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C logo
Commonwealth Clinical AllianceBoston, Massachusetts

$99,600 - $149,400 / year

011230 CA-Provider Engagement & Performance Position Summary The Program Manager, in collaboration with the Sr Director of Delegation Partnerships and Performance, is responsible for advancing provider quality performance across CCA’s contracted network, with a focus on value-based arrangements and network-wide engagement strategies. The program manager is responsible for managing and implementing key population health and network quality initiatives to achieve high performance on CCA's Population Health goals; including Medicare Star measures, Medicaid-Medicare Plan withhold measures, quality performance metrics incorporated into other CCA contracts, health equity, Culturally and Linguistically Appropriate Services, Consumer Assessment of Healthcare Providers and Systems (CAHPS), and social determinants of health (SDOH) measures. The Program Manager will work collaboratively with our provider network and Quality teams to identify quality metrics that align contracting efforts for efficiency and effectives with alternative payment models. The Program This role serves as a critical bridge between Provider Engagement, Network Performance, Analytics, Clinical and Quality Teams to drive improvement in clinical outcomes, health equity, and member and provider experience. Supervision Exercised No direct reports currently; however, one to three program consultants with future expansion. Essential Duties & Responsibilities: Provider Quality Performance and Value-Based Care Lead implementation and monitoring of quality initiatives tied to value-based payment programs and contractual performance metrics. Partner with Provider Engagement, Network, Clinical and Quality teams to evaluate provider performance, identify opportunities for improvement, and facilitate data-driven action plans. Collaborate with Contracting, Quality Analytics, and Population Health to align provider quality measures with value-based contracts and incentive programs. Translate quality performance data into actionable insights and communicate findings to provider partners to drive improvement. Support the development and oversight of provider pay-for-performance programs, including metric tracking, financial reconciliation, and performance reporting. Health Equity and CLAS Integration Partner with the Health Equity team to incorporate CLAS (Culturally and Linguistically Appropriate Services) standards into provider education and engagement activities. Lead or support the development and dissemination of provider-facing resources that advance equitable care delivery. Coordinate provider training and communication initiatives focused on social drivers of health, cultural competence, and equity-focused performance improvement. CAHPS Strategy and Performance Oversee implementation of provider-focused initiatives that support CAHPS performance improvement. Analyze CAHPS results to identify trends and collaborate with Provider Network, Clinical and Quality teams to address performance gaps. Develop and disseminate provider education and best practices to improve member satisfaction with access, communication, and care coordination. Track and report provider performance metrics related to CAHPS domains such as Getting Needed Care, Getting Care Quickly, Rating of Health Care, and Customer Service. Collaborates with Communications to design provider materials and newsletters reinforcing CAHPS-related expectations and improvement goals. Partners with network leadership to recognize high-performing providers and share improvement strategies. Provider Education and Engagement Manage the design, scheduling, and delivery of provider quality education, including webinars, learning sessions, and quality performance updates in collaboration with Quality team. Develop materials and presentations that clearly communicate quality goals, contractual expectations, and best practices to the provider network. Serve as a trusted liaison to provider partners, responding to quality-related inquiries and facilitating collaborative discussions on improvement opportunities. Performance Reporting & Data Management Partner with Quality Analytics and Business Intelligence to ensure timely, accurate, and meaningful quality performance reporting to internal teams and providers. Monitor performance trends and support the creation of dashboards, summaries, and progress reports for internal and external audiences. Maintain documentation, SOPs, and reporting schedules to support consistent quality operations. Cross-Functional Collaboration & Strategic Support Collaborate closely with Provider Engagement, Contracting, Quality, and Clinical to ensure alignment on provider quality goals. Participate in cross-functional workgroups focused on quality improvement, network performance, and member and provider experience. Support strategic initiatives that promote continuous improvement and operational efficiency across the provider network. Working Conditions Remote or hybrid working conditions. Position requires occasional travel in Massachusetts and the surrounding area. Required Education : Bachelor’s degree in healthcare administration, public health, business or health care related field Desired Education: Master’s degree Certified Professional in Healthcare Quality (CPHQ) or equivalent certification Required Experience: 5-7 years of experience in healthcare quality improvement, provider network performance and management, population health, or related area Demonstrated experience interpreting and applying quality measures (HEDIS, CAHPS, HOS) and value-based contract performance metrics Experience with Medicare Advantage, Medicaid; and dually eligible populations Desired Experience Experience managing or supporting pay-for-performance or value-based care programs. Experience leading provider education or training sessions. Exposure to health equity initiatives and/or CLAS standards integration in provider settings. Required Knowledge, Skills & Abilities: Strong understanding of provider quality performance frameworks and value-based care principles. Working knowledge of claims data, quality measurement, and performance incentive methodologies. Excellent verbal and written communication skills, including the ability to synthesize and present data effectively to providers and internal stakeholders. Strong relationship management and interpersonal skills; ability to engage diverse provider partners diplomatically. Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word) and comfort working with dashboards and analytics tools. Proven project management skills and ability to manage multiple priorities and deadlines. Self-directed, detail-oriented, and able to work effectively in a fast-paced, matrixed environment. Desired Knowledge, Skills & Abilities: Familiarity with quality analytics platforms, provider portals, or data visualization tools. Working knowledge of health plan claims and payment policies, including provider reimbursement methodologies. Experience applying CLAS standards or health equity frameworks within provider engagement or quality improvement initiatives. Language(s) English Compensation Range/Target: $99,600 - $149,400 Commonwealth Care Alliance takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Posted 4 days ago

Marsh McLennan logo
Marsh McLennanWhite Plains, New York

$90,000 - $157,500 / year

Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Senior Program Manager MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As a Senior Program Manager, you will be responsible for overseeing the planning, execution, and successful delivery of integrations, system implementations, and all IT changes for large scale complex projects. In this role, you will ensure that the overall program is delivered on time, within scope, and within budget. Your leadership will be crucial in managing cross-functional teams and driving collaboration across departments. You will execute program delivery strategies and look to enhance project management practices and improve operational efficiency. Collaborating closely with stakeholders, you will define program objectives, scope, and deliverables, ensuring alignment with business needs and priorities. In addition to monitoring program performance and managing resources, you will oversee delivery operations, ensuring that all projects are executed smoothly and efficiently. You will also play a key role in change management, ensuring that transitions are seamless and that stakeholders are engaged throughout the process. Mentoring and empowering your team will be essential, fostering a culture of continuous improvement and innovation. Staying updated on industry trends and best practices, you will evaluate new tools and methodologies to enhance our program delivery capabilities. Our future colleague. We’d love to meet you if your professional track record includes these skills: Program Management Methodologies: Strong knowledge of program management methodologies (e.g., Agile, Waterfall, PRINCE2) and best practices to ensure effective project execution. Multi-Project Management: Ability to manage multiple projects simultaneously while ensuring quality and adherence to timelines, effectively prioritizing tasks and resources. Stakeholder Collaboration: Experience in collaborating with both technical and non-technical stakeholders, effectively communicating complex concepts and project requirements to drive alignment and support. Analytical and Problem-Solving Skills: Strong analytical and problem-solving skills, with a track record of driving organizational change and improvement through effective program delivery. Communication and Change Management Expertise: Excellent communication, and interpersonal skills, with experience in leading change management initiatives, ensuring stakeholder engagement and smooth transitions during program implementations. Financial Management: Proven ability to manage yearly budgets for program delivery, ensuring financial resources are allocated effectively to support project initiatives and objectives. Operational Efficiency Focus: A commitment to enhancing operational efficiency through the implementation of best practices and continuous improvement methodologies. These additional qualifications are a plus, but not required to apply: Bachelor’s degree in Business Administration, Project Management, or a related field; Master’s degree or MBA preferred. 10+ years of experience in program or project management, with a focus on leadership roles. Relevant certifications (e.g., PMP, Agile certifications). We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Remote work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure . Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. The applicable base salary range for this role is $90,000 to $157,500.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:December 1, 2025

