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Senior Software Development Engineer In Test (Hybrid)-logo
Senior Software Development Engineer In Test (Hybrid)
Bright Horizons Family SolutionsNewton, MA
This is a hybrid role in our Newton, MA office. This role champions full automation and CI/CD processes, ensuring that all stages of software development and deployment are automated, reducing manual intervention and increasing efficiency and consistency. Drives the adoption of best engineering practices in test automation, including code reviews, pair programming, and continuous integration to foster a culture of quality and innovation. Architects and implements robust test automation frameworks that integrate seamlessly with CI/CD pipelines, ensuring rapid and reliable delivery of high-quality software. Collaborates with development teams to design and optimize code for testability, enhancing overall system performance and maintainability. Bright Horizons is trusted by families and employers around the world for high-quality child care and early education, back-up care, and workplace education. We partner with some of the world's best companies to provide services that help employees perform their best and support families to thrive both personally and professionally. Essential Functions/Responsibilities Test Automation Development: Design, develop, and maintain robust and scalable automated test frameworks and test suites for functional, regression, and performance testing using tools such as Selenium, Playwright, Cucumber, TestNG, JUnit, Jmeter / Neoload and Appium. Development: Strong understanding of software development principles with the ability to contribute to application code, perform code reviews, and collaborate closely with developers to ensure testability and quality. Should be able to support Front-end development / Web development & resolve bugs, as needed. Test Strategy and Planning: Develop and implement comprehensive test strategies and plans, ensuring thorough coverage of all software features and functionalities. Collaboration: Work closely with software developers, product managers, and other stakeholders to understand requirements, design test cases, and ensure seamless integration of testing activities into the development process. CI/CD Integration: Integrate automated tests into the CI/CD pipeline using ADO/ Jenkins / GitHub Actions, ensuring timely and efficient execution of tests and reporting of results. Defect Management: Identify, document, and track defects, working with development teams to ensure timely resolution and verification of fixes. Performance Testing: Conduct performance and load testing using JMeter to ensure the scalability and reliability of software applications. Containerization: Utilize containerization technologies such as Docker and Kubernetes to create isolated and reproducible test environments, ensuring consistency across different stages of the development lifecycle. Database: Work with various database technologies, including Mongo DB, Microsoft SQL Server, DB2, PostgreSQL, and Snowflake, to validate data integrity and performance, and to support test data management. Continuous Improvement: Stay current with industry trends and best practices in test automation and software quality assurance, and continuously improve testing processes and tools. Minimum Qualifications: Bachelor's Degree in Computer or any software engineering degree 7 years Software Engineering/ Functional Automation experience Preferred skills/qualifications: Master's Degree in Computer or any software engineering degree 3 years DevOps / Test data management experience Proficiency in programming languages such as Python, Java, and TypeScript. Experience with test automation tools and frameworks such as Selenium, Playwright, TestNG, JUnit, Cucumber, and Appium. Strong knowledge of CI/CD tools like Jenkins and GitHub Actions. Familiarity with cloud platforms such as Microsoft Azure and GCP. Experience with performance testing tools like JMeter. Knowledge of containerization technologies such as Docker and Kubernetes. Experience with database technologies such as MongoDB, Microsoft SQL Server, DB2, PostgreSQL, and Snowflake. Knowledge of data management tools such as Delphix / IBM Optim. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance Dental insurance Vision insurance 401(k) retirement plan Life insurance Long-term disability insurance Short-term disability insurance At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position. Life at Bright Horizons: Our people are the heart of our company. Because we're as committed to our own employees as we are to the children, families, and clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us. Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA). If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Posted 3 weeks ago

Associate HR Employee Services Partner (Remote)-logo
Associate HR Employee Services Partner (Remote)
Cengage LearningMassachusetts, MA
We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . As part of the HR Services Center of Excellence and reporting to the Sr Director, Employee Services, the Associate HR Employee Services Partner will focus on developing strong relationships with leaders, managers, and employees to enhance the experience and effectiveness of our organization's talent by delivering a consistent and repeatable approach to Cengage Group's policies and practices. Working with Talent Strategy Partners and other Centers of Excellence, including HR Operations, Talent & Inclusion, and Total Rewards, the HR Employee Services Partner will play a key role in ensuring employees feel supported and enabled at each step of their Cengage journey. What you'll do here: Employee Services Serve as a trusted advisor and subject matter expert to leaders and employees along their career journey; provide care, guidance and coaching while effectively mitigating business risk. Partner with HRTSP team to learn and understand the talent strategy for a business unit(s) or function(s), and enable strong execution against those talent plans Support the implementation of organization and operating model projects including org design, role and job leveling, and change management activities. Build a performance-based culture by actively engaging with managers and employees; coach managers on cultivating high performance and addressing under-performance on their teams. Provide expertise and coaching to leaders handling highly sensitive and complex employee matters including performance management, terminations, and other employment-related matters. May provide direction to employees and managers within the Distribution Center location on a wide variety of HR processes, programs, policies, and tools. In partnership with Legal, lead investigations into employee relations matters with a solid understanding of applicable employment laws, regulations, company policies and procedures and in alignment with our Company's culture. Liaise with HR Operations, Talent & Inclusion, and Total Rewards to respond to employee and manager needs with efficiency and care Raise or transition requests to proper channels, ensuring a 'warm' handoff and exceptional customer service. Help bring the voice of the customer back to the broader HR team to influence program design In collaboration with Total Rewards, work with leaders and advise on total compensation as it relates to internal/external equity issues. HR Excellence: Ensure the seamless delivery of our employee experience, driving service excellence with a focus on efficiency and consistency in the experience we deliver. Build strong, collaborative relationships with partners to improve the employee experience, share information and influence change. Actively contribute to the global HR community to increase the capability and strategic value of the human resource function through high levels of performance and customer service. Skills You Will Need Here: Required: Bachelor's degree in Human Resources or related field or requisite experience 2-4 years of experience in HR, preferably in an Employee Relations or HR Specialist role Ability to communicate ideas and data in a persuasive and appropriate manner. Strong coaching, conflict resolution and ability to have difficult conversations Strong organization, planning and project management skills; ability to prioritize tasks for both self and team to meet business requirements and deadlines Collaborative, innovative and customer-focused Must possess the ability to thrive in a team-based environment and work effectively with employees of all levels Ability to travel as needed; a few times each year on average Preferred Experience with Workday is strongly preferred Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $60,000.00 - $76,000.00 USD

