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Shift Leader | West End, Boston-logo
Shift Leader | West End, Boston
Blank StreetBoston, MA
About Blank Street At Blank Street, we believe that rituals matter, and that great rituals make your life better. With coffee shops across the US and UK, we are working to transform the high street grab-and-go coffee transaction into an experience that is higher in quality, hospitality, and joy.  What's Brewing... Blank Street is  opening a new coffee shop  in  West End, located at 120 Causeway Street ! As a Shift Leader at Blank Street you are a born player-coach who thrives when working alongside a team to deliver a quality cup of coffee. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality product through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference. You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands on in the success of your store, your customers and your teams’ best interests. This position will be a part of the new store opening team and play a large part in the launch of 120 Causeway Street.  Our Values Magic is in the Details: We value attention to detail in everything we do. We're always thinking about the small things that make a moment meaningful. Move as One: We value people who strive to be the best team player, not individual stars. “My Home is your Home” Hospitality: We look for individuals who treat others the same way they'd treat a guest in their home. We care about presentation, hospitality, and having fun even when things are stressful. What you will own: People  -  Deeply care for and coach your teammates Support your GM and Training Team to help coach and mentor new employees to succeed at Blank Street using our world-class LMS and progression pathways, developing the talent of the future Our Shift Leaders are influential team leaders but do not manage other employees Product  -  Execute our products flawlessly Craft beautiful, well executed coffee products according to company standards and serve all Blank Street customers with energy, warmth, and empathy Have a thorough understanding of what makes Blank Street’s products unique and differentiated with the ability to communicate it to customers and teammates Maintain coffee quality standards across your store and assist coffee trainers in ensuring recipes are up to date Physical Space  -  Ensure true operational and brand excellence Ensure that your store maintains DOH standards at all times and is responsible for all duties to ensure inspections are passed  Maintain operational excellence in the way of store environment, cleanliness and brand expectations, using the companies audit platform as the main source of truth and ensuring 100% compliance Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift Positive and solution focused handling of any minor customer issue Provide timely and consistent coaching to your team to inspire improvement in workflow Ensure your back of house and all areas of your store is well organized and a safe environment Performance - Be the best at what you do Uphold the company standard NPS scores, celebrating the positives with your teams and immediately actioning any feedback in a timely manner Be a champion of your stores financial performance, finding ways to grow your store AOV, meet sales goals through creative initiatives and gain team buy in to share the same vision What you'll bring 2+ years’ experience in a customer service leadership position Love for coffee and customer service Strong knowledge of specialty coffee, latte art and equipment is a must Strong decision making and multi-taking skills Strong interpersonal communication skills Strong time management skills You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with  acceptable documents , Blank Street will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. (a process known as ”E-Verify”) Availability Requirements: Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday) Perks: $19.50/ hour + tips  Full time hours Medical, dental, and vision Barista accreditation/ training program Paid sick time Paid training time

Posted 30+ days ago

General Manager -logo
General Manager
Blank StreetBoston, MA
About Blank Street At Blank Street, we believe that rituals matter, and that great rituals make your life better. With coffee shops across the US and UK, we are working to transform the high street grab-and-go coffee transaction into an experience that is higher in quality, hospitality, and joy. What's Brewing… Cafe Managers are integral to the success of Blank Street by taking full ownership of their four walls. Cafe Managers are accountable for training all team members, leading from the front on facilities, product and customer service expectations, conducting proper inventory management, practicing effective performance management of team members, hiring and developing great talent, business growth and improvement. Cafe Managers may also support light project work directed at growing the overall business and their individual skills. Our Values Magic is in the Details: We value attention to detail in everything we do. We're always thinking about the small things that make a moment meaningful. Move as One: We value people who strive to be the best team player, not individual stars. “My Home is your Home” Hospitality: We look for individuals who treat others the same way they'd treat a guest in their home. We care about presentation, hospitality, and having fun even when things are stressful. What you'll own: People - Deeply care for and coach your team Create a motivating and engaging culture in your team Consistently celebrate, train, coach and mentor your team Step in to cover scheduling gaps or time off in the store schedule Create and publish staff schedules according to state and local labor laws Review and approve timecards and paid time off requests in a timely manner ensuring your team is paid accurately and on time Recruit super star talent in collaboration with the People Team Oversee and validate the quality of training being executed by your Shift Leads, providing feedback and coaching where needed Ensure coffee accreditations are handled on time for new employees in line with company standards Work to maintain the very best team engagement scores Product - Execute our product mix flawlessly Be a brand ambassador - have a thorough understanding of what makes Blank Street’s products unique and differentiated with the ability to communicate it to customers and teammates, inspiring them to fall in love with Blank Street Maintain food and beverage quality standards across your store and ensure recipes are executed accurately and consistently by your team Own all ordering, vendor relations, waste management, inventory counts and general compliance of our Inventory Management System Spend 50-70% of your week leading by example behind the bar through customer service and production of technically excellent food and beverage products Physical Space - Ensure true operational and brand excellence Ensure the safety, cleanliness and presentation of your location in line with company policies Promote an environment that is set up for success by solving any facilities, maintenance, and pest control issues quickly and efficiently Maintain operational excellence achieving company standard scores and above via our auditing platform Performance - Be the best at what you do Develop meaningful ties with neighborhood businesses and people to help grow local brand loyalty Motivate your team to provide exceptional service Celebrate positive customer feedback and investigate negative comments to ensure we are listening and adjusting where necessary Be a champion of your store’s financial performance and peak business throughput Grow your store AOV, meet sales goals through creative initiatives and gain team buy in to share the same vision Ensure your location meets operations and product quality audit standards, quickly action any feedback to improve Look for ways to continuously develop your leadership, training and coaching skills Stay current on company tools, processes and communication Collaborate with other Managers across Blank Street to share best practices and build community Attend all trainings and department meetings designed to support your development or performance What you'll bring 4+ years of experience managing and leading single-store unit operations in high growth hospitality or consumer brands Experience hiring, developing and managing hospitality teams Experience managing inventory and supply chain ordering Love for coffee and customer service Experience working in a unionized environment is a plus Strong knowledge of specialty coffee, espresso and equipment is a must Strong decision making and multi-taking skills Strong interpersonal communication skills Availability Requirements: Full Time: 45 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday) Perks: Competitive Salary Quarterly bonus program   Medical, Dental, and Vision coverage Paid sick time Paid Time off + Company holidays A whole lot of Blank Street swag & coffee

Posted 2 weeks ago

Barista | West End Boston-logo
Barista | West End Boston
Blank StreetBoston, MA
About Blank Street At Blank Street, we believe that rituals matter, and that great rituals make your life better. With coffee shops across the US and UK, we are working to transform the high street grab-and-go coffee transaction into an experience that is higher in quality, hospitality, and joy. What's Brewing... Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way. Our Values Magic is in the Details: We value attention to detail in everything we do. We're always thinking about the small things that make a moment meaningful. Move as One: We value people who strive to be the best team player, not individual stars. “My Home is your Home” Hospitality: We look for individuals who treat others the same way they'd treat a guest in their home. We care about presentation, hospitality, and having fun even when things are stressful. Who you are: A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary Passionate about creating delicious coffee and other cafe beverages A strong independent problem solver with proven multi-tasking and communication skills Someone who is curious, adaptable and always willing to learn Comfortable working in a team or independently Comfortable with cash-handling and maintaining store safety What you'll own: Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular Work within a world-class coffee program using the best coffee equipment (the  eversys cameos and shotmasters ) and product in the industry to prepare the tastiest drinks Complete all training to ensures proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows Maintains Local Department of Health standards at all times Full and complete knowledge and adherence to all product, service and brand training playbooks Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base Requirements: Experience in the customer service or hospitality industry 18+ years of age Able to lift 25+ lbs, and to stand for long periods of time Availability that meets the needs of our cafes Part Time: 15-25 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday) Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday) Weekend and holiday availability preferred You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents , Blank Street will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. (a process known as ”E-Verify”). Perks: $15.50-$16.50 per hour  Tips Barista accreditation and training program Paid sick time Paid vacation time, based on eligibility Health benefits, based on eligibility Blank Street coffee and swag  As a growing company we have opportunities for advancement for those interested

