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Senior Operations Manager: Deposit Program-logo
Senior Operations Manager: Deposit Program
AvenSouth Bay Area / Campbell, CA
About Us We are reinventing consumer credit. We wildly reduce the cost of capital by using technology to easily tap into people's assets. Our first product is the world's cheapest credit card, backed by home equity. Using many patented technologies, we sped up a process that usually takes 4-6 weeks and thousands of dollars down to as fast as 15 minutes and $0 to get. The Team We are a well-capitalized (over $250MM in equity funding) team of technology (Square, Microsoft, Facebook) and finance (Discover, CapitalOne, Goldman Sachs) executives with top-tier investors - Founders Fund, Khosla Ventures, Max Levchin, NYCA, Sequoia, SciFi VC, Caffeinated Capital, etc. Our team includes people who have built: Financial products (Square/CashApp, the earliest CapitalOne credit cards) Consumer products (Internet.org, Xbox) Technology infrastructure (Visual Studio, Windows & Azure, helped design the C++ & C# languages) Mathematics & science infrastructure (computational research at NASA's JPL) Job description We're looking for an operations manager with experience in banking to lead our deposit operations, including customer service. You will work with bank partners, engineering, compliance, senior managers and the executive team. You are hands-on, data driven, a systems thinker. You are disciplined, efficient, resilient. You will report to the head of operations. Responsibilities Working with a bank partner to set up and operate a deposit program Developing and managing procedures to handle deposit account onboarding and account management Handling Reg E disputes and procedures, as well as complaints Managing processes, dashboards using google sheets, snowflake, SQL, zapier, other operations tooling Building new systems with engineering, product, credit to augment our industry leading systems Work with our fraud operations manager to ensure compliance of BSA/AML/KYC/OFAC regulations Work closely with engineers and data scientists to deliver system and product improvement Qualification Experience in running & scaling operations, preferably in the banking industry. Strong understanding of regulatory framework for deposit accounts (incl. BSA/AML/OFAC, GLBA, Reg E/DD, TISA) Structured communication and problem-solving skills Depth in data driven decision making, proficiency in excel, with some background in SQL Bachelor's Degree - preferably in finance, economics, or engineering, or similar Aven is a proud Equal Opportunity Employer. Aven does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.

Posted 1 day ago

Staff Design Program Manager-logo
Staff Design Program Manager
eBay Inc.Austin, TX
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. About the team and the role: As a Staff Design Program Manager, you will be responsible for overseeing the work happening in many areas of the Buyer and Seller experience. You will use modern technology and AI to help increase efficiency and velocity in all aspects of the product cycle. A global approach is essential for ensuring platform-level systems and capabilities are designed into every aspect of the work we produce. Our Design Program Managers have deep expertise in optimizing user-centered design processes and are engaged in every step of the process from ideating concepts, testing prototypes, defining outcomes, scoping releases, design iterations, engineering collaboration, releasing to the market and tracking the results. Excellent communication, collaboration and organizational skills are required. This is a hybrid role available to someone located in Portland, OR or Austin, TX who is able to work in office at least 3 days per week. You will be responsible for setting direction and partnering with Designers, Product Managers, Business and Engineering to ensure we are delivering releases that consistently meet an ever-higher bar of quality, innovation, and performance. Success depends on the ability to achieve goals and deliver results on time. What you will accomplish: Leadership - demonstrate leadership by setting direction, optimizing, troubleshooting and course-correcting in order to achieve goals Delivery Execution - drive the right outcomes and deliver on time by owning key timelines, roadmaps, execution plans, managing backlogs and effectively communicating status/results across orgs Team-building - work with global eBay product team partners (e.g. Product Managers, Engineering, Marketing, Business, etc.) to seek out ways to be more effective and increase job satisfaction Design Ops - drive the use of a common set of tools that are used to track, prioritize and rank the work that needs to be performed so it remains in sync with all team members Cross-org agility - work across a wide variety of internal and external teams and delivering a plan that represents the needs of UX, Content and Research across the Design team Culture and Inclusion - be part of a great work environment, establishing a supportive culture and creating an inclusive space for everyone to do their very best work and have a lot of fun along the way What you will bring: 8+ years of experience as a Design Program Manager, Technical Program/Product Manager with a track record of leadership, execution and vision Experience leading product design teams that build for scale (multiple platforms and markets) Experience designing, building and delivering consumer-facing products, services or experiences Experience using AI to inform decisions and drive the scale of product design for both creative quality and product efficiency/engagement Experience using project management systems such as Airtable, Jira or other similar systems to manage cross-org releases and workloads Excellent project management, communication and organizational skills #LI-Hybrid The base pay range for this position is expected in the range below: $124,000 - $208,300 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.

Posted 1 week ago

Sr. Technical Program Manager-logo
Sr. Technical Program Manager
Amyx, Iinc.Washington, DC
Overview Amyx is seeking a Sr. Technical Program Manager for our DOD client in the National Capitol Region. Responsibilities shall provide day-to-day oversight of all IT and IA contract support personnel, TO performance, and IT/IA program support services. Must have the ability to communicate accurate information Qualifications It is required that the ST PM has the following qualifications: A minimum of ten years of DoD technical PM experience Possess one of the following certifications: Global IA Certification (GIAC), Global Security Leadership Certification (GSLC), Certified Information Systems Security Professional (CISSP), Certified Information Systems Manager (CISM), and Certified Information Systems Auditor (CISA), or another DoD 8570.01-M Level 3 authorized IAT/IAM certification. A minimum of eight years of experience in planning, directing, and managing complex IT projects and operations of a nature similar in size and scope as referenced under this TO. A minimum of eight years of experience in Change M and quality assurance concepts and guidelines, such as AGILE, IT Infrastructure Library (ITIL), the Software Engineering Institute (SEI) Capability Maturity Model Integration (CMMI), Project Management Body of Knowledge (PMBOK). A minimum of eight years of experience in leading projects involving compliance with the DoD CC SRG and the DoD RMF (e.g., DoDI 8510.01). Possess a minimum of a favorably adjudicated NACI investigation at proposal submission. It is desired that the ST PM has the following qualifications: Possess a current Project Management Institute (PMI) Project Management Professional certification or Defense Acquisition Workforce Improvement Act (DAWIA) Level III Program Management. A Bachelor's Degree in an IT related field Benefits include: Medical, Dental, and Vision Plans (PPO & HSA options available) Flexible Spending Accounts (Health Care & Dependent Care FSA) Health Savings Account (HSA) 401(k) with matching contributions Roth Qualified Transportation Expense with matching contributions Short Term Disability Long Term Disability Life and Accidental Death & Dismemberment Basic & Voluntary Life Insurance Wellness Program PTO 11 Holidays Professional Development Reimbursement Please contact talent@amyx.com with any questions! Amyx is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. Amyx is a VEVRAA federal contractor and we request priority referral of veterans.Physical DemandsEmployee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear. Most positions require ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and providing recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee may be required to occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Regular and predictable attendance is essential.

Posted 1 week ago

Clinical Program Manager-logo
Clinical Program Manager
Universal Health ServicesRoyal Oak, MI
Responsibilities The Clinical Manager will be responsible for team collaboration and provision of all aspects of patient care and therapy at Skywood's Outpatient Facility. Skywood is part of one the nation's largest and most respected hospital management companies, Universal Health Services, Inc. UHS is one of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, our annual revenues were $11.4 billion in 2019. In 2020, UHS was again recognized as one of the World's Most Admired Companies by Fortune; in 2019, ranked #293 on the Fortune 500; and in 2017, listed #275 in Forbes inaugural ranking of America's Top 500 Public Companies. Headquartered in King of Prussia, PA, UHS has more than 90,000 employees and through its subsidiaries operates 26 acute care hospitals, 328 behavioral health facilities, 42 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 37 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information on the Company, visit our web site: http://www.uhsinc.com . Qualifications Position Summary Responsible for team collaboration and provision of all aspects of patient care and therapy. Essential Duties and Responsibilities Responsible for overseeing a cohesive team within assigned program. Responsible for implementation of clinical programming with assigned program Provides direct supervision to primary therapist in assigned program Demonstrates clinical knowledge in the areas of assessment, diagnosis, treatment planning, implementation, and documentation in electronic medical record. Responsible for updating and collaborating with referents. Participates in daily and/or weekly staff meetings regarding each patient and gives recommendations. Provides therapy services for individuals assigned to caseload Utilizes agency endorsed patient-centered therapeutic interventions and rapport-building practices, including motivational interviewing techniques, to non-confrontationally enhance consumer insight regarding diagnostic and usage patterns. Documents treatment episodes, contacts, treatment plans and sessions according to periodicity and content requirements. Demonstrates history of staff development. Maintains appointed continuous caseload of actively engaged individuals. Responds to crisis as needed. Performs other duties as assigned. Knowledge, Skills and Abilities Ability to inspire patient confidence in the FRN Staff and the FRN Model of Treatment. Ability to consistently demonstrate through conduct and communications the stability required to effectively assist patients and their family members through the FRN Model of Treatment. Working knowledge of 12-step, DBT and MI technique and programs. Excellent verbal and written communication skills required. Excellent organizational skills with the ability to prioritize workload and meet deadlines. Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. Exceptional analytical and problem solving skills. Proven ability to handle multiple projects under pressure. Must have high level of interpersonal skills. Position continually requires demonstrated poise, professionalism, tact and diplomacy. Must have strong knowledge of a variety of computer software applications in word processing, spreadsheets, and presentations (MS Word, Excel, PowerPoint). Understanding of diverse cultures and gender specific issues and the ability to incorporate needs of gender and culturally diverse groups into the organization. Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including coworkers, patients, residents, visitors, families and referral sources. Understands need for and maintains appropriate confidentiality at all times when interacting with patients, residents, families, visitors, referral sources and all other contacts. Education and Experience Master's degree in psychology, social work, or related field required. Licensure or licensure eligible required. Drug and alcohol certification preferred Minimum 3-5 years experience in mental health or substance abuse field required. Minimum 2-3 years experience in Motivational Interviewing, Dialectical Behavior Therapy, young adults and women/mens issues. Work Environment and Physical Demands Sits, stands, bends, lifts and moves intermittently during work hours. Must be able to lift, push, pull and/or move up to 25 pounds. Position requires a great deal of work on the computer requiring manual dexterity and visual acuity. Ability to be physically mobile, climb stairs, traverse the campus on uneven, hilly terrain. A current, valid driver's license is required for frequent business travel between locations. Minimal overnight travel required. Due to the 24/7 operational demands, must typically be available after normal working hours and on holidays to manage emergencies that may arise Skywood is part of one the nation's largest and most respected hospital management companies, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, UHS today has annual revenue exceeding $10.7 billion. In 2019, UHS was again recognized as one of the World's Most Admired Companies by Fortune; in 2018, UHS ranked #268 on the Fortune 500; and in 2017, listed #275 in Forbes inaugural ranking of America's Top 500 Public Companies. Our operating philosophy is as effective today as it was 40 years ago, enabling us to provide compassionate care to our patients and their loved ones: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve. Headquartered in King of Prussia, PA, UHS has more than 87,000 employees and through its subsidiaries operates 350 inpatient acute care hospitals and behavioral health facilities and 30 outpatient and other facilities located in 37 states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information on the Company, visit our web site: http://www.uhsinc.com .