Posted 1 week ago

Lead, Product Excellence-logo
Lead, Product Excellence
WEX Inc.Boston, MA
Lead, Product Excellence Location: This is a remote position, however, the candidate must reside within 30 miles of one of the following locations: Portland ME, Chicago IL, Boston MA, Washington DC, Dallas TX, San Jose CA, Seattle WA, or New York City NY. About WEX WEX is a global provider of payment processing, information management, and fleet card solutions. Our Digital organization is focused on scaling a world-class Product Operating Model (POM) that enables our teams to deliver exceptional customer and business outcomes. We are committed to modernizing how we build, manage, and scale digital products across WEX. About the Role We are looking for a Lead, Product Excellence to lead the transformation of how WEX operates as a product-driven organization. This role will be instrumental in scaling the Product Operating Model by defining best practices, coaching product teams, and embedding a disciplined, customer-focused approach to product development. The ideal candidate will bring deep experience in product management and a track record of implementing a product model at scale within a complex organization. You will partner closely with Product, Engineering, and Design leaders to ensure teams are structured for success and enabled with the right frameworks, governance, and metrics. How You'll Make an Impact Lead the evolution of WEX's Product Operating Model, ensuring alignment with industry best practices and our long-term strategy. Develop and implement scalable frameworks for product discovery, portfolio management, and delivery excellence. Coach product managers and cross-functional teams to ensure they are equipped with the right skills, tools, and mindset to thrive in an empowered product organization. Establish and track key metrics to measure the adoption and impact of the Product Operating Model. Facilitate change management efforts, ensuring smooth adoption of new product practices across teams and functions. Advocate for data-driven decision-making, ensuring teams are leveraging insights, experimentation, and business impact measures. Champion AI-driven approaches to enhance product management processes and accelerate time-to-value. Experience You'll Bring 10+ years of experience in product management or related fields, including leadership experience in scaling product practices. Proven experience driving the transition from a project-led to a Product Operating Model in a complex organization. Deep knowledge of modern product management principles (e.g., Marty Cagan's empowered teams, dual-track discovery, outcome-driven roadmaps). Strong coaching and mentorship experience, with a passion for developing product talent and fostering a culture of ownership. Excellent cross-functional leadership skills, with the ability to influence senior stakeholders across Product, Engineering, Design, and Commercial teams. Analytical and data-driven mindset, with experience defining and measuring success metrics for product organizations. Experience leveraging AI and automation tools to improve product management workflows and decision-making. Exceptional communication and storytelling skills, with the ability to drive alignment at all levels of the organization. The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section. Pay Range: $132,000.00 - $175,000.00

Posted 2 weeks ago

Inside Representative (German Speaker)-logo
Inside Representative (German Speaker)
Arrow Electronics Inc,Casablanca, MA
Position: Inside Representative (German Speaker) Job Description: About Us At Arrow Electronics, we are a global provider of technology solutions, helping customers shape the tangible future. With innovation at the core of everything we do, our collaborative and forward-thinking teams are transforming the way business gets done in today's digital world. Join us and be part of a company that is driving change across industries-from commercial to cloud and everywhere in between. What You Will Be Doing at Arrow As a Quoting Associate / Inside Sales (English & German Speaking), you'll support the business by providing accurate and timely quotes, product availability, and exceptional service. You'll serve as the trusted point of contact for quoting Bill of Materials (BOM), aligning with internal stakeholders, and helping secure the best value solutions for our customers. Your key responsibilities will include: Preparing accurate quotations and ensuring registered pricing is reflected accordingly. Managing your customer portfolio through proactive communication, order management, and account maintenance. Supporting the sales process in collaboration with Field Sales Representatives, supplier partners, engineers, and other Arrow teams. Providing after-sales service and resolving post-order queries, including shipping tracking, backlog, and troubleshooting. Identifying new sales opportunities and contributing to business growth through upselling, technical advice, and strategic engagement. Coordinating with internal resource teams to maintain high customer satisfaction and account performance. Participating in a structured compensation plan, where a portion of your earnings is tied to sales-related performance goals. Who We're Looking For : We're seeking a motivated team player with a strong customer focus, analytical skills, and a proactive mindset. You thrive in fast-paced environments and enjoy solving problems, supporting clients, and building strong relationships. Fluency in English and German (spoken and written) is mandatory. 1-2 years of experience in a sales support, quoting, or inside sales role (preferably in tech/distribution). Strong communication and interpersonal skills. Ability to work within established procedures and handle multiple tasks independently. Familiarity with quoting tools, ERP/CRM systems, and Microsoft Office Suite. Solid organizational skills and attention to detail. What's in It for You : Full Permanent contract Social advantage: CNSS, CIMR, Health insurance Very good working atmosphere in a team of passionate collaborators Work culture where you can make an impact Working within an international organization, recognized worldwide in its sector. Location: MA-Casablanca, Morocco (Boulevard Al Quods) Time Type: Full time Job Category: Sales

Posted 1 week ago

Senior Institutional Municipal Salesperson-logo
Senior Institutional Municipal Salesperson
Mesirow Financial Holdings, Inc.Boston, MA
The Opportunity: Mesirow is an independent, employee-owned financial services firm founded in 1937. Headquartered in Chicago, with offices around the world, Mesirow serves clients through capabilities spanning Global Investment Management, Capital Markets and Investment Banking, and Advisory Services. We are proud that our intentional culture results in strong employee engagement, entrepreneurship and empowerment, with ongoing opportunities for volunteerism and advancement. Mesirow has been named one of the Best Places to Work in Chicago by Crain's Chicago Business multiple times and is one of Barron's Top 100 RIA firms. At Mesirow, we invest in what matters: our clients, our communities, and our culture. Our Institutional Sales and Trading group is comprised of over 60 dedicated traders, salespeople, and analysts with an average of more than 20 years of specialized experience across key sectors of the fixed income market. The cornerstone of our work is providing sophisticated market analysis, excellent service and customized investment solutions to institutional investors with enhanced market coverage through national sales and trading locations. We are recognized nationally as one of the nations' most established and experienced participants in the fixed income markets. We are actively recruiting for a Senior Institutional Municipal Salesperson for its municipal effort with a proven track record of success combined with well-established industry relationships. We are looking for someone that is ambitious and enthusiastic about implementing new trading ideas, concepts combined with a demonstrated ability to operate within established trading risk parameters. Responsibilities: Develop strong and long-term relationships with buy-side clients by understanding their investment style and needs. Develop new and creative approaches to customer relationship building. Have a comprehensive knowledge of our new issue products. Coordinate with underwriter to solicit orders that maximize our pricing strategy. Effectively represent our inventory items to clients. Relate customer inquiry to trading desk and fellow salesmen. Query clients for bond sale opportunities that correspond to other salesmen's needs. Attend and contribute at sales meetings. Provide market feedback to fixed income traders and underwriters. Generate revenue at level exceeding goal determined by Sales Manager. Make customer/prospect referrals to other corporate calling officers and document same. Represent department at seminars, trade shows, industry forums. Requirements: Successful performance record of consistently generating revenue as an institutional bond sales experience from a top brokerage firm 7-10 years minimum relevant work experience Bachelor's degree Series 7 & 63 licenses Ability to travel as need to client locations and represent the firm In accordance with the Illinois and New York Pay Transparency Law, the anticipated hiring draw for the role will be between $75,000 and $150,000 per year. However, draw pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, also provides the opportunity for a highly competitive commission structure and Mesirow benefit program. EOE

