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Sales Operations Program Manager-logo
Sales Operations Program Manager
Hyve Solutions CorporationFremont, California
@HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions. Salary range: $90 - $110K Sales Ops - Program Manager Hyve Solutions is a leader in the data center solutions industry, designing, manufacturing, and delivering custom Server, Storage, and Networking Solutions to the world’s largest Cloud, Social Media, and Enterprise companies. We pride ourselves on collaboration, innovation, and thoughtful leadership. Our team consists of diverse, forward-thinking individuals who dare to challenge the status quo, while working with many of the world’s biggest customers. Hyve Solutions is a part of Synnex Corporation, a Fortune 500 company. Become part of a team that thrives on excellence in a fast changing, high-growth technology environment! Hyve Solutions is looking for a detail-oriented, hands-on, results-driven individual with proven communication skills and a strong work ethic to work in a challenging, fast-paced, energetic environment providing operational and scheduling solutions to address customer deliverables, with responsibilities that include consulting with Manufacturing and customer teams; leveraging internal groups including production, engineering and program management staff to optimize on-time manufacturing deliverables. Responsibilities: Sales Operations Customer Facing owner responsible for ensuring adherence to Committed Customer Shipping Schedules and SLA requirements. Highly focused on profitability, Increased revenue and new customer diversification. Responsible for all activities related to Mass Production execution – capacity planning, material planning, material builds, Customer Need-By-Dates, Yield goals, Issue Resolution/Troubleshooting. Responsible for working with the Customer, MFG, and Supply Chain on CTB dates and providing Shipping Commit Schedules based on MFG capacity and Material availability. Responsible for executing to the committed shipping schedules. This includes regularly going into the Factory floor for troubleshooting, problem-solving, and escalations to cross-functional team leaders. Responsible for working with Customer and Hyve Traffic Team on requirements such as coordinating with Freight Forwarders on required Truck Sizes, White Gloves Services (if required), Security requirements (i.e. truck cannot be un-sealed), Air Shipping, etc. Responsible to coordinate with Customer and Traffic Team/Freight Forwarder for correct Logistics/Delivery window. Responsible for monitoring and ensuring that Customer SLA requirements are met such as PO to RTS (Ready to Ship) cycle times, identify any Causes of Delays (CoD), and ensure that any Root Causes and Corrective Actions (RCCA) are properly tracked and implemented cross-functionally at Hyve or with the Customer. This includes working closely with MFG to ensure committed cycle times are met. Responsible to track Customer re-work and change order requests and to ensure cost coverage before MCOs are generated. VII. Responsible to track Customer sustaining requests such as Sustaining RDT, ACC/ACP qual, etc. and to ensure cost coverage before WOs are generated. Qualifications : Operations experience, preferably manufacturing Business Process analysis and architecture High volume Reporting and Data analysis experience Bachelors’ or Associates degree plus a minimum of 5 years related industry/job experience OR equivalent certifications and 3 years related industry/job experience. Server product knowledge preferred. Demonstrated business communication skills (both verbal and written) with the ability to communicate effectively over the phone. Proven self-starter and fast learner with established computer skills. Recognized analytical skills with a proven background working on diverse and complex problems where analysis of data requires evaluation of identifiable factors. Demonstrated good judgment in selecting methods and techniques for obtaining solutions. Proficient knowledge of Windows Operating Systems, advanced Excel skills Experience in Service and Support desired Hyve Perks Every Day is Casual Day • Company Discounts • Community Involvement Opportunities • Profit Sharing • Medical, Dental & Vision Insurance • 401k • FSA & HSA • Paid Vacation, Holiday & Sick Days • Employee Stock Purchase Plan • Tuition Reimbursement • Live Well Work Well Program • And More The preceding job description has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. @ HYVE Solutions , we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Posted 30+ days ago

Senior Technical Program Manager-logo
Senior Technical Program Manager
Woven Planet Holdings CoPalo Alto, CA
Woven by Toyota is enabling Toyota's once-in-a-century transformation into a mobility company. Inspired by a legacy of innovating for the benefit of others, our mission is to challenge the current state of mobility through human-centric innovation - expanding what "mobility" means and how it serves society. Our work centers on four pillars: AD/ADAS, our autonomous driving and advanced driver assist technologies; Arene, our software development platform for software-defined vehicles; Woven City, a test course for mobility; and Cloud & AI, the digital infrastructure powering our collaborative foundation. Business-critical functions empower these teams to execute, and together, we're working toward one bold goal: a world with zero accidents and enhanced well-being for all. Who are we looking for? As an IT Technical Program and Business Ops Manager, you will work with the Business, Engineering, and IT teams to plan milestones, report on project status, and keep deliverables on track using project management and agile best practices. You will report to the Head of IT and assist on programs and projects involving corporate engineering initiatives, enterprise applications, etc. You will assist with the creation and monitoring of processes across our IT teams. You'll maintain and expand our relationships with other organizations. You will participate in organizing controls, governance, and standards across our teams to achieve successful outcomes. You will also assist with documenting best practices and ensure that the policies and processes are adhering to corporate governance and standards. Responsibilities Assist IT Leaders with IT Portfolio management activities including process definition, intake, governance and reporting Understand the external environment, overall company strategy, and program outcomes to maintain focus and if needed drive pivots and tradeoffs. Develop end-to-end plans and apply the right management methodologies, tools, and skills to develop a detailed execution approach that is the right fit. Build strong trust based teams and thoughtful change management plans to lead and influence a cross functional team to achieve a shared goal Drive for improvement by leveraging best practices and creating and documenting repeatable frameworks. Invest in building capability in others for managing of projects, programs, and portfolios to deliver outcomes at scale Apply appropriate SDLC methodologies to programsIdentify technical dependencies and gaps; determine capabilities needed and engage the proper technical experts to solve the problem. Deliver on engineering and operational excellenceSolve for technology risks/issues and drives response plans, communication (up, down, and out) and resolution Assist IT Leaders with IT Portfolio management activities including process definition, intake, governance and reporting Plan and drive the tactical execution of project and process deliverables with change management considered at all phases Track and report on IT QBR and OKR metricsCreate reports for project progress and delivery to team members and leadership Help to manage our Jira projects for proper content and organization. Own the necessary dashboards and reports to serve IT PMO reporting needs What You Will Bring: BA/BS in Computer Science, Information Systems or equivalent degree/experience 8+ years of technical program/project/relationship management experience Excellent leadership skills. Demonstrated ability to work in a matrix environment and ability to influence at all levels Exceptional ability to build strong relationships and leverage those relationships to influence across organizational boundaries Outstanding communication skills appropriate for executive-level audiences, visually communicating goals ofthe program, relationship to business goals, and other relevant success criteria Motivated self-starter with an attention to detail, but who's also flexible and able to innovate under new and/or changing conditions Experience leading IT projects with multiple dependencies and constraints Proficiency with Jira software for managing EPICs, Stories, Tasks, and creating of reports/dashboards Ability to build relationships with and manage diverse stakeholders remotely Experience working in a high-velocity, dynamic environment Understanding of IT SDLC process for software development Experience working with Agile development teams: Agile Scrum Master is preferred For positions based in Palo Alto, CA, the base pay for this position ranges from $161,000- $230,000 a year Your base salary is one part of your total compensation. We offer a base salary, short term and long term incentives, and a comprehensive benefits package. The total compensation offered to an employee will be dependent upon the individual's skills, experience, qualifications, location, and level. WHAT WE OFFER We are committed to creating a modern work environment that supports our employees and their loved ones. We offer many options of the best programs to allow you to do your most meaningful work and to help you shape the future of mobility. ・Excellent health, wellness, dental and vision coverage ・A rewarding 401k program ・Flexible vacation policy ・Family planning and care benefits Our Commitment ・We are an equal opportunity employer and value diversity. ・Any information we receive from you will be used only in the hiring and onboarding process. Please see our privacy notice for more details.