Posted 30+ days ago

Sales Training Program Manager (Remote/Flexible)-logo
Sales Training Program Manager (Remote/Flexible)
Insulet CorporationAmsterdam, NY
Position Overview: You will be responsible for developing and enhancing the quality of sales enablement programs through an omnichannel approach, targeting both sales and clinical teams across the international business. You will report to the Senior Manager of Sales Effectiveness within the International Sales Excellence Function. Your responsibilities: To develop comprehensive training programs that improve the skills and knowledge of the sales and clinical teams. To enhance sales tools, methodologies and resources. To continually improve sales tools and use data driven insights to identify training or coaching needs. Collaborate and partner on projects with Sales Teams, Marketing, Medical Affairs and Market Access. Manage training and learning channels for sales effectiveness programs to ensure value to the user and maximise engagement Provide a framework, guidance and development to in-country trainers to ensure consist and effective delivery across all regions Your key decision rights : To design, develop and implement sales enablement programs tailored to the need of the International business To define standards, KPIs and performance metrics to measure the success and impact of their enablement programs. Your required skills & behaviors Self Leadership. Demonstrate initiative and accountability in managing your own performance and development Effective Communicator. Exhibit strong verbal, written and interpersonal communication to convey information clearly and persuasively. Growth Mindset Embrace continuous learning and improvement, seeking new challenges and opportunities Customer Focus. Prioritize understanding, uncovering and meeting the needs of internal customers to drive value and quality Problem Solving and Analytical Skills. Utilise critical thinking and analytical abilities to identify issues and develop effective solutions Your skills and competencies: Instructional Design and Adult Learning Principles Expertise IT Proficiency including LMS platforms, competency software and CVRM systems Diabetes Technology experience ideally Prior industry/commercial experience strong preference.. Professional and polished presentation skills. Fluency in English and proficiency in additional languages relevant to markets served strongly preferred Education and Experience Bachelor's degree Relevant experience developing and delivering strategic enablement programs for Sales and Clinical Teams Additional Information The preferred location is Europe. Travel is estimated at 25% This position requires regular business travel within the International business, at times extensive travel to conduct training events and 'field visits' or to support training needs in our international markets. Overnight travel and amount of air travel varies by monthly need. Valid driver's license required. NOTE: This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired). #LI-Remote #LI-KJ1 Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com. We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us here.

Posted 30+ days ago

Clinical Program Manager-logo
Clinical Program Manager
Revolution Medicines, Inc.Redwood City, CA
Revolution Medicines is a clinical-stage precision oncology company focused on developing novel targeted therapies to inhibit frontier targets in RAS-addicted cancers. The company's R&D pipeline comprises RAS(ON) Inhibitors designed to suppress diverse oncogenic variants of RAS proteins, and RAS Companion Inhibitors for use in combination treatment strategies. As a new member of the Revolution Medicines team, you will join other outstanding professionals in a tireless commitment to patients with cancers harboring mutations in the RAS signaling pathway. The Opportunity: This is a unique opportunity for a Clinical Operations Professional. As a Clinical Program Manager (CPM) you will be responsible for acting as a central contact for the Clinical Study Team(s) and assist with the execution and management of Revolution Medicines (RevMed) clinical trials. Required Skills, Experience and Education: General Responsibilities: Adhere to Clinical Standard Operating Procedures (SOP), Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) Guidelines. Be a team leader, providing guidance and oversight for the successful management of all aspects of clinical trials within timelines and designated program budgets. Partner with cross-functional teams to manage, adjust, and revise project timelines and budgets as needed. Analyze data health metrics to be shared with stakeholders. Actively partner with cross-functional teams and vendors to drive the query resolution and data listings review process to meet objectives in a timely and efficient process. Conduct risk management, contingency, and scenario planning. Supervise, communicate project status/issues, and problem solve to ensure project team goals are met. Participate in the development of all study-related documentation, including study protocols. Actively contributes in the selection and management of contract research organizations (CROs) and/or vendors, including development of requests for proposals (RFPs). Use all available tools to track, oversee, and communicate on program status to all key stakeholders. Participate in other Clinical Operations activities as appropriate. CPM Responsibilities (will also need to meet the General Responsibilities): Leads a larger, more complex trial with some oversight from senior members of Clinical Operations. With minimal support, lead cross-functional Clinical Study Execution Team (CSETs). Participate in and contribute to SOP development, implementation, and training. Support junior team members through mentorship. Required Skills, Experience and Education: RN or Bachelor's or Masters degree in biological sciences or health-related field required. 8+ years (CPM) direct Clinical Operations experience in the pharmaceutical or biotech industry, preferably in Clinical Operations or Clinical Research-related experience. Relevant indirect experiences may also meet the requirement. Minimum of 4 years (CPM) of cross-functional study management or related leadership experience in life sciences, including multiple years' experience managing project teams. Strong working knowledge of FDA Regulations, ICH Guidelines, and GCP. Proven ability to successfully start-up, manage, and close-out clinical trials, including authoring clinical study and regulatory documentation and SOPs. Experience in selection of CROs/vendors and management of external resources. Thrives in a collaborative team setting that demonstrates flexibility required to maintain a fast pace and is driven by a desire to deploy innovative approaches and technologies in a high-energy environment. Be solution-oriented by anticipating obstacles and difficulties, and proactively providing risk assessment and mitigation strategies to achieve project goals. Excellent written/verbal communication and interpersonal skills. High sense of priority and commitment to excellence in the successful execution of deliverables. Ability to analyze operational data, contribute with a mind on quality, timeliness and fiscal responsibility, make and drive decisions, multi-task, prioritize tasks, anticipate challenges, and execute on goals as a member of an interdisciplinary team. Demonstrate proficiency in Microsoft Office Suite (Outlook, MS Word, Excel, PowerPoint); MS Project and/or Smartsheet a plus. Travel may be required (~25%). Preferred Skills: Familiarity working with vendor systems/portals (e.g., eTMF, EDC, IRT, CTMS). Oncology experience, early and/or late stage, strongly preferred. Knowledge and/or familiarity with Ex-US region(s) clinical trial operations. Some experience managing direct reports(s) for Sr. CPM role and mentoring experience for CPM. The base salary range for this full-time position is $138,000 to $172,000 for candidates working onsite at our headquarters in Redwood City, CA. The range displayed on each job posting is intended to be the salary for an individual working onsite in Redwood City and will be adjusted for the local market a candidate is based in. Our salary ranges are determined by role, level, and location. Individual pay is determined by multiple factors, including job-related skills, experience, market dynamics, and relevant education or training. Please note that base salary is one part of the overall total rewards program at RevMed, which includes competitive cash compensation, robust equity awards, strong benefits, and significant learning and development opportunities. Revolution Medicines is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital status, medical condition and veteran status. Revolution Medicines takes protection and security of personal data very seriously and respects your right to privacy while using our website and when contacting us by email or phone. We will only collect, process and use any personal data that you provide to us in accordance with our CCPA Notice and Privacy Policy. For additional information, please contact privacy@revmed.com. #LI-Hybrid #LI-JC1

