving, with the ability to prioritize and manage multiple strategic initiatives simultaneously Excellent presentation and communication skills, including ability to create powerful materials in Microsoft PowerPoint, Excel, Word, etc Would Love For You To Have Experience in Value Based Care and Population Health Management Background working with highly technical, data-driven customers A strategic yet hands-on leadership style, comfortable setting vision and jumping into the details A positive attitude and willingness to adapt to a fast-paced environment Deep empathy for customers and a passion for helping customers and teams succeed Proven track record in leading teams to achieve complicated, challenging objectives What You'll Get The opportunity to: o Design the way in which Arcadia supports its customers o Work alongside the healthcare leaders and innovators that make up Arcadia’s diverse client base Join a mission-driven company that is transforming the healthcare industry and changing the way patients receive care A supportive and remote work-friendly company with personality and heart Excellent benefits including unlimited Flexible Time Off (~21/22 days off per year) About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website . Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website . This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Posted today

Partnership Development Manager, Life Sciences
ArcadiaBoston, MA
Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io . Why This Role Is Important To Arcadia This role entails managing and growing our current channel partner relationships, developing and maintaining a detailed understanding of each partners unique market positioning, and fostering revenue growth through strategic collaborations. As an integral part of our newly established Life Sciences Division, the Partnership Development Manager will work closely with cross-functional teams, including Product, Delivery, Engineering, Data, and Marketing. The ideal candidate will be a proactive self-starter with extensive experience in developing and expanding Life Sciences channel partnerships. They should have a comprehensive understanding of life sciences & pharmaceutical end-users and be able to speak eloquently and at length on real world data (RWD) use cases, across a wide range of medical, R&D, and commercial topics across therapeutic areas. No two Arcadia partners will follow the exact same blueprint. Candidates should have an aptitude for strategic planning and execution that factors in the combination of market position, end customer use case, 3rd party partner landscape, and partner’s own growth plan, to position both parties for success They must be knowledgeable and familiar with the ecosystem, including A) EMR vendors, like Truven and Veradigm B) Real-world data marketplaces like Healthverity C) Data aggregators, like IQVIA and Komodo, as well as D) Datavant’s tokenization. This depth of knowledge will be vital for articulating the value of partnerships, navigating complex negotiations, and building robust, data-driven relationships that align with Arcadia’s strategic objectives. What Success Looks Like In 3 months - Gain in-depth knowledge of Arcadia's offerings, distinct advantages, and market positioning to effectively communicate our unique value proposition - Establish strong relationships with key internal stakeholders and current channel partners, setting the stage for effective collaboration and strategic alignment - Conduct a comprehensive assessment of the current partner landscape, identifying areas for optimization and growth with current partners - Develop a detailed strategic plan for managing and optimizing current partnerships, ensuring that we are taking advantage of every opportunity to drive mutual success with our partners. In 6 months - Demonstrate progress in deepening relationships with existing partners by initiating at least one significant joint project or co-development initiative - Create a recurring meeting and reporting cadence with each key partner to operationalize our joint go-to-market efforts - Successfully build visibility into pipeline from our existing channel partners. - Identify opportunities to expand top of funnel pipeline with each partner - Close and book new channel sales from at least two active partners. - Create and execute joint marketing and sales programs with partners to increase market visibility and lead generation - Establish partner performance KPIs and providing regular performance reports to senior management to inform strategy adjustments and highlight successes In 12 months - Recognized internally as a key leader for driving innovative partnerships and strategic growth in the life sciences sector - Have a clear impact on the Life Sciences Division's growth and Arcadia's market presence, evidenced by measurable increases in revenue and partner-driven opportunities - Continuously refine and optimize the partner management strategy to align with evolving business goals What You'll Be Doing Serving as a key stakeholder in developing and expanding our network of channel partners that are integral to leveraging Arcadia’s data solutions for life sciences Managing and maximizing the value derived from existing channel partnerships, focusing on enhancing our life sciences business and rapidly growing this ecosystem Supporting critical negotiations directly with partners or collaboratively with other stakeholders Working in close partnership with cross-functional teams, including Product, Delivery, Engineering, Data, and Marketing, to ensure seamless integration and support for channel partners Continuously monitoring and analyzing partner performance metrics to optimize the effectiveness of the partnerships and adjust strategies based on evolving market demands Providing regular updates and detailed reports on partnership activities and performance to senior management Staying informed of industry trends and competitive dynamics to proactively identify new partnership opportunities and adapting partnership strategies accordingly What You'll Bring 5+ years of experience in partner or channel management within the life sciences sector Demonstrated success in exceeding revenue goals by effectively managing and expanding strategic partner channels within the life sciences sector In-depth knowledge of the life sciences market, including a robust understanding of real-world data (RWD) applications and industry trends, with specific expertise in leveraging existing channel relationships to drive strategic initiatives and data-centric solutions Strategic thinking and analytical skills, with a ability to synthesize complex information into actionable strategies and deliver on ambitious goals Independence in managing projects and initiatives in a dynamic, fast-paced environment, with a track record of achieving or surpassing business objectives Exceptional communication and interpersonal skills, capable of engaging and influencing senior stakeholders and building long-term strategic relationships Would Love For You To Have A collaborative approach and ability to lead and inspire diverse, cross-functional teams, ensuring alignment with organizational goals and maintaining project timelines Proficient understanding of HIPAA compliance, electronic health records (EHR) systems, and the applications of real world data broadly Thrives in a fast-paced environment, consistently prioritizing urgency and excellence through continuous improvement Technical proficiency with SQL What You'll Get Opportunity to work with a passionate and innovative team committed to making a difference in healthcare Competitive salary and benefits package Career growth and development opportunities in a rapidly growing company Collaborative and inclusive work environment About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website . Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website . This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Posted today

Senior Product Manager, Post Order Experience
XometryBoston, MA
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. Xometry is seeking a Senior Product Manager, Post-Order Experience to own and optimize the customer journey after an order is placed. From order confirmation to delivery and support resolution, your work will ensure every buyer feels informed, confident, and delighted throughout their interaction with Xometry. Responsibilities: Define and prioritize the roadmap for all post-order touchpoints including order tracking, status updates, delays, communications, and support workflows. Collaborate with engineering, design, and customer service to streamline resolution paths and improve transparency. Work cross-functionally with supply chain and logistics teams to reduce turnaround times and ensure SLAs are met. Build and iterate on features that proactively address customer pain points and increase CSAT/NPS. Drive a data-informed approach using experimentation and user research to improve retention and customer loyalty. Act as the voice of the customer internally and develop mechanisms to gather feedback at scale. Qualifications: 5+ years of product management experience, ideally with B2B or transactional platforms. Experience with order management, fulfillment tracking, or support tooling preferred. Strong customer empathy and experience with user-centered product development. Familiarity with agile product development, data tools, and experimentation frameworks. #LI-Hybrid Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Posted 1 week ago

