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Registered Nurse - Sign-On Bonus!-logo
Registered Nurse - Sign-On Bonus!
Berkshire HealthcareAcushnet, MA
Come join this collaborative and innovated team. At Integritus Healthcare you will enjoy WEEKLY pay, generous time off, exceptional health insurance and the ability to grow in your career. Integritus Healthcare wants you! REGISTERED NURSE (RN). SIGN-ON BONUS!! FULL-TIME RN WILL RECEIVE A SIGN-ON BONUS OF $8,000!! PART-TIME RN WILL RECEIVE A SIGN-ON BONUS OF $4,000!! Ready to love nursing again and be proud of where you work? Do you want to be valued and have an opportunity to make a meaningful impact? If you answered 'yes,' we can't wait to introduce you to our team of dedicated, caring professionals. Come join our nursing team and spend quality time with the residents! Our staffing ratios allow you to give each person individualized attention. Fun, Friendly, Supportive work environment. Excellent compensation and benefits. Growth opportunities. Join Integritus Healthcare and get rewarded. Count on us for short-term rehab and recovery, skilled nursing, long-term care, and respite stays. Hathaway Manor, has been part of the community since 1989, providing area families with top-quality skilled nursing care for short-term rehabilitation and long-term care. We focus on maximizing patient recovery, comfort, and independence for the highest possible quality of life. From post-surgery and post-hospital rehabilitation to long-term care for a chronic illness, our highly skilled care teams provide compassionate attention and specialized care every step of the way. Job Types: Per-diem, Part-time, Full-time REGISTERED NURSE (RN) SIGN-ON BONUS!!

Posted 2 weeks ago

HX Client Success Manager-logo
HX Client Success Manager
Press Ganey Associates LLCBoston, MA
Company Description PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees. Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success. Our Mission: We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. Our Values: To put Human Experience at the heart of organizations so every person can be seen and understood. Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. Dare to innovate: We challenge the status quo with creativity and innovation as our true north. Better together: We check our egos at the door. We work together, so we win together. Our HX Success Manager plays a pivotal role as a key partner for our clients, ensuring their success, satisfaction, and growth with our products and services. You will serve as their primary advocate and trusted advisor, fostering strong relationships and delivering strategic guidance to maximize the value they derive from our solutions. As a key liaison between our company and our clients, you will leverage your communication skills and strategic mindset to build strong relationships, provide expert guidance, and drive tangible outcomes. Duties and Responsibilities Relationship Building: Establish strong, multi-level client stakeholder relationships becoming a trusted advisor they can rely on for guidance and support. Problem Solving: Proactively identify issues or concerns and work cross-functionally to resolve them promptly, ensuring a seamless experience for the client. Communication: Provide polished and timely client communication and responsive follow through on all issues, actions, and escalations. Product Expertise: Understand and develop a thorough knowledge of products and solutions across the entire Press Ganey portfolio (existing and on roadmap) to effectively address client needs. Renewal: Monitor client satisfaction and engagement levels to drive retention and identify opportunities for account growth. Monitor Customer Health Metrics and take action to mitigate risk and capitalize on opportunities Expansion: Partner with Growth to assist with discovery and contribute to account plans and strategies. Advocate: Champion customer needs internally and mobilize other Press Ganey resources to maximize customer impact Industry Knowledge: Support and lead industry programs, online communities, webinars and events, etc., aimed at networking like clients to support Press Ganey's value proposition. Ability to lead direct reports, exhibiting the capability to guide, coordinate, and support team members as needed within the scope of the role. To work #bettertogether, we operate with a hybrid working model. For those near a hub location, we gather in our office locations three days a week (Tuesday, Wednesday, Thursday). For the remaining days, we work from home. Qualifications Minimum 5-10 years' experience in healthcare consulting, customer experience, patient experience, customer success or account management Strong communication skills including written, analytical, presentation and verbal (English- Must, Foreign Languages- Plus) with the ability to effectively develop materials that are appropriate to the audience and evangelize key concepts and best practices Solid working knowledge of improvement methodology, best practices, and data analytics Ability to travel up to 50% to provide client support both virtually and onsite, via webinar/group meeting or individual consultation Ability to work in a fast-paced environment while prioritizing competing client needs Obsession with customer experience including follow-up and problem resolution Education Bachelor's degree and 5 years minimum of prior relevant experience with healthcare patient experience improvement Special Working Conditions Flexible to work between the hours of 8AM ET and 5PM ET with the possibility to flex up or down hours depending on business needs. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Additional Information for US based jobs: Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class. Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. The expected salary for this position is $80000 - $140000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results. All your information will be kept confidential according to EEO guidelines. Our privacy policy can be found here: https://www.pressganey.com/legal-privacy/

Posted 30+ days ago

Physical Therapy Aide-logo
Physical Therapy Aide
Highbar Inc.Sudbury, MA
Highbar Physical Therapy is Hiring! Help us revolutionize the Physical Therapy industry! Highbar is a leading outpatient physical therapy practice experiencing significant growth with locations across New England. We've evolved our name to reflect the standard of care we've always provided and demonstrate how we are different. We bring together the science of musculoskeletal health with the art of individualized care, consistently delivering life-changing outcomes for our patients. We are hiring a Physical Therapy Aide! The Exercise Specialist/Physical Therapy Aide is a non-licensed caregiver who works under the direction of a Physical Therapist and/or Assistant to aid in the provision of patient care. What You'll Do: Ensure the condition and cleanliness of treatment rooms and gym area meets standards Assist clinical staff with patient intervention following plan of care as directed by the PT or PTA. Level of assistance will depend on payer and state guidelines. Treatment may include; exercise instruction, manual therapy techniques, aquatic therapy, modalities, and education on posture, ergonomics, ADL's and body mechanics Assist administrative staff as directed by clinic director; tasks to include scheduling/rescheduling patients, answering phones, assisting patients with intake, running weekly reports from clinical software and calling patients to maintain communication at the therapist's direction. Maintain clean environment for the safety of patients and efficiency of clinicians; housekeeping tasks include but not limited to consistently cleaning tables and private treatment areas, maintaining supply of towels and pillowcases in appropriate area, clean exercise equipment, washing/folding laundry where applicable, communicating with clinic director when supplies are low Qualifications: High School Diploma (required) Bachelor's degree in Kinesiology or related field strongly preferred Compensation Package: We offer a comprehensive benefit's package including Medical, Dental & Vision; 401k; voluntary disability and life insurance options; Fitness & Wellness program; paid holidays and paid time off; Flexible work hours; Community volunteer opportunities, and more! Take the next step in your career with Highbar Physical Therapy - Apply today! More About Us: We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals. Highbar is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.

