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Account Manager- Accelerated Sales Program-logo
Account Manager- Accelerated Sales Program
WCM White Cap ManagementAlbuquerque, New Mexico
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. Job Description / Qualifications Job Summary Responsible for participating in structured Accelerated Sales Program to gain sales knowledge, know-how and expertise to enable success as an Account Manager. Major Tasks, Responsibilities and Key Accountabilities Engages in classroom, independent study and on-the-job training to learn the company’s business model, products, vendors, customer needs, job site environment, systems, competitors, pricing, sales approach and selling skills. Generates viable sales leads and prospects through use of Dodge Pipeline, sales events, job site visits, networking, vendor events, etc. and analyze. Makes outbound business development phone calls. Prepares and executes account plans. Sells White Cap value proposition and products. Learns about making effective jobsite or office sales calls by riding along with the District Sales Manager or experienced Account Managers. Enters and processes customer orders. Seeks and responds to performance feedback. Nature and Scope Works in compliance with established procedures and/or protocols. Identifies and resolves readily identifiable, clearly defined problems. Demonstrates skill in data analysis and techniques by resolving missing/incomplete information and inconsistencies/anomalies in routine research/data. Nature of work requires general supervision; exercises judgment. May be paired with a mentor. Work typically involves regular process checks or review of output by a coworker and/or supervisor. May provide general guidance/direction to or train junior level support or professional personnel. Work Environment Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors, such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Typically requires overnight travel less than 10% of the time. Education and Experience Typically requires BS/BA in a related discipline. Certification may be required in some areas. Generally 0-2 years of experience in a related field OR MS/MA and generally 0-1 year of experience in a related field. Preferred Qualifications Bachelor’s degree in Business, Marketing, or related field or one to two years of sales or related field experience preferred. Strong communication skills and comfortable conversing with team members. Requires strong self-governance, proactive approach, personal accountability, and increasing independence. Competitive nature with a drive to succeed. Goal oriented with personal accountability to delivering on metrics Open to feedback and willing to take action to improve performance Demonstrated ability to plan and organize daily activities. If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

Posted 30+ days ago

Early Career Insurance Account Manager Training Program-logo
Early Career Insurance Account Manager Training Program
Marsh McLennanTallahassee, Florida
Company: Marsh McLennan Agency Description: Insurance Account Manager Training Program Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Account Manager Trainee at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Account Manager Trainee on the AMPD team, you’ll learn the workflows and best practices of the customer service side of the insurance industry. In training you will learn to route policy documents and client notices. You must develop a working knowledge of insurance carrier websites and how to navigate them for necessary information. You will follow up with carriers for pending policy coverage changes and cancelations. You’ll learn how to review renewal policies and endorsements for quality assurance. You will also be taught how to obtain loss history and how to issue insurance certificates. In addition to leaning the service side of the insurance industry, you will also go through a series of professional development trainings. Our future colleague. We’d love to meet you if your professional track record includes these skills: College degree or some combination of education and comparable work experience preferred Analytical problem-solving capabilities with a certain level of energy to carry out assignments via computer work. Strong accuracy and attention to detail with a degree of cautiousness, as well as a desire to follow procedure. Strong organizational and time management skills with the discipline to stay on-task. These additional qualifications are a plus, but not required to apply: Intermediate computer skills including Word, Outlook & Excel Currently hold, or be able to obtain with 90 days, a Florida 4-40 license and/or 2-20 license We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Health Insurance 401k Professional development opportunities On-site Six week paid parental leave for the birth or adoption of a child Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma/ https://www.facebook.com/LifeatMMA https://www.linkedin.com/company/marsh-mclennan-agency/ Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAcampus #MMABI #LI-Onsite

Posted 3 weeks ago

Day Habilitation Program Manager-logo
Day Habilitation Program Manager
Salvation Army CareersYuba City, California
The Salvation Army Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. BASIC PURPOSE The purpose of the Day Habilitation Program Manager is to manage the outreach, engagement, implementation and evaluation of Enhanced Care Management services. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide direct supervision of Day Habilitation staff including but not limited scheduling and evaluating employees Ensure compliance of Day Habilitation services according to internal policies and contractual terms Manage Day Habilitation outreach and engagement activities. Manage assigned cases actively receiving Day Habilitation services Manage case management and service coordination workflows Conduct intake and program eligibility for Day Habilitation Services Manage cases actively receiving Day Habilitation Services Conduct case management and provide service coordination Develop and monitor individual day habilitation plans Provide transportation for community participation and service navigation Coordinate and facilitate group sessions Advocate for assigned participants to respective outside agencies Organize and facilitate meetings with key stakeholders involved in the execution of care coordination/case management programs Actively participate in all collaborative partnerships as assigned by supervisor Coordinate medical referrals in coordination with contracted managed care plans Participate in weekly case conference meetings Participate in program and agency trainings as assigned Maintain accurate participant records in various information management systems; and generate reports as requested Maintain and execute confidential information according to HIPPA standards Maintain a highly detailed and organized filling system Ensure intake procedures utilize harm reduction and housing first principles Check and respond to emails and voicemails on a regular basis Adhere to confidentiality standards Other duties as assigned KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS Ability to speak and write the English language at a high and professional level High degree of confidentiality Able to endorse and promote The Salvation Army’s mission Minimum three (3) years of social service/work experience preferred Basic computer skills required; electronic medical record (EMR) experience preferred Computer literate, in Windows environment (Microsoft Office), Publisher, Excel and Outlook preferred Excellent communication skills, both written and verbal. Excellent and professional telephone etiquette and presence Excellent organizational skills Strong ability to utilize a high level of time management and handling multiple tasks CERTIFICATES, LICENSES, REGISTRATIONS Bachelor’s degree in Social Work, Business Administration, Human Services, Management or minimum of 3-4 year's experience in social work, homeless service management, human resource management, healthcare management/administration or related field Must possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicle Must be 21 years or older Authorize The Salvation Army to add name to the CA DMV Pull Notice Program Complete The Salvation Army vehicle course training PHYSICAL REQUIREMENTS: Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis Ability to grasp, push, and/or pull objects Ability to reach overhead Ability to operate telephone Ability to lift up to 25-40 lbs. Ability to operate a computer Ability to process written, visual, and/or verbal information Ability to operate basic office equipment and tools PC, Fax Machine, Telephone, Calculator, Copier, Printer. Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.

Posted 30+ days ago

IT Security Awareness Training & Education (SATE) Program Manager-logo
IT Security Awareness Training & Education (SATE) Program Manager
AEG WorldwideLos Angeles, California
Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! Job Summary The Security Awareness Training & Education (SATE) Program Manager leads the development and execution of global security education initiatives to foster a culture of security awareness. This role partners with IT, HR, Legal, and business units to design and deliver engaging, effective training programs that promote secure behaviors and reduce organizational risk. Reporting to the CISO, the position requires strong communication skills, cybersecurity knowledge, and expertise in adult learning. Essential Functions Training Content Development & Delivery: Design, develop, and deliver security awareness materials in various formats, including e-learning modules, newsletters, infographics, videos, phishing simulations, and live or virtual training sessions. Tailor content to meet the needs of diverse audiences across departments, geographies, and technical backgrounds. Incorporate real-world threats and lessons learned from incidents to ensure relevance and impact. Security Awareness Program Strategy: Establish and maintain a comprehensive enterprise-wide security awareness strategy aligned with organizational risk reduction, compliance goals, and emerging threat landscapes. Define program roadmaps, key performance indicators (KPIs), and maturity metrics to guide continuous improvement and measure effectiveness. Phishing Simulations and Behavior Metrics: Plan, execute, and manage phishing simulation campaigns to evaluate employee response to social engineering tactics. Analyze campaign data to identify trends, assess behavioral change, and implement targeted follow-up actions. Leverage results for program refinement and executive reporting. Compliance, Policy, and Audit Support: Ensure awareness initiatives align with relevant regulatory frameworks and organizational policies, including PCI-DSS, GDPR, and HIPAA. Support audit readiness by maintaining training records, providing documentation, and responding to internal and external audit requests. Cross-Functional Collaboration: Partner with internal stakeholders including HR, IT, Legal, Privacy, and GRC to integrate security training into employee onboarding and continuous learning platforms. Champion a positive security culture through global campaigns, gamified learning, events, and the development of a distributed network of security champions. Executive and VIP Awareness: Develop customized training and awareness materials for high-risk roles such as executives, privileged users, and departments handling sensitive data. Coordinate with executive assistants and chiefs of staff to ensure consistent, high-impact security messaging at the leadership level. Program Communication and Engagement: Create and execute a communication plan to promote awareness initiatives across the organization. Use internal platforms such as the intranet, newsletters, digital signage, and town halls to increase visibility, drive engagement, and reinforce key messages. Learning Management and Reporting: Collaborate with LMS administrators to ensure training modules are delivered and tracked accurately. Maintain training records and generate regular reports and dashboards that demonstrate program participation, effectiveness, and risk reduction to stakeholders and leadership. Required Qualifications 4-6 years experience communicating, designing and managing enterprise-wide training or awareness programs, preferably in a security, risk, or compliance role. BA/BS Degree Experience communicating, designing and managing enterprise-wide training or awareness programs, preferably in a security, risk, or compliance role. Excellent communication, storytelling, and visual design skills with the ability to simplify complex topics into relatable, engaging content for diverse audiences. Strong background in instructional design, communication strategy, and behavior change methodologies. Experience presenting to executives and managing sensitive topics like insider threats, data privacy, and social engineering. Passion for culture change, education, and empowering people through knowledge. Experience working in complex, global, and matrixed organizations. Strong understanding of cybersecurity principles, social engineering tactics, and employee risk behaviors. Proficiency with Microsoft Office Suite, graphic design tools (e.g., Canva, Adobe Creative Cloud), and e-learning software. Strong analytical skills for measuring program effectiveness and improving based on data insights. Preferred Qualifications Experience with phishing simulation platforms (e.g., KnowBe4 or other LMS platforms.) Collaborative mindset with ability to build partnerships across HR, Legal, IT, and business teams. SANS Security Awareness Professional (SSAP) a plus CISSP, CISA or Certified Security Awareness Practitioner (CSAP) a plus Pay Scale: $97,451 - $127,905 Bonus: This position is eligible for a bonus under the current bonus plan requirements. Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.