Posted 3 days ago

Sr. Software Development Program/Project Manager-logo
Sr. Software Development Program/Project Manager
BandwidthRaleigh, NC
Who We Are: Bandwidth, a prior "Best of EC" award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Need: We are seeking a Senior Project Manager to collaborate with cross-functional technology teams to drive many of our initiatives from conception through to commercialization. To succeed in this position, you must be able to effectively lead technical projects in a dynamic, evolving industry and communicate with diverse groups within the organization including Product Management, Software Development, Engineering, and Operations. What You'll Do: Work with partners across the organization to deliver projects that support Bandwidth's strategic direction Lead and drive concurrent projects across multiple cross-functional teams: from initial planning phases through to delivery, ensuring all deliverables are met and milestones are achieved for assigned projects Manage complex interdependencies and communicate milestones, progress, issues, and status regularly to stakeholders at all levels of the organization Proactively identify and mitigate risks, operating as the central point for escalation, driving resolution of issues, as well as managing dependencies that affect the project's success Serve as a radiator of information; communicate milestones, progress, issues, and status regularly to stakeholders across all levels of the organization Lead teams in following established governance principles while proactively identifying and implementing opportunities for improvement of processes and tools to maximize efficiency and minimize costs, advancing our collective mission Drive adoption of Agile practices and mindsets through a combination of coaching and having a deep understanding of Agile ways of working What You Need: BS/BA in a relevant field, or equivalent experience Minimum of 5 years of project management experience, at least 3 of which are managing technical and/or product management projects Have a solid understanding of the software development lifecycle, as well as knowledge of agile software development practices, and frameworks, including Scrum and Kanban. Have experience working with technical teams. You don't need to be able to write code, but you need to be able to follow technical discussions and bridge conversations between teams Excellent verbal and written communication skills with the ability to communicate with both internal and external stakeholders across all levels including at the executive level Demonstrable experience with program/project management (project status, dashboard reporting, Gantt/planning tools, etc) A love of continuous learning with an ability to work independently and operate with limited oversight Solid computer skills with a strong knowledge of Google's suite of productivity tools Ability to take ownership and thrive in an environment of constant change, successfully managing multiple projects simultaneously Experience with software development project management methodologies like Agile, Kanban, Waterfall Ability to travel 1-2 times a year Bonus Points: Wow, it'd be really great if also: Experience with Agile transformations Professional certifications such as a PMP, PMI-ACP, CSM, etc. Familiarity with Monday.com and Jira Background in software development or product management Experience in telecommunication (voice, messaging, networking) industry You have experience working with remote team members across global time zones The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses. All new hires receive four weeks of PTO. PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email. Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges. "Mahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild. 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist. Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered 'yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND. Applicant Privacy Notice

Posted 1 week ago

Principal Program Manager (Hybrid)-logo
Principal Program Manager (Hybrid)
Insulet CorporationActon, MA
Department: Supplier Development Engineering FLSA Status: Exempt Principal Supplier Project Manager The Principal Supplier Project Manager is a key member of the Supplier Engineering group, which is part of Insulet's Purchasing organization. Insulet manages a global supply chain and sources precision components and commodities from around the world for use in its devices. The Principal Supplier Project Manager leads projects with notable risk and complexity and develops the strategy for project execution. These projects require cross functional teams including with peers and leaders in Quality, Sourcing and Manufacturing as well as supplier personnel to implement new capital tooling and equipment at suppliers, carry out new product introductions, execute internal cross functional and supplier improvement projects. Principal Supplier Project Managers lead multiple portfolios of projects and provide leadership and mentorship for project engineers. As a growing company, project progress must be documented in a standard way so that team members can support each other during vacations and other critical times. A Principal Supplier Project Manager would be expected to not only follow standardized documentation but also to originate and support initiatives to improve the standardization of all projects at Insulet. The ideal candidate is recognized as a subject matter expert in Project Management and has extensive project management experience leading multiple teams including suppliers of custom precision components. The candidate should have experience mentoring or leading groups of other project engineers in portfolio development. Ideal candidates should enjoy the factory setting and be comfortable interfacing with and influencing supplier personnel ranging from shop floor operators to leadership. Responsibilities: Lead unique and complex projects that have a broad impact on the business Lead teams responsible for the procurement and installation of manufacturing equipment at global suppliers Identify and implement project standardization improvements Provide portfolio management across multiple projects and project leaders Provide mentorship, coaching and training for project engineers All other duties as assigned Education and Experience Minimum Requirements: BS Engineering/Science Degree. Master's degree a plus. On the job demonstrated 6 years Direct Project Management experience (non-software projects). Preferred Skills and Competencies: 10+ years of career experience in Project Management, Operations, Engineering, or related function, preferred. Experience directly managing projects from feasibility through launch. Strong written and verbal communication skills. Capital and Project Financial acumen. Six Sigma Process Improvement Experience/Certification desirable. Outstanding team player who seeks and values diverse input to hone ideas, but who has the experience to develop strong starting proposals Extremely organized, highly motivated, self-starter PMP Certification Proven communication and mentorship skills Enjoy working with and training diverse groups of project engineers Additional Information Travel is estimated at 25% but will flex depending on business needs NOTE: This position is eligible for hybrid working arrangements (requires on-site work from an Insulet office at least 1x/week; may work remotely other days). #LI-Hybrid Additional Information: The US base salary range for this full-time position is $161,775.00 - $242,662.50. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com. We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (Know Your Rights)

Posted 2 weeks ago

Technical Program Manager-logo
Technical Program Manager
Centific Global SolutionsRedmond, Washington
About Centific At Centific, people are at the center of our culture.We constantly seek out opportunities for people to enhance their skills, and emphasize work-life balance for all our employees.We believe that competition can bring out the very best in people – from our annual creative film and speech contests to our weekly office game tournaments,we mix work and play to engage our people and help our clients succeed. About Job Job Description: We are seeking a highly skilled and motivated Technical Product Manager to join our Generative AI team. The ideal candidate will be responsible for overseeing data creation projects, designing efficient processes, and ensuring high-quality data outputs. The successful candidate will provide technical guidance, resolve technical blockers, and translate business needs into technical solutions in a fast-paced environment Responsibilities: Lead the product lifecycle from ideation to launch, ensuring alignment with business goals and customer needs. Interpret client requirements and define deliverables for AI data projects. Design processes to increase data creation efficiency. Provide technical guidance and thought leadership to the team. Monitor project progress and ensure timely resolution of technical blockers. Coordinate tooling and automation efforts across multiple internal teams. Manage remote teams and work across different teams and time zones. Collaborate with cross-functional teams to define product requirements and roadmaps, focusing on data creation enablement. Prioritize features and enhancements based on customer feedback, business value, and technical feasibility. Monitor performance and user feedback to drive continuous improvement. Communicate product vision, strategy, and progress to stakeholders at all levels. Qualifications: Strong program management skills. 3+ years of experience in managing technical teams (Engineering, Science, etc.). Expert knowledge of AI technologies. Excellent communication and coordination abilities. Problem-solving and analytical skills. Ability to work effectively with cross-functional teams. Strategic thinking and adaptability. Bachelor’s degree in Computer Science , Engineering, or a related field. MBA is a plus. Proven experience as a Product Manager, preferably in a technical or software development environment. Strong understanding of software development processes and methodologies (e.g., Agile, Scrum). Experience with product management tools (e.g., JIRA, Confluence) is a plus. Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Posted 2 weeks ago

ASSISTANT PROGRAM MANAGER  (Islip Terrace, NY)-logo
ASSISTANT PROGRAM MANAGER (Islip Terrace, NY)
Life's WORCIslip Terrace, New York
This shift is 40 hours per week (Tues - sat Noon - 8pm) Must be able to work flexible schedule as needed . The pay rate for this position is $23 per hour plus a comprehensive benefits package This is a great opportunity to work for an Agency voted as One of the Best Places to Work in NY! We offer free training, very affordable benefits, a great work environment, opportunities for advancement and immediate placement. You must have have a valid NY State driver's license and a HS diploma/GED to be considered for this position. The individuals at this location are very medically frail and need help with their daily living skills. QUALIFICATIONS High School Diploma or equivalent One year’s experience working with people with developmental disabilities Six months’ supervisory experience preferred Excellent verbal and written communication skills Valid NY State Driver’s License required Must be able to pass a pre-employment road test and drive an agency vehicle RESPONSIBILITIES Provide ongoing protective oversight to people living in the residence 24/7 On-Call accessibility Assist with scheduling, personnel related issues, training of residential staff and other delegated tasks Provide on-going supervision of residential staff Provide assistance and instruction for each person in basic activities of daily living Provide training and support for each person in accordance with person’s program plan Complete staff performance evaluations Participate as required at all IDT or Life Plan meetings and OPWDD surveys Be available to all staff for coaching and observation around Person Centered Supports Participate in the selection and evaluation of staff Successfully complete the AMAP course and annual recertification General lifting is required (ie: laundry, groceries etc.) Drive agency vehicles; demonstrate safe driving practices; participate in agency driver safety course Ensure cleanliness of vehicles; address any maintenance issues Responsible for NYS Vehicle Inspection and all routine maintenance of agency vehicles Conduct road tests with prospective and current employees on agency’s vehicle in accordance with Life’s WORC road test procedures. Assist in maintaining a clean and safe environment including a weekly walk-throughs with Residence Manager Properly use and maintain household equipment and appliances Attend all required meetings and trainings on time and prepared. Ensure for adherence to agency quality standards of operation; make decisions in conjunction with and in the absence of the Residence Manager that drive operational processes Become skilled with agency software (ie: Medisked, Outlook, Ultipro etc.) Responsible for adhering to agency policies (Cash Policy, Medisked Attestation etc.) Assist people supported in planning, coordinating and attending community integration/inclusion activities within their homes and community Adhere to agency quality standards of operation Adhere to paperwork time frame submissions Perform other duties as assigned

