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Senior Quality Core Engineer-logo
SharkNinjaNeedham, MA
A detailed-oriented, passionate and dynamic individual is needed to be an integral part of our post launch quality team, ensuring that we are continuously analyzing marketplace learnings to drive product and process improvements. In this position, you'll experience unparalleled collaboration with many functions of the organization- Engineering, Customer Excellence, Marketing, Supply Chain, Creative, ID, Quality, Manufacturing and Senior Executives, offering you exposure and interaction rarely found in other roles in the organization. You'll play a pivotal role in leading product and data analysis to determine reasons for returns, leveraging your learnings to drive sustainable solutions that provide measurable long-term improvements. Responsibilities: Analyze customer complaints and investigate field failures - translate learnings into actionable engineering and consumer-facing initiatives. You will represent the voice of the consumer and will coordinate corrective actions, follow-up, and reporting Drive continuous improvement of product quality, through reduction and prevention of non-conformances while defining and implementing metrics to evaluate the impact of continuous improvement initiatives Support suppliers in 8D responses and regular quality resolution update meetings, including written investigation reports and review supplier corrective actions Participate in design reviews, DFMEA, safety reviews, and review the manufacturing and test documentation to ensure customer quality requirements are met or exceeded View the entire consumer experience at a macro level to identify experience detractors and track product performance, communicating key learnings and developments to appropriate work flows for action Partner with SharkNinja's Customer Excellence team to monitor consumer reception and sentiment in field. Leads input tracker meetings with cross functional teams. Discuss top issues and delegate actions to cross functional team Conduct critical analysis on engineering changes (ECN) to make sure changes have no impact on degradation of quality of product Tracks digital escalations and create accurate responses for customers to better understand our product Manage product health reporting and push for continuous five-star experience via iterative design improvements. Always strive for process efficiency - we value a go-getter who can make the most out of any situation and deliver impactful results Act as a product "expert" for cross-functional team member questions and concerns Present status of activities and special projects to senior management regularly Qualifications: Bachelor's Degree (or equivalent experience) in mechanical engineering, quality, product development, human factors engineering, or a related field, preferably at a consumer goods company 4+ years of related engineering experience, preferably at a consumer goods company Exceptional analytical, problem solving, and root-cause analysis skills Ability to multi-task and handle tasks with competing priorities effectively. Excellent oral communication & report, business correspondence & procedure-writing skills. Ability to be a team player and work independently Change agent with energy, passion, and enthusiasm to drive change. Demonstrated expertise to effectively communicate within all levels of the organization around design verification and validation activities; production &process controls; Corrective & Preventive Action (CAPA), consumer complaints, and product improvement activities. Demonstrated collaboration, negotiation & conflict resolution skills, ability to lead, acknowledge, develop, communicate & implement a strategy to ensure compliance. Demonstrated understanding of product development lifecycles, design change and document change control, product and process verification and validation methodologies, and manufacturing / production process control methodologies. External Focus: Understanding customer needs, marketplace dynamics, industry trends, and the competitive landscape in the industry/function- Clear thinker: Simplifying strategy into specific actions with clear accountability, making decisions with speed & accuracy based on best available information & communicating priorities clearly & concisely. Proficient in Microsoft Word, Excel and PowerPoint; knowledge of SharePoint a plus Ability to work in a fast-paced, deadline driven, high impact environment Strong verbal, presentation, and written communication skills Resourceful, well organized, highly dependable, efficient and detail oriented Ability to be a team player and work independently Ability to travel

Posted 1 week ago

Sales Floor Associate-logo
Dollar TreeQuincy, MA
Store Dollar Tree Dollar Tree is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary of Position Responsible for assisting with the complete operations of assigned store, in conjunction with assigned tasks and duties. Assist in the merchandising of the store. Fully cross-trained to assist with cash register operations, customer service and stock replenishment. Principal Duties and Responsibilities Handle all sales transactions while operating assigned cash register. Maintains security of all cash. Protects all company assets. Maintains a high level of good customer service. Maintains a pleasant, friendly, cooperative attitude with customers, co-workers and supervisors. Receives merchandise. Assist with unloading trucks. Works in a safe manner. Adheres to and upholds policies and procedures. Minimum Requirements/Qualifications General math skills to allow for cash accounting. Strong verbal communication skills to allow for proper interaction with customers. High level of integrity and honesty; will be responsible for handling cash. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Dollar Tree is an equal opportunity employer.

Posted 4 weeks ago

Barista | West End, Boston (New Opening)-logo
Blank StreetBoston, MA
About Blank Street: At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Start Something Extraordinary… Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way. Our Values DREAM BIG: We embrace new possibilities and perspectives that go beyond the expected. START SMALL: We don't wait for great things to happen - we take small steps that move us forward every day. MAKE SOMEONE'S DAY: We live to create moments of joy. MOVE AS ONE: We build better when we build together because the best customer experiences takes a team. Who We're Looking For A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary Passionate about creating delicious coffee and other cafe beverages A strong independent problem solver with proven multi-tasking and communication skills Someone who is curious, adaptable and always willing to learn Comfortable working in a team or independently Comfortable with cash-handling and maintaining store safety What You'll Own Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular Work within a world-class coffee program using the best coffee equipment (the eversys cameos and shotmasters) and product in the industry to prepare the tastiest drinks Complete all training to ensures proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows Maintains Local Department of Health standards at all times Full and complete knowledge and adherence to all product, service and brand training playbooks Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base Requirements Experience in the customer service or hospitality industry 18+ years of age Able to lift 25+ lbs, and to stand for long periods of time Availability that meets the needs of our cafes Part Time: 15-25 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday) Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday) Weekend and holiday availability preferred You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees' Form I-9 information to confirm authorization to work in the U.S. (a process known as "E-Verify"). Benefits and Perks $16.50-$17.50 per hour + tips Barista accreditation and training program Paid sick time Paid vacation time, based on eligibility Health benefits, based on eligibility Blank Street coffee and swag As a growing company we have opportunities for advancement for those interested

Posted 30+ days ago

Part-Time Speech Language Pathologist - SLP-logo
CorticaWest Springfield, MA
Cortica is looking for a part-time Speech Language Pathologist to join its growing multi-disciplinary team! We are a rapidly growing healthcare company pioneering the most effective treatment methods for children with neurodevelopmental differences. Our mission is to design and deliver life-changing care - one child, one family, one community at a time. Ultimately, we envision a world that cultivates the full potential of every child. At Cortica, every team member is instrumental in helping us achieve our mission! Our culture and values guide how we work and treat one another. Cortica celebrates diversity and fosters an inclusive environment, seeking ideas and opinions from everyone on the team. We safeguard equal rights and respect for all individuals, regardless of race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry, veteran status or other applicable, legally protected characteristics. All Cortica employment decisions are made based on an individual's qualifications and ability to successfully perform the job responsibilities. What will you do? Establish speech and language treatment goals through dynamic and standardized assessment tools. Consult closely with multi-disciplinary team members to create collaborative treatment plans and integrative strategies. Provide individual therapy sessions as well as group and/or co-treats with other disciplines as therapeutically appropriate. Maintain patient records, documentation, and appropriate billing in accordance with federal and state regulations and company policy to ensure excellent standard of care. Provide play based and goal-based interventions to develop receptive and expressive language skills while consider an individual's sensory processing, regulation, and motor differences. Facilitate functional and stimulating experiences to target and achieve individualized goals. Devise strategies and supports to help the individual engage in communication experiences across settings. Collaborate with the individual and family to understand their values, interests, and goals. Implement programming that considers all aspects of the child, inclusive of, but not limited to: sensorimotor, cognitive, communicative, recreational, and social activities. Contribute to program development. Educate patients, families, team members, and caregivers on home programs that complement treatment. You should expect to deliver at least 22.75 hours of direct patient care each week, excluding time for training, documentation, and administrative meetings. We'd love to hear from you if: You possess a master's degree. You are licensed to practice as a Speech and Language Pathologist in the state of Massachusetts. You have excellent clinical skills. You desire to work in a multi-disciplinary clinical setting. You are flexible and open to learning. You have an appreciation for a wide range of therapeutic approaches. You possess a passion for working with children. You have knowledge of HIPAA regulations to safeguard patient information. You are occasionally required to stand, walk, sit, climb, balance, kneel, crouch, or crawl; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. You can occasionally lift and/or move up to 40 pounds. Your Compensation & Benefits Cortica cares deeply about the well-being of each team member! The culture and experience we create for our employees are of the utmost importance to us. We offer a wide range of benefits. Among the benefits offered by the company are medical, dental, and vision insurance, 401Ks with company matching and rapid vesting, paid holidays and wellness days, life insurance, disability insurance options, tuition reimbursements for professional development and continuing education, and referral bonuses. The base pay range for this opening is $44.09 to $55.11 hourly. According to your skill level, relevant experience, education level, and location, you will receive compensation that fits appropriately within the range. EOE. This posting is not meant to be an exhaustive list of the role and its duties. Please review the job description in the following link: https://bit.ly/3RFTqQ8 Privacy Notice Cortica is committed to protecting your personal information in compliance with applicable federal and state laws. Please review our Privacy Notice to understand how your data is collected, used, and protected. Fair Chance Ordinance Compliance Cortica is committed to fair hiring practices. Qualified candidates with criminal histories will be considered and are not automatically disqualified from employment, consistent with applicable federal law, the California Fair Chance Act, and local ordinances such as the San Francisco Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring, and the Los Angeles County Fair Chance Ordinance for Employers. E-Verify Participation This employer participates in E-Verify. Click here to view the E-Verify Poster and your Right to Work. Este empleador participa en E-Verify. Haga clic aquí para ver el cartel de E-Verify y su derecho a trabajar.