Posted 1 week ago

Principal Engineering Program Manager-logo
Principal Engineering Program Manager
AdobeSan Jose, California
Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Our Company We are looking for a Principal Program Manager to execute large-scale programs in Adobe Unified Platform. This position will enable efficient customer experiences within our Commerce systems that allow our business customers to get the most out of their Adobe relationship. Are you a self-starter who can drive large-scale programs throughout the software life cycle? In this role you will: Build and coordinate all aspects of a program, including: detailed project plans, resource allocations, risks/issues remediation, status reporting, budget management, and is primary “go to” person for project details. Maintain end-to-end understanding of the solution being built, its upstream and downstream dependencies and impacts, and proliferate the awareness and critical changes needed to support the initiative. Be seen as a subject matter leader, and can partner/influence: Product Management, Engineering, Architecture, QA, etc. We seek a candidate who has a firm knowledge of business goals, and find creative solutions for engineering problems yielding the fastest time to market. Coordinate multiple concurrent programs, varying in size/scope/complexity, spanning across several different teams and organizations. Build material(s) that can be consumed at various levels of the organization – from executive-level presentations, to finite-level materials to be consumed by project/program teams. Proactively identify risks in all assigned areas; work with teams and management to mitigate these risks before they become issues. Actively engage and influence people at all levels: from front-line team members to VPs, SVPs, and C-level executives, connecting continuously to partners throughout the organization. Understand and bring visibility to technical challenges, and optimally articulate and navigate through options that deliver the best customer experience. Be steadfast in the pursuit of delivery excellence. Ensure ALL project team members have clear line of sight on the goals, expectations, and success criteria, and are setting the table to ensure success. We would love someone who is: Bachelor's degree / 6+ years experience in program management. Very organized with outstanding attention to detail Self-starter! Extensive program management experience on large scale initiatives; background in PMO-best practices a strong plus Knowledgeable of cloud-based software development, preferably in ecommerce, software licensing, payments and/or administration. Experienced in an always-on, services-based infrastructure/architecture, ensuring unparalleled customer experience scaled to address future demands. Self-motivated, technically curious and learns how processes and systems work without being asked. Comfortable presenting to everyone from C-level to the Individual Contributor Experienced in leading large-scale programs across organizations in a matrixed, globally-diverse workforce! Experienced with applications such as Jira, or other workload (Backlog) management tools and project management tools required. Knowledgeable of Scrum methodology. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $143,200 -- $269,900 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California : Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Posted 1 week ago

Corporate Payments Program/Project Manager-logo
Corporate Payments Program/Project Manager
U.S. Bank National AssociationMinneapolis, Minnesota
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description U.S. Bank Corporate Payment Systems is seeking a Product Delivery Program/Project Manager with strong strategic and technical experience to contribute towards the success of our commercial card initiatives. Join a fast-paced, high growth team focused on emerging markets and technology in the corporate payments space. The Product Delivery Program/Project Manager will drive the end-to-end launch strategy for new product enhancements, including managing compliance approvals, and creating internal and external product release communication and training. This role will partner closely with technical product managers, risk/compliance, operations, marketing, and third-party vendors. An ideal candidate will have experience in Agile development processes, cross-functional project management, and communicating customer and business requirements. Key Functions Partner closely with business line, enterprise stakeholders, and Agile teams to support the evolution of the commercial card product and ensure new enhancements are properly deployed and communicated Create comprehensive communication and stakeholder engagement plans including developing external sales collateral, product training programs, and operational procedures so internal partners and customers are updated on new product enhancements Oversee risk and compliance related processes for assigned product line and ensure risks are effectively monitored and managed Lead various third-party relationships ensuring partners are meeting customer needs and adhering to contract terms Manage projects from initial concept through post implementation, maintaining a strong attention to detail The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. Basic Qualifications Bachelor's degree, or equivalent work experience Eight to ten years of experience in project management activities Preferred Skills/Experience Experience in product development, program management, strategy, marketing and/or related position in a customer-oriented, technology-dependent environment in financial services or related industries Business transformer with strong interpersonal skills to work effectively across teams and influence decision makers Proven track record of managing the end-to-end product development for complex, large-scale initiatives Excellent written and verbal communications skills, with the ability to distill complex information into clear and compelling messages for various audiences If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants . Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00 - $136,400.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

Posted 3 days ago

Foster Care and Adoption Program Supervisor-logo
Foster Care and Adoption Program Supervisor
Koinonia Family Services -San Bernardino, California
Koinonia Family Services is currently seeking a dynamic and experienced individual to join our team as a Foster Care and Adoption Program Supervisor (called a District Administrator) for our San Bernardino Office. The District Administrator supervises professional social work staff, has administrative oversight of the program/facility, and guides the recruitment and retention of resource families. We offer a flexible work environment, including a partial remote work schedule that is conducive to the needs of the program. Responsibilities Oversee the foster care and adoption services to youth and resource parents; Supervise and train professional social work and program staff Direct the recruitment and retention of resource families. Create/maintain relationships with key stakeholders, such as county placing agencies and state licensing agencies. Qualifications Master's degree in Social Work (MSW). LCSW preferred. At least 3 years of experience in the field of child and family services, and at least 2 years in a supervisory or managerial capacity. Prior experience as a foster family agency administrator or supervising social worker preferred. Prior experience completing S.A.F.E. home studies required. Experience with CARF accreditation preferred. Salary and Benefits This is a full-time, exempt position. The work schedule is regular business hours, Monday-Friday, with some occasional early evening and weekend work. Koinonia has a flex policy to offset after-hours work to maximize work-life balance. Koinonia offers a competitive salary of $70,000 to $75,000 per year or more--commensurate with overall education and experience. Generous benefit package, including platinum-level employee and dependent group health insurance (an up to $50,000 value). Life insurance, 401k with employer match, paid time off, paid holidays, and supervision toward LCSW licensure. The District Administrator is supported by a regional program director, and also supported by a committed team of professionals at Koinonia's corporate office in the areas of administration, regulatory compliance, accounting, human resources, information technology and marketing. Together, the District Administrator enjoys a great deal of support from a caring and committed management team. About Koinonia Family Services Koinonia is a leading provider of child and family services in California and Nevada, dedicated to improving the lives of children, youth, and their families. With a team of over 300 employees across 28 locations, we deliver specialized programs and services to support over 700 youth and families. Our comprehensive programs in California encompass foster care, adoption (including a full-service adoption license), post-adoption wraparound, short-term residential treatment programs (STRTP), crisis resolution residential program, and behavioral health residential programs in partnership with Kaiser. In Nevada, we offer specialized treatment foster care, day treatment programs, outpatient behavioral health programs, and an outpatient psychiatric clinic. Since our establishment in 1982, Koinonia has provided hope and healing to children, youth and their families through meaningful relationships and quality programs and services. Join Our Team: Experience a Fulfilling Work Environment at Koinonia Family Services! At Koinonia, we pride ourselves on creating an exceptional organizational culture that prioritizes a focus on the quality of relationships. In fact, in a recent employee satisfaction survey, an overwhelming 95% of employees reported working well with their coworkers, and an impressive 96% said they are satisfied with their supervisor. We strongly believe in treating our employees with dignity and respect, and 94% of our staff agree they are treated accordingly. As a trauma-informed agency, we prioritize a person-centered treatment philosophy in all aspects of our work. Koinonia is more than just a great place to work; it offers you the chance to make a meaningful impact. Join our dedicated team and contribute to the well-being of children and families in need. Together, we can bring hope and healing to those who need it most. Important Note: Qualified candidates must complete a criminal background clearance through the California Department of Justice and FBI to ensure eligibility for employment, as well as a pre-employment physical and TB test. This position requires a valid driver’s license, auto insurance and reliable transportation as driving is an essential job function. This position requires a valid driver’s license, auto insurance and reliable transportation as driving is an essential job function. District Administrators are responsible for tasks such as visiting client homes, transporting youth, engaging with community partners, often in locations not easily accessible by alternative transportation methods. The nature of these responsibilities necessitates the ability to drive to ensure timely, reliable, confidential and effective support for the youth and families we serve. Koinonia Family Services is an equal-opportunity employer.