Posted 1 week ago

Manager, Cell Therapy Manufacturing In Devens, MA-logo
Manager, Cell Therapy Manufacturing In Devens, MA
Bristol Myers SquibbDevens, MA
Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. At Bristol Myers Squibb we are reimagining the future of cell therapy. With our bold ambition, backed by a best-in-the-industry team and long-term commitment, we are leading the way to unlock the full promise of cell therapy as we strive to put more patients on the path to a cure. If you are ready to challenge yourself, accelerate your career, and give new hope to patients, there's no better place than here at BMS with our Cell Therapy team. BMS is seeking a Manager, Cell Therapy Manufacturing for a new manufacturing facility in Devens, MA. The Manager will support the start-up and commercial licensure of the Cell Therapy facility. This manager will be responsible for shifts that cover 24/7 cell therapy operations and will oversee manufacturing associates. Shifts Available: Day Shift - Exact Schedule TBD Responsibilities: Manage the creation, implementation and compliance for all documentation, procedures and policies Operate within the requirements of a validated manufacturing systems, plan, assign and oversee daily operational activities associated with assigned areas of responsibility. Maintain operating and storage areas that are compliant, efficient, effective and safe. Identify strategic and operational issues to prevent deviations and maintain a compliant environment. Lead and manage the development of corrective and preventative actions, deviation responses and investigations. Manage implementation and maintenance of appropriate training curricula Create an environment of teamwork, open communication, and a sense of urgency. Foster a culture of safety and compliance that embraces safety in the work environment and the safety of the patients by compliance with company procedures and policies, and cGMP requirements. Efficiently coordinate, communicate, and provide Operations project information and activities status to Planning, Manufacturing, Quality Assurance / Operations, Global Supply and other associated functions in a timely manner in accordance to schedules and defined implementation timelines Oversee operators on daily basis as they: Perform unit operations and support operations described in standard operating procedures and batch records in a safe and GMP compliant manner. Complete documentation required by process transfer protocols, validation protocols, standard operating procedures, and batch records. Maintain training assignments to ensure the necessary technical skills and knowledge. Assist in the setup of manufacturing areas and equipment/fixtures and perform facility and equipment commissioning, qualification and validation activities. Writing manufacturing operating procedures that are technically sound, promote effective and efficient operations, and comply with cGMP requirements Hire, mentor and develop exceptional people: Conduct performance reviews and identify opportunities for career growth for manufacturing associates. This position will require shift work, including holidays and weekends. This position will require you to work in a clean room environment, with exposure to human blood components and in close proximity to strong magnets. Knowledge and Skills: Experience in the following is highly preferred: Cell therapy manufacturing Aseptic processing in ISO 5 biosafety cabinets and universal precautions for handling human derived materials in BSL-2 containment areas. Cell expansion using incubators and single use bioreactors, Cell washing processes, Cell separation techniques and cryopreservation processes and equipment. Basic Requirements: Bachelors in relevant science or engineering discipline, or equivalent in work experience. 5+ years of experience in cGMP biologics cell culture manufacturing BMSCART #LI-ONSITE GPS_2025 If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as "Transforming patients' lives through science ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/ Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Posted 30+ days ago

Preschool Lead Teacher-logo
Preschool Lead Teacher
The Learning ExperienceLittleton, MA
Benefits: 401(k) Competitive salary Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance We are looking for a passionate ECE certified childcare teacher to join our team of early childhood educators. Pay: $20 - $23 per hour Hours: Full Time (Monday- Friday) Age Group: Preschool ( 2 1/2 year olds- 4 year olds) Do you want to make a difference in the life of a child? Join our growing community of Lead Teachers at The Learning Experience. Lead Teachers influence the growth and development of children. They create an environment of collaboration and community, encouraging everyone to thrive. Role Responsibilities: Lead, coach, and mentor co-teachers in your classroom; model behaviors and provide feedback. Responsible for the overall classroom management, leading a safe, nurturing, and engaging learning environment. Serve as a role model, using a growth mindset to develop young minds and inspire a love of learning Implement our proprietary L.E.A.P. Curriculum, working with Infants, Toddlers, and/or Preschool children in a way that is consistent with the unique needs of each child. Create a safe, nurturing environment where children can play and learn. Communicate regularly with parents, sharing their children's latest adventures and achievements through a variety of avenues, including mobile apps and personal discussions. Support your center's success, partnering with center staff and leadership to achieve goals around enrollment and engagement. Build relationships with families and coworkers and create a dynamic environment where play and learning happen seamlessly. Qualifications: 1 year of professional teaching experience preferred. At least six months of professional teaching experience required. Associate degree or higher in ECE or related degree preferred. High school diploma/GED required. Demonstrated knowledge of developmentally appropriate practices (DAP). CPR and First Aide certification preferred Must meet state specific guidelines for the role

Posted 2 weeks ago

Nurse Practitioner (Np) Or Physician Assistant (Pa), Team Lead-Neuro Icu-Mgh-logo
Nurse Practitioner (Np) Or Physician Assistant (Pa), Team Lead-Neuro Icu-Mgh
Brigham and Women's HospitalBoston, MA
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary About the Lead APP Role and Neuro ICU This position is 40 hrs., variable rotating schedule, including night, evening and/or weekend coverage. Time reserved for administrative responsibilities. The Division of Neurocritical Care (NCC), in collaboration with the Neuroscience Intensive Care Unit (ICU), provides 24/7 inpatient care that is comprehensive, compassionate, and technologically advanced patient and family-centered care for critical patients experiencing neurologic injury or illness, including the most advanced diagnostics and treatments, education of future leaders in the field, quality improvement initiatives, and clinical research to develop new therapies. The Neuro ICU uses a multidisciplinary care model where attendings, nursing staff, and responding clinicians (including APPs, residents, and fellows) collaborate fully in the care of our unique patient population. We currently have an exciting opportunity for an experienced APP to join the team as Lead APP. Under the direction of the Associate Medical Director and the Nursing Director of Neuroscience Intensive Care Unit and NCC division leadership, the APP Lead is accountable for the delivery of consistent, high quality patient care, promoting the training, competencies, and development of the APP staff, and advancing the APP Neurocritical Care Program. The APP Lead focuses on a targeted area of clinical care delivery within the Division of NCC/MGH. In doing so, this advanced practice leader will partner with the leadership team on activities in the inpatient setting, along with other key physician, advanced practice, and nursing leaders to facilitate efficient and effective clinical operations. Neuro ICU Lead APP Key Responsibilities: - Responsible for implementing and evaluating approved policies, procedures, and standards of care necessary for the coordination and delivery of excellent patient-focused care.- Collaborates with the registered nurse, physician, other health care professionals andadministrative personnel to plan the delivery of care on the unit and to create joint guidelines, policies, and protocols for patient care.- Partners in coordination, development, implementation and evaluation of patient care policies and procedures designed to affect both clinical care and operational efficiency within the division.- Partners with the Associate Medical Director, administrative leadership, and Nursing Director in the process of recruiting, onboarding, and coaching APP staff.- Provides ongoing coaching, feedback, and mentoring to APPs at all stages of professional development.- In collaboration with the Associate Medical Director and Nursing Director, establishes an APP schedule to meet 24/7 operations within budget.- Supports research efforts to advance knowledge and promote research-based practice.- In collaboration with the Nursing and Medical Director, continually evaluates quality and safety performance, identifies improvement opportunities, and plans and implements programs for improvement.- Establishes self as a resource in areas of the hospital where expertise may be required and participates in leadership groups and institutional committees. Neuro ICU APP Lead Supervisory Responsibilities: Assists Associate Medical Director, Sr. Administrative Manager, and Nursing Director with:- Interviewing/hiring of new staff.- Preparation of annual APP performance evaluations.- Assist in conflict resolution involving APPs.- Maintenance of APP credentialing and competency documentation.- The position does not directly supervise APPS. As the unit grows, this may be re-evaluated. Why Choose MGH:- Medical, Dental and Vision insurance- Tuition Reimbursement- Generous paid time off- Subsidized MBTA pass (50% discount)- Generous Retirement plans- Employee "Perks" - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events. Qualifications Skills and Experience for Lead APP- At least 4 years of relevant acute care Nurse Practitioner or Physician Assistant practice required, preferably in a Neurologic care setting, demonstrated ability to lead and desire to grow in a leadership capacity.- Previous managerial/leadership experience strongly preferred. Licensure, Certifications, or Registration for Lead APP- Current active licensure in the Commonwealth of Massachusetts as a Certified Nurse Practitioner or as a Physician Assistant- For Nurse Practitioner Applicants: Certification from a national certifying body acceptable to the Board of Registration in Nursing as an adult/family/or acute care nurse practitioner- For Physician Assistant Applicants: Certification by the National Commission on Certification of Physician Assistants (NCCPA)- Certification in Advanced Cardiac Life Support (ACLS) About Mass General Hospital- Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to providing our employees with a rewarding and fulfilling career.- Our culture is one of collaboration, innovation, and diversity. We believe that by working together, we can achieve great things. We are also committed to providing our employees with a work-life balance that allows them to thrive both professionally and personally.- If you are looking for a challenging and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well-compensated for your hard work. Additional Job Details (if applicable) Additional Job Description Remote Type Onsite Work Location 90 Blossom Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Posted 30+ days ago