Posted 4 days ago

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White Cap ManagementPhiladelphia, Pennsylvania
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. White Cap is hiring immediately for our Account Manager – Accelerated Sales Program ! Do you want to help build America’s skyline and your own future? White Cap is North America’s leading distributor for professional contractors. We supply everything contractors need to build our nation’s remarkable construction projects, including stadiums, roads, bridges, highways, residential housing, and more. Our Accelerated Sales Program is designed for sales professionals outside our industry to quickly accelerate their sales career. For an exciting opportunity to join our sales team, apply today! Why join the Accelerated Sales Program at White Cap? The Accelerated Sales Program is a comprehensive, sales-specific training program designed to fast-track the growth and development of new Outside Sales Representatives/Account Managers. Participants will work closely with White Cap sales leaders in a 6-12 month program to develop the skills, customer and supplier relationships, and knowledge needed to be successful in outside sales. An Account Manager - Accelerated Sales Program … Participates in classroom, independent study, and on-the-job training to learn the White Cap’s business model, products, vendors, customer needs, jobsite environment, systems, competitors, pricing, sales approach, and selling skills. Prepares and executes account plans. Sells White Cap value proposition and products. Learns about making effective jobsite or office sales calls by riding along with the District Sales Manager or experienced Account Managers. Enters and processes customer orders. Performs other duties as assigned. This position requires operation of a company vehicle or a personal vehicle and such operation is done consistently more than 80% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report. Preferred Qualifications Bachelor’s degree in business, marketing, or related field or one to two years of sales or related field experience Strong communication skills and comfortable interacting with team members Requires strong self-governance, a proactive approach, personal accountability, and independence. Competitive nature with a drive to succeed Goal-oriented with personal accountability to deliver on metrics Open to feedback and willing to take action to improve performance Demonstrated ability to plan and organize daily activities Spanish language proficiency If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

Posted 1 week ago

New Charter Technologies logo
New Charter TechnologiesDenver, Colorado
We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you. Overview: You manage an ongoing AI Enablement Program for multiple clients. You are the change agent! Helping them turn a great unknown into a compelling advantage of their organization. AI and Automation should be integrated throughout all teams, and connected from top level strategy down into daily usage. It’s your job to enable that from top to bottom! Each Program Manager leads 15-25 clients (once fully up to speed, after significant training), organizing time across them. You guide clients through strategic planning processes, survey industry line of business software options, guide meetings, and become proficient in understanding and explaining AI, looking for opportunities for change, training staff, and unlocking capabilities. You work with IP, defined processes, and training programs to support your capabilities. You generate ideas and recommendations for all of it, building your own skills and the team’s capabilities collaboratively. And of course, directly you work with AI. You’re expected to use AI extensively in the job itself and to become masterful at co-intelligence, if you aren’t already. You, the program, and the backing of the team combine to deliver powerful change activation within an organization, leading them to success in this new era of powerful AI and prevalent automation. Core competencies: Complex thinker/intelligence. Facility with complex concepts, intellectual work, and multi-layered strategy. Fast learner. Not just fast… hungry to learn. For you, learning is part of life, like breathing. Business knowledge. You’ve read Jim Collins, like learning about business, and have either managed people or programs. This is about organizational transformation, not just technological transformation. Organized. You like to be organized and work within a system and see following defined processes as the best way to achieve good results. Technology depth. You have a fluency with technological concepts and an ability to speak clearly around them. Communication. You speak and write in ways that makes the complex become clear. Gravitas. You carry yourself with confidence and have good meeting leadership experience. 5+ years leadership/consulting experience, confidently able to lead meetings in most SMB organizations, navigate complexity, and deliver consistent results with variables. Expected Salary to start at $100,000+ Dependent on Experience Who We are: At New Charter, we’re building a caliber of business the IT industry hasn’t yet seen. We are Serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world. At New Charter Technologies, we’re investing in our people – through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies. ( Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.) Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We’re the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter Technologies, we’ve embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success. Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We’re on a mission to make a difference, and we want you to be part of the story. Let’s transform the world together and build a career that’s as unique as you are! We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today! Learn more here: Why New Charter . New Charter Technologies is committ e d to cr e ating an inclusiv e e nvironm e nt and is proud to b e an e qual opportunity e mploy er. New Charter re cruits, e mploys, trains, comp e nsat e s, and promot e s r e gardl e ss of rac e , color, r e ligion, s e x, s e xual ori e ntation, g e nd e r id e ntity, national origin, v e t eran, or disability status.

Posted 30+ days ago

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S2TechAlbany, New York
Data Governance Program Manager (NYS Medicaid – Bureau of Enterprise Data Governance) Location: Albany, NY (onsite preferred; 1 week of travel per month with onsite for the entire week will be required) About Us : Known for “Delighting the Client” through performance, innovation, and an employee-centric culture, S2Tech is a fast-growing IT consulting company serving clients in over a quarter of the United States. We are widely recognized as a leading provider of both technical and business services in support of Health and Human Services-related projects. Feel free to learn more at www.s2tech.com . Why S2Tech? : Stable privately-owned company with a strong reputation for building long-term client relationships through the delivery of consistent value-based service 25+ years providing IT and Business services to private customers and government programs throughout the United States Expansive client portfolio and active projects – employees benefit from innovative project exposure and in-house skill development training/courses Corporate culture that emphasizes the importance of family and promotes a healthy work-life balance Offer competitive pay and a range of benefits, including: Medical / Dental / Vision Insurance – insurance premium assistance provided Additional Insurance (Life, Disability, etc.) Paid Time Off 401(k) Retirement Savings Plan & Health Savings Account Various training courses to promote continuous learning Corporate Wellness Program Be part of a company that gives back through its non-profit organization, Fortune Fund, which was launched in 2001. The goal of the Fortune Fund is to close the rural/urban divide by ensuring children in rural communities in India and the United States understand the importance of education & are aware of professional career opportunities, allowing them to link their professional & educational goals Job Overview : The Bureau of Enterprise Data Governance is moving from the strategy phase into implementation of its newly developed Data Governance Board Plan. The Program Manager will lead and coordinate the rollout of the governance framework, support enterprise data management initiatives, and drive execution of multiple high-visibility action plans. This position requires a seasoned professional who can operate at both strategic and operational levels - facilitating governance structures, coordinating stakeholders, enforcing standards, and ensuring measurable progress across a complex state Medicaid environment. Responsibilities : Lead the implementation of the Data Governance Board Plan, ensuring alignment with Office of Health Insurance Programs (OHIP) priorities and state Medicaid program goals Serve as primary Program Manager for governance and data management initiatives across DOH and OHIP Coordinate and facilitate governance bodies, workgroups, and stakeholder meetings Develop, manage, and track data management action plans identified by the Bureau of Enterprise Data Governance Ensure consistent use of standards, processes, and policies (data definitions, metadata, quality rules, stewardship structure) Oversee project plans, schedules, risks, issues, dependencies, and reporting Collaborate closely with state program leaders, IT teams, and external partners (including consulting vendors) Ensure change-management and communication strategies are incorporated into data governance rollout Provide executive-level updates, dashboards, and decision-support materials Qualifications : 15+ years of demonstrated experience implementing data governance frameworks or managing enterprise data programs Must have prior involvement in data governance board design, data policy development, or data management strategy execution Strong knowledge of data management principles (e.g., DAMA, stewardship, metadata, data quality) Excellent facilitation skills; ability to coordinate cross-functional and executive stakeholders Strong analytical, organizational, writing, and communication skills Experience delivering structured action plans and measurable outcomes PMP, Agile, or equivalent certification preferred Preferred : Experience with state Medicaid programs, OHIP/DOH, or New York State agencies Vendor management and multi-consultant team coordination experience S2Tech is committed to hiring and retaining a diverse workforce. We are an equal opportunity employer making decisions without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.