Posted 30+ days ago

Senior Archaeologist/Program Manager-logo
Senior Archaeologist/Program Manager
Environmental Science AssociatesSan Francisco, California
Environmental Science Associates (ESA) is looking for a Senior Archaeologist/Program Manager in the Northern California area with 10+ years of experience managing and performing cultural resources projects including monitoring, surveys, testing, data recovery, recordation, and evaluation of archaeological resources, and preparing environmental reports, permit applications, and supporting documentation. This position is for a senior-level scientist who will direct multi-faceted cultural resource-related evaluations, research, analyses, and tasks requiring in-depth knowledge and experience. The successful candidate will be available to work a hybrid schedule and spend approximately 3 days per week in one of ESA’s Northern California offices in San Francisco, Oakland, Sacramento , Petaluma, or San Jose . Who You Are You are a highly qualified and experienced Senior Archaeologist/Program Manager to manage projects and people for a growing group of cultural resources specialists within our Northern California Cultural Resources Group. You are an effective manager of people, projects, and carry out archaeological investigations. You are an experienced author of technical documents on a wide range of interesting projects throughout the region and practice, and will be part of an interdisciplinary team that includes staff from our Water, Energy, Community Development, Transportation, and Airports practices. You have a strong regulatory background with CEQA, NEPA, and Section 106; will have considerable experience with business development and people management; and will direct or manage large complex projects with limited direction from senior and/or executive level management. You are experienced in client interaction and client stewardship and have demonstrated the ability to cultivate clients through various business development and marketing activities. You have excellent technical skills, writing, time/budget management, and organizational capabilities; agency coordination and client service experience; proficiency in management of archaeological and tribal resources within the context of CEQA, NEPA, and Section 106; experience conducting CHRIS records searches; experience leading archaeological survey and testing projects, documentation, evaluation, and treatment of Native American and historic-period archaeological resources; and experience preparing MND and EIR sections and developing mitigation. GIS experience is a plus. You hold a graduate degree in archaeology, geoarchaeology, or closely related field and possess the ability to lead survey crews and produce well-written and technically supported cultural resources documents. This position requires an ability to work collaboratively with clients and interdisciplinary teams to deliver projects on time and within budget in a fast-paced work environment. Excellent organizational and strong problem-solving skills required. You demonstrate a clear understanding of project management principles and practices and be responsible for the delivery of high-quality work products. Candidates must have the experience, knowledge, and skillset to mentor and supervise junior staff members. You have solid writing skills, exceptional oral presentation skills, active listening skills, and ability to speak confidently and persuasively on a variety of complex topics and/or high visibility projects to clients, agency staff, teaming partners, other project stakeholders and the general public. You are confident working outside, in remote and rural settings, as well as in urban environments. Physical outdoor work may include, but may not be limited to, extensive field work and site visits in all types of weather, traversing uneven ground and sometimes steep terrain in forested environments, fields, arid lands, along stream banks, and in coastal/intertidal areas. Ability to conduct occasional fieldwork is required. The position requires indoor office work and occasional outdoor work. Indoor work can include, but may not be limited to, regularly sitting or standing at a desk or in meetings for long periods of time and using computers and other office equipment. Physical outdoor work may include, but may not be limited to, occasional site visits in all types of weather in a variety of environments. Must be willing and able to work long, irregular hours, including nights, weekends, and holidays. May involve extensive travel regionally and nationally with limited advance notice. Must have valid driver’s license and access to a vehicle to perform survey and other work-related tasks. What You Will Do for ESA Independently manage and conduct archaeological resources assessments. Lead archaeological resources survey. Lead archaeological resources portions of multi-disciplinary projects engaged as part of a larger team of varied experts. Manage and conduct archival research, development of historic and cultural contexts, archaeological survey and resource documentation, resource evaluations, and impacts analysis meeting CEQA and Section 106 requirements. Manage projects with a strong understanding of CEQA, NEPA, and Section 106. Serve as primary author of archaeological resource assessment reports and MND and EIR sections. Receive minimal direction for most tasks and receive direction on unusual or difficult assignments. Supervise project teams. Participate in and/or lead client meetings. Prepare draft scopes of work and budgets for projects of all sizes and complexities. Communicate with senior staff and teaming partners to support environmental analyses and permit compliance. Collaborate with architectural historians, paleontologists, and other specialists and incorporate work products into technical reports. What’s Special About ESA Joining ESA means becoming part of a close-knit team of environmental professionals who contribute to outstanding projects, improve environmental stewardship, and advance a more sustainable and resilient future for our communities and wild places. At ESA, we provide benefits such as medical, dental, and vision insurance (paid at 70% for you AND your family); annual allocations of company shares through our ESOP; a 401(k) plan with company match; and paid vacation, sick leave, and holidays, to name a few. We also offer specific programs to support you when you want to further your technical expertise, sharpen your business acumen, or help lead the next generation of employee-owners. We want to support you in reaching your career goals through tuition reimbursement, professional development bonuses, and attendance at conferences. What’s Special About Our California Cultural Resources Team Our Cultural Resources Team includes pre-contact and historical archaeologists, geoarchaeological specialists, tribal consultation specialists, architectural historians, historians, and paleontologists that provide expertise for many local, state, and federal agencies throughout California. Our work matters because we assist agencies in ensuring that our nation’s history and that of the tribal communities with whom we work are protected where possible and treated with respect. We value creative thinking, teamwork, and multi-disciplinary and cross-disciplinary engagement and integration. ESA has established multiple pay ranges tailored to the economic factors in the geographies in which ESA staff reside. For this position, the range is approximately as listed based on our anticipated hiring locations as noted in the above job details. Actual compensation is determined by several factors including but not limited to an individual’s related experience, education, skills, and the city in which the applicant lives. CA Pay Transparency Clause $126,000 - $155,000 USD Who We Are We are a 100% employee-owned environmental consulting firm who values diversity and inclusion and celebrate the differences that make each of us unique. Our culture is built on mutual respect, recognizing that our variety of backgrounds, experiences, and perspectives leads to better solutions, which fosters our continued success for our employee-owners and clients. In accordance with ESA’s duty and responsibility to provide and maintain a safe workplace that is free of known hazards and to minimize the exposure to potential hazards, any employee who works from an ESA office or conducts any other in-person ESA work-related activity is required to submit their proof of vaccination status or have received an approved exemption and accommodation in states which this applies. ESA is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. (EOE M/V/F/D)

