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Canary Technologies logo
Canary TechnologiesNew York, NY

$161,000 - $207,000 / year

About Us Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500 company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work - and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the Role As an Customer Success Manager, Strategic Global Brands, you will serve as the strategic owner of Canary's largest and most complex enterprise hotel groups. You will quarterback across deployments, expansions, and adoption initiatives-ensuring that Canary delivers measurable value and becomes a long-term strategic partner to our enterprise customers. You will collaborate closely with the Enterprise Implementation Manager (responsible for deployment and integrations) and Enterprise Sales (responsible for expansion and new product revenue). Your role is to align these workstreams to customer goals, foster strong executive relationships, and drive long-term account success. Responsibilities Serve as the strategic owner of assigned enterprise accounts, maintaining long-term executive and operational relationships. Quarterback across workstreams, coordinating with the Enterprise Implementation Manager (deployments) and Sales (expansions). Lead strategic account planning: develop success plans tied to brand-level outcomes and property-level adoption. Conduct regular executive business reviews, providing insights, surfacing risks, and identifying opportunities for deeper partnership. Ensure smooth transitions from deployment to adoption by partnering with the Implementation Manager. Monitor product usage and adoption across large portfolios; intervene to mitigate risks and drive outcomes. Partner with Sales to uncover and execute expansion opportunities, ensuring seamless customer experience through the sales cycle. Advocate for customer needs internally by partnering with Product, Engineering, and Support to influence roadmap and resolve escalations. Promote customer advocacy, transforming satisfied brands into champions of Canary. Qualifications BA/BS degree. 5+ years in Enterprise Customer Success, Account Management, or Strategic Consulting-preferably in hospitality technology or SaaS. Proven ability to manage complex, multi-stakeholder enterprise accounts. Strong executive communication skills with the ability to influence C-level stakeholders. Experience in strategic planning and account growth within global or multi-property enterprises. Collaborative mindset, with proven ability to work cross-functionally with technical and commercial counterparts. Strong problem-solving skills and ability to manage competing priorities in fast-paced environments. Project Management Professional (PMP) certification or equivalent experience is a plus. $161,000 - $207,000 a year The On-Target Earnings Range for this role is $161,000 - $207,000. This OTE figure includes a competitive base salary and target variable compensation. Compensation is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. This role may also include the opportunity to earn a discretionary bonus and/or equity. We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

Posted 30+ days ago

P logo
Planet Fitness Inc.New York, NY

$17+ / hour

In order to be considered as a candidate for this position, it is required you complete the 2nd step application. Upon clicking "Submit Application", you will be directed to this 2nd step"* Job Summary The Overnight Custodian / Cleaner will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience. Essential Duties and Responsibilities Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor. Stock locker rooms with proper supplies/paper products. Properly dispose of trash and maintain the trash cans. Clean/dust items high off the ground (i.e., ceiling fans, TVs, rafters) Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager. Follow "Lost and Found Policy" and turn in lost member property to the Club Manager/Assistant Club Manager immediately. Qualifications/Requirements Custodial experience is preferred. Must be 18 years of age or older. Punctuality and reliability is a must. Ability to work overnights. Honesty and exceptional work ethic. Ability to solve problems independently. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent preferred. Physical Demands Continual standing and walking during shift. Must be able to occasionally lift over 80 pounds. Will encounter toxic chemicals. Frequent cleaning and sanitizing of equipment and facilities. Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks. Why Join Planet Fitness? Philosophy We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built. Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters, but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ). Mission Statement At PF Supreme, we've worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits. Job Benefits include Free Black Card gym membership. Career growth opportunities. Discounts on merchandise sold at the club. Benefits including: medical, 401k, and supplemental insurance. Discounts on movie tickets, theme parks, hotels, attractions, and much more. Compensation: $16.60 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 2 days ago

S logo
Seneca ResortsNiagara Falls, NY

$16+ / hour

The Cook is expected to have the ability to perform both large volume cooking and small quantity cooking. The Cook must have the ability to follow production sheets and recipes accurately. It is essential that they maintain a clean and safe work environment. All functions will be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Complete prep work such as cutting/preparing food items that are needed. Prepare and heat soups and sauces, meats, starches, fish, seafood & vegetables. Perform back-up functions for the front line such as preparing and assembling dishes for front cooks and servers. Prepare menu items to order as needed during high volume periods. Notify Sous Chef in the event that supplies are running low. Prepare all food items with strict adherence to food specifications set out in recipe manual. Assemble supplies and equipment needed for daily cooking activities. Review production schedule to determine food requirements including variety and quantity of food preparation. Follow production sheets and other records as required. Maintain clean work areas, utensils, and equipment. Regulate temperatures of ovens, broilers and grills. Use a variety of pots, pans, and equipment to prepare food. Maintain proper food temperatures in accordance with regulatory and/or ServSafe standards Properly label, date & rotate all products to ensure safe keeping and sanitation. Ability to work in harmony with others under a strenuous environment. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. Must complete all required SGC Training programs within nine (9) months from commencement of employment. Attend all necessary meetings. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule. QUALIFICATIONS/REQUIREMENTS: Education/Experience: Must be 18 years of age or older upon employment. High school diploma or equivalent preferred. One (1) year experience in professional food service preferred. Basic fundamentals of cooking skills required. Previous customer service preferred. Language Skills and Reasoning Ability: Must possess excellent communication skills, including the ability to read, write and speak effectively to employees as well as customers. Must have the ability to deal effectively and interact well with the customers and employees. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. Must be able to stand, walk and move through all areas of the casino. Maintain physical stamina and proper mental attitude to work under pressure in a fast paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Work involves moderate exposure to hot and cold temperatures and/or loud noises. Moderate physical activity is required along with the handling of objects up to fifty (50) pounds Work environment involves some exposure to physical risk, which requires following basic safety precautions. Salary Starting Rate: $15.61 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.

