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ProofPilot, Inc.New York, NY
Description The Senior Clinical Program Manager will be responsible for facilitating and successfully delivering implementations of the ProofPilot product suite. He/She will support the product team on assigned projects from inception to completion. He/She will support the customer success team on day-to-day project management and client management activities. The Senior Clinical Program Manager will work closely with the technical and support teams, providing direction on specific tasks that will enable project success. The Senior Clinical Program Manager will have an expert understanding of ProofPilot's suite of engagement solutions. Key Responsibilities Manage and deliver successful customer implementations Build customer loyalty by providing exceptional service during Implementation Collaborate with Technical and Product teams to ensure application meets customer needs Support pre-sales team with sales activities for the ProofPilot product suite as needed Assist customer with current and future state business process definition Interact with Support team to ensure a smooth hypercare period and handover post-implementation Maintain expert knowledge of IRB and EC approval requirements Maintains a familiarity with GCP guidelines Serves as the primary point of contact for delivery with assigned accounts Schedules and runs project meetings and routine governance meetings Provides frequent and routine updates on key account project status Participate in continuous improvement of customer success plans that drive customer adoption, retention, and satisfaction. Establish metrics and KPIs to measure the effectiveness of customer success initiatives. Collaborate with cross-functional teams to ensure customer needs are met and exceeded. Qualifications Bachelor's degree Demonstrated expertise with a minimum of 3 -5 years in clinical research or pharmaceutical industry. Previous experience at clinical trial sites is highly desirable. In-depth knowledge of clinical research, spanning study start-up, execution, clinical operations, and close-out for Phase I-IV trials Proven experience in collaborating within cross-functional teams Familiarity with or experience in SaaS product models A positive attitude and a strong willingness to learn Exceptional problem-solving, organizational, and leadership skills are crucial Excellent communication skills are a must, enabling effective conveyance of messages to both study team members and external partners, including vendors and consultants

Posted 4 weeks ago

DAS Technology Group logo
DAS Technology GroupSan Jose, CA
Thank you for taking the time to view this job posting as well as your interest in working with DAS Technology Group. We are the leading RF/Microwave & Defense/Space Recruiting firm in country. ABOUT THE CLIENT: Our client is an Industry Leader in the design, development, and manufacture of RF/Microwave components and Integrated Assemblies used by civilian and military organizations spanning numerous global markets, including Aviation, Communication, Electronic Warfare, Industrial, Missile/UAV, Radar, SatCom, Space, and Test and Measurement. OPEN POSITION DETAILS: They are looking to hire a Program Manager in their Bay Area, CA location! This is an on-site role.    Bachelor of Science Degree in Engineering, Finance or related field; Master’s Degree preferred. 8+ Years of Direct Program Management Experience with Programs ranging from $500K - $2M+. Program Management Experience in an: RF/Microwave, Defense/Aerospace, Manufacturing Environment. Thank you for your application. DAS Technology Group is looking forward to working with you!   Powered by JazzHR

Posted 30+ days ago

Center for Justice Innovation logo
Center for Justice InnovationBronx, NY

$70,000 - $85,000 / year

THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: Operating Programs that pilot new ideas and address local challenges; Conducting original research to evaluate what works—and what doesn’t; and Providing expert assistance and policy guidance to reformers across the country and beyond. Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.Learn more about our work at www.innovatingjustice.org . THE OPPORTUNITY The Bronx Community Justice Center (BxCJC), one of the Center's newest projects, works to create a safer, more equitable Bronx through community-driven safety initiatives, violence prevention, youth opportunity, and economic development efforts. The Bronx Community Justice Center is seeking a Program Manager, Social Work. Reporting to the Director of Youth and Community Initiatives the Program Manager will manage the provision of therapeutic services and individual support, as well as support group programming and community-based projects in collaboration with young people living in the South Bronx. Responsibilities include but are not limited to: Supervise and support a team of social workers and social work interns to provide individual and group based support to young people; Develop healing-centered community practices and programs to support youth and community members; Provide social work consultation, trainings, and support to an interdisciplinary team of staff; Lead case conferences and team meetings; Provide individual counseling and support to young people, with a focus on young people who have been most impacted by community violence; Provide holistic advocacy and case management; Provide crisis intervention and support; Engage family and community supports, as needed; Manage records, reporting, and documentation; Work alongside violence prevention Outreach Workers and Violence Interrupters to engage and support individuals most impacted by community violence; Create innovative group programming to support community care and wellness; Facilitate a range of workshops and programming to support young people; Support community wellness and healing through community-based events and activations; Form partnerships with community stakeholders, organizations, and agencies to strengthen systems of support for participants; Plan group curricula and facilitate therapeutic group sessions for participants; Participate in clinical supervision; Participate (and lead) in case conferencing meetings with non-clinical case management staff as needed; Participate in agency staff meetings, self-care activities and trainings; Work collaboratively with an interdisciplinary team of violence interrupters, outreach workers, and community programs staff; Participate in promotion of programmatic resources, community outreach, and community engagement; Canvass community alongside the Save Our Streets South Bronx team and other staff at the BxCJC; Attend community stakeholder meetings, including community board, resident association, precinct council, and other related recurring meetings; and Additional relevant tasks, as needed. Qualifications: LMSW and a minimum 3-5 years of professional experience in community-based individual support settings required, LCSW preferred; At least 2 years in a supervisory or leadership capacity required; SIFI certified or eligible; Commitment to anti-oppressive practice and creating space that centers BIPOC communities; Commitment to youth-led practice and belief in the innate capacity of youth to positively impact their community; Extremely punctual and reliable, highly organized and detail-oriented; Strong problem solving skills; Excellent written & verbal communication skills; Ability to work evenings & weekends, as needed; Knowledge of youth engagement, victimization, community violence and intimate partner violence necessary; Understanding of the criminal justice system, ACS, and other related institutions; Understanding of Cure Violence projects desirable; Must be able to work in a fast-paced environment and as part of a team; Experience with individual case management and counseling; Understanding of complex trauma reactions; and Experience working with youth and families from marginalized communities and youth who have been impacted by criminal legal systems. Position Type: Full-time, Monday-Friday from 10:00am - 6:00pm. Position Location: Bronx, New York. Compensation: The compensation range for this position is $70,000 - $85,000 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR

Posted 2 weeks ago

EMS logo
EMSDallas, TX

$30 - $35 / hour

Program Manager – Community Based Mental Health Services EMS of Virginia is seeking a seasoned Program Manager licensed as an LPC or LCSW in Texas, to serve as the leader of the Texas branch of EMS’s Community Based Services. This position will begin as part-time with the opportunity for growth. EMS has been in business since 2005 in Virginia. We are seeking to expand into Texas through services similar to Intensive In-home Counseling (children) and Mental Health Skill-building (adults). The ideal candidate will have experience with these services and will be able to carry out the vision for growth in Texas. This will include all aspects of establishing the services, from state applications, licensing, policy/procedures, and staffing. Support and materials used in Virginia will be available, though we are seeking a subject matter expert to operate services in Texas . ONGOING DUTIES AND RESPONSIBILITIES: Responsible for following through with referrals and completing assessments (initial, reassessments, comprehensive assessments) Responsible for case assignment and maintenance of client care Ensures that billable hours are achieved for clients assigned to counselors under his/her supervision Assists with service authorization requests Identifies and finds solutions for problems with service delivery Interviews and hires new staff Responsible for the training and development of staff Provides weekly administrative and clinical supervision to staff Plans and facilitates weekly team meetings and group supervision Completes clinical supervision notes and logs Evaluates staff performance Works with Director on personnel decisions, including position appointments, terminations, issues, and disciplinary actions Works with the team on devising policies and procedures to ensure sufficient and effective services and compliance with all applicable rules, regulations, and statutes Responsible for providing individual and family therapy Responsible for reviewing treatment plans and progress notes Oversees the management of client and records and compliance Performs routine chart audits Provides direct clinical services to clients, including individual, family, couple, and group therapy along with issue-specific or educational groups (parenting skills, anger management, substance abuse interventions as directed) Oversees intern supervision and field opportunities Supports marketing efforts of company Provides support and follow through on overall service and operational compliance in collaboration with Director and Company Owners MINIMUM QUALIFICATIONS: Education and Experience Candidate must be licensed as an LPC pr LCSW in Texas. Candidates should have experience with staff supervision, program compliance, and program development, with the ability to grow within a leadership role. Knowledge, skills, and abilities Ability to set strategic objectives for mid-size social service organization; working knowledge of human services system, roles of human services personnel, and relevant community resources; ability to screen, hire, manage, and evaluate staff; ability to conduct and facilitate meetings; knowledge of the principles and techniques of counseling services to youth, families, and adults with mental illness; ability to maintain effective working relationships with other social services providers, service purchasers, and clients; ability to communicate effectively both orally and in writing. Employees must pass a State Police Criminal Record Check, Department of Social Services Record and FBI Checks. Employees are also required to complete a Tuberculosis Screening Test upon employment and every year thereafter. Employees shall be provided trainings in behavior management, CPR, and First Aid upon employment. Pay Range: $30-$35/hour; hours are flexible for the part-time position, and to be determined through mutual conversation based on availability of candidate and company need If you have any questions, please email schristopher@emsofvirginia.com We look forward to hearing from you! www.emsofvirginia.com Powered by JazzHR

Posted 30+ days ago

North South Consulting Group logo
North South Consulting GroupArlington, VA
North South Consulting Group is seeking a creative and passionate Outreach & Engagement Program Manager to oversee communications strategies and digital engagement activities that ensure Service Members and their families stay informed and connected to critical support services. This leader will manage day-to-day operations across a team focused on public awareness and resource accessibility. Location : Remote Key Responsibilities: Direct all outreach and engagement personnel, schedules, and deliverables. Develop and execute communications strategies, public messaging, and campaign ideation. Serve as a key point of contact for stakeholder feedback and issue resolution. Manage performance tracking, campaign execution, and external communications. Oversee planning, branding, and content development across digital platforms. Required Qualifications: Must be a U.S. citizen. Bachelor’s degree related to outreach & engagement, communications, public relations, marketing, or a related field. Minimum of 8 years of experience in managing Government communications, corporate communications, or marketing communications including stakeholder management and maintaining internal and external relationships. Minimum of 5 years of experience in outreach & engagement management in brand and content development, public relations, strategic planning, and web and social media operations. Possess Secret Clearance Desired Qualifications: Minimum of 5 years of experience with web CMS, UI/UX testing and curation, and ad campaign management. Minimum of 5 years of experience developing targeted campaigns for a user base of 1M or more. Possess a current PMI PMP certification or Defense Acquisition Workforce Improvement Act (DAWIA) Level III Program Management. This position is contingent on contract award. Powered by JazzHR