Posted 1 week ago

Lead Metrologist/Technical Program Manager-logo
Lead Metrologist/Technical Program Manager
Energy NorthwestRichland, Washington
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business GENERAL SUMMARY Responsible for overseeing all metrology activities within the organization, ensuring the accuracy and reliability of measurement systems and instruments . This role involves overseeing the development and implementation of calibration standards, maintaining compliance with regulatory requirements, and driving continuous improvement initiatives. Collaborate with various departments to provide technical expertise, support quality assurance processes, and ensure the highest standards of measurement precision. PRINCIPAL ACCOUNTABILITIES Quality Support Functions Support, maintain, and facilitate Standards Laboratory quality program consistent with Columbia Generating Station (CGS) 10CFR50 App B, ISO 17025 Accreditation, and other external customers quality requirements. Provide technical support for audits, reviews and evaluations of Standards Laboratory quality program, activities, processes, and procedures to ensure compliance with CGS 10CFR50 App B, ISO 17025 Accreditation, and other external customers quality requirements. Assure laboratory processes, procedures and practices comply with the lab’s quality program requirements in support of CGS 10CFR50 App B, ISO 17025 Accreditation, and other external customers quality requirements. Sign off as approver for review process of calibration certificates. Technical Functions Conduct reverse-trace and trend analysis of customer Measuring and Test Equipment (M&TE) and laboratory standards. Assist laboratory customers in areas such as: M&TE specifications, tolerances, and optimization analysis; interpretation of calibration results and any limitations that may exist; determining appropriate actions when out of tolerance conditions occur; options for M&TE replacement or upgrade; alternate equipment recommendations; etc. Use report writing and graphing software to generate graphical reports for customers and/or laboratory analysis equipment received, calibrated, sent to Evaluated Supplier List (ESL) vendors, backlogs, revenue etc. Plan and coordinate special testing projects and verify technical validity of metrology records and M&TE results. Maintain and enhance knowledge of state-of-the-art metrology technology, techniques, and equipment. Modify, as required, the accreditation capabilities certificate that support implementation of new calibration standards and to address downgraded capabilities with existing laboratory standards. Manage and create Uncertainty Budgets to expand and maintain capabilities for new or current equipment . Ensure the laboratory training program has enough substance to maintain calibration expertise within all disciplines of lab operations. Work with Standards Lab Supervisor on 5-year training plan involving clear objectives, identifying necessary skills, and outlining resources and methods. Maintain and track standards backlog. Oversee and work with technicians to prioritize standards backlog and ensure timely calibration services of standards and laboratory resources are appropriate. Work with external vendor portals to set up request for services ensuring appropriate levels of calibration services. Collaborate with calibration specialist to ensure timely shipping and receiving of standards. Maintain proficiency testing program through NAPT. Provide technicians with technical guidance and problem resolutions to proficiency testing. Leadership Functions Provide technical guidance to calibration specialists, technicians, and administrative staff. Provide leadership and project management in the identification of present and future calibration services needs and the development and implementation of comprehensive strategies to meet these needs. As required provide backup for the Standards Lab Supervisor for any planned or unplanned absence from the calibration lab. Must support the biennial refueling outage. Must participate on the Emergency Response team (ERO) when designated. REQUIRED EDUCATION & EXPERIENCE Requires a Bachelor’s degree from an accredited college or university in Engineering, Physics, or related field and eight years metrology, engineering or operation and maintenance experience, with at least five years in an industry related to calibration and/or M&TE; Or An AAS degree, two year technical degree from an Instrumentation/Electrical program, or equivalent military training program and a minimum of ten years metrology, engineering or operation and maintenance experience, with at least five years in an industry related to calibration and/or M&TE. In-depth knowledge and experience with ISO 17025 standards and uncertainty budgets. This position is open until filled. Pay Range $103,563.00 - $155,345.00 Annual Midpoint: $129,454.00 Typically, selected candidates are hired between the minimum and midpoint of the range, based on applicable experience and qualifications, market rate, internal equity, and budgetary allowances. Offers will be negotiated based on each candidate's qualifications. Incentive Compensation This role may be eligible to participate in our annual incentive plan. Incentives are earned based on employee performance against defined metrics and company goals. Benefits Energy Northwest (EN) offers a highly competitive and substantial benefits package which allows qualifying employees (and their families) to enroll in medical, dental, vision, and basic life insurance. Other voluntary benefits may include flexible spending accounts, tuition reimbursement, supplemental life insurances, credit monitoring, and identity theft insurance. EN offers three retirement programs to qualifying employees including a matching 401(k) deferred compensation plan, the Washington State Pension Plan (PERS), and a 457(b) savings plan. Qualifying employees will also accrue 160 hours of personal time per year and nine paid holidays throughout the calendar year. We are an Equal Opportunity Employer and do not discriminate due to race, color, age, gender, gender identity, sexual orientation, ethnicity, religion, national origin, veteran status or on the basis of disability. EEO is the law, click here to learn more .

Posted 30+ days ago

Program Manager – CCWIS Modernization (Pipeline Opportunity)-logo
Program Manager – CCWIS Modernization (Pipeline Opportunity)
S2TechJefferson City, Missouri
Program Manager – CCWIS Modernization (Pipeline Opportunity) Location: Jefferson City, MO (Hybrid or Onsite preferred) Position Type: Contract (Start Date TBD, pending RFP award) About Us : Known for “Delighting the Client” through performance, innovation, and an employee-centric culture, S2Tech is a fast-growing IT consulting company serving clients in over a quarter of the United States. We are widely recognized as a leading provider of both technical and business services in support of Health and Human Services-related projects. Feel free to learn more at www.s2tech.com . Why S2Tech? : Stable privately-owned company with a strong reputation for building long-term client relationships through the delivery of consistent value-based service 25+ years providing IT and Business services to private customers and government programs throughout the United States Expansive client portfolio and active projects – employees benefit from innovative project exposure and in-house skill development training/courses Corporate culture that emphasizes the importance of family and promotes healthy work-life balance Offer competitive pay and a range of benefits including: Medical / Dental / Vision Insurance – insurance premium assistance provided Additional Insurance (Life, Disability, etc.) Paid Time Off 401(k) Retirement Savings Plan & Health Savings Account Various training courses to promote continuous learning Corporate Wellness Program Be part of a company that gives back through its non-profit organization, Fortune Fund, which was launched in 2001. The goal of the Fortune Fund is to close the rural/urban divide by ensuring children in rural communities in India and the United States understand the importance of education & are aware of professional career opportunities, allowing them to link their professional & educational goals Job Overview : We are building a pipeline of experienced Program Managers to support a potential Comprehensive Child Welfare Information System (CCWIS) modernization initiative for the Missouri Department of Social Services (DSS). This program aims to modernize and integrate services across public assistance, Medicaid, child welfare, and juvenile justice systems. Note: This is a pre-solicitation opportunity. We are gathering resumes in preparation for an upcoming Request for Proposal (RFP). Shortlisted candidates will be contacted following RFP release and contract award. Responsibilities : Lead overall program strategy, ensuring alignment across all CCWIS modernization workstreams Manage multiple concurrent project teams, vendors, and implementation tracks Coordinate efforts across technical, functional, and policy areas, maintaining alignment with program goals and state/federal requirements Establish and support governance structures, including steering committees and program boards Drive resolution through structured escalation processes and proactive stakeholder engagement Monitor program-level risks, dependencies, and resource allocations to ensure timely and on-budget delivery Communicate progress to senior DSS leadership and ensure alignment with federal CCWIS compliance objectives Qualifications : 10+ years of progressive leadership experience in large-scale public sector IT programs Demonstrated success managing complex, multi-vendor environments across various domains and agencies Deep understanding of child welfare programs, CCWIS/SACWIS architecture, and associated federal guidelines Strong strategic planning and organizational leadership skills Exceptional stakeholder management and cross-functional coordination capabilities Why Join Our Pipeline? : As a pipeline candidate, you will be prioritized for early consideration and engagement on a transformative child welfare systems initiative for the State of Missouri. This is a chance to shape the program from inception while working alongside senior-level leaders and subject matter experts. How to Apply : Please submit your resume along with a summary of relevant program management experience, particularly in child welfare or health and human services environments. We will keep your information on file and reach out as procurement milestones are met. S2Tech is committed to hiring and retaining a diverse workforce. We are an equal opportunity employer making decisions without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.

Posted 1 week ago

Technical Program Manager-logo
Technical Program Manager
ThoughtfulAustin, Texas
Opportunity As a Technical Program Manager at Thoughtful AI, you'll be at the heart of transforming how healthcare organizations operate, driving real-world impact through our advanced AI Agents. You will harness your skills in data analysis, customer discovery, and project management to deeply understand customer needs, crafting aggressive and high-impact product roadmaps that prioritize and amplify customer value. In this role, you'll have the agility of a small, empowered team and the tools to turn vision into reality. You’ll work closely with cross-functional teams of engineers, PM’s, and customer success to ensure that our AI Agents deliver the goods, enhancing efficiency and patient outcomes across healthcare environments. As a domain expert, you’ll lead the roadmap and execution of specific Thoughtful AI products, championing their implementation across diverse healthcare clients. Your blend of technical and strategic expertise will position you as a vital partner in helping customers unlock their operational potential and achieve never-before-seen results. Learn more about our Warrior culture . Key Responsibilities Lead Problem Discovery : Deeply investigate and define customer challenges, gathering insights to inform the strategic direction of AI Agent deployment Drive Data-Driven Decision Making : Use data analysis and customer research to prioritize product features and improvements, ensuring each roadmap decision aligns with customer needs and operational goals Exemplify Impeccable Project Management : Drive seamless project execution through meticulous planning, clear communication, and proactive issue resolution, ensuring timely delivery of high-impact initiatives aligned with customer and business objectives Serve as the Voice of Truth : Act as a trusted advisor to stakeholders, transparently communicating insights and findings about any current technical limitations or challenges encountered Evaluate Business Impact : Assess how different technical approaches influence business outcomes, supporting data-backed prioritization of product roadmaps Optimize Discovery and Delivery Processes : Collaborate on developing efficient processes and playbooks that streamline problem discovery and roadmap planning to ensure high-quality, scalable deployments Inform Product Design with Data Insights : Collaborate with the product and platform engineering teams, using findings from customer discovery to shape the design of products that align with emerging needs Lead Cross-Functional Collaboration : Guide and mentor a cross-functional team, including program managers and engineers, to ensure effective problem exploration and alignment across product initiatives Minimum Qualifications Bachelor’s Degree in Computer Science, Math, or related discipline required, or eight years of equivalent work experience 5+ years of experience in program management, ideally with a focus on data science, machine learning / AI, search, or related technologies Experience in external customer-facing environment is essential The ability to think creatively to solve problems with a straightforward approach. Exceptional written and verbal communication skills with a talent for the precise articulation of hypotheses and outcomes Ruthless prioritization skills An entrepreneurial mindset and determination to do whatever it takes to achieve your mission Preferred Qualifications Having worked in high-stakes projects with executive visibility and scrutiny You have a strong background in technical program management, ideally coming from a data-heavy or healthcare technology company Experience with Python, AI, automation, RPA, OCR, IaaS, PaaS, DevOps, and product engineering The ideal candidate will have demonstrated the ability to work collaboratively across the organization, possess strong technical and leadership skills, and have experience building and fostering strong working relationships. Experience influencing without direct authority at senior levels of internal and external organizations, as well as strong people and negotiation skills Thoughtful AI Benefits Market-leading base salary and bonus Employee stock options Medical, dental, and vision insurance for you and your dependents We expect you to unwind and disconnect for three weeks per year while still getting paid California Salary Range $180,000 — $220,000 USD