Posted 30+ days ago

Cafe Manager-logo
Cafe Manager
Blank StreetBoston, MA
About Blank Street At Blank Street, we believe that rituals matter, and that great rituals make your life better. With coffee shops across the US and UK, we are working to transform the high street grab-and-go coffee transaction into an experience that is higher in quality, hospitality, and joy. What's Brewing… Cafe Managers are integral to the success of Blank Street by taking full ownership of their four walls. Cafe Managers are accountable for training all team members, leading from the front on facilities, product and customer service expectations, conducting proper inventory management, practicing effective performance management of team members, hiring and developing great talent, business growth and improvement. Cafe Managers may also support light project work directed at growing the overall business and their individual skills. Our Values Magic is in the Details: We value attention to detail in everything we do. We're always thinking about the small things that make a moment meaningful. Move as One: We value people who strive to be the best team player, not individual stars. “My Home is your Home” Hospitality: We look for individuals who treat others the same way they'd treat a guest in their home. We care about presentation, hospitality, and having fun even when things are stressful. What you'll own: People - Deeply care for and coach your team Create a motivating and engaging culture in your team Consistently celebrate, train, coach and mentor your team Step in to cover scheduling gaps or time off in the store schedule Create and publish staff schedules according to state and local labor laws Review and approve timecards and paid time off requests in a timely manner ensuring your team is paid accurately and on time Recruit super star talent in collaboration with the People Team Oversee and validate the quality of training being executed by your Shift Leads, providing feedback and coaching where needed Ensure coffee accreditations are handled on time for new employees in line with company standards Work to maintain the very best team engagement scores Product - Execute our product mix flawlessly Be a brand ambassador - have a thorough understanding of what makes Blank Street’s products unique and differentiated with the ability to communicate it to customers and teammates, inspiring them to fall in love with Blank Street Maintain food and beverage quality standards across your store and ensure recipes are executed accurately and consistently by your team Own all ordering, vendor relations, waste management, inventory counts and general compliance of our Inventory Management System Spend 50-70% of your week leading by example behind the bar through customer service and production of technically excellent food and beverage products Physical Space - Ensure true operational and brand excellence Ensure the safety, cleanliness and presentation of your location in line with company policies Promote an environment that is set up for success by solving any facilities, maintenance, and pest control issues quickly and efficiently Maintain operational excellence achieving company standard scores and above via our auditing platform Performance - Be the best at what you do Develop meaningful ties with neighborhood businesses and people to help grow local brand loyalty Motivate your team to provide exceptional service Celebrate positive customer feedback and investigate negative comments to ensure we are listening and adjusting where necessary Be a champion of your store’s financial performance and peak business throughput Grow your store AOV, meet sales goals through creative initiatives and gain team buy in to share the same vision Ensure your location meets operations and product quality audit standards, quickly action any feedback to improve Look for ways to continuously develop your leadership, training and coaching skills Stay current on company tools, processes and communication Collaborate with other Managers across Blank Street to share best practices and build community Attend all trainings and department meetings designed to support your development or performance What you'll bring 4+ years of experience managing and leading single-store unit operations in high growth hospitality or consumer brands Experience hiring, developing and managing hospitality teams Experience managing inventory and supply chain ordering Love for coffee and customer service Experience working in a unionized environment is a plus Strong knowledge of specialty coffee, espresso and equipment is a must Strong decision making and multi-taking skills Strong interpersonal communication skills Availability Requirements: Full Time: 45 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday) Perks: $62,500 - $72,000 annual salary Blank Street, in good faith, believes that the posted salary range is accurate for this role in Boston at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity offering, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. Quarterly bonus program   Medical, Dental, and Vision coverage Paid sick time Paid Time off + Company holidays A whole lot of Blank Street swag & coffee

Posted 30+ days ago

Barista | South Boston-logo
Barista | South Boston
Blank StreetBoston, MA
About Blank Street At Blank Street, we believe great coffee should be an everyday ritual. With shops across Brooklyn, Manhattan, Boston, DC, and London, we’re the first-ever brand to offer affordable high-quality coffee. Blank Street originated in an effort to change the specialty coffee status quo. Starting with small-format shops and continuing with a limited menu and top-of-the-line tech, we’ve always been focused on simplifying the coffee experience. We partner with amazing local vendors and brands, and have some of the best baristas out there on our team. Love coffee and customer service? Keep reading. What's Brewing... Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way. Our Values Magic is in the Details: We value attention to detail in everything we do. We're always thinking about the small things that make a moment meaningful. Move as One: We value people who strive to be the best team player, not individual stars. “My Home is your Home” Hospitality: We look for individuals who treat others the same way they'd treat a guest in their home. We care about presentation, hospitality, and having fun even when things are stressful. Who you are: A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary Passionate about creating delicious coffee and other cafe beverages A strong independent problem solver with proven multi-tasking and communication skills Someone who is curious, adaptable and always willing to learn Comfortable working in a team or independently Comfortable with cash-handling and maintaining store safety What you'll own: Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular Work within a world-class coffee program using the best coffee equipment (the  eversys cameos and shotmasters ) and product in the industry to prepare the tastiest drinks Complete all training to ensures proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows Maintains Local Department of Health standards at all times Full and complete knowledge and adherence to all product, service and brand training playbooks Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base Requirements: Experience in the customer service or hospitality industry 18+ years of age Able to lift 25+ lbs, and to stand for long periods of time Availability that meets the needs of our cafes Part Time: 15-25 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday) Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday) Weekend and holiday availability preferred You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with  acceptable documents , Blank Street will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. (a process known as ”E-Verify”). Perks: $15.50-$16.50 / hour starting + tips Barista accreditation/training program Paid sick time As a growing company we have opportunities for advancement for those interested

Posted 30+ days ago

Barista | West End, Boston (New Opening)-logo
Barista | West End, Boston (New Opening)
Blank StreetBoston, MA
About Blank Street At Blank Street, we believe that rituals matter, and that great rituals make your life better. With coffee shops across the US and UK, we are working to transform the high street grab-and-go coffee transaction into an experience that is higher in quality, hospitality, and joy.  What's Brewing... Blank Street is  opening a new coffee shop  in  West End, located at 120 Causeway Street ! Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way. This position will be a part of the new store opening team and play a large part in the launch of 120 Causeway Street.  Our Values Magic is in the Details: We value attention to detail in everything we do. We're always thinking about the small things that make a moment meaningful. Move as One: We value people who strive to be the best team player, not individual stars. “My Home is your Home” Hospitality: We look for individuals who treat others the same way they'd treat a guest in their home. We care about presentation, hospitality, and having fun even when things are stressful. Who you are: A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary Passionate about creating delicious coffee and other cafe beverages A strong independent problem solver with proven multi-tasking and communication skills Someone who is curious, adaptable and always willing to learn Comfortable working in a team or independently Comfortable with cash-handling and maintaining store safety What you'll own: Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular Work within a world-class coffee program using the best coffee equipment (the  eversys cameos and shotmasters ) and product in the industry to prepare the tastiest drinks Complete all training to ensures proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows Maintains Local Department of Health standards at all times Full and complete knowledge and adherence to all product, service and brand training playbooks Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base Requirements: Experience in the customer service or hospitality industry 18+ years of age Able to lift 25+ lbs, and to stand for long periods of time Availability that meets the needs of our cafes Part Time: 15-25 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday) Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday) Weekend and holiday availability preferred You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents , Blank Street will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. (a process known as ”E-Verify”). Perks: $15.50-$16.50 /hour starting + tips Barista accreditation/training program Paid sick time Paid vacation time  Medical dental, and vision benefits, if eligible  As a growing company we have opportunities for advancement for those interested