Posted 30+ days ago

Blue Path Shared Savings Program Manager-logo
Blue Path Shared Savings Program Manager
Cambia HealthBoise, ID
BLUE PATH SHARED SAVINGS PROGRAM MANAGER (HEALTHCARE) Work from home (telecommute) within Oregon, Washington, Idaho or Utah Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For: Every day, Cambia's Payment Integrity Team is living our mission to make health care easier and lives better. The Blue Path Program Manager provides strategic direction, oversight and organization to ensure overall success of the Blue Path are Sure Path flexible pricing and shared savings program. The Blue Path Program Manager supports an executive or directing program sponsors to ensure program deliverables are met while striving to improve group admin fees and driving additional revenue. Responsibilities include managing program initiatives from inception to sustainment and providing oversight related to program evaluation, development, processes and reporting during all phases of the program. Initiatives may involve managing internally developed programs or programs established through a vendor partnership. - all in service of making our members' health journeys easier. If you're a motivated and experienced Program Manager looking to make a difference in the healthcare industry, apply for this exciting opportunity today! What You Bring to Cambia: Preferred Key Experience: Familiarity with Shared Savings and or Health insurance Sales processes and policies. Prior Program management experience preferred Experience working with leading multiple teams that are not directly reporting to this position and leading up with executive leadership driving program changes that meet current market needs. Qualifications and Certifications: Bachelor's degree in business, Health Care Administration, or related field (Masters preferred) 8 years of experience with project and/or program management in healthcare, payment integrity, shared savings, healthcare insurance operations or equivalent combination of education and experience Skills and Attributes (Not limited to): Ability to think analytically, effectively applying project management and financial techniques, and providing recommendations to management using critical thinking and sound judgment. Ability to coordinate cross-functionally with all levels of the organization for the purpose of driving solutions and resolving issues in a timely and effective manner. Proficiency in effectively managing high-profile projects and reporting barriers to program deliverables. Strong analytical skills, with the ability to analyze complex data and situations, learn quickly and create options, recommendations and action plans. Ability to resolve issues and build consensus among groups of diverse stakeholders. Experience in independently defining, developing, managing and reporting on processes and metrics. Ability to accomplish results through others by establishing relationships, effective controls and monitoring processes. Ability to partner effectively with external partners/vendors. Familiarity with payment integrity, health plan and clinical terminology, operations and trends. Strong facilitation skills, including the ability to resolve issues and build consensus among groups of diverse stakeholders. Ability to effectively handle multiple high-profile projects, identifying and mitigating risks and reporting barriers to program deliverables. Extensive knowledge of health plan, payment integrity and shared savings processes. What You Will Do at Cambia (Not limited to): Work closely with project sponsor(s), cross-functional teams and executive sponsors to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives. Effectively manage internal/external stakeholder relationships, ensuring the focused pursuit of desired outcomes. Manage program and project teams to identify risks and opportunities across multiple initiatives or workstreams to ensure program goals are reached. Educate and train the leadership, staff, business associates and other stakeholders regarding new program elements, process and implementation. Maintain a system for ongoing data/statistical reporting and program assessment. Develop and communicate program documents, project plans, etc. Effectively collaborate with internal program leaders, senior management, and cross-functional managers/directors to develop program monitoring and assessment protocols for evaluation and improvement. Recommend program and process changes as appropriate. Uses a thorough understanding of the business and/or specialized clinical knowledge to influence initiatives and drive innovative solutions. Works with teams or customers to perform deep data driven analysis of business opportunities to surface actionable insights or requirements. Independently identifies opportunities, gaps and process improvements. The expected hiring range for The Blue Path Shared Saving Program Manager is $110k-$130k, depending on skills, experience, education, and training; relevant licensure / certifications; performance history; and work location. The bonus target for this position is 15%. The current full salary range for this position is $104k Low/ $130k MRP / $169k High About Cambia Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through. Why Join the Cambia Team? At Cambia, you can: Work alongside diverse teams building cutting-edge solutions to transform health care. Earn a competitive salary and enjoy generous benefits while doing work that changes lives. Grow your career with a company committed to helping you succeed. Give back to your community by participating in Cambia-supported outreach programs. Connect with colleagues who share similar interests and backgrounds through our employee resource groups. We believe a career at Cambia is more than just a paycheck - and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more. In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include: Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits. Annual employer contribution to a health savings account. Generous paid time off varying by role and tenure in addition to 10 company-paid holidays. Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period). Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave). Award-winning wellness programs that reward you for participation. Employee Assistance Fund for those in need. Commute and parking benefits. Learn more about our benefits. We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb. We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required. If you need accommodation for any part of the application process because of a medical condition or disability, please email CambiaCareers@cambiahealth.com. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.

Posted 30+ days ago

Program Manager, Operations-logo
Program Manager, Operations
XometryNorth Bethesda, MD
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. We are seeking an experienced and driven Program Manager, Operations to join our fast-paced and innovative team. This individual will be responsible for overseeing cross-functional initiatives that enhance operational efficiency, drive scalability, and support our growth in advanced manufacturing. Preference will be given to candidates with a background in the automotive or manufacturing industry. Key Responsibilities: Lead and manage complex, cross-functional operational programs from initiation through execution and delivery. Collaborate with product, engineering, supply chain, and customer success teams to implement operational improvements and drive measurable outcomes. Develop and monitor KPIs to track program success and identify areas for continuous improvement. Create detailed project plans, manage budgets, mitigate risks, and ensure timelines are met. Serve as a key liaison between stakeholders to ensure alignment on objectives and deliverables. Analyze data to inform decision-making and identify opportunities for automation and process enhancement. Champion lean principles and operational best practices across the organization. Required Qualifications: Bachelor's degree in Business, Engineering, Operations, or a related field. Minimum of 5 years of experience in program or project management, operations, or supply chain roles. Demonstrated ability to lead large-scale projects with cross-functional teams in a fast-paced environment. Strong analytical, problem-solving, and communication skills. Proven experience managing budgets, timelines, and project scope. Willingness and ability to travel up to 25% of the time. Preferred Qualifications: Experience in the automotive or manufacturing industry is strongly preferred. Familiarity with ERP systems, supply chain platforms, and operational analytics tools. PMP, Six Sigma, or Lean certification is a plus. Proficiency in project management software such as Jira, Asana, or Microsoft Project. #LI-Remote Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Posted 4 days ago

Program Manager (Inpatient) - Turning Point-logo
Program Manager (Inpatient) - Turning Point
Sea Mar Community Health CentersSeattle, WA
Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position: Sea Mar is a mandatory COVID-19 and flu vaccine organization Program Manager (Inpatient): Posting #27425 Annual Salary: $90,000- $95,000 Position Summary: Full-time Program Manager (Inpatient) position available for the daily management and operations of Sea Mar Behavioral Health "Turning Point Treatment Center" program in Seattle, WA. The Program Manager coordinates the program and client's needs with the Senior VP, Chief Behavioral Health Officer. Ensures full compliance with the WAC, policies and procedures, the King County Integrated Care Network contract, Joint Commission accreditation body and Federally Qualified Health Center (FQHC) guidelines. Understands multi-cultural issues relative to mental health and chemical dependency treatment. The Program Manager is an "Administrator" which is defined by per WAC 388-805-005 as the person designated responsible for the operation of the certified treatment service. Responsibilities: Administrative Maintains facility expenditures within the approved budget. Insures facility compliance with all pertinent laws, regulations, and contracts. Administers and implements the policies and procedures of the facility, including administration, personnel, treatment services, and records. Ensures staff comply with all ethical standards of Sea Mar and as required by DOH. Takes all personnel actions to include; hiring and dismissing, approving leave and compensatory time, suspensions, layoffs, disciplinary action, settling grievances, orientation of employees, continuing evaluation of employees, salary changes, assisting with educational planning of counseling staff, reviewing and auditing personnel files. Ensures full census is maintained Clinical Ensure patient rights as outlined in policy and procedure manual. Ensure patient confidentiality in accordance with 42 CFR. If he/she possesses a clinical credential from the Washington State Department of Health, is also on call for clinical emergencies/consultation consistent with his/her clinical credential type when absent from facility. If he/she possesses a Chemical Dependency Professional credential from the Washington State Department of Health, provides consultation and supervision for the Clinical Supervisor. Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served. Qualifications: Must hold at least a Bachelor's degree from an accredited college or university in public health, education, or social sciences, or a minimum of five (5) years working as an alcoholism and chemical dependency counselor with high risk youth. Bachelor's degree is preferred. Minimum of three (3) year combined experience in management, administration, public health, education, or social sciences. Possession of Chemical Dependency Professional Certification, while not required, is preferred. What We Offer: Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it's a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours or more, receive an excellent benefit package of: Medical Dental Vision Prescription coverage Life Insurance Long Term Disability EAP (Employee Assistance Program) Paid-time-off starting at 27 days per year + 10 paid Holidays. We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment. How to Apply: To apply for this position, complete the online application and click SUBMIT or APPLY NOW. If you have any questions regarding the position, email Claudia D'Allegri, Chief of Behavioral Health, at claudiad'[email protected]. Sea Mar is an Equal Opportunity Employer Posted: 03/20/2025 Please visit our website to learn more about us at www.seamar.org. You may also apply through our Career page at https://www.seamar.org/jobs-general.html .

