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Mars logo
MarsQueens, NY
Job Description: The primary focus of this role is to create an Unforgettable Guest Experience in accordance with Mars Retail Group brand standards, creating a world where everyone feels they belong. The Guest Experience Manager will lead a team of Associates to deliver all sales commitments while actively drive business growth and selling M&M'S products. This role provides training and coaching to all Associates through our Great Line Manager Program. This role is responsible for providing an exceptional experience for our Guests by upholding and executing the established policies, procedures, Quality, and all food safety requirements. We welcome unique personalities, just as our M&M'S brand is founded on our unique characters. What are we looking for? The role of Guest Experience Manager is crucial for the delivery of an Unforgettable Experience in our Retail stores, and for upholding the sales side of the business. Success is found in this role through exceptional leadership skills, driving for results, and delivering on Key Business metrics, not excluding the importance of developing one's own skills and the continued development of direct reports What will be your key responsibilities? PEOPLE LEADERSHIP Act as a Great Line Manager, using the Five Principles in all decision making Create a fun and inclusive environment where Associates feel comfortable being their true and authentic self at work, in a "fun kind" way to bring out the best in each other Manage, train, onboard, and develops a full team which may include Associates, supervisors, and individual contributors Role model, coach, and ensure accountability for the behaviors of an effective Manager on Duty to ensure achievement of all sales objectives and goals Assess, evaluate, train and coach Supervisors to drive sales and operational objectives through the engagement and productivity of our Associates Exemplify The Five Principles and Associate Concept GUEST EXPERIENCE Create an environment that drives sales through exceptional guest experiences Place a high priority on educating Associates on hospitality, entertaining, and selling Champion a "Guest comes first" attitude through the power of fun, in an environment where everyone feels they belong, with a 'One for All and All for Fun' mentality Develop Associates to use resourcefulness for product knowledge and category components, to keep displays/spaces occupied and shoppable May work in tandem with Visual support to provide accurate roll out of floor changes, ensuring products are available May analyze consumer data captured in store to strategize and create action plans Manage store experiences, bringing our brand to life. This includes actively approaching guests when hosting our famous candy wall, sampling candy, personalizing chocolate, and representing our characters, which helps brings our brand to life Hold team accountable to partner with merchandizers for product replenishment requests STORE OPERATIONS Lead and adhere to all Standard Operating Procedures Support presentation excellence to ensure all areas of the store are well prepared (neat clean, organized, operational and safe), allowing guests to shop with ease Manage the reduction of waste across all areas of the store Support auditing events to local and/or company standards Drive Quality to achieve compliance in food regulation, local regulation, and auditing Protects sales through maintaining the Point- of- Sale system by supporting cashier concerns and pricing issues Maintain accurate Associate scheduling/placement while acting as Manager on Duty, which will ensure effective customer service and operational coverage throughout the store Support in managing general store expenses Provide proactive insight to schedule and impact a healthy payroll and staffing labor model Support the integrity and functionality of the time clocks and timekeeping system M&M'S BRAND AMBASSADOR + PRODUCT KNOWLEDGE Store expert of the M&M'S brand, store products and experiences. This includes greeting and approaching all guests with a friendly and positive attitude Adapt approach and demeanor in real time to match the shifting demands of different situations to showcase product representation in key areas throughout the store May support the brand by leading our classic characters in costume Internally, advocating for equity, inclusion, and diversity, creating a unique team and role modelling allyship Externally, relating the brand purpose to guests, stakeholders, and external partners, helping to enhance brand loyalty - potentially hosting and organizing events BUSINESS RESULTS Analyze daily, weekly, and overall sales results against business objectives and pivot if necessary Maximize profitability to identify potential opportunities for growth Execute strategies and plans to achieve sales growth through business analysis, action planning, effective communication, and consistent accountability Responsible for upholding and coaching on all Mars Retail Group policies and procedures, plus local regulation adherence, including attendance and timekeeping, food handling guidelines, Quality, loss prevention, and safety/emergency procedures Support continual growth of the business via effective talent, retention, and recruitment management STAKEHOLDER MANAGEMENT + COMMUNICATION Utilize sales data and consumer feedback to recommend changes to the Store Director team in a timely manner Aid in strengthening connections and consensus within the store team May collaborate over Associate case management with relevant P&O stakeholders to ensure all people practices, policies and procedures are fair and consistent Aware of and collaborates with the Director team over local retail business trends, insights, opportunities and community outreach Integral role in a strong and influential Store Leadership team Qualifications Desired Education: College Degree or equivalent experience Key Experience Desired: Minimum 2 years experience managing in a fast pace environment Experience in leading direct reports Manager on Duty experience Basic computer IT skills Decisive in driving sales, operational excellence, and satisfying the guest Other willingness requirements: Willingness to work in an environment with loud music and bright lights Willingness to work in an ever changing and fast paced environment Willingness to step in at a moment's notice to support the team, in any way needed What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience. The total compensation package for this position will include variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Details of participation in these benefit plans will be provided if an applicant receives an offer of employment. $64,611-$88,840 The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, if eligible, including variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Eligibility for these additional elements depend on the position offered and the employee's work schedule (i.e., part-time schedule, store associate). Details of participation in these benefit plans will be provided if an applicant receives an offer of employment. USD 64,611.00 - USD 88,840.00

Posted 30+ days ago

H logo
Huhtamaki USFulton, NY
Enjoy a career, packaged with care, whilst helping protect food, people and the planet We are a key global provider of sustainable packaging solutions. We're on a mission to make all packaging recyclable, reusable, or compostable. Every day, we ensure the hygiene and safety of food and drink for people around the world. We are Huhtamaki. You could be part of our vision. Because it's our talented people that make it happen. Our people on the shop floor producing innovative, sustainable products. Our people in our offices delivering excellence for our customers every day. It's every one of us working together. We offer a place where you can feel safe, be supported, and make an impact so we can all focus on the future together. Inspired to grow with your experience, learn and share with new colleagues? Huhtamaki is a global specialist in packaging for food and drink, dedicated to making every consumer experience enjoyable, consistent, and safe. Our purpose is to help great products reach more people, more easily. Huhtamaki, a leading supplier of drinking cups, frozen dessert, and food packaging containers, has an immediate opening for in our Production and Warehouse Departments for General Laborers and Machine Operators in the Fulton, New York facility. Essential Duties and Responsibilities: To safely and efficiently set up, start up, adjust, and shut down production machines. To continuously stand and walk at and around production equipment; frequent bending, stooping, reaching, twisting, lifting cases of finished product up to 50 lbs. frequently; have good eye/hand coordination; ability to recognize colors; able to work in ambient temperatures inside the building. Have the ability to work in a fast-paced production environment. Requires ability to troubleshoot minor machine issues. Responsible for maintaining production and quality standards, following job standard operating procedures and all safety procedures; to work well with other production workers; follow daily clean-up procedures. Preforming cleaning, sweeping, packing, palletizing, painting, and other duties as assigned. Requirements: Must be 18 years or older at time of hire. High school diploma/GED preferred; The following related education is preferred: National Work Readiness Certificate or BOCES or Vocational Education Training Certificate in related Industrial/Manufacturing Skills, or community college - continuing Education Certificate in related Industrial/Manufacturing/Technical skills, or A.A.S. degree in Technical program field of study (electronics, manufacturing, engineering, computer science. 1-3 years of machine operator experience preferred. Demonstrate proficient computer skills and experience working with automated/computerized machinery. Also preferred: Industrial experience with skilled trades - millwright, carpenter, electrician, operating engineer, laborer, or Industrial experience includes work experience within manufacturing factories, power plants, recycling plants, and paper mills, or work experience in warehousing, distribution center, or high tech material handling environment, or work experience in machining, fabrication and assembly, or metal work, or be active or have been discharged from the U.S. Military. Join us to shape the future together! Multiple job vacancies--$18.56 to $21.95/ per hour dependent on job title accepted. Join us. Help protect food, people and the planet.

