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Nvidia logo
NvidiaSanta Clara, CA

$192,000 - $304,750 / year

We are seeking a Senior Customer Program Manager to support the planning and execution of technical and operational programs for key partners and maintain strong customer relationships. As a key member of the Customer Program Management Team, this role will drive collaboration with major enterprise customers, cloud service providers, and Tier-1 partners. The ideal candidate will bring strong technical program management expertise, a solid engineering background, and the ability to thrive in fast-paced environments while ensuring successful outcomes for both internal teams and external collaborators. What You'll Be Doing: Define and manage program schedules, deliverables, and turning points aligned with customers and partners roadmaps and requirements. Translate customer requirements into actionable tasks for all functional teams, driving timely issue resolution across engineering, quality, logistics, and sales. Provide horizontal leadership to drive cross-functional program execution, managing high priority issues/concerns, and coordinating globally dispersed teams to ensure clear alignment on objectives. Act as the primary customer interface, facilitating program kick-offs, technical discussions, design reviews, issues/bug tracking and resolution, customer qualification/validation efforts, and status updates throughout the product lifecycle. Drive program execution from design through production deployment, ensuring on-time delivery, quality, and customer acceptance. Provide ongoing post-deployment sustaining support, serving as case manager for high priority concerns Monitor factory production schedules, collaborating with suppliers and distributors to resolve issues and meet hardware delivery timelines Proactively communicate program health, risks, and key issues to both customers, internal partners, and leadership (Hardware, Software, Operations, Business, Quality, Sales, and Product Teams), ensuring transparency and alignment. What We Need to See: Bachelor's or master's degree in computer science, Engineering, or a related field, or equivalent experience. 12+ years of program/project management experience in the Cloud providers, IT, automotive, or embedded systems industries Strong technical background in hardware and/or software product development with experience working closely with cloud and AI solution providers Consistent track record of leading complex, global programs through full development lifecycles into deployment and production. Excellent program management, communication, and organizational skills with the ability to prioritize issues and drive cross-functional alignment. Consistent track record to coordinate with global teams and navigate multi-cultural, multinational business environments. Excellent interpersonal skills with the ability to distill complex technical concepts for diverse technical and non-technical audiences, from engineers to executives. Willingness to travel as required (up to 10%), and thrive in fast-paced, dynamic environments Ways to Stand Out from the Crowd: Track record running end-to-end hardware and software product development in industries such as automotive, datacenter/server, or cloud service providers Prior experience in graphics and/or cloud datacenter development/deployment Strong leadership in matrixed collaboration, conflict resolution, and consensus-building. Proven expertise in leading all aspects of production schedules, optimizing line yields, and resolving sophisticated field quality challenges. Strong background thriving in dynamic, high-growth environments, with proven adaptability to obscurity, rapid change, and matrixed team structures. With competitive salaries and a generous benefits package, we are widely considered to be one of the world's most desirable employers! We have some of the most forward-thinking and hardworking people in the world working for us and, due to outstanding growth, our best-in-class engineering teams are rapidly growing. If you're a creative and autonomous person with a real passion for technology, we want to hear from you. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 192,000 USD - 304,750 USD. You will also be eligible for equity and benefits. Applications for this job will be accepted at least until December 25, 2025. NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

Posted 1 week ago

W logo
Workshare, Inc.Holmdel, NJ

$90,000 - $115,500 / year

Job Description Join the Legal Tech Revolution at Litera! Are you ready to shape the future of how law is practiced? At Litera, we're on a mission to Raise The Bar️ for the legal profession by delivering transformational and globally-trusted solutions to law firms and corporate legal teams worldwide. We've been a leader in legal tech innovation for 30 years and are leading the legal AI revolution to this day with most of the world's largest law firms as our clients. If you're passionate about building AI-forward solutions that scale globally and want your work to impact millions of legal professionals worldwide, this is your opportunity to be part of an extraordinary team that's elevating the craft of law. As part of our strategic growth and commitment to fostering collaboration and operational excellence, we are transitioning to a hybrid working model. This position is based in any of our North American office locations and candidates should reside within reasonable commuting distance, as this role requires on-site presence at least three days per week. This hybrid approach enables us to build a collaborative and innovative work environment while maintaining the flexibility that supports both productivity and work-life balance. We are actively seeking talented individuals to join our team in this exciting new phase of growth. -- Available Office Locations: Austin | Boston | Chicago | Denver | New Jersey | New York City | Philadelphia | Raleigh | Toronto Overview: As a Product Launch Program Manager at Litera, you will be part of a dynamic team that is passionate about driving innovation in the legal technology space. You will have the opportunity to work with cutting-edge tools and collaborate with industry experts to deliver solutions that make a real difference in the legal profession. The Product Launch Program Manager is responsible for orchestrating the planning and execution of product launches across the organization. This role ensures cross-functional alignment, drives operational excellence, and maintains a consistent rhythm of business to support go-to-market success. As the company enters a phase of accelerated growth and product expansion, the Product Launch Program Manager will play a pivotal role in ensuring that every launch is executed with precision, cross-functional alignment, and strategic impact. This role is not just about managing timelines; it's about enabling scale. The candidate successful in this role will be the central orchestrator of launch activities, connecting dots across Product, Marketing, Sales, Enablement, and Customer Success to ensure readiness and momentum while also helping Litera leadership stay focused, make timely decisions, and maintain accountability. This role will directly influence how quickly and effectively we bring value to market, making this role essential to our ability to scale with confidence and clarity. Key Responsibilities: Go-To-Market Execution Own the end-to-end planning and execution of product launches. Lead launch readiness reviews and war games to validate GTM preparedness, and own coordinating remediation of any identified gaps. Manage the product launch calendar and ensure visibility across teams. Coordinate cross-functional stakeholders including Product, Marketing, Revenue, Customer Success, Finance, and Enablement. Track launch KPIs and post-launch retrospectives to drive continuous improvement. Rhythm of Business Facilitate recurring forums (e.g., PAGs, launch reviews, GTM syncs, leadership updates). Maintain agendas, capture decisions, and ensure follow-through on action items. Drive accountability and clarity across teams by documenting and communicating key outcomes for identified success metrics. Align launch milestones with broader strategic initiatives. Qualifications: 5+ years of experience in program management, product operations, or GTM roles. Proven ability to manage complex cross-functional initiatives. Strong communication and facilitation skills. Experience with launch planning tools and frameworks. Comfortable operating in fast-paced, ambiguous environments. Nice to Have Six Sigma Certification (Green Belt or higher) for process optimization and operational rigor. PMP or PMI-ACP Certification for structured program management and agile delivery. Change Management Certification (Prosci, etc) or equivalent experience to support organizational readiness and adoption. Experience with KPI / OKR frameworks and performance tracking tools. Familiarity with JIRA, Asana, Smartsheet, or similar tools for project tracking and collaboration. Background in SaaS product launches for enterprise software. Why Join Litera? The company culture: We emphasize helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment Commitment to Employees: Our people commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact Global, Dynamic, and Diverse Team: Our is a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together Comprehensive Benefits Package: Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey. Career Growth and Development: We provide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles Pay Transparency Notice for Colorado Applicants: The annual salary range for this position is $90,000 to $115,500. Actual compensation is determined by factors including education, work experience, certifications, and other relevant qualifications. Litera offers a comprehensive benefits package including health, dental, and vision insurance, 401(k) with company contribution, and incentive and recognition programs. All benefits are subject to eligibility requirements. Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Posted 30+ days ago

