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P logo

Program Manager

Press Ganey Associates LLCBoston, MA
Company Description PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees. Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success. Our Mission: We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. Our Values: To put Human Experience at the heart of organizations so every person can be seen and understood. Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. Dare to innovate: We challenge the status quo with creativity and innovation as our true north. Better together: We check our egos at the door. We work together, so we win together. This position preferably will be located in Chicago, IL but it can also be also located in our Boston, MA Hub. To work #bettertogether, we operate with a hybrid working model. For those near a hub location, we gather in our office locations three days a week (Tuesday, Wednesday, Thursday). For the remaining days, we work from home. What We Need: We are looking for a Program Manager who will play a vital role in our customers' success, embody excellent customer service, and set the bar in relationship management and strategic program design. This role sits at the heart of our relationship with customers, managing the daily interactions that result in trust and true partnership, and delivering business value through our suite of products and services. At the highest level, the Program Manager uses technology to solve business challenges, leads the implementation of solutions and programs that deliver business value, advocates for customers' success, and evangelizes our products and services. As a Program Manager with Forsta, you will; Immerse yourself in the client's business - understand their unique challenges, business and program objectives, and success measures Collaborate with clients, partners, and cross-functional teams to gather requirements, prepare budgets, develop project plans, and manage the delivery process Own delivery process, ensuring accurate, on time, profitable delivery of solutions and programs that delight clients and lead to growth over time Provide a single point of contact for clients, team members, and partners throughout delivery Champion our products - leverage the latest Forsta tools, features, and functionality to meet customers' needs Build deep client relationships to support customer success and account growth Inform clients, commercial leads, and management of progress, risks, and growth opportunities Advocate for clients internally with regard to product ease of use, user experience and design, new features and functionality to bring the voice of the customer to Product and R&D Responsibilities: Present information clearly and confidently to clients and stakeholders within and outside the organization Demonstrate competence and confidence with the full VOC/E product and services suite, including those available through our partner networks Ability to think creatively about solving client issues or concerns to improve program outcomes, and deliver value; works effectively with varying degrees of ambiguity Effectively troubleshoot basic technical issues and translates technical jargon to business language for client contacts Provide guidance and best practice for use of the platform to achieve program objectives over time Identify potential risks and opportunities within assigned accounts to support retention and growth Implement projects on existing client accounts and lead new client implementations on small, mid-market, and large accounts Play an active, visible role in account planning on assigned book of business; support design, development, planning, and execution of strategic roadmaps for clients Support RFPs and other pre-sales activities as part of new client acquisition under the direction of Principal PM or Director Lead internal initiatives designed to improve the customer experience with Professional Services or the products and services we offer Participate in the training and onboarding of new/junior team members on assigned work Qualifications: 3 to 5+ Years' of Market Research project management experience. Previous experience working with Forsta Plus or Decipher is a plus Professional demeanor, excellent written, and oral communication skills Demonstrated track record of success in outstanding customer service Capable of developing/maintaining long-term business partnerships with clients Ability to multi-task and effectively manage all responsibilities attached Education: Bachelor's degree is required. About You: You are a highly motivated individual that works well in a team environment yet can work autonomously and take individual initiative. You have exceptional time management and multi-tasking skills. You are detail-oriented and well organized. You are results oriented - a driver of projects, gets things done, with a "can-do" attitude. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At PG Forsta we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Additional Information for US based jobs: Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class. Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. The expected base salary for this position ranges from $80,000 to $95,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus tied to achieved results. All your information will be kept confidential according to EEO guidelines. Our privacy policy can be found here: https://www.pressganey.com/legal-privacy/

Posted 2 weeks ago

T logo

Electro Mechanical Assembler 2

TransMedics Group, Inc.Andover, MA
Job Description: RESPONSIBILITIES: General: Under minimal supervision perform various hands on mechanical, electrical, and/or electro-mechanical assembly operations of the Perfusion modules using standard manufacturing documentation and equipment. Contribute to meeting production targets without compromising safety and quality with no non-conformance write-ups. Maintain the pace of the production line and meet expected output levels. Take proactive approaches to identifying and addressing potential safety hazards and quality issues on production lines. Maintain stock in the appropriate kanban location and escalate before material runs out. Recommend activities to promote continuous improvement and best practices to minimize downtime and maximize productivity. Execute basic troubleshooting of assembly processes and equipment under minimal guidance of engineers, senior operators, and supervisor. Collaborate with engineers and managers in resolving technical issues, assist in investigations related to technical issues, complaints and field failures. Support Lean, Health and Safety Initiatives. Perform other TransMedics tasks and duties as required. Quality Control: Communicate effectively with supervisors and team lead and quality control personnel to address any issues. Focus on quality and accuracy, ensure that all work assignments meet corporate quality and regulatory requirements. Workflow Coordination: Maintain the department work area and equipment in a neat and orderly manner according to standards, including the proper disposal of packaging waste, proper storage and use of equipment and parts, and management of necessary documentation. Serve as a strong team player by supporting and assisting the supervisor and colleagues when needed. Training and Development: Participate in training sessions to enhance skills and knowledge and assist in the training of new employees. Documentation: Maintaining accurate records of assembly processes, including production reports, inventory levels, and quality control documentation. Initiate Non-Conforming Material (NCMR) when applicable. Safety Compliance: Comply with safety regulations and guidelines to maintain a safe working environment for team members. MINIMUM QUALIFICATIONS: High School Diploma, GED or equivalent with a minumum of 2-4 years experience in electro-mechanical assembly environment; or equivalent combination of education and experience. PREFERRED QUALIFICATIONS: Demonstrates proficiency in assembly processes and techniques and problem solving skills. Ability to follow instructions and work effectively in a team enviroment, as well as independently. Previous experience in a manufacturing environment Attention to detail and commitment to producing high-quality work. Willingness to learn and adapt to new tasks and challenges. Proficiency with all basic hand and power tools such as screwdrivers, wrenches, torque tools, crimpers, soldering irons, hand drills, Dremel and sanders. Ability to assemble parts, properly position, align and fasten to assemblies and sub-assemblies using hand tools and/or power tools. Ability to connect cables, tubes and wires according to basic written instructions. Must possess a strong work ethic, effective oral and written communication skills and excellent interpersonal skills. Flexible and able to work in a fast-paced, dynamic environment. Every Organ Wasted is a Life Not Saved. TransMedics, Inc. is a commercial-stage medical technology company transforming organ transplant therapy for patients worldwide. Our mission is to help save more patients' lives by increasing access to viable donor organs for those who are awaiting an organ transplant. To accomplish this mission, we partner closely with transplant stakeholders worldwide and help expand their access to healthy donor organs, while delivering the highest quality technology, service, clinical care and outcomes. Driven by a passion for improving patient care, we make the impossible possible and keep our employees at the center of everything we do. Together, we strive to enhance the quality of life for transplant recipients and their families, fostering hope and healing in the journey toward better health. Maximize your potential at TransMedics, Inc. www.TransMedics.com Employee Benefit: Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA Dental Vision Healthcare Flexible Spending Account Dependent Care Flexible Spending Account Short Term Disability Long Term Disability 401K Plan Pet insurance Employee Stock Purchase Plan TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees.