Posted 30+ days ago

Director Of Strategic Partnerships, Mirakl Connect-logo
MiraklBoston, MA
About Mirakl Mirakl is the leading provider of eCommerce software solutions. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business. Since 2012, Mirakl has been pioneering the platform economy, empowering retail and b2b enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media. Mirakl is trusted by Macy's, Saks, Henry Schein, The Knot, 1800-Flowers, Best Buy, Lowe's, Ulta and 450+ industry-leading businesses worldwide. For more information: www.mirakl.com. Who We Are Mirakl Connect is a powerful ecosystem that provides marketplace operators with a diverse range of high-quality sellers, technology integrations, and service providers. This platform accelerates marketplace growth by simplifying onboarding, enabling seamless collaboration, and driving customer satisfaction. Sellers benefit from Mirakl Connect by gaining access to a broad network of marketplaces, streamlined onboarding processes, and tools that enable them to scale their operations efficiently. Learn more about Mirakl Connect here. In alignment with our ambitious growth trajectory and relentless pursuit of innovation, we are seeking a Director of Strategic Partnerships to spearhead transformative collaborations through Mirakl Connect. As Director of Strategic Partnerships, you will have the unique opportunity to craft, build, and execute Mirakl's strategic vision for high-impact partnerships from the ground up. In this pivotal role, you will be responsible for defining the roadmap, identifying and cultivating partnerships with the greatest potential, and developing strategies that drive substantial revenue growth and enduring value. You will own the end-to-end process-shaping the direction, setting priorities, and ensuring that our partnerships are a cornerstone of Mirakl's long-term success. Your leadership and vision will directly influence how we approach, expand, and maximize the impact of our strategic partnerships Furthermore, you will elevate the seller experience within the ecosystem, ensuring they maximize their value from Mirakl Connect, thereby amplifying revenue for all stakeholders. What You'll Do at Mirakl Strategic Vision & Execution: Develop and implement a robust partnership strategy focused on significant revenue expansion, balancing immediate successes with long-term strategic objectives. High-Impact Partnership Development: Identify, onboard, and establish strategic partnerships with a focus on substantial revenue contributions, including collaborations with top-tier webstore platforms and agencies. Revenue Leadership: Drive partner-generated revenue streams by rigorously monitoring performance metrics, ensuring substantial ROI, and continually optimizing initiatives to not just meet, but exceed revenue goals. Seller Ecosystem Enhancement: Design and execute initiatives that streamline seller onboarding, broaden marketplace access, and refine partner collaboration to maximize seller revenue potential. Strategic Relationship Management: Cultivate and maintain robust relationships with partners, ensuring alignment on shared revenue ambitions and fostering sustainable, long-term collaboration. Performance & Impact Analysis: Establish and oversee KPIs to measure the financial impact of partnership initiatives, utilizing data-driven insights to adjust strategies and optimize outcomes. Innovative Co-Marketing Strategies: Partner with the marketing team to craft and implement revenue-generating co-branded campaigns, events, and other initiatives that enhance the adoption of Mirakl Connect. Partner Enablement & Empowerment: Provide partners with the essential tools, resources, and insights necessary for success, ensuring alignment with Mirakl's strategic revenue goals. Cross-Functional Synergy: Collaborate extensively with sales, customer success, product, and other internal teams to ensure partnership initiatives are aligned with corporate objectives and customer needs. Adaptive Strategic Leadership: Continuously assess and refine partnership approaches based on projected revenue outcomes, ensuring agility in response to evolving market opportunities. What Mirakl Is Looking for in a Candidate Experience: 10+ years in strategic partnerships, business development, or a related field, with a demonstrated history of driving significant revenue growth in e-commerce, SaaS, or technology-driven sectors. Domain Expertise: Deep understanding of e-commerce ecosystems, with considerable experience in partnerships related to webstore platforms and agencies preferred. Revenue-Centric Leadership: Proven ability to identify high-value opportunities, quantify financial impact, and adapt strategies to achieve ambitious revenue targets. Strategic Partnership Building: Established track record of nurturing strategic partnerships that deliver mutual value and drive significant revenue. Strategic & Analytical Acumen: Exceptional strategic thinking and data-driven decision-making skills to effectively balance immediate wins with long-term growth. Communication Excellence: Superior verbal and written communication skills, with the capability to influence and negotiate at an executive level. Agility & Resilience: Thrives in a dynamic, fast-paced environment with a proactive, results-focused approach. Data Mastery: Proficient in analyzing and leveraging performance metrics to guide decisions and maximize outcomes. #LI-Hybrid We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you're ready to join a hyper-growth company at the heart of digital transformation for the world's most forward-thinking organizations, we strongly encourage you to apply to any of our roles, even if you think you're not an exact match.

Posted 30+ days ago

Implementation Manager - Northeast-logo
HeartFlowBoston, MA
Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product-an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCT Analysis-provides a color-coded, 3D model of a patient's coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMapAnalysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare. Heartflow is a VC-backed company that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 400,000 patients worldwide. The Implementation Manager is a full-time role that drives clinical adoption and commercial growth initiatives with Heartflow's AI-enabled SAAS solution. Heartflow is a VC-backed digital health company that has received international recognition for exceptional strides in healthcare innovation. We combine clinical expertise with cutting-edge technology to revolutionize the diagnosis and treatment of coronary artery disease. The Implementation Manager is a member of the Customer Success team and will lead the process for integration of Heartflow's technology into customer accounts and is the technical lifeline for rapid resolution of issues in the field and the achievement of customer satisfaction and customer loyalty targets. Job Responsibilities: Lead Heartflow's implementation process for integrating our technology into new customer accounts. Manage implementation projects for new products or features to the commercial team and customers. Provide end-user and commercial team training on Heartflow products and CT data requirements to customers in accordance with specific training plans. Provide clinically- relevant and technical information and solutions in response to inquiries regarding use of HF technologies. Document and track customer feedback, training, complaints, and resolutions in Heartflow's Customer Relationship Management system and help improve knowledge base for customer issues Work with all internal stakeholders to improve the quality of customer support by studying, evaluating, and re-designing appropriate processes. Understand issues, questions, and challenges of our customers and commercial team and help design and develop solutions, data insights, and tools to support commercial growth. Respond to urgent, escalated technical issues from our customers or commercial team. Field based position with up to 50% travel. Skills Needed: Positive, energetic personality, comfortable in front of groups/customers. Customer-focused and highly adaptable mentality. Excellent problem solving ability, especially under pressure. Knowledge of hospital operations and hospital implementation of new technologies. Excellent verbal and written communication skills. Ability to cater communication to a wide range of technical, clinical, and cultural backgrounds. Professional etiquette. Responsible and accountable, with ability to manage multiple projects involving customers and colleagues from a wide range of technical and clinical backgrounds. Ability to delegate and manage goals and activities of other employees. Knowledge in at least one of the following: Digital health technologies Healthcare IT, such as PACS, EMR, CVIS, HIPAA requirements and PHI protections Healthcare management Relevant health industry experience for integrating new technologies The following skills are preferred, but not required: Experience with Salesforce or other CRM tool Cardiology clinical, imaging or product experience Project management Educational Requirements & Work Experience: BS, MS, or other relevant education in engineering or sciences 3+ years of experience in a technical or clinical field with advanced degree, or 5+ years of equivalent work experience. Prior experience working in digital health, healthcare, or a regulated environment preferred This position has an estimated base salary of $100,000 - $120,000 and discretionary commission-based earnings. Heartflow is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to every aspect of employment at Heartflow, including recruitment, hiring, training, relocation, promotion, and termination. Positions posted for Heartflow are not intended for or open to third party recruiters / agencies. Submission of any unsolicited resumes for these positions will be considered to be free referrals. Heartflow has become aware of a fraud where unknown entities are posing as Heartflow recruiters in an attempt to obtain personal information from individuals as part of our application or job offer process. Before providing any personal information to outside parties, please verify the following: A) all legitimate Heartflow recruiter email addresses end with "@heartflow.com" and B) the position described is found on our careers site at www.heartflow.com/about/careers/.

