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Safelite AutoGlassWeymouth, MA

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction. What You'll Get Competitive weekly base pay. A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. Up to $5,250 annually in tuition reimbursement. Paid training and all the tools and resources you'll need to be successful. View all our health, wealth and life offerings at www.safelitebenefits.com. What You'll Do Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions. Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations. Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information. Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills. Review orders from the national contact center and manage dealer part orders and special accounts. All other duties as assigned. What You'll Need High School Diploma/GED/Equivalent required. Experience: 1-3 years telephone operations or business administration experience required. Ability to provide world class customer service in a changing, fast-paced operation. Present a professional appearance and wear personal protective equipment. Ability to travel up to 10%. #LII-JF1 - Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. - It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Posted today

Boston Harbor City Cruises Now Hiring Captains For Mbta Ferry Service

HornblowerBoston, MA

Boston Harbor City Cruises is Now Hiring Captains for MBTA Ferry Services out of Hingham, Hull, Boston, Winthrop & Lynn! About You: This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System. About the Opportunity: The Captain is responsible for the safe operation, maintenance, and overall condition of the vessel and the safety of all aboard. The Captain is the supervisor of vessel crew. Captain directs the crew on a day-to-day basis and must meet and maintain the minimum qualification requirements of the company and all regulatory agencies. Essential Duties & Responsibilities: The Captain is the company's onboard manager and representative. Responsible for the safe and efficient operation and navigation, in all weather conditions, of the vessel as well as the safety of all persons on board. The Captain is the company's onboard manager and representative. Responsible for the safe and efficient operation and navigation, in all weather conditions, of the vessel as well as the safety of all persons on board. Ensures that the vessel is properly manned in accordance with the vessel's COI and that accurate passenger counts are conducted and recorded. Responsible for the training of the vessel crew and adherence to all applicable United States Coast Guard, Federal and State laws, including Company policies and procedures. Evaluate the capabilities and performance of each crew member, and keep the Operations Manager informed Responsible to immediately report any accident, incident or unusual occurrence, by the quickest available means, to the appropriate manager. Captain must also ensure that the company's Accident/Incident/Unusual Occurrence forms and/or USCG Form 2692 is filled out in an accurate, clear, concise, complete and timely manner. Responsible for the appearance and cleanliness of the vessel Ensures periodic engine room inspections are conducted while underway. Document and report maintenance activities and deficiencies in the company's Wheel-House Software Must be conversant with the vessels Security Plan to ensure that security drills are conducted and recorded as required by company policy and logged a timely manner. Conduct Safety Drills as required by USCG regulations and as may be outlined by Company Policy. Responsible for conducting daily job briefings at the beginning and end of the shift. The completion of the job briefing must be acknowledged and logged in the vessel's logbook. Responsible for the conduct of all crew to ensure that all company policies are being adhered to. Ensure adherence to Coast Guard rules and regulations, and other federal and local rules and regulation Ensure strict compliance to Emergency Response Plan Additional job duties as assigned. Requirements & Qualifications: Valid 100ton Masters License with a satisfactory record Valid TWIC Card, First Aid/CPR cards FCC Marine Radio Operators Permit Five (5) years maritime experience; with two (2) years as Master preferred Strong focus on safety and teamwork with the ability to establish & maintain effective professional relationships Detailed working knowledge of all ships systems and their proper maintenance Ability to analyze and solve problems while prioritizing tasks in order of importance Ability to maintain calm and take control in various situations Effective communication skills to direct crew, keep passengers safe and relay pertinent information Ability to lift fifty (50) pounds; moving furniture and other heavy items such as provisions up and down stairs Receptive to working nights/weekends and major holidays Per US Coast Guard regulations, must be a US Citizen or a Permanent Resident About Us: City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader. The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law. #priority-acq

Posted today

Senior Engineer

LaterBoston, MA

Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide. Following our acquisition of Mavely , the Everyday Influencer Platform®, Later enables brands to scale creator partnerships from nano to premium influencers while managing social media content and campaigns across all major social and affiliate networks. Through proprietary performance data, marketing leaders can drive attributable sales and optimize social commerce with our software platform or award-winning services. Later is founded on two success stories that began in 2014: Mavrck, the industry-leading influencer marketing solution (now Later Influence™), and Later, the best social media management platform (now Later Social™) and first-to-market link in bio tool , Later Link in Bio. In 2024, Mavrck and Later officially joined together as one unified business, with a shared vision: to enable the world to make a living with their creativity. We’re trusted by the top social platforms, with partnerships and integrations with Meta, TikTok, X/Twitter, LinkedIn, YouTube, and Pinterest. We enable marketers to create high-performing content and engage in authentic collaborations with creators to reach new audiences, drive engagement, and generate predictable ROI. Development at Later: We are builders and innovators on a mission to democratize the creator economy. At Later, you'll work alongside experts who are redefining what's possible in social commerce, tackling complex challenges from AI-powered content recommendations to systems that process billions of posts daily. While our standards are high and the work is demanding, we believe social media has unprecedented power to create economic opportunity for creators and businesses worldwide. This isn't just about building software – it's about empowering millions of entrepreneurs, creators, and businesses to transform their digital presence into sustainable growth. We're creating an accessible platform where anyone can thrive in the creator economy, from solopreneurs to global brands. You'll be challenged to think bigger and move faster than you ever have before. The problems we solve are complex, but for those who embrace the challenge, this will be the most meaningful work of your career. Our vision is ambitious: to empower 1 billion people to make a living through their creativity by putting powerful, intuitive tools in their hands. If you believe in democratizing digital marketing, enabling authentic connections, and building technology that creates real economic opportunity, Later is where your expertise will make a difference. Let's shape the future of social commerce together. About this position: The Senior Engineer is a senior technical leader responsible for driving large-scale projects, delivering impactful features, and maintaining high engineering standards. This role emphasizes problem-solving, cross-team collaboration, and mentoring junior engineers while continuously improving codebases and fostering a culture of excellence. The position requires 7 - 10 years of experience, including leadership, with expertise in modern software development and Agile methodologies. What you'll be doing: Ability to scope, plan, and lead large projects, with previous experience in delivering significant features and roadmap items. You have delivered multiple large features in a code base and understand how codebases evolve over time. Experience communicating across teams, reaching out to stakeholders across the business. You feel comfortable reaching out on Slack or emailing someone you haven’t worked with yet to start a conversation about a feature or bug. Ability to understand, clarify, and refine requirements in a rapidly growing business. You’re comfortable with some ambiguous requirements and you understand that different stakeholders have different priorities. You’re able to navigate competing interests to deliver features that delight users. Ability to clearly communicate technical and non technical thoughts throughout the organization. You are comfortable speaking up in meetings and non technical folks feel comfortable working with you. Being the go-to person for solving unknown problems and delivering solutions. When something breaks, your coworkers look to you as the expert for digging in and fixing issues. Nothing is too hard for you to tackle. Continuously improving the code base and upholding a high engineering culture of PR reviews, architecture patterns, and coding styles. You understand best principles for code reviews, idiomatic code patterns in at least one language, and you know best practices for testing and deployment. Experience mentoring and developing more junior engineers. You’re able to work with junior engineers to help level them up by guiding them through tough issues, showing them developer tricks, and helping them get to the next level. Any other duties required by management We are committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. If you identify with any of the following, we encourage you to apply! 7 - 10 Years of Experience: Minimum of 10-15 years of progressive experience in software engineering. Knowledge & Skills Requirements Technical Expertise: In-depth knowledge of modern software development practices, architectures, and technologies. Familiarity with both frontend and backend technologies is advantageous. Strategic Thinking: Strong strategic and problem-solving skills, with the ability to make sound decisions that align with organizational objectives. Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders. Project Management: Proficient in project planning, execution, and delivery within scope, budget, and timeline constraints. Agile Methodologies: Experience in Agile development environments, with a deep understanding of Scrum or Kanban methodologies. Adaptability and Innovation: Ability to adapt to a rapidly changing environment and drive innovation within the engineering department. How you work: You’re proactive and results-driven, always taking initiative, aligning your actions with company goals, and delivering consistent outcomes. Strategic and forward-thinking, you balance immediate needs with long-term opportunities to drive impactful, innovative results. Your curiosity fuels success, keeping you sharp on industry trends, competition, and our cross-functional business dynamics. Adaptable and resourceful, you handle shifting priorities with ease, manage your time effectively, and know when to ask for support. You share insights to help the team stay ahead and make informed decisions. You bring positivity and resilience to every challenge, tackling obstacles with grit and optimism that inspires those around you. You lead with emotional intelligence, building trust, supporting others, encouraging growth, and fostering strong relationships through empathy and collaboration. Our approach to compensation: We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors. Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only. To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. Additionally, all permanent team members are granted stock options and are eligible to participate in various benefits plans as part of their overall compensation package. Salary Range: $ 145000 - $165,000 USD *Co-op team members, independent contractors, and freelancers are not eligible for company benefits. #LI-Hybrid Where we work We have offices in Boston, MA; Vancouver, BC; Chicago, IL; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located. Diversity, inclusion, and accessibility At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit . We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change. We are committed to creating a diverse environment and are proud to be an equal opportunity employer . All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.