Posted 4 days ago

Activision Blizzard logo
Activision BlizzardIrvine, California

$34 - $63 / hour

Team Name: Job Title: Technical Program Manager, Production Tech - Irvine, CA Requisition ID: R026357 Job Description: At Blizzard Entertainment, our Site Reliability Engineers (SREs) use systems expertise combined with software engineering patterns to help define, create, and support the architecture, build systems, orchestration, and operations of services across the business. The role is composed of dedicated engineers that are focused on evangelizing reliability-as-a-feature through monitoring, service-level objectives, automation, everything-as-code, and testing. Blizzard's games and platforms reach a global audience of passionate gamers. The scale is massive and the challenges are very real, but wise application of technology is the answer to keep it all running reliably with minimal guidance. Our Technical Program Managers (TPMs) are at the heart of this work, working directly with the engineering teams from idea to launch to deliver the most epic (and reliable!) experiences... ever. This role is a hybrid work position, with some work on-site and some work-from-home. The potential home studio for this role is Irvine, CA. However, we understand each person’s circumstances may be unique and will work with you to explore other possible options, including remote work arrangements. As a TPM within the SRE org at Blizzard, you may find yourself… Using your strong oral and written communication skills to ensure all Blizzard product teams have a direct connection into Blizzard's centralized technology and platform departments Presenting novel ideas, solutions, and projects to both small and large audiences Using a holistic perspective when prioritizing efforts to maximize business value and satisfy team needs Building and actively maintaining positive, collaborative relationships across the company Championing automation to reduce toil and increase development velocity Helping define and instrument Service-Level Objectives to ensure epic player experiences Hosting blameless postmortems to share learnings, discover gaps, embrace transparency, and improve reliability across our services Identifying and eliminating risks and blockers. Communicating project status to interested parties. Creating urgency and momentum for projects that may not have a firm deadline. You may succeed in this role if you… Love to solve novel and exciting problems Dislike solving the same problems over-and-over- so you automate or eliminate them Are inspired to make everyone's job easier by improving workflows Strive to be better, smarter, and faster tomorrow than you are today Enjoy trying new technologies and tools to improve what we're doing today Are okay using older technologies that may not be perfect, but are good enough and low maintenance Naturally spread the philosophies and practices of SRE and DevOps to others Like to collaborate with others to solve problems, share knowledge, and provide feedback Can self-assess the needs of a system or team, and make a case to prioritize that work Relish working with engineers from multiple teams to create solutions that focus on providing value to our players Are emotionally intelligent and self-aware in all personal interactions Help your peers succeed as much as you can Types of projects you may work on… Managing the portfolio of work that iteratively improves services and infrastructure supporting Blizzard's incredible platforms and games Defining the future of running services for our platforms and games with Kubernetes Supporting our massive global data platforms across multiple clouds Planning and coordinating service migrations from one cloud/data center to another Working closely with our all teams at Blizzard to help define how future products should operate Driving the planning and execution of stress tests to validate scale expectations vs reality Areas of Focus for the SRE org at Blizzard As a TPM, you will be orchestrating projects and planning for the SREs in our department. SREs at Blizzard are expected to become experts in the technologies used by the teams they are working with. Below is a non-exhaustive list of technologies SREs may be exposed to: Service-Level Objectives (SLI, SLO, SLA, Error Budget, Burn Rate) Distributed Systems (architectures, micro-services, high-availability, elections) Configuration Management (Puppet, Hiera, Terraform, Terragrunt, Ansible) Container Computing (Docker, Kubernetes, Service Mesh) Cloud Services and Architecture (AWS, GCP, OpenStack) Distributed Message Bus (RabbitMQ, Kafka) Proxies and Load Balancing (Nginx, HAProxy, Envoy) Monitoring (Prometheus, Kibana, Grafana, Elasticsearch, Datadog) Logging (Splunk, SysLog, ELK Stack, Linux Journal, grep) Source Control (GitHub Enterprise, Perforce) CI/CD (Jenkins, Argo, Spinnaker) Linux (bash, debugging, tuning) Networking (triaging, packet loss, routing) Programming (Python, Go, C#, C++, Shell, PowerShell) Your Platform Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry’s most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android. Our World Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet! Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Ready to Activate Your Future? The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners. We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics. Rewards We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including: Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance; 401(k) with Company match, tuition reimbursement, charitable donation matching; Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave; Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others; If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance. Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/ . In the U.S., the standard base pay range for this role is $34.28 - $63.42 Hourly. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.

Posted 6 days ago

Autoroboto logo
AutorobotoMountain View, California

$90,000 - $140,000 / year

We are looking for strong senior technical program manager. In this role, you will engage with senior cross functional stakeholders to conceive and design innovative security programs with a focus on device or services security. You will be responsible for end to end strategy, design and delivery of complex large scope security programs across devices or services development lifecycle. You will have an enormous opportunity of driving high impact security initiatives during requirements, design, architecture, development and delivery of cutting-edge products. The ideal candidate will be comfortable outlining and planning all aspects of work related to a given project such as budget, timelines and teams. They will have strong communication skills that enable them to effectively communicate with all relevant teams. This individual should be able to foresee any problems related to the completion of a project and act in a timely manner to mitigate any issues. Responsibilities Develop timelines, budget, teams and plan for given project Ensure high quality work is produced Anticipate and solve any problems related to the program Conduct performance reviews and evaluate program Facilitate communication between relevant teams Create a plan and execute it for testing biometrics on various hardware devices Help to identify security vulnerabilities and implement test to verify Key Qualifications Minimum 4 years of operations or project management experience within the security or computer vision field. Proficient in tracking data, managing sensitive information and carrying out progress checks on a high-volume of projects in different stages. Exceptional communication skills, both verbal and written. Proficient in Microsoft Office or Google suite. Strong communication, organizational, analytical and critical thinking skills Independent thinker Able to be flexible as our projects and demands can change frequently. Can work on projects with ambiguous requirements. Eduication and Experience Experience in Information security or related field BS in Computer Science, Information Technology, Information Security, or related field Additional Requirements Experience in Information Security Engineering Experience in Unix/Linux systems engineering background $90,000 - $140,000 a year Benefits: Health Insurance Vision Dental Life 401k match Tuition reimbursement Paid maternity/paternity leave Paid holidays per year Paid vacation We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 30+ days ago

Avis Budget Group logo
Avis Budget GroupMiami, Florida

$50,000 - $52,000 / year

Salary: $52,000/yr + Company Vehicle (Gas, Insurance, Maintenance Included) Strengthen Your Skills with our Operational Strength Program (OSP) At Avis Budget Group, we believe great leaders are built through investment with hands-on experience, personalized guidance, and accelerated career opportunities. Our Operational Strength Program (OSP) ,beginning Jan 2026, is designed for ambitious, high-potential leaders ready to master our operations and drive their careers. This immersive program combines structured learning, functional rotations, and real-world immersion—equipping you with the strategic skills, leadership confidence and business acumen to successfully lead operation for a Fortune 500 organization. What You’ll Do: Join us as a Trainee in our Operational Strength Program and kick-start your path to becoming an Operations Manager. This full-time, immersive program combines hands-on training in operations, customer service, logistics, and team leadership with a cohort of peers from across the country. You’ll rotate through key operational functions, receive personalized mentorship from experienced leaders, and build the skills to drive team performance and operational excellence in a fast-paced environment. With operations across the country, successful candidates must be open to relocation in order to grow their careers and advance to more senior level management roles. Additionally, you may be moved during or upon successful completion of OSP as you transition into an Operations Manager role at one of our airport locations. This is your opportunity to grow within a Fortune 500 company, accelerate your career, and build a strong foundation for long-term leadership success. As an OSP Manager-in-Training, you’ll embark on a comprehensive 12-month career launching journey that includes: Structured learning to strengthen your skill set Growing within an OSP peer cohort designed for collaboration and support Applying new skills daily through hands-on experience Rotating across different operations functions Coaching and support from senior leaders Additional compensation for top performers Perks to accelerate your journey, including a company car (insurance, gas, and maintenance fully covered) Relocation support to move to a new location Perks You’ll Get: Annual Compensation: $50,000/year Sign On Bonus: $2,500 to get you started Company Vehicle: Gas, insurance, and maintenance included Career placement: Guaranteed transition into a management role upon program completion Paid Time Off Leadership Development Training & Coaching from Senior Leaders 401K Retirement Plan with full company match up to 6% following 1-year of service Comprehensive Benefits : Competitive Medical, Dental, Vision, Life and Disability insurance Voluntary Benefits: Group Legal, Identity Theft Protection, and additional life insurance coverage, and other voluntary benefit programs Employee Discounts: Reduced pricing on Avis / Budget vehicle purchases and other employee discounts available Employee Assistance Program (EAP): Counseling, financial/legal consultation, and care service referrals What we’re looking for: 2- or 4-year college degree OR 4 years of military service Willingness to relocate based on business needs Data-focused problem solver with strong analytical skills Experience as a team member or leader (e.g. sports, clubs, military, etc.) Ability to work shifts, weekends, and holidays Valid driver’s license Strong, leadership potential, resilience and passion for leading teams. Ability to thrive in a hands-on, fast-paced, high-volume environment. Emotional intelligence, urgency, and a solutions-focused mindset Regular, on site presence (this role is not remote) Extra points for this: At least one year of experience providing high-quality customer service, with a demonstrated strong work ethic—such as working during college or mentoring others in school, work, or service settings. Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance-driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference in the lives of our colleagues, customers, and the communities where we operate. Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. MiamiFloridaUnited States of America