Posted 30+ days ago

Global Partners LP logo

Field Marketing Intern

Global Partners LPWaltham, MA

$16 - $20 / hour

Job Summary: The Retail Marketing Internship is a great opportunity to gain hands-on marketing experience while working side by side with professionals from all levels in our Waltham, MA office. We're looking for an out-of-the-box thinker, entrepreneur, and go-getter who isn't afraid to roll up their sleeves and dive into the marketing of our convenience store brands. This intern will support the Marketing team by optimizing marketing plans and strategies, executing in store initiatives and events (including grand openings), conducting market and competitor research, and assisting in select digital and social efforts. This role offers exposure to all facets of marketing operations in a collaborative, fast-paced environment. Flexible work options available (up to two days remote). At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value. Job Description: YOUR ROLE, YOUR IMPACT Assist in the planning, execution, and tracking of integrated marketing campaigns. Support digital initiatives, including social media, email marketing, content development, and website updates Conduct market and competitor research to inform strategic recommendations Help coordinate and execute in-store activations, events, and brand partnerships. Capture and curate content (photo/video) for social and digital use. Support brand storytelling through writing, editing, and creative brainstorming. Assist with marketing analytics and reporting to measure campaign performance. Collaborate cross-functionally with internal teams and external partners. Participate in administrative and team support tasks as needed Additional Job Description: Qualifications: Enthusiastic, energetic personality comfortable engaging with our consumers and store associates Strong verbal and written communication skills Must be a licensed driver with his/her own reliable automobile (Mileage reimbursement will be provided) Self-starter with strong work ethic Demonstrated analytical capabilities and problem-solving skills Completed marketing or business administration coursework Working knowledge of MS Word, Excel, and PowerPoint Must have a high school diploma and be enrolled in a degree program leading to a Bachelor's degree. Must be able to commit to 40 hours per week. The internship program is designed to give students not only corporate experience but also the opportunity to learn more about the industry and Global itself. This summer program consists of formal info sessions with the executive team and others from around the business and developing a group project that is presented at the end of the 10 weeks. We encourage you to learn more about our Emerging Leaders Programs here. Pay Range: $16.03 - $20.46 The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. Our Commitments to You Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development. Health & Wellness- Medical, Dental, Visions and Life Insurance. Along with additional wellness support. The Road Ahead- We offer 401k and a match component! Professional Development- We provide tuition reimbursement; this benefit is offered after 6 months of service. What to Expect From the Hiring Process We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you. A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-747-9675 or 781-7GP-WORK. Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Posted 30+ days ago

Tufts Medicine logo

Cardiac Sonographer, Per Diem - Merrimack Valley Cardiology

Tufts MedicineNorth Chelmsford, MA

$41 - $52 / hour

Hours: Per Diem Location: Merrimack Valley Cardiology. 14 Research Place, Chelmsford, MA. Job Profile Summary This role focuses on using various imaging techniques and practices to aid in the diagnosis and treatment of patients. In addition, this role focuses on performing the following Ultrasound duties: Utilizes Ultrasound Technology to provide images of internal body structures. A clinical technologist role that has specialized knowledge or skills gained through a combination of vocational education, training, and experience. This role will be most commonly applied to patient care and/or scientific/laboratory jobs. An entry-level role typically requiring little to no prior knowledge or experience and requiring vocational or technical education. Work is routine or follows standard procedures, is closely supervised, and communicates information that requires little explanation or interpretation. Job Overview Perform cardiac ultrasound procedures on assigned patients according to the policies, procedures, philosophy, and objectives of the department and hospital. Perform cardiac ultrasound procedures that follow radiological standards in a safe, accurate and timely manner, meet the American College of Radiology (ACR) imaging standards and allow the radiologist and/or physician to make a radiological diagnosis. Responsible for designated areas and/or procedures as assigned. Work cooperatively within departments and other service lines to create a system of quality health care. Job Description Minimum Qualifications: Associate degree in Radiology or related field. Registered Diagnostic Cardiac Sonographer (ARDMS) or Registered Cardiac Sonographer (CCI). Basic Life Support Certification. Preferred Qualifications: Healthcare experience. Ultrasound Technologist experience. Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. Perform cardiac ultrasound procedures on patients as assigned according to policy and radiological standards. Verify patient and procedure to be performed. Provide clear and accurate instructions to patients. Verify and perform correct imaging protocol, step, procedures, and scanner parameters for each patient. Ensure patient and staff safety for equipment used. Participate in ongoing education and training. Perform quality control on equipment and devices as required. Communicate with other staff/departments to coordinate care of patients. Maintain supply stock and request stock to be ordered when necessary. Keep all work areas clean and functional according to DPH and The Joint Commission. Physical Requirements: Frequent standing, occasional sitting, walking, and lifting 30-35 lbs. Manual dexterity using fine hand manipulation to operate radiology equipment. Hearing and visual acuity sufficient to perform examinations, observe patients, read monitors and documents, and hear audible equipment alarms. Exposure to bodily fluids and communicable diseases. Skills & Abilities: Knowledge of radiologic equipment, examinations, and procedures. Knowledge of radiation safety protocols. Good communication skills. Good customer service skills. Ability to organize and set priorities. At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals. Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it. Pay Range: $40.53 - $51.67

Posted 1 week ago

Brandeis University logo

Digital Marketing Manager

Brandeis UniversityWaltham, MA
Digital Marketing Manager Brandeis University | Office of Marketing and Communications Are you a data-driven digital strategist who loves optimizing campaigns, testing new ideas, and staying ahead of digital trends? Brandeis University is looking for a Digital Marketing Manager to lead and elevate our in-house digital advertising efforts across Google Ads, Meta (Facebook/Instagram), TikTok, and emerging platforms. In this role, you will have the opportunity to shape Brandeis' digital strategy, drive measurable results in recruitment and engagement, and explore innovative tools-like AI and automation-to push performance to the next level. You will manage a mix of in-house campaigns and external agency partnerships, ensuring every initiative is impactful, efficient and aligned with institutional goals. You will collaborate closely with a team of strategic thinkers, including the Director of Marketing Technology and Measurement, the Director of Marketing, and colleagues across marketing and enrollment. Together, you will build campaigns that advance Brandeis' mission and reach the audiences that matter most. Please note that this is a hybrid position and requires coming to the campus located in Waltham, MA. The maximum budgeted compensation for this position is $100k. For full consideration, please upload a cover letter and resume. What You Will Do Campaign Strategy, Execution & Optimization (70%) Lead the development, execution and continuous improvement of paid digital campaigns across Google, Meta, TikTok and other platforms. Use data to drive smart targeting-conducting keyword research and audience segmentation to inform strategy. Create and refine engaging ad copy and visuals tailored to audience and platform. Monitor campaign performance and adjust strategies to maximize impressions, CTR, conversions and ROI. Design and run A/B tests to identify winning messages, creative and formats. Manage budgets with precision, ensuring efficiency and high impact. Partner with internal teams to optimize landing pages, RFIs and other conversion points for better user experience. Report on key metrics, trends and insights to stakeholders, turning data into action. Vendor & Strategic Partnership Management (30%) Oversee relationships with external digital marketing vendors; manage contracts, timelines and performance. Ensure vendor campaigns align with brand standards, marketing strategies and institutional priorities. Collaborate with internal marketing and enrollment teams to enhance vendor-delivered campaigns and hit performance goals. Requirements: Bachelor's degree in marketing, communications, business or a related field. 5-8 years of hands-on experience managing paid campaigns on Google Ads and Meta. Strong understanding of SEO fundamentals and keyword tools. Proficiency with Google Analytics 4 and other performance measurement tools. Experience in A/B testing, landing page optimization and campaign data analysis. Knowledge of digital marketing trends and the higher education landscape. Google Ads Certification is a plus. Excellent communication skills-written, verbal and interpersonal. Curiosity, adaptability and excitement about integrating AI and emerging technologies into digital strategy. Why Join Brandeis? At Brandeis, you will be part of a mission-driven university that values creativity, innovation and measurable impact. This is a role where your work directly contributes to enrollment success, brand visibility and strategic growth-while giving you space to experiment, innovate and lead. Ready to shape the future of digital marketing at Brandeis? Apply today. Pay Range Disclosure The University's pay ranges represent a good faith estimate of what Brandeis reasonably expects to pay for a position at the time of posting. The pay offered to a selected candidate during hiring will be based on factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience and education/training, internal peer equity, and applicable legal requirements. Equal Opportunity Statement Brandeis University is an equal opportunity employer which does not discriminate against any applicant or employee on the basis of race, color, ancestry, religious creed, gender identity and expression, national or ethnic origin, sex, sexual orientation, pregnancy, age, genetic information, disability, caste, military or veteran status or any other category protected by law (also known as membership in a "protected class").