Caregiver HHA Daily Pay Available-logo
Caregiver HHA Daily Pay Available
Elara CaringRandolph, MA
Job Description: Pay Range- $20.00-$25.08 Join our Elara Caring family and become a superhero of care! We're on a mission to keep people in their homes safely, one client at a time. Why Choose Elara Caring? We've got an awesome team environment where everyone supports each other. Daily Pay Available! Work today, get paid tomorrow. Need a flexible schedule? We've got you covered. Paid travel time between assignments Yes, please! Paid orientation and training, plus hundreds of free online classes available to support anything you may need. Ready to climb the career ladder? We've got opportunities for advancement waiting for you! Medical, dental, and vision benefits, plus a 401K match. What do you need to bring to the table? A big heart and a passion for helping people with tasks like bathing, housekeeping, and meal prep. Reliable transportation to zoom to your clients' homes and spread joy. You might need to do some occasional heavy lifting (up to 50 pounds) If applying to work as Home Health aide, a Home Health aide certification and/or valid Certified Nursing Assistant Certification is required. If applying to work as a Homemaker, a certificate of completion from the Personal and Home Care Aide State Training (Homemaker course) is required. The training is free and is available on-line at www.mahomecaretraining.org #ELARAPCS We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to recruiting@elara.com. Click below for a glimpse into the day in the life of an Elara Caregiver!

Posted 2 weeks ago

Sr. Architect - Bot Defense-logo
Sr. Architect - Bot Defense
F5, IncBoston, MA
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. F5 Bot Defense is looking for a Sr Architect with experience in building Bot Defense, Fraud & Abuse solutions at scale. You will lead and contribute in the design, implementation, and automation of secure-by-default solutions for F5's Bot Defense that is used to deploy global, scalable, and secure applications. Your work will involve building services to find new in-browser data sources to detect fraud, and hardening our data collection techniques against adversaries. Responsibilities: Work closely with product and development teams to ensure software and product architectures are developed in line with the vision and future direction of company. Participate on cross-functional design projects, serving as consultant to management in long-range company planning concerning new or projected areas of technological research/advancement. Generate and promotes new theories, concepts, principles, and methodologies within a specialty area. Present in both internal and external settings on product functionality and technical advancements. Projects long term technical direction and influences product roadmap. Evaluating, identifying, and developing software solutions. Lead software design; document every aspect of a product architecture. Locating and directing solutions for critical challenges involving software and hardware interface. Looking for problems within software systems and driving issues to resolution. Developing good working relationships with other employees, such as Marketing Managers, Product Managers, Customer Support and Engineers. Skills and Qualifications: 15+ years of relevant work and related experience as a software architect. Deep understanding of patterns and distributed architecture. Experience designing and implementing distributed cloud solutions at scale. Experience with load balancers, proxies or with routing products. Understanding of containers and orchestration technologies. Understanding of multi-cloud networking. Broad understanding of coding and programming languages. Experience with data storage, design and data modeling. Extensive knowledge of the software development process and corresponding technologies. Strong soft skills, including attention to detail, problem-solving and communication skills. Expertise in working and designing security products such as Web Application and API Protection, Bot Defense, Fraud & Abuse is a plus #LI-JB1 The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. The annual base pay for this position is: $261,633.00 - $392,449.00 F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link: https://www.f5.com/company/careers/benefits . F5 reserves the right to change or terminate any benefit plan without notice. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com). Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

Posted 1 day ago

Developer In Investment Management Technology-logo
Developer In Investment Management Technology
MassMutual Financial GroupSpringfield, MA
The Opportunity Our ideal technology lead participates and leads the delivery of high-quality technical applications and service components using the newest technologies, tools, and patterns. The ideal candidate will also have an awareness of legacy technologies used by the applications and have the ability to upgrade/update code/interfaces/data management systems. The ideal candidate will be able to communicate well with team members, internal customers, business stakeholders, and can present complex technical topics to the team and business partners. This person will have some technical leadership experience and/or ability, so they can coordinate the work of others and collaborate with other technical leads and/or developers globally. The Team You'll be an integral part of our esteemed Corporate Technology Team, focused on Investment Management. Our mission is to build reliable solutions by utilizing our Investment Management applications and platforms. You will be part of a team that is technical, highly motivated and excels at working in a fast-paced and always evolving environment with agility and resilience. The team engages in business as usual (BAU) initiatives as well as major projects. When needed, they collaborate with vendor resources and infrastructure teams. The Impact: The Technical Lead is responsible for the architecture, design, and integration of solutions/platforms, as well as being the lead technical resource on one of the IM Tech teams. You must have the ability to collaborate with others on the team, solution/enterprise architects, and business representatives to provide/deliver technical solutions, even technologies that are new to MassMutual. You must be able to participate and/or conduct the sizing or estimation of work. This role supports strategic investment initiatives within the areas of Portfolio Management, Investment Operations, Derivative Operations, Quantitative Research/Development, Investment Accounting, and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards. Application delivery, support, and maintenance in a DevOps/Agile delivery model Experience with data-centric architectures, multi-dimensional time series, and techniques to guarantee robust data integrity. Demonstrated ability to identify and understand critical business features that drive value and translate those into solid technical solutions. Excellent written and oral communication skills, ability to interact with business and technical personnel effectively and confidently, at all levels in the organization. Proven technical leadership and mentoring skills. Strong knowledge of the investment management industry, asset liability management, and risk management across multiple asset classes, public and private, including derivatives Candidates must combine an attention to detail with the ability to see the big picture. Demonstrated ability to communicate effectively using verbal and written methods to all levels of an organization. Proficient with development tools Capable of applying knowledge to handle all but the most complex problems independently. Conduct technical troubleshooting, maintenance, and operational support for production code Drives continuous improvement and efficiency beyond own scope of responsibility. Contribute to and review test strategy and test plans Understand the system architecture and translate into efficient designs that are scalable, maintainable, and re-usable, ensuring that designs are aligned with business and technical strategy Contribute to and review estimates for development and testing work Participate in / lead design review sessions Clarify and resolve design related issues with developers Highlight potential and actual issues effectively and work through to the appropriate resolution The Minimum Qualifications Bachelor of Science degree in Computer Science, Information Technology, Engineering or similar technical field of study 7+ years of the following experience: 3+ years of experience development of software applications 2+ years of software development experience (preferably with SQL/NoSQL databases, cloud deployment and services 2+ years of back end / front end development concepts/technologies The Ideal Qualifications Experience and deep understanding of tools including containers, CI/CD - GitHub, Jenkins, Artifactory, Helm, Chef, Ansible, Puppet, etc. and emerging technologies Deep understanding of various design and architectural patterns including Service-Oriented Architecture/microservices Strong UI development experience using AngularJS/Angular or React, JavaScript, CSS, Bootstrap, jQuery Strong experience in .NET core development, object-oriented programming, and T-SQL Experience creating and maintaining technical design documentation Experience using a DevOps delivery model Experience with batch job scheduling software AWS Developer certifications strongly desired Experience working with SQL/NoSQL databases. Familiarity with containerization tools like Docker. Self-managed and motivated individual with strong leadership skills. Excellent written, oral and presentation skills. Works with minimal oversight and proactively communicates status and risks to project leadership. Ability to work well in a team environment. #LI-SC1 Salary Range: $144,800.00-$190,000.00 At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. Why Join Us. We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard. We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual. MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.