Posted 2 weeks ago

Customer Success, Senior Associate Ambulatory Surgical Centers-logo
Athenahealth inc.Boston, MA
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. The Opportunity: Join athenahealth's Customer Success team in a new & exciting dual-role-part trusted client advisor, part strategic program driver. This is a unique opportunity for someone with deep ASC operations experience and a passion for client success, healthcare technology, and cross-functional leadership. The Customer Success Organization is focused on helping athena's customers derive the full value of their athena products and services. We build and manage effective relationships with customers owners, executives, operational and physician leadership stakeholders. We do this by communicating the value of our services in the context of customers' business goals with the goal of retaining high performing, satisfied customers. We identify risks to customer satisfaction proactively and collaborate across the entire Customer Success organization to tenaciously pursue solutions and advocate for our customers. The Customer Success Senior Associate is charged with ensuring that both the customer and athena performs all the duties and responsibilities under each party's purview in athena's unique co-sourcing model. Position Summary: As an ASC Senior Associate, you will split your time equally as a CSM managing client relationships to ensure satisfaction and retention, and as a Program Manager leading cross-functional initiatives to enhance ASC-specific product adoption, performance, and strategy. As a CSM, you will help drive initiatives that contribute to the customer's success and align with their mission, assist in identification and resolution of complex issues, collaborate with internal teams/resources as needed and effectively communicate to clients. As a Program Manager you will be responsible for driving cross functional initiatives focused on ASC engagement, internal knowledge curation, product enhancement, and overall support of our expansion across our client base. This role is ideal for a strategic, client-facing professional with deep ASC knowledge and a passion for driving operational excellence and customer success. Responsibilities may include, but are not limited to: 50% Customer Success Serve as a trusted advisor to Group clients, aligning athenahealth's services with their business goals. Drive resolution of escalated issues through cross-functional collaboration. Conduct strategic planning and operational performance reviews with clients. Monitor client satisfaction and proactively mitigate attrition risks. Ensure adoption and optimization of athenahealth products. Present growth opportunities to Account Executives. Maintain strong relationships with client operational leadership. Coach customers to ensure they are utilizing all available athenahealth resources including customer support, training, and the customer community including monitoring trends in issues and recommending internal resources to improve the root cause Apply project management and cross-departmental influence working with the customer and athena teams to establish priorities and drive resolution for escalated customer issues coordinating internal and external teams as necessary and documenting appropriately Assess and prioritize issues that may lead to customer dissatisfaction leveraging internal domain expertise to ensure a strong mitigation plan is in place 50%- ASC Specialty Program Management Direct customer engagement with Ambulatory Surgical Centers (ASC) across the organization via close collaboration and partnership with the Customer Success Manager to gather feedback, understand pain points, and ensure optimal product utilization Understand training journeys and provide insight into training opportunities and guidance on where to invest in additional training. Collaborate with and influence a cross-functional Specialty leadership team. Influence Specialty business metrics scorecard and growth goals and leading progress readouts to the broader organization via quarterly business reviews (QBR). Lead initiatives to improve ASC-specific Net Promoter Scores (NPS) and RCM performance. Maintain onboarding playbooks and support ASC product launches. Facilitate user groups and feedback loops to inform product enhancements. Influence business metrics, buid internal knowledge programs, and curate ASC best practices. Track and report on ASC specialty metrics and performance. Support the development of a knowledge certification program for ASC operations. Serve as a workflow and compliance subject matter expert in ASC operations and workfows. Education, Experience, & Skills Required: Proven experience working in an ambulatory surgery center. Strong understanding of clinical workflows and accreditation requirements. Excellent leadership and organizational skills. Ability to work collaboratively with medical and administrative staff. Bachelor's Degree preferred 3-5 years of experience in healthcare, specifically in ASC environments. 3-5 years in customer success, operations, or program management role Strong customer communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialogue Proven ability to influence both customers and internal stakeholders. Proven ability to manage and prioritize multiple projects while paying strict attention to detail. Preferred requirements CRM Experience (specifically, Salesforce.com and Gainsight) Experience with and knowledge of athenaOne services with a deeper expertise in one or more services Service and relationship experience with athena clients Behaviors & Abilities Required: Ability to work independently as well as part of an extended, cross-functional team Manage client relationships ensuring expectations and deliverables are documented and met, key stakeholders are informed, and client satisfaction is achieved Self-driven, results-oriented with a positive outlook Take initiative with little to no direction Be transparent and honest in a positive, professional and polite manner Conflict Resolution Skills Empathic communicator with a consultative approach, able to see things from other person's point of view Contributes to team culture and understands and supports athena's purpose. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces - some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers https://www.athenahealth.com/careers/equal-opportunity

Posted 4 weeks ago

Sales Floor Associate-logo
Dollar TreeSomerset, MA
Store Dollar Tree Dollar Tree is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary of Position Responsible for assisting with the complete operations of assigned store, in conjunction with assigned tasks and duties. Assist in the merchandising of the store. Fully cross-trained to assist with cash register operations, customer service and stock replenishment. Principal Duties and Responsibilities Handle all sales transactions while operating assigned cash register. Maintains security of all cash. Protects all company assets. Maintains a high level of good customer service. Maintains a pleasant, friendly, cooperative attitude with customers, co-workers and supervisors. Receives merchandise. Assist with unloading trucks. Works in a safe manner. Adheres to and upholds policies and procedures. Minimum Requirements/Qualifications General math skills to allow for cash accounting. Strong verbal communication skills to allow for proper interaction with customers. High level of integrity and honesty; will be responsible for handling cash. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Dollar Tree is an equal opportunity employer.