Yale University logo
Yale UniversityNew Haven, CT

$68,000 - $120,500 / year

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! Salary Range $68,000.00 - $120,500.00 Overview The Program Manager for the Vascular Biology & Therapeutics (VBT) Program co-leads the operations of a large, interdisciplinary research program in partnership with the VBT Director. The role provides comprehensive administrative, operational, and strategic leadership supporting 17 faculty across 12 home departments, more than 100 researchers, and multiple scientific cores. This position coordinates faculty recruitment activities, manages program-wide initiatives, oversees major events such as the annual retreat and seminar series, and leads complex multi-team projects involving equipment purchases, shared resource optimization, and cross-department coordination. The Program Manager directs operational systems spanning Yale School of Medicine, Yale-New Haven Hospital, Comparative Medicine (YARC), Stem Cell programs, and multiple research facilities. Responsibilities include managing GA, Gift, and Sponsored accounts; preparing ISP annual rate calculations; overseeing shared service billing and cost allocations; and collaborating with YSM Development on philanthropic opportunities. The role manages quarterly space reporting, ensures compliance for autoclave and tissue culture operations, and maintains standards for shared scientific equipment and room reservations. The position supervises a diverse administrative and operational team, including three C&T staff, the Tissue Culture Core technician, and the Shared Equipment Manager. The Program Manager resolves interpersonal and workflow issues, supports hybrid staffing structures, and provides onboarding and training for all new IBO administrative staff. The role oversees essential scientific infrastructure including autoclaves, tissue culture resources, liquid nitrogen and CO₂ systems, and more than 45 shared equipment calendars. The Program Manager leads repair coordination, preventive maintenance, and specialized projects such as resolving major water consumption issues with Facilities. Additional responsibilities include managing program communications, developing website content, coordinating publications and external speaker logistics, and producing recruitment and event materials. The Program Manager independently troubleshoots and resolves complex operational, technical, and cross-department challenges involving faculty, facilities, equipment, compliance, and research workflows. By providing high-level administrative oversight and strategic program leadership, this role ensures the VBT Program runs efficiently, supports its scientific mission, and maintains operational excellence across a broad and evolving research ecosystem. Required Skills and Abilities Demonstrated experience in program and financial management with minimal guidance. Strong organizational, multitasking, and time management skills in a fast-paced environment. Excellent written and verbal communication skills. Ability to work effectively and collaboratively in diverse teams. Proficient in Microsoft Office Suite and other relevant software tools. Preferred Skills and Abilities Proven experience supporting an academic research environment, scientific program, or interdisciplinary center. Knowledge of Yale systems (Workday, SciQuest, space reporting tools) and sponsored research processes. Principal Responsibilities Oversees the advancement and growth of the program. Gives direction and leadership supporting the philosophy, mission, strategy, and annual goals and objectives. Assumes primary accountability for disseminating and publishing all program information to create public awareness and support of the program. 2. Works closely with leadership, internal and external colleagues, and community residents to further develop and implement strategic plans. 3. Identifies, solicits, and cultivates community partnerships and collaborations to assist in the development and growth of the program. Develops the metrics to identify and measure the success of the program. Responsible for measurements of grant success and related evaluation. 4. Assists in identifying and evaluating potential future funding sources, and contributes to the submission of grants and contracts supporting the program, including the annual submission and writing of all content areas and budgetary sections of grant applications. Develops and manages the program's operating budget. 5. Develops the administrative infrastructure of the program. Manages human resource and administrative functions of the program, including staffing and hiring, supervision, performance development, counseling and discipline, if warranted. Oversees and manages information systems, facilities, and space needs. 6. Investigates, identifies, implements, and oversees the maintenance of systems to gather, track, and report information to support the initiatives of the program. Tracks all program activities and regularly informs leadership of progress on each initiative. Recommends structural or programmatic adjustments, changes or additions based on full knowledge of missions, goals, and objectives. 7. Initiates, designs, and manages the compilation of program communications; identifying outreach potential, and promoting philanthropic and collaborative support of the program. Contributes to the development and assists in the management of content on the program's website and monitors all changes and additions to the editorial content. 8. Performs other duties as assigned. Required Education and Experience Minimum requirement of Bachelor's Degree in a related field and four years of related experience or an equivalent combination of education and experience. Job Posting Date 12/10/2025 Job Category Professional Bargaining Unit NON Compensation Grade Administration & Operations Compensation Grade Profile Manager; Program Leader (24) Time Type Full time Duration Type Staff Work Model Hybrid Location 10 Amistad Street, New Haven, Connecticut Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website. Health Requirements Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy. Posting Disclaimer Salary offers are determined by a candidate's qualifications, experience, skills, and education in relation to the position requirements, along with the role's grade profile and current internal and external market conditions. The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department. The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual's sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA). Note Yale University is a tobacco-free campus.

Posted 3 weeks ago

Manulife logo
ManulifeBoston, MA

$104,860 - $194,740 / year

Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help craft the future you want to see - and discover that better can take you anywhere you want to go. Join our Customer Identity and Access Management (CIAM) team as a Senior Technical Program Manager, where you'll lead the delivery of ground breaking identity solutions. This role offers the chance to lead complex programs that improve security and user experience, directly contributing to our mission of safeguarding customer data. You'll collaborate with multi-functional teams to align technical implementations with strategic goals, driving innovation and excellence in identity management. You will work under the leadership of the Platform Owner, CIAM and play a pivotal role in crafting our CIAM strategy. Your leadership will ensure the successful execution of identity solutions, improving security and trust, and supporting the organization's growth objectives. Position Responsibilities: Lead and manage large-scale, multi-functional technical programs from inception to completion. Collaborate with business, software development, cybersecurity, and compliance teams to implement secure identity solutions. Ensure programs meet organization standards, timelines, and regulatory requirements. Communicate optimally with partners, providing updates and addressing concerns. Track and evaluate new technologies and trends in identity management. Required Qualifications 7-10 years of experience in technical program management, preferably in identity and access management. Deep understanding of identity technologies and regulatory compliance standards. Proven ability to manage complex programs with multi-functional teams. Strong leadership, communication, and problem-solving skills. Preferred Qualifications Bachelor's degree or equivalent experience in Computer Science, Engineering, or related field; advanced degree preferred. When you join our team: We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our distributed team, we'll support you in crafting the future you want to see. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html . Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com. Referenced Salary Location Boston, Massachusetts Working Arrangement Hybrid Salary range is expected to be between $104,860.00 USD - $194,740.00 USD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.)

Posted 1 week ago

Color Health logo
Color HealthBurlingame, CA

$100,000 - $130,000 / year

Color Health is revolutionizing cancer care with the nation's first Virtual Cancer Clinic, delivering high-quality, physician-led multidisciplinary care across all 50 states. Our innovative, guideline-based approach spans cancer screening, risk assessment, prevention, diagnosis, treatment support, and survivorship. In addition to personalized direct medical care, our services include cancer genetics risk assessment, nutrition, mental health support and at-home cancer screening diagnostics. Using technology-driven, patient-centric solutions, Color is transforming how employers, unions, health plans, and governments address cancer. Color's goal is to close critical cancer care gaps, improve cancer outcomes, and guide patients with empathy through their healthcare journeys. Apply to join Color and do the most meaningful work of your career. If you are not sure that you're 100% qualified but are up for the challenge - we want you to apply! In 2024, Color established a full-service program that integrates clinical assessment and management across diagnosis, active treatment, and survivorship. This oncologist-led model is designed to provide faster access to care and direct clinical support throughout the patient journey. We are adding a Marketing Program Manager to the team to help us elevate the business. We are looking for a high-performing individual who thrives in a builder environment and continually looks for ways to drive growth. In this role, you will support market awareness, education, and adoption, as well as customer marketing and sales initiatives for health plans, partnerships, and new channels. You will execute a variety of activities including demand generation campaigns and playbooks, collateral development, event planning and support, and sales content creation, all aimed at demonstrating how Color can meaningfully improve health outcomes for diverse populations. How You'll Contribute Partner closely within marketing organization and cross-functional partners to build and execute playbooks that plan, execute and launch marketing campaigns and extract value from each opportunity - be they strategic conferences, regional events, membership organizations, and channel and industry partners Partner with cross-functional stakeholders to understand program needs; plan and implement cross-channel digital and physical marketing strategies for health plan partners, consultant partners and customer communication Continually test and learn from lead generation efforts to optimize marketing programs with data-driven decisions Communicate program recommendations and results to key stakeholders, including executive leadership Stay ahead of trends in demand generation and account-based marketing, applying insights to shape innovative, high-impact marketing programs Our Ideal Candidate Will Have Bachelor's degree in marketing, business, communications or related-field 6-8 years experience working in B2B marketing; some or all within a healthcare, health tech, or health-adjacent organization Experience with health plan marketing (to/with) Experience in marketing to employer benefit arena (employer and consultant ecosystem) Experience planning and launching successful enterprise B2B marketing programs, including one-to-one, one-to-few, and and one-to-many campaigns Excellent verbal and written communication skills Strong planning and project management skills The ability to be data-driven and assess the impact of all marketing activities The ability to follow-through with attention to detail Proven success working in a fast-paced, collaborative environment with the ability to pivot and problem solve Proven ability to build relationships with several cross-functional stakeholders, including Marketing, Sales, Revenue Operations, and Customer Success Familiarity with the sales cycle and how to build programs to acquire, nurture, and accelerate growth Proficiency in creating landing pages, executing email campaigns, and utilizing Marketo What We Offer Competitive salary Comprehensive medical, dental, vision, life, and disability benefits 401k match Monthly phone and wifi stipend for employees, annual ergonomic stipend Generous vacation policy, paid holidays and company-wide recharge days Equal paid parental leave for birthing and non-birthing parents Free cancer screening and prevention resources for employees and their adult dependents Base Salary Range: $100,000-130,000 The actual base pay is dependent upon many factors, such as: work experience, market data, skills, geographic location, and business need. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity and benefits. Color prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. Color conforms to the spirit as well as to the letter of all applicable laws and regulations. We are also committed to providing reasonable accommodations for qualified applicants with disabilities in our recruitment process. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 3 weeks ago