Posted 1 week ago

Program Manager - Navy & Marine Corps-logo
Program Manager - Navy & Marine Corps
HDR, Inc.pismo beach, CA
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story ' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community but around the world. Position Description: Navy and Marine Corps Program Manager The Navy and Marine Corps Program Manager is responsible for leading business development efforts for master planning, asset management, energy and resiliency, and GIS services across all United States Navy and Marine Corps clients and serving as the technical execution lead for Navy and Marine Corps military master planning projects. This role involves identifying and securing new opportunities, maintaining and expanding client relationships, and providing technical leadership for the execution of Navy and Marine Corps Master Planning projects. Business Development Tasks include the following: Overall responsible for ensuring client relationships are properly maintained and coordinated for master planning, asset management, energy/resiliency, and GIS services for all Navy and Marine Corps clients (MCICOM, other Major Commands, systems and service organizations (such as NAVFAC, Marine Corps contracting organizations, and U.S. Army Corps of Engineers), MCIEAST, MCIWEST, and individual installations. Identify, pursue, and secure new business opportunities within the Navy and Marine Corps' master planning and related real property and real estate programs, expanding HDR's market share. Develop and maintain relationships in the client organization to best ensure awareness of needs, requirements, and delivery issues for all HDR service lines Ensure Client Development Plans are current, coordinated, and actively executed to align with business growth strategies. Communicate upcoming opportunities, pursuits, and new service offerings, ensuring timely tracking and entry into the company's enterprise business system. Schedule and conduct periodic client management meetings with project managers, contract managers, and technical practice representatives. Serve as client manager for key Navy and Marine Corps clients, ensuring consistent engagement and quality service delivery. Support Navy and Marine Corps client business development and cross-disciplinary pursuits, collaborating with teams across HDR. Identify and participate in key conferences and industry events that support Navy and Marine Corps-related business development. Maintain a high level of program awareness regarding project delivery, financial performance, and industry trends within the Navy and Marine Corps market sector. Work with the Federal Business Group's Navy and Marine Corps Client Development Leader, the Federal Marketing Team, and Colorado Springs Department 10032 Client Development Leader and Marketing Services Manager to: Pursue and lead key capture efforts as Proposal Champion, ensuring effective capture planning and proposal development. Coordinate with Federal Client Development Leaders (CDLs), other Client Service Leads (CSLs), and Program Managers to align on related opportunities and pursuits. Develop Navy and Marine Corps client practice-specific strategic goals and initiatives to enhance business growth. Track and communicate Navy and Marine Corps client and industry trends, including funding priorities, project types, and future direction. Support utilization of existing contract capacities for Navy and Marine Corps-related work. Navy and Marine Corps Military Planning Technical Lead Tasks include the following: Serve as the technical lead for Navy and Marine Corps master planning projects, guiding the execution of installation master plans, area development plans (ADPs), and real property projects. Oversee staff assignments and project management to ensure efficient and high-quality planning and infrastructure development. Ensure project deliverables comply with current Navy and Marine Corps policy and guidance, Unified Facilities Criteria (UFC), and Department of Defense (DoD) planning policies. Lead stakeholder engagement efforts, facilitating charrettes, workshops, and planning sessions to in support of project execution. Mentor and train planning project teams in the execution of Navy and Marine Corps master planning projects to meet client and customer expectations. Conduct quality control and assurance to ensure the technical accuracy, compliance, and alignment of deliverables with Navy and Marine Corps objectives. Participate and contribute to project management tasks, production tasks, and deliverables on Navy and Marine Corps projects as needed to maintain technical proficiency and relevant skills and awareness of client missions, requirements, and guidance doctrine. Preferred Qualifications 10 years relevant experience leading client-focused teams, including hands-on business development experience with DoD and other Federal clients for A/E Services Proven ability to grow market share through focused client development Strong leadership skills with proven ability to lead staff executing numerous concurrent tasks, prioritizing demands coming from multiple people, and meeting deadlines In-depth knowledge of Navy and Marine Corps installation planning policies, real property asset management, and infrastructure development. Experience working with NAVFAC, CNIC, MCICOM, USACE, Navy installations, Marine Corps installations, and other military agencies on planning and infrastructure projects Strong ability to lead planning teams, manage technical deliverables, and engage with high-level military stakeholders. Bachelor's or Master's degree in Urban Planning, Landscape Architecture, Architecture, Engineering or a related field. Required Qualifications Bachelor's degree in Engineering, Construction Management, Planning, Sciences, Business Administration, or a closely related field Program management experience consistent with one of the following requirements: A minimum of three (3) years of program management experience in a deputy role to the Program Manager for the delivery of one or more programs, with a cumulative capital value of $200 million or more, or; A minimum of five (5) years of program management experience as a Project Manager or Project Controls Manager for the delivery of one or more programs, each with a capital value of $200 million or more, or; A minimum of ten (10) years of project management experience as a Project Manager directing a multi-disciplinary team for the delivery of at least two (2) projects, each with a capital value of $50 million or more Strong leadership skills with experience building a cohesive team culture and managing team members in various locations. Excellent communication skills. Comfortable presenting to client executives and in front of a large audience in a public setting Management experience with the implementation of projects or programs using alternative and collaborative delivery methods, including design-build (DB), progressive design-build (PDB), and/or construction management at-risk (CMAR) Familiar with the various tools used to manage large programs - PMIS, CMIS, scheduling, cost control, document management, risk management, asset management, dashboard analytics, etc. An attitude and commitment to being an active participant of our employee-owned culture is a must What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ , People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

Posted 3 days ago

Marketing Program Manager - Channel Partnerships-logo
Marketing Program Manager - Channel Partnerships
Impact.ComNew York, NY
The Company: At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you! impact.com, the world's leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships-including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company's powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com's technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oreal, Fanatics and Levi's, visit www.impact.com. Why this role is exciting! Partnerships are at the heart of impact.com - not just enabling thousands of brands to develop their own partnerships, but making sure we are a leading partner in our own right. As the Marketing Manager dedicated to Channel Partnerships, you'll be developing strategies, programs, and content to share the best of impact.com with our agencies and technology partners - keeping them informed and up to date. What you will be doing: Determine the GTM strategy with product marketing, content marketing, DG, enablement and channel leadership. Form the strategy and conceptualizing/running creative campaigns to help with both brand awareness and lead gen. Create educational and enablement material for agency and technology partners to help deliver impact.com's goals. Support the success of the Partner Program and Portal, through development of strategy, materials and delivery. Working with a dedicated Demand Gen manager to outline a paid strategy to help fill our funnel with qualified leads and ultimately help generate pipeline to hit the team's goals. Collaborating with the agency and technology partner managers, and develop ideas of which marketing channels and content will convert their audience. Client and partner relationship building -must be comfortable creating relationships with external clients and talent managers to help source co-marketing opportunities (i.e. case studies, speaking opps, PR, webinars, etc.). Maintaining constant feedback loop/comms between all teams as the "glue" to our creator/influencer pod Create, monitor, and optimize- you'll be working with our Marketing Ops team to ensure tracking and reporting is in place for these programs, and put presentations together to report on the ROI as it relates to these initiatives in the form of bi-weekly updates/decks for stakeholders Does this sound like you? 5-7 years marketing experience Excellent project management skills, with a demonstrated ability to consistently prioritize and manage multiple tasks from concept through implementation, and deliver quality outcomes on time and on budget Strong writing skills - comfortable creating content for email marketing, website, one sheets, case studies and more Strong understanding of personas, value drivers, target audience and how the marketing funnel works Experience working with or creating content for agency or technology partners. Multi-tasker that enjoys fast-paced environments Comfortable and excited by data! Collaborative and enjoys working with multiple teams. Positive attitude and sense of urgency Free Affiliate & Partnerships Industry Fundamentals Certification by PXA (nice to have) Benefits (Perks): Medical, Dental and Vision insurance Unlimited PTO Flexible work hours Parental Leave Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. Flexible spending accounts and 401(k) An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes! An established company with a cool, high-velocity work ethos, where each person can make a difference! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Salary Range: $90,000-$110,000 per year, plus eligible to receive Restricted Stock Unit (RSU) grant and additional variable annual bonus contingent on Company performance.