Posted 2 weeks ago

Pilates Instructor-logo
Pilates Instructor
CrunchFitchburg, MA
Reports to: Group Fitness Class-ic Coordinator Manager Franchise Owner/Operator Requirements: Maintain valid CPR Certification Nationally Accredited Aerobic Certification AFAA, ACE or NASM preferred. Valid Yoga or Pilates Certification also acceptable Special Skills: Experience teaching exercise classes for clients of all levels Strong customer service skills Good verbal communication Responsibilities: Instruct safe and effective exercise classes. Maintain all mandatory education certifications. Follow all instructor sign-in/sign-out procedures. Understand, and follow all policies, procedures, and standards. Demonstrate knowledge of the Crunch brand and model behavior in accordance with Crunch mission statement. Facilitate all member requests or forward to a manager. Maintain professional disposition at all times. Follow all club/facility policies and procedures. Follow all policies and procedures in Employee Handbook. Above description may be subject to change or alteration at any time. Meetings: Monthly or Weekly Department Meetings Employee Training Meetings

Posted 2 weeks ago

Sales Representative-logo
Sales Representative
ALKUAndover, MA
Attention, go-getters and future leaders! Your opportunity to make serious money on a superstar sales team is just a few clicks away. This is your chance to join one of the fastest-growing and highest-rated staffing firms in the country. ALKU is looking for hungry, driven professionals to join our Recruiting and Account Management teams, ready to find top talent, build lasting relationships with clients, and place expert consultants. Within our Technologies, Healthcare IT, Life Sciences, and Government fields, find the perfect fit to cultivate and skyrocket your sales career. This role requires that you wake up invigorated to work on the phones, book meetings, chase down leads, and hit your daily and weekly metrics out of the park. At ALKU, we take an objective approach to sales while equipping you with the tools and support you need to succeed to new heights. No geographic sales territory. Uncapped commission. Just you and your readiness to find deals across the country and make as much money as you can. We also find that this competitive environment fosters some of the most genuine friendships and supportive teams in the industry, always ready to encourage and celebrate each other with every milestone accomplished. We've coined the saying Have Fun Working Hard because if you come in ready to conquer the day, seize this opportunity, and have fun doing so, we're certain you'll find a level of success unrivaled in any other workplace. No matter your experience, background, or degree we'll train and develop you in your industry of focus, put you on a roadmap for unmatched career growth, and be there cheering you on every step of the way. What You'll Do: Source, screen, and qualify clients and consultants Build and maintain a book of business to support division hiring needs Collaborate with internal and external networks to promote business Work to fulfill and exceed daily and weekly metrics Manage relationships with consultants and clients throughout the hiring process What We Provide: High level of demand for a high level of reward Extensive training and development from day one Experienced mentor given to guide you through your role personally and professionally A variety of career path opportunities Unmatched opportunity for growth; 93% of ALKU Directors started in entry-level roles The Benefits: Earn uncapped weekly commission on top of hourly pay and bonuses Equity Plan PTO package (plus birthdays off and volunteer time off) Friday work-from-home flexibility Student Loan Reimbursement after one year as a full-time employee Health and dental care Competitive 401K match A variety of Employee Resource Groups (ERGs) Childcare Reimbursement Fitness Reimbursement Unlimited snacks and coffee National Awards: CollegeGrad.com's Best Place to Work for Entry-Level Employees Fortune's Best Place to Work for Millennials Staffing Industry Analysts' (SIA) Best Staffing Firms to Work For Staffing Industry Analysts; (SIA) Fastest Growing Staffing Firms Boston Business Journal's Top 10 Best Places to Work Washington Business Journal's Top 15 Best Places to Work Virginia Business Journal's Top 25 Best Places to Work Nashville Business Journal's Top 10 Best Places to Work Charlotte Business Journal's Top 10 Best Places to Work

Posted 2 days ago

Summer Lifeguard-logo
Summer Lifeguard
Life Time FitnessBridgewater, MA
Position Summary As an Aquatics Lifeguard, you must be safety minded and customer service oriented. You will work in a fast-paced environment and will help to oversee state-of-the-art recreational and lap pools, both indoor and out. You will monitor the pool deck and maintain safety on water slides. You will help with aquatics events, such as "Dive in Movies" & "Poolapalooza." Job Duties and Responsibilities Greets and interacts with Members Rescues swimmers in danger of drowning and administers first aid Ensures swimmers are aware of potentially dangerous swim areas and activities Keeps the pool area clean and orderly to ensure the safety of the Members Position Requirements Working towards a High School Diploma or GED Lifeguard and First Aid Certified Ability to work in a stationary position and move about the club for prolonged periods of time Ability to communicate and exchange information with guests who have inquiries about Life Time products and services Ability to swim 300 yards/meters without stopping Ability to tread water for 1 minute Ability to swim, retrieve a 10 lb diving brick from the bottom of the pool and swim the brick to the top without stopping Ability to routinely bend to raise more than 20 lbs Preferred Requirements 6 months of customer service experience Pay This is an hourly position with wages starting at $16.50 and pays up to $19.50, based on experience and qualifications. Benefits All team members receive the following benefits while working for Life Time: A fully subsidized membership Discounts on Life Time products and services 401(k) retirement savings plan with company discretionary match (21 years of age and older) Training and professional development Paid sick leave where required by law Full-time Team Members are eligible for additional benefits, including: Medical, dental, vision, and prescription drug coverage Short term and long term disability insurance Life insurance Pre-tax flexible spending and dependent care plans Parental leave and adoption assistance Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave Deferred compensation plan, if the team member meets the required income threshold Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