Posted 30+ days ago

Staff Technical Program Manager (Engineering Operations)

LaterBoston, MA

Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide. Following our acquisition of Mavely , the Everyday Influencer Platform®, Later enables brands to scale creator partnerships from nano to premium influencers while managing social media content and campaigns across all major social and affiliate networks. Through proprietary performance data, marketing leaders can drive attributable sales and optimize social commerce with our software platform or award-winning services. Later is founded on two success stories that began in 2014: Mavrck, the industry-leading influencer marketing solution (now Later Influence™), and Later, the best social media management platform (now Later Social™) and first-to-market link in bio tool , Later Link in Bio. In 2024, Mavrck and Later officially joined together as one unified business, with a shared vision: to enable the world to make a living with their creativity. We’re trusted by the top social platforms, with partnerships and integrations with Meta, TikTok, X/Twitter, LinkedIn, YouTube, and Pinterest. We enable marketers to create high-performing content and engage in authentic collaborations with creators to reach new audiences, drive engagement, and generate predictable ROI. About this position: We are seeking a Staff Technical Program Manager to lead transformative initiatives in Technical Operations, with a deep focus on Engineering Operations —from evolving our architecture to scaling developer excellence. This role combines strategic vision, technical depth, and operational leadership to drive engineering efficiency, reliability, and innovation across the organization. As a Staff TPM, you will lead technically transformative programs with organization-wide impact, shape company strategy and priorities, and establish program management best practices that scale across our engineering organization. What you'll be doing: Engineering Operations Leadership Architect and execute the next stage of our engineering evolution—from distributed systems toward unified operational excellence Lead adoption and enforcement of Service Level Objectives (SLOs) to ensure reliability and accountability across teams Drive a developer-first architecture that enables scalability, autonomy, and agility across our platform Champion developer experience initiatives to improve productivity, reduce friction, and optimize for speed and velocity Collaborate with Engineering and Product leadership to align architecture, tooling, and practices with business goals Evaluate complex technical approaches and ensure long-term technical viability of strategic initiatives Strategic System Management Manage complex, interdependent system changes across the entire technology stack Coordinate major technical migrations while ensuring system reliability throughout significant changes Architect enterprise-wide system transformations and create technical strategies for major organizational changes Design approaches for complex technical transitions that maintain operational excellence Planning & Practices Excellence Map SDLC processes and identify opportunities to accelerate secure, scalable, and high-quality software delivery Apply Agile/Scrum practices tailored to the organization's size, stage, and complexity Establish and evolve effective tracking and reporting to provide accurate operational insights Use data and engineering metrics to continuously improve processes and development flow Implement organization-wide program management best practices and create scalable review processes for complex programs Executive Program Management Oversee complex, cross-team technical initiatives , mapping architectural dependencies and ensuring aligned, high-quality, timely delivery Serve as a trusted partner to Engineering and Product leadership, driving execution, accountability, and impact Align the organization around strategic programs and manage executive expectations effectively at all levels Shape company strategy and priorities through technical insights and program leadership Influence company-wide resource allocation and advocate for strategic technical initiatives at the highest levels Leadership & Development Develop program management talent across the organization and mentor junior program managers Resolve organizational barriers and facilitate alignment at the highest organizational levels Build executive relationships across the organization and gain buy-in from executive leadership Establish governance for critical initiatives and implement scalable program management frameworks We are committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. If you identify with any of the following, we encourage you to apply! Experience & Background 7+ years in Engineering or Technical Program Management , ideally within high-growth SaaS environments Proven experience evolving engineering operations , from architecture and observability to developer experience Track record of leading technically transformative programs with organization-wide impact Experience managing large-scale, cross-functional technical initiatives across multiple teams and systems Technical Expertise Deep understanding of modern SDLC , Agile methodologies, and service ownership models (SLOs, SLIs, etc.) Technical background in software development , systems architecture, and DevOps tooling Ability to evaluate complex technical approaches and make informed decisions about technical direction Experience with enterprise-wide system transformations and technical migrations Leadership & Influence Exceptional communication, collaboration, and leadership abilities at all organizational levels Proven ability to influence without authority and align diverse stakeholders around program objectives Experience building relationships with executive sponsors and communicating technical complexity to executives Track record of resolving organizational conflicts and removing barriers to program success Analytical & Strategic Skills Strong analytical and data-driven decision-making skills Ability to shape program strategy with significant business impact Experience with portfolio management processes and program governance frameworks Track record of improving developer productivity , scaling systems, and enabling velocity across teams How you work: You’re proactive and results-driven, always taking initiative, aligning your actions with company goals, and delivering consistent outcomes. Strategic and forward-thinking, you balance immediate needs with long-term opportunities to drive impactful, innovative results. Your curiosity fuels success, keeping you sharp on industry trends, competition, and our cross-functional business dynamics. Adaptable and resourceful, you handle shifting priorities with ease, manage your time effectively, and know when to ask for support. You share insights to help the team stay ahead and make informed decisions. You bring positivity and resilience to every challenge, tackling obstacles with grit and optimism that inspires those around you. You lead with emotional intelligence, building trust, supporting others, encouraging growth, and fostering strong relationships through empathy and collaboration. Our approach to compensation: We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors. Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only. To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package. Salary Range: $ 165,000 - 195,000 USD *Co-op team members, independent contractors, and freelancers are not eligible for company benefits. #LI-Hybrid Where we work We have offices in Boston, MA; Vancouver, BC; Chicago, IL; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located. Diversity, inclusion, and accessibility At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit . We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change. We are committed to creating a diverse environment and are proud to be an equal opportunity employer . All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.