Wolters Kluwer logo
Wolters KluwerTampa, FL

$91,600 - $126,800 / year

If you are a problem-solver who is passionate about ensuring customers are delighted by how products look/feel/work and are looking for a new challenge (as well as an opportunity to make a real difference in how nursing students use our products to become ready for practice), we want to hear from you! We are looking for a Product Owner to help us in our mission to ensure that the students and faculty who use our Nursing Education digital products/platforms at our most strategic accounts realize the full value of our digital solutions by proactively managing relationships, resolving issues, and championing customer needs in product development. The Product Owner acts as both an advocate and advisor by aligning customer outcomes to business goals. This Product Owner will have responsibility for implementing best practices in coordinating the investigation and resolution of common customer issues/requests for key accounts. The Product Owner will develop a first-hand, in-depth knowledge of what these users value and what helps customers in their workflows, to ensure nursing students and instructors have what they need to ensure the best educational experience. The Product Owner will work directly with key customers to troubleshoot problems and manage internal and external communications. In addition, for a limited number of customers, this Product Owner will provide project management oversite of implementation of digital products. The Product Owner manages the customer relationship for identified accounts on their assigned digital products/platforms. While the Product Owner is not expected to make technology decisions or understand the detail of the coding, they must have sufficient understanding of technology issues as well as an in-depth understanding of the value each release brings to customers and how the release will work. This position will be closely aligned with the Product Management leadership in the ongoing development of our Enterprise Account strategy and will report to the Director of Product Development, Nursing. The Product Owner's primary responsibilities include: Developing a deep understanding of Nursing Education customers and their needs, particularly their day-to-day interactions with our digital products/solutions Coordinating with Product Management on customer interactions to ensure a shared, thorough understanding of customer needs and how they align to short- and long-term strategic goals Delivering clear, empathetic, and professional communication tailored to each key account, ensuring complex issues are explained effectively Tracking and reporting on customer satisfaction metrics at key partnership accounts Developing best product implementation strategies with for key customers, ensuring timely delivery and alignment with business objectives, including coordination with Digital Implementation Specialist and Integration Nurse team members for seamless onboarding to our products/platforms through structured planning, relationship management, stakeholder coordination, and proactive risk management Bringing excellent organizational skills and a laser-focus on customer service/insights to translate what customers have reported/requested into actionable/prioritized work for Agile/Scrum teams Owning the product development lifecycle/schedule by working with various Agile/Scrum teams to ensure that prioritized items are consumed/deployed in support of customer needs on the assigned products/platforms Being the "glue" in the product team who acts as a product's "subject matter expert" for coordinating the investigation and resolution of customer issues across cross-functional internal teams (including, but not limited to, Product Management, Technology, Content, Sales, Sales Enablement, and Customer Success/Support) Other Duties Performs other duties as assigned by supervisor. Job Qualifications Education: College degree (BA/BS) or equivalent experience required. Experience: At least 1-year experience in customer service/support, with exposure to digital product development (particularly with Agile/Scrum teams) or equivalent experience in working on products/solutions for educational/academic markets Other Knowledge, Skills, Abilities, or Certifications: Required: Superior communication and relationship management skills, including ability to facilitate customer communications (internal and external) and triage/troubleshoot customer escalations Demonstrated ability to remain professional and solution-oriented when managing time-sensitive or emotionally charged customer interactions, with a history of turning challenging situations into positive outcomes Strong project management skills, including ability to develop schedules, oversee work-in-progress, and implement risk mitigation strategies for efficient/effective solutions Ability to prioritize and act as a structured thinker who is able to see "the wood from the trees" Demonstrated experience coordinating cross-functional teams to reach/exceed goals Experience in implementing best practice/standards in support of customer issues Preferred: General knowledge of the Nursing Education market Experience with understanding Technology opportunities, constraints, and choices, and ability to articulate associated risks (and possible mitigation plans) Familiarity with Agile/Scrum principles and practices for Product Owners Exposure to digital products/solutions in the educational space (including testing/assessment products) Exposure to backlog software (e.g., Jira, VSO, Trello, Wrike) and communication applications (Slack, MS Teams, Salesforce, etc.) Travel Requirements Up to 10% travel required Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $91,600 - $126,800

Posted 1 week ago

General Atomics logo
General AtomicsPoway, CA

$90,930 - $162,788 / year

Job Summary General Atomics Aeronautical Systems, Inc. (GA-ASI), an affiliate of General Atomics, is a world leader in proven, reliable remotely piloted aircraft and tactical reconnaissance radars, as well as advanced high-resolution surveillance systems. This position typically reports to a senior program manager and is responsible for overseeing and coordinating proposal and executionary aspects of one or more USMC Sustainment project(s) and serves as a liaison between the project team, functional groups, engineering, and the customer on issues such as budget, scope and schedule requirements. Manages programs which have well defined program plans and delivery methodologies. Leads all phases of assigned program(s) from initiation through delivery. Assesses project issues/risks and develops solutions to meet proposal/contractual compliance, and customer-satisfaction goals and objectives. Typically accomplishes objectives through cross-functional teams. Responsible for decisions which have an impact on outcomes and future Sustainment contracts. DUTIES & RESPONSIBILITIES: Manage all phases of the program(s) from conceptualization through completion, including acquisition, planning, and managing technical performance to ensure quality, business, and financial objectives are attained. Influence, and coordinate the preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms/conditions of contract(s). Collaborate with project team and customer to expand services and potential business opportunities, participating with technical staff and/or Division/Group executive management to develop and implement current, annual, and long-term technical, schedule, quality, business, and financial objectives for the program(s). Develop and coordinate program plans or delivery methods which usually serve a single customer while being the customer interface for business development initiatives, contract negotiations, project coordination with counterpart program managers, and customer-funded contractual engagements. Manage project scope, deliverables, performance metrics and risk mitigation. Driver of proposal schedule, budget, cross-functional collaboration from initiation/development to delivery to meet compliance and submittal goals. Interact with internal and external representatives at various levels concerning resolution of technical and scheduling issues with preemptive action orientation for issue mitigation. Interpret processes and procedures to comply with DOD customer acquisition regulations and policies. Facilitate cross-functional IPTs and working groups to ensure coordinated planning and execution of contract deliverables. Exercise leadership and oversight of personnel supporting assigned project tasking, ensuring alignment with program objectives and standards. Maintain the strict confidentiality of sensitive information. Responsible for ensuring all laws, regulations and other applicable obligations are observed wherever and whenever business is conducted on behalf of the Company. Other duties as assigned or required. We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply. Job Category Program/Project Management Travel Percentage Required 0% - 25% Full-Time/Part-Time Full-Time Salary State California Clearance Level Secret Pay Range Low 90,930 City Poway Clearance Required? Desired Pay Range High 162,788 Recruitment Posting Title Program Manager - USMC Sustainment Job Qualifications Typically requires a Bachelors, Masters or PhD in engineering, science or a related technical field as well as nine or more years of progressively complex program administration experience. May substitute equivalent experience in lieu of education. Demonstrates technical expertise and application of program management principles, concepts, and practice as well as program management and leadership skills including organizing, planning, scheduling, and coordinating workloads to meet established deadlines or milestones. Must be able to develop solutions to problems that require coordination of technologies across program requirements. Strong communication, leadership, presentation, and interpersonal skills are required to enable an effective interface with other departments, all levels of management, professional and support staff, customers, potential customers, and government representatives. Customer focused, must be able to work on a self-initiated basis and in a team environment, and able to work extended hours and travel as required. Must possess: The ability to initiate, plan, and manage projects The ability to identify issues, analyze and interpret data and develop solutions to a variety of non-routine matters of diverse scope and nature Strong analytical, communication, documentation, presentation, and interpersonal skills The ability to work independently and lead in a team environment. Must be able to work extended hours and travel as required. Ability to obtain and maintain a DoD Secret Security Clearance is required. Desired Qualifications: Extensive knowledge of FAR Part 15 proposal development and TINA threshold compliance. The ability to effectively collaborate with cross-functional groups within the organization. Understanding and experience of sustainment contracts US Citizenship Required? Yes Experience Level Senior (8+ years) Relocation Assistance Provided? No Workstyle Hybrid

Posted 5 days ago

D logo
DuPont de Nemours Inc.Wilmington, DE
At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world's most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers Job Summary The Cybersecurity Program Manager - OT is responsible for developing, implementing, and managing long-term initiatives to strengthen the cybersecurity posture of the Operational Technology (OT) estate. This role drives strategic efforts across key domains including OT asset inventory, secure remote access, and the enablement of the Cyber Champions network. OT Cyber Security Strategy fosters cross-functional collaboration between IT, Automation & Process Control (A&PC), Operations, Incident Response, Vulnerability Management, and the broader Cyber Operations leadership. The position ensures alignment of cybersecurity standards and practices across diverse technical teams, enabling resilient and secure OT ecosystems. Facilitates cross-functional alignment with long-term strategic priorities and ensure transparency and coordination in the day-to-day execution of ongoing initiatives. You will also lead the development of Operational Technology (OT) cybersecurity standards, with a dedicated workstream focused on automation and process control. Spearhead the creation of a complementary audit strategy to ensure consistent implementation and compliance. Expand the scope into laboratory and R&D environments to apply the same level of cybersecurity rigor and reduce the overall attack surface. In addition to these core responsibilities, the OT Cybersecurity Program Manager will proactively monitor industry best practices and regulatory developments to ensure the organization's OT security strategy remains ahead of emerging threats. The role will also be instrumental in developing training programs and awareness campaigns tailored for OT stakeholders, fostering a culture of cybersecurity across all levels of the organization. The ideal candidate should be passionate about technology and innovation, with a proven track record of driving digital transformation initiatives in the manufacturing space. Please note this is an onsite position. Primary Duties & Responsibilities Collaborate with cross-functional teams to identify cybersecurity opportunities to leverage digital technologies and drive business value through our 'Operations Digital Excellence' program Develop and maintain a deep understanding of cybersecurity and Industry 4.0 trends / emerging technologies Identify, evaluate, and manage partnerships with external and internal technology teams (IT, ISC & A&PC) Define and execute program roadmaps that align with overall business goals Drive the development and delivery of cybersecurity products, including software applications, platforms, and services Oversee the lifecycle of OT cybersecurity products from ideation to launch and scale Monitor and report on program performance metrics, including migration, response, customer satisfaction, and adoption Design manage and execute tabletop exercises to practice cybersecurity responses and recovery at the production sites Education & Experience Required: Bachelor's Degree in Engineering, Computer Science, Cybersecurity or related field 8+ years of experience in manufacturing operations or IT support of operations, or in OT cyber security Proven track record of leading digital transformation initiatives and delivering successful digital products Knowledge and experience with: Industry 4.0 technologies and Cybersecurity standards such as NIST and IEC 62443 Design and installation of industrial computer networks including physical devices, device functionality and configuration, and network management. Process automation (DCS, PLC) and information management systems maintenance, installation, design and networking Cybersecurity considerations for process control networks, including knowledge of firewalls, threat vectors, and precautions. Services that assess, design, implement, and monitor the process control network security to enforce continued security protection. Tools that manage firewall rulesets and changes, user accounts and passwords, control rooms access Cybersecurity risk mitigation strategies for A&PC Systems Excellent communication, collaboration, and leadership skills Strong stakeholder management skills, able to sell the vision to key leaders in the organization Ability to work in a fast-paced environment and manage multiple projects simultaneously Self-motivated with a passion for innovation and continuous learning #LI-EH1 Join our Talent Community to stay connected with us! DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.