Posted 30+ days ago

Principal Technical Program Manager (Api Development)- Remote-logo
Principal Technical Program Manager (Api Development)- Remote
Veradigm (formerly Allscripts)Raleigh, NC
Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today's healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people. Veradigm Provider Veradigm offers provider practices a suite of easy-to-use healthcare provider solutions that help streamline clinical and financial workflows. We then deliver actionable insights to drive improved outcomes, reduce patients' out-of-pocket costs, and enhance patient understanding of their disease state and medication therapy. Our healthcare provider solutions help practices to: Reduce the administrative burden associated with ever-changing regulatory and reimbursement requirements Improve practice financial performance and take advantage of the benefits of health information technology innovations Enhance patient satisfaction by reducing high costs and long wait times common to many prescriptions Get patients all their specialty medications faster and more easily Overview The Principal Technical Program Manager is responsible for developing program strategy in alignment with the organization's long-term vision with minimal oversight. This strategic role will lead our API initiatives and drive compliance with critical regulatory requirements. You will collaborate with development teams to build features, functions, and APIs that drive exceptional product experiences and high value for our clients. As a Principal TPM, you will own communication across teams, eliminate execution risks, and be accountable for outcomes across various Veradigm products, with an explicit focus on Interoperability and foundational capabilities that power our healthcare technology ecosystem. Responsibilities Technical Leadership & Product Goals Spearhead organization-wide API strategy and interoperability roadmap that aligns with business objectives and regulatory requirements Define and implement technical standards for API usability, security, scalability, and performance that exceed market expectations. Drive data-driven decision making to build compelling business cases and prioritize initiatives. Apply healthcare domain expertise to ensure our API products meet healthcare technology regulations while delivering exceptional value. Proactively identify opportunities for system improvement and lead initiatives to address technical gaps. Establish API governance frameworks and best practices across the organization. Program Management & Execution Drive cross-functional development and product launches from concept to delivery in an Agile software development environment. Manage comprehensive API roadmaps and backlog prioritization with business acumen. Identify and manage feature trade-offs based on business value and technical feasibility. Oversee release management strategies, implementing feature flags, phased rollouts, and monitoring post-release metrics. Develop and track key performance indicators for API adoption, performance, and business impact. Create and maintain program schedules, ensuring timely delivery against milestones. Cross-Functional Communication Work with Development, Quality, User Research, compliance, and Customer Success teams during design and implementation. Translate and communicate complex technical concepts for non-technical audiences. Create comprehensive technical documentation, including PRDs, user scenarios, user journeys, sequence diagrams, and workflow diagrams. Influence without authority across organizational boundaries Facilitate technical discussions between diverse stakeholders to drive consensus. Technical Expertise API Knowledge & Strategy: Understand various API architectures (REST, webhooks, GraphQL, SOAP) and their appropriate use cases to manage API programs as products effectively. Coordinate documentation efforts and guide teams in creating consistent, developer-friendly API experiences while aligning with business objectives. Security Framework Understanding: Possess working knowledge of authentication and authorization mechanisms, including OAuth 2.0, token-based authentication, and related security concepts. Communicate security requirements effectively between technical teams and stakeholders to meet healthcare data protection standards. Architectural Awareness: Coordinate development efforts across distributed systems and demonstrate familiarity with microservices architecture and event-driven systems. Understand how these architectural choices impact program timelines, integration efforts, and operational considerations. Data & Analytics Literacy: Utilize SQL knowledge to extract and analyze data relevant to program management. Work effectively with data teams using tools like Snowflake and Power BI to track program metrics, validate requirements, and make data-driven decisions throughout the product lifecycle. DevOps Process Knowledge: Understand the software delivery pipeline from development to production, including CI/CD concepts and AWS infrastructure. Coordinate release planning and ensure proper testing, deployment, and monitoring practices are incorporated into program timelines. Technical Collaboration: Partner effectively with principal engineers and technical leads on complex initiatives. Translate between technical and business domains to facilitate productive discussions, resolve roadblocks, and ensure technical decisions align with program objectives. Leadership & Team Development Lead by example in technical discussions and decision-making, demonstrating both depth and breadth of knowledge. Mentor and develop junior program managers in technical program management best practices and healthcare domain knowledge Build trusted partnerships with engineering leaders to align on technical direction and implementation approaches. Track and analyze program metrics to report progress against key objectives to executive stakeholders. Establish effective cross-functional working relationships to remove obstacles and drive technical initiatives forward. Foster a collaborative environment that encourages innovation and continuous improvement within technical teams. Advocate for API-first thinking and interoperability standards across the organization. Qualifications Required Bachelor's Degree 10+ years of demonstrated success in technical program management, with 2-3 years at the expert level Strong technical background with demonstrated expertise in API development and management Experience in an Agile environment with proven ability to drive the Software Development Lifecycle Excellent verbal and written communication skills, with the ability to translate technical concepts for non-technical audiences Experience creating technical documentation, including sequence/workflow diagrams Strong bias for action with a track record of initiative and innovation Proven ability to manage complex technical programs with multiple stakeholders Preferred Healthcare technology experience, particularly with EHR systems Experience with healthcare interoperability standards (FHIR, HL7) Experience with regulatory compliance in healthcare (ONC, HIPAA) Familiarity with AWS and cloud architecture Experience with data analytics tools (Snowflake, Power BI) History of successful mentorship and team development What We're Looking For We seek a curious, hungry self-starter who is both a strategic thinker and a hands-on doer. You should be passionate about solving complex technical challenges in healthcare, comfortable working with highly technical teams, and able to identify gaps and take initiative independently. Your ability to translate technical requirements, mentor team members, and drive results with minimal oversight will be critical to succeed in this role. This position offers the opportunity to significantly impact healthcare technology solutions that serve providers and patients nationwide. Enhancing Lives and Building Careers Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more? Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings. We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19. Visa Sponsorship is not offered for this position. At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings. Veradigm's policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans This is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site. Thank you for reviewing this Veradigm opportunity. 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Posted 2 weeks ago

Senior Program Manager, Research Operations-logo
Senior Program Manager, Research Operations
RobinhoodMenlo Park, CA
Join a leading fintech company that's democratizing finance for all. Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in. With growth as the top priority... The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you're invigorated by our mission, values, and drive to change the world - we'd love to have you apply. About the team + role We're looking for an experienced Program Manager to join our growing Research Operations (ResOps) team. At Robinhood, ResOps provides the infrastructure, processes, and tools to support all UX and Market Research activities in an efficient, effective, and ethical way. Our team leads org-wide programs related to vendor management, participant recruiting, data privacy/security, and knowledge/insight management, so you'll work horizontally across the research team and may also be embedded on certain projects that require specialized operational expertise when research staffing is limited. This role will report to the Research Operations Manager and can be located in the following office locations (Menlo Park, CA; New York, NY; or Seattle, WA) which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations. What You'll Do Below is a sampling of projects related to this role. This person will lead our Tool & Supplier Suite and serve as a core contributor in several other areas. Tool and Supplier Suite: Build and maintain relationships with research vendors and agency partners - including new vendor procurement, privacy & legal onboarding, SOW/PO management, budgeting, renewals, staying on top of new offerings, and managing internal employee access. Process Improvement: Create and manage processes and relationships between Research and cross-functional partners - including procurement, compliance, legal, security, A/V, and others. Also identify the need for new internal processes, templates, and guidelines to improve team efficiency, and optimize processes and documentation over time. Data Privacy and Compliance: Establish frameworks to govern the conduct of research and uphold high standards in ethics, privacy, and data protection. Manage compliance with research ethics and legal standards, including participant consent and data security protocols. Participant Recruitment and Engagement: Design and improve participant management workflows for inviting, screening, and conducting research with customers and prospects. Occasionally step in and contribute on projects that might be new, fast, or have lots of moving pieces - including in person and remote research methodologies. Knowledge and Insight Management: Maintain a research archive of past research, and build new ways of sharing research across Robinhood team members. Research Enablement: Track and manage research operational items (e.g. NDAs, gift cards, facilities requests), highlight timely issues that researchers face and take quick action to resolve them, and find and implement new ways to improve the effectiveness and development of the research team (e.g., conferences, speakers, training, new tools, etc.). What You Bring 5+ years experience as a program manager, or project manager with a background in research and/or research operations. Experience working with UX and Market Research teams on a large scale. Track record of operating independently, being detail-oriented, and delivering results in a highly organized manner. Experience in a fast-paced environment that requires independent time management, task prioritization, and experience identifying problems and working toward solutions. Communication skills for interacting with researchers, internal stakeholders, and research participants. Experience working with research tools and vendors (Qualtrics, Sprig, Suzy, dscout, Great Question, participant panels, etc.). What We Offer Market competitive and pay equity-focused compensation structure 100% paid health insurance for employees with 90% coverage for dependents Annual lifestyle wallet for personal wellness, learning and development, and more! Lifetime maximum benefit for family forming and fertility benefits Dedicated mental health support for employees and eligible dependents Generous time away including company holidays, paid time off, sick time, parental leave, and more! Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood's equity plan. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $119,000-$140,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $105,000-$123,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $93,000-$109,000 USD Click here to learn more about available Benefits, which vary by region and Robinhood entity. We're looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you're ready to give 100% in helping us achieve our mission-we'd love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes. Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. Please review the specific Robinhood Privacy Policy applicable to the country where you are applying.

Posted 30+ days ago

Sr. Program Manager-logo
Sr. Program Manager
Blueprint Technologies, LLCRedmond, WA
Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We're bold, smart, agile, and fun. What does Blueprint do? Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. Why Blueprint? At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You'll focus on solving unique business problems while gaining hands-on experience with the world's best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you'll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won't find a better place to work and thrive than at Blueprint. We are looking for a Senior Program Manager to drive and deliver senior executive-level communications, internal programs, employee engagement, and special projects, and to function as a subject matter expert and trusted advisor. Requirements: 8+ years of experience in business planning, operations management, strategy, project management, internal and external communications, employee engagement, human resources, or business-related roles. Minimum 8 years experience with Microsoft 365 suite Minimum 8 years experience with SharePoint sources, or business-related roles. Minimum 8 years experience with PowerPoint with deck building and deck creation.(a plus) Minimum 6+ years experience with Program Management Responsibilities: Programs Management Lead and contributes to cross-team projects as needed to meet the changing business environment and manage business needs. Collaborate with leadership team for the creation and implementation of the plan and completion of business validation event. Serve as central point of contact for the team and for nominations to the Immersive Learning program. Schedule and coordinate team, stakeholder, and partner engagements, complete logistics and briefing materials. Deliver quarterly All Hands meeting slides, maintain Teams channels and OneNotes for leadership and extended teams. Business Operations Uses understanding of the organization's strategy and deliverables to deliver objectives that are in alignment with the goals of the organization. Contributes to actions that can course-correct and drive performance improvement. Partners and collaborates with Business Manager community and leadership team to help drive key business responsibilities including business continuity, required training, compliance training, culture conversations and Connects. Provides operations support for weekly leadership meetings and monthly manager meetings, people and vendor reporting, early-in-career programs, Additional Responsibilities Helps drive accountability for the team and organization in executing core business activities. Supports the development of content for internal communications and communicates relevant information to the organization as required. Salary Range Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state: $123,000 - $135,000 USD/annually. The salary/wage and job title for this opening will be based on the selected candidate's qualifications and experience and may be outside this range. Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com Blueprint believes in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: Medical, dental, and vision coverage Flexible Spending Account 401k program Competitive PTO offerings Parental Leave Opportunities for professional growth and development Location: Preference for hybrid roles in the Puget Sound area, but open to remote candidates.