Posted 4 weeks ago

Area Field Manager Wasilla, Alaska-logo
U-HaulPalmer, MA
Return to Job Search Area Field Manager Wasilla, Alaska Are you a self-starter? Are you tired of being locked down in an office all day? Do you crave the flexibility to manage, plan and execute your day-to-day workload? If so, then this opportunity is the one for you! As an Area Field Manager, you will be responsible for actively promoting the U-Haul brand and educating our independent business partners and leaders on the benefits and advantages of becoming a U-Haul dealer. Route based in Wasilla, Alaska U-Haul Offers: Full medical coverage, if eligible Prescription plans, if eligible Dental and vision plans Registered Dietitian Program, if eligible Gym Reimbursement Program Weight Watchers, if eligible Virtual doctor visits Career stability Opportunities for advancement Valuable on-the-job training Tuition Reimbursement Program Free online courses for personal and professional development at U-Haul University Business-travel insurance You Matter Employee Assistance Program Paid holidays, vacation and sick days, if eligible Employee Stock Ownership Plan (ESOP) 401(k) savings plan Life insurance Critical illness/group accident coverage 24-hour physician available for kids MetLaw Legal Program MetLife auto and home insurance Mindset App Program Discounts on cell phone plans, hotels and more LifeLock identity theft protection Savvy consumer-wellness programs - from health-care tips to financial wellness Dave Ramsey's SmartDollar Program U-Haul Federal Credit Union membership Area Field Manager Primary Responsibilities include: Work with small businesses within your designated route to prospect, open and grow the U-Haul dealership organization. Develop and manage business relationships with small business owners and U-Haul dealerships to provide professional insight into local markets and the ability to train and educate dealers on areas for potential growth. Manage your routes profit and loss through careful analysis to effectively grow your route through transactions by providing products and services to the communities you serve. Service and maintain current U-Haul equipment and displays to ensure operational excellence and marketability. Work with support staff to ensure the success of U-Haul dealerships within your route with efficiency. Operate a properly stocked and maintained U-Haul service vehicle that will be used to properly distribute equipment throughout your route. Perform minor repair and maintenance on U-Haul equipment. Arrange for the recovery of lost, stolen or abandoned U-Haul equipment. Participate in ongoing continuous U-Haul education through U-Haul University. Minimum Requirements: Valid driver's license and the ability to maintain a good driving record to operate commercial motor vehicles High school diploma or equivalent Must be able to obtain a D.O.T. health certificate from a federally registered medical examiner Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g. working around moving parts, machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs. assisted or unassisted. U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Posted 30+ days ago

Oliver Wyman - Operations Supply Chain -Engagement Manager-logo
Marsh & McLennan Companies, Inc.Boston, MA
Oliver Wyman- Operations Supply Chain- Engagement Manager Job Specification Practice Group: Operations, Energy, Industrials Location: Chicago, New York, Boston, Dallas, Houston, Washington D.C., Toronto, San Francisco Role: Operations Supply Chain- Engagement Manager Practice Overview: Operations We work with clients across industries to help them manage and optimize their operations through improving cost efficiency, reducing supply chain risk, and optimizing footprint to become market leaders in their industry. We help them find strategic solutions to address the challenges they face, optimize their operating model to deliver the best service and increase the operational performance while minimizing operating cost. We focus on developing solutions which can be immediately implemented in collaboration with clients' teams and can rapidly bring visible and sustainable results. Supply Chain Capability Oliver Wyman develops innovative and impactful solutions to increase the performance and results of our clients supply chain processes and networks. We support our clients along their end-to-end supply chain, helping them have greater visibility and solve their most critical supply chain issues. From input material sourcing to production, distribution, and services, we partner with businesses across a broad range of industries and geographies to ensure their supply chain produces the best value and allows them to compete in the global marketplace. We typically start assignments with strategic questions, but our client relationships extend way beyond PowerPoint decks. Throughout our projects, we help our customers build their own capabilities and upskill their workforce, ensuring their people can collaborate independently, efficiently, and that their teams have sufficient agility to swiftly cope with disruption. To maximize value creation, we have developed a broad supply chain management toolkit, including artificial intelligence-driven tools, like our machine learning-based forecasting platform. We combine this with our deep project expertise and proven methods and approaches Role Our consulting roles offer excellent career and growth opportunities for talented, highly motivated professionals with relevant prior experience. As a professional member of our firm, your initial responsibilities will include: Managing the execution of individual project workstreams. This typically includes developing hypotheses; managing data collection, model creation and analyses; guiding the team to conduct primary and secondary research; creatively tackling information limitations; and surfacing insights Synthesizing findings / insights from interviews, client working sessions, and research into written presentations; reviewing and discussing with clients and other stakeholders Supporting our Partner group in project delivery through accurate and high-quality execution Managing a team of 2-4 consultants on a daily basis to ensure each team member can effectively and efficiently deliver the tasks For Principal: managing multiple workstreams with a team of 6-8 consultants; also directly managing mid-senior level of clients (e.g., VP of operations or above) For Principal: effectively develop proposals and actively lead / participate in BD efforts and pitching process Desired Skills and Experience Operational: Operations experience in discreet or continuous manufacturing industries Experience across the operations - product development, planning, procurement, manufacturing, logistics, distribution - depth in any of these desired Experience in leading or being part of improvement efforts in operations space General: Strong curiosity and continuous learning mentality Strong problem structuring and analytical skills Critical thinking and attention to detail Ability to work independently under ambiguity and lead others to navigate through ambiguity and uncertainty Refined written communication and oral presentation skills Desired Capabilities: Experience in tools/systems for supply chain optimization and IT-enablement preferred Certifications- Strong preference on Certified Supply Chain Management Professional (CSCMP), American Production and Inventory Control Society (APICS / ISCM) OR Institute for Supply Management (ISM) Experience with proposal development, strong commercial instincts, and interest. Work History: Experience with a top tier management consulting firm preferred 4-7+ years of consulting experience in operations - in the industry and / or with consulting firms 6-8+ years for Principal Why work at Oliver Wyman? Working as part of our global, entrepreneurial company, you'll do meaningful work from day one. We're looking for individuals who challenge the norm, and constantly strive to build something new for the firm and the world around us. At Oliver Wyman, there's no "one size fits all" - we hire exceptional people and help them thrive through a built-in support network, flexible career paths, and no artificial barriers to advancement. We have a collaborative, supportive and impactful team environment - we want you to bring your authentic self and enjoy working alongside diverse and down-to-earth colleagues who do serious work, but don't take themselves too seriously. Our Values & Culture We're serious about making OW a rewarding, progressive, enjoyable and balanced place to work. Self-starters and free thinkers who work well in a team We are individuals who are self-starting, motivated, energetic, entrepreneurial about what we do Common aspiration, collective endeavor, shared success We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us Straightforward, open, respectful interaction We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion Opportunity without artificial barriers We value merit and believe that to create a true meritocracy we need to remove artificial barriers to opportunity Balanced lives We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm. We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other's time and are sensitive to how it is used. We are an output not input-based culture, have respect for people's personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues. How to Apply If you like what you've read, we'd love to hear from you. If you'd like to learn more about the firm during your application process, please visit www.oliverwyman.com/careers. Oliver Wyman is an equal opportunity employer. Our commitment to diversity is genuine, deep and growing. We're not perfect yet, but we're working hard right now to make our teams balanced, representative and diverse. Unrestricted U.S. work authorization is required for U.S. office locations. Oliver Wyman does not offer sponsorship for this position. Please note that CPT and OPT are restricted forms of work authorization. About Oliver Wyman Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 6,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC]. For more information, visit www.oliverwyman.com. Follow Oliver Wyman on Twitter @OliverWyman. Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. The applicable base salary range for this role is $225K to $240K. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