Posted 2 weeks ago

SVP Partnerships

LaterBoston, MA

Later is founded on two success stories that began in 2014: Mavrck, the industry-leading influencer marketing solution (now Later Influence™), and Later, the best social media management platform (now Later Social™) and first-to-market link in bio tool , Later Link in Bio. In 2024, Mavrck and Later officially joined together as one unified business, with a shared vision: to enable the world to make a living with their creativity. We’re now on a mission to build the world’s first Social Revenue Platform. We’re trusted by the top social platforms, with partnerships and integrations with Meta, TikTok, X/Twitter, LinkedIn, YouTube, and Pinterest. We enable marketers to create high-performing content and engage in authentic collaborations with creators to reach new audiences, drive engagement, and generate predictable ROI. About this position: We are seeking a dynamic Senior Vice President (SVP) of Partnerships to join our growing enterprise sales team. This pivotal role will drive strategic growth through partnerships, enabling our organization to expand its footprint and deliver exceptional value to enterprise clients. You will work cross-functionally to develop and execute partnership strategies that fuel revenue growth, enhance client satisfaction, and position us as a leader in the industry. What you'll be doing: Strategy: Develop and implement a comprehensive partnership and enterprise sales strategy that aligns with our company's overall goals and vision. Identify and prioritize key market opportunities to drive revenue growth through strategic alliances and partnerships. Monitor industry trends and emerging technologies to ensure our offerings remain competitive and innovative. Technical / Execution: Build a robust pipeline of prospects across the U.S., focusing on large enterprise brands and their agency partners. Engage with prospects to understand their needs in creator/influencer marketing, branded content, and measurement. Drive substantial new business growth while expanding and deepening relationships with accounts. Cultivate long-term, impactful relationships with senior-level marketers and decision-makers at leading brands and agencies. Present Later’s platform to top-tier enterprise brands and ad agencies, highlighting its ability to drive measurable business outcomes. Lead high-impact negotiations with enterprise clients and partners to secure mutually beneficial agreements. Design and refine scalable sales processes to optimize deal velocity and enhance partner satisfaction. Collaborate with cross-functional teams, including product, marketing, and operations, to ensure seamless delivery of solutions to enterprise clients. Team / Collaboration: Work closely with other departments to align partnership goals with broader business objectives, ensuring all teams are equipped to deliver on commitments. Act as a key liaison between partners and internal stakeholders, ensuring transparency and alignment. Serve as a thought leader and company ambassador at industry events, conferences, and key client meetings. Influence and shape the direction of the business through your insights, expertise, and leadership. Research / Best Practices: Stay informed about industry best practices, leveraging data and insights to refine strategies and tactics. Conduct regular competitive analyses to ensure we are effectively positioned in the enterprise market. Advocate for and implement tools and resources to support data-driven decision-making across the partnerships team. We are committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. If you identify with any of the following, we encourage you to apply! 10+ years in enterprise sales, partnerships, or business development, with leadership experience in scaling teams and driving revenue growth. Proven success in negotiating and closing large, complex deals, particularly in the creator economy, social media marketing, or influencer marketing space. Expertise in the creator economy and a deep understanding of social media and influencer marketing trends. Strong ability to build and maintain executive-level relationships with enterprise clients and strategic partners. Exceptional negotiation skills with a track record of developing impactful partnership agreements. Proficiency in using CRM tools (e.g., Salesforce) and data analytics to drive decisions. Bachelor’s degree in business, marketing, or related field; MBA or advanced degree is a plus. How you work: You’re proactive and results-driven, always taking initiative, aligning your actions with company goals, and delivering consistent outcomes. Strategic and forward-thinking, you balance immediate needs with long-term opportunities to drive impactful, innovative results. Your curiosity fuels success, keeping you sharp on industry trends, competition, and our cross-functional business dynamics. Adaptable and resourceful, you handle shifting priorities with ease, manage your time effectively, and know when to ask for support. You share insights to help the team stay ahead and make informed decisions. You bring positivity and resilience to every challenge, tackling obstacles with grit and optimism that inspires those around you. You lead with emotional intelligence, building trust, supporting others, encouraging growth, and fostering strong relationships through empathy and collaboration. #LI-Hybrid Where we work We have hubs in Boston, MA; Vancouver, BC; Toronto, ON; and Vancouver, WA. We post our positions in the location(s) where we are open to having the successful candidate be located. Diversity, inclusion, and accessibility At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit . We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change. We are committed to creating a diverse environment and are proud to be an equal opportunity employer . All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.