Senior DevSecOps Engineer
XometryBoston, MA
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. Job Overview: We are looking for senior-level cybersecurity professionals with a strong background in one or more of DevSecOps, network security, and security architecture. The DevSecOps Engineer will play a critical role in embedding security into every stage of the software development lifecycle. The ideal candidate will have a minimum of 5+ years of experience in DevSecOps or related fields and a strong understanding of cloud platforms, security automation, and secure coding practices. Key Responsibilities: Collaborate with development, operations, and security teams to integrate security into the CI/CD pipeline, ensuring that security is embedded at every stage of the software development lifecycle. Design, implement, and maintain security automation tools and processes to identify, manage, and remediate vulnerabilities in the development and production environments. Develop and enforce security policies, standards, and best practices for cloud-based and on-premises infrastructure. Monitor and analyze security vulnerabilities and incidents, providing timely and effective remediation. Perform regular security assessments, including code reviews, vulnerability scans, and penetration tests, to ensure the security of applications and infrastructure. Implement and manage security tools such as firewalls, intrusion detection/prevention systems, and endpoint protection. Work with development teams to ensure secure coding practices and compliance with security standards. Lead efforts to secure Kubernetes clusters and containerized environments. Manage infrastructure as code (IaC) using tools like Terraform, OpenTofu, or CloudFormation to ensure secure and scalable deployments. Automate security tasks and processes using Python and shell scripting. Stay up-to-date with the latest security threats, technologies, and industry trends, and apply this knowledge to enhance the security posture of the organization. Participate in incident response and disaster recovery planning and execution. Qualifications: Minimum of 5+ years of experience in DevSecOps, DevOps, or a related field, with a strong focus on security. Experience with AWS or deep fluency in one of GCP or Azure, with a strong desire to expand knowledge into AWS. Proficiency with CI/CD tools such as Github Actions, Jenkins, GitLab CI, or CircleCI, and experience in integrating security tools into these pipelines. Hands-on experience with Kubernetes, including securing and managing clusters in production environments. Proficiency with infrastructure as code (IaC) tools such as Terraform, OpenTofu, or CloudFormation. Strong programming skills in Python and shell scripting for automation and security tasks. Knowledge of security best practices, including secure coding, encryption, authentication, and access control. Excellent problem-solving skills, with the ability to troubleshoot complex security issues. Strong communication skills, with the ability to convey technical security information to non-technical stakeholders. Must be a US Citizen or legal permanent resident (Xometry handles ITAR data) Preferred Qualifications: Experience in security architecture and designing secure systems. Knowledge of JavaScript and securing JavaScript-based applications. Relevant certifications such as CISSP, Security+, or AWS Certified Security – Specialty. Experience with automating security in a microservices architecture. Bachelor’s degree in Computer Science, Information Security, Engineering, or a related field (or equivalent work experience). #LI-Hybrid Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Posted 30+ days ago

Principal Product Manager, Partner Experience
XometryBoston, MA
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. Xometry is seeking a Principal Product Management, Partner Experience to lead the strategy and execution for our manufacturing partner-facing products. You will be responsible for building and optimizing tools that empower thousands of manufacturers across the globe—driving quality, efficiency, and growth. This role is pivotal in ensuring Xometry’s partners have a seamless, productive, and profitable experience from onboarding to order completion. Responsibilities: Define and lead the product vision, roadmap, and strategy for the Partner Experience product domain. Collaborate closely with operations, engineering, and partner support teams to deeply understand the challenges and needs of manufacturers. Identify key friction points in partner onboarding, quoting, fulfillment, and payment, and develop scalable product solutions. Establish and track KPIs related to partner retention, NPS, fulfillment quality, and order success rates. Drive product development in a fast-paced environment, ensuring timely delivery and high-quality execution. Advocate for partners across the organization and ensure their voice is embedded in Xometry’s long-term strategy. Qualifications: 8+ years in product management with at least 3 years leading PMs or product teams Experience building B2B marketplaces, SaaS tools for supply chains, or platforms serving SMBs. Proven track record of solving complex operational or logistical problems through technology. Strong data analysis skills and familiarity with experimentation frameworks. Excellent stakeholder management and communication abilities. #LI-Hybrid Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Posted 1 week ago

Team Lead, Indirect Sales
Constant ContactBoston or Waltham, MA
At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams . Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started! As an Indirect Sales Team Lead at Constant Contact, you will play a crucial role in driving revenue growth within our high-potential mid-market segment. In this player-coach role, you’ll lead, develop, and inspire a team of Account Executives while also managing your own book of business. Your leadership will empower the team to exceed sales targets, and your individual contributions will have a direct impact on company growth. This is a fantastic opportunity for a motivated, results-driven sales professional with a passion for coaching and building high-performing teams. You’ll work closely with cross-functional teams to drive customer success and contribute to the broader sales strategy. OTE for this role is $115,000-$127,500 What you'll do: Lead, coach, and motivate a team of 3–6 Account Executives to meet and exceed individual and team sales goals. Manage your own sales pipeline while identifying and closing new business opportunities. Analyze team performance metrics, identifying trends and areas for improvement to inform strategic decisions. Develop and implement innovative sales strategies to boost team productivity and drive revenue growth. Provide ongoing coaching, mentorship, and professional development to your team. Ensure accountability by setting clear goals and tracking performance on a daily, weekly, and monthly basis. Who You Are: Experience: 1–3 years of inside sales experience, preferably in mid-market or enterprise environments. SaaS or technology sales experience is highly desirable. Sales Acumen: Strong understanding of solution-based selling; experience working with small to medium-sized businesses is a plus. Leadership Potential: Passionate about mentoring others and creating a positive, high-energy team culture. Process-Driven: You take a structured, data-informed approach to sales and team management. Customer-Focused: You’re committed to the success of our partners and go above and beyond to deliver value. Tech-Savvy: Familiarity with Salesforce or similar CRM tools is preferred. Mindset: You bring energy, positivity, and a competitive spirit to everything you do. Collaborative: Comfortable working cross-functionally and open to feedback at all levels. Adaptable: Thrive in a fast-paced environment and embrace change with agility. Analytical: Able to interpret data to make informed decisions and continuously optimize performance. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees $70,000 — $82,500 USD Why You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees. Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com . The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
Posted 1 week ago