Posted 30+ days ago

M logo
McAfee Corp.California, MD

$142,040 - $233,345 / year

Job Title: Senior Technical Program Manager, MarTech Role Overview: As McAfee continues to evolve into a consumer-centric business, Technical Program Managers play a pivotal role in driving key Product and Engineering initiatives towards successful launches. This Senior Technical Program Manager will be an important member of our eCommerce Technical Program Management team supporting new AI driven features and product launches. You will report to the Director, Technical Program Management, eCommerce. This is a Hybrid position based in The United States. Candidates must be within a commutable distance to either our San Jose, CA, or Frisco, TX, offices. You will be required to come onsite from time to time for meetings to collaborate with executives and other team members. We are only considering candidates who are within a commutable distance to our locations and are not offering relocation at this time. About the role: Own and drive Marketing Technology (MarTech) related CRM, AdTech, eCommerce portfolio and other critical programs. Oversee the entire MarTech platform, segmentation, messaging functionality, conversion metrics, user experience, and integration with other systems like email, SMS, customer data platform, segmentation, and decision-making architecture. Manage issues and risks, create mitigation plans, escalate to appropriate stakeholders, and produce program reports for executive leadership. Ability to tackle complex challenges, think critically, work cross-functionally, and deliver innovative solutions. Conduct and mandate thorough testing to ensure the MarTech platform functions correctly and to identify potential issues before launch. Partner with engineering, UX, product and business leaders to help better prioritize and execute on AI based product, platform, and marketing strategy. Work with engineering, analytics, product management to define key performance Indicators to analyze marketing platform success. Experience managing programs with geographically dispersed teams. Oversee multi-channel and multi focus initiatives across the consumer organization. Manage third party requirements and interfaces with third party stakeholders, as necessary. Interface regularly with global and geo marketing teams to coordinate marketing campaigns and bring visibility to internal stakeholders. Provide guidance and mentoring to junior team members. About you: 9+ years of technical project or program management experience in driving consumer-centric applications with at least 5 years driving programs for MarTech, CRM, AdTech, eCommerce platforms. 5+ years of experience using project/portfolio management tools such as ClickUp, JIRA, Confluence, VersionOne, Asana, Monday.com or Smartsheet. Possess a proven track record of successfully implementing extensive and intricate migration or new technology stack programs spanning multiple quarters, geographical regions, and product lines. Leverages AI tools to be a force multiplier to execution. Must have experience analyzing data and being able to identify areas for improvement in the platform Experience with Adobe eCommerce Suite, Adobe Target, Adobe Analytics, Adobe Experience Manager, Adobe Experience Platform, Adobe Campaign Standard. Strong technical orientation and solid understanding of Product Development Life Cycle (PDLC). Strong negotiation, communication and conflict management skills with the ability to articulate concepts and rationale to stakeholders at all levels of the organization. Experience working with multiple global time zones. #LI-Hybrid Company Overview McAfee is a leader in personal security for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users' needs in an always online world, empowering them to live securely through integrated, intuitive solutions that protects their families and communities with the right security at the right moment. Company Benefits and Perks: We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Bonus Program 401k Retirement Plan Medical, Dental, Vision, Basic Life, Short Term Disability and Long-Term Disability Coverage Paid Parental Leave Support for Community Involvement 14 Paid Company Holidays Unlimited Paid Time Off for Exempt Employees 96 Hours of Sick Time and 120 Hours of Vacation for Non-Exempt Employees Accrued Each Year We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status. The starting pay range for this position is $142,040.00-$233,345.00. McAfee takes into consideration an individual's skillset, experience and location in making final salary determinations. For further details, please discuss with the Talent Acquisition Partner. Please click here to view and download the Job Applicant Privacy Notice, which applies to all McAfee job applicants who are residents of the state of California.

Posted 3 weeks ago

Intel Corp. logo
Intel Corp.Hillsboro, OR

$130,300 - $253,980 / year

Job Details: Job Description: The world is transforming - and so is Intel. Intel is a company of bold and curious inventors and problem solvers who create some of the most astounding technology advancements and experiences in the world. With a legacy of relentless innovation and a commitment to bring smart, connected devices to every person on Earth, our diverse and brilliant teams are continually searching for tomorrow's technology and revel in the challenge that changing the world for the better brings. We work every single day to design and manufacture silicon products that empower people's digital lives. Come join us and do something wonderful. Who we Are: As part of this team, you will help us grow our secure solution suite to meet U.S. Government requirements. The Intel Information Security organization is seeking a Multi-Project Wafer (MPW) Shuttle Program Manager. The candidate chosen for this role will manage a team of engineers working on design, architecture, and build secure classified infrastructure products to support USG operations. As a Multi-Project Wafer (MPW) Shuttle Program Manager you will play a pivotal role in overseeing and managing the execution of Multi-Project Wafer (MPW) Shuttles. The role involves strategic planning, risk management, and operational excellence to ensure seamless delivery of shuttles and high customer satisfaction. The successful candidate will work closely with cross-functional teams and subject matter experts from design database validation through packaged unit delivery, creating a collaborative environment to drive project success and continuous improvement. Key Responsibilities: Lead and execute multi-project shuttles across multiple Intel technologies, ensuring timely delivery and alignment with customer requirements. Develop and implement risk mitigation strategies to manage shuttle execution challenges. Enhance onboarding processes for first-time customers and streamline document management for ease of access and understanding. Optimize and Innovate strategies and BKMs for seamless execution of end-to-end Shuttle operations. Collaborate with and coordinate among multiple subject matter experts and cross-functional teams, including Tape-out, Frames, Fab, Die Prep, and Assembly teams, to ensure alignment and success in shuttle operations. Develop roadmaps and execute strategic objectives for future shuttle projects. Foster a customer-first attitude by maintaining strong relationships and delivering high-quality service. Qualifications: You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Experience listed below would be obtained through a combination of your degree, research and or relevant previous job and or internship experiences. Minimum Qualifications: US Citizenship. Ability to obtain and maintain an active US Government clearance (TS/SCI). Bachelor's with 4+ OR Master's with 3+ OR PhD with 1+ years experience and a degree in Engineering, Computer Science, or another STEM field of study. 3+ years experience of relevant experience in silicon design, engineering project management, semiconductor shuttle operations and/or a similar role. 3+ years experience risk management and operational planning. 3+ years experience project management skills. Preferred Qualifications: Active US Government Security Clearance. Bachelor's with 6+ OR Master's with 4+ OR PhD with 2+ years' experience and a degree in Engineering, Computer Science, or another STEM field of study. Familiarity with shuttle operations and Fab manufacturing processes Proven track record of enhancing operation excellence and working with cross-functional teams. Prior working experience with MPW / Shuttle or test chip design tapeout desired. Proven track record of technical leadership and project execution management in the complete life cycle of a Silicon on Chip (SoC) or similar products from definition to design and tape-out. Working fluency on process technology parameters, overall semiconductor manufacturing steps from design fracture through package assembly, process characterization, physical design rules/runset. Familiarity with database management for large, multi-site design projects. Working experiences of interfacing with process, design, and design automation teams. Good understanding of leading-edge process technologies, devices, and the interactions with circuit design. Familiar with SoC, CPU and custom (analog and digital) design styles, flows, tools, and methodologies. Familiar with EDA design software for VLSI layout and physical verification. Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams. Job Type: Experienced Hire Shift: Shift 1 (United States of America) Primary Location: US, Oregon, Hillsboro Additional Locations: US, Arizona, Phoenix, US, California, San Jose Business group: Intel Foundry strives to make every facet of semiconductor manufacturing state-of-the-art while delighting our customers -- from delivering cutting-edge silicon process and packaging technology leadership for the AI era, enabling our customers to design leadership products, global manufacturing scale and supply chain, through the continuous yield improvements to advanced packaging all the way to final test and assembly. We ensure our foundry customers' products receive our utmost focus in terms of service, technology enablement and capacity commitments. Employees in the Foundry Technology Manufacturing are part of a worldwide factory network that designs, develops, manufactures, and assembly/test packages the compute devices to improve the lives of every person on Earth. Posting Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Position of Trust N/A Benefits: We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here: https://intel.wd1.myworkdayjobs.com/External/page/1025c144664a100150b4b1665c750003 Annual Salary Range for jobs which could be performed in the US: $130,300.00-253,980.00 USD The range displayed on this job posting reflects the minimum and maximum target compensation for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific compensation range for your preferred location during the hiring process. Work Model for this Role This role will require an on-site presence. * Job posting details (such as work model, location or time type) are subject to change.

