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Sr. Customer Success Program Manager-logo
Super Micro Computer, Inc.San Jose, CA
Job Req ID: 27276 About Supermicro: Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Job Summary: Supermicro is looking for a Sr. Customer Success Program Manager. In this role, you will be In-charge of holding up, developing, implementing, and managing account strategies in order to provide the business with optimal quality, pricing & delivery performance. Essential Duties and Responsibilities: Set goals for specific accounts, primarily responsible for OEM/ODM major accounts.Manage Customer escalations and return-material-authorizations (RMAs) Coordinate multiple sites and functions to exceed customers' expectations. Owns results of Pre-Sales, Post-Sales and Customer satisfaction. In charge of delivering growth and maintaining a opportunity pipeline. Relationship management with Customer at executive/resolution-making levels. Accountable for projects/initiatives and drives site focus on efficiency programs. On-Site Customer and offline Data Center relationship management and information flow, developing growth through next generation. Accountable for delivery on Customer Satisfaction and customer KPI scoring across all sites. In charge of improving communication including leading, documenting meeting minutes, actions, owners, due dates, etc. In charge of making process improvements and driving best practices across multi-sites. Ensures all client programs execute to contract, hitting key KPIs. Control of tracking risks on the business and reporting to SMC business accordingly. Responsible for working closely with Sales Account Manager to create and deliver quarterly business reviews and establishing a cadence for standard reporting. Schedule and lead recurring customer touchpoints in coordination with Sales and other internal teams. Qualifications: Typically requires a Bachelor's degree or equivalent experience. Typically requires a minimum of 8 years of sales/account/customer success management experience. Experience working within IT, Data Center services for a customer or organization. Knowledge of AI / GPUs is a plus. Demonstrates expert operations, technical and people and/or process skills as well as customer (external and internal) relationship skills. Understands the strategic impact of the function across sites. Salary Range $115,000 - $140,000 The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs. EEO Statement Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status. Job Segment: Cloud, Program Manager, Data Center, Relationship Manager, Technology, Customer Service, Management

Posted 1 week ago

M
Material HoldingsLos Angeles, CA
Senior Program Manager This role will ideally be located by our office in Los Angeles. About Us We turn customer challenges into growth opportunities. Material is a global strategy partner to the world's most recognizable brands and innovative companies. Our people around the globe thrive by helping organizations design and deliver rewarding customer experiences. We use deep human insights, design innovation and data to create experiences powered by modern technology. Our approaches speed engagement and growth for the companies we work with and transform relationships between businesses and the people they serve. About the Sr. Program Manager (Technical) Role The Technical Program Manager is responsible for the day-to-day coordination and project management of internal deliverables and initiatives. The program manager will be responsible for setting the plan, executing on the vision, and translating plans into action. As a Sr. Program Manager (Technical), you will Internal Client Service Prepare for and participate in calls and meetings with internal clients Prepare status reports, meeting agendas, notes and conference reports Act as liaison between multiple different internal teams across the org Project Management Manage internal client projects and day-to-day account work, including project planning and scheduling, team resourcing, technical workstreams, technical product development, etc. Steer projects from briefing through end solution efficiently and accurately, with proficiency in juggling and prioritizing amongst multiple intertwined workstreams Manage projects from kickoff through closure Prepare and communicate detailed project plans inclusive of project milestones, workstreams & activities and manage delivery of the project according to this plan, often with multiple simultaneous workstreams Communicate new project requests, timeline shifts and financial tracking to the cross functional senior team Coordinate across several multifunctional teams, actively keeping track of their progress, identifying blockers, escalating delays and problem solving for getting workstreams back on track Help to 'translate' or 'bridge the gap' across the multifunctional teams you are servicing, ensuring that all are truly aligned before moving forward. Help to synthesize feedback with a focus on defining the problems that need to be solved Manage finalization of projects by coordinating with all internal stakeholders and project team members, and any external vendors Demonstrate and apply intimate knowledge of clients' business and products to day-to- day work Possess deep knowledge of risk management and mitigation Possess excellent written and verbal communication skills, high attention to detail About you You have 3+ years' experience with technical program managing on software, data engineering, data management, or other data heavy roles Experience with market research data a plus Deep experience in working with both technical and non-technical teams and being able to bridge the gap in understanding and communication You are Scrum Certified Excellent organizational skills and attention to detail Adept at multi-tasking and time management Strong verbal and written communication Capacity to creatively problem-solve Ability to work under pressure in a fast-paced environment, reacting quickly and intelligently Proactive, taking initiative and anticipating next steps Accountable and communicative, with evident ability to work within a team Curiosity and desire to help brings big ideas to life Team player - driven to contribute to Material's reputation, growth and success. Well-rounded, strategic business partner with an operational mindset. A multi-tasker and self-starter, able to work in a fast paced environment even in the face of ambiguity. Extremely collaborative, seeking insights from others in the interest of a better outcome. Keeps others abreast of what is going on, asks for input, provides help when asked and offers when not asked. Innovative, creative and constantly looking for ways to improve upon things. Ability to get to the heart of issues quickly and act decisively while seeing the "bigger picture" and broader business objectives. A genuine passion for great work, the highest standards of client service, and care for people. Highest standards of integrity; aligned with company values. Why work for Material? In addition to fulfilling, high-impact work, company culture and benefits are integral to determining if a job is a right fit for you. Here's a bit about who we are and highlights around what we offer. Who We Are & What We Care About Material is a global company and we work with best-of-class brands worldwide. We also create and launch new brands and products, putting innovation and value creation at the center of our practice. Our clients are in the top of their class, across industry sectors from technology to retail, transportation, finance and healthcare. Material employees join a peer group of exceptionally talented colleagues across the company, the country, and even the world. We develop capabilities, craft and leading-edge market offerings across seven global practices including strategy and insights, design, data & analytics, technology and tracking. Our engagement management team makes it all hum for clients. We prize inclusion and interconnectedness. We amplify our impact through the people, perspectives, and expertise we engage in our work. Our commitment to deep human understanding combined with a science & systems approach uniquely equips us to bring a rich frame of reference to our work. A community focused on learning and making an impact. Material is an outcomes focused company. We create experiences that matter, create new value and make a difference in people's lives. Pay Range: $65,000.00 - $90,000.00 The range shown represents a grouping of relevant ranges currently in use at Material. Actual range for this position may differ, depending on location and specific skillset required for the work itself. Equal Employment Opportunity All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law. Privacy Statement Material is committed to protecting privacy in our recruiting processes for all candidates. For more information, please refer to our Privacy Policy. California-resident applicants should also refer to our California-resident Candidate Privacy Statement. If you need support with a privacy-related matter, please send an email to: privacyrequests@materialplus.io

Posted 30+ days ago

IT Service Management Program Manager-logo
Seacoast National BankBoca Raton, FL
Location: This position can be located at any Seacoast Bank location within the state of Florida. The ITSM Program Manager will lead the enterprise IT Incident, Problem, Change and Release Management Practices. This Manager is responsible for the ITIL aligned ITSM processes and procedures and will champion enterprise adoption of Service Management processes and will improve practices around key areas such as Incident, Configuration, Problem, Change and Release Management. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manages the ITIL Framework Service Management program and best practice process development function for Incident Management, Change Management, Problem Management, Asset Management, Configuration Management, and Release Management. Creates short-term and long-term strategic road maps for service management and ensure goals and initiatives are aligned with enterprise objectives. Analyzes incident, problem, and change processes and related data to programmatically identify the causes of recurring incidents, alerts or problems to ensure action plans to issues. Escalates issues for resolution to avoid reoccurrence or closes problem. Examines work queues for problems in jeopardy of missing service agreements and objectives. Manages major incident / high severity incident calls and ensures documentation captured for future root cause analysis, discussion, documentation and potential corrective actions. Manages the root cause analysis (RCA) review process with impacted parties, ensuring that quality and in-depth root cause reviews and improvement actions are developed as soon as reasonably possible for high impact outages or for recurring issues. Manages Change Management best practices for the organization, including managing Change Advisory Board (CAB) meetings. Develops ITIL process training material, process documentation, procedures and work instructions. Measures and determine ways to improve customer satisfaction and engagement using ServiceNow workflow, process enhancements and metrics. Collaborates with IT teams and other departments to review existing processes, capture operational challenges, and develop business requirements for consistency and ongoing improvement. Educates and advocates internal partners to use and leverage Service Management processes. EDUCATION and/or EXPERIENCE: 8+ years of relevant ITIL service management experience 10+ years of experience within a technology environment is required A bachelor's degree or equivalent experience. ITIL v3 or v4 certification, minimum foundation level; advanced certification preferred. Knowledge in ISO2000:2018 Service Management System requirements Advanced experience utilizing ServiceNow Service Management tool, dashboards and reporting. Knowledge in Lean Six Sigma Methodology #LI-PF1