Posted 4 days ago

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Baker of AlmaAlma, Michigan

$36,804 - $128,724 / year

Ready to earn $6,000 to $10,000+ per month? Looking for a career that could lead to second homes and five-car garages? Join Baker Auto Group , a trusted name with 39 years in the business, and turn your ambitions into reality! Why Baker Auto Group? Closed on Sundays! Enjoy your weekends. Paid Training to set you up for success. Incredible Employee Discounts on vehicles, parts, service, and the biggest commissions in the area . Pay off your student loans , credit cards, and even plan that dream vacation! Insurance, Dental, Vision, 401k , and Paid Vacation Time . A family-like environment where you can grow with plenty of opportunities for advancement. Top wages and a company car to drive! Job Benefits: 401(k) Health, Dental & Vision Insurance Employee Discounts Paid Time Off Referral Program Bonus & Commission Pay Job Type: Full-Time Pay Range: $36,803.94 - $128,723.73 per year Schedule: Day Shift Night Shift Qualifications: 1 year of customer service experience (preferred) Work authorization (preferred) Come be part of a winning team at Baker Auto Group—where your success is our success!

Posted 30+ days ago

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Vertex Sigma SoftwareGreensboro, North Carolina

$140,000 - $150,000 / year

Description We have embarked on a highly ambitious journey to develop a full-stack autonomous mobility solution for our cities. As a program manager, you will work cross-functionally with our engineering leaders across software, hardware, vehicle engineering, and product to drill-down our corporate strategy into tactical and detailed road maps that facilitate effective execution at each stage of our growth curve. You will work with each engineering team to develop project schedules, identify milestones, flag risks, estimate budgets, and clearly communicate on-going progress. You will facilitate and support time-sensitive key strategic and tactical decisions by framing the decisions appropriately and ensuring that information is complete and clearly communicated. It is your job to ensure that all engineering groups are coordinated, understand their priorities, and are on-track to deliver on our corporate milestones on time and on budget. Responsibilities Work with cross-functional hardware system owners to translate the top-down vehicle program goals and milestones into detailed product road maps, timelines, and deliverables Ensure every stakeholder understands what they need to deliver at all times Establish standard reports to provide concise and effective communications to key stakeholders on program status, issues/risks, and accomplishments Ensure problems are transparent and risks are identified and proactively ensure that risk mitigating actions are on-going within the engineering teams Set the agenda for key decisions to be made at each meeting to eliminate bottlenecksand retire risks Support key decisions working cross-functionally across engineering, finance, and strategy to reach the right conclusions Requirements Qualifications BS or MS degree in Mechanical or Electrical engineering Minimum of 7 years of experience in engineering hardware development, program management. Deep familiarity with the automotive development processes, with experience launching automotive electronics modules. Experience managing external, international T1 suppliers to deliver through all stages of an automotive development program. Bonus Qualification Strong track-record in managing complex cross-functional projects. Strong references that highlight your ability to build strong working relationships with senior leaders and engineers across functions and departments An ability to keep the big picture in focus and to provide clear, well-structured, and concise communications tailored to each audience Proficient in tools required to manage complex projects Hands-on firmware and hardware development experience, with a deep understanding of system integration and technical challenges. PMP or other project management qualifications. Benefits Salary & Benefits Salary: $140,000 - $150,000 annually Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Training & Development Retirement Plan (401k, IRA) Free breakfast and lunch

Posted 30+ days ago

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Gold's Gym WashingtonWoodinville, Washington

$22 - $32 / hour

Benefits: Employee discounts Free uniforms Health insurance Job Summary:We are seeking a highly skilled and motivated manager to oversee a swim lesson program, swim instructors, lifeguards, and ensuring the safe and efficient operation of the pool. Additionally, the Program Manager will have the rewarding responsibility of helping coach the Gold's Aquatics Swim Team, a youth USA Swim Team. This role involves guiding and mentoring young swimmers in their pursuit of excellence and competition. The Program Manager will also be responsible for maintaining helping in chemical balancing, record-keeping, and enforcing safety protocols to ensure a secure and enjoyable environment for all patrons. Responsibilities: Swim Lesson Program Management: Implement comprehensive swim lesson programs catering to different age groups and skill levels. Supervise and train swim instructors to ensure they deliver high-quality instruction and follow standardized teaching methodologies. Continuously evaluate and improve the swim lesson curriculum to meet the needs and expectations of participants. Golds Aquatics Swim Team Coaching: Collaborate with the Head Coach to develop training plans and strategies for the Golds Aquatics Swim Team. Assist in coaching and mentoring youth swimmers, providing technical guidance and feedback to enhance their skills and performance. Attend swim meets and competitions to support and motivate team members during events. Lifeguard and Swim Instructor Supervision: Hire, train, and schedule lifeguards and swim instructors, ensuring adequate coverage during operating hours. Conduct regular performance evaluations and provide constructive feedback to staff to promote professional growth. Ensure lifeguards and instructors maintain necessary certifications and participate in ongoing training. Pool Maintenance and Safety: Oversee daily pool maintenance and cleaning procedures to maintain a clean and safe environment for patrons. Monitor pool equipment and ensure timely repairs or replacements when necessary. Implement and enforce safety protocols and emergency procedures to guarantee the well-being of all swimmers. Chemical Balancing and Water Quality: Regularly test and balance pool chemicals to meet health department standards and maintain water quality. Keep accurate records of chemical levels and maintain a log of pool maintenance activities. Budgeting and Resource Management: Collaborate with the management team to develop and manage the aquatics department's budget effectively. Identify cost-saving opportunities without compromising safety or program quality. Customer Service and Communication: Interact with pool patrons and the aquatics program's families, addressing any concerns or complaints promptly and professionally. Develop and maintain effective communication channels with staff, management, swim team members, and program participants. Compliance and Reporting: Ensure compliance with all relevant health and safety regulations, pool guidelines, and industry best practices. Prepare regular reports on pool usage, program participation, and swim team performance. Requirements: Bachelor's degree in Recreation Management, Sports Science, or a related field (preferred). Proven experience in aquatics management, including supervising swim instructors and lifeguards. Previous coaching experience with a youth USA Swim Team. Lifeguard certification and swim instructor certification (e.g., Red Cross or equivalent). Knowledge of pool maintenance, water chemistry, and safety protocols. Excellent leadership, communication, and interpersonal skills. Strong organizational abilities with the ability to manage multiple tasks efficiently. First Aid and CPR certifications (current). Familiarity with budgeting and resource management is advantageous. Join our team and play a pivotal role in fostering a safe, competitive, and nurturing environment for young swimmers. If you have a passion for aquatics and coaching, and are committed to water safety and helping young athletes reach their full potential, we invite you to apply for this exciting opportunity. Note: The above job description is a general overview and responsibilities may be subject to change based on the needs of Gold's Aquatics Club and Gold's Gym. Compensation: $22.00 - $32.00 per hour What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness. We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative. If this feels like you, we can't wait to get your application!