Posted 1 week ago

Day Counselor-logo
Day Counselor
ServicenetGreenfield, MA
Benefits: 401(k) 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance Meaningful Day Counselor - Job Coach Vocational Services Full Time Location: Greenfield, MA Pay: $19-$21 (Based on MAP Certification) The Meaningful Day Counselor plays a vital role in coordinating and implementing individualized community-based activities, vocational exploration, and personal care support for adults with developmental disabilities and autism, including those with higher behavioral and medical support needs. Key Responsibilities: Individualized Behavioral & Personal Care Support: Provide direct personal care assistance (e.g., toileting, hygiene, mobility, feeding) as needed for program participants. Implement behavioral interventions and de-escalation strategies as part of an individualized support plan. Utilize positive behavior support techniques to promote engagement and independence. Vocational & Community Engagement: Support participants in vocational activities, social skills development, and employment readiness. Provide one-on-one coaching for individuals with higher needs, ensuring success in community and work settings. Participate in and monitor work crews, adjusting tasks based on individual abilities and behavioral needs. Recreational & Therapeutic Activities: Facilitate group and individual educational, skill-building, and therapeutic activities tailored to participant interests and needs. Access and develop evidence-based curriculum to use in structured learning and socialization sessions. Behavioral Management & Crisis Intervention: Implement individualized behavior plans and interventions in collaboration with clinical teams. Use calm, professional de-escalation techniques to manage behavioral incidents. Medication Administration: Assist with and monitor medication administration procedures (MAP certification preferred or willingness to obtain). Transportation & Community Safety: Transport participants safely to community activities, appointments, and outings. Ensure participant safety in community settings, following risk management protocols. Collaboration & Documentation: Maintain detailed progress notes and documentation for each individual, ensuring compliance with treatment plans. Collaborate with families, clinicians, and interdisciplinary teams to support participant goals. Other duties as assigned by program management. Minimum Qualifications: Experience working with individuals with developmental disabilities, autism, and complex behavioral needs in a day program, residential, or community setting. Ability to provide personal care assistance and hands-on support with ADLs. Training in behavioral support and de-escalation techniques (or willingness to obtain). MAP certification preferred (or willingness to obtain). Strong communication and problem-solving skills to work independently in a community setting. Valid driver's license, reliable transportation. High School Diploma or GED required; Associate's Degree preferred. Benefits: Paid orientation and trainings. Generous time-off package. Comprehensive health and dental insurance plans. 403(B)-retirement plan, with employer matching. Long-term disability benefits; paid life insurance. Advancement opportunities; tuition assistance; and several more benefit options. About ServiceNet ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others. Want to learn more about ServiceNet? https://www.servicenet.org/ ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Posted 30+ days ago

Manager Trainee-logo
Manager Trainee
AutoZone, Inc.Saugus, MA
The Manager in Training (MIT) position is expected to be a short-term transitional role that provides both work assignments and training opportunities to prepare MITs to be promoted into Retail/Commercial Store Management positions. From the date of entry into the AutoZone MIT program, it may be possible to progress to a management position within approximately 8-12 weeks, depending on the prior experience and performance of the MIT. Responsibilities An MIT is a member of the management team. As a member of management, an MIT will be expected to Live The Pledge, deliver WOW! Customer Service, and drive store execution and performance. Under the supervision of the Store Manager, the MIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The MIT is responsible for supporting the Store Manager in the overall operation of the store to include: Overall store retail/commercial management, supervision, and policy implementation Financial management - manage, analyze and reconcile monthly P&L statements Employee staffing, training, and development Inventory management Customer service leadership MITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and AutoZone culture. MITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the pipeline role and be considered for management openings. Note: Selection for the MIT position does not guarantee promotion into a Store Manager/Commercial Sales Manager position. Whether and when an MIT is actually promoted to management is dependent on a variety of factors, including but not limited to performance and availability of management openings. Requirements 1 -2 years of previous experience as a retail manager or supervisor Ability to work a full-time flexible schedule, including morning, night and weekend shifts, and to work overtime as needed Bilingual preferred, but not required Previous automotive experience preferred, but not required Previous experience analyzing company financials including Profit and Loss Statement preferred, but not required Benefits at AutoZone AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing. Some of these benefits include: Competitive pay and paid time off Unrivaled company culture Medical, dental, vision, life, and short- and long-term disability insurance options Health Savings and Flexible Spending Accounts with wellness rewards Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Program for mental and physical health Opportunities for career growth and tuition reimbursement Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources Fair Chance Statement: An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team. Compensation Range (USD): MIN 15.0 - MID 19.05 - MAX 23.1

Posted 3 days ago

Manager / Senior Manager - Analytics Consulting (Banking)-logo
Manager / Senior Manager - Analytics Consulting (Banking)
Tiger AnalyticsBoston, MA
Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner. We seek someone with a good blend of business consulting skills and a data analytics background to add to our team. Responsibilities: Work on the latest applications of data science to solve business problems. Work directly with client stakeholders to translate business problems into high-level analytics solution designs. Present analytic solutions to business audiences, highlighting the robustness of the solution and how it could help generate business value. Responsible for managing analytics projects, and collaborating with client stakeholders and Tiger's team situated globally. Work with data engineers and analysts to develop, test and deploy data solutions Participate in discussions with team members to select and apply relevant analytic techniques and create actionable business insights. Responsible for making presentations to senior management, communicating results to business teams, and developing plans to help operationalize the analytics solution.

Posted 1 day ago

Senior Product Analyst-logo
Senior Product Analyst
KlaviyoBoston, MA
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Klaviyo is looking for a Senior Product Analyst to join our growing R&D team. Data is core to who we are as a company, and you will play a pivotal role in both collecting the necessary data and deriving insights through analysis. Our team works closely with product managers and engineers to best serve the needs of customers within specific product areas. The ideal candidate is intellectually curious, proactive in seeking solutions to challenging problems, and highly focused on delighting our customers. In this role, you will work closely with stakeholders across multiple teams, both within R&D and those in the broader Klaviyo organization. You'll also have the opportunity to work on diverse product spheres within our R&D organization, including our core data layer, user experience tracking and analysis, and how all flows to and has influence on the improvement of our customers' outcomes. Klaviyo is located in the heart of downtown Boston. We build software that helps tens of thousands of businesses have more relevant and personal relationships with billions of consumers. We are a product-driven company and over invest in making beautiful, efficient, and fast workflows that help our customers accomplish what was previously unimaginable. We push each other to move out of our comfort zone, learn new technologies, and work hard to ensure each day is better than the last. Please note that this is a hybrid role that requires 3 days/week in our Boston office. Fully remote candidates will not be considered at this time. How you will make a difference: Own the analytics needs of one or more product areas, including metrics selection and tracking, exploratory research, experimentation, and instrumentation Leverage appropriate statistical tools such as time-series analyses, hypothesis testing, and causal analyses to statistically assess relative impact and extract trends Generate ideas to shape future analytical projects and initiatives Develop dashboards and reports to regularly communicate results Present findings exploratory research to senior management to drive business decisions Collaborate with cross-functional teams across disciplines such as product, engineering, design, success, and support Advocate for data driven decision making and roadmap prioritization based on your understanding of what drives the biggest impact for both our customers and Klaviyo Who you are: You have a bachelor's or advanced degree in math, economics, statistics, engineering, computer science, or other quantitative field You have worked in an analytics or data science role for 5+ years professionally You possess strong SQL skills and the ability to use tools such as Python, R, Excel and Tableau to work efficiently at scale You balance attention to detail with swift execution, including the ability to deliver on tight timelines You have a bias towards learning and constant iteration You are self-motivated and have the ability to work independently You have strong communication and organization skills Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $128,000-$192,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Posted 3 days ago