Account Executive
Constant ContactWaltham or Boston, MA
At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams . Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started! As an Account Executive, you will be responsible for positioning the value of our Indirect Partner Program, working the full scale of business from small to Enterprise. An Account Executive educates and guides prospects through the buyer’s journey to help them learn how Constant Contact’s Commercial Program can grow their business and manage a pipeline of inbound and self-sourced leads to identify, engage, and develop relationships with potential buyers. You will also strive to grow current accounts by driving engagement and adoption. What you’ll do: Effectively engage with prospects and their internal stakeholders to close new business. Deep discovery with prospects to diagnose pain points and prescribe relevant solutions Conduct compelling, tailored product demonstrations focused on value-selling Take control of the sales process and lead prospects through the journey to becoming a customer Seamlessly handoff new sales to onboarding Cultivate and maintain a deep understanding of the Indirect Partner platform, the Ideal Customer Profile, and the competition. Perceive targets as a minimum threshold to consistently exceed Work collaboratively with marketing, sales, and customer success teams to execute full-funnel revenue growth Who you are: Minimum of 2-3 years of sales experience Diligent and organized self-starter who thrives in a fast-paced environment Superior communication skills, strong closing skills Self-motivated, with high energy and an engaging level of enthusiasm Confidence in giving sales presentations in person or via video conference Proven experience building rapport with and managing business accounts Comfortable interacting with C-Level management Tech-savvy and eager to convey the benefits of the Indirect Partner Program to Mid-Market and Enterprise accounts Superb story-telling abilities General understanding of inbound marketing techniques and tactics Knowledge of CRM software a plus SaaS selling experience is a bonus In addition to base salary this role also includes commission The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees $60,000 — $71,000 USD Why You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees. Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com . The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
Posted 30+ days ago

Sales Consultant - Waltham, MA
Constant ContactWaltham, MA
At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams . Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started! Ready to turn your passion for sales into a career that empowers small businesses? Join Constant Contact's fast-paced, high-energy environment as an Inside Sales Representative. You will convert warm leads into loyal customers by actively listening, asking thoughtful questions, advising , and selling small businesses our best-in-class online marketing practices —all while growing your career with a company that promotes from within! We provide an uncapped commission plan, comprehensive training program and ongoing support to help you thrive! In the past year, over 40% of our Sales Consultants were promoted as a result of their performance. This hybrid role will report to our Waltham, MA office 3 days a week. The first week of training will be fully in-person in office. Do you have what it takes!? What you’ll do: Convert warm leads into paying customers through a high volume of outbound calls Close new business on a daily basis Inspire Small Business Owners all over the country to grow their businesses with our continually evolving suite of Digital Marketing Solutions Conduct needs analysis to determine how to best help prospects based on their needs and marketing challenges Who you are: 1+ years of relevant and successful sales experience Driven to meet and exceed sales objectives Motivated by a fast sales cycle Able to overcome objections Strong passion for helping small businesses succeed Exceptional and persuasive communication skills, both verbal and written Pay Transparency - All Full-Time Employees Base Salary: $46,000—$51,000 USD (Non-exempt; paid hourly) Commission: $20,000 annual on-target earnings for hitting the minimum quota; commission is uncapped Our top performers earn $125,000+ (salary + commission) annually!! The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees $22.12 — $24.52 USD Why You’ll Love Us: We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees. Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us. Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com . The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Notice to Recruiters and Staffing Agencies: Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
Posted 30+ days ago

PTI - Neurodegenerative Disease Senior Scientist
Convergent ResearchWatertown, MA
Parallel Squared Technology Institute (PTI) is a non-profit research institute aiming to catalyze a leap in protein analysis technology and use it to explore new biological frontiers. PTI supports open research and educational opportunities supporting rapid career development for scientists, engineers, and mathematicians. Why? Protein dysfunctions directly cause many diseases, such as Alzheimer’s disease. Yet, proteins remain understudied because of technological hurdles. How? To resolve these limitations, PTI will develop mass tags enabling a new framework for multiplexed protein analysis by mass spectrometry towards achieving 100-fold increase in throughput. Scientists at and collaborating with the institute will use these gains to directly investigate disease mechanisms and resolve problems that have proven intractable for decades. Our proof of principle technology and strategies are outlined at: parallelsq.org . New career opportunities Members of PTI will be supported with industry-level resources to lead research projects and disseminate their discoveries and innovations to the broader biomedical community through frequent publications, presentations, and submissions to public data portals. Summary of Position We are looking for a Senior Scientist who has done research in the neurodegenerative disease space with the aim of analyzing proteins in human brain tissue. This position will focus on Alzheimer’s Disease, but we welcome applicants who have experience in any neurodegenerative disease. In this role, the successful applicant will have the opportunity to be the lead of AD research projects, working closely with co-founders to help achieve PTI’s milestones. In order to be seriously considered for this position, we require a cover letter as part of the candidate’s application. Responsibilities: Lead biological projects related to Alzheimer's Disease (AD) through experimental design, sample preparation for mass spectrometry proteomics, and data analysis & interpretation as a subject matter expert. Collaborate with chemists, research associates, computational scientists and mass spectrometrists to leverage PTI's multiplexing platform for AD projects. Collaborate with external labs and brain repositories. Be the ‘go-to’ person relating to AD projects at PTI. Mentor scientists and research associates. Prepare internal reports and manuscripts, and present results at internal or external scientific meetings as appropriate. Demonstrate a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others. Other duties as assigned. Qualifications: PhD in Biology that involved the preparation and analysis of brain samples, or equivalent working experience. Experience in preparing human brain tissue for downstream protein analyses. Experience with single cell nucleus analysis. Excellent communication and interpersonal skills, record keeping ability, attention to detail. Preferred Qualifications Experience in high throughput tissue sample collection, preparation, and analysis, particularly with human brains. Experience with mass spectrometry proteomics. Basic level of understanding R, Python, or similar computational language. We offer: An opportunity to change the world and work with some of the smartest and the most talented experts from different fields. Excellent medical, dental, and vision insurance with many $0 premium options for you and your family with several national and regional providers. Most employees have more than 20 plan options to choose from. Company-paid group life, AD&D, long- and short-term disability insurance 15 days PTO + 10 sick days per year 18 company holidays + your birthday off $5,000 per year educational reimbursement Up to 16 weeks paid parental leave #LI-KP1 We aim to help fill a structural gap in today's R&D system. We enable fundamental research that requires unusual levels of scale and coordination yet is not rapidly monetizable by industry. We’re bringing together top talent from academia, industry, and startups to build a new model for innovative R&D. As an incubator within the Schmidt Futures Network, we identify high-impact scientific or technical research and development opportunities, ultimately defining and launching these projects as Focused Research Organizations. We are an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other characteristic protected by applicable local, state, or federal law or company policy. We strive for a healthy and safe workplace and strictly prohibit harassment of any kind.
Posted 30+ days ago