Posted 30+ days ago

F logo
Fox CorporationNew York, NY

$53+ / hour

OVERVIEW OF THE COMPANY Fox TV Stations FOX Television Stations owns and operates 29 full power broadcast television stations in the U.S. These include stations located in 14 of the top 15 largest designated market areas, or DMAs, and duopolies in 11 DMAs, including the three largest DMAs (New York, Los Angeles and Chicago). Of these stations, 18 are affiliated with the FOX Network. In addition to distributing sports, entertainment and syndicated content, our television stations collectively produce approximately 1,200 hours of local news every week. These stations leverage viewer, distributor and advertiser demand for the FOX Network's national content. JOB DESCRIPTION Chief/Lead Engineer This position is for an experienced and highly skilled Chief/Lead Engineer to manage the building's operational systems and HVAC staff. The ideal candidate has extensive experience in HVAC, plumbing, and fire safety systems, and can effectively lead a team and work with outside contractors. Key Responsibilities Operation, Maintenance & Repair: Perform daily operation, maintenance, and repair of all air conditioning systems, plumbing systems, heating systems, refrigeration plant, and cooling towers. Fire & Safety Systems: Inspect and maintain fire prevention equipment, including fire pumps, standpipes, sprinkler systems, Class E fire alarms, and fire suppression systems. Supervision: Supervise HVAC staff, assign and manage daily worker orders, and oversee ongoing preventive maintenance to ensure efficient building operations and timely work completion. Monitor BMS and work order management system. Responsible for training new and existing staff in addition to generating weekly schedules to ensure adequate coverage. Maintain active logs and detailed record keeping for fire systems and all mechanical equipment. Contractor Coordination: Collaborate with outside contractors on HVAC and plant-related equipment. Additional Duties: Perform other duties assigned to support building operations. Communication: Keep management informed of all situations. Required Qualifications Experience: A minimum of five years of experience in HVAC plant operation, with at least three years serving in an Assistant Chief Engineer or Chief Engineer position. Certifications Required: Certified Operating Engineer with a RSOE Q-01 FDNY COQ and Universal EPA certification. The following FDNY Certificates of Fitness (COFs) will be required within five months of hire: F-89 Fire Safety Director COF S12 Citywide Sprinkler Systems COF S13 Citywide Standpipe System COF P98 Fuel Oil Piping & Storage Systems COF A35 Operation and Maintenance of Air Compressors P99 Low Pressure Oil Burner Operators COF B29 Supervision of Battery Systems COF S95 Supervision of Fire Alarm Systems COF Technical Knowledge: Proficiency with Class E fire alarm systems and fire suppression systems. Proficient in HVAC system troubleshooting and hands on repairs. Knowledge of water treatment procedures for all closed-loop and house water systems. Experience with Building Management Systems (BMS). Minor plumbing experience, including repairing flushometers, toilets, and faucets, and unclogging drains. Proficiency with Windows PC, tablets, Microsoft Office, and work order software. Physical & Work Requirements: Must be able to work flexible hours and various shifts, including overnights and cover call outs. Ability to lift up to 50 pounds and work outdoors. Excellent communication skills and the ability to work effectively with managers and staff. Candidate will be required to join I.U.O.E. Local 30 union. Pursuant to state and local pay disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience and in accordance with the applicable union collective bargaining agreement is: $53.00 per hour. Additional benefits is in accordance with the applicable collective bargaining agreement. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law. Pursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $53.00 per hour. This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement. View more detail about FOX Benefits.

Posted 30+ days ago

Fonoa logo
FonoaNew York, NY

$65,000 - $75,000 / year

At Fonoa, we are transforming how digital-first companies stay tax compliant. We provide simple and modular API solutions that easily integrate into any existing workflow. Through our technology-first approach, we reduce manual processes, increase compliance and reduce the cost of operations when transacting and scaling internationally. We are solving one of the largest yet unsolved problems in global e-commerce. Our tax automation software enables companies such as Uber, Zoom, Booking.com, Squarespace, and Rappi to expand their international offerings more quickly and stay tax compliant. As a Sales Development Representative, you will focus on consulting and educating enterprise organizations. With the training and insights you gained upon joining the team. You will apply your extensive knowledge of our solutions and leverage our strategic partnerships to help our customers understand why we would be a strategic partner in heightening their tax endeavors. In this role, you will partner closely with Account Executives to support, research, and prospect target clients and aim to secure qualified sales opportunities. You will be accountable for your daily activity and outbound communications and work with internal stakeholders at Fonoa to collaborate and achieve success effectively. You will have the autonomy and creative freedom to bring new ideas to the table and create new ways for us to target and meet with future clients effectively. You will receive comprehensive training on our product, our approach to strategic selling, and best practices for researching, targeting accounts, and managing interactions/conversations with clients. This is a fantastic opportunity to join an early-stage, hyper-growth, VC-backed vendor disrupting an archaic industry. What you will be doing: You will identify and generate new business opportunities within a defined territory/industry You will use various communication tools, such as LinkedIn, phone communications, and emails to effectively prospect and educate future customers Drive brand and product awareness in the market Work towards Monthly and Quarterly sales objectives Schedule qualified appointments for the Account Executives Keep our CRM tool up to date (Salesforce) Present a balanced approach to outbound communications, relationship development, sales process, and appointment setting You would be a great fit if: You have 1+ years of professional or commercial experience with a track record of success You have excellent verbal and written communication skills in English - But any other language skills are a huge plus You possess a great understanding of best practices when it comes to approaching sales, prospect management, sales cycles, and cadences You have an understanding of sales methodologies You have a builder mindset and can work autonomously to achieve objectives You are comfortable working in an office environment Fonoa is committed to fair and equitable compensation practices. The US base salary range for this full-time position is $65000 - $75000+ commission+ equity + benefits, and represents Fonoa's good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will depend on a variety of factors unique to each candidate, including but not limited to, the candidate's years of experience, qualifications, relevant skill set, certifications, and geographic office location. Pay ranges may vary in different regions based on local market conditions and cost of labor. To learn more about life at Fonoa and our benefits, please visit fonoa.com/careers. Additional InformationEqual Opportunity Statement At Fonoa, we seek candidates from a wide range of backgrounds and perspectives, and we are proud to be an equal opportunity employer. We consider qualified applicants for employment without regard to race, color, religion, creed, gender, national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, military or veteran status, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender expression or identity, sexual orientation, citizenship, or any other legally protected status. Fonoa is committed to fostering an inclusive and accessible workplace where everyone has the opportunity to thrive. We comply with the requirements of all applicable California and federal employment laws, including those protecting disabled individuals. If you require a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us via email at people-ops@fonoa.com and describe the specific accommodation needed due to a disability-related limitation. Examples of reasonable accommodations include, but are not limited to: Receiving application materials in an alternate format Conducting interviews in an accessible location Being accompanied by a service animal Having a sign language interpreter present during interviews We respond to accommodation requests within three business days. Please note that non-disability related inquiries, such as application status follow-ups, may not receive a response through this channel. Fonoa will not discharge or otherwise discriminate against employees or applicants for discussing or disclosing their own pay or the pay of another employee or applicant. However, employees who have access to compensation information as part of their essential job functions may not disclose this information to others who do not have access, unless it is: In response to a formal complaint or charge In furtherance of an investigation, proceeding, hearing, or legal action Consistent with Fonoa's legal obligations to disclose such information As part of the recruitment process at Fonoa, we process your personal data in accordance with our Privacy Notice for Job Applicants. This notice explains how and why your data is collected and used, and how you can contact us if you have any concerns.