Posted 30+ days ago

Podcast Producer

LaterBoston, MA

Posted 1 week ago

Influencer Marketing Account Lead

LaterBoston, MA

Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide. Following our acquisition of Mavely , the Everyday Influencer Platform®, Later enables brands to scale creator partnerships from nano to premium influencers while managing social media content and campaigns across all major social and affiliate networks. Through proprietary performance data, marketing leaders can drive attributable sales and optimize social commerce with our software platform or award-winning services. Later is founded on two success stories that began in 2014: Mavrck, the industry-leading influencer marketing solution (now Later Influence™), and Later, the best social media management platform (now Later Social™) and first-to-market link in bio tool , Later Link in Bio. In 2024, Mavrck and Later officially joined together as one unified business, with a shared vision: to enable the world to make a living with their creativity. We’re trusted by the top social platforms, with partnerships and integrations with Meta, TikTok, X/Twitter, LinkedIn, YouTube, and Pinterest. We enable marketers to create high-performing content and engage in authentic collaborations with creators to reach new audiences, drive engagement, and generate predictable ROI. About The Role: The Account Lead, Client Services will play a pivotal role in shaping and executing integrated influencer marketing strategies for clients. While the Account Lead will maintain direct communication with clients, the role primarily involves overseeing client communications and the development of strategic direction. They will manage & oversee the execution of influencer marketing campaigns, ensuring alignment with brand objectives and compliance with relevant regulations. This role requires strong influencer marketing expertise, social media best practices, and the ability to guide a team toward delivering impactful results. What You'll Do: Strategic Planning & Leadership: Support the development of influencer strategies for clients, ensuring campaigns align with client goals and brand objectives to drive long-term value for clients and company. Oversee campaign execution to ensure high-quality delivery while serving as a resource to address issues or concerns. Client Communications Oversight: Oversee client communications to ensure strategic alignment and maintain strong relationships to understand business goals and objectives. Provide guidance to Account Manager(s) on client interactions to ensure client expectations are met. Campaign Management : Oversee multiple influencer campaigns from conception through execution and reporting. Manage budgets, timelines, and resources, and ensure that campaigns are delivered on time and within scope. Influencer Marketing Expertise: Lead the strategic direction of influencer marketing programs, including identifying, vetting, and managing relationships with relevant influencers. Ensure influencer content is creative, compliant, and aligned with brand objectives. Cross-Functional Collaboration: Work closely with Social, Strategy, Marketing, Creator Success, Sales, Product and Paid Media teams to ensure seamless execution and delivery. Support team efforts to maximize campaign impact. Campaign & Organizational Compliance: Ensure full compliance with relevant industry regulations across all social media and influencer activities. Implement and maintain robust organizational processes to guarantee adherence to regulatory guidelines. Proactively address and resolve any regulatory concerns that may arise during campaign execution. Oversee and manage compliance-related projects to ensure timely and accurate execution, demonstrating meticulous attention to detail in monitoring, documenting, and reporting compliance efforts. Measurement & Reporting: Monitor campaign performance and track key metrics. Provide actionable insights to optimize strategies based on data, and report progress to both internal stakeholders and clients as needed. Innovation & Best Practices: Stay informed on emerging social media trends, platforms, and technologies. Encourage the application of new strategies to enhance campaign performance and client results. Team Leadership & Mentorship : Manage and mentor direct reports, ensuring they have the support and guidance needed to succeed in their roles. Foster a positive, collaborative team environment and help junior team members grow professionally. Business Development Support: Contribute to business development efforts by assisting in RFP responses. Identify opportunities within existing client relationships to up- and cross-sell, and continue to drive success across key accounts. What You'll Need: Influencer Marketing Expertise: Proven track record in managing influencer marketing campaigns and executing social media strategies that drive brand awareness and engagement. Includes strong negotiations and contract management skills. Regulatory Knowledge : Understanding of regulations related to social media and influencer marketing in relevant industries. Ability to navigate regulatory requirements (FTC, platform, industry verticals, client and organizational) while executing creative campaigns. Analytical Skills: Data-driven mindset with ability to analyze campaign performance data, track KPIs, and provide insights to improve ongoing strategies. Management: Strong people management skills, including coaching, performance reviews, and day-to-day team oversight. Must have past management experience.Flexibility & Adaptability: Ability to manage multiple priorities in a fast-paced, dynamic environment. Strong organizational skills and adaptable to changing client needs and campaign requirements. Additional Skills: Excellent communication, leadership, and collaboration skills. Ability to assume responsibility and exercise good judgment when making decisions within the scope of the position while mentoring and supporting team members to ensure smooth campaign execution. How you work: You’re proactive and results-driven, always taking initiative, aligning your actions with company goals, and delivering consistent outcomes. Strategic and forward-thinking, you balance immediate needs with long-term opportunities to drive impactful, innovative results. Your curiosity fuels success, keeping you sharp on industry trends, competition, and our cross-functional business dynamics. Adaptable and resourceful, you handle shifting priorities with ease, manage your time effectively, and know when to ask for support. You share insights to help the team stay ahead and make informed decisions. You bring positivity and resilience to every challenge, tackling obstacles with grit and optimism that inspires those around you. You lead with emotional intelligence, building trust, supporting others, encouraging growth, and fostering strong relationships through empathy and collaboration. Our approach to compensation: We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors. Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only. To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package. Salary Range: $105,000 - $110,000 + Bonus #LI-Hybrid Where we work We have offices in Boston, MA; Vancouver, BC; Chicago, IL; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located. Diversity, inclusion, and accessibility At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit . We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change. We are committed to creating a diverse environment and are proud to be an equal opportunity employer . All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.

Posted 30+ days ago

Sales Director

LaterBoston, MA

Later is founded on two success stories that began in 2014: Mavrck, the industry-leading influencer marketing solution (now Later Influence™), and Later, the best social media management platform (now Later Social™) and first-to-market link in bio tool , Later Link in Bio. In 2024, Mavrck and Later officially joined together as one unified business, with a shared vision: to enable the world to make a living with their creativity. We’re now on a mission to build the world’s first Social Revenue Platform. We’re trusted by the top social platforms, with partnerships and integrations with Meta, TikTok, X/Twitter, LinkedIn, YouTube, and Pinterest. We enable marketers to create high-performing content and engage in authentic collaborations with creators to reach new audiences, drive engagement, and generate predictable ROI. About this position: We are a growth-stage scale-up looking for an enthusiastic problem-solver who will help brands and agencies gain access to the best all-in-one influencer marketing platform in the industry. As a member of our sales team, each day will bring new opportunities to help solve customer's problems with our platform. What you'll be doing: Be responsible for identifying, prospecting, and qualifying potential customers Identify customer needs and pain points and effectively prescribe solutions among the Later product & services offering Position the value of Later's software and influencer marketing to enterprise brands Demo Later's platform to prospects and creating proposals Negotiate and close net new business Keep an accurate sales pipeline and contribute to team development Partner with our Marketing, Services, and Customer Success departments to provide a cohesive experience for potential and current customers Bring new ideas and innovative solutions to help advance the sales team and the entire company Design and deliver prospect proposals We are committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. If you identify with any of the following, we encourage you to apply! 5+ years of experience selling SaaS Experience in Influencer Marketing, Social Media, and Affiliate Marketing is strongly preferred Experience building a pipeline and closing business Experience leading customers through the purchase process from lead to customer An analytical, data-driven, and creative approach to problem-solving An ability to learn quickly and adapt A self-starter, with the confidence to work independently when necessary Excellent communication, writing and organizational skills Attention to detail, drive to achieve goals, and the ability to collaborate with cross-functional team How you work: You’re proactive and results-driven, always taking initiative, aligning your actions with company goals, and delivering consistent outcomes. Strategic and forward-thinking, you balance immediate needs with long-term opportunities to drive impactful, innovative results. Your curiosity fuels success, keeping you sharp on industry trends, competition, and our cross-functional business dynamics. Adaptable and resourceful, you handle shifting priorities with ease, manage your time effectively, and know when to ask for support. You share insights to help the team stay ahead and make informed decisions. You bring positivity and resilience to every challenge, tackling obstacles with grit and optimism that inspires those around you. You lead with emotional intelligence, building trust, supporting others, encouraging growth, and fostering strong relationships through empathy and collaboration. Our approach to compensation: We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors. Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only. To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. Additionally, all permanent team members are granted stock options and are eligible to participate in various benefits plans as part of their overall compensation package. Salary Range: $250,000 OTE (base + commission) #LI-Hybrid Where we work We have hubs in Boston, MA; Vancouver, BC; Toronto, ON; and Vancouver, WA. We post our positions in the location(s) where we are open to having the successful candidate be located. Diversity, inclusion, and accessibility At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit . We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change. We are committed to creating a diverse environment and are proud to be an equal opportunity employer . All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.