Posted 1 week ago

Customer Service Representative-logo
Customer Service Representative
U-HaulDanvers, MA
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Posted 2 weeks ago

Risk Officer, Risk Identification And Control Program Enablement-logo
Risk Officer, Risk Identification And Control Program Enablement
KKR & Co. Inc.Boston, MA
COMPANY OVERVIEW KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR's insurance subsidiaries offer retirement, life and reinsurance products under the management of Global Atlantic Financial Group. References to KKR's investments may include the activities of its sponsored funds and insurance subsidiaries. TEAM OVERVIEW KKR's Enterprise Risk Management ("ERM") function is responsible for ensuring the consistent application of the risk management framework globally to help KKR achieve its strategic objectives and operational efficiency while operating within the firm's risk appetite. ERM's objectives: Identify and monitor risk from the firm's verticals to understand global, horizontal risk trends and issues Assess and measure risks, control gaps or enhancements for risk relevant programs Aggregate risk information for monitoring and reporting; inform risk-based decision making Embedded within ERM, the Risk Identification & Enablement team is responsible for the design, implementation and management of risk activities related to risk identification, including but not limited to enterprise problem management (issues, incidents, and events), mitigation efforts, top risk identification, and emerging risks. The team additionally manages and oversees risk activities related to the firm's strategic transformation, new business activities, platform development, and tooling to enable a robust and sustainable Enterprise Risk Management Framework. With a focus on creating a proactive risk management culture, embedding risk awareness into decision making processes across the firm, as part of our global organization, you will have the opportunity to contribute to an integrated approach to risk management, helping to shape our firm's approach to risk - making a meaningful impact on our ability to navigate an increasingly complex risk landscape. POSITION SUMMARY KKR is seeking to hire highly motivated and experienced Risk Officer to work within the Risk Identification and Enablement team in Boston, MA. Reporting to the Head of Risk Identification and Enablement, the successful candidate will be analytically curious, have an aptitude for challenge, and an unwavering commitment to excellence. The individual will work closely with Asset Management, Strategic Holdings, Insurance and supporting Business Operations functions e.g., Finance, Technology, Treasury, Compliance, Audit and Client Solutions among other key stakeholders across the firm. RESPONSIBLITIES Assist in the development, implementation, and maintenance of the firm's problem management strategies including firmwide incident management, risk event management, and firmwide issue management. Support the Head of Risk Identification and Enablement to work with the broader team to execute strategic initiatives as the program expands, in consideration of regulatory feedback and industry changes. Conduct postmortem analysis of individual incidents/events and independent assessment of thematics across all non-financial risk domains, independently challenging response, continuity, and recovery capabilities of teams firmwide. Review and evaluate new business initiatives and firm acquisitions to identify and analyze changes to the operational risk profile. Partner with Risk Insights & Reporting, Risk Governance, and Risk Program teams to accelerate enhancements to the ERMF, including but not limited to dashboard and reporting development, control identification, automation, framework design, and process improvements. Support regular development of reporting for the Risk Identification & Enablement team to senior management, committees and the Board. Partner with control programs to drive consistent adoption of the firm's Enterprise Risk Management Framework firmwide. Manage adoption of the firm's risk management toolkit. QUALIFICATIONS 3-5 years of experience in enterprise risk management, operational risk management, or management consulting ideally in Financial Services Work experience at a global company, engaging with individuals in different positions, across all levels Demonstrated experience in leading and managing complex projects, with a track record of successfully implementing risk management frameworks and processes Bachelor's degree in business, Risk Management, Economics, Finance, Business Analytics, Management, or significant experience and understanding of risk management CRITICAL COMPETENCIES FOR SUCCESS A proactive approach with a strong bias for taking action and driving results High analytical acumen along with a solid business sense that guides ROI-based prioritization and decisions Strong understanding of Risk Management frameworks and best practices Strong understanding of one or many of the following risk areas: Execution & Processing Risk, Operational Resilience, Technology & Information Security Risk, Asset Damage & Appropriation, Third Party Risk, Strategic and Business Risk, and Regulatory Compliance Risk. Exceptional oral and written communication skills Ability to effectively interface with people at all levels, globally Excellent PowerPoint & Excel skills; SQL or technical skills are a plus Ability to synthesize large datasets and draw conclusions A curious nature with a passion for innovation and continuous improvement Proven ability to manage multiple demands and projects in a fast-paced work environment, including ability to prioritize time efficiently and handle heavy workloads while remaining attentive to detail Maturity, presence, sound judgment, and ability to form and express opinions effectively Strong relationship development skills, including over the phone with global teams and with individuals of whom work is being requested Understanding of Private Equity, Asset Management, and/or Insurance a plus #LI-ONSITE This is the expected annual base salary range for this Boston-based position. Actual salaries may vary based on factors, such as skill, experience, and qualification for the role. Employees may be eligible for a discretionary bonus, based on factors such as individual and team performance. Base Salary Range $125,000 - $175,000 USD KKR is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law.