Posted 30+ days ago

HUD EPC Program Manager-logo
JLLSan Francisco, CA
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. HUD Environmental & Property Condition- Project Management Director Performs technical guidance to JLL's Valuation Advisory- EPC team in support of performing HUD scope ESAs, PCNAs and related services in architecture, engineering and/or construction fields. Oversees select client accounts to achieve the company's strategic business objectives. Manages and coordinates technical staff activities including those of in-house and contracted associates. Provides leadership to one or more service groups within EPC. Key areas of focus include oversight of creating service production methodology and processes, project scoping, production oversight, service delivery, and support to production and administration teams ESSENTIAL DUTIES AND RESPONSIBILITIES Periodically reviews reports written by others to ensure they meet company and client protocols and accurately describe the assets, as well as to ensure quality and risk management standards. Interacts regularly with clients to ensure that goals and objectives of the services are achieved, and develops and implements action plans to correct variances in service delivery. Supports management of staff nationally and ensures understanding and implementation of JLL, VAS and EPC operations, policies, and procedures. Provides technical direction and guidance to staff assigned to projects. Oversees the preparation of accurate, timely, and complete reports to the client and company. May act as subject matter expert in areas of expertise such as building systems and conditions, seismic, ADA, MEP, or other specialties, in accordance with HUD standards. Develops EPC business with clients, presents services, and supports revenue growth of the business. Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES Provides formal supervision to individual employees within single functional or operational area. Works with EMD to respond to staff recruitment, selection, promotion, advancement, and corrective action. Effectively recommends same for direct reports to next level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime, in accordance with budgeted revenue goals of the team. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values. QUALIFICATIONS, EDUCATION and EXPERIENCE Bachelor's degree (BA/BS) in architecture, engineering, construction or related discipline. Minimum 10 years commercial building evaluation, HUD standards, and commercial design experience with a general understanding of all building systems: site work, structural, building envelope, and MEP. Must demonstrate qualifications to perform consulting services for HUD standards Mastery level knowledge of scope differences for underwriting, acquisition/disposition, subject matter expertise. CERTIFICATES and/or LICENSES Preferred certification as a Professional Engineer or Registered Architect, or reasonable expectation to obtain within one year, in a US state. COMMUNICATION SKILLS Ability to comprehend, analyze and interpret business related documents and offer strong business solutions to clients. Excellent written and verbal communication, interpersonal, consultative, and exceptional customer service skills and the ability to problem solve. Ability to effectively respond to sensitive issues, complex inquiries or complaints from clients, co-workers, supervisor and/or management. Ability to motivate employees and client groups to take desired action. Ability to effectively present technical information to non-technical clients. FINANCIAL KNOWLEDGE Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. REASONING ABILITY Ability to solve problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions. Draws upon the analysis of others and makes recommendations that have a direct impact on the company. OTHER SKILLS and ABILITIES Advanced knowledge of computer software and hardware (i.e. Microsoft Office Suite Products, web-based reporting platforms). Excellent time management and organizational skills. The position requires simultaneously managing electronic deliverables for several ongoing assignments. Ability to motivate and negotiate effectively with key employees and client groups to take desired action. Estimated total compensation for this position: 90,000.00 - 120,000.00 USD per year The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data . Location: Remote- Atlanta, GA, Boston, MA, Dallas, TX, Phoenix, AZ, Richmond, VA, San Francisco, CA, Seattle, WA, Washington, DC If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.

Posted 30+ days ago

Program Manager III-logo
Parsons Commercial Technology Group Inc.San Antonio, TX
In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with exceptional people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for. Job Description: Parsons is seeking a Program Manager III to support Naval Medical Research Unit - San Antonio (NAMRU-SA) and its collaborating institutions in the management of scientific research programs. NAMRU-SA's mission is to improve survival, operational readiness, and safety of DoD personnel engaged in routine and expeditionary operations. The Program Manager III will report directly to the Chief Science Director (CSD) and provide a senior-level advisory role to program managers and analysts in scientific directorates. The role involves assisting with administrative and financial tasks, maintaining research documents, and coordinating meetings and tours. What You'll Be Doing: Report directly to the Chief Science Director (CSD) and provide a senior-level advisory role to program managers and analysts in scientific directorates. Assist the Government with gathering information for taskers and other requests for information (RFI). Maintain and organize Government-prepared research documents at a command level, including command scientific notebooks. Assist the Government with space utilization within the scientific directorates and make recommendations accordingly. Assist CSD and scientific directorates in carrying out administrative and financial tasks related to research; work with the Comptroller to resolve research funding-related inquiries. Review and provide advice for business and growth plans for research to directorates. Track study expenditures and report financial status related to research under contract to the Government. In collaboration with the Government, provide recommendations for yearly budgets related to research under contract. Submit Government-approved proposals and grants via various websites (i.e., eBRAP, grants.gov, CMRDP, etc.). Verify Government-prepared documentation is available for various research meetings. Coordinate and schedule meetings on behalf of the CSD; take minutes and provide them to the Director. Assist CSD and command suite with tours and scientific visitors. What Required Skills You'll Bring: Bachelor's degree with ten (10) years of related experience, or a Master's degree with seven (7) years of related experience. Demonstrated ability to provide senior-level advisory support to program managers and analysts. Proficiency in maintaining and organizing research documents at a command level. Strong skills in assisting with administrative and financial tasks related to research. Excellent communication skills for coordinating meetings and assisting with tours and scientific visitors. Security Clearance Requirement: None This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now. We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .

Posted 30+ days ago

Technical Program Manager-logo
FlexAustin, TX
Job Posting Start Date 07-03-2025 Job Posting End Date 09-03-2025 Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a/an Technical Program Manager located in Austin, TX. Reporting to the Program Management Manager the Technical Program Manager will be Partner with the Design & Engineering teams and commercial teams to drive the design, validation and implementation of innovative and cost-effective product solutions of varying scope in order to meet customer requirements from development of conceptual prototypes and architecture thru the NPI phase. Work closely with the Director of Program Management to define market and product requirements and provide voice of the market and customer to the design & engineering teams in I&NV. What a typical day looks like: Drive the execution of product development, contributing technical expertise to product development, coordinating the development of new technologies with technical program engineers, and ensuring program timing and budgets are met Actively identify and assess new product opportunities and initiatives for customer designs and white label products. Work closely with design engineering to extract and develop core product features-advantages-benefits information to drive and support the product marketing strategy. Translate customer's technical needs and requirements to the NPI and CFT teams Knowledge of multiple functional technologies/ processes, industries or functions and understanding of inter-dependencies of such processes at the site Establish and ensure effective achievement of functional strategic plans and objectives for the site and may have P&L responsibilities. Develops plans for structuring and implementing major initiatives The experience we're looking to add to our team, 4 years of experience in a similar position Bachelor's degree Medical devices previous experience Here are a few of our preferred experiences: PMP certification is desirable Lean Manufacturing tools PF38 #LI-PF1 What you'll receive for the great work you provide: Full range of medical, dental, and vision plans Life Insurance Short-term and Long-term Disability Matching 401(k) Contributions Vacation and Paid Sick Time Tuition Reimbursement Job Category Design, Process & Technology Engineering Is Sponsorship Available? No Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Posted 30+ days ago