Posted 1 week ago

Program Manager, Air Defense-logo
Program Manager, Air Defense
ANDURIL INDUSTRIESIrvine, CA
Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril's family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years. ABOUT THE TEAM Anduril's Air Defense team builds robots that find other robots and knock them out of the sky. At a time when air superiority can no longer be taken for granted, we provide mission critical capabilities to warfighters. From detection to tracking, identification, deterrence, and defeat, our family of networked sensors and effectors enables our customers to rapidly close the kill chain against a broad range of UAS threats. Working across product, engineering, sales, logistics, operations, and mission success, the Air Defense team develops, tests, deploys, and sustains our Family of Systems (FoS) in challenging operational environments worldwide. ABOUT THE JOB As a Program Manager for Maritime Air Defense, you will be responsible for the execution of major new development programs in maritime environments, including new sensor, effector, and/or C2 systems. You will be accountable for all aspects of Program success, including cost, schedule, and performance. You will lead an integrated, cross-functional program team to deliver capability that exceeds customer expectations. You will also play a leading role in driving the product vision and technical development of Anduril's Maritime Air Defense capabilities. Success in this role requires a systems and engineering mindset and rigorous execution skills. You must be able to deeply understand mission requirements, master technical concepts, identify key dependencies and trade-offs, assess and mitigate risks, align internal and external parties on priorities and expectations, orchestrate complex operations, and communicate clearly and consistently. You must be able to build lightweight process where required while maintaining outcome orientation and a bias toward action. This is not a traditional PM role; we are looking for a high-agency, autonomous business owner who is excited by the prospect of innovating in the Maritime Air Defense space and shaping program management tradecraft the Anduril Way. WHAT YOU'LL DO Program Execution: Own overall program execution, meeting cost, schedule, and performance targets and exceeding customer expectations. Acquire an intimate understanding of program requirements and maintain open dialogue with the customer to ensure engineering efforts remain aligned to mission objectives. Foster a "Team of Teams" culture amongst Anduril, external customers, and industry partners to align objectives, optimize processes, gather insight, and drive on-time execution. Team Leadership and Development: Build an outcome-oriented, high-performance culture within the program team that values development velocity, high-trust collaboration, rigorous execution, and continuous improvement. Drive cross-functional alignment efforts to ensure seamless integration across engineering, supply chain, manufacturing, test and evaluation, operations, business development, and other Anduril teams. Proactively assess team skills and resource requirements, identifying training needs or recruitment opportunities to strengthen the team's capabilities. Provide mentorship, coaching, and guidance to team members, investing in their growth and setting them up for success. Strategic Planning: Collaborate with senior management to situate your program within the strategic roadmap for Anduril's Air Defense business. Analyze market trends, competitor activities, and customer requirements to identify growth opportunities and develop business strategies. Integrate engineering expenditures for your program into the strategic planning process, ensuring alignment with the company's mission, vision, and budget. Identify areas for process improvement, technology adoption, and innovation across functions to enhance overall performance and efficiency. Financial Management: Ensure that engineering expenditures are managed responsibly by monitoring budgets and implementing corrective actions when necessary. Collaborate with finance and business development teams to develop accurate cost estimates and pricing strategies for proposals, ensuring alignment with customer expectations and internal financial targets. Oversee the integration of financial planning and reporting across functions, providing insights and guidance to senior management on financial performance and risks. Identify potential risks, cost overruns, or financial constraints, developing mitigation strategies and coordinating with stakeholders to drive successful outcomes. REQUIRED QUALIFICATIONS Bachelor of Science degree in engineering, computer science, or related field preferred Proven customer-facing technical program management, preferably in the defense, national security, or aerospace domains Proven experience leading a team of peers to field products to real operating environments Ability to work with internal and external stakeholders, across a wide range of technical comfort Exceptional communication skills, both written and verbal, with the ability to present complex information clearly and concisely to diverse audiences Must be able to obtain a Secret Clearance Eligible to obtain and maintain an active U.S. Secret security clearance Must be able to travel up to 50% of the time PREFERRED QUALIFICATIONS Familiarity with government acquisition and reporting processes Experience working with US Navy program offices and in maritime operational environments Experience with shipboard installation and integration processes and requirements Bias towards action: comfortable with setting and achieving goals in an amorphous environment Eligible to obtain and maintain an active U.S. Top Secret SCI security clearance US Salary Range $140,000-$210,000 USD The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including: Platinum Healthcare Benefits: For U.S. roles, we offer comprehensive medical, dental, and vision plans at little to no cost to you. For UK roles, Private Medical Insurance (PMI): Anduril will cover the full cost of the insurance premium for an employee and dependents. For AUS roles, Private health plan through Bupa: Coverage is fully subsidized by Anduril. Basic Life/AD&D and long-term disability insurance 100% covered by Anduril, plus the option to purchase additional life insurance for you and your dependents. Extremely generous company holiday calendar including a holiday hiatus in December, and highly competitive PTO plans. 16 weeks of paid Caregiver & Wellness Leave to care for a family member, bond with your baby, or tend to your own medical condition. Family Planning & Parenting Support: Fertility (eg, IVF, preservation), adoption, and gestational carrier coverage with additional benefits and resources to provide support from planning to parenting. Mental Health Resources: We provide free mental health resources 24/7 including therapy, life coaching, and more. Additional work-life services, such as free legal and financial support, available to you as well. A professional development stipend is available to all Andurilians. Daily Meals and Provisions: For many of our offices this means breakfast, lunch and fully stocked micro-kitchens. Company-funded commuter benefits available based on your region. Relocation assistance (depending on role eligibility). 401(k) retirement savings plan - both a traditional and Roth 401(k). (US roles only) The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process. Anduril is an equal-opportunity employer committed to creating a diverse and inclusive workplace. The Anduril team is made up of incredibly talented and unique individuals, who together are disrupting industry norms by creating new paths towards the future of defense technology. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, Veteran status, age, or any other protected characteristic per federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws, including the CA Fair Chance Initiative for Hiring Ordinance. We actively encourage members of recognized minorities, women, Veterans, and those with disabilities to apply, and we work to create a welcoming and supportive environment for all applicants throughout the interview process. If you are someone passionate about working on problems that have a real-world impact, we'd love to hear from you! To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/ .

Posted 1 week ago

Product Program Manager - Identity And Payments Risk-logo
Product Program Manager - Identity And Payments Risk
Early Warning Services, LLCScottsdale, AZ
At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment. Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship. This role drives large scale program and project initiatives across the identity and payments risk space for Early Warning. Overall Purpose Responsible for delivery of very large, complex programs including groups of inter-related projects targeted to meet one or more key company strategic business goal(s). Accountable for establishing project/program management framework, tracking progress, managing risk, and controlling change in order to ensure delivery that meets time, cost and quality objectives. This job requires extensive technical and project management experience and ability to manage other project managers successful delivery of interrelated projects within the program. Essential Functions Understands Portfolio priorities and drives successful business outcomes within the program and aligned projects per aligned priorities Manage all aspects of multiple interrelated projects within the program to ensure the overall program is aligned to and directly supports the achievement of strategic business objectives Align project/program plans and interdependencies to ensure Program Roadmap success and Resources capacity Performs program level governance review of all associated project to ensure they are tracking to be on time, within budget, and defect free to ensure customer value commitment. Monitor projects on an ongoing basis, evaluating progress, proactively works with project teams mitigating risk and effective issue resolution across program Establishing best practices, templates, policies, tools and partnerships to expand and mature and improve effectiveness in support of meeting business objectives Coach/Mentor other PMO team members on policies and procedures and best practices Supports all internal and externally driven audits of projects within program Engages cross project interdependency scheduling to ensure project interdependencies are documented and tracked including defining critical program level milestones within each project for visibility Provides effective leadership and coaching to all stakeholders ensuring effective delivery of project/program outcomes in terms of cost, schedule, budget and quality. Creates and maintains master program plan for all active aligned projects and status reporting regarding program level milestones, success criteria, deliverable, dependencies, risks and issues, effectively communicating including executive leadership Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data. Minimum Qualifications Education and experience typically obtained through completion of a Bachelor's Degree in Business, Project Management and/or Computer Science or related field. Project Management Professional (PMP) certification or related certifications or equivalent work experience Minimum of 12 or more years of related experience in program management Demonstrated program management experience and people leadership and mentorship in business and technical environments Experience in financial institutions or similarly regulatory industries and/or software development processes with background in the data processing environment, application systems, and communication systems. Ability to handle multiple complex projects within program / programs, to work independently, have excellent follow-up, and meet tight deadlines for deliverables. Possess excellent analytical and problem-solving abilities, and be able to deal effectively with ambiguity and constant change Excellent oral, written and interpersonal skills to interact proficiently with executive leadership, staff and vendors Highly engaged, self-starter with ability to balance achieving business results, fostering collaboration and influencing business strategies Proactive in identifying and driving process improvements and documenting efficiency gains within the organization Demonstrated experience with Agile and Waterfall methodologies and all aspects of the System Development Life Cycle (SDLC) methodology and tools Background and drug screen. Preferred Qualifications Agile / ScrumMaster certifications Lean Six Sigma certification Experience with people management Physical Requirements Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation. Candidates responding to this posting must independently possess the eligibility to work in the United States at the date of hire. The base pay scale for this position in: Phoenix, AZ / Chicago, IL in USD per year is: $120,000 - $150,000. New York, NY/ San Francisco, CA in USD per year is: $150,000 - $170,000. Additionally, candidates are eligible for a discretionary incentive plan and benefits. This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes. Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.

