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Who are we?

Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything - maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.

Job Description

Job Summary

The role is for a skilled specialist responsible for performing complex maintenance tasks and supporting critical infrastructure operations. This position requires considerable judgment, deep understanding of standard operating procedures, and collaboration across teams to ensure facility reliability and efficiency.

Facility & Infrastructure Maintenance

• Keep our critical systems running like clockwork with expert preventive and corrective maintenance.

• Tackle complex repairs, installations, and inspections with confidence.

• Stay ahead of issues by monitoring BMS alarms and recommending smart solutions.

• Ensure safety and reliability across plumbing, fire suppression, and life-safety systems.

• Champion energy efficiency and support infrastructure upgrades.

Vendor Coordination

• Lead vendor operations to ensure top-tier maintenance standards.

• Help craft and submit maintenance scripts that keep things moving.

• Manage service approvals and ensure every detail is documented.

• Keep technical files and equipment records accurate and up-to-date.

Site Administration & Incident Response

• Maintain detailed site logs and permit data for smooth operations.

• Spot Single Points of Failure (SPOFs) and propose proactive fixes.

• Be the go-to responder during incidents and drive root cause analysis.

• Support on-site teams and ensure procedures are followed to the letter.

Work Orders & Projects

• Complete skilled work requests and circuit installations with precision.

• Troubleshoot and repair office and auxiliary equipment to minimize downtime.

• Drive infrastructure upgrades and support lifecycle maintenance projects.

• Recommend improvements that make a lasting impact.

Collaboration & Mentorship

• Team up to solve complex facility challenges.

• Share your expertise and mentor peers on skilled maintenance tasks.

• Help manage inventory needs and keep critical parts stocked.

Qualifications

• Minimum 3 years of relevant experience.

• High School Diploma or equivalent required.

• Technical certifications (e.g., HVAC, Electrical, Plumbing, Fire Safety) are highly preferred.

• Strong understanding of critical facility systems such as HVAC, electrical, plumbing, fire suppression, and life-safety systems.

• Experience with Building Monitoring Systems (BMS) and alarm resolution.

• Ability to read and interpret technical drawings, schematics, and maintenance protocols.

• Familiarity with energy efficiency measures and sustainability practices.

The targeted pay range for this position in the following location is / locations are:

United States- NY2 New York City : 67,400 - 101,000 USD / Annual

United States- NY4 New York City : 67,400 - 101,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.- Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.- Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here.