Posted 30+ days ago

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BrinksCoppell, Texas
Brinks Texas License #C00550 About Brink's: The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description The Program Manager, Route Planner is responsible for planning up to 1500 routes a week. The routes are optimized paths for Brink’s messengers to deliver cash and/or other valuables to customers around the country based on their specific service contracts. This role will report to the Planning & Scheduling Leader – it is based in Coppell, TX. The Program Manager, Route Planner will be responsible for driving continuous route optimization for Brink’s branches of operation around the country. The Program Manager, Route Planner will own end-to-end relationships with branches, customers, and internal leaders across their region. They will work with schedulers and IT teams to develop and continuously improve the route optimization process. What’s Nex t? Thank you for considering applying for a job at Brink’s. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink’s. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink’s is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Posted 1 week ago

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MesaSan Francisco, New York
Company Overview Mesa is on a mission to make homeownership more affordable and rewarding. Led by a world-class team of repeat founders and fintech operators from Uber, Amex, Robinhood, Capital One, Bilt Rewards, Cash App, Square, Zillow, and LendingTree, they are creating the homeowner membership category. Their platform gives real value back to consumers for the $8T in annual homeownership spend. Homeowner membership offers exclusive benefits and rewards across mortgage originations, mortgage payments, warranty, insurance, HELOC, and more. Mesa is bringing credit card style membership to every financial product for your home. The Role Mesa is looking for a Senior Program Manager, Fraud Prevention & Payment Risk to own and scale fraud and risk operations for our consumer credit card program. You’ll be responsible for defining and evolving our fraud policies, overseeing real-time risk strategy, and driving cross-functional execution across product, engineering, operations, and compliance. This is a foundational role with direct impact on portfolio health, customer trust, and regulatory readiness. This position will require a strategic leader with experience contributing at a hyper growth startup. How you’ll make an impact Financial Operations Manage, design and implement fraud detection and prevention strategies across the customer lifecycle: onboarding, authorization, clearing, chargebacks, and collections Own the roadmap for fraud tooling and partner integrations, collaborating with product, engineering, and third-party vendors Monitor key risk metrics (fraud loss rates, false positive rates, velocity triggers) and optimize for both protection and customer experience Report on risk trends and performance to internal leadership and external stakeholders (banks, auditors) Card Operations Lead incident response and remediation planning for fraud events, including communication with banking partners and processors Partner with compliance to ensure adherence to regulatory standards (e.g., Reg Z, UDAAP) and internal controls Work directly with operations to implement new strategies and ensure cross-training of all support staff members Drive continuous improvement across rules, models, and operational workflows Requirements 6+ years in fraud strategy, payment risk, or credit operations within a consumer financial product Deep familiarity with credit card transaction flows, authorization/settlement systems, and dispute processes Hands-on experience with fraud platforms and orchestration tooling (e.g., Kount, Sardine, Sift, Alloy, or similar) Analytical rigor: you’re comfortable with SQL and love turning data into insights and action Strong program management skills: you keep work on track across multiple teams and know how to prioritize for impact A builder’s mindset: you thrive in ambiguity, seek out ownership, and move fast Experience launching or operating a credit card program at a fintech or issuer Knowledge of credit bureau data, identity verification frameworks, and behavioral risk signals Exposure to AML/BSA or compliance-driven fraud controls Benefits Competitive compensation, including meaningful equity Best in class health, dental, and vision insurance 401(k) plan Unlimited vacation policy Location : This is a hybrid role, requiring four days per week in one of our offices in San Francisco, CA; New York, NY; or Austin, TX To Apply: Principals only. But seriously, no recruiters.

Posted 30+ days ago

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northwoodspaceLos Angeles, California
About Northwood : Northwood is on a mission to transform connectivity between earth and space and bring the benefits of space to the masses through innovations in space communications technologies. If you like building quickly and seeing your work deployed in locations around the globe with real impact, we want you at Northwood. Role: We’re looking for a Supplier Quality Program Manager to be Northwood’s first quality-focused hire - a builder, systems thinker, and technical leader who will define how we scale manufacturing excellence across our global supply chain. You will create Northwood’s supplier quality program from the ground up, partnering closely with engineering and operations to ensure our products are designed and built for long-term reliability. From designing scalable systems to defining rigorous standards, you’ll establish the foundation for a world-class supplier quality organization and cultivate a company-wide culture of quality and accountability. As Northwood grows, you’ll have the opportunity to build and lead a high-performing team, mentoring future engineers and shaping how high-reliability hardware moves from concept to production. You’ll influence how quality scales across our global supply base and how it becomes woven into every stage of development and delivery. This is a foundational, high-impact role - perfect for someone who loves creating structure from ambiguity, leading through influence, and leaving a lasting mark on both our culture and the future of space communications. Responsibilities: Design and launch Northwood’s first supplier quality management system, from process design to documentation and continuous improvement Shape the supply base: Identify, qualify, and develop world-class suppliers for RF, PCBA, mechanical, and electromechanical components Lead audits, performance reviews, and corrective actions that elevate quality and delivery across our network Partner closely with design, manufacturing, and operations on DFM, NPI, and pilot builds - ensuring every part is production-ready Define supplier KPIs (quality, cost, responsiveness) and implement real-time visibility tools that drive accountability and progress Act as the technical and quality liaison between internal engineering and external suppliers - turning insights into scalable, repeatable success Drive supplier readiness for production ramp-ups and capacity expansions as Northwood grows around the world Lead root cause analysis and corrective/preventive actions (NCR/CAPA) to eliminate defects and strengthen design for manufacturability Partner with suppliers on process improvements that cut costs, reduce cycle times, and maximize yields Establish quality requirements and flow downs that ensure every product built by our partners reflects Northwood’s commitment to excellence Basic Qualifications: Bachelor’s degree in Mechanical, Electrical, Industrial Engineering, or related field 7+ years in Supplier Quality, Supplier Development, or Manufacturing Quality roles Experience with quality standards and tools (e.g., ISO 9001, AS9100, PPAP) A track record of building or scaling quality systems in low-to-medium volume, high-complexity environments Proven success qualifying and managing suppliers and driving measurable performance improvement Willingness to travel up to 25% domestically and internationally to engage with our global supply network Preferred Qualifications: Background in aerospace, satellite, telecommunications, or defense industries Hands-on experience with RF, PCBA, custom enclosures, or electromechanical assemblies Familiarity with ERP, PLM, or digital quality management systems Experience supporting early-stage product development through production ramp Lean Six Sigma or similar certifications Strong data fluency - proficiency with SQL or analytics tools for supplier and quality insights

Posted 4 days ago

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Morgan StanleyPurchase, New York

$85,000 - $140,000 / year

WM Platforms Program Manager, AVPCompany Profile:Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in 43 countries.As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.Department Overview:The WM Platforms organization manages platforms and experiences across the Advisor, Workplace and Direct channels, ensuring that our capabilities lead the industry and are delivered and integrated seamlessly. The team partners closely with business and technology groups to lead end-to-end execution of platform enhancements, from initial idea generation through implementation and roll-out.The Portfolio Management Governance Team sits within WM Platforms and serves as trusted partners to WM platform owners, provides project and program management support and oversight across the platform portfolio and for select initiatives.Job OverviewAs part of the PMG team, this individual will provide program oversight and support across the platform portfolio and for select initiatives across critical WM platforms. This role requires collaboration across multi-disciplinary teams with a key focus on program delivery, risk monitoring, scope management, budgetary tracking and management reporting to enable informed and strategic decision-making for key stakeholders. The successful candidate will work closely with key Business, Risk, Technology and Product management to deliver solutions for our supported businesses and end clients.Principal Responsibilities> Work with Leadership/Stakeholders to prioritize key features and Business outcomes in alignment with strategy and budget> Lead problem solving discussions around key business risks and dependencies (internal/external) and updates to leadership> Partner with Fleet Leadership and Product Owners to conduct current state analysis and set strategy> Provide support related to project governance, Legal, Risk & Compliance, business launch and testing strategy> Assist in the development of the target operating, service, and support models> Support Engagement & Adoption strategy, and provide support for pilot and business launch> Maintain strong partnerships with teams across the business and technology teams to drive successful execution> Provide transparency to stakeholders into progress towards goals, including leading governance Desired Skills> Strong written and verbal communications skills, ability to interact at multiple levels of the organization and tailor messages appropriately> Ability to drive cross functional teams, including product management, UX, technology, analytics, marketing, risk, and compliance> Problem solving and consensus-building skills> Strong presentation skills, including ability to create PowerPoint presentations for various levels of management> Knowledge of Agile Methodology and SDLC processes (e.g., Waterfall)> Ability to organize and prioritize work> Strong analytical skills, ability to conduct data analysis in Microsoft Excel and identify data points critical for decision making> Strong organizational skills with a high attention to detail> Independent self-starter who can manage multiple activities to aggressive deadlines> Strong time management skills and ability to drive projects to completion within budget> Eagerness to learn the business and understand technical requirements> Highly skilled in Microsoft Excel, PowerPoint, Word, and Teams> BS/BA degree required> Minimum of 5 years of professional experience in project management, product management or technology> Experience in the financial services industry, Wealth Management, or consulting> Agile training a plus, but not required Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet). WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser. Expected base pay rates for the role will be between $85,000 and $140,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Posted 4 days ago

