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IT Program Manager-logo
TAG - The Aspen GroupChicago, IL
The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members at more than 1,300 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. Our continued growth has created an opportunity to join our team as an IT Program Manager. The IT Program Manager should be focused on end to end delivery of IT initiatives. This individual will work with the stakeholders, manage the workstreams and report progress, risks and issues. The IT Program Manager should be able to manage cross functional projects, develop run guides in coordination with the project teams/end-users and ensure delivery and operational readiness of business To be successful in this role, an IT Program Manager must be a team player, collaborate with product teams, development, software support and change readiness teams with a positive demeanor to multi-task, lead teams/projects while being detail orientated and well organized. IT Implementation Program Manager Responsibilities: Collaborate with the TAG technology teams, stakeholders and vendors to create and deliver company needs in an effective and streamlined manner. Maintain role as a trusted advisor to the business & stakeholder management. Lead meetings, assess risk and mitigation plans. Help evolve the delivery office operating model to build SOP's for effective project managers, product managers and outcome oriented delivery Contribute and manage the development of new project processes. Manage IT project progress, recommend and implement changes where necessary. Maintain a good working knowledge of assigned components within projects. Create & maintain workflows, dashboards, automations, etc. within our project management systems. Develop flowcharts, graphs, etc. utilizing diagramming applications. Create, maintain and comply with processes and Standard Operating Procedure documents. Coach, train and mentor peers on departmental processes. Work independently and make sound technical/business decisions with and without guidance. Configure and troubleshoot centralized paperless faxing applications. Maintain team workspace pages. Requirements: Must have Bachelor's degree or 10+ years of experience in an IT Program/Project management role. Proficiency in Monday.com, ServiceNow, Workday and Microsoft Office desired. Experience with RightFax, Lucidchart, Confluence and Smartsheet beneficial. Leadership & core project management skills for managing projects, teams and logistics. Advanced computer skills and knowledge of varying operating systems and service desk administration. Strong written and verbal communication skills to coordinate with team members, stakeholders and vendors. Document writing and training skills beneficial. Strong problem-solving and analytical skills and experience in leading PMO/ Delivery Organizations Organization and time management skills with a focus on efficiency. This role is onsite 4 days/week in our Chicago office (Fulton Market District) A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match Salary: $125,000-170,000/year

Posted 30+ days ago

Mental Health Program Manager - Steiner Kelting Irts (Chaska, MN)-logo
People IncorporatedChaska, MN
Apply Job Type Full-time Description Program Manager- Steiner Kelting IRTS People Incorporated Mental Health Services is seeking a dedicated Program Manager to lead our Intensive Residential Treatment Services (IRTS) and crisis stabilization team at the Steiner-Kelting Mental Wellness Center in Chaska. This leadership role is responsible for overseeing the planning, coordination, and delivery of high-quality, person-centered care. The Program Manager ensures compliance with organizational standards and licensing requirements while fostering a safe and supportive treatment environment. Additionally, this role may provide clinical guidance, staff education, and oversight related to service delivery, documentation, and billing practices. Schedule: Full-Time Monday- Friday, 8:00am-4:30pm, Flexibility with start and end times. Some remote work available. Location: Stiner Kelting IRTS: 9120 Shady Oak Dr, Chaska, MN 55318 Hiring Range: Unlicensed Program Manager: $72,758 -$ 81,847, plus $1,000 hiring bonus for external candidates. Licensed Program Manager: $83,665 - $89,122, plus $2,000 hiring bonus for external candidates. People Incorporated Mental Health Services is the largest nonprofit mental health provider in Minnesota. For over 50 years, we have been a leading community partner, transforming the health of our communities through innovative solutions. Main Duties: Support organization's Mission, Vision and Values as well as program and organizational policies, procedures and service standards, ensuring staff understand and integrate accordingly. Responsible for overseeing a program's staff, budget, licensing, and compliance requirements. Manage program time and work schedules, ensuring proper staffing occurs to meet the needs of the clients. Attract, hire, orient and retain high-quality staff providing training, assessing strengths and development needs and providing timely and specific feedback. Manage the work of assigned program staff to ensure adherence to quality standards and proper procedures, providing coaching when errors or problems are discovered. Provide guidance and evaluation of client development plans and progress toward identified goals. Responsible for the review of all documentation of case and progress notes of licensed and unlicensed staff ensuring that they are accurate and timely entered into the Electronic Health Record (EHR). Responsible for reviewing and signing billing related inquiries and that it is done in a timely manner. Requirements Required Qualifications: Unlicensed Program Manager Bachelor's degree in behavioral science, human services, or business administration. One year of leadership experience. Demonstrated proficiency in gathering, analyzing, and using data to establish goals, monitor implementation, and establish program initiatives. Required Qualifications: licensed Program Manager Master's Degree in the behavioral sciences or related field (i.e. social work, psychology, marriage and family therapy from an accredited college or university) Current clinical license as a mental health professional in the State of Minnesota (LP, LPCC, LICSW, or LMFT) with no restrictions, One year of leadership experience. Demonstrated proficiency in gathering, analyzing, and using data to establish goals, monitor implementation, and establish program initiatives. Preferred Qualifications: Master's Degree in the behavioral sciences or related field (i.e. social work, psychology, marriage, and family therapy from an accredited college or university) Current clinical license as a mental health professional in the State of Minnesota (LP, LPCC, LICSW, or LMFT) with no restrictions Eligibility as a State of Minnesota Board-approved supervisor. Three years or 6,000 hours of prior experience in the human services field with a preference toward servicing those with mental health symptoms. Two years or 4,000 hours of prior supervisory experience, or completion of People Incorporated's Link to Leadership Program. Three years of prior supervisory experience. Benefits: Accrue up to 4 weeks of PTO/ESST, plus company-designated holidays and floating holidays 403(b) Retirement Savings Plan with a 3% employer-match Multiple health and dental insurance plan choices available Lifestyle Benefit - choice between company contribution to health savings account, student loan repayment assistance, or flex time Employer-paid Short & Long-Term Disability Insurance & Life Insurance Free access to People Incorporated's Training Institute, offering free CEUs and a wide array of learning and education opportunities Eligibility for state and federal loan forgiveness programs We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations. People Incorporated is committed to improving the wellness of our clients, staff, and the communities that we serve by providing a tobacco-free environment. People Incorporated is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. People Incorporated values a diverse workplace and strongly encourages women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Posted 1 week ago

Senior Technical Program Manager, Components-logo
Relativity SpaceLong Beach, CA
About the Team: The Stage Manufacturing team turns design into reality, owning the build of Terran R's primary structures. This isn't about turning the same bolt every day; it's about building the systems to build the rocket. Engineers and technicians work side by side, with deep collaboration and real-time feedback, to shape how we build better and faster. With a manifest and a launch date, it's up to the team to deliver on Terran R: solving challenges in real time, optimizing for scale, and constantly improving processes. As the vehicle evolves, so will the factory, with opportunities to apply automation, machine learning, and advanced technologies. What we build here sets the blueprint for the future of scaled launch. About the Role: Timeline/Schedule: Analyze requirements, resources, and dependencies, to create and rally the team around a reliable timeline and schedule. Create and maintain master schedules that drive the program forward. Goal Tracking & Reporting: Monitor and report on the progress towards organizational goals, objectives, and milestones. Facilitate strong communication within the team and ensure transparent communication of program status to relevant stakeholders. Programmatic Risk Management: Identify risks to the program across all variables (time, requirements, resources, dependencies, etc.) and serve as the primary interface between propulsion engineering and our program risk management process. Trades + Collaboration: Present trades on items like budget, schedule, technical risk, etc. with recommendations to help improve strategic direction of the Manufacturing program. Working closely with Manufacturing leaders to work on recommendations of trades. Resource Management: Identify resource gaps and orchestrate cross-functional planning for resource allocation, including headcount, budget allocation, and workspace needs. Ensure efficient utilization of resources to support program and departmental objectives. About You: Bachelor's degree in engineering, science, mathematics, or related fields; aerospace, electrical, or mechanical engineering degree preferred 3+ years of experience in a program management role on a complex technical project Experience managing programs across matrix organizations, building sustainable processes, and coordinating design releases and key engineering trades Experience in manufacturing - developing factories, working on CONOPS, or working closely to a build. Proven ability to solve complex technical problems and design robust, scalable solutions Robust communication skills across numerous stakeholders and teams as well as navigating both technical and strategic discussions Nice to haves, but not required: Experience with hardware product development Experience in high-volume operations or project management of large scale and high dollar projects. MBA, Master's in engineering, science, mathematics or related fields, or equivalent experience preferred