Posted 30+ days ago

Operations Associate, Newton-Highlands, #139

GopuffNewton Highlands, MA

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations responsibilities including picking, packing, receiving product both within our site and accompanying kitchen (if applicable), and working with our partner drivers. This is a temporary position with the opportunity to be converted to permanent employment based on tenure and performance. Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies -Manage inventory and re-shelving of canceled orders -Clean and organize sales floor and overall facility -Manage waste and spoilage through strict compliance with FIFO practice -Contact customer for substituted or out-of-stock items -Handle, scan and move product in a safe and well-organized manner -Stand, push, pull, squat, bend, reach and walk during shifts -Use carts, pallet jacks, dollies and other equipment to move product -Handle products that may contain tobacco, nicotine, and/or alcohol -Work in freezer locations periodically throughout shifts -Capability to walk several flights of steps periodically throughout the day -Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards -Ensure accuracy of all food and beverage packaged for delivery -Follow health, safety and sanitation guidelines for all products -Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements -Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation -Prepare, package and stage/handoff orders Qualifications: -High School Diploma or GED Equivalent -Experience working in a restaurant or retail environment (preferred, not required) -The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts) -General working knowledge of basic web-based software applications (e.g. Google G-Suite) -Stand and walk for the duration of an assigned shift -Lift up to 49 pounds -Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays #LI-DNP Incentives: $500 90 day referral bonus At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes. And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you’re hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Posted 30+ days ago

Operations Associate, Worcester, #201

GopuffWorcester, MA

Posted 30+ days ago

Operations Associate, East Boston, #257

GopuffEast Boston, MA

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations responsibilities including picking, packing, receiving product both within our site and accompanying kitchen (if applicable), and working with our partner drivers. This is a temporary position with the opportunity to be converted to permanent employment based on tenure and performance. Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies -Manage inventory and re-shelving of canceled orders -Clean and organize sales floor and overall facility -Manage waste and spoilage through strict compliance with FIFO practice -Contact customer for substituted or out-of-stock items -Handle, scan and move product in a safe and well-organized manner -Stand, push, pull, squat, bend, reach and walk during shifts -Use carts, pallet jacks, dollies and other equipment to move product -Handle products that may contain tobacco, nicotine, and/or alcohol -Work in freezer locations periodically throughout shifts -Capability to walk several flights of steps periodically throughout the day -Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards -Ensure accuracy of all food and beverage packaged for delivery -Follow health, safety and sanitation guidelines for all products -Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements -Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation -Prepare, package and stage/handoff orders Qualifications: -High School Diploma or GED Equivalent -Experience working in a restaurant or retail environment (preferred, not required) -The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts) -General working knowledge of basic web-based software applications (e.g. Google G-Suite) -Stand and walk for the duration of an assigned shift -Lift up to 49 pounds -Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays #LI-DNP Incentives $500 90 day referral bonus At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes. And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you’re hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Posted 30+ days ago

Account Manager, Personal Lines - Hybrid (Concord, MA)

One DigitalConcord, MA

Most of our clients have built their companies from the ground up. OneDigital has too. We stand alongside these business owners, providing peace of mind that if the unthinkable happens, they are protected. We are their trusted partner to help them manage risks from weather, injuries or other unforeseeable surprises. This gives our clients the ability to focus on what's most important to them and their employees: doing their best work and living their best lives. If you are looking for a career where you are helping people and businesses thrive, even during times of uncertainty, OneDigital is the right career for you. Our Newest Opportunity: The Account Manager is responsible for day-to-day management of their assigned book of business. The AM works closely and collaboratively with the internal service team, Client Executives to ensure service deliverables meet and exceed client expectations. The AM serves as the clients' main point of contact for any benefit- related service needs. Essential Duties and Responsibilities (include but are not limited to): Assist Account Executive in marketing and servicing clients within the account team Build relationships with clients and have the ability to answer basic insurance questions Maintain appropriate business contact with client Assist with issuing insurance binders Process invoices for both new and renewal policies Process change requests from client, setting an activity for receipt of the endorsement from the insurance carrier Process received endorsements, check for accuracy, invoice and send to client with clear explanation of change Check and invoice premium audits. Send to client with clear explanation of additional or return premium Update the Applied/Epic system and the shared drive to reflect changes during the coverage term Order loss runs for renewal submissions and prepare loss summaries Generate ID cards and certificates of insurance Complete surplus lines filings Complete preliminary policy checking for all accounts and submit change requests to the underwriter Renew binder extensions Follow up on open activities Obtain premium finance quotes Obtain flood zone determinations and NFIP quotes where applicable All other duties and projects as assigned Qualifications, Skills and Requirements: Proficiency in Applied / Epic or ability to learn these programs. Knowledge of Adobe Acrobat is a plus. Ability to manage client needs and multiple tasks. Good organization skills. Attention to accuracy and detail. May require lifting up to 25 pounds. Education, Training and Experience: College Graduate Brokers License 2-3 years of insurance experience Basic knowledge of Property and Casualty insurance coverage. Proficiency in Microsoft Outlook Word, Excel and PowerPoint. Ability to navigate vendor or agency management systems as applicable. Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company's performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts. To learn more, visit: www.onedigital.com/careers OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals. OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, "protected characteristics"). A copy of the Federal EEO poster is linked here. Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant: City and County of San Francsico City of Los Angeles County of Los Angeles Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or 'ban the box'] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington. In short, we believe in hiring the most qualified applicant for the position, regardless of background. If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you. OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow. Thank you for your interest in joining the OneDigital team!