Posted 4 days ago

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Foxconn Industrial Internet - FIIAustin, TX
Job Summary As a Junior Business Program Manager, you will support the life cycle of products and services that deliver value to customers. During this time, you will learn how to develop system- and solution-level program plans and work cross-functionally to deliver products and services. Additionally, you will learn how to implement project schedules, meet deadlines, and provide deliverables within a structured Time to Market process. Essential Functions Gather cost information Develop a deep understanding of various costing models Validate basic quotes coming from our factories Deep dive quotes ensuring cost parity for like components or sub-assemblies Implement new cost initiatives as needed Assist accounting in loading the customer’s cost tool Develop an understanding of deals and methods to close deals Create a collaborative, high-performing, productive team culture in project teams Develop an understanding of new service offerings from concept through delivery, such as understanding project dependencies and ensuring execution against project plans Develop business cases and define financial targets for each product Perform other duties as assigned Required Qualifications Education, Experience, and Training Bachelor's degree in engineering, business management, information technology, marketing, or a related field. Knowledge and Skills Excellent written and verbal communication in English and Mandarin Chinese, interpersonal skills. Proven ability to work both collaboratively and independently on multiple high-priority projects. Ability to demonstrate critical thinking and decision-making skills. Must be detail-oriented, have superb time management, organizational, and executional skills to meet deadlines. Ability to multitask in a fast-paced environment. Proficient in MS Office, including Excel, Word, PowerPoint, and Outlook. Other Requirements Must be able to travel 3-4 times a year for 3-4 weeks at a time to Mexico/Asia. The candidate should have a high level of flexibility, discretion, professionalism, and integrity, be proactive and professional with a lot of patience, and understand technology trends. Preferred Qualifications Sales and business development experience. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Education: · Bachelor's (Required) Experience: · Business management: 1 year (Required) Language: . Chinese (Preferred) Powered by JazzHR

Posted 30+ days ago

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Allied Technologies and Consulting, LLCFrederick, MD
JOB DESCRIPTION:  Allied Technologies and Consulting is seeking a Program Manager with Business Development capabilities who should be a strong communicator, effective leader and strategic thinker that can cultivate relationships and manage multiple projects across multiple teams. The Program Manager will oversee contracts and employees, while also focusing on business development and technical proposal writing. The hybrid position is located in Frederick, MD with an expectation of approximately 2-3 days per week in the office. The current customer base is military medical research and development, healthcare, and logistics including U.S. Army and Defense Health Agency (DHA). DUTIES AND RESPONSIBILITIES:  The professional and dynamic Program Manager will assist with a variety of products and programs and perform the following duties: Develop, implement, and manage project plans, schedules, and budgets to ensure successful program delivery. Serve as the primary point of contact for stakeholders, providing updates on project status, milestones, and risks. Lead and motivate a cross-functional team, ensuring effective collaboration and communication among team members. Manage and allocate resources effectively to meet project demands and deadlines. Ensure compliance with contractual obligations, regulations, and company policies throughout the project lifecycle. Work with customers to ensure favorable performance assessment results, such as Contractor Performance Assessment Reporting (CPARS) and Past Performance ratings. Identify potential risks associated with contracts and develop mitigation strategies to address them. Research and identify new business opportunities, markets, and potential clients to expand the organization’s portfolio. Attend networking events and conferences to develop relationships and identify opportunities and technology trends. Foster relationships with existing and potential clients, partners, and stakeholders to promote business growth. Evaluate and analyze Request for Proposals (RFPs) to assist with proposal outlines and win strategies. Assist with the development of technical proposals, ensuring they are comprehensive, compliant, and tailored to client requirements. Work closely with technical experts and other stakeholders to gather information and write input for proposals. Review proposals to ensure quality and accuracy before submission. Prepare and deliver presentations to stakeholders and clients to support proposal efforts and project initiatives. Develop and manage program budgets, ensuring proper allocation of funds and monitoring expenditures. Establish and track performance metrics to assess program success and identify areas for improvement. Identify training needs for team members and facilitate professional development opportunities. Prepare regular reports on program status, financial performance, and other key metrics for senior management. QUALIFICATIONS:  Bachelor’s Degree in related field, such as Business, Engineering, Healthcare, Computer Science, Communications or a Science-Related field. 10+ years of relevant experience with at least 5+ years of Program Management and Business Development experience. Strong knowledge of and relationships within military medical customer base. Knowledge of the Federal Government acquisition process to include RFPs and contract types including Indefinite Delivery Indefinite Quantity (IDIQ) contracts. Must possess strong communications skills including verbal, written and interpersonal. Must possess strong leadership skills and ability to manage and delegate tasks to multiple teams. Have knowledge and/or experience with resource, risk and stakeholder management. Have an understanding and/or experience with conflict resolution, negotiation tactics and critical risk analysis. Must possess strong organizational and efficient time-management skills. Must be proficient with MS suites including Excel, Word, SharePoint. US Citizen Must be able to pass background and drug testing THIS IS A FEDERAL CONTRACT Powered by JazzHR

Posted 30+ days ago

Quantaleap logo
QuantaleapLouisiana, LA
Role : Application Program Manager /Specialist                                 Location: Remote Job ID: SR-5222970 Duration: Longterm   The scope of the proposed services will include the following:    • Develop understanding of the business environment and use that understanding to make informed decisions and drive results;   • Define program goals and objectives, and align them with the organization's strategy;   • Develop project plans and schedules, including resource allocation, timelines, and budgets;   • Lead cross-functional teams to deliver programs and projects on time and within budget;   • Manage risks and issues, and implement mitigation strategies as needed;   • Communicate project status and progress to stakeholders, including senior management;   • Collaborate with stakeholders and teams to ensure program and project goals are met;   • Ensure compliance with program management processes and standards;   • Provide on-going evaluation and improvements for program management processes and practices;   • Provide day-to-day support for on-going processes;   • Provide on-going evaluation and improvements for processes; work in needed areas to provide application support for agency’s workload demands  • The Program Manager or Specialist should be familiar with environmental quality permitting, licenses and registration processes.    Expertise and/or relevant experience in the following areas are mandatory:  • 10 Years work experience in Management  • 10 Years work experience in Program/ Project Management  • 5 Years work expertise in Business analytics, Strategic Planning  • Bachelor’s Degree – Any Field     Expertise and/or relevant experience in the following areas are desirable but not mandatory:  • Master’s Degree – Any Field    Powered by JazzHR