Posted 2 weeks ago

Gopuff logo
GopuffManhattan, NY
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations responsibilities including picking, packing, receiving product both within our site and accompanying kitchen (if applicable), and working with our partner drivers. Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. Responsibilities: Pick and pack items for dispatch to customers Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies Manage inventory and re-shelving of canceled orders Clean and organize sales floor and overall facility Manage waste and spoilage through strict compliance with FIFO practice Contact customer for substituted or out-of-stock items Handle, scan and move product in a safe and well-organized manner Stand, push, pull, squat, bend, reach and walk during shifts Use carts, pallet jacks, dollies and other equipment to move product Handle products that may contain tobacco, nicotine, and/or alcohol Work in freezer locations periodically throughout shifts Capability to walk several flights of steps periodically throughout the day Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards Ensure accuracy of all food and beverage packaged for delivery Follow health, safety and sanitation guidelines for all products Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation Prepare, package and stage/handoff orders Qualifications: High School Diploma or GED Equivalent Experience working in a restaurant or retail environment (preferred, not required) The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts) General working knowledge of basic web-based software applications (e.g. Google G-Suite) Stand and walk for the duration of an assigned shift Lift up to 49 pounds Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays #LI-DNP Pay Pay $16.95/hr At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Posted 30+ days ago

M logo
Mistral AIAmsterdam, NY
About Mistral At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life. We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is designed to meet enterprise needs, whether on-premises or in cloud environments. Our offerings include le Chat, the AI assistant for life and work. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between France, USA, UK, Germany and Singapore. We are creative, low-ego and team-spirited. Join us to be part of a pioneering company shaping the future of AI. Together, we can make a meaningful impact. See more about our culture on https://mistral.ai/careers . About The Job Mistral AI is seeking a Applied AI Engineer to facilitate the adoption of its products among customers and collaborate with them to address complex technical challenges. The Applied AI Engineer will be an integral part of our Applied AI Engineering team, which is dedicated to driving the successful deployment of Mistral AI products. They will work hand-in-hand with customers from the pre-sale stage to post-implementation, ensuring our solutions meet and exceed client expectations. In this role, you'll manage daily customer relations involving multiple stakeholders (CEO/CTO, data scientists, and software engineers) and function as a key resource in externalising our research in production settings. What you will do You'll be responsible for onboarding customers on our products and APIs, providing guidance on prompting, evaluation, and fine-tuning, and ensuring the best production integration with back-end and front-end interfaces. You'll work on state-of-the-art GenAI applications from consumer products to industrial use cases, driving with our customers a crucial technological transformation. You'll individually help deploy into production use cases with a considerable business impact across various industries. You'll work in collaboration with our researchers, other AI engineers, product engineers on our most complex customer projects involving complex fine-tuning, state-of-the-art LLM applications, and contributing to our open-source codebases our open source codebases for tasks such as inference and fine-tuning. You'll be involved in pre-sales calls to understand potential clients' needs, challenges, and aspirations. You will provide technical guidance on our products and explain Mistral technologies to various stakeholders. Your collaboration with our product and science team to improve continuously our product and model capabilities based on customers' feedback About you You are fluent in English You hold a PhD / master in AI / data science. You have 2+ years as a technical individual contributor (data scientist or software engineer) on AI-based products You have experience in Fine Tuning LLMs, tackling advanced RAG or agentic use cases You have deep understanding of concepts and algorithms underlying machine learning and LLMs You're experienced with building and deploying LLMs or NLP applications You have proven experience in AI or machine learning product implementation with APIs, back-end and front-end interfaces. You have strong technical coding skills in Python You have experience with deep learning with Pytorch You have experience with agents framework such as Langchain, vector DBs You hold strong communication skills with an ability to explain complex technical concepts in simple terms with technical and non-technical audiences Ideally you have: Contributed to open-source projects in particular in the space of LLMs Experience as a Customer Engineer, Forward Deployed Engineer, Sales Engineer, Solutions Architect or Technical Product Manager Benefits We have local offices in Paris, London, Marseille and Singapore. France Competitive cash salary and equity Food : Daily lunch vouchers Sport : Monthly contribution to a Gympass subscription Transportation : Monthly contribution to a mobility pass ️ Health : Full health insurance for you and your family Parental : Generous parental leave policy Visa sponsorship UK Competitive cash salary and equity Insurance Transportation: Reimburse office parking charges, or 90GBP/month for public transport Sport: 90GBP/month reimbursement for gym membership Meal voucher: £200 monthly allowance for its meals Pension plan: SmartPension (percentages are 5% Employee & 3% Employer) About The Team At Mistral AI, we are a tight-knit, nimble team dedicated to bringing our cutting-edge AI technology to the world. Our mission is to make AI ubiquitous and open. Our team values are reflected in our product values: Cool: We have a tongue-in-cheek way of looking at things, it's hard to describe but you know it when you see it Precision: Our designs mirror the rigor and excellence that underpin our technology, reflecting our commitment to quality and reliability Human-Centric: We strive to make our technology open, approachable, and accessible Captivating: Our designs reflect the magic of our technology and our playful, exploratory approach to innovation Ambitious: We push the boundaries of what is possible, reflecting our bold vision for the future

Posted 30+ days ago

Avolta logo
AvoltaAlbany, NY
With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company match *Company paid life insurance *Tuition reimbursement Employee assistance program Training and exciting career growth opportunities Referral program - refer a friend and earn a bonus Benefits may vary by position so ask your recruiter for details. Airport Location: Albany Int'l Airport F&B Advertised Compensation: $62,592.00 to $69,547.00 Summary: The Sous Chef assists with overseeing a kitchen with difficult to complex operations and managing the kitchen's food and production processes. This position participates in the preparation, seasoning and cooking of food, supervises kitchen staff, and performs all other responsibilities as directed by the business or assigned Management of which associate is capable of performing. This is an exempt position and typically reports to the Restaurant Chef, depending on local requirements. Essential Functions: Assists in supervising the day to day activities of kitchen staff, assigns responsibilities for specified work, and sets deadlines to ensure the timely completion of work Promotes safety and sanitation, inspects all food products handling, establishes and maintains safe practices, and follows HACCP procedures Assists with menu planning, inventory, and managing of supplies Maintains effective cost control, service and quality standards to produce maximum sales and profits Complies with company and franchise standards of operation procedures, as well as those of all applicable regulatory agencies, and ensures on a daily basis that all products are prepared and presented in accordance with brand or company standards May serve as a resource to others in the resolution of complex problems and issues Provides recommendations for hiring, firing, advancement, promotion or any other status change of associates within the kitchen Maintains effective communication and positive associate relations by ensuring all associate activities are performed in a timely and professional manner, to include performance reviews, progressive discipline, resolving associate relations issues, managing incentive programs, and executing management and associate development programs as defined by the Restaurant Manager Provides the highest quality of customer service to the customers at all times, to include ensuring the proper training of all staff and supporting associates to ensure customer satisfaction and product quality Minimum Qualifications, Knowledge, Skills, and Work Environment: Requires a High School diploma or general education development (GED) diploma; post-secondary culinary training preferred; brand certification a plus Requires 3 to 5 years experience with kitchen operations and staff supervision Must be certified in Serve Safe Management certification course Demonstrates team management, delegation, issue resolution, coaching skills and ability to motivate others and act as a change agent Demonstrates organization and multi-project time/issue management Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with individuals Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics"). Nearest Major Market: Albany

Posted 3 weeks ago

T logo
The Paradies ShopsJamaica, NY
REQUIRED KNOWLEDGE AND ABILITY: Exceed First Class Service standards and behavior with every guest, business partner and peers. Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. Clear tables after guests leave. Takes tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing. Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. Retrieve and transport dirty tableware to dishwashing area. Communicate with server and hostess to assure efficient seating, table utilization and customer service. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Use correct cleaning chemicals for designated items, according to OSHA regulations. Sweep and mop. Removes trash and garbage to designated areas. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Maintain clean organized work environment that is free of safety hazards Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety. Other duties as assigned. Required Experience Ability to work various shifts in a 7/365 team oriented environment Excellent customer service skills and an ability to communicate effectively Self-starter able to prioritize and handle various tasks simultaneously Ability to adapt to changing priorities and unexpected situations Ability to work with minimal supervision. Good communication skills and the ability to work independently as well as with other team members. Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with guest Ability to lift a minimum of 50 lbs.

