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Supervisor of Security
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Job Description
Supervisor of Security Opportunity:
The Supervisor of Security is responsible for overseeing daily security operations and supervising Safety & Security Officers. This position plays a key role in maintaining a safe and secure environment by leading response efforts to incidents, monitoring compliance with policies, and ensuring customer-focused service delivery. The Supervisor of Security also contributes to strategic planning, continuous improvement of safety procedures, and staff development. In addition to supervisory responsibilities, the Supervisor works regular Security Officer shifts and provides direct coverage when open shifts or emergent staffing needs arise.
Compensation and Benefits:
- The pay range for this role is $23.92 - $26.05, based on experience and education.
- This is a full-time, on-site position.
- PTO, paid holidays, health insurance, dental insurance, vision insurance, on-site bistro and cafeteria, pharmacy, newly updated facility, life insurance, accident insurance, hospital insurance, employee assistance program and more.
- As an employee of NCHC, you could be eligible for the Wisconsin Retirement System (WRS). The WRS is a hybrid defined benefit plan. It contains elements of both a 401(k) or defined contribution plan and a defined benefit plan. Participating staff contribute 6.95% and NCHC will match this at 100% each pay period!
What Qualifies You:
Required Education and Experience:
- Associate’s degree in a related field
- Three or more years of relevant experience in security, public safety, or human services including experience in de-escalation and emergency response.
- Demonstrated leadership or supervisory experience.
- Valid Wisconsin driver's license and appropriate auto insurance coverage as required by North Central Health Care.
- Must have the use of a personal vehicle.
Preferred Qualifications:
- Five or more years of relevant work experience in a healthcare or behavioral health setting.
What a Supervisor of Security does at NCHC:
Leadership & Supervision:
- Supervise Safety & Security Officers, including scheduling, assigning duties, evaluating performance, and providing coaching and training.
- Monitor and support day-to-day security operations across NCHC facilities.
- Ensure adherence to policies, procedures, and regulatory compliance.
- Act as a lead responder in complex or high-risk incidents and serve as the primary contact for law enforcement when appropriate.
Operations & Security Response:
- Role model and guide employees on de-escalation techniques
- Perform all duties of a Safety & Security Officer as part of the regular schedule.
- Provide direct coverage for open shifts or during emergent staffing shortages.
- Coordinate and conduct regular and random patrols throughout the NCHC campus and perimeter.
- Monitor facility access and ensure all visitor and contractor procedures are followed.
- Review and analyze daily activity reports, incident logs, and camera system footage to identify risks and trends.
- Lead safety-related education and code response drills for NCHC staff.
- Maintain readiness of the security office and ensure equipment, radios, and systems are functioning properly.
- Assist with new admissions and behavioral safety concerns in collaboration with clinical teams.
- Provide on-call or rotational leadership coverage for safety/security events as needed.
About North Central Health Care:
Nestled in the heart of Central Wisconsin, North Central Health Care (NCHC) is a healthcare organization formed over fifty years ago as a partnership between three Central Wisconsin counties - Langlade, Lincoln, and Marathon. NCHC employs approximately 775 professionals in diverse roles across a variety of care and work environments. We provide passionate and high-quality care for individuals and families within the fields of mental health treatment, addiction services, long term care, short term care, physical therapy, crisis stabilization and so much more. We have amazing employees who provide exceptional care and want to add to our team. You can visit our website at www.norcen.org/careers to learn more.
In compliance with the American with Disabilities Act, NCHC will provide reasonable accommodations to qualified individuals and encourages both prospective and current employees to discuss potential accommodations with the employer. North Central Health Care is an Equal Opportunity Employer.
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