Equity Compensation Program Manager-logo
C.H. Robinson Worldwide, Inc.Chicago, IL
C.H. Robinson is looking for an Equity Compensation Program Manager to join our team. In this role, you will lead the planning, administration, and tracking of complex global employee equity programs and systems. You will partner with Total Rewards, executive leadership, and the Board's Talent and Compensation Committee to develop innovative solutions, ensure compliance, and drive equity-related initiatives. As a subject matter expert, you'll guide internal and external stakeholders, mentor team members, and continuously improve equity processes to support business growth and employee experience. At C.H. Robinson, we're committed to leveraging the power of remote collaboration to drive innovation and achieve success. In this role, you will engage with your peers from the comfort of your own space, using cutting-edge tools to ignite creativity and deliver impactful results. Enjoy the flexibility and autonomy of a fully remote position, while still being an integral part of our dynamic team DUTIES AND RESPONSIBILITIES The duties and responsibilities of this position consists of, but are not limited to, the following: Administer and manage day-to-day operations of global equity programs, including grants, vesting, exercises, and reporting Serve as a key contact for employees, vendors, and cross-functional teams regarding equity policies, processes, and technology platforms Ensure accuracy of employee and equity data in external administration systems and maintain comprehensive documentation Review equity transactions for regulatory compliance (SEC, IRS, ERISA, global tax laws) and ensure proper tax withholding and reporting Develop and deliver clear equity communications in partnership with internal and vendor communications teams Collaborate with Legal, Finance, Tax, Payroll, and Accounting to align processes and resolve equity-related issues Lead or support special projects to improve equity tools, processes, and reporting capabilities Mentor equity team members and support knowledge sharing across the organization Analyze trends and forecast equity program needs to inform strategic decisions Maintain and apply deep knowledge of global equity program best practices, compliance, and evolving regulations QUALIFICATIONS Required: Bachelor's degree from an accredited college or university Minimum of 6 years of relevant equity administration experience Ability to travel up to 15% (domestically and internationally) Preferred: Certified Equity Professional (CEP) certification Experience with international stock options and equity grants Strong understanding of U.S. federal and state tax policies related to equity compensation Working knowledge of international tax laws and how they apply to global equity programs Proven ability to build strong relationships and collaborate cross-functionally at all levels Ability to communicate complex concepts and influence others to adopt new perspectives Experience developing and executing an integrated approach to equity program management across an organization Strong, adaptable oral and written communication skills Excellent consultative and influencing skills with the ability to present effectively to diverse stakeholders, including senior leadership Ability to demonstrate empathy and explain complex or sensitive information while building consensus High level of discretion and ability to maintain confidentiality Ability to organize, design, and deliver multiple projects simultaneously across various audiences Exceptional organizational skills, attention to detail, and a strong work ethic Strategic mindset with critical thinking skills and the ability to assess the broader impact of work Ability to drive and inspire change, achieving results in a large, dispersed organization Commitment to fostering a diverse and inclusive work environment We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience. Compensation Range $75,900.00 - $168,500.00 The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation. Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit! Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected. EOE//Disabled/Veteran Benefits Your Health, Wealth and Self Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: Two medical plans (including a High Deductible Health Plan) Prescription drug coverage Enhanced Fertility benefits Flexible Spending Accounts Health Savings Account (including employer contribution) Dental and Vision Basic and Supplemental Life Insurance Short-Term and Long-Term Disability Paid and floating holidays Paid time off (PTO) Paid parental leave Paid time off to volunteer in your community Charitable Giving Match Program 401(k) with 6% company matching Employee Stock Purchase Plan Plus a broad range of career development, networking, and team-building opportunities Dig in to our full list of benefits on OUR CULTURE page.

Posted 2 weeks ago

V
Veradigm (formerly Allscripts)Chicago, IL
Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today's healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people. Veradigm Provider Veradigm offers provider practices a suite of easy-to-use healthcare provider solutions that help streamline clinical and financial workflows. We then deliver actionable insights to drive improved outcomes, reduce patients' out-of-pocket costs, and enhance patient understanding of their disease state and medication therapy. Our healthcare provider solutions help practices to: Reduce the administrative burden associated with ever-changing regulatory and reimbursement requirements Improve practice financial performance and take advantage of the benefits of health information technology innovations Enhance patient satisfaction by reducing high costs and long wait times common to many prescriptions Get patients all their specialty medications faster and more easily Overview The Principal Technical Program Manager is responsible for developing program strategy in alignment with the organization's long-term vision with minimal oversight. This strategic role will lead our API initiatives and drive compliance with critical regulatory requirements. You will collaborate with development teams to build features, functions, and APIs that drive exceptional product experiences and high value for our clients. As a Principal TPM, you will own communication across teams, eliminate execution risks, and be accountable for outcomes across various Veradigm products, with an explicit focus on Interoperability and foundational capabilities that power our healthcare technology ecosystem. Responsibilities Technical Leadership & Product Goals Spearhead organization-wide API strategy and interoperability roadmap that aligns with business objectives and regulatory requirements Define and implement technical standards for API usability, security, scalability, and performance that exceed market expectations. Drive data-driven decision making to build compelling business cases and prioritize initiatives. Apply healthcare domain expertise to ensure our API products meet healthcare technology regulations while delivering exceptional value. Proactively identify opportunities for system improvement and lead initiatives to address technical gaps. Establish API governance frameworks and best practices across the organization. Program Management & Execution Drive cross-functional development and product launches from concept to delivery in an Agile software development environment. Manage comprehensive API roadmaps and backlog prioritization with business acumen. Identify and manage feature trade-offs based on business value and technical feasibility. Oversee release management strategies, implementing feature flags, phased rollouts, and monitoring post-release metrics. Develop and track key performance indicators for API adoption, performance, and business impact. Create and maintain program schedules, ensuring timely delivery against milestones. Cross-Functional Communication Work with Development, Quality, User Research, compliance, and Customer Success teams during design and implementation. Translate and communicate complex technical concepts for non-technical audiences. Create comprehensive technical documentation, including PRDs, user scenarios, user journeys, sequence diagrams, and workflow diagrams. Influence without authority across organizational boundaries Facilitate technical discussions between diverse stakeholders to drive consensus. Technical Expertise API Knowledge & Strategy: Understand various API architectures (REST, webhooks, GraphQL, SOAP) and their appropriate use cases to manage API programs as products effectively. Coordinate documentation efforts and guide teams in creating consistent, developer-friendly API experiences while aligning with business objectives. Security Framework Understanding: Possess working knowledge of authentication and authorization mechanisms, including OAuth 2.0, token-based authentication, and related security concepts. Communicate security requirements effectively between technical teams and stakeholders to meet healthcare data protection standards. Architectural Awareness: Coordinate development efforts across distributed systems and demonstrate familiarity with microservices architecture and event-driven systems. Understand how these architectural choices impact program timelines, integration efforts, and operational considerations. Data & Analytics Literacy: Utilize SQL knowledge to extract and analyze data relevant to program management. Work effectively with data teams using tools like Snowflake and Power BI to track program metrics, validate requirements, and make data-driven decisions throughout the product lifecycle. DevOps Process Knowledge: Understand the software delivery pipeline from development to production, including CI/CD concepts and AWS infrastructure. Coordinate release planning and ensure proper testing, deployment, and monitoring practices are incorporated into program timelines. Technical Collaboration: Partner effectively with principal engineers and technical leads on complex initiatives. Translate between technical and business domains to facilitate productive discussions, resolve roadblocks, and ensure technical decisions align with program objectives. Leadership & Team Development Lead by example in technical discussions and decision-making, demonstrating both depth and breadth of knowledge. Mentor and develop junior program managers in technical program management best practices and healthcare domain knowledge Build trusted partnerships with engineering leaders to align on technical direction and implementation approaches. Track and analyze program metrics to report progress against key objectives to executive stakeholders. Establish effective cross-functional working relationships to remove obstacles and drive technical initiatives forward. Foster a collaborative environment that encourages innovation and continuous improvement within technical teams. Advocate for API-first thinking and interoperability standards across the organization. Qualifications Required Bachelor's Degree 10+ years of demonstrated success in technical program management, with 2-3 years at the expert level Strong technical background with demonstrated expertise in API development and management Experience in an Agile environment with proven ability to drive the Software Development Lifecycle Excellent verbal and written communication skills, with the ability to translate technical concepts for non-technical audiences Experience creating technical documentation, including sequence/workflow diagrams Strong bias for action with a track record of initiative and innovation Proven ability to manage complex technical programs with multiple stakeholders Preferred Healthcare technology experience, particularly with EHR systems Experience with healthcare interoperability standards (FHIR, HL7) Experience with regulatory compliance in healthcare (ONC, HIPAA) Familiarity with AWS and cloud architecture Experience with data analytics tools (Snowflake, Power BI) History of successful mentorship and team development What We're Looking For We seek a curious, hungry self-starter who is both a strategic thinker and a hands-on doer. You should be passionate about solving complex technical challenges in healthcare, comfortable working with highly technical teams, and able to identify gaps and take initiative independently. Your ability to translate technical requirements, mentor team members, and drive results with minimal oversight will be critical to succeed in this role. This position offers the opportunity to significantly impact healthcare technology solutions that serve providers and patients nationwide. Enhancing Lives and Building Careers Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more? Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings. We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19. Visa Sponsorship is not offered for this position. At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings. Veradigm's policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans This is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site. Thank you for reviewing this Veradigm opportunity. Does this look like a great match for your skill set? If so, scroll on down and tell us more about yourself!