Customer Solutions Associate
LogRocketBoston, MA
Come join one of Boston's top startups and help us solve a huge challenge for developers and product teams - understanding customer experience. LogRocket leverages AI to give teams complete visibility into their customer's experience - through pixel-perfect replays of user sessions, actionable insights, technical telemetry, analytics, and more! LogRocket has raised over $50M from our investors including Battery Ventures, Delta-v Capital, and Matrix Partners. LogRocket is looking for an enthusiastic, curious, and product-minded Customer Solutions Associate to help support the needs of our growing customer base. This is a great opportunity for anyone looking to be one of the first members of a growing team and to help build and support cutting-edge AI products and services. In the Customer Solutions Associate role you will help support a number of AI initiatives, as well as work directly with LogRocket customers, collect customer feedback, and help expand LogRocket’s product offerings. We’re looking for a motivated individual who’s excited about working with AI, helping customers accomplish their goals, and making an impact at one of Boston’s top tech startups. If this sounds like you, let’s talk! Role Execute on product initiatives and LogRocket customer requests Become a LogRocket expert, leveraging LogRocket to help customers get the most value from the platform Guide customers on best practices and help them to answer wide-ranging questions Collect customer feedback and help improve LogRocket’s product offerings Assist with data labeling and AI model training efforts Build and optimize internal processes Work closely with our Product and Engineering teams to guide product roadmaps What we're looking for 3+ years experience in an Operations, Data Analytics, or technical role and/or at a tech startup Experience with data analysis, SQL, or buildings AI tools Software development experience is a plus. Must be passionate about technology Customer-focused mindset, with experience working directly with customers Experience working on strict deadlines Endlessly curious and always excited to learn new skills Effective and clear communicator Strong time management skills, ability to prioritize and think critically Benefits & Perks Extensive health, dental, and vision benefits Open vacation policy - we all work hard and take time for ourselves when we need it, no strings attached Fully paid parental leave to any employee welcoming a child into their home 401k and commuter benefits Generous stock options - we all get to own a piece of what we’re building Regular team outings and activities Monthly employee gifts For those in office, catered lunches throughout the week and a fully stocked kitchen with all your favorite snacks LogRocket is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 1 week ago

Digital Customer Success Manager
LogRocketBoston, MA
About LogRocket Founded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity. We've already attracted an elite roster of over 2,800 customers including ClassPass, Capital One, Cisco, and Rippling, just to name a few. Our focus is on building software with care and craftsmanship and our engineering blog posts offer a taste of that. Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding and we're eager to bring talented people onboard to support our growth. We're on a mission to improve society's experience with software and that's where you come in. About You: 1+ years experience in Sales or Sales Development, or Customer Success experience Ability to manage and maintain a high volume of customers Experience owning onboarding, retention/churn, renewals, and upsells You are a subject matter expert and expert in demonstrating, training, and helping clients get value from your solution Proactively act as an advisor to customers to ensure they’re adopting, leveraging, and getting value from your solution through multiple champions across teams Partner with Account Managers to expand relationships across teams and applications that grow revenue and expand executive relationships You have a strong track record of consistently achieving over goal A self-learner and self-starter, able to become a product expert and customer advocate by leading product and use case specific trainings. Partner with the sales team to ensure a smooth transition and onboarding experience. Collaborate cross-functionally with internal teams such as engineering, sales, account management, product, and support A strong communicator with excellent attention to detail Interested in getting a foot into the CS world with growth opportunities Love for start-ups is a must! Benefits & Perks Extensive health, dental, and vision benefits Open vacation policy - we all work hard and take time for ourselves when we need it, no strings attached Three months of fully-paid parental leave to any employee welcoming a child into their home 401k and commuter benefits Generous stock options - we all get to own a piece of what we’re building Regular team outings and activities Flexible working hours and location Monthly employee gifts For those in office, catered lunches throughout the week and a fully stocked kitchen with all your favorite snacks (healthy & non-healthy) Even if you don’t meet all of the listed requirements, we still encourage you to apply. We believe learning is a vital component of success in any role here at LogRocket, and we’re happy to chat with folks from non-traditional backgrounds for our open roles. LogRocket is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 30+ days ago

Talent Network
LogRocketRemote - US or Boston, MA
About LogRocket Founded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity. We've already attracted an elite roster of over 2,500 customers including ClassPass, Capital One, Cisco, and Rippling, just to name a few. Our focus is on building software with care and craftsmanship and our engineering blog posts offer a taste of that. Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding and we're eager to bring talented people onboard to support our growth. We're on a mission to improve society's experience with software and that's where you come in. Benefits & Perks: Catered lunch throughout the week and a fully stocked kitchen with all your favorite snacks (healthy AND un-healthy) when we’re back in the office Open vacation policy - we all work hard and take time for ourselves when we need it, no strings attached Extensive Health, Dental, Vision benefits paid for by us, along with 401k and Commuter benefits Generous stock options - we all get to own a piece of what we’re building Regular team outings and activities (craft nights, boat cruises, excursions out of the city, and many more!) Flexible working hours and location Ample opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup Our team is a diverse group who bring together an eclectic set of experiences. We focus on building our software with care and craftsmanship -- our engineering blog posts give you a taste of that -- and we welcome talented people from all backgrounds. Many of us have important spaces in our lives -- whether it be family, social organizations, schools, or former companies -- and we're doing all we can to make LogRocket another one. LogRocket is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 30+ days ago