Posted 3 weeks ago

R logo
Ramp Business CorporationNew York City, NY
About Ramp At Ramp, we're rethinking how modern finance teams function in the age of AI. We believe AI isn't just the next big wave. It's the new foundation for how business gets done. We're investing in that future - and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. But we're not just building features powered by AI. We're building a platform where agents can chase receipts, close books, flag risks, and surface insights. This enables teams to reclaim their time and reinvest in what matters. More than 40,000 businesses, from family-owned farms to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $80 billion in purchases each year. Ramp's investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, among others, in addition to 100+ angel investors who have been founders or executives of leading companies. Ramp has been named to Fast Company's Most Innovative Companies list and LinkedIn's Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine's 100 Most Influential Companies. About the Role Customer Activation Managers at Ramp strive to deliver value to our customers and revenue for our business by implementing Ramp's products for newly-closed customers. As a member of this fast-growing team, you will have the opportunity to help build and refine Ramp's Customer Activation organization and define the customer strategy that fuels our growth. What You'll Do Project manage thorough and complete implementation and onboarding of new Ramp Enterprise customers Execute successful launches of the Ramp platform across Enterprise accounts in partnership with our Account Executive and Technical Consulting teams Act as a strategic consultant and extension of your customers' team as you guide them through Ramp setup and best practices Work with customers to deeply understand their current workflow, pain points and priorities, and showcase tailored solutions to solve for those Drive initial product utilization and revenue for Ramp by ensuring there are no unnecessary delays in the implementation process, and continuing to sell the customer on why implementing Ramp is a high-value initiative Become an expert in the full range of integration and configuration options for Ramp's suite of products Assist customers with change management, and help run custom trainings for their organizations Partner closely with the product team to ensure customer feedback is reviewed and prioritized. Help facilitate product workshops as necessary Balance priorities and multiple tasks supporting implementation, follow-up, and proactive outreach What You'll Need Minimum 7 years of experience in customer success, activation, implementations, or sales experience in a B2B organization Experience managing enterprise customer relationships with numerous stakeholders Experience running complex implementation projects with multiple workstreams, leveraging exceptional project management and time management skills Excellent verbal and written communication skills, with the ability to conduct deep discovery to understand true needs, and manage customer expectations and potential concerns Proven track record of ability to work with technical counterparts in Product and Engineering to share feedback, troubleshoot, and ideate workarounds as needed Proven track record of exceeding quota and/or outperforming key target metrics Ability to anticipate customers' needs and position product solutions accordingly High adaptability and ability to thrive in a fast-paced environment Nice to Haves Bachelor's degree from an accredited university Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA) Experience implementing a nascent product to Enterprise customers Experience with financial services sales Experience at a high-growth startup For candidates located in NYC or SF, the pay range for this role is $128,000- $212,500. For candidates located in all other locations, the pay range for this role is $115,000- $191,500. Benefits (for U.S.-based full-time employees) 100% medical, dental & vision insurance coverage for you Partially covered for your dependents One Medical annual membership 401k (including employer match on contributions made while employed by Ramp) Flexible PTO Fertility HRA (up to $5,000 per year) WFH stipend to support your home office needs Wellness stipend Parental Leave Relocation support to NYC or SF (as needed) Pet insurance Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Ramp Applicant Privacy Notice

Posted 30+ days ago

Point72 logo
Point72New York, NY
A Career with Point72's Treasury Team The Treasury team at Point72 manages the firm's access to and deployment of capital using a cost-effective approach, protects the capital of the firm against external credit issues while allowing the investment of such capital, and minimizes the short- and long-term costs of financing. We are a small, collaborative group that partners with teams across the firm to accomplish our mission. What you'll do The Treasury team works closely with Risk, Finance and Senior Leadership to provide insights on the effectiveness of capital and financial resource deployment for revenue generation. They also analyze the firm's capital and balance sheet footprint at prime brokers, improving their ability to manage broker trading allocations sustainably at competitive costs. Additionally, the Treasury team develops liquidity risk models which size the liquidity required to support the firm's businesses through extreme stress events. As a quantitative capital analyst in Treasury, you will: Collaborate with Risk, Finance and Senior Leadership to develop the frameworks governing firm wide capital and liquidity levels Create analytics to guide capital and liquidity management Implement quantitative calculations in python, e.g. firmwide liquidity risk models, internal capital and liquidity attribution methodologies, firm capital and balance sheet consumption at brokers, firm FX exposures Apply quantitative expertise to Treasury objectives, optimizing funding and liquidity processes to provide robust, cost-effective financing for firm risk taking Partner with Technology to advance the quality and utility of the data and computation platform What's required We are looking for candidates with strong analytical backgrounds, quantitative finance experience, and effective communication skills. This role requires the ability to solve problems by applying finance first principles, to generate novel analysis and to apply quantitative insights to exercise leadership in Treasury initiatives. PhD in a quantitative field such as mathematics, statistics, or sciences, with 3+ years of quantitative financial work experience, or a master's degree in finance or financial engineering with 5+ years of quantitative financial work experience Proficiency in Python and quantitative libraries such as Pandas, PyTorch, and NumPy Experience implementing financial calculations from primary data sourcing to output reporting and presenting to senior leadership Commitment to the highest ethical standards We take care of our people We invest in our people, their careers, their health, and their well-being. When you work here, we provide: Fully paid health care benefits Generous parental and family leave policies Volunteer opportunities Support for employee-led affinity groups representing women, people of color and the LGBT+ community Mental and physical wellness programs Tuition assistance A 401(k) savings program with an employer match and more About Point72 Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth. For more information, visit www.Point72.com/about. The annual base salary range for this role is $250,000-$300,000 (USD), which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.

Posted 30+ days ago

Brown and Caldwell logo
Brown and CaldwellSyracuse, NY
We are currently seeking an experienced industrial water treatment manager to lead a small group of operations and maintenance projects. This position will be responsible for oversight, operations, budgeting, scheduling and reporting. Desired Skills: Knowledge of maintaining operations, budget, schedules and reporting for multiple projects Supervise, delegate and oversee the work of operators Coach and mentor the operator team Industrial water treatment plant management and operation 40 Hour Hazwoper Training System maintenance and light repairs System monitoring and trouble-shooting SCADA system monitoring Working with engineers to monitor and improve water treatment Collection of water samples On-site testing Record keeping Chemical handling Coordination with other stakeholders at the site to assure compliance with our client's strict process and H&S protocols Lead efforts to implement site protocol including, but not limited to, management of change and safe work permits. Embrace and promote BC's H&S culture as well as embrace and promote our client's H&S protocol and procedures Computer data entry and reporting of operations data, water level data, laboratory data Other tasks as assigned Desired Experience: 15+ years' experience in a related position preferred Experience working in a hazardous waste industrial setting Valid Industrial Wastewater Treatment System Operator's License is preferred Must be adept at using the computer for administrative work associated with the sites Knowledge of requirements and necessary documentation associated with protocols for an open and active industrial project site Ability to embrace and promote all Health and Safety requirements Training in engineering or geology is a plus Must be mechanically inclined and willing to work with their hands Must be organized, reliable, able to learn new technical concepts, work independently and to work well with others Good oral and written communication skills Must be willing to work in a rigorous field setting Valid driver's license and good driving record Ability to respond to system shutdowns on off-hours including weekends and holidays, if needed Ability to walk slowly around sites of varying size that may have areas of uneven, muddy, and/or rocky ground to perform inspections and take photographs. Ability to work for short periods of time in extreme temperatures including heat and cold. Ability to wear required safety equipment at sites including hard hats, steel toed boots (or other approved toe protection), etc. Ability to stand for several hours working, observing and documenting Ability to remain alert and vigilant while working around equipment and be able to walk swiftly for a short distance to clear an area where a potential hazard is identified. Ability to climb stairs (2-3 flights) or ladders (up to 24 foot typically) to access structures for visual inspection. Ability to lift objects on job sites less than 50 pounds Position requires enrollment in a random drug testing program Salary Range: The anticipated starting pay range for this position is based on the employee's primary work location and may be more or less depending upon skills, experience, and education. These ranges may be modified in the future. Salary Location A: $31.40- $42.60 You can view which BC location applies to you here. If you have any questions, please speak with your Recruiter. Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits. About Brown and Caldwell Headquartered in Walnut Creek, Calif., Brown and Caldwell is a full-service environmental engineering and construction firm with 50 offices and 2,100 professionals across North America and the Pacific. For more than 70 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choice-to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities. For more information, visit www.brownandcaldwell.com This position is subject to a pre-employment background check and a pre-employment drug test. Notice to Third Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Brown and Caldwell is proud to be an EEO/AAP Employer. Brown and Caldwell encourages protected veterans, individuals with disabilities, and applicants from all backgrounds to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act #waterreuse