Posted 30+ days ago

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Ability Beyond DisabilityRidgefield, CT
Join Ability Beyond and Make a Meaningful Impact! Location(s): Bethel, Brookfield, Danbury, New Milford, Newtown, & Ridgefield Hours: Combination of 1st (Day) and 2nd (Evening) Shifts- Weekend availability required Pay Rate: $21.00-$21.50 per hour At Ability Beyond, you'll be part of a supportive, inclusive team that celebrates diversity and empowers individuals with disabilities to live full and independent lives. We're currently seeking a compassionate and motivated Assistant Residential Program Manager to support our residential programs and help our individuals achieve their goals. Key Responsibilities: Collaborate with your team to develop and implement individualized Treatment Plans Ensure a safe, supportive, and respectful environment for the individuals we serve Provide direct assistance with daily living activities, including personal care and hygiene Support household routines such as cooking, cleaning, and transportation Maintain accurate financial records and safeguard personal belongings Train and mentor direct support professionals to deliver high-quality care Coordinate staff schedules and ensure compliance with all staffing requirements Promote meaningful community engagement through employment, recreation, and volunteer opportunities Serve as a hands-on leader who models professionalism, positivity, and empathy Qualifications: High school diploma or equivalent and at least 2 years of full-time related experience OR 2 years of college in a related field and 1 year of full-time related experience Valid driver's license and access to a registered, insured vehicle Ability to complete required certifications (Medication Administration, CPR, First Aid) within designated timeframes What We Offer: Paid Training & Certifications- We set you up for success from day one Comprehensive Benefits- Medical, dental, vision, and even pet insurance Generous Paid Time Off- With increases based on length of service 403B Retirement Plan Options- Helping you plan for the future Public Service Loan Forgiveness (PSLF) Eligibility- We're a qualifying employer Employee Assistance Program- Mental health and wellness support for you and your family Career Development Opportunities- Including leadership training and mentorship A Positive, Inclusive Culture- Be part of a team that values your ideas, your voice, and your growth If you're looking for a meaningful career with a supportive team and the chance to grow your skills while making a lasting impact, we want to hear from you! Apply now and help us create more possibilities for the people we serve. See what a day in the life looks like: https://www.youtube.com/watch?v=fk2TezhPHro

Posted 2 weeks ago

Program Manager Director-logo
Brown and CaldwellSeattle, WA
Brown and Caldwell (BC) is a pioneer and recognized industry leader in wastewater, drinking water, water resources, stormwater, infrastructure, environmental planning and permitting, and program management. BC serves both municipal and private sector clients throughout the US. Brown and Caldwell (BC) is seeking a Program Management Director to help lead large, high-profile capital programs nationwide. This is a great opportunity to help our trusted clients deliver transformational solutions to meet the needs of their communities. This is a full-time opportunity focused on supporting strategic pursuits and program delivery in major cities throughout the U.S. Detailed Description: As a Program Management Director, you will oversee the daily operations and direction of programs or large, major projects. The ideal candidate will have a proven track record of successfully delivering large and complex capital projects with investments exceeding $1 billion. You will be responsible for addressing complex issues while managing capital planning, design, engineering, and construction phases. Specific responsibilities will include: Plans and directs large programs and integrated teams through the program lifecycle phases to deliver value, financial performance, and benefits Provides program leadership and oversight of project delivery managers, program professionals, construction managers, and subconsultants for water and wastewater programs Communicates effectively and demonstrates leadership by fostering trust, collaboration, and commitment among all parties involved Interacts with client senior leaders and important stakeholders such as government leaders and public officials Develops high-value client relationships while representing BC Supports the development of team members, especially as it relates to delivery excellence, exceptional client service, and accountability Facilitates program steering committee activities in partnership with clients to ensure success and adjudicate challenges affecting program implementation Assures that program risks are adequately managed for the benefit of the client and BC Participates in program initiation activities that assure successful program startup and sustained implementation Desired Skills and Experience: A Bachelor of Science degree in engineering, business, or construction management is preferred At least 10-15+ years of program experience with Water and Wastewater programs, including a minimum of 3 years in a program leadership role. Professional Engineering license preferred Experience in key program management areas such as program delivery, strategy development, benefits management, stakeholder engagement, governance, and change management Familiarity with various project delivery methods, including Progressive Design Build (PDB), Construction Manager at Risk (CMAR), and Design-Bid-Build (DBB) Strong communication skills, with the ability to engage effectively, listen, and interact diplomatically with staff and clients at all organizational levels Proven experience in client service engagement and business development Capability to convey ideas and concepts visually and in writing A self-starter with a results-oriented mindset, able to work effectively under tight deadlines Ability to prioritize client needs while managing multiple, internal team demands. Exceptional written and verbal communication skills Salary Range: The anticipated starting pay range for this position is based on the employee's primary work location and may be more or less depending upon skills, experience, and education. These ranges may be modified in the future. $160,000 - $230,000 You can view which BC location applies to you here. If you have any questions, please speak with your Recruiter. Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits. About Brown and Caldwell Headquartered in Walnut Creek, California, Brown and Caldwell is a full-service environmental engineering and construction firm with 50 offices and 2,100 professionals across North America and the Pacific. For 75 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choice-to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities. For more information, visit www.brownandcaldwell.com This position is subject to a pre-employment background check and a pre-employment drug test. Notice to Third Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Brown and Caldwell is proud to be an EEO/AAP Employer. Minorities/Women/Disabled and Protected Veterans are encouraged to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act of 1964. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) #ACE25 #waterreuse #lacampaign

Posted 30+ days ago

Senior Technical Program Manager-logo
BitdeerSan Jose, CA
About Bitdeer: Bitdeer Technologies Group (Nasdaq: BTDR) is a world-leading technology company for Bitcoin mining. Bitdeer is committed to providing comprehensive computing solutions for its customers. The Company handles complex processes involved in computing such as equipment procurement, transport logistics, datacenter design and construction, equipment management, and daily operations. The Company also offers advanced cloud capabilities to customers with high demand for artificial intelligence. Headquartered in Singapore, Bitdeer has deployed datacenters in the United States, Norway, and Bhutan. What you will be responsible for: Manage analog and mixed-signal IC design projects (spec-to-silicon) using a highly innovative approach to circuit design. Own schedule, execution, risk management, and cross-functional coordination (Analog Design, Physical Design, Verification, Tapeout). Plan, track, and drive IC projects (schedule, resources, milestones). Coordinate cross-functional engineering teams and technical dependencies. Identify, track, and drive resolution of technical issues (design, tools, methodology, silicon). Assess and mitigate project risks. Report status, risks, and blockers concisely. Minimum Qualifications: BS EE/CE or related. 10+ yrs semiconductor industry (analog and mixed-signal IC design). 3+ yrs tech lead or Program Manager for silicon projects. Strong understanding of custom mixed-signal IC design flows. Experience managing complex, cross-functional technical projects. How you will stand out: MS/PhD EE/CE. Direct experience in SHA256 Bitcoin integrated circuits. Advanced node ( Familiarity with standard EDA tools & foundry interactions. Experience managing leading edge new technologies. ------------------------------------------------------------------- Bitdeer is committed to providing equal employment opportunities in accordance with country, state, and local laws. Bitdeer does not discriminate against employees or applicants based on conditions such as race, color, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.