Posted 30+ days ago

Global Commercial Operations, Program Manager-logo
IlluminaSouthern, CA
What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. We're looking for a highly motivated and experienced Staff/Senior Staff, Global Commercial Capabilities Program Manager to join our team. In this pivotal role, you'll be instrumental in shaping the future of our commercial operations by ensuring our systems and processes effectively support our global growth initiatives. You'll bridge the gap between business needs and technical solutions, driving both the initial setup for new product launches and the ongoing evolution of our core commercial systems. Responsibilities Quarterly Release Management for System Enhancements: Manage the end-to-end release cycle for quarterly system enhancements, focusing on core commercial platforms. Oversee User Acceptance Testing (UAT) processes, coordinating with business stakeholders to ensure thorough testing and validation of new features and functionalities. Develop and execute Organizational Change Management (OCM) strategies to ensure smooth adoption of system changes, including communication plans, training materials, and support frameworks. Facilitate robust stakeholder coordination across various departments (e.g., commercial operations, IT, regional field operations, field teams) to ensure alignment, gather feedback, and resolve issues throughout the release lifecycle. Monitor and report on release progress, risks, and successful deployment, ensuring timely and high-quality delivery of system improvements. Commercial Enablement: Assist in the intake of requirements for new product introductions and other commercial initiatives, collaborating closely with product management, sales, and marketing teams to understand launch strategies and their impact on commercial systems (e.g., CPQ, Opportunity Management). Contribute to the backlog management process for system enhancements, helping to prioritize and refine requirements based on business value and strategic alignment Collaborate with business stakeholders and Commercial Capability Owners to translate high-level requirements into detailed user stories and acceptance criteria, ensuring clarity and readiness for development. Help define and refine process maps and functional specifications to guide system configurations and enhancements. Ensure system designs align with global commercial strategies, optimize user experience, and drive operational efficiency for new offerings. Qualifications Bachelor's degree in Business Administration, Information Systems, or a related field. 10+ years of experience in program or project management, with a strong focus on commercial operations, sales enablement, or business systems. Proven experience in gathering and translating business requirements into system specifications for platforms such as CPQ, CRM (e.g., Salesforce), or ERP. Demonstrated ability to assist with backlog management and create detailed user stories for system development. Demonstrated expertise in managing system release cycles, including UAT, OCM, and cross-functional stakeholder coordination. Strong understanding of sales processes, product launch lifecycles, and commercial best practices. Exceptional communication, interpersonal, and presentation skills, with the ability to effectively engage and influence stakeholders at all levels. Excellent analytical and problem-solving abilities, with a keen eye for detail and process optimization. Ability to thrive in a fast-paced, dynamic, and globally distributed environment. Preferred Qualifications Master's degree or relevant certifications (e.g., PMP, Agile Product Owner Certification). Experience with specific CPQ or CRM platforms (e.g., Salesforce CPQ, Oracle CPQ). Familiarity with agile development methodologies. The estimated base salary range for the Global Commercial Operations, Program Manager role based in the United States of America is: $115,800 - $173,800. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual's qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off. We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf . The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.

Posted 30+ days ago

Air Dominance & Strike - Technical Program Manager, Hardware Robotics-logo
ANDURIL INDUSTRIESCosta Mesa, CA
Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril's family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years. ABOUT THE TEAM The Air Dominance and Strike Division is one of Anduril's fastest growing, most technically complex divisions. We develop and build collaborative combat aircraft, missiles, and the software that powers these autonomous weapons. We are looking for a Technical Program Manager to lead one of our development programs across various stages of the contract lifecycle from early R&D to contract capture and close. As a Technical Program Manager you will lead the development and integration of Anduril products and technologies alongside the Chief Engineer and will be directly responsible for all elements of cost and schedule to ensure successful delivery of the program. ABOUT THE JOB Success in this position hinges on three key facets: Systems and engineering mindset - the ability to understand and assess technical concept. Identifying system dependencies, interfaces, technical risks and the impact of key architectural decisions with the engineering team. Execution focused - digging into the details, charting the path and owning the outcome. You will be expected to utilize your technical aptitude in conjunction with your program management, and leadership skills to deliver the best outcome for Anduril and the customer. Collaborative partnership - managing customer relationships and shaping the future of the program with the government. WHAT YOU'LL DO In partnership with the Chief Engineer, own the development and deployment of Anduril's Air Dominance & Strike technologies to meet the operational needs of the Department of Defense Develop strong, trusting relationships with Anduril's DOD customers, ensuring we have tight feedback loops that enable us shape solutions, rapidly iterate, and ultimately field solutions faster Autonomously execute on broad and/or ambiguous requirements from internal engineering, customers, and third party corporate partners to own successful delivery of outcomes on multiple programs simultaneously Monitor and manage program progress across cost, schedule, and resource allocation, making tradeoffs that enable us to deliver best-in-class solutions to our customers on-time and on-budget Develop and implement lightweight processes, tools, and metrics for program planning, scope management, risk management, and customer communication to enable Anduril to move rapidly Be high ownership on all pieces of work and become a trusted partner and advisor to Anduril's engineers Foster a creative, high-performance culture within the team, and proactively assess team skills versus needs, identifying personnel development or recruitment opportunities to strengthen the team's capabilities Collaborate with finance and business development teams to develop novel pricing strategies for proposals that set Anduril up for long term financial and operational success Collaborate with senior management to develop and refine the strategic roadmap for Anduril Air Dominance & Strike R&D investments that underpin the success of our programs REQUIRED QUALIFICATIONS Eligible to obtain and maintain an active U.S. Top Secret security clearance Bachelor's degree in Engineering, Business Administration, or a related field (technical background preferred) Minimum of 5 years experience managing the development of complex technical systems throughout the product lifecycle Proven track record of successfully managing complex, multi-million-dollar projects and driving their on-time, on-budget completion Strong strategic thinking, analytical, and problem-solving abilities with the ability to move seamlessly between tactical and the 30,000 ft level Experience coordinating multiple internal and external teams within a complex engineering or technology-focused organization Exceptional communication skills, both written and verbal, with the ability to present complex information clearly and concisely to diverse audiences US Salary Range $154,000-$273,000 USD The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including: Platinum Healthcare Benefits: For U.S. roles, we offer comprehensive medical, dental, and vision plans at little to no cost to you. For UK roles, Private Medical Insurance (PMI): Anduril will cover the full cost of the insurance premium for an employee and dependents. For AUS roles, Private health plan through Bupa: Coverage is fully subsidized by Anduril. Basic Life/AD&D and long-term disability insurance 100% covered by Anduril, plus the option to purchase additional life insurance for you and your dependents. Extremely generous company holiday calendar including a holiday hiatus in December, and highly competitive PTO plans. 16 weeks of paid Caregiver & Wellness Leave to care for a family member, bond with your baby, or tend to your own medical condition. Family Planning & Parenting Support: Fertility (eg, IVF, preservation), adoption, and gestational carrier coverage with additional benefits and resources to provide support from planning to parenting. Mental Health Resources: We provide free mental health resources 24/7 including therapy, life coaching, and more. Additional work-life services, such as free legal and financial support, available to you as well. A professional development stipend is available to all Andurilians. Daily Meals and Provisions: For many of our offices this means breakfast, lunch and fully stocked micro-kitchens. Company-funded commuter benefits available based on your region. Relocation assistance (depending on role eligibility). 401(k) retirement savings plan - both a traditional and Roth 401(k). (US roles only) The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process. Anduril is an equal-opportunity employer committed to creating a diverse and inclusive workplace. The Anduril team is made up of incredibly talented and unique individuals, who together are disrupting industry norms by creating new paths towards the future of defense technology. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, Veteran status, age, or any other protected characteristic per federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws, including the CA Fair Chance Initiative for Hiring Ordinance. We actively encourage members of recognized minorities, women, Veterans, and those with disabilities to apply, and we work to create a welcoming and supportive environment for all applicants throughout the interview process. If you are someone passionate about working on problems that have a real-world impact, we'd love to hear from you! To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/ .