Posted 1 week ago

SunSource logo
SunSourceHouston, TX
SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America's leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. www.sun-source.com Launch Your Career in Industrial Sales! Grow Our Own (GO2) - Industrial Sales Development Program What is GO2? GO2 is our 12-to-18-month development program designed for recent graduates interested in a career in industrial sales. You will receive comprehensive training, hands on experience, and dedicated mentorship, preparing you to transition into a full-time sales role in an assigned territory. What You will Do Participate in structured training at one of our sales hubs. Receive ongoing mentorship and professional development. Provided in-depth product training. Learn full cycle outside sales skills. Work alongside experienced Account Managers on joint sales calls. Build relationships with new and existing customers. Solve real-world customer problems through technical and product solutions. What You will Need Associate degree or technical training in a related field. Bachelor's degree in Industrial Distribution, Engineering, Supply Chain, Sales, or related field (preferred). Coursework, training or certifications in Fluid Power, Fluid Process, or Fluid Conveyance (preferred). Internship or co-op experience in a sales/distribution or manufacturing environment (preferred). Mechanical interest and aptitude. Ability to start in Summer or Fall 2025. Willingness to relocate for training (12+ months) and for final placement at completion of program. Strong verbal and written communication skills with the ability to be outgoing, friendly, approachable and build relationships with peers and potential customers. Competitive in nature with a passion for winning and a commitment to delivering top results in a performance-based environment. What we Offer Competitive compensation package Relocation assistance (if applicable) Medical, dental, vision insurance + 401(k) Paid vacation and holidays Tuition reimbursement and ongoing training We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 30+ days ago

Q logo
QTS Realty Trust, Inc.Irving, TX
Who We Are: It's exciting to find yourself standing in a pivotal moment in time. It's even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers most strategic growth initiatives, positioning us at the forefront of today's dynamic digital transformation. As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world's most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone. QTS is Powered by People. People who play a vital role in our company's culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things. Who You Are: The Pre-Development Program Manager is primarily responsible for leading and managing the design, pre-construction and construction activities on a given project. The Program Manager will interact on a daily basis with Facilities, Contractors, Designers, Engineers, Commissioning Agents, Vendors, and Data Center Operations staff and should have both written and oral communication skills commensurate with this level of regular communication. What You Will Do: Oversee multiple projects on a campus(es) and maintain updated budgets, schedules, and status reports for each Create and communicate updates on development program & project status on a monthly basis suitable for executive level reviews. Effectively present information in a manner to support efficient decision making Work with QTS stakeholders, design, and construction teams to create a master development program for site(s), including a complete campus design solution and capital budget. Manage entitlement and permitting needs for each assigned site project(s) Implement and manage multi-phased site development plans to achieve time, budget, and quality standards in a predictable fashion. Continuously update a campus master plan to provide predictable statistics in a dynamic environment Write scopes of work for design, construction, commissioning services & participate in procurement and project cost estimates Evaluate and level pricing proposals for design, construction, and commissioning services Work closely with strategic procurement team on equipment procurement and delivery process Ensure appropriate submittals are coordinated with site stakeholders Monitor & create project budget/cost-to-date against overall project budget. Establish project schedules and manage teams to on-time completion Review change order requests from contractors and negotiate pricing Establish site construction security procedures in conjunction with site security team Develop plans for product deployment and review/communicate plans with QTS staff involved Collaborate with Sales Engineers and Product teams to aid in custom deal solutioning for prospective clients within the applicable schedule and budget for an assigned location. Establish and maintain relationships serving as liaison with key QTS stakeholders Represent QTS interests as leader in OAC meetings Create & build relationships that enhance QTS's ability to be a leader in creating the World's Most Valuable Data Center Real Estate Aid in due diligence efforts for potential new sites on an as-needed basis Work with the internal development team to enhance project management processes and protocols Other duties may be assigned. What You Will Need to be Successful: 6 or more years of professional experience in commercial real estate development practices and procedures, including management of Construction Management and Design Build project delivery methods from land acquisition through project close out Advanced knowledge with Microsoft Office suite, specifically PowerPoint for use in communicating program updates to executive level, and Excel to create and maintain site program & individual project budgets Be able to travel up to 50% of the time Nice To Have: MBA, Masters in Engineering, Management, or related field desirable Experience with delivery of mission critical data center facilities Extensive experience with management of MEP trades Knowledge Skill and Abilities You Will Need: Construction & Engineering Principles- Understanding of commercial construction practices, including design-build, lump sum, and construction management at risk (CMAR) project delivery methods. Data Center Infrastructure- Knowledge of mission-critical facility design, including power, cooling, and network infrastructure. Project Management Methodologies- Advanced knowledge of project lifecycle phases, risk management, scheduling, and cost control. Real Estate Development & Entitlement- Advanced knowledge of land development, permitting, and entitlement processes. Procurement & Contract Management- Experience in writing scopes of work, evaluating bids, and negotiating contracts with vendors, contractors, and commissioning agents. Financial Acumen- Ability to develop and manage capital budgets, forecast costs, and evaluate financial impacts of project decisions. Regulatory & Compliance Standards- Awareness of local, state, and federal regulations affecting construction and data center operations. Project Coordination & Execution- Ability to manage multiple concurrent projects while ensuring adherence to budgets, schedules, and quality standards. Communication & Presentation- Strong written and verbal communication skills to interact with executive leadership, technical teams, and external partners. Stakeholder Engagement- Ability to collaborate with cross-functional teams, including internal departments, contractors, and clients. Problem-Solving & Decision-Making- Capability to analyze complex challenges and implement effective solutions in a dynamic environment. Technical Proficiency- Competence in Microsoft Office (Excel, PowerPoint, Word) for budgeting, scheduling, and reporting. Negotiation & Conflict Resolution- Ability to review change orders, negotiate pricing, and mediate conflicts between project stakeholders. Leadership & Team Management- Ability to lead cross-disciplinary teams, coordinate efforts, and ensure alignment with corporate goals. Strategic Planning- Develop and execute multi-phased site development plans that align with business objectives. Adaptability & Resilience- Operate effectively in a fast-paced, evolving environment while managing shifting priorities. Attention to Detail- Ensure accuracy in project budgets, contracts, and compliance documentation. Time Management- Efficiently prioritize tasks to meet project deadlines and operational goals. Customer-Centric Thinking- Understand client requirements and collaborate on solutions that meet both business and operational needs. Travel & On-Site Supervision- Ability to travel up to 50% and oversee construction activities at various locations. TOTAL REWARDS This role is also eligible for a competitive benefits package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. This role is bonus eligible and may be eligible for equity. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim. The "Know Your Rights" Poster is included here: Know Your Rights (English) Know Your Rights (Spanish) The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

Posted 30+ days ago

Splash Financial logo
Splash FinancialCleveland, OH

$115,000 - $150,000 / year

ABOUT THE ROLE: Splash Financial is seeking a Sr Technical Program Manager to uplevel execution across our Product organization. You'll own end-to-end delivery for our most critical product initiatives, run and improve our Product Development Lifecycle (PDLC) and its core artifacts, and implement/maintain our product roadmap tooling so OKRs, initiatives, and status are clearly visible across teams. Partnering closely with product, engineering, design, and operations, you'll turn strategy into clear plans, manage dependencies and risks, and create the rhythms and standards that help us ship high-quality work faster. This is a highly visible role with direct impact on how effectively we deliver value to our customers. WHAT YOU'LL DO AT SPLASH: Own end-to-end project management for complex, cross-functional product initiatives-from initial scoping and planning through launch and post-release follow-up. Design, run, and refine our PDLC processes, including standard artifacts (e.g., problem statements, business cases, PRDs/requirements, experiment designs, launch plans, and post-launch reviews) that create clarity and alignment at each stage. Implement, administer, and continuously improve our product roadmap tool and workflows, maintaining a single source of truth that ties initiatives to OKRs, milestones, dependencies, and status. Build and maintain clear portfolio-level visibility (dashboards, reports, and cadences) into OKR progress and initiative health for product leadership and cross-functional stakeholders. Proactively identify and manage cross-team dependencies, risks, and blockers-facilitating decision-making and escalation to keep high-priority work on track. Standardize and continuously improve product delivery practices, tools, and templates so teams can execute with greater predictability, transparency, and quality. WHAT YOU'LL BRING TO SPLASH: Significant experience (typically 6+ years) in project or program management within a product/technology organization, ideally in fintech, financial services, or another highly regulated domain. Proven track record leading complex, cross-functional projects from ambiguity to launch, with clear examples of how you navigated dependencies, risk, and change. Hands-on experience running and improving a Product Development Lifecycle (or similar SDLC/PDLC framework), including ownership of key artifacts and stage gates. Strong familiarity with modern product and project methodologies (Agile, Kanban, hybrid approaches) and common tooling (e.g., Jira, Asana, Confluence) plus experience with at least one roadmap/portfolio tool (e.g., Productboard, Aha!, Jira Align, or similar). Comfort working with OKRs and metrics-you can connect business goals to initiatives, define meaningful milestones, and create reporting that leaders actually use. Excellent communication and stakeholder management skills; you're comfortable driving alignment across senior leaders and diverse teams, saying the hard thing with clarity and respect, and elevating others as you go. COMPENSATION: The base salary range for this role is $115,000 to $150,000 annually, based on market data and internal compensation practices. This role may also be eligible for a bonus component tied to individual and company performance. Final compensation will be determined by factors such as location, experience, and skill level.