Posted 1 week ago

Senior Salesforce Administrator

TravelPerkBoston, MA

About Us TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of travel for work. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone. TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design. Founded in 2015 and headquartered in Barcelona, we've grown to over 1,400 people across Europe and North America. In 2022 we became a 'unicorn' and in 2025 we raised $200 million in a Series E funding round, increasing our valuation of $2.7 billion. We've been winning awards too. Since 2023, we've been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel. These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel. Hear more about TravelPerk. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About The Role As a Senior Salesforce Administrator at TravelPerk, you'll be the primary point of contact for Revenue Systems in North America, playing a critical role in our global Salesforce strategy. While our Salesforce team is based in Europe, you will represent our Salesforce presence on the ground in North America, supporting a growing Revenue organization across time zones. This is a high-impact role for a proactive, hands-on Salesforce expert ready to take ownership, drive innovation, and champion CRM excellence in a fast-paced, scale-up environment. You'll manage the day-to-day administration, configuration, and optimization of our Salesforce platform, working closely with stakeholders in Revenue, Marketing, Finance, and Data to deliver scalable, reliable solutions. Your insights will help shape a high-performing, global Salesforce function that supports our ambitious growth in North America and beyond. As we scale our presence in North America, you'll be instrumental in ensuring our Salesforce platform scales with us. This is a unique opportunity to take on regional ownership within a global CRM function, contributing directly to our growth and success. Your work will help shape the future of business travel, one automated flow and optimized process at a time! What You Will Do Own Salesforce Operations for North America Act as the main Salesforce point of contact for North American teams, ensuring regional needs are met and aligned with global Salesforce strategy. Partner with cross-functional stakeholders in the North America region to gather requirements, deliver solutions, and serve as a trusted CRM advisor. Customise and Configure Salesforce Design and implement Salesforce solutions tailored to the needs of the Revenue organization in NAM and globally. Manage user roles, profiles, permissions, and data security across regions. Build efficient, automated processes using Salesforce Flows and other tools to streamline workflows and improve productivity. Enable and Empower Users Deliver training and support to new and existing Salesforce users. Develop user-friendly materials and lead training sessions that ensure consistent adoption and effective use of Salesforce. Troubleshoot and Resolve Issues Serve as the first line of support for Salesforce issues and inquiries from North America users, escalating or collaborating with the European Salesforce team as needed. Monitor and maintain data quality and system functionality, ensuring a smooth and dependable Salesforce experience. Monitor and Optimize Performance Track usage and performance metrics, identifying improvement opportunities specific to regional workflows. Recommend and implement enhancements to improve system efficiency and user satisfaction. Collaborate Globally Work within our Salesforce team to maintain consistency, share best practices, and drive cross-functional projects. Help bridge the gap between global strategy and regional execution, ensuring alignment while advocating for North America-specific needs. Stay Ahead of the Curve Keep up with the latest Salesforce releases, features, and best practices. Evaluate and introduce new capabilities that enhance our CRM environment and support TravelPerk's continued expansion in North America. What Will You Need Experience in Salesforce administration and CRM systems. At least Admin 201. Deep understanding of Salesforce features and functionality. Strong troubleshooting and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work both independently and collaboratively. Apex ability is a plus. What do we offer? Competitive compensation, including equity in TravelPerk Generous vacation days so you can rest and recharge Comprehensive benefit plans covering medical, dental, vision, life, and disability with coverage from your start date Financial benefits like 401k or Roth with company matching, and HSA or FSA plan Subscription to Wellhub, the gym benefit Family services that include adoption benefits and paid parental leave from 12 to 16 weeks Global presence and hybrid working style Unforgettable TravelPerk events, including travel to one of our hubs Learning and professional development opportunities A mental health support tool with access to therapists year round Exponential growth opportunities 16 paid hours per year to volunteer for a cause of your choice "Work from anywhere" allowance of 20 working days per year Compensation: Compensation for this role comprises of a base salary and stock options, with the base salary anticipated to be between $89,000 and $105,000. Actual compensation may vary based on specific qualifications, experience, and other job-related factors. How we work Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week. For roles in Customer Care, this can be up to 5 days per week in the office. As such, this role requires you to be within commuting distance of our hubs. We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace. At TravelPerk, we prioritize experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials. TravelPerk is a global company with a diverse customer base-and we want to ensure that the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you. All official communication from TravelPerk comes from @travelperk.com email addresses, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask candidates to pay for equipment or make any kind of payment during the hiring process. If you receive an unexpected message claiming to be from TravelPerk and asking you to take action, please forward it to security@travelperk.com and we'll confirm whether it's legitimate.

Posted 4 days ago

Senior Product Manager

TransPerfectBoston, MA

TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Who We Are: TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation, multicultural marketing, website globalization, legal support, and any kind of technology solution. What You Will Be Doing: Product line planning; guiding content and technology development; advocating for customer/sales needs in the product development process; Drives product strategy and vision to deliver high quality products and/or features on schedule that meet the product needs and corporate goals. Communicates project scope changes, prioritization reasoning, and decisions affecting product delivery Define project deliverables to support delivery of high quality products on schedule that meet company needs and goals Manages product lifecycle from initial conceptualization, authorization, development, launch, maintenance and sunsetting products Assist the sales team with technical product evaluations and proofs of concept Train the sales teams on how to sell the product effectively Engage with customers to understand their business challenges and technical requirements Design and deliver client presentations, demonstrations, and technical pilots that highlight the value of our solutions Develop and maintain in-depth knowledge of our product portfolio and competitive landscape to understand the market and our position within it Create sales materials to support the sales process Own the pricing of the product in collaboration with the product management and sales leaders Craft use cases and identify major selling points for the product Collaborate with the sales and marketing team to develop sales marketing strategies and materials Liaise between the sales team and the engineering team to address technical issues and ensure customer satisfaction Prepare and present technical proposals and configurations that meet customer needs Provide training and support to customers and partners on our solutions Continuously stay updated with the latest industry trends and technological advancements Create and maintain technical documentation to support the sales process Who We Are Looking For: Your experience includes: Implement product maintenance plans and manage the development phases and gates in the product life cycle Assist with project management needs; ensure that work is understood and completed on time Solutions engineering, client services or a similar customer-facing technical sales role Expertise in the online video platform & hosting industry Working with complex software solutions and technologies Delivering presentations and demonstrations to diverse audiences Developing technical proposals and documentation Creating sales materials and owning product pricing Developing use cases and identifying major selling points Performing competitive analysis to inform sales strategies Experience within the technology space in a technical, consulting and/or sales capacity Familiarity with cloud platforms such as AWS, Azure, or Google Cloud Experience with enterprise software solutions and architectures Understanding of networking, security, and system integration concepts Strong collaboration and adaptability Proven track record of working in a dynamic, fast-paced environment Curiosity and openness to new technologies and approaches Strong communication and interpersonal skills Proven ability to collaborate within a team and coordinate across departments Problem-solving skills and a proactive attitude Ability to understand and address both business and technical needs Effective team training skills Why TransPerfect: For more than 30 years, TransPerfect has honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients. We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born. TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.