Posted 30+ days ago

Senior Manager, US Market Access Data Enablement-logo
Vertex Pharmaceuticals, IncBoston, MA
Job Description Vertex Pharmaceuticals is seeking a Senior Manager, US Market Access Data Enablement to join the U.S. Market Access (USMA) organization. As a key member of the Data & Analytics (D&A) Center of Excellence (COE), this role will focus on ensuring essential data assets are governed, catalogued, acquired, and made analytics ready to establish a robust data foundation to support Vertex USMA's analytics and intelligence needs across pipeline, launch and in-line assets. This individual contributor position will serve as a subject matter expert in the data enablement, quality and readiness. Key Duties and Responsibilities: This is an individual contributor position and reports to the Director, US Market Access Data & Analytics COE Lead efforts to understand and map business data needs related to Access Strategy, Pricing & Contracting, Trade & Distribution Operations, and Payer Field Teams to data sources and data products. Assess and document data requirements for new product launches, pipeline programs, and in-line brands, ensuring timely availability and usability of high-quality data. Partner with internal and external teams to validate, and onboard third-party and internal data sources, including Model N, Integrichain 852/867, MMIT, IQVIA claims (LAAD), sales data (DDD, Xponent) and acquire any additional third party data to fit business needs. Own the implementation and continuous improvement of data governance processes, ensuring compliance with regulatory, legal, and ethical guidelines, including data privacy and access control in accordance with industry standards (e.g., HIPAA, 21 CFR Part 11). Maintain a data catalog and associated metadata for market access data domains to promote discoverability, lineage tracking, and business understanding. Establish and monitor data quality KPIs (e.g., completeness, accuracy, timeliness) and lead issue resolution workflows across critical datasets. Collaborate with Digital Technology and Engineering (DTE), Commercial Operations, and PACM teams to develop scalable processes for data access, harmonization, and integration. Provide subject matter expertise on data stewardship practices, enabling effective use of data by cross-functional market access stakeholders. Leverage data platforms including Snowflake to extract, transform, and load large datasets across payer accounts, pricing, distribution, and field operations. Partner cross-functionally (~30% of time) with Market Access Strategy, PACM, Commercial Analytics, and Trade teams to align analytics to key business decisions. Communicate Data Readiness and Maturity through executive-ready PowerPoint presentations and strategic storytelling tailored for Director and VP-level audiences. Serve as subject matter expert to support analytics using key data sets: Model N, Integrichain 852/867, MMIT, IQVIA LAAD, DDD, and Xponent. Support the evolution of D&A tools and capabilities that enable scalable insights, automation, and advanced analytics across Market Access functions. Minimum Qualifications: Bachelor's degree in a quantitative discipline (e.g., Statistics, Engineering, Data Science, Economics) 6+ years of experience in pharmaceuticals/biotech or consulting with direct focus on Market Access analytics Hands-on experience with Model N, MMIT, Integrichain 852/867, IQVIA LAAD/DDD/Xponent Proven Experience in data governance including policy development, access controls, regulatory compliance, and ethical data handling in life sciences. Experienced in data cataloging, metadata management, and data quality monitoring tools. Strong communication skills and experience presenting to cross-functional stakeholders Preferred Qualifications: Experience in launch planning and commercial readiness analytics Familiarity with Medicaid, Medicare Part D, 340B, and commercial payer dynamics Ability to work independently and manage multiple priorities in a fast-paced environment Demonstrated ability to align technical solutions with strategic objectives Pay Range: $164,000 - $246,000 Disclosure Statement: The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law. At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more. Flex Designation: Hybrid-Eligible Or On-Site Eligible Flex Eligibility Status: In this Hybrid-Eligible role, you can choose to be designated as: Hybrid: work remotely up to two days per week; or select On-Site: work five days per week on-site with ad hoc flexibility. Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time. Company Information Vertex is a global biotechnology company that invests in scientific innovation. Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com

Posted 30+ days ago

Temp Course Developer-logo
Brandeis UniversityWaltham, MA
Name of course: OHRNS 247 Program Evaluation for Jewish nonprofit professionals Contract begin and end dates: Contract starts / training and design begins: September 8, 2025 Training completed / course map & design deliverables completed: October 20, 2025 Complete Moodle draft course built & submitted for testing: December 1, 2025 Complete Moodle revised course / Contract ends: December 8, 2025 Teaching Contract: Name of course: OHRNS 247 Program Evaluation for Jewish nonprofit professionals Term and Term Dates: Fall 2, FY 26, Oct 27 - Dec 19 Equal Opportunity Statement Brandeis University is an equal opportunity employer which does not discriminate against any applicant or employee on the basis of race, color, ancestry, religious creed, gender identity and expression, national or ethnic origin, sex, sexual orientation, pregnancy, age, genetic information, disability, caste, military or veteran status or any other category protected by law (also known as membership in a "protected class")

Posted 6 days ago

Group/Technical Manager Of Trade Management Systems-logo
Brown Brothers HarrimanBoston, MA
At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career. POSITION SUMMARY The Group/Technical Manager of Trade Management Systems is the overall technology leader of the group. He/she acts as the single point of contact for Trade Management-related technology activities across BBH Systems. He/she is responsible and accountable for all technical aspects of the Trade Management applications including the management/coordination of development activities and daily applications operations. This position works closely with business/product experts, architects, vendors, and application developers to conceptualize, develop, and deliver projects and solutions. This role involves strong and active participation in project and resource planning, implementation, and production support activities. The Group/Technical Manager of Trade Management Systems is responsible for formulating the overall technology strategy and roadmap for the group and is responsible and executing against that plan. The individual collaborates with Systems leadership to influence, shape, and determine the technology strategy for Trade Management. The Group Manager of Trade Management Systems provides oversight and leadership of this organization by ensuring the effectiveness and efficiency of all aspects of Software Development. PRINCIPAL RESPONSIBILITIES Leadership/ Management Participating and effectively representing the Trade Management organization in change meetings and other oversight committees. Managing a team of employees and consultants including application administrators, developers, and system analysts. Building an outstanding global technology team including the development, recruitment, and retention of technology leadership with effective succession plans. Managing & leading direct reports and rest of the team by establishing timely and challenging performance standards, providing ongoing feedback, and conducting periodic performance appraisals. Participating in the career development of staff, acting as a positive role model and mentor Keeping up to date on the current trends in asset management and servicing solutions through informal and formal industry networks, roundtables, and committees. Design and Implementation Ultimately responsible for the development of technical roadmaps for each of the applications within the Trade Management group. Foster and drive innovation, overseeing the prioritization of new business concepts/ideas. Coordination and prioritization of development activities with overall product rollout plans/activities. Leverage QM and the defined change management best practices early during new build processes. Works with developers, product managers, and customer application experts to define solutions, products and modules with required features and functionality. Works with the Architecture, Infrastructure, Quality Management, and other development teams to successfully deliver new solutions, products, and modules in line with firm and industry best practices and standards. Supports the systems and business teams for estimates, analysis, design, development, performance, scalability, and benchmark test guidance and providing subject matter expertise in technology and design. Client Service Responsible for measuring and improving the systems - business cross team relationships. Working with the business to ensure that systems response to the business requirements is appropriate, facilitation of business advocacy within systems. Financial Control Annual budget preparation with systems and business counterparts Ongoing budget and workforce management and planning. KNOWLEDGE, SKILLS, AND ABILITIES - Education level and/or relevant experience(s) Bachelor's Degree or higher in Engineering or Computer Science or related work experience required. Have 15+ years of hands-on engineering experience, preferably designing & delivering a highly scalable application, and/or support vendor platforms to service the business needs. Have expertise in mainframe technologies (COBOL, CICS, JCL, DB2, MQ). Ability to evaluate project scope, complexity, and regulatory requirements to determine whether Agile or Waterfall is the most appropriate methodology. Lead Agile sprints where iterative development is needed and apply Waterfall for structured, compliance-heavy initiatives. Strong managerial experience and transformational leadership. Have knowledge of Trade Management or financial/client products and workflows and knowledge of financial messaging standards (SWIFT, ISO15022, ISO20022). Have hands-on Agile transformation experience and understands Agile frameworks with its ceremonies and practices. Must have strong technical knowledge, wide ranging application architectural, development and database technologies, tools, security authentication, authorization, and infrastructures. Broad technical background spanning multiple areas among mainframe and distributed systems, data production and visualization, data engineering and architecture. Experience in building and launching complex platforms at scale. Familiarity with cloud modernization strategies for mainframe applications, a nice to have Ability to think critically and objectively; excellent problem-solving skills and the ability to make quick decisions based on business demands. Experience with JIRA and Confluence to manage development workflows and documentation effectively. Thorough, great organizational and managerial skills. Ability to work in high energy and visible environments. Salary Range $175,000 - $235,000 BBH's compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck-providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being. We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply. About BBH: Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us. We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development-so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice-creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often-pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours. Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.