Posted 30+ days ago

C logo
Clear Street LLCNew York, NY
About Clear Street: Clear Street is building new infrastructure for today's financial institutions. Founded in 2018, Clear Street is an independent, non-bank prime broker replacing the legacy infrastructure used across the capital markets today. We started from scratch by building a completely cloud-native clearing and custody system designed for today's complex global markets. Clear Street's proprietary prime brokerage platform adds significant efficiency to the market, while focusing on minimizing risk and cost for clients regardless of size or revenue opportunity. Our goal is to create a single source-of-truth platform for every asset class, in every country, and in any currency. By combining highly-skilled product and engineering talent with seasoned finance professionals, we're building the essentials to compete in today's fast-paced markets. The Team: The Asset Servicing team is responsible for managing a broad range of post-trade operational functions with a focus on accuracy, timeliness, and risk mitigation. This role will sit within the Corporate Actions vertical, which is responsible for processing, validating, and overseeing all events related to fixed income securities, including but not limited to: Fixed Income Corporate Action processing (mandatory and voluntary) Interest payments and principal redemptions Reorganizations and restructurings (e.g., tender offers, consent solicitations, conversions, calls) Class actions and litigation tracking related to fixed income instruments Reconciliation of entitlements and position balances Communication and coordination with custodians, counterparties, and internal stakeholders The Role: The Associate Director will assist with the day-to-day processing of Fixed Income Corporate Actions. This includes capturing, validating, and processing corporate action events, handling inquiries from internal teams and external clients, ensuring accurate reconciliation of firm and client positions, and resolving discrepancies related to fixed income instruments. The individual will also work closely with other internal teams to enhance systems and processes, drive automation, and mitigate risk across the lifecycle of corporate actions. This role is suited for a proactive, detail-oriented professional with a strong understanding of fixed income securities and corporate actions processing. Key Responsibilities: End-to-end processing of all fixed income corporate actions (mandatory and voluntary) Monitoring of event timelines, ensuring all critical deadlines are met Validation of entitlements based on complex fixed income instrument terms Supporting reconciliations of firm and client positions related to corporate action events Responding to internal and external inquiries Identifying and escalating exceptions and breaks, with root cause analysis and resolution Participating in strategic projects and system enhancements to improve fixed income corporate actions processing Assisting in training and mentoring junior staff, as well as cross-functional collaboration Qualifications: 7-10 years of experience in Financial Services with a strong focus on Fixed Income Corporate Actions or related operations Deep understanding of fixed income products (corporate bonds, municipal bonds, structured notes, etc.) and their associated lifecycle events Experience with FED and DTC Strong analytical and reconciliation skills with attention to detail Familiarity with U.S. tax implications on fixed income instruments is a plus Comfortable working in a fast-paced, high-volume environment with tight deadlines Experience managing or mentoring junior team members is preferred Series 99 and/or Series 7 licensing is a plus or willingness to obtain Experience with domestic and international equity corporate actions processing is a plus We Offer: The Base Salary Range is $140,000 - $175,000. These ranges are representative of the starting base salaries for this role at Clear Street. Which range a candidate fits into and where a candidate falls in the range will be based on job related factors such as relevant experience, skills, and location. These ranges represent Base Salary only, which is just one element of Clear Street's total compensation. The ranges stated do not include other factors of total compensation such as bonuses or equity. At Clear Street, we offer competitive compensation packages, company equity, 401k matching, gender neutral parental leave, and full medical, dental and vision insurance. Our belief has always been that we are better as a business when we are all together in person. We are requiring employees to be in the office 4 days per week. In-office benefits include lunch stipends, fully stocked kitchens, happy hours, a great location, and amazing views. Our top priority is our people. We're continuously investing in a culture that promotes collaboration. We help each other through challenges and celebrate each other's successes. We believe that modern workplaces succeed by virtue of having high-performance workforces that are diverse - in ideas, in cultures, and in experiences. We put in the effort to make such a workplace a daily reality and are proud to be an equal opportunity employer. #LI-HYBRID

Posted 30+ days ago

Sigma Computing logo
Sigma ComputingNew York City, NY
About the Role At Sigma, we're not just adding AI-we're building the future of how people work with data. Our platform already lets users explore billions of rows of data in seconds with a spreadsheet-like interface, analyze and present their data in workbooks, and build data apps and workflows. Now we're pushing further, applying AI to reshape how people build in Sigma, discover insights, and make smarter decisions-fast. That's where you come in. As an AI/ML Engineer, you'll join a growing team focused on building the AI foundation that will power Sigma for the future. Your work will become an integral part of the workflow for the thousands of enterprises that run on Sigma. What You'll Do Partner with product, design, and engineering teams to identify high-impact AI/ML opportunities Prototype and productionize AI systems that feel intuitive but do a lot under the hood-recommendations, natural language interfaces, agentic workflows, and more Develop and scale AI/ML infrastructure that powers both internal tooling and customer-facing features Tackle novel UX problems at the intersection of AI, BI, and apps What You Bring 10+ years of experience building and deploying production-grade AI/ML systems Deep knowledge of machine learning, deep learning, and applied AI Experience across the full ML lifecycle: data curation, training, deployment, monitoring A track record of building things that ship-whether it's recommendations, search, machine translation, or something equally complex Experience adapting or training foundation models (language or multimodal) for novel domains Bonus Points (or skills you'll build here) You've built agents that can plan, reason, and use tools You know your way around cloud infrastructure (AWS, GCP, Azure) You've worked in a fast-moving startup or high-growth environment Additional Job details The base salary range for this position is $240k - $270k annually. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Sigma Computing. This role is eligible for stock options, as well as a comprehensive benefits package. About us: Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for themselves, and make better, faster decisions. The award-winning software was built to capitalize on the performance power of cloud data warehouses to combine data sources and analyze billions of rows of data instantly via an intuitive, spreadsheet-like interface - no coding required. Since launching with its unique interface, Sigma Computing has added features such as collaboration tools and embedded analytics capabilities. The most recent product launch included a set of AI tools such as forecasting capabilities, an AI copilot and a notebook interface for users who prefer a code-first environment. Sigma announced its $200M in Series D financing in May 2024, to continue transforming BI through its innovations in AI infrastructure, data application development, enterprise-wide collaboration, and business user adoption. Spark Capital and Avenir Growth Capital co-led the Series D funding round, with additional participation from a group of past investors including Snowflake Ventures and Sutter Hill Ventures.The Series D funding, raised at a valuation 60% higher than the company's Series C round three years ago, promises to further accelerate Sigma's growth. Come join us! Benefits For Our Full-Time Employees: Equity Generous health benefits Flexible time off policy. Take the time off you need! Paid bonding time for all new parents Traditional and Roth 401k Commuter and FSA benefits Lunch Program Dog friendly office Sigma Computing is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We look forward to learning how your experience can enable all of us to grow. Note: We have an in-office work environment in all our offices in SF, NYC, and London.