Posted 2 weeks ago

S logo
Sundance Consulting, Inc.New York, NY

$25 - $35 / hour

Matrix New World Engineering, a part of True Environmental and its partner firms, have united their strengths to establish the nation's premier environmental and engineering services consulting firm. This powerhouse organization offers an extensive range of services aimed at revolutionizing the built environment and preserving the natural one. Its diverse expertise encompasses environmental remediation, urban planning, engineering iconic coastal and marine structures, developing sustainable energy sources, and pioneering resource extraction methods. Explore further at www.MWNE.com and True-Environmental.com to discover the full scope of our capabilities. We are seeking an experienced Survey CAD Technician/Specialist to support our Land Survey group in preparing high-quality survey deliverables for New York City and State agency projects. The ideal candidate will have a strong background in AutoCAD Civil 3D, and or MicroStation, solid understanding of survey workflows, and hands-on experience working on projects for MTA, DDC, DEP, DOT, Parks, and other public agencies. Pay is 25-35/hr, but can be flexible for the right person. What you'll do Draft and produce survey drawings including topographic, boundary, ALTA/NSPS, right-of-way, and utility surveys in compliance with agency standards. Process field data and generate accurate base maps and digital terrain models (DTMs). Ensure CAD deliverables meet NYC agency CAD standards, coordinate systems, and layer naming conventions. Collaborate with field crews, project managers, and engineers to maintain data consistency and resolve discrepancies. Prepare record maps, easement maps, as-built drawings, and legal description exhibits. Organize and manage CAD files and survey data efficiently across multiple projects. Support proposal and QA/QC efforts by maintaining documentation and CAD templates. Minimum Qualifications 5+ years of CAD drafting experience in land surveying or civil design. Proficiency in AutoCAD Civil 3D (required); familiarity with MicroStation. Demonstrated experience with New York City and State agency projects (MTA, DDC, DEP, DOT, Parks, etc.). Strong understanding of survey data processing, coordinate systems, and geospatial references. Preferred Qualification Excellent attention to detail, communication, and organizational skills. Ability to work independently while coordinating with multi-disciplinary teams. Associate degree or higher in Surveying, Civil Technology, or related field preferred. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Posted 30+ days ago

Headway logo
HeadwayNew York, NY

$152,150 - $179,000 / year

Headway's mission is a big one - to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don't accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. Headway was founded in 2019. Since then, we've grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We're a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. About the role: Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide. The IT team at Headway is an essential function at Headway that builds operational efficiency into everything we do, giving our organization the tools needed to achieve our goals of reshaping mental healthcare. In this role, you'll have the unique opportunity to be a builder - helping us optimize our collaboration SaaS platforms, enable Headway employees to leverage AI, and serve as a subject matter expert in Atlassian. You'll love this role if you want to: Partner with Security and Privacy on best practices as we implement AI tools into Headway's ecosystem. Drive technical roadmap for implementing company wide AI tools, such as Glean, and enabling SaaS native AI tools (e.g. Slack AI, Atlassian AI, etc.) to boost employee productivity and company velocity. Partner cross functionally to support usage and optimization of Atlassian Suite. Manage application hygiene and security through routine audits, and enforce best practices for access control. Develop and uphold standard procedures and best practices for employee lifecycle management, especially onboarding and offboarding processes. Maintain documentation for all core applications and processes. Address and resolve application-related incidents and service requests. Work collaboratively with cross-functional teams to develop scalable automations across the company. You may be a good fit if you: An experienced SaaS environment expert with 5+ years in a fast paced, supporting a distributed workforce, serving as an escalation point for mission critical business applications. Have driven implementation of AI tooling across an organization while following AI governance best practices Possess subject matter expertise in workflows and integrations with a focus on Atlassian Suite; you've led to completion projects to integrate systems leveraging APIs or workflow automation tools to streamline processes and reduce manual overhead. You've driven organization change by leading or playing a significant role in large scale company deployments that impact all or majority of the workforce. You excel at partnering with stakeholders across the business to synthesize and present technical solutions that drive business efficiency. You practice methodical project ownership and management with autonomy by consistently planning and executing work with visibility. Are a team player who actively seeks and provides feedback with a growth mindset. Stay up-to-date on the latest technology / privacy best practices and requirements. Tools we use: Identity and Access Management: Okta, Lumos Email and Messaging: Gmail and Slack Document Creation and Collaboration: Google Workspace, Confluence Credential Management: 1Password Ticketing: Jira Service Desk, ZenDesk, Jira Projects Project Planning: Jira Endpoint Management: JAMF, InTune, ChromeOS, Kolide Our interview process: After you apply to Headway, here are some details of what to expect during the interview process. Initial screen: You'll connect with someone in recruiting so you can learn more about the team, Headway's mission and exciting growth, and we can get a better idea of your background. First round: You'll meet with the IT Manager to discuss your previous experience, and do an initial technical screen. Final rounds: You'll meet several team members for technical and non-technical interviews, and leave with a fuller picture of what it's like to work at Headway. References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members! The expected base pay range for this position is $152,150 - $179,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for performance-based variable compensation and an equity grant, depending on the position and level. We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential. Benefits offered include: Equity compensation Medical, Dental, and Vision coverage HSA / FSA 401K Work-from-Home Stipend Therapy Reimbursement 16-week parental leave for eligible employees Carrot Fertility annual reimbursement and membership 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st Flexible PTO Employee Assistance Program (EAP) Training and professional development #LI-EM1 We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem - across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview. Headway employees work remotely across the US, with the option to work from offices in New York City, San Francisco and Seattle. Headway participates in E-Verify. To learn more, click here. We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem - across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview. Headway participates in E-Verify. To learn more, click here.