Posted 30+ days ago

Lead Technical Program Manager-logo
MasterCardO'fallon, MO
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Technical Program Manager OVERVIEW At Mastercard, our industry expertise is enhanced by our commitment to being a force for good in the world. We do well by doing good. Our core values of trust, partnership, agility and thoughtful risk taking are displayed in everything we do. Our culture of collaboration and inclusion makes our company the place where the best people choose to be. This is an exciting opportunity for you to join Mastercard on the global credit card authorization team. The system facilitates billions of transactions among issuers, acquirers, and service providers. Come join us! ROLE We are looking for experienced technical program management professionals to join our team and help us build towards the future. Our Technical Program Managers (TPM) conceptualize, rationalize, and drive multiple simultaneous projects to deliver engineering work across the portfolio in our scrum execution model. In this role, you get to dive as deep as you want into the tech stack, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems. You will contribute to the strategies and design choices to build comprehensive believable and achievable execution plans to deliver high-profile new features and capabilities for our customers. You may drive the execution of a feature through the full stack or may drive a project which spans multiple teams and integrations, reporting meaningful status along the way. ALL ABOUT YOU Demonstrated ability to operate with independence and autonomy Demonstrated experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models Enjoys diving deep to understand of the platforms capabilities and underlying technologies Proven track record of data driven decision-making and applying continuous improvement methodologies across teams Can debate the delivery strategy with business teams, architects, engineers, and designers Can communicate to executives, peers, and staff with impact, eloquence, and authenticity Demonstrated experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organization Huge plus if you have expertise in Payments Huge plus if you have developed and tested software BS in engineering, computer science or related discipline Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges O'Fallon, Missouri: $112,000 - $187,000 USD

Posted 1 week ago

Program Manager, Organic Media Strategy-logo
Tractor SupplyBrentwood, TN
Overall Job Summary We're seeking a strategic, community-driven and creative leader to own and grow our brand's organic social presence. This role is more than managing posts-it's about leading the conversation, driving discoverability and keeping in touch with our customers. You'll champion bringing the spirit of Life Out Here to life across our organic channels. This role will be responsible for growing and managing Tractor Supply's organic channels footprint-highlighting the people, products, and values that define Life Out Here. Working closely with cross-functional teams and our paid media partners, you'll ensure that our organic strategy is both holistic and impactful. Essential Duties and Responsibilities (Min 5%) Strategy & Planning Develop and execute a comprehensive organic media strategy across social platforms and YouTube, rooted in the rural lifestyle and customer values. Identify platform-specific opportunities to enhance engagement and strengthen community connection. Collaborate with paid media teams to ensure alignment and integration across paid and organic campaigns. Content Creation & Management Lead the planning and execution of an engaging content calendar featuring store events, seasonal moments, customer stories, and #LifeOutHere themes. Partner with PR, creative, and content teams to develop authentic, community-first content. Write compelling, brand-aligned copy that reflects Tractor Supply's voice and customer values. Community Management and Creator/Ambassador Strategy Collaborate with the Social Care team to respond to community interactions (comments, messages, mentions) and drive real-time engagement. Cultivate relationships with rural influencers, brand ambassadors, and community leaders to expand reach and amplify storytelling. Support paid creator and ambassador strategy in collaboration with Integrated Media Program Managers. Manage team member ambassador program & friends of TSC Use social listening tools like Sprinklr and Meltwater to monitor sentiment, trends, and audience feedback. Analytics & Optimization Track key performance indicators such as engagement, reach, and audience growth. Use data insights to refine strategies and inform future content direction. Prepare regular performance reports and recommendations to present to senior leadership. Cross-Functional Collaboration Work with creative, integrated/category marketing, PR and social care teams to support the business. Collaborate with other media program managers to ensure omni-channel support for initiatives Other Lead administrative responsibilities for tools including Sprinklr, Wyng, and other social platforms. Contribute to additional projects in support of broader marketing initiatives. Required Qualifications Experience: Minimum 5 years of experience managing social media for a consumer-facing brand, ideally in retail. Education: Bachelor's degree in a related field. Any suitable combination of education and experience will be considered. Professional Certifications: None Preferred knowledge, skills or abilities Other knowledge, skills or abilities: Strong understanding of social media KPIs, analytics tools (e.g., Meta Insights), and performance-driven strategy. Familiarity with tools and platforms such as Sprinklr, Adobe Creative Suite, Canva, CapCut, Wyng, Zeta, and Skai. Proven ability to translate business goals into creative content strategies. Strong copywriting and storytelling skills tailored to social media audiences. Demonstrated success in managing multiple projects in a fast-paced, collaborative environment. Proficient in Microsoft Office (Word, Excel, PowerPoint). Preferred: Experience working with brand ambassadors or creator programs. Retail or customer service experience. Collaborative, solution-oriented mindset with a passion for innovation and community engagement. Working Conditions Hybrid / Flexible working conditions Physical Requirements Sitting Standing (not walking) Lifting up to 10 pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.

Posted 3 weeks ago

Technology Project & Program Manager - Product Owner-logo
Wolters KluwerBoston, MA
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your place here. What We Offer: The Technology Project & Program Manager- Product Owner role offers growth potential opportunities, professional development, an engaging small team environment, a hybrid work opportunity (2-days a week), weekends off, and amazing benefits. Hybrid Office Locations: Contact Wolters Kluwer | Wolters Kluwer If you are a problem-solver who is passionate about ensuring customers are delighted by how products look/feel/work and are looking for a new challenge (as well as an opportunity to make a real difference in how nurse students use our products to become ready for practice), we want to hear from you! What You'll be Doing: As the Technology Project & Program Manager, you will help us in our mission to ensure that nurses, nurse educators, and hospital administrators who use our Nursing digital products continue to benefit from the excellent content and workflow functionality offered in our point-of-care and point-of-learning solutions. This Product Owner will have responsibility for executing the roadmap priorities for key digital offerings in Nursing- Nursing Center and CE Connection. The Product Owner will develop a first-hand, in-depth knowledge of what users of this solution's value and what helps customers in their workflows, to ensure nurses have what they need to ensure the best education and professional development, which ultimately drives the best patient care. The Product Owner manages product development for assigned products/platforms and the relationship between those products and WK Technology. While the Product Owner is not expected to make technology decisions or understand the detail of the coding, they must have sufficient understanding of technology issues as well as an in-depth understanding of the value each release brings to customers and how the release will work. The Product Owner reports to the Director of Product Development, Nursing, and will be part of a team of Product Owners working on products across Nursing. Please note, this is a Jr. level role. Key Tasks: Coordinating with Product Management on activities (e.g., Lean experiments, competitive/market intelligence, customer insights/analysis) designed to ensure deep understanding of customer needs Translating high-level user stories from Product Management into specific technical development items/requests, with clear metrics for success articulated in each requirement Bringing strong organizational skills, as well as ruthless prioritization, to how product backlogs are crafted/maintained/grow Owning the product development lifecycle/schedule, working with Agile/Scrum teams to plan for, and execute on, sprints and releases that deliver on the Product Manager's roadmap priorities Working with the Agile/Scrum teams to maintain the health/performance of assigned products/platforms, such as compliance with required norms and standards for security, privacy, accessibility, and discoverability, as well as integration with other systems (e.g., electronic health record systems, learning management systems) Ensuring that where an assigned product needs to interface with other products or platforms, they partner and closely collaborate with other Product Owners and Technology colleagues to identify opportunities for efficiencies/consistency in development approaches Being the "glue" in the product team who acts as a product's "subject matter expert" for questions and requests for updates (about existing and upcoming features/functionality) from Product Management, Technology, Content, Product Marketing, Sales, Sales Enablement, and Customer Success/Support You're a Great Fit if You Have These Requirements/Can: College degree (BA/BS) or equivalent experience 1 years' experience in digital product development (particularly with Agile/Scrum teams) or equivalent experience in working on products/solutions for the nursing practice market Strong knowledge of every stage of the product development process from concept to post-launch Experience developing and leading the execution of product development is Demonstrated experience understanding user needs and market trends that are successfully translated into practical plans Proven ability to craft workflow and user experience requirements that meet strategic business goals Experience with understanding Technology opportunities, constraints, and choices, and ability to articulate associated risks (and possible mitigation plans) Ability to prioritize and act as a structured thinker who is able to see "the wood from the trees" Strong oral and written communication skills Strong project management skills, including ability to develop schedules and oversee work-in-progress for budgeting compliance General knowledge of the healthcare/nursing market Familiarity with customer contextual inquiry and analysis Familiarity with data analytics and dashboard creation Certification as either a Scrum Master or Product Owner (e.g., from Scrum Alliance) Exposure to simulation/virtual reality products Experience in contributing to customer-facing communication plans, creating product demos for stakeholders, triaging/troubleshooting customer escalations (in collaboration with Support personnel) Familiarity with backlog software (e.g., Jira, VSO, Trello, Wrike) and team communication applications (Slack, MS Teams, etc.) Ability to travel Up to 15% travel required (if not located in Philadelphia or Baltimore office) The above listed qualifications, experience, & education are all requirements- Candidates that do not meet the listed requirements will not be contacted We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.html Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $91,600 - $126,800 Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Posted 1 week ago