Posted 30+ days ago

Hilton Worldwide logo
Hilton WorldwideNew York, NY
After undergoing a transformative restoration, The Waldorf Astoria New York is set to reignite its magnetic allure. The Waldorf Astoria New York is seeking team members to unveil a new era of luxury which embodies the spirit of New York City. With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations. At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. Want to learn more? Hotel Website, Instagram, Facebook, YouTube The Waldorf Astoria New York Classification: Extra Pay Rate: The pay range for this role is 30.6525 - 40.87 and is based on applicable and specialized experience and location. A Banquet Bartender is responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Banquet Bartender, you will deliver a refined and engaging bar experience that reflects the sophistication and elegance of our Five-Star environment. With a passion for hospitality and a deep knowledge of premium spirits, wines, and cocktails, you will craft memorable experiences for our discerning guests while upholding the highest standards of luxury service. What will I be doing? As a Banquet Bartender, you will be responsible for curating and serving exceptional beverage experiences that elevate every event. Your role requires precision, efficiency, and an innate sense of gracious service to meet the expectations of ultra-luxury clientele. Responsibilities include, but are not limited to: Warmly welcome guests and provide personalized, anticipatory service that reflects our commitment to excellence Expertly prepare and present cocktails, wines, and spirits in accordance with signature recipes, portion standards, and brand guidelines Maintain an immaculate and fully stocked bar, ensuring all supplies-from premium liquors and wines to garnishes and glassware-are in pristine condition Ensure full compliance with all federal, state, and local laws regarding the service of alcohol, including proper ID verification and responsible beverage service Process guest transactions with accuracy and discretion, including handling of cash, credit cards, and vouchers through the point-of-sale system Uphold product quality and freshness, including the proper storage and rotation of beverage-related perishables Interact with guests with professionalism and care, addressing concerns discreetly and responsibly, including managing guests showing signs of intoxication Support event execution by collaborating with Banquet Captains, Servers, and Culinary teams to ensure a seamless and elevated service experience What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

Posted 5 days ago

Bright Horizons Family Solutions logo
Bright Horizons Family SolutionsNew York, NY
Embrace variety and change lives as a Universal Pre-K Field Teacher with Bright Horizons. You'll provide a nurturing and educational environment across multiple centers, adapting to the needs and interests of diverse groups of 3- and 5-year-old children. This role is perfect for those who thrive in dynamic settings and are committed to fostering children's development. Responsibilities: Assist the teaching team to implement developmentally appropriate curriculum Maintain open communication with parents, sharing their child's daily milestones Ensure a safe and clean classroom by following essential procedures and guidelines Provide support where teaching coverage is needed across a center or in nearby locations Qualifications: Candidates must pass required state and company background checks, and meet state and company minimum education and experience requirements: 18 years of age with a high school diploma or GED is required At least 90 credits toward a bachelor's degree in early childhood education is required Associate, bachelor's degree, or NYS Teaching Certification (B-2, N-6, 1-6, Special Education) or study plan eligible is preferred 1 year of professional experience teaching in child care, daycare, or preschool settings is preferred Join us to create a safe, nurturing environment that supports children's social, emotional, physical, and intellectual growth. Collaborate with a dynamic team to create engaging curriculum that shapes future learners and leaders. Discover where your passion and a career at Bright Horizons can lead you - all in an inclusive workplace where you can be you. Apply today and explore the possibilities! Physical Requirements: This position requires the employee to comply with all applicable federal, state, local, Bright Horizons', and client site requirements concerning immunizations, employment physical/screening, and health and safety training. If hired, you will work in person in an early education/preschool child care center to provide supervision, care, curriculum delivery and services per Bright Horizons' policies, procedures and guidance, in compliance with any applicable laws and regulations, and in a manner that will ensure the safety of children in Bright Horizons care and the employee. In this role, you must maintain both mental and physical alertness, ensuring you have the appropriate level of energy to meet the essential job requirements. You must be ready to respond immediately and appropriately to multiple or unexpected situations or emergencies. The position demands a full range of motion, allowing you to lift, reach, squat, climb, sit, and fully participate in various activities. You will frequently need to lift, move, or hold children weighing between 10 to 40 pounds, and occasionally, you may be required to handle weights exceeding 40 pounds. Bright Horizons complies with all laws that require reasonable accommodations for qualifying disabilities and/or pregnancy-related limitations. Compensation: The hourly rate for this position is between $29.58 - $42.75 per hour. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors. Benefits: Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements: Medical, dental, and vision insurance 401(k) retirement plan Life insurance Long-term and short-term disability insurance Career development opportunities and free college degrees through our Horizons CDA & Degree Program Compensation: $29.58-$42.75 Life at Bright Horizons: Our people are the heart of our company. Because we're as committed to our own employees as we are to the children, families, and clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us. Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA). If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Posted 30+ days ago

Eleven Labs logo
Eleven LabsNew York City, NY
About ElevenLabs ElevenLabs is a research and product company defining the frontier of audio AI. Millions of people use our technology to read articles, voice over videos, and restore voices lost to disability. Leading developers and enterprises worldwide use ElevenLabs to build intelligent agents for support, sales, and education. We launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025, we raised a $180 million Series C round, valuing the company at $3.3 billion. By September 2025, that valuation doubled to $6.6 billion as we surpassed $200 million ARR in under three years. Our mission is to build the most important audio AI platform in the world, solve AI audio intelligence, and make information accessible in any voice, language, or sound. Our core offerings are our Creative Platform and the Agents Platform, powered by proprietary Text to Speech, Speech to Text, and conversational AI models. We are just getting started. If you want to work hard and create lasting impact, we would like to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don't have job titles. Instead, it's about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company-from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you're not located near one of our main hubs, we offer a monthly co-working stipend. About the role We're looking for a self-starting, highly energetic Customer Success professional based in the USA, who is passionate about voice technology. We don't just sell a product, we're building a community of highly engaged people that want to partner with us for the long term. We love listening to our clients to support them with a top-notch onboarding, daily management and value extraction experience. In this role you will: Manage an enterprise book of business of about 20 accounts Partner on the development of ElevenLabs' Customer Success playbook that helps us scale to $500M+ in ARR supporting 1,000s of enterprises. Build and maintain strong relationships with your clients to drive their success. Play a key role in onboarding clients and defining the best practices across the world. Measure and improve customer satisfaction & experience. Monitor customer usage and adoption of our products to identify areas for improvement or revenue expansion. Own your NRR + customer health KPIs and track them against the company goals. Requirements 3-7 years of previous experience in Customer Success in a SaaS, fast-paced organization. A strong scalability and customer excellence mindset. Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization. Excellent problem-solving, technical, and analytical skills to address customer needs and concerns. A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale. Location This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in ET, CT, MT, or PT timezones is required. There is a preference for candidates to be based in New York City or San Francisco, with the option to work out of our offices in these cities. #LI-remote

