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TSMGNew York, NY
Technical Field Specialist will serve as the in-field coordinator of programs, both collecting data hands-on and guiding the work of less technical field operators to ensure that the operation is running smoothly and according to requirements communicated by the Field Operations Manager and Operations Lead and by the Client Program Managers and Engineers. This role offers an exciting opportunity to support leading-edge work being done at a top tier technology company. Preparation Responsibilities: Collaborating with the Project Manager/Workflow Lead and Operations Lead on intake, documentation, staffing, and scheduling of new client pilot requests. Writing pilot project charters. Documenting and validating operational workflows. Conducting in-field operator training. Reviewing device configuration requirements (e.g., OS versions, user accounts, settings, installed apps, connectivity). Communicating with Operations Lead, Tools POC, QC, MIS, and Client Program Managers/Engineers for clarification and validation. Ensuring devices are properly configured and capable of collecting and transmitting data to backend systems. Testing, troubleshooting, and resolving device and backend setup issues before pilot start. Performing triage and initial debugging of technical issues. Resolving issues directly or escalating by opening and tracking bugs assigned to Client staff. Obtaining and configuring required devices for field operators. In-Field Responsibilities: Conducting trial runs to validate device performance and backend connectivity. Partnering with client staff to debug and resolve technical issues encountered in the field. Engaging Client Program Managers and Engineers when required. Leading and conducting in-field data collection activities. Providing frequent status updates during field operations. Addressing and resolving technical issues, including extracting device diagnostic logs and escalating as needed. Triaging and debugging technical problems in real-time. Opening and tracking bugs with appropriate Client personnel. Post-Operations Responsibilities: Documenting and reporting on pilot results. Reporting downtimes, tool issues, and bugs affecting pilot performance. Sharing observations, feedback, and opportunities for process improvement and automation. Verifying successful data transfer to backend systems. Engaging the staff and Client Program Managers/Engineers to ensure complete issue resolution. Following up to close open bugs. Participating in data analysis and extraction as needed. Proactively identifying opportunities for program and workflow improvements. Key requirements: BA/BS degree or a minimum of 2–3 years of relevant testing or support experience. At least 1 year of QA testing or technical support experience with mobile applications. Familiarity with mobile and web technologies, as well as organizational tools such as Google Spreadsheets and Excel. Knowledge of SQL and JavaScript is a plus. Ability to work on foot for extended periods and in various indoor/outdoor conditions and weather. Strong verbal and written communication skills in English, with the ability to collaborate across local and global teams. Demonstrated teamwork and collaboration skills. Professional demeanor and ability to represent the company appropriately. Comfortable working in a fast-paced environment. Valid driver’s license and the ability to drive or use alternative transportation for fieldwork at various locations (e.g., client offices, stores, malls). Quick learner with the aptitude for understanding new technologies. Excellent organizational skills and strong attention to detail. Strong analytical and problem-solving abilities. Ability to meet deadlines and take ownership of assigned tasks. Capable of documenting testing results clearly and systematically. Ability to create or improve workflows and identify areas for operational improvement.

Posted 30+ days ago

T logo
TSMGNew York, NY
Company Description Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project Objective The goal of the project is to collect additional data about various POIs (points of interest) in Los Angeles and around with an aim to verify business location, working hours, phone number, etc. The collected data should be filled in the specific Google form. The Task The data collectors will be given specific addresses on each day that they will need to attend. Operator will be using their smartphone for data collection. Therefore we are looking for someone who is active and communicative. Duration The project is ongoing and we are looking for a new person to join our team. Schedule The schedule is Monday-Friday, 8 hours/day 40 hours per week. Requirements: Good physical shape (~4 hours of walking every day). Excellent communication skills. Attention to details. Fluent English (at least B1+). Experience in the data collection field is a big advantage but not required. What we provide: We provide a full training before the project starts (the training is paid). All expenses related to travel, data plan, SIM card purchase are covered. A letter of authorisation mentioning your experience in the data collection field. Full management support and opportunity to grow.

Posted 30+ days ago

T logo
TSMGMonticello, NY
Company description Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible. Requirements: Must have a valid Driver Licence; Good driving skills and clean driving record; General car knowledge would be a plus; Enjoys driving, within standard business hours; Available for a minimum of 3 months; Must have private monitored parking space for corporate vehicle; Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms and Google Meet); High level of responsibility; Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record). We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!

Posted 30+ days ago

T logo
TSMGRochester, NY
Company description Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible. Requirements: Must have a valid Driver Licence; Good driving skills and clean driving record; General car knowledge would be a plus; Enjoys driving, within standard business hours; Available for a minimum of 3 months; Must have private monitored parking space for corporate vehicle; Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms and Google Meet); High level of responsibility; Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record). We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!

Posted 30+ days ago

T logo
TSMGNew York, NY
Role Overview: We are seeking a detail-oriented and tech-savvy Operations Support Specialist to join our team. This role involves hands-on work with hardware and software tools to collect, process, and manage operational data. The ideal candidate will have strong organizational and communication skills, a proactive mindset, and the ability to adapt in dynamic environments. Key Responsibilities: Accurate and timely collection, extraction and processing of data using proprietary software. Installing and testing hardware (requires use of technical/installation equipment). Identify and troubleshoot recurring problems and work with team to make improvements Raise dependencies and risks when performing operations Support device inventory maintenance and setup and prepare devices for operations Minimum requirements: Ability to work both independently and within a team Ability to efficiently plan, document, and communicate status on projects. Strong verbal and written English communication skills with the ability to communicate cross-functionally with local and Global teams/stakeholders Ability to navigate ambiguity and make quick course corrections when necessary Aptitude for learning new technologies Strong organizational skills and superior attention to detail Strong analytical and problem-solving skills Ability to meet deadlines and schedules and be accountable Willingness and ability to travel within city limits as well as in the region Ability to work on feet for several hours and in indoor/outdoor environments during all types of weather (up to 10 miles per day) Clean driving record and a valid Driver’s License Preferred Qualifications: BA or BS degree or equivalent practical experience. Experience using Android, iOS, or in-development tools, Familiarity with Mobile & web technologies

Posted 30+ days ago

T logo
TSMGLong Island, NY
Company description Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will. Requirements Must have a valid Driver License (driving experience, 1-2 yrs minimum) Must have parking for a vehicle Must be authorized to work in the US Must pass the background check Enjoys driving, with flexible schedule Available for a minimum of 3 months Responsible & Reliable Good driving skills Great communication skills High level of responsibility General car knowledge Tech savvy (smartphone and basic apps) Basic computer skills Self-motivated and detailed oriented We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!