Posted 1 week ago

Tufts Medicine logo

Otolaryngologist

Tufts MedicineDartmouth, MA

$330,628 - $387,683 / year

Overview Southcoast Health is actively seeking a Board Certified/Board Eligible Comprehensive Otolaryngologist to join our dynamic practice in Dartmouth, Massachusetts. This is an exciting opportunity to be part of an internationally-respected medical center with academic appointment at Tufts Medicine and treat a broad range of otolaryngologic disorders for both adult and pediatric patients. The ideal candidate will be dedicated to providing high-quality care, working in a busy clinic with excellent mentorship, and contributing to our academic mission. Key Responsibilities: Diagnose, treat, and manage a wide variety of ear, nose, and throat (ENT) conditions in both adult and pediatric populations. Conduct comprehensive patient assessments and perform diagnostic tests. Develop individualized treatment plans for patients based on their specific needs. Perform a range of surgical and non-surgical procedures, including endoscopic sinus surgeries, tonsillectomies, and hearing evaluations. Collaborate with a multidisciplinary team, including audiologists, speech therapists, and experienced physician assistants (PAs) to ensure comprehensive care. Provide education to residents and medical students as part of Tufts Medical Center's esteemed residency program. This includes 1 day of teaching per week at Tufts Medical Center. (Optional to interested candidates) Engage in clinical research activities to contribute to the advancement of the field. Shared call with staff, weekend call is provided from hospitalists occasionally. Department Overview: The Department of Otolaryngology at Southcoast Health consists of robust faculty with great mentorship. This position offers an academic appointment, with rank commensurate with experience. Work closely with 2 experienced ENT physicians who provide excellent mentorship, as well as a deep bench of experienced PAs and 5 speech-language pathologists. Exposure to a wealth of pathology, including advanced disease cases, ensuring a rich learning environment and diverse clinical experience. Attend and participate in a multi-disciplinary tumor board monthly Who You Are: Board Certified/Eligible in Otolaryngology. Passionate about teaching and building a busy clinical practice. Committed to providing compassionate care to a diverse patient population. Interested in engaging in clinical research activities. Holds an active Massachusetts medical license or is eligible to obtain one. What We Offer: As an employee of Southcoast Health, you will receive: Guaranteed Base Salary with bonus potential Academic Appointment through Tufts University School of Medicine Substantive 401A Retirement Plan CME Funds and Time Away Generous Vacation and Holiday Policy Robust Benefits Package Sign on bonus and retention bonus How to Apply: Submit your application via the apply button at the top of this listing or submit a CV and cover letter detailing clinical, academic, and teaching interests to: Catrina Morgan, Senior Physician Recruiter at Catrina.Morgan@tuftsmedicine.org Join Southcoast Health and contribute to our mission of transforming healthcare with compassion and excellence. The salary range for this position is $330,628.00 - $387,683.00 annually. Actual compensation will be determined during the selection process and is based on a variety of factors, including, but not limited to, relevant experience, education, internal equity, and academic rank. At Tufts Medicine, we view this investment not merely as compensation, but as recognition of the significant impact you will have in advancing our mission and shaping the future of patient care, research, and education.

Posted 30+ days ago

UMass Memorial Health Care logo

Electrophysiology Cardiologist

UMass Memorial Health CareWorcester, MA

$350,000 - $470,000 / year

Are you a current UMass Memorial Health caregiver? Apply now through Workday. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Hiring Range: $350,000 - $470,000 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations. The Division of Cardiovascular Medicine at the University of Massachusetts Chan Medical School and UMass Memorial Medical Center is seeking a Board-Certified/Board-Eligible Cardiac Electrophysiologist to join our outstanding academic and clinical team in Central Massachusetts. About the Opportunity: UMass Memorial Medical Center is a leading tertiary-care teaching hospital with nationally recognized programs in cardiovascular medicine, cardiac surgery, and structural heart disease. As a faculty member in the Division of Cardiovascular Medicine, you will have the opportunity to work in a collegial, team-based environment that values clinical care, education, and research. This full-time academic position will focus on both inpatient and outpatient care within the Electrophysiology (EP) section. The role includes: 80% time dedicated to EP lab procedures, device interrogation, and inpatient consultations 20% time in outpatient community settings What We're Looking For: Board-certified or board-eligible in Electrophysiology MD or DO with eligibility for a Massachusetts medical license Passion for delivering high-quality, patient-centered care Interest in academic teaching and clinical research Ability to collaborate effectively in an interdisciplinary, team-based setting Subspecialty interest in VT ablation or other advanced EP procedures is desirable but not required What We Offer: Academic appointment at UMass Chan Medical School, with rank commensurate with experience Competitive salary and comprehensive benefits package Opportunities for involvement in clinical research, education, and program development Access to cutting-edge technology, clinical trials, and collaborative research Supportive environment that promotes career growth in both academic and clinical spheres Why UMass Memorial? UMass Memorial Health is the largest health care system in Central Massachusetts and the clinical partner of UMass Chan Medical School. Located in Worcester, MA, we offer all the professional and cultural benefits of a thriving academic medical center, with easy access to Boston, Cape Cod, the Berkshires, and other New England attractions. We are committed to diversity, equity, and inclusion and welcome applications from individuals of all backgrounds. Join us and be part of the best place to give care, the best place to get care, and the best place for you. Apply Now: If you're ready to advance your career as a Cardiac Electrophysiologist at an innovative, patient-centered institution, we invite you to apply. Interested candidates are asked to submit their cover letter and curriculum vitae to: Kai Chen, MD, PhD Executive Council Chair Division of Cardiovascular Medicine Program Director Cardiovascular Fellowship Program c/o Jessica Merlo, Provider Recruiter Jessica.Merlo@umassmemorial.org To learn more about the Division of Cardiovascular Medicine, please visit: https://www.umassmed.edu/cardio/ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Posted 30+ days ago

