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VALID SECURITY LICENSE FROM THE STATE OF NORTH CAROLINA REQUIRED.

ACTS-Aviation Security Inc. has an immediate opening for a Construction Gate Airport Security Officer at the Charlotte Douglas International Airport in Charlotte, North Carolina - 1st, 2nd, & 3rd Shifts Available. 

Established in 2001, ACTS-Aviation Security has grown to become one of the leading providers of security solutions to the US aviation market. ACTS-Aviation Security, Inc. is a wholly owned subsidiary of the international security company ICTS Europe and specializes in the provision of security solutions and services; primarily focused on catering, aircraft and cargo screening. With corporate offices in Chicago and Atlanta, and operational centers at more than 30 airports across the United States, ACTS provides nationwide coverage. As an ICTS Europe subsidiary, ACTS offers unmatched experience, expertise, quality and innovation. ACTS Security Agents are proud of their role in aviation security and have the opportunity for advancement – the ideal place to build a career in aviation security.

Position Summary:

Ensure the safety of the public travelers, visitors, and employees at Charlotte Douglas International Airport according to TSA and Airport regulation. Adheres to and promotes ACTS-Airport Services commitment to quality of service, compliance with customer specifications and government agency regulations and focus on safety in the work environment described in ACTS-Airport Service’s General Operating Policy 0.1 and all policies referred to within.

Airport Security Guards may be asked to perform many essential functions at the airport where they work, although not an exhaustive list, these are a few of them:

• Control access to restricted areas of airport, only allowing access to authorized individuals
• Screen and log persons and/or vehicles accessing restricted areas
• Control access and conduct vehicle inspections at access points to the Airport’s secured areas
• Monitor and secure exit lanes from sterile area to public area of airport
• Patrol public areas of the terminal and respond to security breaches
• Patrol parking garages
• Respond to incidents and emergencies
• Provide passenger assistance
• Prepare Incident/Occurrence Reports for any incident or event that directly involves customer complaints/concerns, safety/security or operational issues/events;
• Officers report safety concerns, security breaches and unusual circumstances both verbally and in writing.
• Handle security issues or emergency situations appropriately.
• Fully embrace security/safety training programs to enhance their ability to advance in their careers.
• Participate in industry specific security/safety training programs to offer our clients the best trained officers at their airports.
• Must be able to meet and continue to meet any applicable state, county and municipal licensing and permit requirements for Aviation Security Officers.
• Be aware of and familiar with the airport-specific operations performance manual and post orders.

• Must have a high school diploma or GED
• Must possess a valid Drivers License
• 3 years verifiable previous contract security, military or law enforcement experience
• Must be at least 21 years of age or older.
• Must be a US Citizen or a Permanent Resident
• Must be able to pass a Security Threat Assessment as administered by the Transportation Security Administration;
• Must be able to pass a Criminal History Record Check as required by the Transportation Security Administration
• Must have a valid North Carolina Security License
• Proficiency in reading, writing and speaking English and ability to communicate effectively both orally and in writing for the purpose of public interaction and report writing.
• Outstanding interpersonal and communications skills required.
• Ability to maintain regular attendance to ensure avoidance of unpredictable, frequent and/or ongoing tardiness.
• Ability to providing quality customer service.
• Ability to handle typical and crisis situations efficiently and effectively at client site.
• Ability to perform essential functions of the position thus must be physically capable of standing or walking an entire shift, able to lift a 25lb fire extinguisher
• Demonstrated Competencies to be Successful in the Position:
• Security Mindset – take pride in keeping the skies safe and the flights secure
• Trust - keeping promises and speaking the truth.
• Customer Focused - the willingness to listen and the duty to act – promptly and appropriately.
• Team Spirit - integrity, experience, collaboration and open communication.
• Innovation – creativity, seeking new ideas, continuous improvement though anticipating change and adapting to it.

Job Type: Full-time

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance
• 8 - 12 hour shifts
• Holidays
• Weekend availability