Senior Manager, Customer Support-logo
Senior Manager, Customer Support
Embark Veterinary, IncBoston, MA
Who we are Join Embark on our mission to bring joy to dog lovers by offering the world's best products and services to strengthen their bonds with the dogs in their lives. Our canine DNA test - named the best by The New York Times - enables us to make scientific advances in personalized pet care. Designed by world leaders in dog genetics (in partnership with Cornell University), the Embark Dog DNA Test provides information on genetic health risks and breed make-up, allowing dog owners, breeders, and veterinarians to drive personalized care plans based on a dog's unique genetic profile. Join our pack! At Embark, our People First culture is centered around building an amazing team and giving everyone an opportunity to have a voice and make an impact. We are looking for highly motivated and mission-driven employees who will join us as Embark leads the cutting edge of creativity and innovation in the fast-growing consumer genetics space. About the role: Lead and manage the E2E support operations Own all daily in house CX operations/team and management of our outsourced (BPO) Support Teams Internal team management (setting goals, metrics, giving feedback and coaching, etc.) Oversee CX knowledge management and tools and reporting (help center & knowledge base content, self-service, tools & software) Own data analysis and reporting for CX and operations SLAs and KPIs Deliver the data/ insights and feedback from customers to cross functional partners Improve and scale the process, team and tech to support the evolving product experience: Build, own and improve the systems of the operational side of the customer support model from pre purchase to results delivery and enhancing our ongoing LTV experience Scale and evolve the team's processes/SOPs internally and through tech enhancements to deliver best in class service improving our operational efficiencies and delivering quality and improved service to our customers Experience we're looking for: You have a bias for action and care about delivering results and improving ways of working You presided over a complex, modern customer experience stack, with best-in-class software and numerous contact channels (email, chat, chatbots, SMS, social), workflows, and support tiers. Specifically, using Slack, Notion, and Shopify on a daily basis is a walk in the park for you You consider yourself a pro with setting up, optimizing and administering CRM platforms and evolving the tech stack You listen well and understand stakeholders' needs, and in both written and verbal communication you are excellent at being concise, getting to first principles, using data to support your story, and explaining even the most arcane CX topics in easily accessible, layperson-friendly terms You're highly data-literate, proactively inquisitive, and skilled in your own right in analysis and the use of related tools (spreadsheets and BI reporting tools) You ideally managed and scaled a diverse and distributed CX team You're a strong mentor who feels comfortable coaching direct reports and seeing them grow in their role You have experience setting and exceeding goals and scoring high on key CX and operations metrics covering customer satisfaction (CSAT, NPS), service level (response times, etc), and agent productivity You've got a willingness to proactively and thoughtfully challenge the norm, question assumptions, and find creative solutions so we can continually deliver better customer support You're enthusiastic about leveraging technology and AI for its potential to optimize and streamline customer support operations Why join the pack! At Embark, we might be dog lovers, but we're passionate about people too. We're committed to building an inclusive culture where all employees can thrive. Here are some of our benefits and perks: Flexible vacation policy - take the time you need, when you need it. Paid parental leave - plus paw-ternity leave for new pet parents! Every other Friday off in the summer - enjoy those long weekends. Subsidized pet insurance - because our pets are family. Big-company benefits with a startup feel - including a 401k match, generous bonus structure, commuter benefits, and premium healthcare. Competitive salaries and stock options - be an owner in what we're building. New MacBook Pros or Windows devices - the tools you need to succeed. Continuing education support - conferences, learning resources, and career growth opportunities. Salary: $100 - $113,000 Embark is an equal opportunity workplace and values diversity at our company. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, citizenship status, sexual orientation, age, disability status, marital status, gender identity or expression, veteran status, or any other characteristics protected by federal, state or local laws. See also EEO is the Law.

Posted 3 days ago

Associate Clinical Oncology Specialist - Boston Institutional-logo
Associate Clinical Oncology Specialist - Boston Institutional
Natera IncBoston, MA
POSITION SUMMARY The Associate Clinical Oncology Specialist (ACOS) is responsible for account sales, service, and support activities of all Oncology products within an assigned geography. The individual will sell the full suite of Natera's Oncology products, support Clinical Oncology Specialists (COS) or vacant geographies, increase revenue and drive market development through direct interaction with individual accounts and caregivers in the oncology continuum of care. Responsibilities include\cultivating and maintaining key relationships, working with customers and internal partners to solve the key issues of the day, and executing a strategic business plan to grow unit volumes. LOCATION: The territory for this position includes Boston with a focus on Academic Centers. PRIMARY RESPONSIBILITIES Increase unit volumes by closing new physicians, accounts and growing volume in existing accounts. Become product experts on all Natera Oncology products and processes to maximize effectiveness in the field. Work with assigned COS to sell, maintain & support existing customers Travel to temporarily vacant geographies within an Area/Region to ensure continuity of customer support and business pull through. Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving Promote quality client/patient relations and create a supportive climate by serving as a role model for other employees Respect and maintain the confidentiality of laboratory and financial information Practice and adhere to all company policies and regulations Follow Compliance procedures and participates in Compliance training Perform miscellaneous duties with completion in a designated time frame Communicate with Natera staff and its customer to ensure quality QUALIFICATIONS Bachelor's degree or equivalent Minimum of 2 years of sales experience or Clinical support/Caregiver experience such as OCN or other. Background in medical or biological sciences is preferred KNOWLEDGE, SKILLS, AND ABILITIES Proven track record of success in achieving and exceeding sales goals Award winning sales professional due to individual achievements Exceptionally bright, flexible, self-motivated, and results oriented with strong interpersonal and analytical skills Ability to think strategically as well as execute tactically Must act with a sense of urgency Have a strong desire to work in a fast-pace environment and must work independently with an internal drive to be successful Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers Effective time management skills required with a demonstrated ability to assess and prioritize Proficient in Microsoft PowerPoint and Excel; Gmail; Sales Force.com We offer a competitive base salary, uncapped quarterly commissions, a car allowance, and Restricted Stock Units (RSUs), which represent company shares granted over time as part of your long-term incentive plan. #LI-MC1 The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $80,000-$100,000 USD OUR OPPORTUNITY Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: BBB announcement on job scams FBI Cyber Crime resource page