Brigham and Women's Hospital logo

Echo Tech Senior

Brigham and Women's HospitalBoston, MA

$38 - $57 / hour

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary GENERAL SUMMARY/ OVERVIEW STATEMENT: Under the direction of the Chief Tech and Medical Director this position is responsible for the assistance in the Administration of the Echo Division. This position is responsible assisting the Chief Tech with the technical and administrative performance of the Echo Division. This position is responsible for assisting in establishing a work plan that most efficiently and precisely accomplishes the performances of two-dimensional, color doppler and Doppler of heart and other procedures related to echocardiography. Assists in the teaching and orientation of Cardiac fellows and new employees assigned to the Department. Must have the knowledge to read and interpret test results, especially those which are abnormal or atypical. In the absence of the Chief Tech, acts as supervisor. Principal Duties and Responsibilities: Assists Chief Tech in the technical and administrative management of the Echo Division. Assists Chief Tech in the on-going quality assurance program in the Echo Laboratory, which is consistent with JCAHO requirements. Prepares reports and ensures action is taken to correct problems noted. Performs two-dimensional, color Doppler and Doppler of the heart echocardiograms and other procedures, which requires a level of knowledge to interpret or analyze test performance and results. Assists in the daily supervision of the echo technicians in the implementation of testing for patient care. Evaluates quality of tests being performed and provides guidance and constructive criticism and demonstrates appropriate methods as necessary to correct deviations from established procedures. Assists in the evaluation of the hiring and terminating of employees in the Echo lab, following the established Laboratory and Hospital guidelines. Reviews the patient's chart to obtain pertinent clinical history in order to perform test, to accurately interpret and perform cardiac examination. Explains procedure to the patient and positions patient for the cardiac ultrasound exam. Records and reviews test results for accuracy and prepares test reports. Utilizes ancillary devices (video recorder, transducer) to obtain a permanent record of the cardiac exam. Records, calculates and plots known control values on technical instruments to ensure their reliability and accuracy in reporting out test results. Regularly cleans, performs routine maintenance on, and calibrates instruments in assigned area. Performs several portable studies a day requiring mobilization of the equipment by the technician. Establishes appropriate priorities that essential to the efficient and accurate operations of the laboratory. Assists in the performing of adjustments to computer and peripheral equipment to resolve minor operating problems. Difficult or complex problems should be referred to the Technical Director. Assists in the orientation, teaching techniques and application of cardiac ultrasound to echo technicians and fellows on rotation in the echo lab. Maintains testing room in clean and orderly condition which includes disposing of soiled linen, stocking necessary supplies and so forth. Cleans equipment such as patient cable transducer and ultrasound machine. Participates in research development and implementation of laboratory testing procedures as required. Keeps current regarding development in technical instrumentation and trends and techniques in cardiac ultrasound testing through appropriate technical journals, attends annual conventions, seminars and other meetings. Takes on-call responsibility as designed by the department. Performs other duties as assigned or required. Qualifications Qualifications: Bachelor of Science degree is preferred, but must possess Associate degree or equivalent program with a Cardiovascular Technologist Certificate. ARDCS or CCI certification required. A thorough understanding of cardiac anatomy, physiology and hemodynamics is required. A minimum of 2 years in a major teaching institution required, or 2-4 years in a smaller, private facilities, as an echocardiography technician. Skills and Abilities Required: Must possess a high level of administrative expertise to independently run the Echo Laboratory. Must possess a high degree of technical expertise, with the knowledge of cardiac anatomy, physiology and hemodynamics Must have a high level of analytical ability to perform complex color flow doppler testing, which requires a professional level of knowledge to interpret and analyze test results. Must possess a high level of knowledge of technical ultrasound equipment to resolve equipment problems and to relate information to service technician. Must have the ability to distinguish normal test results, which can be altered if the equipment is faulty, due to artifact. Must have the experience and knowledge necessary to provide an initial interpretation to the referring physician. Must have the ability to exercise independent judgment, flexibility and the initiative to motivate junior technicians. Must have the ability to interact well with patients and staff for smooth lab flow and genuine cooperation. Must have the ability to mobilize the heavy (300-1000 lbs) ultrasound equipment for portable studies as well as occasionally lift patients from stretches (with aid) or wheelchair. Also expected to assist incontinent patients. Must lift boxes of supplies. Must have the ability to distinguish the exact spectrum of color necessary to perform color flow dopplers. Must have the ability to spend prolonged time standing and working (over 85% of the work time). Must have mastered all the duties and responsibilities of the Echo Technician II. WORKING CONDITIONS Works in department testing rooms where there are some physical discomforts and cold temperatures. On occasion, works in patient care environment, where there is some exposure to communicable disease (30% of the work time) therefore has to exercise precaution techniques. Must be careful when manipulating heavy equipment in crowded patient areas. Exposure to video screen where high visual acuity is necessary. Additional Job Details (if applicable) Additional Job Description Remote Type Onsite Work Location 70 Francis Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America) Pay Range $38.30 - $56.59/Hourly Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Posted 3 weeks ago

Crunch logo

Yoga Instructor

CrunchNew Bedford, MA
Crunch Fitness Swansea is looking for energetic, enthusiastic people that are passionate about health and fitness to join our rapidly growing team! Looking to combine work, fitness and fun? Working at Crunch Swansea is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. Reports to:Assistant Manager, Group FitnessGeneral Manager Requirements:Maintain valid CPR CertificationNationally Accredited Group Fitness or Personal Training Certification AFAA, ACE or NASM preferred.Valid Class Specific Certification such as Yoga, Cycling or Pilates also acceptable Special Skills:Experience teaching exercise classes for clients of all levelsStrong customer service skillsGood verbal communication Responsibilities:Instruct safe and effective exercise classes.Maintain all mandatory education certifications.Follow all instructor sign-in/sign-out procedures.Understand, and follow all policies, procedures, and standards.Demonstrate knowledge of the Crunch brand and model behavior in accordance with Crunch mission statement.Facilitate all member requests or forward to a manager.Maintain professional disposition at all times.Follow all club/facility policies and procedures.Follow all policies and procedures in Employee Handbook.Above description may be subject to change or alteration at any time. Meetings:Monthly or Weekly Department MeetingsEmployee Training Meetings

Posted 30+ days ago

Westinghouse Nuclear logo

Engineer-Level 4 (Substation)

Westinghouse NuclearOTHER, MA

$91 - $96 / hour

Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At WECTEC Staffing Services, a wholly-owned subsidiary of Westinghouse Electric Company LLC, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace. Opportunity Overview: Engineer-Level 4 (Substation) is position based in Juno Beach, FL. You can work remotely for this position. This is a 1 year. contract assignment.(W-2) You will be responsible of leading a Substation Engineering team responsible for reviewing projects for renewable energy utility scale projects. The Substation Engineering Leader will lead a team of Substation Engineers for all substation activities from conceptual design through construction and commissioning execution. You will report to the onsite Manager. Your Day-to-Day: All assigned substation projects from conception (Early Stage) through construction and commissioning (Execution). In the conceptual phase, you will work with the Early-Stage Project Manager to support the engineering requirements and scope with the Development Group. Securing engineering consulting resources from a list of approved suppliers by developing a scope of work, securing bids, evaluating, and awarding work through NEER's Integrated Supply Chain (ISC) Group. Coordinate with other project team members to develop and secure a substation site, support any engineering updates, data and permits necessary to develop the substation. Competitively source, select and contracting geotechnical, survey, engineering, and construction services, and supporting the E&C Cost Estimating Team with scope assumptions. Coordination with other groups to ensure that the assigned E&C substation projects are successful. Generally responsible for representing E&C's internal and external interests on assigned projects, including presentations/briefing on current progress, issues, and risk mitigation in meetings with multiple levels of management. You will support Transmission Services during review of interconnection documentation. Will work with and communicate often with the respective transmission owners/operators/ISOs to ensure project deliverables will meet specific off-taker requirements, are and accurate. Manage all project long lead major material orders to minimize risk of delays or exceeding the project budget. Assist ISC with all substation project SOW creation, approval, and preparation of shopping carts for engineering services and materials promptly. Support E&C Estimating with template update with project feedback, technical support, and scope modifications. Work with project engineering resources in, work plans and lines of demarcation. Support assigned project commissioning activities to meet corporate goals. Support Legal in any regulatory filings, depositions and hearings. Who You Are: Must have at least 15 years+ experience Our Safety Pledge to You: If you are as committed to your success as we are committed to your safety, then this is the position for you! For us, our guiding principle has always been and will continue to be the safety of our people. It's that simple! Why WECTEC Staffing Services? WECTEC Staffing Services delivers customer-focused solutions, offering everything from high-volume, cost-effective staffing to specialized niche roles, while maintaining best-in-class service. Our employees bring expertise across technical and corporate functions, supporting international contracts in over five countries. We invite you to explore opportunities within our distinguished global talent network. WECTEC Staffing Services offers competitive pay to all of our employees. Additionally, most positions qualify for benefits including the following: Comprehensive Health and Income Protection Benefits 401(k) Savings Plan Paid Vacations for Qualifying Positions We are committed to transparency and equity in all our people practices. The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $91.00/hr. to $96.00/hr. WECTEC Staffing Services continues to successfully place professional and technical resources into key roles globally. You can learn more by visiting

