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At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.

Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence.

If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.

About the Role:

The Segments and Solutions team plays a critical coordination role across the organization-aligning Sales, Customer Success, Product, Marketing, Solutions, Partnerships, PIRG, Data Operations, and RevOps around unified goals. By driving focus, enabling cross‑functional execution, and translating strategy into measurable impact, the team ensures that each segment receives a cohesive, intentional, and high‑performing experience from PitchBook. In short, they are accountable for accelerating growth, strengthening market position, and ensuring we consistently deliver value to the clients within their vertical.

The Program Manager, Solutions acts as the strategic right hand to the Solutions organization's leadership team-driving alignment, clarity, and execution across multiple departments. This role ensures that segment leaders, client solutions leaders, data operations, commercial, marketing, partnership, and product teams operate in lockstep, delivering a unified, effective experience for internal and external stakeholders.

This leader will translate executive priorities into actionable plans, manage the rhythm of business, and ensure cross-functional teams are focused on what matters most. From quarterly business reviews and customer advisory boards to operational governance and reporting, this role creates the structure and discipline that enables predictable outcomes and exceptional stakeholder engagement.

The ideal candidate is a trusted advisor and operator-someone who thrives in ambiguity, brings order to complexity, and ensures the organization is always two steps ahead. They combine strategic thinking with flawless execution, acting as the connective tissue between leadership and the teams that deliver results.

Primary Job Responsibilities:

• Serve as a strategic partner to solutions leadership, ensuring priorities are clear and execution is disciplined
• Own the rhythm of business for the solutions organization, including annual planning, quarterly reviews, and executive reporting
• Translate strategic objectives into operational plans, driving alignment across segment leaders and connected teams
• Design and implement scalable processes that improve efficiency, predictability, and collaboration
• Lead cross-functional initiatives that accelerate growth and remove operational friction
• Act as the connective tissue between all internal stakeholders. Represent the program for segment and client solutions leadership
• Oversee data ingestion and reporting frameworks for internal and client-facing initiatives
• Facilitate customer advisory boards and manage client-facing engagements to strengthen relationships and deliver strategic outcomes
• Own and maintain program documentation, governance artifacts, and reporting standards
• Champion a culture of accountability, transparency, and collaboration
• Support the vision and values of the company through role modeling and encouraging desired behaviors
• Participate in various company initiatives and projects as requested

Skills and Qualifications:

• 8+ years of experience in commercial operations, business management, or strategic planning, ideally in a SaaS or high-growth environment
• Proven ability to operate as a trusted advisor to senior executives
• Expertise in planning, forecasting, and operational governance
• Strong understanding of sales and customer success motions
• Exceptional communication and stakeholder management skills
• Comfortable navigating ambiguity and driving clarity in a matrixed organization
• Ability to balance strategic thinking with operational execution
• Proficiency with Microsoft Office suite and CRM/Project management tools
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health

• Comprehensive health benefits
• Additional medical wellness incentives
• STD, LTD, AD&D, and life insurance

Emotional Health

• Paid sabbatical program after four years
• Paid family and paternity leave
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend
• Robust training programs on industry and soft skills
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program
• Quarterly team building events

Financial Health

• 401k match
• Shared ownership employee stock program
• Monthly transportation stipend
• Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.

Compensation

• Annual base salary: $150,000-$175,000
• Target annual bonus percentage: 10%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

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