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POSITION OVERVIEW

You will be an active member of the Spectrum Center security team. As a Security Officer, you are responsible for providing access control and Security for all guests, media, and employees during non-event and event times at Spectrum Center. You will also roam the interior and exterior of the arena. This is a part-time weekend only position.

ESSENTIAL DUTIES AND RESPONSIBILITIES

You will be responsible for

• Greeting guests and employees as they enter Spectrum Center
• Utilize Lobby Guard visitor management system to ensure all guests are accounted
• Operate security x-ray machine and walk thru medical detector, ensure no prohibited items enter Spectrum Center
• Patrol all levels of the arena on foot to identify safety hazards, unsecure and secure doors in arena as directed
• Patrol Spectrum Center external footprint on foot or golf cart, including but not limited to Trade Street Plaza and loading dock
• Proactively observe patrol and report out to management team and supervisor
• Will work closely with the security management team
• Enforce policies and procedures throughout the facility on a 24hr 7day a week basis
• Follow all rules and regulations as outlined policies and procedures and post orders
• Follow all NBA security guidelines
• Read and interpret detailed incident reports
• You will aid in direction of orderly evacuation of building
• Assists department with special projects as assigned
• Other duties as assigned by manager
• Monitors and maintains access control
• Other duties as assigned by Manager

ESSENTIAL GUEST SERVICE FUNCTIONS:

• Guest service oriented
• Respond to requests for service and assistance
• Anticipates and respond to the guests' needs in a timely manner
• Treat all guest in a kind and courteous manner
• Serve as the Arena's ambassador for the Security Department

REQUIRED SKILLS, EXPERIENCE AND ABILITIES

(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)

To perform the job successfully, you will have or demonstrate the following skills and abilities:

• Associate degree from an accredited college or university or 1-3 years of industry experience in a command center role
• Ability to lead, motivate and inspire a team.
• Ability to think critically to solve problems.
• Ability to maintain the highest level of confidentiality.
• Interpersonal skills - works well in a team environment, professional, interacts with all levels of organization and outside contacts.
• Adaptable - adapts to frequent change, works well under pressure in a dynamic work environment.
• Dependable - punctual, responds to manager's instructions, detail oriented.
• Ability to regularly stand, walk, talk, hear, use hands to handle or feel, and climb stairs.
• Position could place applicant in situations that may require use of physical force to resolve situations.
• The ability to stand and walk for extended periods.
• The ability to bend and lift at least 50 pounds and push 70 pounds.
• The ability to work effectively at high altitudes.
• Presents self in professional manner and have ability to interact and build relationships with all levels of organization and outside contacts.
• Able to multi-task under time constraints, meet deadlines and work within a fast-paced industry/environment.
• Excellent communications skills - both written and verbal, ability to read and interpret documents such as incident reports and safety rules.
• A self-starter who is resourceful
• Flexibility to work extended and/or irregular hours including evenings, weekends and holidays for games and events, as needed

Additional Information

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All requests for medical or religious accommodations to perform the stated job duties will be considered.