Posted 2 weeks ago

Q logo
QTS Realty Trust, Inc.Hillsboro, OR
Who We Are: It's exciting to find yourself standing in a pivotal moment in time. It's even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers most strategic growth initiatives, positioning us at the forefront of today's dynamic digital transformation. As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world's most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone. QTS is Powered by People. People who play a vital role in our company's culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things. Who You Are: The Pre-Development Program Manager is primarily responsible for leading and managing the design, pre-construction and construction activities on a given project. The Program Manager will interact on a daily basis with Facilities, Contractors, Designers, Engineers, Commissioning Agents, Vendors, and Data Center Operations staff and should have both written and oral communication skills commensurate with this level of regular communication. What You Will Do: Oversee multiple projects on a campus(es) and maintain updated budgets, schedules, and status reports for each Create and communicate updates on development program & project status on a monthly basis suitable for executive level reviews. Effectively present information in a manner to support efficient decision making Work with QTS stakeholders, design, and construction teams to create a master development program for site(s), including a complete campus design solution and capital budget. Manage entitlement and permitting needs for each assigned site project(s) Implement and manage multi-phased site development plans to achieve time, budget, and quality standards in a predictable fashion. Continuously update a campus master plan to provide predictable statistics in a dynamic environment Write scopes of work for design, construction, commissioning services & participate in procurement and project cost estimates Evaluate and level pricing proposals for design, construction, and commissioning services Work closely with strategic procurement team on equipment procurement and delivery process Ensure appropriate submittals are coordinated with site stakeholders Monitor & create project budget/cost-to-date against overall project budget. Establish project schedules and manage teams to on-time completion Review change order requests from contractors and negotiate pricing Establish site construction security procedures in conjunction with site security team Develop plans for product deployment and review/communicate plans with QTS staff involved Collaborate with Sales Engineers and Product teams to aid in custom deal solutioning for prospective clients within the applicable schedule and budget for an assigned location. Establish and maintain relationships serving as liaison with key QTS stakeholders Represent QTS interests as leader in OAC meetings Create & build relationships that enhance QTS's ability to be a leader in creating the World's Most Valuable Data Center Real Estate Aid in due diligence efforts for potential new sites on an as-needed basis Work with the internal development team to enhance project management processes and protocols Other duties may be assigned. What You Will Need to be Successful: 6 or more years of professional experience in commercial real estate development practices and procedures, including management of Construction Management and Design Build project delivery methods from land acquisition through project close out Advanced knowledge with Microsoft Office suite, specifically PowerPoint for use in communicating program updates to executive level, and Excel to create and maintain site program & individual project budgets Be able to travel up to 50% of the time Nice To Have: MBA, Masters in Engineering, Management, or related field desirable Experience with delivery of mission critical data center facilities Extensive experience with management of MEP trades Knowledge Skill and Abilities You Will Need: Construction & Engineering Principles- Understanding of commercial construction practices, including design-build, lump sum, and construction management at risk (CMAR) project delivery methods. Data Center Infrastructure- Knowledge of mission-critical facility design, including power, cooling, and network infrastructure. Project Management Methodologies- Advanced knowledge of project lifecycle phases, risk management, scheduling, and cost control. Real Estate Development & Entitlement- Advanced knowledge of land development, permitting, and entitlement processes. Procurement & Contract Management- Experience in writing scopes of work, evaluating bids, and negotiating contracts with vendors, contractors, and commissioning agents. Financial Acumen- Ability to develop and manage capital budgets, forecast costs, and evaluate financial impacts of project decisions. Regulatory & Compliance Standards- Awareness of local, state, and federal regulations affecting construction and data center operations. Project Coordination & Execution- Ability to manage multiple concurrent projects while ensuring adherence to budgets, schedules, and quality standards. Communication & Presentation- Strong written and verbal communication skills to interact with executive leadership, technical teams, and external partners. Stakeholder Engagement- Ability to collaborate with cross-functional teams, including internal departments, contractors, and clients. Problem-Solving & Decision-Making- Capability to analyze complex challenges and implement effective solutions in a dynamic environment. Technical Proficiency- Competence in Microsoft Office (Excel, PowerPoint, Word) for budgeting, scheduling, and reporting. Negotiation & Conflict Resolution- Ability to review change orders, negotiate pricing, and mediate conflicts between project stakeholders. Leadership & Team Management- Ability to lead cross-disciplinary teams, coordinate efforts, and ensure alignment with corporate goals. Strategic Planning- Develop and execute multi-phased site development plans that align with business objectives. Adaptability & Resilience- Operate effectively in a fast-paced, evolving environment while managing shifting priorities. Attention to Detail- Ensure accuracy in project budgets, contracts, and compliance documentation. Time Management- Efficiently prioritize tasks to meet project deadlines and operational goals. Customer-Centric Thinking- Understand client requirements and collaborate on solutions that meet both business and operational needs. Travel & On-Site Supervision- Ability to travel up to 50% and oversee construction activities at various locations. TOTAL REWARDS This role is also eligible for a competitive benefits package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. This role is bonus eligible and may be eligible for equity. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim. The "Know Your Rights" Poster is included here: Know Your Rights (English) Know Your Rights (Spanish) The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

Posted 30+ days ago

W logo
White Cap Construction SupplyPhiladelphia, PA
A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. White Cap is hiring immediately for our Account Manager- Accelerated Sales Program! Do you want to help build America's skyline and your own future? White Cap is North America's leading distributor for professional contractors. We supply everything contractors need to build our nation's remarkable construction projects, including stadiums, roads, bridges, highways, residential housing, and more. Our Accelerated Sales Program is designed for sales professionals outside our industry to quickly accelerate their sales career. For an exciting opportunity to join our sales team, apply today! Why join the Accelerated Sales Program at White Cap? The Accelerated Sales Program is a comprehensive, sales-specific training program designed to fast-track the growth and development of new Outside Sales Representatives/Account Managers. Participants will work closely with White Cap sales leaders in a 6-12 month program to develop the skills, customer and supplier relationships, and knowledge needed to be successful in outside sales. An Account Manager- Accelerated Sales Program… Participates in classroom, independent study, and on-the-job training to learn the White Cap's business model, products, vendors, customer needs, jobsite environment, systems, competitors, pricing, sales approach, and selling skills. Prepares and executes account plans. Sells White Cap value proposition and products. Learns about making effective jobsite or office sales calls by riding along with the District Sales Manager or experienced Account Managers. Enters and processes customer orders. Performs other duties as assigned. This position requires operation of a company vehicle or a personal vehicle and such operation is done consistently more than 80% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report. Preferred Qualifications Bachelor's degree in business, marketing, or related field or one to two years of sales or related field experience Strong communication skills and comfortable interacting with team members Requires strong self-governance, a proactive approach, personal accountability, and independence. Competitive nature with a drive to succeed Goal-oriented with personal accountability to deliver on metrics Open to feedback and willing to take action to improve performance Demonstrated ability to plan and organize daily activities Spanish language proficiency If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.

Posted 30+ days ago

Zoox logo
ZooxFoster City, CA

$205,000 - $284,000 / year

The Program Management Office (PMO) at Zoox is responsible for driving cross-functional program planning and execution at the highest level. We partner with leaders from across the company in vehicle development, system design, software engineering, manufacturing, fleet operations, and business functions to develop and deliver major corporate milestones on the path to launch, and beyond. Our program managers contribute to the end-to-end success of technical, integrated product milestones involving both of our vehicle platforms - the Toyota Highlander test fleet and Zoox's purpose-built robotaxi. The Autonomy and Product SW Technical Program Manager (TPM) in PMO is an experienced cross-functional program management leader who will be responsible for planning and executing technical and integrated product milestones for our vehicle platforms. This person will work on programs to develop, validate, and improve our autonomous driving system, ultimately enabling the Zoox robotaxi to serve riders in a rapidly expanding operational design domain. This person will also be responsible for integration of Zoox's cloud software systems, which include customer-facing products as well operational tooling. In this role, you will: Partner with a wide range of department managers to translate the top-down corporate strategy and milestones into detailed technical roadmaps, timelines, and deliverables Influence key decisions working cross-functionally across engineering, product, operations, and strategy to reach the right outcomes Establish standard reports to provide concise and effective communications to key stakeholders on program status, issues/risks, and accomplishments Define, develop, and track new KPIs and other methods to measure performance that best translate progress towards goals Ensure program goals are aligned with business objectives; build and sustain momentum among cross-functional TPMs and workstreams towards delivering on time and on target Maintain a strong technical understanding of our vehicle platforms, software development lifecycle, safety clearance process, and test operations Qualifications BS or MS degree in an engineering discipline or equivalent experience 8+ years of experience in engineering, program management, or management consulting with a focus on product development Success in leading complex cross-functional technical programs from start to finish Comfortable leading through ambiguity and enabling teams to perform in this environment Excellent written, presentation, and verbal communication skills are a must Proficient in using program management tools such as Jira Bonus Qualifications Experience with autonomous vehicles, robotics or other complex, safety-critical systems Experience with developing from scratch and scaling engineering or operational processes Experience in a high-growth company $205,000 - $284,000 a year Base Salary Range There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position. Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance. About Zoox Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We're looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team. Follow us on LinkedIn Accommodations If you need an accommodation to participate in the application or interview process please reach out to [email protected] or your assigned recruiter. A Final Note: You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 30+ days ago