Posted 30+ days ago

District Manager -logo
District Manager
Blank StreetBoston, MA
About Blank Street: At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.  Like the sound of this? Keep reading. Start Something Extraordinary…  As a District Manager at Blank Street you will oversee the financial performance and growth of a collection of retail cafes. You’ll own developing, hiring and inspiring a team of General Managers and Cafe Managers who in turn inspire and develop a team of Baristas and Shift Leads. You will oversee and role model all customer service, hospitality, team leadership and operational duties ensuring your cafes are joyful for both customers and employees. Our Values DREAM BIG: We embrace new possibilities and perspectives that go beyond the expected. START SMALL: We don’t wait for great things to happen - we take small steps that move us forward every day. MAKE SOMEONE’S DAY: We live to create moments of joy. MOVE AS ONE: We build better when we build together because the best customer experiences takes a team. What you'll own: People - Deeply care for and coach your teammates Create a motivating and engaging culture that employees are excited to show up for Consistently celebrate, train, coach and mentor your team Step in to cover leadership scheduling gaps or time off in your locations Oversee the districts’ time and attendance practices Manage your district’s labor strategy and budget Hire General Managers and Cafe Managers for your district in collaboration with Regional Leadership and the People Team Support your General Manager’s hourly level hiring practices, guiding and supporting decision making - taking a holistic view of your talent bench Oversee and validate the quality of training being led by your managers Develop your teams in a timely manner, ensuring any performance issues are addressed quickly and fairly Partner with the People Team to navigate employee relations ensuring the utmost respect for our people and their experience Work with HQ to manage change to ensure Blank Street is continuously evolving while minimizing disruption for your team Work to maintain the very best team engagement scores Host market meetings & social events Product - Execute our product mix flawlessly Be a Blank Street brand ambassador, communicate our customer and employer value propositions to customers and teammates Hold your management team accountable to food and beverage quality standards across your district Oversee or unblock ordering, vendor relations, waste management, inventory counts when needed Spend 30% of your week leading by example behind bar through customer service and production of technically excellent food and beverage products across your locations Physical Space - Ensure true operational and brand excellence Maintain operational excellence using our auditing platform Ensure the safety, cleanliness and presentation of your locations in line with company policies including preparing stores for inclement weather, LTO or new menu launches Promote an environment that is set up for success and an “A” DOH Grade by solving any facilities, maintenance, and pest control issues quickly and efficiently across all locations Create a successful feedback loop between your HQ support partners and your teams on things such as: Store design, construction, maintenance, furniture, ambiance, music and other categories that impact our customer and team’s experiences in our physical spaces Performance - Be the best at what you do Take ownership of your stores’ financial performance, finding areas for growth and inspire team to share the same vision across your district Uphold the company standard NPS and google review scores Develop meaningful ties with local businesses and people to help grow local brand loyalty and goodwill Look for ways to continuously develop your leadership, training and coaching skills Stay current on company tools, processes and communication Assess where there are gaps in communication or processes that you can fill to improve district performance Collaborate with other leaders across Blank Street to share best practices and build community Attend all trainings and department meetings designed to support your development or performance Project - Evolve the Business Support the New Store Opening team when a new location is opening in your district Pilot new company initiatives, be seen as a trusted partner to execute new ideas, policies, practices, SOPs, equipment, recipes, ways of working and so on Support marketing initiatives and brand or influencer collaborations What you'll bring Qualifications: 5-6+ years of experience managing and leading operations in high growth hospitality/consumer brands Experience managing large hospitality teams in multi-unit or multi-department management Experience managing inventory and supply chain ordering Experienced leader having successfully managed managers before Ability to travel between locations in a city or broad metropolitan area Skills: Passion for excellent customer service and hospitality Ability to be autonomous and use excellent judgment Excellent organizational skills Highly effective interpersonal and communication skills Ability to create workflows, systems and processes that support a dispersed team Comfort setting a vision and executing against company goals Can use emotional intelligence and conflict resolution skills to create a welcoming workplace Well versed in change management Proven training and development capabilities Willingness to collaborate across departments and teams Ability to troubleshoot and problem solve, prioritizing around urgency Deep understanding of business and financial acumen Attributes: Hands on and highly action-oriented Deep knowledge and interest in specialty coffee, hospitality, restaurants or retail Positive, enthusiastic and results driven Passionate people leader and developer Interested in continuous personal growth Availability Requirements: Full Time: 40-50 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday) Perks: Competitive compensation 15 days of paid annual leave (on top of company-observed holidays and sick time)  Three health plan options, with full coverage available for two employee-only tiers. Commuter benefits  Parental leave Bereavement leave Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️ Regular social outings with the team Free Blank Street swag  

Posted 2 weeks ago

Front of House Supervisor-logo
Front of House Supervisor
PharmaCannNewton, MA
PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers. We are looking for energetic, results-driven individuals to join our rapidly growing team and industry. The Front of House Supervisor is an expert in their field for specific divisions of responsibilities of the business. The ideal candidate is a business process oriented professional with demonstrated success in leading continuous improvements that enhance efficiency and/or customer/patient experience. They will have the ability to develop and maintain effective teams, be committed to collaboration with a variety of team members, and have a reputation of superior leadership and interpersonal skills. Essential Functions/ Responsibilities  Drive high customer experience standards, to include a customer-oriented culture and industry leading customer engagement through sales training and product knowledge Lead a world-class customer service program to drive repeat business through strong local community networking, and customer data capture Work closely with Managers and Supervisors to exceed sales volume and KPI goals Partner with cross-divisional managers to ensure adequate staffing is scheduled and payroll goals are met Comply and audit cash procedures as it pertains to preparing deposits and daily cash reconciliation Directly supervise the check-in/camera assigned team to ensure acceptable standards are maintained for the overall safety and upkeep of the dispensary. Uphold company standards for merchandise presentation and ensure menu availability is current. Deliver results and strategic direction by ensuring day-to-day operations run smoothly through the store team. Communicate, work closely, and successfully collaborate with Managers and Supervisors to achieve the organization’s goals. Support the implementation of operational policies, standards, and procedures for retail staff. Ensure staff within all divisions of responsibility have a thorough understanding of our corporate processes, SOPs, and assist with providing education in areas that need to be addressed. Train employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI’s Maintain a training calendar and ensure associate onboarding and new hire training is complete Ensure continuous training and development with team members through training curriculums that results in consistency across all stores Lead by example and coach team members on performance. Partner with Managers regarding employee poor performance and violation of company and compliance policies. This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, delivery acceptance, outreach, security, delivery, and visual merchandising Projects a positive image of the organization to employees, customers, industry, and community Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives Competencies and Qualification Minimum 21 years of age (or per state regulations) Bachelor’s Degree in business, operations management, or a related field is preferred Store leadership experience preferred Minimum 2 years’ experience in a customer service related field Skilled in Google and/or Microsoft Office Suite Knowledge of retail technology platforms and systems Business Acumen Ability to communicate proficiently both verbally and in written format Excellent Time Management Detail Oriented Sense of Urgency Consulting Skills Global and Cultural Awareness  Conduct all interactions with a high ethical standard Proven ability leading teams Relationship Management Performance Management Personal Effectiveness/Credibility Valid Driver's License and ability to successfully pass a Motor Vehicle background check (where applicable) Pass a comprehensive background check that includes a criminal history, and obtain and maintain state agent requirements  Starting pay is $21-23/hr Working Conditions/Physical Requirements  This job operates in a professional retail store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position requires weekends, nights, overtime as needed, holidays, and flexible work availability.  May require some travel. While performing the duties of this job, the employee is regularly required to speak and listen.  This employee is frequently required to stand or sit for long periods, walk constantly, use hands or feet, reach with hands and arms, and may be required to lift up to 50 pounds. May be required to work outdoors and/or during inclement weather Notice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job. We are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.  