Posted 4 weeks ago

Technical Program Manager-logo
Sorenson CommunicationsSalt Lake City, UT
Come be a part of our mission and make a meaningful and positive impact with the industry leading provider of language services for the Deaf and hard-of-hearing! Full time Benefits Paid Vacation Time and Paid Sick Time and Paid Holidays 401k 6% match with immediate vesting Nationwide Medical Insurance plans and coverage (Medical, Dental/Orthodontia, Vision) TeleDoc HSA company match 3 Medical plan options including a Low Deductible PPO Medical Plan Offering Employee Assistance Program Engaged Employee Resource Groups Outstanding Learning and Career Development Opportunities Pay Range: Actual pay may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for incentive compensation. Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role * Job Summary The Technical Program Manager (TPM) drives strategic execution by aligning engineering Scrum teams and Waterfall-aligned functions (Infrastructure, Security, Data) to a single, cohesive technology roadmap. You will act as the connective tissue between autonomous teams-ensuring that dependencies are understood, risks are mitigated early, and delivery plans are grounded in operational reality. You are not a passive coordinator-you are a facilitator of velocity and a shield against ambiguity. Essential Duties and Responsibilities Cross-Team Program Management Lead planning and execution for large-scale, cross-functional initiatives spanning multiple engineering squads and supporting functions outside Scrum. Own the program-level view in Jira or equivalent tooling, ensuring roadmap items are broken into epics and mapped across teams with clear interlocks. 2Dependency Identification & Management Establish and maintain dependency tracking mechanisms (Jira cross-linking, integration maps, dependency boards, etc.). Proactively identify upstream and downstream technical dependencies during quarterly planning and story refinement-especially where waterfall-aligned functions impact sprints (e.g., infrastructure provisioning, data access, security approvals). Conduct structured dependency reviews prior to each sprint and milestone checkpoint. Maintain a Dependency Register: track owners, dates, impact of delay, risk level, and mitigation actions. Risk Mitigation & Delivery Assurance Work ahead of sprints to ensure any "hard" dependencies (e.g., API readiness, vendor responses, infra deployment) are aligned with sprint timing. Coordinate alternative sequencing or risk workarounds with Product Owners and Tech Leads. Flag at-risk items in Scrum of Scrums, and escalate systemic blockers to the Tech Portfolio Sync and Priority Program Review forums. Hybrid Delivery Interface Serve as the delivery bridge between Agile and Waterfall: ensure non-Scrum teams are aware of sprint timelines and their responsibilities (e.g., handoffs, testing support, compliance approvals). Translate Agile cadence into milestone views for Waterfall stakeholders. Ensure Infrastructure/Ops, Data, and Security inputs are included in Gates 0, 1, and 2 activities. Governance and Gate Management Coordinate cross-functional readiness for Gate 0 (business case), Gate 1 (feasibility and planning), and Gate 2 (launch readiness). Facilitate artifact alignment (PRD, BRD, TRD, PRFAQ) and stakeholder input across both Scrum and non-Scrum domains. Stakeholder Communication & Alignment Provide weekly delivery updates and progress reports using visual dashboards and risk summaries. Chair or contribute to Scrum of Scrums, Product Syncs, and Technical Reviews. Ensure visibility of roadmap shifts, capacity constraints, and interlocks to executive sponsors and functional leads. Other duties as assigned. Supervisory Responsibility This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department. Travel Requirements Travel Requirements: Less than 25% Education 4 Year / Bachelors Degree In related discipline Experience Minimum 6 Years of Experience Program management or delivery leadership in hybrid technology environments Knowledge, Skills, and Abilities Strong understanding of Agile/Scrum practices and familiarity with Waterfall/phase-gated methods Deep experience managing technical dependencies across teams and layers of an enterprise stack Excellent command of Jira (epics, cross-project boards, dependency management), Confluence, and planning tools Proven ability to facilitate working sessions, unblock teams, and drive decisions across organizational boundaries High fluency in engineering life cycle concepts (DevOps, CI/CD, integration testing, cloud provisioning, data pipelines, etc.) Professional attitude, team player, good interpersonal communication skills and able to work across company departments. Company Summary Our Mission…Harnessing the power of language, we connect diverse people and enrich the human experience. Our Vision…To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words. As one of the world's leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase accessibility and inclusion through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson's impact vision and plan extends to enhancing generational wealth and inclusive workplaces for our employees and the communities we serve. We achieve great things together working "The Sorenson Way" with our employee values: Customer First, Can-Do Attitude, Collective Action, Growth Mindset, Ownership, and Connect Direct. Equal Employment Opportunity: Sorenson Communications is an Equal Opportunity, Affirmative Action Employer.

Posted 1 week ago

Program Manager I-logo
Sierra SpaceBroomfield, CO
Sierra Space Careers: Dare to Dream We honor those that are not afraid to dream big dreams, those that tenaciously chase their dreams even when others say it cannot be done, those that achieve big dreams and change everything. Those are Dreams Worth Chasing. At Sierra Space we envision a future where humanity lives and works in space, on moons, and on distant planets. Our mission isn't restricted to the few, instead we see a future where all people can choose to live, work, discover and explore beyond our planet. Our company is building a platform in space to benefit life on Earth and together we will alter the course of humanity. We have a bold mission. We are a bold company. Together, we are an extraordinary team. About the Role The Program Manager I is responsible for leading a program and has overall responsibility and authority for that program/contract's cost, schedule, and technical performance. This role involves comprehensive program planning, execution, and resource management to ensure successful program outcomes. They will have a proven record of successful program management execution, in-depth knowledge across all facets of program management, and proficiency in financial and performance metrics analysis. The Program Manager I will collaborate with cross-functional teams to achieve program objectives and develop and initiate Learning & Development programs. This position offers the opportunity to work on complex projects, stay updated with the latest industry trends, and contribute to the continuous improvement of program management processes. Key Responsibilities: Lead a program and have overall responsibility and authority for that program/contract's cost, schedule, and technical performance. Accountable to a program, IPT, or portfolio of programs valued at less than $50M. Manage and integrate multiple project outputs, handle program-level risks and issues. Accountable for budget, schedule, and execution within contractual requirements. Develop and maintain comprehensive program plans, schedules, and budgets. Monitor program performance and implement corrective actions as needed to meet program objectives. Utilize specific program management training in EVMS, CAM, BOE, FAR, and CAS to ensure program success. Apply advanced project management methodologies and tools to ensure program success. Analyze financial and performance metrics to drive program decisions and improvements. Collaborate with cross-functional teams, including engineering, finance, supply chain, and operations, to ensure program success. Communicate program status, risks, and issues to stakeholders and team members. Prepare and deliver effective reports and presentations to internal and external stakeholders. Ensure compliance with all contractual and regulatory requirements. Foster strong relationships with external customers and stakeholders. Develop and initiate Learning & Development programs to enhance team capabilities. Apply improved problem-solving skills to address program challenges and obstacles. Lead a single program, an Integrated Product Team (IPT), or a portfolio of programs. Development Program Managers should have a strong technical background or engineering degree. Sustaining Program Managers need to have technical acumen but may not have an engineering degree. External customer-facing, end-to-end responsibility. About You Our mission is driven by the unwavering passion to push the boundaries of what is possible. We seek those who Dare to Dream - to envision the extraordinary and pursue it relentlessly - to join us on this transformational journey. We're looking for dreamers who align with our values, vision and audacious goals - while also meeting the minimum qualifications below. The preferred qualifications are a bonus, not a requirement. Minimum Qualifications: Requires Bachelor's degree in an (or equivalent work experience in lieu of degree or Masters +3 yrs experience). Typically 5+ years of related experience. Requires a blend of strong communication skills, conflict resolution and emotional intelligence. Adaptable to continuous change. Strong problem solving skills and stakeholder management. Proven record of successful program management execution. Certifications: PMP or equivalent certification completed or in progress. In-depth knowledge of EVMS, CAM, BOE, FAR, and CAS. In-depth understanding of program management lifecycle and resourcing. Proficient in financial and performance metrics analysis. Competence in collaborating with cross-functional teams. Preferred Qualifications: An engineering degree is strongly preferred, or equivalent work experience showcasing technical acumen in lieu of degree. Familiarity with Agile project management methodologies. Strong analytical and organizational skills. Excellent communication and teamwork skills. Willingness to learn and adapt to new technologies and methodologies. Proficiency in using project management software tools such as Microsoft Project, JIRA, or Asana. Experience with risk management and mitigation strategies. Knowledge of Lean Six Sigma principles and practices. Ability to manage multiple projects simultaneously and prioritize tasks effectively. Understanding of software development lifecycle (SDLC) and systems engineering processes. Experience with contract management and negotiation. Familiarity with data analysis tools such as Excel, Tableau, or Power BI. Strong technical writing skills for creating detailed project documentation and reports. Understanding of supply chain management and logistics as they pertain to program execution. Ability to conduct root cause analysis and implement corrective actions. Understanding of supply chain management and logistics as they pertain to program execution. COMPENSATION Pay Range: $124,960.00 - $171,820.00 Your actual base compensation will be determined on a case-by-case basis and may vary based on job-related knowledge and skills, education, experience, internal equity and market competitiveness. Physical/Mental/Emotional Requirements: Frequently walk, sit, stand, climb stairs and steps Frequently repeat same hand, arm, and finger motion many times to include finger and hand dexterity Rarely lifting or carrying up to 20 lbs. Working Conditions: Rarely exposed to outdoor elements (high/low temperatures, sun, rain/snow, etc.) Rarely exposed to fumes or hazardous chemicals/materials Rarely exposed to loud noises IMPORTANT NOTICE: To conform to U.S. Government international trade regulations, applicant must be a U.S. Citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. Elevate Your Career At Sierra Space, we are committed to your personal and professional development. We empower you to make profound and meaningful contributions and foster a vibrant culture of collaboration, where teamwork ignites breakthrough innovations. Sierra Space offers annual incentive pay based upon performance that is commensurate with the level of the position. We also offer a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 8%, life insurance, 3 weeks paid time off, and more. At Sierra Space we are at the very doorstep of unlocking the future and the work in front of us is hard, but it is truly important and meaningful. Achieving our mission requires dedication, relentless pursuit of a dream and an unwavering passion for pushing the boundaries to accomplish what others might believe to be impossible. We seek those who too, Dare to Dream and will join us in a pursuit to achieve the extraordinary. Application Deadline: This role will remain posted until a qualified pool of candidates is identified. Please note: Sierra Space does not accept unsolicited resumes from contract agencies or search firms. Any unsolicited resumes submitted to our website or to Sierra Space team members not through our approved vendor list or Talent Acquisition will be considered property of Sierra Space, and we will not be obligated to pay any referral fees. Sierra Space Corporation is an equal opportunity employer and is committed to working with and providing reasonable accommodations to applicants with disabilities. If you need special assistance or a reasonable accommodation related to applying for employment with Sierra Space or at any stage of the recruitment process, please contact us.