Posted 30+ days ago

Aspen Dental logo

Dental Assistant

Aspen DentalMethuen, MA

$22 - $25 / hour

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Assistant, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full Time Salary: $22 - $25 / hour Sign On Bonus: $1000 At Aspen Dental, We Put You First. We Offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuing Education (CE) through TAG U How You'll Make a Difference: As a Dental Assistant, you will help support the clinical needs of the practice's patients and doctors. You will have the support and training you need to maximize your career potential and help make a difference in your community one smile at a time. Assist during a variety of treatment procedures Take dental x-rays Set up and breakdown operatory post treatment Execute patient handoffs and monitors patient flow within the practice Manage infection control - prepare and sterilize instruments and equipment Educate patients on appropriate oral hygiene strategies to maintain good oral health Complete denture soft relines and manufacture temporary crowns Perform quality impressions and bite registrations Perform digital intraoral scans Support patient charting for doctors Perform various office tasks as necessary Collaborate with practice team to ensure optimum patient satisfaction Qualifications: Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Commitment to ongoing learning and professional development Ability to work collaboratively with other members of the dental team to provide exceptional patient care High school diploma or equivalent Active license, registration, or permit as required by the state of practice; including x-ray certification if required Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability

Posted 30+ days ago

T logo

AM Bartender - Paradies Lagardere - Stephanie's B

The Paradies ShopsEast Boston, MA
DUTIES AND RESPONSIBILITIES All Paradies Lagardère positions, including the Server, require that you embody a positive company image by providing courteous, friendly, and efficient service with a smile to customers and team members at all times. You must embrace our family culture by following our core values, TRIFIC (Trust, Respect, Integrity, First-Class, Innovation, Commitment), recognize and satisfy all restaurant guests as well as be accountable to the Company and Restaurant Managers. The following are intended as basic requirements. Success will come to the individual who can expand upon these job requirements and truly provide a memorable experience. These requirements/functions may change throughout their employment. Must have a passion for the guest! Must say "Yes", "Please", and "Thank You"! Must smile often! Exceed First Class Service standards and behavior with every guest, business partner, and peers. Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip resistant shoes. Treat guest and peers in accordance with the core values of the company and FEAST (Food, Excellence, Attitude, Service, Team) Warmly greet and acknowledge guests promptly. Present the menu, answers questions, and makes suggestions regarding food and service. Engage with guests in a friendly and professional manner. Create a lasting first and last impression. Knowledgeable and enthusiastic about the restaurant's menu, it's ingredients, flavor profiles, portion sizes, and preparation methods. Observe guests to respond to any additional requests and determine when the meal has been completed. Totals bill accurately and accept payment following established guidelines. Process all point of sale transactions in a quick, efficient manner while complying with the company's Cash Handling and Loss Prevention Standard Operating Procedures. Know all specials on a shift by shift basis as well as all liquor, beer, and wine products, and all menu items and desserts. Build guest loyalty and enhance selling skills through the use of available training materials. Works together with fellow employees and management to ensure that all guests have the best experience possible. Following our service standards which requires having a positive attitude and the ability to work well under pressure with cooks and other staff. As a server, we expect that you assume the role of a salesperson with a commitment to upsell, increase check average, compete in sales incentives, and promote the brand. Maintain a clean organized work environment Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup, and documentation. Responds appropriately to guest concerns. Complete all side work duties which may include sweeping and mopping. Enthusiastically supports decisions once they have been made by management. Accountable for compliance with all local, state, federal laws, and regulations including those relating to food safety. Other duties as assigned. EDUCATION, EXPERIENCE, CERTIFICATIONS: 1-year experience serving required. High School diploma or GED. Experience handling money and a point of sale system. Ability to work in a high energy and demanding environment. Knowledge of math to figure cost, make change, and cash handling procedures. Good communication skills and the ability to work independently as well as with other team members. Able to work unsupervised for extensive periods, and to demonstrate good judgement when dealing with customers and peers. ServSafe Certification or equivalent is preferred. TIPS Certification or equivalent is preferred POSITION QUALIFICATIONS: Ability to work various shifts in a 7/365 team-oriented environment. Excellent customer service skills and an ability to communicate effectively, in English. Self-starter able to prioritize and handle various tasks simultaneously. Ability to adapt to changing priorities and unexpected situations. Ability to take direction and collaborate in a team environment. Positive interpersonal skills. Proficiency required in reading, writing, and mathematics, in English. Knowledge of federal, state, and local liquor laws Ability to lift a minimum of 25 lbs., perform essential job functions such as standing, bending, reaching, climbing on a ladder, and walking long distances. Standing for long periods of time and the ability to work in an environment with varying temperatures. This position description is merely intended to describe the primary elements of the position. The Paradies Lagardère reserves the right to change the position description and to assign additional duties and responsibilities, as necessary. Thisposition description does not constitute an employment contract of any kind.

Posted 30+ days ago

Berkshire Healthcare logo

RN Case Manager- Home Health

Berkshire HealthcareEast Longmeadow, MA

$94,000 - $99,000 / year

The RN Case Manager manages and delivers comprehensive home health services, including Oasis assessments, Plan of care development, including goal development and interventions to patients within their place of residence in collaboration with primary care physicians. Additional duties may include telephone triage, problem-solving, patient/caregiver/family education, advocacy, and support. This is a full-time, 40 hours per week position. Yearly Salary Range (based on years experience) - $94,000 - $99,000 Benefits: Weekly Pay, Day 1 low cost benefits, 403B retirement plan, Generous PTO, Career advancement opportunities The RN Case manager will: Assesses patient/family learning needs, style and limitations and adjusts for delivery of information Establishes realistic goals and develops individualized plans of care in collaboration with the patient, family and members of the health care team Collaborates with patient/family and other healthcare providers and/or community resources with planning of care and discharge. Follows physician orders on all patients assigned in accordance with patient care policies Reconciles medications with patient and physician consistently Effectively manages assigned case load, within the team model of care delivery Establishes a daily work plan based upon patient/family priorities of service and total area needs. Promptly triages patient visits, messages, and phone calls according to priority and urgency. Demonstrates excellent physical assessment and care planning skills. Supervises HHA in accordance with state and federal requirements. Demonstrates knowledge of pharmacology and medication administration and reconciliation Communicates and collaborates with all disciplines in the home care setting on a regular basis or immediately if there are any critical needs or crisis interventions. Completes documentation accurately and timely Performs on-call responsibilities and on call services to patients and families assigned Participates in agency quality management and safety activities Participates in ongoing staff meetings and in-services Qualifications (Minimum qualifications will be considered required unless specifically stated otherwise) Experience: Minimum of one (1) to two (2) years of experience in health care. Experience in home health preferred. Education and Training: An associate's degree in nursing is required. A bachelor's degree in nursing is preferred. (not needed) License, Certification & Registration: Possesses and maintains current CPR Certification. Current Massachusetts licensure: Registered Nurse Valid driver's license IntegriHome is proud to be part of Integritus Healthcare, a leading not-for-profit provider of post-acute care services, skilled nursing and rehabilitation, hospice and senior living solutions. As a Medicare Certified Home Health agency, the Integrihome providers offer expertise and personalized support in the comfort of our patients' homes. ssesses patients' physical, and psychosocial needs in a sensitive caring manner following established Standards of Nursing Practice and Home Health procedures.