Posted 30+ days ago

DV Program Supervisor - Gender Based Violence Rapid Rehousing-logo
DV Program Supervisor - Gender Based Violence Rapid Rehousing
Metropolitan Family ServicesChicago, Illinois
If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you! We are currently searching for a full-time DV Program Supervisor for the Gender Based Violence Rapid Rehousing Program at our Calumet office. SALARY: The average starting salary for this position will fall in the range of $61,500 and $68,000 annually. Where candidates fall in this range will be based on skill and experience level. ESSENTIAL JOB FUNCTIONS Oversees a domestic violence advocacy program area and supervises its staff members. Models' initiative by planning, developing, and implementing interventions that meet changing client needs. Assumes responsibility for grant monitoring and reporting within their program area. Provides supervision, coaching, and support to program staff in appropriate crisis management, non-violent communication, and conflict resolution skills. Has a team-oriented approach that promotes positive interactions. In collaboration with the Program Director, is responsible for the hiring, supervision, and evaluation of staff, interns, and volunteers within their program area. Oversees scheduling and/or on-call responsibilities of program staff. May rotate on-call responsibilities with other DV Program Supervisors or program staff. Administers assessments as appropriate and trains staff in their use and interpretation. Assesses and effectively responds to the needs of survivors seeking supportive services using short-term, strengths-based interventions. Facilitates group supervision, team meetings, and/or program/agency meetings. Participates in a team-oriented approach by collaborating with departmental staff and other programs to provide comprehensive services for clients. Is responsible for monitoring contract, grant, and program expectations, ensuring that team members meet timelines and reporting requirements. Conducts program planning and makes recommendations, including budget needs, to the DV Program Director. May carry a client caseload, providing short-term, strengths-based, trauma-informed services to survivors of domestic violence and their children. Remains cognizant of current developments in the field of domestic violence. Attends appropriate workshops, conferences, etc. to enhance professional development and understanding of issues in the field. Establishes and maintains contact with local agencies, organizations, and partnering sites as appropriate. Effectively and professionally represents Metropolitan Family Services and the domestic violence program in the community. Provides services in accordance with the Illinois Certified Domestic Violence Professionals’ code of ethics. Other duties as assigned. KNOWLEDGE, SKILLS and ABILITIES: Strong supervisory and administrative skills, including team building, reflective supervision, and grant management. Knowledge of community resources, advocacy and crisis intervention skills, and an understanding of trauma and Trauma-Informed Care. Empathic, non-judgmental, service-oriented attitude in work with clients. Recognizes domestic violence survivors as the experts of their own lives and helps staff to partner with clients to identify and build upon their strengths. Ability to respond appropriately in varied situations and to function with minimal supervision. Ability to work and problem-solve both independently and collaboratively within a team environment, demonstrating professionalism, flexibility, and mature judgment. Must demonstrate self-awareness, insight, and commitment to ongoing professional growth. Models' healthy boundaries and good self-care with clients and coworkers. Must have excellent verbal and written communication skills, strong organizational skills, and demonstrate understanding and effectiveness in working with diverse populations. Must be able to accommodate flexibility in work schedule, which may include some variable evenings and/or weekends. QUALIFICATIONS: Bachelor’s degree and 5+ years’ experience, including experience in domestic violence survivor services and other services as appropriate to the specific role. Demonstrated increase in administrative/supervisory responsibilities across time. Illinois Certified Domestic Violence Professional (CDVP) certification required by end of first year in role. Master’s degree (for court programs) and three years’ experience in the field of gender-based violence and/or social services preferred. Court/legal advocacy experience strongly preferred for supervisors of the Court Advocacy Programs preferred. 40-hour Domestic Violence training preferred at time of hire. This training is required at first opportunity upon hire and must be completed prior to any contact with DV program clients or their personally identifying information preferred. ADDITIONAL REQUIREMENTS: Satisfactorily pass all relevant screenings and background checks. TRANSPORTATION/TRAVEL REQUIREMENTS: Driving for work required with a personally owned vehicle. Travel between sites required. PHYSICAL DEMANDS: While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal. Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here ! Some highlights include: Blue Cross and Blue Shield Medical Coverage, Guardian Dental Coverage, and VSP Vision Coverage. Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date. FREE General Medicine and Behavioral Health Teladoc services provided to all team members. Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility. And so much more! Make sure you click here to see the full suite of benefits offered! MORE ABOUT US: Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.

Posted 30+ days ago

Intellectual Disability- Program Supervisor-logo
Intellectual Disability- Program Supervisor
Keystone Service SystemsMalvern, Pennsylvania
$2500 Sign-On Bonus as eligible per incentive guidelines, exclusive incentive for full-time position. Keystone Human Services is currently seeking a Program Supervisor to join our team of professionals in making a positive difference in the lives of our neighbors and the community. The Work: Create a healthy, engaging, typical home for people with intellectual disabilities Supervise all aspects of program operations including the physical site, staff, and individuals supported Ensure health, safety, and welfare needs are met through fire drills, medication checks, staff training, cleanliness of home, doctor appointments, etc. Implement individual support, behavior support and social emotional environmental need plans Manage and mentor program staff including scheduling, timesheets, performance evaluation, and training Adhere to all licensing, federal, state and local regulations Support individuals to become independent, make decisions, and live a meaningful dignified life with valued social roles (ex: friend, neighbor, student, employee) P erform direct support duties as per the program schedule and/or program need The Perks: Knowing you make a difference everyday Full time $23.00 per hour Competitive benefits package including medical, dental, vision, 401K and more Generous paid time off program Extensive training and learning opportunities Tuition reimbursement available per eligibility guidelines Career development and advancement Minimum Educational Requirements : (One of the following) High School diploma or equivalent plus 2 years of experience in intellectual disabilities or related field Associates degree/60 credit hours plus 1 year experience in intellectual disabilities or related field Bachelor’s degree plus experience in intellectual disabilities or related field Additional Minimum Requirements: Valid driver’s license with daily access to a privately maintained and insured vehicle At least 18 years of age Basic computer skills with the ability to utilize internal software programs Effective communication skills, both verbal and written Successful completion of required trainings within specified timeframes, including First Aid and CPR certifications and others mandated by regulations Successful completion of the pre-employment process, including motor vehicle record and criminal background checks Preferred Qualifications: Supervisory experience Keystone Human Services prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on any category protected by applicable federal, state, or local law. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Posted 2 weeks ago

Program Supervisor - School Health Services-logo
Program Supervisor - School Health Services
Nationwide Children's HospitalColumbus, Ohio
Overview: Typical Hours: Monday-Friday 7:00am-4:30pm. Valid Ohio driver’s license and proof of auto insurance is required by hospital policy. Must pass a motor vehicle background inspection, insurance eligibility, driving qualifications and training set forth by Nationwide Children’s Hospital and must maintain qualification of insurance guidelines. Job Description Summary: Manages nursing staff and clinical/clerical support staff activities for an assigned department, including patient care, record-keeping, and personnel issues. Practices professional nursing and promotes patient advocacy in accordance with the ANA Code of Ethics for Nurses and maintains a current Ohio Registered Nurse License. Job Description: Essential Functions: Oversees nursing and UAP staff in documentation, patient care, staffing, and clinical competencies. Serves as a clinical expert for policies, procedures, documentation, and skills. Assists in the training and development of new and existing staff members, including performance appraisal. Assists in supervising clinical operations. Explains why clinical and financial management are important to the organization. Engages in the “workplace community” by staying aware of changes, participating in data collection or auditing, understanding Quality Improvement, and representing staff at relevant meetings and then reporting important information and updates back to staff. Maintains safety and quality as priorities, providing auditing and education for safety and quality initiatives. Ensures regulatory compliance and emergency response preparedness. Education Requirement: Bachelors of Science in Nursing, required. Licensure Requirement: Licensed as a Registered Nurse in the state of Ohio. Certifications: Current CPR certification. Must be willing to obtain and maintain NRP and PALS certification as determined by your manager. Skills: (not specified) Experience: (not specified) Physical Requirements: OCCASIONALLY: Biohazard waste, Climb stairs/ladder, Cold Temperatures, Electricity, Fume /Gases /Vapors, Hot Temperatures, Lifting / Carrying: 21-40 lbs, Lifting / Carrying: 41-60 lbs, Lifting / Carrying: 61-100 lbs, Loud Noises, Machinery, Power Tools, Pushing / Pulling: 100 lbs or greater with assistance, Pushing / Pulling: 41-60 lbs, Pushing / Pulling: 61-100 lbs, Reaching above shoulder, Working Outdoors FREQUENTLY: Bend/twist, Blood and/or Bodily Fluids, Chemicals/Medications, Communicable Diseases and/or Pathogens, Driving motor vehicles (work required) *additional testing may be required, Flexing/extending of neck, Hand use: grasping, gripping, turning, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Patient Equipment, Pushing / Pulling: 0-25 lbs, Pushing / Pulling: 26-40 lbs, Sitting, Squat/kneel, Standing, Walking CONTINUOUSLY: Audible speech, Color vision, Computer skills, Decision Making, Depth perception, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing – Far/near Additional Physical Requirements performed but not listed above: (not specified) "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

Posted 30+ days ago

Supervisor - Program for Assertive Community Treatment (PACT)-logo
Supervisor - Program for Assertive Community Treatment (PACT)
Frontier Behavioral HealthSpokane, Washington
Frontier Behavioral Health’s presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us! 