Posted 1 week ago

Operations Manager (Cre)-logo
Operations Manager (Cre)
Cushman & Wakefield IncWashington, MA
Job Title Operations Manager (CRE) Job Description Summary POSITION SUMMARY Oversees all operational aspects of managing and leading staff to ensure the highest level of delivery of services consistent with C&W's standards across the market's portfolio. Job Description ESSENTIAL FUNCTIONS AND RESPONSIBILITIES May be responsible for one or more of the following: Participate in monthly calls to share best practices and produce leads for institutional clients in multiple markets Establish and monitor appropriate checks and balances to ensure high level of quality in operations while ensuring that the management teams understand and exceed Client's goals/expectations for each property Understand and observe compliance with management agreements, review and approve expenditures, which exceed the authority level established for project and property manager Guarantee timeliness and accuracy of financial and management reports, and confirm that expenditures comply with Client and C&W policies Assist property/account manager in maintaining relationships with Client's senior level decision makers Ensure compliance of full utilization of C&W tools and resources (i.e. Connect, Asset Services SharePoint site, Operations Manual, Engineering Disciplines, Yardi, SOC-1 prescribed accounting software, automated preventative maintenance software) Verify the existence of property procedures including Operations Manual, Tenant Handbook, and Emergency Procedures as updated to current industry, Client, and C&W standards Provide training and professional development in conjunction with Asset Services policies Interface with accounting leaders and Transitions & Quality Control leader for feedback on associate performance and to conduct periodic audits when necessary Develop the most profitable and efficient personnel model to staff each asset. Utilize K-1 Pricing Tool for all business opportunities Participate in national asset services task forces and/or committees Assist the Asset Services leader in delivering financial results (P&L responsibility), as well as assist in preparing market level Asset Services budgets, monthly variances and forecasting Assist city lead with hiring, supervising, training, reviewing and overall performance management of asset services personnel KEY COMPETENCIES Financial Acumen Customer Focus (internal and external) Communication Proficiency (oral and written) Time Management Skills People Management Skills Leadership Business Development Sense of Urgency IMPORTANT EDUCATION Bachelor Degree in Business Administration or related discipline IMPORTANT EXPERIENCE 8 -10 years of commercial property management and/or executive level sales management experience CPM and/or RPA comparable experience in a senior leadership role Extensive experience in analysing and negotiating commercial lease and/or contract language Proven experience in management/evaluation/development/motivation of subordinates ADDITIONAL ELIGIBILITY QUALIFICATIONS Maintain real estate license per any statutory requirements Active participation in CPM and RPA local and national chapters preferred Thorough understanding of financial reporting and variance analysis Actively involved in the leadership level in charitable organization(s) WORK ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL DEMANDS The PHYSICAL DEMANDS described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 85% of the time; and extend hands and arms in any direction. AAP/EEO STATEMENT C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated. Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $97,750.00 - $115,000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us. INCO: "Cushman & Wakefield"

Posted 1 week ago

Custodial & Event Support Specialist-logo
Custodial & Event Support Specialist
Cape Cod Five Cents SavingsHyannis, MA
SUMMARY: The HQ5 Operations Specialist is a member of the HQ5 operations team and is responsible for maintaining the aesthetic appearance and cleanliness of a high-end office environment including restrooms, common areas, meeting rooms and pantries, along with assisting with preparation and clean-up for events and office meetings. The incumbent works collaboratively to ensure an exceptional, thoughtful and secure employee and guest experience at Cape Cod 5's headquarters (HQ5). ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES: Responsible for keeping assigned areas, such as reception, common areas, pantries and restrooms in a clean and orderly condition at all times. Event support duties including: Set up and breakdown of the community/event rooms as directed Prepare room environment such as lighting and temperature Waste removal (empty trash and recycle bins, transport trash and waste to proper disposal areas) Proper care, movement, storage of all equipment such as tables, chairs, risers, dance floor, etc Oversight and coordination with event vendors such as entertainment, AV, table, tent, chair and linen rentals, etc Conducts regular, daily inspections of conference rooms: insure conference room tables, dry-erase white boards and walls are clean; white boards are wiped clean; chairs are pushed in/lined up, technology components neat and in working order with wires stowed neatly/safely. Interior and exterior light maintenance duties as needed including: Floor care (vacuuming, mopping, carpet spot cleaning) Surface care (dusting, sanitizing, metal/wood polishing) Waste removal (empty trash and recycle bins, transport trash and waste to proper disposal areas) Restock supply cabinet/room) Restroom maintenance (empty trash, restock products, clean glass/mirrors/counters and partitions) Oversee coffee bars throughout building - ensuring cleanliness and availability of supplies. Coordinate and monitor central office supplies, ensuring availability and organization for employees. Escorts tradepersons and vendors as needed. Ensures that office equipment is operational and properly maintained. Trouble-shoots problems as needed. Responds to service desk tickets as assigned. Completes daily and weekly facility related tasks and duties such as daily walk-through, equipment inspection, reporting deficiencies, addressing all system tickets. Completes special support projects as necessary. Provide consistent and effective level of service to building occupants and guests. Completes daily and weekly tasks related to vendor invoice management and billing, ensuring invoices submitted on a timely basis. Other duties as assigned. QUALIFICATIONS: EDUCATION & CERTIFICATIONS: (Minimum education required to perform the duties of this position) High school diploma or equivalent EXPERIENCE: In addition to the education requirement: Minimum of three years experience in hospitality industry, customer service, or facilities maintenance . KNOWLEDGE, SKILLS & ABILITIES: Excellent interpersonal skills with ability to motivate and positively influence others Handle sensitive information and maintain confidentiality Ability to receive requests and prioritize as needed Must be detail-oriented Ability to accept assignments and proceed with minimal direct supervision Ability to multi-task in a fast paced environment Ability to maintain a positive attitude, team spirit, and professional image Ability to take initiative and be proactive vs. reactive. Passion for learning and incorporating new technologies and best practices Ability to work early mornings and evenings as necessary COMPETENCIES: Must have cyber security awareness to protect the digital environment, the Bank, and customers. Customer Focus Integrity and Trust Self-Development Flexibility

Posted 2 weeks ago

Hospice Shop Coordinator-logo
Hospice Shop Coordinator
Brigham and Women's HospitalNorthampton, MA
Site: VNA & Hospice of Cooley Dickinson, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,000 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospice is also a vital part of our network, providing home-based services throughout Hampshire and Franklin counties. Job Summary Responsible for overseeing the operations, sales, and customer service of the retail shop that supports the hospice program through the shop's profitability, maintaining a positive shopping experience for customers, and generating revenue to support the hospice services. Oversee all aspects of the hospice retail shop, including inventory management, visual merchandising, pricing, purchasing, and overall shop organization to maximize sales and profitability. Recruit, train, and supervise a team of retail staff, volunteers, and/or interns. Develop and implement sales strategies, promotional campaigns, and marketing initiatives to drive foot traffic, increase sales, and generate revenue to support the hospice program. Ensure a positive and welcoming environment for customers, responding to their inquiries, resolving any issues or complaints, and providing exceptional customer service at all times. Monitor inventory levels, conduct regular stock checks, and ensure accurate record-keeping of merchandise. Develop and manage the shop's budget, track sales performance, and implement cost-control measures. Cultivate relationships with the local community, hospice organizations, and potential donors. Qualifications Education Bachelor's Degree Retail and Merchandising required or Bachelor's Degree Business Administration required or Bachelor's Degree Related Field of Study required Licenses and Credentials Experience High School Diploma or Equivalent required. Retail Management Experience 5-7 years and Supervisory Experience 3-5 years preferred. Knowledge, Skills and Abilities Knowledge of retail operations, including inventory management, merchandising, and customer service best practices. Strong leadership skills and the ability to effectively manage a team. Excellent interpersonal and communication skills. Financial acumen and budget management skills. Ability to analyze sales data and make data-driven decisions. Excellent organizational and multitasking abilities. Additional Job Details (if applicable) Remote Type Onsite Work Location 30 Locust Street Scheduled Weekly Hours 26 Employee Type Regular Work Shift Day (United States of America) EEO Statement: VNA & Hospice of Cooley Dickinson, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Posted 1 week ago