Posted 30+ days ago

Program Manager Journeyman-logo
Program Manager Journeyman
Applied Research SolutionsBedford, Massachusetts
Applied Research Solutions is seeking Program Manager Journeyman to support to the Air Force Life Cycle Management Center/PEO Digital Directorate (AFLCMC/HB). The Air Force Program Execution Office for PEO Digital (AFPEO/HB) has the collective Air Force Materiel Command (AFMC) mission responsibility to manage and execute the modernization, development, testing, production, fielding, and sustainment of the PEO Digital portfolio, which includes over 130 programs for the United States Air Force (USAF) and foreign allies. AFLCMC/PEO Digital Directorate is headquartered at Hanscom Air Force Base, MA with geographically separated operating units CONUS and OCONUS. Why Work with us? Applied Research Solutions (ARS) is respected as a world-class provider of technically integrated solutions as we deliver premier talent and technology across our focused markets for unparalleled, continuous mission support. Awarded a Best Places to Work nominee since 2020, ARS recognizes that without our career- driven, loyal professionals, we would not be able to deliver state-of-the-art results for our mission partners. We firmly believe that prioritizing our employees is of the upmost importance. We provide a culture where our employees are challenged to meet their career goals and aspirations, while still obtaining a work/life balance. ARS employees are motivated through our industry competitive benefits package, our awards and recognition program, and personalized attention from ARS Senior Managers. Responsibilities include: Maintain acquisition schedules and battle rhythms to ensure timely delivery of capabilities. Draft, review, and update acquisition documentation including Acquisition Decision Memoranda (ADMs), Life Cycle Sustainment Plans (LSPs), Acquisition Strategies, Program Baselines (APBs), and Risk Management Plans. Assist in source selection strategies, RFP preparation, evaluation criteria, and administrative documentation. Develop and maintain program risk management plans. Ensure Mission Planning Environment (MPE) systems align with operational requirements and OFP schedules. Provide guidance on compliance with DoD and AF acquisition directives, policies, and reforms. Monitor and ensure effective sustainment strategies aligned with warfighter needs. Review program integration plans and deliverables schedules. Support validation, verification, and evaluation (VV&E) of software for Mission Planning Systems. Other duties as assigned. Qualifications/Technical Experience Requirements: Must be a U.S. Citizen 7+ years of experience as a Program Manager with at least 5 years in DoD environment. Active Secret Security Clearance required Bachelor's and or Master's Degree preferably in Computer Science or a STEM Program. Possesses the knowledge, experience, and demonstrated ability to perform tasks related to the technical/professional discipline they are performing. Possesses the ability to work independently and apply the proper procedures and processes related to their area of expertise. Shall also possess the ability to problem solve and troubleshoot various situations to develop successful outcomes within established program/project guidelines (Program Office and Staff Level Support interface). All positions at Applied Research Solutions are subject to background investigations. Employment is contingent upon successful completion of a background investigation including criminal history and identity check. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered contractors and subcontractors to employ and advance in employment qualified protected veterans.

Posted 3 weeks ago

Sr. Navigator/Program Supervisor-logo
Sr. Navigator/Program Supervisor
OCOOswego, New York
Grade 15 Full Time - 37.5 Hours Per Week / 52 Weeks Per Year Monday through Friday 8:30 am - 4:30 pm JOB SUMMARY : Manages the smooth daily operation of the IPA/Navigator Program, Maintains positive relationships with NYSDOH Contract Management staff, and acts as working leader to other navigator staff. Collects information and facilitates enrollment in the New York State of Health Insurance Marketplace. Coordinates outreach activities in the community and participates in community functions to provide educational information regarding programs for recruiting purposes. JOB DUTIES AND RESPONSIBILITIES : Program Management: Provides direct supervision and performance management for IPA Navigators; Encourages staff to maintain the highest regard to consumer confidentiality during all their activities. Manages subcontractor requirements and performance; facilitates setting up contracts and seeing through completion. Facilitates monthly staff meetings and regular communication with the team. Provides routine feedback, coaching and direction to Navigators & sub-contractor as needed, alerts coordinator of concerns. Participates in interviews, hiring, and training of new staff; Provides ongoing training and assistance to sub-contractor and Navigators; Completes yearly staff appraisals. Assists Coordinator with development of policies and procedures and provides input to ensure quality client services. Works independently on all program, operations and staffing matters; engages the Coordinator for assistance when needed. Manages, tracks, and approves Time Sheets, PTO, sick time and other leave time. Participates in CQI (continuous quality improvement) by assessing needs to make job and program successful; makes and implements recommendations for improvement. Coordinates monthly outreach events schedule and tracks staff visits to community organizations, HCP’s, etc. Assess needs and effectiveness of community sites; modifies and adds new sites as necessary. Coordinates and participates in community outreach functions to raise awareness of the New York State of Health Marketplace. Participates in meetings, related community workgroups and training opportunities for skill enhancement. Monitors client data entry as required by NYSDOH. Promotes customer satisfaction, effective advocacy and ensures timely service to clients. Performs other duties and special projects as assigned within the scope of responsibility and skill required for the job. Serves as the conduit to resolve difficult cases between Navigators and NYS of Health Marketplace and/or DSS. Completes agency required reporting, including logic models and manages data entry as required for agency client database. Grant Management: Serves as the point of contact between the program and funder including the submission of required reports. Completes and submits required reporting for NYSDOH. Knowledgeable in grant and program requirements, applicable regulations. Assists with preparation and development of continued funding applications for IPA/N services. Complete QA/QI activities to ensure quality of service, accuracy of data entry, and completion of required program outcomes/objectives. Works with Coordinator to meet budgetary requirements. Acts as the NYS Oversight Manager for the Program, to ensure all consumers are assisted during the absence of their Navigator. Participates in and coordinates staff attendance in scheduled calls, webinars, and in person training required by NYSDOH. Completes and attests to staff completion of annual mandatory recertification requirements. Navigator: Provides advocacy for clients to NYS of Health and various other organizations Monitors timely notification of eligibility determinations; ensures follow up on open applications. Establishes positive working relationships with DSS, insurance carriers and related service providers; works independently and exercises sound judgment to get results. Screens families to ensure eligibility for Child Health Plus, Medicaid, Essential Plan or NYS of Health Marketplace qualified health plans. Collects information and assists families in completing and processing the application; explains documentation requirements and assists with obtaining documentation, to ensure program eligibility. Educates family on all aspects of each available health plan option; Facilitates plan enrollment; encourages identification of and consistent use of an appropriate primary care provider to address health issues. Works a flexible schedule to meet the needs of clients; meets with clients at times and locations convenient for their needs. JOB REQUIREMENTS : Must have skills in interviewing and communicating to provide/acquire information and elicit cooperation from clients. Must be familiar with Program/Agency policies and procedures; must possess and demonstrate effective leadership qualities. Must have the ability to be involved in a variety of changing activities; position requires constant multi-tasking. Must be able to provide leadership in a professional and effective manner and ensure non-judgmental delivery of services. Must have a commitment to client services; instill a sense of the program mission to all staff. Must display tact and courtesy and be able to work well with staff, clients, other agencies and the public. Must be able to attend to detail and accuracy. Must be organized, have good time management skills, and able to carry out tasks efficiently and accurately. Must have ability to complete and maintain client records and to complete reports to NYSDOH and other correspondence. Must exhibit professionalism, good judgment, flexibility, courtesy, and integrity; must maintain client confidentiality. Must have excellent communication skills; be able to follow complex guidelines and have good organizational skills. Must be motivated, be a positive role model to staff and clients and work collaboratively with others. Must have a valid NYS Driver's License with a good record and have access to a reliable vehicle for county-wide travel. Must have good knowledge of Oswego County Must be able to be flexible with work schedule as required by the Program. Must have the physical ability to carry out the responsibilities of position including lifting 25 lbs regularly. Must have keyboarding skills and basic knowledge of word processing and database programs. MINIMUM QUALIFICATIONS : Associates Degree or equivalent in Health or Human Services related field; and 1- 3 years related experience in human services and outreach with leadership and/or supervisory experience; or Equivalent combination of education, experience, and training. Click here for more info about OCO's Services! Oswego County Opportunities, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Posted 5 days ago

