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Aftermarket Parts Manager- Commercial HVAC
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Job Description
- Develop and implement stocking strategies for high-demand parts (AAON, York chiller, LG, VFDs, refrigerants, any other required parts.
- Oversee replacement equipment stocking (Bard wall-mount, ClimateMaster WSHPs, Lennox rooftops, LG mini-splits, accessories).
- Ensure inventory availability while balancing cost and profitability.
- Strengthen sales initiatives to capture aftermarket business opportunities.
- Partner with Equipment Sales & Service Channels to identify replacement equipment prospects.
- Implement structured pricing models (good / better / best) for competitiveness and margin protection.
- Clearly define account assignments to eliminate overlap and maximize accountability.
- Directly manage Inside/Outside Sales and Warehouse staff.
- Lead recruiting, interviewing, onboarding, and training of new hires.
- Conduct annual performance reviews, set development goals, and align team performance with organizational objectives.
- Provide leadership for potential future warehouse expansions across East Tennessee.
- Oversee build-out and transition into a new 7,500 sq. ft. Knoxville warehouse.
- Manage budgets, including capital expenditures for forklifts, racking, and logistics needs.
- Establish reliable delivery/courier solutions.
- Resolve operational issues (phone systems, warehouse processes) in advance of relocation.
- Lead migration from REA system to FACTS warehouse module.
- Coordinate physical inventory counts, data migration, and vendor setup.
- Ensure closure of open orders in legacy systems.
- Work closely with Operations Manager to train staff and standardize processes.
- Proven experience in HVAC aftermarket parts sales, distribution, or management.
- Strong leadership and team development skills.
- Knowledge of HVAC equipment and parts (similar and/or equivalent to AAON, York, LG, Bard, ClimateMaster, Lennox).
- Experience with warehouse operations, logistics, and ERP systems (FACTS preferred).
- Excellent organizational, budgeting, and project management skills.
- Customer-focused mindset with ability to balance sales growth and margin protection.
- Base Salary: $TBD annually.
- Bonus: Eligible for 10% of year-over-year Gross Profit growth (invoiced basis, annual payout).
- Benefits: Medical, dental, vision, life insurance, disability, retirement savings (401k after 6 months), PTO carryover from prior plan, optional coverages (critical illness, accident, pet insurance).
- Equipment: Company laptop and cell phone provided.
- Expenses: Eligible for business expense reimbursement.
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