Posted 30+ days ago

Aspen Dental logo
Aspen DentalWatertown, NY
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Denture Lab Technician, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full-Time Salary: $27 - $31 / hour At Aspen Dental, we put You First. We offer: Paid time off and holidays Health, Dental, Vision, and 401(k) savings plan with match Career development and growth opportunities to support you at every stage of your career How You'll Make a Difference As a Denture Lab Technician, you will get a great career and so much more. You will have the ability to showcase your artistic skills to create better smiles and improve lives within your community. You will have access to state-of-the art equipment and instruments to perform your artistry. We're also committed to leading the way in digital dentures. Collaborate with dentists to ensure optimum patient satisfaction Oversee your own laboratory Fabricate dentures from impression to insert Complete prosthetic repairs, relines, and re-bases Oversee preparation of laboratory supply orders Work collaboratively with other members of the dental team to provide exceptional patient care Qualifications: Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Experience with complete fabrication of quality denture products from start to finish The ability to pass a hands-on skill assessment/bench test completing such process Commitment to ongoing learning and professional development Training in dental lab technology a plus Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Posted 30+ days ago

Integral logo
IntegralNew York, NY
Integral Ad Science is currently seeking a Director, Revenue to join our Finance team. The role is primarily responsible for managing revenue and will report to the VP, Global Controller. You will manage the end-to-end accounting, business, and system processes required to analyze, account for, and report revenue recognition under US GAAP. This position manages a team and oversees the monthly close process, internal controls, and process improvements. The ideal candidate should have a strong foundation in revenue recognition under ASC 606 and a strong analytical and problem-solving ability. This position will have frequent interactions with cross-functional teams within the organization, including FP&A, Billing, Sales Operations, Client Success, and Enterprise Systems. Job Duties & Responsibilities Analyze and interpret contracts to identify revenue recognition implications and ensure compliance with relevant accounting standards (e.g., ASC 606). Collaborate with sales, client success, legal, and operations to review contracts for complete and accurate revenue recognition, including rebates and other revenue implications. Manage the monthly revenue close processes, ensuring accurate and timely reporting of revenue. Develop, implement, and maintain internal controls over the revenue recognition process to ensure compliance with SOX. Understand the transactional flow of revenue through various systems to monitor and ensure accurate financial results. Stay current on changes in revenue recognition standards and assess their impact on the company's financial reporting. Lead projects around revenue recognition, such as the calculation of standalone selling price (SSP) methodologies. Lead revenue analyses and preparation of metrics to enhance insights, identify trends, and report to leadership and business partners. Support audits and reviews, providing necessary documentation and analysis. Prepare memos and technical accounting support for matters involving revenue recognition. Accountable for identifying and communicating risks and issues impacting revenue recognition. Manage departmental projects and process changes in order to improve efficiencies in work processes through automation, where applicable. Partner closely with billing and FP&A to ensure proper coordination over revenue recognition. Responsible for driving department goals and vision forward within the team. Provide review of work of other team members, providing constructive feedback, guidance, and coaching while maintaining positive relationships Knowledge & Technical Skills Strong understanding of accounting principles related to revenue recognition (ASC 606). Ability to develop goals and the process by which to meet goals based on provided objectives. Effectively communicates with all levels of management and cross-functional teams. Ability to interact with peers and team members to gain cooperation amongst the teams to meet objectives. Strong organizational and time management skills and the ability to balance a large group of diverse projects simultaneously with excellent attention to detail. Proficiency in Excel is required. Ability to resolve complex problems positively and professionally. Education & Experience Bachelor's Degree in Accounting required. CPA with Big 4 experience is highly desirable. 5+ years of combined experience in private industry and public accounting, with at least 2+ years focused on revenue recognition and managing teams. Strong background in applying ASC 606, analyzing contracts, and identifying key revenue implications. Experience in a public company environment, with familiarity working under SOX compliance and SEC reporting requirements. Experience with revenue recognition in the digital advertising industry is a plus. Experience with SalesForce is a plus. Detail-oriented with superior analytical and problem-solving skills. Strong Excel skills required and ability to work with, analyze, and interpret large volumes of transactional data. Excellent interpersonal, communication, and business partnering skills with demonstrated ability to work cross-functionally and at various levels within a company Strong time management skills, ability to meet deadlines, and operate with a sense of urgency. New York Applicants: The salary range for this position is $138,600 - $237,600. Actual pay may vary based on experience or geographic location. About Integral Ad Science Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industry's most actionable data to drive superior results for the world's largest advertisers, publishers, and media platforms. IAS's software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments, while improving return on ad spend for advertisers and yield for publishers. Our mission is to be the global benchmark for trust and transparency in digital media quality. For more information, visit integralads.com. Equal Opportunity Employer: IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply. California Applicant Pre-Collection Notice: We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at compliance@integralads.com. To learn more about us, please visit http://integralads.com/ Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to recruitingagencies@integralads.com. We will get back to you if there's interest in a partnership. #LI-Hybrid

Posted 30+ days ago

Humana Inc. logo
Humana Inc.Westbury, NY
Become a part of our caring community and help us put health first Work Schedule: Full-time/40 Hours Position Type: On-site Branch Location: Westbury, NY This is not a remote or work-from-home position. This position requires you to sit on-site at our Westbury, NY branch location. The RN Clinical Manager coordinates and oversees all direct care patient services provided by clinical personnel. This role is a focused on both home health clinical quality assurance and home health clinical operations initiatives. Develops, plans, implements, analyzes, and organizes clinical operations for a specific location managed. Conducts/delegates the assessment and reassessment of patients, including updating of care plans and interpreting patient needs, while adhering to Company, physician, and/or health facility procedures/policies. Manages the assignment of caregivers. Responsible for and oversees the delivery of care to all patients served by the location. Receives case referrals. Reviews available patient information related to the case, including disciplines required, to determine home health or hospice needs. Accountable to ensure patients meet admission criteria and make the decision to admit patients to service. Assigns appropriate clinicians to a case, as needed. Instructs and guides clinicians to promote more effective performance and delivery of quality home care services, and is available at all times during operating hours to assist clinicians as appropriate. Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing patient Plan of Care (POC). Monitors cases to ensure documentation is in compliance with regulatory agencies and requirements of third-party payers. Ensures final audits/billing are completed timely and in compliance with Medicare regulations. Coordinates communication between team members/attending physicians/caregivers to ensure the appropriateness of care and outcome planning. Works in conjunction with the Branch Director and Company Finance Department to establish location's revenue and budget goals. Participates in sales and marketing initiatives. Supervises all clinical employees assigned to a specific location. Responsible for the overall direction, coordination, and evaluation of the location. Carries out supervisory responsibilities in accordance with Company policies and procedures. Handles necessary employee corrective action and discipline issues fairly and objectively, in consultation with the Human Resources Department and the Executive Director/Director of Operations. Participates in the interviewing, hiring, training, and development of direct care clinicians. Evaluates their performance relative to job goals and requirements. Coaches staff and recommends in-service education programs, when needed. Ensures adherence to internal policies and standards. Assesses staff education needs based on own the review of clinical documentation in addition to feedback and recommendations by Utilization Review staff. Upon completion of the assessment, creates and conducts regular staff education as needed. Analyzes situations, identifies problems, identifies and evaluates alternative courses of action through the utilization of Performance Improvement principles. Responsible for review of the appropriate number of Case Managers and clinical staff documentation to include starts-of-care, resumption-of-cares, and re-certifications, for appropriateness of care, delivery, and documentation requirements. Responsible for the QA/PI activities. Works with Utilization Review staff relative to data tracking for performance review and outcomes of care analysis to determine efficiency, the efficacy of case management system as well as any other systems and process. Competently performs patient care assignments and staff management activities. Provides direct patient care on an infrequent basis and only in times of emergency. Acts as Branch Director in his/her absence. Interprets Company standards and Company policies and procedures to ensure compliance with external regulatory authorities and ensures that caregiver clinical documentation meets internal standards. Participates in performance improvement activities, maintains ongoing clinical knowledge through internal and external training programs. Provides interpretation of knowledge and direction to staff. Maintains relationships with referral/community sources. Participates in professional organizations and conducts care-related programs. Performs other related duties as assigned or requested. Use your skills to make an impact Required Experience/Skills: Graduate of an accredited School of Nursing. Current state license as a Registered Nurse. Proof of current CPR. Valid driver's license, auto insurance and reliable transportation. Two years as a Registered Nurse with at least one-year of management experience in a home care, hospice or equivalent environment. Home health experience is required. Management and people leadership experience, preferred. OASIS experience, required. OASIS certification (HCS-O, COQS, and/or COS-C), preferred. Homecare Homebase (HCHB) experience, preferred. CMS PDGM billing knowledge and/or experience, preferred. Additional Information Normal Hours of Operation: M-F / 8a-5p (ET) On-Call Expectation: Rotating on-call shift. Branch Size: 170 Census (4 STAR rating) Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $92,600 - $127,400 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Posted 30+ days ago