Sales Development Representative
LogRocketBoston, MA
About LogRocket Founded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity. We've already attracted an elite roster of over 2,800 customers including ClassPass, Capital One, Cisco, and Rippling, just to name a few. Our focus is on building software with care and craftsmanship and our engineering blog posts offer a taste of that. Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding and we're eager to bring talented people on board to support our growth. We're on a mission to improve society's experience with software - and that's where you come in. We’re expanding our Sales team to drive the continued interest in both our current product’s expansion and our new products. As a Sales Development Representative (SDR), you'll prospect, qualify, and generate opportunities to support the overall growth of the business. LogRocket provides ongoing, one-on-one training and coaching so you can quickly join the ranks of our world-class Sales team! About You No tech experience? That’s okay - we’ll teach you everything you need to know! Self-starter who can multitask and adapt to changing situations Excellent written and verbal communication skills Ability to influence others Ability to create a sense of urgency Driven and dynamic personality - you’re in sales, after all! Tenacious in all aspects of your life; you understand how to get the job done Responsibilities Research and understand LogRocket’s potential customers as they come inbound or are targeted with outreach Leverage LogRocket’s full suite of tools (including LogRocket itself) to send the right message at the right time via email, phone, LinkedIn, intercom, and more Be the driving force behind LogRocket’s lifecycle automation Create testing strategies to improve existing and new processes Generate qualified opportunities for the commercial sales team to convert and close Consistently exceed monthly, quarterly and yearly meeting held and other goals Benefits & Perks Extensive health, dental, and vision benefits Open vacation policy - we all work hard and take time for ourselves when we need it, no strings attached Three months of fully-paid parental leave to any employee welcoming a child into their home 401k and commuter benefits Generous stock options - we all get to own a piece of what we’re building Regular team outings and activities Flexible working hours and location Monthly employee gifts For those in office, catered lunches throughout the week and a fully stocked kitchen with all your favorite snacks (healthy & non-healthy) Even if you don’t meet all of the listed requirements, we still encourage you to apply. We believe learning is a vital component of success in any role here at LogRocket, and we’re happy to chat with folks from non-traditional backgrounds for our open roles. LogRocket is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 30+ days ago

Senior Manager of Community Outreach and Engagement
Marigold HealthBoston, MA
Marigold Health is seeking a passionate and strategic Senior Manager of Outreach & Marketing to lead key initiatives that drive community engagement, support outreach and marketing efforts, and build strong regional partnerships. This role plays a vital part in aligning local outreach and marketing strategies with our mission to support individuals with substance use and mental health challenges through peer-based recovery support. The Senior Manager will oversee and guide Outreach Specialists and Regional Outreach Managers across Massachusetts and Delaware. You will work closely with the Director of Outreach & Marketing and collaborate with cross-functional teams—including business development, operations, and clinical operations—to enhance our enrollment pipeline and ensure members stay engaged long after joining the program. This is a role for someone who thrives in leading high-impact teams across multiple regions, understands the power of community-driven engagement, and has a sharp eye for data-informed strategy and execution. Responsibilities Team Leadership & Regional Coordination Supervise and support Outreach Specialists and Regional Outreach Managers across MA, DE and Washington, DC Provide coaching and development opportunities to regional teams to enhance local strategy execution and team performance. Align outreach strategies with territory-specific client and community needs. Outreach & Enrollment Strategy Lead implementation of outreach initiatives that meet enrollment targets and reflect Marigold’s mission. Explore and pilot new tactics or channels to boost enrollments through existing partner sites. Support team in organizing community events and engagement programs to strengthen partner relationships and drive outreach. Marketing Execution & Brand Alignment Execute corporate and regional marketing campaigns in partnership with internal teams and external vendors. Ensure messaging and outreach materials reflect brand values and support program goals. Use campaign performance data to iterate on content, targeting, and tactics. Partnership & Cross-Functional Collaboration Coordinate with the Business Development team to align outreach activities with partner goals and expectations. Maintain strong relationships with key stakeholders at client sites to support engagement targets. Represent member and community feedback in internal strategy conversations. Onboarding & Engagement Optimization Partner with operations and clinical operations to refine the member onboarding journey. Analyze post-enrollment engagement data and work with peers to address barriers to member retention. Recommend strategies to increase member activation and long-term program participation. Performance Monitoring & Budget Oversight Track and report on outreach and marketing KPIs, including enrollment conversion, engagement, and retention. Assist in managing budgets and resource allocation for regional marketing and outreach efforts. Ensure outreach activities comply with privacy and regulatory standards. Requirements Experience as a Certified Peer or in the Peers recovery space, peer certification is a big plus Bachelor’s degree in marketing, communications, public health, social work, or a related field—or equivalent experience. At least 5 years of experience in community outreach, marketing, or a related function; experience in behavioral health or recovery services is a plus. Demonstrated success managing cross-regional teams with a focus on mentorship and accountability. Comfortable traveling ~50% of the time across MA & DE. Experience collaborating across departments and with external partners to align strategies and goals. Strong written and verbal communication skills, including public speaking and content development. Skilled in data analysis and using performance metrics to inform strategy. Schedule, Reporting & Benefits Full-time, salaried exempt position Reports to : Director of Operations Hybrid role with up to 50% travel Equity in the company 20 days PTO + 9 sick days 8 paid holidays + 2 floating holidays 65% company-paid health insurance for dependents Healthcare & dependent care FSAs 401(k) access $250 quarterly wellness stipend Interview Process After you submit your application, it will be reviewed by the hiring manager and select members of the team. If it seems like we’re a good fit for each other, we will follow up and schedule a 30 - 45 minute Zoom call with one of our team members to get to know you. If we jointly decide to move forward, you can plan to (virtually) attend a 45 video interview with members from our Outreach Team. The final stage would be to meet (2-4) other members of the team via video conference for additional conversations about your approach to collaboration, your relevant experience to current projects, and alignment with our values. All in, you can expect the time commitment for this stage to be 3-4 hours of synchronous interaction, scheduled to fit your needs. If you complete interviews, we will provide a decision or clear next step within five business days. We are ready to hire as soon as we find the right candidate. We can’t wait to meet you! More About Our Company Marigold Health is an early-stage, rapidly growing startup providing services for a range of community based mental health and substance use treatment providers as well as national health insurers. We collaborate with eminent investigators at Brown University and Johns Hopkins and have been publicly recognized by the National Institute on Drug Abuse (NIDA) and the American Psychiatric Association. Our program is a combination of 1-1 coaching and 24/7 anonymous chat support groups accessed over phone, SMS, and app/web. On the backend, proprietary natural language processing tools scale our peer workforce by augmenting group moderation, automating patient outreach, and sending sentiment-based “alerts” to coordinate care with other providers. Following strong results from our first clinical studies, we are entering a period of rapid growth, and expect to expand from 2 states today to 12 by this time next year. Our core values are authenticity , candor , and ambition . Inclusion is at the core of what we do. We’re working to bring care to the most underserved and stigmatized patients. We actively welcome applicants from a wealth of different backgrounds (including but not limited to race, gender, educational background, and sexual orientation). We must have diversity on our team and in our mindsets to be successful in moving the needle on the deeply entrenched and systematic challenges we face. Marigold Health is an equal opportunity employer. Questions? Email c laire.berkner [at] marigoldhealth.com for more information
Posted 30+ days ago