Posted 30+ days ago

C logo
cFocus Software IncorporatedDahlgren, VA
cFocus Software seeks a Program Manager to join our program supporting the Department of Defense (DoD). This position is remote. This position requires the ability to obtain a Top Secret/SCI clearance. Qualifications: Ten (10) years of professional management experience, with at least five (5) years in DoD or Navy IT systems. Experience should include administrative oversight handling of contractual matters, corporate management, and ability to provide overall technical, schedule, cost direction while serving as a liaison between the government representative and the COR. Must be knowledgeable of DoD contractual processes. Duties: Provide overall leadership and management of program operations, resources, and personnel to meet contractual requirements. Serve as the primary interface between the Contractor and the Government, ensuring alignment with program goals and objectives. Oversee planning, execution, and performance of all tasks under the PWS, ensuring quality, timeliness, and compliance. Manage risk, schedule, cost, and performance metrics to achieve successful outcomes. Ensure all deliverables are completed accurately, on time, and within scope. Lead program reviews, meetings, and status briefings with Government stakeholders. Develop and maintain program management plans, schedules, reports, and performance metrics. Provide oversight and guidance to project leads, task managers, and technical staff. Identify and implement process improvements to enhance program efficiency and effectiveness. Ensure compliance with all applicable federal regulations, cybersecurity standards, and quality control processes. Support contract administration activities, including resource allocation, budgeting, and subcontractor management. Monitor and report on performance indicators, key milestones, and risk management activities. Foster a culture of collaboration, accountability, and continuous improvement across the program team. Powered by JazzHR

Posted 1 week ago

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Foxconn Industrial Internet - FIIHouston, TX
The successful candidates will work directly with clients to ensure deliverables fall within the applicable scope and budget. They will coordinate between FoxConn service centers to ensure all aspects of each after-sales business project are flawlessly executed. Duties and Responsibilities Supply Chain Operation Coordination Coordinate internal resources for the flawless execution of supply chain projects. Ensure that all projects are delivered on-time, within scope and within budget. Weekly and daily project meeting and review with clients. Overall global service backlog and hit rate KPI monitor. Monitor and support spare part PO and fulfillment KPI. Track account service performance, specifically to analyze the successful completion of short and long-term goals. Work with team and client on digital transformation project. Corporate Initiatives Participates in cross-group or corporate initiatives that aim at improving corporate competitiveness, service quality and cost savings. Supports knowledge management of corporate initiatives and best practices and works in conjunction with project management to facilitate training on best practice initiatives. Attend conferences and training as required to maintain proficiency. Perform other administrative functions and related duties as directed by Manager. Business Analysis Manage the relationship with the clients and in charge of client weekly/monthly/quarterly review meetings. Monitor the clients’ response, report and escalate to management as needed. Conducts analysis of business data as indicated by Manager. Develop new service business opportunities and come out global service process for potential client. Come out service quotation for review and negotiation with client. Create business presentation slides, spreadsheets, diagrams and service roadmaps to document as needs. Skill/Knowledge Requirements: APICS Certification is desirable. PMP Certification is preferred. SAP and SOP knowledge is preferred. Experience in managing and handling of electronic tools, equipment and fixtures. Proficiency with Microsoft Office applications required. Microsoft Project and Enterprise Resource Planning (ERP) experience preferred. Proficient in software and hardware systems. Must have ability to remain flexible in a dynamic work environment. Organizational skills for planning, multitasking, and time managing. Excellent written and verbal communication. Strong intrapersonal skills. Advanced analytical and problem-solving skills. Attention to detail. Education and Experience Bachelor’s Degree in Engineering, Science or Business or similar field is preferred. Five (3) to seven (5) years of material management, or supplier management experience in a manufacturing environment is preferred. Powered by JazzHR

Posted 30+ days ago

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Foxconn Industrial Internet - FIISan Jose, CA

$35 - $43 / hour

The Material Program Management role is responsible for facilitating material delivery schedules, maintain inventory accuracy, and actively coordinating with end customer on material planning requirements Responsibility Stay on top of project’s material status: Manage material and delivery schedules to ensure materials will come on time and avoid line-down situations Look for all possibility ways to solve the material shortage – Spot market, brokers, suppliers or coordinate with Customer to resolve the shortage. Work with suppliers to resolve the material shortage Actively contact the client providing the material status. PB material shortage report for updated providers. Negotiate quotations with brokers to obtain the best possible pricing with a reasonable lead time Provide quotations of raw materials to end customer and monitor the logistics process to ensure that shipments will be ready and delivered on-time Solve the incoming shipment material issues such as quality issues, RMA requests, etc. Material repair coordination either on or off site. Material returns credit memo tracker. Coordinate with Incoming Quality Assurance dept. to resolve material discrepancies (EX. Missing drawing, unknown lot/date codes, & missing components) Consistently follow up with customs brokers by providing necessary documentation, signatures, approvals, and codes to avoid logistical delays of material shipments Ensure that RMAs are processed correctly by the supplier and monitoring when the credit or replacement materials will arrive Actively communicate with internal PE to ensure BOM is up to date and accurate Work with receiving department to resolve receiving discrepancies to prevent delay Synchronize with internal CFT (PM, WH, & Production teams) on material status to align with production build plans, inform CFT which builds are CTB and which are not Manage and assist buyers in regard to expediting materials, requesting samples, and managing PO issues. Working with Suppliers and Nvidia for alternated parts suggestions. Qualification Strong problem-solving and critical thinking skills Minimum 1-2 years of professional experience in supply chain or OEM management Experience in using SAP or any related ERP (Enterprise Resource Planning System) is a plus Must have strong written comprehension and verbal communication skills Fluency in Mandarin is a plus Proficient in computer literacy and Microsoft Office Suite (Excel) Pay rate: $35/h - $43/hShift: Swing shiftFully onsite M-FStatus: Non-Exempt Foxconn Assembly, LLC is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws. Foxconn Assembly, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Powered by JazzHR