Posted 30+ days ago

Lindblad Expeditions Holdings Inc. logo
Lindblad Expeditions Holdings Inc.New York, NY
WHO WE ARE Lindblad Expeditions is a pioneer in the Expedition Travel space, with a legacy of exploration and discovery spanning decades. From taking the first citizen explorers to Antarctica in 1966, to opening the Galápagos and Easter Island to tourism, to launching our innovative partnership with National Geographic in 2004, our mission has always been to connect travelers with the world's most extraordinary places. Today, our fleet of 16 ships takes nearly 25,000 guests annually to some of the planet's most remote and pristine locations. At Lindblad Expeditions, we do whatever it takes to ensure our guests experience the "Exhilaration of Discovery." POSITION SUMMARY The Finance Transformation & Systems Manager plays a key role in modernizing the company's financial systems, processes, and data environment. This role serves as the bridge between Finance, IT, and business stakeholders by owning core financial applications, driving process optimization, and ensuring scalable, well-controlled systems that support timely and accurate financial reporting. The ideal candidate combines strong accounting process knowledge with systems expertise and a continuous-improvement mindset. This individual will lead initiatives that enhance automation, strengthen controls, and improve efficiency across the Finance organization. KEY RESPONSIBILITIES *Financial Systems Ownership & Governance: Serve as the primary administrator and subject-matter expert for key financial systems (ERP, subledgers, reporting tools, close automation tools).Oversee system configurations, upgrades, enhancements, and integrations, ensuring proper testing, documentation, and change controls.Partner with IT to manage issue resolution, system performance, and reliable data flows across platforms.Collaborate with IT to establish and maintain governance standards, including user access protocols, data integrity controls, and system documentation. Transformation & Process Optimization: Lead cross-functional finance transformation initiatives focused on automation, simplification, and standardization.Evaluate current processes and identify opportunities to leverage technology to reduce manual work and streamline close activities.Serve as project manager for system implementations, new module deployments, or integration efforts with other business systems.Drive adoption of new system functionalities and ensure proper training for end users. Systems Strategy & Roadmap: Document and maintain the full financial systems landscape, including integrations, data flows, and dependencies.Develop and manage the multi-year systems roadmap aligned with business growth, accounting needs, and internal controls.Partner with leadership (Controller, CFO, IT, FP&A) to assess future-state requirements and translate them into prioritized initiatives.Track ongoing system performance metrics and ensure continuous improvement. Controls, Compliance & IT General Controls: Partner with the SOX Manager to oversee design and performance of ITGCs across financial applications.Coordinate and support internal/external audit requests related to system controls, configurations, and change management.Maintain process and system documentation to support compliance requirements.Monitor risks related to system access, segregation of duties, and data security.Lead remediation efforts for any system-related control deficiencies QUALIFICATIONS 5-7 years of progressive experience in accounting, financial systems, or finance transformation roles. Strong understanding of accounting processes, controls, and month-end close activities. Experience with ERP systems and related finance applications; implementation or enhancement experience required. Demonstrated ability to lead cross-functional projects and drive process improvements. Excellent communication and stakeholder management skills across Finance, IT, and business teams. Strong organizational, multitasking, and time management skills. Must be available to work onsite at least 3 days per week in our New York City-area office. $120,000 - $120,000 a year Annual bonus eligibility, up to 10% DISCLAIMER STATEMENT This job description is intended only to describe the general nature and level of work being performed by an employee in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required or persons so classified or assigned.

Posted 4 days ago

STV Group, Incorporated logo
STV Group, IncorporatedEmpire State Building, NY

$91,314 - $121,752 / year

STV currently has an exciting opportunity for a Project Officer to join our Construction Management group in New York City. The Project Officer will report directly to a Senior Project Officer and play an important role in supporting school construction projects. This position involves performing a wide range of technical and administrative tasks to ensure compliance, accuracy, and timely progress of construction activities. Key Responsibilities Review documents submitted for required City building permits for completeness and accuracy. Provide guidance and support to permit applicants in navigating the filing process with City agencies. Deliver and manage project documents with various agencies for data entry, review, and approval. Collaborate with Plan Examiners to review documents for compliance with City Building Codes. Research existing building status and records at various City agencies. Perform other related tasks as assigned to support project delivery. Minimum Requirements Bachelor's degree in Construction Management, Architecture, Engineering, or related field AND at least 5 years of industry experience. Proficiency in Microsoft Office Suite (Excel, Word). Strong communication, organizational, and problem-solving skills. Why Choose STV? At STV, we take pride in delivering projects that positively impact the communities we serve. As part of our Construction Management group, you'll work on high-profile, meaningful projects in a collaborative and growth-oriented environment. We offer: Competitive compensation and comprehensive benefits package. Opportunities for professional growth, training, and career development. A culture that values teamwork, integrity, and innovation. Compensation Range: $91,314.21 - $121,752.28 Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At STV, we are fully committed to expanding our culture of diversity and inclusion, one that will reflect the clients we serve and the communities we work in, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description we encourage you to apply anyways. You may be just the right candidate for this or other roles. STV offers the following benefits • Health insurance, including an option with a Health Savings Account • Dental insurance • Vision insurance • Flexible Spending Accounts (Healthcare, Dependent Care and Transit and Parking where applicable) • Disability insurance • Life Insurance and Accidental Death & Dismemberment • 401(k) Plan • Retirement Counseling • Employee Assistance Program • Paid Time Off (16 days) • Paid Holidays (8 days) • Back-Up Dependent Care (up to 10 days per year) • Parental Leave (up to 80 hours) • Continuing Education Program • Professional Licensure and Society Memberships STV is committed to paying all of its employees in a fair, equitable, and transparent manner. The listed pay range is STV's good-faith salary estimate for this position. Please note that the final salary offered for this position may be outside of this published range based on many factors, including but not limited to geography, education, experience, and/or certifications.

Posted 2 weeks ago

PwC logo
PwCNew York, NY

$99,000 - $232,000 / year

Industry/Sector Not Applicable Specialism SAP Management Level Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the SAP General team you are responsible for empowering clients to navigate and capture the benefits of their application portfolio while cost-effectively operating and protecting their solutions. As a Manager you lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for securing project success and maintaining exceptional standards. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and principles in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Responsibilities Lead teams and manage client accounts Focus on strategic planning and mentoring junior staff Assure project success and maintain elevated standards Motivate, develop, and inspire team members to deliver quality Coach and leverage team members' unique strengths Manage performance to meet client expectations Identify opportunities that contribute to the firm's success Embrace technology and innovation to enhance delivery What You Must Have Bachelor's Degree 6 years of experience What Sets You Apart In-depth knowledge of SAP applications and solutions Proven success in consulting and implementing SAP projects In-depth SAP consulting knowledge and business process improvement Knowledge of issues in various industry sectors Proficiency in SAP technical development and off-shore resources Proven success in business development and engagement management Clear client relationship and community involvement skills Experience leading engagement teams and coaching staff Clear communication and presentation skills Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