Customer Experience Program Manager-logo
Customer Experience Program Manager
Point32HealthCanton, Massachusetts
Who We Are Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier. We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Job Summary Under direction of the Director, Customer Experience, the Customer Experience Program Manager is responsible for helping all Point32Health lines of business understand, and meaningfully improve, the experiences our customers have with us. The Customer Experience Program Manager is a high-impact role which requires a seasoned professional who can deeply understand and drive the optimization of complex customer lifecycles. the Customer Experience Manager is a key member of our enterprise Customer Experience team and works closely with business leaders across the organization to lead strategic journey mapping engagements and develop recommendations and strategic improvement plans that execute against improvement opportunities. The Customer Experience Manager manages multiple data-driven improvement plans focused on strengthening customer loyalty, improving overall Customer Experience (CX), and improving Key Performance Indicators (KPIs) measures. The Customer Experience Manager serves as an in-house expert, champion, and voice of customers (VoC), across all lines of business, for Harvard Pilgrim Health Care & Tufts Health Plan by understanding existing VoC mechanisms or facilitating ways to collect new insights. The position requires strong leadership, collaboration, and facilitation skills to be successful in a matrixed organization. Job Description Manage high-profile strategic journey mapping engagements with key business partners: Facilitate interviews, cross-functional workshops, and immersion sessions with key stakeholders, including executives, leaders, subject matter experts and/or external vendor partners. Capture and document detailed and complete customer journeys, including touchpoints and accountabilities for end-to-end macro or micro journeys. Lead the development and execution of customer research strategies that brings qualitative insights and the customer perspective into the final journey map design. Develop prioritized and actionable recommendations that reduce customer effort and abrasion, drive business improvement, meaningfully impact CX measures. Use and improve a customer journey map framework that allows for CX team Build and manage strategic CX improvement plans. Build and manage multiple data-driven improvement plans focused on strengthening customer loyalty, improving overall Customer Experience (CX), and improving Key Performance Indicator (KPI) measures. Collaborate with leadership, teams and partnering departments to define and execute strategic and/or departmental initiatives in support of specific lines of business, market segments or products to influence outcomes. Develop cross-business communication plans with functional leaders and product owners to share or present status. Identify opportunities and advocate for improvements and/or tools that support the corporate vision as well as needs of the customer Serve as an in-house expert on our customers’ journeys, key performance indicators. Champion and advocate for our customers and their experience with their plan, across all lines of business Become a company expert regarding CX best practices across the industry. Introduce and share latest trends, findings and insights based on research and experience. Conceptualize, visualize, and present new ways of doing business that help achieve desired outcomes. Become the company expert regarding member experience best practices across the industry. Inform and support a reporting strategy that allows enterprise/individual lines of business to trend customer experience measures, including satisfaction, and identify organizational performance drivers. Produce monthly program summaries and updates to stakeholders and steering groups. Develop performance metrics that effectively measure progress and provide insights for further process optimizations Participate on CX governance committee(s) Support the prioritization of requests for CX support, initiatives, and projects to balance competing priorities while delivering high value. Identify opportunities and advocate for improvements, tools and/or capabilities that support the corporate vision as well as needs of our customers. Effectively manage member experience change by implementing key initiatives as needed. Represent the enterprise CX team and our customers across the organization, as needed. Present monthly and quarterly results, identifying areas of strength and/or opportunity as needed CX Project Management Lead and implement initiatives or projects that help meet the goals of the customer experience programs across the organization as needed. Other duties and projects as assigned EDUCATION: Bachelor’s degree or equivalent relevant experience in health care, consulting or a related business discipline is required. Professional CX certification preferred. EXPERIENCE: Years of experience Minimum 5-7 years of relevant professional experience preferably in the healthcare industry or consulting industry Project/program management, customer experience measurement & improvement, and business plan development experience required. Experience in human centered design or design thinking preferred. SKILL REQUIREMENTS: (Include interpersonal skills) Excellent facilitation skills, with the ability to lead large cross-functional teams virtually and in-person. A working understanding of health plan operations and health plan customers, including Members, Providers, Accounts and Brokers Customer-centric mindset with the ability to distinguish between business processes and customer touchpoints. Strong problem-solving skills and the ability to analyze and interpret data. Must be able to think from a customer’s perspective, using tools and data provided by research to create and optimize the customer journey, identify trends, and inform decision making. Must have a strong passion for bringing the voice of customers alive. Proven track record of achieving measurable CX improvements. Ability to see the big picture, an inquisitive nature, and the ability to take ideas and put them in action. Excellent presentation and communication skills and comfortable working with all levels of the organization Proven leadership, time management and organizational skills Strong business reporting and program management skills Elevated level of oral and written communication skills, ability to communicate with and influence internal and external constituents at all levels with confidence. Must be flexible and a proponent/champion of change, able to conceptualize and envision the impact of change, and propose new ways to do business. Requires the ability to maintain effective and productive relationships. Must have the ability to motivate colleagues by fostering team spirit, an attitude of cooperation, and a commitment to the organization. Possess high level influencing skills with the ability to manage and motivate. Must have a demonstrated ability to obtain the confidence and trust of non-reports, resulting in high commitment and cooperation. WORKING CONDITIONS AND ADDITIONAL REQUIREMENTS: Must be able to work under normal office conditions and work from home as required. Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations. May be required to work additional hours beyond standard work schedule. Requires that the individual be organized while being readily adaptable to changes in work priorities. May require occasional evening or weekend hours as the needs of the organization dictate. May require occasional vendor site visits, or attendance at seminars or workshops. CONFIDENTIAL DATA: All information (written, verbal, electronic, etc.) that an employee encounters while working at Point 32 Health is considered confidential. Exposed to and required to deal with highly confidential and sensitive material and must adhere to corporate compliance policy, department guidelines/policies and all applicable laws and regulations at all times. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time. Compensation & Total Rewards Overview As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company’s sole discretion, consistent with the law. Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes: Medical, dental and vision coverage Retirement plans Paid time off Employer-paid life and disability insurance with additional buy-up coverage options Tuition program Well-being benefits Full suite of benefits to support career development, individual & family health, and financial health For more details on our total rewards programs, visit https://www.point32health.org/careers/benefits/ Commitment to Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity ​P oint32Health is committed to making diversity, equity, inclusion, accessibility and health equity part of everything we do —from product design to the workforce driving that innovation. Our Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity team's strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Scam Alert : Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact TA_operations@point32health.org

Posted 3 weeks ago

Women's Empowerment Program Case Manager-logo
Women's Empowerment Program Case Manager
North Community Counseling CentersColumbus, Ohio
North Community Counseling Centers (NCCC) is seeking a Case Manager for the Women's Empowerment Program team. Case Managers provide a variety of services including advocacy, linkage to resources in the community and working collaboratively with an interdisciplinary team to provide comprehensive care. This candidate will be working directly with women in the community and facilitating group sessions. NCCC offers competitive salaries, medical, dental and vision benefits to qualified employees and opportunities for growth and advancement. Associates, bachelor's or master's degree preferred. Must have valid driver's license and current insurance to be able to transport clients. Responsibilities Client Transportation Facilitate and coordinate groups Client advocacy Linkage to resources Communicate client updates to all relevant parties Facilitate referrals to other healthcare professionals and programs Maintain accurate client documentation Qualifications Previous experience in social work, counseling, or other related fields preferred SUD experience preferred Previous experience in mental health Compassionate and caring demeanor Ability to build rapport with clients Strong leadership qualities Excellent written and verbal communication skills Valid Drivers License & insurance to transport clients. Job Type: Full-time Salary: $38,000.00 - $41,600 per year Benefits: Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Schedule: 8 hour shift Monday to Friday Weekend and evening availability as needed

Posted 2 weeks ago

Leadership Development Program Manager-logo
Leadership Development Program Manager
Signature LeadersAtlanta, Georgia
Manager, Leadership Development Programs (Signature Programs Manager) The Signature Programs Manager is responsible for a wide range of activities across the business. The main focus of this position is to manage each event that Signature Leaders executes – managing participants, faculty, panelists, speakers, and on-site preparation for Signature programs. You will also assist in executing one-off events or other marketing opportunities. This position is an essential point of contact for each of our clients, program participants, faculty, host companies, and vendors, and must provide the highest-quality personal touch that reflects our Signature brand, and that differentiates us from others in the industry. Additionally, this position will be responsible for ongoing touchpoints with participants, clients, and the Signature team, as well as management of the contact data, which as a company based on relationships, is one of the most important assets we have. In addition to excellent verbal and written communication, very strong organizational skills, an eye for detail, and the ability to manage a diverse range of activities to plan multiple events simultaneously, a successful candidate for this position will be able to learn the Signature brand and understand how to run programs and make decisions that reflect that brand. This role requires the unique blend of great hospitality skills, and the attention to detail that exemplifies the high-quality Signature brand as we build strong relationships with top women executives. The key skills for the Manager are: Managing multiple workstreams within your program to ensure deadlines are met Writing client-facing communications and interacting with key clients and vendors Creating powerpoint slides for program delivery Collecting and managing participant data Managing excel documents with participant information or communication plans Working collaboratively across a diverse team Maintaining client information in a contact management database As a Manager, you will work largely independently on your day-to-day tasks, working with the CEO and Sr Director, Operations and Signature Experience to ensure the program activities are meeting the needs of our clients. ABOUT SIGNATURE LEADERS Signature Leaders is focused on accelerating leaders into next level leadership. We partner with large, global companies to develop their high potential individuals in an external environment alongside a network of peers and mentors. MISSION, PASSION, VISION Our mission is to unleash the full potential of each individual in leadership and life. Our passion is to connect these leaders in order to build a supportive community of women and men who share our commitment. Our vision is that by doing so, we help more deserving women and men achieve their professional goals and help companies reach gender parity at the executive level. COMPANY PHILOSOPHY Our business is all about quality and growth. We focus on providing an elite executive experience in everything we do – from our customers to our team members. Our focus is to develop our own team as much as it is to develop those who attend our programs and to grow our people as we grow our company.