Posted 30+ days ago

Business Development Representative-logo
Business Development Representative
SalsifyBoston, MA
Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market. Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf. At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here.  About the Opportunity Salsify is on the hunt for an energetic and motivated software sales professional to join our sales team as a Business Development Representative. In this role you will be a key strategic contributor in developing new business for Salsify's CommerceXM.  Our Business Development Representatives play a crucial role in our sales cycle as the first point of contact for prospects and current customers. You will constantly be collaborating with your peers, account executives,and marketing to develop a sales methodology that allows you to create awareness with your prospects, demonstrating that you are a thought leader in the Commerce technology space, so you can help brands improve their business by using the Salsify platform. *This is a Hybrid role with 2 days in the Boston Headquarters* How You'll Make an Impact: Learn Salsify’s ROI, value proposition and customer stories to create intrigue in our prospects and develop solid business conversations through cold outreach Leverage sales and industry best practices to identify and qualify our next ideal customer Execute on outbound prospecting techniques and qualifying leads at a pace and quality to consistently hit and exceed monthly goals Log activity consistently and reliably in the CRM tool - Salesforce Collaborate with Account Executive team to develop territory strategy and strengthen a highly convertible pipeline Execute successful follow up on marketing tasks such as webinars, campaigns, and qualified contacts a weekly basis You'll Enjoy This Role If You Have: 1-3 years experience in a professional environment - bonus points for B2B Software Sales Demonstrated success interacting with people by phone, leading, persuading and overcoming obstacles associated with prospecting Proven effective use of Salesforce, LinkedIn Sales Navigator, ZoomInfo, Google Apps, Slack, and Outreach Strong written and verbal communication skills Organized and disciplined approach to daily activity planning, setting goals and achieving success Enthusiastic and self-starting Experience with or ability to learn web applications such as Salesforce and LinkedIn #LI-Remote #LI-AN1 At Salsify, we maintain 3 core principles as part of our  Compensation Philosophy : We pay market rates, which are competitive and equitable We pay based on performance and proficiency, not tenure We adjust proactively; when the market moves, we do too The posted compensation range reflects the base salary for this position. In addition to base salary, some eligible roles may also have a commission plan or a bonus incentive. All Salsify employees receive equity in the form of stock options. All full-time employees are invited to participate in our Total Rewards plan, which includes health & medical benefits, flexible spending accounts, flexible PTO, and more. Offers to join Salsify are based on a few criteria, including the scope of the role, the candidate’s work experience, targeted skills, internal equity of the team, and external market data. US National Pay Range $46,750 — $55,000 USD Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person’s achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you! A member of Talent ' talent@salsify.com ' will be reaching out about next steps if we would like to move forward. Salsify’s mission is to empower brand manufacturers to win on the digital shelf. Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsify’s growth and earned the company numerous top workplace awards. We are headquartered in Boston, Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility, curiosity and passion, we want to hear from you! As part of the hiring process, we may be conducting reference checks with your provided contacts. Please see our  Candidate Privacy Statement for information on the personal data we process in connection with your application. An Inclusive Place To Work Salsify does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.  Accommodations Salsify is committed to an inclusive hiring process, and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact cx@salsify.com .

Posted today

Associate Account Manager-logo
Associate Account Manager
SchrödingerCambridge, MA
Schrödinger, a leader in computational chemistry software and services for preclinical drug discovery, is seeking an ambitious, highly driven, and goal-oriented Associate Account Manager. As a member of the Sales team operating in the Northeastern US, you’ll identify, qualify, and develop new software and services business within the pharmaceutical and biotechnology industries. Your customer base will include scientists, departmental management, and senior pharma/biotech executives. Additionally, you’ll interact closely with Schrödinger’s applications scientists, product managers, members of the senior management team, and other account managers.  Who will love this job: A team-oriented salesperson, or aspiring salesperson, with a science background Someone familiar with drug discovery processes A customer-oriented problem-solver who can handle negotiation, terms, procurement, and solution implementation An excellent presenter and communicator of scientifically-sophisticated solutions to complex research problems A self-sufficient multitasker with fantastic organizational skills who can perform well under pressure What you’ll do: Manage all team engagements with assigned accounts to ensure objectives are met Develop and maintain exceptional account relationships through effective communication, education, reporting and problem-solving Provide feedback from clients to the internal Product Managers and Support teams Support Account Management team with prospecting, lead qualification and quote generation Use Salesforce CRM to track account activities and progress Work with marketing to implement and coordinate prospecting campaigns What you should have: Bachelor’s degree in Chemistry, Biology, or a related science One to two years of relevant work experience, software sales experience preferred Pay and perks: Schrödinger understands it’s people that make a company great. Because of this, we’re prepared to offer a competitive salary, equity-based compensation, and a wide range of benefits that include healthcare (with dental and vision), a 401k, pre-tax commuter benefits, a flexible work schedule, and a parental leave program. We have catered meals in the office, a company culture that is relaxed but engaged, and over a month of paid vacation time. Our Office Management team also plans a myriad of fun company-wide events. Schrödinger is honored to have been included in Newsweek's list of America's 100 Most Loved Workplaces.  Sound exciting? Apply today and join us! As an equal opportunity employer, Schrödinger hires outstanding individuals into every position in the company. People who work with us have a high degree of engagement, a commitment to working effectively in teams, and a passion for the company's mission. We place the highest value on creating a safe environment where our employees can grow and contribute, and refuse to discriminate on the basis of race, color, religious belief, sex, age, disability, national origin, alienage or citizenship status, marital status, partnership status, caregiver status, sexual and reproductive health decisions, gender identity or expression, or sexual orientation. To us, "diversity" isn't just a buzzword, but an important element of our core principles and key business practices. We believe that diverse companies innovate better and think more creatively than homogenous ones because they take into account a wide range of viewpoints. For us, greater diversity doesn't mean better headlines or public images - it means increased adaptability and profitability.

Posted 30+ days ago

Hotel Room Attendant - Housekeeping - TownePlace Suites, Wareham, MA-logo
Hotel Room Attendant - Housekeeping - TownePlace Suites, Wareham, MA
Lafrance HospitalityWareham, MA
TownePlace Suites by Marriott Hotel located in Wareham, MA at 50 Rosebrook Place is looking to hire Part-Time Hotel Room Attendants . We want you to join our team at the TownePlace Suites as a Hotel Room Attendant! At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship. As a Marriott Team member you'll receive amazing discounts on hotel rooms for both you & your family to enjoy. In addition, we run Company wide incentives both year-round & seasonal for all staff. We have an excellent management team at our hotel and are happy to work with you on a schedule that best fits both of our needs. Take advantage of our remarkable DailyPay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500! Pay: $15 - $17 Per Hour Job: Part Time Responsibilities: Performs cleaning duties in guest rooms; checking out and staying over Provides great customer service. Ensures housekeeping departmental standards are followed. Responds timely to guests’ special requests for miscellaneous items like cribs, cots, extra towels, etc. Maintains inventory of necessary supplies. Reports necessary maintenance items. Follows departmental policies and procedures. Performs additional duties as needed. Keywords: Housekeeping, cleaning, janitorial, hospitality Requirements Highly responsible & reliable Ability to work as part of a team and independently Previous housekeeping experience a plus, but not necessary. Reliable Transportation Benefits DailyPay - Get Paid Any Day ! Brand Wide Hotel Room Discounts Company Wide Hotel Room Discount Program Referral Bonus Incentive Retention Bonus Incentive Annual Review Program Extensive Room for Growth Paid Training