Posted 30+ days ago

CSC Generation logo
CSC GenerationWhite Plains, NY
With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. Position Overview As a Seasonal Sales Associate at Sur La Table, you play a key role in the success of the retail store by inspiring customers throughout every stage of their culinary experience. In this role, you’ll support daily operations, deliver a #bestincenter customer experience, a company-wide standard for excellence in service , and help drive sales by sharing product knowledge. Key Responsibilities Customer Experience & Brand Representation · Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty · Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources. · Actively engage customers, identify their needs, recommend relevant products or experiences, and leading a customer-focused, Guest Obsessed culture Sales & Business Performance · Maximize selling opportunities by identifying customer needs and offering relevant solutions. · Promote add-on sales and support events that grow store traffic and customer engagement. · Consistently meet or exceed monthly sales goals, contributing to overall store revenue. Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates. Team Engagement & Store Support · Collaborate with team members to maintain a positive, inclusive, and high-performing store culture · Support onboarding of new associates by sharing product knowledge and best practices Operations & Compliance · Accurately and efficiently process transactions including sales, returns, and price checks using the POS system. · Assist in daily opening and closing procedures, floor replenishment, and maintaining visual merchandising standards. · Complete inventory transactions including, but not limited to, receiving, MOS (Mark Out of Stock), and RARs (Return Authorization Requests). · Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy · Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed. Physical Requirements · Ability to communicate verbally and work cooperatively with associates and customers · Ability to remain standing for up to 4 hours at a time · Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor · Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor. · Ability to lift and/or move merchandise weighing up to 50 lbs. · Ability to ascend/descend ladders to retrieve and/or move merchandise · Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work · Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays. While this is the minimum availability, scheduled hours may differ based on business needs. · Regular and predictable attendance Qualifications & Experience · Must be 18 years of age or older at the time of employment. · 1 year of retail sales experience preferred. · Excellent communication, problem-solving, and decision-making abilities. · Passion for community engagement and providing exceptional customer experiences. · Proficiency in Microsoft Office and retail management systems preferred. This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice. The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com .

Posted 30+ days ago

CSC Generation logo
CSC GenerationLake Grove, NY
With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. Position Overview As a Seasonal Chef Instructor, Pastry at Sur La Table, you are the in-store expert and advocate for all things baking and pastry arts. You deliver #bestincenter service, a company-wide standard for excellence in service, by sharing specialized knowledge in pastry techniques, baking fundamentals, and personalized instruction that supports all company initiatives. The Seasonal Chef Instructor, Pastry plays a key role in inspiring a love for baking while driving sales of bakeware, mixers, and decorating tools through hands-on pastry classes and engaging culinary instruction. Key Responsibilities Customer Experience & Brand Representation · Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty. · Deliver an exceptional in-store culinary experience focused on pastry and baking classes that reflects Sur La Table’s passion for food, teaching, and high standards, while following the provided recipes and game plans to ensure consistency and quality. · Communicate technical concepts and advanced pastry skills in a clear, encouraging, and approachable manner. · Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources. Sales & Business Performance · Drive sales by upholding kitchen standards, encouraging second class sign-ups through strong customer engagement, and promoting retail items used or featured in class. · Deliver class revenue goals by ensuring high enrollment, positive reviews, and guest return rates. · Consistently meet or exceed culinary program goals by delivering exceptional classes that drive customer engagement and sales. Performance is measured by key KPIs such as second-class sign-ups, retail culinary product sales, and guest feedback through Google reviews. Team Engagement & Store Support · Assist in setting up and breakdown of classes including organizing mise en place, prepping ingredients, and cleaning workstations. · Clean and sanitize dishes and equipment promptly to ensure smooth kitchen operations. · Assist with restocking, organizing, and maintaining kitchen supplies and tools to support overall store readiness. Operations & Compliance · Ensure compliance with food safety standards, local health codes, and sanitation regulations. · Properly handle all tools, ingredients, and kitchen equipment to maintain a safe and efficient work environment. · Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses. · May handle liquor, wine, and beer in compliance with state and location alcohol regulations, company policies, including enforcing age restrictions. · Ensure store safety and cleanliness, addressing any maintenance needs promptly. · Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy. · Model and ensure consistent adherence to all Sur La Table policies and standard operating procedures (SOPs). Physical Requirements · Ability to communicate verbally and work cooperatively with associates and customers. · Ability to remain standing for up to 4 hours at a time. · Ability to move about the store directing class participants while selling to customers and retrieving merchandise from stockroom or sales floor. · The capability to accurately perceive and differentiate variations in intensity or quality of flavors or odors, or to identify specific tastes or scents using the tongue or nose. · Ability to grab, reach, push, pull, bend, stoop, kneel and crouch to demonstrate, retrieve and/or replenish merchandise and/or cooking equipment. · Ability to use hands to seize, hold, grasp, turn, or otherwise to chop, whisk, slice, stir, juice and/or demonstrate other techniques. · Ability to lift and/or move merchandise weighing up to 50 lbs. · Ability to ascend/descend ladders to retrieve and/or move merchandise. · Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work. · Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays. While this is the minimum availability, scheduled hours may differ based on business needs. · Regular and predictable attendance with the flexibility to adjust class assignments based on demand. · Ability to work in a variable kitchen environment included but not limited to open flames, hot surfaces, temperature variations, various food allergens both physical and airborne. Qualifications & Experience · Must be 21 years of age or older at the time of employment. · A degree in culinary arts is preferred; however, candidates with extensive culinary experience and demonstrated technical proficiency will be considered in lieu of formal education. · 1-2 years of kitchen operations experience. · Valid Food Manager Certification. · Excellent communication, problem-solving, and decision-making abilities. · Passion for community engagement and providing exceptional customer experiences. This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice. The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com .