Program Manager - Custodial Operations-logo
Service SourceWilmington, DE
Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities. Job Summary Responsible for maintaining the quality control program, certifications, and managing the integrity of the contract operations with the establishment of policies, procedures, practices, forms, and measurements. Assure appropriate reports are provided to management and timely communication occurs internally. Work closely with contract personnel and employees to ensure compliance with requirements of the contract. Implement and maintain a comprehensive training that incorporates best practices and trends. Primary Duties Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review. Manage contract including processing paperwork including monthly billing, ensuring files meet contract requirements, interfacing with the contracting agencies/customers as required, and preparing invoice materials and reports. Plans and schedules and functions for three contract sites, estimates contract costs, and maintains contact with customers and vendors. Submit quotations and estimated completion dates direct to Assistant Director/Director of Operations for final approvals prior to submitting to customer. Establish and maintain high standards in all service areas. Implement best practices and standardized procedures to improve efficiency of subordinates. Should perform Time Study Method Analysis and daily inspections to set service standards on contract work. Manage, train, and communicate any changes to supervisors to ensure they can supervise sites independently. Create and maintain a preventative maintenance program for all equipment. Ensure all identified staff/employees are trained and prepared to use any equipment assigned to contract Additional Responsibilities Maintain official contract records; to include contracts and amendments, budgets, reports, labor, and material costs, and supporting compliance data. Establish efficient production and quality control procedures. Cross train employees for scheduling versatility. Complete Performance Evaluations on subordinate staff members and employees and initiate requests for wage changes. Oversee the cleanliness and safety of all off-site locations, equipment, and vehicles. Advise Asst/Director of Operations on a timely basis, on all personnel and production-related issues. Ensure all purchases are within approved contract budget(s). Complete any task deemed necessary for the effective operations. Perform other responsibilities as assigned. Qualifications: Education, Experience, and Certification(s) High school diploma or General Educational Development (GED) required. Prefer two-year degree in Facility Maintenance or Business Management. Minimum 5 years supervisory experience in custodial services required. Experience working with people with disabilities is preferred. Customer relations experience preferred. Carpet and floor care experience preferred. Must hold or be able to obtain any government required clearance levels. Knowledge, Skills, and Abilities Ability to discover and develop abilities. Ability to cooperate with others. Excellent reading and writing skills. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to sit, talk, and hear. The employee will need to walk within an office setting. The employee may occasionally lift or move office products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet. What We Offer - for Benefit Eligible Employees May Include: Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features: Health coverage for you and your family through Medical, Dental, and Vision plans. Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance. A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution. Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars. To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance. A generous paid time-off program in which the benefits increase based on your tenure with the company. We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions. PAY TRANSPARENCY POLICY STATEMENT: The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information

Posted 30+ days ago

Program Supervisor II-logo
Central City ConcernPortland, OR
Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty and addictions. We hire people that are skilled and passionate to meet our mission to end homelessness through outcome-based strategies which support personal and community transformation. Location: Richard L. Harris Building 8 NW 8th Ave. Portland, OR 97209 Salary:$56,618 - $79,268, Schedule: Monday-Friday, 8:00 AM-5:00 PM SUMMARY: The position will be responsible for the direct oversight of the day-to-day operations of the 8x8 Program. This position works closely with Substance Use Disorder (SUDs) treatment providers, CCC's Employment Access Center, Community Volunteer Core and other Health Services to coordinate care for shared program clients and meet the program outcomes. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide Direct Supervision and Guidance to 8x8 Program Staff. Assist Peer Case Managers with accessing resources for the people we serve, including but not limited to, SUD's Treatment, Mental Health Treatment, Primary Care and permanent housing. Facilitate weekly staff meetings, case load reviews, and coordinate interventions as needed. Regularly attend both internal and external stakeholder meetings. Maintain referrals to the program, coordinate with community partners and scheduling screenings, and manage program functions related to the occupancy of program units. Identify and facilitate clients' access to other community resources. Coordinate with Property Management, property maintenance, repairs, and management. Work with referral agencies (including residential and outpatient treatment providers) to facilitate enrollments and transition for all clients. Cultivate and maintain positive working relationships with clients, and Intra and Inter-agency providers. Develop and maintain good working relationships with DCJ, DHS, JOHS, Treatment providers and other agency staff to maximize client success. Maintain records and documentation in accessible and legible form. Ensure that all records, building roster, and client interactions meet applicable State and Federal guidelines and regulations. Perform routine review of client files to ensure accuracy, compliance, and client engagement. Review program data to ensure adherence to case management and client care standards of practice, quality of outcome data for reporting, and to inform program improvement activities. Work closely with the Housing Department and Supportive Housing team to ensure a safe and healthy recovering environment is maintained. Communicate and meet regularly with Supported Employment staff to form a combined case plan for 8x8 clients around recovery and employment. Assist in completing required reports for the Housing Department, Supportive Housing Department and/or Administration Department in a timely and accurate manner. Must be available 24/7 for all emergencies. Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security. Support compliance with all privacy and security requirements pursuant to community partners' and outside providers' patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee. Adhere to all CCC policies, procedures, and guidelines. Attend all required meetings and trainings. Perform related duties as assigned, within the scope of the role. SKILLS AND ABILITIES: Understanding of chemical dependency as a disease, including treatment and intervention methods. Ability to support the team in assisting clients in maintaining recovery, retaining housing, moving on to permanent housing and achieving self-sufficiency. Ability to work both as a team member and independently to achieve program goals. Understanding of HIPPA, confidentiality and boundaries, and a demonstrated ability to incorporate into daily job performance. Ability to understand and implement self-sufficiency, treatment or discharge plans developed by other agencies. Ability to clearly communicate expectations and consequences to clients/tenants and staff. Ability to manage complex and multiple tasks and prioritize appropriately. Demonstrated knowledge of community and social agencies, and self-help groups. Sufficient manual dexterity and physical ability to perform assigned tasks. Ability to communicate clearly and concisely both verbally and in writing. Comfortable working with people from a diverse range of ethnic and socio-economic backgrounds, including those with dual diagnoses or other disabilities who may display hostility. Detail oriented; ability to maintain accurate records and necessary paperwork. Knowledge of and ability to utilize de-escalation techniques, when encountering volatile situations. Ability to effectively communicate with clients and community partners; co-workers; corrections personnel, police, child welfare workers and other community referents. Demonstrated understanding of professional and personal boundaries in the workplace. MINIMUM QUALIFICATIONS: High School Diploma or GED required. Two years of experience working in supportive housing, behavioral health, social services, or related environment to include one year of lead/supervisory experience. Must have a clear understanding of dual relationships and professional boundaries. Flexible work schedule required; may include some evenings and weekends. Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects. Able to climb stairs several times a day. Ability to adhere to Central City Concern's drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Act of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol. Must pass a pre-employment drug screening and background check. May be required to carry an agency cell phone for work use. Cell phone will be provided by Central City Concern. Must adhere to agency's non-discrimination policies. Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, cultural backgrounds, lifestyles, and sexual orientations, and treat each individual with respect and dignity. PREFERRED QUALIFICATIONS Valid driver's license preferred. If required to drive, must pass a DMV background check, and be designated an "acceptable" driver as outlined in Central City Concern's Fleet Safety Policy. If required to drive, must pass an initial driver's training within 60 days of being an approved driver and continued recertification training. Bachelor's degree in a relevant field. CRM, PSS, QMHA, or CADC Certification Case management experience BENEFITS: Central City Concern offers an incredible benefits package to our Regular/FT employees Generous paid time off plan which provides up to 4 weeks of PTO accrual in the first year. Accrual increases with longevity. Amazing 403(b) Retirement Savings plan with competitive employer match with 4.25% in the first year, 6% in the second year, and 8% in the 3rd year. 11 recognized Holidays + 2 Personal Holidays Comprehensive Medical, Vision, and Dental insurance coverage. Employer Paid Life, Short Term Disability, AND Long Term Disability Insurance! Excellent relocation package for those roles that qualify. This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of the position. As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level. Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.