Posted 1 day ago

Senior Frontend Developer

Motorola SolutionsUxbridge, MA

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview At Avigilon Alta (formerly Ava), we started with the people. A small core group of engineers got together to find an industry where we could merge innovation, passion, and simplicity to help people reach their potential. Their attention was drawn towards the world of physical security-indispensable to modern work, yet often overlooked and taken for granted. Organizations needed the tools to understand if something was happening in real-time to keep their people safe and their data and premises protected. Ava Security was acquired by Motorola Solutions Inc in March 2022 Job Description This role is working on a hybrid basis, with the expectation of working out of our London offices during the week. We are looking for a passionate and experienced frontend developer to join our growing team to help to develop our Web apps written in Vue and Typescript. Experience with these technologies is not required, but is preferred. If you care about creating great user experiences, writing solid and maintainable code, and continuously improving existing code then you are the person we are looking for! Our UIs incorporate a wide range of interesting and technically challenging features that you will help to shape and improve: Rendering high resolution video in a performance critical environment. Working with large volumes of data in a performant way. Designing and implementing new UI components. Investigating and improving performance and scalability as new features are added. At Avigilon Alta, you will make a defining contribution to the development of our products, by: Writing high-quality code with creativity and passion. Conceptualising, designing and following up on implementation of new functionality in close collaboration with product management, designers, and frontend and backend developers. Improving current work, in regards to processes and tools. Staying up to date with the latest developments within design and technology, and suggesting short and long-term solutions. Although we are looking for someone who wants to focus completely on our front end application, there is scope for using technologies across the stack, including in our mobile applications using Swift and Kotlin, and other tools to aid development that are written in Go. Basic Requirements You're not expected to have all of the following skills, but they will be useful in performing your job. We are looking for someone who: Is passionate about modern web development, with experience in Typescript. Has knowledge of and experience working with Vue using the composition and options APIS, as well as experience with pinia and vuex. Alternatively experience with similar technologies such as Svelte, React or Angular. Can demonstrate outstanding technical ability. Wants to design and implement new functionality in close collaboration with colleagues who work with product, user experience and backend. Wants to improve and optimise our application in terms of maintainability, performance and security - both from customer feedback and using your initiative. Loves staying up to date on technology and is happy to suggest short-term and long-term improvements. Has experience testing applications and using frameworks such as vitest, Jest, Mocha, or Cypress. Can suggest new ideas to the team to help us improve the product, and as developers. Is proficient in English and good communicator. Preferred skills Experience using WebRTC. We expect you to be proactive, take ownership of the product and make decisions accordingly. You will have room to explore new technologies and shape development according to your own wishes. We are looking for a team player who enjoys solving complex problems and thrives working autonomously, while not afraid to ask for input and learn from their teammates if they're stuck. In return for your expertise, we'll support you in this new challenge with coaching and development every step of the way. Also, to reward your hard work you'll get: Competitive salary and bonus schemes. Two weeks additional pay per year (holiday bonus). 25 days holiday entitlement + bank holidays. Attractive defined contribution pension scheme. Employee stock purchase plan. Life assurance. Enhanced maternity and paternity pay. Career development support and wide ranging learning opportunities. Employee health and wellbeing support EAP, wellbeing guidance etc. Carbon neutral initiatives/goals. Corporate social responsibility initiatives including support for volunteering days. Well known companies discount scheme. #LI-KTB Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Company Motorola Solutions UK Limited EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

Posted 30+ days ago

Cloud Database Engineer (MS Sql)

Motorola SolutionsSomerville, MA

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview Motorola Solutions' Vehicle Intelligence (VI) team serves both the enterprise and public safety markets. Using the latest AI and computer vision technologies, the R&D team pioneers a diverse range of groundbreaking products and services. We enable our customers to rapidly locate vehicles of interest for a wide variety of safety and security use cases. Our global systems support both on-premise and at-scale cloud deployments. The VI team is a beacon of innovation and we are dedicated to designing and developing advanced technology solutions for our customers. Join us for the opportunity to work on a varied project portfolio that will expand your technical horizons and accelerate your career growth. Job Description We are seeking a highly experienced and skilled Cloud Database Engineer / Senior Database Administrator to join our growing team. The ideal candidate will have a minimum of 8-10 years of experience in database administration, with a deep understanding of SQL and proven expertise in managing Microsoft SQL Server Enterprise Edition, including Distributed Availability Groups (DAGs). Experience with PostgreSQL is highly desirable. This role requires a strong understanding of database performance tuning and optimization, including experience with in-memory caching techniques. The successful candidate will be responsible for the design, implementation, and maintenance of our critical database systems, ensuring high availability, performance, and security. CJIS certification is a requirement for this position. Requirements: Design, implement, and maintain database systems using Microsoft SQL Server Enterprise Edition, including Distributed Availability Groups (DAGs). Provide expert-level support for all database-related issues. Perform database performance tuning and optimization, including the implementation of in-memory caching techniques. Develop and implement database backup and recovery strategies. Ensure database security and compliance with relevant regulations (including CJIS compliance). Monitor database performance and proactively identify and resolve potential issues. Develop and maintain database documentation. Participate in on-call rotation for database support. Collaborate with other IT teams to ensure seamless integration of database systems. Provide technical guidance and mentorship to junior database administrators. Participate in projects related to database upgrades, migrations, and enhancements. Preferred: Experience with Azure, CJIS Experience with PostgreSQL Microsoft Certified: Azure Database Administrator Associate Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience. Minimum 8-10 years of experience in database administration. Deep understanding of SQL and T-SQL. Extensive experience with Microsoft SQL Server Enterprise Edition, including Distributed Availability Groups (DAGs). Proven experience in database performance tuning and optimization, including the use of in-memory caching techniques. Strong understanding of database security best practices. Experience with backup and recovery strategies. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Experience with scripting languages (e.g., PowerShell, Python) is a plus. Experience with PostgreSQL is required. Target Base Salary Range: $98,100 USD - $196,200 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Note: Candidate must live near a Motorola Solutions office with the ability to go in office 1 day per week. #LI-MP2 #LI-HYBRD Basic Requirements Bachelor with 8+ years of experience in database administration AND 4+ years of experience in Microsoft SQL Server Enterprise Edition, SQL and T-SQL AND 4+ years of experience in PostgreSQL This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Posted 3 days ago

The Cleaning Authority

The Cleaning AuthorityNorth Andover, MA

Are you tired of retail and fast food hours? Want your nights and weekends back? Would you like to be home during the holidays? Are you looking for a career that is both rewarding and fulfilling? Look no further than the housekeeping industry! Our cleaners work Monday-Friday from 8 am- 5 pm and are off on major holidays! Become a part of a legacy of success and integrity backed by more than 25 years of excellence. We're looking to hire an enthusiastic housekeeper for a full-time position. If you enjoy cleaning, giving back to others, and gaining contentment from a job well done, we're waiting for you! APPLY NOW! We offer THE HIGHEST PAY FOR CLEANING IN THE AREA! Pay rate starts at 13.50 dollars per hour. No experience? No problem. We have a computer-based learning system as well as a 2-week training program which includes hands-on training with one of our experienced and professional house cleaning trainers. Responsibilities At The Cleaning Authority, we offer professional house cleaning services. When you join our team, you'll be trained on our Detail-Clean Rotation System, which has proven effective in more than 20 million cleans across North America. You will be in different homes every day working with a partner to get all of the work done. Our organization is renowned for providing quality cleanings at affordable prices. Our goal is to make our customers' lives better, and we know that starts with our Professional Housekeeper. Benefits Full-time employment with benefits Work Monday- Friday 8am- 5pm. No nights or weekends! Pay rate starts at 13.50 dollars per hour 2-week training Paid holidays Paid vacation Work with a partner Be in different homes every day Get your exercise in at work! And more Qualifications Be 18 years of age or older Be able to pass a background check Have a great attitude, be a team player, and take pride in your work! A willingness to learn. Everybody can clean, but not everyone cleans like we do! Be able to be on your feet all day with light lifting (less than 15 pounds). We won't lie, it's a physically demanding job! Driver's license preferred. Equal Opportunity Employer Compensation: $24,000 to $34,000