Posted 30+ days ago

American Family Insurance Group logo

Lead Retirement Plan Benefit Specialist (Hybrid)

American Family Insurance GroupBoston, MA

$99,000 - $167,000 / year

Position Compensation Range: $99,000.00 - $167,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. The Lead Retirement Plan Benefit Specialist leads the development and ensures the consistent administration of equitable and competitive retirement benefits programs that comply with legal and regulatory requirements and that support the achievement of organizational objectives. You will provide consultation, guidance, and direction to internal partners or company leaders on benefits programs, policies, and strategies. You will serve as the subject matter expert for benefits program design and administration. You will report to the Total Rewards Senior Manager. In this flex office/home role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110; Eden Prairie, MN 55343 Primary Accountabilities You will lead high visibility retirement benefit projects and programs from concept through delivery, including the design and administration of base benefits plans, as well as oversight of the development and delivery of benefits-related education, training & communications. You will provide consultation, guidance, and direction to members of the benefits team, HR business partners, finance, HRIS and other key stakeholders on benefits programs, policies, and strategies. You will lead and support multiple benefits projects & cross-functional teams, including the strategic assessment of program effectiveness and modeling of potential program changes, developing, and managing policies and processes, and complying with regulatory changes. You will conduct in-depth research and analysis to distill insights, convey findings and provide data-influenced recommendations to drive desired behavior and support organizational objectives. You will measure and analyze financial effectiveness of plans and programs, develop funding and expense projections. You will monitor plan performance and adherence to plan provisions and applicable laws. You will ensure plan documents are updated. You will manage relationships with service providers who provide outsourced health insurance, time off and retirement plan administration. You will provide oversight and direction for vendor tracking and roll up reporting including budgeting oversight. You will work with plan administrators to ensure benefits are administered correctly and are well communicated to employees. You will assist the Director of Total Rewards in coordinating and supporting quarterly Retirement Planning Action Committee (RPAC) meetings. Specialized Knowledge & Skills Requirements Extensive experience strategically managing 401k and corporate pension plans Vendor management experience Experience and comfort in presenting at the executive level Advanced knowledge of benefits programs, practices, plan design and administration. Demonstrated experience managing one of more company benefit plan offerings, including health and welfare, retirement, paid time off or leave programs. Advanced knowledge and understanding of benefit-related government rules and regulations and governance and their impact on the different elements of benefits. Demonstrated program and project management knowledge and skills, with the ability to lead multiple projects simultaneously. Demonstrated communication skills with the ability to build and maintain positive relationships and lead cross-functional partners to accomplish projects and results. Demonstrated ability to think critically and independently and work autonomously to deliver results. Demonstrated technology literacy skills with proficiency in using MS office tools to interpret and analyze data. Demonstrated experience providing customer-driven solutions, support or service. Travel Requirements up to 10%. Physical Requirements include work that primarily involves sitting/standing. #LI-Hybrid Additional Information Offer to selected candidate will be made contingent on the results of applicable background checks Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions Sponsorship will not be considered for this position unless specified in the posting We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits. We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation. #LI-RS1

Posted 2 weeks ago

Elara Caring logo

Caregiver HHA Daily Pay Available

Elara CaringJamaica Plain, MA

$20 - $24 / hour

Job Description: Pay Range- $20.00-$23.58 Schedule: Monday-Friday 8am-5pm/Monday-Sunday 5pm-10pm Join our Elara Caring family and become a superhero of care! We're on a mission to keep people in their homes safely, one client at a time. Why Choose Elara Caring? We've got an awesome team environment where everyone supports each other. Daily Pay Available! Work today, get paid tomorrow. Need a flexible schedule? We've got you covered. Paid travel time between assignments Yes, please! Paid orientation and training, plus hundreds of free online classes available to support anything you may need. Ready to climb the career ladder? We've got opportunities for advancement waiting for you! Medical, dental, and vision benefits, plus a 401K match. What do you need to bring to the table? A big heart and a passion for helping people with tasks like bathing, housekeeping, and meal prep. Reliable transportation to zoom to your clients' homes and spread joy. You might need to do some occasional heavy lifting (up to 50 pounds) If applying to work as Home Health aide, a Home Health aide certification and/or valid Certified Nursing Assistant Certification is required. If applying to work as a Homemaker, a certificate of completion from the Personal and Home Care Aide State Training (Homemaker course) is required. The training is free and is available on-line at www.mahomecaretraining.org #ElaraPCS We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to recruiting@elara.com. Click below for a glimpse into the day in the life of an Elara Caregiver!

Posted 30+ days ago

Klaviyo logo

Lead GTM Revenue Planning Analyst

KlaviyoBoston, MA
Hybrid, Boston MA Team: Revenue Operations (Strategy & Planning team) About the Role Klaviyo is seeking a highly motivated and analytical Lead GTM Revenue Planning Analyst to join our growing Revenue Operations team. This critical role will be responsible for driving the planning, modeling, and strategic analysis that underpins our Go-to-Market (GTM) strategy and revenue growth. You will partner closely with leadership across Sales, Customer Success, Marketing, and Finance to ensure operational alignment and data-driven decision-making. How You'll Make a Difference GTM Planning & Modeling: Lead the development and maintenance of complex revenue and funnel models to support annual and long-range GTM planning. Partner with Finance and GTM leadership to align on revenue targets, headcount planning, and investment strategies. Performance Analysis & Reporting: Design, build, and maintain performance dashboards and reporting for GTM leadership, focusing on key revenue drivers, funnel conversion, and sales efficiency metrics (e.g., CAC, LTV, ARR). Conduct deep-dive analysis on GTM performance to identify trends, diagnose root causes of performance gaps, and recommend corrective actions. Strategic Initiatives: Support the evaluation and execution of strategic GTM initiatives, such as new market entry, pricing strategy changes, and channel partner model optimization. Drive operational excellence by identifying opportunities for automation and process improvement within the RevOps and GTM planning ecosystem. Systems & Data Management: Collaborate with Analytics and Forecasting functions to ensure data continuity across activities to enable comprehensive reporting Ensure data integrity and consistency across key GTM systems (e.g., Salesforce, Snowflake, revenue planning tools) to enable accurate reporting and analysis. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are Bachelor's degree in Business, Finance, Economics, or a related quantitative field. 5+ years of experience in Revenue Operations, Sales Strategy, Business Planning, or Financial Planning & Analysis (FP&A), preferably in a high-growth SaaS environment. Demonstrated expertise in building sophisticated financial or GTM models in spreadsheets (Excel/Google Sheets). Deep understanding of GTM concepts, including sales funnel mechanics, territory planning, quota setting, and forecasting methodologies. Strong proficiency in Salesforce, and advanced data visualization/BI tools (e.g., Tableau, ThoughtSpot). Familiarity with SQL and data warehousing concepts is a plus. Experience with revenue planning tools (e.g., Pigment, Anaplan, Adaptive Planning). Exceptional communication and presentation skills, with the ability to translate complex data and analyses into clear, actionable insights for executive audiences. Experience leading cross-functional projects and managing stakeholder relationships. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. #LI-Hybrid #LI-BAILEY We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here