Posted 30+ days ago

CSC Generation logo
CSC GenerationNew York, NY

$18 - $20 / hour

With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. The Floor Lead contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. This role supports a General Manager (GM) or Store Manager (SM) in the achievement of sales goals and directs daily store operations as a Manger on Duty (MOD). The Floor Lead reports to a General Manager (GM) or Store Manager (SM). Job Duties and Responsibilities Contribute to an environment where employees are informed and capable by supporting training for all employees. Model and hold employees accountable to customer service standards. Model and ensure all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed. Provide coaching in the moment and performance feedback to employees and communicate performance issues directly to the General Manager or Store Manager. Support sales driving initiatives and create daily agendas. Direct employees to ensure appropriate merchandise stock levels, merchandise presentations, and ensure selling floor is adequately stocked according to visual standards. Stay informed by maintaining product knowledge, accessing available training and seeking out additional resources when necessary. Ensure timekeeping practices are in place and consistently followed according to SLT Policy. Complete and carry out inventory transactions including but not limited to, receiving, MOS, and RARs. Ring employee transactions. Demonstrate exceptional verbal and written communication skills with employees, customers, field management and corporate office. Accurately record time worked according to SLT policy. Additional responsibilities as assigned by General Manager or Store Manager. Essential Functions Ability to communicate verbally and work cooperatively with employees and customers. Ability to remain in a stationary position for up to 3 hours at a time. Ability to move about the work place coaching and directing employees; selling to customers and retrieving merchandise from storage or sales floor. Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and replenish merchandise. Ability to work a varied schedule to observe employees and customers at different times of the day, week and year. Ability to ascend/descend ladders in order to retrieve and/or move merchandise. Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work. Regular and predictable attendance. Ability to lift and/ or move merchandise weighing up to 35 lbs. Experience adn Required Qualifications 1 year of retail sales and customer service experience. Prior experience as a Sur La Table Sales Associate, preferred. 1 year of retail supervisory experience, preferred. Proficient in POS Systems. Some experience with MS Office Suite (Outlook, Word and Excel). May require Food Handlers Certification. Sur La Table Core Competencies for Everyone Focus on the Customer: You inspire and delight your customers. Be Genuine: Your communication style is respectful, effective and sincere. Make the Right Call: You effectively blend knowledge, experience, wisdom & decisive action. Take Ownership: You are committed, responsible and provide solutions. Achieve Results: You meet and exceed goals and expectations. Pay Range $ 18.00 - $ 20.30 per hour This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice. The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com .

Posted 30+ days ago

ION Group logo
ION GroupNew York, NY

$150,000 - $185,000 / year

Lab49 was founded to bring cutting-edge solutions from Silicon Valley to Wall Street. Clients from various sectors within the financial industry rely on us to provide top-tier solutions to their most intricate challenges. When you join us, we'll encourage you to redefine industry standards with every project and support you in achieving excellence. About the Role As a Senior Business Data Analyst at Lab49, you will be a key contributor to data-intensive projects for top-tier financial services clients. This role requires a strong combination of business analysis and technical expertise, with hands-on experience in SQL, data profiling, and reporting. You will act as the bridge between business users, data, and development teams- ensuring accurate data flows, robust reporting, and effective issue resolution. What You'll Be Doing Investigate data and system-related issues across internal financial applications. Identify root causes, perform data analysis, and coordinate with teams or vendors to implement fixes. Write and execute SQL queries to extract, manipulate, and analyze data. Handle tasks such as finding duplicates, joining multiple datasets, and comparing data across systems. Perform data profiling, data mapping, and data quality checks to ensure consistency and integrity across upstream and downstream systems. Generate recurring and ad hoc reports for business stakeholders, providing actionable insights from complex datasets. Support testing efforts for bug fixes, new features, and platform upgrades. Document results, assist with UAT, and ensure data-driven validation. Translate business requirements into clear technical specifications, including data requirements and reporting logic. Collaborate with developers and product owners to refine user stories. Maintain and update documentation, including data dictionaries, implementation trackers, and training materials. Provide guidance and support to users on data-related questions, reporting tools, and system workflows. What You’ll Bring 8+ years of experience as a Business Analyst or Technical Analyst in financial services, preferably in capital markets, investment banking, or trading environments. Strong SQL skills: ability to write queries, handle joins/unions, find duplicates, and perform data validations. Hands-on experience with data analysis, data profiling, data mapping, and data warehouse/reporting projects. Experience with BI/reporting tools such as Power BI, Tableau, or similar. Solid understanding of data architecture, data governance, and application integration principles. Familiarity with object-oriented concepts, ERDs, and API-based data flows. Experience working in Agile delivery teams, including sprint planning, backlog grooming, and user story definition. Strong communication skills, with the ability to clearly articulate findings to technical and non-technical stakeholders. Attention to detail and problem-solving skills, particularly when working with large or complex datasets. Agile certifications or product management experience are a plus. The base salary range is - $150,000-$185,000 Placement within the range provided above is based on the individual’s relevant experience and skills for the role and level. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance. Salary range disclosure as required by S9427A when hiring in New York. Lab49/ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. Lab49/ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

Posted 30+ days ago

ION Group logo
ION GroupNew York, NY

$140,000 - $180,000 / year

The Role Lab49 is growing their Design team and currently has an opportunity available for a Senior UX Product Designer to work with our development teams and customers, envisioning and designing the desktop, web and mobile applications we create. You will work in a customer-facing environment solving complex challenges. The ideal candidate will be excellent in a customer-facing environment. You like to solve complex challenges and think outside the box. With strong written and verbal communication skills, you not only understand client requirements, but are comfortable making presentations. You will work well in a team-environment and assimilate easily with a close-knit and friendly staff. Responsibilities You will be responsible for every aspect of a system's user experience - the overall flow and layout of the screens, the fields and information presented, the actions and interactions that are provided, and the visualizations of the data. You'll be involved in solving workflow problems, developing new ways of visualizing market data, and figuring out what tools the client needs in their solution that even they don't realize yet. You will need to be able to think on your feet, sketch, present, iterate and refine ideas alongside and in front of clients. You’ll gain broad exposure to many areas of our clients' businesses and also to a wide range of technologies. You should be adept at quickly learning new skills and terminology and at building rapport with all sorts of end users. You will be working onsite with our product and development team and partnered with a Visual Designer to collectively define the solution. Required Experience and Skills 8+ years of solid experience in UX Design, Interaction Design or Information Architecture including an ability to define and drive the process. Hands-on experience in user research, sketching solutions and wire-framing, An abiding interest in and competence for solving real-world business problems. Experience working in a fast-paced and collaborative environment. Ability to communicate effectively and to influence client strategy, tactics, and perceptions. Determination to succeed despite obstacles and challenges, and a positive attitude favoring achievement of goals over open-ended investigation. Resourcefulness and independence. Undergraduate or Graduate Degree in HCI, Interaction Design, Information Architecture, Visual Communication, Graphic Design or any design-related field is highly preferred. Desired Experience and Skills Experience designing complex, interactive, transactional, enterprise-level, expert systems. Knowledge of, and strong demonstrated interest in, global financial markets and financial products. We are hiring across multiple levels for this job. The base salary range across different levels are - • Mid to Senior level – $150,000 - $180,000 Placement within the range provided above is based on the individual’s relevant experience and skills for the role and level. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance. Salary range disclosure as required by S9427A when hiring in New York. Lab49/ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. Lab49/ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

