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Program Manager IV
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Job Description
Location: Cupertino, CA
Introduction:
We are seeking a dynamic and strategic Program Manager to drive the integration and execution of Small & Medium Business (SMB) initiatives within our Retail ecosystem. The ideal candidate will be a proactive leader, adept at managing complex programs, fostering cross-functional alignment, and using data-driven insights to influence senior leadership. This role requires a high degree of independence and strategic problem-solving to enhance both our customer and employee experiences.
Required Skills & Qualifications (Must-have qualifications that candidates must meet to be considered)
- 7 years of experience in program management or management consulting, leading initiatives across complex, cross-functional teams.
- Experience working with the Small & Medium Business (SMB) sector, ideally within a retail environment.
- Proven ability to drive alignment across diverse partner groups, including corporate and field organizations, while effectively influencing senior leadership with a clear articulation of strategic vision and program impact.
- Applicants must be able to work directly for Artech on W2.
- Prior work experience at the client or in the client's industry.
Preferred Skills & Qualifications (Nice-to-have skills but are not required)
- Familiarity with field sales organizations and direct-to-customer sales models.
Day-to-Day Responsibilities (key tasks and expectations for the role)
- Program Leadership: Drive the SMB program's management system, from strategic planning to action tracking. Lead key meetings, including weekly working sessions and business cases, and support preparation of senior leadership reviews, ensuring they are productive and outcome-oriented.
- Operational Excellence: Maintain rigorous program documentation, including accurate trackers and professional, error-free communications. Independently manage and triage urgent requests based on strategic priorities.
- Strategic Integration: Lead the integration of SMB efforts across Retail. Develop and implement frameworks to embed program goals into workflows and align priorities across various teams.
- Stakeholder & Risk Management: Collaborate with cross-functional partners to align priorities and manage program risks, dependencies, and budgets for seamless execution. Proactively align with stakeholders on key decisions.
- Data/Business-Driven Influence: Articulate compelling, data/business-driven narratives to highlight program impact, engage technical and field teams, and influence senior leadership.
Company Benefits & Culture
- Competitive compensation package.
- Opportunity to work in a dynamic and innovative environment.
- Comprehensive benefits including health, dental, and vision insurance.
For immediate consideration please click APPLY to begin the screening process with Alex.
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