Posted 1 week ago

G logo

Clinical Development Medical Director- Inflammation

GSK, Plc.Boston, MA

$202,500 - $371,250 / year

Site Name: USA - Pennsylvania- Upper Providence, USA - Massachusetts- Boston Posted Date: Dec 16 2025 The Clinical Development Medical Director- Inflammation, provides clinical and scientific insights and leadership to clinical and translational studies or programs within the Early Pipeline Unit (EPU) of the Respiratory, Immunology and Inflammation Research Unit (RIIRU). The appointed individual will work within project teams to plan, execute, and deliver activities including inflammation and fibrosis translational and clinical development strategies and clinical studies. You will work cross-functionally to develop and execute clinical development plan(s) up to, and including, Proof of mechanism/Proof of concept studies. This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following: Key Responsibilities: Support alignment of translational and clinical plans and study designs with project strategies to ensure quality execution of IEP and CDP. Will develop sections of core regulatory documents Generate the data and evidence required to determine a target or medicines' potential efficacy, safety profile, key areas of product differentiation and route to becoming a medicine with value to patients in the shortest possible timeframe Define and deliver the clinical pillars of the translational table. Deliver clinical development and study timelines and endpoints, including pharmacology, mechanism and clinical efficacy endpoints, enabling key decision points and Go/No Go criteria for the CDP. Seek and maintain relationships with program counterparts in Biology, Translational Science, Commercial, Research Tech, Biostatistics, Regulatory, Clinical Operations, Access, and Medical Affairs. Contribute to the implementation and embedding of strategic initiatives and various organizational initiatives in Clinical Development Clinical Development Strategy; Study & Program Design: Provide effective support and oversight of R&D evidence generation activities to ensure patient safety and study delivery. Contribute to the study team discussions on indication planning, incorporate input from across disciplines (scientific, clinical, commercial, regulatory, stats, etc) to contribute to vital deliverables including early Medicine Profile, Target Validation, Translational Plans, Candidate Selection. Design clinical development plans and study protocols across all phases of development, reflecting internal and external stakeholder input (e.g. patients, evidence generation, regulators, payors, pharmacovigilance) Develop clinical study protocols, amendments, investigator brochures, clinical study reports etc. Input to regulatory interactions and documents including briefing documents, presentations, addressing questions and responses for assigned studies and programs. Provide medical monitoring and oversight of the safety of study participants on behalf of the Sponsor during the study, together with Pharmacovigilance Physician. Accountable for Medical Governance across the project to ensure scientific integrity and overall safety of the study subjects across the study. Clinical Leadership: Accountable for leading the CMT on an EPU program. Serve as a clinical point of contact both internally and externally for an indication of an asset indication (i.e. Pre-POC and single indication) or for a clinical study. Represent the clinical matrix team at EDT or clinical study at CMT. Collaborate with cross-functional teams, including biology, translational, regulatory affairs, medical affairs, and commercial teams, to ensure cohesive and comprehensive translational and clinical development plans. Act as Clinical Lead at study level. Actively lead the end-to-end clinical development strategy for an EPU program and contribute to later stages. Serve as the primary point of contact for an investigational agent (early development) or clinical study for internal and external stakeholders, including regulatory agencies, key opinion leaders, and clinical investigators. Serve as the primary clinical interface with the relevant internal RIIRU/GSK review board (ie Technical Review or governance) and/or Protocol Review Board. Provide clinical evaluation of business development opportunities. Stay abreast of advancements in immunology and rheumatology research, clinical trial methodologies, competitive environment and regulatory space to maintain GSK's competitive edge. Identify and highlight transformational opportunity where projects can offer highly significant benefit to patients in ways not possible with existing approaches. Gather and support the integration of inputs from across disciplines (scientific, clinical commercial, regulatory) to contribute to clinical components of the Medicine Profile. Consistently contribute to solving study and overall clinical development plan problems. Contribute to the implementation and embedding of strategic initiatives and various organizational initiatives in the EPU. Demonstrate ability to influence others at project, departmental and inter-departmental levels, as appropriate Influencing and inspiring others, managing conflict: Able to consistently inspire others by setting a positive example, communicating a compelling vision, and creating an environment where team members feel valued and motivated. Demonstrate experience in managing conflicts effectively and independently, negotiating mutually acceptable solutions. Consistently achieve desired outcomes through strong influencing skills including understanding others' perspectives, building trust, tailoring communications depending on the audience and using persuasive arguments to gain support. Enterprise mindset and navigating ambiguity: Demonstrate flexibility and adaptability in changing environments, able to analyze incomplete information, identify potential risks and implications, and make informed decisions Demonstrate enterprise mindset with effective collaboration across the matrix, able to integrate cross-functional knowledge into decision-making processes and balance team objectives with the wider business goals. Embrace challenge as an opportunity for creativity and use new learning and digital tools to create innovation in other areas Proactively generate ideas for innovative improvement and take advantage of opportunities that arise; promote environment for others to generate ideas for improvement Why You? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: Medical degree from accredited medical school Completion of a clinical residency program Experience in clinical research and development Preferred Qualifications: If you have the following characteristics, it would be a plus: Board certification in Rheumatology is preferred Experience in clinical research and development specifically with Lupus, Sjogren's Syndrome or Osteoarthritis is preferred Deep understanding of rheumatology specific research priorities, public health needs, competitor landscape, clinical practice trends and treatment guidelines evolution is preferred Experience working with global regulatory agencies and managing global clinical trials in inflammation, fibrosis, or rheumatologic indications is preferred Knowledge of regulatory requirements, Good Clinical Practice (GCP), and ethical guidelines for clinical research is preferred Demonstrated ability to work collaboratively in cross-functional teams and a matrix environment to design and execute trials to regulatory standards is preferred Experience in contributing to NDA, BLA, or MAA submissions preferred Why GSK? Our values and expectations are at the heart of everything we do and form an important part of our culture. These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities: Agile and distributed decision-making - using evidence and applying judgement to balance pace, rigour and risk. Managing individual and team performance. Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution. Implementing change initiatives and leading change. Sustaining energy and well-being, building resilience in teams. Continuously looking for opportunities to learn, build skills and share learning both internally and externally. Developing people and building a talent pipeline. Translating strategy into action - a compelling narrative, motivating others, setting objectives and delegation. Building strong relationships and collaboration, managing trusted stakeholder relationships internally and externally. Budgeting and forecasting, commercial and financial acumen. If you are based in Cambridge, MA; Waltham, MA; Rockville, MD; or San Francisco, CA, the annual base salary for new hires in this position ranges $222,750 to $371,250. If you are based in another US location, the annual base salary range is $202,500 to $337,500. The US salary ranges take into account a number of factors including work location within the US market, the candidate's skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at HR.AmericasSC-CS@gsk.com where you can also request a call. Please note should your inquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

Posted 30+ days ago

W logo

MIT

Windsor, Inc.Holyoke, MA
#JOINTHEOASIS Who we are: Windsor Fashions is a leading special occasion and fast fashion retailer founded and operated by generations of the Zekaria family. We are committed to providing a broad selection of on-trend apparel for all the occasions in a woman's life. Our mission is to create an oasis that inspires and empowers women. Why you matter: As a part time Windsor Manager in Training, you are working to become part of our future leadership team! You act as an Assistant Manager while taking the necessary courses and hands on experience to successfully pass to a keyed position. You support the team in driving our mission statement in your store. You are responsible, in partnership with your Store Manager, for achieving store productivity in terms of sales, shrink, payroll and expenses. You coach and motivate a high performing team of fashion loving Stylists while treating everyone with dignity and respect.