Posted 30+ days ago

ION Group logo
ION GroupNew York, NY

$180,000 - $210,000 / year

Lab49 is looking for a Lead DevOps Engineer who can help build enterprise-grade cloud infrastructure. Working in a collaborative and innovative project team, with direct enterprise client-facing interactions, you will have an opportunity to apply your skills and expertise to design sophisticated solutions that solve client challenges and enhance outcomes for them and their clients. Responsibilities: Lead the architecture, design, development, and deployment of DevOps workflows to support cloud-native applications and enterprise-grade infrastructure. Automate development and operational workflows using tools like Terraform, GitLab/GitHub, Jenkins, SonarQube, Fortify, etc. Collaborate with team leadership and cross-functional technologists to design and implement enterprise DevOps solutions that align with technical priorities. Champion the adoption of robust cloud architecture, DevOps best practices, and emerging cloud technologies. Break down complex technical problems into effective, elegant solutions to drive client success. Provide guidance, mentorship, and technical leadership to development teams, fostering cloud competencies and a culture of continuous improvement. Drive teams to deliver outcomes by prioritizing work, managing dependencies, and ensuring stakeholder alignment throughout the process. Effectively bring client stakeholders along in the journey, ensuring they are informed, engaged, and supportive of the technical direction. Communicate complex technical concepts to both technical and non-technical stakeholders, ensuring clarity and alignment. Define, document, and drive best practices for application deployment, infrastructure maintenance, and cloud service management. Lead the evaluation and implementation of new cloud tools and technologies. Required Skills and Experience: 8+ years of experience in cloud infrastructure, automation, and DevOps engineering, with at least 2+ years in a leadership or senior engineering role. Expertise with infrastructure-as-code tooling, particularly Terraform, to build scalable and reliable cloud infrastructure. Extensive experience architecting, designing, and deploying cloud-native applications, with a strong focus on Amazon Web Services (AWS). In-depth knowledge of AWS cloud services and a deep understanding of container technologies like Docker (Kubernetes experience is a plus). Hands-on experience with CI/CD pipelines, including GitHub Actions, Jenkins, or other CI/CD tools. Proven track record of collaborating with cross-functional teams on architecture, features, and complex problem-solving. Excellent communication skills, with the ability to articulate technical concepts to non-technical audiences and interact effectively with clients and diverse technical teams. Strong grasp of software design patterns, development methodologies, and agile practices. Bachelor’s degree in Computer Science or equivalent practical experience. Desired Skills: Experience with CloudFormation, CDK, Helm, and other infrastructure automation tools. Familiarity with migrating legacy applications to the cloud and modernizing existing systems. Deep understanding of cloud security concepts and tools, including AWS IAM, HashiCorp Vault, CyberArk, etc. Experience with cloud data services like AWS Aurora, DynamoDB, and other database technologies. Proficiency in at least one programming language (Java, JavaScript, Python, Go; Python preferred). Expertise with Serverless Architectures and AWS Lambda. Lab49 is a specialist strategy, design, and technology consulting company dedicated to the financial services industry. We were founded in 2002 to fill a need in the Financial Technology marketplace for high-end execution and reliable delivery of technology projects. Our consultants are experts in strategy, user experience, architecture, engineering, and delivery management. We combine knowledge of the latest trends in technology with deep domain expertise to deliver innovative solutions with accelerated time-to-market. We have office hubs in Midtown Manhattan, Washington DC, London, Budapest, New Delhi and Sydney. The base salary range for this role is $180,000 - $210,000. Placement within the range provided above is based on the individual’s relevant experience and skills for the role and level. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance. Salary range disclosure as required by S9427A when hiring in New York. Lab49/ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. Lab49/ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible fa ctor.

Posted 30+ days ago

ION Group logo
ION GroupNew York, NY

$160,000 - $190,000 / year

Lab49 seeks a dynamic Product Manager to spearhead transformative projects across the Financial Services sector for our elite clients. In this pivotal role, you'll drive innovation, deliver high-impact solutions in a cross-functional agile environment, and play a key role in expanding our client relationships and identifying new business opportunities. Your ability to balance product excellence with strategic business growth will be crucial to our continued success. Key Responsibilities: Lead product strategy, discovery, and development for complex financial services initiatives Collaborate with cross-functional teams to define and execute product roadmaps Engage with C-level executives, presenting insights, strategies, and progress updates Cultivate strong client relationships to ensure project success and identify new opportunities Translate intricate financial concepts into tangible artifacts and actionable product strategies Qualifications: Extensive experience in the financial sector and product management Deep understanding of financial services landscape and trends Demonstrated experience in product strategy and development Proven ability to manage full product lifecycles from discovery to delivery Strong communication skills, adept at stakeholder management Analytical mindset with a focus on user-centric approaches Domain Expertise: We work across various financial services domains. For this role, experience in Payments and/or Treasury is a plus. Core Product Skills: Strong product mindset including hypothesis driven development and data-driven results User-centered thinking and ability to collaborate with UX teams Strategic roadmapping and prioritization Agile methodologies and practices Day-to-day backlog and delivery management Data-driven decision making Stakeholder management and communication Leadership and Relationship Building: Ability to mobilize cross-functional teams towards achieving key business outcomes Strong focus on driving and demonstrating business value Strategic vision to align product initiatives with overall business goals Expertise in navigating complex client ecosystems and building long-term partnerships Skill in identifying and capitalizing on new business opportunities within existing client relationships Capacity to influence and gain buy-in from both internal stakeholders and client executives We are hiring across multiple levels for this job. The base salary range across different levels are- • Senior level – $160,000 - $190,000 Placement within the range provided above is based on the individual’s relevant experience and skills for the role and level. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance. Salary range disclosure as required by S9427A when hiring in New York. Our Hybrid Work Model At Lab49, we embrace a hybrid work model, offering you the flexibility to work from the office and remotely. We expect our Lab49ers to average 3 days per week in person and this could be at our midtown office in NYC or at a client site. We believe that both the flexibility and in person connection to each other and our clients build a collaborative culture and the opportunity to accelerate growth and innovation. Lab49/ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. Lab49/ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