Insurance Relationship Manager
Simply BusinessBoston, MA
Simply Business is a digital insurance brokerage that specializes in one thing: protecting the businesses our customers are working hard to build. We’re doing this by simplifying the insurance-buying process for all small businesses, blending together a combination of technology, data, and insurance knowledge. Our proprietary technology platform allows small business owners to easily search and compare quotes from over 20 top-rated insurance providers, customize their coverage, and purchase and access their policies - all online. Founded in the UK in 2005, Simply Business is an insurtech pioneer with nearly 20 years of experience supporting small businesses. Simply Business is passionate about building an outstanding product for our customers - one that empowers their entrepreneurial spirits. More importantly, we’re doing it all while taking care of our people. We’ve consistently been named a best place to work, including most recently ranking in Built In’s 2025 Best Companies to Work for in the US (Top 100), and Best Places to Work in Boston. We want team members who have the drive to challenge boundaries. If you’re smart and passionate about delivering brilliant customer experiences, we’d love to hear from you. We are looking for a Relationship Manager to join our Commercial team. This role will be a key to Simply Business’ success by building effective relationships with our insurance carrier partners and internal Insurance Product teams to optimize our product offering, expand carrier appetite, and deepen relationships that mutually benefit Simply Business and our carrier partners. This role will report to our Director, Insurer Relations and work closely with our Commercial Business Development and Partnership Teams to influence our carrier strategy in new and ongoing insurer relationships. As a Relationship Manager you will: -Work closely with the Director, Insurer Relations to manage relationships with assigned insurance carriers on our panel -Facilitate open and transparent dialogue between SB and carriers, setting clear expectations internally and externally -Become an extension of the carrier’s team, knowing their pain points and growth aspirations -Collaborate with our Insurance Product teams, who set the broad strategy (lines of business, states, industries, etc.), in order to negotiate expanded appetite with insurance carriers on our panel -Track and report out results and optimization efforts with each carrier with support from our data and analytics team -Report status updates of each carrier to SB management team -Facilitate and oversee all carrier compliance audits -Attend all assigned carrier meetings, documenting meeting outcomes and following through on delivery of action items, travel is required -Manage carrier portal access requirements for our team of licensed producers -Where applicable, oversee assigned carrier new product development efforts on our platform -Negotiate insurance carrier compensation plans aligned with SB revenue targets What We Are Looking For Prior Relationship Management experience is a plus 5+ years of experience within commercial insurance Blend of Admitted and Non Admitted Experience preferred A highly confident relationship builder with the natural ability to engage, build relationships, and understand the needs of our carrier partners balance against those of SB Excellent communication skills and experience delivering compelling pitches, presentations, and proposals based on business and potential partners needs A self-starter with the ability to manage and prioritize your own workload and pipeline to the needs of the business, with effective communication skills The ability to challenge us! We want people who can come in and shape the future of this business and not be afraid to raise questions and help us improve This job description is a summary of and may not entail a comprehensive listing of activities, duties, and responsibilities as they may change based on prior experience and level of knowledge of the candidate. Here are some of the great benefits and perks that come from being a Simply Business employee: -Group plan for medical, dental, vision, and prescription drug coverage -Short term disability, long term disability, and life insurance coverage -Participation in the Company’s bonus program-Participation in 401(k) plan with a 5% employer match -Commuter benefits to help cut down on parking and public transit costs -25 days of vacation time plus 10 sick days and 10 company holidays -A genuine investment in your learning and development-Regular team outings and volunteer opportunities -An awesome office space -A hybrid working model, giving our employees great choice and flexibility to work in a way that’s best for their particular job, their teams, and their lives. Simply Business is an equal opportunity employer. We’re committed to welcoming and helping employees grow within an inclusive & diverse culture. And that commitment starts with our interview process. Once you apply, your info will be reviewed by a team with a mix of levels and experiences. We pride ourselves on fostering a sense of community, which is only made stronger by each individual at SB, so you’ll have the opportunity to meet a variety of people throughout the process. Get excited! Most of our first round interviews will take place over Zoom. In subsequent interviews, there may be an opportunity/expectation to meet team members in person. If it looks like you could be a good fit for the role, we’ll ask you to interview on Zoom first regardless – you’ll need WiFi and a laptop, or a 4G-enabled smartphone. If you don’t have access to either of these, or you need support with your application, get in touch with us at uscareers@simplybusiness.com. Please email us with any questions or if you want to pause your application for a bit – we’ll be happy to keep you updated on future opportunities like the one above. Want more info on working at Simply Business? Check out our careers page: simplybusiness.com/careers/
Posted 30+ days ago

Global Head of Talent Management
Simply BusinessBoston, MA
Simply Business is a digital insurance brokerage that specializes in one thing: protecting the businesses our customers are working hard to build. We’re doing this by simplifying the insurance-buying process for all small businesses, blending together a combination of technology, data, and insurance knowledge. Our proprietary technology platform allows small business owners to easily search and compare quotes from over 20 top-rated insurance providers, customize their coverage, and purchase and access their policies - all online. Founded in the UK in 2005, Simply Business is an insurtech pioneer with nearly 20 years of experience supporting small businesses. Simply Business is passionate about building an outstanding product for our customers - one that empowers their entrepreneurial spirits. More importantly, we’re doing it all while taking care of our people. We’ve consistently been named a best place to work, including most recently ranking in Built In’s 2025 Best Companies to Work for in the US (Top 100), and Best Places to Work in Boston. We want team members who have the drive to challenge boundaries. If you’re smart and passionate about delivering brilliant customer experiences, we’d love to hear from you. We are looking for a Head of Talent Management to join our team and lead our global talent management strategy to accelerate business and employee growth. This leader will have a chance to shape the experience and strategic plan across the talent lifecycle from EVP and talent acquisition to development for our employees and leaders as well as career development and talent management. This role will report directly to the Global Chief People Officer and serve as a member of the Global People Leadership team while building and leading a team of talented SBers. What you'll be doing: Living our values: We're big on our values, and you'll make sure they're baked into everything we do with our people. Building our employer brand: You'll help us tell the story of why Simply Business is a fantastic place to work, attracting top talent. Attracting top talent: You’ll ensure we are able to hire the right talent to fuel Simply Business’ growth. Making growth happen: You'll lead the charge on performance development, making sure everyone knows where they stand, where they're going and how to get there. Think clear goals, helpful feedback, and exciting growth opportunities. Developing our leaders: You'll create programs that develop and enable our managers to be even better and help grow industry best leaders Fueling careers: From killer onboarding to ongoing learning, you'll design and deliver opportunities that help everyone at SB grow and thrive. Being a trusted partner: You'll work closely with our leaders to understand their needs and build talent solutions that make a real difference. Staying ahead of the curve: You'll bring fresh ideas and best practices to the table, always looking for ways to improve how we do things. Making it happen globally: You'll build and lead a team, ensuring our talent strategy works brilliantly across all our locations. Using smart tools: You'll know how to leverage tech to make our talent processes even better. What you'll bring: Significant experience (8-10+ years) in talent management and learning & development, with a track record of scaling global programs and leading teams (5+ years). A passion for understanding the business and how talent can drive our success. Top-notch communication skills – you can talk to anyone and get your ideas across clearly. You're great at juggling multiple projects in a fast-paced environment and making things happen. You're a natural collaborator and love building strong relationships. Experience with hybrid workforces is a plus. Ideally, you've worked in tech or similar fast-moving industries. You're strategic, you're a leader, and you know how to get results. You're all about using data to make smart decisions and aren't afraid of new tech like AI. You're a pro at designing clear and scalable talent processes. You get how to work with different cultures and navigate change. You're passionate about creating a diverse and inclusive workplace. Here are some of the great benefits and perks that come from being a Simply Business employee: -Group plan for medical, dental, vision, and prescription drug coverage -Short term disability, long term disability, and life insurance coverage -Participation in the Company’s bonus program-Participation in 401(k) plan with a 5% employer match -Commuter benefits to help cut down on parking and public transit costs -25 days of vacation time plus 10 sick days and 10 company holidays -A genuine investment in your learning and development-Regular team outings and volunteer opportunities -An awesome office space -A hybrid working model, giving our employees great choice and flexibility to work in a way that’s best for their particular job, their teams, and their lives. Simply Business is an equal opportunity employer. We’re committed to welcoming and helping employees grow within an inclusive & diverse culture. And that commitment starts with our interview process. Once you apply, your info will be reviewed by a team with a mix of levels and experiences. We pride ourselves on fostering a sense of community, which is only made stronger by each individual at SB, so you’ll have the opportunity to meet a variety of people throughout the process. Get excited! Most of our first round interviews will take place over Zoom. In subsequent interviews, there may be an opportunity/expectation to meet team members in person. If it looks like you could be a good fit for the role, we’ll ask you to interview on Zoom first regardless – you’ll need WiFi and a laptop, or a 4G-enabled smartphone. If you don’t have access to either of these, or you need support with your application, get in touch with us at uscareers@simplybusiness.com. Please email us with any questions or if you want to pause your application for a bit – we’ll be happy to keep you updated on future opportunities like the one above. Want more info on working at Simply Business? Check out our careers page: simplybusiness.com/careers/
Posted 30+ days ago