 WHY CHOOSE FRONTIER BEHAVIORAL HEALTH? At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee’s contribution to our mission. Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County. At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more. Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve. 

 The Program for Assertive Community Treatment (PACT) is an intensive and highly integrated approach for community mental health service delivery. The multidisciplinary team shares a caseload of individuals who experience symptoms of the most serious forms of mental illness, predominantly but not exclusively the schizophrenia spectrum disorders. Many individuals also experience substance abuse, victimization and trauma, psychiatric hospitalizations, arrests and incarceration, homelessness, and additional significant challenges. The symptoms and complications of mental illnesses lead to serious functioning difficulties in several areas of life, often including work, social relationships, residential independence, money management, and physical health and wellness. The PACT Team participates in rotating weekend and holiday shifts to provide coverage for our clients during non-business days. If a weekend day or holiday shift is worked by a PACT employee, the PACT employee will be able to take a different day off that same week. In this position, you will provide operational responsibility for the provision of services seven days per week, coordination, facilitation, training, and clinical and administrative supervision of the assigned FBH PACT Team. Members of the multi-disciplinary PACT team include; mental health clinicians or mental health care providers, registered nurses, psychiatric prescriber, co-occurring specialist, peer support specialist, and vocational specialist. Plan, organize and implement services in correlation with the goals of PACT fidelity criteria. Provide comprehensive client care including eligibility assessments, treatment plan development, individual and group therapy, and case coordination functions. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Program planning and implementation of a multi-disciplinary PACT team in accordance with PACT fidelity criteria. Receive, triage, and determine eligibility for PACT from identified referral sources. Train staff who can also triage and determine eligibility for the program. Provide and/or acquire training for PACT team regarding PACT team model, crisis intervention, substance abuse, and mental health issues. Ensure out-reached based, direct team provision of consumer-centered treatment, rehabilitation, and support. 75% of services must be provided on an outreach basis in the community. Meet minimum direct service percent time as defined by the agency. Ensure all data is submitted within the required time frames. Coordinate staff schedules to ensure PACT services are available seven days per week during business hours. Provide backup coverage and backup on call during business hours for PACT team. Facilitate or co-facilitate (as appropriate) psycho-educational and process groups to adults. Complete clinical paperwork (progress notes, reports and clinical reviews) in a timely, accurate and legible manner using FBH format. Complete required administrative paperwork, FBH charting requirements, correspondence, and other paperwork in a timely, accurate and legible manner. Participate and in some cases organize supervision, staff meetings and educational and administrative meetings as directed. Maintain data as required by the Health Care Authority, the SCRBH-ASO and University of Washington. Participate in any required training, consultation calls, and onsite visits or reviews when required by contract. Coordinate with external evaluator(s) as appropriate. Responsible for the overall direction, coordination, and evaluation of PACT team. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure all assigned staff comply with all regulatory and FBH policies and procedures. Ensure all assigned staff perform FBH charting requirements, correspondence, and other paperwork in a complete and timely manner. Ensure equal opportunity for all assigned staff regarding work assignments, training, promotions and other conditions and privileges of employment. Maintain and enhance customer service to ensure that both external and internal customers of FBH have a positive experience of FBH. Participate in Peer Review. Maintain shared leadership with PACT prescriber. Other duties as assigned. QUALIFIED CANDIDATES WILL HAVE: REQUIRED: 1. Master's degree in the behavioral science. 2. Two years’ post master’s degree experience in clinical work and coordination of treatment services. 3. At the time of application, must have applied for one of the following DOH credentials in order to meet the requirements of a Mental Health Professional as defined by WAC 246-341-0200. Licensed Agency Affiliated Counselor (LAAC) OR License Mental Health Counselor Associate (LMHCA) OR Licensed Independent Clinical Social Worker Associate (LICSWA) OR Licensed Marriage and Family Therapist Associate (LMFTA) AND THEN Credential must be active with DOH within 6 months of hire date unless currently meeting preferred licensure credential requirement below. PREFERRED: Washington State Department of Health licensure in the state of Washington (Licensed employees have the title Supervisor II) Prior experience working on a PACT Team. KNOWLEDGE, SKILLS & ABILITIES: Ability to communicate and engage effectively with individuals of varied, backgrounds, trauma experiences, cultures, education level and socio-economic status. This position require travel within the Spokane Community and employee must have reliable transportation, insurance and an active drivers’ license and be willing to use personal vehicle in the course of work. PHYSICAL, SENSORY & ENVIRONMENTAL: The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position provides client services in community settings on a daily basis. Community settings include but are not limited to residences, group/congregate living settings, hospitals, shelters, the streets or anywhere in the community at large. Some environments may not be ideal in terms of cleanliness or being habitable. Daily travel between locations is required. The ability to drive a vehicle, traverse distances up to several city blocks and on various terrains, navigate stairs, get in and out of vehicles frequently is required. Daily use of a computer is required. May be required to lift 10 - 20 pounds. Blood-borne Pathogen Category III - No predictable exposure to blood-borne pathogens. 

 PAY RANGE ( Salary/Exempt): Supervisor I - No Licensure: $76,068.05 - $92,672.72 Supervisor II - Licensure: $82,045.93 - $99,955.48 All pay is based on longevity at Frontier Behavioral Health; thus, the starting pay is as follows: Supervisor I - No Licensure: $76,068.05 annually. Supervisor II - Licensure: $82,045.93 annually. #IND2 

 Our Benefits and Perks are Amazing! ​ WE BELIEVE IN WORK LIFE BALANCE: Paid Time Off – Employees accrue up to 26 days of PTO in the first year of employment! Plus 9 Paid Federal Holidays! Sick Leave – Extended Sick Leave and Paid Sick and Safe Time. Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year. BENEFITS: www.fbhwa.org/careers/benefits Medical, Dental and Vision Retirement – We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match. Flexible Spending Accounts Life Insurance – Company paid coverage that starts the first of the month following 6 months from your date of hire. PERKS: www.fbhwa.org/careers/perks Signing Bonus! No-cost licensure supervision for those pursuing clinical licensure. Federal and State Loan Forgiveness Program for qualifying Programs. Reimbursement of License/Certification application fee that is required for the position. Free Employee Assistance Program Staff Discounts at various FBH partners throughout Spokane! Benefits described above are based on employees who hold .5 FTE positions or greater and/or some benefits vary based on FTE. PRN positions are not benefit eligible or eligible for a sign on bonus.

Posted 1 week ago

IT Program Manager-logo
IT Program Manager
Nightwing Intelligence SolutionsSterling, Virginia
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers’ most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets. Nightwing is looking for an IT PM to provide infrastructure requirements management. Required Skills: Must have an active TS/SCI clearance Demonstrated experience in full project life cycle management, utilization of Project Management Framework (PMF), and Agile methodologies to manage projects. Demonstrated experience using Project Management tools such as MS PowerPoint, Project and ServiceNow. Demonstrated experience with facilities and IT service delivery tools, including but not limited to ServiceNow, ESP and price estimation tools. Demonstrated experience with ServiceNow. Demonstrated experience collaborating with technical and non-technical staff and contractors at all levels. Demonstrated experience translating product requirements into system solutions that take into account technical, schedule, cost, security, and policy constraints. Demonstrated experience in building detailed project cost estimates, schedules, and Work Breakdown Structure (WBS). Demonstrated experience being able to de-conflict resource and other dependencies and elevate when appropriate. Demonstrated experience translating technical information into clear, readable documents and presentations to be used by technical and non-technical personnel. Demonstrated experience analyzing workflow, establish priorities, develop standards and set deadlines. Demonstrated experience working in fast-paced environment. Demonstrated experience in managing changing and competing priorities. Desired Skills: Demonstrated experience collaborating with Customer staff, mission partners, and service providers. Demonstrated experience with IT service delivery processes. Demonstrated experience in ESP, Customers' cost accounting tool, AutoCAD, and JIRA. Demonstrated experience with the Sponsors product compliance database. Demonstrated experience working in a team environment and with all levels of management. Demonstrated experience with coordination and facilitation of meetings and technical discussions of requirements, tracking project status, plans, action items, and drafting meeting minutes. Local Travel may be required. TS/SCI with Polygraph Required Day 1 At Nightwing, we value collaboration and teamwork. You’ll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we’ll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients. Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team. Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Posted 6 days ago