Orion Advisor Solutions logo
Orion Advisor SolutionsLehi, UT

$94,869 - $146,945 / year

About this Opportunity: As a Senior Client Experience Program Manager, you will lead and manage our Net Promoter Score (NPS) program and drive client experience improvements. As a champion for our clients, you will ensure their voices are heard and their feedback is used to shape our roadmap and deliver exceptional experiences. You will have a proven ability to drive measurable improvements in client satisfaction, such as increasing NPS scores and reducing churn. You will be responsible for the end-to-end management of the NPS program, including data collection, analysis, reporting, and action planning. You will translate data insights into compelling strategies and programs, advocating for their adoption across the organization. You will collaborate with cross-functional teams to implement these programs, proactively identify and solve complex client experience problems, and enhance the overall client experience. For External Candidates: Candidates must work in-office at one of the following locations for at least 3 days per week: Omaha, NE; Berwyn, PA or Lehi, UT. For Internal Candidates: All internal employees, regardless of their current work arrangement (remote or in-office), are encouraged to apply. In this role, you'll get to: Own and manage all aspects of the Net Promoter Score (NPS) program, including survey design, deployment, data analysis, and reporting Establish and track key performance indicators (KPIs) related to client satisfaction and NPS performance Develop and implement strategies to improve NPS scores and overall client satisfaction, aligning with Orion's commitment to delivering exceptional client experiences Analyze NPS data to identify key trends, drivers of satisfaction and dissatisfaction, and areas for improvement across Orion's suite of products and services Translate data insights into compelling strategies and programs designed to enhance the client experience Develop business cases and persuasive presentations to advocate for these strategies, securing buy-in from key stakeholders and leadership Partner with cross-functional teams, including product, engineering, sales, marketing, and customer support, to ensure alignment and drive action on client feedback, fostering a client-centric culture across Orion Collaborate with stakeholders to implement client experience improvement programs, ensuring that client feedback is integrated into Orion's strategic roadmap Act as a client advocate, ensuring that client feedback is incorporated into decision-making processes across all levels of the organization Build strong relationships with key stakeholders across the organization, fostering a collaborative approach to client experience management Proactively communicate NPS results and insights to relevant stakeholders, ensuring transparency and facilitating informed decision-making Ensure that stakeholders have the information they need to make informed decisions about client experience, empowering them to prioritize client satisfaction in their respective roles Stay abreast of industry best practices and emerging trends in client experience and NPS programs, ensuring Orion's program remains cutting-edge and effective Identify opportunities to enhance the NPS program and drive continuous improvement, leveraging innovative approaches to gather and analyze client feedback Develop and maintain documentation related to the NPS program, ensuring knowledge sharing and consistency in program execution Develop and manage the budget for the NPS program, ensuring efficient allocation of resources and tracking program expenses. We're looking for talent who: Has a minimum of 7 years of experience in program management, client experience, or a related field, preferably within the financial services industry Has a minimum of a Bachelor's Degree in Business, Marketing, or related field Has proven experience managing and administering NPS programs, demonstrating a deep understanding of the methodology and its application Has experience with NPS vendors such as Medallia, CustomerGauge, or similar platforms, including survey design, deployment, and data analysis Possess strong analytical and data interpretation skills, with the ability to extract meaningful insights from complex data sets Possess excellent communication, interpersonal, and presentation skills, capable of effectively conveying information to diverse audiences and influencing decision-making Has ability to work independently and as part of a team, demonstrating initiative and collaboration in a dynamic environment Has experience with CRM systems and survey tools, with a preference for familiarity with tools relevant to the financial services sector Preferably has a certification in Program Management (PMP, PgMP, CAPM) Possess strong project management skills with the ability to manage multiple projects simultaneously, effectively prioritizing tasks and meeting deadlines Owns and manages relationships with stakeholders directly and work effectively with people at all levels in an organization #LI-AP1 #LI-Onsite #LI-Hybrid Salary Range: $94,869.00 - $146,945.00 The pay listed in this posting indicates the estimated pay at the time of this posting; however, may vary depending on geographic location, job-related knowledge, skills, and experience. In addition, Orion offers a competitive benefits package which includes health, dental, vision, and disability coverage on day one, 401(k) plan with employer match, paid parental leave, pet benefits including pawternity leave and pet insurance, student loan repayment and more. About Us At Orion, we achieve our best work when we support one another, staying personally accountable to each other and the clients we serve. We create a welcoming environment where everyone is respected, valued, and heard. Our commitment to create raving fans ensures we consistently exceed client expectations. Thinking differently is in our DNA-we innovate always, push boundaries, and reject the status quo to deliver transformative outcomes. Together, we support one another and see it through to success, driving our collective achievements and those of our clients.

Posted 30+ days ago

ICF International, Inc logo
ICF International, IncLos Angeles, CA

$88,817 - $150,989 / year

Title: Program Manager- Multifamily Energy Efficiency Programs Location: Remote California - candidates must be located in the Los Angeles metro area to be considered Ready to make a difference? ICF is growing its energy program implementation team to support new and existing contracts in the multi-family residential sector. Our clients include energy utilities, recognizable Fortune 500 corporations, and a variety of Federal, State, and local governmental agencies. We are seeking a Program Manager to provide critical project management services for utility-sponsored energy efficiency programs focused on the multifamily residential market. Why you will love working here: Quality of life: Flexible workplace arrangements, work-life balance Investment of the community: Donation matching, volunteer opportunities Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan And many, many more (Ask your recruiter for more details!) What you will be doing Assist with the management of utility project performance including financial management, contract deliverables, strategic planning, quality assurance, and operational efficiencies. Internal staff coordination of project including, but not limited to, internal portfolio reviews, and working with internal program leads to ensure minimum targets are met. Collaborate with a multi-functional project team comprised of technical/engineering, operations, account management and marketing specialists (including ICF internal staff and subcontractors) to ensure timely and professional completion of all tasks and achieve specific program goals and objectives. Monitor regulated performance metrics and ensure accurate forecasting and reporting of metrics to client. Manage budgets and resources to meet financial targets. Proactively develop solutions to adjust to changing market conditions and consistently deliver on client goals. Review and edit deliverables to clients including monthly progress reports, quarterly presentations, and semi-annual regulatory reports. Attendance of meetings at the LA County ICF office at least once a month and quarterly, as well as occasional conference and event travel. What you need to have (minimum qualifications) Bachelor's degree in Business, Environmental Sciences, Energy, Public Policy (or applicants can substitute one year of related experience for one year of education) 4+ years of experience developing and managing successful energy efficiency programs, preferably within the multifamily sector and/or related experience 1+ years of experience managing annual operational budgets What we would like you to have (preferred skills) Proficiency in MS Office Applications (Word, PowerPoint, Outlook, and Excel). Proficiency in using CRM (Customer Relationship Management) systems such as Salesforce or similar. Knowledge of electric and gas energy efficiency equipment including lighting, HVAC (Heating Ventilation & Air Conditioning), and water heating. Experience working with trade ally networks such as mechanical and electrical contractors. Familiarity with California legislative/regulatory energy policy for the residential sector. Experience using project management tools (Teams, SharePoint, Planner, Gantt Charts, and MS Project). PMP (Project Management Professional) certification. #indeed #LI-CC1 Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range- There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $88,817.00 - $150,989.00 California Remote Office (CA99)