Posted 3 weeks ago

National Safety Council logo
National Safety CouncilItasca, IL

$85,000 - $90,000 / year

Save lives, from the workplace to anyplace. The National Safety Council is America’s leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur. We are currently looking for a State & Court Program Development Manager to join us in our mission to save lives and prevent injuries. Position Highlights: The State & Court Program Development Manager drives measurable growth and impact in NSC’s Driver Safety and Driver Retraining programs. This role is accountable for expanding program reach, increasing stakeholder engagement, and ensuring compliance with state regulations. Success is defined by the ability to launch new programs, secure state approvals, improve customer satisfaction, and contribute to traffic safety outcomes through data-informed decisions and strategic initiatives. What You’ll Do: Program Growth & Market Expansion Achieve year-over-year growth in court program adoption through lead conversion and strategic implementation. Increase stakeholder engagement by facilitating impactful meetings and training sessions that result in program buy-in and expansion. Ensure 100% compliance with state laws and administrative rules through proactive research and documentation. Deliver timely and accurate RFP responses that result in new business wins in the state and court market. Maintain a high renewal rate by managing contracts and audit documentation effectively. Curriculum Development & Compliance Secure state approvals for curricula by coordinating cross-functional submissions and ensuring alignment with regulatory standards. Enhance training effectiveness by integrating current traffic safety statistics and stakeholder feedback into curriculum updates. Maintain up-to-date internal tools that support program eligibility and insurer acceptance, improving operational efficiency. Strategic Marketing & Data-Driven Insights Support marketing campaigns that increase program visibility and lead to measurable engagement growth. Provide actionable insights through competitor analysis and market intelligence to inform product development and positioning. Develop reports and presentations that clearly communicate program performance, milestones, and strategic direction. We’re Looking for Someone with: Demonstrated ability to lead program development and compliance initiatives, evidenced by 3+ years of experience in training program growth, regulatory alignment, and stakeholder engagement. Proven success in navigating complex regulatory environments, with a Bachelor’s degree in Education, Public Safety, Business Administration, or related field—or 6+ years of equivalent experience delivering measurable improvements in program performance and compliance outcomes. Track record of successful collaboration with courts and regulatory bodies, resulting in approved programs and sustained partnerships. Exceptional communication and project management skills, enabling the delivery of high-impact presentations, stakeholder engagement strategies, and cross-functional initiatives. Data-driven decision-making capabilities, with proficiency in analyzing program metrics and presenting actionable insights to diverse audiences. Advanced proficiency in Microsoft Office Suite and intermediate Excel skills, supporting efficient reporting and program tracking. Sales and business development experience, contributing to program expansion and revenue growth. Strong negotiation and relationship-building skills, leading to increased stakeholder satisfaction and program adoption. Ability to operate independently while contributing to team success, ensuring timely execution of strategic goals. Experience with Salesforce, enhancing CRM effectiveness and stakeholder communication. This is a remote position. Salary range: $85,000 to $90,000 Reasons You’ll Love it here: NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following: At least 20 PTO days accrued 1 st year and 11 paid holidays Flexible work arrangements Comprehensive medical, dental, vision, and life insurance plans Flex spending accounts for medical and dependent care 403(b) & Roth 403(b) with employer match up to 6% Reimbursable training Dress for your day NSC is a Recovery-Friendly Workplace. We support individuals in or seeking recovery from substance use disorder by fostering a culture of respect, inclusion, and support. We provide access to confidential resources, reasonable accommodations, and a work environment that values your journey and contributions. Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way!" NSC is an equal opportunity employer. Powered by JazzHR

Posted 2 weeks ago

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Amigos de GuadalupeSAN JOSE, CA
Title : Safe Park/Posada Program Manager REPORTS TO : Director of Unhoused Programs CLASSIFICATION : Full-time/Exempt LOCATION : San Jose, CA; On-site Amigos de Guadalupe Mission Statement : Amigos de Guadalupe creates a vibrant, self-sustaining Mayfair community by ensuring that the basic needs of our community and families are met, delivering high-quality educational programs, and activating and mobilizing for advocacy. Agency Description : Amigos de Guadalupe fulfills its mission by focusing on four strategies: Expansive Outreach (alcance comunitario), Trusted Information & Referral ( amigos de confianza), Targeted Direct Services Program ( comunidad fortalecida) and Case management (compañerismo). The Case Manager will be mostly focused on comunidad fortalecida and compañerismo. Founded on the principles of justice and advocacy, Amigos de Guadalupe Center for Justice and Empowerment partners with the Si Se Puede Collective and local agencies to make social services more accessible to the Mayfair Community; to strengthen individuals and the community through education; and to address social inequities by creating strong leaders through community organizing. Job Description Reporting to the Director of Unhoused Programs, the Program Manager will oversee and direct every aspect of the Posada Project/ Safe Park Program. Including but not limited to supervising all case managers that make up the Posada Project/Safe Park Program. This position requires a candidate with initiative, responsibility, and someone who wants to advocate for our unhoused population with an overall goal of enhancing the Posada Project/Safe Park guest quality of life by moving them out of poverty and into permanent housing. The Program Manager will be driven by our core value of Radical Hospitality and informed by our 2-Gen approach as a way to ensure that the guests in the Program are on the path to self-sufficiency. The Program Manager will collect data on a quarterly basis to reflect the impact of the work being done in the Program as well as demonstrate compliance with grant requirements.  Key Responsibilities Foster relationships with outside agencies, vendors and volunteers to ensure quality resources and opportunities for guests in the Program. Maintain statistical quarterly data and complete reports as assigned. Ensure Program compliance to agency protocols and procedures regarding contract objectives and goals. Attend agency and other Program meetings. Provide case management training and development to the Safe Park team. Supervise and is knowledgeable of all steps in the Safe Park guest cycle (enrollment to transition from the Program) Develop and facilitate groups and community building activities for Program guests. Ensure all new guest inquiries receive a response within 24 hours. Visit all Safe Park sites on a weekly basis to build relationships with guests, volunteers and vendors. Actively seeks professional development and training opportunities for the Safe Park team. Lead guest exit protocols and address grievances effectively and in a professional manner. Availability to work evenings and weekends. Other duties as assigned Qualifications BA in Social Work or related field HMIS knowledge and experience Experience carrying out VI-SPDAT  Fluent in Spanish (required) Minimum of 2 years experience working in the nonprofit sector Previous experience with case managing families Knowledge of community resources and housing resources Excellent documentation, communication and writing skills Ability to work in a variety of settings with culturally diverse individuals/families Knowledge of social issues impacting East San Jose residents and the unhoused population Compensation and Benefits : Annual Salary: $85,000 Comprehensive Benefits Package: Medical, Dental, Chiropractic, and Vision Coverage Life Insurance Generous Paid Time off   Paid Holidays and Sick Time 401(k) Retirement Plan Equal Opportunity Employer Notice Amigos de Guadalupe is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic under California law. Powered by JazzHR