Posted 2 weeks ago

Material Program Manager - Level 2-logo
Lockheed Martin CorporationFort Worth, TX
Description:Material Program Specialist (MPS) manages the operational aspects of material availability for the Program and serves as liaison between the cross-functional program support teams, to include; Manufacturing and Fabrication, Procurement, Production Control, MRP Planning, Program Planning, Manufacturing Engineering, Industrial Engineering and Design Engineering. Understands and manages cost and schedule for their scope of ownership. They facilitate cross-functional collaboration to identify and resolve roadblocks and drive actions to closure with accountability. The MPM/MPS team works laterally across all global supply chain teams and across Lockheed Martin functions to meet program objectives. Basic Qualifications: Supply Chain experience Experience and basic proficiency in SAP Experience collaborating effectively across multiple cross-functional teams Proficient in one or more of the following areas: Procurement, Shortage mitigation, Demand lifecycle, MRP Desired Skills: Experience in Project Management Data Management using Excel and Tableau- Advanced MS Office Suite Skills (as well as JIRA) Desire to help implement and lead change Strong organizational skills with an ability to multitask and prioritize requests and tasking Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration. Clearance Level: Secret with Investigation or CV date within 5 years Other Important Information You Should Know Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility. Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Schedule for this Position: 4x10 hour day, 3 days off per week Pay Rate: The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $63,800 - $112,470. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible. Pay Rate: The annual base salary range for this position in most major metropolitan areas in California and New York is $73,400 - $127,075. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. This position is incentive plan eligible. Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility. If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications. Experience Level: 4 yr and up College Business Unit: AERONAUTICS COMPANY Relocation Available: No Career Area: Purchasing/Procurement/Supply Chain Type: Full-Time Shift: First

Posted 30+ days ago

Sr. Technical Program Manager, Vave-logo
Lucid MotorsNewark, CA
Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design - where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you. We are currently seeking a leader and driver for Value Analysis / Value Engineering Program Management Organization. This position requires an experienced professional with a strong technical background and excellent communication skills who is comfortable communicating complex issues at all levels of the organization. Our ideal candidate exhibits a can-do attitude and approaches his or her work with vigor and determination. Candidates will be expected to demonstrate excellence in their respective fields, to possess the ability to learn quickly and to strive for perfection within a fast-paced environment. The Role: The successful candidate supports the leading VAVE Program Manager by focusing on the analysis and engineering of value in a product. A strong focus on improving the products value proposition and reducing costs is needed. Driving execution on schedule, being responsible for clear communication of status and issues at all levels is key to this role. Support the cross functional engineering and operations teams to identify and implement value engineering opportunities Develop, prioritize and drive product cost reduction initiatives with engineering, supply chain, and operations Review, own, and track targets of the costed BoM for current and future programs, identify and execute mitigation plans as needed Prepare escalations and decisions on cost measure initiatives with the leading VAVE Program Manager Define and maintain the schedule for individual cost reduction measures, track progress, and drive execution. Support the coordination of benchmarking sessions Qualifications: 7+ years of industry experience, automotive preferred 5+ years of experience in Program Management or Product development Detail oriented with strong record-keeping and organizational skills Energetic and willing to learn and take on new challenges Familiarity with simultaneous engineering, cost engineering and project management principles advantageous Advanced Microsoft Office skills including Word, Excel and PowerPoint Advanced experience with project management tools such as Jira, Confluence and Smartsheets Exceptionally self-motivated with ability to work in a team and collaborative environment Excellent communication skills at all levels of the organization Ability to travel as needed Advantageous: Master's degree in engineering Education Requirements: Bachelor's degree in engineering (mechanical, electrical engineering, or related field) Salary Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid's equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.) Base Pay Range (Annual) $153,100-$224,510 USD By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice. To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.

Posted 30+ days ago

Technical Program Manager-logo
FormlabsSomerville, MA
To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world. Technical Program Managers at Formlabs are project managers who usher new technology from concept through production; partnering with the design team and the product stakeholders to develop world class products. They are the nexus between the program team, product stakeholders, and senior management, coordinating all program activities from design to product launch. We look for people who are passionate about learning and taking on new challenges, care about shipping impactful products, and are interested in building strong collaborative relationships with teammates and between teams. This is an in-person role based in Somerville, MA. The Job: Ship the best product as fast as possible Manage the strategy, overall planning, execution, and delivery of technically complex products from concept through production Own the program budget, including specific staffing plans. Be responsible and accountable for every dollar spent on a given project Create and maintain product cost models throughout the product development process, and be responsible for end product cost hitting targets Act as the key link between the program team and key stakeholders, including frequent reporting to company leadership Use disciplined project management methodology to define scope, develop program plans which deliver the program within cost and schedule Monitor projects on an ongoing basis, evaluate progress/quality, and manage issue resolution. Communicate status, issues, and key risks to product stakeholders and senior management You: Deep understanding of a technical product design life cycle & problem solving processes Ability to apply technical knowledge to drive decision making, i.e. trade-off discussions and program strategy Are business minded and can break down program decisions in terms of dollars Are passionate about constantly striving to improve schedule and project efficiency Have the ability to work cross-functionally between product, engineering, production, and supply chain personnel. Have experience communicating upwards to senior management, while simultaneously managing high output from individual contributors Demonstrated experience creating and implementing program management tools for communication, scheduling, risk management, resource planning, cost tracking, and production planning, etc. Have outstanding verbal and written communication skills B.S. degree or higher in an engineering or science discipline Bonus Experience shipping high technically complex products as a design engineer Experience in start-up environments or highly entrepreneurial companies Experience leading hardware development with overseas manufacturing partners Our Perks & Benefits: Robust equity program to build future wealth through RSUs Comprehensive healthcare coverage (Medical, Dental, Vision) Low cost fund options in our 401K and access to advisors Generous paid Parental Leave (up to 16 weeks) Tenure-based paid Sabbatical Leave (up to 6 weeks) Flexible Out of Office Plan - Take time when you need it Ample on-site parking & pre-tax commuter benefits Healthy on-site lunches, snacks, beverages, & treats Regular sponsored professional development opportunities Many opt-in culture events across our diverse community And of course… unlimited 3D prints We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.