Posted 1 week ago

Bilingual Program Manager-logo
Bilingual Program Manager
Surge CareersFlemingsburg, Kentucky
Job Description Surge Staffing is committed to connecting great employees with great customers. It is our range of services that has proven our leadership among the staffing industry. Not only do we guarantee a strong and qualified pool of candidates to meet hiring needs, but we are also equipped to manage workforces by providing customized business solutions. We are looking for a Bilingual Program Manager who is self-motivated, eager, and has the passion for helping people reach their goals! PRIMARY FUNCTIONS & RESPONSIBILITIES Must be able to speak and write in Spanish. Effectively meeting the temporary help and/or training needs of a major SURGE Client Delivers high quality service to the customer and temporary employees Develops and retains business by providing outstanding customer service Performs a variety of administrative tasks Monitor attendance of employees Process and assist with Workers Compensation claims Reconcile invoices from all vendors Other duties as assigned QUALIFICATIONS & SKILLS High School diploma required Proven leadership/success in a previous managerial role Exceptional customer service skills and the ability to build/enhance successful business partnerships Minimum 1-2 years experience in a supervisory role or 3-5 years in customer service experience Must have great communication and customer service skills Must have administrative skills Experience in performing background checks, I 9, and E Verify Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet If interested please apply. EQUAL OPPORTUNITY EMPLOYER Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. IND1 Job Type: Full-time

Posted 1 week ago

Principal Technical Program Manager (API Development)-logo
Principal Technical Program Manager (API Development)
VeradigmDallas, Texas
Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today’s healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people. Veradigm Provider Veradigm offers provider practices a suite of easy-to-use healthcare provider solutions that help streamline clinical and financial workflows. We then deliver actionable insights to drive improved outcomes, reduce patients’ out-of-pocket costs, and enhance patient understanding of their disease state and medication therapy. Our healthcare provider solutions help practices to: Reduce the administrative burden associated with ever-changing regulatory and reimbursement requirements Improve practice financial performance and take advantage of the benefits of health information technology innovations Enhance patient satisfaction by reducing high costs and long wait times common to many prescriptions Get patients all their specialty medications faster and more easily Overview The Principal Technical Program Manager is responsible for developing program strategy in alignment with the organization's long-term vision with minimal oversight. This strategic role will lead our API initiatives and drive compliance with critical regulatory requirements. You will collaborate with development teams to build features, functions, and APIs that drive exceptional product experiences and high value for our clients. As a Principal TPM, you will own communication across teams, eliminate execution risks, and be accountable for outcomes across various Veradigm products, with an explicit focus on Interoperability and foundational capabilities that power our healthcare technology ecosystem. Responsibilities Technical Leadership & Product Goals Spearhead organization-wide API strategy and interoperability roadmap that aligns with business objectives and regulatory requirements Define and implement technical standards for API usability, security, scalability, and performance that exceed market expectations. Drive data-driven decision making to build compelling business cases and prioritize initiatives. Apply healthcare domain expertise to ensure our API products meet healthcare technology regulations while delivering exceptional value. Proactively identify opportunities for system improvement and lead initiatives to address technical gaps. Establish API governance frameworks and best practices across the organization. Program Management & Execution Drive cross-functional development and product launches from concept to delivery in an Agile software development environment. Manage comprehensive API roadmaps and backlog prioritization with business acumen. Identify and manage feature trade-offs based on business value and technical feasibility. Oversee release management strategies, implementing feature flags, phased rollouts, and monitoring post-release metrics. Develop and track key performance indicators for API adoption, performance, and business impact. Create and maintain program schedules, ensuring timely delivery against milestones. Cross-Functional Communication Work with Development, Quality, User Research, compliance, and Customer Success teams during design and implementation. Translate and communicate complex technical concepts for non-technical audiences. Create comprehensive technical documentation, including PRDs, user scenarios, user journeys, sequence diagrams, and workflow diagrams. Influence without authority across organizational boundaries Facilitate technical discussions between diverse stakeholders to drive consensus. Technical Expertise API Knowledge & Strategy : Understand various API architectures (REST, webhooks, GraphQL, SOAP) and their appropriate use cases to manage API programs as products effectively. Coordinate documentation efforts and guide teams in creating consistent, developer-friendly API experiences while aligning with business objectives. Security Framework Understanding : Possess working knowledge of authentication and authorization mechanisms, including OAuth 2.0, token-based authentication, and related security concepts. Communicate security requirements effectively between technical teams and stakeholders to meet healthcare data protection standards. Architectural Awareness : Coordinate development efforts across distributed systems and demonstrate familiarity with microservices architecture and event-driven systems. Understand how these architectural choices impact program timelines, integration efforts, and operational considerations. Data & Analytics Literacy : Utilize SQL knowledge to extract and analyze data relevant to program management. Work effectively with data teams using tools like Snowflake and Power BI to track program metrics, validate requirements, and make data-driven decisions throughout the product lifecycle. DevOps Process Knowledge : Understand the software delivery pipeline from development to production, including CI/CD concepts and AWS infrastructure. Coordinate release planning and ensure proper testing, deployment, and monitoring practices are incorporated into program timelines. Technical Collaboration : Partner effectively with principal engineers and technical leads on complex initiatives. Translate between technical and business domains to facilitate productive discussions, resolve roadblocks, and ensure technical decisions align with program objectives. Leadership & Team Development Lead by example in technical discussions and decision-making, demonstrating both depth and breadth of knowledge. Mentor and develop junior program managers in technical program management best practices and healthcare domain knowledge Build trusted partnerships with engineering leaders to align on technical direction and implementation approaches. Track and analyze program metrics to report progress against key objectives to executive stakeholders. Establish effective cross-functional working relationships to remove obstacles and drive technical initiatives forward. Foster a collaborative environment that encourages innovation and continuous improvement within technical teams. Advocate for API-first thinking and interoperability standards across the organization. Qualifications Required Bachelor's Degree 10+ years of demonstrated success in technical program management, with 2-3 years at the expert level Strong technical background with demonstrated expertise in API development and management Experience in an Agile environment with proven ability to drive the Software Development Lifecycle Excellent verbal and written communication skills, with the ability to translate technical concepts for non-technical audiences Experience creating technical documentation, including sequence/workflow diagrams Strong bias for action with a track record of initiative and innovation Proven ability to manage complex technical programs with multiple stakeholders Preferred Healthcare technology experience, particularly with EHR systems Experience with healthcare interoperability standards (FHIR, HL7) Experience with regulatory compliance in healthcare (ONC, HIPAA) Familiarity with AWS and cloud architecture Experience with data analytics tools (Snowflake, Power BI) History of successful mentorship and team development What We're Looking For We seek a curious, hungry self-starter who is both a strategic thinker and a hands-on doer. You should be passionate about solving complex technical challenges in healthcare, comfortable working with highly technical teams, and able to identify gaps and take initiative independently. Your ability to translate technical requirements, mentor team members, and drive results with minimal oversight will be critical to succeed in this role. This position offers the opportunity to significantly impact healthcare technology solutions that serve providers and patients nationwide. Enhancing Lives and Building Careers Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network . Interested in learning more? Take a look at our Culture , Benefits , Early Talent Program , and Additional Openings . We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19. Visa Sponsorship is not offered for this position. At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings. Veradigm’s policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans This is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site. Thank you for reviewing this Veradigm opportunity. 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Posted 3 weeks ago