Posted 30+ days ago

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MS IncorporatedIndianapolis, IN
Are you ready to step into leadership and grow your career in a company built around social impact? We work with nonprofits nationwide to amplify their missions, strengthen community engagement, and create meaningful change—and we’re looking for motivated leaders to join our team. We’re hiring Entry-Level Assistant Managers who are passionate about helping others, excited to lead teams, and eager to build real management skills from day one. No management experience required—we provide full paid training. About the Role As an Entry-Level Assistant Manager, you’ll support and lead nonprofit outreach campaigns across the country. You will coach team members, oversee event operations, and ensure each campaign delivers strong, measurable results for the causes we serve. Key Responsibilities Lead day-to-day operations for nonprofit outreach and fundraising campaigns Coach, motivate, and guide team members to achieve outreach goals Represent nonprofit clients at community events, retail activations, and live campaigns Oversee event logistics including scheduling, setup, and onsite management Track performance and provide actionable feedback to support team growth Participate in leadership workshops, training sessions, and strategic planning Maintain accurate documentation to support long-term campaign success Qualifications High school diploma or GED (college degree a plus) Experience in retail, sales, customer service, or event marketing is helpful but not required Strong communication, organization, and problem-solving skills Coachable, self-motivated, and ready to lead by example Passion for nonprofits, advocacy, and social impact Must be 18+ and authorized to work in the U.S. Ability to work a flexible schedule, including some evenings and weekends What We Offer 💼 Full paid training in leadership, campaign management, and operations 🚀 Fast-track career advancement into full management roles 💰 Competitive weekly pay , performance bonuses & team incentives ✈️ Nationwide travel opportunities supporting outreach campaigns 🧠 Ongoing mentorship, leadership development, and skill-building workshops 🌍 Work that directly supports nonprofits and community causes 🤝 A collaborative team culture centered on growth, purpose, and impact This Role Is Perfect For: Emerging leaders seeking hands-on management experience Retail, sales, and customer service professionals ready for the next step Self-starters passionate about community engagement and nonprofit advocacy Career changers looking for meaningful, purpose-driven work Ready to Lead with Purpose? If you’re excited to build leadership skills, grow quickly, and support impactful nonprofit missions, we want to meet you. 👉 Apply now to become an Entry-Level Assistant Manager and start leading campaigns that make a difference. Powered by JazzHR

Posted 1 day ago

CAMBA logo
CAMBABrooklyn, NY
Who We Are:  CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive.  We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Stability Housing Program provides 60 units of supportive housing to chronically homeless single adults and adult families with family members who have a serious mental illness or substance abuse disorder, including those who may have a co-occurring serious mental illness and substance abuse disorder. Staff provide case management and other supportive services to enable clients to achieve the skills and financial independence necessary for independent living.  Clients also receive partial financial assistance with utility costs.   Position: Case Manager Reports To: Program Manager Location: 19 Winthrop Street, Brooklyn NY 11225 What The Case Manager I Does: The Case Manager will be responsible for providing all contract funded activities. These activities include conducting and completing Intakes, Assessments, Service Plans, Reassessments, Service Plan Updates, Accompaniment, Referrals, Advocacy, Housing Inspections, Case Conference, etc. In addition, the Case Manager will be responsible for completing all program documentation and entering all client services into Client Track. Will be responsible for ensuring clients are connected to and maintain primary medical care and adhere to medical and medication treatment. Connect clients to needed services, such as, medical, mental health, substance use treatment, as well as, legal, entitlements, etc. Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes. Function as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc. Escort clients to appointments (educational, medical, social service, etc.) Assist clients in completing applications for benefits and entitlements and monitors outcome of process. Collect all required documentation and create client files. Conduct a minimum one home visit per month. Report any repair issues to the Housing Specialist. Monitor clients’ living conditions. Meet required monthly projections. Provide all required information for the completion of monthly program reports. Maintain clients’ charts always audit ready. Other duties as assigned. Minimum Education/Experience Required: Bachelor or Associate degree with one year of equivalent experience, or Two years of equivalent experience with sufficient education and technical expertise: to comprehend written and oral instructions (work orders); basic math to accomplish maintenance tasks; and to document accomplished tasks. Other Requirements: Relevant experience, preferably in a mid-sized (250+ employees) organization working with persons with a histories of homelessness, mental illness, and/or substance abuse. Good written & verbal communication. Computer literacy in Microsoft Office Suite. Preferred Qualifications: Bi-lingual English and Spanish. Compensation : $50,000 Annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.   Status: Full-time (35 hours per week) Benefits : CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR

Posted 30+ days ago

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Foxconn Industrial Internet - FIIHouston, TX
Position Overview: The role involves leading New Product Introduction (NPI) and sustaining projects, managing cross-functional teams, and ensuring timely delivery of high-quality electronic products in an EMS environment. Key Responsibilities: Lead New Product Introduction (NPI) and sustaining projects from concept to production. Coordinate cross-functional teams to generate RFQ responses for customers. Develop and maintain project plans, development schedules, and master build plans. Oversee sample builds, including PCBA, mechanical parts, and system-level components. Drive materials procurement, tooling, and factory capacity to meet customer demand. Manage and maintain strong customer relationships. Key Requirements: Minimum of 3 years’ experience in program management, design, or manufacturing of servers, PCs, notebooks, AIOs, tablets, or cell phones within an EMS environment. Technical knowledge and familiarity with design engineering tools for servers, storage systems, PCs, or notebooks. Strong understanding of new product development cycles. Proficient in project budgeting and risk management. Excellent presentation and communication skills in both Mandarin and English. Preferred Qualifications: Bachelor’s degree in any engineering discipline. Project Management Professional (PMP) certification. English proficiency: TOEIC score ≥800 or IELTS ≥6.0. Familiarity with enterprise servers, GPU servers, and AI servers. Basic proficiency with scheduling tools such as MS Project. Powered by JazzHR

Posted 30+ days ago

National Safety Council logo
National Safety CouncilCharleston, WV

$60,000 - $64,000 / year

Save lives, from the workplace to anyplace. The National Safety Council is America’s leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur. We are currently looking for a Program Manager - Our Driving Concern to join us in our mission to save lives and prevent injuries. Position Highlights: The Program Manager leads the Our Driving Concern (ODC) employer traffic safety program, a grant-funded initiative in West Virginia. Our mission is to promote safe driving through employer education by building a culture of safety. This role facilitates education and outreach efforts to community stakeholders and employers, including conducting presentations and distributing resources to support our mission in traffic safety. The Program Manager ensures compliance with state grant requirements by overseeing monthly claims and budget monitoring. The position requires strong presenting and training skills, comfort with education and outreach, attention to detail, and the ability to balance multiple priorities in a fast-paced, remote team environment. What You’ll Do: Manage all phases of project planning and execution, including defining objectives, developing timelines and milestones, assigning and overseeing tasks, and monitoring progress to ensure successful delivery of grant-funded activities. Plan, coordinate, and deliver traffic safety trainings, workshops, and webinars for employers, employees, and community partners, including managing logistics, materials, communication, participant tracking, and continuous improvement. Collect, analyze, and interpret program data to support reporting, evaluation of outcomes, and compliance with grant requirements. Develop, edit, and maintain program materials, communications, and standard operating procedures. Serve as liaison with employers, trainers, state highway safety partners, and NSC shared services to ensure smooth program delivery. Assist with subcontractor agreements, purchase orders, invoices, and related documentation. Provide administrative support such as scheduling meetings, preparing agendas, and maintaining accurate records. Maintain flexibility to support additional states and program needs as assigned. We’re Looking for Someone with: Bachelor’s degree and at least 4 years of relevant experience with grants, financials, safety promotion, community education, and/or training. In lieu of education, at least 6 years of relevant experience. Strong organizational and project management skills with a high degree of accuracy and attention to detail. Demonstrated ability to manage financial details and reconcile data across multiple sources. Proficiency with remote collaboration tools such as Microsoft Teams and Zoom. Strong written and verbal communication skills for both internal and external audiences. Ability to work independently while contributing effectively as part of a remote team. Experience with government or grant-funded programs preferred. Up to 40% travel This is a remote position within the state of West Virginia. Salary for this role is $60,000 to $64,000 Reasons You’ll Love it here: NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following: At least 20 PTO days accrued 1 st year and 11 paid holidays Flexible work arrangements Comprehensive medical, dental, vision, and life insurance plans Flex spending accounts for medical and dependent care 403(b) & Roth 403(b) with employer match up to 6% Reimbursable training Dress for your day Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way! NSC is a Recovery-Friendly Workplace. We support individuals in or seeking recovery from substance use disorder by fostering a culture of respect, inclusion, and support. We provide access to confidential resources, reasonable accommodations, and a work environment that values your journey and contributions. NSC is an equal opportunity employer. Powered by JazzHR

Posted 4 days ago

Foxconn Industrial Internet logo
Foxconn Industrial InternetSan Jose, CA
About the Job   Foxconn Industrial Internet (Fii), is a world leading professional design and manufacturing service provider of communication network equipment, cloud service equipment, precision tools and industrial robots. FII provides customers with intelligent manufacturing services for new forms of electronic equipment products centered on the Industrial Internet platform. The Material Program Management role is responsible for facilitating material delivery schedules, maintain inventory accuracy, and actively coordinating with end customer on material planning requirements Responsibility Stay on top of project’s material status: Manage material and delivery schedules to ensure materials will come on time and avoid line-down situations Look for all possibility ways to solve the material shortage – Spot market, brokers, suppliers or coordinate with Customer to resolve the shortage. Work with suppliers to resolve the material shortage Actively con call with client providing the material status. PB material shortage report updated providers. Negotiate quotations with brokers to obtain the best possible pricing with a reasonable lead time Provide quotations of raw materials to end customer and monitor the logistics process to ensure that shipments will be ready and delivered on-time Solve the incoming shipment’s material issue such as quality issues, RMA request, and etc. Material repair coordination either on or off site. Material returns credit memo tracker. Coordinate with Incoming Quality Assurance dept. to resolve material discrepancies (EX. Missing drawing, unknown lot/date codes, & missing components) Consistently follow up with customs brokers by providing necessary documentation, signatures, approvals, and codes to avoid logistical delays of material shipments Ensure that RMAs are processed correctly by the supplier and monitoring when the credit or replacement materials will arrive Actively communicate with internal PE to ensure BOM is up to date and accurate Work with receiving department to resolve receiving discrepancies to prevent delay Synchronize with internal CFT (PM, WH, & Production teams) on material status to align with production build plans, inform CFT which builds are CTB and which are not Manage and assist buyers in regards to expediting materials, requesting samples, resolve and manage PO issues. Working with Suppliers and Nvidia for alternated parts suggestions. Qualification Strong problem-solving and critical thinking skills Minimum 3 years of professional experience in supply chain or OEM management Experience in using SAP or any related ERP (Enterprise Resource Planning System) is a plus Must have strong written comprehension and verbal communication skills Fluency in Mandarin is a plus Proficient in computer literacy and Microsoft Office Suite (Excel)   Foxconn Assembly, LLC is an Equal Opportunity Employer (EOE).  All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.   Foxconn Assembly, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.    Powered by JazzHR