Posted 30+ days ago

Shift Supervisor-logo
Shift Supervisor
Mental Health Association - Western MASpringfield, MA
MHA is hiring immediately, for a Shift Supervisor.  The Shift Supervisor will work alongside the program supervisor, the shift supervisor provides leadership and support to residential staff to empower participants in achieving their vision of recovery and rehabilitation. Supports staff with a strength-based approach that fosters growth and opportunity. The shift supervisor leads by modeling interactions with participants that focus on strength and resiliency through person-centered planning. Ensure coordination and delivery of services to a designated program by observing interactions in the milieu and through data compiled from reports. The shift supervisor maintains compliance with Federal, State, and Mental Health Association policies and regulations. Schedule: Sunday-Thursday 10am-6pm Position’s Essential Functions: Supervisory Directly supervise, educate, and empower a team of relief residential support specialists individually and in groups in compliance with all MHA, Federal and State policies, procedures and regulations. Assist staff in processing challenges in supporting residents in engaging in basic daily needs as well as monitoring physical well-being of residents to ensure delivery of services and modeling positive engagement techniques for staff Support staff through supervision meetings in accordance with policy standards and regular staff meetings. Monitor attendance at staff meetings to ensure compliance with policy standards and assist program supervisor in following up with staff who are not meeting standard. Support program supervisor to ensure goals and objectives are properly being communicated throughout the program to support all staff in having necessary information to engage in job functions. Assist with staff evaluations, trainings, guidance, and feedback. Administrative Monitors compliance of all documentation for program including but not limited to contact notes, rehabilitation notes, medication administration documentation, daily logs, and Individual Action Plans to ensure compliance at all levels of appropriate regulation Respond promptly to any and all medical and psychiatric emergencies. Notify supervisor promptly within specified time limit. Support program supervisor to ensure smooth communication between all disciplines involved with supporting a participant (i.e. nursing, DMH, hospitals, primary care, and psychiatrists). Attend various workshops and training programs Participant Support and Advocacy Engage, educate and empower participants to access community-based resources in order to achieve greater self-determination, rehabilitation and recovery (including but not limited to gaining and maintaining transportation, ADL skills, social and vocational skills. and recreational activities). Act as a role-model/ teacher and participate in these activities (ADLs) as a teaching tool. Empower participants by teaching self-advocacy skills. Act as a liaison with hospitals, clinics, medical personnel, family members and other providers as needed in a professional manner representative of MHA’s core values. Support participants in activities of daily living (ADLs), i.e., personal hygiene, upkeep of personal living space, laundry, cooking/nutrition, establishing healthy lifestyle habits. This may include cleaning duties, laundry, cooking, etc. Support participants in accessing educational opportunities through the exploration of interests, grants, scholarships, supportive school environments. Educate and support participants to understanding and accessing benefits and resources, i.e., Social Security, PVTA, day/vocational programming, Recovery Learning Community, DTA, MRC, libraries. Support participants in money-management training, banking and other financial matters if needed. On each shift track, count and document in-house monies and expenditures accurately. Work with the team toward the common vision of community based flexible supports. Demonstrate professionalism, organization, and good interpersonal skills so that the goals of the participants and the program can be met. Include participants in all household tasks required to maintain upkeep. Ensure tasks are completed regularly.  Perform tasks as necessary to ensure a high level of cleanliness and safety. Provide transportation to participants to ensure that they are able to address their needs (i.e. medical/psychiatric appointments, social engagements, vocational opportunities, etc.) Complete MHA’s Driver Awareness training and van driver training, as applicable.   Maintain sufficient gas in your tank to provide work duties.  Vehicle must be in working condition and able to transport on longer trips when needed.  Regularly utilize on-line agency reporting systems; internet-based applications (such as the time sheet program); the electronic health records system; and all programs that are deemed necessary to complete the job. Attend training to strengthen or gain new computer skills as necessary. Facilitate psycho-educational groups, weekly house meetings. Practice constant professionalism, maintaining boundaries. Participant Health and Wellbeing Utilize a strengths-based and trauma-informed approach to empower participants to identify their hopes, dreams, and goals in collaboration with the multi-disciplinary support team. Become familiar with each participant’s individualized action plan and provide appropriate interventions as directed by the IAP.  Communicate progress, lack of progress/motivation, and/or barriers to reaching the goal to the supervisor and multi-disciplinary team regularly. Identify opportunities to support participants in recognizing triggers to pre-crisis behaviors/symptoms. Support participants in managing triggers to avoid crisis situations. Respond immediately to all pre-crisis/crisis or medical events (following safety plans for those who have them). Keep supervisory personnel (and nursing staff as needed) informed of the situation(s) by speaking with them directly whenever possible.  Follow MHA reporting protocols, including incident report. Adjust and adapt level of support to varying needs of participant. Perform other similar or related duties as assigned or as necessary. Report any incidents of participant abuse (physical, emotional, sexual) or act of omission/neglect to agency management, the Disabled Person’s Protection Commission DPPC, or elder abuse hotline, as applicable. Administer medications in accordance with MAP standards and guidelines. Teamwork, Communications, Cooperation, and Continuous Learning Regularly attend and actively participate in team meetings, supervision meetings and/or other scheduled meetings. Attend agency mandated training and maintain required certifications.  Pursue additional activities and training to enhance job knowledge and competency which afford opportunities for professional growth. Maintain and foster a team atmosphere with colleagues and Supervisor with participant needs as the priority. Maintain positive attitude with team and participants. Use constructive supervisor feedback to grow and enhance professional skills. Attend various workshops and training programs. Requirements Required Knowledge, Skills, and Abilities Valid driver’s license, sufficient automobile insurance, acceptable driving record, and a safe reliable vehicle during working hours. Demonstrated ability to work independently, manage time, prioritize tasks, take initiative, follow through, and work cooperatively as a member of a team. Good oral, written, computer, and organizational skills. Demonstrated ability to adapt to the changing needs of the program participants. Strong interpersonal skills, patience, caring, and compassion. Must be able to pass and maintain certifications in medication administration (MAP), CPR, and first aid. Required Education and Experience High school diploma or equivalent (GED). College degree in human services or relevant field is preferred. At least six months experience required in a related field. One year preferred. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability

Posted 30+ days ago

IDS Paralegal-logo
IDS Paralegal
Fawkes IDMBoston, MA
Seeking a dedicated IDS Paralegal. In this role, you will support the patent prosecution process by managing Information Disclosure Statements (IDS), ensuring compliance with regulations and timelines. Responsibilities: Prepare and file IDS forms with the United States Patent and Trademark Office (USPTO) and international patent offices as necessary. Conduct thorough reviews of patent files for relevant prior art and citations. Maintain accurate records of incoming and outgoing correspondence related to IDS submissions. Coordinate with patent attorneys to ensure all disclosures are complete and correctly submitted. Assist in organizing and maintaining patent dockets and calendars. Requirements Bachelor's degree or paralegal certificate required. 1-3 years of experience in patent prosecution or IDS. Strong understanding of USPTO practices and procedures pertaining to IDS. Excellent organizational skills and attention to detail. Proficient in Microsoft Office Suite and patent management software.