Posted 30+ days ago

ION Group logo
ION GroupNew York, NY

$90,000 - $120,000 / year

The Role: This is an exciting opportunity to join the dynamic Infralogic team. As a digital infrastructure reporter, you will provide exclusive content on M&A, financings, project development, “people moves,” and more within the digital infrastructure sector. Not only will you cover fiber-optics, macro towers, small cells, and similar, but also you will be uniquely positioned on the front lines of the AI revolution through coverage of the data center industry. Additionally, a lot of the content from your reports will be reconfigured as data, fed into ION Analytics' highly regarded Infralogic database. Key Responsibilities: Build close relationships with funds, bankers, lawyers, advisors and CEOs Shape global coverage of digital infrastructure investors and lenders, including their allocations, commitments, targets and people moves Generate ideas for longer-form coverage, and apart from writing content - work with Infralogic data and research teams to ensure accurate, exclusive and market-scooping news and analyses Write an average of four exclusive stories per week and one long-form piece every month. Assist with ION Analytics’, primarily Infralogic’s, events with content creation, panel moderation and speaking. Work with the regional editor, senior editors, and collaborate with colleagues across the group to support content creation targeted at ION Analytics’ key customer segments. Maintain high standards of copy and adhere to group-wide compliance policies. Required Skills, Qualifications and Experience Knowledge of the financial market, with a proven record of reporting exclusives At least three years of reporting experience in a reputable newsroom, with global exposure Proven record of breaking news for a media organization, as well as writing in-depth analyses Ability to spot trends in market data and conduct research to identify and produce reports Track record of ability to build a network of sources to produce reports Strong news and analysis writing skills Estimated Salary Range The estimated salary range is $90,000 - $120,000. Salary is negotiable depending on experience and skills. About Us: We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. • Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. • Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

Posted 30+ days ago

ION Group logo
ION GroupNew York, NY

$140,000 - $210,000 / year

The Role Lab49 is seeking a skilled Python Developer to work on complex and challenging projects that drive transformative change for top-tier financial services clients. The role involves building next-generation financial systems, developing high-quality, scalable microservices, and creating systems to process various data streams using cutting-edge technologies. Operating in an Agile environment, this position requires strong expertise in Python, experience with market and credit counterparty risk platforms, and proficiency in developing cloud-native applications on AWS. Responsibilities: Develop scalable Python-based microservices to process data streams using streaming, messaging, and REST technologies. Design and implement robust solutions for market and credit counterparty risk platforms. Utilize advanced Python features, such as context managers, decorators, and descriptors, to build efficient and maintainable code. Architect and implement solutions using Consul, Docker, Kubernetes, Kafka, and Spark. Collaborate with cross-functional teams in an Agile environment to deliver high-quality financial systems. Create and optimize database models for SQL, MongoDB, and key-value stores. Build and maintain testing frameworks using Behave and PyTest to ensure software reliability. Design and implement asynchronous operations, multithreading, and multiprocessing in Python. Develop and deploy cloud-native applications in AWS environments. Lead the design and integration of messaging, streaming, and REST APIs. Ensure high-performance, scalable solutions with consistent deployment processes. DESIRED SKILLS AND EXPERIENCE 8+ years of commercial-grade software development experience with complex applications. Strong expertise in Python 3.4+, including advanced language features, asynchronous operations, and OOP/functional programming principles. Proven experience with market and credit counterparty risk platforms (mandatory). Experience developing cloud-native applications on AWS (mandatory). In-depth knowledge of microservices architecture and data modeling. Expertise in messaging, streaming, and REST API development. Familiarity with tools like Consul, Docker, Kubernetes, Kafka, and Spark. Proficiency in Agile development methodologies. Bachelor's or Master's degree in Computer Science, Engineering, Physics, Math, or equivalent work experience. We are hiring across multiple levels for this job. The base salary range across different levels are: • Mid to Senior level – $140,000 - $210,000 Placement within the range provided above is based on the individual’s relevant experience and skills for the role and level. We are hiring across multiple levels for this job. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance. Salary range disclosure as required by S9427A when hiring in New York. Lab49/ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. Lab49/ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

Posted 30+ days ago

ION Group logo
ION GroupNew York, NY

$85,000 - $100,000 / year

The Role: The Cybersecurity Law Report has an immediate opening for an experienced, enthusiastic reporter to join the team. The Cybersecurity Law Report ( www.cslawreport.com ) is the leading information resource focused on the legal, regulatory, compliance and operational aspects of data privacy and cybersecurity. Our subscribers – key decision-makers at multi-national companies and at law firms – rely on us to help them define best practices, mitigate regulatory risk and perform their day-to-day jobs more effectively. Along with its sister products that are part of the Law Report Group – the Hedge Fund Law Report ( www.hflawreport.com ), the Private Equity Law Report ( www.pelawreport.com ) and the Anti-Corruption Report ( www.anti-corruption.com ) – the Cybersecurity Law Report combines vigorous reporting and proprietary legal analysis to generate actionable intelligence on critical business issues. We are part of ION Analytics, owned by ION Group, a global provider of trading, analytics and risk management solutions to financial institutions and others. Key Responsibilities: Researching and writing articles of various types – including our feature thematic, Q&A, analysis and webinar/panel coverage articles – based on extensive interviews of and other interactions with industry experts. Articles typically address developments in the field ( i.e ., regulation, laws, breaches, settlements, guidelines, etc.), best practices for the industry and other topics relevant to our subscribers; Identifying article topics, themes, trends and ideas that are central to the day-to-day business practices of our subscribers – primarily through engagement with sources and secondarily through reading, viewing webinars and other information gathering; Developing and maintaining relationships with key industry participants with the goals of: understanding the “pain points” experienced by practitioners (particularly CPOs, CISOs, GCs and CCOs), cultivating sources for articles, and gathering industry intelligence; Attending panels and webinars. Required Skills, Qualifications and Experience: Strong command of privacy and cybersecurity laws and regulations, evidenced by at least three years of paid, long-form ( i.e. , 3,000+ word) reporting experience dealing with related issues; Juris Doctor or equivalent law degree preferred, but not required; Excellent reporting, writing, research, organizational and analytical abilities, with a demonstrated capacity to consistently create engaging, thorough, sophisticated articles under deadline that require minimal editing; Strong organizational skills and attention to detail; and Excellent proofreading skills. Salary Range: The estimated salary is $85,000 to $100,000, depending on experience. About us We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. • Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. • Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