Posted 30+ days ago

CLOVEHITCH logo
CLOVEHITCHWashington, DC
We are looking for a Program Manager with experience overseeing teams of linguists, translators, or related language professionals. This role requires strong organizational and leadership skills to ensure language projects are delivered with quality, efficiency, and accuracy. Key Responsibilities Manage day-to-day operations of language projects and teams. Oversee recruitment, onboarding, and scheduling of linguists and translators. Establish workflows, quality standards, and review processes to ensure consistency. Track performance metrics such as timeliness, accuracy, and client satisfaction. Maintain communication with clients, stakeholders, and internal teams. Provide reporting, documentation, and support for compliance as needed. Support proposal efforts, staffing plans, and program growth opportunities. Required Qualifications Several years of experience managing linguists, translators, or similar teams. Proven ability to supervise and coordinate multi-location or distributed teams. Strong understanding of translation/interpretation workflows and quality control. Excellent communication, organizational, and problem-solving skills. Powered by JazzHR

Posted 30+ days ago

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Weckworth Manufacturing Inc.Haysville, KS
Program Manager – Aerospace/Defense Programs Position Overview We are seeking a Program Manager to oversee aerospace and defense programs with both government and commercial customers. This role is responsible for coordinating projects from contract award through delivery, ensuring scope, schedule, and budget are met. The ideal candidate is detail-oriented, organized, and capable of bridging communication between customers and internal teams. Key Responsibilities Serve as the primary customer point of contact for assigned programs. Monitor and drive program execution from award through delivery. Coordinate across departments (engineering, purchasing, operations, quality) to ensure successful execution. Actively participate in proposal development for new business opportunities, including scope definition and cost/schedule estimates. Monitor contract requirements and ensure compliance with customer and regulatory obligations. Identify risks or issues early and work with cross-functional teams to resolve them. Provide regular program status updates to leadership and customers. Maintain program documentation, meeting minutes, and communication logs. Qualifications Bachelor’s degree in business, engineering, or related field preferred; equivalent work experience considered. Ability to read blueprints, drawings, and specifications is preferred. 3–5 years of program or project management experience in aerospace, defense, or manufacturing. Familiarity with federal/government contracting processes (FAR/DFARS) as a prime or sub-tier contractor is a plus. Experience with ERP systems (JobBOSS or equivalent) preferred. Proficient in Microsoft Office Suite (Excel, Project, PowerPoint). Strong organizational and time management skills. Excellent communication skills, both written and verbal. Ability to work collaboratively with internal teams and external customers. Job Type : Full-time, Mon. - Thurs., 7:30am–5:30pm & Friday 7:30am-11:30am.Compensation: $70-80K/annually DOECompetitive wage and benefit package. Weckworth Manufacturing, Inc. is a proud Equal Opportunity Employer. We provide equal opportunity to employees and applicants without regard to race, color, religion, gender, gender identity, sexual orientation, age, national origin, ancestry, disability, veteran status, or any other protected group covered by applicable federal, state or local equal employment laws and regulations. Applicants with a disability that need any accommodation to complete the Weckworth Manufacturing, Inc. application process, or otherwise need assistance or accommodation in the recruiting process, should contact Human Resources at 316-425-2030. All applicants must submit a resume or apply in person at 128 Baughman Ave, Haysville, KS 67060 fax- 316.263.4492, HUMAN RESOURCES. Powered by JazzHR

Posted 30+ days ago

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Senior Clinical Program Manager (Remote)

ProofPilot, Inc.New York, NY

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Job Description

Description

The Senior Clinical Program Manager will be responsible for facilitating and successfully delivering implementations of the ProofPilot product suite. He/She will support the product team on assigned projects from inception to completion. He/She will support the customer success team on day-to-day project management and client management activities. The Senior Clinical Program Manager will work closely with the technical and support teams, providing direction on specific tasks that will enable project success.

The Senior Clinical Program Manager will have an expert understanding of ProofPilot's suite of engagement solutions.

Key Responsibilities

  • Manage and deliver successful customer implementations
  • Build customer loyalty by providing exceptional service during Implementation
  • Collaborate with Technical and Product teams to ensure application meets customer needs
  • Support pre-sales team with sales activities for the ProofPilot product suite as needed
  • Assist customer with current and future state business process definition
  • Interact with Support team to ensure a smooth hypercare period and handover post-implementation
  • Maintain expert knowledge of IRB and EC approval requirements
  • Maintains a familiarity with GCP guidelines
  • Serves as the primary point of contact for delivery with assigned accounts
  • Schedules and runs project meetings and routine governance meetings
  • Provides frequent and routine updates on key account project status
  • Participate in continuous improvement of customer success plans that drive customer adoption, retention, and satisfaction.
  • Establish metrics and KPIs to measure the effectiveness of customer success initiatives.
  • Collaborate with cross-functional teams to ensure customer needs are met and exceeded.

Qualifications

  • Bachelor's degree
  • Demonstrated expertise with a minimum of 3 -5 years in clinical research or pharmaceutical industry.
  • Previous experience at clinical trial sites is highly desirable.
  • In-depth knowledge of clinical research, spanning study start-up, execution, clinical operations, and close-out for Phase I-IV trials
  • Proven experience in collaborating within cross-functional teams
  • Familiarity with or experience in SaaS product models
  • A positive attitude and a strong willingness to learn
  • Exceptional problem-solving, organizational, and leadership skills are crucial
  • Excellent communication skills are a must, enabling effective conveyance of messages to both study team members and external partners, including vendors and consultants

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