Posted 4 weeks ago

Shop Trailer Mechanic II-logo
Cox EnterprisesAuburn, MA
Company Cox Automotive- USA Job Family Group Vehicle Operations Job Profile Trailer Repair Technician II - DOT Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $26.06 - $39.04/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description If you have any questions or to connect with a recruiter while your application is being reviewed, please Text DFS3 to 317-597-8130 * Veterans encouraged to apply Fleet Services- A Cox Automotive Company keeps your fleet moving! Headquartered in Indianapolis, Fleet Services by Cox Automotive has grown to become one of the largest fleet maintenance companies in the country. Fleet Services is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Fleet Services also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime. JOB SUMMARY Fleet Services By Cox Automotive is currently hiring a Shop Trailer Mechanic II. This is a dedicated on-site shop position and we do not provide emergency side of the road type of repairs. If you are looking for a new place to call home, we would love to talk to you! The Shop Trailer Technician II will be responsible for performing certified DOT inspections, Preventative Maintenance inspections, light repairs, and other duties as assigned such as trailer brakes, air lines, auxiliary pumps and engines, liftgates, brake chambers, welding, fabrication, replacement of panels, body, and framework. The Shop Trailer Technician II can perform more advanced repairs under the supervision of a Sr Shop Trailer Technician or higher. The Shop Trailer Technician II assists Sr Shop Trailer Technician or higher Technicians with repairs and continues to learn additional advanced mechanical skills. A successful Shop Trailer Technician II complies with all company policies and achieves high level performance metrics. DUTIES Always follows and complies with safe operating practices and procedures. Independently determine parts required for each job and interact with the Shop Parts Department to obtain them. Maintain a clean and safe work environment. Assist in cleanup at the end of each day for tools, parts, and equipment. Applies knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job. Work with Service Writer to assess customer needs, providing information or assistance, resolving their problems, or satisfying their expectations. Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations. Act with integrity, demonstrate honesty and keep commitments. Behave in a consistent manner, keeping sensitive information confidential and adhering to ethical and professional standards. Perform scheduled preventative maintenance ("PM"), DOT Inspections and follow up repairs on light, medium and heavy-duty vehicles in a Shop environment. Perform routine maintenance such as changing oil, checking batteries, and lubricating equipment. Use hand tools, precision instruments, as well as Trailer tools, welding equipment, lifts and jacks. Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders ("RO") using company issued device and/or Karmak application. Accurately complete DOT forms and all other forms of documentation in timely fashion. Maintain a high level of productivity and be able to work within or close to most Standard Repair Times. Communicate with Shop Manager and support team to obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss RO findings notes. Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT. Participate and complete all-in company required safety training. Maintain Shop assigned service trucks, conduct safety checks and daily pre/post trip inspections. Perform minor adjustment and repairs on various types of trailer equipment and systems including, but not limited to the following: trailer brakes, air lines, auxiliary pumps and engines, liftgates, and brake chambers, Trailer steering systems. Adhere to company policies, processes, and procedures. Diagnose, adjust, and repair various types of trailer equipment and systems including, but not limited to the following: trailer brakes, air lines, auxiliary pumps and engines, liftgates, and brake chambers, Trailer steering systems, welding, fabrication, replacement of panels, body and framework. Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives. Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges. Assist Shop Trailer Technician I with diagnostics. REQUIREMENTS High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years' experience in a related field Possess and supply a set of hand tools necessary to perform required job duties. OEM training and certifications are preferred. Participate in and complete all-in company required training This position follows regulations issued by the Department of Transportation's (DOT) Federal Motor Carrier Safety Administration (FMCSA). Candidate must be able to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment. A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in leu of a DOT physical. If the DOT medical card has four (4) months or less of validity remaining, a DOT physical will be required. Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older. Safe drivers needed and 3 YR MVR review required; Candidate must hold a valid state-of-residence driver's license, be able to obtain and maintain their Driver Qualification File REQUIRED CERTIFICATIONS OR OBTAINED WITHIN 18 MONTHS ASE T8 (PMI) certification PREFERRED CERTIFICATIONS ASE T4 (Brakes) certification ASE T5 (Suspension) certification ASE T6 (Electrical and Electronic Systems) ASE T7 (HVAC) certification ASE 608/609 certification* SKILLS & ABILITIES Knowledge of trailer parts and systems, including their designs, uses, repair, and maintenance, to make repairs or perform maintenance services. Understand the implications of new information for both current and future problem-solving and decision-making. Ability to lift, bend, climb, stand, and walk for long periods of time; ability to perform moderately heavy laboring work Ability to exert oneself physically over long periods of time without tiring, which may include performing repetitive tasks. Ability to accurately judge which of several objects is closer or farther away from the observer, or the distance between an object and the observer. Ability to communicate information (for example, facts, ideas, or messages) in a succinct and organized manner. Engages in effective two-way communication with individuals and groups. Ability to determine the type of tools and equipment needed. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. WHY FLEET SERVICES BY COX AUTOMOTIVE? Safety Boots & Safety Glasses reimbursement Uniforms provided with laundry service where available Technical training provided to advance your career Dedicated career path - 'Over 50% of our front-line managers are promoted from within'. BENEFITS Health, dental, vision insurance starts DAY ONE of employment. 401(k) matching starts after 90 days, 100% match up to 6% contribution and an additional 2% discretionary contribution by the company. Accrue up to 200 hours (5-weeks) of Paid Time Off based on your tenure with the company. Tuition Assistance/Reimbursement Adoption/Surrogacy assistance Pet Insurance Multiple ERG, diversity groups, and company paid volunteer hours. Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives and much more. Benefits Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer- All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Posted 30+ days ago

Trimmer-logo
Lewis Tree ServiceYarmouth, Town of, MA
At Lewis, we provide the stability of a long-standing, employee-owned company with the progressive nature of a growing, improvement-minded future. We're the second-largest utility vegetation management company in North America… and always growing. We're in the people success business, we just happen to trim trees. Why you'll love being part of the Lewis Family: We are empowered to share our talents. We care deeply. We conquer challenges. We respect our differences. We trust each other. We keep each other safe. Together, we do great things. We offer for Union positions: Competitive pay Specialized paid training & certifications Career advancement opportunities Local 42 Benefits Employee assistance program We Believe… That everyone on the team matters That we don't constrain workers in order to create safety, we ask workers what they need to do work safely, reliably, and productively. That workers aren't the problem; workers are the problem solvers. That through diversity we build strength That being an employee-owned company (ESOP), it provides future financial stability for our employees That when you join the Lewis Tree Team, your potential is unlimited Why you'll love this Job: You love the outdoors: you enjoy varying environments/weather, not afraid to get dirty, adventurous You are open to new ideas: willing to listen and observe, humble You are self-motivated: driven, strong work ethic, willing to "do what it takes" You are adaptable: can think on your feet, nimble, flexible You are collaborative: strong people skills, able to give and receive constructive feedback, willing to speak-up What you'll do as a Trimmer/Climber at Lewis: Be part of a tight-knit crew working in a team environment Perform line clearing and tree trimming duties for Lewis Tree Service's utility customers including pruning treetops and limbs, trimming or removal of at-risk/damaged trees as well as removing broken limbs from wires, roofs, etc. Climb trees and operate a bucket for trimming and removals in and above the power lines. Prepare, operate, and maintain all tools and equipment including hand tools, chainsaws, chippers, and aerial lifts. Remove limbs and brush, cleanup and dispose of debris. Mixing and apply spray chemicals, preserving desirable vegetation Safeguard employees and the public from hazards in and around the working area. Help enforce on-the-job safety practices. What you'll need: At least one year's experience working as a Trimmer/Climber, working around utility wires. Knowledge of trees including identification, growth habits and correct arboriculture techniques for the trimming, pruning, repairing, maintaining and removing, as applicable to working close to energized conductors. Experience in tree climbing, knot tying and PPE Ability to perform physical labor such as lifting a minimum of 50 lbs. to shoulder height or more. Capable of operating two-handed equipment (chain saw, circular saw, etc.) and have the physical ability to endure extreme climate variances. Willing and able to obtain specialized training and certifications as required, such as Local, state and federal licenses Ability to obtain First Aid and CPR cards Pass a pre-employment drug test and job duty skills tests Ability to obtain valid Driver's License Pay Range: $21.98-25.07 Our DEI Promise: Our commitment to Diversity, Equity, and Inclusion (DEI) is key to the success of our business. We respect the differences among us, and we leverage those differences to create an environment where all employees feel welcome and fairly treated. We seek the best solutions possible by attracting and engaging a diverse workforce where all perspectives are sought and valued. Lewis Tree Service is an equal employment opportunity employer committed to providing equal opportunity for both applicants and employees. Lewis Tree Service prohibits unlawful discrimination or harassment of employees and applicants on the basis of race, creed, color, national origin, sex, age (40+), religion, disability, marital status, sexual orientation, genetic information, citizenship status, veteran status, or any other legally protected characteristic, all employment decisions, including but not limited to recruitment, hiring, compensation, training, apprenticeship, promotion, demotion, transfer, lay-off and termination, and all other terms and conditions of employment. Lewis Tree Service's practices and policies are administered in accordance with applicable federal, state, and local laws.