Later logo
LaterNew York, NY
Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide. Following our acquisition of Mavely, the Everyday Influencer Platform, Later enables brands to scale creator partnerships from nano to premium influencers while managing social media content and campaigns across all major social and affiliate networks. Through proprietary performance data, marketing leaders can drive attributable sales and optimize social commerce with our software platform or award-winning services. Later is founded on two success stories that began in 2014: Mavrck, the industry-leading influencer marketing solution (now Later Influence), and Later, the best social media management platform (now Later Social) and first-to-market link in bio tool, Later Link in Bio. In 2024, Mavrck and Later officially joined together as one unified business, with a shared vision: to enable the world to make a living with their creativity. We're trusted by the top social platforms, with partnerships and integrations with Meta, TikTok, LinkedIn, YouTube, and Pinterest. We enable marketers to create high-performing content and engage in authentic collaborations with creators to reach new audiences, drive engagement, and generate predictable ROI. About the Role Later is looking for a Director, Client Services to elevate how we deliver influencer marketing campaigns for some of the world's leading brands. This role is not just about managing accounts - it's about shaping the systems, people, and processes that enable best-in-class delivery at scale. As a senior leader, you'll oversee a team of Account Leads and client-facing specialists, driving operational excellence, campaign quality, and client outcomes. You'll ensure every campaign is delivered with precision and impact, while building the internal infrastructure and talent needed for long-term growth. This role is equal parts strategist, operator, and coach - and is central to Later's ability to deliver predictable, measurable ROI in the creator economy. What You'll be Doing Strategy Lead a team of Account Leads to deliver flawless campaigns across a portfolio of enterprise clients. Monitor and manage team bandwidth, ensuring balanced resourcing and sustainable high performance. Embed a culture of accountability through structured internal meetings, clear performance expectations, and consistent communication. Technical / Execution Own the quality bar for all campaign deliverables - from activation briefs to final reports. Review and approve key client materials, providing strategic insights that elevate outcomes. Oversee campaign KPIs, flag risks early, and guide teams in optimizing performance. Partner with Sales and Strategy during presale to validate scopes, timelines, and deliverables - ensuring commitments align with internal capacity and standards. Team / Collaboration Recruit, onboard, and mentor top talent for the Services team. Provide structured coaching, real-time feedback, and professional development opportunities. Model proactive, strategic client service and set clear expectations for performance at every level. Identify and implement workflow improvements that reduce friction while maintaining creative excellence. Partner with Customer Operations, Revenue Operations, and Product to roll out scalable systems that support high-quality delivery. Establish playbooks and best practices that raise the bar for service delivery across the org. Research / Best Practices Act as a thought leader on creator economy trends, platform shifts, and cultural insights. Educate internal teams and clients on best practices, embedding innovation and strategic POVs into every campaign. What Success Looks Like Every client campaign is delivered on time, on scope, and above expectations. Later is recognized by clients and partners as best-in-class in influencer marketing services. Services team members are engaged, growing, and consistently exceeding performance expectations. New workflows, playbooks, and processes are implemented that increase efficiency and scalability. Later's leadership and clients view you as a trusted advisor and operational backbone of the Services org. What You Bring 7+ years of experience in client services, influencer marketing, or digital operations, with direct leadership of client-facing teams. Proven success managing enterprise accounts, delivering measurable ROI, and maintaining long-term client satisfaction. Strong ability to balance team needs with business priorities, allocating resources effectively in high-growth contexts. Experience building and implementing scalable processes and workflows that drive efficiency without sacrificing creativity. Demonstrated success in talent development - recruiting, mentoring, and elevating high-performing teams. A systems mindset with the ability to connect operational details to strategic business outcomes. Excellent executive communication skills and the ability to influence cross-functional stakeholders. How You Work Driven by Impact: You deliver results that matter-prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear. Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights. Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast-challenging the status quo with a mindset of improvement. Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive-removing roadblocks, sharing insights, and keeping morale high. Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth. Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity. Our approach to compensation: We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors. Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only. To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package. Salary Range: $150,000- $180,000 OTE USD Co-op team members, independent contractors, and freelancers are not eligible for company benefits. #LI-Hybrid #LI-Remote Where we work: We have offices in Boston, MA; Vancouver, BC; Chicago, IL; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located. Diversity, inclusion, and accessibility: At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.

Posted 2 weeks ago

M logo
Metropolitan Transportation AuthorityNew York, NY
Position at MTA Construction & Development This position is eligible for teleworking, which is currently available one day per week. New hires are eligible to apply 30 days after their effective date of hire. JOB TITLE: Construction Manager AGENCY: Construction & Development DEPT/DIV: Delivery/Signals & Train Controls REPORTS TO: Senior Manager, Construction WORK LOCATION: 2 Broadway HOURS OF WORK: 8:30 AM to 5:00 PM or as required (7.5HR/DAY) HAY POINTS: 611 SALARY RANGE: $94,317 to $128,408 DEADLINE: Open Until Filled Summary The Construction Manager will manage MTA Construction and Development efforts related to contract compliance, ensuring the safe and effective delivery of major capital projects on schedule and within budget. Responsible for ensuring successful project execution in conformance with requirements of the approved design and contract documents, applicable criteria and standards, and requirements of the MTA operating agency clients. Responsibilities Lead construction management team in effective execution of the construction management process, including management and oversight of contractor performance, construction activities, contract administration, and inspection services through completion of the project life-cycle. Reviews in-house technical designs for constructability in non-design-build projects. Responsible for monitoring and/or auditing third-party technical design and construction activities for compliance with the contract's requirements. Oversee multi-disciplinary construction team, ensuring that quality projects are effectively and efficiently delivered within established schedule and budget and that appropriate project documentation is maintained. Ensure project delivery follows all contract documentation, applicable standards, guidelines, laws, regulations, codes, policies, procedures, and project requirements of the MTA operating agency clients. Ensure that safety is an integral part of all construction activities. Responsible for developing solutions to unforeseen conditions. In coordination with Contracts, negotiate change orders as required. Work with Delivery staff to incorporate revisions to plans and guidelines as needed. In coordination with the Delivery Services Office, manage the adoption of innovative methods, processes, and procedures to ensure effective and efficient project delivery with quality outcomes. Oversee construction team participation in constructability, project alternatives, feasibility, cost-benefit, risk, and life-cycle cost analyses and studies. Participate in pre-construction project planning as needed. Manage development and preparation of detailed project status reporting, presentations, and updates to related systems. Responsible for construction team role in project support activities such as coordination of owner support/force account services and capital payments. Develop and maintain productive and transparent relationships with all relevant stakeholders, including MTA operating agency clients. Ensure effective communication on project status and timely resolution of issues. Manage selection, development, and motivation of personnel. Ensure prompt and effective coaching, counseling, and career development for subordinates. Responsible for reviewing staff performance and disciplining/terminating employees when necessary. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential. Perform other duties as assigned. Education and Experience Bachelor's degree in Engineering, Architecture, Construction or Project Management, Business Administration, Transportation, or a related field. Must have a minimum of five (5) years of related experience. Competencies: Licensed Professional Engineer or Registered Architect desirable. PMP and CCM Certifications are preferred. Excellent communication and interpersonal skills. Must have focus and ability to deliver results, organizational effectiveness, and continuous improvement. Must possess excellent team-building, listening, problem-solving, and prioritization skills. Proficient computer skills (i.e., Windows environment, Microsoft Office, PeopleSoft, Oracle, etc.) and strong business administrative skills (i.e., presentations, report and letter writing, time management, etc.). Other Information Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission"). Selection Criteria Based on evaluation of education, skills, experience, and interview. How to Apply MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the "Careers" link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant. Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are equal opportunity employers, including those with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