Posted 30+ days ago

HUD EPC Program Manager-logo
JLLBoston, MA
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. HUD Environmental & Property Condition- Project Management Director Performs technical guidance to JLL's Valuation Advisory- EPC team in support of performing HUD scope ESAs, PCNAs and related services in architecture, engineering and/or construction fields. Oversees select client accounts to achieve the company's strategic business objectives. Manages and coordinates technical staff activities including those of in-house and contracted associates. Provides leadership to one or more service groups within EPC. Key areas of focus include oversight of creating service production methodology and processes, project scoping, production oversight, service delivery, and support to production and administration teams ESSENTIAL DUTIES AND RESPONSIBILITIES Periodically reviews reports written by others to ensure they meet company and client protocols and accurately describe the assets, as well as to ensure quality and risk management standards. Interacts regularly with clients to ensure that goals and objectives of the services are achieved, and develops and implements action plans to correct variances in service delivery. Supports management of staff nationally and ensures understanding and implementation of JLL, VAS and EPC operations, policies, and procedures. Provides technical direction and guidance to staff assigned to projects. Oversees the preparation of accurate, timely, and complete reports to the client and company. May act as subject matter expert in areas of expertise such as building systems and conditions, seismic, ADA, MEP, or other specialties, in accordance with HUD standards. Develops EPC business with clients, presents services, and supports revenue growth of the business. Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES Provides formal supervision to individual employees within single functional or operational area. Works with EMD to respond to staff recruitment, selection, promotion, advancement, and corrective action. Effectively recommends same for direct reports to next level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime, in accordance with budgeted revenue goals of the team. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values. QUALIFICATIONS, EDUCATION and EXPERIENCE Bachelor's degree (BA/BS) in architecture, engineering, construction or related discipline. Minimum 10 years commercial building evaluation, HUD standards, and commercial design experience with a general understanding of all building systems: site work, structural, building envelope, and MEP. Must demonstrate qualifications to perform consulting services for HUD standards Mastery level knowledge of scope differences for underwriting, acquisition/disposition, subject matter expertise. CERTIFICATES and/or LICENSES Preferred certification as a Professional Engineer or Registered Architect, or reasonable expectation to obtain within one year, in a US state. COMMUNICATION SKILLS Ability to comprehend, analyze and interpret business related documents and offer strong business solutions to clients. Excellent written and verbal communication, interpersonal, consultative, and exceptional customer service skills and the ability to problem solve. Ability to effectively respond to sensitive issues, complex inquiries or complaints from clients, co-workers, supervisor and/or management. Ability to motivate employees and client groups to take desired action. Ability to effectively present technical information to non-technical clients. FINANCIAL KNOWLEDGE Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. REASONING ABILITY Ability to solve problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions. Draws upon the analysis of others and makes recommendations that have a direct impact on the company. OTHER SKILLS and ABILITIES Advanced knowledge of computer software and hardware (i.e. Microsoft Office Suite Products, web-based reporting platforms). Excellent time management and organizational skills. The position requires simultaneously managing electronic deliverables for several ongoing assignments. Ability to motivate and negotiate effectively with key employees and client groups to take desired action. Estimated total compensation for this position: 90,000.00 - 120,000.00 USD per year The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data . Location: Remote- Atlanta, GA, Boston, MA, Dallas, TX, Phoenix, AZ, Richmond, VA, San Francisco, CA, Seattle, WA, Washington, DC If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.

Posted 30+ days ago

Technology Project & Program Manager - Product Owner-logo
Wolters KluwerGlen Allen, VA
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your place here. What We Offer: The Technology Project & Program Manager- Product Owner role offers growth potential opportunities, professional development, an engaging small team environment, a hybrid work opportunity (2-days a week), weekends off, and amazing benefits. Hybrid Office Locations: Contact Wolters Kluwer | Wolters Kluwer If you are a problem-solver who is passionate about ensuring customers are delighted by how products look/feel/work and are looking for a new challenge (as well as an opportunity to make a real difference in how nurse students use our products to become ready for practice), we want to hear from you! What You'll be Doing: As the Technology Project & Program Manager, you will help us in our mission to ensure that nurses, nurse educators, and hospital administrators who use our Nursing digital products continue to benefit from the excellent content and workflow functionality offered in our point-of-care and point-of-learning solutions. This Product Owner will have responsibility for executing the roadmap priorities for key digital offerings in Nursing- Nursing Center and CE Connection. The Product Owner will develop a first-hand, in-depth knowledge of what users of this solution's value and what helps customers in their workflows, to ensure nurses have what they need to ensure the best education and professional development, which ultimately drives the best patient care. The Product Owner manages product development for assigned products/platforms and the relationship between those products and WK Technology. While the Product Owner is not expected to make technology decisions or understand the detail of the coding, they must have sufficient understanding of technology issues as well as an in-depth understanding of the value each release brings to customers and how the release will work. The Product Owner reports to the Director of Product Development, Nursing, and will be part of a team of Product Owners working on products across Nursing. Please note, this is a Jr. level role. Key Tasks: Coordinating with Product Management on activities (e.g., Lean experiments, competitive/market intelligence, customer insights/analysis) designed to ensure deep understanding of customer needs Translating high-level user stories from Product Management into specific technical development items/requests, with clear metrics for success articulated in each requirement Bringing strong organizational skills, as well as ruthless prioritization, to how product backlogs are crafted/maintained/grow Owning the product development lifecycle/schedule, working with Agile/Scrum teams to plan for, and execute on, sprints and releases that deliver on the Product Manager's roadmap priorities Working with the Agile/Scrum teams to maintain the health/performance of assigned products/platforms, such as compliance with required norms and standards for security, privacy, accessibility, and discoverability, as well as integration with other systems (e.g., electronic health record systems, learning management systems) Ensuring that where an assigned product needs to interface with other products or platforms, they partner and closely collaborate with other Product Owners and Technology colleagues to identify opportunities for efficiencies/consistency in development approaches Being the "glue" in the product team who acts as a product's "subject matter expert" for questions and requests for updates (about existing and upcoming features/functionality) from Product Management, Technology, Content, Product Marketing, Sales, Sales Enablement, and Customer Success/Support You're a Great Fit if You Have These Requirements/Can: College degree (BA/BS) or equivalent experience 1 years' experience in digital product development (particularly with Agile/Scrum teams) or equivalent experience in working on products/solutions for the nursing practice market Strong knowledge of every stage of the product development process from concept to post-launch Experience developing and leading the execution of product development is Demonstrated experience understanding user needs and market trends that are successfully translated into practical plans Proven ability to craft workflow and user experience requirements that meet strategic business goals Experience with understanding Technology opportunities, constraints, and choices, and ability to articulate associated risks (and possible mitigation plans) Ability to prioritize and act as a structured thinker who is able to see "the wood from the trees" Strong oral and written communication skills Strong project management skills, including ability to develop schedules and oversee work-in-progress for budgeting compliance General knowledge of the healthcare/nursing market Familiarity with customer contextual inquiry and analysis Familiarity with data analytics and dashboard creation Certification as either a Scrum Master or Product Owner (e.g., from Scrum Alliance) Exposure to simulation/virtual reality products Experience in contributing to customer-facing communication plans, creating product demos for stakeholders, triaging/troubleshooting customer escalations (in collaboration with Support personnel) Familiarity with backlog software (e.g., Jira, VSO, Trello, Wrike) and team communication applications (Slack, MS Teams, etc.) Ability to travel Up to 15% travel required (if not located in Philadelphia or Baltimore office) The above listed qualifications, experience, & education are all requirements- Candidates that do not meet the listed requirements will not be contacted We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.html Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $91,600 - $126,800 Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Posted 1 week ago