Posted 6 days ago

Saf-Is Regional Program Manager Mobile-logo
Saf-Is Regional Program Manager Mobile
American Red CrossJacksonville, NC
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: WHY CHOOSE US? Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! The American Red Cross is currently seeking a Mobile SAF-IS Regional Program Manager at Camp Lejeune and surrounding Jacksonville areas in North Carolina to support the Service to Armed Forces and International Services Division mission. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: Manages and administers the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. Also responsible for the management and administration of American Red Cross Service to the Armed Forces (SAF) and International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL), within their area of jurisdiction. This is accomplished through managing volunteers and working with other Red Cross departments. Relationship Management and Community Outreach: Serves as the "face" of the Red Cross at assigned location. Builds strong relationships with military leadership, key organizations, and community leaders. Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions Builds community presence through enhancing marketing opportunities with local Armed Forces Network, utilization of social media platforms, and leveraging local base advertising opportunities to spread the Red Cross Mission and service. Volunteer Management: Manages a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in their local community. Manages Volunteers who will be the primary resource to administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. When volunteers are unavailable, the manager is responsible in delivering the mission specific services. Develop and implement local needs assessment and Volunteer Program Plan through utilizing process established by Volunteer Resources. Recruits and trains leadership volunteers to support placement and supervision of staff and programs in the delivery of SAF/IS U.S. programs and services, Training Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services. Effectively utilize the Volunteer Connection Platform to manage, document, train, recognize and communicate with volunteers within the local footprint. Service Delivery Management: Ensures the consistent delivery of SAF and IS U.S. services to all clients in their area. Provides supervision of volunteer Service Delivery staff. Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, resiliency training and morale items and support. Ensures community outreach, to include command meetings and education briefings, presentations, or workshops Ensures a strong military community outreach program and implementation of special events and projects in support of SAF/IS U.S. initiatives. Manages support services to military members and their families to include family follow-up information and referrals; and other related services. Provides support for the emergency communications center with local information, as appropriate. Develops outreach strategies aimed at promoting International Services U.S. programs to the community and ensuring the local community is aware of what programs and services are available. Financial and Reporting Management: Develops and manages budgets and expenditures to ensure programs are operating within budget to support all programs and services. Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor's degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience. Experience: A minimum of five years related experience in program management or related field is required. Managerial Experience: n/a Skills and Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. The ability to balance multiple priorities is essential. Familiarity with military culture, regulations and protocol is strongly desired. Experience with American Red Cross programs and services is strongly desired. A current, valid driver's license with good driving record is required. Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted). Work Conditions: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as "Mobile" and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge, and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment MOBILE STAFF (Overseas settings only): In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobility Requirements: U.S. citizenship is required. Must be able to obtain a secret security clearance and a no-fee U.S. passport. Worldwide mobility is a condition of employment and an essential function of this position. Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families. Must meet strict medical and physical requirements, including immunizations required by the U.S. military. May be required to wear military uniforms, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights

Posted 30+ days ago

Senior Program Manager, Change Management-logo
Senior Program Manager, Change Management
AcrisurePhiladelphia, PA
About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions. Bringing cutting-edge technology and top-tier human support together, it connects clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services and more. In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in 21 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and a will to win. Job Summary: The Senior Program Manager, Change Management and Engagement for Acrisure's Transformation Office will bring exceptional change management skills, dynamic communication abilities, and a world of know-how to support large, complex, national and international transformation programs focusing on the people side of change. Importantly, the Senior Program Manager, Change Management and Engagement brings energy and incredible skillsets to provide guidance and support to Acrisure's leadership in creating and environment of engaged and informed colleagues around the world. The Senior Program Manager, Change Management and Engagement will design, develop and oversee the dissemination of impactful visual and written materials, engage our teams and maximize the adoption and usage of organizational change management deliverables. We are looking for an energetic, creative team members with exceptional verbal and written communication and program management skills. This candidate will be responsible for managing and supporting changes across multiple complex and highly visible initiatives across the company to ensure smooth transitions, minimize disruption, and accelerate progress toward a future state (processes, systems, technologies). This role involves identifying change impacts, designing strategies to support transitions, and working closely with stakeholders to guide them through the change process. They will focus on increasing employee engagement, minimizing resistance, and enhancing the overall effectiveness of change initiatives. Responsibilities: Change Planning and Strategy Development Develop and implement comprehensive change management strategies and plans, including communication, training, and support mechanisms. This can require connecting several adjacent initiatives together to ensure a comprehensive view on the impact to team members. Own specifical change management deliverables that can include change management plans, communication plans, training plans, and transition plans. Designs dynamic, impactful awareness communications intended for delivery across a wide variety of formats for websites, emails, presentations, training material, leadership talking points, and more. Reviews content created by other teams to ensure alignment with the tone and goals of Acrisure's strategic business initiatives. Stakeholder Engagement and Communication Collaborate with leaders, managers, and employees to build awareness and understanding of change initiatives. Develop and deliver clear, consistent messaging to stakeholders and tailored to diverse audiences, assessing stylistic and translation requirements. Partner with corporate communication to ensure consistency with brand messaging and tone. This can include developing select communication deliverables including FAQs, leader talking points, collateral for town halls/all employee meetings, organizational announcements, or coordinating development with the corporate communications team. This can also include partnering with external PR agencies and consultants to ensure consistency. Identify key stakeholders and ensure they are informed, involved, and committed to the change process. Training and Support Design, develop, and deliver training programs to support the successful adoption of changes. This is often done in partnership with internal training team. Provide ongoing support and resources to employees and teams throughout the transition period. This can include hosing Q&A sessions, hyper care support, and additional engagement activities to keep stakeholders informed. Monitor and measure adoption, develop adoption acceleration plans as needed. Change Impact Assessment Identify and assess potential risks and resistance related to changes. Develop strategies to mitigate resistance and address concerns proactively. Use feedback and data to continuously improve change management approaches. Performance Measurement and Reporting Track and measure the progress and success of change initiatives. Prepare and deliver regular reports and updates on change activities and outcomes to leadership. Use key performance indicators (KPIs) to assess the effectiveness of change management efforts. Continuous Improvement Stay current on change management best practices, methodologies, and tools. Identify and leverage AI tools to drive data insights and refine change management plans. Partnership Participate in team meetings, coordinate reviews, and ensure feedback is addressed and incorporated into transformational program deliverables. Proactively communicate program changes and flag issues and recommend solutions to team and leaders. Operate alongside talented change management and transformation colleagues in creating, executing, and delivering on impactful changes across an incredible company. Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. Requirements: 8+ years of experience supporting complex, large-scale highly complex change management programs and transformational initiatives (like IPO, onshoring and offshoring plans, and M&A or their equivalent). ProSci or other Change Management credentials are desirable, but the right level and flavor of experience is also highly valued. Expert level written and creative capabilities, and a strong sense of ownership to create and enhance impactful collateral for any audience, across mediums. Expert speaking and facilitation skills; extensive experience leading productive, outcome-based group sessions leading to stakeholder buy-in. Ability to drive multiple change, engagement, and adoption initiatives in an extremely faced-paced organization in a highly collaborative manner. Reach across the organization to amplify collaborative spirit and mindset and drive awareness and openness. Solutions-oriented with strong abilities identifying, understanding, and addressing organizational issues and challenges. Strong project management experience. CAPM or PMP helpful but not required. Advanced in Microsoft 365, SharePoint, virtual platforms, and project management tools to develop automated solutions. Advanced degree in communications, business, or technology a plus. High capacity to sense the emotional mood of the room and adjust communication accordingly. Empathetic and proactive in addressing challenges and concerns. Highly organized and detail oriented. Ability to use various communication platforms to facilitate discussions and updates, ensuring clarity and transparency. Flexible and adaptable to changing business needs and priorities. Ability to work independently and in a team-oriented environment. Education/Experience: Bachelor's degree in Business Administration, Human Resources, Organizational Development, or a related field. A Master's degree or certification in Change Management (e.g., Prosci, ACMP) is preferred. #LI-MF1 #LI-Onsite Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant. To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.

Posted 1 week ago

Federal Program Manager-logo
Federal Program Manager
Freese and Nichols, Inc.Fort Worth, TX
Freese and Nichols is seeking a Federal Program Manager to join our team in our Dallas or Fort Worth offices. This role will be an integral part of our Federal Client Management Team, contributing to program and project management, business development, contract management, technical engineering design, and project execution. The position supports seasoned Federal Program Managers with technical analysis, proposal preparation, and project delivery. Travel may be required (approximately 10-20%) to FNI offices and client locations across the U.S. Development and review of engineering designs, drawings, and calculations for a variety of Federal projects. Preparation of engineering project deliverables including reports, drawing sets, specifications, and construction cost estimates. Support of all aspects of project management including financial oversight, budget management and project scheduling. Contract and subcontract management. Oversight of quality management processes including preparation of Design Quality Control Plans and implementation of quality control/quality assurance processes. Interaction with federal, state, and local government agencies. Coordination with design engineers and stakeholder groups. Leading interdisciplinary project delivery teams. Development and delivery of oral presentations at client meetings. Preparation of engineering fee proposals. Preparation of qualification-based proposals to Federal agencies and other clients. Coordination and management of teaming partners and subcontractors. Representation of FNI at conferences and other opportunities for client engagement. Qualifications Bachelor's degree in engineering, construction management, or related discipline required. 5+ years of experience in water supply, flood control, transportation, or vertical facility projects. Proficiency in software including Microsoft Office products, with advanced skills with Microsoft Excel. Project management skills such as budget oversight, project scheduling, subcontract management. Experience in leading preparation of deliverables such as reports, plans and specifications. Texas Professional Engineer (PE) license or the ability to become licensed in TX within 6 months. Preferred Qualifications Experience working on projects for Federal Agencies such as the U.S. Army Corps of Engineers, U.S. Air Force, or Naval Facilities Command. Project or task order management experience or familiarity with common project management processes for Federal projects. Engineering design experience with facility and/or horizontal design projects for the Federal government. Background in civil, structural, or geotechnical engineering is preferred but not required. About Freese and Nichols At the heart of our culture is our LEADS values (Learn continuously, Engage as family, Act with integrity, Deliver quality, and Serve always). Each year, our employee engagement survey confirms that our leaders and our employees live our values. We strive to be the firm of choice for clients and employees through innovative approaches, practical results, and outstanding service. For more than 130 years, we have been planning and designing the infrastructure our communities need: developing water supplies, designing roadways and bridges, preparing for natural disasters, and much more. Besides our comprehensive benefits package (see more at https://www.freese.com/services/benefits-that-work/ ), we offer paid overtime for salaried employees, an annual bonus, and access to company cabins in Red River, New Mexico. We are proud of our flexible work environment which includes a hybrid schedule with up to 40% of remote work, and an alternative work schedule program which provides a day off every other Friday. Join our team of 1,300+ employees as we grow from Virginia to Colorado. Learn more about working here at https://www.freese.com/careers/ . Freese and Nichols is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based upon race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. #LI-Hybrid

