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Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently seeking a new Senior Project Manager to join our Project Management Office team in Vancouver, Calgary or Toronto.

What your team does:

Clio's Project Management Office (PMO) leads the company's most strategic, complex, cross-functional projects and programs. We work very closely with teams across the entire Clio org and work with roles at all levels. We're the gears that reliably keep projects running on time and keep the business growing.

The PMO sits within the Business Operations department which is focused on driving results for the company through strategic, operational, and data-driven improvements and growth. This role, however, supports the Monetization team which sits within the Marketing department. You will also work closely with our Revenue Operations and Billing Services teams to manage the end-to-end processes required to execute on the Monetization program - making this a highly cross-functional role.

Who you are:

First and foremost you are a person who seeks to build partnerships based on trust. You can work with people at all levels from junior to executive and you are able to meet people where they are. You have a demonstrated strategic mindset and are able to bring together a cross-functional team to plan and execute on complex and technical projects. You are obsessed with bringing clarity to ambiguous situations and you are a problem solver who looks for common sense and human-centric solutions. You communicate with clarity, transparency, and vision geared towards an executive audience. And you are able to see the big picture across a wide canvas of projects, priorities, and teams to identify dependencies, gaps, risks, decisions, and opportunities; as such, you are meticulously organized.

What you'll work on:

• You will lead end-to-end project management for Monetization projects. This could include managing: pricing increases, packaging changes, and plan updates; pricing and packaging for new products and add-ons; international pricing; and promotional pricing campaigns.

• You are expected to have a deep understanding of what it means to manage complex projects and programs end-to-end using widely recognized best practices. As such, PMP certification or similar is required.

• You will work closely with functional leaders across the business to develop execution plans that align to the strategic vision and goals of the Monetization program

• You will drive strategic alignment and decision making discussions with project leads and executive stakeholders

• You will facilitate needs assessments and task scoping with a variety of workstream leaders, and continually test and validate scoping assumptions to make sure that teams are working on the right things to achieve project objectives

• You will identify and highlight dependencies and facilitate communication and collaboration across cross-functional workstreams; and in doing so, you will remove barriers, track blockers, and mitigate risks

• You will coordinate with cross-functional leaders to draft content for Monthly Business Reviews and executive pricing committee reviews

What you may have:

• An undergraduate degree in an area that involves project management, business, research, leadership, or finance.

• Project management certification and/or additional project management training - PMP certification is essential

• 3+ years experience working in project management or adjacent disciplines in a fast growing SaaS/tech company

• Experience conducting needs assessments, scoping project tasks and deliverables, facilitating decision making alignment discussions, and creating roadmaps and timelines/gantt charts

• Demonstrated ability to learn new tools and technologies quickly

• Demonstrate a keen interest in improving your craft by using AI

Serious bonus points if you have:

• Direct experience supporting SaaS Monetization initiatives, launching new SKUs, charge models

This is a new role.

What you will find here:

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week.

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range* for this role is $102,000 to $120,000 to $138,000 CAD. There are a separate set of salary bands for other regions based on local currency.

• Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.