PwC logo
PwCNew York, NY

$99,000 - $232,000 / year

Industry/Sector Health Services Specialism Corporate and Business Strategy Management Level Manager Job Description & Summary A career within Corporate and Business Strategy services, will provide you with the opportunity to help our clients solve their toughest problems and seize essential advantages by defining and evaluating strategies of all types. We analyse business and market trends to explore new approaches that help our clients make tough choices and surpass the competition. At both the business unit and corporate level, we help organisations with organic enterprise growth, pricing and profitability, shareholder value, and sustainable corporate strategies. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Develop new skills outside of comfort zone. Act to resolve issues which prevent the team working effectively. Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. Address sub-standard work or work that does not meet firm's/client's expectations. Use data and insights to inform conclusions and support decision-making. Develop a point of view on key global trends, and how they impact clients. Manage a variety of viewpoints to build consensus and create positive outcomes for all parties. Simplify complex messages, highlighting and summarising key points. Uphold the firm's code of ethics and business conduct. Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: Bachelor Degree Minimum Years of Experience: 5 year(s) experience Preferred Qualifications: Degree Preferred: Master of Business Administration Preferred Knowledge/Skills: Demonstrates extensive knowledge of and/or success in professional services or corporate roles, helping companies define and evaluate corporate and business unit strategies and investment portfolios, reflecting market, competitive and other external drivers. Demonstrates extensive leadership, strategic and creative thinking, problem solving, individual initiative, and the following abilities: Building productive and collaborative relationships with team members and proactively providing and seeking guidance, clarification and feedback; Managing a team to a successful project conclusion through problem solving global, enterprise-wide strategy issues; Building, maintaining, and utilizing networks of client relationships; Communicating cogently in an organized and knowledgeable manner in written and verbal formats; and, Conducting and managing market research and quantitative and qualitative analyses, including the timely synthesis of complex data into meaningful insights and the ability to readily grasp analytical frameworks and employ them effectively to either qualitative or quantitative evidence. Demonstrates extensive-level abilities as a team leader, emphasizing the following areas: Possessing working experience in Payor operations (domain areas such as Medical Management, Population Health Management, Utilization Management, Provider Network Management, Value-Based Contracting, Provider Relations, Quality Improvement, Informatics, ACO operations, etc.) to help payors and providers manage their medical costs, quality, and experience; Possessing working experience in Clinical Analytics, Medical Economics, and/or Population Health Analytics or working in collaboration with related functions; Possessing working experience with Population Health Management technologies and approaches (e.g., high-risk user stratification tools, cost/quality/utilization trend analysis, provider performance tools); Possessing working knowledge and experience in software development, implementation, and optimization to accurately translate clinical and business requirements into engineering design documents and instructions; Possessing experience in project management and product development life cycle management specifically in healthcare product design and development to support care management and delivery workflows; Possessing understanding of global trends for health organizations utilizing pragmatic approaches to achieve sustainable financial functions, consumer experience, and operating models; Possessing experience managing and advising healthcare executive leadership or has direct experience from former position; and, Understanding Medicare Stars performance across different markets and helping to develop strategies and programs to match those needs. Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 3 weeks ago

Ivy Rehab logo
Ivy RehabWhite Plains, NY
Position Summary: Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient. Job Description: GENERAL APPLICATION We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits. ivyrehab.com

Posted 30+ days ago

Retro Fitness logo
Retro FitnessDeer Park, NY
Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Training & development Vision insurance Wellness resources At Retro Fitness, we bring energy, fun, and authenticity to every class we lead. As a Group X Instructor, you're not just running a workout-you're driving community, helping people feel welcome, and inspiring results. Why This Role Matters:Classes are a key part of the Retro member experience. When you lead the room with confidence, energy, and care, it creates loyalty and excitement that keeps people coming back. What You'll Do: Teach scheduled classes with high energy, clear instruction, and strong pacing Provide full workouts that include a warm-up, main class content, and cool-down/stretch Cue proper form, offer modifications, and maintain safety for all fitness levels Arrive early to prep music, equipment, and space Build participation by connecting with members before and after class Keep class rosters, report participation, and communicate regularly with leadership Maintain the Retro Fitness brand and energy throughout all interactions What You'll Need: Current CPR/AED certification (required) Group Fitness Certification from AFAA, ACE, NASM, ISSA, or equivalent (required) 1+ year of teaching experience preferred Positive attitude, team mindset, and strong communication skills Reliability and professionalism-your class needs to count on you Ability to lift/move small equipment (step platforms, dumbbells, etc.) Perks & Benefits: Free Retro Fitness membership Flexible weekly scheduling Discounted continuing education or certifications Opportunities to grow with a fast-paced brand"

Posted 30+ days ago

M logo
Metropolitan Transportation AuthorityNew York, NY

$90,100 - $103,795 / year

Position at MTA Headquarters POSTING NO. 11968 JOB TITLE: Hearing Officer DEPT/DIV: Labor Relations/Departmental Hearings and Investigations WORK LOCATION: 420 Lexington Avenue FULL/PART-TIME Full-Time SALARY RANGE: $90,100 - $103,795 DEADLINE: Until filled The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation's largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date. SUMMARY: To assist departments in disciplinary investigations, draft disciplinary charges, hold settlement/pre-trial discussions, prepare witnesses for trials/hearings, conduct official trials/hearings, and give efficient and timely direction to departmental management with respect to progressive discipline and/or agency-wide standards that must be consistent throughout Metro-North. Provide training to managers as assigned. RESPONSIBILITIES: Assist managers in performing thorough and complete investigations of incidents or rule violations. Assist departments with complex investigations by taking employee and witness statements. Make a pre-trial assessment of the necessity for disciplinary action. Draft concise and accurate disciplinary charges based on the investigation and facts, and issue charges in the time frame outlined in the applicable collective bargaining agreement. Hold pre-trials and settlement conferences on behalf of departmental management and coordinate the settlement of cases with union officials and management. Negotiate and approve all waivers of discipline. Ensure witnesses are prepared and all relevant documents and evidence are available and produced at the trial/investigation. Ensure compliance with all contractual procedures and time limits. Hold trials/hearings to develop a complete and thorough disciplinary case record to ensure management's rights and an employee's due process rights are fully protected. Authorize postponements. Make recommendations to departments as to the credibility of witnesses and the appropriateness of discipline. Ensure that cases are settled and/or decided at the departmental level following progressive discipline and are consistent with agency standards across the various departments at Metro-North. Ensure fair, equitable, and consistent treatment of employees across all departments. Ensure all cases are tracked and entered into the disciplinary tracking system. Train managers on the consistent application of policies, how to handle complex investigations, and the disciplinary process at Metro-North. Responsible for the preparation of training and acting as the instructor of training courses for managers. Support the Director regarding all aspects related to investigations and disciplinary actions of Agreement employees. Supervise administrative staff. Select, develop, and motivate personnel within the department. Provide career development for subordinates. Provide prompt and effective coaching and counseling. Responsible for the discipline/termination of employees when necessary. Review the performance of staff. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential. Assist with the maintenance of the disciplinary database(s) and the analysis of data. Other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: In-depth working knowledge of investigations and hearing/trial procedures. Excellent investigative and interviewing skills with the ability to handle conflicts. Good understanding of the arbitration process. Must possess working knowledge of the administration of collective bargaining agreements. Excellent analytical, oral, and written communication skills. Excellent reasoning and negotiation skills Demonstrated effective, strong interpersonal, communication, and organizational/administrative skills and ability to effectively interact with both management and labor organizations at all levels. Perceptiveness to identify and solve problems, sound judgment, and strong analytical, investigative, and research skills. Ability to effectively influence decision-making to ensure fair and consistent application of labor agreements and company policies, and procedures. Experience in counselling and training management staff. Good computer skills and working knowledge of Microsoft Office and/or comparable software applications. EDUCATION AND EXPERIENCE: REQUIRED Bachelor's Degree in Business/Labor Relations or related field. An equivalent combination of education from an accredited college and experience may be considered in lieu of a degree. A minimum of 2 years of related administrative professional experience performing labor-management functions in a large organization, including trial work and investigations. A Law Degree may substitute for experience. PREFERRED: A Law Degree may substitute for experience. Other Information May need to work outside of normal work hours (i.e., evenings and weekends) Travel may be required to other MTA locations or other external sites. According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission"). Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