Posted 3 weeks ago

A logo
Aramark Corp.Corona, NY
Job Description The Catering Services Manager is a leadership position which leads all aspects of catering solutions and special events at the location. This position will lead the Catering team to complete events or catering delivery requests in line with customer expectations and service standards. COMPENSATION: The salary range for this position is $80,000 to $85,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. . There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. Job Responsibilities Plan and manage catering operations for gameday events, ensuring exceptional food quality and service, coordinating with vendors, and overseeing staff to deliver a seamless and memorable experience for all guests. Develop and complete catering solutions to meet customers' needs Develop and maintain effective client and customer rapport Deliver consistent quality in planning and carrying out events Facilitate the delivery of prepared food and set up of events crafted from banquet event orders Assist clients in planning special events and providing creative solutions to clients' needs Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event Responsible for delivering food and labor targets Responsible for execution of catering events of varied size and scope including staffing and management Ensure accurate reporting of all catering related revenue, expenses, and receivables Recruit, train, schedule and develop team members Ensure compliance with all food, occupational, and environmental safety policies At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Requires at least 2 years of experience Prior experience in a management or supervisory role preferred Previous experience in events, hospitality and catering preferred Requires a bachelor's degree or equivalent experience Available to work event-based hours Must have excellent communications skills Complete Food Handlers and Alcohol Service Certifications as required Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. Ability to stand for extended periods of time Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Queens Nearest Secondary Market: New York City

Posted 3 weeks ago

Mars logo

Guest Experience Manager

MarsQueens, NY

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Job Description

Job Description:

The primary focus of this role is to create an Unforgettable Guest Experience in accordance with Mars Retail Group brand standards, creating a world where everyone feels they belong. The Guest Experience Manager will lead a team of Associates to deliver all sales commitments while actively drive business growth and selling M&M'S products. This role provides training and coaching to all Associates through our Great Line Manager Program. This role is responsible for providing an exceptional experience for our Guests by upholding and executing the established policies, procedures, Quality, and all food safety requirements. We welcome unique personalities, just as our M&M'S brand is founded on our unique characters.

What are we looking for?

The role of Guest Experience Manager is crucial for the delivery of an Unforgettable Experience in our Retail stores, and for upholding the sales side of the business. Success is found in this role through exceptional leadership skills, driving for results, and delivering on Key Business metrics, not excluding the importance of developing one's own skills and the continued development of direct reports

What will be your key responsibilities?

PEOPLE LEADERSHIP

  • Act as a Great Line Manager, using the Five Principles in all decision making
  • Create a fun and inclusive environment where Associates feel comfortable being their true and authentic self at work, in a "fun kind" way to bring out the best in each other
  • Manage, train, onboard, and develops a full team which may include Associates, supervisors, and individual contributors
  • Role model, coach, and ensure accountability for the behaviors of an effective Manager on Duty to ensure achievement of all sales objectives and goals
  • Assess, evaluate, train and coach Supervisors to drive sales and operational objectives through the engagement and productivity of our Associates
  • Exemplify The Five Principles and Associate Concept

GUEST EXPERIENCE

  • Create an environment that drives sales through exceptional guest experiences
  • Place a high priority on educating Associates on hospitality, entertaining, and selling
  • Champion a "Guest comes first" attitude through the power of fun, in an environment where everyone feels they belong, with a 'One for All and All for Fun' mentality
  • Develop Associates to use resourcefulness for product knowledge and category components, to keep displays/spaces occupied and shoppable
  • May work in tandem with Visual support to provide accurate roll out of floor changes, ensuring products are available
  • May analyze consumer data captured in store to strategize and create action plans
  • Manage store experiences, bringing our brand to life. This includes actively approaching guests when hosting our famous candy wall, sampling candy, personalizing chocolate, and representing our characters, which helps brings our brand to life
  • Hold team accountable to partner with merchandizers for product replenishment requests

STORE OPERATIONS

  • Lead and adhere to all Standard Operating Procedures
  • Support presentation excellence to ensure all areas of the store are well prepared (neat clean, organized, operational and safe), allowing guests to shop with ease
  • Manage the reduction of waste across all areas of the store
  • Support auditing events to local and/or company standards
  • Drive Quality to achieve compliance in food regulation, local regulation, and auditing
  • Protects sales through maintaining the Point- of- Sale system by supporting cashier concerns and pricing issues
  • Maintain accurate Associate scheduling/placement while acting as Manager on Duty, which will ensure effective customer service and operational coverage throughout the store
  • Support in managing general store expenses
  • Provide proactive insight to schedule and impact a healthy payroll and staffing labor model
  • Support the integrity and functionality of the time clocks and timekeeping system

M&M'S BRAND AMBASSADOR + PRODUCT KNOWLEDGE

  • Store expert of the M&M'S brand, store products and experiences. This includes greeting and approaching all guests with a friendly and positive attitude
  • Adapt approach and demeanor in real time to match the shifting demands of different situations to showcase product representation in key areas throughout the store
  • May support the brand by leading our classic characters in costume
  • Internally, advocating for equity, inclusion, and diversity, creating a unique team and role modelling allyship
  • Externally, relating the brand purpose to guests, stakeholders, and external partners, helping to enhance brand loyalty - potentially hosting and organizing events

BUSINESS RESULTS

  • Analyze daily, weekly, and overall sales results against business objectives and pivot if necessary
  • Maximize profitability to identify potential opportunities for growth
  • Execute strategies and plans to achieve sales growth through business analysis, action planning, effective communication, and consistent accountability
  • Responsible for upholding and coaching on all Mars Retail Group policies and procedures, plus local regulation adherence, including attendance and timekeeping, food handling guidelines, Quality, loss prevention, and safety/emergency procedures
  • Support continual growth of the business via effective talent, retention, and recruitment management

STAKEHOLDER MANAGEMENT + COMMUNICATION

  • Utilize sales data and consumer feedback to recommend changes to the Store Director team in a timely manner
  • Aid in strengthening connections and consensus within the store team
  • May collaborate over Associate case management with relevant P&O stakeholders to ensure all people practices, policies and procedures are fair and consistent
  • Aware of and collaborates with the Director team over local retail business trends, insights, opportunities and community outreach
  • Integral role in a strong and influential Store Leadership team

Qualifications

Desired Education: College Degree or equivalent experience

Key Experience Desired:

Minimum 2 years experience managing in a fast pace environment

Experience in leading direct reports

Manager on Duty experience

Basic computer IT skills

Decisive in driving sales, operational excellence, and satisfying the guest

Other willingness requirements:

Willingness to work in an environment with loud music and bright lights

Willingness to work in an ever changing and fast paced environment

Willingness to step in at a moment's notice to support the team, in any way needed

What can you expect from Mars?

  • Work with diverse and talented Associates, all guided by the Five Principles.

  • Join a purpose driven company, where we're striving to build the world we want tomorrow, today.

  • Best-in-class learning and development support from day one, including access to our in-house Mars University.

  • An industry competitive salary and benefits package, including company bonus.

The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience. The total compensation package for this position will include variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.

$64,611-$88,840

The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, if eligible, including variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Eligibility for these additional elements depend on the position offered and the employee's work schedule (i.e., part-time schedule, store associate). Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.

USD 64,611.00 - USD 88,840.00

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