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First National Bank Of PennsylvaniaPittsburgh, Pennsylvania
Primary Office Location: 626 Washington Place. Pittsburgh, Pennsylvania. 15219. Join our team. Make a difference - for us and for your future. Position Title: AML and Sanctions Compliance Program Manager Business Unit: Compliance Reports to: Managing Director of AML Risk Management Position Overview: This position is primarily responsible for managing a team of AML professionals responsible for providing Line of Business specific (i.e. Retail, Commercial) or enterprise-wide oversight for money laundering and sanctions laws and regulations. The incumbent is responsible for monitoring, testing and the BSA/AML/Sanctions risk assessments. The incumbent is a subject matter expert and interacts with senior leaders in the organization and regulatory agencies. Primary Responsibilities: Responsible for BSA/AML/Sanctions Risk Assessments. Oversee issue remediation/control enhancement activities appropriately and in a timely manner, identifying common themes and widespread trends. Contribute to a plan which defines the scope and risk-based focus of the second line’s activities. Assist in the review and approval of complex deals and similar escalations. Evaluate new products and business initiatives submitted through respective channels for AML, financial crime, and Sanctions risks. Summarize complex topics concisely and drive practical outcomes. Where required, attend internal or external committee meetings on behalf of management or the organization. Conceptualize and assist with the implementation of technology based solutions which enhance the efficiency and strength of processes and controls supporting compliance. Take an active leadership role in identifying regulatory changes and advising 1st line leaders to ensure regulatory requirements are addressed in their respective processes and controls. Responsible for the governance of policies, standards, and procedures to ensure regulatory risk requirements are appropriately addressed. Participate in industry forums regarding regulatory expectations, emerging legislation and regulation, political scrutiny, litigation, and key influencers (trade associations, PACs, lobbyists, consumer groups, and media) in the subject area to identify and mitigate emerging risks. Advises business leaders on those changes, directs the appropriate areas to implement or enhance controls. Oversee/lead regulatory exams/audits/inquiries and may provide consultation to business leaders in preparation for regulatory exams/audits/inquiries. Inspect commitments made regarding actions in responses to MRAs and other actions are completed. The position will focus on succession planning, leadership and team development, coaching, assessment, employee engagement and the use of the appropriate talent management, team and leadership tools and practices to lead leaders, teams and organization to drive performance excellence. May serve as BSA Officer of affiliate or subsidiary. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines.Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: BA or BS Minimum#### of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 5 Skills Required to Perform the Primary Responsibilities of this Position: Excellent management skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Excellent project management skills Ability to work and multi-task in a fast paced environment Detail-oriented Superior organizational skills, proven leader, and a strong regulatory and compliance or equivalent background preferably in the following areas: monitoring & testing, governance and oversight, risk assessments and reporting. Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: CAMS Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

Posted 4 days ago

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Anytime FitnessWoodbury, Minnesota

$25+ / hour

Benefits: Bonus based on performance Donation matching Health insurance Job Summary Training program managers play a vital role in cultivating the success of our training program. A training program manager should be a highly motivated individual with a passion for helping others improve their lives through health and fitness. The primary role of the training program manager is to oversee member onboarding and follow-up, and training client conversion. They meet with members and guests to deliver fitness consultations, movement assessments, and body scans. They interpret results from these areas to determine and suggest AF Training program options to increase client success, and ultimately, member retention. Key Responsibilities Member onboarding – the training program manager is responsible for delivering fitness consultations, which include movement assessments and body scans. This person also coordinates follow-up appointments to keep training services at the forefront of members' minds. Membership / training sales – the training program manager uses information gathered during the member onboarding process to suggest training options (self-directed, group training, one-on-one personal training, etc.) for each member or prospect. This person qualifies, informs, inspires, and converts leads to long-term training clients. Promote training incentives – the training program manager may need to take on some operational tasks to help promote training services through engagement campaigns, national marketing campaigns, and community outreach efforts using assets and operations created by the Anytime Fitness corporate teams. Team builders – the training program manager oversees not only the training program, but also the trainers delivering the program services. This person collaborates with trainers to develop trainers' schedules, continued learning, and career opportunities. They should be focused on driving results for the trainers and the program overall. This person is hired to inspire trainers, creating a trusting, authentic environment members and guests want to engage with. Culture creators – training program managers create an environment that inspires members and guests to share their positive experiences with friends and family. They deliver top-notch customer service and aim to improve the lives of each person they meet. Job Requirements A good candidate for this role enjoys working in a health club environment, has a friendly and outgoing personality, and genuinely cares about helping others. This person must be 18+ years of age and should be comfortable with working a flexible schedule that may include weekends. Training program managers should have a personal trainer certification from an accredited institution, as they are responsible for delivering fitness assessments and body scans. 18 years or older Friendly, outgoing, and warm Genuine and honest Available to work flexible hours [mornings, afternoons, evenings, weekends] Technologically savvy Self-motivated Good at managing time and schedules Compensation: $25.00 per hour Something different is happening here. And it’s Real AF. Our culture is defined by People, Purpose, Profits, Play®. We are looking for hard working people with a purpose that find the fun in everything they do. Job postings listed on this site are with independently owned and operated franchised Anytime Fitness studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Anytime Fitness studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Anytime Fitness Franchisor, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Anytime Fitness Franchisor, LLC.

Posted 30+ days ago

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SREWashington, District of Columbia