Residential Program Manager-logo
Residential Program Manager
Community OptionsCookeville, Tennessee
Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are actively seeking an experienced Program Manager in Cookeville, TN for our Day and Employment services. The Program Manager leads a team to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This person will support teams with day-to-day operations and challenges to achieve programmatic goals. Responsibilities: Lead and train your team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities, building community networks and meeting employment goals Manage staff schedules and ensure shifts are adequately staffed Provide training on community participation supports, community networks, job searching, job support, and job coaching Manage team performance and caseloads through effective communication, training, performance management, staff meetings, and employee recognition Develop and implement activity programs including the Meaningful Day curriculum, ACRE and OVR employment Communicate with the families and guardians of individuals we support as needed Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management, and goals related to employment, volunteerism, and community participation supports Ensure program documentation and billable records are completed accurately and timely Assist with monitoring the finances of individuals ensuring purchases are approved and accounted for with documentation Monitor the health and medical needs of individuals and immediately report any concerns Manage relationships with the families, guardians, and provider staff of the individuals in our care May be required to fill shifts and carry a caseload while program is in development as well as when staff vacancies arise when staffing issues arise Builds support network between individuals, family, and community members Ensures consistent service that connects work, home, and recreational needs Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation Additional tasks and responsibilities may be assigned Minimum Requirements: High School Diploma or GED; Bachelor’s Degree Preferred Complete all state and agency required training per state guidelines Valid driver’s license with a satisfactory driving record Experience supporting individuals with intellectual or developmental disabilities Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities Team oriented with demonstrated leadership experience Experience with problem solving against multiple priorities Ability to establish a comfortable and supportive relationship with individuals receiving supports Ability to exercise good judgment and remain calm in crisis situations Excellent verbal and written communication skills Excellent time management skills Working Conditions: Work in residential programs, day programs, and in the community Schedule may change due to business needs and may include evening and weekend hours Required to be on-call in cooperation with other management staff Frequent lifting, stretching, and other physical exertion may be required May be required to transport individuals utilizing your own vehicle or company provided vehicles May be required to lift or move 25+ pounds May assist with wheelchair transfer of non-ambulatory individuals May be exposed to various medical conditions and communicable diseases Why Community Options, Inc? Insurance Options (Medical, Dental, Vision) Paid Holidays—Including a Birthday Holiday Generous Paid Time Off (PTO) Employee Incentive & Discount Programs 403b Retirement Plan Exceptional Career Growth Opportunities If you have any questions, please don’t hesitate to contact our friendly staff at the Cookeville office! Phone Number: 931-372-0955 If interested, apply online with the link below or send resume to: Resumes-CK@comop.org Community Options is an Equal Opportunity Employer M/F/D/V

Posted 30+ days ago

Case Manager, Health Home Program (Rochester, NY / Field Based)-logo
Case Manager, Health Home Program (Rochester, NY / Field Based)
FreedomCareRochester, New York
Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We’re the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) Join our team and make a positive impact on the lives of others! We are looking for a Health Home Care Manager for our Care Management team. It is required of this position to travel to patients’ homes in Rochester, NY which is located in Monroe County of NY State. This role will also be required to travel within the surrounding cities of Monroe County. Department & Position Overview: T he Health Home Care Manager will work to outreach and engage potentially eligible patients and obtain appropriate consents to enroll the patient in the Health Home Care Management Program. Once the patient is enrolled, the Health Home Care Manager will work collaboratively with the patient's care team to complete a comprehensive assessment and patient centered care plan, and to coordinate care based on the care plan. Every Day You Will: Screen for Health Home functional scale eligibility, conduct initial Health Homes assessments and reassessments of patient needs, including medical, mental health, substance use, financial, housing, and additional support needs Collaborate with the medical providers and patients to develop, implement, and coordinate Health Homes compliant care plans for patients with chronic diseases, such as diabetes, asthma, congestive heart failure, hypertension, mental health conditions, substance use, and more and document care plan outcomes Provide direct service to a caseload of chronically ill patients and help them achieve their care plan goals by facilitating referrals, addressing access issues, connecting them to local resources, and developing relationships with healthcare providers Coordinate patient services and care with pharmacies, insurance companies, hospital discharge planning, family caregivers, and other providers Provide crisis intervention when needed Conduct home visits and maintain patient contact and documentation of all services in accordance with Health Homes standards Maintain patient confidentiality at all times Ideal Candidate Will Possess: Ability to travel in the field to accompany patients to appointments and meet patients in person when needed 1+ year of health homes, HARP or case management experience (required) Strong working knowledge of local community resources Demonstrated ability to work with data reporting, documentation, and outcomes Strong communication and assessment skills; the ability to relate to patients, their families, and community care providers, along with ability to handle rapidly changing crisis situations Ability to manage high volume caseloads Able to express empathy and compassion for the underserved Experience navigating several data management systems, such as Salesforce Bachelor's degree (preferred) Nice-to-Haves: Bilingual Spanish, strongly preferred Master's degree is a plus 3+ years of Health Homes experience 3+ years of HARP experience Why work at FreedomCare? We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career. This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others! At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. #INDHV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $23.00 and $26.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range $23 — $26 USD

Posted 3 days ago

Sexual Abuse Treatment Program Manager (8021)-logo
Sexual Abuse Treatment Program Manager (8021)
Lutheran Services FloridaPensacola, Florida
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is seeking a talented Sexual Abuse Treatment Program Manager who wants to make an impact in the lives of others. Purpose and Impact: Supervise therapists in the S/PATP. Oversee program contracts and budgets. Work closely with the contract managers to meet contract requirements and carefully maintain separate documentation and funding streams to ensure proper billing. Provide specialized physical and sexual abuse treatment, assessment, individual, family and group therapy to clients. Essential Functions: Responsible for the overall direction and clinical supervision of the SATP for service delivery and administration Supervises professional work of assigned clinical staff and completes annual evaluations for all assigned Assures that assigned clinical program meets or exceeds all contract and quality assurance standards, as set forth by OOH, LCI, COA and other such Assures that the program's statistical data is collected and submitted for processing Assures that data collection forms are completed and submitted in a timely manner to ensure proper billing. Assures professional development of assigned staff for quality service delivery by initiating, implementing and maintaining quality training program for assigned degree and licensure candidates. Provides specialized sexual/physical abuse treatment therapy and recovery services including: intake, psycho/social assessment, suicide risk assessment, program testing, treatment planning, etc. Maintains effective system of case management and client record Provides individual crisis counseling, family orientation, group counseling, and reunification Provide court testimony as requested. Participates in variety of staff conferences and Develops and conducts training for agency staff in coordination with the Regional Advocate for clients with community agencies, courts, C&F, schools, Participate in community outreach Other Functions: Other duties reasonably assigned by the Regional Director. Physical Requirements: Mobility : Ability to move within an office environment and attend community-based meetings, outreach events, or partner agency locations. Occasional travel may be required within the service area. Sitting/Standing : Must be able to sit for extended periods for administrative work, virtual meetings, and client documentation. Occasional standing and walking required during outreach activities, trainings, or community events. Visual Acuity : Sufficient vision (corrected or uncorrected) to read printed materials, review electronic documents, and observe non-verbal client cues during in-person sessions or meetings. Hearing and Speech : Ability to communicate clearly and effectively with clients, staff, and community stakeholders in person, by phone, and via video conferencing platforms. Must be able to actively listen and respond empathetically in emotionally sensitive conversations. Manual Dexterity : Ability to use hands and fingers for typing, writing, and operating office equipment such as computers, printers, and phones. Lifting/Carrying : Occasionally required to lift and carry materials weighing up to 20 pounds, such as program supplies, printed outreach materials, or event setup items. Mental and Emotional Resilience : Must be capable of working with survivors of sexual abuse and trauma, managing emotional content, and maintaining appropriate professional boundaries. Ability to practice self-care and seek support as needed in a trauma-informed work environment. Cognitive Ability : Must demonstrate strong organizational skills, critical thinking, problem-solving, and sound judgment in fast-paced or complex situations, especially when dealing with client safety, compliance, or grant management responsibilities. Education: Requires a Master's degree in human services field. Certifications: Must be licensed by the state of Florida under Chapter 490 or 491 as a clinical social worker, mental health counselor, marriage and family therapist, or psychologist Experience: Must have a minimum of 1-3 years clinical experience working in specialized physical and sexual abuse treatment with children, adolescents and families. Experience performing intake, psycho/social/risk assessments, individual, group and family therapy. Must have supervisory and contract management experience. Knowledge, Skills, Abilities: Must be well organized, able to work effectively with others; good communicator and loyal team player. Certified First Aid/CPR and crisis intervention (LSF provides). Valid driver's license and insurance required. Must have ability to travel. Must have good organizational, verbal and written skills. Dependability, discretion and good judgment, ability to communicate effectively with clients, parents, co-workers, volunteers, governmental and other agencies and the general public. Must also maintain training requirements according to alt contract specifications. Other: Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Principle Accountabilities: Reports to Regional Team player with co-workers and Accurate, complete and timely documentation of client cases. Accurate, complete and timely submission of required statistical reports and Adherence to all licensing and quality assurance Clinical liaison to funders, courts, schools and community Adherence to agency policies and Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer.