Bilingual Dealership Account Manager - Boston, MA
LendbuzzBoston, MA
Are you passionate about driving success in the automotive industry through innovation and diversity? Lendbuzz is seeking a talented Dealership Account Manager to join our dynamic field sales team in Boston, MA. This role is ideal for an auto finance expert eager to boost market share and forge strong relationships with dealership partners. Key Responsibilities Prospecting and Business Development: Identify and engage potential dealership partners to expand our network and increase market share in the automotive finance sector. Dealer Support and Relationship Management: Deliver exceptional support to existing dealer partners, ensuring their satisfaction and driving their success. Market Analysis: Conduct in-depth market research to uncover trends and opportunities in automotive finance, and adjust strategies accordingly. Brand Promotion: Elevate brand visibility and awareness through strategic outreach and effective communication. Qualifications Bilingual fluency in English and Portuguese is required for this position 3-7 years of proven experience in auto finance or dealership account management, preferably with hands-on experience in special finance. Strong interpersonal and negotiation skills with a track record of successful relationship building. Ability to analyze market trends and adapt strategies to achieve business objectives. Excellent communication skills and a proactive problem-solving approach. Experience with Salesforce, HubSpot, or other CRM tools.A strong sense of teamwork with the ability to work independently. Valid driver's license, a clean driving record, and full coverage insurance. Outstanding customer service, communication, and organizational skills. Residence within or near the assigned geographic territory is required. Uncapped commission/bonus structure based upon on your performance in generating deals, growing business. Guaranteed monthly commission for the first 4 months Why Join Us? At Lendbuzz, we value innovation and diversity and are committed to driving success in the automotive industry. As a Dealership Account Manager, you’ll play a key role in our growth and impact in the auto finance space. Recent Achievements 2022 - Named one of America’s Best Startup Employers by Forbes. 2023 - Received a Fintech Breakthrough award for “Best Consumer Lending Platform” and grew revenue by over 80% year over year. 2024 - Surpassed ONE MILLION loan applications and counting. This Position Includes: Unlimited Earning Potential: Competitive base salary with uncapped monthly commission and a lucrative bonus structure. Your total compensation will reflect the impact you make in your market. Monthly Travel Stipend and Company Laptop: Support for travel expenses and a company-issued laptop to facilitate your work. Excellent Benefits Package: Comprehensive medical, dental, and vision coverage starting on the 1st of the month after your start date, plus 401(k) match and more. Unlimited PTO: Flexibility to manage your own time and schedule, allowing for a work-life balance. Apply Today! If you’re ready for a challenging and rewarding role as a Dealership Account Manager in Boston, MA , apply now and help us drive success in the automotive industry.
Posted 1 week ago

Machine Learning Research Scientist (Computer Vision)
LendbuzzBoston, MA
At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking. We are looking for a talented Machine Learning Research Scientist who is passionate about delivering impactful solutions and thrives in a dynamic, collaborative environment. The ideal candidate will possess a strong background in software development principles, exceptional coding skills, and a deep understanding of deep learning based Computer Vision Responsibilities: Build ConvNet/Transformer models on structured loan document images such as ID doc, passport, title, insurance binder and bank statements to extract useful information for automatic approval of loans Collaborate closely with cross-functional teams to integrate machine learning models seamlessly into production systems Design and develop robust, scalable pipelines and systems using software engineering best practices Implement end-to-end solutions, including architecture design, business logic, and deployment Drive the adoption of rigorous testing practices, ensuring high-quality, reliable ML model releases Devise new research methods to solve bleeding edge problems and get a chance to work on publishable outcome Conduct in-depth analysis of machine learning models and pioneer research methodologies to address cutting-edge challenges Stay updated with advancements in machine learning and related technologies to continuously improve our solutions Requirements: Ph.D in Computer Science, Engineering, or a related field with 3+ years of relevant industry experience Solid grasp of computer science fundamentals and core concepts in machine learning Strong knowledge of numpy, scipy, pandas, torch, scikit-learn and other Python libraries commonly used in machine learning is a must Strong knowledge in Deep Learning, Linear Algebra, Probability, Data Structures and Algorithms Proficiency in Python for data manipulation, PostgreSQL for database management, and Flask for web development Strong understanding of object-oriented programming principles and software design patterns We believe: Diversity is a competitive advantage. We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds. Compassion is a strength. We care about our customers and look to build long-term relationships with them. Simplicity is a key feature. We work hard to make our forms and processes as painless and intuitive as possible. Honesty and transparency are non negotiable. We incorporate these traits in all of our interactions. Financial opportunity belongs to everyone. We work every day to improve lives by extending this opportunity. If you believe these things too then we would love to hear from you!
Posted 2 weeks ago