Posted 30+ days ago

Facilities & Maintenance Manager-logo
Facilities & Maintenance Manager
Museum of Ice CreamBoston, MA
About Us Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore. The Flavor Profile The Facilities and Maintenance Manager plays a key role in overseeing all facility-related operations and routine maintenance at the Museum of Ice Cream, ensuring that the museum building, mobile food trucks, warehouses, and pop-up structures are safe, well-maintained, and efficient. This role is responsible for preserving infrastructure quality, optimizing space and equipment usage, and managing operating costs within set guidelines. Additionally, the Facilities and Maintenance Manager ensures that all operations adhere to brand and industry standards, comply with health and food safety regulations, and align with the organization's values as defined by the General Manager and Operations Leadership Team. The role also involves supervising Facilities team members and assisting in training the Service Team, ensuring high standards of facility upkeep and enabling guest-facing teams to deliver seamless and exceptional experiences. In fulfilling your roles and responsibilities as a manager, it is also expected that you uphold and model our culture, values, and standards of conduct. Your day-to-day: FACILITIES & PROJECT MANAGEMENT Identify, diagnose, and address day-to-day maintenance repairs & issues involving museum assets including electrical, plumbing, construction and other miscellaneous equipment Develop a plan for ongoing maintenance and improvement in building management, including recurring or common issues   Ensure 100% compliance with health and safety laws & provisions  Provide daily reports with detailed plan of action  Document and provide visibility to the Director of Facilities of damage or issues with the site or facilities Participate and support management of special projects as required to improve the museum and its facilities Create and maintain an active database of vendors and contractors necessary for day-to-day operations, building repairs & facilities improvements Relationship management of all vendors + contractors including contract negotiation for projects and timely & accurate invoicing Act as liaison and maintain a healthy partnership with contractors and management while managing and ensuring timely completion of all contracted work  SHOW QUALITY ASSURANCE & MAINTENANCE  Operates, maintains and safeguards the technical assets of the Museum, including supervising the use of lighting, sound, communications equipment, and the use and maintenance of stage facilities  Assists with the preparation and control of production budgets Coordinate receiving, packing & unpacking, handling, exhibition, organization, and storage of various elements Maintaining full inventory of tools and tool carts for resets and installations; maintaining necessary inventory and orders specialized supplies to suit the needs of the Clean Team and special projects Communicate all physical changes to Facilities and Production leadership for visibility and approvals in order to keep all units uniform.  DAILY OPERATIONS & LEADERSHIP Support the hiring of Facilities & Maintenance and Service Team members Provide additional "on the floor" supervision during installation periods  Identifying, owning and managing opportunities for continuous improvement Provide support and leadership presence at Museum across all dayparts and weekends as needed, including as a Manager on Duty as needed Provide on-site coordination for delivery shifts, including weekends as needed Completing & filing daily reports and maintaining building inspections Completing maintenance and preventative maintenance tickets quickly and on time throughout daily operations and any designated ‘Reset’ days Support and install seasonal creative elements as required for the museum in coordination with the Production team Coordinate with Director of Facilities in preparing the space for monthly building inspections Job Type: Full-time Pay: $77,500.00 - $95,000.00 per year Museum of Ice Cream is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected class.   Requirements Necessities: You meet all of the requirements of a Senior Facilities Technician PLUS: You have 2+ years of facilities experience in technical/engineering operations, including team coordination. You are comfortable assisting with heavy equipment handling. You have the ability to read and collaborate on projects designed with industry standard software and tools (i.e. CAD, 3D printing). You have a basic understanding of accounting and finance principles. Excellent verbal and written communication skills (Bilingual a plus!) Nice to Haves: Knowledge of basic accounting and finance principles Good analytical/critical thinking Benefits Annual pinkball (yes, it is “pink-tie” themed and you can bring a date!)  Unlimited ice cream  Competitive Pay Ability to advance within the organization 16 free museum tickets per year for friends and family, with free entry for self  50% off retail products  Vision, dental, and healthcare benefits PTO

Posted 30+ days ago

Freelance Brand Expert-logo
Freelance Brand Expert
Charlotte TilburyBoston, MA
Charlotte Tilbury is currently recruiting Freelance Brand Experts to join the team. This position will be part of the Charlotte Tilbury freelance Brand Expert team. As a member of the Charlotte Tilbury Freelance Brand Expert team you will need strong artistry, sales and service talents. You will be teaching customers Charlotte’s secrets of artistry learnt in over 20 years of working at the top of the industry with top celebrities and brands. You will deliver Charlotte’s philosophy of artistry made easy, and be part of the building an amazing beauty business. You will need to be sales driven and have experience in beauty and retail. Requirements The Freelance Brand Expert role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Brand Expert drives business in store through exceptional makeup artistry and customer service. The Freelance Brand Expert will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience. Benefits Main Duties: Sales: Strive to achieves event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines. Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service. Team Work: Demonstrate a positive ad cooperative approach towards your work and your colleagues Assist and maintain an atmosphere of open and positive communication, professionalism ad creativity at all times. Operations: Ensure the counter/gondola is “customer ready” from open to close of business Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork) Apply for this job

Posted 30+ days ago

Veterinary Technician-logo
Veterinary Technician
Associated Veterinary PartnersLunenburg, MA
Veterinary Technician Location: Lunenburg Veterinary Hospital - Lunenburg, MA Join a Team That Values Innovation, Collaboration & Personalized Medicine!  Lunenburg Veterinary Hospital is excited to be seeking a skilled Veterinary Technician to join our multi-doctor, progressive hospital. We’re seeking someone who loves to work within a team, is passionate about high-quality medicine, enjoys surgery and building relationships with clients and patients.  At our hospital, we believe “There are no problems, only solutions.” If you’re ready to do small things with great love and be part of a team that works hard, has fun, and supports each other, we’d love to hear from you! About Us:  Lunenburg Veterinary Hospital has been a staple of the community of Lunenburg, Massachusetts since 1983. For 41 years, we have made a commitment to excellence in medicine and surgery, by offering individualized care plans to small animals, exotics and wildlife and continuing to stay in the know on advancements within the industry. Our team thrives on collaboration, communication, and building real relationships. We have adopted the fear-free approach, which means we take our time with interactions with patients to ensure good outcomes.   Practicing flexible, individualized medicine means that we appreciate and accept different medical viewpoints, which leads to overall better care. If you love variety and growing, expect to see and learn something new every day!  Responsibilities As a Veterinary Technician, your duties will include: Assisting veterinarians during patient exams, treatments, and surgeries. Administering medications, vaccinations, and therapeutic treatments. Performing diagnostic tests, including radiography, bloodwork, and urinalysis. Monitoring anesthesia and providing post-operative care. Conducting dental cleanings and using digital dental radiography. Educating clients on preventive care, treatment plans, and post-care instructions. Maintaining accurate patient records and ensuring a clean, organized clinic environment. About Associated Veterinary Partners (AVP) Lunenburg Veterinary Hospital is proudly partnered with Associated Veterinary Partners (AVP) , a vet-founded and operated network that prioritizes clinical autonomy and long-term success over short-term profits. Unlike many corporate groups, AVP is not private equity-backed , ensuring that you and your patients come first. As a proud supporter of Not One More Vet (NOMV) , AVP is committed to promoting mental health, wellness, and professional growth in the veterinary field. Ready to join a practice that values collaboration, growth, and innovation? Apply today and take the next step in your rewarding veterinary career at Lunenburg Veterinary Hospital! Requirements Experience: Prior experience as a Veterinary Technician is required (1yr). Certification (LVT or equivalent) is preferred but not required. Skills: Strong diagnostic, technical, and communication abilities. Mindset: A positive attitude, attention to detail, and a passion for patient care. Physical Ability: Able to lift up to 50 lbs and work on your feet for extended periods. Availability: Must be available Tuesday and Thursday Benefits Compensation, Perks & More $18.00 - $24.00 / hr - depending on experience Comprehensive Benefits: Health, Vision, and Dental Insurance Flexible Schedule  Professional Growth: Opportunities for continuing education, mentorship and skill development Support team & Practice Manager