Posted 30+ days ago

CONTACT GOVERNMENT SERVICES logo
CONTACT GOVERNMENT SERVICESAlbany, NY

$135,612 - $184,045 / year

Network Engineer Employment Type: Full Time, Experienced level Department: Information Technology CGS is seeking an experienced Network Engineer to join a team focused on the evaluation, enhancement, and maintenance of a large scale network project that includes both wired and wireless network infrastructure and related hardware & software. The project's objectives are to evaluate the current setup of existing disparate networks and design & implement a network infrastructure that encompasses the wireless, wired, and software network requirements. The project will also include consultation regarding hardware and software necessary to facilitate the proper support for this encompassing infrastructure, and the associated systems testing, vulnerability assessments, and quality assurance needed to implement the new setup. This Network Engineer will interface with state and local governmental personnel, internal stakeholders, subject matter experts, and vendor(s) who will provide development services. CGS brings motivated, highly skilled, and creative people together to solve government's most dynamic problems with cutting edge technology. To carry out our mission, we are seeking candidates that are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Operate and manage NPS network infrastructure; Improve infrastructure monitoring and reporting capabilities based on the deployment of network management software; Develop, maintain and deliver infrastructure documentation relating to the network infrastructure within the NPS environment; Review current best practices and provide recommendations for architecture, design, management and operation of the network infrastructure; Administration of the Cloudpath (or equivalent) onboarding process, monitoring and troubleshooting of wireless network health, maintenance of wireless network infrastructure, implementation of network security patches and software/firmware updates, from 0800 to 1700 PST, Monday-Friday; Assess the NPS network infrastructure and make recommendations on improvement and optimization; Define and conduct testing procedures for new infrastructure projects; Implement technology solutions within the NPS network environment; Provide design guidance on network solutions within NPS infrastructure projects; Provide informal training and knowledge transfer to NPS resources on best practices and theory of operation relating to network products. Qualifications: Bachelor's Degree from an accredited college or university in Engineering, Computer Science, Business, Information systems or a related discipline. Strong documentation skills including updating JIRA Tickets, Wiki Pages and Network Diagrams Ability to communicate with end users, cross-organizational staff and technical assistance center. CWNA Certification or equivalent BCNE Certification or equivalent Experience utilizing (RF) site survey tools such as Ekahau, RF Scanners and Wireshark packet capture software Strong knowledge of layer 2 switching and layer 3 routing protocols; including VLANs, 802.1w, OSPF and VRRP Strong knowledge of network security including; 802.1x, MAC Authentication, ACLs, RADIUS and Certificate of Authority (CA) Strong knowledge of troubleshooting RF and LAN issues Working knowledge of LINUX, MS Server 2013, VMware, etc. A Master's Degree in Engineering, Computer Science, Business, Information systems or a related discipline At least 3 years experience with disaster recovery plan creation / implementation testing or projects Experience with penetration testing, vulnerability assessment, and vulnerability testing Experience with cyber threat information collection and analysis Working knowledge of Agile/SCUM project management methodologies Additional Industry certifications/licences Our commitment Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years we've been growing our government-contracting portfolio, and along the way we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package: Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: [email protected] #CJ $135,611.84 - $184,044.64 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 30+ days ago

Ametek, Inc. logo
Ametek, Inc.Woodstock, NY

$70,000 - $100,000 / year

The Mechanical Designer responsible for developing 3D models and drawing packages for complex electromechanical parts and assemblies. Experienced with 3D Solid Works or other similar CAD packages. The position requires working knowledge of design, drafting, and manufacturing techniques. Designer responsibilities include developing accurate drawing package and BOM releases for new or updated designs. Engineering responsibilities include development, implementation, review, and approval of engineering documents. What You Will Do in the Role Prepares technical drawings, proposals, design layouts, and document concepts and sketches Evaluates manufacturing and machining feasibility of design Checks other engineering design documentation Select and evaluates component and material selections Assists in design concepts and conducting manufacturability reviews Support IPT engineering design teams Supports implementation of engineering design change requests Enter new Oracle item masters and BOM structures What You Will Bring to the Role An associates's degree, in Mechanical Design One year Cartificte in Industrial Technology or related field will be considered Strong background as a Mechanical Designer Knowledge of materials, parts, and processes Knowledge of manufacturing and machining techniques Knowledge of drawing ANSI standards and GD&T procedures Knowledge of basic Mil-Specs and MIL-STD's Expertise in parametric CAD design Highly motivation, team player Good verbal and written communicator Technically disciplined, releasing designs accurately and on schedule Self-starter, capable of working independently Physical Requirements: Ability to work for prolonged periods on a computer or in a lab environment Ability to move equipment up to 25 pounds Compensation Employee Type: Hourly Salary Minimum: $70,000 Salary Maximum: $100,000 Incentive: No Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location. For more information on AMETEK's competitive benefits, please click here. AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion. AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit www.ametek.com for more information. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 (866) 263-8359. Nearest Major Market: Kingston