Posted 30+ days ago

Nextdoor logo
NextdoorNew York, NY

$180,000 - $225,000 / year

#Team Nextdoor Nextdoor (NYSE: NXDR) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 340,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com . Meet Your Future Neighbors As an Android Software Engineer at Nextdoor, you’ll join a fast moving team of developers, product managers, and designers who are passionate about using technology to cultivate a kinder world where everyone has a neighbor they can rely on. The Nextdoor Android team works on features and infrastructure to deliver our values to our members. We care about making an incredible Android app that respects platform conventions and is delightful to use. We’re always trying to move faster and more safely, by adopting the latest practices, such as Kotlin, Jetpack Compose, MVVM and GraphQL. At Nextdoor, we offer a warm and inclusive work environment that embraces a hybrid employment experience, providing a flexible experience for our valued employees. The Impact You'll Make We believe in empowering our teams to own all aspects of bringing Nextdoor to life. As such, you’ll get the opportunity to make key contributions across our Android stack - this includes developing and improving our networking, analytics, experiments, modular app structure, and testing infrastructure - in addition to making direct contributions to Nextdoors product. We believe engineers should have a stake over all aspects of the product - from coming up with the next big ideas to build, through helping set expectations and plan roadmaps, all the way through understanding the impact of new features through rigorous data analysis. As your career at Nextdoor develops, you’ll also get the chance to mentor other team members, and grow your role towards what you’re most passionate about. What You’ll Bring To The Team 4 to 8 years of experience as an Engineer and/or the ability to perform at an advanced level in the domain Expertise in Kotlin and Jetpack Compose and leveraging its features to increase the safety and clarity of our codebase You crave enchanting Nextdoor’s users with delightful, polished and bug-free features, but you know how to ship consistently and quickly Desire to mentor junior engineers and enthusiastic about up-leveling our engineering culture Strong self-motivation and flexibility with excitement to improve any part of the app, from the UI components to the analytics framework You make a point to test your obviously bug-free code with frameworks like JUnit, Mockito, and Espresso - just to be safe Participate in in-person Nextdoor events such as trainings, off-sites, volunteer days, and team building exercises Build in-person relationships with team members and contribute to Nextdoor’s company culture Eagerness to explore and apply AI and emerging technologies to reimagine how work gets done Bonus Points Passionate about Nextdoor’s mission and being a good neighbor Familiar with modern networking stack, such as OkHttp, Retrofit, and GraphQL Passion for UI architecture best practices such as MVVM and libraries including Coroutines, MvRx, and Jetpack Compose Familiar with architecting a large app for efficient modularization and dependency injection via Gradle and Dagger Rewards Compensation, benefits, perks, and recognition programs at Nextdoor come together to create one overall rewards package. The starting salary for this role is expected to range from $180,000 to $230,000 on an annualized basis, or potentially greater in the event that your 'level' of proficiency exceeds the level expected for the role. Compensation may also vary by geography. We also expect to award a meaningful equity grant for this role. With quarterly vesting, your first vest date would be within the first 3 months of your start date. Overall, total compensation will vary depending on your relevant skills, experience, and qualifications. We have you covered! Nextdoor employees can choose between a variety of great health plans. We cover 100% of your personal monthly premium for health, dental, and vision – and provide a OneMedical membership for concierge care. At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we serve. We encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records. For information about our collection and use of applicants’ personal information, please see Nextdoor's Personnel Privacy Notice, found here . #LI-Hybrid

Posted 30+ days ago

DISQO logo
DISQONew York, NY
DISQO’s mission is to build the world’s most trusted ad measurement platform that fuels brand growth. The world’s largest brands, agencies, and media companies trust DISQO for expert insight and AI-driven intelligence about their advertising performance across all platforms. We capture people’s sentiments and journeys, connecting them with the brands they value and the media they consume. With this identity-based approach, brands gain more accurate and authentic insight so they can create more meaningful interactions. When you join DISQO Nation, you join a community that values trust, transparency and innovation. We invest in our employees and apply a bottom-up management approach, rooted in the concept of servant leadership. We approach each day eager to learn, grow, and make a lasting impact. Best of all, we have fun while doing it! Job Overview: As the Director of Sales, Brand Direct and Agency Partnerships, you’ll be the driving force behind DISQO’s growth with leading brands and agencies. In this high-impact individual contributor role, you’ll own the full sales cycle — from strategic prospecting and pipeline development to negotiation and close. You’ll identify and secure high-value partnerships, expanding our footprint with enterprise-level clients. Your deep knowledge of the advertising technology landscape and mastery of value-based selling through the MEDDICC framework will be key to your success. You’ll collaborate with a passionate, high-performing team while competing to exceed ambitious sales goals and deliver outsized results. What you will do: Strategic Account Planning: Develop and execute comprehensive territory account plans that maximize revenue opportunities and align with company objectives. Pipeline Building: Identify, qualify, and nurture high-potential leads to build a strong sales pipeline. Utilize your hunter mentality to proactively seek out new business opportunities. Deal Execution: Lead the end-to-end sales process, from initial contact to contract negotiation and closing, ensuring timely and successful deal execution. Quota Attainment: Consistently meet or exceed quarterly and annual sales quotas, demonstrating a track record of delivering results in a fast-paced environment. Strategic Account Execution: Develop and maintain relationships with key decision-makers within Agency partner companies, driving strategic engagement and long-term partnership. B2B Value Selling: Utilize the MEDDICC sales framework to effectively communicate the value of our solutions, aligning with customer needs and driving complex sales cycles to a successful close. Advertising Technology Domain Experience: Leverage your domain knowledge to tailor solutions that address the unique challenges and opportunities within the advertising technology sector. Team Collaboration: Work closely with internal teams, including marketing, product, and customer success, to ensure a seamless customer experience and drive cross-functional initiatives. Competitive Intelligence: Stay informed about industry trends, competitor activities, and market dynamics to strategically position our offerings and win in a competitive landscape. Negotiation and Closing: Demonstrate exceptional negotiation skills, securing favorable terms for both the company and the customer while ensuring mutual success. Hunter Mentality: Approach challenges with a fearless mindset, continuously seeking new opportunities to drive growth and achieve sales targets. What you bring to the role: Experience: 7+ years of experience in complex B2B enterprise sales, preferably in the SaaS and/or Advertising Technology sectors, supporting an Agency partner driven model. Proven Track Record: Demonstrated history of consistent quota overachievement and a strong ability to close complex, high-value deals. Sales Methodology: Expertise in value-based selling methodology and experience with the MEDDICC sales framework. Domain Expertise: In-depth knowledge of the Advertising Technology industry and the ability to translate technical solutions into business value for enterprise customers. Mindset: Fearless, constant learner, results-oriented, and driven by a hunter mentality. Collaboration: Strong team player with excellent communication and interpersonal skills, able to work effectively in a collaborative, cross-functional environment. Negotiation Skills: Exceptional negotiation and closing skills, with a strategic approach to securing business and building long-term partnerships. Education: Bachelor’s degree in Business, Marketing, or a related field preferred. Why join us?: Innovative Environment: Be part of a forward-thinking company that is shaping the future of media measurement. Growth Opportunities: Take your career to the next level with ample opportunities for professional development and advancement at a technology company that is disrupting an extremely relevant category. Collaborative Culture: Work in a supportive, team-based environment where your contributions are valued and recognized. Competitive Compensation: Enjoy the competitive salary, performance-based incentives, and comprehensive benefits that you’d expect as a strategic experienced enterprise seller. #LI-MV1 #LI-Hybrid #LI-Remote Please note, we are currently considering applicants based in NYC, Atlanta, Denver, Seattle, or Boston. Candidates located in NYC will be expected to follow our hybrid work policy; all others locations will be considered remote. At DISQO, we pride ourselves on having a positive, performance-oriented workplace that includes a flexible hybrid approach, competitive medical benefits, and an amazing vacation policy. Read more about our culture on Glassdoor . You can learn more about what’s happening at DISQO by visiting the DISQO Developer Blog or the DISQO Company Blog . Perks & Benefits: ·100% covered Medical/Dental/Vision for employee, competitive dependent coverage ·Equity ·401K ·Generous PTO policy ·Flexible workplace policy ·Team offsites, social events & happy hours ·Life Insurance ·Health FSA ·Commuter FSA (for hybrid employees) ·Catered lunch and fully stocked kitchen ·Paid Maternity/Paternity leave ·Disability Insurance ·Travel Assistance Program ·24/7 Counseling Services offered to Employees Note: The benefits noted above are for full time US based employees only. DISQO is an equal opportunity employer. Discovery, innovation, and growth are possible when we open ourselves to new possibilities, perspectives, and approaches. That’s why, at DISQO, we welcome, support, and empower individuals from diverse backgrounds. Exceptional teams are rooted in extraordinary people, each with a unique story and a compelling set of skills. DISQO does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. *Recruiting firms that submit resumes to DISQO without first entering into a written contract will not be entitled to any compensation on candidates referred by that firm.