Posted 4 days ago

Machinist-logo
Machinist
Zulu PodsNorthampton, MA
Zulu Pods is shaping the future of fluid delivery with innovation and integrity, and we are seeking highly motivated team players to join us in this mission. We believe in bringing your human to work and embrace out of the box thinking and creativity. We also believe in excellence and competence, with an engineering team boasting extensive turbomachinery mechanical design expertise and holding a combined experience of more than 150 years. At Zulu Pods, we operate with  Integrity , take  Extreme Ownership , lift each other up with  Servant Leadership , win by  Exceeding Expectations , and succeed with  Optimistic Vision .   If these values describe you, please continue: We are seeking an experienced machinist to join our team. The ideal candidate will have a strong background in machining precision components, preferably in the aerospace industry. You will be responsible for operating CNC and manual machines, interpreting complex engineering drawings, and ensuring that all parts meet strict quality and tolerance requirements.  Responsibilities Set up, operate, and maintain CNC and manual milling machines, lathes, and other equipment. Read and interpret blueprints, engineering drawings, and technical specifications. Program and adjust machines as needed to achieve high precision and tight tolerances. Conduct inspections using micrometers, calipers, and other measurement tools. Work closely with engineering and quality control teams to optimize production processes. Maintain a clean and organized workspace while following all safety protocols. Troubleshoot machining issues and make necessary adjustments. Document work processes and adhere to quality control standards. Requirements Minimum of 3 years of machining experience, preferably in the aerospace or defense industry. Proficient in reading blueprints and engineering drawings. Strong knowledge of CNC programming and manual machining techniques. Experience with GD&T and quality inspection procedures. Ability to work independently and in a team-oriented environment. Strong attention to detail and problem-solving skills. Excellent communication and organizational skills. Due to the nature of the work applicants must be US Citizens with no known issues that would prevent them from obtaining security clearance. Benefits Competitive salary and benefits package (health, dental, & vision). 401(k)  Paid time off and holidays. Generous parental leave policy crafted by founders with deep appreciation for family. Opportunity to work in a dynamic startup environment with a talented and dedicated team. Potential for career growth and advancement as the company continues to grow. Contribution to the advancement of aerospace technology and innovation.

Posted 30+ days ago

Hardware Quality Engineering Manager-logo
Hardware Quality Engineering Manager
BeviBoston, MA
We are seeking a dynamic and experienced Hardware Quality Engineering Manager to lead our quality engineering team and ensure the highest standards of product reliability and performance. This role combines technical expertise with leadership, overseeing a team of three quality engineers and a hardware quality technician. In this role you will drive quality initiatives across the product lifecycle, from concept through mass production and field performance, ensuring that Bevi's hardware products meet and exceed customer expectations. Your Day to Day Lead and mentor a team of quality engineers and technicians, fostering a culture of continuous improvement and accountability Ensure excellent manufacturing quality through tight process controls, preventive measures and timely corrective action implementation Drive closer collaboration with Hardware Engineering, Manufacturing, Supply Chain, and Operations teams to ensure quality requirements and reliability standards of components and subsystems are embedded in the design Implement improvements to quality processes including non-conformances, RMA and new product introduction processes Support the team in leading investigations into quality issues, utilizing tools like 8D and RCCA to determine root causes and implement corrective and preventive actions Collaborate with suppliers to ensure quality standards are met, conducting audits and assessments as necessary Conduct risk assessments such as FMEAs and GR&R studies, to identify potential quality issues and implement mitigation strategies. Requirements Passionate about delivering best-in-class quality to customers and stakeholders Strong communicator with ability to facilitate discussion and present data to all levels of the internal and external organization Strong analytical and technical skills are necessary to interpret specifications and drawings and perform problem solving and data analysis leading to improvement initiatives Experience leading quality or continuous improvement teams through product lifecycle Strong background in quality engineering principles, including FMEA, GR&R, and statistical analysis Experience with electro-mechanical systems and consumer electronics is a plus Experience with the commercial appliance industry and knowledge of NSF, NRTL and UL standards is a plus Bachelor’s degree in Engineering (Mechanical, Electrical, or related field) 8+ years in hardware quality engineering, with at least 3 years in a leadership role overseeing a team ASQ certifications of CQE and CQA are a plus Ability to be in the office 4-5 days per week Must be able to travel up to 30%. Travel will mainly be domestic, but may be overseas travel upwards of 3-5 times a year Benefits Comprehensive medical, dental and vision insurance plans with BlueCross BlueShield, 95% paid by employer 401(k) with company match, and environmentally responsible investment options Flexible PTO plus 12 company holidays, and additional paid days for sick leave, etc (including sustainability or social justice volunteer events) Generous fully paid parental leave for both birth parents and non-birth parents Fully employer paid disability and life insurances Wellness and fitness reimbursements Monthly stipends for cell phone use and commuting costs Onsite snacks, weekly catered lunch, and (of course) unlimited Bevi ... plus composting and terracycling, too Happy hours, team-building events, bagel breakfasts, Hero awards - and more! We're excited about supporting career growth and would love to be part of your professional journey. We know that talent comes in many forms, and we value individual accomplishments, specialized knowledge, and genuine passion over just checking boxes on a requirements list.If any of our positions interest you, please apply! Our recruiting team will contact you about next steps if we'd like to move forward together.