Posted 1 week ago

Monumental logo
MonumentalAmsterdam, NY
Monumental is automating on-site construction with robotics and software. Our mission is to make construction primarily software-defined and work towards a future where beautiful, bespoke buildings are built within a single day with minimal labour. We're a growing team (about 80 team members) of mostly engineers and technicians, coming from companies like Palantir, Qualcomm, Dyson, Shopify, Tesla, Meta and 1X. It's still the early days of building the company, and this is a unique opportunity to be an early employee in a high-growth, high-ambition startup environment. From Day 1, you'll be able to work with an experienced founding team backed by top-tier investors. Monumental is based near Artis zoo in the Plantage, in the city center of Amsterdam. We have a beautiful office with an in-house workshop and robot testing facility. We're explicitly not a hybrid or remote-first company: we enjoy collaborating 5 days a week at the office. You can read more on why we believe you should spend your time working on construction, and learn more about our vision and company. About you and this role We're looking for a highly organised Talent Operator - someone detail-oriented, structured, and systems-minded - who thrives in a fast-paced, high-growth environment. You'll play a key role in scaling our team and building our recruitment and operations function. You'll be the go-to person for talent systems, coordinating interviews, improving candidate experience, onboarding new hires, and sourcing and interviewing talent. You'll manage our applicant pipeline and align our hiring team. Above all, you'll dive headfirst into the messy, ambitious process of scaling up. Monumental is a unique company in that we're solving the problem of on-site construction with a vertically integrated offering. We're a hard tech company doing real R&D, financed through venture funding. We manufacture our hardware in-house, run a fully equipped workshop, manage a complex supply chain, and deploy masonry robots to construction sites across the Netherlands, and the UK. You'll be responsible for everything from optimising our interview schedule to coordinating special projects to improve candidate experience. Like other startups, you'll schedule interviews. Unlike other startups, you'll also be asking candidates' shoe sizes to ensure they have the right footwear to safely visit construction sites. You'll be at the heart of our talent engine, ensuring Monumental operates smoothly. This role is perfect for someone who's a natural organiser and systems thinker, spots inefficiencies others miss, and isn't afraid to roll up their sleeves when things get messy. What you'll be responsible for Supporting recruitment planning, interview scheduling, and onboarding new hires Owning inbound applications and end-to-end hiring for a range of novel roles Organising special projects like recruitment events and running social media ad campaigns Preparing agendas, notes, and follow-ups for hiring syncs and internal updates Enhancing our candidate experience from first contact through to signed offer Managing site visits-including logistics like safety gear and access Finding and testing new sourcing channels and creative ways to attract top talent What we're looking for Experience in a coordination, recruiting, people ops, or operations role-ideally in a startup, scale-up, agency, or VC-backed company Fluent in English, and fluent in spoken and written Dutch in a nice to have Proactive and energetic: you take initiative and solve problems quickly Excellent organisational skills and attention to detail; you keep things and people on track Resourceful and persistent-you know how to unblock yourself and others Tech-savvy and fast to adopt new systems (experience with Ashby ATS or Metaview is a bonus) High empathy and action bias-you spot what needs doing and make it happen Comfortable context-switching and juggling multiple priorities throughout the day Strong communicator-you close loops, follow up, and over-communicate when needed Why Monumental? Joining Monumental means being at the forefront of a movement aimed at making significant strides in the construction industry. Here, your work has the potential to impact not just the company but the future of how we build. If you're driven by innovation, eager to tackle complex challenges, and ready to make a tangible difference, we want to hear from you. For open applications (where you don't see an exact role match), please reach out to us at: iwanttojoin@monumental.co - share with us the most interesting or challenging project you've worked on, why you want to join and your CV or portfolio. If you don't meet all the qualifications here but are excited about Monumental and feel you'd still be able to help us solve difficult problems, do get in touch. We welcome generalists who focus on outcomes and are eager to learn on the job.

Posted 1 week ago

H logo
Huhtamaki USFulton, NY

$19 - $22 / hour

Enjoy a career, packaged with care, whilst helping protect food, people and the planet We are a key global provider of sustainable packaging solutions. We're on a mission to make all packaging recyclable, reusable, or compostable. Every day, we ensure the hygiene and safety of food and drink for people around the world. We are Huhtamaki. You could be part of our vision. Because it's our talented people that make it happen. Our people on the shop floor producing innovative, sustainable products. Our people in our offices delivering excellence for our customers every day. It's every one of us working together. We offer a place where you can feel safe, be supported, and make an impact so we can all focus on the future together. Inspired to grow with your experience, learn and share with new colleagues? Huhtamaki is a global specialist in packaging for food and drink, dedicated to making every consumer experience enjoyable, consistent, and safe. Our purpose is to help great products reach more people, more easily. Huhtamaki, a leading supplier of drinking cups, frozen dessert, and food packaging containers, has an immediate opening for in our Production and Warehouse Departments for General Laborers and Machine Operators in the Fulton, New York facility. Essential Duties and Responsibilities: To safely and efficiently set up, start up, adjust, and shut down production machines. To continuously stand and walk at and around production equipment; frequent bending, stooping, reaching, twisting, lifting cases of finished product up to 50 lbs. frequently; have good eye/hand coordination; ability to recognize colors; able to work in ambient temperatures inside the building. Have the ability to work in a fast-paced production environment. Requires ability to troubleshoot minor machine issues. Responsible for maintaining production and quality standards, following job standard operating procedures and all safety procedures; to work well with other production workers; follow daily clean-up procedures. Preforming cleaning, sweeping, packing, palletizing, painting, and other duties as assigned. Requirements: Must be 18 years or older at time of hire. High school diploma/GED preferred; The following related education is preferred: National Work Readiness Certificate or BOCES or Vocational Education Training Certificate in related Industrial/Manufacturing Skills, or community college - continuing Education Certificate in related Industrial/Manufacturing/Technical skills, or A.A.S. degree in Technical program field of study (electronics, manufacturing, engineering, computer science. 1-3 years of machine operator experience preferred. Demonstrate proficient computer skills and experience working with automated/computerized machinery. Also preferred: Industrial experience with skilled trades - millwright, carpenter, electrician, operating engineer, laborer, or Industrial experience includes work experience within manufacturing factories, power plants, recycling plants, and paper mills, or work experience in warehousing, distribution center, or high tech material handling environment, or work experience in machining, fabrication and assembly, or metal work, or be active or have been discharged from the U.S. Military. Join us to shape the future together! Multiple job vacancies--$18.56 to $21.95/ per hour dependent on job title accepted. Join us. Help protect food, people and the planet.

Posted 2 weeks ago

Datadog logo
DatadogNew York, NY

$110,000 - $150,000 / year

The IT Operations- SaaS team is responsible for the SaaS landscape that Datadog employees around the world use on a daily basis to successfully do their jobs. As a SaaS Administrator 2 for the Enterprise IT Operations- SaaS team, you will maintain and improve SaaS services at Datadog such as Google Workspace, Slack, Zoom and hundreds of other SaaS applications. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Configure, troubleshoot, monitor, and administer our catalog of SaaS applications. Implement and maintain integrations between our SaaS applications. Automate workflows and tasks to increase efficiency across our SaaS application catalog. Collaborate with our Engineering and Business Systems teams to improve SaaS experiences for our users. Serve as a point of escalation for the IT Support team on SaaS-related issues and participate in an on-call rotation. Maintain documentation related to SaaS application policies, procedures, and features. Who You Are: You have experience in administering Google Workspace and other common SaaS applications such as Slack and Zoom. You have experience with automation and APIs across a variety of SaaS platforms. You are familiar with regulated environments including SOC II, SOX and FedRAMP. You are familiar with Single Sign-On technologies such as SAML. You have a passion for learning new tools and technologies while working in a fast-paced, high growth startup environment. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Intradepartmental mentor and buddy program for in-house networking An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups) Free, global mental health benefits for employees and dependents age 6+ Competitive global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. The reasonably estimated salary for this role at Datadog ranges from $110,000-$150,000, plus a competitive equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. To conform to US export control regulations, candidates should be eligible for any required authorizations from the US government. This job is available in various departments within our company; to conform to US export control regulations, some of these roles may require candidates to be eligible for any required authorizations from the US government.