Posted 30+ days ago

DISQO logo
DISQONew York, NY
DISQO is an Experience AI Platform that helps brands create more meaningful interactions by providing accurate and authentic insights into every brand experience. We achieve this by connecting everyday consumers with the brands they value, capturing their sentiment and journeys and then utilizing AI to provide brands with actionable insights. DISQO is changing the way that the world’s largest brands, agencies and media companies increase the effectiveness of their advertising to grow their brands. Our mission is to build the world’s most trusted platform that fuels brand growth. When you join DISQO Nation, you join a community that values trust, transparency and innovation. We invest in our employees and apply a bottom-up management approach, rooted in the concept of servant leadership. We approach each day eager to learn, grow, and make a lasting impact. Best of all, we have fun while doing it! We're passionate about Ad Measurement and Brand Effectiveness and are looking for a high-energy sales leader to drive growth. What you will do: Collaborate with the CRO and leadership to shape go-to-market strategies for our ad measurement products. Lead and manage a US based sales team to drive profitable growth across all target verticals. Recruit, onboard, and develop sales team members. Develop territory and account playbooks to meet sales targets. Oversee and optimize sales team structure for growth and scalability. Establish and monitor compensation and incentive programs. Deliver accurate sales forecasts and optimize sales processes. Track performance metrics across prospecting, pipeline, and sales execution. Collaborate cross-functionally to enhance team efficiency and culture. Work with sales enablement to refine and educate the sales team for GTM success. Monitor market trends and competitor activities, reporting insights to leadership. Leverage your network to drive new business opportunities. Represent DISQO at key industry thought leadership events What you bring to the role: 7+ yrs of sales management/leadership experience in SaaS (preferably Martch/Adtech) AdTech platform knowledge (DSP, SSP, Publisher) and how they work and where they fit into the ecosystem are highly desirable. Proven ability to lead teams of 5-7+ salespeople, consistently exceeding sales goals. Experience with recruiting, onboarding, and mentoring sales talent. Familiarity with MEDDPICCC sales methodology is highly desirable. Expertise in salesforce.com and sales enablement tools. Strong presentation and relationship management skills. A proactive problem solver with a hunter mentality and the ability to engage key decision-makers. Demonstrated ability to manage cross-functional relationships internally and externally. #LI-MV1 At DISQO, we pride ourselves on having a positive, performance-oriented workplace that includes a flexible hybrid approach, competitive medical benefits, and an amazing vacation policy. Read more about our culture on Glassdoor . You can learn more about what’s happening at DISQO by visiting the DISQO Developer Blog or the DISQO Company Blog . Perks & Benefits: ·100% covered Medical/Dental/Vision for employee, competitive dependent coverage ·Equity ·401K ·Generous PTO policy ·Flexible workplace policy ·Team offsites, social events & happy hours ·Life Insurance ·Health FSA ·Commuter FSA (for hybrid employees) ·Catered lunch and fully stocked kitchen ·Paid Maternity/Paternity leave ·Disability Insurance ·Travel Assistance Program ·24/7 Counseling Services offered to Employees ·Access to personal and professional growth tools - Calm App & LinkedIn Learning Note: The benefits noted above are for full time US based employees only. DISQO is an equal opportunity employer. Discovery, innovation, and growth are possible when we open ourselves to new possibilities, perspectives, and approaches. That’s why, at DISQO, we welcome, support, and empower individuals from diverse backgrounds. Exceptional teams are rooted in extraordinary people, each with a unique story and a compelling set of skills. DISQO does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. *Recruiting firms that submit resumes to DISQO without first entering into a written contract will not be entitled to any compensation on candidates referred by that firm.