Posted 3 weeks ago

Customer Experience Measurement & Improvement Program Manager-logo
Customer Experience Measurement & Improvement Program Manager
Point32HealthCanton, Massachusetts
Who We Are Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier. We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Job Summary Under direction of the Director, Customer Experience (CX), the CX Measurement & Improvement Program Manager is directly responsible for leading two heavily regulated annual survey programs and strategic improvement initiatives. The Customer Experience Program Manager is key role on the enterprise Customer Experience team and is responsible for development, implementation and management of improvement initiatives associated with multiple lines of business. This requires partnering with internal colleagues, working with external vendors or stakeholders and ensure year-over-year customer experience improvement. Using a research-based and data-driven approach while grounded in customer-centricity, the CX Measurement & Improvement Program Manager will work collaboratively with cross functional leaders and stakeholders to administer the survey program, identify actionable insights and trends, define opportunities, and execute initiatives to drive outcomes. The CX Measurement & Improvement Program Manager will collaboratively develop, manage, and maintain strategic improvement plans focused on strengthening customer loyalty, improving overall Customer Experience (CX), and improving survey measures. The CX Measurement & Improvement Program Manager is grounded in health plan operations, have a customer-centric mindset, and be expert at turning quantitative and qualitative insights into action. Job Description Overall program ownership and management of two key measurement programs, including the annual Consumer Assessment of Healthcare Providers & Systems (CAHPS) for Health Plans survey and the Health Outcomes Survey (HOS) Maintains and manages a good working relationship with our survey vendors, Establishes, manages, and monitors detailed project plans in line with regulatory timelines and expectations Manages vendor contracts and annual statements of work (SOWs), corresponding purchase order requests and invoices. Facilitates regular cadence of meetings with survey vendors and key constituents. Effective communication and collaboration with product owners and leaders across all lines of business and with key business partners to ensure informed decisions about survey methodology, sampling and strategy are made. Ensures all survey activity, decisions and data files are prepared, and delivered. Exercises judgment to make decisions, or to raise issues to the appropriate level in a timely manner. Ensures all regulatory and compliance requirements are met, including staying up to date on all Center for Medicare & Medicaid Services (CMS) memos and notices. Ensures all survey content, including branding, are accurate and meet regulatory requirements. Collects data and reports from survey vendors, shares status, results, trends, and insights. Prepares and socializes and presents outcomes, reports, and insights. Creates and executes against a focusing on both short-term initiatives and long-term strategic direction and objectives for the programs. Establishes formal and informal communication plans to ensure all constituents are engaged & informed about our survey programs, status, and results. Manage the Consumer Assessment of Healthcare Providers and Systems (CAHPS) & Health Outcomes Survey (HOS) improvement plan. In collaboration with key business partners, bring together existing Voice of Customer (VoC) insights, experience data and survey results to create digestible and actionable insights and corresponding recommendations for colleagues and leaders. Build and manage data-driven iterative improvement plans focused on strengthening customer loyalty, improving overall Customer Experience (CX), and improving Key Performance Indicator (KPI) measures with the goal of meaningful influencing our survey measures. Develop cross-functional communication plans with key constituents and product owners. Collaborate with leadership, teams and partnering departments to implement and monitor improvement initiatives in support of each survey. Serve as an in-house expert on our Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey. Champion and advocate for our members and their experience with their plan and providers Become an expert on CX best practices. Introduce CAHPS to the organization, socializing trends, findings, and insights. Inform and support the overall CX reporting strategy to allow leaders to trend survey results and identify/improve drivers Conceptualize, visualize, and present new ways of doing business that help achieve desired outcomes. Produce program summaries and updates for the CX team, key stakeholders, and steering groups Advocate for improvements and/or tools that support member experience improvement Member Experience Governance Is a key member of the Member Experience Governance Committee Support the prioritization of initiatives and projects to balance competing priorities and the allocation of work and resources Identify opportunities and advocate for improvements, tools and/or capabilities that support the needs of our customers Represent the enterprise CX team and our customers across the organization, as needed Present monthly and quarterly status reports and results Implement strategic and business initiatives Develop processes and systems to ensure high quality, consistent monitoring and management of timelines, budget, and deliverables Monitor, control, report, and present status of all elements of programs and budgets; Collaborate with key business partners to reinforce existing synergies and forge new working relationships across the company. Other duties and projects as assigned Certification and Licensure Professional Customer Experience (CCXP) certification preferred Education Bachelor’s degree or equivalent relevant experience in health care, survey methodology & administration or a related business discipline is required Experience Required: (minimum) 5 -7 years of professional experience Preferred: 7 or more years’ business or industry experience. 2+ years of program management experience, including leading the most cross -functional high-level initiatives. Significant survey experience customer experience project management experience related to the implementation of healthcare insurance business applications and products using industry-standard project and program management tools and techniques with established track record. A proven ability to meet deadlines is also required. Skill Requirements A working understanding of health plan operations and health plan customers, including Members & Providers Customer-centric mindset Must have a strong passion for bringing the voice of customers alive Proven track record of achieving measurable CX improvements Ability to thrive in a matrix-management, hands-on environment that demands a consultative approach and solutions that span multiple environments in a business area. Outstanding communication and relationship management skills required, including the ability to effectively manage group dynamics to effectively reach a positive outcome; very strong situation leadership skills. Highly developed oral and written communication skills, ability to communicate with and influence internal and external constituents at all levels with confidence. Highest level presentation skills including ability to interface with internal and external contacts, as necessary. Ability to interact with confidence with external and Point32Health senior management. Strong negotiating, influencing, and advocacy skills, ability to lead others both internally and externally to ensure the success of the program. Must be flexible and a proponent/champion for our members Must be an accomplished multi-disciplinary team-member and team-builder with hands-on style. Ability to independently lead teams. Ability to present technical information in a way that establishes rapport, persuades others, and gains understanding. Requires the ability to maintain effective and productive peer relationships. Must have the ability to motivate fellow employees by fostering team spirit, an attitude of cooperation, and a commitment to the organization. Must have a demonstrated ability to obtain the confidence and trust of non-reports, resulting in high commitment and cooperation. WORKING CONDITIONS AND ADDITIONAL REQUIREMENTS (include special requirements, e.g., lifting, travel) : Must be able to work under normal office conditions and work from home as required. Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations. May be required to work additional hours beyond standard work schedule. Requires that the individual be organized while being readily adaptable to changes in work priorities. May require occasional evening or weekend hours as the needs of the organization dictate. May require occasional vendor site visits, or attendance at seminars or workshops. CONFIDENTIAL DATA: All information (written, verbal, electronic, etc.) that an employee encounters while working at Point 32 Health is considered confidential. Exposed to and required to deal with highly confidential and sensitive material and must adhere to corporate compliance policy, department guidelines/policies and all applicable laws and regulations at all times. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time. Compensation & Total Rewards Overview As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company’s sole discretion, consistent with the law. Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes: Medical, dental and vision coverage Retirement plans Paid time off Employer-paid life and disability insurance with additional buy-up coverage options Tuition program Well-being benefits Full suite of benefits to support career development, individual & family health, and financial health For more details on our total rewards programs, visit https://www.point32health.org/careers/benefits/ Commitment to Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity ​P oint32Health is committed to making diversity, equity, inclusion, accessibility and health equity part of everything we do —from product design to the workforce driving that innovation. Our Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity team's strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Scam Alert : Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact TA_operations@point32health.org

Posted 3 weeks ago

Technical Program Manager-logo
Technical Program Manager
Hyve Solutions CorporationFremont, California
@HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions. @ HYVE Solutions , we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Posted 1 week ago