Commercial Parts Pro Store 7229-logo
Commercial Parts Pro Store 7229
Advance Auto PartsWorcester, MA
Job Description Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Position partners with GM to manage Team Members. The role has expert knowledge of automotive system and part knowledge. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has the ability to direct the drivers to ensure timely and accurate delivery. Position is full time. Primary Responsibilities Maintain commercial customer relationships Provide GAS2 selling experience commercial customers Achieve personal / store sales goals and service objectives Provide day-to-day supervisory support for Team Members Collaborate with GM on coaching and developmental needs for Team Members Dispatch drivers ensuring delivery standards are achieved Maintain commercial stocking programs Build and maintain a network of second source suppliers Secondary Responsibilities Maintain core bank and commercial returns Maintain commercial credit accounts Partner with GM to ensure proper driver coverage Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Ability to source from numerous places including special order, FDO, second source, etc. Advanced selling skills for commercial customers Ability to multi-task and remain organized· Effective communication, listening and problem solving skills Essential Job Skills Necessary for Success as a Commercial Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific Commercial customers) Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Commercial Parts Pro up for Success A minimum of 3 years of prior automotive parts experience preferred Proven sales ability with past experience in fulfillment of customer transactions Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals Education High school diploma or general education degree (GED) Certificates, Licenses, Registrations ASE certification preferred, but not required Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. Position is eligible for sales commission based on individual or store performance. California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Posted 30+ days ago

Benefits AND Leave Specialist-logo
Benefits AND Leave Specialist
H P Hood LLCLynnfield, MA
Are you a self-driven person looking to advance your career as a high-impact player on a team? If so, we have an exciting challenge for you and your future! At HP Hood LLC, we celebrate our differences. Our diversity of people, backgrounds, experiences, thoughts and perspectives are fostered to create an inclusive work environment. We are at our best when we respect and value each other - One Team One Company! Our culture is built on value commitments to innovation, quality, results, integrity, community, people, and collaboration that fosters a strong employee engagement, teamwork, safety and wellness. We offer a competitive benefits package that includes health, dental, vision, wellness programs, employee discounts, 401k matches, tuition reimbursement, ongoing development, advancement opportunities and more. This position is also eligible for our bonus program. Founded in 1846, today Hood is one of the largest and most trusted food and beverage manufacturers in the United States. Our portfolio of national and super-regional brands and licensed products includes Hood, Heluva Good, Lactaid, Blue Diamond Almond Breeze, Planet Oat and more. This is the reasonably anticipated pay or pay range for this position currently $73,400- $82,900. Job Summary The Benefits and Leave Specialist is responsible for managing and coordinating employee leave offerings. Working closely with the Benefits Team, Vendors, HR, and other key stakeholders, ensures compliance with federal, state, local, and company-specific policies regarding employee leaves, including Family and Medical Leave (FMLA), short-term disability, long-term disability, and other leaves, as applicable. Additionally, the specialist will support the Benefits Team by assisting employees with their benefits enrollment, eligibility, and general inquiries, providing excellent service and guidance. Essential Duties Responsibilities: Oversee the company's leave programs, including but not limited to, Family and Medical Leave Act (FMLA), Short-Term Disability (STD), Long-Term Disability (LTD), Paid Family Leaves, as well as educating employees on available leave benefits, policies, and processes. Serve as the subject matter expert on LOA Administration and serve as the primary contact for employees, managers, and HR regarding the organization's leave programs, including parental, medical, disability, military, and unpaid leaves and provides assistance with leave related issues. Partner with HR on leave requests, communication of approvals, denials, and extensions. Ensure documentation and tracking of leave requests and approval processes are entered in the HRIS system and with our 3rd party system, to ensure accurate reporting of employee leaves. Work closely with our third-party leave administrator and direct billing/COBRA administrator. Ensure all required documentation is submitted and kept confidential (e.g. Medical certifications, doctor's notes, etc.). Monitor company policies and practices related to leave and benefits to ensure they are up-to-date and compliant with all applicable local, state, and federal regulations such as FMLA, ADA, etc. Collaborate with HR and supervisors across all locations to ensure smooth processing of leave requests and assist employees in understanding the impact of leave on their benefits, job status, etc. Provide support to employees, managers and HR for return-to-work communication and/or requested accommodations. Create reports for management regarding leave patterns, potential issues, or workforce planning based on leave data. Organize and calculate disability payments through TPA for exempt and non-exempt payments. Prepare and maintain templates related to leave and benefits, to include, state specific leave letters, confirmation letters, approval notices, and reminders. Stay up to date with industry trends, leave regulations and best practices in leave and benefits administration. Assist in the development and continuous improvement of the leave process and benefits programs. Provide support to the Benefits team on benefits matters and future planning to develop, and/or implement new or modified plans, including setup, testing, and coordination of employee communications, wellness program communications, etc. Primary workflow approver in HRIS System Assist the Benefits Team during Open Enrollment periods, educating employees on available benefits and assisting with elections. Some domestic travel required. Provide ongoing administrative support, and other duties as needed. Education and Experience: Bachelor's degree preferred or equivalent experience 3-5 years with leave and benefit administration Advanced skillset with Microsoft office Suite (Excel, Word, PowerPoint) Experience with HRIS system, UKG preferred Experience with reporting and benefits analysis, preferred Knowledge of collective bargaining units a plus Skills and Competencies: Strong understanding of leave laws and regulations (e.g. FMLA, ADA, state- specific leave law) Strong customer service orientation with the ability to handle employee inquires professionally High attention to detail and accuracy Ability to manage multiple tasks simultaneously Exceptional organizational skills Excellent communication both written and oral Ability to handle sensitive and confidential information with discretion Ability to adapt to a fast-paced work environment and changing regulations Ability to demonstrate initiative and solve problems in a positive manner. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability HP Hood is an Equal Opportunity Employer Female/Minority/Veteran/Disabled "VERVRAA Federal Contractor"

Posted 30+ days ago

Hospice Team Coordinator-logo
Hospice Team Coordinator
CompassusAuburn, MA
Company: Compassus Position Summary The Hospice Team Coordinator is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Hospice Team Coordinator plays a crucial role in coordinating and overseeing the delivery of hospice care services to patients. S/he maintains accurate records and facilitates communication and collaboration among team members, ensuring that patients receive the highest level of care, comfort, and support. Position Specific Responsibilities Accurately enters and manages various types of patient data, including referral intake information (if applicable), newly admitted patient details, and updates to patient demographic information. Ensures all admission documentation is complete, signed, dated, and includes the attending physician/medical director's CTI (Certification of Terminal Illness) and order to admit. Uploads these documents into the HCHB system for seamless record-keeping. Uses HCHB to maintain and update patient records and generates reports to demonstrate regulatory compliance and add coordination notes as needed. Monitors the status of durable medical equipment (DME) and medical supplies orders, and promptly informs the management team of any notable trends or issues. Monitors the timely return of physician orders and facilitates their processing to maintain efficient patient care. Verifies and uploads any paper-based visit records into the Electronic Medical Record (EMR) system and subsequently into HCHB for complete and accurate patient histories. Ensures accurate and systematic organization of uploaded documents in the corresponding patient charts for easy retrieval and reference. Confirms that the ordered level of care matches the billable level of care for each patient, ensuring accurate billing and reimbursement. Collects decertification paperwork and uploads it into patient records. Notifies relevant healthcare providers of patient discharge through coordination notes. Initiates requests for medical records and hospital inpatient charts as needed, and process provider notifications when they are relevant to the patient's care. Facilitates coordination among members of the interdisciplinary team (IDT) to ensure a holistic approach to patient care. Acts as a central point of contact for the hospice team, patients, and their families, facilitating clear and efficient communication. Handles incoming telephone calls, take accurate messages, and transfer calls to the appropriate personnel, maintaining a responsive and welcoming atmosphere. Manages the phone system and switches to the secondary system when necessary to ensure seamless communication. Assists the Hospice Director of Clinical Services (DCS) with pre- and post-IDT activities, including preparing agendas and updating plans of care (UPOC's). Additionally, send UPOCs to attending physicians via mail or fax. Prepares binders for patients in facilities, ensuring that essential information is organized and readily available. Performs other duties as assigned. Education and/or Experience High school diploma or GED required. At least two (2) years of experience with medical records, medical office, or business office support highly preferred. Skills Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications. Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces integrated healthcare at home philosophy. Effective communication with physicians, nurses, and other healthcare personnel. Experienced in answering telephones and responding to patients or families. High integrity, including maintenance of confidential information such as patient records. Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization. At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-NG1 Build a Rewarding Career with Compassus At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others. Your Career Journey Matters We're dedicated to helping you grow and succeed. Whether you're pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive. The Compassus Advantage Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. Career Development: Access leadership pathways, mentorship, and personalized professional development. Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job-it's an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.