Posted 30+ days ago

T logo
Trade DeskNew York, NY

$137,300 - $251,800 / year

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day. So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk! As Director , Global P eople Advisory Operations , you will serve as a strategic program manager and operational partner within the People team, supporting scalable initiatives that enhance employee experience, operational efficiency, and data-driven decision-making. You will work closely with People Advisory Partners (PAP) , Talent, Inclusion & Belonging , Legal, and business leaders to help deliver high-impact programs and ensure alignment with The Trade Desk’s global people strategy . You will support the PAP Lead ership for NAMER, EMEA, and APAC ensuring consistency in practices and provide the essential scaffolding needed to manage large scale, complex global implementations. What you'll do: Program & Project Management Lead execution of key global people programs (e.g., performance management, capacity planning, productivity initiatives, and support of other business facing HR programs, etc). Develop supporting project plans, functional roadmap to support PAP strategic direction, timelines, and stakeholder communications to ensure successful delivery. Manage cross-functional initiatives with clear milestones, risk mitigation strategies, and post-launch evaluations. Translate strategic direction and planning vision into actionable plans and timelines. Operational Excellence & Rigor Optimize PAP processes and workflows for efficiency and scalability. Experienced in resource allocation and capacity planning aligned with most impactful business outcomes Monitor and report on key metrics (KPIs, SLAs) to drive continuous improvement. Act as a connector between business needs and People team capabilities, ensuring scalable and proactive support. Identify and implement process improvements across the employee lifecycle. Monitor service delivery metrics (e.g., SLAs, case resolution times) and drive continuous improvement. Cross-Functional Collaboration Partner with Centers of Excellence (e.g., People Solutions, Talent, DEI, Total Rewards) to deliver integrated solutions, align on expectations, clear communication on priorities and resource allocation. Coordinate all group communication to external COEs to foster open collaboration and transparency Liaise with Legal, Finance, and IT to ensure compliance and alignment. Change Management & Risk Mitigation Support change initiatives across teams, including communication and training. Assist in managing sensitive employee matters and ensuring compliance with employment law. Data & Insights Responsible for capacity planning and measurement of PAP Productivity metrics across global functions Analyze trends and provide insights to People Operations leadership. Correspondence & Communication Draft and manage communications for people programs, including executive updates, employee-facing materials, and change management messaging. Ensure clarity, consistency, and alignment with brand voice across all People Ops communications including communications globally to PAP teams Organize strategic planning cadence and activities to ensure proactive planning with business facing teams as well as internal stakeholders Who you are: 10+ years of proven success in managing complex HR programs in AdTech or high-growth tech environments. 10+ years of HR business partnering experience in high-growth and rapidly scaling environments Strong analytical skills with experience in tools like Workday, Tableau, Power BI, or Excel. Excellent written and verbal communication skills, with experience crafting executive-level correspondence. Ability to manage multiple priorities, lead through ambiguity, and influence cross-functional stakeholders. #LI-JK1 The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. CO, CA, IL, NY, WA, and Washington DC residents only: In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is The Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as sales-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan. The Trade Desk also offers a competitive benefits package. Click here to learn more. Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $137,300 — $251,800 USD As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive. Please reach out to us at accommodations@​thetradedesk.​com to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process. When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions.

Posted 2 weeks ago

T logo

Technical Field Specialist

TSMGNew York, NY

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Job Description

Technical Field Specialist will serve as the in-field coordinator of programs, both collecting data hands-on and guiding the work of less technical field operators to ensure that the operation is running smoothly and according to requirements communicated by the Field Operations Manager and Operations Lead and by the Client Program Managers and Engineers.

This role offers an exciting opportunity to support leading-edge work being done at a top tier technology company.

Preparation Responsibilities:

  • Collaborating with the Project Manager/Workflow Lead and Operations Lead on intake, documentation, staffing, and scheduling of new client pilot requests.
  • Writing pilot project charters.
  • Documenting and validating operational workflows.
  • Conducting in-field operator training.
  • Reviewing device configuration requirements (e.g., OS versions, user accounts, settings, installed apps, connectivity).
  • Communicating with Operations Lead, Tools POC, QC, MIS, and Client Program Managers/Engineers for clarification and validation.
  • Ensuring devices are properly configured and capable of collecting and transmitting data to backend systems.
  • Testing, troubleshooting, and resolving device and backend setup issues before pilot start.
  • Performing triage and initial debugging of technical issues.
  • Resolving issues directly or escalating by opening and tracking bugs assigned to Client staff.
  • Obtaining and configuring required devices for field operators.

In-Field Responsibilities:

  • Conducting trial runs to validate device performance and backend connectivity.
  • Partnering with client staff to debug and resolve technical issues encountered in the field.
  • Engaging Client Program Managers and Engineers when required.
  • Leading and conducting in-field data collection activities.
  • Providing frequent status updates during field operations.
  • Addressing and resolving technical issues, including extracting device diagnostic logs and escalating as needed.
  • Triaging and debugging technical problems in real-time.
  • Opening and tracking bugs with appropriate Client personnel.

Post-Operations Responsibilities:

  • Documenting and reporting on pilot results.
  • Reporting downtimes, tool issues, and bugs affecting pilot performance.
  • Sharing observations, feedback, and opportunities for process improvement and automation.
  • Verifying successful data transfer to backend systems.
  • Engaging the staff and Client Program Managers/Engineers to ensure complete issue resolution.
  • Following up to close open bugs.
  • Participating in data analysis and extraction as needed.
  • Proactively identifying opportunities for program and workflow improvements.

Key requirements:

  • BA/BS degree or a minimum of 2–3 years of relevant testing or support experience.
  • At least 1 year of QA testing or technical support experience with mobile applications.
  • Familiarity with mobile and web technologies, as well as organizational tools such as Google Spreadsheets and Excel.
  • Knowledge of SQL and JavaScript is a plus.
  • Ability to work on foot for extended periods and in various indoor/outdoor conditions and weather.
  • Strong verbal and written communication skills in English, with the ability to collaborate across local and global teams.
  • Demonstrated teamwork and collaboration skills.
  • Professional demeanor and ability to represent the company appropriately.
  • Comfortable working in a fast-paced environment.
  • Valid driver’s license and the ability to drive or use alternative transportation for fieldwork at various locations (e.g., client offices, stores, malls).
  • Quick learner with the aptitude for understanding new technologies.
  • Excellent organizational skills and strong attention to detail.
  • Strong analytical and problem-solving abilities.
  • Ability to meet deadlines and take ownership of assigned tasks.
  • Capable of documenting testing results clearly and systematically.
  • Ability to create or improve workflows and identify areas for operational improvement.

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