Manufacturing Program Manager-logo
Manufacturing Program Manager
Intricon CorporationArden Hills, Minnesota
INTRICON CORE VALUES: Collaboration Innovation Velocity Authenticity Inclusiveness POSITION SUMMARY: The Manufacturing Program Manager will oversee New Product Introductions, Capacity initiatives and Transfer Programs. This role will work closely with plant leadership, quality, and the R&D group to create and establish a framework for oversight and management of NPI, Capacity Initiatives and Transfer programs at manufacturing sites. This role works with internal and external customers and technical resources are available to ensure effective execution of programs. This includes responsibility for planning, monitoring, and directing programs of significant scope and complexity. PRINCIPAL DUTIES AND RESPONSIBILITIES: Establishes plans, manages, and provides leadership for NPI, Capacity Initiatives & Transfer programs with manufacturing sites. Partners closely with plant engineering and operational leadership to plan, develop, and direct new product introduction, capacity initiatives, and transfer activities from inception through successful product transfer into production. Primary point of escalation for site NPI, Capacity Initiatives and Transfer Programs. Receives and responds to requests for services or information, participates in status meetings (internal/external), and interfaces with departments, external customers, and suppliers, as necessary. Frequently present program updates, timelines, and budget tracking to Intricon leadership and executive management. Prepares, monitors, and ensures adherence to project plans, quotes, budgets, specifications, and schedules, providing periodic status reports as required. Support new business development in new program assessments and quote development, which may involve visits to customer sites to assess technical requirements, general project requirements or manufacturing readiness for Line Transfer Programs. Ensures projects and associated issues are effectively resolved with the best interests of customers, and Intricon. Other duties may be assigned. *Essential Functions ROLE COMPETENCIES BEHAVIORS: Accountability Analytical Attention to Detail Communication Cultivate Customer Relationship Continuous Attention to Process Improvement Embrace Differences Innovation Problem Solving/Critical Thinking Teamwork QUALIFICATIONS: Education: Bachelor’s degree or equivalent education and experience. Master's degree in business or technical field preferred. Experience: Minimum of five (5) years of medical products manufacturing experience preferred. Minimum of five (5) years in a project management capacity preferred. Broad experience base with manufacturing of medical components, electronic assemblies, injection molding, device assembly, and/or final packaging preferred. Skills: Strong interpersonal and team skills with ability to collaborate effectively and demonstrate conflict resolution. Ability to manage complex projects and timelines at both a broad and tactical level. Effective business skills include the ability to establish rapport with key internal and external business leaders. Professional appearance and communication skills in customer meetings and external site visits. Solid planning and organization skills including attention to detail, multi-tasking, critical thinking, and problem-solving skills. Physical Requirements: While performing the duties of this job, employee is regularly required to sit and use hands to finger, handle, or feel. Employee is frequently required to talk or hear. Employee is occasionally required to reach with hands and arms. Employee must occasionally lift and/or move up to 10 pounds. Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required. All positions are responsible for following applicable company policies and procedures as defined by their manager. WHY WORK AT INTRICON? We are proud to offer competitive compensation and benefits that include: Medical insurance Health Savings Account – EMPLOYER CONTRIBUTIONS! Flexible Spending Accounts Dental Insurance Vision Insurance Life Insurance – COMPANY PAID! Accident, Critical Illness, Hospital Indemnity Insurance Salary Continuance – COMPANY PAID! Long Term Disability – COMPANY PAID! 401k – COMPANY MATCH! Additional Benefits: Bonus - based on company and individual performance Professional Development and Degree Reimbursement Paid Time Off Employee Assistance Program / Travel Assistance Referral Program SALARY RANGE: The anticipated base pay for this position is: $115,000 - $155,000 Intricon is committed to providing competitive total compensation and benefits packages. This listed range is based upon a full-time schedule. This is a good faith estimate on the applicable range. Base salaries are determined by taking a variety of factors in account, including, but not limited to, candidate qualifications, education, geographic locations, market conditions and internal equity.

Posted 30+ days ago

Occupational Therapist - Program Manager-logo
Occupational Therapist - Program Manager
Aegis TherapiesKeller, Texas
Program Manager - Outpatient Occupational Therapy and Part-time Great Work/life Balance and Flexibility of hours Location: Whitley Place, Keller TX Setting: Assisted Living, Independent Living, Outpatient, Lovely Community - Work with higher functioning residents Schedule: Monday to Friday, No Weekends, No Evenings If you’re customer focused, great at developing relationships, and brimming with ambition, this position is right for you! With a Program Manager Outpatient career, you get the best of both worlds: the chance to improve the lives of seniors while developing your leadership skills as the “go to person” on the team for the customer, resident, and staff. Aegis Therapies , one of the nation’s leading providers of contract rehabilitation and wellness services, is hiring a Program Manager to join our supportive team and reap the benefits of some of the best career advantages in the industry. Why Aegis Therapies: Career Growth & Development: We invest in your future with specialized, ongoing training, career advancement opportunities and the strongest clinical support in the industry. Flexibility - Redefining Work-life Balance: We offer you the opportunity to maintain flexibility and a healthy work-life balance, so you never have to choose between your career and the things that make life worth living. Impactful Work: Make a meaningful difference in the lives of our patients. Supportive Environment: Collaborate with teams that value your expertise and dedication. Benefits: Support, local clinical mentorship, clinical education and unlimited CEUs Create your own career path: clinically, management, etc. Flexible schedule, paid time off, plus one paid CEU day Licensure and professional membership reimbursement Interdisciplinary collaboration for providing the best patient care Medical, dental, vision within 30 days or less National opportunity to transfer while maintaining employment status Multiple settings nationwide: CCRC, SNF, Assisted Living, Outpatient Clinics, Home Health New Grads Welcomed! And much more Qualifications: Current license or ability to obtain as a Therapist/Assistant in the state of practice Must meet Clinical Competency requirements Current CPR certification, preferred As a lead in the building, the Program Manager will treat patients while getting leadership experience with administrative tasks, such as scheduling and serving as a liaison for Area Manager. If you love to make a difference in people’s lives and have big goals for yourself, apply today. EEO Statement: Aegis Therapies and its Family of Companies is committed to a diverse workforce and is an Equal Opportunity Employer. For detailed information on your rights, Click Here OR https://aegistherapies.com/equal-opportunity-employer-provider-of-healthcare-services/ .

Posted 2 days ago

Program Manager II/Senior-logo
Program Manager II/Senior
Rocket Lab USASilver Spring, MD
ABOUT ROCKET LAB Rocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more.   Join our pioneering team and launch your career to new heights! SPACE SYSTEMS   Rocket Lab’s Space Systems team is responsible for every satellite and satellite component made by Rocket Lab: from complete satellites destined for missions to the Moon and Mars, to the individual components and subsystems that make up a satellite like solar panels, flight software, reaction wheels and star trackers, separation systems, radios, and more. Our Space Systems team is made up of engineers, technicians, and designers who design, create, and put together our own satellites for missions across the commercial, government, and defense sectors, or who build and assemble satellite hardware and software that supports other satellite missions. PROGRAM MANAGER II/SENIOR Based out of Rocket Lab's site in Silver Spring, Maryland, the Program Manager oversees project execution, interfaces with customers, defines internal programmatic processes, and leads decision-making strategy. This Rocket Lab facility manufactures satellite components; their products include separation systems, on-orbit mechanisms, and other electro-mechanical deployables. Join a driven team of pioneers relentlessly tackling challenging projects, delivering on the impossible, and making an impact on the future of space! WHAT YOU’LL GET TO DO : Define program requirements (external & internal) based on customer proposals Analyze cost and schedule data to produce improved processes and outcomes Identify, track, and mitigate technical and programmatic risks Maintain relationships with customers and work to build long-term partnerships Facilitate cross-functional planning and project execution, ensuring the project is delivered on time, within budget, and consistent with business strategy and expectations. Communicate with all levels of the organization the objectives, status, risks, and needs for the program. Identify opportunities for improving overall performance of the program. Contributes to business unit and divisional strategy planning Develop reporting and tracking programs to assure the project is on target for schedule and cost Identify key risks and collaboratively prepare contingency plans Contribute to new product marketing and manufacturing plans ensuring effective programmatic controls (PLEASE NOTE: This role can be hired at the Program Manager II or Senior Program Manager level) YOU’LL BRING THESE QUALIFICATIONS AS A PROGRAM MANAGER II: 2+ years of program management experience, ideally in a production or product development environment within aerospace or a similar industry 2+ years of project or program management NPI experience BS or BA in a relevant field Demonstrated competence in problem-solving, data analysis, project planning Experience following federally mandated requirements of U.S. export control laws YOU’LL BRING THESE QUALIFICATIONS AS A SENIOR PROGRAM MANAGER: 5+ years of program management experience, ideally in a production or product development environment within aerospace or a similar industry 5+ years of project or program management NPI experience BS or BA in a relevant field Demonstrated competence in problem-solving, data analysis, project planning Experience following federally mandated requirements of U.S. export control laws THESE QUALIFICATIONS WOULD BE NICE TO HAVE: Passionate interest in the satellite industry BS in Business, Operations, or STEM field Passionate drive to learn new concepts and take on new challenges Outstanding attention to detail and high-quality outputs Strong communication skills to effectively communicate at all levels of the organization enabling efficient decision-making Familiarity with common satellite manufacturing and test processes Familiarity with common metal fabrication processes (CNC, EDM, lathe, stamping, additive, etc.) Management or Strategy consulting experience Master’s degree in Business Administration, Project Management, Systems Engineering or Industrial Engineering with a focus on manufacturing, operations, or logistics Experience interpreting and negotiating contract terms and conditions Knowledge of ITAR processes and regulations ADDITIONAL REQUIREMENTS: Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus   Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing Must be physically able to commute to buildings   Occasional exposure to dust, fumes and moderate levels of noise Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one component of our total rewards package at Rocket Lab.  Employees may also receive company equity and access to a robust benefits package including: top tier medical HMO, PPO & a 100% company-sponsored HSA plan option, dental and vision coverage, 3 weeks paid vacation and 7 days sick leave per year, 11 paid holidays per year, flexible spending and dependent care savings accounts, paid parental leave, disability insurance, life insurance, and access to a 401(k) retirement plan with company match. Other perks include: discounted employee stock purchase program, flex schedule, free breakfast and lunch catered 2x/week, and free snacks/drinks. Eligibility for benefits may vary based on employment status, please check with your recruiter for a comprehensive list of the benefits available for this role. Benefit programs are subject to change at the company’s discretion. Base Pay Range (MD Only) $90,000 — $140,000 USD   WHAT TO EXPECT   We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.     Important information: FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here . Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Johnson at g.biow@rocketlabusa.com. This dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.   FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY: For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.  These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.  Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.  For more information on these Regulations, click here  ITAR Regulations.  