Posted 3 weeks ago

Amazon - Assistant Program Manager - Audit Team-logo
Amazon - Assistant Program Manager - Audit Team
Northwest CenterSeattle, WA
Northwest Center Services @ Amazon is hiring! The Northwest Center @ Amazon team operates in a fast-paced and demanding corporate environment where we provide professional 5-star customer service across several program divisions. The Audit team provides facilities audit support; helping Facility Managers ensure building readiness, observe trends and notate when maintenance and aesthetic standards are not met. Under the direction of the Senior Manager, the Assistant Manager assumes responsibility for the Audit program, driving continuous improvement and aligning program deliverables with organizational goals and service level targets. Responsibilities include overseeing daily audits and operations, employee performance, and stakeholder partnership. The Assistant Manager will work to ensure effective operational execution and service excellence. This includes process improvement to increase the team's overall efficiency, development of program documentation and quality control systems, and coaching team members to execute comprehensive audits. A successful candidate is results-driven, collaborative, and a people-oriented leader who engages with cross-functional teams to drive effective operations and program growth. The ideal candidate can proactively identify program risks, align program deliverables with organizational goals and service level targets, and further integrate the support Northwest Center provides to Facilities Management.objectives. Location: Seattle (South Lake Union, Sodo, Queen Anne), Bellevue, Redmond Starting Salary Range: $77,969 - $89,041 per year | Full Salary Range: $77,969 - $100,081 per year Schedule: Monday - Friday between 6:00am-6pm (8 hr shift hours vary) What we can offer: Competitive and affordable Medical (including hearing & hardware coverage!), Dental, Vision, Disability, and Life insurance 17 Accrued Paid Time Off Days Annually Additional 11 Annual Floating Holidays, Parental Leave, and Paid Compassion Leave Retirement 401(K) with a company match Employment Assistance Program (EAP) including six free therapy sessions per year Opportunity to become a mentor or mentee through NWC's Mentorship Match program Physical Wellness Reimbursement Program - $25 per month Student Loan Contribution Program - $50 per month Northwest Center is proud to offer its staff an income Protection Benefit to those potentially affected by COVID-19 Responsibilities Operational Excellence Oversee daily operations, providing leadership and day to day direction to audit team ensuring accuracy, effectiveness, and timeliness of completion. Develop a thorough understanding of audit requirements and objectives including, but not limited to schedule adherence, defect identification, submission cadence, and escalation pathway. Ensure compliance with established processes, develop and implement new processes as necessary. Using collaborative efforts with lead, team members, stakeholders, and/or facilities managers to quickly and effectively resolve issues that develop. Monitor productivity using performance metric tools, evolve tools as necessary to ensure appropriate measurements of performance indicators. Identify common facilities trends among campus buildings, providing insight to stakeholders. Program Ownership Define and closely monitor day-to-day service levels, operational standards, and overall KPIs, including qualitative measures. Design reports, support dashboards, and analyze data to track activity. Identify potential challenges and opportunities within the programs. Understand the root cause of issues and associated impacts to the program and the customer served. Communicate and collaborate with key stakeholders to implement timely solutions. Continuously evaluate areas of opportunity, develop new program initiatives, creating appropriate SOP's, and operational standards. Guide team members towards a cohesive set of strategic objectives and maintain efficient timelines in the completion of tasks. Assist in the development of current and long-term organizational goals, objectives, and strategies as well as policies and procedures Become the subject matter expert of all program operations, but not limited to, security access levels, facility procedures, vendor points of contact, and any escalation processes. People Provide management, day-to-day direction, and leadership to the Audit team. Lead a cohesive team, create alignment among management, and attract and develop staff to create a team-oriented and collaborative environment. Responsible for employee development through individualized goals and the creation of training plans to ensure that team members achieve the established goals. Responsible for staff performance ensuring that all procedures, processes and policies are understood and followed. Providing corrective employee conversations as necessary related to employee performance, including subsequent follow-up. Responsible for the interviewing, hiring, and termination process and discussions partnering with Human Resources as necessary. Contributes to a positive work environment that encourages retention of talent. Work collaboratively across the organization with different job levels and departments. Foster a spirit of teamwork and unity among team members that allows for disagreement over ideas, conflict and expeditious conflict resolution. Meet consistently with team members, in both individual and team-wide settings. Customer and Stakeholder Engagement Establish, cultivate, and maintain effective client relationships. Assisting with writing and presenting monthly business reviews, as needed. Act as liaison between Northwest Center, Amazon, and other vendors ensuring continuity, and ongoing improvement/development of relationships with various Amazon Teams providing an enhanced Amazon brand experience. Provide elevated customer support for Amazon employees and vendor partners. Requirements Associates degree, bachelors degree, or equivalent work experience. Minimum 4 years customer service or administrative support experience. Minimum 2+ years' experience with project or program management, or business operations (preferred) Proven experience in a management role. Advanced computer skills in MS Office. Exceptional strategic thinking and structured problem-solving skills. Excellent communication and interpersonal skills, both verbal and written. Interpersonal skills to effectively motivate others. Lead change and innovation. Attention to detail and accuracy, with ability to see the "big picture". Responds calmly and professionally to emergencies, angry customers, or other stressful situations in the workplace. Exercises good judgment in areas of responsibility and in fast-paced, high-stress environments. Identifies or assists in identifying alternative solutions to problems or situations. Regularly seeks new and improved methodologies for enhancing the effectiveness of organization. Employs imagination and creativity in the application of duties and responsibilities. Is not averse to change. Proven ability to significantly contribute toward or lead operation initiatives with a results-oriented approach. Ability to negotiate conflict and maintain strong working relationships with people at all levels of the organization. Ability to implement and manage the activities of an installation workforce through recruiting, training, scheduling, and best-practices techniques. Ability to practice a high level of confidentiality. Working Conditions & Physical Demands Must be able to frequently carry and lift a backpack containing a laptop and other supplies, up to 50 pounds. May need to carry supplies to other buildings. It is a combination of desk and actively visiting several Amazon buildings so the ability to walk consistently within a 1.5 radius is required. Ability to read, write, speak and comprehend the English language. Ability to see both distance and details at close range, within a few feet of the observer (with or without corrective lenses). Ability to identify and understand the speech of another person (with or without a personal auditory hearing device). Ability to work a flexible schedule to meet the needs of the business, including occasionally arriving early, staying late on a moment's notice and occasional evening and weekend shifts. This is a dog friendly environment with over 1000 dogs on campus. Individuals with dog allergies or those who do not particularly care for dogs may not be the best fit. Northwest Center is committed to offering reasonable accommodations to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at jobs@nwcenter.org At Northwest Center, we do not just accept diversity and inclusion - we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion towards a day when people of all abilities can learn and work together. We believe that curiosity and critical thinking are essential to the dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture. To be equitable means to value and respect individuals from all cultural backgrounds, genders, races, identities, and abilities. Northwest Center is proud to be an equal opportunity employer, including disability and veterans' status. IND123

Posted 1 week ago

Aven logo
Senior Operations Manager: Deposit Program
AvenSouth Bay Area / Campbell, CA
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Job Description

About Us

We are reinventing consumer credit. We wildly reduce the cost of capital by using technology to easily tap into people's assets. Our first product is the world's cheapest credit card, backed by home equity. Using many patented technologies, we sped up a process that usually takes 4-6 weeks and thousands of dollars down to as fast as 15 minutes and $0 to get.

The Team

We are a well-capitalized (over $250MM in equity funding) team of technology (Square, Microsoft, Facebook) and finance (Discover, CapitalOne, Goldman Sachs) executives with top-tier investors - Founders Fund, Khosla Ventures, Max Levchin, NYCA, Sequoia, SciFi VC, Caffeinated Capital, etc.

  • Our team includes people who have built:

  • Financial products (Square/CashApp, the earliest CapitalOne credit cards)

  • Consumer products (Internet.org, Xbox)

  • Technology infrastructure (Visual Studio, Windows & Azure, helped design the C++ & C# languages)

  • Mathematics & science infrastructure (computational research at NASA's JPL)

Job description

We're looking for an operations manager with experience in banking to lead our deposit operations, including customer service. You will work with bank partners, engineering, compliance, senior managers and the executive team. You are hands-on, data driven, a systems thinker. You are disciplined, efficient, resilient. You will report to the head of operations.

Responsibilities

  • Working with a bank partner to set up and operate a deposit program

  • Developing and managing procedures to handle deposit account onboarding and account management

  • Handling Reg E disputes and procedures, as well as complaints

  • Managing processes, dashboards using google sheets, snowflake, SQL, zapier, other operations tooling

  • Building new systems with engineering, product, credit to augment our industry leading systems

  • Work with our fraud operations manager to ensure compliance of BSA/AML/KYC/OFAC regulations

  • Work closely with engineers and data scientists to deliver system and product improvement

Qualification

  • Experience in running & scaling operations, preferably in the banking industry.

  • Strong understanding of regulatory framework for deposit accounts (incl. BSA/AML/OFAC, GLBA, Reg E/DD, TISA)

  • Structured communication and problem-solving skills

  • Depth in data driven decision making, proficiency in excel, with some background in SQL

  • Bachelor's Degree - preferably in finance, economics, or engineering, or similar

Aven is a proud Equal Opportunity Employer. Aven does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.