Posted 1 week ago

E
Edward M. Kennedy Community Health Center, Inc.Framingham, MA
Are you looking for a meaningful career caring for our communities most vulnerable populations? The Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford and the surrounding communities. We are a thriving and growing organization, and our team is expanding across sites to support this growth. As an employer of choice, our inclusive workplace environment fosters teamwork, accountability and respect and supports the growth and development of each employee. We are an equal opportunity employer and embrace the richness of the cultures of our staff and community. You are a good fit for our team if you're passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment Job Summary: The Family Nurse Practitioner provides comprehensive primary care to patients within an outpatient environment. They will coordinate the care of patients under the supervision of a Board-Certified Physician. In addition, the Family Nurse Practitioner acts as a member of the clinical team and works collaboratively with other departments in providing patient care. Essential Functions: Delivers direct primary care and preventative services to assigned children, adolescent, and adult patients. Develops therapeutic plans of care for prevention, management, and maintenance of good health for patients. Provides health education and counseling patients. Provides care for Acute and Chronic Illness and Urgent Care services, which includes assessment, diagnosis, treatment, and monitoring of illness. Works closely with multidisciplinary teams and instructs and assists other team members in management of patient care. Follows established practice standards and current evidence-based clinical practices and guidelines. Provides care related to prenatal/postnatal services and care for uncomplicated pregnancies, in conjunction with physician partners, as delineated and approved for in request for clinical privileges. Provides family planning counseling and services. Consults with physician partner and refers patients with more complex/dynamic problems to subspecialty care, as appropriate. Maintains and updates Electronic Health Records (EHR) in a systematic format and completes required documentation within the specified amount of time expected by the Clinical Director. Ensures that patient records are kept confidential consistent with Health Center policies and procedures, Joint Commission, and HIPAA standards. Monitors HIPAA compliance within the work environment. Attends trainings, weekly Provider and Team meetings, and collaborates on practice, administrative, and quality improvement projects, as assigned by Clinical Director Provides clinical supervision and mentoring to Nurse Practitioner, Medical, and Physician Assistant students by mutual agreement with the Clinical Director. May work a fluctuating schedule, including days, evenings, weekend shifts, and holidays according to schedule approved by Clinical Director. Supports a work environment that is responsible and sensitive to the needs of a diverse staff and clients. Contributes to the professional team, supporting our Mission Statement. Performs other duties as assigned. Education and Experience: Master's Degree as a Family Nurse Practitioner. Active, Unrestricted Nurse Practitioner License in Massachusetts. 3+ years of experience as a Nurse Practitioner in a related field to Primary Care a plus The Health Center requires all employees to have the most recent COVID19 Booster and the yearly Flu Vaccine. Benefits $110,000-$120,000/yr All pay rates are subject to experience, licensure or certification, and location Qualifies for the HRSA Loan Repayment Program Health Insurance plans starting on day-1 of employment. Employer pays 80% of premiums. Short-Term and Long-Term Disability paid 100% by employer. Competitive Retirement Plan CME Reimbursement 32 hours of clinical time and 8 hours of administrative time that can be completed remotely.

Posted 30+ days ago

VP, Compensation Delivery & Operations-logo
MasterCardBoston, MA
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary VP, Compensation Delivery & Operations Job Description The, VP, Compensation Delivery & Operations role will lead the successful delivery of our compensation programs, including, base pay, annual incentive plans, stock plan, annual sales incentive (sip) administration to ensure service excellence. This role is responsible for the overall administration and operations of compensation programs at Mastercard, working closely with the rewards design team, external vendors, and internal Shared Service Center and P&C technology stakeholders, to optimize processes, manage risk, and deliver an exceptional employee experience. Responsibilities Ensure successful delivery of compensation programs globally, managing annual cycles, (mid-year and year-end), including base salary management and variable pay plans (base salary planning, annual bonus plans, equity plan and executive rewards) Ensure operational excellence and optimal employee experience by identifying friction points and improving processes, in partnership with vendors and internal stakeholders Staying abreast of global regulatory requirements and policy changes in the equity space, assessing implications on delivery practices, recommending and applying changes as needed to ensure compliance Responsible for optimization and effectiveness of compensation platforms including the Compensation Administration System and Market Pricing Database. Responsible for annual sales incentive compensation (SIP) administration Collaboration with Total Rewards partners and People Business Partners to support delivery needs, including data and reporting and issues management Monitors performance and manages risk associated with vendors, and contributes to evaluation and selection of new vendors Interfaces with GBSC to ensure effectiveness of inquiry management and manages governance around escalation processes Measures the service levels provided to employees and managers and focuses continuous improvement efforts in partnership with Total Rewards leaders Liaises with payroll team and finance to ensure smooth execution of programs through clear accountability, workflows, and auditing of processes Executes operating reviews for compensation delivery team, takes leadership role in service delivery guild, and contributes to culture building across the people operations and insights team Motivates and develops the compensation delivery team to ensure optimal productivity, engagement, and capability to drive the future of the function Ensures knowledge transfer and insights across team, to reduce operational risk and promote career development opportunities within and across People & Capability Qualifications and Experience Leadership experience in implementation and administration of compensation programs at a large global company Strong working knowledge of rewards platforms, vendors, and industry best practices Proven ability to set and execute on a vision and lead a global team in an HR function Track record of working cross-functionally and collaboratively at all levels Risk management capabilities and audit experience desirable Key Competencies Compensation subject matter expert with deep understanding of compensation systems and technology Agile and high degree of initiative; effectively handles multiple demands with speed and accuracy Attention to detail, ability to juggle competing priorities during heavy compensation cycles/processes Excellent project management skills and operational data-driven mindset Able to quickly establish trust and credibility across working teams COE, TR Partners, Shared Services. Inspirational and empathetic leader; manages and mentors' team to execute goals and objectives. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges

Posted 4 weeks ago

Q
Quera Computing Inc.Boston, MA
Summary The individual in this role will contribute to the advancement of neutral-atom based quantum computing technologies. The individual in this role will be involved in the design, implementation, and characterization of neutral-atom quantum computing systems, and collaborate closely with a multidisciplinary team of physicists, engineers, and computer scientists to push the boundaries of quantum computing using neutral-atom platforms. Responsibilities Design and build state-of-the-art neutral atom quantum computers. Collaborate with engineering teams to verify and validate modules and subsystems Investigate sources of noise and decoherence and propose mitigation strategies. Analyze experimental data and draw meaningful conclusions to guide system improvements. Stay current with the latest advancements in AMO physics and quantum computing. Qualifications Ph.D. or equivalent experience in Physics or a related field, with a focus on Atomic, Molecular, and Optical (AMO) physics. Hands-on experience with quantum computing platforms and technologies. Proven experience working with neutral atoms, trapped ions or other quantum systems. Proven experience architecting and integrating complex systems with both hardware and software components. Excellent problem-solving abilities and analytical skills, a self-starting, inventive attitude towards problem-solving. Effective communication and teamwork skills. Proficient programming skills in languages such as Python, C++, or similar. Track record of publications in reputable peer-reviewed journals. Proficient with Git, GitHub. QuEra is committed to cultivating a diverse work environment and proud to be an equal opportunity employer. We highly value diversity in our current and future employees and do not discriminate (including in our hiring and promotion practices) based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. #LI-NB1