Senior Process Engineer - Vacuum Systems
Commonwealth Fusion SystemsDevens, MA
About Commonwealth Fusion Systems: Commonwealth Fusion Systems is on a mission to deliver the urgent transition to fusion energy. Combining decades of research, top talent and new technologies, we’re designing and building commercially viable fusion power plants. And working with policymakers and suppliers to build the energy industry of the future. We’re in the best position to make it happen. Since 2018, we’ve raised over $2 billion in capital – more than any other fusion energy company in the U.S. Now we’re looking for more thinkers, doers, builders, and makers to join us. People who’ll bring new perspectives, solve tough problems, and thrive as part of a team. If that’s you and this role fits, we want to hear from you. Join the power movement as a Senior Process Engineer - Vacuum Systems The Senior Process Engineer for Vacuum Systems at Commonwealth Fusion Systems is responsible for developing, installing, and commissioning high and ultra-high vacuum systems for the SPARC program. This person will also be responsible for supporting the development company-wide standards for the purchasing, testing and handling of high and UHV equipment and components. The ideal candidate will feel comfortable managing multiple priorities and able to triage and troubleshoot a backlog of technical issues. This is a hands-on role; this individual will be deeply involved in the installation and commissioning of vacuum systems and will support adjacent teams in qualifying of components and equipment with high and UHV requirements. The SPARC vacuum system provides an extra challenge in that it must act as the primary containment of the tritium fusion fuel. Your expertise will be crucial in ensuring the efficient operation of vacuum technology, optimizing system performance, and troubleshooting any issues that may arise. Collaborating with multiple multidisciplinary teams, you will contribute to the advancement of cutting-edge technologies that rely on high-vacuum systems. As the SPARC project progresses, the Vacuum Systems Process Engineer will also work closely with the ARC team to implement knowledge gained in installation, commissioning and operation of SPARC components. What you'll do: Support the management of resource planning to ensure activities are completed on time and on budget Coordinate the work of the SPARC vacuum system team to ensure the installation and commissioning of piping and equipment are achieved on time and on budget Work alongside the tokamak operations and physics teams to plan and complete integrated commissioning and support SPARC operations and maintenance Collaborate with multidisciplinary teams across the SPARC project to develop specifications and procedures to contribute to the advancement of cutting-edge high and UHV systems and technologies Proactively address emerging interface conflicts with other systems Integrate instrumentation with the Instrumentation & Control team Assist with training and troubleshooting for vacuum process technicians and engineers across the SPARC project What we're looking for: Bachelor’s degree in a relevant engineering or science field 10+ years of experience with a variety of vacuum pumping, vacuum measurement, and leak detection technologies Operated vacuum systems for large research installation (e.g. fusion experiments, particle/ion accelerators, light sources) or for semiconductor wafer vacuum processing equipment In depth knowledge of materials’ selection and manufacturing processes for UHV and HV technologies duty and best practice Experience in the supervision and mentoring of a small multi-disciplinary team of engineers and technicians Ensure that the design of the vacuum systems and components for the SPARC tokamak is completed to industry standards and satisfy SPARC requirements and mission Experience creating and reviewing 3D CAD models, P&IDs, Process Flow Diagrams, and engineering schematics Bonus points for: A familiarity with nuclear safety, environmental, radiation protection confinement and breaching of tritium systems is a strong plus Must-have requirements: Willingness to travel or work required nights/weekends/on-call occasionally Work in a facility that contains industrial hazards including heat, cold, noise, fumes, strong magnets, lead (Pb), high voltage, high current, pressure systems, cryogenics, confined spaces, lasers, microwaves, ionizing radiation, and vacuum/pressure systems Salary range for this full-time position + equity + benefits . The actual salary will depend on level, location, qualifications, and experience. The range displayed on each job posting reflects new hire salaries for the position across all US locations. Benefits include: • Competitive compensation with equity • 12.5 Company-wide Holidays • Flexible vacation days • 10 sick days • Generous parental leave policy • Health, dental, and vision insurance • 401(k) with employer matching • Professional growth opportunities • Team-building activities #LI-Onsite At CFS, we excel in fast-paced environments, driven by our values of integrity, execution, impact, and self-critique. As we grow, we’re eager to bring on mission-driven folks who offer diverse perspectives and fresh ways to tackle challenges. We value diversity deeply and are proud to be an equal opportunity employer by choice. We consider all qualified applicants equally, regardless of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law.
Posted 30+ days ago

Senior Observability Analyst 

WhoopBoston, MA
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Job Description
At WHOOP, we are on a mission to unlock human performance. WHOOP empowers its members to take data-driven actions that enhance their ability to perform at a higher level while gaining a deep understanding of their bodies and unique physiology.
Data is the lifeblood of WHOOP, and our innovative ML platform serves as the game-changing connective tissue that links this vital resource to teams, applications, and insightful solutions. This platform powers real-time ML processes, cutting-edge science, and bold, visionary decision-making.
As a Senior Observability Analyst at WHOOP, you will play a crucial role in developing and maintaining the platform that ensures our member-facing physiological algorithms function correctly across a diverse and evolving member base. Additionally, you will ensure that key stakeholders have timely access to the data that supports these efforts.
RESPONSIBILITIES:
- Develop and deploy robust monitoring and observability tools to track offline and production ML model performance.
- Enable internal stakeholders to evaluate data quality metrics, identify anomalies, and implement corrective measures.
- Collaborate with cross-functional teams to understand requirements and use cases, contributing to solution design.
- Partner closely with cross-functional teams to support new algorithm rollouts, ensuring real-world performance aligns with expectations in real time.
- Stay informed on emerging technologies, best practices, and trends in data observability, incorporating relevant innovations into our data engineering processes.
- Leverage AI tools such as Copilot, ChatGPT, and others to drive efficiency, automate workflows, and foster innovation in observability and data quality monitoring.
QUALIFICATIONS:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- Strong analytical and problem-solving skills, with the ability to interpret complex datasets and derive actionable insights.
- Experience with physiological data preferred.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
- Experience with data visualization tools such as Sigma, HEX, or similar.
- Proven experience writing SQL, SNOWFLAKE preferred.
- Experience with AWS cloud platform.
- Keen attention to detail and a structured approach to problem-solving.
- Knowledge of machine learning techniques and methodologies is a plus.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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