Posted 2 weeks ago

Scientific Program Manager-logo
MBL TechnologiesWashington, DC
Apply Description Scientific Program Manager Washington, D.C. MBL Technologies is seeking a Scientific Program Manager to support The National Heart, Lung, and Blood Institute in Washington, D.C. The National Heart, Lung, and Blood Institute (NHLBI) provides global leadership for a research, training, and education program to promote the prevention and treatment of heart, lung, and blood diseases and enhance the health of all individuals so that they can live longer and more fulfilling lives. The Institute creates and supports a robust, collaborative research infrastructure in partnership with private and public organizations, including academic institutions, industry, and other government agencies. The Institute collaborates with patients, families, health care professionals, scientists, professional societies, patient advocacy groups, community organizations, international organizations, and the media to promote the application of research results and leverage resources to address public health needs and reduce the burden of heart, lung, and blood diseases worldwide. This position is primarily remote, but may require some occasional on-site attendance in the DMV area. Candidates must be local to the DMV area. Duties & Responsibilities: Coordinate daily activities and deliverables of the assigned program(s) and manage relationships with scientific program leads and key program stakeholders. Develop project charters, plans, and schedules. Support senior-level working groups and meetings, including agenda setting, meeting minute capture, action item tracking, coordination, logistics, and materials preparation. Monitor program schedules and budgets, as well as other activities related to the program. Develop monthly status reports with metrics and analysis to support forward-looking decision-making based on data; coordinate with other entities to ensure status reporting requirements are met. Monitor and evaluate program activities to determine effectiveness and make recommendations for changes and/or improvements when necessary. Also includes project coordinator and project manager responsibilities. Required Qualifications: This role requires a bachelor's degree in an applicable field (e.g., science-related or public health-related field). A master's degree or doctorate degree is preferred. Active Project Management Professional (PMP) certification is required. Minimum of 15 years of demonstrable experience in managing and executing projects of a scientific nature, ensuring they met all scope, schedule, resource, and quality expectations through the entire project lifecycle. Minimum of 8 years of demonstrable experience in developing project management processes, tools, and templates to strengthen an organization's project management approach. Minimum of 5 years of demonstrable experience in serving as a team lead / project lead for a project management team. Desired Qualifications: Prior National Institute of Health (NIH) or Health and Human Services (HHS) support is highly desired, but not required. Master's degree in an applicable field (e.g., science, public health, business or project management). Operational Program / Project management experience for a federal agency is strongly preferred. Experience with OTA preferred. Other Qualifications: Must be U.S. Citizen. Must be able to successfully complete NIH Background Investigation. Must be local to the DMV area and willing to go onsite as needed.

Posted 6 days ago

Communications And Marketing Manager, Municipal ID Program (Ncs) - Bcit-logo
City of Baltimore, MDBaltimore, MD
THIS IS A NON-CIVIL SERVICE POSITION Salary Range: $99,053.00 - $163,237.00 Annually Starting Pay: $105,085.00 Annually Our Benefits The city offers a comprehensive benefits package which includes medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits Get to Know Us Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! Job Summary: A Marketing and Communications Manager is a strategic, creative, and results-driven professional with at least six years of experience who will lead the implementation of a citywide marketing strategy for the Municipal Identification (Municipal ID) Program. This role ensures that communications align with the program's goals and effectively engage diverse communities, including individuals from various racial, ethnic, socioeconomic, and linguistic backgrounds. In addition to promoting the Municipal ID as a tool for civic inclusion and accessibility, the Marketing and Communications Manager will play a central role in showcasing the value of the program through partnerships that unlock tangible benefits for residents. These will include discounts at a variety of local businesses, entertainment venues, and sporting events-ensuring that residents not only gain official identification but also deeper access to the cultural and recreational life of Baltimore. The Manager will serve as a liaison between the City of Baltimore, residents, and key partners to enhance program visibility and impact. Essential Functions: Marketing Strategy & Branding: Design and execute a comprehensive marketing strategy to promote the Municipal ID Program, ensuring outreach to youth, individuals experiencing homelessness, LGBTQ+ individuals, immigrants and refugees, returning citizens, and survivors of intimate partner violence. Content Development: Create compelling marketing materials, including brochures, flyers, presentations, blog posts, and videos. Utilize storytelling techniques to engage diverse audiences. Digital & Community Engagement: Manage social media, email marketing, and community outreach efforts to expand program awareness. Brand Identity & Consistency: Ensure consistent messaging across all platforms, maintaining a strong and recognizable brand for the Municipal ID Program. Partnership Development: Establish and maintain relationships with local businesses, arts institutions, and sports organizations to create and market a discount benefits program for municipal ID holders, highlighting the cultural, recreational, and economic advantages available to residents. Public & Media Relations: Engage with local media, community groups, and advocacy organizations to raise awareness about the program through press outreach and participation in community events. Program Coordination & Operations: Organize and promote pop-up/mobile ID card distribution events with internal and external partners. Provide oversight on quality control of card processing activities. Other duties as assigned. Minimum Qualifications: Education: Bachelor's degree in communications, Marketing, Public Relations, or a related field (master's degree preferred). and Experience: Have at least six years of experience in communications and marketing, with a focus on public sector or nonprofit outreach. Experience working with government agencies, municipal programs, or community-based organizations. Familiarity with the Baltimore community's unique challenges and opportunities. Bilingual (Spanish strongly preferred) and/or multilingual candidates encouraged to apply. or Equivalencies: Have an equivalent combination of education and professional experience may be considered in place of the stated degree and experience requirements. KNOWLEDGE, SKILLS, AND ABIITIES Proven experience in communications and marketing, preferably in public-sector initiatives or community-based programs. Strong written and verbal communication skills with the ability to tailor messages for diverse audiences. Demonstrated ability to develop and execute impactful marketing campaigns. Experience fostering collaborative relationships with diverse community groups and businesses. Proficiency in using social media management and analytics tools to track and demonstrate progress. Strong project management skills with the ability to manage multiple priorities in a fast-paced environment. Self-directed, with the ability to educate and influence others effectively. Familiarity with municipal services and community dynamics in Baltimore is highly desirable. Availability to work occasional evenings and weekends as needed. Additional Information Background Check Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed. Probation All persons, including current City employees, selected for this position must complete a mandatory six-month probation. Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application. BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER

Posted 30+ days ago

SAF - IS Regional Program Mobile Manager-logo
American Red CrossStatewide, OK
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: WHY CHOOSE US? Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! The American Red Cross is currently seeking a Mobile SAF-IS Regional Program Manager in Oklahoma City and surrounding areas to support the Service to Armed Forces and International Services Division mission. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: Manages and administers the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. Also responsible for the management and administration of American Red Cross Service to the Armed Forces (SAF) and International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL), within their area of jurisdiction. This is accomplished through managing volunteers and working with other Red Cross departments. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the "face" of the Red Cross at assigned location. Builds strong relationships with military leadership, key organizations, and community leaders. Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions Builds community presence through enhancing marketing opportunities with local Armed Forces Network, utilization of social media platforms, and leveraging local base advertising opportunities to spread the Red Cross Mission and service. Volunteer Management: Manages a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in their local community. Manages Volunteers who will be the primary resource to administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. When volunteers are unavailable, the manager is responsible in delivering the mission specific services. Develop and implement local needs assessment and Volunteer Program Plan through utilizing process established by Volunteer Resources. Recruits and trains leadership volunteers to support placement and supervision of staff and programs in the delivery of SAF/IS U.S. programs and services, Training Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services. Effectively utilize the Volunteer Connection Platform to manage, document, train, recognize and communicate with volunteers within the local footprint. Service Delivery Management: Ensures the consistent delivery of SAF and IS U.S. services to all clients in their area. Provides supervision of volunteer Service Delivery staff. Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, resiliency training and morale items and support. Ensures community outreach, to include command meetings and education briefings, presentations, or workshops Ensures a strong military community outreach program and implementation of special events and projects in support of SAF/IS U.S. initiatives. Manages support services to military members and their families to include family follow-up information and referrals; and other related services. Provides support for the emergency communications center with local information, as appropriate. Develops outreach strategies aimed at promoting International Services U.S. programs to the community and ensuring the local community is aware of what programs and services are available. Financial and Reporting Management: Develops and manages budgets and expenditures to ensure programs are operating within budget to support all programs and services. Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor's degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience. Experience: A minimum of five years related experience in program management or related field is required. Managerial Experience: n/a Skills and Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. The ability to balance multiple priorities is essential. Familiarity with military culture, regulations and protocol is strongly desired. Experience with American Red Cross programs and services is strongly desired. A current, valid driver's license with good driving record is required. Work Conditions: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as "Mobile" and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge, and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment MOBILE STAFF (Overseas settings only): In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobility Requirements: U.S. citizenship is required. Must be able to obtain a secret security clearance and a no-fee U.S. passport. Worldwide mobility is a condition of employment and an essential function of this position. Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families. Must meet strict medical and physical requirements, including immunizations required by the U.S. military. May be required to wear military uniforms, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights

Posted 30+ days ago

Scientific Program Manager-logo
GuidehouseDurham, NC
Job Family: Research Analyst (Digital) Travel Required: None Clearance Required: Ability to Obtain Public Trust What You Will Do: We are currently searching for a Scientific Program Manager to provide programmatic oversight required to support the implementation of complex research programs using the NIH Other Transaction (OT) mechanism. The focus of this role is to support the "The East Palestine, Ohio Train Derailment Study" (EP). This is a full-time, on-site opportunity in Durham, NC. Track implementation of the project; review progress in relation to the plan; work with the project team to revise the plan as needed; develop and maintain a project-tracking document. Participate and aid in making recommendations and monitor implementation to improve management and progress of research managed. Contribute to the writing and development of executive summaries and reports to share with key partners. Attend and participate in multidisciplinary research team meetings and functions. Prepare briefing materials and summaries of meetings, workshops, and conferences. Analyze the scientific merit and the adequacy of current and projected research programs. Coordinate epidemiologic study implementation and data collection, including liaising between program staff, collaborators, and other stakeholders. Coordinate and document projects from beginning to completion; monitor and report the status of completion, funding and results attained; provide progress reports. Develop project specific plans and timelines needed to execute studies and research and other projects; update project plans to accurately reflect milestones and resources for assigned or self-initiated projects. Prepare data summaries, manuscripts, professional presentations and patient educational materials; review and summarize materials and data; gather and coordinate information for review; conduct data entry and file maintenance; edit and/or prepare text, data and charts. Plan, initiate, monitor and conduct administrative/portfolio analyses to evaluate the effectiveness of the program in meeting established goals. Work with staff on planning and implementing project-based activities, e.g., workshop planning, resource evaluation, communication strategy, assist with report writing/editing, etc. What You Will Need: Master's degree in biology Minimum of FIVE (5) years of experience. Demonstrates expertise with Microsoft MS Office Suite (Word, Excel, etc.) Experience working with scientific research studies such as epidemiological, longitudinal, and/ or similar types Familiar with scientific research related to concepts such as Human Subjects Research Protection, research conduct and/ or research compliance What Would Be Nice To Have: Completing the Collaborative Institutional Training Initiative (CITI) Human Subjects Research training is desired Knowledge of NIH grants and funding mechanisms is beneficial What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Parental Leave 401(k) Retirement Plan Group Term Life and Travel Assistance Voluntary Life and AD&D Insurance Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts Transit and Parking Commuter Benefits Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities Employee Referral Program Corporate Sponsored Events & Community Outreach Care.com annual membership Employee Assistance Program Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.) Position may be eligible for a discretionary variable incentive bonus About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Posted 4 weeks ago

Technical Program Manager-logo
Illinois Tool WorksHatfield, PA
Job Description: Basic Function Manage ongoing Research & Development (R&D) program(s) and technology initiatives. Work jointly with engineering, supply chain, operations, marketing, and end-customers to maintain schedules for development projects. Basic function consists of utilizing technical and program management skills, working independently to manage a cross-functional team, and providing program updates to members of the business unit and engineering leadership teams along with other management personnel. Essential Duties and Responsibilities Lead cross-functional/multi-discipline teams in the Brooks Phase-Gate process to effectively deliver projects in accordance with the ITW-Brooks roadmap. Manage and execute approved operational and organizational initiatives assuring adherence to specified/planned goals including financial and task due dates. Lead in the development of detailed project plans associated with approved initiatives and their stated objectives. Assist in the development of qualitative and quantitative analyses required for corresponding opportunities and investments. Establish and maintain collaborative relationships with all stakeholders while assertively driving results of specified initiatives. Recognize and remediate challenges to established plans. In the event of challenges that will result in the non-adherence of planned goals, articulate the specific challenge, potential remediation opportunities and quantification of those potential solutions to senior management. Develop and maintain project Gantt charts in a timely manner. Participate in Company continuous improvement initiatives. Regular attendance. Other duties as assigned. Education and Experience Bachelors degree in a technical engineering discipline preferred. PMI Certification preferred. PMP or Certified Associate in Project Management (CAPM) desired. Minimum 5+ years' experience in project/program management of complex cross functional new product development required. Product experience with electrical/mechanical/control system devices preferred. Strong Leadership & Communication skills. Previous Semiconductor or Industrial Technology Business Process background preferred. Experience working in a global manufacturing environment preferred. Excellent Financial aptitude, and experience with project estimation, budgeting, and scheduling Proficient in Microsoft Word, Excel, Visio, PowerPoint, and Microsoft Project. Excellent verbal, written, and presentation skills required. Must be collaborative in approach, assertive, objective, and have ability to influence outcomes. Ability to be flexible and deal effectively with change in order to balance competing business needs and priorities. Key Competencies for Success Change Catalyst- Dynamic and hands-on, Continuous improvement champion. Action oriented manager and a strategic thinker that possesses a great positive can-do attitude and willing to challenge the status quo. Customer-Focused - leader capable of developing thorough understanding of the products as well as their application by the customer to drive meaningful improvement in our performance Drive for Results- Demonstrated strength in developing and implementing strategic corporate plans that increase quality metrics and customer satisfaction. Capable of developing/driving broader strategic-level programs as well as tactical initiatives to improve out-of-box quality, field reliability, product availability and on-time delivery Constructive Team Leader- The ideal candidate leads by example and makes those around him/her better. Attributes include being inclusive, hands-on, strategic, articulate, energetic, accountable, decisive, and hard working. A positive motivator who encourages and persuades, and an excellent team builder who knows how to attract, train, manage and retain a world class team. Excellent Communication Skills- Maintains an open flow of two-way communication, exhibiting strong verbal, written and presentation skills, stating expectations clearly and being visible to all stakeholders. Exhibits executive presence in front of both internal and external audiences. Open Minded- A resilient and committed executive with a flexible and open operating style; non-political and non-bureaucratic; someone with a natural and effective consultative approach who will gain the trust and respect of individuals at all levels. ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

Posted 30+ days ago

Super Micro Computer, Inc. logo

Sr. Customer Success Program Manager

Super Micro Computer, Inc.San Jose, CA

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Job Description

Job Req ID: 27276

About Supermicro:

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Supermicro is looking for a Sr. Customer Success Program Manager. In this role, you will be In-charge of holding up, developing, implementing, and managing account strategies in order to provide the business with optimal quality, pricing & delivery performance.

Essential Duties and Responsibilities:

  • Set goals for specific accounts, primarily responsible for OEM/ODM major accounts.Manage Customer escalations and return-material-authorizations (RMAs)
  • Coordinate multiple sites and functions to exceed customers' expectations.
  • Owns results of Pre-Sales, Post-Sales and Customer satisfaction. In charge of delivering growth and maintaining a opportunity pipeline.
  • Relationship management with Customer at executive/resolution-making levels.
  • Accountable for projects/initiatives and drives site focus on efficiency programs.
  • On-Site Customer and offline Data Center relationship management and information flow, developing growth through next generation.
  • Accountable for delivery on Customer Satisfaction and customer KPI scoring across all sites.
  • In charge of improving communication including leading, documenting meeting minutes, actions, owners, due dates, etc.
  • In charge of making process improvements and driving best practices across multi-sites.
  • Ensures all client programs execute to contract, hitting key KPIs.
  • Control of tracking risks on the business and reporting to SMC business accordingly.
  • Responsible for working closely with Sales Account Manager to create and deliver quarterly business reviews and establishing a cadence for standard reporting.
  • Schedule and lead recurring customer touchpoints in coordination with Sales and other internal teams.

Qualifications:

  • Typically requires a Bachelor's degree or equivalent experience.
  • Typically requires a minimum of 8 years of sales/account/customer success management experience.
  • Experience working within IT, Data Center services for a customer or organization. Knowledge of AI / GPUs is a plus.
  • Demonstrates expert operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.
  • Understands the strategic impact of the function across sites.

Salary Range

$115,000 - $140,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

Job Segment: Cloud, Program Manager, Data Center, Relationship Manager, Technology, Customer Service, Management

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