$90,000 - $200,000 / year

MUST BE US CITIZEN AND CLEARABLE Do you want to perform work that is impactful to millions of Americans and has a broader global impact? Are you a service minded team player who works towards creating solutions for the greater good? We Empower You to Serve! SRE delivers organizational transformation services to the federal government through strategy, people, leadership development, coaching, facilitation, and organizational change management. We underpin this with project management, business process improvement, and use technology as an enabler. Our mission is to serve our country, our communities, and our employees. Our vision is to make a positive impact on the world by leaving it better off when we leave than when we came. We are seeking professional consultants who share in our mission of service, our vision of leaving the world a better place, and are committed to our values of Integrity, Quality, and Performance. After reviewing the position description, if you feel you are a fit for our organization and possess the required qualifications, we invite you to apply: SRE is seeking a PgMP certified Program Manager with experience managing Government contracts valued at over $10 million per year with multiple teaming partners. This position will lead multiple task order contracts across multiple customers. Duties include, but are not limited to: Program Management Provide contract oversight and required reporting. Demonstrated experience managing federal contracts of up to $10 million in annual revenue. Collaborate with leadership to understand the skills and competencies required for positions and contribute to the creation of position descriptions and screening questions Interview prospective employees. Lead project initiation, including reviewing and/or assisting with the contract and company’s project team kickoff meeting; assisting with the development of strategies, slides, and the Project Management Plan for the kickoff meeting with the customer; and ensuring delivery of project kickoff meeting minutes that are comprehensive, accurate, and error-free. Meet weekly with Project Managers to discuss status, risks, issues, and next steps. Interface with individual team members, engage with the customer, assess customer satisfaction, and identify opportunities for improvement. Interface with clients and Project Managers to discover and cultivate new business opportunities. Build relationships with and between the company’s team members, clients, and subcontractors. Track and monitor contract statuses, budgets, and performance, including ensuring work activities, timelines, deliverables, and work products are aligned with client expectations; provide technical direction as necessary to complete tasks. Help answer questions from project team members and clients regarding scope, staffing, budget, and requirements. Monitor, oversee, and support the execution of several administrative tasks. Examples include but are not limited to: Invoicing review and submission), monthly reporting, timesheets, expense reports (review and approval), meeting minutes, travel approval and coordination, badging, and GFE tracking). Review weekly and monthly status reports, including financials and labor hours. Assist in the development and measurement of project success metrics. Monitor subcontractor performance per ISO 9001:2015 company procedures. Provide insights and inputs to assist with resource allocation decisions. Review and provide feedback on CPARS write-ups and ensure timely submission of CPARS input to clients. Conduct program meetings, and reviews, and coordinate briefings with customers and senior management to ensure exceptional project delivery and drive exceptional CPARS ratings. Contribute thought leadership and support for internal projects and initiatives. Attend SRE HQ internal staff meetings. Assist in the development and implementation of processes and procedures to enhance the quality and consistent delivery of services. Assist with employee development planning and execution, including mentoring and coaching project managers and project team members. Assist documentation of project past performance write-ups. Provide input and review for proposals. Assist with the implementation of SRE’s strategic initiatives. Assist the VP of Service Delivery with the design, development, oversight, and continual improvement of SRE’s internal projects; develop near-term and long-term goals. Provide insight and input into SRE’s onboarding process. Provide insights and input into SRE’s marketing efforts. Project Management Serve as the main point of contact for the COR and the government’s program lead. Assume primary responsibility for understanding and communicating client expectations. Assume primary responsibility for establishing and maintaining a trusted and productive relationship with the client. Schedule and lead recurring project status meetings with the COR and the government’s program lead. Conduct a client retrospective at least quarterly. Serve as a working project manager (i.e., a dual role of managing the project and participating in solutions and product creation). Lead and direct the daily work of the team. Assume primary responsibility for assigning and managing all project tasks and activities, including making all task assignments, setting deadlines, prioritizing work, and clarifying expectations. Clearly define and document team roles and responsibilities; update roles and responsibilities documentation to reflect scope or project team changes. Identify, mitigate, and resolve project-related risks and issues. Prepare weekly and monthly project status reports. Assume primary responsibility for maintaining a repository of deliverables and work products, including drafts and final versions of plans, schedules, status reports, meeting minutes, and other project-related documents. Attend and participate in client meetings. Provide input and subject matter expertise, as appropriate, to support each area of the scope of work. Lead project initiation and closeout activities, including ensuring timely submission of closeout materials to clients. Ensure adherence to contract requirements. Manage the project scope; take the lead in clarifying and documenting decisions and requests that impact the project scope or delivery timeline. Assume primary responsibility for completing all project deliverables on time and with the highest quality. Assume primary ownership for the project schedule; coordinate with Team SRE to establish dates and timeframes for drafting, review, and delivery; verify that time for quality reviews is included in the project/task schedule. Conduct a thorough and detailed quality review of all contractor team products and deliverables, including documents, reports, presentations, agendas, and notes. Submit contractual deliverables to the client; obtain written client approval for all contractual deliverables. Create and maintain an inclusive and collaborative working environment for the project team. Conduct regular Team SRE meetings to obtain status updates and support agenda development for client status meetings. Schedule working sessions, as needed, to define, clarify, and gain concurrence on the approach and next steps for project work. Schedule and conduct an internal retrospective meeting after each contractual milestone/deliverable. Assume primary responsibility for onboarding and integrating new project team members. Education and Experience: Bachelor’s Degree and minimum of 10 years of experience in project management for federal government contracts Master’s Degree and a minimum of 8 years of experience for federal government contracts with established experience in a project management capacity PMP certification is required. PgMP certification is highly desired Must have demonstrated experience managing projects and programs valued at over $10 million annual revenue Skills: Ability to read, analyze, and interpret the most complex documents Ability to demonstrate successful management of processes related to federal government contracts and their requirements, such as CPARS, acquisition life cycle program/project management, subcontract management, and DCAA-compliant timekeeping Ability to understand and demonstrate successful management of federal government contract types, BPAs, IDIQs, time and material, labor hours, and firm fixed price A servant leader with the demonstrated ability to manage multiple concurrent projects with significant visibility to the client executive teams Strong foundation in project management principles, processes, and methodology Ability to respond effectively to the most sensitive inquiries or complaints An energetic, forward-thinking, and creative individual with high ethical standards and an appropriate professional image A strategic visionary with sound technical skills, analytical ability, good judgment, and a strong operational focus A well-organized and self-directed individual who is "politically savvy" and a team player. An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills A decisive individual who possesses a "big picture" perspective and is well-versed in systems. Excellent writing skills SRE and client mission-oriented A processes and solutions-oriented individual Must be expert with PCs, MS Office Suite including Visio and MS Project, Adobe, Google Mail, Citrix ShareFile (or other online platforms), and online meeting platforms such as Google Meet, Zoom, MS Teams. Compensation: The estimated salary range for this position is estimated to be $90,000 - $200,000/year. Please note that the salary information is a general guideline only. SRE considers a wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Additionally, SRE adheres to all state and federal requirements regarding salary to ensure compliance with applicable labor laws. The estimate displayed represents the typical salary range for this position and is just one component of SRE’s total compensation package for employees. Work Environment: The primary work location of this position is Washington D.C. Metro area, remote work is allowed but not guaranteed. If you live outside the commutable area, travel expenses are not reimbursed to the primary work location. EEO Commitment: SRE employees and applicants for employment are covered by federal laws designed to safeguard employees and job applicants from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, pay equity, and career development programs. Consistent with these obligations, SRE also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.

Posted 1 week ago

Sutter Health logo
Sutter HealthSacramento, California

$61 - $91 / hour

We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Valley Position Overview: Works autonomously within diverse settings and situations to manage and support the implementation of various complex projects related to energy sourcing, energy use optimization, lighting modifications, analytics-based smart building solutions, and mechanical systems modifications to improve energy performance and reduce costs. Manages and supports energy reduction and utility cost savings initiatives, project management of mechanical, electrical facility system, and energy procurement initiatives already planned to include scheduling, budgeting, vendor selection, contract management, and technical support of the program implementation. Implements energy procurement strategies. With the facility management teams, implements low-cost projects designed to reduce energy consumption. Job Description : EDUCATION: Bachelor's: engineering, energy management, facility management, project management, business or related field or equivalent experience/education Other: Advanced Project Management, Finance or Technology (based on area of work focus) training and certification from business acknowledged organizations TYPICAL EXPERIENCE: 8 years of recent experience. SKILLS AND KNOWLEDGE: In-depth knowledge of energy markets and procurement principles. In-depth familiarity with the energy management field's principles, theories, concepts, practices, processes and procedures, including plug load optimization, heat recovery, HVAC replacements and sources of renewable energy. Knowledge of licensing requirements Familiarity of OSHPD permitting requirements. General knowledge of real estate energy accounting practices. Verbal and written communication skills, solid interpersonal and conflict resolution abilities and work group facilitation skills. Demonstrated human resource management skills including the ability to attract, retain, motivate, develop and manage performance of staff. Demonstrated negotiation skills balancing attention to details with an ability to operate strategically. Leadership skills and the ability to initiate and maintain clear communications. Demonstrated ability to lead teams, delegate tasks, manage and balance multiple interests, and resolve conflicts. Consultative skills to gather needs and translate requests into potential solutions. Client relationship management skills to maintain positive relations between fpd and affiliate leadership. Familiarity with word processing, spreadsheet, presentation and business communications computer software programs, Microsoft Word, Project, Excel, Yardi and/or other real estate asset management software is preferred. Skills in identifying, researching/ analyzing and creatively resolving problems. Great vendor management skills An appreciation for order with a healthy dose of flexibility Excellent independent decision making skills and obsessive attention to detail Excellent customer service Can-do attitude and the ability to solve a wide variety of problems creatively and quickly Proficient in MS Office and possess strong written, verbal and people skills Advanced skills in area of focus technology including, Bluebeam, CAD, Tableau, ERP systems (Lawson), or similar tools Advanced skills in reading and articulating architectural plans (when in area of focus) Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $60.70 to $91.05 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. ​