Posted 30+ days ago

Brigham and Women's Hospital logo

Mammography Technologist

Brigham and Women's HospitalNewton, MA

$30 - $45 / hour

Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. every Saturday 7am to 1pm Free Parking Minimum hourly rate of pay for this role will be $43.10. Job Summary Summary Responsible for performing a variety of technical activities associated with the performance of screening and diagnostic mammography procedures. Does this position require Patient Care? Yes Essential Functions Performs a variety of tasks involving the operation of mammographic equipment and other equipment/devices as appropriate. Positions patients and uses immobilization if necessary. Selects proper mode to produce correct exposure factors. Evaluates images for diagnostic quality, obtaining additional images as needed. Prepares and sets up medical supplies using aseptic techniques if appropriate. Explains procedures to patients. Qualifications Education High School Diploma or Equivalent required and Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Radiologic Technologist and Technician [State License] - Generic- HR Only preferred Registered Technologist [R.T.(ARRT)] - American Registry of Radiologic Technologists (ARRT) preferred Basic Life Support [BLS Certification] - Data Conversion- Various Issuers preferred Mammography [R.T.(M)(ARRT)] - American Registry of Radiologic Technologists (ARRT) preferred Radiologic Technologist and Technician [State License] - Generic- HR Only preferred Experience Experience in accordance with state, federal, and regulatory agencies' rules and regulations 2-3 years required Knowledge, Skills and Abilities Needs to be able to recognize needs and behaviors of a variety of age groups of patients treated, understand the differences in female growth and development, and look for signs of normal aging, degree of understanding, and physical limitations related to age. Good communication and interpersonal skills. Excellent customer service skills. Strong organizational and time management skills. Ability to work in a fast-paced environment. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs- 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision- Far Constantly (67-100%) Vision- Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 6 Employee Type Regular Work Shift Day (United States of America) Pay Range $29.81 - $45.36/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Posted 3 weeks ago

Watts Water Technologies, Inc. logo

Sr. Product Manager

Watts Water Technologies, Inc.North Andover, MA

$144,000 - $172,800 / year

We're Watts. Together, we're reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead. The Watts Water Technologies family of companies designs and manufactures valves and drains and related products that promote the comfort and safety of people and the quality, conservation and control of water used in commercial, residential, industrial, and municipal applications. Everything we design is made to keep the Earth's most precious resource safer, cleaner, and more useful for our customers. The Sr. Product Manager role is responsible for managing the commercial performance of a given product portfolio through its lifecycle. Key responsibilities include curation of the portfolio strategy, new product development & commercialization and financial performance. RESPONSIBILITIES AND DUTIES: Accountable for the development and execution of product portfolio strategy, including value proposition, value delivery model, product roadmaps and product lifecycle (new product development through obsolescence) Accountable for maximizing performance of product line(s) as measured via orders / sales growth, profitability and cash-flow generation Responsible for adherence to product line base cost targets to ensure fit with overall global plan while ensuring investments in technology, marketing, etc. are adequate to accomplish product line goals Accountable for the development and execution of New Product Development launch [NPD] plans, including but not limited to coordination of internal and external resources, investment budgets, marketing campaigns/ content, and sales plans Responsible for major reviews including Business Plans, Strategy Plan, Annual Operating Plan, and other periodic estimates that are required by the business. Inputs will include financial projections (orders, sales and profitability by product line) and specific commitments for growth from commercial programs and new product development launches Works with sales, and marketing team to develop/improve product line go to market strategy and ensure sufficient and effective sales resource and channel partner strategy/management Understands market need, trends and competitor intelligence for the given Product Line(s). Design, develop, track, and update competitive intelligence and market penetration database Focal point for global intelligence/ expertise on competition, standards and policy position Creates and/ or supports the creation of training materials and lead training sessions to educate customers and Watts sales personnel on product technical features and benefits - Travel is required to support training activities EDUCATION: Bachelor's degree, Engineering/Marketing or related field required, MBA is a plus MANAGEMENT: This role does not have any direct reports QUALIFICATIONS: 8+ years of related Product Management ideally within target markets relating to the specific product line with proven successful track record Proven success in developing and implementing both strategic and financial business plans Proven leadership ability to lead virtual teams and work across a matrix Sales Channel and or Management experience Relevant engineering experience Must have strong influencing skills Excellent presentation and communication skills Outstanding interpersonal skills with an emphasis on building strong team relationships Proactive, creative work style and a self-starter Willingness to travel, as required. Strong computer skills (Microsoft Office suite) required PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is frequently required to walk, talk, and/or hear. The employee is occasionally required to stand, sit, and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include: close vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT: Work in office environment or Work in a manufacturing environment May occasionally be required to perform job duties outside the typical office setting. Travel 30% May be required to relocate Pay Range: The expected salary range for this position is $144,000- $172,800 yearly. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable law. Watts in it for you: Please note that the following benefits apply only to permanent roles and do not apply to internship roles. Competitive compensation based on your skills, qualifications and experience Comprehensive medical and dental coverage, retirement benefits Family building benefits, including paid maternity/paternity leave 10 paid holidays and Paid Time Off Continued professional development opportunities and educational reimbursement Additional perks such as fitness reimbursements and employee discount programs Learn more about our benefit offerings here: https://tapintowattsbenefits.com/ How we work: At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.

Posted 30+ days ago

P logo

Program Manager

Press Ganey Associates LLCBoston, MA

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Job Description

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

  • Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
  • Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
  • Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
  • Dare to innovate: We challenge the status quo with creativity and innovation as our true north.
  • Better together: We check our egos at the door. We work together, so we win together.

This position preferably will be located in Chicago, IL but it can also be also located in our Boston, MA Hub.

To work #bettertogether, we operate with a hybrid working model. For those near a hub location, we gather in our office locations three days a week (Tuesday, Wednesday, Thursday). For the remaining days, we work from home.

What We Need:

We are looking for a Program Manager who will play a vital role in our customers' success, embody excellent customer service, and set the bar in relationship management and strategic program design. This role sits at the heart of our relationship with customers, managing the daily interactions that result in trust and true partnership, and delivering business value through our suite of products and services.

At the highest level, the Program Manager uses technology to solve business challenges, leads the implementation of solutions and programs that deliver business value, advocates for customers' success, and evangelizes our products and services.

As a Program Manager with Forsta, you will;

  • Immerse yourself in the client's business - understand their unique challenges, business and program objectives, and success measures
  • Collaborate with clients, partners, and cross-functional teams to gather requirements, prepare budgets, develop project plans, and manage the delivery process
  • Own delivery process, ensuring accurate, on time, profitable delivery of solutions and programs that delight clients and lead to growth over time
  • Provide a single point of contact for clients, team members, and partners throughout delivery
  • Champion our products - leverage the latest Forsta tools, features, and functionality to meet customers' needs
  • Build deep client relationships to support customer success and account growth
  • Inform clients, commercial leads, and management of progress, risks, and growth opportunities
  • Advocate for clients internally with regard to product ease of use, user experience and design, new features and functionality to bring the voice of the customer to Product and R&D

Responsibilities:

  • Present information clearly and confidently to clients and stakeholders within and outside the organization
  • Demonstrate competence and confidence with the full VOC/E product and services suite, including those available through our partner networks
  • Ability to think creatively about solving client issues or concerns to improve program outcomes, and deliver value; works effectively with varying degrees of ambiguity
  • Effectively troubleshoot basic technical issues and translates technical jargon to business language for client contacts
  • Provide guidance and best practice for use of the platform to achieve program objectives over time
  • Identify potential risks and opportunities within assigned accounts to support retention and growth
  • Implement projects on existing client accounts and lead new client implementations on small, mid-market, and large accounts
  • Play an active, visible role in account planning on assigned book of business; support design, development, planning, and execution of strategic roadmaps for clients
  • Support RFPs and other pre-sales activities as part of new client acquisition under the direction of Principal PM or Director
  • Lead internal initiatives designed to improve the customer experience with Professional Services or the products and services we offer
  • Participate in the training and onboarding of new/junior team members on assigned work

Qualifications:

  • 3 to 5+ Years' of Market Research project management experience.
  • Previous experience working with Forsta Plus or Decipher is a plus
  • Professional demeanor, excellent written, and oral communication skills
  • Demonstrated track record of success in outstanding customer service
  • Capable of developing/maintaining long-term business partnerships with clients
  • Ability to multi-task and effectively manage all responsibilities attached

Education:

Bachelor's degree is required.

About You:

You are a highly motivated individual that works well in a team environment yet can work autonomously and take individual initiative. You have exceptional time management and multi-tasking skills. You are detail-oriented and well organized. You are results oriented - a driver of projects, gets things done, with a "can-do" attitude.

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At PG Forsta we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $80,000 to $95,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here: https://www.pressganey.com/legal-privacy/

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