Posted 2 weeks ago

Technical Program Manager-logo
Technical Program Manager
Lacuna TechnologiesLos Angeles, CA
We work with cities around the globe to build the digital infrastructure that will fully realize 21st century mobility -- everything from scooters to AVs to flying taxis. Our long-term vision is to build and operate a digital platform for cities, which will support a rich ecosystem of applications for public infrastructure, such as applications for collaborative autonomy, in support of smart growth, and other smart-city technologies. In short, we’re building the first comprehensive technology platform to realize the creation of smart cities. We aspire to be uniquely city- and citizen-friendly -- we want to build this future on a foundation of open source, privacy-first, society-first principles, from the ground up. We are housed at Playground Global, an incubator with fantastic facilities, near the California Ave CalTrain station in Palo Alto. We are an early-stage but well-funded stealth company on a steep growth curve with significant early traction. Technical Program Manager The Technical Program Manager will be responsible for managing projects and a staff to ensure project cost, schedules and project objectives are met. The ideal candidate will have experience in multiple IT disciplines and is adept at managing projects in a dynamic environment. The role involves engaging with team members, executive staff members, vendors and external partners. You must possess the ability to promote collaborative decision-making, provide direction and establish a sense of urgency within the project team. You will act as a key advisor to our clients and help to ensuring their success. You will partner with the Account teams to align at the stakeholder level, building and maintaining strong relationships. In this role, you will be responsible for helping clients achieve business value and ROI from their investment with Lacuna. Responsibilities: Oversee technical projects using standard project management and program management processes and tools Build and nurture relationships across accounts to solidify our partnership and commitment to the customer Support Product Teams’ development software by formulating objectives, planning deliverables and resource availability plans Facilitate stakeholder reviews (inclusive of client, Product, vendors, etc) of functional and design specifications to ensure full understanding of individual deliverables Formulate, track, and execute project plans with project teams, with specific focus on enabling rollout of Lacuna products with new clients Work with Product and Account teams to apply learnings from each client engagement to future efforts Partner with Product team on scoping resource and cost implications for clients Responsible for stewardship of client budget Clearly communicate project status to all stakeholders Work with Product and Client teams to identify, prioritize and mitigate project issue and risks Responsible for assessing the impact of shifting priorities on the project when changes are required Ensure planning meetings, daily updates, customer reviews and retrospective meetings are held consistently and are run effectively Preferred Skills: Excellent project management skills: planning, scheduling, project communication, issue resolution, change management, and risk management Creative solving of technical problems to ensure the ability to translate business requirements into project plans Well versed in Agile software project management and the software development life cycle Navigate customer organizational structures to identify and build relationships with stakeholders Strong communication and interpersonal skills, with the ability to navigate conflict and foster honest dialog Strong sense of initiative and a sense of urgency, demonstrated by accomplishing tasks; improving current work processes; and assisting others when necessary Demonstrated ability to operate both strategically and tactically in a fast-paced environment High degree of organization and ability to manage multiple, competing priorities Ability to quickly grasp and distinctly explain technological and business concepts Ability to communicate at all levels with clarity and precision both written and verbally Team player who is comfortable under pressure Lacuna is an equal opportunity employer. In building a product to solve real world problems for our cities, we strive to build a company representative of those cities. We encourage diversity in thought, experience, background and perspective. We are committed to creating such an environment for all employees. Lacuna is an equal opportunity employer. In building a product to solve real world problems for our cities, we strive to build a company representative of those cities. We encourage diversity in thought, experience, background and perspective. We are committed to creating such an environment for all employees.

Posted 30+ days ago

Hyve Solutions Corporation logo
Sales Operations Program Manager
Hyve Solutions CorporationFremont, California
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Job Description

@HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions.

Salary range: $90 - $110K

Sales Ops - Program Manager

Hyve Solutions is a leader in the data center solutions industry, designing, manufacturing, and delivering custom Server, Storage, and Networking Solutions to the world’s largest Cloud, Social Media, and Enterprise companies. We pride ourselves on collaboration, innovation, and thoughtful leadership. Our team consists of diverse, forward-thinking individuals who dare to challenge the status quo, while working with many of the world’s biggest customers. Hyve Solutions is a part of Synnex Corporation, a Fortune 500 company. Become part of a team that thrives on excellence in a fast changing, high-growth technology environment!

Hyve Solutions is looking for a detail-oriented, hands-on, results-driven individual with proven communication skills and a strong work ethic to work in a challenging, fast-paced, energetic environment providing operational and scheduling solutions to address customer deliverables, with responsibilities that include consulting with Manufacturing and customer teams; leveraging internal groups including production, engineering and program management staff to optimize on-time manufacturing deliverables.

  

Responsibilities:

Sales Operations Customer Facing owner responsible for ensuring adherence to Committed Customer Shipping Schedules and SLA requirements. Highly focused on profitability, Increased revenue and new customer diversification.

Responsible for all activities related to Mass Production execution – capacity planning, material planning, material builds, Customer Need-By-Dates, Yield goals, Issue Resolution/Troubleshooting.

  • Responsible for working with the Customer, MFG, and Supply Chain on CTB dates and providing Shipping Commit Schedules based on MFG capacity and Material availability.
  • Responsible for executing to the committed shipping schedules. This includes regularly going into the Factory floor for troubleshooting, problem-solving, and escalations to cross-functional team leaders.
  • Responsible for working with Customer and Hyve Traffic Team on requirements such as coordinating with Freight Forwarders on required Truck Sizes, White Gloves Services (if required), Security requirements (i.e. truck cannot be un-sealed), Air Shipping, etc.
  • Responsible to coordinate with Customer and Traffic Team/Freight Forwarder for correct Logistics/Delivery window.
  • Responsible for monitoring and ensuring that Customer SLA requirements are met such as PO to RTS (Ready to Ship) cycle times, identify any Causes of Delays (CoD), and ensure that any Root Causes and Corrective Actions (RCCA) are properly tracked and implemented cross-functionally at Hyve or with the Customer. This includes working closely with MFG to ensure committed cycle times are met.
  • Responsible to track Customer re-work and change order requests and to ensure cost coverage before MCOs are generated. VII. Responsible to track Customer sustaining requests such as Sustaining RDT, ACC/ACP qual, etc. and to ensure cost coverage before WOs are generated.

Qualifications:

  • Operations experience, preferably manufacturing
  • Business Process analysis and architecture
  • High volume Reporting and Data analysis experience 
  • Bachelors’ or Associates degree plus a minimum of 5 years related industry/job experience OR equivalent certifications and 3 years related industry/job experience.
  • Server product knowledge preferred.
  • Demonstrated business communication skills (both verbal and written) with the ability to communicate effectively over the phone.
  • Proven self-starter and fast learner with established computer skills.
  • Recognized analytical skills with a proven background working on diverse and complex problems where analysis of data requires evaluation of identifiable factors.
  • Demonstrated good judgment in selecting methods and techniques for obtaining solutions.
  • Proficient knowledge of Windows Operating Systems, advanced Excel skills
  • Experience in Service and Support desired

Hyve Perks

Every Day is Casual Day • Company Discounts • Community Involvement Opportunities • Profit Sharing • Medical, Dental & Vision Insurance • 401k • FSA & HSA • Paid Vacation, Holiday & Sick Days • Employee Stock Purchase Plan • Tuition Reimbursement • Live Well Work Well Program • And More

The preceding job description has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

@ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.