Posted 1 week ago

Senior Lead Network Engineer-logo
Senior Lead Network Engineer
Contact Government ServicesWorcester, MA
Senior Lead Network Engineer Employment Type:Full Time Department: Information Technology CGS is seeking an experienced Senior Lead Network Engineer to join a team focused on the evaluation, enhancement, and maintenance of a large-scale network project that includes both wired and wireless network infrastructure and related hardware & software. The project's objectives are to evaluate the current setup of existing disparate networks and design & implement a network infrastructure that encompasses the wireless, wired, and software network requirements. The project will also include consultation regarding hardware and software necessary to facilitate the proper support for this encompassing infrastructure, and the associated systems testing, vulnerability assessments, and quality assurance needed to implement the new setup. This Network Engineer will interface with state and local governmental personnel, internal stakeholders, subject matter experts, and vendor(s) who will provide development services. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Operate and manage NPS network infrastructure; Improve infrastructure monitoring and reporting capabilities based on the deployment of network management software; Develop, maintain and deliver infrastructure documentation relating to the network infrastructure within the NPS environment; Review current best practices and provide recommendations for architecture, design, management and operation of the network infrastructure; Administration of the Cloudpath (or equivalent) onboarding process, monitoring and troubleshooting of wireless network health, maintenance of wireless network infrastructure, implementation of network security patches and software/firmware updates, from 0800 to 1700 PST, Monday-Friday; Assess the NPS network infrastructure and make recommendations on improvement and optimization; Define and conduct testing procedures for new infrastructure projects; Implement technology solutions within the NPS network environment; Provide design guidance on network solutions within NPS infrastructure projects; Provide informal training and knowledge transfer to NPS resources on best practices and theory of operation relating to network products. Qualifications: Bachelor's Degree from an accredited college or university in Engineering, Computer Science, Business, Information systems or a related discipline. Strong documentation skills including updating JIRA Tickets, Wiki Pages and Network Diagrams Ability to communicate with end users, cross-organizational staff and technical assistance center. CWNA Certification or equivalent BCNE Certification or equivalent Experience utilizing (RF) site survey tools such as Ekahau, RF Scanners and Wireshark packet capture software Strong knowledge of layer 2 switching and layer 3 routing protocols; including VLANs, 802.1w, OSPF and VRRP Strong knowledge of network security including; 802.1x, MAC Authentication, ACLs, RADIUS and Certificate of Authority (CA) Strong knowledge of troubleshooting RF and LAN issues Working knowledge of LINUX, MS Server 2013, VMware, etc. A Master's Degree in Engineering, Computer Science, Business, Information systems or a related discipline At least 3 years experience with disaster recovery plan creation / implementation testing or projects Experience with penetration testing, vulnerability assessment, and vulnerability testing Experience with cyber threat information collection and analysis Working knowledge of Agile/SCUM project management methodologies Additional Industry certifications/licences Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $115,509.33 - $148,512 a year

Posted 30+ days ago

IS Applications Analyst - Resolute Professional Billing-logo
IS Applications Analyst - Resolute Professional Billing
South Shore HealthWeymouth, MA
If you are an existing employee of South Shore Health then please apply through the internal career site. Requisition Number: R-20088 Facility: LOC0014 - 549 Columbian Street549 Columbian StreetWeymouth, MA 02190 Department Name: SHS IT Revenue Cycle Status: Full time Budgeted Hours: 40 Shift: Day (United States of America) We are seeking an experienced Professional Billing (PB) Resolute Applications Analyst to join our IS team. Reporting to the Access & Revenue IS Manager, the successful candidate will develop workflows, system configurations, change documentation, and train staff on Epic Resolute and Claims applications functionality. The location of this role is flexible, with work able to be conducted from our office in Weymouth, or hybrid in-person/remote, or fully remotely (must live in MA if fully remote). Proficiency or certification in Epic application PB Resolute. Responsibilities Develop workflows, system configurations, change documentation, and training staff on Epic Resolute and Claims applications functionality Analyze procedures and problems within manual/automated health care systems; report findings and when applicable recommends options for resolutions Formulate system scope and objectives Act as a liaison with all areas of the hospital, utilizing the software application, conducting meetings to determine future enhancements, and preparing and maintaining related documentation Provide ongoing support and participate in on-call coverage as assigned Skills & Abilities Excellent written, verbal, and interpersonal communication skills Ability to use stand flowcharting tools and techniques to create and maintain business process and functional flow charts Proficient knowledge of web-based technologies, processes, and analytics Ability to deliver IT solutions through the entire systems development lifecycle (requirements, design, build, test, deploy, and support) Ability to employ software quality assurance and testing concepts, techniques, industry best practices, tools and standards Ability to employ systems analysis concepts, techniques, industry best practices, tools and standards Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists Excellent skills in dealing with unstructured problems that affect efficiency and effectiveness of customers Basic knowledge of standardized improvement methodologies Proficiency in Microsoft Office including Word, Excel, and Power Point required Qualifications Bachelors degree in Computer Science or related field preferred 2+ years of directly-related business applications experience Knowledge and experience with health care information systems or knowledge of processes and workflows common in physician practices across varied specialties combined with advanced computer skills Understanding of current business practices and computing systems, interfaces and hospital and medical group practice standard software including computer systems and methods utilized in structuring and preparing input data for computer applications Analytical and technical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency of data processing systems IT or operational experience in one or more of the following areas is a plus: Professional/Hospital billing, coding and claims Demonstrated knowledge of clinical documentation and orders databases, data conversion models, workflows, master files, category lists, synonyms and preference lists Proficiency or certification in Epic applications: PB Resolute, HB Resolute and Claim/Remittenance Mon - Fri: 40 Hours Responsibilities if Required: Education if Required: License/Registration/Certification Requirements:

Posted 3 weeks ago

Intern - Property-logo
Intern - Property
Udr, Inc.Peabody, MA
GENERAL SUMMARY OF DUTIES: Assists with and learns about the efficient operation of the assigned community or communities under the direction of their Community Director(s). On a daily basis, the Intern is flexible and may perform the tasks associated with the operation of the community including leasing, resident services, maintenance and actions to ensure compliance with all applicable laws and company policies. The program is designed to provide the college student a positive learning and/or practical work experience providing them the opportunity to grow and sharpen their practical work skills, and contribute toward the successful achievement of the Company. This is an hourly position based in numerous locations located throughout the United States. SUPERVISION RECEIVED: Reports directly to one or more Community Directors, Senior Community Directors, or General Manager SUPERVISION EXERCISED: N/A TIME COMMITMENT: Part-time or Full-time (approximately 29 hours per week minimum not to exceed 40 hours in a given work week) for three months, typically starting in June. The start and end dates and hourly commitment of the internship are flexible and can be adjusted based on managements needs. ESSENTIAL FUNCTIONS: Renew and lease apartments using effective selling techniques to close each sale and obtain the required deposit(s). Meet with and show the prospects the community and all of the amenities. Complete administrative tasks associated with community operations, including accounting and financial reporting, processing invoices, making bank deposits, reconciling resident accounts, and performing other clerical tasks assigned. Responsible to complete customer applications, to ensure all background checks, deposits, and lease paperwork is completed in accordance with all legal requirements and company policy to guarantee a timely move-in. Notify the new resident upon approval of the application, prepare resident move-in or renewal paperwork, ensure the new resident signs all necessary paperwork (leases, addenda, notices, etc.), and pays applicable deposits. Prepare new residents file according to company requirements for the Community Director's approval. Enter data into the community database. Explain the "Move-In Inventory" form to new residents and ensure that the form is returned. Answer prospect, resident, and customer inquiries which may include questions about the community, the company, lease details, and amenities and takes prompt action to solve/address issues and/or enter resident service requests into the system if needed. Assist in gathering and compiling current market and economic information, and prepare competitive market analyses and trends if requested. Answer the telephone and receive and greet visitors to the community in the absence of a Concierge. Provide superior customer service to internal and external customers. Enter, update, and maintain the guest card data base. Produce timely and accurate administrative, accounting, and other reports. Conduct routine site inspections to ensure that the physical aspects of the community meet established standards regarding the grounds, market tour trail, curb appeal, risk management/safety requirements, cleanliness, and general appearance and implements corrective measures as necessary. Assist residents who call or come to the office to make a service request by entering that service request into the system for them. Assist in sponsoring functions and programs that promote resident satisfaction. Perform other duties as assigned or as necessary. PERFORMANCE REQUIREMENTS: Become familiar with organizational policies and procedures. Appreciation of business concepts and requirements. TAbility to define problems, collect data, establish facts, and draw valid conclusions. Ability to apply concepts of basic algebra, geometry, and statistics. Ability to exercise initiative, problem solving and decision making skills. The individual must be energetic, enthusiastic, detail-oriented, and have the ability to multi-task. Ability to learn the principles and methods for showing, and promoting property and knowledge of demographics surrounding assigned community. Ability to effectively present information to prospective or current residents. Ability to respond to common inquiries or complaints. Ability to quickly develop strong internal working relationships. Ability to travel, when applicable. Must be a self-starter and have strong organizational and analytical skills, effective oral and written communication skills. Ability to professionally work well with others and to maintain positive relationships with co-workers, Company managers, clients, and customers both internal and external. Proficiency with Microsoft Office, Word, Excel, and Power Point and an ability to learn and utilize other software products needed. Ability to perform numerous administrative duties and to create, compose, and edit written materials. Knowledge of basic office practices and procedures. TYPICAL PHYSICAL DEMANDS: Some bending, stooping and stretching. Occasionally lifting items weighing up to 30 lbs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Regular exposure to outside elements, weather, and unpleasant odors. Flexible schedules with occasional evening and regular weekend work. EDUCATION AND EXPERIENCE: In order to apply, applicants must be: Currently enrolled college students with an interest in Real Estate and/or general business. U.S. citizens or legal permanent resident. Able to demonstrate leadership abilities and excellent oral and written communication skills. Be in good academic standing and have a minimum grade point average of 3.0 on a 4.0 scale.

Posted 2 weeks ago

Customer Service Representative-logo
Customer Service Representative
U-HaulHolyoke, MA
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Posted 4 weeks ago

Hospital Medical Assistant - Phlebotomist - Float-logo
Hospital Medical Assistant - Phlebotomist - Float
LabCorpBoston, MA
At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work a Hospital role. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization. Work Schedule: Your planned work schedule will be an 8 hour shift Monday- Friday between 6:00 a.m.- 7:00 p.m. with 1 weekend per month. This is a full time position working 40 hours per week. Work Location: This Float will cover Boston sites as well as surrounding greater Boston areas including but not limited to Medford, Quincy, Norwood, Braintree, Framingham. Benefits Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here Responsibilities: May work directly with medical providers to coordinate patient testing needs within a fast- paced, medical environment. Able to navigate around a hospital setting to attend client needs to various suites. Ability to decipher, collect, and process complex test orders pertinent to hospital outreach settings. Perform blood collections by venipuncture and capillary techniques for all age groups. Collect specimens for drug screens, paternity tests, alcohol tests etc. Prepare all collected specimens for testing and analysis. Address any customer service-related issues in a prompt and respectful manner Manage and monitor patient flow, wait times, inventory levels and information logs. Promote teamwork, cohesiveness and effective communication among coworkers. Perform data entry of patient information in an accurate and timely manner. Work with patients and providers to obtain pertinent demographic and billing information. Process and collect payments when required. Observe and report any performance, compliance or staffing related issues to supervisors. Administrative and clerical duties as necessary. Requirements Qualifications: High school diploma or equivalent 2+ years of experience as a phlebotomist performing venipunctures Preferred Qualifications: AAMA or CMA accreditation preferred Familiarity with ICD-9 coding preferred Prior leadership experience is preferred Phlebotomy certification from an accredited agency is preferred Experienced with pediatric draws & neonatal draws is preferred Expectations: In depth knowledge of phlebotomy duties, responsibilities and techniques Proven track record in providing exceptional customer service Strong communication skills; both written and verbal Ability to work independently or in a team environment Comfortable working under minimal supervision If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Posted 1 day ago