C
Core WeaveBellevue, WA
CoreWeave is the AI Hyperscaler, delivering a cloud platform of cutting edge services powering the next wave of AI. Our technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024. As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you're someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry. CoreWeave powers the creation and delivery of the intelligence that drives innovation. What You'll Do: The Technical Program Manager, Inventory Management, will join CoreWeave's Supply Chain Strategy and Transformation team, a dynamic group responsible for shaping and executing transformative initiatives that enhance CoreWeave's end-to-end supply chain capabilities. About The Role: The Technical Program Manager, Inventory Management, will play a central role within CoreWeave's Supply Chain Strategy and Transformation team, driving business processes related to the flow of materials and assets across our rapidly expanding network. This individual will manage end-to-end inventory programs, orchestrating seamless integration across cross-functional stakeholders to foster the adoption of new processes and systems. They will ensure the successful execution of strategic objectives, track and enhance program performance, and proactively identify opportunities for operational improvement, continuous improvement, and transformation. Program Leadership: Lead the planning, coordination, and successful execution of end-to-end inventory management initiatives, including systems implementation and operational process improvements. Drive cross-functional collaboration to define project scope, objectives, and deliverables, ensuring alignment across Supply Chain, Operations, Inventory Control, Finance, and IT stakeholders. Process Optimization: Develop, document, and continuously improve business processes related to material and asset flow, establishing best practices and ensuring organizational consistency. Assist in the development and documentation of new procedures and guidelines for ordering, receiving, transferring, installing, maintaining, and managing vendor invoices and payments. Foster the adoption of new ways of working through effective training, communication, and change management initiatives. Program Performance Analytics: Establish, measure, and report on key performance indicators (KPIs) and operational metrics to assess program effectiveness and inform strategic decisions, regularly presenting findings to leadership and stakeholders to drive organizational alignment. Analyze operational data and program outcomes to identify opportunities for continuous improvement and innovation. Escalation Management: Own and enforce escalation management SOPs, ensuring cross-functional teams adhere strictly to established SLAs for timely and effective resolution of inventory-related escalations. Analyze escalation trends and root causes, proactively identifying opportunities for process enhancements, system improvements, and automation initiatives to reduce recurring escalations and streamline resolution workflows. Provide dedicated support during program implementation phases, facilitating rapid response and ensuring operational stability. Participate in problem-solving activities such as process-fault escalations and resolutions, the design of edge-case processes, and the analysis of differences between physical, system, and accounting ledger reporting of inventory quantities and values. Transformation Initiatives: Manage the strategic backlog of inventory management-related improvement opportunities, aligning initiatives with broader organizational objectives. Drive strategic transformation projects that enhance inventory management capabilities, operational agility, and foster innovation. Lead decision-making processes related to business requirements and solution design, ensuring alignment and clarity across stakeholders. Stakeholder Management: Facilitate clear, effective communication between technical and business teams, ensuring mutual alignment and understanding of program goals and requirements. Build trusted relationships with stakeholders at all levels to ensure collaborative program execution and adoption of process enhancements. Who You Are: Bachelor's degree in Supply Chain Management, Business Administration, Information Systems, Engineering, or related discipline. 5+ years of progressive experience in program management, inventory management, supply chain operations, or related functions in dynamic environments. Demonstrated success in managing complex programs involving cross-functional stakeholders and systems implementations, preferably within technology-driven or high-growth industries. Experience in analyzing operational processes and implementing process improvements with measurable outcomes. Familiarity with ERP systems and technical integrations, with the ability to translate business requirements into technical specifications. Preferred Experience: Experience leading or supporting process transformation initiatives, especially related to material or asset flow management. Exposure to inventory management systems and concepts within data center operations, technology hardware, or comparable sectors. Experience developing training materials, process documentation, or related change management resources. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together The base salary range for this role is $122,000 to $179,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: Medical, dental, and vision insurance- 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption Our Workplace While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration California Consumer Privacy Act- California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Posted 3 weeks ago

Technical Program Manager-logo
Celestial AISanta Clara, CA
About Celestial AI As Generative AI continues to advance, the performance drivers for data center infrastructure are shifting from systems-on-chip (SOCs) to systems of chips. In the era of Accelerated Computing, data center bottlenecks are no longer limited to compute performance, but rather the system's interconnect bandwidth, memory bandwidth, and memory capacity. Celestial AI's Photonic Fabric is the next-generation interconnect technology that delivers a tenfold increase in performance and energy efficiency compared to competing solutions. The Photonic Fabric is available to our customers in multiple technology offerings, including optical interface chiplets, optical interposers, and Optical Multi-chip Interconnect Bridges (OMIB). This allows customers to easily incorporate high bandwidth, low power, and low latency optical interfaces into their AI accelerators and GPUs. The technology is fully compatible with both protocol and physical layers, including standard 2.5D packaging processes. This seamless integration enables XPUs to utilize optical interconnects for both compute-to-compute and compute-to-memory fabrics, achieving bandwidths in the tens of terabits per second with nanosecond latencies. This innovation empowers hyperscalers to enhance the efficiency and cost-effectiveness of AI processing by optimizing the XPUs required for training and inference, while significantly reducing the TCO2 impact. To bolster customer collaborations, Celestial AI is developing a Photonic Fabric ecosystem consisting of tier-1 partnerships that include custom silicon/ASIC design, system integrators, HBM memory, assembly, and packaging suppliers. ABOUT THE ROLE We are seeking a seasoned Technical Program Manager (TPM) with a strong background in the semiconductor industry to lead and orchestrate complex programs from IP development through to full platform delivery. This is a high-impact role requiring both strategic oversight and tactical execution, working across cross-functional engineering, operations, and customer-facing teams. ESSENTIAL DUTIES AND RESPONSIBILITIES Drive end-to-end program execution from IP conception/design to SoC/platform-level implementation and validation. Define and manage integrated program plans, including schedules, resources, deliverables, and dependencies. Identify and mitigate risks proactively using industry best practices in technical program and risk management. Collaborate closely with silicon, hardware, software, and systems teams to ensure alignment on technical and program goals. Interface directly with large-scale, strategic customers, providing regular updates, managing escalations, and aligning on shared milestones and deliverables. Develop and maintain comprehensive dashboards and reporting tools to ensure transparency and visibility of program status to executive leadership and stakeholders. Lead program reviews, post-mortems, and continuous improvement initiatives to drive program excellence. QUALIFICATIONS Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or a related technical field. 10+ years of experience in technical program management within the semiconductor industry. Proven track record of managing programs involving IP design, SoC integration, and platform bring-up. Strong technical acumen in areas such as digital/analog IP, SoC architecture, hardware/software co-development, or system validation. Deep understanding of program lifecycle methodologies, such as Agile, Waterfall, or hybrid approaches tailored to hardware development. Demonstrated experience applying best practices for program execution, risk assessment, and issue resolution. Experience working with and presenting to tier-one customers, managing technical engagements and delivery expectations. Excellent communication, organizational, and stakeholder management skills. Strong collaboration skills. PREFERRED QUALIFICATIONS PMP, PgMP, or similar project/program management certifications. LOCATION: Santa Clara, CA For California Location: As an early stage start up, we offer an extremely attractive total compensation package inclusive of competitive base salary, bonus and a generous grant of our valuable early-stage equity. The target base salary for this role is approximately $200,000.00 - $225,000.00. The base salary offered may be slightly higher or lower than the target base salary, based on the final scope as determined by the depth of the experience and skills demonstrated by candidate in the interviews. We offer great benefits (health, vision, dental and life insurance), collaborative and continuous learning work environment, where you will get a chance to work with smart and dedicated people engaged in developing the next generation architecture for high performance computing. Celestial AI Inc. is proud to be an equal opportunity workplace and is an affirmative action employer. #LI-Onsite