Posted 30+ days ago

Phlebotomy Lab Tech II - BWH Pathology Main Campus

Brigham and Women's HospitalBoston, MA

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Join our team at Mass General Brigham (MGB) and kickstart your journey with a $3,000 sign-on bonus! It's our way of saying welcome - and showing how much we value the talent you bring. Job Summary Phlebotomist/Laboratory Technician II greets patients, process paperwork and specimens, and logs all tests into the computer. Performs heelsticks, fingersticks, and venipunctures on all patients to include: Infant (age 0-2) Children (age 2-14) Adolescents (age 14-20) Adult (age 20-65) Older Adults (>65 years) Demonstrate professional customer service skills whenever interacting with customer. Perform receptionist and clerical duties: Greets patients arriving in the phlebotomy laboratory. Answer phone in an appropriate manner. Logs into computer, accesses EPIC and Sunquest Print and Fax results as needed making certain HIPPA protocols are followed. Performs other duties, necessary paperwork and clerical. Performs Phlebotomy and other responsibilities related to phlebotomy: Performs routine and difficult venipuncture on infants, children, young adults, adults, and geriatric populations using aseptic and proper technique. Perform heel-sticks and finger-sticks as needed. Collect blood culture using aseptic techniques. Prepares the blood drawing area for patients, making certain an appropriate inventory of supplies is maintained and that the area is maintained in a clean and orderly manner. Logs, uses and maintains Sunquest collection manager devices. Generates and affix barcode labels to specimens after collection in the presence of patient. Logs into the computer, all tests checked off on the requisition, making certain all pertinent information and comments are included in the process. Creates HOV and release test orders using the EPIC Hyperspace system. Produces bar code labels to affix to specimens after collection. Makes certain that specimens are appropriately labels and collected. Maintains correct paperwork and procedures. Processes specimens for testing: Accessions specimens. Manual log-in procedures, making certain all pertinent information is included in the process. Makes certain all "stat" and other priority samples are processed first. Labels specimens as necessary and properly forwards them for testing. Makes certain the number and color of tubes is correct. Makes certain "stat" specimens are readied for processing first. Processes specimens by centrifugation. Makes certain specimens are spun in order of their priority and knowing the correct centrifugation speed/mode. Aliquots samples as needed. Makes certain that amounts and types of specimens are aliquoted correctly. Maintains sample integrity per established procedures. Places samples in the appropriate locations for pick-up by partner's courier. Responsible for maintaining a safe work area and adhering to all safety, Infection Control, and OSHA guidelines and policies. Demonstrates professional customer service skills whenever interacting with a customer. Performs support services as assigned and other duties as required. Is responsible for all other responsibilities and duties necessary for the day-to-day operations of the laboratory including safety and compliance OSHA. Responsible to be aware of The Joint National Patient Safety Goals and to comply with BWH Hospital and Laboratory policies and procedures. Rotation to all ambulatory labs, including offsite locations and Inpatient Phlebotomy when needed Qualifications High School diploma required Phlebotomy certification preferred (ASCP, ASPT) Phlebotomy certificate preferred (graduate of a phlebotomy training program or schooling) Two years experience as a phlebotomist Additional Job Details (if applicable) Additional Job Description Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Posted 1 week ago

Retail Sales Associate (Part-Time)

AutoZone, Inc.Brockton, MA

AutoZone's Part-Time Retail Sales Associates drive sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day. Position Responsibilities Provides WOW! Customer Service Ensures assigned store tasks are completed in a timely manner on assigned shift Operates cash registers and follows established cash handling procedures Follows company policies and loss prevention procedures Maintains a safe working environment including PPE (Personal Protective Equipment) Maintains store appearance and merchandising standards as directed Ensures that merchandise is restocked and placed in their respective areas Utilizes ZNET to help customers locate merchandise or find suitable alternatives Maintains product knowledge and current promotions through AutoZone systems and information sources Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs Utilizes OBDII to read codes from customer's automobiles Ability to diagnose automobile problems and recommend solutions Communicates with managers regarding customer concerns and employee matters Actively engaged in developing more effective customer service skills Provides honest and trustworthy advice to customers regarding the best products that fit the customers' expectations Position Requirements Applicants 18 years or older High School diploma or equivalent Basic knowledge of automotive parts is required Excellent communication and decision making skills Ability to lift, load, and deliver merchandise Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts Benefits at AutoZone AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing. Some of these benefits for part-time roles include: Competitive pay Unrivaled company culture Medical, dental & vision plans Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Programs for mental and physical health Opportunities for career growth Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team. Compensation Range (USD): MIN 15.0 - MID 15.77 - MAX 16.54

Posted 4 days ago

RN Case Manager Hospice

Tufts MedicineLawrence, MA

Job Overview The Hospice RN Case Manager serves as case manager for the interdisciplinary team (IDT) and is responsible for the delivery of quality hospice nursing care for each patient assigned. Hours: Monday-Friday Days, Weekend and Holiday Rotation Location:Lowell, MA Lawrence, MA and Hallmark MA Job Description Minimum Qualifications: Massachusetts RN Licensure. New Hampshire RN Licensure. Current CPR Certification. One (1) year of hospice and home health experience. Preferred Qualifications: One (1) year of hospice and home health experience. Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. Provides hospice nursing care to patients and families utilizing current principles of palliative care and symptom management to produce hospice outcomes. Coordinates care in a cost-efficient manner. Collaborates effectively with other members of IDT. Utilizes nursing process and current standards of nursing practice in providing hospice care. Remains competent in technical nursing skills (i.e. IVs, Gtubes, etc.) Provides effective patient and family teaching. Communicates with physician and Tufts Medicine Care at Home staff regarding changes in patient's condition. Understands family dynamics and works effectively within various types of family systems. Provides peers with support and mentoring if appropriate. Demonstrates the ability to act as a patient and family advocate. Provides information to families about all available resources. Accurately addresses need for additional services. Performs adequate number of nursing visits and on call/triage necessary to provide superior hospice care under Tufts Medicine Care at Home standards. Communicates patient reports and status changes concisely and effectively. Updates Care Plan, Medication Profile and HHA Treatment Plan routinely and as patient condition changes. Completes all nursing documentation per procedures and nursing standard of practice including assessments, interventions, responses to interventions, communications, verbal orders, etc. Manages caseload efficiently and effectively. Involves Clinical Manager and Medical Director in situations appropriately. Follows guidelines for weekend and evening coverage. Pursues standards of excellence in performance as a hospice case manager. Works with Clinical Manager to identify opportunities for improvement in performance and works to address them. Proactive in increasing knowledge of hospice care and standards of practice. Assists in hospice education in community. What We Offer: Generous Paid Time Off (Effective Day1) Health, Dental and vision insurance (Effective Day 1) Competitive Salaries Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org.

Posted 30+ days ago

Customer Advocate

Safelite AutoGlassWeymouth, MA

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Job Description

The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction.

What You'll Get

Competitive weekly base pay.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at www.safelitebenefits.com.

What You'll Do

Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.

What You'll Need

High School Diploma/GED/Equivalent required.
Experience: 1-3 years telephone operations or business administration experience required.
Ability to provide world class customer service in a changing, fast-paced operation.
Present a professional appearance and wear personal protective equipment.
Ability to travel up to 10%.

#LII-JF1

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.

Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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