Posted 30+ days ago

RHA Health Services logo
RHA Health ServicesWilmington, North Carolina
We are hiring for: IDD Facility Program Manager Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! To manage the IDD Programs and operations at RHA locations. Program service include: Psychology, Occupational Therapy, Physical Therapy, Therapeutic Service Technicians, Recreation, Special Education, and Speech. RHA is Looking for an IDD Facility Program Manager to Join our Team!!!!! Salary: $52,000 If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual and developmental disabilities, join our team at RHA Health Services! We are seeking an organized and positive Program Manager to coordinate and monitor the array of services and supports needed to address the goals and desired outcomes of the people we serve. As a Program Manager with RHA, you will supervise Group Home Managers and Direct Care Associates as you spend time at our residential or office locations to train staff on aspects of residential management and direct care. Job Responsibilities As a Program Manager with RHA, you will serve as the center of the interdisciplinary service team, which consists of nurses, Direct Care Associates, the Administrator and Group Home Manager, to a ssists in the management, development and oversight of the individual support plan. Ensures that the individual support plan is implemented as written and initiate monthly services reviews to record and determine progress. The Program Manger also assists in supervision and oversight of day, residential, and personal assistant services. Collaborates with ISC’s, Therapist, and members of the clinical management team by performing the following duties. Additional responsibilities of the Human Services / Support Coordinator or Program Manager include: Supervises and monitors the implementation of the Individual Support Plan (ISP). Analyzes and summarizes status of progress by completing monthly service reviews, determining appropriateness of programs and recommending changes as appropriate. Communicates regularly with the Independent Support Coordinator and other members of the circle of support if amendments to the ISP are needed. Ensures all aspects of the residential activity, including appearance of home, leisure materials, cleanliness and adequate staffing, documentation, etc. are operating smoothly. Documents all communication by utilizing the Program Manager Contact Notes Form. Ensures no deficiencies are noted from State and Federal Inspection & Survey teams. Spends time on a regular basis at the location where services are being performed. That means regular announced and unannounced visits in residential homes including each shift to ensure policy, procedures and program data are in place and being implemented appropriately. Incumbents are expected to provide coverage for shortages of direct support personnel but while doing so continue to be responsible for their management duties. May assist in on-call rotation as specified by the Administrator, including weekends and holidays. Assumes duties and responsibilities in the absence of the Home Manager. Trains and in-services direct care staff as needed. Our ideal Human Services / Support Coordinator or Program Manager is an excellent communicator and cooperative team player who excels at interviewing the people we serve to learn about their interests and goals, even individuals who cannot communicate verbally. You must also be detail-oriented and have excellent written communication skills to develop and disseminate person-centered plans. Additional requirements for the Human Services / Support Coordinator or Program Manager include: Bachelor’s preferred but not required 2 years experience working with persons with intellectual and/or developmental disabilities preferred Working knowledge of applicable regulations that apply to our service offerings Valid driver’s license, auto insuranceandreliable transportation Ability to pass a drug screen and background check Ability to lift between 20 and 50 pounds and meet the physical requirements of performing CPR Supervisory/management experience and experience writing person-centered (individualized service) plans preferred Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday! Employee perks and discount program : to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

Posted 1 week ago

C logo

Provider Network Quality Strategy Program Manager

Commonwealth Clinical AllianceBoston, Massachusetts

$99,600 - $149,400 / year

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Job Description

011230 CA-Provider Engagement & Performance

Position Summary

The Program Manager, in collaboration with the Sr Director of Delegation Partnerships and Performance, is responsible for advancing provider quality performance across CCA’s contracted network, with a focus on value-based arrangements and network-wide engagement strategies.

The program manager is responsible for managing and implementing key population health and network quality initiatives to achieve high performance on CCA's Population Health goals; including Medicare Star measures, Medicaid-Medicare Plan withhold measures, quality performance metrics incorporated into other CCA contracts, health equity, Culturally and Linguistically Appropriate Services, Consumer Assessment of Healthcare Providers and Systems (CAHPS), and social determinants of health (SDOH) measures. The Program Manager will work collaboratively with our provider network and Quality teams to identify quality metrics that align contracting efforts for efficiency and effectives with alternative payment models.  The Program

This role serves as a critical bridge between Provider Engagement, Network Performance, Analytics, Clinical and Quality Teams to drive improvement in clinical outcomes, health equity, and member and provider experience.

Supervision Exercised

  • No direct reports currently; however, one to three program consultants with future expansion.

Essential Duties & Responsibilities:

Provider Quality Performance and Value-Based Care

  • Lead implementation and monitoring of quality initiatives tied to value-based payment programs and contractual performance metrics.
  • Partner with Provider Engagement, Network, Clinical and Quality teams to evaluate provider performance, identify opportunities for improvement, and facilitate data-driven action plans.
  • Collaborate with Contracting, Quality Analytics, and Population Health to align provider quality measures with value-based contracts and incentive programs.
  • Translate quality performance data into actionable insights and communicate findings to provider partners to drive improvement.
  • Support the development and oversight of provider pay-for-performance programs, including metric tracking, financial reconciliation, and performance reporting.

Health Equity and CLAS Integration

  • Partner with the Health Equity team to incorporate CLAS (Culturally and Linguistically Appropriate Services) standards into provider education and engagement activities.
  • Lead or support the development and dissemination of provider-facing resources that advance equitable care delivery.
  • Coordinate provider training and communication initiatives focused on social drivers of health, cultural competence, and equity-focused performance improvement.

CAHPS Strategy and Performance

  • Oversee implementation of provider-focused initiatives that support CAHPS performance improvement.
  • Analyze CAHPS results to identify trends and collaborate with Provider Network, Clinical and Quality teams to address performance gaps.
  • Develop and disseminate provider education and best practices to improve member satisfaction with access, communication, and care coordination.
  • Track and report provider performance metrics related to CAHPS domains such as Getting Needed Care, Getting Care Quickly, Rating of Health Care, and Customer Service.
  • Collaborates with Communications to design provider materials and newsletters reinforcing CAHPS-related expectations and improvement goals.
  • Partners with network leadership to recognize high-performing providers and share improvement strategies.

Provider Education and Engagement

  • Manage the design, scheduling, and delivery of provider quality education, including webinars, learning sessions, and quality performance updates in collaboration with Quality team.
  • Develop materials and presentations that clearly communicate quality goals, contractual expectations, and best practices to the provider network.
  • Serve as a trusted liaison to provider partners, responding to quality-related inquiries and facilitating collaborative discussions on improvement opportunities.

Performance Reporting & Data Management

  • Partner with Quality Analytics and Business Intelligence to ensure timely, accurate, and meaningful quality performance reporting to internal teams and providers.
  • Monitor performance trends and support the creation of dashboards, summaries, and progress reports for internal and external audiences.
  • Maintain documentation, SOPs, and reporting schedules to support consistent quality operations.

Cross-Functional Collaboration & Strategic Support

  • Collaborate closely with Provider Engagement, Contracting, Quality, and Clinical to ensure alignment on provider quality goals.
  • Participate in cross-functional workgroups focused on quality improvement, network performance, and member and provider experience.
  • Support strategic initiatives that promote continuous improvement and operational efficiency across the provider network.

Working Conditions

  • Remote or hybrid working conditions. Position requires occasional travel in Massachusetts and the surrounding area.

Required Education:

  • Bachelor’s degree in healthcare administration, public health, business or health care related field

Desired Education:

  • Master’s degree
  • Certified Professional in Healthcare Quality (CPHQ) or equivalent certification

Required Experience:

  • 5-7 years of experience in healthcare quality improvement, provider network performance and management, population health, or related area
  • Demonstrated experience interpreting and applying quality measures (HEDIS, CAHPS, HOS)  and value-based contract performance metrics
  • Experience with Medicare Advantage, Medicaid; and dually eligible populations

Desired Experience

  • Experience managing or supporting pay-for-performance or value-based care programs.
  • Experience leading provider education or training sessions.
  • Exposure to health equity initiatives and/or CLAS standards integration in provider settings.

Required Knowledge, Skills & Abilities:

  • Strong understanding of provider quality performance frameworks and value-based care principles.
  • Working knowledge of claims data, quality measurement, and performance incentive methodologies.
  • Excellent verbal and written communication skills, including the ability to synthesize and present data effectively to providers and internal stakeholders.
  • Strong relationship management and interpersonal skills; ability to engage diverse provider partners diplomatically.
  • Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word) and comfort working with dashboards and analytics tools.
  • Proven project management skills and ability to manage multiple priorities and deadlines.
  • Self-directed, detail-oriented, and able to work effectively in a fast-paced, matrixed environment.

Desired Knowledge, Skills & Abilities:

  • Familiarity with quality analytics platforms, provider portals, or data visualization tools.
  • Working knowledge of health plan claims and payment policies, including provider reimbursement methodologies.
  • Experience applying CLAS standards or health equity frameworks within provider engagement or quality improvement initiatives.

Language(s)

  • English

Compensation Range/Target: $99,600 - $149,400

Commonwealth Care Alliance takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

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