Posted 30+ days ago

Software Program Manager, New Product Introduction-logo
NvidiaSanta Clara, CA
Do you want to join a team of motivated and experienced program managers who drive the successful introduction of NVIDIA's next generation GPU based products? We work closely with internal leaders in Software, Hardware, Marketing and Operations to ensure the SW team delivers outstanding products while operating across multiple functional units and all levels of management to achieve Time-To-Market. As a part of the team, your knowledge of driver and firmware development processes and priorities will enable you to swiftly make the course adjustments needed to keep these complex projects on track! Our team drives the correction of any issues that impede program success via on the spot corrections, mid-program or post-mortem analysis. We closely collaborate to wring the maximum efficiency from our processes while seeking out process changes that improve both NPI and SW productivity. Do you wish you were a catalyst in a company that is defining new, globally impactful markets, while working with sharp, upbeat peers? If so we have an opportunity for you! What you'll be doing: Driving system software releases to enable production of new systems. Provide up to date software readiness to cross functional stakeholders. Learn the diagnostic software stack, to become subject matter expert. Prioritize resolution of issues for diagnostic software. What we need to see: Hands on experience with the software development lifecycle, specifically for device drivers and applications You have experience in product bring up Effective in a matrix-managed organization Detail oriented and comfortable multitasking in a dynamic environment with shifting priorities and changing requirements Excellent communication and technical presentation skills You love thinking creatively to resolve novel technical issues and resource constraints Through knowledge of software engineering and life cycle principles Data analysis with Excel or Tableau 5 years in a similar or related role BS CE, EE or CS (or equivalent experience) Ways to stand out from the crowd: Knowledge of data center systems and standards a plus You have shown the ability to independently deliver complex products NVIDIA is widely considered to be one of the technology world's most desirable employers. We have some of the most forward-thinking and hardworking people on the planet working for us. If you're creative, passionate and self-motivated, we want to hear from you! Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 132,000 USD - 207,000 USD for Level 3, and 160,000 USD - 253,000 USD for Level 4. You will also be eligible for equity and benefits. Applications for this job will be accepted at least until July 29, 2025. NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

Posted 3 weeks ago

Early Career Insurance Account Manager Training Program-logo
Clark InsuranceMaitland, FL
Company: Marsh McLennan Agency Description: Insurance Account Manager Training Program Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 9,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Account Manager Trainee at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Account Manager Trainee on the AMPD team, you'll learn the workflows and best practices of the customer service side of the insurance industry. In training you will learn to route policy documents and client notices. You must develop a working knowledge of insurance carrier websites and how to navigate them for necessary information. You will follow up with carriers for pending policy coverage changes and cancelations. You'll learn how to review renewal policies and endorsements for quality assurance. You will also be taught how to obtain loss history and how to issue insurance certificates. In addition to leaning the service side of the insurance industry, you will also go through a series of professional development trainings. Our future colleague. We'd love to meet you if your professional track record includes these skills: College degree or some combination of education and comparable work experience preferred Analytical problem-solving capabilities with a certain level of energy to carry out assignments via computer work. Strong accuracy and attention to detail with a degree of cautiousness, as well as a desire to follow procedure. Strong organizational and time management skills with the discipline to stay on-task. These additional qualifications are a plus, but not required to apply: Intermediate computer skills including Word, Outlook & Excel Currently hold, or be able to obtain with 90 days, a Florida 4-40 license and/or 2-20 license We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Health Insurance 401k Professional development opportunities On-site Six week paid parental leave for the birth or adoption of a child Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma/ https://www.facebook.com/LifeatMMA https://www.linkedin.com/company/marsh-mclennan-agency/ Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAcampus #MMABI #LI-Onsite #MMABou

Posted 3 weeks ago

Intensive Case Manager - Benefit Bridge Program-logo
Harbor CorporationToledo, OH
Harbor is seeking a currently competent case manager who provides support in developing individualized goals, successful linkages with community resources, and supports participation in Benefit Bridge services that promote economic employment pathways to increased self-sufficiency. Position is full-time, 40 hours per week. Education/Experience/Other Requirements: Minimum of Bachelor's degree in counseling, social work or closely related behavioral/mental field from an accredited college or university, plus 1 year vocational rehabilitation experience required; or an Associates' degree plus 3 years vocational rehabilitation experience; or, in lieu of previous requirement, 5 years' experience providing vocational rehabilitation services (i.e. job development, job coaching) to BVR, ODJFS funding sources. Preference will be given to candidate who is licensed in Ohio (LSW or LPC) and to the candidate who has experience in vocational rehabilitation with the noted participant population. May work evenings and weekends as needed. Must be proficient and accurate in computer use, including Microsoft Word. CPR/First Aid and NCI/CPI Certifications required within 90 days of employment. Must have a valid driver's license, acceptable driving record, and show proof of personal auto insurance policy to be deemed insurable with Harbor's vehicle insurance carrier. Essential Job Competencies/Primary Duties: DOCUMENTATION Responsible for the quality and completeness of the electronic record. Develops and updates an Individualized Service Plan (ISP) for each participant reflecting the seven areas of possible need: Health Care (mental health and physical health), Housing, Financial, Social Support, Leisure/Recreational, Vocational/Educational, and Crisis Prevention. Responsible for accurate and timely documentation which includes, but is not limited to: Activity/Progress Notes, Incident Report forms and any other forms necessary to document Benefit Bridge services. Types documentation in the format appropriate and acceptable to Harbor. In providing billable services, fulfills or exceeds unit expectations established by Harbor. EVALUATION Assesses participant "readiness" for employment and formulates appropriate interventions to assist the participant in making progress towards setting and achieving their recovery goals. Assists the participant in identifying his/her interests, skills, and aptitudes to assist in exploring possible vocational choices. Assists the participant in gaining information on the effects of employment on entitlements / financial assistance that the participant may be receiving (i.e., SSI/SSDI, Medicaid, Medicare, Section 8, TANF, Food Stamps) to assist the participant in making an informed choice. Evaluates information from Financial Literacy Services and supports in developing budgets to address impact of benefit cliff. Assesses participant bio-psychosocial needs and formulates a strength-based ISP in conjunction with the participant, family, and/or significant others. Evaluates and revises the ISP according to the participant's responses and needs. Assesses participant bio-psychosocial needs and formulates a strength-based ISP in conjunction with the participant, family, and/or significant others. ONGOING INTERVENTIONS Participates in Benefit Bridge Care Team meetings and provides updates on participant progress. Maintains weekly contact with all assigned participants. Meets with participants in office and community at times and locations convenient for participant. Assists the participant in developing employment opportunities as well as the skills to select, obtain, and maintain employment. Promotes resiliency among participants served through identifying options available through employment. Provides support, education (i.e., benefits counseling, employment risks and benefits, and job seeking skills) and consultation to participants, families, and/or significant others. Actively develops employment opportunities and assists participants in learning job skills as needed, individually or in groups. Provides therapeutic interventions as noted in the ISP to maintain the participant in the environment of choice and to enhance participant and family functioning. Performs community outreach for the purpose of recruitment, participant engagement, and necessary support services. Provides coaching and mentoring assistance as needed for the purpose of maintaining and retaining employment. Carries and utilizes a cell phone for business related communication with supervisor and other staff. COLLABORATION Assists the participant and family in increasing social support skills and networks. Coordinates evaluations and assessments by internal and/or external providers. Coordinates and monitors all services identified in the ISP. Provides assistance in gaining access to essential community resources and linking with appropriate vocational resources (OOD, ODJFS, BWC, etc.). About Harbor: A leading provider of mental health and substance use treatment for over 100 years 350+ clinical staff serve over 24,000 clients across multiple locations and in the community each year Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more! Why Work for Harbor? It is fast-paced and challenging, but you will have a lot of fun in the process. You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you! Some benefits of working with Harbor include: Medical, dental, and vision coverage Retirement plan with company match Generous paid time off, sick time, and paid holidays Tuition and professional license reimbursement programs Clinical supervision hours offered Employee referral bonuses Ability to make a difference in your community!