Posted 4 weeks ago

Guest Service Supervisor-logo
Global Partners LPTyngsboro, MA
Job Description: We are looking to add a Guest Service Supervisor (GSS) to our family. Our GSS will be responsible for driving top notch guest experience while facilitating the completion of all store level tasks. We know you have many choices when choosing where to work. And what you really want to know before applying is, "What differentiates us from the rest?" For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner's integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in the energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work. We're excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We're looking for passionate people with great ideas to contribute to our company's future. If you're motivated by what's next, Global Partners can provide you the opportunities to push your career to the next level. . The Types of "Energy" You Bring You work from your heart, genuinely love to take care of guests, and demonstrate pride in your work. You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone. You are confident and make eye contact with guests. You have superior relationship building skills and can establish a connection with guests and associates. You are trustworthy and responsible. You are detailed oriented and have excellent organizational skills. You defuse issues by utilizing problem solving techniques. You are a proven self-starter with demonstrated ability to make decisions. You direct others and prioritize tasks. "Gauges" of Responsibility Supervise employees making sure they are performing all the job duties implemented by management. Coaching employees by giving them constructive feedback to help perform certain tasks. Greet guests and provide an enjoyable shopping experience for everyone. Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices. Operate the point of sale pursuant to corporate standards; maintain proper cash levels. Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc). Ensure the 24/7 execution of all guest service programs and processes. Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable. Always replenishes products to ensure in-stock conditions. Address inquiries and complaints from guests. Check in external and internal vendors per established guidelines. "Fuel" for You Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development. Health + Wellness- Medical, Dental, Visions and Life Insurance. Along with additional wellness support. The Road Ahead- We offer 401k and a match component! Professional Development- We provide tuition reimbursement; this benefit is offered after 6 months of service. The GPS of our Interview Process First thing first, if you're interested in the role, please apply. The hiring manager will review your resume. If your experience would lend to this opportunity a recruiter or manager will contact you. We conduct either in person or "in person" zoom interviews and provide additional interview information needed at that time. Qualification Must be available to work flexible hours that may include day, nights, weekends and or holidays Must be efficient and organized Must be at least 18 years of age to be considered for position. Must have reliable transportation and a valid driver's license. Ability to freely access all areas of the store including selling floor, stock area, and register area. Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs during a shift. Work in intermittent temperatures (i.e. cooler, outside, etc.,) Education High School Diploma or GED We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000. Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Posted 4 weeks ago

V
VOYA Financial Inc.Boston, MA
Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage- Apply Now Hiring for Multiple Openings! Get to Know the Opportunity: Our Retirement Consultants are the first point of contact for separated from service participants and/or near retirees to service immediate account needs. Their goal is to identify the most appropriate outcome for the participant (stay in plan, roll to new plan, roll to IRA, cash out) in a FINRA/DOL best interests' environment while providing education and creating awareness of Voya's retirement assistance programs. The Contributions You'll Make: Provide differentiated service to separated from service plan participants and those that are nearing retirement through an objective retirement readiness consultation and educational discussion. Primary clients are within the mass affluent segment of Voya's DC plan business. Ability to identify and educate complex strategies available to plan participants, with a focus on asset retention and/or new sales opportunities, who may be under utilizing the features and benefits available to them within their plan or at Voya. Consult, educate, and advise the most appropriate action based on the individual's retirement needs, wants and wishes. Once the best solution is identified the incumbent will implement the strategy. Service all general transactional needs for inbound callers including investment guidance/advice Responsible for individual product and investment recommendations Other duties and projects as assigned. Minimum Knowledge & Experience: College Degree OR relevant financial Services experience of 3 - 5 years. Licensure will include Series 6, 63, 7, 65/66. Identified representative will show strong capability at identifying potential sales opportunities with an eye towards customer retention. Representative should show solid understanding of sales and customer relationship experience, retirement and retirement income planning, full adherence to FINRA/DOL fiduciary standards (including delivery of service against those standards) and will be dedicated to delivering an outstanding customer experience with every customer interaction. Maintains and applies expertise in insurance, securities, investments and related areas in order to provide direction, instruction and guidance to service clients. Full knowledge and understanding of Voya's retirement and other investment product offerings is required. Preferred Knowledge & Experience: CRPC designation. State Insurance License (obtained within first 3 months). #LI-MG1 Compensation Pay Disclosure: Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $82,760 - $103,450 USD Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer Health, dental, vision and life insurance plans 401(k) Savings plan - with generous company matching contributions (up to 6%) Voya Retirement Plan - employer paid cash balance retirement plan (4%) Tuition reimbursement up to $5,250/year Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. Paid volunteer time- 40 hours per calendar year Learn more about Voya benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture: Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. Team Mentality: Partnering effectively to drive our culture and execute on our common goals. Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Learn more about Critical Skills Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities. Misuse of Voya's name in fraud schemes

Posted 1 week ago

SharkNinja logo
Senior Quality Core Engineer
SharkNinjaNeedham, MA

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Job Description

A detailed-oriented, passionate and dynamic individual is needed to be an integral part of our post launch quality team, ensuring that we are continuously analyzing marketplace learnings to drive product and process improvements. In this position, you'll experience unparalleled collaboration with many functions of the organization- Engineering, Customer Excellence, Marketing, Supply Chain, Creative, ID, Quality, Manufacturing and Senior Executives, offering you exposure and interaction rarely found in other roles in the organization. You'll play a pivotal role in leading product and data analysis to determine reasons for returns, leveraging your learnings to drive sustainable solutions that provide measurable long-term improvements.

Responsibilities:

  • Analyze customer complaints and investigate field failures - translate learnings into actionable engineering and consumer-facing initiatives. You will represent the voice of the consumer and will coordinate corrective actions, follow-up, and reporting
  • Drive continuous improvement of product quality, through reduction and prevention of non-conformances while defining and implementing metrics to evaluate the impact of continuous improvement initiatives
  • Support suppliers in 8D responses and regular quality resolution update meetings, including written investigation reports and review supplier corrective actions
  • Participate in design reviews, DFMEA, safety reviews, and review the manufacturing and test documentation to ensure customer quality requirements are met or exceeded
  • View the entire consumer experience at a macro level to identify experience detractors and track product performance, communicating key learnings and developments to appropriate work flows for action
  • Partner with SharkNinja's Customer Excellence team to monitor consumer reception and sentiment in field.
  • Leads input tracker meetings with cross functional teams. Discuss top issues and delegate actions to cross functional team
  • Conduct critical analysis on engineering changes (ECN) to make sure changes have no impact on degradation of quality of product
  • Tracks digital escalations and create accurate responses for customers to better understand our product
  • Manage product health reporting and push for continuous five-star experience via iterative design improvements.
  • Always strive for process efficiency - we value a go-getter who can make the most out of any situation and deliver impactful results
  • Act as a product "expert" for cross-functional team member questions and concerns
  • Present status of activities and special projects to senior management regularly

Qualifications:

  • Bachelor's Degree (or equivalent experience) in mechanical engineering, quality, product development, human factors engineering, or a related field, preferably at a consumer goods company
  • 4+ years of related engineering experience, preferably at a consumer goods company
  • Exceptional analytical, problem solving, and root-cause analysis skills
  • Ability to multi-task and handle tasks with competing priorities effectively.
  • Excellent oral communication & report, business correspondence & procedure-writing skills.
  • Ability to be a team player and work independently
  • Change agent with energy, passion, and enthusiasm to drive change.
  • Demonstrated expertise to effectively communicate within all levels of the organization around design verification and validation activities; production &process controls; Corrective & Preventive Action (CAPA), consumer complaints, and product improvement activities.
  • Demonstrated collaboration, negotiation & conflict resolution skills, ability to lead, acknowledge, develop, communicate & implement a strategy to ensure compliance.
  • Demonstrated understanding of product development lifecycles, design change and document change control, product and process verification and validation methodologies, and manufacturing / production process control methodologies.
  • External Focus: Understanding customer needs, marketplace dynamics, industry trends, and the competitive landscape in the industry/function- Clear thinker: Simplifying strategy into specific actions with clear accountability, making decisions with speed & accuracy based on best available information & communicating priorities clearly & concisely.
  • Proficient in Microsoft Word, Excel and PowerPoint; knowledge of SharePoint a plus
  • Ability to work in a fast-paced, deadline driven, high impact environment
  • Strong verbal, presentation, and written communication skills
  • Resourceful, well organized, highly dependable, efficient and detail oriented
  • Ability to be a team player and work independently
  • Ability to travel

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