Posted 30+ days ago

Cohere logo
CohereNew York, NY
Who are we? Our mission is to scale intelligence to serve humanity. We're training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what's best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products. Join us on our mission and shape the future! We are seeking a dynamic and detail-oriented Strategic Marketing Program Operations Manager to architect, execute, and scale high-impact marketing initiatives. This role is pivotal in driving cross-functional alignment, operational excellence, and measurable impact across campaigns (paid, owned, earned), product launches, events, and brand initiatives. About the Role As a founding member of the Marketing Operations and Program Management team, you will act as both a strategic leader and tactical execution expert, ensuring seamless collaboration between stakeholders, service providers, and internal teams while maintaining accountability on delivering programs that accelerate growth and innovation. Key Responsibilities: Full Project Management Lifecycle Ownership: Initiation: Define program scope, objectives, and success metrics in collaboration with stakeholders, ensuring alignment with business goals. Planning: Develop detailed project plans, timelines, and resource allocation, leveraging tools like Asana, Linear, and Notion. Create risk mitigation strategies and contingency plans. Execution: Lead cross-functional teams (Product, Brand, Campaign, Growth, Sales, Legal, and external agencies) to deliver campaigns, launches, and initiatives on time and within budget. Monitoring & Control: Track progress against milestones, identify bottlenecks, and proactively resolve issues. Manage stakeholder communication and escalate risks as needed. Closure: Ensure seamless handoff of deliverables, conduct post-mortem analyses, and document lessons learned to refine future programs. Strategic Program Leadership: Design and execute end-to-end marketing programs (e.g., product launches, integrated campaigns, events, partnerships) that drive engagement, acquisition, adoption, and brand loyalty. Develop playbooks, workback schedules, and governance frameworks (e.g., DACI/RACI) to standardize processes, operational cadence, and ensure accountability. Cross-Functional Orchestration: Partner with internal teams and external partners to align priorities, streamline workflows, and resolve dependencies. Serve as the primary point of contact for program updates, risk management, and executive reporting. Oversee the Marketing intake process, reviewing, triaging, and managing requests effectively. Operational Excellence: Implement scalable processes, tools, and analytics dashboards to optimize campaign execution, measurement, and iteration. Design and implement change management and enablement frameworks to drive continuous optimization of marketing programs, team workflows, and business continuity. Proactively identify opportunities for improvement, foster a culture of adaptability, and ensure seamless transitions during organizational or strategic shifts. Manage vendor relationships, budgets, and compliance (e.g., legal reviews, promotional guidelines) to ensure fiscal discipline and operational rigor. Share expertise in project management and production best practices to foster innovation, accountability and continuous improvement in workflows and collaboration. Performance & Innovation: Track KPIs (e.g., ROI, engagement, conversion) and leverage data to refine strategies, optimize spend, and maximize impact. Champion creativity and experimentation, integrating emerging technologies (e.g., AI tools) to enhance marketing efficiency and user engagement. Storytelling & Stakeholder Alignment: Craft compelling narratives for internal and external audiences, presenting program progress and outcomes to stakeholders, leadership, board and partners. Bridge technical innovation with human-centric/AI marketing, ensuring Cohere's voice resonates globally. Qualifications 5-8+ years of experience in marketing program/project management, with a proven track record of leading complex initiatives from inception to completion. Expertise in full project lifecycle management (initiation, planning, execution, monitoring, closure) and methodologies (Scrum, Kanban, Agile, Waterfall, hybrid). PMP certified. Strong command of project management tools (e.g., Asana, Linear, and Jira) and collaboration platforms. Experience using design-centric tools such as Figma, Miro, or Mural to conceptualize complex project lifecycle management delivery. Demonstrated ability to manage cross-functional teams, resolve conflicts, and drive alignment in fast-paced and highly-matrixed environments in B2B enterprise/Saas/AI companies. Analytical mindset with proficiency in data-driven decision-making and marketing analytics tools (e.g., Google Analytics, Marketo, Salesforce, Looker Dashboards). Exceptional communication, presentation, and stakeholder management skills. Passion for AI, innovation, and building inclusive, user-centric experiences. Bonus: Experience in M&A integration, design/creative/campaign operations, or scaling early-stage marketing teams If some of the above doesn't line up perfectly with your experience, we still encourage you to apply! We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs. Full-Time Employees at Cohere enjoy these Perks: An open and inclusive culture and work environment Work closely with a team on the cutting edge of AI research Weekly lunch stipend, in-office lunches & snacks Full health and dental benefits, including a separate budget to take care of your mental health 100% Parental Leave top-up for up to 6 months Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend ️ 6 weeks of vacation (30 working days!)

Posted 3 weeks ago

Q logo
QTS Realty Trust, Inc.Irving, TX
The Maintenance Program Manager will be responsible for coordinating with site teams across QTS to build and maintain sustainable processes, procedures, and reporting around our preventative maintenance program. This information will be captured in existing database systems (such as ServiceNow) and made visible up through management levels - providing a unified understanding of all aspects of data center maintenance. RESPONSIBILITIES, other duties may be assigned. Responsible for the administration and implementation of the QTS maintenance program. Maintain and update all current maintenance definitions in a timely manner. Work with new sites to build out a cohesive maintenance program. Manage the Operations Excellence program, to include planning, execution and reporting for all Operational Assessments. Simplify reporting and improve accuracy of information to manage & present data for monthly, quarterly, and annual reporting, along with other key strategic meetings. Continually assess our CMMS platform; make suggestions for continued growth. Develop/improve metrics to ensure maintenance program success. Support EOL equipment reporting. BASIC QUALIFICATIONS Bachelor's Degree in Engineering or similar discipline, or equivalent professional experience Five or more years of professional experience in data center or other maintenance role Four years of managerial experience (military service included) Proven communication skills & leadership attributes Experience managing maintenance programs on a large scale Ability to travel up to 50% US Citizenship for this position is required by law due to federal customer contracts KNOWLEDGE, SKILLS AND ABILITIES Excellent written and verbal communication skills Exhibits excellent interpersonal skills with all levels of the organization Uses organizational skills to determine prioritization and appropriate multitasking Focuses on scope, tone, and quality of processes and their respective documentation, as well as the associated goals, priorities, deadlines, and weaknesses Performs necessary and timely follow-up, escalating appropriately if necessary TOTAL REWARDS This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. This position is bonus eligible. BASIC QUALIFICATIONS Bachelor's Degree in Engineering or similar discipline, or equivalent professional experience Five or more years of professional experience in data center or other maintenance role Four years of managerial experience (military service included) Proven communication skills & leadership attributes Experience managing maintenance programs on a large scale Ability to travel up to 50% US Citizenship for this position is required by law due to federal customer contracts KNOWLEDGE, SKILLS AND ABILITIES Excellent written and verbal communication skills Exhibits excellent interpersonal skills with all levels of the organization Uses organizational skills to determine prioritization and appropriate multitasking Focuses on scope, tone, and quality of processes and their respective documentation, as well as the associated goals, priorities, deadlines, and weaknesses Performs necessary and timely follow-up, escalating appropriately if necessary TOTAL REWARDS This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. This position is bonus eligible. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim. The "Know Your Rights" Poster is included here: Know Your Rights (English) Know Your Rights (Spanish) The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

Posted 3 weeks ago

Nvidia logo

Senior Customer Program Manager - AI And Cloud Platforms

NvidiaSanta Clara, CA

$192,000 - $304,750 / year

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Job Description

We are seeking a Senior Customer Program Manager to support the planning and execution of technical and operational programs for key partners and maintain strong customer relationships. As a key member of the Customer Program Management Team, this role will drive collaboration with major enterprise customers, cloud service providers, and Tier-1 partners. The ideal candidate will bring strong technical program management expertise, a solid engineering background, and the ability to thrive in fast-paced environments while ensuring successful outcomes for both internal teams and external collaborators.

What You'll Be Doing:

  • Define and manage program schedules, deliverables, and turning points aligned with customers and partners roadmaps and requirements.

  • Translate customer requirements into actionable tasks for all functional teams, driving timely issue resolution across engineering, quality, logistics, and sales.

  • Provide horizontal leadership to drive cross-functional program execution, managing high priority issues/concerns, and coordinating globally dispersed teams to ensure clear alignment on objectives.

  • Act as the primary customer interface, facilitating program kick-offs, technical discussions, design reviews, issues/bug tracking and resolution, customer qualification/validation efforts, and status updates throughout the product lifecycle.

  • Drive program execution from design through production deployment, ensuring on-time delivery, quality, and customer acceptance.

  • Provide ongoing post-deployment sustaining support, serving as case manager for high priority concerns

  • Monitor factory production schedules, collaborating with suppliers and distributors to resolve issues and meet hardware delivery timelines

  • Proactively communicate program health, risks, and key issues to both customers, internal partners, and leadership (Hardware, Software, Operations, Business, Quality, Sales, and Product Teams), ensuring transparency and alignment.

What We Need to See:

  • Bachelor's or master's degree in computer science, Engineering, or a related field, or equivalent experience.

  • 12+ years of program/project management experience in the Cloud providers, IT, automotive, or embedded systems industries

  • Strong technical background in hardware and/or software product development with experience working closely with cloud and AI solution providers

  • Consistent track record of leading complex, global programs through full development lifecycles into deployment and production.

  • Excellent program management, communication, and organizational skills with the ability to prioritize issues and drive cross-functional alignment.

  • Consistent track record to coordinate with global teams and navigate multi-cultural, multinational business environments.

  • Excellent interpersonal skills with the ability to distill complex technical concepts for diverse technical and non-technical audiences, from engineers to executives.

  • Willingness to travel as required (up to 10%), and thrive in fast-paced, dynamic environments

Ways to Stand Out from the Crowd:

  • Track record running end-to-end hardware and software product development in industries such as automotive, datacenter/server, or cloud service providers

  • Prior experience in graphics and/or cloud datacenter development/deployment

  • Strong leadership in matrixed collaboration, conflict resolution, and consensus-building.

  • Proven expertise in leading all aspects of production schedules, optimizing line yields, and resolving sophisticated field quality challenges.

  • Strong background thriving in dynamic, high-growth environments, with proven adaptability to obscurity, rapid change, and matrixed team structures.

With competitive salaries and a generous benefits package, we are widely considered to be one of the world's most desirable employers! We have some of the most forward-thinking and hardworking people in the world working for us and, due to outstanding growth, our best-in-class engineering teams are rapidly growing. If you're a creative and autonomous person with a real passion for technology, we want to hear from you.

Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 192,000 USD - 304,750 USD.

You will also be eligible for equity and benefits.

Applications for this job will be accepted at least until December 25, 2025.

NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

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