Posted 30+ days ago

S
SCAN HealthplanLong Beach, CA
About SCAN SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 285,000 members in California, Arizona, Nevada, and Texas. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn; Facebook; and Twitter. The Job The Program Manager is responsible for overseeing our enterprise-wide Voice of the Customer (VoC) program. They will lead the design, implementation, and ongoing evolution of our VoC program. This role will be pivotal in shaping our member-obsessed culture by capturing, analyzing, and activating feedback from multiple touchpoints to drive meaningful change and inform business strategy. The VoC Program Manager will work across the organization (sales, marketing, product, operations, service, IT, etc.) to build a unified view of our members and transform feedback into actionable insights that will improve their experience and align with our business objectives - to keep seniors healthy and independent. You Will Partner across organization to define strategy, develop roadmap & implement new tools/technology to administer the program. Design and lead the enterprise-wide Voice of the Customer program, including program structure, governance, and feedback loop processes. Define and implement processes and tools for collecting, aggregating, and analyzing customer insights from multiple sources (e.g., surveys, social media, contact center transcripts, NPS, product reviews, digital behavior). Partner with key stakeholders across departments to embed VoC insights into strategic planning, service design, and continuous improvement initiatives. Establish and track key metrics to measure the impact of VoC initiatives on customer satisfaction, loyalty, and business outcomes. Deliver regular reporting and insight summaries to leadership and functional teams, highlighting trends, root causes, and opportunities for action. Develop communication and change management strategies to ensure the organization acts on customer feedback and closes the loop with constituents. Serve as an internal advocate for the customer, driving alignment and prioritization around customer needs and expectations. Work across the organization to identify themes, root causes, and solutions to address potential abrasion points. We seek Rebels who are curious about AI and its power to transform how we operate and serve our members. Actively support the achievement of SCAN's Vision and Goals. Other duties as assigned. Your Qualifications Bachelor's degree or equivalent experience required 5+ years of experience in customer experience, customer insights, or VoC program management. Proven experience building or evolving Voice of the Customer programs across channels and business units. Strong data analysis and storytelling skills, with the ability to translate insights into action. Experience working with CX tools and platforms (e.g., Medallia, Qualtrics, Verint, or similar). Excellent communication and facilitation skills with a track record of cross-functional influence and collaboration. Experience with defining and implementing consumer-centric processes, tools and technology, including change management. Understanding of customer journey mapping, experience design, and continuous improvement methodologies (e.g., Lean, Six Sigma, Agile). Healthcare experience preferred Customer-Centric Thinking- Deep empathy for member needs and a passion for improving end-to-end experiences. Data Literacy- Ability to interpret quantitative and qualitative data from diverse sources to generate clear insights. Strategic Mindset- Skilled at connecting customer insights to business strategy and long-term goals. Cross-Functional Collaboration- Adept at working across departments and influencing stakeholders at all levels. Change Management- Capable of driving organizational adoption and action based on customer feedback. Communication & Storytelling- Excellent written and verbal communication skills; able to clearly convey findings and recommendations to technical and non-technical audiences. Project Management- Strong organizational skills with the ability to manage multiple initiatives and meet deadlines. Tech Savvy- Comfortable with modern CX tools, survey platforms, data visualization tools (e.g., Tableau, Power BI), and CRM systems. What's in it for you? Base Pay Range: $106,200 to $153,705 annually An annual employee bonus program Robust Wellness Program Generous paid-time-off (PTO) 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days Excellent 401(k) Retirement Saving Plan with employer match Robust employee recognition program Tuition reimbursement An opportunity to become part of a team that makes a difference to our members and our community every day! We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now! At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required. #LI-JB1 #LI-Hybrid

Posted 30+ days ago

Marketing Program Manager-logo
YETIAustin, TX
At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you'll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side. Together, you'll help our customers get the high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILD. The Marketing Program Manager, reporting to the Director, Marketing Operations, plays a key role in the execution of YETI's new product launches. This role serves as a partner to cross-functional teams, brings a marketing-first perspective to product development teams and ensures seamless execution of go-to-marketing campaigns.. The ideal candidate is a proactive problem solver, skilled communicator, collaborative, and thrives in a fast-paced environment. Responsibilities: Lead the planning and execution of marketing programs for new product launches, ensuring alignment with Brand strategy Develop and maintain all project related documentation, including scopes, requirements, timelines, and stakeholder communications Work cross-functionally with multiple stakeholders across: product, sales, ecommerce, legal, and customer experience, and all areas of Brand Marketing Analyze stakeholder needs, identify project gaps, risks and dependencies, and proactively recommend solutions to ensure successful outcomes Build productive business relationships with all marketing stakeholders, including 3rd party vendors Partner with creative and content teams on Brand, Seasonal and other campaign initiatives Monitor project progress, adjust plans as needed, and communicate updates to all stakeholders at key milestones Qualifications and Attributes: Bachelor's Degree required At least 2 years of project management experience in marketing or ad agency, preferably in the consumer goods industry focused on go-to-market campaigns for products Strong understanding of product lifecycle and launches is strongly preferred Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment Demonstrated success in planning and stakeholder management• Outstanding communication and problem-solving skills Proven ability to build and maintain relationships with diverse stakeholders Desire and ability to be a team player who appreciates a unique, entrepreneurial and collaborative environment Resourceful self-starter who is comfortable with ambiguity Energetic, friendly and self-motivated attitude #LI-JL1 Benefits & Perks: Click here to learn about the benefits and perks we offer at YETI. YETI is proud to be an Equal Opportunity Employer. Our commitment to creating a diverse, equitable, and inclusive culture is at the center of everything we do for our employees. We embrace all applicants looking to bring their authentic selves to YETI and contribute to our mission of keeping the wild WILD. Find out more about our commitment to DE&I at yeti.com/esg.html. All applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. YETI Applicant Privacy Notice If you require accommodation in order to apply for a job, please contact us at accommodationrequest@yeti.com.

Posted 2 weeks ago

TAG - The Aspen Group logo

IT Program Manager

TAG - The Aspen GroupChicago, IL

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Job Description

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members at more than 1,300 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

Our continued growth has created an opportunity to join our team as an IT Program Manager.

The IT Program Manager should be focused on end to end delivery of IT initiatives. This individual will work with the stakeholders, manage the workstreams and report progress, risks and issues. The IT Program Manager should be able to manage cross functional projects, develop run guides in coordination with the project teams/end-users and ensure delivery and operational readiness of business

To be successful in this role, an IT Program Manager must be a team player, collaborate with product teams, development, software support and change readiness teams with a positive demeanor to multi-task, lead teams/projects while being detail orientated and well organized.

IT Implementation Program Manager Responsibilities:

  • Collaborate with the TAG technology teams, stakeholders and vendors to create and deliver company needs in an effective and streamlined manner.
  • Maintain role as a trusted advisor to the business & stakeholder management. Lead meetings, assess risk and mitigation plans.
  • Help evolve the delivery office operating model to build SOP's for effective project managers, product managers and outcome oriented delivery
  • Contribute and manage the development of new project processes.
  • Manage IT project progress, recommend and implement changes where necessary.
  • Maintain a good working knowledge of assigned components within projects.
  • Create & maintain workflows, dashboards, automations, etc. within our project management systems.
  • Develop flowcharts, graphs, etc. utilizing diagramming applications.
  • Create, maintain and comply with processes and Standard Operating Procedure documents.
  • Coach, train and mentor peers on departmental processes.
  • Work independently and make sound technical/business decisions with and without guidance.
  • Configure and troubleshoot centralized paperless faxing applications.
  • Maintain team workspace pages.

Requirements:

  • Must have Bachelor's degree or 10+ years of experience in an IT Program/Project management role.
  • Proficiency in Monday.com, ServiceNow, Workday and Microsoft Office desired. Experience with RightFax, Lucidchart, Confluence and Smartsheet beneficial.
  • Leadership & core project management skills for managing projects, teams and logistics.
  • Advanced computer skills and knowledge of varying operating systems and service desk administration.
  • Strong written and verbal communication skills to coordinate with team members, stakeholders and vendors. Document writing and training skills beneficial.
  • Strong problem-solving and analytical skills and experience in leading PMO/ Delivery Organizations
  • Organization and time management skills with a focus on efficiency.
  • This role is onsite 4 days/week in our Chicago office (Fulton Market District)
  • A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match
  • Salary: $125,000-170,000/year

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