Posted 30+ days ago

Oscar Health Insurance logo
Oscar Health InsuranceNew York, NY

$103,200 - $135,450 / year

Hi, we're Oscar. We're hiring a Manager to join our Marketing team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family. About the role: The Manager of Digital Reputation is responsible for shaping, protecting, and enhancing the organization's perception across all digital channels. This role leads reputation strategy across search, social, third-party platforms, ratings/reviews ecosystems, and online narratives. Working at the intersection of Communications, Marketing, Brand, and Digital, this leader ensures Oscar Health shows up clearly, consistently, and credibly everywhere people discover, evaluate, or talk about the organization online. You will report into the VP, Communications Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $103,200 - $135,450 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities: Digital Reputation Strategy & Governance Develop and own the enterprise digital reputation strategy spanning brand, product, employer reputation, and executive presence. Establish governance models, response frameworks, and playbooks for managing online sentiment and reputation risk. Partner with PR/Comms to align earned, owned, and shared digital narratives. Ensure consistency of messaging and accuracy of company information across all digital channels. Search Reputation & Online Visibility Monitor and manage brand representation in search engines (Google, Bing) and social media engines, including: Knowledge Panels People Also Ask results Reviews snippets Wikipedia and third-party profile accuracy Search sentiment and keyword associations Lead initiatives that improve search reputation, organic visibility, and trust signals. Collaborate with SEO teams to align reputation goals with broader search strategy. Ratings, Reviews & Third-Party Ecosystems Oversee presence and performance on key third-party platforms (e.g., Google Business, Yelp, TrustPilot, Better Business Bureau, health/finance/industry-specific sites). Develop and implement review-generation, response, moderation, and escalation workflows. Analyze trends in ratings and reviews to identify operational or experience gaps; collaborate with CX teams on remediation. Executive & Leadership Digital Presence Manage digital identities for key executives, including bios, profiles, thought leadership content, and search presence. Ensure accuracy and alignment of executive information across press, corporate assets, and external platforms. Partner with Comms to support digital positioning for speaking events, announcements, and media moments. Social Listening & Narrative Intelligence Lead enterprise social listening capabilities to track sentiment, emerging conversations, reputational risks, and thematic trends. Synthesize insights into actionable recommendations for leadership, PR, Marketing, and Product. Run rapid-response processes for misinformation, crises, or trending negative narratives. Analytics, Reporting & Continuous Optimization Establish KPIs to measure digital reputation health, including sentiment indexes, visibility, authority, and trust signals. Build dashboards and present insights regularly to senior stakeholders. Identify opportunities to improve perception, strengthen trust, and differentiate the organization online. Cross-Functional Leadership Partner with Legal, PR, Comms, Marketing, CX, and Digital teams to ensure reputation risks and opportunities are understood and addressed. Manage vendor and agency partners for monitoring, search reputation, social listening, and content development. Mentor team members or cross-functional contributors involved in reputation workflows. Requirements: 4+ years of relevant work experience in digital reputation, digital communications, SEO/SEM, social listening, external communications, or corporate digital strategy. 2+ years of experience monitoring, interpreting, and influencing online sentiment and search visibility. 1+ years of experience with marketing measurement including a/b testing, campaign performance, forecasting vs. actuals, statistical significance, optimization and setting up measurable campaigns 3+ years of experience identifying new and innovative ways to solve problems through marketing 2+ years of experience with search engines, digital ecosystems, social platforms, and reputation management technologies. 2+ years of experience leading complex initiatives from concept to implementation, collaborating with cross functional partners along the way, and getting executive buy in. 2+ years of experience creating presentations and presenting to senior leaders Bonus points: Experience managing agency partners or cross-functional project teams. Experience in healthcare, insurance, financial services, or another regulated industry. Experiencing navigating both B2B and D2C or B2B2C Proficiency with tools such as Brandwatch, Sprinklr, Meltwater, NetBase, Google Analytics, GSC, SEMRush, etc. Understanding of accessibility, compliance, and privacy considerations for digital content. Background in corporate communications, brand strategy, consumer experience, or digital marketing. This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Posted 2 weeks ago

Canary Technologies logo

Customer Success Manager, Strategic Global Brands

Canary TechnologiesNew York, NY

$161,000 - $207,000 / year

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Job Description

About Us

Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.

Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.

Canary was named a 2024 Deloitte Technology Fast 500 company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work - and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.

Join us in shaping the future of hospitality!

About the Role

As an Customer Success Manager, Strategic Global Brands, you will serve as the strategic owner of Canary's largest and most complex enterprise hotel groups. You will quarterback across deployments, expansions, and adoption initiatives-ensuring that Canary delivers measurable value and becomes a long-term strategic partner to our enterprise customers.

You will collaborate closely with the Enterprise Implementation Manager (responsible for deployment and integrations) and Enterprise Sales (responsible for expansion and new product revenue). Your role is to align these workstreams to customer goals, foster strong executive relationships, and drive long-term account success.

Responsibilities

  • Serve as the strategic owner of assigned enterprise accounts, maintaining long-term executive and operational relationships.
  • Quarterback across workstreams, coordinating with the Enterprise Implementation Manager (deployments) and Sales (expansions).
  • Lead strategic account planning: develop success plans tied to brand-level outcomes and property-level adoption.
  • Conduct regular executive business reviews, providing insights, surfacing risks, and identifying opportunities for deeper partnership.
  • Ensure smooth transitions from deployment to adoption by partnering with the Implementation Manager.
  • Monitor product usage and adoption across large portfolios; intervene to mitigate risks and drive outcomes.
  • Partner with Sales to uncover and execute expansion opportunities, ensuring seamless customer experience through the sales cycle.
  • Advocate for customer needs internally by partnering with Product, Engineering, and Support to influence roadmap and resolve escalations.
  • Promote customer advocacy, transforming satisfied brands into champions of Canary.

Qualifications

  • BA/BS degree.
  • 5+ years in Enterprise Customer Success, Account Management, or Strategic Consulting-preferably in hospitality technology or SaaS.
  • Proven ability to manage complex, multi-stakeholder enterprise accounts.
  • Strong executive communication skills with the ability to influence C-level stakeholders.
  • Experience in strategic planning and account growth within global or multi-property enterprises.
  • Collaborative mindset, with proven ability to work cross-functionally with technical and commercial counterparts.
  • Strong problem-solving skills and ability to manage competing priorities in fast-paced environments.
  • Project Management Professional (PMP) certification or equivalent experience is a plus.

$161,000 - $207,000 a year

The On-Target Earnings Range for this role is $161,000 - $207,000. This OTE figure includes a competitive base salary and target variable compensation. Compensation is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. This role may also include the opportunity to earn a discretionary bonus and/or equity.

We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:

Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.

Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.

Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.

Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!

Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.

Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

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