Posted 1 week ago

Case Manager-logo
Case Manager
Mental Health Association - Western MAChicopee, MA
Provide outreach, assessment and engagement to participants of Community Support Program for Chronically Homeless Individuals.  Support participants with a recent history of chronic homelessness to adjust to/maintain their housing and connect them to community resources. Perform responsibilities professionally, in accordance with MHA’s Core Values (Respect, Integrity, and Compassion), policies, practices, program funding and applicable regulatory agency guidelines.    Position’s Essential Functions Intake Coordination 1. Coordinate documentation necessary for entry into MHA’s CSP-CHI program included but not limited to: Chronic Homeless Verification, VI-SPDAT, authorizations, notice of policies, insurance information, etc. Write initial Adult Comprehensive Assessments and updates and treatment plans.    Service Planning 2.  Serve as a member of the multidisciplinary team in the development of the Individualized Action Plan utilizing the participant’s strengths in establishing and meeting their goals.  Actively support the implementation strategies as outlined in the IAP and document progress as required.  3.  Develop, monitor, and implement program support strategies, crisis and behavioral plans in cooperation with the participant and treatment team.  Adjust and adapt level of support to varying needs of the participants. Housing Stability 4.  Assist participants’ entry safe housing. Develop and maintain relationships with landlords. 5.  Provide tenancy support by assisting participants to negotiate with landlords for repairs and maintenance as necessary using health and housing code regulations as standards; assist participants to comply with tenant responsibilities such as apartment upkeep, rental payments, drug free environments and noise restrictions. 6.  Assist participant to organize home moves (i.e. utilities, address changes). Physically assist participant in packing and moving furniture, and household items as required.  Seek agency assistance as needed. Income and Benefit Maximization, Employment 7.  Assist participants with efforts to secure and maintain employment, employment training or education which will lead to employment. 8.  Educate and assist participants to understand and access benefits and resources, i.e., Social Security, EAEDC, SNAP/Food Stamps, PVTA and Fuel Assistance. 9.  Assist participants to gain independence through money management training, budgeting, assistance with banking, maintenance of benefits and other financial matters.   Community Resources and Access 10.  Promote participant engagement in community life and resources by assisting with access to libraries, recovery groups, social activities, day/vocational programming, Recovery Learning Community, and local events. 11.  Engage, educate and empower participants to access community-based resources in order to achieve greater self-determination, rehabilitation and recovery (included but not limited to gaining and maintaining transportation, ADL skills, money management and social and recreational activities.) Participant Health and Wellbeing 12.  Assist participant with coordinating, scheduling and attending medical, dental and psychiatric appointments when applicable.  Complete the self-medication module with the participant and monitor medications and /or health issues with program contracted nurse and document progress and follow-through accordingly.  13.  Stimulate interest and provide information related to healthy habits and appropriate physical activity. 14.  Provide pre-crisis/crisis accessibility while on duty by checking voicemail frequently throughout the shift.  Respond immediately to all pre-crisis/crisis or medical calls.  Keep supervisory personnel (and nursing staff as needed) informed of the situation(s) by speaking with them directly whenever possible.  Follow MHA reporting protocols Teamwork, Communications, Cooperation, Continuous Learning 15.  Regularly attend and actively participate in team meetings, supervision meetings and/or other scheduled meetings.  Attend agency mandated training and maintain required certifications.  Pursue additional activities and training to enhance job knowledge and competency which afford opportunities for professional growth. 16.  Work with the team toward the common vision of community based flexible supports.  Demonstrate professionalism, organization, and good interpersonal skills so that the goals of the participants and the program can be met. 17.  Provide transportation to participants to ensure that they are able to address their needs (i.e. medical/psychiatric appointments, social engagements, vocational opportunities, etc.)  Complete MHA’s Defensive Driving training.  Maintain sufficient gas in your tank to provide work duties.  Vehicle must be in working condition and able to transport on longer trips when needed. Mileage will be reimbursed by MHA. 18.  Communicate and report in a timely manner all issues, concerns or incidents to supervisory personnel.  Complete the necessary written documentation related to particular incidents within mandated timelines. 19.  Regularly utilize on-line agency reporting systems; internet based applications (such as the time sheet program); and any future programs that are deemed necessary to complete the job.  Read email daily.  Attend training to strengthen or gain new computer skills as necessary. Safety 20.  Promote a safe workplace environment by identifying and addressing any safety hazards/issues, reporting all employee accidents to Human Resources and participant accidents to supervisory personnel, and following established MHA safety policies. 21.  Communicate and report in a timely manner all issues, concerns or incidents to supervisory personnel.  Complete the necessary written documentation related to particular incidents within mandated timelines. 22.  Report any incidents of participant abuse (physical, emotional, sexual) or act of omission/neglect to agency management, the Disabled Person’s Protection Commission (DPPC), or elder abuse hotline, as applicable. Requirements ·         Valid driver’s license, sufficient automobile insurance, acceptable driving record, and a safe reliable vehicle during working hours. ·         Demonstrated ability to work independently, manage time, prioritize tasks, take initiative, follow through, and work cooperatively as a member of a team. ·         Good oral, written, computer, and organizational skills. ·         Demonstrated ability to adapt to the changing needs of the program participants. ·         Strong interpersonal skills, patience, caring, and compassion. ·         Must be able to pass and maintain certifications in medication administration (MAP), CPR, and first aid. ·         Must be at least twenty-one years old.   Required Education and Experience ·         Bachelor’s degree in human services or relevant field required. ·         Requires six months of applicable experience.  Experience with individuals with mental health and/or substance use challenges or individuals with a history of housing instability preferred.   Physical Demands and Work Environment While performing the responsibilities of this job, the employee is required to speak, smell, and hear.  They are occasionally required to kneel, sit, push, pull, reach, and climb.   They are also required to use their hands and fingers to grasp, hold, type, and write.   The employee is occasionally required to climb stairs and lift up to forty pounds.  Vision abilities required by this job include color distinction, visual inspection, visual perception, and eye/hand coordination. While performing the duties of this job, the employee is occasionally exposed to inclement weather, vehicles, blood-borne pathogens, and computers/monitors. The noise level in the work environment is usually quiet to moderate. The majority of time for this job is spent indoors.    Conclusion This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability

Posted 30+ days ago

Physical Therapy Aide-logo
Physical Therapy Aide
Professional Physical TherapyMedford, MA
Professional PT, the leading provider of physical, occupational, and hand therapy in the Northeast, is looking for a dedicated and enthusiastic individual to join our team as a PT Aide. Our mission is to provide exceptional care to our patients, helping them achieve their rehabilitation goals and improve their overall quality of life. As a PT Aide, you will work alongside our skilled therapists to support patient treatments and contribute to a positive therapeutic environment. Your role will be vital in ensuring that our patients feel supported and motivated throughout their recovery process. At Professional PT, our patients' comfort and satisfaction are our top priorities. We actively seek feedback to enhance our services and deliver the best outcomes possible. With numerous clinics across the Northeast, you will be part of a supportive and dynamic team that values collaboration and professional growth. This is a great opportunity for students looking to apply to PT school.  Hours may help satisfy application requirements. Responsibilities Assist with setting up equipment and preparing treatment areas prior to patient sessions. Support therapists during treatment by monitoring equipment and providing assistance as needed. Escort patients during their visits and ensure their comfort. Maintain a clean and organized treatment environment. Prepare hot and cold packs for treatment. Clean and maintain treatment tables and other equipment. Assist with laundry and other general clinic upkeep tasks. Requirements High school diploma or equivalent preferred. Strong communication and interpersonal skills. Detail-oriented with excellent organizational abilities. Capacity to handle multiple tasks in a busy environment. Physical stamina for lifting and standing for extended periods. Knowledge of HIPAA and OSHA regulations is preferred. Benefits Part time employees are eligible to accrue sick time based on the Massachusetts Sick Leave Law

Posted 30+ days ago

Blank Street logo
Shift Leader | West End, Boston
Blank StreetBoston, MA

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Job Description

About Blank Street


At Blank Street, we believe that rituals matter, and that great rituals make your life better. With coffee shops across the US and UK, we are working to transform the high street grab-and-go coffee transaction into an experience that is higher in quality, hospitality, and joy. 


What's Brewing...


Blank Street is opening a new coffee shop in West End, located at 120 Causeway Street! As a Shift Leader at Blank Street you are a born player-coach who thrives when working alongside a team to deliver a quality cup of coffee. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality product through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference.


You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands on in the success of your store, your customers and your teams’ best interests. This position will be a part of the new store opening team and play a large part in the launch of 120 Causeway Street. 


Our Values



  • Magic is in the Details: We value attention to detail in everything we do. We're always thinking about the small things that make a moment meaningful.

  • Move as One: We value people who strive to be the best team player, not individual stars.

  • “My Home is your Home” Hospitality: We look for individuals who treat others the same way they'd treat a guest in their home. We care about presentation, hospitality, and having fun even when things are stressful.


What you will own:


People - Deeply care for and coach your teammates



  • Support your GM and Training Team to help coach and mentor new employees to succeed at Blank Street using our world-class LMS and progression pathways, developing the talent of the future

  • Our Shift Leaders are influential team leaders but do not manage other employees


Product - Execute our products flawlessly



  • Craft beautiful, well executed coffee products according to company standards and serve all Blank Street customers with energy, warmth, and empathy

  • Have a thorough understanding of what makes Blank Street’s products unique and differentiated with the ability to communicate it to customers and teammates

  • Maintain coffee quality standards across your store and assist coffee trainers in ensuring recipes are up to date


Physical Space - Ensure true operational and brand excellence



  • Ensure that your store maintains DOH standards at all times and is responsible for all duties to ensure inspections are passed 

  • Maintain operational excellence in the way of store environment, cleanliness and brand expectations, using the companies audit platform as the main source of truth and ensuring 100% compliance

  • Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift

  • Positive and solution focused handling of any minor customer issue

  • Provide timely and consistent coaching to your team to inspire improvement in workflow

  • Ensure your back of house and all areas of your store is well organized and a safe environment


Performance - Be the best at what you do



  • Uphold the company standard NPS scores, celebrating the positives with your teams and immediately actioning any feedback in a timely manner

  • Be a champion of your stores financial performance, finding ways to grow your store AOV, meet sales goals through creative initiatives and gain team buy in to share the same vision


What you'll bring



  • 2+ years’ experience in a customer service leadership position

  • Love for coffee and customer service

  • Strong knowledge of specialty coffee, latte art and equipment is a must

  • Strong decision making and multi-taking skills

  • Strong interpersonal communication skills

  • Strong time management skills

  • You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. (a process known as ”E-Verify”)


Availability Requirements:


Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday)


Perks:



  • $19.50/ hour + tips 

  • Full time hours

  • Medical, dental, and vision

  • Barista accreditation/ training program

  • Paid sick time

  • Paid training time

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