Sr Program Manager-logo
Sr Program Manager
DWFritz CareerWilsonville, Oregon
Position Purpose The Sr. Program Manager offers crucial leadership to our organization, responsible for the overall project management - from proposal through client acceptance - on high volume and/or highly complex projects. Responsibilities • Owns the execution of project activities to proactively meet project cost, schedule, deliverables, and manages scope changes to achieve customer requirements from proposal to client acceptance. • Serves as focal point for all communications between the customer and DWFritz, providing "Voice of the Client" input to company's Management Team and preparing and maintaining project status reports to be delivered to the customer on a regular basis throughout the lifecycle of the project. • Is accountable for the commercial success, customer satisfaction and delivery of assigned projects. • Develops and manages a Project Management Plan (PMP), individually and in a team environment that meets or exceeds client's requirements and expectations. • Selects practices and methodologies to effectively plan and execute the project, blending phase gate/predictive project management principles with Agile development methods to optimize value delivery. • Coordinates and participates in proposal development as required, including estimating project management efforts on projects and scheduling projects for proposals. • Coordinates and manages the development of specifications and requirements. • Responsible for the flow down of the requirements to the project team to ensure each team member is aware of his/her obligations. • Collaborates with Engineering Leads to monitor and coordinate all aspects of the design process - mechanical layouts, details, assemblies, electrical controls, software development. • Develops and manages the project schedule with input from various departments to ensure alignment with both internal and customer delivery commitments. • Develops and manages a communication matrix and protocol with the customer to ensure engagement and collaboration throughout the project lifecycle. • Conducts regularly scheduled project team meetings both internal and with the customer. • Establishes and maintains an open issues and action item list (internally and between DWFritz and client). • Utilizes project schedule and WBS to determine resource requirements and manages those resources to meet project goals. • Manages the scope and deliverables from vendors and subcontractors. • Responsible for project closeout activities and document preparation for hand over to DWFritz Services team. • Proactively manages both risks and opportunities and regularly communicates to the business and the customer as needed. • Proactively follows the change management process to document and approve all changes that impact project cost, schedule or scope. This includes positive/negative and internal/external sources of change. • Leads and provides project direction during problem resolution activities throughout the lifecycle of the project both internally and externally. • Is responsible for periodic updates of project financials including but not limited to revenue budgets, cost budgets and forecasts, while maintaining communication to upper management/accounting on potential risk and risk resolution for assigned order or orders with same end-user/customers. • Mentors and trains Project Managers and project team members in order to expedite development and improve project execution. • Assists Director of Project Management with overall project prioritization, resource allocation and overall functional integration. Knowledge, Skills and Abilities • Excellent written and verbal communication skills with the ability adjust to changing project conditions and work under pressure to meet project deadlines in a multi-tasking environment. • Excellent organizational and time management skills with demonstrated ability to prioritize projects across large, matrix organizations, meeting both business and customer requirements. • Demonstrated success developing and managing client relationships, especially in gathering requirements, setting scope, and managing through change. • Demonstrated ability to make good decisions based on limited information. • Demonstrated ability to lead a strong matrix organized team through the lifecycle of a project. • Detail oriented, results driven, self-motivated and directed. • Ability to problem solve and engage in continuous improvement activities. • Ability to maintain confidentiality. • Ability to actively participate in team development and team-oriented processes and motivate others to do the same. • Strong influencing and negotiation skills and the ability to apply both internally and externally. • General knowledge of engineering practices, including design for manufacturability, maintainability, reliability, safety and machine shop practices. • Strong background in automation, critical process timing, and Gage R&R requirements is preferred. • Familiarization in engineering tools such as SolidWorks and PDM systems are preferred. Education and Experience • A minimum of a Bachelor's degree in Engineering or related field is required for this position; a Master’s degree in Engineering or Business Administration is desirable. • Must possess a minimum of 5 years proven experience in program or project management leading clients and team members through large/complex technology implementations with high value capital equipment purchases in a fast pace environment. • Experience with equipment design, development, manufacturing and installation is required. • Expert understanding of Project Management Body of Knowledge (PMBOK) Discipline (Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk Management, Procurement). Interpersonal Contacts We are an ITAR protected facility and due to the nature of your role, you may encounter ITAR related project information. Your citizenship status will determine what access you have within the facility. External to DWFritz • Clients/Customers. • Suppliers. • Contract Partners. • Subcontractors. • Sales Representatives. Internal to DWFritz • Sales. • Engineering. • Operations (manufacturing, supply chain, logistics). • Service. • International counterparts. Work Environment • Fast pace, highly demanding deadlines. • Open plan office layout, onsite requirement. • Highly collaborative. Physical Demands • The physical demands listed here are typical for the role and may be modified upon request for reasonable accommodation. The employee may be working at a personal computer workstation for most of the workday, both in a professional office environment and on the shop floor. The position requires the employee to communicate with others including talking and hearing, sometimes in environments with significant ambient noise. The employee must be able to wear personal protective equipment and gear for much of the workday. The employee must be able to ascend and descend ladders, work in confined spaces, and be mobile / working on their feet for much of the day. The employee may occasionally lift up to 50 pounds; bend, stoop, kneel, and grasp. Travel Expectation : 10-30% Equal Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. The above description is intended to identify the essential functions and requirements for the performance of this job. It is not to be construed as a complete statement of duties, responsibilities, or requirements. All jobs require behaviors consistent with our Core Values and Culture.

Posted 30+ days ago

Deputy Program Manager-logo
Deputy Program Manager
gTANGIBLE CorporationWashington, District of Columbia
Description gTANGIBLE Corporation (gTC), www. gtangible.com, is a C corporation and a registered Government contractor that provides services and solutions in: National Security Programs Professional, Administrative, and Management Support Mission and Warfighter Support We are a Service Disabled Veteran Owned Small Bu siness (SDVOSB) and the founder has years of successful experience in the Government contracting arena. Our leadership team is an exceptional group of Government contr acting professionals. gTANGIBLE is in the process of identifying candidates for the following position. Requisition Type: Full Time Position Status: Contingent Position Title : Deputy Program Manager Location: Washington, DC Metropolitan Area Duties and Responsibilities Manage one or more Task Orders to ensure overall performance objectives, contract deliverables, quality control (QC), and the placement of qualified personnel on National Institute of Health Long-Term Administrative Support Contract III . Duties include: In absence of Program Manager, r epresent the contractor as point-of-contact for the LTASC III contracting officer to help resolve issues and perform other functions that may arise relating to the contract and task orders under the contract Communicat e monthly with LTASC II customers regarding the technical scope of the contract and the overall attributes of the LTASC III Program Provid e all reporting information required under the contract in an accurate, thorough, and timely manner Resolv e issues related to task order performance under the contract in an accurate, thorough, and timely manner Attend meetings and conferences as necessary Manage task accomplishment across multiple functional areas and locations Knowledge and Qualifications Bachelor’s Degree plus 4 years additional work experience related to program management on US Federal Government contract(s) performing tasks such as staffing, budgeting, scheduling, and client interaction or a high school diploma and 8 years of relevant experience Experience in a scientific research or clinical environment or a Federal agency conducting scientific/clinical efforts is preferred A Project Manager Professional (PMP) certification is desired for this position Proficient in Microsoft Office (i.e., Word, PowerPoint, Excel and Outlook) and database programs to track office reporting gTANGIBLE Corporation is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, or political affiliation.

Posted 30+ days ago

WCM White Cap Management logo
Account Manager- Accelerated Sales Program
WCM White Cap ManagementAlbuquerque, New Mexico
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Job Description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Description / Qualifications

Job Summary

Responsible for participating in structured Accelerated Sales Program to gain sales knowledge, know-how and expertise to enable success as an Account Manager.

Major Tasks, Responsibilities and Key Accountabilities

  • Engages in classroom, independent study and on-the-job training to learn the company’s business model, products, vendors, customer needs, job site environment, systems, competitors, pricing, sales approach and selling skills.

  • Generates viable sales leads and prospects through use of Dodge Pipeline, sales events, job site visits, networking, vendor events, etc. and analyze.

  • Makes outbound business development phone calls.

  • Prepares and executes account plans.

  • Sells White Cap value proposition and products.

  • Learns about making effective jobsite or office sales calls by riding along with the District Sales Manager or experienced Account Managers.

  • Enters and processes customer orders.

  • Seeks and responds to performance feedback.

Nature and Scope

  • Works in compliance with established procedures and/or protocols. Identifies and resolves readily identifiable, clearly defined problems. Demonstrates skill in data analysis and techniques by resolving missing/incomplete information and inconsistencies/anomalies in routine research/data.

  • Nature of work requires general supervision; exercises judgment. May be paired with a mentor. Work typically involves regular process checks or review of output by a coworker and/or supervisor.

  • May provide general guidance/direction to or train junior level support or professional personnel.

Work Environment

  • Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors, such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

  • Typically requires overnight travel less than 10% of the time.

Education and Experience

  • Typically requires BS/BA in a related discipline. Certification may be required in some areas. Generally 0-2 years of experience in a related field OR MS/MA and generally 0-1 year of experience in a related field.

Preferred Qualifications

  • Bachelor’s degree in Business, Marketing, or related field or one to two years of sales or related field experience preferred.

  • Strong communication skills and comfortable conversing with team members.

  • Requires strong self-governance, proactive approach, personal accountability, and increasing independence.

  • Competitive nature with a drive to succeed.

  • Goal oriented with personal accountability to delivering on metrics

  • Open to feedback and willing to take action to improve performance

  • Demonstrated ability to plan and organize daily activities.

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.