Posted 3 days ago

Vaccine Coordinator - LPN-logo
Vaccine Coordinator - LPN
South Shore HealthKingston, MA
If you are an existing employee of South Shore Health then please apply through the internal career site. Requisition Number: R-19451 Facility: LOC0020 - 143 Longwater Norwell143 Longwater DriveNorwell, MA 02061 Department Name: SMC Internal Medicine PB Status: Part time Budgeted Hours: 26 Shift: Day (United States of America) The Vaccine Coordinator is responsible for all vaccine management activities, including training staff and communicating new updates and changes coming from the state as it pertains to the VFC Program and General Vaccine needs. Pay Range: 27.63-39.44 an hour based on experience and generous shift differentials Onsite Parking at the Facility Career Growth: Exposure to our various outpatient offices at South Shore Medical Center Benefits: Medical, Dental & Vision insurance: Starts day 1 SSMC Vaccine Coordinator The Vaccine for Children Program of Massachusetts requires providers to designate a fully trained Vaccine Coordinator and a Backup Vaccine Coordinator to implement routine and emergency vaccine management plans. Their names and contact information must be reported to the VFC Program through MyVFCVaccines.org. At our practices, the Vaccine Coordinator is a LPN. Vaccine Coordinator and Backup Vaccine Coordinator must be on site. The coordinator partners with nursing leadership at each department to manage all vaccines. The Vaccine Coordinator is responsible for all vaccine management activities, including training staff and communicating new updates and changes coming from the state as it pertains to the VFC Program and General Vaccine needs. Receiving vaccines Be present when vaccine is delivered and immediately process it into inventory. Ensure that acceptable temperature ranges have been maintained. Storage and handling of vaccines Rotate the Private and VFC vaccine inventory so that vaccines with shorter expiration dates are used first. Ensure that there are no expired vaccines in the refrigerator or freezer. Keep VFC vaccine separate from private vaccine stock. Perform routine cleaning on vaccine storage units. Manage the transport of vaccines between sites as needed. Monitoring vaccine temperatures Use a certified calibrated temperature monitoring device to review refrigerator and freezer temperatures. Set up temperature monitoring devices. Read and record minimum, current, and maximum temperatures on a VFC-supplied log twice a day. Take immediate action if temperatures are outside acceptable ranges. Implement the emergency vaccine management plan, if necessary. Review, download and analyze temperature data every 2 weeks or sooner if there is a temperature excursion. Retain all paper logs and electronic records for 3 years. Ordering vaccines Perform a physical inventory of all vaccines in stock (private and VFC vaccines) Responsible for all State / Private Vaccine ordering and reporting for all SSMC sites Account for doses of returned or transferred vaccines since the last order. Complete and submit the VFC vaccine order at MyVFCVaccines.org. Other duties Other duties include providing aid to prior authorizations routine medications when available. JOB REQUIREMENTS Minimum Education- Preferred High School Degree or equivalent. Graduate from an accredited school of nursing. Minimum Work Experience One year previous nursing experience preferred Required Licenses/Certifications Valid LPN license Current BLS CPR certification. Required additional Knowledge, and Abilities Knowledge of nursing practice to give and assess patient care in collaboration with providers and professional nurses Knowledge of organizational policies, regulations and procedures to administer patient care. Knowledge of medical equipment and instruments to administer patient care. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in identifying problems and recommending solutions. Skill in developing and maintaining department quality assurance. Ability to work effectively with others to establish and maintain effective relationships with patients (including respect, patience and compassion), office staff and the general public. Ability to follow quality workflows. Ability to react calmly and effectively in emergency situations. Ability to follow established guidelines and procedures. Ability to communicate clearly and to follow written and oral instructions. Demonstrate computer proficiency through efficient use of the electronic medical record, patient registration/billing system, e-mail, and other computer software as required. Mon- Fri with some variability with the schedule. (4-5 day work week) Responsibilities if Required: Education if Required: License/Registration/Certification Requirements: ACLS (AHA) Advanced Cardiac Life Support Certification- American Heart Association (AHA) (Including courses offered through SSH), Basic Life Support (BLS) Certification- American Heart Association (AHA) (Including courses offered through SSH), INSTRUCTOR- Advanced Cardiac Life Support (ACLS)- American Heart Association (AHA) (Including courses offered through SSH), INSTRUCTOR- Basic Life Support (BLS)- American Heart Association (AHA) (Including courses offered through SSH), LPN - Licensed Practical Nurse- Board of Registration in Nursing (Massachusetts)