East Coast Lead, Insights And Analytics-logo
East Coast Lead, Insights And Analytics
Blue MatterBoston, MA
Blue Matter Consulting, LLC., seeks Principal (Market Research & Analytics) Duties: Business Development: Drive business development activities via finding new clients and working with existing clients by leveraging expertise in commercial analytics. Expertise: Solve client business issues and leverage deep expertise across various commercial workstreams such as forecasting, field engagement analytics, data architecture /management and field operations / reporting to help clients make smart business decisions by leveraging internal and third-party data assets. Delivery: Take overall responsibility for project execution, and manage delivery of client engagements end-to-end, supporting the selling, contracting, kickoff and project delivery aspects of all engagements, either directly or through team management. Team management: Lead project teams in the delivery of cross-functional projects across multiple areas of expertise, including product commercialization and launch, portfolio and product strategy, and organizational strategy and excellence. Internal Leadership: Be an integral part of the analytics leadership team, and lead various internal projects and workstreams to enable the team to deliver better quality projects to our clients. Coaching and development: Act as a role model to the internal team, and support their growth via coaching, training and mentorship of Consultants and Manager. Manage a team of 4-5 and eventually a team of up to 20. Required: Master's degree in Business Administration, Marketing Management, Operations Management, Management Information Systems or a closely related field plus (8) years of experience in the job offered or similar senior level leadership marketing/sales strategy positions within the commercial life sciences industry. Must have experience in: Commercialization Technology, Commercial Operations, Sales/Marketing Analysis, Brand Marketing, Statistical Analysis Digital Marketing, Sales Force Strategy and Financial Forecasting in the pharmaceutical or biotech industry. Datasets: DDD, Xponent, SP, Claims Data, Lab Data, DRG Player Data, Data Warehousing, CRM, and Master Data Management (MDM) Technology/Tools: Alteryx, AWS, Redshift, CRM, Sales Force Marketing Cloud, Microstrategy and Tableau Building and leading cross-functional teams Compensation: Base salary range: $253,000 - $350,000 per year. Generous incentive compensation structure. Benefits Package: 401k - generous employer match with immediate vesting and financial planning resources. Comprehensive Medical, Dental and Vision coverage options effective on day one of employment. Flexible Spending Account (medical expenses) or Health Savings Account. Company paid insurances including Short Term, Long Term and Life insurances as well as voluntary options. Paid maternity leave and parental leave for all new parents. Continuing Education Benefit. Health & Wellness Benefit (e.g., gym memberships; $1000 reimbursement annually). Employee Assistance Program. Generous paid time off including vacation, floating holidays, sick days, and company holidays. Blue Matter is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, religion, ancestry, age (40 and over), sex (including gender identity, sexual orientation and pregnancy), national origin, disability, marital status, parental status, genetic information, political affiliation, protected veteran status, or any other characteristic protected by law.

Posted 30+ days ago

Bright Horizons Family Solutions logo
Senior Software Development Engineer In Test (Hybrid)
Bright Horizons Family SolutionsNewton, MA

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Job Description

This is a hybrid role in our Newton, MA office.

This role champions full automation and CI/CD processes, ensuring that all stages of software development and deployment are automated, reducing manual intervention and increasing efficiency and consistency. Drives the adoption of best engineering practices in test automation, including code reviews, pair programming, and continuous integration to foster a culture of quality and innovation. Architects and implements robust test automation frameworks that integrate seamlessly with CI/CD pipelines, ensuring rapid and reliable delivery of high-quality software. Collaborates with development teams to design and optimize code for testability, enhancing overall system performance and maintainability.

Bright Horizons is trusted by families and employers around the world for high-quality child care and early education, back-up care, and workplace education. We partner with some of the world's best companies to provide services that help employees perform their best and support families to thrive both personally and professionally.

Essential Functions/Responsibilities

  • Test Automation Development: Design, develop, and maintain robust and scalable automated test frameworks and test suites for functional, regression, and performance testing using tools such as Selenium, Playwright, Cucumber, TestNG, JUnit, Jmeter / Neoload and Appium.

  • Development: Strong understanding of software development principles with the ability to contribute to application code, perform code reviews, and collaborate closely with developers to ensure testability and quality. Should be able to support Front-end development / Web development & resolve bugs, as needed.

  • Test Strategy and Planning: Develop and implement comprehensive test strategies and plans, ensuring thorough coverage of all software features and functionalities.

  • Collaboration: Work closely with software developers, product managers, and other stakeholders to understand requirements, design test cases, and ensure seamless integration of testing activities into the development process.

  • CI/CD Integration: Integrate automated tests into the CI/CD pipeline using ADO/ Jenkins / GitHub Actions, ensuring timely and efficient execution of tests and reporting of results.

  • Defect Management: Identify, document, and track defects, working with development teams to ensure timely resolution and verification of fixes.

  • Performance Testing: Conduct performance and load testing using JMeter to ensure the scalability and reliability of software applications.

  • Containerization: Utilize containerization technologies such as Docker and Kubernetes to create isolated and reproducible test environments, ensuring consistency across different stages of the development lifecycle.

  • Database: Work with various database technologies, including Mongo DB, Microsoft SQL Server, DB2, PostgreSQL, and Snowflake, to validate data integrity and performance, and to support test data management.

  • Continuous Improvement: Stay current with industry trends and best practices in test automation and software quality assurance, and continuously improve testing processes and tools.

Minimum Qualifications:

  • Bachelor's Degree in Computer or any software engineering degree

  • 7 years Software Engineering/ Functional Automation experience

Preferred skills/qualifications:

  • Master's Degree in Computer or any software engineering degree

  • 3 years DevOps / Test data management experience

  • Proficiency in programming languages such as Python, Java, and TypeScript.

  • Experience with test automation tools and frameworks such as Selenium, Playwright, TestNG, JUnit, Cucumber, and Appium.

  • Strong knowledge of CI/CD tools like Jenkins and GitHub Actions.

  • Familiarity with cloud platforms such as Microsoft Azure and GCP.

  • Experience with performance testing tools like JMeter.

  • Knowledge of containerization technologies such as Docker and Kubernetes.

  • Experience with database technologies such as MongoDB, Microsoft SQL Server, DB2, PostgreSQL, and Snowflake.

  • Knowledge of data management tools such as Delphix / IBM Optim.

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical insurance

  • Dental insurance

  • Vision insurance

  • 401(k) retirement plan

  • Life insurance

  • Long-term disability insurance

  • Short-term disability insurance

At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position.

Life at Bright Horizons:

Our people are the heart of our company. Because we're as committed to our own employees as we are to the children, families, and clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us.

Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

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