Posted 30+ days ago

Senior Employee And Labor Relations Partner For Newton-Wellesley Hospital-logo
Senior Employee And Labor Relations Partner For Newton-Wellesley Hospital
Brigham And Women's HospitalNewton, MA
Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This is a hybrid role that requires an onsite presence at Newton-Wellesley Hospital (and potentially other community hospitals) as needed. Depending on a candidate's experience, we are open to hiring someone either at the Senior Employee Relations Partner (must have at least 5-7 years of ER or HR experience) or Employee Relations Partner (must have at least 3-5 years of ER or HR experience) level. Job Summary Under the direction of the Employee Relations and Labor Relations leadership, the Sr. Employee and Labor Relations Partner is responsible for advising managers and HR Business Partners (HRBPs) regarding complex employee relations situations and the interpretation of Human Resources policies, state/federal employment laws and labor contracts. The Sr. ERLR Partnerwill provide comprehensive internal employee and labor relations consultation, conduct investigations, present findings and recommendations, support collective bargaining negotiations and develop and maintain positive working relationships with others including leadership, staff, HR colleagues and union representatives. They will develop and evaluate overall employee and labor relations trends/themes and proactively make recommendations to address root causes. The Sr. ERLR Partner will partner with the MGB Centers of Excellence (COEs) including the Employee Relations/ Labor Relations team as well as the Office of General Counsel as needed. They will work collaboratively with the MGB Employee and Labor Relations Center of Excellence (COE) to assess training needs and assist in the delivery training as appropriate on employee relations and labor issues. The Sr. ERLR Partner will function as a subject matter expert and team mentor, handle complex cases and investigations and will lead relevant projects and initiatives. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provides HR policy guidance including counsel, interpretation and implementation. Provides leadership training and guidance around policies, where necessary. Supports managers and provides guidance related to performance management and corrective action, including the review of draft corrective action prior to issuance and conducting conversations with employees. Conducts confidential, objective and thorough investigations. Prepares and presents reports of the findings and makes recommendations to address concerns raised. Consults with and guides managers and HR Business Partners regarding implementation of action plans following investigations to address concerns from workforce members. Under the guidance and direction of ERLR leadership, partners with the MGB ERLR COE on complex ERLR cases, demand letters, and other proceedings as necessary. Provides guidance to business leaders on compliance with collective bargaining agreements and labor laws. Develops and maintains positive working relationships with union representatives. Partners closely with business leaders, the MGB ERLR COE, and Office of General Counsel to support collective bargaining negotiations. Works strategically with business leaders, the ERLR COE, and Office of General Counsel during organizing activities. Consults on and/or manages the Corrective Action Appeals and union grievance process including partnership with the ERLR COE and OGC on labor arbitration proceedings. In partnership with the ERLR COE, consults with business leaders on maintaining positive employee relations. Supports the ERLR COE with the preparation of information including request for information related to grievances, labor arbitrations, demand letters and/or complaints filed with the MCAD, EEOC or other relevant agencies. Consults with managers on conflict resolution. Involves EAP and/or DEI when appropriate. Addresses concerns from workforce members which impact the employee experience. Works with the HRBP team on strategic plans around concerns raised. Partnering with the HRBP, manage the review and implementation of voluntary and involuntary terminations, including reductions in force. Brings in COE expertise as needed regarding LOAs, etc. Manages ADA, religious, and pregnancy accommodation requests using HR case management system. Conducts interactive dialogue process with employee, operational leadership, Occupational Health and other necessary participants for all accommodation requests including requests for religious, medical, or pregnancy related accommodations. Using data including all workforce dashboards - identifies gaps, themes, trends and root causes impacting effective performance or delivery of services. Using data and analytics, provides guidance and direction to managers to support a positive employee experience environment. Conducts climate surveys in collaboration with the ERLR COE to assess the general environmental tone within a department or between departments to determine areas of employee concern. Partners with HRBP and manager to develop action plans to address issues. Maintains current body of knowledge of employment and labor laws. Maintains awareness of upcoming changes to employment and labor law and ensures policy compliance. Collaborates with HRBP on all cases within their portfolios and maintains communication. Provides ERLR services within the Community Division with travel to MGB sites for on-site meetings as needed. Other duties as assigned. Performs all responsibilities of ER/LR Partner plus: Provides mentoring and training to ER/LR Partners. Assumes lead on various projects or committees. Functions as subject matter expert. Leads complex workplace investigations. Assists with SOP development and maintenance. Qualifications QUALIFICATIONS : Bachelor's degree or equivalent experience 5-7 years in Employee Relations/Labor Relations, or Human Resources Business Partner role Must have demonstrated strong, independent experience with employee relations issues and/or investigations; labor relations experience preferred HR certification preferred Proficiency in Microsoft Excel, Word, PowerPoint, Outlook and HRIS web-based tools such as Workday Coaching, mentoring or similar experience preferred SKILLS/ABILITIES/COMPETENCIES: Business Acumen - the ability to understand and apply information to develop the department's/division's action plan. Must have business-savvy to offer relevant and value-adding advice and recommendations. Critical Evaluation- The ability to interpret information and data to make HR & business decisions and recommendations, and to translate data into action. Strong conflict-resolution & problem-solving skills. Must be knowledgeable and resourceful. Good data analytic skills and capability. Ability to think critically. Leadership and Navigation- The ability to direct and contribute to initiatives and processes within the department/division. Consultation- The ability to provide guidance to leaders, to be a forward thinker & to be solution oriented. The ability to have excellent listening skills, to have empathy & trustworthiness. Communication- The ability to effectively exchange information with stakeholders. Strong communication skills. Relationship Management- The ability to manage interactions to provide service and support to the organization, to build and maintain effective working relationships. Change Management- The ability to be open, adaptive and to drive change. Ability to mentor and train/onboard new staff. Depth of knowledge and experience required to lead complex cases and investigations. Solid understanding of organizational policies, procedures, and practices as well as current state and federal labor and employment laws. Understanding of HR functions/Centers of Excellence and other corporate functional departments and ability to draw on their resources as appropriate. Ability to manage multiple project commitments in addition to day-to-day responsibilities. Well-developed written and verbal communication skills, including the ability to create, facilitate, and execute formal communication, presentations, and training programs in response to business needs. Strong customer-service orientation. Effective in operating in a collaborative, matrixed environment. Ability to work independently with limited supervision; understands when to escalate issues. Self-directed, motivated, and engaged; willing and able to commit the time necessary to accomplish position's objectives Possess strong interpersonal skills to effectively communicate with cross functional teams including staff at all levels of the organization Additional Job Details (if applicable) Remote Type Hybrid Work Location 2014 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Posted 30+ days ago

Ambulatory Services Representative, Oncology, Per Diem-logo
Ambulatory Services Representative, Oncology, Per Diem
Umass Memorial Health CareWorcester, MA
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule Details: Monday through Friday, Saturday, Weekends - Every Third Weekend Scheduled Hours: flexible 0730-1800 Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 0 Cost Center: 10020 - 4126 Oncology Infusion This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. I. Major Responsibilities: Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures. Confirms and verifies patient demographic and insurance information. May collect co-payments from patients upon arrival. Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Position Qualifications: License/Certification/Education: Required: High School Diploma. Preferred: Associate's or Bachelor's degree. Experience/Skills : Required: 3 years of related experience, this requirement is waived if candidate has Associate's or Bachelor's degree. Requires the ability to use specialized applications software and computer systems. Necessitates individuals who are multifunctional and able to work under stressful situations. Exemplifies, professional behavior and excellent communication and human relations skills. Preferred: Knowledge of business office procedures and medical terminology/procedures preferred. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Posted 30+ days ago

Berkshire Healthcare logo
Registered Nurse - Sign-On Bonus!
Berkshire HealthcareAcushnet, MA

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Job Description

Come join this collaborative and innovated team. At Integritus Healthcare you will enjoy WEEKLY pay, generous time off, exceptional health insurance and the ability to grow in your career. Integritus Healthcare wants you!

REGISTERED NURSE (RN). SIGN-ON BONUS!!

FULL-TIME RN WILL RECEIVE A SIGN-ON BONUS OF $8,000!!

PART-TIME RN WILL RECEIVE A SIGN-ON BONUS OF $4,000!!

Ready to love nursing again and be proud of where you work? Do you want to be valued and have an opportunity to make a meaningful impact? If you answered 'yes,' we can't wait to introduce you to our team of dedicated, caring professionals.

Come join our nursing team and spend quality time with the residents! Our staffing ratios allow you to give each person individualized attention. Fun, Friendly, Supportive work environment. Excellent compensation and benefits. Growth opportunities. Join Integritus Healthcare and get rewarded.

Count on us for short-term rehab and recovery, skilled nursing, long-term care, and respite stays. Hathaway Manor, has been part of the community since 1989, providing area families with top-quality skilled nursing care for short-term rehabilitation and long-term care. We focus on maximizing patient recovery, comfort, and independence for the highest possible quality of life. From post-surgery and post-hospital rehabilitation to long-term care for a chronic illness, our highly skilled care teams provide compassionate attention and specialized care every step of the way.

Job Types: Per-diem, Part-time, Full-time

REGISTERED NURSE (RN)

SIGN-ON BONUS!!

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